Job description

Job responsibilities

To support the Bolton Urgent Care Teams in providing a comprehensive administrative service to the relevant administration teams.

The post holder will work within the Urgent Care Teams where extra admin support is required and will report to the relevant Administration Manager.

These duties may include (dependant on where the cover is required):

The post holder will undertake general administrative office duties including the typing of medical and other correspondence, actioning any requirements identified within the document. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals in a professional and courteous manner. Typing of clinic letters and reports, prepare agendas, minuting meetings along with any other administrative duties that are required which may include reception cover.

Person Specification

Education / Qualifications

Essential

• 2 years previous office experience or equal demonstrative experience
• GCSE Maths and English or equivalent

Desirable

• IT related qualification
• RSA/NVQ qualification
• ECDL Qualification

Experience

Essential

• Use of all Microsoft Packages
• Working in a confidential environment
• Good communication skills

Desirable

• Use of office equipment
• Knowledge of Medical terminology
• Contact with patients / service users
• A patient administrative background

Knowledge

Essential

• The data protection act / patient confidentiality
• Use of office equipment
• The importance of working as part of a team as well as using own initiative

Desirable

• Use of EPR systems
• Adaptable to new systems / processes

Skills and Abilities

Essential

• Effective time management skills / ability to prioritise and plan conflicting and complex work demands
• Minute taking
• Excellent telephone manner with outstanding communication skills
• Advanced keyboard skills, ability to navigate IT systems, incl Excel, Word etc
• Mature disposition, flexibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Education/Qualifications

Essential

• Registration to professional body: OT, SW England NMC.
• Previous experience working within MDT setting in MH
• Experience of complex mental health

Desirable

• Previous managerial experience
• Previous experience supervisory role
• Previous experience within CMHT
• Previous experience complaints and governance

Experience

Essential

• Extensive experience of working with adults of working age
• Experience of working with people with complex needs and co-morbidities
• Experience of working in a recovery focussed way
• MDT Working
• Experience of conducting assessments identifying health and social care needs.

Desirable

• Working within rehabilitation services
• Experience of supporting people who misuse alcohol or drugs
• Experience of delivering line management and clinical supervision

Knowledge

Essential

• Working knowledge and understanding of CPA
• Knowledge and understanding of recovery model, appropriate therapeutic approaches and engagement strategies
• Knowledge and understanding of Mental Health Act, Mental Capacity Act & Care Act

Skills

Essential

• Be able to manage a caseload and work autonomously within the team
• Ability to act as a care coordinator under the CPA framework
• Ability to assess, plan and evaluate care
• Have evidence of good time management and organisational skills being able to work under pressure.

Desirable

• To be able to plan and deliver recovery based activities within service users own homes and local communities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Bentley House

Weston St

Bolton

BL3 2RX

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work using own initiative to complete projects as assigned. To work closely with the other Estates Services Technician's and wider Estates team in the South to take ownership of the sites and provide a robust and quality in-house specialist estates service. To respond to both reactive and planned works. To diagnose and carry out complex works and reduce the requirementfor external contractors. Interpret detailed engineering drawings and specifications to instruct and advise others. To liaise and provide technical advice to all estates operatives and contractors toensure compliance with safety standards and procedures. To lead and co-ordinate small works on site as assigned

Please see attached JD/PS for a detailed description

Person Specification

Qualifiactions

Essential

• Apprenticeship, city & Guilds/ equivalent
• post qualification experience
• Knowledge of HTM's & regulations

Desirable

• Fire training
• Hospital environment (mental health)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Royal Oldham Hospital

Roachdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• Ability to use Microsoft packages to a high standard.
• Knowledge of word application essential
• GCSE in Maths and English

Desirable

• Ability to liaise with multidisciplinary team and differing levels of personnel.
• Needs to be able to decide importance of tasks and how to tackle them.
• Must be able to work with colleagues, sharing workload, particularly in times of colleague absence.
• Working within a confidential environment

Knowledge

Essential

• Clear understanding of The Data Protection Act.
• Training and developing according to the needs of service and self.
• Adherence to policies etc set out by the trust and service.

Desirable

• Use of EPR systems.
• Adaptable to new systems/ processes.

Skills

Essential

• Effective time management skills
• The ability to prioritise and plan conflicting and complex work demands
• An excellent telephone Manner and excellent communication skills
• Ability to be numerate and provide statistical data accurately.
• A caring and sensitive attitude when communicating with staff and patients

Desirable

• Minute taking
• Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

BL2 6NT

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

1.Receiving patients appropriately, with a smile and with a warm demeanour, efficiently and accurately checking in patients arriving for appointments, making appointments both from in person discussions and via our electronic appointment request tool, issuing prescriptions, taking messages for medical staff or other information as required.

2.Answering telephone calls warmly whilst efficiently and appropriately, making appointments, taking and issuing prescription requests, relaying messages and visit requests to medical staff in the appropriate way.

3.Efficiently and accurately retrieving information, such as printouts and notes for medical staff, from within the surgery.

4.Efficiently and accurately obtain information as required by the doctor from other organisations, such as local hospitals.

5.Efficiently and accurately prepare any necessary forms for medical procedures, such as antenatal, blood testing, x-rays and cytology

6.Ensuring that all consulting rooms are ready for use, tidy and well stocked.

7.Efficiently and accurately secure the premises safely when surgery is closed.

8.To ensure any CQC requirements and/or documentation for which the post holder is responsible for is completed timely and accurately. To also ensure any procedures and processes applicable to the role are followed timely and accurately.

9.To ensure you devote the whole of your time, attention and abilities to your role, our business and its goals

10.Such other duties as may reasonably be delegated from time to time.

Person Specification

Behaviours & Skills

Essential

• Team Work.
• Can-Do Attitude.
• Customer Service.
• Deadlines.
• Work Prioritisation.
• Communication Skills.
• Problem Solving Skills.
• IT Literate.

Employer details

Employer name

Priory Medical Group

Address

Priory Medical Group

Priory Medical Centre

Cornlands Road

YORK

YO24 3WX

United Kingdom

Employer's website

https://www.priorymedical.net/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Education / Qualifications - to be able to complete the duties as laid out on the Job Description

Essential

• oRecognized competency- based level 2 qualification in a relevant subject (e.g., NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.
• oDemonstrable experience in customer service or Switchboard roles

Desirable

• Evidence of continuous professional development

Experience

Essential

• Experience of delivering excellent customer support
• Proficient in the use of Microsoft Office applications including Teams, Excel, Word.

Desirable

• Knowledge of IM&T procedures or knowledge of telephone equipment or computer and software tools e.g. ECDL

Knowledge

Essential

• Dealing with non-routine issues such as problem solving.

Desirable

• Previous working experience within an NHS or public sector environment.

Skills and Abilities

Essential

• An excellent telephone manner and communication skills
• Ability to prioritize workload.

Desirable

• Experience in contributing to service improvement and development plans.

Flexibility

Essential

• Flexible approach to working hours and shift patterns including working unsociable hours, bank holidays and weekends.

Desirable

• An existing understanding of the organization

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

The Curve, Prestwich

Manchester

M25 3BL

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Education / Qualifications - to be able to complete the duties as laid out on the Job Description

Essential

• oRecognized competency- based level 2 qualification in a relevant subject (e.g., NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.
• oDemonstrable experience in customer service or Switchboard roles

Desirable

• Evidence of continuous professional development

Experience

Essential

• Experience of delivering excellent customer support
• Proficient in the use of Microsoft Office applications including Teams, Excel, Word.

Desirable

• Knowledge of IM&T procedures or knowledge of telephone equipment or computer and software tools e.g. ECDL

Knowledge

Essential

• Dealing with non-routine issues such as problem solving.

Desirable

• Previous working experience within an NHS or public sector environment.

Skills and Abilities

Essential

• An excellent telephone manner and communication skills
• Ability to prioritize workload.

Desirable

• Experience in contributing to service improvement and development plans.

Flexibility

Essential

• Flexible approach to working hours and shift patterns including working unsociable hours, bank holidays and weekends.

Desirable

• An existing understanding of the organization

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

The Curve, Prestwich

Manchester

M25 3BL

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Develop and manage a medicines management plan and deliver patient services as determined by practice/PCN policy and local and national guidance.

Develop and manage the medicines management team, including delivery of training, to maximise cost-effective prescribing and improve the quality of patient care.

Work within their clinical competencies as part of a multi-disciplinary team to provide expertise in clinical medicines management, provide face to face structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription request, while addressing both the public health and social care needs of patients in the GP practice(s) that make up the PCN

Undertake medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co-morbidities.

Provide leadership on quality improvement and clinical audit and well as managing some aspects of the Quality and Outcomes Framework (QOF)

Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

Present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.

Produce patient information leaflets and posters and run medicine awareness projects throughout the year.

Assist partners with the appropriate monitoring and management of their prescribing budgets.

Prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g., Respiratory, Cardiovascular and Diabetes)

Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e., medicines optimisation)

Make appropriate recommendations to Senior Pharmacists or GPs for medicine improvement.

Undertake clinical medication reviews with patients and produce recommendations for senior clinical pharmacist, nurses and/or GP on prescribing and monitoring.

Work with care home staff to improve safety of medicines ordering and administration

Person Specification

Experience

Essential

• An understanding of general practice and how it works
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Good IT skills including the ability to analyse and interpret data
• Attention to detail
• Ability to follow procedures and work to deadlines
• Self-motivated
• Ability to work flexibly and effectively
• Able to travel across the PCN
• Able to set priorities and meet deadlines

Desirable

• Experience of working in Primary Care / GP Practice
• Knowledge of GP clinical systems S1 within Primary Care
• Experience of prescription processes and prescribing systems
• Experience in implementing clinical audits

Qualifications

Essential

• Masters degree in Pharmacy (MPharm)
• Registered Pharmacist with General Pharmaceutical Council
• Preferably 2-3 years post registration experience

Desirable

• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience
• Primary care pharmacy education pathway qualification including independent prescribing or working towards qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Meadowgreen Health Centre

Address

Jordanthorpe Health Centre

1 Dyche Close

Sheffield

S8 8DJ

United Kingdom

Employer's website

https://meadowgreenhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will provide strategic and operational management of specialist Estates and Facilities services delivered through contracted providers, ensuring services are safe, effective, compliant, and aligned with the Trust's objectives. The role combines responsibility for contract management, compliance assurance, technical oversight, CAFM system management, financial control, governance, risk management, supply chain operations, and continuous service improvement to support the delivery of high-quality estates and facilities services across the organisation.

The postholder will ensure that all contracted services operate in compliance with statutory legislation, NHS Health Technical Memoranda (HTMs), Health Building Notes (HBNs), Trust policies, and industry best practice. They will establish and maintain effective compliance monitoring arrangements, audit programmes, evidence records, and assurance processes to ensure contractual obligations, regulatory requirements, and quality standards are consistently achieved. They will support internal and external audits, inspections, and accreditation processes, ensuring services remain inspection-ready and that improvement actions are implemented and monitored to completion.

The role will provide technical oversight of specialist estates and facilities contracts, ensuring services are delivered in accordance with agreed specifications, legislation, NHS guidance, industry standards, and contractual requirements. The postholder will review technical reports, maintenance records, performance information, statutory compliance documentation, and audit findings to ensure services are delivered safely, effectively, and efficiently. They will monitor contractor performance against agreed KPIs, SLAs, and quality standards, identifying opportunities for service improvement and implementing corrective actions where required.

The postholder will lead the management and development of the Trust's Computer Aided Facilities Management (CAFM) system, ensuring that maintenance activities, statutory inspections, compliance records, contractor data, performance measures, and service schedules are accurately recorded and maintained. They will oversee the integration of contractual requirements and compliance documentation into the CAFM platform, develop reporting and workflow processes, and utilise system data to support service planning, performance management, resource allocation, operational decision-making, and compliance assurance.

A key aspect of the role will involve the management of specialist facilities infrastructure and assets, supporting asset lifecycle planning, infrastructure resilience, business continuity, and capital investment programmes. The postholder will contribute technical expertise to long-term asset management strategies and ensure critical assets are appropriately monitored and maintained to support regulatory compliance and operational continuity.

The postholder will establish and maintain robust contract monitoring and assurance frameworks, leading regular performance reviews, service meetings, compliance reporting, and contractual governance activities. Acting as a key liaison between Estates and Facilities, Procurement, contractors, and operational stakeholders, they will promote effective partnership working, resolve service issues, and drive continuous improvement initiatives. They will also support the development of technical specifications, tender documentation, procurement exercises, and business cases, ensuring services deliver value for money whilst meeting operational and compliance requirements.

The role will have responsibility for stores and supply chain operations, ensuring the effective management of stock, materials, consumables, and equipment required to support service delivery. This will include oversight of inventory management systems, procurement processes, storage compliance, supplier performance, and stock control arrangements. The postholder will ensure compliance with procurement legislation, health and safety requirements, and Trust governance standards while minimising waste, controlling costs, and maintaining operational resilience.

Working closely with the Estates Manager, the postholder will contribute to budget planning, financial forecasting, expenditure monitoring, and financial reporting across specialist contracted services. They will monitor contractual expenditure, support value-for-money assessments, identify efficiency opportunities, and contribute to business cases and investment proposals. The role will provide financial analysis and management information to support effective decision-making and continuous improvement.

The postholder will provide leadership and management to a small team of administrative, logistics, and support staff, ensuring staff receive appropriate supervision, coaching, training, and development opportunities. They will promote high standards of professionalism, customer service, accountability, inclusion, and continuous improvement, creating a positive working environment aligned to Trust values and objectives.

The role will be responsible for producing accurate and timely reports relating to contract performance, compliance activity, financial performance, operational risks, and service outcomes. The postholder will analyse performance trends, identify areas of risk and improvement, and present information to senior managers, governance groups, and Trust committees to support effective oversight and assurance.

Governance and risk management will underpin all aspects of the role. The postholder will identify, assess, manage, and report risks associated with estates and facilities services, ensuring appropriate mitigation plans are in place. They will support business continuity planning, incident management, investigations, and lessons learned reviews, providing technical expertise and assurance where service failures, compliance breaches, or operational incidents occur.

The postholder will maintain strong professional relationships with internal and external stakeholders, including contractors, clinical teams, operational managers, procurement colleagues, regulators, and partner organisations. They will represent the Estates and Facilities department at meetings, working groups, project boards, and Trust committees as required, promoting collaborative working and continuous service improvement.

The postholder will maintain an ongoing commitment to professional development, ensuring knowledge remains current in relation to estates legislation, NHS guidance, contract management, CAFM systems, procurement regulations, compliance standards, and emerging technologies. They will support innovation, learning, and best practice across the department and will undertake any other duties consistent with the grade and responsibilities of the role as delegated by the Estates Manager to support the effective delivery of Estates and Facilities services.

Person Specification

Education and qualifications

Essential

• Bachelor's Degree (or equivalent qualification or experience) in Hard FM, Estates Management, Engineering, or Compliance.
• City & Guilds 2079 -11 Cat 1 Safe Handling of Refrigerants City and Guilds 6187, 6090 or 7189 Refrigeration and Air Conditioning NVQ Level 2 / Level 3 City and Guilds F Gas Compliance

Desirable

• Prince2 Foundation / Practitioner certification.
• Mechanical to Electrical Conversion (MEC) desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

Chelsea London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Person Specification

Education/Qualifications

Essential

• BSc (hons) in Therapeutic Radiography
• HCPC registration in Therapeutic Radiography
• Evidence of Post graduate education
• Recent clinical updates

Desirable

• Education to MSc level or equivalent knowledge in an area related to role
• MSc modules including Leadership and Imaging

Experience

Essential

• Extensive post-registration experience in radiotherapy and brachytherapy;
• Significant Band 6 experience
• Experience leading teams

Desirable

• Experience in a large radiotherapy centre;
• Pre-treatment experience
• First-line management experience

Knowledge and skills

Essential

• Extensive brachytherapy knowledge
• Knowledge of imaging and treatment planning techniques
• Leadership skills; Excellent communication skills
• Time management
• Analytical skills
• Ability to motivate staff and manage change

Desirable

• Knowledge of NHS policy and oncology service developments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

West Smithfield

London

EC1A 7BE

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Nursing Care (under direct supervision)1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.2. Under supervision follow individual patient care plans and report any changes immediately to the RegisteredNurse/Assistant Practitioner.3. Participate in basic patient assessment whilst providing personal care and feeding back to the registerednurse to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient4. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentratefor periods throughout the day with occasional interruptions.5. Ensure care is given in accordance with the infection prevention and health and safety policies andprocedures.6. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they needwithin easy reach.7. Develop the skills to actively facilitate self-care and independence with patients.8. Promote health education specific to the clinical area and in line with national and local policies9. Develop the skills to maintain effective record keeping and communication with patients, relatives, andmembers of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriatecommunication skills.10. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty11. Work effectively as part of a team.

Training1. Undertake the Trusts corporate and local induction, and maintain your learning and compliance with trainingrequirements for your role2. Complete mandatory training. This will vary depending on area of work.3. Attend In-service training.4. Successful completion of the 15 Care certificate modules and practical competency assessment, withinrequired timescales.5. Complete and return on time; all written work, reflective logs and assignments as required, if undertakingadditional training eg: Maths/English GCSE.

Professional1. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.2. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.3. Embrace the Trust values and work in an inclusive way.4. Act within limits of competence, ensuring actions support care, protection, and wellbeing.5. Develop and maintain skills, knowledge, and competence for the role, with support from supervisor.6. Ensure all mandatory training is undertaken in line with Trust policy.7. Participate in team discussions / meetings as an integral member of the team.

Administration1. Develop competent in the use of IT systems within the workplace environment.2. Participate in the induction and orientation of newly appointed staff, learners, and other visitors to thedepartment.3. Comply with Trust policy regarding information governance and the care of patient property.Working conditions1. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.

Person Specification

Qualifications/Training

Essential

• One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o T Level in Health and Social care. Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Maths, or equivalent

Desirable

• Already working towards NVQ level 3 in care

Work Experience

Essential

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Experience of working in a health or social care setting

Desirable

• Care certificate

Knowledge/ Skills/ Abilities

Essential

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

he post holder will act as a practitioner for Occupational Therapy within the Adults Community Services Division.

The post holder will ensure access to urgent and routine Occupational Therapy assessment and intervention provide and monitor treatment programmes at home and ensure safe discharge or referral on to alternative services as appropriate. They will work in partnership with patients, carers and other health and social care agencies to promote independence and develop individual plans of care relevant to person needs

A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

We run an excellent Inspire leadership training programme for all staff with line management responsibility, alongside other opportunities to develop your career.

HCPC/NMC registrations are a requirement for registered staff roles.

The post holder will be expected to work shifts as required over 7 days per week in line with service delivery

Informal enquiries speak to:

Jazz - 0121 303 8920

Email: [email protected]

Person Specification

Qualifications/Training

Essential

• Degree or equivalent in Occupational Therapy.
• Current Health and Care Professions Council registration.
• Extensive evidence of relevant post registration training and CPD.

Experience

Essential

• Experience of working in a Multi -Disciplinary team
• Relevant rehabilitation experience for a variety of patients in a community setting
• Experience of working with other agencies.
• Proven Supervisory skills.
• Ability to plan and delegate daily workload
• Ability to demonstrate and share knowledge and application of up to date evidence based clinical trends and practices within the field of occupational therapy

Desirable

• Clinical Supervisors / Fieldwork education

Skills/Knowledge

Essential

• Knowledge of a range of appropriate assessment and treatment approaches for the patient group.
• Demonstrates a problem solving approach
• IT skills in Microsoft, PowerPoint, Excel and Outlook.
• Understanding of the principles of Clinical Governance.
• Knowledge and application of clinical effectiveness and evidence based practice
• Understanding and application of the Royal College of Occupational Therapy code of Professional Conduct
• Knowledge and application of Health and Safety issues and their relevance in the Community.
• Ability to administer and interpret standardise assessments/outcome measures.
• Ability to act as mentor/supervisor to junior staff and students on placement.
• Awareness of legislation related to Safeguarding Vulnerable adults.
• Knowledge and awareness of current government and initiative drivers.
• Ability to safely handle patients and equipment and to work in a range of positions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Planning, Communication

• Ensure that all patients are registered accurately on the Trusts computerised system to agreed timescales.
• Check patient demographic and GP details are correct on the system and amend as necessary.
• Acting on instruction from the consultant, liaise with the patient to ensure a suitable appointment date and time.
• Schedule patients treatment and out-patient appointments using the current Trusts IT systems.
• Confirm appointment date and time on WPAS and send appointment letter if relevant.
• Liaise with consultants and medical secretaries to arrange and manage booking rules.
• Action any cancellations immediately and re-appoint where necessary as instructed by consultant.
• Provide effective communication of any relevant information to those responsible for preparing out-patient and treatment clinics.
• To help maintain excellent communication links with all departments
• Work as part of a team to improve the performance of the department.
• Participate in the training and support of new staff.
• Track all records handled as appropriate.
• Provide cover for colleagues as requested.
• Attend mandatory training.
• Use the Trusts IT systems as required to undertake a range of duties.
• Be able to adapt to change in ways of working as necessary.
• To ensure that the booked outpatient appointment is made as per clinical instruction.
• Ensuring attention to detail when booking appointments, checking patient are booked into the correct slots and the correct information is sent regarding where, when and how to attend (ie face to face or virtually).
• The post holder would be expected to use the Trusts Patient Administration System (WPAS) and electronic patient record (Welsh Clinical Portal WCP).
• The post holder will be required to contribute to the patient medical record by clearly documenting any patient contact, such as telephone conversations.
• To be responsible for the use of WPAS to create referrals, book and process outpatient appointments, to support the patient pathway to be tracked and managed efficiently.
• To be responsible for accurately booking phlebotomy appointments as required.
• Develop and maintain effective communication skills to ensure a high quality service is provided when liaising with patients, GPs and all other internal and external contacts to ensure patients appointments are made appropriately.
• To maintain good communication with health professionals and other groups within the Trust to ensure that patients receive appropriate and timely care.
• To give advice or assist or pass on information to Patients, relatives, internal/external colleagues based on department protocol and procedures.
• Receive and take relevant action on telephone calls and emails enquiries, liaising with internal and external sources to resolve any problems, queries or delays where appropriate.
• Ensure that when handling patient information or discussing patient needs, confidentiality guidelines are strictly adhered to and that close attention is given to the Trusts Confidentiality Policy and Information Governance guidelines.
• To be able to concentrate in a noisy and distracting environment for prolonged periods
• Develop and maintain skills to deal with conflict remaining calm and professional at all times.
• The post holder works within well-defined boundaries, using initiative to make planning decisions as required. They will have access to manager / Team Leader at all times.
• To be responsible for assisting in the training of new staff. To be a supportive team member, and offer on-going support and advice.
• Assist in the review of office protocols and working practices when and where necessary within Outpatient Appointment Booking Team to co-ordinate any changes and implement effectively.
• Any other duties as delegated by the Health Records Manager as appropriate to the grading of the post.
• Ensure own mandatory training is undertaken for non-clinical staff (such as safe moving and handling, fire prevention etc) and attend other relevant training programmes to keep up to date.
• Take part in the Personal Development Review process, identifying own training needs for continued personal development.
• Communication/working relationship with patients, consultants, medical and clinical staff, general practitioners, administrative colleagues, outpatient nursing staff, all staff throughout Health Records Department. other hospitals and members of the public.
• Manage own email inbox daily, actioning and/or escalating tasks as required within the day.
• Managing Team ActionPoint (request service), actioning and/or escalating as required within the day.
• Managing own phone lines, answering queries and returning answerphone messages daily. Ensuring own phone lines is covered during core hours of 8am to 5pm and breaks by liaising with colleagues.
• Advanced keyboard skills for accurate input of appointment dates, consultation methods, appointment letters etc
• Take part in surveys and audits as and when required.
• May be required to book urgent patient appointments using WPAS.

Improvement and Monitoring

• Comply with procedures relating to incident reporting and ensure that information is recorded accurately. Reporting all incidents via Datix to ensure they can be accurately tracked
• Contribute to the development of procedures where appropriate.
• Propose changes in own work areas in conjunction with the Team Leader/Health Records Manager.
• Follow Standard Operating Procedures, Policies and Processes for own role and Department.
• Responsible for reporting defective equipment to the Team Leader.
• Observe personal duty of care when using equipment.
• Ensure monies are handed to consultants and donations logged as received and passed to finance.
• Responsible for only undertaking duties within remit of role.
• Escalate any discrepancy in resource to the Team Leader immediately.

Training

• Provide support and guidance and demonstrate day-to-day duties to new staff.
• Responsible for ensuring compliance with own Mandatory and Statutory training.
• Responsible to ensure cover notes in place and updated for own role in the event cover is required for sickness or annual leave to ensure service provision maintained.

Digital and Information

• Accurately record all patient details and activity on clinical systems Welsh Clinical Portal (WCP) and Welsh Patient Administration System (WPAS).
• Responsible for accurately tracking all physical Medical Notes using WPAS.
• Responsible to adhere to the standards associated with the legislation, regulations and Trust Policies and Procedures
• Compliance and adherence to all Trust and Departmental Policies and Procedures.
• Manage workload unsupervised and prioritise work on a day to day basis escalating any complex issues as appropriate (eg Medical Secretary, Team Leader, Clinical/Medical colleagues).
• Support and guide junior staff in their tasks to ensure comprehensive and accurate cover across the team in relation to own role.
• Responsible for carrying out any other duties that may reasonably required within the remit of your role to ensure service provision maintained.

Person Specification

Qualifications and Knowledge

Essential

• NVQ Level 3 level standard of qualification or equivalent level of knowledge and experience
• Advanced keyboard skills

Desirable

• Good knowledge of outpatient pathways and activity classification
• Knowledge of WPAS Welsh Patient Administration System
• Knowledge of WCP Welsh Clinical Portal
• Knowledge of the NHS Wales Data Dictionary

Experience

Essential

• Excellent knowledge of the patient pathway acquired through experience
• Experience of NHS Wales Patient Administration Systems
• Knowledge of Data Protection/Confidentiality
• Excellent knowledge of the full range of data quality, activity management, standards and procedures
• Previous outpatient appointment management experience
• Experience of working in a hospital environment or NHS organisation
• Proven interpersonal and communication skills
• Excellent telephone manner
• Customer care skills

Skills and Attributes

Essential

• Ability to effectively prioritise tasks
• Good organisational skills
• Ability to prioritise workloads
• Excellent communication skills-both verbal and written
• Able to deal with complex queries
• Ability to work independantly

Desirable

• Welsh Speaker (Level 1) or willingness to work towards

Other

Essential

• Reliable
• Team Player
• Ability to use initiative
• Flexible approach to meet the needs of service
• Willing to assist others when own workload allows
• Enthusiastic
• Motivated
• Positive Attitude
• Satisfactory Standard DBS clearance including

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Velindre University NHS Trust

Address

Velindre Cancer Centre

Velindre Road

Cardiff

CF14 2TL

United Kingdom

Employer's website

https://velindre.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

• Good BSc Hons in Biological / Medical Science (or equivalent)
• Clinical Scientist Registration (HCPC)
• Demonstration of commitment to sitting FRCPath part 1

Desirable

• Relevant PHD
• Experience of managing people or services in laboratory environment
• Proven ability to manage workload including the monitoring of key performance indicators
• Completion of FRCPath Part 1

Special Knowledge

Essential

• Knowledge of genetics of common disorders served by the laboratory and/or specialist genetic services
• Knowledge of the bioinformatic tools necessary for the analysis of genetic data (e.g. microarrays, DNA sequence data, MLPA data)
• Knowledge of the application and significance of Quality Assurance and Clinical Governance measures in Lab Genetics

Skills

Essential

• Experience of development of new techniques and troubleshooting existing assays
• Highly developed laboratory skills for precise micro-manipulation of clinical samples
• Data analysis skills e.g. use of mutation surveyor, NGS software, in silico analysis packages, FISH and karyotyping (as appropriate)
• Excellent communication and organisational skills

Experience

Essential

• Sufficient experience of clinical genetic / specialist genetic services
• Evidence of scientific innovation / achievement in clinical diagnostics
• Evidence of research and development capability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Wales Genomic Health Centre

Cardiff Edge Business Park, Longwood Drive

Whitchurch, Cardiff

CF14 7YU

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Radiology Assistant Oxford Hospital | Radiology | Bank | Part time | Up to £14.00 per hour depending on skills and experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health is the UK's largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we're committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you. Join us as a Radiology Assistant in our Hospital and play your part in building a healthier nation. You will be part of a dynamic radiology department, assisting with a range of radiological examinations. As a Radiology Assistant you will:

Person Specification

Qualifications

Essential

• Level 2 Qualification in Healthcare

Experience

Essential

• Previous experience working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Beech Road Oxford Oxfordshire OX3 7RP

Oxford

OX3 7RP

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

HOURS PER WEEK 37 hours per week, flexibility is requested to help cover sickness and annual leave

WORK PATTERN- Monday 9 . 5 Tuesday 9 . 5 Wednesday 8.30 5 Thursday 9.30 4.30 & Friday 9.30 . 5.30

RATE OF PAY dependant on experience

REPORTS TO Nurse Manager/Practice Manager

To assist medical personnel in the care of Practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties.

A uniform must be worn at all times, which will be supplied by the Practice.

To act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team

Duties and Responsibilities

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the Practice
• NHS Health Checks
• BP monitoring
• Urinalysis
• Phlebotomy
• Assisting with Flu and Pneumococcal vaccination programme
• Provide lifestyle advice to patients making any necessary referrals within the Practice
• Weight monitoring
• Performing spirometry
• Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms
• Administration and professional responsibilities
• Participate in the administrative and professional responsibilities of the Practice team
• Ensure the clinical computer system is kept up to date with accurate details recorded
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports
• Attend and participate in Practice meetings as required
• Assist in formulation of Practice philosophy, strategy and policy
• Restocking and maintenance of clinical areas and consulting rooms
• To create and send recall letters for clinics
• To assist in seasonal and special projects as requested e.g. flu campaign
• Ordering and display of Health Promotion materials

Management of medical records

Ensure that phlebotomy requests are accurate in advance of each consulting session

Ensure all patient details are recorded in the correct format and in the correct patient record

Management of appointment system

Ensure total familiarity with all appointment systems including regular and incidental variations

Book appointments and recalls ensuring sufficient information is recorded

Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the Senior Receptionist

Any other delegated duties considered appropriate to the post

• Driving will be required in this post to enable the HCA to carry out home visits as requested by the practice at either site.
• The employee must hold a full, clean driving licence

SPECIAL REQUIREMENTS FOR THE POST

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to Practice limitations
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Flexibility of working hours
• Excellent communication skills

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and

will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Phlebotomy Certificate
• GCSE or equivalent Grade C or above including Maths English and a Science subject
• The Care Certificate or to complete within 6 months of joining

Desirable

• Preferably educated to NVQ level 3
• Foundation Degree Spirometry Certificate
• Influenza Pneumonia and B12 Certificate

Experience

Essential

• Experience in a clinical environment ideally within primary care
• Basic health care assessment experience e.g. Blood tests Blood Pressure and ECG
• Good standard of general education
• Healthcare qualification
• Experience of working as a HCA in general practice
• Excellent communication skills (written and oral)
• IT skills
• Time management and the ability to work towards deadlines
• Interpersonal skills

Desirable

• Familiar with primary care setting
• Familiar with SystmOne
• Full clean driving licence
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sloan Medical Centre

Address

Sloan Medical Centre

2 Little London Road

Sheffield

S8 0YH

United Kingdom

Employer's website

https://www.sloanmedicalcentre.co.uk/ (Opens in a new tab)