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Senior Staff Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Radiographer
Job summary 10 HammersmithBroadwayisa busySexual Health and HIV Service based in West London.
29 day(s) ago
Senior Staff Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Radiographer
Job summary 10 HammersmithBroadwayisa busySexual Health and HIV Service based in West London.
29 day(s) ago
Chief Cardiac Physiologist - Echocardiography
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Radiographer
Job summary The Band 7 Chief Cardiac Physiologist will play a leading role in the provision of specialist echocardiography services within the Cardiology Depar…
1 month(s) ago
Chief Cardiac Physiologist - Echocardiography
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Radiographer
Job summary The Band 7 Chief Cardiac Physiologist will play a leading role in the provision of specialist echocardiography services within the Cardiology Depar…
1 month(s) ago
Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
GP/General Practitioner
Job summary Patient Care Coordinator, Band 3 Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and mainta…
1 month(s) ago
Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
GP/General Practitioner
Job summary Patient Care Coordinator, Band 3 Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and mainta…
1 month(s) ago
EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Carry out the decontamination, disinfection, inspection, testing, and preparation of flexible endoscopes and associated equipment in accordance wit…
1 month(s) ago
EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Carry out the decontamination, disinfection, inspection, testing, and preparation of flexible endoscopes and associated equipment in accordance wit…
1 month(s) ago
SSD/EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Radiographer
Job summary To undertake decontamination science duties in providing a specialized decontamination of medical devices service contributing to the clinical care…
1 month(s) ago
SSD/EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Radiographer
Job summary To undertake decontamination science duties in providing a specialized decontamination of medical devices service contributing to the clinical care…
1 month(s) ago
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Radiographer
Job summary Chelsea and Westminster Hospital - Patient Access We are searching for 1 high performing and enthusiastic individual to fill a Part-time Patient Ad…
1 month(s) ago
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Radiographer
Job summary Chelsea and Westminster Hospital - Patient Access We are searching for 1 high performing and enthusiastic individual to fill a Part-time Patient Ad…
1 month(s) ago
Physiotherapist (Paediatrics)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Emergency Medicine Physician
Job summary Band 7 Highly Specialised Paediatric Physiotherapist ( Community) 37.
1 month(s) ago
Physiotherapist (Paediatrics)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Emergency Medicine Physician
Job summary Band 7 Highly Specialised Paediatric Physiotherapist ( Community) 37.
1 month(s) ago
Endoscopy Junior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary The post holder will be a clearly identifiable senior clinical staff member, and team leader.
1 month(s) ago
Endoscopy Junior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 45,953 - 54,254 per year
Radiographer
Job summary The post holder will be a clearly identifiable senior clinical staff member, and team leader.
1 month(s) ago
Matron in ICU
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary Matron, in ICU, Band 8a Part-Time: 15 hours pw Site: West Middlesex University Hospital An exciting opportunity for a job share (15 hours per week)…
1 month(s) ago
Matron in ICU
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary Matron, in ICU, Band 8a Part-Time: 15 hours pw Site: West Middlesex University Hospital An exciting opportunity for a job share (15 hours per week)…
1 month(s) ago
High Intensity Use (HIU) Care Coordinator
West London GP Federation
Inner London, Greater London
GBP 31,500 per year
GP/General Practitioner
Job summary The post holder will be responsible for the supporting the delivery of the High Intensity Use service in the community.
1 month(s) ago
High Intensity Use (HIU) Care Coordinator
West London GP Federation
Inner London, Greater London
GBP 31,500 per year
GP/General Practitioner
Job summary The post holder will be responsible for the supporting the delivery of the High Intensity Use service in the community.
1 month(s) ago
Diabetic Specialist Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 55,524 - 62,652 per year
Radiographer
Job summary The post holder will be part of the Maternity Diabetes Specialist Service providing Diabetes Care and Management to pregnant women /people and thei…
1 month(s) ago
Diabetic Specialist Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 55,524 - 62,652 per year
Radiographer
Job summary The post holder will be part of the Maternity Diabetes Specialist Service providing Diabetes Care and Management to pregnant women /people and thei…
1 month(s) ago
Midwifery Led Care - Private Maternity Midwife
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Gynaecologist
Job summary Join Our Midwife-Led Team! Are you a dedicated Band 6 Midwife looking to make a real difference in the lives of expectant mothers? We invite you to…
1 month(s) ago
Midwifery Led Care - Private Maternity Midwife
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Gynaecologist
Job summary Join Our Midwife-Led Team! Are you a dedicated Band 6 Midwife looking to make a real difference in the lives of expectant mothers? We invite you to…
1 month(s) ago
Undergraduate Admin Assistant
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Intensive Care Physician/Intensivist
Job summary To support undergraduate medical students (Years 1,2,3,5 and 6 of MBBS Course) and provide administrative support to the Undergraduate Teaching Co-…
1 month(s) ago
Undergraduate Admin Assistant
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Intensive Care Physician/Intensivist
Job summary To support undergraduate medical students (Years 1,2,3,5 and 6 of MBBS Course) and provide administrative support to the Undergraduate Teaching Co-…
1 month(s) ago
Health and Safety Officer
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary An exciting opportunity has arisen for a Health and Safety Officer to join Chelsea and Westminster Hospital NHS Foundation Trust.
1 month(s) ago
Health and Safety Officer
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary An exciting opportunity has arisen for a Health and Safety Officer to join Chelsea and Westminster Hospital NHS Foundation Trust.
1 month(s) ago
Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Band 6 - Clinical Research Nurse The Research and Development Department is looking for an experienced nurse with venepuncture and cannulation skil…
1 month(s) ago
Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Band 6 - Clinical Research Nurse The Research and Development Department is looking for an experienced nurse with venepuncture and cannulation skil…
1 month(s) ago
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Intensive Care Physician/Intensivist
Job summary Patient Administrator A&E Department Monday- Sunday, weekends and bank holidays.
1 month(s) ago
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Intensive Care Physician/Intensivist
Job summary Patient Administrator A&E Department Monday- Sunday, weekends and bank holidays.
1 month(s) ago
Patient Administrator - Call Centre
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary West Middlesex Site Booking team and Call Centre Monday- Friday 8am-17.
1 month(s) ago
Patient Administrator - Call Centre
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary West Middlesex Site Booking team and Call Centre Monday- Friday 8am-17.
1 month(s) ago
Patient Administrator (Treatment Centre)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Intensive Care Physician/Intensivist
Job summary Patient Administrator Band 3 Treatment Centre Chelsea and Westminster Saturday-Sunday 7am-3:30pm We are searching for a high performing and enthusi…
1 month(s) ago
Patient Administrator (Treatment Centre)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Intensive Care Physician/Intensivist
Job summary Patient Administrator Band 3 Treatment Centre Chelsea and Westminster Saturday-Sunday 7am-3:30pm We are searching for a high performing and enthusi…
1 month(s) ago
Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the Tru…
1 month(s) ago
Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the Tru…
1 month(s) ago
Therapy Assistant (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Therapy Assistant - (Respiratory) West Middlesex University Hospital There is an exciting opportunity for an experienced Health or Social Care supp…
1 month(s) ago
Therapy Assistant (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary Therapy Assistant - (Respiratory) West Middlesex University Hospital There is an exciting opportunity for an experienced Health or Social Care supp…
1 month(s) ago
Highly Specialist Pharmacist - Dermatology
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The post-holder will be responsible for leading the development of an advanced clinical pharmacy service to the Dermatology Department, in particul…
1 month(s) ago
Highly Specialist Pharmacist - Dermatology
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary The post-holder will be responsible for leading the development of an advanced clinical pharmacy service to the Dermatology Department, in particul…
1 month(s) ago
Maternity Support Worker - Private Maternity
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Paediatrician
Job summary We are looking for Maternity support workers to join our team to support our midwifery staff and new parents.
1 month(s) ago
Maternity Support Worker - Private Maternity
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Paediatrician
Job summary We are looking for Maternity support workers to join our team to support our midwifery staff and new parents.
1 month(s) ago
Imaging Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrato…
1 month(s) ago
Imaging Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrato…
1 month(s) ago
Senior Staff Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 29 day(s) ago
Reference: 289-SC-448
Job summary
10 HammersmithBroadwayisa busySexual Health and HIV Service based in West London.
We are looking for enthusiastic, motivated and empathetic Band 6 Senior Staff Nurse to join our team who have a passion for the speciality. We are particularly interested in talking to Nurses who currently work in a Sexual Health setting or who have relevant experience within this field. 10 Hammersmith Broadway provides full sexual health care to over4000 patients per monthand therefore we are looking forprofessionals who aredriven, efficient and committed to providing excellent patient care.10 Hammersmith Broadwayis well respected and trusted by our patients and we are keen to work with Nurses who share our commitment to the care we provide. This Senior post includesmanaging symptomatic patients autonomously and taking the role of Nurse in Charge in the clinical setting. We would expect the Band 6 Senior Staff Nurse to also support junior members of staff where necessary acting as a role model to all members of the Multi-disciplinary Team.
Main duties of the job
The post holder will be responsible for the below:
They will be a clearly identifiable senior clinical staff member, and team leader. They will have significant clinical experience, provide sound clinical expertise to their team, and coordinate and deliver high quality care.
They will be a role model for expert clinical care, and lead on specific projects / management functions as delegated by the Clinic Manager.
They will role model the identified Trust values at all times. In general settings, they will be the assigned deputy for their manager, generally known as a Junior Sister / Charge Nurse, coordinating clinical, managerial and education requirements of the area, and being a role model for team members, whilst delivering and overseeing high standards of care. In midwifery settings they will be called a Midwife. In specialist settings, they will have a significant level of specialist clinical knowledge and expertise in the clinical functions of care delivery.
They will provide advice and guidance also, and generally be known as a senior staff nurse.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
289-SC-448
Job locations
10 Hammersmith Broadway
10 Hammersmith Broadway
London
W6 7AL
United Kingdom
Job description
Job responsibilities
Roles and Responsibilities
Clinical
- Lead on assessing planning and implementing high quality care, and evaluating care options for patients in the clinical area, in line with the Trust values and objectives
- Lead on complex clinical care for patients within their area
- Ensure the safe custody, maintenance and administration of medication, in accordance with established Trust policy
- Promote and maintain a safe therapeutic environment for patients, their families and staff, according to national and local Infection Control guidelines, Health & Safety legislation and Trustpolicies and objectives
- Provide sound evidence based clinical advice as required to staff and patients
- Maintain a good understanding and implementation of clinical escalation procedures as required
- Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
- Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
- Undertake effective multi professionally work with colleagues to deliver care
- Coordinate and manage nurse led clinics where appropriate
- Coordinate specialist functions, including making clinical decisions where appropriate
- Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives
- Deliver and supervise a high quality patient experience
- Work with manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives
- Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
- Promote and maintain patient safety at all times, including proactively implementing falls prevention
- Lead role in the detection, management and prevention of safeguarding issues
- Have an awareness of current professional and clinical developments within their area of practice and promote this to others
Leadership and Management
- Manage the day to day staffing arrangements and rotas, to ensure safe levels of practice
- Be a shift coordinator on a regular basis where appropriate
- Ensure staff adhere to Trust protocols of care, eg Infection Control
- Take continuing responsibility for the Ward / Department in absence of manager
- Participate in senior nurse / unit on call rota / bleep holder (some areas, eg paediatrics) as appropriate
- Lead and manage their own clinical team within general clinical areas, and of the total team in the absence of the manager, in line with Trust values
- Develop and maintain effective communication and working relationships with other professional groups, and staff generally within the Division and the Trust
- Contribute to the effective management of the area by ensuring correct levels of staff are in place to deliver and assist with the planning of off duty rotas
- Assist in the delivery of induction / orientation of new staff
- Act as a role model, ensuring staff work to Trust guidelines and values
- Supervise, under the direction of their manager, the work of qualified and unqualified staff and learners
- Provide clinical support and guidance to staff
- Act as a resource for clinical knowledge to staff
- Initiate action on complaints & incident management and responses, and assist in their investigation and resolution
- Participate in recruitment and selection, and develop effective selection and interviewing skills
- Undertake appraisals of staff, following training
- Chair team meetings as required
- Lead on specific projects, as indicated and agreed by manager
- Have a working knowledge of budget arrangements for area, focussing on cost effectiveness and quality, to ensure maximum use of resource
- Understand and manage local change with team members, including the embedding of new projects
Education and Research
- Participate in the education of all learners within their area
- Actively support and assist in preceptorship and in pre registration student support, supervision and guidance including mentorship where appropriate
- Identify and respond to learning needs for area
- Develop and deliver or organise local training sessions, mindful of the Trust values
- Facilitate others in the development of informal teaching skills
- Participate in the annual training needs analysis for their area
- Participate in any local or related research projects, clinical trials etc
- Apply and encourage others to utilise evidence based practice and relevant research findings in practice
- Identify areas of nursing / midwifery research within their area that will be of benefit, and encourage and educate other staff to recognise the importance of research
Professional development
- Maintain professional registration
- Ensure mandatory training and a satisfactory appraisal is in date
- Undertake a professional development plan and demonstrate achievement of objectives.
- Ensure adherence to Trust policy and guidelines at all times.
- Role model Trust values at all times
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
Roles and Responsibilities
Clinical
- Lead on assessing planning and implementing high quality care, and evaluating care options for patients in the clinical area, in line with the Trust values and objectives
- Lead on complex clinical care for patients within their area
- Ensure the safe custody, maintenance and administration of medication, in accordance with established Trust policy
- Promote and maintain a safe therapeutic environment for patients, their families and staff, according to national and local Infection Control guidelines, Health & Safety legislation and Trustpolicies and objectives
- Provide sound evidence based clinical advice as required to staff and patients
- Maintain a good understanding and implementation of clinical escalation procedures as required
- Understand the Trust clinical governance framework, and participate in the promoting and safeguarding of high standards of care, through effective risk management & governance, and adherence to the Trust values
- Ensure that the team promote, ensure and adhere to the Trust safeguarding polices
- Undertake effective multi professionally work with colleagues to deliver care
- Coordinate and manage nurse led clinics where appropriate
- Coordinate specialist functions, including making clinical decisions where appropriate
- Monitor quality of standards of care, in line with CQC requirements and Trust and Divisional objectives
- Deliver and supervise a high quality patient experience
- Work with manager to collect and disseminate data on quality indicators etc, in line with national and Trust objectives
- Maintain a safe working environment, including ensuring equipment is safe, and used in line with Trust policy and values
- Promote and maintain patient safety at all times, including proactively implementing falls prevention
- Lead role in the detection, management and prevention of safeguarding issues
- Have an awareness of current professional and clinical developments within their area of practice and promote this to others
Leadership and Management
- Manage the day to day staffing arrangements and rotas, to ensure safe levels of practice
- Be a shift coordinator on a regular basis where appropriate
- Ensure staff adhere to Trust protocols of care, eg Infection Control
- Take continuing responsibility for the Ward / Department in absence of manager
- Participate in senior nurse / unit on call rota / bleep holder (some areas, eg paediatrics) as appropriate
- Lead and manage their own clinical team within general clinical areas, and of the total team in the absence of the manager, in line with Trust values
- Develop and maintain effective communication and working relationships with other professional groups, and staff generally within the Division and the Trust
- Contribute to the effective management of the area by ensuring correct levels of staff are in place to deliver and assist with the planning of off duty rotas
- Assist in the delivery of induction / orientation of new staff
- Act as a role model, ensuring staff work to Trust guidelines and values
- Supervise, under the direction of their manager, the work of qualified and unqualified staff and learners
- Provide clinical support and guidance to staff
- Act as a resource for clinical knowledge to staff
- Initiate action on complaints & incident management and responses, and assist in their investigation and resolution
- Participate in recruitment and selection, and develop effective selection and interviewing skills
- Undertake appraisals of staff, following training
- Chair team meetings as required
- Lead on specific projects, as indicated and agreed by manager
- Have a working knowledge of budget arrangements for area, focussing on cost effectiveness and quality, to ensure maximum use of resource
- Understand and manage local change with team members, including the embedding of new projects
Education and Research
- Participate in the education of all learners within their area
- Actively support and assist in preceptorship and in pre registration student support, supervision and guidance including mentorship where appropriate
- Identify and respond to learning needs for area
- Develop and deliver or organise local training sessions, mindful of the Trust values
- Facilitate others in the development of informal teaching skills
- Participate in the annual training needs analysis for their area
- Participate in any local or related research projects, clinical trials etc
- Apply and encourage others to utilise evidence based practice and relevant research findings in practice
- Identify areas of nursing / midwifery research within their area that will be of benefit, and encourage and educate other staff to recognise the importance of research
Professional development
- Maintain professional registration
- Ensure mandatory training and a satisfactory appraisal is in date
- Undertake a professional development plan and demonstrate achievement of objectives.
- Ensure adherence to Trust policy and guidelines at all times.
- Role model Trust values at all times
Please see attached job description and person specification to this advert for further details.
Person Specification
Education and qualifications
Essential
- Registered Nurse
- Successfully completed or willingness to undertake teaching/assessing course
- Evidence of professional development
- Relevant specialist courses/training
Desirable
- HIV course
- Sexual health course
- Counselling course
- Working towards a BSc/ MSc
- Relevant specialist courses/training including a recognised Family Planning qualification
- Leadership training
Experience
Essential
- Relevant post registration sexual health or HIV experience at Band 5 level
- Wide variety of clinical experience
- Proven management experience
- Experience of clinical supervision
- Experience of excellence in leading all /part of a clinical team in practice
- Experience of teaching and supporting learners / new staff etc
- Experience of health promotion and education
- Relevant post registration sexual health or HIV experience at Band 5 level
- Evidence of working with staff from different professional disciplines
- Awareness of HR issues
- Able to utilise evidence in practice
- To be competent in the independent STI management of asymptomatic and symptomatic patients or the management of patients living with HIV infection
- Experience of managing/coordinating team work
- Experience in issuing medicine using PGD's
- Proven management experience
Desirable
- Experience of clinical supervision
- Experience in gynaecology, HIV, counselling, research, working in outreach settings and other experience related to the speciality or willing to undertake training
- Evidence of practice development
- Participation in audit/research
- Management training
- Experience in working with young people under the age of 16
- Recent experience of providing contraceptive care
- LARC training / willingness to undertake
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Current experience as either a sexual health (GU/FP)nurse alternatively current experience in a HIV inpatient or outpatient setting
- Venepuncture
- Ability / experience of managing change personally and as a facilitator
- Knowledge of budgets
- Experience of data
- Microscopy
- Cervical Cytology
- Cryotherapy
- Assessing Fraser Competence
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
- Computer literacy skills
Desirable
- Knowledge of HIV and related issues
- Demonstrates the ability to interpret and utilise numerical and financial information
- Proven management, leadership and supervisory skills
- Human Resource management
Person Specification
Education and qualifications
Essential
- Registered Nurse
- Successfully completed or willingness to undertake teaching/assessing course
- Evidence of professional development
- Relevant specialist courses/training
Desirable
- HIV course
- Sexual health course
- Counselling course
- Working towards a BSc/ MSc
- Relevant specialist courses/training including a recognised Family Planning qualification
- Leadership training
Experience
Essential
- Relevant post registration sexual health or HIV experience at Band 5 level
- Wide variety of clinical experience
- Proven management experience
- Experience of clinical supervision
- Experience of excellence in leading all /part of a clinical team in practice
- Experience of teaching and supporting learners / new staff etc
- Experience of health promotion and education
- Relevant post registration sexual health or HIV experience at Band 5 level
- Evidence of working with staff from different professional disciplines
- Awareness of HR issues
- Able to utilise evidence in practice
- To be competent in the independent STI management of asymptomatic and symptomatic patients or the management of patients living with HIV infection
- Experience of managing/coordinating team work
- Experience in issuing medicine using PGD's
- Proven management experience
Desirable
- Experience of clinical supervision
- Experience in gynaecology, HIV, counselling, research, working in outreach settings and other experience related to the speciality or willing to undertake training
- Evidence of practice development
- Participation in audit/research
- Management training
- Experience in working with young people under the age of 16
- Recent experience of providing contraceptive care
- LARC training / willingness to undertake
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Current experience as either a sexual health (GU/FP)nurse alternatively current experience in a HIV inpatient or outpatient setting
- Venepuncture
- Ability / experience of managing change personally and as a facilitator
- Knowledge of budgets
- Experience of data
- Microscopy
- Cervical Cytology
- Cryotherapy
- Assessing Fraser Competence
- Proven knowledge of safety issues through clinical governance and risk management
- Proven leadership and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
- Commitment to teaching and learning for self and others
- Commitment to quality initiatives and research
- Clinical decision making skills and ability to prioritise workload
- Computer literacy skills
Desirable
- Knowledge of HIV and related issues
- Demonstrates the ability to interpret and utilise numerical and financial information
- Proven management, leadership and supervisory skills
- Human Resource management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
10 Hammersmith Broadway
10 Hammersmith Broadway
London
W6 7AL
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
10 Hammersmith Broadway
10 Hammersmith Broadway
London
W6 7AL
United Kingdom
Employer's website
Apply Now
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Chief Cardiac Physiologist - Echocardiography
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-534
Job summary
The Band 7 Chief Cardiac Physiologist will play a leading role in the provision of specialist echocardiography services within the Cardiology Department. The post-holder will be instrumental in the development and day-to-day delivery of both Valve Clinic and the Physiologist-Led Stress echocardiography services.
This highly specialised role involves autonomous practice in advanced echocardiography, including independent acquisition, interpretation, and reporting of complex studies. The post-holder will work collaboratively with the wider multidisciplinary team, contributing to the assessment and management of patients with valvular heart disease and suspected coronary artery disease.
You will be responsible for ensuring service quality, clinical governance, and adherence to BSE standards, as well as supervising junior physiologists and supporting service development initiatives.
Clinical Physiology BSc degree combined with appropriate technical training and Echocardiography accreditation (BSE or EACVI) are mandatory for this position.
We actively encourage continuous professional development with staff attending conferences and courses.
Main duties of the job
To provide, as part of the cardiac physiologist team, cardiac diagnostic services across the trust sites Chelsea and Westminster Hospital and West Middlesex Hospital, specialising in the field of Echocardiography.
As a specialist in Echocardiography, you will perform a range of highly specialist cardiac ultrasound investigations, measurements and analysis, interpret findings and issue final clinically diagnostic reports to a competent and highly professional standard.
Provide assistance in the performance of cardiac investigations relevant to your specialist field.
Assist in the supervision and training of other echocardiographers, cardiac physiologists, doctors and students.
Assist the lead Cardiac Physiologist in the provision, organisation and development of the services of the department, including some administrative and housekeeping tasks.
Maintain accreditations with the relevant professional bodies/societies.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
02 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum inc. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-534
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
- Participate in the provision of echocardiographic services across the trust including departmental sites and at point of care and community locations.
- Cooperate in the provision of an evolving and flexible service (with possible altering shift patterns and occasional weekend working). Appropriate consultation prior to any proposed alterations to working patterns will be given.
- Perform all echocardiographic studies to departmental protocols & relevant society standards/guideline, including transthoracic adult, bubble, contrast (LVO), exercise (treadmill and bike) and pharmacological stress tests utilising a range of techniques.
- Perform accurate and reproducible standard and advanced echocardiographic measurements to departmental and relevant society standards/guidelines
- Perform complex analysis techniques to image acquisitions for 3D volumetric quantification and 2D strain.
- Interpret echocardiographic findings and produce timely signed off diagnostic reports to departmental and relevant society standards.
- Provide technical assistance in the performance of transoesophageal echocardiographic tests and cardiac investigations relevant to your specialist field.
- Monitor vital signs and provide airways management during transoesophageal tests.
- Obtain and maintain competency in IV cannulation
- Perform IV cannulation on patients in preparation for contrast (LVO), bubble and pharmacological stress echocardiography.
- Accurately perform 12 lead electrocardiograms, non-invasive BP, O2 sats and height and weight measurements
- Interpret 12 lead electrocardiograms
- Co-operate with the need for occasional but necessary overtime working to ensure that any procedure in progress can be completed safely, in the usual fashion. Such extra working time being compensated for by time off in lieu or overtime payment).
- Maintain proficiency in echocardiography and other technical skills adopting best practice and current guidelines.
- Hold and maintain BSE/ESCVI or equivalent accreditations in echocardiography.
- Hold and maintain ILS certification.
- Know the location of resuscitation equipment, be familiar with its operation and participate in its daily check. Ensuring that this equipment is available prior to commencement of an investigation.
- Know how to summon the hospital resuscitation team.
- Prioritise and manage individual caseloads based on clinical urgency and service efficiency.
- Assist in the daily management of the echocardiography service, including the clinical prioritisation of inpatients and urgent outpatients, responding to a clinical and report queries and when required scheduling patient appointments.
- Clean ultrasound systems, probes, accessories and associated items in accordance with manufacturers recommendations and departmental and trust policy.
- Identify stock needs and assist in maintaining stock levels.
- Be responsible for the safe use of medical equipment within your role. Reporting to the line manager and EMBE of any faults or concerns
- Assist in the supervision and training of other cardiac physiologists, students and junior doctors, in their area of individual expertise.
- Understand and participate in clinical audit
- Assist in research and development in the department
- Attend and participate in departmental and team meetings.
- Maintain all trust mandatory training
- Adhere to mandatory training standards for frequent moving and handling of patients and equipment.
- Use PPE when indicated as per trust policy
Job description
Job responsibilities
- Participate in the provision of echocardiographic services across the trust including departmental sites and at point of care and community locations.
- Cooperate in the provision of an evolving and flexible service (with possible altering shift patterns and occasional weekend working). Appropriate consultation prior to any proposed alterations to working patterns will be given.
- Perform all echocardiographic studies to departmental protocols & relevant society standards/guideline, including transthoracic adult, bubble, contrast (LVO), exercise (treadmill and bike) and pharmacological stress tests utilising a range of techniques.
- Perform accurate and reproducible standard and advanced echocardiographic measurements to departmental and relevant society standards/guidelines
- Perform complex analysis techniques to image acquisitions for 3D volumetric quantification and 2D strain.
- Interpret echocardiographic findings and produce timely signed off diagnostic reports to departmental and relevant society standards.
- Provide technical assistance in the performance of transoesophageal echocardiographic tests and cardiac investigations relevant to your specialist field.
- Monitor vital signs and provide airways management during transoesophageal tests.
- Obtain and maintain competency in IV cannulation
- Perform IV cannulation on patients in preparation for contrast (LVO), bubble and pharmacological stress echocardiography.
- Accurately perform 12 lead electrocardiograms, non-invasive BP, O2 sats and height and weight measurements
- Interpret 12 lead electrocardiograms
- Co-operate with the need for occasional but necessary overtime working to ensure that any procedure in progress can be completed safely, in the usual fashion. Such extra working time being compensated for by time off in lieu or overtime payment).
- Maintain proficiency in echocardiography and other technical skills adopting best practice and current guidelines.
- Hold and maintain BSE/ESCVI or equivalent accreditations in echocardiography.
- Hold and maintain ILS certification.
- Know the location of resuscitation equipment, be familiar with its operation and participate in its daily check. Ensuring that this equipment is available prior to commencement of an investigation.
- Know how to summon the hospital resuscitation team.
- Prioritise and manage individual caseloads based on clinical urgency and service efficiency.
- Assist in the daily management of the echocardiography service, including the clinical prioritisation of inpatients and urgent outpatients, responding to a clinical and report queries and when required scheduling patient appointments.
- Clean ultrasound systems, probes, accessories and associated items in accordance with manufacturers recommendations and departmental and trust policy.
- Identify stock needs and assist in maintaining stock levels.
- Be responsible for the safe use of medical equipment within your role. Reporting to the line manager and EMBE of any faults or concerns
- Assist in the supervision and training of other cardiac physiologists, students and junior doctors, in their area of individual expertise.
- Understand and participate in clinical audit
- Assist in research and development in the department
- Attend and participate in departmental and team meetings.
- Maintain all trust mandatory training
- Adhere to mandatory training standards for frequent moving and handling of patients and equipment.
- Use PPE when indicated as per trust policy
Person Specification
Education and Qualifications
Essential
- BSc Clinical Physiology (or equivalent)
- BSE/EACVI Accreditation (or equivalent)
- Evidence of continued professional Development
- BLS
Desirable
- ILS
Experience
Essential
- Performing and reporting transthoracic echocardiograms consummate with a Band 7 post
- Performing imaging and reporting stress echocardiograms with limited supervision
Desirable
- Providing technical assistance in the performance of transoesophageal echocardiography
- Performing IV cannulation
- Performing 12 lead ECG's
- Mentorship of trainee staff
Skills and Knowledge
Essential
- Effective verbal and written communication
- Ability to organise and prioritise workloads and demonstrate initiative
- Ability to cope with heavy workload
- IT literate
Person Specification
Education and Qualifications
Essential
- BSc Clinical Physiology (or equivalent)
- BSE/EACVI Accreditation (or equivalent)
- Evidence of continued professional Development
- BLS
Desirable
- ILS
Experience
Essential
- Performing and reporting transthoracic echocardiograms consummate with a Band 7 post
- Performing imaging and reporting stress echocardiograms with limited supervision
Desirable
- Providing technical assistance in the performance of transoesophageal echocardiography
- Performing IV cannulation
- Performing 12 lead ECG's
- Mentorship of trainee staff
Skills and Knowledge
Essential
- Effective verbal and written communication
- Ability to organise and prioritise workloads and demonstrate initiative
- Ability to cope with heavy workload
- IT literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-SC-405-A
Job summary
Patient Care Coordinator, Band 3
Patient Care Coordinators are the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style.
The main focus of the role is working on our Reception areas at both 56 Dean Street and Dean Street Express. We also run our own Call Centre on site, which you will rotate to. Administration responsibility includes clinical coding on our healthcare software.
We have three late evening clinics per week and open on Saturday's
Please see the attached job description and person specification. Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and if shortlisted, at interview.
PLEASE NOTE ADVERT WILL BE CLOSED ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Main duties of the job
To be the first point of contact for patients calling or entering our buildings and maintain professional, mature conduct at all times especially when patients are anxious or distressed and require an empathetic communication style.
Working flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for all administrative areas within Dean Street Services, maintaining a welcoming and pleasant environment for patients.
They will ensure that all patient data is entered into the EPR in a timely and accurate manner.
This will include close liaison with the multidisciplinary team of Medical and Nursing staff.
You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team.
The postholder will ensure that all patient data is entered into the EPR in a timely and accurate manner.
This will include close liaison with the multidisciplinary team of Medical staff.
Key working relation relationships
-
- Multi skilled team of Doctors,
- Nurses
- Health Advisers in both services
- Administration teams with 10HB and Dean Stree
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
289-SC-405-A
Job locations
56 Dean Street
London
W1D 6AQ
United Kingdom
Job description
Job responsibilities
- To receive all patients and other visitors into the department in a professional, polite and friendly manner.
- To work in our Call Centre on a shift/rotational basis answering calls from patients, booking appointments or referring to clinical staff.
- To code patients after attendance for income and public health statistics.
- To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information.
- When on reception, update pt. DNAs and attend patients using the Cerner, and GUM EPR systems.
- To enter all new patients full details accurately onto appropriate systems
- To be responsible for maintaining accurate patients demographic detail and report any duplicate patient registrations to the Service Delivery Manager.
- To manage all calls efficiently and professionally within the identified performance standards.
- To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate
- To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit.
- To accurately process all new HIV patients onto Cerner under a medical number.
- To effectively diffuse difficult situations with patients and refer to the Reception Supervisor or Nurse in Charge.
- To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services.
- To maintain patient confidentiality at all times, keeping patients information private and only allowing access to it by authorised staff.
- Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded.
- To take part in audits of outpatient activity as required.
- To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed
- Undertake other administration and reception duties at the discretion of the Clinic Manager.
- Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multi-disciplinary audit/development groups
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
- To receive all patients and other visitors into the department in a professional, polite and friendly manner.
- To work in our Call Centre on a shift/rotational basis answering calls from patients, booking appointments or referring to clinical staff.
- To code patients after attendance for income and public health statistics.
- To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information.
- When on reception, update pt. DNAs and attend patients using the Cerner, and GUM EPR systems.
- To enter all new patients full details accurately onto appropriate systems
- To be responsible for maintaining accurate patients demographic detail and report any duplicate patient registrations to the Service Delivery Manager.
- To manage all calls efficiently and professionally within the identified performance standards.
- To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate
- To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit.
- To accurately process all new HIV patients onto Cerner under a medical number.
- To effectively diffuse difficult situations with patients and refer to the Reception Supervisor or Nurse in Charge.
- To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services.
- To maintain patient confidentiality at all times, keeping patients information private and only allowing access to it by authorised staff.
- Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded.
- To take part in audits of outpatient activity as required.
- To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed
- Undertake other administration and reception duties at the discretion of the Clinic Manager.
- Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multi-disciplinary audit/development groups
Please see attached job description and person specification to this advert for further details.
Person Specification
Education and Qualifications
Essential
- Excellent standard of spoken and written English
- Recognised qualification in customer care NVQ level 3 or relevant experience
Experience
Essential
- Experience of working with the general public in a customer facing or administrative role
- Accurate computer data entry skills
- Clerical/ reception/ administration experience
- Experience of working as part of a team.
Desirable
- Experience of working in Sexual Health/ HIV
- Previous experience of working within a health care setting and using NHS information/ IT systems
skills and Knowledge
Essential
- Excellent telephone skills
- Excellent keyboard and IT skills including use of Outlook, Word and Excel
- Excellent communication and interpersonal skills
- Understanding of need for confidentiality and information governance in a health care environment particularly in an HIV/GUM setting
- To be able to manage difficult situations Able to prioritize workload
Desirable
- Worked previously in an NHS outpatient area or an equivalent NHS setting such as Primary care
- Experience of working with patients in an NHS setting
- Able to be confident and professional when dealing with patients behaviour
- Familiar with NHS computer appointment and booking systems
Person Specification
Education and Qualifications
Essential
- Excellent standard of spoken and written English
- Recognised qualification in customer care NVQ level 3 or relevant experience
Experience
Essential
- Experience of working with the general public in a customer facing or administrative role
- Accurate computer data entry skills
- Clerical/ reception/ administration experience
- Experience of working as part of a team.
Desirable
- Experience of working in Sexual Health/ HIV
- Previous experience of working within a health care setting and using NHS information/ IT systems
skills and Knowledge
Essential
- Excellent telephone skills
- Excellent keyboard and IT skills including use of Outlook, Word and Excel
- Excellent communication and interpersonal skills
- Understanding of need for confidentiality and information governance in a health care environment particularly in an HIV/GUM setting
- To be able to manage difficult situations Able to prioritize workload
Desirable
- Worked previously in an NHS outpatient area or an equivalent NHS setting such as Primary care
- Experience of working with patients in an NHS setting
- Able to be confident and professional when dealing with patients behaviour
- Familiar with NHS computer appointment and booking systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
56 Dean Street
London
W1D 6AQ
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
56 Dean Street
London
W1D 6AQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-526
Job summary
- Carry out the decontamination, disinfection, inspection, testing, and preparation of flexible endoscopes and associated equipment in accordance with national guidelines, local policies, and manufacturers' instructions.
- Operate and monitor endoscope washer disinfectors and other decontamination equipment, ensuring all cycles are completed correctly and documented accurately.
- Perform leak testing, visual inspection, and functional checks of endoscopes before and after decontamination to identify any faults or damage.
- Maintain accurate records and traceability documentation for all endoscopes and accessories processed within the unit.
- Ensure compliance with Health and Safety regulations, infection prevention and control standards, and Joint Advisory Group (JAG) and HTM 01-06 requirements.
- Safely handle, transport, store, and prepare endoscopes and accessories to prevent damage and contamination.
- Monitor stock levels of consumables, chemicals, detergents, and personal protective equipment (PPE), reporting shortages as required.
- Report equipment faults, maintenance issues, incidents, and non-conformances promptly and in accordance with local procedures.
- Participate in routine environmental cleaning and housekeeping activities within the decontamination unit to maintain a safe and compliant working environment.
This role may close sooner than advertised, if a high volume of applications are received. Please submit your application asap to avoid disappointment.
Main duties of the job
o Decontaminate flexible endoscopes and associated equipment in accordance with HTM 01-06, local policies, and manufacturers' instructions.o Perform manual cleaning, leak testing, inspection, and preparation of endoscopes prior to and following decontamination.o Operate Endoscope Washer Disinfectors (EWDs) and drying/storage cabinets safely and effectively.o Conduct routine checks of drying cabinets and report any faults, alarms, or performance concerns promptly to the appropriate personnel.o Maintain full traceability records for all endoscopes processed within the decontamination unit.o Identify, report, and document damaged or faulty endoscopes and equipment.o Ensure all decontamination processes are completed accurately and within agreed timescales to support clinical activity.o Adhere to infection prevention and control procedures and safe systems of work.o Comply with Health and Safety legislation, COSHH regulations, and the Trust's policies and procedures.o Monitor equipment performance and report faults or maintenance requirements promptly.o Assist with validation testing, audits, quality assurance activities, and service improvement initiatives.o Maintain a clean, safe, and organised working environment within the decontamination unit.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-526
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Support the delivery of a high-quality decontamination service that meets national standards, Trust policies, and regulatory requirements.
Ensure compliance with HTM 01-06, infection prevention and control standards, and local decontamination procedures.
Participate in quality assurance programmes, audits, and accreditation processes to maintain service standards.
Maintain accurate and complete records to ensure full traceability of endoscopes and associated equipment.
Report incidents, near misses, equipment faults, and non-conformities in accordance with Trust policies and procedures.
Assist in the investigation of incidents and implementation of corrective actions to prevent recurrence.
Contribute to continuous quality improvement initiatives and service development projects within the Endoscopy Decontamination Unit.
Support the monitoring and review of key performance indicators (KPIs) and quality metrics.
Participate in competency assessments, training programmes, and mandatory updates to maintain professional standards.
Promote a culture of patient safety, continuous learning, and continuous improvement.
Ensure all work is carried out in accordance with Health and Safety regulations, COSHH requirements, and Trust policies.
Contribute to the development, review, and implementation of standard operating procedures (SOPs) and local working practices.
Job description
Job responsibilities
Support the delivery of a high-quality decontamination service that meets national standards, Trust policies, and regulatory requirements.
Ensure compliance with HTM 01-06, infection prevention and control standards, and local decontamination procedures.
Participate in quality assurance programmes, audits, and accreditation processes to maintain service standards.
Maintain accurate and complete records to ensure full traceability of endoscopes and associated equipment.
Report incidents, near misses, equipment faults, and non-conformities in accordance with Trust policies and procedures.
Assist in the investigation of incidents and implementation of corrective actions to prevent recurrence.
Contribute to continuous quality improvement initiatives and service development projects within the Endoscopy Decontamination Unit.
Support the monitoring and review of key performance indicators (KPIs) and quality metrics.
Participate in competency assessments, training programmes, and mandatory updates to maintain professional standards.
Promote a culture of patient safety, continuous learning, and continuous improvement.
Ensure all work is carried out in accordance with Health and Safety regulations, COSHH requirements, and Trust policies.
Contribute to the development, review, and implementation of standard operating procedures (SOPs) and local working practices.
Person Specification
desirible -
Essential
- Putting patients first
- Demonstrate awareness of importance of working as part of a team
- Ability to adapt to changing needs of service
- Experience in the decontamination of reusable medical devices-surgical instruments and flexible endoscopes; using traceability systems, decontamination equipment and independent monitoring system
Desirable
- Experience of working with the NHS
Person Specification
desirible -
Essential
- Putting patients first
- Demonstrate awareness of importance of working as part of a team
- Ability to adapt to changing needs of service
- Experience in the decontamination of reusable medical devices-surgical instruments and flexible endoscopes; using traceability systems, decontamination equipment and independent monitoring system
Desirable
- Experience of working with the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
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SSD/EDU Technician
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-527
Job summary
To undertake decontamination science duties in providing a specialized decontamination of medical devices service contributing to the clinical care of the patient - to carry out the receipt, disassembly, cleaning, reassembly, packing and sterilization of reusable medical devices and record all tasks in the tracking and tracing database.
To ensure that all products manufactured in the Decontamination Services department within the Trust are fit for purpose and produced in a timely and efficient manner in accordance with the Quality Manager System (QMS) relevant to the area and to work as part of a team and undertake duties as directed by the management team of the Trusts decontamination facilities.
To work in all areas of the decontamination facilities at both hospitals (Chelsea and Westminster Hospital) and weekend as and when required.
Main duties of the job
1. To reprocess reusable medical devices, disassemble, clean, disinfect, check, assemble, sterilize, dispatch and track in a controlled environment.
2. To work in accordance with Departmental Policy, Standard Operating Procedures and Quality Management System.
3. Report any discrepancies to the team leader immediately.
4. Complete the relevant documents for any non-conformances.
5. To contribute to ensuring that quality assurance and production controls systems are maintained in accordance with standard work instructions.
6. To provide a collection and delivery service to the Decontamination Departments' customers
7. To inform the Decontamination Technician Supervisors of any raw material shortages and ensure stock is rotated.
8. To receive raw materials and distribute raw materials to the production area, ensuring that all materials have been booked out in accordance with the quality procedure.
9. Under limited supervision meet the demands of the Department's workload whilst consistently achieving high quality standards which will be measured by in-process checks and non-conformance reports.
10. To undertake initial investigation into non-conformances reports as instructed
11. To use manual dexterity and concentration for the disassembly and reassembly of the reusable medical devices in accordance with Manufacturer's instructions
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
289-CS-527
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
1. To operate decontamination equipment and carry out routine tests in accordance with the Planned Preventative Maintenance Schedules, Quality Standards and Guidance
2. Attend regular departmental team meetings.
3. To attend any training as required.
4. To undertake duties consistent with the responsibility of the grade and needs of the service
5. Required to work weekends, bank holidays and participate in the departments on-call schedule.
Job description
Job responsibilities
1. To operate decontamination equipment and carry out routine tests in accordance with the Planned Preventative Maintenance Schedules, Quality Standards and Guidance
2. Attend regular departmental team meetings.
3. To attend any training as required.
4. To undertake duties consistent with the responsibility of the grade and needs of the service
5. Required to work weekends, bank holidays and participate in the departments on-call schedule.
Person Specification
Desirable
Essential
- Experience of working with the NHS
essential
Essential
- Putting patients first
- Experience in the decontamination of reusable medical devices-surgical instruments and flexible endoscopes; using traceability systems, decontamination equipment and independent monitoring system
Desirable
- Experience of working with the NHS
- Basic IT Knowledge
essential
Essential
- Open and honest
Person Specification
Desirable
Essential
- Experience of working with the NHS
essential
Essential
- Putting patients first
- Experience in the decontamination of reusable medical devices-surgical instruments and flexible endoscopes; using traceability systems, decontamination equipment and independent monitoring system
Desirable
- Experience of working with the NHS
- Basic IT Knowledge
essential
Essential
- Open and honest
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-528
Job summary
Chelsea and Westminster Hospital - Patient Access
We are searching for 1 high performing and enthusiastic individual to fill a Part-time Patient Administrator vacancy at the Chelsea and Westminster Hospital, working in our busy Maternity Assessment Unit.
If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
The post holder will provide a comprehensive patient focused administrative service, on the weekend (Saturday and Sunday) to a multi-disciplinary team based in the Maternity team.
The successful candidate must be able to work autonomously and a a team member and be able to take a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent communication skills, be organised , adaptable and flexible show empathy and concern for others.
Working Saturday and Sunday 9-5pm
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
The post holder will be required to work inoneof the following areas as indicated in the Job Advert providing cross cover where necessary:
- Clinical Offices
- A&E
- Main reception
- Central Outpatient Booking Team
- Clinical Imaging
- Wards
- Endoscopy
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
289-CS-528
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
Fulham
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Book patient appointments on Cerner
- Reschedule appointments on Cerner
- Directly work with the midwives to deal with patient queries
- Answer the buzz to allow patient and visitors in the department ensuring you are being vigilant in who is coming in and out of the department
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Job description
Job responsibilities
Roles and responsibilities
- Book patient appointments on Cerner
- Reschedule appointments on Cerner
- Directly work with the midwives to deal with patient queries
- Answer the buzz to allow patient and visitors in the department ensuring you are being vigilant in who is coming in and out of the department
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Desirable
- A-level English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Desirable
- Experience if working in an administrative capacity within the NHS
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Able to file accurately and pay attention to detail
Desirable
- Knowledge of NHS processes
- Knowledge of Cerner workflows
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Desirable
- A-level English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Desirable
- Experience if working in an administrative capacity within the NHS
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Able to file accurately and pay attention to detail
Desirable
- Knowledge of NHS processes
- Knowledge of Cerner workflows
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
Fulham
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
Fulham
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Physiotherapist (Paediatrics)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-531
Job summary
Band 7
Highly Specialised Paediatric Physiotherapist (Community)
37.5 hours per week
Permanent
This post may close sooner than advertised, if a high volume of applications are received. Please submit your application asap to avoid disappointment.
Main duties of the job
You will carry a manageable caseload of children aged 0-19 years and be responsible for clinics, providing early intervention, over 3s, and services to children with cerebral palsy or other neuro-disabilities. This may include hydrotherapy and early intervention clinics. This will include joint working with the multi-disciplinary team, consultant paediatricians and physiotherapy orthopaedic practitioners. Good established links with equipment providers are in place. You should have paediatric experience with demonstrable knowledge of specific paediatric assessments and interventions, able to prioritise your workload and time, and support others to do the same. Good communication skills are essential, as you will be working independently and alongside other health and social care professionals; supervising band 6s, assistants and students.Chelsea and Westminster therapy department is committed to evidence based practice and the development of clinical skills are supported through a programme of regular in-service training, supervision and appraisal.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-531
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Job Summary To be responsible for and coordinate the day to day delivery of physiotherapy provision within the paediatric community team based at Parkview Health Centre and when required at the Chelsea & Westminster hospital . To work as an autonomous practitioner in providing physiotherapy assessment and treatment to a designated caseload and maintain up to date physiotherapy records To work as an integral member of a multidisciplinary team providing a holistic service to the child and their family/carer To use evidence based principles/current best practice and specialist skills to assess, plan implement and evaluate interventions and to ensure that all junior members of your team do likewise To participate in CPD and other developmental activities and encourage all members of your team to do accordingly To be responsible for the supervision, teaching and day to day line management of allocated junior staff and students on clinical placement To participate in or lead service development projects including research and audit
Main Duties
To undertake highly specialised physiotherapy assessments, using appropriate therapy techniques and therapeutic handling skills to form diagnoses and/or establish impairments/disabilities. To use good communication skills to agree therapy goals with individual patients and families/carers and school staff using previous experience to ensure goals are specific, measurable, achievable, realistic, resourced and appropriately timed. To monitor and evaluate treatment measuring progress to ensure effective intervention and identify when treatment requires modifying. To use in-depth clinical reasoning, comprehensive understanding of complex paediatric conditions, and wide-ranging knowledge of treatment options to plan and implement individual therapy programmes and treatment protocols, using highly developed therapy treatment techniques and therapeutic handling skills that are age appropriate. To support more junior staff in the development of their assessment, treatment and clinical reasoning skills to ensure a high standard of care.
Please see attached job description for full role and responsibilities
Job description
Job responsibilities
Job Summary To be responsible for and coordinate the day to day delivery of physiotherapy provision within the paediatric community team based at Parkview Health Centre and when required at the Chelsea & Westminster hospital . To work as an autonomous practitioner in providing physiotherapy assessment and treatment to a designated caseload and maintain up to date physiotherapy records To work as an integral member of a multidisciplinary team providing a holistic service to the child and their family/carer To use evidence based principles/current best practice and specialist skills to assess, plan implement and evaluate interventions and to ensure that all junior members of your team do likewise To participate in CPD and other developmental activities and encourage all members of your team to do accordingly To be responsible for the supervision, teaching and day to day line management of allocated junior staff and students on clinical placement To participate in or lead service development projects including research and audit
Main Duties
To undertake highly specialised physiotherapy assessments, using appropriate therapy techniques and therapeutic handling skills to form diagnoses and/or establish impairments/disabilities. To use good communication skills to agree therapy goals with individual patients and families/carers and school staff using previous experience to ensure goals are specific, measurable, achievable, realistic, resourced and appropriately timed. To monitor and evaluate treatment measuring progress to ensure effective intervention and identify when treatment requires modifying. To use in-depth clinical reasoning, comprehensive understanding of complex paediatric conditions, and wide-ranging knowledge of treatment options to plan and implement individual therapy programmes and treatment protocols, using highly developed therapy treatment techniques and therapeutic handling skills that are age appropriate. To support more junior staff in the development of their assessment, treatment and clinical reasoning skills to ensure a high standard of care.
Please see attached job description for full role and responsibilities
Person Specification
Physiotherapy qualification
Essential
- BSc or Diploma in Physiotherapy
- HCPC registration
- Evidence of ongoing CPD
Desirable
- Member of CSP and paediatric special interest group
- Evidence of recent post-graduate education and/or qualifications
Experience
Essential
- Demonstrates evidence of Band 6 (or equivalent) working in paediatrics including early intervention, neurodevelopmental, orthopaedic and complex needs giving caseload examples
- Demonstrates experience of orthotic provision including concise examples
- Demonstrates evidence of using paediatric outcome measures including concise examples
- Demonstrates evidence of appraisal and supervision of junior staff including concise examples
Desirable
- Experience working as a Band 7 in Paediatric Physiotherapy
- Demonstrates experience of involvement in service development and/or audit including concise examples
Skills
Essential
- Demonstrates specialist knowledge of paediatric assessment and treatment interventions including concise examples
- Demonstrates advanced clinical reasoning skills including concise examples
- Able to work independently and monitor workload of team
- Demonstrates knowledge of statutory requirements and legislation relating to children and families including specific examples on how this has impacted your previous work
Desirable
- Evidence of participation in research or audit including concise examples
Person Specification
Physiotherapy qualification
Essential
- BSc or Diploma in Physiotherapy
- HCPC registration
- Evidence of ongoing CPD
Desirable
- Member of CSP and paediatric special interest group
- Evidence of recent post-graduate education and/or qualifications
Experience
Essential
- Demonstrates evidence of Band 6 (or equivalent) working in paediatrics including early intervention, neurodevelopmental, orthopaedic and complex needs giving caseload examples
- Demonstrates experience of orthotic provision including concise examples
- Demonstrates evidence of using paediatric outcome measures including concise examples
- Demonstrates evidence of appraisal and supervision of junior staff including concise examples
Desirable
- Experience working as a Band 7 in Paediatric Physiotherapy
- Demonstrates experience of involvement in service development and/or audit including concise examples
Skills
Essential
- Demonstrates specialist knowledge of paediatric assessment and treatment interventions including concise examples
- Demonstrates advanced clinical reasoning skills including concise examples
- Able to work independently and monitor workload of team
- Demonstrates knowledge of statutory requirements and legislation relating to children and families including specific examples on how this has impacted your previous work
Desirable
- Evidence of participation in research or audit including concise examples
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Endoscopy Junior Sister/Charge Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-532
Job summary
- The post holder will be a clearly identifiable senior clinical staff member, and team leader. They will have significant clinical experience, provide sound clinical expertise to their team, and coordinate and deliver high quality care. They will be a role model for expert clinical care, and lead on specific projects / management functions as delegated by the Senior Sister / Lead Nurse. They will role model the identified Trust values at all times.
- In general settings, they will be the assigned deputy for their manager, generally known as a Junior Sister / Charge Nurse, coordinating clinical, managerial and education requirements of the area, and being a role model for team members, whilst delivering and overseeing high standards of care. In midwifery settings they will be called a Midwife.
- In specialist settings, they will have a significant level of specialist clinical knowledge and expertise in the clinical functions of care delivery. They will provide advice and guidance also, and generally be known as a senior staff nurse.
Main duties of the job
Main Duties and Responsibilities
- Clinical Leadership
- Act as a senior clinical leader and visible role model for high standards of patient care
- Provide expert clinical advice, guidance, and support to the team
- Ensure delivery of safe, effective, and patient-centred care
- Care Coordination & Management
- Coordinate the day-to-day clinical activities of the ward/department
- Deputise for the Senior Sister/Charge Nurse or Lead Nurse as required
- Support effective staffing, skill mix, and workload allocation
- Quality & Patient Safety
- Maintain and monitor high standards of care and patient safety
- Lead on quality improvement initiatives, audits, and service development projects
- Ensure compliance with Trust policies, procedures, and regulatory standards
- Staff Support & Development
- Supervise, mentor, and support junior staff and students
- Contribute to staff training, education, and ongoing professional development
- Promote a positive, supportive team environment
- Professional Role Modelling
- Demonstrate and uphold the Trust's values at all times
- Promote compassionate, respectful, and inclusive care
- Act as an ambassador for excellence in clinical practice
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-532
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Clinical
Provide strong clinical leadership in the assessment, planning, implementation and evaluation of high-quality patient care, ensuring all practice aligns with Trust values, objectives and evidence-based standards. Lead on the delivery of complex clinical care within the designated area, acting as an expert practitioner and a point of escalation for clinical decision-making.
Ensure the safe custody, administration and management of medicines in accordance with Trust policies, legal requirements and best practice guidelines. Promote and maintain a safe, clean and therapeutic environment for patients, families and staff, adhering to infection prevention and control standards, health and safety legislation, and organisational policies.
Take responsibility for effective patient flow and bed management, ensuring timely admissions, transfers and discharges while maintaining patient safety and quality of care. Provide sound, evidence-based clinical advice and guidance to both patients and staff, supporting informed decision-making.
Maintain a clear understanding of clinical escalation processes. Contribute actively to the Trusts clinical governance framework, promoting high standards of care through risk management, audit, and adherence to policies and procedures, including safeguarding requirements.
Work collaboratively within a multidisciplinary team to deliver coordinated, patient-centred care. Monitor and evaluate standards of care in line with CQC requirements and Trust objectives, taking action to address any gaps or risks.
Ensure delivery of an excellent patient experience, promoting dignity, respect and compassion at all times. Support the collection, analysis and dissemination of quality indicators and performance data to drive service improvement. Maintain a safe working environment, ensuring equipment is fit for use and staff adhere to safety protocols.
Promote patient safety initiatives, including falls prevention, and take a lead role in identifying, managing and preventing safeguarding concerns. Maintain awareness of current clinical developments and innovations, actively promoting best practice within the team.
Leadership and Management
Manage day-to-day staffing and rota coordination to ensure safe staffing levels and effective skill mix. Regularly undertake the role of shift coordinator to oversee clinical operations and patient care delivery. Ensure staff consistently adhere to Trust protocols, policies and standards of care.
Take operational responsibility for the ward or department in the absence of the manager, including participation in senior nurse or on-call rotas where applicable. Lead and manage the clinical team, fostering a positive, supportive and high-performing culture aligned with Trust values.
Develop effective working relationships across multidisciplinary teams and departments, promoting clear communication and collaboration. Support workforce planning by contributing to staffing allocation and off-duty rota planning to meet service needs.
Participate in the induction and orientation of new staff, ensuring they are supported to integrate effectively into the team. Act as a professional role model, demonstrating leadership, accountability and adherence to standards.
Supervise and support qualified and unqualified staff, learners and students, providing clinical guidance, mentorship and performance feedback. Act as a clinical resource, supporting continuous professional development within the team.
Manage and respond to complaints, incidents and risks, contributing to investigations and implementing learning to improve service delivery. Participate in recruitment and selection processes, and undertake staff appraisals following appropriate training.
Chair team meetings as required and contribute to service development initiatives and projects. Maintain awareness of budgetary considerations, promoting cost-effective use of resources without compromising quality of care. Support and manage change effectively, ensuring successful implementation of new practices and service improvements.
Education and Research
Actively contribute to the education and development of all learners within the clinical area. Support preceptorship programmes and provide supervision, mentorship and guidance to pre-registration and newly qualified staff.
Identify learning needs within the team and develop or facilitate training opportunities aligned with Trust priorities. Encourage the development of teaching skills among staff and contribute to training needs analysis.
Participate in and support research activities, clinical audits and service improvement projects.
Engage in clinical supervision, both as a participant and supervisor, supporting reflective practice and professional growth.
Professional Development
Maintain active professional registration and ensure all mandatory training and appraisal requirements are up to date. Develop and work towards a personal development plan, demonstrating continuous learning and achievement of objectives.
Ensure consistent adherence to Trust policies, procedures and professional standards, acting as a role model for best practice and organisational values at all times.
Communication
Demonstrate excellent communication skills, ensuring all interactionsparticularly those that are complex, sensitive or potentially contentiousare handled in a professional, inclusive and constructive manner. Tailor communication to meet the needs of patients, families and colleagues, taking into account any barriers such as language, culture, level of understanding or health conditions.
Promote open, honest and respectful communication within the team and across multidisciplinary services to support high-quality, patient-centred care and continuous improvement
Job description
Job responsibilities
Clinical
Provide strong clinical leadership in the assessment, planning, implementation and evaluation of high-quality patient care, ensuring all practice aligns with Trust values, objectives and evidence-based standards. Lead on the delivery of complex clinical care within the designated area, acting as an expert practitioner and a point of escalation for clinical decision-making.
Ensure the safe custody, administration and management of medicines in accordance with Trust policies, legal requirements and best practice guidelines. Promote and maintain a safe, clean and therapeutic environment for patients, families and staff, adhering to infection prevention and control standards, health and safety legislation, and organisational policies.
Take responsibility for effective patient flow and bed management, ensuring timely admissions, transfers and discharges while maintaining patient safety and quality of care. Provide sound, evidence-based clinical advice and guidance to both patients and staff, supporting informed decision-making.
Maintain a clear understanding of clinical escalation processes. Contribute actively to the Trusts clinical governance framework, promoting high standards of care through risk management, audit, and adherence to policies and procedures, including safeguarding requirements.
Work collaboratively within a multidisciplinary team to deliver coordinated, patient-centred care. Monitor and evaluate standards of care in line with CQC requirements and Trust objectives, taking action to address any gaps or risks.
Ensure delivery of an excellent patient experience, promoting dignity, respect and compassion at all times. Support the collection, analysis and dissemination of quality indicators and performance data to drive service improvement. Maintain a safe working environment, ensuring equipment is fit for use and staff adhere to safety protocols.
Promote patient safety initiatives, including falls prevention, and take a lead role in identifying, managing and preventing safeguarding concerns. Maintain awareness of current clinical developments and innovations, actively promoting best practice within the team.
Leadership and Management
Manage day-to-day staffing and rota coordination to ensure safe staffing levels and effective skill mix. Regularly undertake the role of shift coordinator to oversee clinical operations and patient care delivery. Ensure staff consistently adhere to Trust protocols, policies and standards of care.
Take operational responsibility for the ward or department in the absence of the manager, including participation in senior nurse or on-call rotas where applicable. Lead and manage the clinical team, fostering a positive, supportive and high-performing culture aligned with Trust values.
Develop effective working relationships across multidisciplinary teams and departments, promoting clear communication and collaboration. Support workforce planning by contributing to staffing allocation and off-duty rota planning to meet service needs.
Participate in the induction and orientation of new staff, ensuring they are supported to integrate effectively into the team. Act as a professional role model, demonstrating leadership, accountability and adherence to standards.
Supervise and support qualified and unqualified staff, learners and students, providing clinical guidance, mentorship and performance feedback. Act as a clinical resource, supporting continuous professional development within the team.
Manage and respond to complaints, incidents and risks, contributing to investigations and implementing learning to improve service delivery. Participate in recruitment and selection processes, and undertake staff appraisals following appropriate training.
Chair team meetings as required and contribute to service development initiatives and projects. Maintain awareness of budgetary considerations, promoting cost-effective use of resources without compromising quality of care. Support and manage change effectively, ensuring successful implementation of new practices and service improvements.
Education and Research
Actively contribute to the education and development of all learners within the clinical area. Support preceptorship programmes and provide supervision, mentorship and guidance to pre-registration and newly qualified staff.
Identify learning needs within the team and develop or facilitate training opportunities aligned with Trust priorities. Encourage the development of teaching skills among staff and contribute to training needs analysis.
Participate in and support research activities, clinical audits and service improvement projects.
Engage in clinical supervision, both as a participant and supervisor, supporting reflective practice and professional growth.
Professional Development
Maintain active professional registration and ensure all mandatory training and appraisal requirements are up to date. Develop and work towards a personal development plan, demonstrating continuous learning and achievement of objectives.
Ensure consistent adherence to Trust policies, procedures and professional standards, acting as a role model for best practice and organisational values at all times.
Communication
Demonstrate excellent communication skills, ensuring all interactionsparticularly those that are complex, sensitive or potentially contentiousare handled in a professional, inclusive and constructive manner. Tailor communication to meet the needs of patients, families and colleagues, taking into account any barriers such as language, culture, level of understanding or health conditions.
Promote open, honest and respectful communication within the team and across multidisciplinary services to support high-quality, patient-centred care and continuous improvement
Person Specification
Essential and desirable
Essential
- Experience - Significant endoscopy experience in Therapeutic procedures, Wide variety of clinical experience. Expert at assisting with variety of endoscopy procedures. Ability to lead a procedure room co-ordinate session. Experience of excellence in leading all /part of a clinical team in practice. Experience of teaching and supporting learners / new staff etc. Relevant post registration experience at Band 6 level
- Skills and Knowledge - Proven clinical knowledge linked to area of specialty, and excellence in care delivery Proven knowledge of safety issues through clinical governance and risk management Proven leadership and deputising skills in clinical area Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness. Knowledge of current challenging and issues in nursing Commitment to teaching and learning for self and others Commitment to quality initiatives and research Clinical decision making skills and ability to prioritise workload Computer literacy skills
- Education and Qualifications- Registered Nurse (Adult) Diploma in Higher Education Post registration qualification relevant to area of specialty or equivalent experience Teaching / Mentorship qualification
- Personal Qualities - Effective role model, demonstrating values of safety, respect, kindness and excellence Enthusiastic and motivated Effective team member Self-starter and able to work on own initiative Able to remain calm under pressure Able to act as a patient's advocate Approachable, respectful, supportive adaptable, and assertive Demonstrable evidence of being able and willing to understand our Trust values PROUD
- Physical Requirements - Ability to work full shift and weekends Work in an environment with X-rays - able to wear lead aprons
Desirable
- Experience- Senior Band 5 level Significant experience in interventional endoscopy procedures Experience of clinical supervision Proven management experience
- Skills and Knowledge - Ability / experience of managing change personally and as a facilitator Knowledge of budgets Experience of data collection for quality monitoring / audit Experience of risk management / assessment
Person Specification
Essential and desirable
Essential
- Experience - Significant endoscopy experience in Therapeutic procedures, Wide variety of clinical experience. Expert at assisting with variety of endoscopy procedures. Ability to lead a procedure room co-ordinate session. Experience of excellence in leading all /part of a clinical team in practice. Experience of teaching and supporting learners / new staff etc. Relevant post registration experience at Band 6 level
- Skills and Knowledge - Proven clinical knowledge linked to area of specialty, and excellence in care delivery Proven knowledge of safety issues through clinical governance and risk management Proven leadership and deputising skills in clinical area Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness. Knowledge of current challenging and issues in nursing Commitment to teaching and learning for self and others Commitment to quality initiatives and research Clinical decision making skills and ability to prioritise workload Computer literacy skills
- Education and Qualifications- Registered Nurse (Adult) Diploma in Higher Education Post registration qualification relevant to area of specialty or equivalent experience Teaching / Mentorship qualification
- Personal Qualities - Effective role model, demonstrating values of safety, respect, kindness and excellence Enthusiastic and motivated Effective team member Self-starter and able to work on own initiative Able to remain calm under pressure Able to act as a patient's advocate Approachable, respectful, supportive adaptable, and assertive Demonstrable evidence of being able and willing to understand our Trust values PROUD
- Physical Requirements - Ability to work full shift and weekends Work in an environment with X-rays - able to wear lead aprons
Desirable
- Experience- Senior Band 5 level Significant experience in interventional endoscopy procedures Experience of clinical supervision Proven management experience
- Skills and Knowledge - Ability / experience of managing change personally and as a facilitator Knowledge of budgets Experience of data collection for quality monitoring / audit Experience of risk management / assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Matron in ICU
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-PC-287
Job summary
Matron, in ICU, Band 8a
Part-Time: 15 hours pw
Site: West Middlesex University Hospital
An exciting opportunity for a job share (15 hours per week) for the matron role in ICU, the post holder will lead and be responsible for the delivery of high quality care and the patient experience in their area through proactive clinical and professional leadership to nursing staff at all levels within their clinical area of responsibility. The post holder will ensure the delivery of high quality, evidence based, compassionate nursing care, and that the workforce is managed efficiently and effectively.
Main duties of the job
The post holder will lead and be responsible for the delivery of high quality care and the patient experience in their areas through proactive clinical and professional leadership to nursing/ midwifery staff at all levels within their clinical area of responsibility. The post holder will need to ensure the delivery of high quality, evidence based, compassionate nursing or midwifery care, and that the workforce is managed efficiently and effectively.
The post holder will ensure ward sisters have adequate support to enable them to focus on their core responsibilities.
The post holder will contribute to the ongoing implementation of the Trust's nursing, midwifery and corporate objectives, developing the service and nursing/ midwifery roles to meet the evolving needs of patients and families.
The individual will undertake the key functions of the Matron Role ensuring the patient experience in wards/ departments is of the highest possible standard at all times with particular emphasis on the provision of dignified and compassionate care which is delivered in a safe and clean environment.
The post holder will work with the Divisional Nurse and the Senior Management Team in developing and implementing a divisional strategy to achieve the Trust's objectives and ensure that effective governance arrangements are implemented and maintained.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year plus HCAS pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
289-PC-287
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6TJ
United Kingdom
Job description
Job responsibilities
To provide professional leadership and line management to senior Nursing/ Midwifery staff including ward and departmental Sisters & Charge Nurses/ Midwives, Clinical Nurse/ Midwifery Specialists and Advanced Practitioners.
To ensure that all direct reports have an annual appraisal with periodic reviews, and have a current personal development plan (PDP).
To develop and lead a recruitment and retention strategy for Nursing/ Midwifery and Support Workers in collaboration with the Divisional Human Resource Team, Divisional Nurse/ Head of Midwifery and ward/ departmental leads.
To participate in the recruitment of staff to meet the needs of the service, in liaison with ward and department leads, and the Divisional Human Resources team as appropriate.
To ensure that staff records are maintained by the Ward/ Department Manager and that the registration status of Nurses/ Midwives is verified, taking appropriate action when staff fail to maintain this.
To manage any issues of performance, capability and conduct relating to direct reports in accordance with Trust policies and procedures, in liaison with the Divisional Human Resources tea
To support and advise direct reports in the management of conflict, performance, capability and conduct issues within their teams and services in liaison with the Divisional Human Resources team and to undertake HR investigations and disciplinary hearings as and when required
To act as a role model in promoting equality of opportunity amongst staff in line with the Trusts Equality and Diversity policy as well as conducting equality impact assessments on policy and/or service changes.
To enable consultation, engagement and ownership amongst Ward and Departmental Leads, ensuring that they are informed of organisational and divisional changes and that their views and concerns are represented.
To ensure that local policies, protocols and guidelines are developed and reviewed to reflect best practice, and that staff are informed of changes and work within these
To participate in the business planning process for the Division/Directorate in liaison with the Divisional Management Team, participate in forming business cases and lead in related practice / service developments across the Trust
To lead the review and re-design of patent pathways and services to ensure that these meet the changing needs of patients whilst optimising resources.
To establish the views of patients and families, promote patient and public involvement in the evaluation and improvement of services and be responsible for the review of patient satisfaction surveys to influence service development.
To enable multi professional and multi agency collaborative working to support service and practice development which is centred on the needs of patients.
To oversee Ward and Departmental Leads in the effective management of pay and non pay budgets for the Division/ Directorate ensuring the efficient and effective use of staffing resources and supplies to achieve a balanced budget.
Review and monitor roster arrangements to ensure most effective and efficient use of the staffing resource. Ensuring that rosters are approved in line with the Trusts roster policy.
To participate in the Trustwide Establishment Review process taking lead responsibility for ensuring the ward areas are compliant with the process and ensuring timely provision of information in line with the review expectations and National Quality Board Requirements
To investigate complaints and prepare responses to any issues or concerns raised by patients and families in liaison with the M-PALS and Complaints Team as requested by the Divisional Nurse/ Head of Midwifery.
To ensure potential risks for staff, patients and visitors are identified and that incident reporting procedures are adhered to. To conduct investigations into adverse Incidents and ensure appropriate action is taken.
In agreement with the Lead Nurse/Divisional Nurse/Head of Midwifery, represent the division at appropriate Trustwide meetings and take the lead on specific streams of work as required.
To participate in Divisional, Trust and external meetings and represent the Divisional Nurse/ Head of Midwifery when required.
To participate in providing a 7 day clinical service with other Matrons and act in the absence of the Divisional Nurse/ Head of Midwifery and provide cross cover for other Divisional Senior Nurses as required.
Clinical
To work in clinical practice for a minimum of 20 percent of the time, providing clinical expertise and leadership to the team.
To undertake daily ward rounds and obtain real time patient feedback; liaise with the person in charge of the unit to assess the environment with regards to cleanliness and clinical standards.
To ensure the provision of safe, high quality care and treatment for all patients which is delivered within agreed standards, protocols and guidelines.
To monitor performance across wards and departments against agreed nursing/ Midwifery and clinical indicators and to plan improvement and development in liaison with Ward and Department leads.
To ensure that there is a robust approach to clinical incident reporting, investigation and action planning.
To ensure that policies and procedures relating to infection prevention and control are followed and that practice is audited in line with the Trust approach.
To ensure that policies and procedures relating to Medicines Management are followed and that practice is audited in line with the Trust approach.
To ensure that standards of environmental cleaning are maintained in liaison with the Trust Estates and Facilities Service, and that corrective action is taken if this falls below defined standards
To ensure that the standard of clinical documentation is maintained and that this is audited in line with Trust guidelines.
To participate in the ongoing development of clinical data systems
To identify opportunities for the team to develop their roles and scope of practice to meet the evolving needs of patients and the service.
To ensure clinical representation in appropriate Trust forums and working groups, and the dissemination of information across the service.
To provide mentorship, coaching, supervision and shadowing opportunities to individuals in order to support their development
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DUTIES OF THE POST
Job description
Job responsibilities
To provide professional leadership and line management to senior Nursing/ Midwifery staff including ward and departmental Sisters & Charge Nurses/ Midwives, Clinical Nurse/ Midwifery Specialists and Advanced Practitioners.
To ensure that all direct reports have an annual appraisal with periodic reviews, and have a current personal development plan (PDP).
To develop and lead a recruitment and retention strategy for Nursing/ Midwifery and Support Workers in collaboration with the Divisional Human Resource Team, Divisional Nurse/ Head of Midwifery and ward/ departmental leads.
To participate in the recruitment of staff to meet the needs of the service, in liaison with ward and department leads, and the Divisional Human Resources team as appropriate.
To ensure that staff records are maintained by the Ward/ Department Manager and that the registration status of Nurses/ Midwives is verified, taking appropriate action when staff fail to maintain this.
To manage any issues of performance, capability and conduct relating to direct reports in accordance with Trust policies and procedures, in liaison with the Divisional Human Resources tea
To support and advise direct reports in the management of conflict, performance, capability and conduct issues within their teams and services in liaison with the Divisional Human Resources team and to undertake HR investigations and disciplinary hearings as and when required
To act as a role model in promoting equality of opportunity amongst staff in line with the Trusts Equality and Diversity policy as well as conducting equality impact assessments on policy and/or service changes.
To enable consultation, engagement and ownership amongst Ward and Departmental Leads, ensuring that they are informed of organisational and divisional changes and that their views and concerns are represented.
To ensure that local policies, protocols and guidelines are developed and reviewed to reflect best practice, and that staff are informed of changes and work within these
To participate in the business planning process for the Division/Directorate in liaison with the Divisional Management Team, participate in forming business cases and lead in related practice / service developments across the Trust
To lead the review and re-design of patent pathways and services to ensure that these meet the changing needs of patients whilst optimising resources.
To establish the views of patients and families, promote patient and public involvement in the evaluation and improvement of services and be responsible for the review of patient satisfaction surveys to influence service development.
To enable multi professional and multi agency collaborative working to support service and practice development which is centred on the needs of patients.
To oversee Ward and Departmental Leads in the effective management of pay and non pay budgets for the Division/ Directorate ensuring the efficient and effective use of staffing resources and supplies to achieve a balanced budget.
Review and monitor roster arrangements to ensure most effective and efficient use of the staffing resource. Ensuring that rosters are approved in line with the Trusts roster policy.
To participate in the Trustwide Establishment Review process taking lead responsibility for ensuring the ward areas are compliant with the process and ensuring timely provision of information in line with the review expectations and National Quality Board Requirements
To investigate complaints and prepare responses to any issues or concerns raised by patients and families in liaison with the M-PALS and Complaints Team as requested by the Divisional Nurse/ Head of Midwifery.
To ensure potential risks for staff, patients and visitors are identified and that incident reporting procedures are adhered to. To conduct investigations into adverse Incidents and ensure appropriate action is taken.
In agreement with the Lead Nurse/Divisional Nurse/Head of Midwifery, represent the division at appropriate Trustwide meetings and take the lead on specific streams of work as required.
To participate in Divisional, Trust and external meetings and represent the Divisional Nurse/ Head of Midwifery when required.
To participate in providing a 7 day clinical service with other Matrons and act in the absence of the Divisional Nurse/ Head of Midwifery and provide cross cover for other Divisional Senior Nurses as required.
Clinical
To work in clinical practice for a minimum of 20 percent of the time, providing clinical expertise and leadership to the team.
To undertake daily ward rounds and obtain real time patient feedback; liaise with the person in charge of the unit to assess the environment with regards to cleanliness and clinical standards.
To ensure the provision of safe, high quality care and treatment for all patients which is delivered within agreed standards, protocols and guidelines.
To monitor performance across wards and departments against agreed nursing/ Midwifery and clinical indicators and to plan improvement and development in liaison with Ward and Department leads.
To ensure that there is a robust approach to clinical incident reporting, investigation and action planning.
To ensure that policies and procedures relating to infection prevention and control are followed and that practice is audited in line with the Trust approach.
To ensure that policies and procedures relating to Medicines Management are followed and that practice is audited in line with the Trust approach.
To ensure that standards of environmental cleaning are maintained in liaison with the Trust Estates and Facilities Service, and that corrective action is taken if this falls below defined standards
To ensure that the standard of clinical documentation is maintained and that this is audited in line with Trust guidelines.
To participate in the ongoing development of clinical data systems
To identify opportunities for the team to develop their roles and scope of practice to meet the evolving needs of patients and the service.
To ensure clinical representation in appropriate Trust forums and working groups, and the dissemination of information across the service.
To provide mentorship, coaching, supervision and shadowing opportunities to individuals in order to support their development
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DUTIES OF THE POST
Person Specification
Education and qualifications
Essential
- Degree level or equivalent experience
- Master degree or equivalent experience
- Registered Nurse
Desirable
- Management qualification
- Leadership qualification
Experience
Essential
- Post registration clinical experience within the specialty
- Operational management experience in an acute hospital setting
- Experience of developing policies and protocols
- Experience in staff recruitment, appraisal and personal development planning
- Experience in managing performance, capability, sickness, grievance, and disciplinary processes
- Experience of participating in clinical audit
- Experience in investigating and responding to incidents and complaints
- Budgetary management experience
Desirable
- Experience of leading service development projects
- Experience in skill-mix review and workforce planning
- Experience in business planning
- Understanding of quality assurance and experience in leading change, innovation and practice development
- Experience of disseminating work through presentation and publication
- Experience in conducting research / implementing findings
Skills and knowledge
Essential
- Knowledge of current initiatives and developments related to the specialty
- Knowledge of key performance measures relating to the specialty
- Excellent communication and interpersonal skills
- Report writing and presentation skills
- Competent in use of Outlook, Word, Excel and relevant PAS / clinical applications
- Ability to organise, plan and prioritise workload to meet deadlines
- Ability to work collaboratively in a multidisciplinary team
- Understands the implications of equality and diversity in practice
Desirable
- Skills in data analysis
- Skills in service redesign (e.g. QI methodology)
Person Specification
Education and qualifications
Essential
- Degree level or equivalent experience
- Master degree or equivalent experience
- Registered Nurse
Desirable
- Management qualification
- Leadership qualification
Experience
Essential
- Post registration clinical experience within the specialty
- Operational management experience in an acute hospital setting
- Experience of developing policies and protocols
- Experience in staff recruitment, appraisal and personal development planning
- Experience in managing performance, capability, sickness, grievance, and disciplinary processes
- Experience of participating in clinical audit
- Experience in investigating and responding to incidents and complaints
- Budgetary management experience
Desirable
- Experience of leading service development projects
- Experience in skill-mix review and workforce planning
- Experience in business planning
- Understanding of quality assurance and experience in leading change, innovation and practice development
- Experience of disseminating work through presentation and publication
- Experience in conducting research / implementing findings
Skills and knowledge
Essential
- Knowledge of current initiatives and developments related to the specialty
- Knowledge of key performance measures relating to the specialty
- Excellent communication and interpersonal skills
- Report writing and presentation skills
- Competent in use of Outlook, Word, Excel and relevant PAS / clinical applications
- Ability to organise, plan and prioritise workload to meet deadlines
- Ability to work collaboratively in a multidisciplinary team
- Understands the implications of equality and diversity in practice
Desirable
- Skills in data analysis
- Skills in service redesign (e.g. QI methodology)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6TJ
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6TJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
High Intensity Use (HIU) Care Coordinator
West London GP Federation View all jobs
Posted 1 month(s) ago
Reference: B0178-26-0009
Job summary
The post holder will be responsible for the supporting the delivery of the High Intensity Use service in the community. The role will require engagement with clinical staff to coordinate care for individuals referred and identified by the service. The aim of the service will be to provide positive health and well-being outcomes, through addressing non-medical/social issues in their life, such as housing, debt or isolation.
The post holder is responsible for facilitating discussions between Primary Care, hospital and community services. The post holder will be required to manage patient caseloads and advise on improvements, which will be used to deliver measurable outcomes for the benefit of patients, staff and the public. The role requires extensive liaison with statutory and non-statutory services, to review and support the flow of referrals into the service. The main focus client groups include individuals experiencing homelessness, mental health and medical, social presentations, who may not be accessing scheduled services and therefore relying heavily on unscheduled services.
Main duties of the job
Work with the High Intensity Use workforce and stakeholders across the healthcare system to implement referral and feedback processes.
Develop comprehensive knowledge of wider support services for people with high support needs, including social isolation, wellbeing, housing, unemployment and welfare benefits.
Develop the directory of prescribed services and maintain systems for accurate HIU service delivery records.
Liaise with health professionals and build relationships with existing services to increase project visibility and ensure information remains current and relevant.
Support robust patient flow from referral through to outcomes for the HIU cohort.
Create tools to enable effective referral and client engagement, and implement a process for feedback to referrers.
Report risks and implement actions as directed by the line manager / NWL HIU Programme.
Work with healthcare IT systems to ensure appropriate referral and ongoing client management processes are established.
Arrange and coordinate administrative support for regular borough-based HIU multidisciplinary team meetings.
Support the HIU communication strategy to ensure stakeholders are informed and aware of the project and their roles.
Advocate for potential barriers and stigma affecting this vulnerable cohort, promoting equality, diversity and safeguarding across the service.
About us
The London Medical Associates West London GP Federation (LMA) supports primary care across West London, delivering services across Kensington and Chelsea and Paddington and Queens Park in Westminster.
Our teams work with our Board, five PCNs, patients and local partners to develop place-based initiatives that integrate services and improve population health.
This role is a key pivot within the High Intensity Use (HIU) programme, working across organisational boundaries to strengthen pathways and improve outcomes for people with high support needs. A significant part of the role involves working with acute trusts, particularly Chelsea and Westminster Hospital NHS Foundation Trust, alongside primary care, community services, local authorities, voluntary and community organisations and other partners.
The post will develop referral and feedback mechanisms, support patient flow and connect people with appropriate health, social and wider support services. It will build stakeholder relationships, increase HIU visibility and ensure pathways remain current and effective.
The role will maintain the HIU service directory and records, create referral and engagement tools, coordinate HIU multidisciplinary meetings and work with healthcare IT systems to support referral and client management.
The post will support communications, report risks and advocate for people experiencing barriers and stigma, promoting equality, diversity and safeguarding across the service.
Details
Date posted
28 August 2026
Pay scheme
Other
Salary
£31,500 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
B0178-26-0009
Job locations
Community Clinic 2,
St Charles Centre for Health & Wellbeing,
Exmoor Street, London,
London
W10 6DZ
United Kingdom
Job description
Job responsibilities
Key partners and communication
Develop excellent working relationships with the all partners, wider service networks including the High Intensity Use service teams, voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT and the NWL HIU Programme
Build and maintain effective relationships with Information, Advice and Guidance Services
Share learnings from the project with community based staff to promote safe practice and sustainability
Maintain good communication with clients and, where appropriate, their families/carers
Present highly complex information about the project, initiatives and service providers to a wide range of stakeholders in a formal setting
To produce marketing materials, attend event and outreach where necessary to promote the service
Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
SERVICE DELIVERY
Work with commissioner colleagues and the wider HIU staff workforce, to support a review of local demand for this cohort (i.e. Primary Care and A&E services)
Act as the central point of contact for all referrals to the community/Primary Care HIU service aspect
Provide information, advice and guidance to referred stakeholders including signposting where appropriate
Support clinical staff to develop and upload personalised plans with clients to IT systems (i.e. Universal Care Plans, personalised care plans)
Develop and maintain a patient database
Engage with NWL GP practices and Primary Care Networks on a regular basis
To monitor developments within Primary Care and for HIU services at a national-level and to ensure that this is fed in, where possible to local activity.
Adhere to all relevant internal policies and procedures and ensure compliance with data Protection, Health and safety and safeguarding policy and best practice
To operate in a highly political and sensitive environment
Constantly strive for providing efficient, high quality care to identify underlying issues relating to demand and barriers for patients
Appropriately handle confidential and sensitive patient information
Determine links to existing projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements building in contingency as necessary
Where required, support the HIU workforce to produce tools and models for client engagement that address wellbeing, asset mapping, signposting, empowerment, and self-help
Monitoring, report and evaluation
Plan, develop and implement methods and processes with the HIU workforce, to support the evaluation of service demand and patient outcomes
Monitor and evaluate the effectiveness of the service against agreed targets
Support the development of quarterly and annual reports for the service, including information that demonstrates the qualitative and quantitative benefits delivered
Document any gaps in service provision for the High Intensity Use cohort
Drafting reports and summarising issues, patient outcomes, and providing progress reports for NWL HIU Programme (i.e. NWL Integrated Care Board)
Job description
Job responsibilities
Key partners and communication
Develop excellent working relationships with the all partners, wider service networks including the High Intensity Use service teams, voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT and the NWL HIU Programme
Build and maintain effective relationships with Information, Advice and Guidance Services
Share learnings from the project with community based staff to promote safe practice and sustainability
Maintain good communication with clients and, where appropriate, their families/carers
Present highly complex information about the project, initiatives and service providers to a wide range of stakeholders in a formal setting
To produce marketing materials, attend event and outreach where necessary to promote the service
Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
SERVICE DELIVERY
Work with commissioner colleagues and the wider HIU staff workforce, to support a review of local demand for this cohort (i.e. Primary Care and A&E services)
Act as the central point of contact for all referrals to the community/Primary Care HIU service aspect
Provide information, advice and guidance to referred stakeholders including signposting where appropriate
Support clinical staff to develop and upload personalised plans with clients to IT systems (i.e. Universal Care Plans, personalised care plans)
Develop and maintain a patient database
Engage with NWL GP practices and Primary Care Networks on a regular basis
To monitor developments within Primary Care and for HIU services at a national-level and to ensure that this is fed in, where possible to local activity.
Adhere to all relevant internal policies and procedures and ensure compliance with data Protection, Health and safety and safeguarding policy and best practice
To operate in a highly political and sensitive environment
Constantly strive for providing efficient, high quality care to identify underlying issues relating to demand and barriers for patients
Appropriately handle confidential and sensitive patient information
Determine links to existing projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements building in contingency as necessary
Where required, support the HIU workforce to produce tools and models for client engagement that address wellbeing, asset mapping, signposting, empowerment, and self-help
Monitoring, report and evaluation
Plan, develop and implement methods and processes with the HIU workforce, to support the evaluation of service demand and patient outcomes
Monitor and evaluate the effectiveness of the service against agreed targets
Support the development of quarterly and annual reports for the service, including information that demonstrates the qualitative and quantitative benefits delivered
Document any gaps in service provision for the High Intensity Use cohort
Drafting reports and summarising issues, patient outcomes, and providing progress reports for NWL HIU Programme (i.e. NWL Integrated Care Board)
Person Specification
SKILLS/ ABILITIES
Essential
- Proven record of excellent written and verbal communication and
- interpersonal skills.
- Good organisational and time management skills.
- Able to prioritise and manage own workload and show initiative to complete tasks independently and with multi-disciplinary teams.
- Excellent motivational and influencing skills.
- Proficient in Microsoft applications and familiar with IT systems.
- Strong analytical and judgement skills. Able to interpret information and present results in a clear and concise manner.
- High level of self-motivation, drive for performance and improvement, and flexibility in approach.
Desirable
- A commitment to improving patient care.
- Experience providing advice/signposting to staff.
- Long-term conditions training
- Welfare Rights basic training
- Vulnerable adults awareness
- Car user (to travel between more than one GP practice) when required
Experience
Essential
- Experience of administrative duties.
- Able to demonstrate a clear understanding of working with confidential information
- and an understanding of service user confidentiality.
- Worked in a multi-disciplinary setting where influence and negotiation is required.
- Knowledge/familiarity with medical terminology.
- Worked in a busy and demanding environment whilst delivering in a timely manner.
Desirable
- Previous experience of working in a clinical healthcare setting.
- Experience of working with patients with mental health and/or addictions.
- Experience in use of databases.
Qualifications
Essential
- English and Maths GCSE.
- Specialist knowledge/interest acquired through training and extended courses related to healthcare.
Desirable
- Can demonstrate knowledge of health inequalities and health disparities. Understanding of health and social care processes and current issues facing the NHS.
- Knowledge of homelessness, substance misuse and mental health.
- An understanding of the local borough population.
- Knowledge on how to access social support in the clients local area and how to access support.
Communication Skills
Essential
- Ability to establish credibility and develop and maintain effective working relationships with both clients and the wider team.
- Excellent inter-personal, communication, negotiation and influencing skills.
Desirable
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
Person Specification
SKILLS/ ABILITIES
Essential
- Proven record of excellent written and verbal communication and
- interpersonal skills.
- Good organisational and time management skills.
- Able to prioritise and manage own workload and show initiative to complete tasks independently and with multi-disciplinary teams.
- Excellent motivational and influencing skills.
- Proficient in Microsoft applications and familiar with IT systems.
- Strong analytical and judgement skills. Able to interpret information and present results in a clear and concise manner.
- High level of self-motivation, drive for performance and improvement, and flexibility in approach.
Desirable
- A commitment to improving patient care.
- Experience providing advice/signposting to staff.
- Long-term conditions training
- Welfare Rights basic training
- Vulnerable adults awareness
- Car user (to travel between more than one GP practice) when required
Experience
Essential
- Experience of administrative duties.
- Able to demonstrate a clear understanding of working with confidential information
- and an understanding of service user confidentiality.
- Worked in a multi-disciplinary setting where influence and negotiation is required.
- Knowledge/familiarity with medical terminology.
- Worked in a busy and demanding environment whilst delivering in a timely manner.
Desirable
- Previous experience of working in a clinical healthcare setting.
- Experience of working with patients with mental health and/or addictions.
- Experience in use of databases.
Qualifications
Essential
- English and Maths GCSE.
- Specialist knowledge/interest acquired through training and extended courses related to healthcare.
Desirable
- Can demonstrate knowledge of health inequalities and health disparities. Understanding of health and social care processes and current issues facing the NHS.
- Knowledge of homelessness, substance misuse and mental health.
- An understanding of the local borough population.
- Knowledge on how to access social support in the clients local area and how to access support.
Communication Skills
Essential
- Ability to establish credibility and develop and maintain effective working relationships with both clients and the wider team.
- Excellent inter-personal, communication, negotiation and influencing skills.
Desirable
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West London GP Federation
Address
Community Clinic 2,
St Charles Centre for Health & Wellbeing,
Exmoor Street, London,
London
W10 6DZ
United Kingdom
Employer's website
https://westlondongpfederation.com/ (Opens in a new tab)
Employer details
Employer name
West London GP Federation
Address
Community Clinic 2,
St Charles Centre for Health & Wellbeing,
Exmoor Street, London,
London
W10 6DZ
United Kingdom
Employer's website
https://westlondongpfederation.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Diabetic Specialist Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-SC-308-C
Job summary
The post holder will be part of the Maternity Diabetes Specialist Service providing Diabetes Care and Management to pregnant women /people and their family.
This is a dynamic post that requires the post holder to work closely with multi-disciplinary team in addressing a range of care to women/people with Diabetes in pregnancy with special interest in Insulin Pump for Type 1 Diabetes and Gestational Diabetes, preventing unnecessary hospital admissions and improving the health and wellbeing of women and their babies.
Main duties of the job
Be competent as appropriate to the requirements of the role of Diabetes Specialist Nurse.
Demonstrate at all times the Trust Values.
Be a Registered First Level Nurse with current NMC Registration and have a detailed professional and clinical knowledge. They will be a specialist practitioner and have a focus in Diabetes care with good knowledge of technological advances in Diabetes.
Be responsible for a defined population of service users in a variety of settings across the Chelsea and Westminster Foundation Trust. (This role is based at West Middlesex Site , not cross site )
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Pro rata per annum incl. HCAS
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
289-SC-308-C
Job locations
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
See attached job description
Be skilled in the assessment of complex/specialist care/support needs and in the development, implementation and evaluation of care/support packages.
Have supervisory, training and leadership responsibilities where appropriate and will have some responsibility for team performance and service developments/improvements.
Demonstrate initiative and be creative in finding solutions to problems.
Work with the team leader undertaking delegated tasks in team management.
Job description
Job responsibilities
See attached job description
Be skilled in the assessment of complex/specialist care/support needs and in the development, implementation and evaluation of care/support packages.
Have supervisory, training and leadership responsibilities where appropriate and will have some responsibility for team performance and service developments/improvements.
Demonstrate initiative and be creative in finding solutions to problems.
Work with the team leader undertaking delegated tasks in team management.
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Nursing diploma/ 1st degree or degree in related subject/Demonstrable experience
- Evidence of Continuing professional development and education
- Post graduate studies in Diabetes care and management
- Willingness to undertake Non-medical prescribing
- Insulin PUMP K
Desirable
- Experience caring for women / people with diabetes or gestational diabetes
- Leadership/management qualification
- Accredited Diabetes module
Experience
Essential
- Experience in mentoring students and in being a sign off mentor
- Experience and participation in research and audit and dissemination of findings
- Participate in risk management and investigations
- Expertise and teaching in all areas of nursing care
- Influence policy setting
- Leadership experience
- Experience in Pump set and management
Desirable
- Demonstrable experience in working with clients with diabetes and gestational diabetes
- Attendance at relevant Diabetes groups or networks
- Demonstrable leadership/managerial knowledge and ability
Skills and knowledge
Essential
- Evidence of specialist diabetes clinical knowledge relevant to the post.
- Manage and resolve conflict.
- Participation in Selection and recruitment of staff
- Ability to support service users, families and carers in dealing with diabetes in pregnancy
- Act as a positive role model for all staff and students
- Support and encourage junior staff in professional growth and confidence
- Awareness of relevant NSF's and NICE guidance relating to Diabetes and gestational diabetes
- To foster harmonious working relationships within the multidisciplinary team
Personal qualities
Essential
- Team player, Reliability and Integrity
- Caring compassionate attitude
- Excellent communication skills
- Commitment to flexible working
- Leadership qualities
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Nursing diploma/ 1st degree or degree in related subject/Demonstrable experience
- Evidence of Continuing professional development and education
- Post graduate studies in Diabetes care and management
- Willingness to undertake Non-medical prescribing
- Insulin PUMP K
Desirable
- Experience caring for women / people with diabetes or gestational diabetes
- Leadership/management qualification
- Accredited Diabetes module
Experience
Essential
- Experience in mentoring students and in being a sign off mentor
- Experience and participation in research and audit and dissemination of findings
- Participate in risk management and investigations
- Expertise and teaching in all areas of nursing care
- Influence policy setting
- Leadership experience
- Experience in Pump set and management
Desirable
- Demonstrable experience in working with clients with diabetes and gestational diabetes
- Attendance at relevant Diabetes groups or networks
- Demonstrable leadership/managerial knowledge and ability
Skills and knowledge
Essential
- Evidence of specialist diabetes clinical knowledge relevant to the post.
- Manage and resolve conflict.
- Participation in Selection and recruitment of staff
- Ability to support service users, families and carers in dealing with diabetes in pregnancy
- Act as a positive role model for all staff and students
- Support and encourage junior staff in professional growth and confidence
- Awareness of relevant NSF's and NICE guidance relating to Diabetes and gestational diabetes
- To foster harmonious working relationships within the multidisciplinary team
Personal qualities
Essential
- Team player, Reliability and Integrity
- Caring compassionate attitude
- Excellent communication skills
- Commitment to flexible working
- Leadership qualities
Trust Values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Midwifery Led Care - Private Maternity Midwife
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-SC-442
Job summary
Join Our Midwife-Led Team!
Are you a dedicated Band 6 Midwife looking to make a real difference in the lives of expectant mothers? We invite you to join our esteemed private maternity unit located in the heart of South West London, where we pride ourselves on providing exceptional private care within an NHS framework. Not only will you gain a wealth of experience in a variety of clinical settings, but will have the opportunity to support the innovation of our complementary services!
About Us:
Our private maternity unit offers a unique opportunity to work within a midwife-led team that prioritises continuity of care, ensuring that our women receive a positive and empowering pregnancy and birth experience with reduced risk of intervention. We are committed to promoting physiological birth practices while fostering a warm and friendly environment. For more information about us, please visit The Kensington Wing - Luxury Private Maternity Care
Ideal Candidate:
You should be a passionate and dedicated midwife with a strong commitment to midwife-led care, excellent communication skills, and a desire to create positive birth experiences for women. Your ability to work collaboratively in a supportive team environment is essential to thriving in this role.
Main duties of the job
As a Band 6 Midwife, within our esteemed midwife-led team, you will play a crucial role in providing high-quality, individualised care to expectant women, birthing people and their families throughout their pregnancy, labour, and postpartum journey.
Our focus on a continuity of care model enables you to foster meaningful relationships with the women you support, ensuring a positive and empowering birth experience with reduced risk of intervention. This position allows for a commitment to physiological birth practices without the demands of on-call duties, providing flexibility in your work schedule.
You will collaborate closely with our outstanding obstetric consultants and wider MDT to ensure the highest standard of safe, gold-standard care for our patients.
Please note: Will require weekend and night shifts
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
25 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-SC-442
Job locations
Chelsea & Westminster NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Professional
Maintain and develop up-to-date evidence based professional knowledge and competence in accordance with NMC legislation and recommendations. Promote and role model positive professional behaviour.
To abide by the NMC Midwives Rules and Standards (2012). As a Registered Midwife, you are personally accountable for development of your practice.
Maintain and develop high standards of research-based midwifery care.
Implement Trust policies and protocols utilising significant discretion to work within a set of defined parameters and ensure that all care is carried out within the agreed standard and policy. Participate in up-dating and revising of policies and guidelines as appropriate.
Liaise and maintain effective working relationships with hospital and community midwifery based staff as well as other professional groups. Liaise effectively with the Professional Midwifery Advocates and demonstrate an understanding of their role.
Have awareness of the pressure and workload on professional colleagues and manage the existing resources as required on a daily basis.
Actively promoting the implementation of service developments and quality initiatives to enhance service provision.
The post holder is aware and identifies concerns relating to child protection (Childrens Act, 1989) liaising with the Named Midwife for Child Protection and the multidisciplinary team.
To show regard and respect for different ethnic, cultural and religious beliefs within the provision of all aspects of midwifery care.
Show an awareness and understanding of vulnerable adults at risk and the processes and support mechanisms available. This midwife will seek advice from the senior midwife in all instances.
Clinical
Act as an autonomous practitioner in all areas of normal midwifery practice as guided by the Midwives Rules and Standards (2012). This role encompasses the care given during the antenatal, intrapartum and postnatal period.
Responsible for assessment, planning, implementation and evaluation of the total care to women/mothers and babies throughout their pregnancy and birth journey
Act as a role model providing preceptorship for newly qualified midwives.
Give advice, care and support to women and birthing people autonomously through regular antenatal clinics.
Maintain competence in, manage and co-ordinate emergency procedures which require knowledge and expertise whilst awaiting medical assistance.
Record and report all adverse clinical risks utilising the appropriate incident reporting system and forms.
Assume responsibility for the safe custody and administration of drugs in accordance with the Trust policies and statutory rules/ guidelines.
Identify areas for research, audit and development. Initiate and participate in research and clinical audit programmes. Encourage and motivate other midwives to participate in audit and research. Encourage and develop new approaches to practice.
Ensure relevant research findings are integrated into the practices and policies. Encourage and take an active role in the evaluation of new approaches to practice.
Work with social workers and the primary health care team, formatting reports or attending Social Services Case Conferences as a delegated responsibility of the senior case holding midwife in conjunction with the vulnerable womens lead midwife.
Education
Participate in the setting, maintaining and reviewing of standards of midwifery practice. Participate in the teaching and orientation of learners and new members of staff.
To provide the effective mentoring/associate mentoring and assessment of student midwives and ensure that appropriate records and reports on student progress are available to the relevant University.
Disseminate professional and clinical knowledge to colleagues. Encourage and develop innovation in practice.
Ensure that appropriate health education is provided for women and their families making full use of available resources. Introducing new developments and practices as necessary.
Participate in Trust mandatory training programmes, including MOMS.
Play an active role in the planning and provision of parent education and information programmes.
Legal
Observe Midwives Rules and Standards (2012) as dictated by the NMC.
Ensure working conditions are safe, in accordance with the Health & Safety at Work Act. Be aware of and abide by local infection control policies and procedures.
Attend annual core and mandatory training.
Maintain contemporaneous and concise records with due regard to maintaining client confidentiality.
Management
Promote effective personal management of time and resources to provide a safe midwifery service. Refer to the senior midwife or midwifery manager for support in the work place.
To be aware of the financial resources in the defined clinical area.
Support the investigation of complaints as required. Take verbal complaints and diffuse complaints wherever possible.
Facilitate the smooth running of the designated clinical area on a daily basis.
Adhere to the Health and Safety legislation, in particular, COSHH regulations and advise other levels of staff.
Maintain stores and make recommendations for the procurement of equipment; ensure proper economic use is made of them.
Regularly attend unit meetings, professional updates and study days.
To work with the Kensington Wing team to incorporate the specific to align with gold standard customer service
Job description
Job responsibilities
Professional
Maintain and develop up-to-date evidence based professional knowledge and competence in accordance with NMC legislation and recommendations. Promote and role model positive professional behaviour.
To abide by the NMC Midwives Rules and Standards (2012). As a Registered Midwife, you are personally accountable for development of your practice.
Maintain and develop high standards of research-based midwifery care.
Implement Trust policies and protocols utilising significant discretion to work within a set of defined parameters and ensure that all care is carried out within the agreed standard and policy. Participate in up-dating and revising of policies and guidelines as appropriate.
Liaise and maintain effective working relationships with hospital and community midwifery based staff as well as other professional groups. Liaise effectively with the Professional Midwifery Advocates and demonstrate an understanding of their role.
Have awareness of the pressure and workload on professional colleagues and manage the existing resources as required on a daily basis.
Actively promoting the implementation of service developments and quality initiatives to enhance service provision.
The post holder is aware and identifies concerns relating to child protection (Childrens Act, 1989) liaising with the Named Midwife for Child Protection and the multidisciplinary team.
To show regard and respect for different ethnic, cultural and religious beliefs within the provision of all aspects of midwifery care.
Show an awareness and understanding of vulnerable adults at risk and the processes and support mechanisms available. This midwife will seek advice from the senior midwife in all instances.
Clinical
Act as an autonomous practitioner in all areas of normal midwifery practice as guided by the Midwives Rules and Standards (2012). This role encompasses the care given during the antenatal, intrapartum and postnatal period.
Responsible for assessment, planning, implementation and evaluation of the total care to women/mothers and babies throughout their pregnancy and birth journey
Act as a role model providing preceptorship for newly qualified midwives.
Give advice, care and support to women and birthing people autonomously through regular antenatal clinics.
Maintain competence in, manage and co-ordinate emergency procedures which require knowledge and expertise whilst awaiting medical assistance.
Record and report all adverse clinical risks utilising the appropriate incident reporting system and forms.
Assume responsibility for the safe custody and administration of drugs in accordance with the Trust policies and statutory rules/ guidelines.
Identify areas for research, audit and development. Initiate and participate in research and clinical audit programmes. Encourage and motivate other midwives to participate in audit and research. Encourage and develop new approaches to practice.
Ensure relevant research findings are integrated into the practices and policies. Encourage and take an active role in the evaluation of new approaches to practice.
Work with social workers and the primary health care team, formatting reports or attending Social Services Case Conferences as a delegated responsibility of the senior case holding midwife in conjunction with the vulnerable womens lead midwife.
Education
Participate in the setting, maintaining and reviewing of standards of midwifery practice. Participate in the teaching and orientation of learners and new members of staff.
To provide the effective mentoring/associate mentoring and assessment of student midwives and ensure that appropriate records and reports on student progress are available to the relevant University.
Disseminate professional and clinical knowledge to colleagues. Encourage and develop innovation in practice.
Ensure that appropriate health education is provided for women and their families making full use of available resources. Introducing new developments and practices as necessary.
Participate in Trust mandatory training programmes, including MOMS.
Play an active role in the planning and provision of parent education and information programmes.
Legal
Observe Midwives Rules and Standards (2012) as dictated by the NMC.
Ensure working conditions are safe, in accordance with the Health & Safety at Work Act. Be aware of and abide by local infection control policies and procedures.
Attend annual core and mandatory training.
Maintain contemporaneous and concise records with due regard to maintaining client confidentiality.
Management
Promote effective personal management of time and resources to provide a safe midwifery service. Refer to the senior midwife or midwifery manager for support in the work place.
To be aware of the financial resources in the defined clinical area.
Support the investigation of complaints as required. Take verbal complaints and diffuse complaints wherever possible.
Facilitate the smooth running of the designated clinical area on a daily basis.
Adhere to the Health and Safety legislation, in particular, COSHH regulations and advise other levels of staff.
Maintain stores and make recommendations for the procurement of equipment; ensure proper economic use is made of them.
Regularly attend unit meetings, professional updates and study days.
To work with the Kensington Wing team to incorporate the specific to align with gold standard customer service
Person Specification
Education and qualifications
Essential
- Practising Band 6 midwife
- Evidence of a commitment to post-registration education and achievement of all the preceptorship programme competencies
Desirable
- Practice supervisor and/or practice assessor qualification
- NIPE trained
Experience
Essential
- Previous comprehensive midwifery experience in all areas of midwifery
- Evidence of previous management of a ward area or community caseload in the absence of the senior midwife
Desirable
- Experience in private care
- Proficient in antenatal education
Skills and knowledge
Essential
- Communicating effectively with women, staff and other agencies
- Facilitate effective team working
- Evidence of knowledge of recent midwifery research and clinical audit
- Demonstrate an ability to apply research to practice and to support changes in practice as a result of clinical audit
- Computer literate
Desirable
- Evidence of suturing skills
- Trained in complementary therapies
- Lactation or tongue-tie practitioner
Person Specification
Education and qualifications
Essential
- Practising Band 6 midwife
- Evidence of a commitment to post-registration education and achievement of all the preceptorship programme competencies
Desirable
- Practice supervisor and/or practice assessor qualification
- NIPE trained
Experience
Essential
- Previous comprehensive midwifery experience in all areas of midwifery
- Evidence of previous management of a ward area or community caseload in the absence of the senior midwife
Desirable
- Experience in private care
- Proficient in antenatal education
Skills and knowledge
Essential
- Communicating effectively with women, staff and other agencies
- Facilitate effective team working
- Evidence of knowledge of recent midwifery research and clinical audit
- Demonstrate an ability to apply research to practice and to support changes in practice as a result of clinical audit
- Computer literate
Desirable
- Evidence of suturing skills
- Trained in complementary therapies
- Lactation or tongue-tie practitioner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Undergraduate Admin Assistant
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CR-168
Job summary
To support undergraduate medical students (Years 1,2,3,5 and 6 of MBBS Course) and provide administrative support to the Undergraduate Teaching Co-ordinator and Director of Clinical Studies (DCS).
The post holder will be responsible for organising, servicing and communicating with students at all levels. They will be in regular contact with senior medical staff at the West Middlesex University Hospital site of Chelsea and Westminster NHS Trust and the Faculty of Medicine at the School of Medicine, Imperial College London. The post holder will also be required to cover for the Undergraduate Teaching Co-ordinator (TCO) with all student enquiries, teaching sessions and the day to day running of the Undergraduate Office.
They will also assist in the implementation of courses, teaching programmes and timetables as required. The post holder will be expected to represent the Trust at any external meetings or events that the TCO is unable to attend.
In person interviews will be held on 17th September 2026
Main duties of the job
Coordinate and administer undergraduate medical education programmes, ensuring the effective delivery of student inductions, placements, teaching, examinations and electives. Maintain accurate student records, databases, timetables and reporting information on MedLearn and other systems. Prepare and distribute induction materials, manage student ID cards and deposits, and support placement allocations.
Provide administrative support for teaching programmes by maintaining timetables, monitoring attendance, booking teaching rooms, communicating with students and educators, processing student absence notifications, and supporting feedback and recognition initiatives.
Support the planning and delivery of undergraduate assessments and examinations, including OSCEs, mock examinations and quality improvement projects, preparing examination materials and coordinating venues and logistics. Coordinate incoming elective placements, processing applications, responding to enquiries, maintaining placement records, organising inductions and managing associated financial administration. Provide administrative support for Physician Associate student placements, including allocations, student communications, ID cards, permits and financial records.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CR-168
Job locations
West Middlesex University Hospital
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Communication and Working Relationships
The postholder will develop and maintain effective working relationships with:
- Medical students and Physician Associate students.
- Consultants, Clinical Supervisors and Educational Supervisors.
- Teaching Fellows and Firm Leads.
- Imperial College London and partner universities.
- Incoming elective students and external placement providers.
- Undergraduate and Postgraduate Medical Education teams.
- Trust managers and administrative colleagues.
- External organisations, award bodies and education partners.
The postholder will:
- Maintain confidentiality and comply with information governance requirements.
- Ensure compliance with Trust policies, procedures and statutory obligations.
- Use initiative to resolve routine issues and support service improvement.
- Maintain accurate records and databases.
- Promote equality, diversity and inclusion in all aspects of work.
- Deliver a professional, responsive and high-quality service to all users of the Education Centre.
- Undertake any other duties commensurate with the grade of the post and in line with service requirements.
This role is pivotal in ensuring the smooth coordination of undergraduate medical education activities and contributing to an excellent educational experience for students, clinical educators and partner organisations.
Job description
Job responsibilities
Communication and Working Relationships
The postholder will develop and maintain effective working relationships with:
- Medical students and Physician Associate students.
- Consultants, Clinical Supervisors and Educational Supervisors.
- Teaching Fellows and Firm Leads.
- Imperial College London and partner universities.
- Incoming elective students and external placement providers.
- Undergraduate and Postgraduate Medical Education teams.
- Trust managers and administrative colleagues.
- External organisations, award bodies and education partners.
The postholder will:
- Maintain confidentiality and comply with information governance requirements.
- Ensure compliance with Trust policies, procedures and statutory obligations.
- Use initiative to resolve routine issues and support service improvement.
- Maintain accurate records and databases.
- Promote equality, diversity and inclusion in all aspects of work.
- Deliver a professional, responsive and high-quality service to all users of the Education Centre.
- Undertake any other duties commensurate with the grade of the post and in line with service requirements.
This role is pivotal in ensuring the smooth coordination of undergraduate medical education activities and contributing to an excellent educational experience for students, clinical educators and partner organisations.
Person Specification
Education and Qualifications
Essential
- General education in GCSEs incl. Maths & English (or equivalent)
- IT skills to ECDL OR EQUIVALENT
Desirable
- 2 'A-Levels' or equivalent
Experience
Essential
- Experience in general administration
- Experience of demonstratable responsibility
Desirable
- Experience of working in the NHS
Skills
Essential
- Excellent planning and organisational ability
- Ability to act independently
- Working to multiple deadlines effectively
- Ability to handle sensitive data
- Willingness to work flexible hours at busy times in line with the curriculum
- Approachable disposition
- Team player; able to support and assist within the wider team
- Self-motivated and enthusiastic
Desirable
- Knowledge of UG education
Person Specification
Education and Qualifications
Essential
- General education in GCSEs incl. Maths & English (or equivalent)
- IT skills to ECDL OR EQUIVALENT
Desirable
- 2 'A-Levels' or equivalent
Experience
Essential
- Experience in general administration
- Experience of demonstratable responsibility
Desirable
- Experience of working in the NHS
Skills
Essential
- Excellent planning and organisational ability
- Ability to act independently
- Working to multiple deadlines effectively
- Ability to handle sensitive data
- Willingness to work flexible hours at busy times in line with the curriculum
- Approachable disposition
- Team player; able to support and assist within the wider team
- Self-motivated and enthusiastic
Desirable
- Knowledge of UG education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health and Safety Officer
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CR-169
Job summary
An exciting opportunity has arisen for a Health and Safety Officer to join Chelsea and Westminster Hospital NHS Foundation Trust.
As a key member of the Risk, Health and Safety Team, you will support the delivery of a safe environment for patients, staff, visitors and contractors across our hospital sites. Working closely with colleagues at all levels, you will help the Trust meet its statutory health and safety responsibilities and maintain high standards of compliance and assurance.
You will provide expert advice on health and safety matters, support the development and review of policies and procedures, undertake audits and inspections, and contribute to programmes of risk assessment, incident investigation and performance monitoring. The role offers the opportunity to influence both operational practice and wider organisational improvement.
The successful candidate will hold a NEBOSH Diploma (or equivalent postgraduate qualification in Occupational Health and Safety) and have experience working in a health and safety role within an NHS or similarly complex organisation. A strong understanding of relevant legislation, excellent communication skills and the ability to build effective working relationships are essential.
The post is based at Chelsea and Westminster Hospital, with regular travel between Trust sites required.
Main duties of the job
As a key member of the Risk, Health and Safety Team, you will support the delivery of a safe environment for patients, staff, visitors and contractors across Chelsea and Westminster Hospital NHS Foundation Trust. Reporting to the Head of Risk and Assurance, you will act as one of the Trust's competent health and safety advisers, providing specialist advice and support across a large and complex healthcare organisation.
You will play a leading role in ensuring compliance with health and safety legislation through risk assessments, audits, inspections, incident investigations, policy development and performance monitoring. The post holder will work closely with clinical and non-clinical teams, supporting managers to identify, assess and manage risk while promoting a positive health and safety culture across the organisation.
The role also includes delivering training, supporting the Trust's respiratory protective equipment and fit testing programme, preparing reports for senior committees, and contributing to organisational assurance and continuous improvement initiatives.
We are looking for a professional, motivated, organised and influential health and safety officer with excellent communication skills, strong technical knowledge and the ability to work effectively with colleagues at all levels.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CR-169
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Join our team and play a key role in creating and maintaining a safe environment for patients, staff, visitors and contractors across one of London's leading NHS Trusts.
As one of the Trust's appointed competent health and safety advisers, you will support compliance with health and safety legislation, promote a positive safety culture and contribute to continuous improvement across all Trust sites.
Key responsibilities include:
- Providing specialist health and safety advice and guidance to managers and staff across the Trust.
- Undertaking audits, inspections and risk assessments to support compliance and assurance.
- Supporting the investigation of incidents, identifying learning and recommending improvements.
- Developing, reviewing and implementing health and safety policies, procedures and guidance.
- Delivering health and safety training and awareness programmes.
- Supporting the Trust's respiratory protective equipment and fit testing programme.
- Monitoring health and safety performance and preparing reports for committees and senior leaders.
- Working with clinical and non-clinical teams to identify, assess and manage risks.
- Promoting a proactive and positive health and safety culture across the organisation.
Please read the full Job Description and Person Specification for detailed information about the role and essential requirements.
Job description
Job responsibilities
Join our team and play a key role in creating and maintaining a safe environment for patients, staff, visitors and contractors across one of London's leading NHS Trusts.
As one of the Trust's appointed competent health and safety advisers, you will support compliance with health and safety legislation, promote a positive safety culture and contribute to continuous improvement across all Trust sites.
Key responsibilities include:
- Providing specialist health and safety advice and guidance to managers and staff across the Trust.
- Undertaking audits, inspections and risk assessments to support compliance and assurance.
- Supporting the investigation of incidents, identifying learning and recommending improvements.
- Developing, reviewing and implementing health and safety policies, procedures and guidance.
- Delivering health and safety training and awareness programmes.
- Supporting the Trust's respiratory protective equipment and fit testing programme.
- Monitoring health and safety performance and preparing reports for committees and senior leaders.
- Working with clinical and non-clinical teams to identify, assess and manage risks.
- Promoting a proactive and positive health and safety culture across the organisation.
Please read the full Job Description and Person Specification for detailed information about the role and essential requirements.
Person Specification
Education and qualifications
Essential
- Knowledge of current health and safety legislation and guidance which is updated through continued professional development.
- A Health and Safety expert either through formal qualification (diploma/degree) and/or extensive experience pertinent to the area
- NEBOSH Diploma (or equivalent Health & Safety qualification / NVQ Level 6) in Occupational Health & Safety.
- Certified member of the Institute of Occupational Safety and Health (IOSH) or equivalent
Desirable
- Fit Testing Training - Fit2Fit or equivalent
- Master's Degree in Occupational Health and Safety
Experience
Essential
- Extensive experience from working in a similar Health and Safety management role.
- Extensive experience in overseeing and conducting accident investigations and implementing and communicating risk mitigation control measures.
- Experience in reporting directly to Board-level groups/ Directors within an NHS Trust on all areas of non-clinical risk compliance.
- Well-developed people management skills
- Evidence of initiating and managing change and implementing projects.
- Knowledge and experience of managing and training in a wide range of Respiratory Protective Equipment such as FFP3 masks (different makes and models) and Powered Air Purifying Respirators
Skills and knowledge
Essential
- Ability to interpret new guidance and legislation and disseminate key facts and information
- To be the expert on health and safety and act as the Trust's nominated Competent Person for Health and Safety.
- Experienced in the use of Risk Management techniques and processes
- Knowledge and experience of the Premises Assurance Model requirements including audit and monitoring levels of compliance
- Computer literate and knowledge of databases
Desirable
- Knowledge of CQC requirements for Risk Management & Health and Safety.
- Knowledge of other public sector environments
Person Specification
Education and qualifications
Essential
- Knowledge of current health and safety legislation and guidance which is updated through continued professional development.
- A Health and Safety expert either through formal qualification (diploma/degree) and/or extensive experience pertinent to the area
- NEBOSH Diploma (or equivalent Health & Safety qualification / NVQ Level 6) in Occupational Health & Safety.
- Certified member of the Institute of Occupational Safety and Health (IOSH) or equivalent
Desirable
- Fit Testing Training - Fit2Fit or equivalent
- Master's Degree in Occupational Health and Safety
Experience
Essential
- Extensive experience from working in a similar Health and Safety management role.
- Extensive experience in overseeing and conducting accident investigations and implementing and communicating risk mitigation control measures.
- Experience in reporting directly to Board-level groups/ Directors within an NHS Trust on all areas of non-clinical risk compliance.
- Well-developed people management skills
- Evidence of initiating and managing change and implementing projects.
- Knowledge and experience of managing and training in a wide range of Respiratory Protective Equipment such as FFP3 masks (different makes and models) and Powered Air Purifying Respirators
Skills and knowledge
Essential
- Ability to interpret new guidance and legislation and disseminate key facts and information
- To be the expert on health and safety and act as the Trust's nominated Competent Person for Health and Safety.
- Experienced in the use of Risk Management techniques and processes
- Knowledge and experience of the Premises Assurance Model requirements including audit and monitoring levels of compliance
- Computer literate and knowledge of databases
Desirable
- Knowledge of CQC requirements for Risk Management & Health and Safety.
- Knowledge of other public sector environments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Research Nurse
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CR-172
Job summary
Band 6 - Clinical Research Nurse
The Research and Development Department is looking for an experienced nurse with venepuncture and cannulation skills to be in charge and coordinate a portfolio of studies of all types and phases to include complex and early phase studies. On a daily basis the post holder will be responsible for all aspects of the research process including: assessing patient suitability for trials, screening and recruiting patients; obtaining informed consent, performing study procedures to include venepuncture and cannulation and managing study data. A key aspect of this role is supporting the patient / participant and their family throughout the above research process.
You will be part of the friendly, dynamic and supportive team, helping to support the delivery of high quality NIHR portfolio and commercial research, from initiation to termination, inaccordance with ICH Good Clinical Practice guidelines.
It is also essential that you can plan and prioritise your workload in order to meet performance targets and deadlines. In order to experience a rewarding career in research we will support you to reach your fullest potential.
Main duties of the job
Lead, coordinate and /or work as a member of the team on studies of all types and phases to include complex and early phase studies.Lead, coordinate and /or work as a member of the team on larger studies e.g. vaccine trials.Recruit and obtain informed consent from participants for non-CTIMP studies (i.e. observational and questionnaire) as delegated by Principal Investigator (PI) and within parameters of the protocol.Support participants considering taking part in interventional and observational research with the decision-making process, ensuring that their information needs are met sensitively and that they have a full understanding of the research study and its requirements.The key elements of our R&D strategy include: to increase the number of UK CRN portfolio and commercial studies, increase patient participation in clinical studies and ensure that studies recruit to time and target. You will work under the management of the Team Leader and Lead Research Nurse, but will need to have excellent organizational skills.It is also essential that you can plan and prioritize your workload in order to meet performance targets and deadlines. In order to experience a rewarding career in research we will support you to reach your full potential and we would encourage you to take advantage of the many opportunities for self-development.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
24 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum plus HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
289-CR-172
Job locations
Clinical Research Facility St Stephens Centre, Chelsea and Westminster Hospital
369 Fulham Rd
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Clinical Trial Management (CTIMPs and Non-CTIMPs)
- Obtain informed consent from participants for non-CTIMP studies (i.e. observational and questionnaire) as instructed by Principal Investigator (PI) and within parameters of the protocol.
- Support participants considering taking part in interventional and observational research with the decision-making process, ensuring that their information needs are met sensitively and that they have a full understanding of the research study and its requirements.
- To ensure all Adverse Events are reported in line with the Trust Adverse Events Reporting policy
- Ensuring all reporting to regulatory bodies and Research Networks (if applicable) is done in a timely manner.
- Facilitate and maintain (written and verbal) communication between the PI, research and clinical teams in ensuring that the study protocol is correctly implemented and research governance standards are met and maintained.
- Ensuring that all equipment used in the trial is appropriately calibrated and that supporting documentation is retained.
- Perform all visits, observations, and clinical procedures such as monitoring vital signs, body measurements, height and weight, ECGs, venipuncture, cannulation, drug administration with the participants in accordance with the procedures and schedule of the study protocol.
- Undertake laboratory work as per study protocols, including processing, packaging, storing and transportation of samples.
- Provide ongoing support to patients and volunteers with regards to their trial participation.
- Ensure that all clinical trial databases and logs are maintained including updating patient recruitment data on EDGE, our Local Performance Management System, on a weekly basis.
- Ensure protocol amendments are incorporated into research practice in a timely manner.
- Work within the scope of research guidelines, ethical principles and protocols, whilst adhering to organisational policies and procedures.
- Adhere to the confidentiality of patient information at all times, in accordance with the Data Protection Act and Caldicott regulation
For more information please see Job Description
Job description
Job responsibilities
Clinical Trial Management (CTIMPs and Non-CTIMPs)
- Obtain informed consent from participants for non-CTIMP studies (i.e. observational and questionnaire) as instructed by Principal Investigator (PI) and within parameters of the protocol.
- Support participants considering taking part in interventional and observational research with the decision-making process, ensuring that their information needs are met sensitively and that they have a full understanding of the research study and its requirements.
- To ensure all Adverse Events are reported in line with the Trust Adverse Events Reporting policy
- Ensuring all reporting to regulatory bodies and Research Networks (if applicable) is done in a timely manner.
- Facilitate and maintain (written and verbal) communication between the PI, research and clinical teams in ensuring that the study protocol is correctly implemented and research governance standards are met and maintained.
- Ensuring that all equipment used in the trial is appropriately calibrated and that supporting documentation is retained.
- Perform all visits, observations, and clinical procedures such as monitoring vital signs, body measurements, height and weight, ECGs, venipuncture, cannulation, drug administration with the participants in accordance with the procedures and schedule of the study protocol.
- Undertake laboratory work as per study protocols, including processing, packaging, storing and transportation of samples.
- Provide ongoing support to patients and volunteers with regards to their trial participation.
- Ensure that all clinical trial databases and logs are maintained including updating patient recruitment data on EDGE, our Local Performance Management System, on a weekly basis.
- Ensure protocol amendments are incorporated into research practice in a timely manner.
- Work within the scope of research guidelines, ethical principles and protocols, whilst adhering to organisational policies and procedures.
- Adhere to the confidentiality of patient information at all times, in accordance with the Data Protection Act and Caldicott regulation
For more information please see Job Description
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Open, welcoming and honest
- Unfailingly kind, treating everyone with respect, compassion and dignity
- Determined to develop our skills and continuously improve the quality of care
Education and Qualifications
Essential
- Fully registered Nurse with NMC pin (Adult or child as appropriate)
- ICH GCP (E6-R2) Certification (currently valid)
- Teaching / mentorship qualification
- First degree (BSc/BA)
Desirable
- Master's degree or working towards
- Qualification in the area of infection disease (ID)
Experience
Essential
- Relevant post reg. experience at Band 5 level
- Experience in clinical research i.e. conducting CTIMP clinical trials
- Experience of teaching and supporting learners / new staff etc.
Desirable
- Experience of team leading in the delivery of portfolio of clinical studies
- Experience of clinical supervision and leadership
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven supervisory and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
Desirable
- Ability / experience of managing change personally and as a facilitator
- Knowledge of budgets
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Enthusiastic and motivated
- Effective team member
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to act as a patient's advocate
- Approachable, respectful, supportive adaptable, and assertive
- Professional and impartial at all times
Person Specification
Trust Values
Essential
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Open, welcoming and honest
- Unfailingly kind, treating everyone with respect, compassion and dignity
- Determined to develop our skills and continuously improve the quality of care
Education and Qualifications
Essential
- Fully registered Nurse with NMC pin (Adult or child as appropriate)
- ICH GCP (E6-R2) Certification (currently valid)
- Teaching / mentorship qualification
- First degree (BSc/BA)
Desirable
- Master's degree or working towards
- Qualification in the area of infection disease (ID)
Experience
Essential
- Relevant post reg. experience at Band 5 level
- Experience in clinical research i.e. conducting CTIMP clinical trials
- Experience of teaching and supporting learners / new staff etc.
Desirable
- Experience of team leading in the delivery of portfolio of clinical studies
- Experience of clinical supervision and leadership
Skills and knowledge
Essential
- Proven clinical knowledge linked to area of specialty, and excellence in care delivery
- Proven knowledge of safety issues through clinical governance and risk management
- Proven supervisory and deputising skills in clinical area
- Excellent communication skills with patients, relatives, staff and external contacts, including in challenging situations, demonstrating respect and kindness.
- Knowledge of current challenging and issues in nursing
Desirable
- Ability / experience of managing change personally and as a facilitator
- Knowledge of budgets
- Experience of data collection for quality monitoring / audit
- Experience of risk management / assessment
Personal qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Enthusiastic and motivated
- Effective team member
- Self-starter and able to work on own initiative
- Able to remain calm under pressure
- Able to act as a patient's advocate
- Approachable, respectful, supportive adaptable, and assertive
- Professional and impartial at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Clinical Research Facility St Stephens Centre, Chelsea and Westminster Hospital
369 Fulham Rd
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Clinical Research Facility St Stephens Centre, Chelsea and Westminster Hospital
369 Fulham Rd
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-517
Job summary
Patient Administrator A&E Department
Monday- Sunday, weekends and bank holidays.Must be able to do all the shifts
06.30 - 17.00
10.30-21.00
17.00-03.00
20.30-07.00
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the West Middlesex Site working in our busy A&E Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our A&E Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrativesupport to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in both of the following areas, providing cross cover where necessary:
Back Reception
Front Reception
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-517
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator - Call Centre
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-518
Job summary
West Middlesex Site
Booking team and Call Centre
Monday- Friday 8am-17.30pm, on a rota basis
We are searching for high performing and enthusiastic individuals to fill a Patient Administrator vacancies on the West Middlesex site working in our busy call centre supporting both sites. If you like talking to people and have had previous experience in customer service or a call centre this could be the role you are looking for.
You must have telephone experience and ideally experience of working with Cerner or other PAS systems. You should have a good team spirit as well as being able to work autonomously.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
289-CS-518
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on PAS as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- To be able to work as part of a team
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Experience in working as part of a team
Skills and knowledge
Essential
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- To be able to work as part of a team
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Administrator (Treatment Centre)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-485
Job summary
Patient Administrator Band 3 Treatment Centre Chelsea and Westminster
Saturday-Sunday 7am-3:30pm
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster site working in our busy Treatment Centre Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our Treatment Centre Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrativesupport to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in both of the following areas, providing cross cover where necessary:
Front Reception
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
289-CS-485
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Job description
Job responsibilities
Roles and responsibilities
Clinical Office:
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documentation is available and notes are prepared
- Use Trusts computer system, to generate clinic lists and help locate missing notes
- Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
- Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
- Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
- Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
- Provide any specific advice to patients upon booking-in, in preparation for their appointment
- Ensure all patients are added to the Trusts PAS system before their appointment
- Type urgent letters and reports as required
- Register new referrals, and ensure all patient information is up to date and complete
- Book outpatient appointments
Please refer to the job description for the full list of roles and responsibilities
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
- Able to file accurately and pay attention to detail
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Person Specification
Education and Qualifications
Essential
- GCSE English and Maths or equivalent
Experience
Essential
- Experience of working in an administrative capacity
- Proven experience of dealing with complex telephone calls
- Demonstrable experience of maintaining a professional attitude in a pressured environment
- Experience in working as part of a team
Skills and knowledge
Essential
- Competent working knowledge of windows based computer systems
- Excellent communication skills both written and verbal
- Ability to prioritise and organise work load
- Ability to use own initiative
- To be able to work as part of a team
- Knowledge of filing systems
- Able to file accurately and pay attention to detail
Personal qualities
Essential
- Excellent interpersonal skills.
- A cheerful and helpful manner when dealing with patients and other staff
- Work well as part of a team
- Able to calm difficult situations.
- Smart and professional appearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Cancer MDT Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-477-A
Job summary
The main purpose of the MDT Co-ordinator role is to support the clinical team and patient pathways at the Cancer MDT Meeting to ensure that the Trust meets the requirements of the national Cancer Waiting Time Standards. This will involve collecting data from a variety of sources and entering the data items into the Trust's cancer database Somerset. The post holder will need excellent organisational and communication skills and a good attention for detail to be successful in the role.
This role is primarily based at West Middlesex Hospital, with cross-site working at Chelsea & Westminster hospital as/when required
Main duties of the job
The post holder will be supporting the cross cover of all tumour sites with dedicated time to support the Gynaecology MDT meetings where required.
They will work with the clinical teams and liaise closely with their band 4 tracker to ensure all patients receive the upmost care. The post holder will ensure that all patients progress through their pathway post MDT, ensuring all treatment plans and next steps are in place or escalated. The aim of an MDTC is to provide the highest quality of care to patients and ensure they are being processed effectively and efficiently through the cancer pathway.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England.
We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Our valuesOur PROUD values demonstrate to staff, patients and the public the standards of care and experience they should expect from our services:
Putting patients first
Responsive to patients and staff
Open and honest
Unfailingly kind
Determined to develop
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year per annum incl. HCAS (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
289-CS-477-A
Job locations
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Job description
Job responsibilities
Arrange, cover and co-ordinate the weekly/fortnightly/monthly MDT meetings for designated specialties to ensure they are run in accordance with the MDT requirements for Cancer Services - this includes meetings outside of the main treatment MDTs, such as, Diagnostic MDTs.
Ensure all areas of the MDT are prepped in line with the requirements of the MDT, specific list needs, imaging and all required documentation as well as arranging where required pre and post MDT meetings
Ensure that all required cancer outcomes and service data set (COSD) and Audit data is captured during the MDT meeting and transferred onto Somerset - this will include Staging Data, Performance scores, CNS present at diagnosis, next steps and other vital data. Ensure prompts are issued at MDT when this does not occur.
The MDT Coordinator must review data uploaded on Somerset to ensure accuracy and completeness and arrange to meet weekly with the MDT lead and/or lead CNS to validate this.
Circulate and collect an attendance register for the MDT meetings and maintain an electronic record of attendance for core members.
Ensure a clinical member of staff is documenting outcomes from the start of the MDT
Ensure accurate minutes of the MDT are circulated to the distribution list post MDT.
Ensure that every patient with a cancer diagnosis is discussed at an MDT meeting.
Ensure delays in patients pathway are escalated to services so they can be resolved, for example: diagnostic tests.
Ensure actions are raised on the Federated Data platform (FDP 360) Tool for next steps required and updates are tracked tracking accordingly.
Ensure actions not responded to on the Federated Data platform (FDP 360) Tool are escalated appropriately to the next level.
Develop and maintain effective working relationships with counterparts in other local Trusts.
Ensure clinician completes a referral proforma and liaise with the appropriate MDT Co-ordinator for patients requiring discussion at a specialist MDT at another hospital (Imperial, The Royal Marsden & Chelsea & Westminster). Ensure that any imaging and pathology slides are sent to the other hospital in time for the MDT meeting.
Monitor the generic inbox and ensure any patient requiring upgrade is added to the Somerset Cancer Registry (SCR) database in line with the process
Correct and update any validations in relation to COSD and other required data monitored audits.
Job description
Job responsibilities
Arrange, cover and co-ordinate the weekly/fortnightly/monthly MDT meetings for designated specialties to ensure they are run in accordance with the MDT requirements for Cancer Services - this includes meetings outside of the main treatment MDTs, such as, Diagnostic MDTs.
Ensure all areas of the MDT are prepped in line with the requirements of the MDT, specific list needs, imaging and all required documentation as well as arranging where required pre and post MDT meetings
Ensure that all required cancer outcomes and service data set (COSD) and Audit data is captured during the MDT meeting and transferred onto Somerset - this will include Staging Data, Performance scores, CNS present at diagnosis, next steps and other vital data. Ensure prompts are issued at MDT when this does not occur.
The MDT Coordinator must review data uploaded on Somerset to ensure accuracy and completeness and arrange to meet weekly with the MDT lead and/or lead CNS to validate this.
Circulate and collect an attendance register for the MDT meetings and maintain an electronic record of attendance for core members.
Ensure a clinical member of staff is documenting outcomes from the start of the MDT
Ensure accurate minutes of the MDT are circulated to the distribution list post MDT.
Ensure that every patient with a cancer diagnosis is discussed at an MDT meeting.
Ensure delays in patients pathway are escalated to services so they can be resolved, for example: diagnostic tests.
Ensure actions are raised on the Federated Data platform (FDP 360) Tool for next steps required and updates are tracked tracking accordingly.
Ensure actions not responded to on the Federated Data platform (FDP 360) Tool are escalated appropriately to the next level.
Develop and maintain effective working relationships with counterparts in other local Trusts.
Ensure clinician completes a referral proforma and liaise with the appropriate MDT Co-ordinator for patients requiring discussion at a specialist MDT at another hospital (Imperial, The Royal Marsden & Chelsea & Westminster). Ensure that any imaging and pathology slides are sent to the other hospital in time for the MDT meeting.
Monitor the generic inbox and ensure any patient requiring upgrade is added to the Somerset Cancer Registry (SCR) database in line with the process
Correct and update any validations in relation to COSD and other required data monitored audits.
Person Specification
Experience
Essential
- NHS Experience
- Awareness of Cancer Wait Times Guidance
- MDT Experience
- Familiarity with NHS clinical and information processes and systems
- Experience of working in a busy environment with multiple teams
- Extensive experience of Microsoft Office applications and database software
Education and Qualifications
Essential
- Degree or equivalent level of experience
Desirable
- Computer or word processing qualification
- Medical Terminology Course
Skills and knowledge
Essential
- High standard of written and verbal communication skills
- Attention to detail
- Ability to work as part of a team and use own initiative
- Excellent organisation skills
- High standard of time management skills
- Sound analytical skills
Person Specification
Experience
Essential
- NHS Experience
- Awareness of Cancer Wait Times Guidance
- MDT Experience
- Familiarity with NHS clinical and information processes and systems
- Experience of working in a busy environment with multiple teams
- Extensive experience of Microsoft Office applications and database software
Education and Qualifications
Essential
- Degree or equivalent level of experience
Desirable
- Computer or word processing qualification
- Medical Terminology Course
Skills and knowledge
Essential
- High standard of written and verbal communication skills
- Attention to detail
- Ability to work as part of a team and use own initiative
- Excellent organisation skills
- High standard of time management skills
- Sound analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road
Isleworth, Middlesex
TW76AF
United Kingdom
Employer's website
Apply Now
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Therapy Assistant (Respiratory)
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-520
Job summary
Therapy Assistant - (Respiratory)
West Middlesex University Hospital
There is an exciting opportunity for an experienced Health or Social Care support worker to join our acute therapy service as a Band 3 Therapy Assistant West Middlesex University Hospital. This is an ideal next step for someone considering a career in Allied Health Professions.
You will be working in the Respiratory/Critical CareTherapies Team which consists of Occupational Therapists, Physiotherapists and Therapy Assistants. We provide therapy to adults who are in hospital as a result of an acute illness, assisting them to regain mobility and independence with day to day tasks.You will require some background and experience in a health care setting or working alongside Occupational Therapists and Physiotherapists, as this post requires you to work in a busy hospital environment with patients, families and other professionals.
We are looking for someone who can work full time hours (37.5 hours a week Monday to Friday, working 8.30am to 4.30pm).
Main duties of the job
The job description provides details on the clinical, administrative and communication requirements and responsibilities of this post. However, the key role will be to support the Occupational Therapists and Physiotherapists to deliver therapeutic care to the patients following admission to hospital.
You will also be responsible for - Delegated administration duties for individuals and the clinical team in which you are working Liaison and communication with therapists and other professionals Dealing sensitively with patients and their families Maintaining treatment areas and equipment Maintaining accurate documentation and written feedback of therapy sessions.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc HCAS
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
289-CS-520
Job locations
West Middlesex University Hospital
Twickenham Road, Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
- To carry out the appropriate procedures and related tasks that have been selected and delegated by the therapist with the appropriate level of competency. It is the joint responsibility of the therapy assistant and the supervisor to ensure the assistant is competent and confident in carrying out the required intervention and duties. These may involve mobilising and transferring patients, assisting with functional tasks, cognitive rehabilitation programmes set out by a therapist, undertaking home visits, assisting with groups, carrying and installing equipment and supervising exercise programmes.
- To provide patients and carers with direction and guidance on a range of rehabilitation activities as directed by the physiotherapist or occupational therapist. This may incorporate encouraging patients and carers to actively become involved in regaining and maintaining their independence.
- To carry out access or joint home visits with patients, supervising and assisting patients with treatment programmes as directed by the therapists.
- Setting up equipment for use by therapists during treatment sessions or for use in the home environment to assist patients independence.
- To participate in the smooth running of work areas by undertaking administrative tasks e.g. making appointments, telephone calls and other clerical activities.
- To keep regular and up to date records written or electronically data and assist the therapists as necessary with departmental statistics.
- Maintain appropriate levels of stock within the therapy team.
- Arranging transport for patients.
Job description
Job responsibilities
- To carry out the appropriate procedures and related tasks that have been selected and delegated by the therapist with the appropriate level of competency. It is the joint responsibility of the therapy assistant and the supervisor to ensure the assistant is competent and confident in carrying out the required intervention and duties. These may involve mobilising and transferring patients, assisting with functional tasks, cognitive rehabilitation programmes set out by a therapist, undertaking home visits, assisting with groups, carrying and installing equipment and supervising exercise programmes.
- To provide patients and carers with direction and guidance on a range of rehabilitation activities as directed by the physiotherapist or occupational therapist. This may incorporate encouraging patients and carers to actively become involved in regaining and maintaining their independence.
- To carry out access or joint home visits with patients, supervising and assisting patients with treatment programmes as directed by the therapists.
- Setting up equipment for use by therapists during treatment sessions or for use in the home environment to assist patients independence.
- To participate in the smooth running of work areas by undertaking administrative tasks e.g. making appointments, telephone calls and other clerical activities.
- To keep regular and up to date records written or electronically data and assist the therapists as necessary with departmental statistics.
- Maintain appropriate levels of stock within the therapy team.
- Arranging transport for patients.
Person Specification
Qualifications / Training
Essential
- GCSE or equivalent English and Maths C or above
- Good reading and writing English comprehension
Desirable
- Evidence of further education at NVQ or above
Previous Experience
Essential
- Experience of working in a healthcare setting/ hospital
- Experience working in a clinical role with people with disabilities/health conditions.
Desirable
- Experience in working with elderly patients or patient with medical conditions.
- Experience working in a Therapy Department with both physiotherapy and occupational therapy teams
- Experience working in social care/ teaching
Skills / Knowledge / Attribute
Essential
- Evidence of verbal and written communication skills in English
- Demonstration of initiative/ proactive/ work without direct supervision
- Demonstration of ability to work in a team
- Demonstrates effective planning/ organisational skills/ prioritise
- Ability to cope with stressful working situations/ emotional or aggressive people
- Strong communication skills over telephone or email and basic computer skills
- Knowledge of physiotherapy and occupational therapy and Broad understanding of elderly medical conditions or principles of rehab
Desirable
- Experience of manual handling with in-patients
- PROUD values
Appititudes, Characteristic
Essential
- Able to work collaboratively with professional staff/ MDT
- Confident and enthusiastic
- Neat and tidy presentation
- Commitment to patient confidentiality and data protection.
Person Specification
Qualifications / Training
Essential
- GCSE or equivalent English and Maths C or above
- Good reading and writing English comprehension
Desirable
- Evidence of further education at NVQ or above
Previous Experience
Essential
- Experience of working in a healthcare setting/ hospital
- Experience working in a clinical role with people with disabilities/health conditions.
Desirable
- Experience in working with elderly patients or patient with medical conditions.
- Experience working in a Therapy Department with both physiotherapy and occupational therapy teams
- Experience working in social care/ teaching
Skills / Knowledge / Attribute
Essential
- Evidence of verbal and written communication skills in English
- Demonstration of initiative/ proactive/ work without direct supervision
- Demonstration of ability to work in a team
- Demonstrates effective planning/ organisational skills/ prioritise
- Ability to cope with stressful working situations/ emotional or aggressive people
- Strong communication skills over telephone or email and basic computer skills
- Knowledge of physiotherapy and occupational therapy and Broad understanding of elderly medical conditions or principles of rehab
Desirable
- Experience of manual handling with in-patients
- PROUD values
Appititudes, Characteristic
Essential
- Able to work collaboratively with professional staff/ MDT
- Confident and enthusiastic
- Neat and tidy presentation
- Commitment to patient confidentiality and data protection.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road, Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex University Hospital
Twickenham Road, Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Highly Specialist Pharmacist - Dermatology
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-SC-438
Job summary
The post-holder will be responsible for leading the development of an advanced clinical pharmacy service to the Dermatology Department, in particular for patients with inflammatory dermatological conditions. They will provide an expert pharmaceutical service for the management of these patients, deliver high quality pharmaceutical care and improve patient safety.
Main duties of the job
The post holder will provide information and advice to the Dermatology team about drugs, doses administration and potential side effects, including initiating and modifying treatment. They will educate patients about changes to their medication and how to take specific medicines. They will be involved in the review of new and existing treatments, actively contributing to the activity of the Homecare pharmacy service by prescribing or clinically checking prescriptions, reviewing SLAs, liaising with the clinical team and Homecare providers, and ensuring compliance with Blueteq forms. The post-holder will be an independent prescriber and prescribe medicines for agreed patients within their own level of experience and competence, and in line with current legislation and local polices.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-SC-438
Job locations
Chelsea and Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
For more detail on this Highly Specialist Pharmacist role, please see the attached detailed job description.
Job description
Job responsibilities
For more detail on this Highly Specialist Pharmacist role, please see the attached detailed job description.
Person Specification
Essential
Essential
- Registered as a practicing pharmacist with the General Pharmaceutical Council
- Diploma in Pharmacy Practice or equivalent training
- Independent Prescriber
Desirable
- ICH GCP Training
- Royal Pharmaceutical Society (RPS) faculty membership
- Postgraduate qualifications in Medical
Experience
Essential
- Relevant and extensive post registration ward pharmacy experience including in medicine and surgery specialist areas
- Experience as a specialist clinical pharmacist in medicine or surgery, able to demonstrate a high level of competency e.g. equivalent to achieving Mastery in the majority of competencies within the Advanced Level Competency Framework
- Variety of clinical practice to include Acute Medicine and Surgery rotations
- Supervision of pharmacy staff in training
- Meets the necessary GPhC requirements in order to undertake role of GPhC Pre-registration Pharmacist Tutor
- Experience of Dermatology Pharmacy
Desirable
- Management e.g. recruitment / appraisal / training / leadership / motivation / sickness absence
- Support in the education and training of hospital staff outside of pharmacy
- Completion of clinical audit(s) (E)Screening clinical trial protocols
- Undertaken management training courses
Person Specification
Essential
Essential
- Registered as a practicing pharmacist with the General Pharmaceutical Council
- Diploma in Pharmacy Practice or equivalent training
- Independent Prescriber
Desirable
- ICH GCP Training
- Royal Pharmaceutical Society (RPS) faculty membership
- Postgraduate qualifications in Medical
Experience
Essential
- Relevant and extensive post registration ward pharmacy experience including in medicine and surgery specialist areas
- Experience as a specialist clinical pharmacist in medicine or surgery, able to demonstrate a high level of competency e.g. equivalent to achieving Mastery in the majority of competencies within the Advanced Level Competency Framework
- Variety of clinical practice to include Acute Medicine and Surgery rotations
- Supervision of pharmacy staff in training
- Meets the necessary GPhC requirements in order to undertake role of GPhC Pre-registration Pharmacist Tutor
- Experience of Dermatology Pharmacy
Desirable
- Management e.g. recruitment / appraisal / training / leadership / motivation / sickness absence
- Support in the education and training of hospital staff outside of pharmacy
- Completion of clinical audit(s) (E)Screening clinical trial protocols
- Undertaken management training courses
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Maternity Support Worker - Private Maternity
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-SC-439
Job summary
We are looking for Maternity support workers to join our team to support our midwifery staff and new parents. Experience is not required but will be an advantage. Training in the role will be given within work time, this role includes working in maternity theatres and all aspects of maternity care within a private maternity setting.
The Kensington Wing at Chelsea and Westminster Hospital prides itself in high quality patient care, and a 5* patient experience.
We have a welcoming atmosphere and are progressive in our clinical care and thinking. We are known for our focus on Midwifery Led Care and work closely with our Consultant colleagues to provide this along-side Consultant Led Care.
Main duties of the job
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.
The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training. The employee will be provided with appropriate training for the clinical setting in which they are working. which will include antenatal inpatient or outpatient care, intrapartum inpatient care, postnatal inpatient care and supporting in maternity theatres.
The post holder is expected to undertake a set of defined competencies; including the 'care certificate'. This certificate ensures the minimum standards for the role are met, and can further be incorporated into a 'skills passport'. Support will be given to employees to further develop their skills.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-SC-439
Job locations
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
Roles and responsibilities None Clinical Responsibilities
Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.
Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.
Work closely with administrative staff in order to provide additional support to this service as required.
Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance.
Provide administrative support to the maternity team.
Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife.
Act reliably; relaying messages to the appropriate person in an effective and timely manner, whilst maintaining womens confidentiality.
Convey an approachable and professional attitude to all mothers and their families.
Communicate effectively with women and their families in all settings, with particular attention to providing updates on any delays or changes to their care.
Ensure that knowledge of local safeguarding policy and procedure is maintained.
Ensure the working order of equipment, reporting any concerns, faults or breakages to the appropriate person, in a timely manner.
Report any incidents or concerns using the local risk management reporting system, and escalate such concerns or incidents appropriately and in a timely manner.
Successfully complete the care certificate competency booklet within the first six months of employment.
Identify own training and development needs and undertake appropriate training/education as required.
Be aware of own professional limitations and develop practice through reflection, mentorship and appraisal.
Attend all statutory and mandatory training as and when required.
Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored and personal development needs discussed.
Be conversant with the local infection control policy, whilst ensuring mandates are adhered to at all times.
Act responsibly in respect of colleagues health, safety and welfare following safety at work practices, whilst working in compliance with local health and safety policy and guidance.
Participate in the audit of standards within the unit if appropriate.
Clinical ResponsibilitiesResponsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.
Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.
Support women during clinical procedures, including attending to any personal hygiene needs as necessary.
Assist /act as a runner in obstetric theatres.
Provide support to labouring women if asked to do so, and under the supervision of the midwife.
Supporting women in their choice of infant feeding, and have awareness of the options available.
Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed.
Support and assist women with artificial feeding in line with local and national policy and guidance.
Recognise and report any abnormal events or emergencies to the multidisciplinary team through the appropriate means, in a timely manner
Perform venepuncture in line with local policy and guidance following completion of the appropriate competency.
Assist with the transportation of blood products if asked to do so, and have an awareness of the storage requirements.
Assist in the maintenance of good bladder care, removal of catheter and disposal of equipment following infection control policy and to document accurately the fluid balance.
Undertake neonatal observations under direct and indirect supervision and escalate any deviations from the normal range appropriately, and in a timely manner, following the completion of competency practical and theoretical training.
Observe the overall wellbeing of the newborn and escalate any concerns to named midwife or multi-professional team in a timely manner.
Provide practical support to new parents when caring for their newborn, whilst promoting safety in both the hospital and home setting.
Act as chaperone when requested to do so by the midwifery or obstetric team.
Escort women and their families between clinical areas as required.
Undertake newborn blood spot screening, following successful completion of the appropriate competency, as directed by the midwife. Ensure the midwife has gained consent for the newborn blood spot screening to be taken, and that consent is also gained from the mother by yourself prior to undertaking the procedure.
To complete the relevant documentation for screening test performed in the maternity records.
To assist or perform serum bilirubin ratio (SBR) test, following successful completion of appropriate competency as directed by the midwife.
Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.
Assist in the nutrition and hydration needs of women.
Assist the midwife in the delivery of the womens care, including the promotion of public health information. Sign posting to women the local and national services available.
Ensure the cleanliness of equipment in all clinical and non-clinical areas, and assist the midwife in appropriately preparing the birthing environment.
Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.
This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.
All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.
Job description
Job responsibilities
Roles and responsibilities None Clinical Responsibilities
Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.
Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.
Work closely with administrative staff in order to provide additional support to this service as required.
Participate in tracking, obtaining and filing clinical records as required, under instruction and in line with local policy and guidance.
Provide administrative support to the maternity team.
Manage own time effectively whilst prioritising care needs for women and their babies under care under the direction of the midwife.
Act reliably; relaying messages to the appropriate person in an effective and timely manner, whilst maintaining womens confidentiality.
Convey an approachable and professional attitude to all mothers and their families.
Communicate effectively with women and their families in all settings, with particular attention to providing updates on any delays or changes to their care.
Ensure that knowledge of local safeguarding policy and procedure is maintained.
Ensure the working order of equipment, reporting any concerns, faults or breakages to the appropriate person, in a timely manner.
Report any incidents or concerns using the local risk management reporting system, and escalate such concerns or incidents appropriately and in a timely manner.
Successfully complete the care certificate competency booklet within the first six months of employment.
Identify own training and development needs and undertake appropriate training/education as required.
Be aware of own professional limitations and develop practice through reflection, mentorship and appraisal.
Attend all statutory and mandatory training as and when required.
Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored and personal development needs discussed.
Be conversant with the local infection control policy, whilst ensuring mandates are adhered to at all times.
Act responsibly in respect of colleagues health, safety and welfare following safety at work practices, whilst working in compliance with local health and safety policy and guidance.
Participate in the audit of standards within the unit if appropriate.
Clinical ResponsibilitiesResponsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.
Undertake routine observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.
Support women during clinical procedures, including attending to any personal hygiene needs as necessary.
Assist /act as a runner in obstetric theatres.
Provide support to labouring women if asked to do so, and under the supervision of the midwife.
Supporting women in their choice of infant feeding, and have awareness of the options available.
Provide evidence based support, assistance and advice to women who are breastfeeding, or are planning to breastfeed.
Support and assist women with artificial feeding in line with local and national policy and guidance.
Recognise and report any abnormal events or emergencies to the multidisciplinary team through the appropriate means, in a timely manner
Perform venepuncture in line with local policy and guidance following completion of the appropriate competency.
Assist with the transportation of blood products if asked to do so, and have an awareness of the storage requirements.
Assist in the maintenance of good bladder care, removal of catheter and disposal of equipment following infection control policy and to document accurately the fluid balance.
Undertake neonatal observations under direct and indirect supervision and escalate any deviations from the normal range appropriately, and in a timely manner, following the completion of competency practical and theoretical training.
Observe the overall wellbeing of the newborn and escalate any concerns to named midwife or multi-professional team in a timely manner.
Provide practical support to new parents when caring for their newborn, whilst promoting safety in both the hospital and home setting.
Act as chaperone when requested to do so by the midwifery or obstetric team.
Escort women and their families between clinical areas as required.
Undertake newborn blood spot screening, following successful completion of the appropriate competency, as directed by the midwife. Ensure the midwife has gained consent for the newborn blood spot screening to be taken, and that consent is also gained from the mother by yourself prior to undertaking the procedure.
To complete the relevant documentation for screening test performed in the maternity records.
To assist or perform serum bilirubin ratio (SBR) test, following successful completion of appropriate competency as directed by the midwife.
Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.
Assist in the nutrition and hydration needs of women.
Assist the midwife in the delivery of the womens care, including the promotion of public health information. Sign posting to women the local and national services available.
Ensure the cleanliness of equipment in all clinical and non-clinical areas, and assist the midwife in appropriately preparing the birthing environment.
Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.
This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.
All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.
Person Specification
Education and qualifications
Essential
- GCSE (A-C) English and Maths or equivalent qualification
- NVQ Level 3 in Health Care or equivalent experience
- Commit to undertake in-house training
Desirable
- Care certificate
- Foundation Degree Maternity Pathway
Experience
Essential
- Previous experience of working with members of the public
Desirable
- Maternity care experience in a hospital/birth centre
- Experience of working in an acute hospital setting
- Experience of providing high quality care
- Experience of using hospital patient record system
Skills and knowledge
Essential
- Approachable
- Good written and verbal communication skills
- Numerate
- Ability to prioritise workload
- Ability to work without direct supervision
- Understanding of the role and own professional boundaries
- Able to identify when to escalate issues/concerns
- Ability to work as part of team and to liaise with colleagues in other disciplines
- Demonstrate attention to detail
- IT / computer skills
- Understanding of Safeguarding issues
- Awareness of Health and safety issues
- Knowledge and understanding of data protection confidentiality
Personal qualiites
Essential
- Adaptable and flexible approach to work
- Positive attitude to training and development
- Ability to work 24 hour shift pattern, including weekends and bank holidays
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Person Specification
Education and qualifications
Essential
- GCSE (A-C) English and Maths or equivalent qualification
- NVQ Level 3 in Health Care or equivalent experience
- Commit to undertake in-house training
Desirable
- Care certificate
- Foundation Degree Maternity Pathway
Experience
Essential
- Previous experience of working with members of the public
Desirable
- Maternity care experience in a hospital/birth centre
- Experience of working in an acute hospital setting
- Experience of providing high quality care
- Experience of using hospital patient record system
Skills and knowledge
Essential
- Approachable
- Good written and verbal communication skills
- Numerate
- Ability to prioritise workload
- Ability to work without direct supervision
- Understanding of the role and own professional boundaries
- Able to identify when to escalate issues/concerns
- Ability to work as part of team and to liaise with colleagues in other disciplines
- Demonstrate attention to detail
- IT / computer skills
- Understanding of Safeguarding issues
- Awareness of Health and safety issues
- Knowledge and understanding of data protection confidentiality
Personal qualiites
Essential
- Adaptable and flexible approach to work
- Positive attitude to training and development
- Ability to work 24 hour shift pattern, including weekends and bank holidays
Trust values
Essential
- Putting patients first
- Responsive to patients and staff
- Open and honest
- Unfailingly kind
- Determined to develop
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea & Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
Apply Now
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Imaging Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 289-CS-516
Job summary
West Middlesex Site - Clinical Imaging Department
We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department.Working in the clinical reception/back office, you should have telephone experience and ideally experience of working with Cerner or other PAS systems. You should have a good team spirit as well as being able to work autonomously.
As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.
If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you
3x Full-time (37.5 hours), 1x Part-time (20 hours)
Working Monday to Friday 9.00am-5.00pm, 12.00pm-8.00pm, and some weekends
Main duties of the job
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
289-CS-516
Job locations
West Middlesex Universtiy Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on Soliton/Cerner as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all imaging referrals are managed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the Imaging areas as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the referrals and bookings are managed within the department targets.
Job description
Job responsibilities
Roles and responsibilities
- Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information
- Update patient details on Soliton/Cerner as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re data capture for service specific outcomes.
- Ensure all imaging referrals are managed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the Imaging areas as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the referrals and bookings are managed within the department targets.
Person Specification
administration experience
Essential
- Demonstrable experience of working in an administrative role in a busy office environment
- 1 year
- Communicating with members of the public and patients
- 1 year
- Demonstrable experience of working within customer-driven service and working to strict targets
- 1 year
- Working in NHS or other similar health care environment
- Willing to learn new systems
- Able to explain procedures and policy to other staff
- Competent working knowledge of windows based computer systems including Microsoft Packages
Desirable
- Familiarity with medical records and clinical correspondence
- Familiarity with Trust's PAS and other electronic patient administration and documentation systems
- Knowledge of Elective Access policy framework
Proven experience of dealing with complex telephone calls
Essential
- Proven experience of dealing with complex telephone calls
Desirable
- Proven experience of dealing with complex telephone calls
Person Specification
administration experience
Essential
- Demonstrable experience of working in an administrative role in a busy office environment
- 1 year
- Communicating with members of the public and patients
- 1 year
- Demonstrable experience of working within customer-driven service and working to strict targets
- 1 year
- Working in NHS or other similar health care environment
- Willing to learn new systems
- Able to explain procedures and policy to other staff
- Competent working knowledge of windows based computer systems including Microsoft Packages
Desirable
- Familiarity with medical records and clinical correspondence
- Familiarity with Trust's PAS and other electronic patient administration and documentation systems
- Knowledge of Elective Access policy framework
Proven experience of dealing with complex telephone calls
Essential
- Proven experience of dealing with complex telephone calls
Desirable
- Proven experience of dealing with complex telephone calls
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Universtiy Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Universtiy Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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