Job description

Job responsibilities

The Salaried General Practitioner will provide high-quality, safe and compassionate medical care to patients at Compass House Medical Centres, working collaboratively as part of our multidisciplinary team and contributing to the effective delivery and ongoing development of our services.

At Compass House, we see every member of the team as contributing at three levels:

Individual contribution delivering their own role to a consistently high standard and taking responsibility for their professional practice.

Team contribution contributing positively to the effectiveness, culture and functioning of their immediate and wider multidisciplinary team.

Practice contribution contributing their experience, ideas and expertise to the wider life, improvement and development of Compass House.

For our GPs, this means providing excellent individual clinical care, working collaboratively and supporting colleagues across the multidisciplinary team, and contributing positively to the ongoing improvement of how we work.

The post holder will work in accordance with Good Medical Practice, relevant contractual and regulatory requirements, Compass House policies and procedures, and our values of Caring, Teamwork, Collaboration, Excellence, Listening and Innovation.

MAIN RESPONSIBILITIES

1. Clinical Care & Patient Experience

Provide high-quality, evidence-based and person-centred general medical services to the practice population.

Assess, diagnose, investigate, treat and appropriately refer patients presenting with acute, chronic and complex health needs.

Provide care through face-to-face, telephone and digital consultations according to clinical need and practice systems.

Prescribe safely and appropriately in accordance with current guidance and local formulary arrangements.

Promote preventative healthcare, health improvement and shared decision-making.

Recognise and respond appropriately to safeguarding concerns and patients at risk.

Undertake home visits where clinically appropriate and required. The majority of routine home visiting is currently supported by the ANP team.

Maintain clear, accurate and contemporaneous clinical records.

2. Clinical Administration & Continuity of Care

Hold a patient list on a pro-rata basis as part of the GP team and contribute to continuity of care for those patients.

Manage associated clinical administration, including results, correspondence, prescriptions, referrals and other clinical tasks, within agreed timescales.

Contribute fairly to the management of clinical workload and administration during periods of colleague absence.

Complete appropriate reports, forms and other clinical documentation allocated on a fair-share basis.

Manage workload effectively and raise concerns where clinical demand or workload presents a potential risk to safe patient care.

3. Teamwork & Contribution to the Wider Practice

Work collaboratively with GP colleagues, ANPs, the Nursing Team, Clinical Pharmacy Team, Care Co-ordination Team and other members of the multidisciplinary team.

Contribute positively to a supportive, respectful and psychologically safe working environment where colleagues feel able to ask questions, share ideas and raise concerns.

Communicate openly and constructively, supporting colleagues and sharing workload appropriately as part of the wider clinical team.

Attend and actively participate in regular clinical and team meetings, recognising these as an important part of communication, shared learning, clinical governance and effective team working.

Take responsibility for remaining up to date with relevant practice communications, meeting outcomes and changes to systems or procedures.

Contribute ideas, experience and clinical expertise to service improvement and the ongoing development of how we work.

Work collaboratively across Compass House sites and wider services where reasonably required.

4. Clinical Lead & Wider Responsibilities

Hold an agreed clinical lead area, based on practice need alongside the GP's skills, experience and interests.

Develop appropriate knowledge and expertise within the agreed area and act as a point of contact for colleagues.

Contribute to relevant quality improvement, clinical governance, audit or service development activity associated with the lead role.

Participate in QOF, IIF and other practice quality, contractual and improvement initiatives.

Take a fair and proportionate share of Duty / On Call responsibilities, according to sessions worked and the needs of the GP team.

Participate on a fair-share basis in extended hours and other contracted clinical services delivered by the practice.

Provide reasonable flexibility to support service delivery, including changes to working arrangements where required, with appropriate notice and in accordance with contractual arrangements.

Where additional clinical sessions are required to support absence or service need, participate where reasonably possible, with additional work managed in accordance with contractual arrangements.

5. Quality, Safety & Continuous Improvement

Participate actively in clinical governance, significant event learning, audit and quality improvement.

Identify and appropriately escalate clinical, operational or patient-safety concerns.

Contribute constructively to learning from incidents, complaints, patient feedback and significant events.

Engage with new ways of working, including digital systems and service redesign, and contribute to evaluating and improving their effectiveness.

Support effective use of the skills and expertise available across the multidisciplinary team.

Work within practice policies, clinical pathways and agreed systems while exercising appropriate professional judgement.

6. Learning, Development & Teaching

Maintain GMC registration, licence to practise, Performers List status and all other professional requirements necessary for the role.

Maintain appropriate continuing professional development and participate fully in appraisal and revalidation.

Take responsibility for maintaining professional competence and identifying individual learning and development needs.

Contribute to the practice's learning culture through shared learning, reflection and professional discussion.

As part of a Training Practice, contribute to the teaching, development and support of GP Registrars, Medical Students, nurses and other learners, appropriate to professional competence and experience.

Share knowledge and expertise with colleagues and support multidisciplinary learning.

Additional Role Requirements

Enhanced DBS clearance.

Ability to travel between Compass House sites and undertake home visits where required.

Flexibility to participate in Duty / On Call, extended hours and other practice-contracted services on a fair and proportionate basis.

Attendance at required clinical and team meetings.

Compliance with Compass House policies, procedures and contractual requirements.

Professional Conduct & Values

Demonstrate behaviour aligned with Compass House values of Caring, Teamwork, Collaboration, Excellence, Listening and Innovation.

Speak up respectfully, contribute constructively in meetings and encourage open dialogue.

Act as a role model for professionalism, integrity and fairness.

Promote psychological safety by ensuring all team members feel able to contribute ideas or concerns without fear of negative consequence.

Maintain high standards of personal conduct, punctuality and reliability.

Uphold respectful, compassionate and appropriate communication at all times.

Equality and Diversity

Support the equality, diversity and rights of patients, carers and colleagues.

Act in a way that recognises the importance of people's rights, consistent with practice procedures, policies and legislation.

Respect the privacy, dignity, needs and beliefs of all individuals.

Behave in a welcoming, non-judgemental manner that respects individual circumstances, feelings and priorities.

Demonstrate due regard for safeguarding and promoting the welfare of children and adults at risk.

Personal/Professional Development

Participate in required training programmes as part of employment.

Engage in annual performance reviews and maintain a record of personal and professional development.

Take responsibility for own learning and performance.

Demonstrate skills and activities to others as required.

Quality

Strive to maintain quality within the practice.

Alert team members to issues of quality or risk.

Assess own performance and take accountability for actions.

Reflect on own and team activities, contributing suggestions for improvement.

Work effectively with individuals in other agencies to meet patient needs.

Manage own time, workload and resources effectively.

Communication

Communicate effectively with team members, patients and carers.

Recognise the need for alternative communication methods and respond appropriately.

External communication may include patients, NHS bodies, GP practices and service providers.

Contribution to Service Implementation

Apply practice policies, standards and guidance.

Discuss with team members how these affect own work.

Participate in audit where appropriate.

Confidentiality

Treat all patient, staff and practice information as strictly confidential.

Access and use information only as required for role responsibilities.

Share information only with authorised persons in accordance with practice policies.

The duties and responsibilities listed above are not exhaustive and may be reviewed, amended or expanded following discussion with the post holder to reflect changes in clinical practice, contractual requirements or the needs of the practice.

Person Specification

Experience

Essential

• Fully qualified General Practitioner with current GMC registration and licence to practise.
• Inclusion on the NHS England Medical Performers List.
• Appropriate medical indemnity arrangements.
• Evidence of ongoing professional development and engagement with appraisal and revalidation.
• Ability to provide safe, high-quality and evidence-based general medical care.
• Strong clinical judgement and ability to manage risk and uncertainty appropriately.
• Excellent communication and interpersonal skills.
• Ability and willingness to work collaboratively within a multidisciplinary team.
• Commitment to continuity of care and taking responsibility for a pro-rata patient list.
• Willingness to contribute positively beyond individual clinical consultations to the effectiveness of the wider team and practice.
• Commitment to quality improvement, learning and development.
• Ability to manage workload effectively and work flexibly within a busy General Practice environment.
• Commitment to the Compass House values of Caring, Teamwork, Collaboration, Excellence, Listening and Innovation.

Desirable

• Previous experience working within General Practice.
• Experience or interest in teaching and supporting learners.
• Experience of clinical audit or quality improvement.
• Experience or specialist interest relevant to an identified practice need.
• Experience of contributing to service improvement or innovation.
• Additional qualifications relevant to General Practice or an agreed clinical lead area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Compass House Medical Centres

Address

Compass House Medical Centres

King Street

Brixham

Devon

TQ5 9TF

United Kingdom

Employer's website

https://www.compasshousemedical.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY:

The post-holder will be an experienced nurse/paramedic, who acting within their professional boundaries; will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of their care. They will demonstrate safe, clinical decision-making and expert care for patient within the general practice.

The post-holder will work collaboratively with the multi-disciplinary general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

The post-holder will build effective working relationships with other health care professionals

The post-holder will work within the team of nurses and health care assistants to deliver excellent primary health care services within the Practice.

MAIN RESPONSIBILITIES

Management of patient Health and Illness

• To deliver a high standard of patient care as an Advanced Care Practitioner in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base.
• Provide a first point of contact within the Practice for patients presenting with undifferentiated, undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making, to establish a diagnosis and management plan.
• Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports.
• Where the post-holder is an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative framework.
• To prioritise health problems and intervene appropriately, including initiation of effective emergency care.
• Promote health and well-being through the use of health promotion, health education, screening and therapeutic communication skills.
• To clearly communicate the health status of the patient using appropriate terminology, technology and format.
• Provide safe, evidence-based, cost effective, individualised patient care.
• To work within the Practice guidelines, policies and protocols.
• To maintain accurate and contemporaneous records, utilising computer systems where appropriate and consider the Caldecott Principles and GDPR Regulations in relation to all data handling.
• To be proactive in the identification of Carers

PROFESSIONAL ROLE

• To promote personal development and clinical excellence.
• Working with the nursing team and others in developing new roles, responding to changing healthcare needs.

• To facilitate and participate in multi-disciplinary education and clinical supervision
• To work within the relevant Professional Conduct and Scope of Professional Practice.
• Participate in organisational decision making, interpret variations in outcomes and use data from information systems to improve practice.
• To maintain own professional development in line with their professional regulations.
• To promote evidence-based practice through the use of the latest research-based guidelines and the development of practice-based research.
• Monitor he effectiveness of their clinical practice through the quality assurance strategies as the use of audit and peer review.
• Participate in continuing professional development opportunities to ensure that up-to-date evidence-based knowledge and competence in all aspects of the role is maintained.
• Keep up to date with pertinent health-related policy and work with the Practice team to consider the impact and strategies for implementation.
• Pro-actively promote the role of ACP within the Practice, and externally to key stakeholders and agencies.
• To play an active role in the development of practice development plans and new services.

TEAM ROLE

• As a clinician to available to support other healthcare team members and to accept referrals from other team members.
• To liaise with all members of the Primary Health Care Team and other agencies local authority, social services, secondary care, voluntary sector and Primary Care workers in order to assure appropriate care is provided for the practice population.
• To participate as a key member of the multi-professional team through the development of collaborative and innovative practice.
• To value all team members.
• To delegate appropriate tasks to the other team members whilst still maintaining responsibility for this area.
• To support the delivery of health and safety guidance as agreed within the Practice.
• To support the writing of, maintenance and delivery of CQC guidance within the Practice.

ORGANISATIONAL

• To complete records, audits, reports and respond to appropriate questions and requests.
• To attend meetings as requested.
• Support effective communication channels between the whole team.
• Develop a sound understanding of the appointments database; event scheduling session planning and essential practice cover needs.
• To keep the Lead ACP informed about pressures and difficulties or problem areas when aware.
• To contribute to Practice strategy and developments when requested.
• To work according to Clinical Governance and support the Clinical Governance Agenda.
• Understand that common patient complaints may also be catalyst for change within Practice procedures.
• To understand the role of Risk Management within the Practice contributing to risk assessment and Significant Event Audit and the importance of Infection Control.
• The individual may be required to undertake the assessment and management of patients within the home environment.
• To actively participate in the delivery of QOF targets and others as deemed by the arrangements in general practice finance.

MISSION, VALUES AND STRATEGIC DIRECTION

• To promote at all times, the Practices, mission, values and understand the strategic direction of business plans.
• Ensure that patient centred care and safety is central to the culture, philosophy and organisation of the Practice.
• To encourage and support patient with long term conditions to develop their ability to self-manage.
• To develop a culture of ongoing review, taking into account new methods of working.

CODES OF CONDUCT AND ACCOUNTABILITY

• To work at all times within the highest levels of standards commensurate with the post.

Person Specification

Qualifications

Essential

• Advanced clinical assessment skills.
• Ability to independently assess, diagnose and manage acute and minor illness.
• Strong clinical reasoning and decision-making skills.
• Competent Independent Prescriber.
• Ability to request, interpret and act upon investigations.
• Understanding of evidence-based practice.
• Good clinical system knowledge and accurate record keeping.
• Understanding of safeguarding adults and children.
• Understanding of clinical governance and risk management.
• Knowledge of QOF and enhanced services.

Desirable

• Minor injury assessment and management skills.
• Experience supporting service development initiatives.

Experience

Essential

• Minimum one years' experience as a Advanced Care Practitioner.
• Demonstrable evidence of autonomous clinical practice.
• Experience assessing, diagnosing and managing acute and minor illness.
• Experience managing undifferentiated presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and within a multidisciplinary team.
• Commitment to delivering patient-centred care.
• Knowledge and experience of acute and chronic disease management.
• Knowledge of safeguarding, clinical governance and risk management.

Desirable

• Experience of Emergency Care, Urgent Treatment Centre or Minor Injury Unit settings.
• Experience of working in General Practice.
• Experience of same-day access or Duty Team working.

Personal Qualities and other requirements

Essential

• Effective time management and organisational skills.
• Ability to work autonomously and within a team.
• Excellent communication and interpersonal skills.
• Demonstrates personal accountability and professionalism.
• Resilient and able to work under pressure.
• Compassionate and patient-focused approach.
• Flexible and adaptable.
• Commitment to ongoing professional development.
• Disclosure Barring Service (DBS) check.
• Occupational Health clearance.
• Meet the requirements and produce evidence for professional revalidation.
• Evidence of CPD commensurate with the role.
• Flexibility to work outside core office hours if required by service need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Compass House Medical Centres

Address

Compass House Medical Centres

King Street

Brixham

Devon

TQ5 9TF

United Kingdom

Employer's website

https://www.compasshousemedical.com/ (Opens in a new tab)