Job summary

An exciting opportunity has arisen for a Qualified Psychological Wellbeing Practitioner (PWP) to join Milton Keynes NHS Talking Therapies. We are looking for a motivated, compassionate and skilled practitioner who is committed to delivering high-quality, evidence-based care to our local community.

Milton Keynes NHS Talking Therapies is a well-regarded, high-performing and expanding service, recognised for its commitment to innovation, staff development and excellent patient outcomes. We pride ourselves on fostering a supportive and inclusive working environment where practitioners can grow, develop and contribute to service improvement initiatives.

The postholder will be expected to attend the service in person for part of the week to support face-to-face clinical work, team meetings, supervision and collaborative working. There is also flexibility to work remotely from home on other days, in line with service needs and agreed working patterns. We offer regular case management and clinical skills supervision, opportunities for CPD, and access to a range of wellbeing and professional support resources.

Main duties of the job

As a PWP, you will work within a stepped-care model, delivering assessments and evidence-based low-intensity interventions to individuals experiencing common mental health difficulties.

These assessments and interventions may be delivered in person, online via our digital platform, or over the telephone. Our service operates a hybrid working model, giving you the flexibility to divide your time between working from home and being on site at our base in Stantonbury Health Centre. We also offer flexible working hours, along with regular supervision, annual appraisals, and a range of opportunities for ongoing professional development.

About us

Our Vision

Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual's quality of life, through high quality healthcare and personal support.

Our Values

Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.

Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.

Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles.We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.

Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

Job summary

Applicants must be a qualified and registered Education Mental Health Practitioner (EMHP) or a qualified and registered Children and Young People Wellbeing Practitioner (CWP) with experience of working with in CYP Mental Health Services in the provision of both individual and group treatments.

Mental health professionals with post graduate experience of working with young people with emotional and mental health issues and with experience of delivering evidenced-based CBT interventions for mild to moderate mental health issues such as anxiety, low mood and behavioural problems to CYP both individually and in groups may also apply.

MK MHST works with Young people with mild to moderate mental health presentations attending school.

The purpose of the team is to

• Provide evidence-based interventions for mild to moderate mental health issues.
• Support the senior mental health lead in each education setting to introduce or develop their whole school or college approach.
• Give timely advice to school and college staff, and liaising with external specialist services, to help children and young people to get the right support and stay in education.

Main duties of the job

You will be part of an established Mental Health Support Team (MHST) created to improve access and availability of mental health and wellbeing support for children and young people and to deliver evidence based low intensity interventions into schools enabling life long aspirations. You will work alongside other EMHPs and CYPWPs, Senior Wellbeing Practitioners and Team Leaders.

The post holder will undertake assessments of children and young people and deliver evidence based low intensity group and individual interventions to children and young people with mild to moderate anxiety and depression and/or behavioural difficulties and their families and carers. You will also provide training and consultation to schools and other agencies about mental health in children and young people and support schools in identifying specific areas of need as part of the whole school approach to mental health.

Please note this post is based at Milton Keynes Headquarters which is currently situated on the hospital site. However a consultation is currently underway with staff regarding moving the Headquarters to the Open University within Milton Keynes in the new year. If this moves goes ahead as proposed the successful candidate would be based at the Open University site.

About us

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust.

With every new employee were hoping to find our future leaders and we will support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.

Job summary

Milton Keynes Mental Health Support Teams are looking for qualified registered Mental Health Practitioners to join the established service.

Applicants must be a qualified and registered Education Mental Health Practitioner (EMHP) or a Children and Young People Wellbeing Practitioner (CWP); or qualified and registered Mental Health Nurse, Occupational Therapist or Social Worker withprevious consolidated post graduate experience of working with young people with emotional and mental health issues and with experience of delivering evidenced-based CBT interventions for mild to moderate mental health issues to CYP both individually and in groups.

We seek to appoint dynamic individuals who are enthusiastic about improving health outcomes for children and young people.

MK MHST works with Young people with mild to moderate mental health presentations attending school.

The purpose of the team is to

• Provide evidence-based interventions for mild to moderate mental health issues.
• Support the senior mental health lead in each education setting to introduce or develop their whole school or college approach.
• Give timely advice to school and college staff, and liaising with external specialist services, to help children and young people to get the right support and stay in education.

Main duties of the job

You will be part of a Mental Health Support Team (MHST) created to increase access and availability of mental health and wellbeing support for children and young people and to play a key part in a team of people delivering low intensity interventions into schools and other settings in MK. You will work alongside EMHPs, CWPs, Senior Wellbeing Practitioners, Team Leaders.

You will undertake assessments of children and young people and deliver evidence based low intensity group and individual interventions to children and young people with mild to moderate anxiety and depression and/or behavioural difficulties and their families and carers. You are expected to work in schools closely with school staff to support CYP, their families and staff to foster a whole school approach to mental well-being.

This role requires flexibility and adaptability and above all, a desire to work with children and young people with mental health difficulties within an educational context.

There is professional development opportunity for applicants who have not yet completed the PG Certificate in Supervision for Children and Young People's Services or Senior Wellbeing Practitioner training. Other service specific training in a range of evidence based therapeutic modalities is also available.

About us

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.

We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and we will support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.

Click or copy below link for further candidate information about working in MK and MHST: MK_MHST_Candidate_packs.pdf (cnwl.nhs.uk)

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum (pro rata if Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

333-D-MK-MH-1360

Job locations

Wave 5 MHST

Christ the Sower Ecumenical Primary school

Grange farm, Milton Keynes

MK80PZ

United Kingdom

Job description

Job responsibilities

The Mental Health Practitioner will be responsible for delivering interventions within Mental Health Support Teams (MHSTs) in schools and colleges, whilst receiving clinical supervision and be expected to work in schools closely with school staff to support CYP, their families and staff to foster a whole school approach to mental well-being.

For further information about this job please see attached job description

Job description Job responsibilities The Mental Health Practitioner will be responsible for delivering interventions within Mental Health Support Teams (MHSTs) in schools and colleges, whilst receiving clinical supervision and be expected to work in schools closely with school staff to support CYP, their families and staff to foster a whole school approach to mental well-being. For further information about this job please see attached job description

Person Specification

Qualifications

Essential

• oRelevant professional qualification in either: oDegree level Mental Health Nursing, Social Work, Occupational Therapy or equivalent substantial or HEE Postgraduate Diploma in Education Mental Health Practice or Postgraduate Diploma in Psychological Wellbeing Practice for children and young people
• oAdditional qualifications or training in child and adolescent mental health gained through accredited courses workshops, study and in-house training programmes. CBT training (e.g. CYP-IAPT)
• oRegistered with a relevant professional body eg BPS or BABCP

Experience

Essential

• oConsolidated post graduate experience working in child and adolescent mental health.
• oExperience of delivering evidenced-based CBT interventions for mild to moderate mental health issues such as anxiety, low mood and behavioural problems to CYP both individually and in groups
• oExperience either working as a member of a multi-disciplinary team or multi-agency working.
• oKnowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety
• oKnowledge of legislation in relation to children and adolescents and safeguarding procedures and policies.

Desirable

• oKnowledge and experience in mental health promotion work.

Communication

Essential

• oGood communication, assessment, planning and recording skills.

Other

Essential

• oAble to travel to meet the requirements of the post

Person Specification Qualifications Essential oRelevant professional qualification in either: oDegree level Mental Health Nursing, Social Work, Occupational Therapy or equivalent substantial or HEE Postgraduate Diploma in Education Mental Health Practice or Postgraduate Diploma in Psychological Wellbeing Practice for children and young people oAdditional qualifications or training in child and adolescent mental health gained through accredited courses workshops, study and in-house training programmes. CBT training (e.g. CYP-IAPT) oRegistered with a relevant professional body eg BPS or BABCP Experience Essential oConsolidated post graduate experience working in child and adolescent mental health. oExperience of delivering evidenced-based CBT interventions for mild to moderate mental health issues such as anxiety, low mood and behavioural problems to CYP both individually and in groups oExperience either working as a member of a multi-disciplinary team or multi-agency working. oKnowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety oKnowledge of legislation in relation to children and adolescents and safeguarding procedures and policies. Desirable oKnowledge and experience in mental health promotion work. Communication Essential oGood communication, assessment, planning and recording skills. Other Essential oAble to travel to meet the requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Wave 5 MHST

Christ the Sower Ecumenical Primary school

Grange farm, Milton Keynes

MK80PZ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Wave 5 MHST

Christ the Sower Ecumenical Primary school

Grange farm, Milton Keynes

MK80PZ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

Ealing Community Partners has an exciting opportunity for an experienced and highly motivated SLT to join a team of Paediatric SLT Clinical Leads, working with the Children's Services Manager to manage a large, diverse and dynamic Paediatric SLT service. This team is part of Ealing Children's Services which hosts most of the community health services for the borough. The post holder will join the leadership team and also work closely with our partners in the voluntary, education and social care sectors.

This post is a permanent position and would suit a progressive clinician who would like to further develop their leadership and management experience within a supportive team.

The post holder will work together with the other SLT Clinical Service leads to develop the three strands of the service:-

• core (health funded initial/EHCP assessment, dysphagia pathways and universal/targeted offer)
• buy in (working in mainstream schools at a universal, targeted and/or specialist level and SLT provision in EHCPs in special schools)
• Local Authority contract (universal, tribunal and SLT provision in EHCPs in mainstream schools).

Ealing Paediatric SLT Service sits within Ealing Community Partners which was created in 2019 and hosted by West London NHS Trust in partnership with CNWL NHS Foundation Trust.

Main duties of the job

You will be joining a dynamic team of SLT Clinical Service Leads. Together, you will focus on the operational management and clinical delivery of a high quality SLT service for children and young people at a Universal, Targeted and Specialist level, across a range of community sites and educational settings.

You will jointly plan services for children and young people with SEND with stakeholders such as Early Start SEND, as well as working closely with the Local Authority to roll out Ealing's local SEND reforms plan (including Expert at Hands) and Best Start in Life initiative.

You will be involved in ongoing service transformation including the review of a revised core service offer and the commencement of a new Local Authority contract.

You will be part of an innovative and forward-thinking department who are committed to putting research into practice to improve patient outcomes. This post will be an ideal opportunity for a speech and language therapist looking to develop their leadership skills in paediatric speech and language therapy who also has values that align with those of our organisation and is passionate about making a difference to children and young people.

Ealing is home to one of the most ethnically and linguistically diverse communities in London and we are committed to excellence in child and family centred care. We work closely with various disciplines and agencies in providing clinical care, quality improvement, teaching and training.

About us

Our mission: Keeping children and young people's education, health and well-being at the centre of decision making to achieve the best possible outcomes.

Ealing SLT Department feel strongly that Continual Professional Development is central to the delivery of the service and the development of the staff who work within it. The department offers a wide range of opportunities for CPD and is committed to providing excellent levels of support and supervision such as: - weekly clinical service lead meetings, supervision sessions, journal clubs, specialism groups and whole department training days. We maintain strong links with Victoria Kilsby, Trust Head of Profession and ensure our staff are kept abreast of the opportunities available as part of the wider organisation of CNWL e.g. 21CLP Leadership Training.

We are a friendly team who are committed to providing care and services which are inclusive and treat everyone with respect. We work with CNWL's equality, diversity and inclusion network who work to ensure we are an actively anti-racist trust, children's service and SLT team. We are fortunate to work in Ealing, one of the most ethnically diverse boroughs in the UK, and are striving to ensure our team reflects the communities we serve. We seek to ensure we are allies with our LGBTQ+ colleagues and families as well as our neurodivergent colleagues and families. We have a dedicated focus on staff wellbeing as this is a priority.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£63,665 to £70,887 a year per annum incl. HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Part-time

Reference number

333-G-ECP-0717

Job locations

Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)

Jubilee Gardens

Southall

UB1 2TJ

United Kingdom

Job description

Job responsibilities

JOB SUMMARY

To work jointly and collaboratively with the current SLT Clinical Service leads to:

Provide clinical leadership and operational management, delivery and development of the Childrens Speech and Language Therapy Service (SLT) in Ealing.

Directly support the Clinical Services Manager and Professional Paediatric Therapy Lead in the operational and strategic management of Childrens SLT Services in Ealing.

Act as role model in specialist practice facilitating and supporting the delivery of effective patient care and service development.

Develop partnership opportunities and joint workings with other clinical and non-clinical professionals and liaise with other agencies as appropriate, particularly MDT colleagues, Childrens Centres, schools, social services and SEN education colleagues within the London Borough of Ealing (LBE), and in adjacent boroughs.

Deliver operational, clinical and managerial oversight for the Childrens SLT Service. Duties include line management, recruitment, service development and redesign to deliver on new business and integrated care opportunities, as these arise. This will involve joint service planning with the local authority and Designated Clinical Officer for health.

Jointly be the CQC lead for the service, ensuring services are safe, caring, compassionate, effective and well led and that timely action plans are developed relating to any quality & safety risks/gaps identified.

To work closely with the wider Ealing Childrens therapy service leads to ensure coordinated and effective clinical and managerial leadership.

Job description Job responsibilities JOB SUMMARY To work jointly and collaboratively with the current SLT Clinical Service leads to: Provide clinical leadership and operational management, delivery and development of the Childrens Speech and Language Therapy Service (SLT) in Ealing. Directly support the Clinical Services Manager and Professional Paediatric Therapy Lead in the operational and strategic management of Childrens SLT Services in Ealing. Act as role model in specialist practice facilitating and supporting the delivery of effective patient care and service development. Develop partnership opportunities and joint workings with other clinical and non-clinical professionals and liaise with other agencies as appropriate, particularly MDT colleagues, Childrens Centres, schools, social services and SEN education colleagues within the London Borough of Ealing (LBE), and in adjacent boroughs. Deliver operational, clinical and managerial oversight for the Childrens SLT Service. Duties include line management, recruitment, service development and redesign to deliver on new business and integrated care opportunities, as these arise. This will involve joint service planning with the local authority and Designated Clinical Officer for health. Jointly be the CQC lead for the service, ensuring services are safe, caring, compassionate, effective and well led and that timely action plans are developed relating to any quality & safety risks/gaps identified. To work closely with the wider Ealing Childrens therapy service leads to ensure coordinated and effective clinical and managerial leadership.

Person Specification

Physical Skills and Effort - Emotional Effort

Essential

• oAbility to deal with exposure to verbal and physical aggression
• o Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents
• oAbility to manage sensitive and politically sensitive issues

Desirable

• Full driving license

Qualifications & Training

Essential

• oRecognised degree in Speech and Language Therapy
• oRegistered member of the Health Professions Council as a speech and language therapist/ RCSLT
• oPost registration qualification (Paediatrics, SLT or other appropriate clinical field)
• oEvidence of post registration professional development, CPD and self-directed learning
• oRegistered member of RCSLT

Desirable

• oPost -graduate qualification (professional or leadership) evidence equivalent to MSC level
• oMembership of a special interest group Management / Leadership Training

Knowledge & Experience

Essential

• oSubstantial experience as a registered qualified Paediatric Speech and Language Therapist
• oExperience as a highly specialist paediatric Speech and Language Therapy practitioner as part of an MDT
• oPaediatric NHS experience
• oExperience of staff and student supervision and management
• oExperience of receiving and communicating complex information which may be contentious and sensitive
• oAnalysis and investigation of incidents
• oIndepth knowledge of national and local policies relevant to the client group
• oKnowledge of a range of appropriate assessment tools and therapeutic intervention approaches with a Paediatric caseload, including those used in community/education settings and with parents
• oKnowledge of the roles of other professionals relevant to client group
• oKnowledge and operational application of SEND reforms within areas of work

Desirable

• oChild protection supervision
• oExperience in inter-agency planning, consultation and working

Skills and abilities

Essential

• oKnowledge of assessment tools relevant to the client group
• oKnowledge of national policies and procedures relevant to client group
• oKnowledge of range of appropriate therapeutic interventions
• oKnowledge of the principles of clinical governance/audit.
• oKnowledge of the roles of other professionals relevant to client group
• oKnowledge of standards of record keeping.
• oKnowledge and operational application of new SEND reforms within areas of work
• oDemonstrable IT skills including knowledge of how to develop and adapt databases and spreadsheets
• oAbility to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
• oA "can do" attitude and ability to working in partnership with others and using the highest level influencing and negotiating skills
• oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
• oAbility to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through
• oAbility to work to deadlines and under pressure

Desirable

• oManagement of staff, including performance management and change management

Person Specification Physical Skills and Effort - Emotional Effort Essential oAbility to deal with exposure to verbal and physical aggression o Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents oAbility to manage sensitive and politically sensitive issues Desirable Full driving license Qualifications & Training Essential oRecognised degree in Speech and Language Therapy oRegistered member of the Health Professions Council as a speech and language therapist/ RCSLT oPost registration qualification (Paediatrics, SLT or other appropriate clinical field) oEvidence of post registration professional development, CPD and self-directed learning oRegistered member of RCSLT Desirable oPost -graduate qualification (professional or leadership) evidence equivalent to MSC level oMembership of a special interest group Management / Leadership Training Knowledge & Experience Essential oSubstantial experience as a registered qualified Paediatric Speech and Language Therapist oExperience as a highly specialist paediatric Speech and Language Therapy practitioner as part of an MDT oPaediatric NHS experience oExperience of staff and student supervision and management oExperience of receiving and communicating complex information which may be contentious and sensitive oAnalysis and investigation of incidents oIndepth knowledge of national and local policies relevant to the client group oKnowledge of a range of appropriate assessment tools and therapeutic intervention approaches with a Paediatric caseload, including those used in community/education settings and with parents oKnowledge of the roles of other professionals relevant to client group oKnowledge and operational application of SEND reforms within areas of work Desirable oChild protection supervision oExperience in inter-agency planning, consultation and working Skills and abilities Essential oKnowledge of assessment tools relevant to the client group oKnowledge of national policies and procedures relevant to client group oKnowledge of range of appropriate therapeutic interventions oKnowledge of the principles of clinical governance/audit. oKnowledge of the roles of other professionals relevant to client group oKnowledge of standards of record keeping. oKnowledge and operational application of new SEND reforms within areas of work oDemonstrable IT skills including knowledge of how to develop and adapt databases and spreadsheets oAbility to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships oA "can do" attitude and ability to working in partnership with others and using the highest level influencing and negotiating skills oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude oAbility to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through oAbility to work to deadlines and under pressure Desirable oManagement of staff, including performance management and change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)

Jubilee Gardens

Southall

UB1 2TJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Jubilee Gardens Medical Centre (whilst Carmelita House is refurbished)

Jubilee Gardens

Southall

UB1 2TJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

The post holder will provide expert clinical leadership, supervision and operational support to Occupational Therapy staff within Brent Community Mental Health Hubs and Early Intervention Services, whilst maintaining a complex clinical caseload.

They will deliver specialist occupational therapy assessments and interventions, modelling high-quality, occupation-centred and recovery-focused practice. The role combines clinical expertise with leadership responsibility, supporting staff development through supervision, coaching and professional guidance.

The successful candidate will lead service development, quality improvement and innovation projects, while providing expert occupational therapy advice within multidisciplinary teams. They will work collaboratively with service users, carers, colleagues and partner organisations to improve outcomes and experiences.

The role includes responsibility for workforce development, student education, recruitment and supporting future Occupational Therapy leaders. Working closely with senior managers and clinical leaders, the post holder will contribute to strategic priorities and service developments, helping to shape the future of Occupational Therapy services across Brent.

Main duties of the job

Provide professional leadership and operational support to Occupational Therapy staff across Brent CMHH and Early Intervention Services.Maintain a specialist clinical caseload, delivering expert assessment and intervention for people with complex mental health needs.Model and promote high-quality, occupation-centred, recovery-focused practice.Lead the development of a skilled OT workforce through supervision, coaching and professional development.Support staff wellbeing, retention, recruitment and succession planning.Lead and contribute to quality improvement, service development and transformation projects.Provide expert occupational therapy advice within multidisciplinary teams.Work collaboratively with service users, carers, community organisations and partner agencies to promote recovery, independence and social inclusion.Develop community partnerships that enhance opportunities and outcomes for service users.Contribute to borough-wide and Trust-wide initiatives, professional networks and strategic developments.Support student education, practice placements and workforce development activities.Foster a culture of innovation, continuous improvement, compassion and partnership, helping to shape the future of Occupational Therapy services in Brent.

About us

Join one of the friendliest and most supportive Occupational Therapy services in London and become part of CNWL's well-established OT workforce of over 350 Occupational Therapists working across mental health, physical health and specialist services.

CNWL offers a strong professional leadership structure, including borough Head OTs, specialist professional leads, a Trust-wide Professional Head of Occupational Therapy and an AHP Director, ensuring excellent professional support and career development opportunities.

Professional development is a priority, with access to supervision, mentoring, leadership programmes, quality improvement training, research opportunities, clinical networks and specialist forums. Many of Brent's senior clinical and operational leaders started their careers in local roles and progressed through development opportunities within the borough.

Brent is one of the UK's most diverse boroughs, and we are proud of our inclusive workforce and the communities we serve. We are committed to creating an environment where staff feel valued, supported and able to thrive.

At CNWL, our values of Compassion, Respect, Empowerment and Partnership underpin everything we do, helping us deliver innovative, recovery-focused care while creating a positive and rewarding place to work.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£55,524 to £62,652 a year Per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

333-J-BR-0878

Job locations

Park Royal Centre for Mental Health

Park Royal Centre for Mental Health

Brent

NW10 7NS

United Kingdom

Job description

Job responsibilities

The post holder will provide professional leadership, supervision and support to Occupational Therapy staff working within Brent Community Mental Health Hubs, promoting high standards of professional practice and occupationally focused care.

They will lead the ongoing development of Occupational Therapy services across Brent CMHH, identifying opportunities for innovation, quality improvement and service redesign. The post holder will support the implementation of new initiatives and work collaboratively with service users, carers, staff and partner organisations to improve outcomes and experiences.

The successful candidate will provide expert professional advice within multidisciplinary teams, promoting evidence-based occupational therapy and ensuring interventions support recovery, independence, meaningful occupation and social inclusion.

The role includes responsibility for professional supervision, workforce development, student education, recruitment and supporting the development of future Occupational Therapy leaders. The post holder will champion continuous learning, reflective practice and quality improvement methodologies.

Working alongside senior managers and clinical leaders, the post holder will contribute to strategic planning, service transformation and borough-wide developments. They will represent Occupational Therapy at local and Trust-wide forums and support the development of partnerships that strengthen opportunities for service users within their communities.

We are looking for a compassionate and inspiring leader who fosters positive team cultures, values collaboration and partnership, and can motivate others through periods of change. The successful candidate will play a key role in ensuring Brent CMHH continues to provide innovative, inclusive and high-quality mental health services that reflect the diverse communities we serve and the CNWL values of Compassion, Respect, Empowerment and Partnership.

Job description Job responsibilities The post holder will provide professional leadership, supervision and support to Occupational Therapy staff working within Brent Community Mental Health Hubs, promoting high standards of professional practice and occupationally focused care. They will lead the ongoing development of Occupational Therapy services across Brent CMHH, identifying opportunities for innovation, quality improvement and service redesign. The post holder will support the implementation of new initiatives and work collaboratively with service users, carers, staff and partner organisations to improve outcomes and experiences. The successful candidate will provide expert professional advice within multidisciplinary teams, promoting evidence-based occupational therapy and ensuring interventions support recovery, independence, meaningful occupation and social inclusion. The role includes responsibility for professional supervision, workforce development, student education, recruitment and supporting the development of future Occupational Therapy leaders. The post holder will champion continuous learning, reflective practice and quality improvement methodologies. Working alongside senior managers and clinical leaders, the post holder will contribute to strategic planning, service transformation and borough-wide developments. They will represent Occupational Therapy at local and Trust-wide forums and support the development of partnerships that strengthen opportunities for service users within their communities. We are looking for a compassionate and inspiring leader who fosters positive team cultures, values collaboration and partnership, and can motivate others through periods of change. The successful candidate will play a key role in ensuring Brent CMHH continues to provide innovative, inclusive and high-quality mental health services that reflect the diverse communities we serve and the CNWL values of Compassion, Respect, Empowerment and Partnership.

Person Specification

Qualifications

Essential

• Degree/Diploma in Occupational Therapy.
• HCPC registered Occupational Therapist
• Practice Placement Educator's Course
• Mental health specific workshops and short courses

Desirable

• Post graduate training specific to clinical specialty
• Management & Leadership Diploma.
• PSIRF trained

PREVIOUS EXPERIENCE

Essential

• Significant post qualification experience working in mental health services.
• Experience in participating in audit / research projects.
• Experience in leading and/or developing a service/component of a service
• Experience in using a range of standardised OT assessments
• Experience of supervising and appraising staff / unqualified staff; recruitment and workforce planning
• Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users.
• Experience working in trauma informed service
• Experience in completing Risk Assessment Tools
• Experience in managing a complex caseload

Desirable

• Experience in community mental health
• Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness.
• Experience in completing Root Cause Analysis investigations.
• .Experience in supporting young people in CAMHS or paediatric services

SKILLS, KNOWLEDGE, ABILITIES

Essential

• Ability to deal with sensitivities and complexities, using interpersonal skills
• Effective leadership skills through the management of designated projects, audits and research.
• Presentation skills
• Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e -mail, fax, telephone etc.
• Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames.
• Ability to maintain effective partnership working with resources both internal and external to the Trust
• Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations.
• Ability to promote a culture of sound OT practice amongst staff
• bility to recognise and articulate own values and principles, understanding how these may be different from those of others

Desirable

• R&D experience at post graduate level.
• Delivery of formal presentations and teaching sessions.
• Chairing of senior meetings.
• Training in psychological therapies e.g. DBT, CBT
• Membership of RCOT and Specialist Sections.

ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS

Essential

• Committed to working as part of an MDT
• Able to work flexibly
• Able to utilise and provide supervision effectively
• Demonstrates a commitment to personal development and team development
• Demonstrates an enthusiasm for the post
• Ability to work independently and is self motivated

Person Specification Qualifications Essential Degree/Diploma in Occupational Therapy. HCPC registered Occupational Therapist Practice Placement Educator's Course Mental health specific workshops and short courses Desirable Post graduate training specific to clinical specialty Management & Leadership Diploma. PSIRF trained PREVIOUS EXPERIENCE Essential Significant post qualification experience working in mental health services. Experience in participating in audit / research projects. Experience in leading and/or developing a service/component of a service Experience in using a range of standardised OT assessments Experience of supervising and appraising staff / unqualified staff; recruitment and workforce planning Experience of effective partnership working, with external providers, in promoting socially inclusive opportunities for service users. Experience working in trauma informed service Experience in completing Risk Assessment Tools Experience in managing a complex caseload Desirable Experience in community mental health Experience in managing complex HR issues with staff e.g. the management of performance / long term sickness. Experience in completing Root Cause Analysis investigations. .Experience in supporting young people in CAMHS or paediatric services SKILLS, KNOWLEDGE, ABILITIES Essential Ability to deal with sensitivities and complexities, using interpersonal skills Effective leadership skills through the management of designated projects, audits and research. Presentation skills Excellent communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication i.e. IT systems, e -mail, fax, telephone etc. Ability to work autonomously, on own initiative and under pressure to meet deadlines; & to make and action decisions independently within agreed time frames. Ability to maintain effective partnership working with resources both internal and external to the Trust Ability to determine the impact of mental and physical conditions on a service user's functional ability and undertake assessment/make recommendations with regards to the provision of equipment/aids and adaptations. Ability to promote a culture of sound OT practice amongst staff bility to recognise and articulate own values and principles, understanding how these may be different from those of others Desirable R&D experience at post graduate level. Delivery of formal presentations and teaching sessions. Chairing of senior meetings. Training in psychological therapies e.g. DBT, CBT Membership of RCOT and Specialist Sections. ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS Essential Committed to working as part of an MDT Able to work flexibly Able to utilise and provide supervision effectively Demonstrates a commitment to personal development and team development Demonstrates an enthusiasm for the post Ability to work independently and is self motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Park Royal Centre for Mental Health

Park Royal Centre for Mental Health

Brent

NW10 7NS

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Park Royal Centre for Mental Health

Park Royal Centre for Mental Health

Brent

NW10 7NS

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

CNWL Brent and Harrow Mental Health Support Teams are recruiting for an exciting opportunity to join one of these teams as a CYP_PT CBT Therapy Trainee. This is part of the NHS England (NHSE) funded Programme in partnership with Anna Freud, and Kings College London and UCL.

The post-holder will be training on the Children & Young People Mental Health (CYP-MH/CYP IAPT) Therapy Course and carrying out clinical work in our service to complement their studies and use their newly developed skills. We are seeking highly motivated and enthusiastic mental health practitioners to work and train within our service.

The training post will equip the post-holder to provide interventions for children, young people or families using evidence-based intervention consistent with the course they are attending.

This is a fixed-term appointment for the period specified. Completion of the contract does not, by itself, guarantee renewal or further or permanent employment.

Main duties of the job

The successful candidates would be working within CNWL Mental Health Support Team - Brent or Harrow.

The MHST works with young people age 5 - 18 with mild to moderate mental health presentations attending school/education settings.

The purpose of the team is to:

• Provide evidence-based interventions for mild to moderate mental health issues.
• Support the senior mental health lead in each education setting to introduce or develop their whole school or college approach.
• Give timely advice to school and college staff, and liaising with external specialist services, to help children and young people to get the right support and stay in education.

The role will involve clinical work in school settings as appropriate to meet the requirements for the training course.

The post holder would attend MHST team meetings, group and 1:1 supervision and be part of the team.

About us

CNWL is a major provider of Community and Mental health services across the South East of England.

CNWL's Strategy 2022-25

We will deliver the best possible outcomes for our service users and carers, through:

• Focus on excellent care
• Attract, retain and include all levels
• Strong local partnerships
• Simple effective processes
• Digitally-enabled, data driven

CNWL Trust Values:

• Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
• Respect: We will respect and value the diversity of our service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual
• Empowerment: We will involve, inform and empower our service users, carers, and their families to take an active role in the management of their illness and adopt recovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.
• Partnership: We will work closely with our partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

Job summary

Oak Tree Ward in Hillingdon Part of CNWL is looking for compassionate and enthusiastic Band 5 RMN to work on our Older Adults Mental Health In-patient ward based at The Woodland Centre. We can boast excellent learning opportunities and further development both in physical and mental health conditions.

We were also shortlisted for the 'coveted Nursing Times Team of the Year award in 2021'.

We care for older persons with enduring mental health conditions, long-term physical health conditions. Our dynamic MDT comprises of Medical Doctor; Nurses; OT's; Psychologies; Wellbeing support officers and collaboration with outside Agencies. This provides optimum opportunities for both newly qualified and experience RMN's with interest in older adult mental health services.

Main duties of the job

Our Band 5 nurses work closely with the people who use our services, their families, friends and carers and play an important role in contributing in how people experience our services. Band 5 nurses are expected to be kind and compassionate; but professional and informative and contribute to the quality of the services we provide by:

Keeping the people who using our services as safe as possible through the use of sound clinical skills, effective risk assessments and care planning.

Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures, and completing clinical audits.

Ensuring that the people using our services have a valuable experience by respecting, empowering and working in partnership with people and their families during the recovery process.

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care.

We are a multi professional experienced diverse team from different ethic backgrounds.

We work together to learn different skills and achieve additional training to help support our services users to achieve a well rounded recovery plan.

We as a team; we undertake quality improvement projects to improve our service users safety and delivery of continuing care.

About us

We as a team; we undertake quality improvement projects to improve our service users safety and delivery of continuing care.

Our trust provides excellent access to additional training opportunities and to gain more knowledge.

Job summary

This is an exciting opportunity to join Camden's MOSAIC integrated children's service, as a Therapy Assistantin the Child Development Team.

The post holder will work within the multi disciplinary team supporting primarily the Speech & Language Therapists, Occupational Therapist and Physiotherapist working with children with disabilities and Special Educational Needs.

Main duties of the job

Main duties of the job

To be responsible for direct delivery of therapy programmes and Child Development Team (CDT) multidisciplinary packages of care, providing individual and group client centred treatment packages and advice to a diverse paediatric caseload, as directed by trained staff members. For example

To assist the running of small therapy groups, for example forchildren with a diagnosis of autistic spectrum disorder.

To assist the physiotherapy departments with small group hydrotherapy sessions including working in the pool as required.

To be responsible for providing parent advice and support in designated areas such as toilet training, and communication supports as directed by CDT clinicians.

About us

Working for your organisation

The post holder will be employed by CNWL, and work within the Integrated Service for Children with Disabilities.

Located in the vibrant area of London's Kentish Town Health centre with a culturally diverse population.

Job summary

Are you a passionate and experiencedBand 7 Occupational Therapistseeking a fresh and rewarding challenge? Or perhaps you're aBand 6 OTready to take the next step in your career? If so, we'd love to hear from you!

An exciting opportunity has arisen to join our multi-disciplinary team within aPsychologically Informed Planned Environment (PIPE)at HMP High Down.

This role is ideal for a practitioner who is passionate about delivering trauma-informed care in a prison setting and is committed to supporting individuals with complex psychological needs and learning difficulties. You will work closely with service users and staff to create a safe, structured, and therapeutic environment that fosters personal growth, rehabilitation, and relational security.

You'll be part of a supportive, multidisciplinary team where reflective practice, relational working, and psychological safety are central to our approach.

This is a fantastic opportunity to make a meaningful impact in a supportive and innovative environment, while developing your clinical and leadership skills.

Main duties of the job

Work as an independent OT practitioner with men presenting with complex & challenging needs who reside on thePsychologicallyInformedPlannedEnvironment units, engaging in the PIPE Outreach service & those where referral to OPD services may be considered.

Working within the MDT to provide a comprehensive service to men with learning disabilities and personality disorder resident on the PIPE unit& to contribute to ensuring the PIPE is a successful environment. Working as part of a team supporting men on normal location in High Down, through the OPD Outreach service.

Lead on the planning & delivery of enrichment activities & a therapeutic social setting & to an Enabling Environment as defined by the Royal College of Psychiatrists. The Progression PIPE is working towards the Enabling Environment award currently, and this role is key in developing the environment to achieve the award.

Work with the wider OPD Pathway to integrate careful selection of assessment tools & interventions with personal recovery principles which will engage individuals in activities & occupation.

Apply a high level of understanding of the impact of mental & physical health conditions; providing training & advice on lifestyle changes & adaptations.

Work with the Clinical Lead to continue to develop & deliver a comprehensive OT Service within a learning disability progression PIPE, including assessment, intervention & evaluation which is underpinned by an evidence base & personal recovery principles.

About us

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

• Monthly supervision
• Annual personal development plans/appraisals
• Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

• Preceptorship Programme
• Support and guidance with Revalidation
• Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:

• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme
• Relocation package*subject to meeting criteria*

The trust alsovalues its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.

All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

Details

Date posted

30 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £62,652 a year per annum inc HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time

Reference number

333-D-HJ-2060-A

Job locations

HMP High Down

Highdown Lane

Sutton, Surrey

SM2 5PJ

United Kingdom

Job description

Job responsibilities

Please see attached JD&PS for full details of duties and responsibilities.

Clinical

• To provide specialist, culturally appropriate, evidence based occupational therapy assessments for individuals within the prison setting in order to establish and meet their occupational needs.To select and use validated standardised assessment tools routinely and in practice, exhibiting clinical reasoning skills; to include the Model of Human Occupation (MOHO) assessments.
• To apply clinical knowledge and skills to carry out evidence based occupational therapy interventions, both individual and in groups, which are underpinned by relevant theoretical approaches.
• To plan, implement and review individually tailored programmes of intervention using individual and group work approaches with prisoners within the PIPE unit
• To support service users and colleagues to ensure that care plans are developed in partnership with the individual and that they reflect recovery goals. These should be strengths-based and oriented towards reinforcing a positive identity and developing valued social roles.
• To monitor and evaluate the effectiveness of occupational therapy interventions against clear aims, objectives and outcome measures in line with evidence based practice and in conjunction with service users, carers and other professionals.
• To work collaboratively with all professionals within the PIPE unit in developing care plans and risk assessments for prisoners.
• To support individuals to develop skills and knowledge; and engage with community partner agencies, to facilitate successful transitions from the prison environment to the community.
• To proactively undertake and ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies and local guidelines

Job description Job responsibilities Please see attached JD&PS for full details of duties and responsibilities. Clinical To provide specialist, culturally appropriate, evidence based occupational therapy assessments for individuals within the prison setting in order to establish and meet their occupational needs.To select and use validated standardised assessment tools routinely and in practice, exhibiting clinical reasoning skills; to include the Model of Human Occupation (MOHO) assessments. To apply clinical knowledge and skills to carry out evidence based occupational therapy interventions, both individual and in groups, which are underpinned by relevant theoretical approaches. To plan, implement and review individually tailored programmes of intervention using individual and group work approaches with prisoners within the PIPE unit To support service users and colleagues to ensure that care plans are developed in partnership with the individual and that they reflect recovery goals. These should be strengths-based and oriented towards reinforcing a positive identity and developing valued social roles. To monitor and evaluate the effectiveness of occupational therapy interventions against clear aims, objectives and outcome measures in line with evidence based practice and in conjunction with service users, carers and other professionals. To work collaboratively with all professionals within the PIPE unit in developing care plans and risk assessments for prisoners. To support individuals to develop skills and knowledge; and engage with community partner agencies, to facilitate successful transitions from the prison environment to the community. To proactively undertake and ensure rigorous risk assessment & risk management strategies are applied. To ensure maximum risk tolerance facilitates the individuals recovery, in line with risk policies and local guidelines

Person Specification

Education & Qualifications

Essential

• oHPCP Registered Practitioner Occupational Therapist
• oMentorship or supervisor qualification
• oEvidence of professional development since registration

Desirable

• oPost registration qualification that enhances clinical work: CBT, DBT, Dual Diagnosis, etc.

Previous Experience

Essential

• oRelevant post registration experience
• oExperience of working as part of a multi- disciplinary team
• oExperience of working with complex clients
• oExperience of running a group program
• oExperience of leading and /or developing a service/ component of a service

Desirable

• oExperience of working in a Prison or forensic environment

Skills and Knowledge

Essential

• oRisk assessment and management skills
• oExcellent communication skills both verbal and written.
• oKnowledge of CPA, Mental Health Act, MAPPA, legislation and policies relevant to prison mental health.

Other

Essential

• oTo conduct self in accordance with relevant code of conduct and practice for registration
• oFull clearance via the Disclosure & Barring Service (DBS), and ability to achieve enhanced Prison Clearance (vetting).

Attitudes, aptitudes, personal characteristics

Essential

• oMotivated to maintain the highest standards possible in the service.
• oAble to accept constructive feedback.
• oAble to ask for support where required.
• oCompassionate & non-judgmental approach
• oFlexible

Skills and Knowledge

Essential

• oExpert in engaging with people with mental health problems, assessing their needs, designing and delivering appropriate interventions and evaluating the effectiveness of the process
• oExcellent IT skills.
• oAbility to work effectively as part of a team and independently as appropriate.
• oTo use supervision positively and effectively.
• oProven ability to work with patients to increase their level of self-determination and resilience.
• oEffective time management.
• oKnowledge of the needs and rights of patients.
• oKnowledge of safeguarding frameworks
• oProblem solving, stress management & conflict resolution skills.
• Ability to engage in evidence based practice, with an understanding of care quality (clinical governance).
• Knowledge of current challenges / developments in Prison health

Person Specification Education & Qualifications Essential oHPCP Registered Practitioner Occupational Therapist oMentorship or supervisor qualification oEvidence of professional development since registration Desirable oPost registration qualification that enhances clinical work: CBT, DBT, Dual Diagnosis, etc. Previous Experience Essential oRelevant post registration experience oExperience of working as part of a multi- disciplinary team oExperience of working with complex clients oExperience of running a group program oExperience of leading and /or developing a service/ component of a service Desirable oExperience of working in a Prison or forensic environment Skills and Knowledge Essential oRisk assessment and management skills oExcellent communication skills both verbal and written. oKnowledge of CPA, Mental Health Act, MAPPA, legislation and policies relevant to prison mental health. Other Essential oTo conduct self in accordance with relevant code of conduct and practice for registration oFull clearance via the Disclosure & Barring Service (DBS), and ability to achieve enhanced Prison Clearance (vetting). Attitudes, aptitudes, personal characteristics Essential oMotivated to maintain the highest standards possible in the service. oAble to accept constructive feedback. oAble to ask for support where required. oCompassionate & non-judgmental approach oFlexible Skills and Knowledge Essential oExpert in engaging with people with mental health problems, assessing their needs, designing and delivering appropriate interventions and evaluating the effectiveness of the process oExcellent IT skills. oAbility to work effectively as part of a team and independently as appropriate. oTo use supervision positively and effectively. oProven ability to work with patients to increase their level of self-determination and resilience. oEffective time management. oKnowledge of the needs and rights of patients. oKnowledge of safeguarding frameworks oProblem solving, stress management & conflict resolution skills. Ability to engage in evidence based practice, with an understanding of care quality (clinical governance). Knowledge of current challenges / developments in Prison health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP High Down

Highdown Lane

Sutton, Surrey

SM2 5PJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

HMP High Down

Highdown Lane

Sutton, Surrey

SM2 5PJ

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills? Are you able to work in a busy environment, being organised and maintaining a high-level of accuracy and attention to detail?

We are looking to recruit a Full-time Team Administrator for the Hillingdon District Nursing Service. We are a team of registered nurses, healthcare assistants, community nursing assistants and student nurses who work in partnership with patients, carers, GPs and other social care teams to provide high quality nursing care and advice to adults with an acute or chronic illness who are temporarily or permanently housebound. We operate 365 days a year including an extended hours twilight service.

We will offer you a supportive environment where your contribution is valued and your development is encouraged. This is an exciting opportunity and we would want to hear from you if you are keen to embrace a new challenge.

This is a clinical service support role, and the post holder is expected to work from their assigned base.

Main duties of the job

The post holder will be responsible for providing efficient and high-quality clerical support to one of the District Nursing Teams, and will play an integral part of their team in order to maintain smooth running and operation of their service, working closely with the Team Lead and clinical staff.

The post holder will have excellent interpersonal skills and have the ability to communicate effectively with service users, carers, health professionals and team members.

In addition, the post holder must possess good IT skills and be able to analyse and interpret data. They will be required to help maintain clinical database systems, and assist with clinical audits and information monitoring.

The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs.

Part of the role will be assisting the Clinical Team Leader/Manager in his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as the post holder will come into contact with some sensitive patient and staff data and information.

About us

There's a place for you at CNWL.

We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providing top quality care depends on our ability to employ the best people.

We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.

Details

Date posted

30 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year per annum inc HCAS (pro rata if P/T)

Contract

Permanent

Working pattern

Full-time

Reference number

333-G-HC-1644-A

Job locations

Hillingdon- South DN Team

The Warren Medical Centre

Hayes

UB4 0SF

United Kingdom

Job description

Job responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

• Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary.
• To provide and receive complex and sensitive information using tact and diplomacy.
• To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency.
• To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams.
• To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries.
• To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate.
• Maintain service line databases for record keeping, ensuring accurate reporting.
• Complete regular archiving of patient notes in line with trust policies and procedures.
• To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures.
• To provide administration support for service line clinicians
• To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software.
• To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required.
• To maintain and monitor stock as required and use set processes for ordering of goods/supplies.
• To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing.
• To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne
• To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other.
• To assist with the training of new staff members and bank staff as and when necessary.
• To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable).
• To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable).
• To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate.
• To support in the planning and arrangements for team away days, training sessions etc.
• To undertake ad hoc or specific project work as requested.
• To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead.
• To support the maintenance of any of the teams clinical equipment as needed, including liaison with BCAS for yearly checks.
• To support the logging of complaints/compliments and incidents on Datix.
• To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee.
• To be able to meet deadlines and to manage time effectively
• To be able to work on own initiative and undertake work which does not require checking as a matter of routine
• Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency.
• Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery.
• To support the operational team and provide Reception cover at designated base as requested by the Health Centre Administration Lead for lunch breaks and sickness.
• To undertake all mandatory and supplementary training in line with policies.
• To undertake Nominated Officer of Fire (NOF) training and ensure all procedures are followed as per the Trust Policy.
• To undertake First Aid training as required by Line Manager

Job description Job responsibilities Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary. To provide and receive complex and sensitive information using tact and diplomacy. To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency. To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams. To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries. To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate. Maintain service line databases for record keeping, ensuring accurate reporting. Complete regular archiving of patient notes in line with trust policies and procedures. To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures. To provide administration support for service line clinicians To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software. To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. To maintain and monitor stock as required and use set processes for ordering of goods/supplies. To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing. To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other. To assist with the training of new staff members and bank staff as and when necessary. To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable). To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable). To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate. To support in the planning and arrangements for team away days, training sessions etc. To undertake ad hoc or specific project work as requested. To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead. To support the maintenance of any of the teams clinical equipment as needed, including liaison with BCAS for yearly checks. To support the logging of complaints/compliments and incidents on Datix. To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee. To be able to meet deadlines and to manage time effectively To be able to work on own initiative and undertake work which does not require checking as a matter of routine Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency. Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery. To support the operational team and provide Reception cover at designated base as requested by the Health Centre Administration Lead for lunch breaks and sickness. To undertake all mandatory and supplementary training in line with policies. To undertake Nominated Officer of Fire (NOF) training and ensure all procedures are followed as per the Trust Policy. To undertake First Aid training as required by Line Manager

Person Specification

Qualifications and Education

Essential

• GCSE (A* - C) or equivalent in Maths and English

Experience

Essential

• Experience of working in an administrative capacity
• Understanding of Data Protection / Confidentiality
• Understanding of Equal Opportunities and Diversity

Desirable

• Experience of working in a customer care setting
• Experience of working in a healthcare setting
• Knowledge of Patient Appointment/Database Systems i.e. SystmOne

Skills

Essential

• Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel
• Accurate data entry and typing skills
• Excellent written and verbal communication skills
• Able to work to a high level of accuracy and with attention to detail
• Demonstratable Knowledge of using different systems and databases
• Ability to work unsupervised
• Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
• Ability to work within a team

Personal Qualities

Essential

• Self motivator
• Capacity to manage a demanding workload
• Good inter-personal skills
• Good team-player
• Corporate loyalty and behaviour

Person Specification Qualifications and Education Essential GCSE (A* - C) or equivalent in Maths and English Experience Essential Experience of working in an administrative capacity Understanding of Data Protection / Confidentiality Understanding of Equal Opportunities and Diversity Desirable Experience of working in a customer care setting Experience of working in a healthcare setting Knowledge of Patient Appointment/Database Systems i.e. SystmOne Skills Essential Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel Accurate data entry and typing skills Excellent written and verbal communication skills Able to work to a high level of accuracy and with attention to detail Demonstratable Knowledge of using different systems and databases Ability to work unsupervised Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload Ability to work within a team Personal Qualities Essential Self motivator Capacity to manage a demanding workload Good inter-personal skills Good team-player Corporate loyalty and behaviour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Hillingdon- South DN Team

The Warren Medical Centre

Hayes

UB4 0SF

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Hillingdon- South DN Team

The Warren Medical Centre

Hayes

UB4 0SF

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

We are looking for enthusiastic and motivated qualifiedPsychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Service Brent. We are a large, well established service based in a diverse borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are passionate about the work we do and care provided to service users, and work by the trust values of compassion, respect, empowerment and partnership. Our team is key in the work we do and service provided to the population of Brent.

We are looking for Psychological Wellbeing Practitioner with excellent communication and interpersonal skills, who are adaptable, enjoy challenges and diversity and demonstrate an enthusiasm for primary care work. We particularly welcome applicants who speak other languages and who have enthusiasm for and experience of working with diversity.

Main duties of the job

You will be working within a stepped care model, providing assessments and delivering evidence based low intensity interventions for people with common mental health problems. Assessments and interventions may be delivered face to face, via digitals platform (Teams) or via the telephone. You would also be expected to deliver psychoeducational workshops and become involved in working within the local community and establishing links with voluntary service organisations to promote the service.

You will receive regular clinical supervision and support from a qualified therapist and work closely with other clinical practitioners within the team. The Brent Talking Therapies service has close links with other IAPT teams in CNWL, as well as, wider links with other mental health teams within Brent. We have a strong tradition of supporting staff development and further progression onto higher training.

About us

The catchment area of the post is the London borough of Brent. The main hub for the service is based at Fairfields House in Kingsbury and there is a satellite hub at Bell House in Willesden Green. You will be required to work across both hubs and in other parts of the borough, e.g. GP surgeries and community settings.

We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence. The post-holder will work full-time hours and may be required to work at any times between 8am and 8pm on weekdays including an evening clinic as required by the service. Wellbeing is important within our service and we are a collaborative and cohesive team. We have a dedicated wellbeing group within the service to help support individuals' and the wider team wellbeing. Benefits of working for CNWL include:

27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service

NHS discount

Opportunities for career progression

New starters will have a 13-week probation period which is a supportive process to allow individuals to learn and work within the key aspects of their role over a period of time

If you would like to see what it's like to work for CNWL please have a look at https://www.cnwl.nhs.uk/work

Job summary

Band 3 Rehabilitation Assistant

An opportunity has arisen for a Full-time Rehabilitation Assistant to join our Short Term rehabilitation service who are motivated to provide rehabilitation to help patients improve their abilities and achieve their rehabilitation goals, through therapy led care.

Rehabilitation Assistants work as part of the multidisciplinary team, working closely with physiotherapists and occupational therapists. We provide rehabilitation in the patients' home environment with a focus on promoting independence, meeting rehabilitation goals and reducing care needs in the community.

This is an exciting opportunity for a health care support worker who already has some experience of working with patients in an acute or community healthcare setting to expand their skills and work within a friendly community team.

Ealing Community Partners is a group of NHS, Ealing Council and voluntary organisations working together to deliver community health and care services for the people of Ealing.

The post holder will need to be flexible to meet the needs of the Service and it is essential they have a current driving license and access to a vehicle as extensive travel across the Borough is required.

Main duties of the job

To work as a Rehabilitation Assistant within a multidisciplinary Short Term Rehab team, providing rehabilitation and or supported discharge to people in their own home or place of residence and/or designated buildings.

To work under the guidance of health care professionals to assist therapists by carrying out delegated aspects of patient care without direct supervision and reporting back patient's progress or issues to the therapist.

To be responsible for ordering equipment and department supplies.

To undertake specific skilled support work to aid the rehabilitation of patients in the community.

To run designated Mobility Clinic sessions, providing mobility aids, undertaking equipment fitting and adjustments, and ensuring patients are competent and safe in their use.

About us

Short Term Rehabilitation Service is a very friendly team in Ealing. We work together to provide excellent rehabilitation to our patients and provide a supportive and flexible environment for team members.

We are part of the Maximising Independence service line within Ealing Community Partners (ECP).

The team are supported in their professional development with regular training and clinical supervision ad opportunities to expand your clinical skills.

Job summary

We are looking for an enthusiastic, flexible and innovative therapist to work in a dynamic multidisciplinary community clinic setting with infants and children (aged 0-5 years) with a range of eating, drinking and swallowing (EDS) and communication needs.

The Harrow Speech and Language Therapy Service is an innovative team who strive to provide family-centred services to the diverse population of the London Borough of Harrow.

This post will require proficient skills in the assessment and management of eating, drinking and swallowing difficulties for infants and children as well as communication difficulties in the community with NHS experience

Main duties of the job

The post will involve

• Working in a community clinic setting
• Detailed assessment and management of infant feeding and children with eating, drinking and swallowing needs.
• Risk management of eating, drinking and swallowing difficulties for 0-5-year-olds.
• Provide second opinions for feeding assessments within the service.
• Working in collaboration with parents/carers, health and education professionals involved with the infant/child and other partner organisations.
• Offer training and workshops to parents/carers/education settings where appropriate.
• Work in joint clinics with the Enteral Feeding Dietitian.
• Demonstrate a broad range of practical skills to work with these client groups and have up-to-date knowledge of professional/national guidelines and related research.
• Take an active role in service development alongside the Clinical Service Lead.
• Head of Service/Clinical Service Leads to develop the service as a whole.
• Collaborate with MDT colleagues to support best health outcomes

About us

You will be joining and welcomed into a diverse therapy team who actively promote and advocate for equality and diversity.

We can provide:

• Highly structured induction.
• Excellent levels of support and supervision which includes regular clinical and management supervision every 8 weeks and an annual appraisal.
• Termly peer supervision meetings where you can discuss cases, read articles together and share your experiences.
• Clearly defined caseloads.
• A wide range of opportunities for continuing professional development.
• Easy access to clinical specialists in all clinical areas.
• Easy access to an established Multidisciplinary Team including Paediatricians.
• Designated admin and planning time.
• Involvement in innovative project
• Memberships at relevant CENs are supported and encouraged.

Job summary

We are looking for a psychologist with an interest in holistic work and strength-based approaches to bring psychology to all aspects of a new paediatric respiratory service based at St Mary's Hospital, London W2. You will work together with an 8a psychologist who brings expertise in the wider service to develop the pathway, offer clinical interventions and be part of the MDT.

Main duties of the job

To offer psychological thinking to all aspects of a child and family's journey in this health setting.

To be flexible in how psychological engagement, talking and creative approaches to health and wellbeing can be offered.

To work together with the mdt and community services so that young people are supported where their psychological needs can be best met.

To consider equality, diversity and inclusion in all aspects of your work and ensure the young person's and family's voice is heard in the system.

To take part in CPD, clinical governance forums and maintain and continue best practice in relation to local and national guidance.

About us

CNWL paediatric psychology services are embedded in hospitals across NW London. We have provided services for many years in this area as well as developing new posts. We support each other with supervision, CPD, reflective practice and opportunities for learning in the wider mental health trust, and bring back this learning into an acute physical setting. We enjoy innovative and creative systemic working with the child younger person and family at the heart of how we work. Imperial healthcare NHS trust funds this service and is very open and valuing of psychology roles within their MDTs.

Job summary

Our service has an exciting opportunity to join our team as a CYP-PT: Therapy Trainee [ASC-LD], part of the NHS England (NHSE) funded programme in partnership with The Anna Freud Centre, University College London, and Kings College London. The post-holder will be training on the Children & Young People Mental Health (CYP-MH/CYP IAPT) Therapy Course and carrying out clinical work in our service to complement their studies and use their newly developed skills. We are seeking highly motivated and enthusiastic mental health practitioners to work and train within our service. The training post will equip the post-holder to provide interventions for children, young people or families using evidence-based intervention consistent with the course they are attending. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equity, diversity and inclusion.

Main duties of the job

This is a fixed term post with this training year funded by NHSE. After successful completion of the course the fixed term training contract will end however applicants would be encouraged to apply for any vacant posts within the service.

This role will be best suited for applicants that are able to balance a very busy work and study schedule. You will be an employee at the service but also enrolled on a Postgraduate Diploma course. You will be required to study and perform at PG academic level. Applicants must be prepared to work towards their studies outside of protected study time.Applicants must be willing to travel into London to attend their lectures.

More information about the courses and how the training works can befound here (AFC website)including the course brochures, and we strongly recommend you read the FAQs.

Please complete your university application using the UCL University Application Guidance supplied:

Application link

NHSE have implemented arule regarding beneficiaries of their training year funding - this affects candidates who have been on one of the courses listed on the NHSE website.

Applicants must be willing to travel by car or public transport to different education settings in the borough of Brent to carry out therapeutic work and develop working relationships with stakeholders.

About us

To find out more about working in CAMHS pleaseCLICK HEREfor one of our CAMHS video

The post holder will be expected to support their team,departmentand organisation to achieve the Trust's Values in theirday to daywork:

o Compassion o Respect o Empowerment o Partnership

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£45,953 to £54,254 a year per annum incl. HCAS

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

333-G-CA-1770

Job locations

Monks Park Health Centre

Monks Park, Wembley, HA9 6JE

London

HA9 6JE

United Kingdom

Job description

Job responsibilities

Job description and person specification attached.

This is a training position and so all candidates will need to apply for both the trainee role with our organisation and the UCL Post Graduate Diploma in order to be shortlisted (for more information about the course and minimum entry criteria, please see the course page and brochures that can be found here (AFC website)

Please complete your university application using the UCL University Application Guidance supplied:

Application link

This is an integral part of the process to confirm that you have applied to the University and that you meet their course requirements. Please apply to the University at the same time as applying to this job position.

If you apply to this job, you are giving permission that information relevant to establishing eligibility can be shared between the HEI and the Service. No irrelevant information will be disclosed or discussed.

As these are training positions, please be aware that this is a dual application process where you must be employed in a Recruit to Train funded job to also receive a place on the course, and vice-versa. If you are ineligible for the University Course, we will be unable to be offer the role. If you withdraw from an employment offer but you have accepted a university offer, you will be unable to join the course. You must apply to the course at the same time as this job.

Please note in this instance the course is not optional; the roles are dependent on meeting all course requirements.

Job description Job responsibilities Job description and person specification attached. This is a training position and so all candidates will need to apply for both the trainee role with our organisation and the UCL Post Graduate Diploma in order to be shortlisted (for more information about the course and minimum entry criteria, please see the course page and brochures that can be found here (AFC website) Please complete your university application using the UCL University Application Guidance supplied: Application link This is an integral part of the process to confirm that you have applied to the University and that you meet their course requirements. Please apply to the University at the same time as applying to this job position. If you apply to this job, you are giving permission that information relevant to establishing eligibility can be shared between the HEI and the Service. No irrelevant information will be disclosed or discussed. As these are training positions, please be aware that this is a dual application process where you must be employed in a Recruit to Train funded job to also receive a place on the course, and vice-versa. If you are ineligible for the University Course, we will be unable to be offer the role. If you withdraw from an employment offer but you have accepted a university offer, you will be unable to join the course. You must apply to the course at the same time as this job. Please note in this instance the course is not optional; the roles are dependent on meeting all course requirements.

Person Specification

Education and Qualifications

Essential

• Minimum second-class Bachelor's Degree or equivalent standard in a relevant subject (e.g. psychology, social work etc); OR Applicants who do not fulfil the academic criteria but have relevant professional experience are still encouraged to apply and will be considered on a case-by-case basis

Desirable

• Previous training in a mental-health related profession (e.g. psychology, nursing, health visiting, social work, occupational therapy, speech and language therapy, special needs teaching, psychiatry, psychotherapy, counselling);
• Ability to study and complete academic work at postgraduate study level;
• Proven record of previous academic attainment;

Knowledge

Essential

• oKnowledge and understanding of the key features and symptoms associated with Autism and/or Learning Disabilities;
• oKnowledge and understanding of the unique challenges for Autistic/LD children and young people and their families;
• oAwareness and understanding of the significantly increased risk of co-morbid mental health challenges and other neuro-developmental challenges within the Autistic population;
• oKnowledge and understanding of issues relating to safeguarding children.

Desirable

• oKnowledge of the MDT approach and collaborative working with other agencies to ensure the needs of Autistic/LD children and young people are understood and effectively met (i.e. education and social care agencies);

Experience

Essential

• Substantial experience working within a children and young people's mental health setting (e.g. mental health worker);
• Clinical competence and experience working with Autistic and/or LD individuals

Desirable

• Previous experience of working with safeguarding issues;
• Experience of working as part of the multi-disciplinary team with children and young people with Autism and/or LD and their families

Personal Qualities

Essential

• oMotivated to learn and be challenged;
• oCapacity to work well in teams.

Skills and Abilities

Essential

• oAbility to have a flexible and creative approach to facilitating engagement with Autistic and/or LD children and young people
• oAbility to adapt methods of communication and intervention for the varying needs and levels of the children and young people's Autistic and/or LD population;
• oAbility to maintain a reflective stance in emotive/challenging interactions with children and their carers.
• oAbility to personally manage sensitive and potentially emotionally distressing caseload material;
• oAbility to reflect on own practice (in clinical supervision and practice tutor groups with course peers)
• oAbility to follow policy and clinical governance procedures and make proposals for change
• oAbility to maintain accurate records
• oAbility to complete academic work at postgraduate level and balance the academic demands of the course with clinical placement demands;
• oDemonstrates adaptability and able to work with diverse communities;
• oGood time management and organisational abilities;
• oEffective oral and written communication skills;
• oIT/Computer literate;
• oAble to accomodate travel demands associated with the role.

Desirable

• oAbility to adopt multi-agency working, especially in relation to complex cases with multiple needs, where a more systemic approach is required.
• oAbility to advocate for the needs of children and young people with Autism and/or LD and their families.
• oAbility to maintain an observational stance, particularly in relation to children and young people with Autism and/or LD who do not express themselves verbally.
• oUnderstanding of evidence-based practice and the ability to demonstrate how this influences clinical practice.

Person Specification Education and Qualifications Essential Minimum second-class Bachelor's Degree or equivalent standard in a relevant subject (e.g. psychology, social work etc); OR Applicants who do not fulfil the academic criteria but have relevant professional experience are still encouraged to apply and will be considered on a case-by-case basis Desirable Previous training in a mental-health related profession (e.g. psychology, nursing, health visiting, social work, occupational therapy, speech and language therapy, special needs teaching, psychiatry, psychotherapy, counselling); Ability to study and complete academic work at postgraduate study level; Proven record of previous academic attainment; Knowledge Essential oKnowledge and understanding of the key features and symptoms associated with Autism and/or Learning Disabilities; oKnowledge and understanding of the unique challenges for Autistic/LD children and young people and their families; oAwareness and understanding of the significantly increased risk of co-morbid mental health challenges and other neuro-developmental challenges within the Autistic population; oKnowledge and understanding of issues relating to safeguarding children. Desirable oKnowledge of the MDT approach and collaborative working with other agencies to ensure the needs of Autistic/LD children and young people are understood and effectively met (i.e. education and social care agencies); Experience Essential Substantial experience working within a children and young people's mental health setting (e.g. mental health worker); Clinical competence and experience working with Autistic and/or LD individuals Desirable Previous experience of working with safeguarding issues; Experience of working as part of the multi-disciplinary team with children and young people with Autism and/or LD and their families Personal Qualities Essential oMotivated to learn and be challenged; oCapacity to work well in teams. Skills and Abilities Essential oAbility to have a flexible and creative approach to facilitating engagement with Autistic and/or LD children and young people oAbility to adapt methods of communication and intervention for the varying needs and levels of the children and young people's Autistic and/or LD population; oAbility to maintain a reflective stance in emotive/challenging interactions with children and their carers. oAbility to personally manage sensitive and potentially emotionally distressing caseload material; oAbility to reflect on own practice (in clinical supervision and practice tutor groups with course peers) oAbility to follow policy and clinical governance procedures and make proposals for change oAbility to maintain accurate records oAbility to complete academic work at postgraduate level and balance the academic demands of the course with clinical placement demands; oDemonstrates adaptability and able to work with diverse communities; oGood time management and organisational abilities; oEffective oral and written communication skills; oIT/Computer literate; oAble to accomodate travel demands associated with the role. Desirable oAbility to adopt multi-agency working, especially in relation to complex cases with multiple needs, where a more systemic approach is required. oAbility to advocate for the needs of children and young people with Autism and/or LD and their families. oAbility to maintain an observational stance, particularly in relation to children and young people with Autism and/or LD who do not express themselves verbally. oUnderstanding of evidence-based practice and the ability to demonstrate how this influences clinical practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Monks Park Health Centre

Monks Park, Wembley, HA9 6JE

London

HA9 6JE

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Monks Park Health Centre

Monks Park, Wembley, HA9 6JE

London

HA9 6JE

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

Brent CAMHS is seeking to recruit an dynamic individual to strengthen the Brent CAMHS team to support with clinical pressures within the team. This may entail providing high quality assessments to children and young people with mental health concerns as part of a multi-disciplinary CAMHS team, or supporting the neurodevelopmental team with the ADHD waitlist for medication prescribing or case management within one of our sub teams. You may also be allocated a caseload for therapy/intervention with CYP. This is a broad outline of support the team requires, and is dependant on your clinical background.

We invite applications from clinicians with various clinical backgrounds, depending on previous clinical knowledge and skills, as multiple short term positions are available, up until end of March 2027. This role is time-limited, to support with high demand within the service, to support with long waitlists.

The post holder will work autonomously within professional guidelines and the overall framework of the service's policies and procedures.

Main duties of the job

To provide initial CAMHS mental health assessments drawing on professional training and experience and clinical skills.

To formulate and implement plans for the formal clinical treatment and/or management of emotional and behavioural difficulties of clients, based upon an appropriate conceptual framework of these problems employing methods based upon evidence of proven efficacy within modality and with reference to appropriate clinical guidelines and care pathways (e.g. NICE, CEG).

The post holder will ensure CYP routine outcome measures are completed and include family members where appropriate.

To evaluate assessments and recommend treatment options with the wider MDT.

Assess and manage clinical risk to self and others for child and adolescent clients as an ongoing process.

or

As an NMP (band 7) your priority will be to work through our backlog of CYP awaiting initiation and titration of ADHD medication, running ADHD clinics. You will be supported by the ND team MDT.

As a nurse (Band 5-6) you may also undertake initial assessments or case manage CYP on the caseload.

or

You may be case managing a caseload of CYP, whilst they are receiving treatment/intervention from a colleague within the team, or if suitably qualified you may be delivering intervention/treatment directly to CYP yourself, depending on your clinical background.

About us

We are looking for an enthusiastic and confident CAMHS Practitioner with a demonstrable track record of working within a CAMHS setting and evidence of providing high quality evidence-based CAMHS assessment, interventions and service improvements.

This role will be suitable for either Mental Health Nurse (RMN), a Learning Disability Nurse, Social Worker or Clinical or Counselling Psychologist with CAMHS experience, with the appropriate professional registration.

The successful applicant will be joining a comprehensive, busy and dedicated Brent CAMHS Team.

Brent is a multi-ethnic and culturally diverse community. We welcome applicants who are skilled at working within the richness and complexity of multiculturally diverse context.

Brent CAMHS is proud of its achievements as winner of 2024 CNWL Team of theYear award, the first ever CAMHS team to develop ADHD medication initiation e-platform in the Country. The e-platform provides information to assist with making decision about starting medication for ADHD.

To find out more about working in CAMHS please CLICK HEREfor one of our CAMHS video.

Visit our website:

Brent CAMHS :: Central and North West London NHS Foundation Trust (cnwl.nhs.uk)

Please apply at the earliest opportunity, as the Trust reserves the right to close the advert early when sufficient applications have been received.

Job summary

Brent CAMHS is seeking to recruit an dynamic individual to strengthen the Brent CAMHS team to support with clinical pressures within the team. This may entail providing high quality assessments to children and young people with mental health concerns as part of a multi-disciplinary CAMHS team, or supporting the team with the case management within one of our sub teams. You may also be allocated a caseload for therapy/intervention with CYP. This is a broad outline of support the team requires, and is dependent on your clinical background.

We invite applications from clinicians with various clinical backgrounds, depending on previous clinical knowledge and skills, as multiple short term positions are available, up until end of March 2027. This role is time-limited, to support with high demand within the service, to support with long waitlists.

The post holder will work autonomously within professional guidelines and the overall framework of the service's policies and procedures.

Please note this is a fixed role to support the Brent CAMHS team with clearing backlogs, not exceeding end March 2027.

Main duties of the job

To provide initial CAMHS mental health assessments drawing on professional training and experience and clinical skills.

To formulate and implement plans for the formal clinical treatment and/or management of emotional and behavioural difficulties of clients, based upon an appropriate conceptual framework of these problems employing methods based upon evidence of proven efficacy within modality and with reference to appropriate clinical guidelines and care pathways (e.g. NICE, CEG).

The post holder will ensure CYP routine outcome measures are completed and include family members where appropriate.

To evaluate assessments and recommend treatment options with the wider MDT.

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are managed by standard care plans.

Assess and manage clinical risk to self and others for child and adolescent clients as an ongoing process.

The priority will be to support our backlog of CYP awaiting initial assessments, case management or delivering intervention/treatment, depending on your clinical/professional background. You will be supported by the sub- team lead and MDT.

About us

We are looking for an enthusiastic and confident CAMHS Practitioner with a demonstrable track record of working within a CAMHS setting and evidence of providing high quality evidence-based CAMHS assessment, interventions and service improvements.

This role will be suitable for either Mental Health Nurse (RMN), a Learning Disability Nurse, Social Worker or Assistant Practitioner with CAMHS experience, with the appropriate professional registration.

The successful applicant will be joining a comprehensive, busy and dedicated Brent CAMHS Team.

Brent is a multi-ethnic and culturally diverse community. We welcome applicants who are skilled at working within the richness and complexity of multiculturally diverse context.

Brent CAMHS is proud of its achievements as winner of 2024 CNWL Team of theYear award, the first ever CAMHS team to develop ADHD medication initiation e-platform in the Country. The e-platform provides information to assist with making decision about starting medication for ADHD.

To find out more about working in CAMHS please CLICK HEREfor one of our CAMHS video.

Visit our website:

Brent CAMHS :: Central and North West London NHS Foundation Trust (cnwl.nhs.uk)

Please apply at the earliest opportunity, as the Trust reserves the right to close the advert early when sufficient applications have been received.

Job summary

Ealing Short Term Rehabilitation - Band 5 Community Occupational therapist

Are you an innovative, organised and motivated occupational therapist with a strong interest in community rehabilitation? Would you like to work in a friendly and supportive environment with a focus on further learning and developing clinical skills? We have exciting opportunities for a Band 5 Occupational therapist to join our specialist multidisciplinary community rehabilitation service.

Please note that our service has 2 bases and interviews will be held in person at our office in Level 10 South Ealing Hospital, London or EDTC, Southall UB1 2SH.

Main duties of the job

The Ealing Short Term Rehabilitation (STR) team provides therapy-led rehabilitation to help patients improve their abilities and achieve theirrehabilitation goals, through therapy led care. We focus on achieving goals and enabling people to regain independence and social integrationeffectively and efficiently after discharge from acute hospitals and community services in the borough. Therapists and rehabilitation assistantsoffer support for a period of up to six weeks, usually less if goals are achieved or care can be delivered in a different way.

Our team includes Physiotherapists, Occupational Therapists, Rehabilitation Assistants. The team provide a service in a variety of community locations but mostly in the patients' own home.

The post holder will contribute to the Occupational therapy provision within the STR team and will deliver skilled OT care to patients in theirown home, based on a thorough holistic assessment of their clinical and personal needs and the agreement of an individualised rehabilitation careplan to the standards set by RCOT and HCPC.The post holder will participate in service-wide seven day working on a rota basis.

About us

We are a friendly team ,based across Ealing borough, we support staff to be autonomous and will support you in developing your clinical,supervisory and management skills.

Job summary

• An exciting opportunity has come up to work as Fixed term full time Band 5 Pulmonary Rehabilitation physiotherapist for Ealing community Partners . We are proud to say that our Pulmonary rehab Team won the team of the Year award and it is PRSAS accredited team.

  Staff will benefit from an opportunity to develop knowledge and skills from other senior clinicians . Service is also committed in staff development by providing regular supervisions and CPD opportunities.

  If you have previous experience in PR and wish to develop further skills as a Band 5 physiotherapist this is a fantastic opportunity. We provide adequate training to support your development in this role. Candidate will need to have experience in core areas and valid HCPC to apply for this role. This role is very popular. Therefore, it may close early if adequate applications are received. Please apply at the earliest. This is a fixed-term appointment for the period specified (Until Aug 2027). Completion of the contract does not, by itself, guarantee renewal or further or permanent employment.

  JOB SUMMARY:

  • Provide a high standard of physiotherapy service to patients referred to services in Ealing Community Partners Pulmonary Rehabilitation Service.
  • Participate in the Service development Projects
  • Provide sound and appropriate clinical advice on the management of patients, carers and other health care professionals.
  • Work without direct supervision.

Main duties of the job

• • To undertake a comprehensive assessment of patients including those with diverse or complex presentations.
  • To use clinical reasoning skills and manual assessment techniques to provide an accurate diagnosis of their condition.
  • Formulate and deliver an individual respiratory physiotherapy treatment programme based on evidence based practice and treatment options using clinical assessment, reasoning skills and a broad knowledge and understanding of treatment skills.
  • To accept responsibility for a designated caseload of patients, and to organise this effectively and efficiently with regard to clinical priorities and use of time.
  • To carry out assessment and treatments of a range of respiratory patient who may have other comorbidities , with muskeloskeletal, medical and neurological conditions.
  • To have basic knowledge assessment and management of Long term conditions
  • To carry out assessment and treatment of patients referred for group classes in the community sites and out patient clinics.
  • Where required support home visits

  This role is an Ealing Community Partners role through CNWL

About us

Community-based health care in Ealing is delivered in partnership with West London NHS Trust, and Central and North West London NHS Trust, (CNWL) the Hillingdon Hospitals NHS Trust and some other smaller providers, including third sector. Together they have formed a partnership to provide integrated community health services in Ealing. The total value of the new 10 year contract is about £50m per year.

We have also committed to invest in improved links with local voluntary sector organisations (for example ECIL, Ealing Dementia Concern, Ealing Mind) and other community assets for innovation and flexibility.

Job summary

An exciting opportunity has arisen for aBand 4 Nutrition Assistant Practitioners to join Ealing Community Dietetics within Central North West London NHS Trust, working with Ealing Community Partners.

This is afull-time permanent post.

Ealing Dietetics provides dietetic services across community settings, including Clayponds Hospital, a community rehabilitation hospital that supports patients requiring inpatient rehabilitation, nutritional support, and multidisciplinary care to promote recovery and independence. Dietitians work closely with medical, nursing, therapy and catering teams to ensure patients receive appropriate nutritional assessment, treatment and monitoring throughout their admission.

The Nutrition Assistant Practitioner plays an important role across both the Ealing Community Service and Clayponds Hospital. Working under the supervision of registered Dietitians, the post holder supports nutritional screening, monitoring food and fluid intake, providing first-line dietary advice, facilitating group education sessions, collecting clinical data, and assisting with the implementation of nutritional care plans. The role contributes to improving patient outcomes, promoting self-management, and ensuring timely access to dietetic support across inpatient and community pathways.

Main duties of the job

To assist in obtaining dietary information from patients and following up care plans as recommended by the clinical dietitian

Observe patients for signs of diet-related complications

Offer support to the Adult and Paediatric Dietitians, nurses, health care assistants in identifying nutrition-related issues

Perform nutrition assessments, including taking anthropometrical measurements

To work alongside the Dietitians in implementing nutrition care plans and teaching/education sessions

You will have opportunities to work within the Ealing community

About us

The Ealing Community Dietetic Team includes specialist Dietitians in Nutrition Support, Diabetes, Obesity, Cardiovascular Disease and Paediatrics, supported by Nutrition Assistant Practitioners and Dietetic Assistants. The department is committed to continuous professional development, clinical supervision, quality improvement and delivering high-quality patient-centred care.

Job summary

An exciting opportunity has arisen within our specialist CAMHS services to join CAMHS Single Point of Access (SPA) as aBand 5 CAMHS SPA Co-ordinator. This role is a 12 months fixed contract for maternity cover. This is a varied role within a busy multi-disciplinary team providing centralised access, triage and information for children, young people, families and referrers across five commissioned London boroughs.

You will play a key role in ensuring that young people and families receive timely, compassionate and effective access to CAMHS and other services. The postholder will provide support to admin staff, identify needs and risks, respond to enquiries and ensure referrals are processed efficiently. You will also lead on administrative coordination, rostering, data quality, office management and supervision of administrative staff.

This role is ideal for someone with strong organisational skills, excellent communication and experience working in administrative or CAMHS-related settings. You will join a passionate team committed to service improvement, patient experience and high-quality access pathways.

We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Wherever you wish to work and whatever stage of your career you're at, there's always a place for you at CNWL

To find out more about working in CAMHS please Click Herefor one of our CAMHS video.

Main duties of the job

• Respond to telephone and email enquiries from families, referrers and professionals, providing accurate information and signposting.
• Handle referrals in a timely manner to ensure young people access services as quickly as possible.
• Supervise administrative staff, including induction, training, day-to-day management and monthly supervision.
• Lead on rostering for the SPA administrators, ensuring appropriate staffing.
• Oversee data quality and ensure patient information systems are maintained accurately.
• Coordinate team meetings, training events and maintain central team diaries.
• Manage office/site operations including equipment, stationery, repairs, cleaning contracts and health & safety compliance.
• Collate monthly SPA data and support service reporting.
• Uphold CNWL values of Compassion, Respect, Empowerment and Partnership in all interactions

About us

CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiativesfor staff.

Become a part of our team. We care for you as much as you care for others.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£38,488 to £46,852 a year per annum inc HCAS (pro rata if P/T)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

333-G-CA-1740-A

Job locations

Gordon Hospital

Bloomburg Street

London

SW1V 2RH

United Kingdom

Job description

Job responsibilities

For further details of the Job duties and responsibilities please view the Job description attached.

Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit:Skilled Worker visa: Overview - GOV.UK

Job description Job responsibilities For further details of the Job duties and responsibilities please view the Job description attached. Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit:Skilled Worker visa: Overview - GOV.UK

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• Educated to a diploma level or NVQ level 4 or equivalent experience (4 years).

Desirable

• Recognised qualification in the use of computer software e.g. Microsoft Word, Excel, Access, ECDL

PREVIOUS EXPERIENCE

Essential

• Relevant qualification/experience plus administrative experience; including any experience within the NHS
• Experience of staff supervision/management

SKILLS, KNOWLEDGE, ABILITIES

Essential

• A comprehensive working knowledge of the use of Microsoft Office software - Word, Excel, PowerPoint and Access.
• Experience of managing database information system and ability to analyse data.
• Must be numerate and able to provide statistical data clearly and accurately.
• Must have good organisational skills and ability to work on own initiative.

Desirable

• Knowledge of managing non-clinical contracts
• Comprehensive knowledge of health and Safety regulations

ATTITUDES, APITUDES, PERSONAL CHARACTERISTICS

Essential

• Able to manage workload and work within broad policies and procedures. Can demonstrate ability to prioritise and plan a number of complex and conflicting work demands.
• Clear communicator, both verbally and in written work.
• Ability to learn new skills and adapt to change
• Ability to work as a member of a team.
• Ability to demonstrate good customer relations

Person Specification EDUCATION AND QUALIFICATIONS Essential Educated to a diploma level or NVQ level 4 or equivalent experience (4 years). Desirable Recognised qualification in the use of computer software e.g. Microsoft Word, Excel, Access, ECDL PREVIOUS EXPERIENCE Essential Relevant qualification/experience plus administrative experience; including any experience within the NHS Experience of staff supervision/management SKILLS, KNOWLEDGE, ABILITIES Essential A comprehensive working knowledge of the use of Microsoft Office software - Word, Excel, PowerPoint and Access. Experience of managing database information system and ability to analyse data. Must be numerate and able to provide statistical data clearly and accurately. Must have good organisational skills and ability to work on own initiative. Desirable Knowledge of managing non-clinical contracts Comprehensive knowledge of health and Safety regulations ATTITUDES, APITUDES, PERSONAL CHARACTERISTICS Essential Able to manage workload and work within broad policies and procedures. Can demonstrate ability to prioritise and plan a number of complex and conflicting work demands. Clear communicator, both verbally and in written work. Ability to learn new skills and adapt to change Ability to work as a member of a team. Ability to demonstrate good customer relations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Gordon Hospital

Bloomburg Street

London

SW1V 2RH

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Gordon Hospital

Bloomburg Street

London

SW1V 2RH

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

This is an exciting opportunity to join an innovative integrated care model that is redefining the delivery of palliative care. CNWL NHS Foundation Trust, a leading community healthcare provider, partners with University College London Hospitals, one of the UK's most prestigious hospital networks, to deliver seamless, high-quality palliative care across hospital and community settings.

As Nurse Consultant in Symptom Control and Palliative Care, you will join a multidisciplinaryteam of clinical experts -- working alongside medical consultants,clinical nurse specialists(CNSs),apsychologistandsocialworker in the hospital. The team is integrated with the community team which hasa nurse consultant and medical consultants, CNSsandAHPs.You will help shape care across hospital and community boundaries, with your impactbeingfelt across a wide range of specialisms, including oncology, haematology, teenage and young adult services, and neurology.

Why You'll Love This Role

• Play a pioneering role in a unique integrated care model that bridges hospital and community services.

• Work at UCLH, an internationally renowned teaching hospital with access to leading-edge treatments and research.

• Help shape the future of palliative care alongsideinnovativemultidisciplinary teams in one of London's most dynamic healthcare environments.

• Join a supportive team looking forward to welcoming a further nurse consultant into their hospital service.

Main duties of the job

What You'll Do

• Provide senior nursing leadership for hospital palliative care services, in line with CNWL and UCLH strategies.

• Deliver expert clinical care for patients with complex needs, managing your own caseload.

• Lead service development and quality improvement projects, driving innovation across the system.

• Champion education and training, inspiringstaffand students to achieve excellence.

• Contribute to research, audit, and policy development, raising the profile of palliative care nationally and internationally.

• Act as a clinical consultant and advisor, supporting complex case management and safeguarding practice.

About us

Why Join Us

• Work across prestigious central London hospitals as part of an innovative, community-led model.

• Access professional development opportunities, research involvement, and national networking.

• Benefit from competitive NHS terms, including the NHS Pension Scheme and flexible working options.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£75,328 to £86,114 a year Per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

333-G-CC-1610

Job locations

University College Hospital

235 Euston Road

London

NW1 2BU

United Kingdom

Job description

Job responsibilities

JOB SUMMARY

The Palliative Care Nurse Consultant roleprimarilysupports the ongoing development of the UCLH Palliative Care Service.The post holder may also be expected to support the Camden and IslingtonELiPSePalliativeCare Service.

The service has two teams in the inpatient setting across UCLH NHS Foundation Trust and community settings across the boroughs of South Camden and Islington. It iscommissioned to provide expert advice and guidance,supportand leadership in the care of people with specialist palliative care needs. Whilst this role leads nursing across the service, the post holder will undertake their clinical sessions as part of theUCLHpalliative care team and will act as theexpertandis expected to support work and projects acrossTrustsasappropriate.

The nursing clinical and leadershipexpertiseof the post holder willfacilitatea whole systems approachclosely involvedwith strategic development and service improvement, as well as the advancement of relationships with key colleagues. In addition, quality improvement in the palliative care service across CNWL NHS FT will be a key aspect of the role, using a patient-focused and evidence-based approach. Co-production with experts by experience will be central to the role.

Responsibility for non-clinical work, i.e. service improvement, clinical governance, peer review, audit, education and research, is also done collaboratively with theother Nurse Consultant for Palliative Care, medicalconsultants and withtheOperations Lead; and named individuals taking responsibility for different elements of the clinical governance portfolio and the education programme delivered by the service.

The postholder will have fourmain areasof responsibility:

• expert practice

• professional leadership

• service development

• research and education

The post holder will provide strategic clinical leadership for palliative nursing and work with the operational management(in conjunction with the otherNurse Consultant,clinical leads, consultants, teamleadersand the Head of Service)of the palliative care service and other Goodall services.The post will support the development of palliative and end of life nursing, linking closely with relevantICBSas well as educational commissioners and providers whenrequired. This will include promoting improved health outcomes and quality of life.

The postholder will take an active part in supporting thegovernance arrangements across palliative caretoensure the highest possible clinical standards are delivered and that the care is proactive,innovativeand progressive.

They are also expected tocollaborate with the other nurse consultants and have an overview of competencies,and to deliver specialist training to ensure that nursing staff are clinically competent. We are therefore looking for a very strong leader who is visible, with a high level of emotional intelligence and an expert-level ofpalliative careknowledge, extensive drive and focus to be able to quickly deliver innovative solutions to the ambitious outcomes expected across the division.

Job description Job responsibilities JOB SUMMARY The Palliative Care Nurse Consultant roleprimarilysupports the ongoing development of the UCLH Palliative Care Service.The post holder may also be expected to support the Camden and IslingtonELiPSePalliativeCare Service. The service has two teams in the inpatient setting across UCLH NHS Foundation Trust and community settings across the boroughs of South Camden and Islington. It iscommissioned to provide expert advice and guidance,supportand leadership in the care of people with specialist palliative care needs. Whilst this role leads nursing across the service, the post holder will undertake their clinical sessions as part of theUCLHpalliative care team and will act as theexpertandis expected to support work and projects acrossTrustsasappropriate. The nursing clinical and leadershipexpertiseof the post holder willfacilitatea whole systems approachclosely involvedwith strategic development and service improvement, as well as the advancement of relationships with key colleagues. In addition, quality improvement in the palliative care service across CNWL NHS FT will be a key aspect of the role, using a patient-focused and evidence-based approach. Co-production with experts by experience will be central to the role. Responsibility for non-clinical work, i.e. service improvement, clinical governance, peer review, audit, education and research, is also done collaboratively with theother Nurse Consultant for Palliative Care, medicalconsultants and withtheOperations Lead; and named individuals taking responsibility for different elements of the clinical governance portfolio and the education programme delivered by the service. The postholder will have fourmain areasof responsibility: expert practice professional leadership service development research and education The post holder will provide strategic clinical leadership for palliative nursing and work with the operational management(in conjunction with the otherNurse Consultant,clinical leads, consultants, teamleadersand the Head of Service)of the palliative care service and other Goodall services.The post will support the development of palliative and end of life nursing, linking closely with relevantICBSas well as educational commissioners and providers whenrequired. This will include promoting improved health outcomes and quality of life. The postholder will take an active part in supporting thegovernance arrangements across palliative caretoensure the highest possible clinical standards are delivered and that the care is proactive,innovativeand progressive. They are also expected tocollaborate with the other nurse consultants and have an overview of competencies,and to deliver specialist training to ensure that nursing staff are clinically competent. We are therefore looking for a very strong leader who is visible, with a high level of emotional intelligence and an expert-level ofpalliative careknowledge, extensive drive and focus to be able to quickly deliver innovative solutions to the ambitious outcomes expected across the division.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to Masters level or working towards, and equivalent level of experience of working at a senior clinical level in specialist palliative care.
• Extensive community and hospital clinical experience working in an 8A/B in specialist palliative care in a community and acute hospital setting
• Extensive knowledge of specialist areas, including oncology and haematology acquired through post graduate learning or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development.
• Must understand the background to and aims of current palliative and end of life care policy nationally and appreciate the implications of this on engagement.
• Member of relevant professional body.
• Have an appreciation of the relationship between the NHS England and individual provider and commissioning organisations.

Communication Skills

Essential

• Developed expert communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
• Excellent presentational skills for conveying complex concepts.
• Ability to use informed persuasion to influence others.

Analytical

Essential

• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
• Able to lead an integrated specialist team and lead complex MDT decisions
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.

Skills

Essential

• Evidence of planning and delivering programmes and projects and services on time
• Abilities for financial and staff management.
• Working knowledge of Microsoft Office with intermediate keyboard skills.

Autonomy

Essential

• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
• Interpreting national policy for implementation.

Financial and Physical Resources

Essential

• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.

Person Specification Knowledge, Training and Experience Essential Educated to Masters level or working towards, and equivalent level of experience of working at a senior clinical level in specialist palliative care. Extensive community and hospital clinical experience working in an 8A/B in specialist palliative care in a community and acute hospital setting Extensive knowledge of specialist areas, including oncology and haematology acquired through post graduate learning or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent Evidence of post qualifying and continuing professional development. Must understand the background to and aims of current palliative and end of life care policy nationally and appreciate the implications of this on engagement. Member of relevant professional body. Have an appreciation of the relationship between the NHS England and individual provider and commissioning organisations. Communication Skills Essential Developed expert communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level Excellent presentational skills for conveying complex concepts. Ability to use informed persuasion to influence others. Analytical Essential Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery Able to lead an integrated specialist team and lead complex MDT decisions Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution. Skills Essential Evidence of planning and delivering programmes and projects and services on time Abilities for financial and staff management. Working knowledge of Microsoft Office with intermediate keyboard skills. Autonomy Essential Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales. Interpreting national policy for implementation. Financial and Physical Resources Essential Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

University College Hospital

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

University College Hospital

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job summary

Specialist Child and Adolescent Psychotherapist

Milton Keynes CAMHS | Central and North West London NHS Foundation Trust (CNWL)

Are you a passionate Child and Adolescent Psychotherapist looking to make a meaningful difference in the lives of children, young people and families?

We are seeking an experienced and motivated Child and Adolescent Psychotherapist to join our friendly, innovative and supportive CAMHS team. This is an exciting opportunity to play a key role in delivering high-quality, evidence-based psychotherapeutic interventions within a dynamic multidisciplinary service that is committed to improving outcomes for children and young people.

As part of our CAMHS team, you will have the opportunity to work with a diverse range of presentations, contribute to service development and innovation, and help shape the future of mental health care for young people in our community.

Main duties of the job

You will provide highly specialist psychotherapeutic assessment, formulation and treatment for children, young people and their families, working across a range of clinical settings and levels of need.

This is a rewarding and influential role where you will:

• Deliver specialist psychotherapeutic interventions to children, young people and families.
• Work collaboratively within a multidisciplinary team to provide holistic, patient-centred care.
• Offer consultation, advice and specialist expertise to colleagues and the wider professional network.
• Contribute to service development, quality improvement, audit and research activities.
• Support the development of psychotherapeutic practice within the service.
• Provide clinical and professional supervision to trainees, early career psychotherapists and other professionals.
• Influence and contribute to the development of policies and clinical pathways that enhance patient care.

The successful candidate will work autonomously within professional and service frameworks while benefiting from excellent peer support, professional leadership and opportunities for continued development.

About us

Why Join CNWL?

At CNWL, patients are at the heart of everything we do. We are committed to delivering compassionate, safe and effective care across our mental health, community and specialist services.

By joining our team, you will become part of an organisation that:

• Values innovation, collaboration and continuous improvement.
• Invests in staff wellbeing, learning and career progression.
• Supports clinicians to develop specialist interests and leadership skills.
• Encourages involvement in service transformation, research and quality improvement.
• Offers a supportive and inclusive working environment where every voice matters.

Whether you're looking to deepen your specialism, expand your leadership experience or help shape the future of CAMHS services, CNWL offers the support and opportunities to help you thrive.

Working at CNWL

With a diverse range of services across mental health, community health, addictions, learning disabilities, eating disorders and specialist care, CNWL provides exceptional opportunities for professional growth at every stage of your career.

We're looking for talented, compassionate professionals who share our ambition to deliver outstanding care and who want to make a real difference to the lives of children, young people and families.

If you're ready to join a forward-thinking CAMHS service and make a lasting impact, we'd love to hear from you.

Job summary

Are you an experienced clinician looking for a new challenge and shape the future of psychological care in Milton Keynes CAMHS?

Milton Keynes CAMHS is a Tier 3 specialist multi-disciplinary service, incorporating the Single Point of Access (referrals), Core CAMHS (with a mood and anxiety pathway), and an ADHD pathway. The specialist service works closely with the Liaison & Intensive Support (crisis and home treatment) team, Mental Health Support Team (schools-based support), and the Looked After Children service, as well as other partners in education, social care and the third sector. The Principal Psychologist will join a Lead Consultant Psychologist and a Consultant in Looked After Children team, and Senior Psychologists as well as Family, Arts, CBT and EMDR therapists in delivering specialist psychological care to a diverse range of young people with moderate to severe mental health difficulties and their carers and networks.

With other operational staff, the post holder will contribute to the development and delivery of psychological care; overseeing pathways and waiting lists, innovating where flexibility and creativity are required, and supporting and developing staff in a containing and empowering way. They will play a key role in the strategic development of services, translating policy into practice and ensuring high quality of care.

Main duties of the job

• To develop, co-ordinate and ensure the systematic provision of a psychology service to children and young people (CYP) with mental health difficulties, and personally provide highly specialist clinical input, predominantly in core CAMHS but also across the whole service.
• To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.
• To provide clinical supervision and consultation as appropriate, functioning as a lead specialist in CAMHS.
• To ensure that systems are in place and working effectively for the clinical and professional supervision and support of other psychological staff within CAMHS.
• To undertake service evaluation, audit, research and policy development.
• To work as an autonomous professional within BPS and HCPC guidelines and codes of conduct, and guided by principles and policies or procedures of the service, taking responsibility for interpreting policies within defined parameters.
• To agree outcomes/results with clinical/professional lead and to decide how they are best achieved.

About us

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.

Job summary

The Contact Centre is a key function within the organisation and exists to provide support to numerous services within Hillingdon Community Health. The Contact Centre is responsible for managing both referrals and appointments for a wide variety of existing services and newservices that are selected to transfer in.The post holder will work as part of a team to provide an integral high quality and efficientfrontline clerical support for the Hillingdon Adults or Children's Community Service Lines. The post holder will be responsible for receiving, logging, and allocating referrals into theappropriate service lines as per agreed upon standard operating procedures and in line with Contact Centre Protocols.The post holder will have excellent interpersonal skills and have the ability to communicate effectively to provide a first point of contact telephony service for service users, carers, healthprofessionals and team members. They will be able to receive, log, and action messages as required. In addition, the post holder must possess good IT skills, and the ability to multi-task in a busy office environment.The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs.

Main duties of the job

Respond to telephone enquiries from health professionals, service users, families, carers, and team members with empathy and professionalism, considering health needs and cultural or language barriers. Provide and receive sensitive information with tact and diplomacy. Offer advice within role scope on services, protocols, and procedures. Process referrals per Contact Centre protocols, using decision-making skills and referral criteria to screen and allocate, inputting data into SystmOne and issuing waiting list communications. Accurately record call details and actions. Manage messages and follow up as needed. Demonstrate advanced IT and keyboard skills, proficient in NHS Mail, Outlook, and office equipment. Book appointments and update healthcare professionals' diaries. Monitor waitlists and caseloads. Send appointment and referral letters. Manage generic email inboxes and coordinate interpreting or transport services. Handle daily post and general clerical duties. Maintain stock and use e-procurement systems for ordering and invoicing. Support new staff training. Adhere to CNWL policies, meet deadlines, and work independently with initiative.

About us

Our values

o Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.o Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.o Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adoptrecovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.o Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year per annum incl. HCAS [pro rata if PT]

Contract

Permanent

Working pattern

Full-time

Reference number

333-G-HC-1647-A

Job locations

2 South Civic Centre

Civic Centre

Uxbridge

UB8 1UW

United Kingdom

Job description

Job responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Job description Job responsibilities Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Person Specification

Experience

Essential

• oExperience of working in an administrative capacity
• oUnderstanding of Equal Opportunities and Diversity
• oUnderstanding of Data Protection / Confidentiality

Desirable

• oExperience of working in a customer care setting
• oExperience of working in a corporate/call centre environment
• oExperience of working in a healthcare setting
• oKnowledge of Patient Appointment/Database Systems i.e. SystmOne

Skills and Abilities

Essential

• oDemonstrable knowledge of MS Word, Outlook, MS Teams and Excel
• oAccurate data entry and typing skills
• oExcellent written and verbal communication skills
• oAble to work to a high level of accuracy and with attention to detail
• oDemonstrable knowledge of using different systems and databases
• oAble to work unsupervised
• oExcellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
• oAbility to work within a team
• oAble to deal with difficult/emotional callers

Education

Essential

• oGCSE (A* - C) or equivalent in Maths and English

Personal Qualities

Essential

• oSelf motivator
• oCapacity to manage a demanding workload
• oGood inter-personal skills
• oGood team-player

Person Specification Experience Essential oExperience of working in an administrative capacity oUnderstanding of Equal Opportunities and Diversity oUnderstanding of Data Protection / Confidentiality Desirable oExperience of working in a customer care setting oExperience of working in a corporate/call centre environment oExperience of working in a healthcare setting oKnowledge of Patient Appointment/Database Systems i.e. SystmOne Skills and Abilities Essential oDemonstrable knowledge of MS Word, Outlook, MS Teams and Excel oAccurate data entry and typing skills oExcellent written and verbal communication skills oAble to work to a high level of accuracy and with attention to detail oDemonstrable knowledge of using different systems and databases oAble to work unsupervised oExcellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload oAbility to work within a team oAble to deal with difficult/emotional callers Education Essential oGCSE (A* - C) or equivalent in Maths and English Personal Qualities Essential oSelf motivator oCapacity to manage a demanding workload oGood inter-personal skills oGood team-player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

2 South Civic Centre

Civic Centre

Uxbridge

UB8 1UW

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

2 South Civic Centre

Civic Centre

Uxbridge

UB8 1UW

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)