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College Surgery Partnership

Receptionist

College Surgery Partnership

Inner London, Greater London

GBP 12 per year

Radiographer

Job summary As a Medical Receptionist, you will be the first point of contact for our patients and visitors.

6 day(s) ago

College Surgery Partnership

Receptionist

College Surgery Partnership

Inner London, Greater London

GBP 12 per year

Radiographer

Job summary As a Medical Receptionist, you will be the first point of contact for our patients and visitors.

6 day(s) ago

College Surgery Partnership

Receptionist

College Surgery Partnership View all jobs

Inner London, Greater London

Permanent

Radiographer

GBP 12 per year

Posted 6 day(s) ago

Reference: A3497-26-0001

Job summary

As a Medical Receptionist, you will be the first point of contact for our patients and visitors. You will work within a busy and dynamic reception team to deliver a high-quality and professional front-line service in line with practice policies and procedures.

Main duties of the job

First point of contact for patients in person, on the phone, and electronically.

A varied and interesting role working with a great team.

About us

At College Surgery Partnership, we pride ourselves on delivering a high standard of care to our patients. Our friendly and dedicated reception team is vital to this goal.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 an hour Pay rise pending

Contract

Permanent

Working pattern

Part-time

Reference number

A3497-26-0001

Job locations

Culm Valley IC For Health

Willand Road

Cullompton

Devon

EX15 1FE

United Kingdom

Job description

Job responsibilities

Key Responsibilities

Reception Duties

Greet patients and visitors warmly and respond to enquiries efficiently.

Manage appointments using System One

Guide new and temporary patients through registration procedures.

Take payments as required and issue receipts.

Handle incoming and outgoing post.

Open and close the premises when rota requires.

Assist with general admin tasks including photocopying, printing, and document handling.

Telephone Duties

Answer and manage incoming calls promptly and professionally.

Administrative & Specific Duties

Process repeat and acute prescription requests.

Complete daily Pathlink allocation, process emails, and manage uncollected scripts.

Perform monthly script returns and manage script records.

Order stationery and printer supplies.

Bradninch site only Manage prescription payments and handouts.

You must be able to work at our main site in Cullompton and provide cover at our branch sites when required.

Hours available include a mix of early mornings and late finishes, shared fairly across the team.

On-the-job training and mentoring included.

Job description

Job responsibilities

Key Responsibilities

Reception Duties

Greet patients and visitors warmly and respond to enquiries efficiently.

Manage appointments using System One

Guide new and temporary patients through registration procedures.

Take payments as required and issue receipts.

Handle incoming and outgoing post.

Open and close the premises when rota requires.

Assist with general admin tasks including photocopying, printing, and document handling.

Telephone Duties

Answer and manage incoming calls promptly and professionally.

Administrative & Specific Duties

Process repeat and acute prescription requests.

Complete daily Pathlink allocation, process emails, and manage uncollected scripts.

Perform monthly script returns and manage script records.

Order stationery and printer supplies.

Bradninch site only Manage prescription payments and handouts.

You must be able to work at our main site in Cullompton and provide cover at our branch sites when required.

Hours available include a mix of early mornings and late finishes, shared fairly across the team.

On-the-job training and mentoring included.

Person Specification

Experience

Essential

Reliable, adaptable, and flexible with working hours
Polite, courteous, and patient with strong interpersonal skills
Resilient under pressure and able to manage a fast-paced environment
Professional appearance and demeanor
Strong IT skills and confidence using electronic systems
A calm, compassionate, and organised approach to work
Absolute discretion and understanding of confidentiality requirements
Previous customer service experience

Desirable

Experience in a medical or NHS setting
Familiarity with Systm One

Person Specification

Experience

Essential

Reliable, adaptable, and flexible with working hours
Polite, courteous, and patient with strong interpersonal skills
Resilient under pressure and able to manage a fast-paced environment
Professional appearance and demeanor
Strong IT skills and confidence using electronic systems
A calm, compassionate, and organised approach to work
Absolute discretion and understanding of confidentiality requirements
Previous customer service experience

Desirable

Experience in a medical or NHS setting
Familiarity with Systm One

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.