Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Education

Essential

• GCSE English language level 4-9 (or equivalent)

Desirable

• Care Certificate

Experience

Essential

• Previous health care experience experience
• Experience of using MS Office, Word, Excel, and outlook
• Experience of working with Multi-Disciplinary Teams and/or attending meetings

Desirable

• Demonstrate an understanding of discharge planning
• Experience of working in the NHS, use of NHS systems and understanding of medical terminology

Knowledge

Essential

• Demonstrate understanding of GDPR and working with sensitive and confidential information

Desirable

• Red2 Green/ Criteria to Reside / SAFER initiatives
• Local Discharge Planning processes

Skills

Essential

• A self-motivated, innovative, and a pro-active problem solver
• Able to meet tight deadlines, prioritise workload, and work under pressure
• Flexible in approach to meet the challenges of a trust wide post
• Demonstrate good standards of written and verbal communication
• Ability to communicate at all levels
• Ability to work independently or as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist in the day-to-day running of the department to provide an efficient and effective service and take responsibility when required.

• To act as a representative of the Hearing Services department, be professional at all times and ensure effective communication and co-operation with all our users.

• To perform and supervise a wide range of duties both administrative and technical in order to achieve and maintain a high standard of patient care.

• To supervise the work of trainee and junior audiologist and provide instruction / seminars in audiological techniques to trainees studying for professional examinations including the BSc in Audiology.

• To perform fitting of digital hearing aids, assessments and fitting of Bone Anchored Hearing Aids.

• To assist in the day-to-day running of the department to provide an efficient and effective service and take responsibility when required

• To assist in the balance clinic and undertake many aspects of vestibular testing including Posturography, VNG and Caloric testing.

• To undertake a wide range of audiological tests on adults at the LRI and outlying clinics.

• To undertake direct referral assessments for Hearing Aids using MHAS protocols including GHABP and real ear measurement.

• To undertake first line quality monitoring and control, and to provide statistical information as required. To assist the paediatric audiologist in paediatric assessments including distraction and visual response audiometry.

• To evaluate and assist with the management of Tinnitus.

• Responsible for maintaining up to date skills, knowledge and competence, and awareness of professional issues.

• Undertake specialist education training as required that will allow health care to be delivered to the user through new ways of working.

• To take specific responsibilities for extra duties as agreed by Hearing Services Manager, and perform any other duties that may be reasonably requested.

(please refer to the job description/person specification for full details on the role).

Person Specification

Experience

Essential

• At least 12 months practical experience.
• Evidence of experience of competence of diagnostic and rehabilitative audiological procedures.
• Good understanding of clinical governance
• Demonstrates On-going personal development
• Demonstrates the ability to communicate well in a variety of settings with patient
• Ability to act autonomously within the scope of the role

Desirable

• Experience of using Practice Navigator Patient Management system
• Experience of vestibular function tests
• Experience of using Affinity systems.
• Experience of paediatric testing

Qualifications

Essential

• BSc in Audiology or equivalent
• BAAT part 1 and 2
• Evidence of Continuing Professional development or evidence of reflective profile
• Satisfactory attendance records throughout training period
• Willingness to undertake new clinical practices, education and training that will enhance

Desirable

• RCCP Registration
• Experience of using Practice Navigator Patient Management system
• Experience of using Unity systems, Genie & Connex, Target hearing aid fitting software

Driving licence and access to motor vehicle

Essential

• Valid driving licence and access to a motor vehicle in order to attend outlying clinics

Communication and relationship skills

Essential

• Demonstrates the ability to communicate well in a variety of settings with patients of all cultures and with differing levels of understanding
• Ability to develop and maintain effective interpersonal skills and relationships with colleagues across the health setting
• Able to maintain accurate patient records
• Understands confidentiality and data protection requirements in relation to own professional practice and in the supervision of others
• Able to present factual written and verbal information and deal with questions

Skills

Essential

• Demonstrates a high level of clinical expertise
• Good understanding of clinical governance
• Ability to effectively problem solve

Analytical and Judgement skills

Essential

• Basic Knowledge of IT
• Ability to act autonomously within the scope of the role
• Demonstrates understanding of quality and change and the importance of new ways of working

Desirable

• Evidence of a role in new ways of working

Professional Development

Essential

• On-going personal development
• Participates in formal and informal teaching
• Recognises own limitations

Desirable

• Evidence of extended and further, external training

ResourceUtilisation

Desirable

• Evidence of extended and further, external training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

University Hospitals of Leicester NHS Trust ,Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Hours - Bank work shifts will be released on a four-week basis. Additional shifts may be released during this period according to the needs of the charity.

Salary - £13.45 per hour a shift is 7 hours. Hours of work are between 9 a.m. and 6 p.m.

We are currently updating our salary scales; this information will be released to you as soon as it is available.

If there are no available shifts in a month, a retention fee of £63.73 will be paid for that period.

Retention payments will be rescinded if three shifts are declined consecutively.

Hospital to Home

This scheme provides a wide range of short-term practical help for older people and their families and carers, following a referral from a health or social care professional, to prevent hospital admission or facilitate a safe discharge from Sheffield Teaching Hospitals NHS Foundation Trust.

Discharge Lounge Scheme

This service is based in the Discharge Lounge at the Northern General Hospital. It provides transport for patients who do not need ambulance transport but require more support than a taxi can provide. We offer wheelchair-accessible transport and, once home, take time to make sure that the patient is settled and has everything they need.

People who may benefit from the schemes are

Older and vulnerable people who may be frail or socially isolated, have no relatives, live alone or with older carers, and other vulnerable adults.

Older and vulnerable people who may be at risk of avoidable readmission.

Individuals or health/social care professionals who have concerns about home situations and a person's ability to live independently.

How the Schemes Work

Professionals from health and social care teams contact the office to arrange assistance for people being discharged from hospital or who are at home and at risk of readmission. Most requests are for short-term practical help and include, but are not limited to:

Collecting a patient from hospital and transporting them home safely.

Basic shopping.

Fitting temporary key safes.

Delivering and fitting small pieces of equipment, e.g. bed levers, commodes, pressure-relieving cushions and chair raisers.

Collecting clothes and other personal items from home and taking them to the ward.

Short-term feeding of pets left at home.

Picking up the patients key to provide access for a contractor, e.g. for repairs, adaptations or environmental health work.

Assistance with moving items of furniture to facilitate a hospital bed delivery, or to enable greater mobility and thus avoid admission to hospital.

Referrer-led home assessments.

Escorting to hospital appointments.

Welcoming the individual home.

Supporting the individual to follow up any problems associated with the hospital discharge process, for example, contacting district nurses or doctors as required.

Signposting to appropriate community activities and services.

Low-level support in essential areas such as food preparation, shopping, prescription and pension collection, light household cleaning and washing.

Advice and guidance on a healthy lifestyle and safety around the home.

Signposting to an appropriate benefits advice service, if required.

Duties and Responsibilities (Dependent on the Scheme)

Work closely with other team members to take referrals from a range of referrers, including health and social care staff, friends and family members and the individual themselves, and carry out those referrals where appropriate.

Complete referrals taken by the team for work described above.

Provide support to those discharged from hospital, or those likely to be readmitted, to help them regain the confidence to continue living independently.

Deliver a flexible, individual-centred service.

Provide support to informal carers.

Be available for enquiries from service users and their families and respond to any requests for information in a timely and professional manner.

Follow up, check and review all referrals with volunteers, service users and service providers in a systematic way.

As appropriate, provide telephone support to service users.

As directed, provide ongoing support and supervision to volunteers within SCCCC and ensure that the service is responsive to their needs.

Ensure that all duties and functions are carried out in accordance with SCCCCs regulations, policies, and procedures.

Maintain appropriate records of work undertaken and produce written reports as required.

Attend the meetings of the organisation and any other meetings as required.

Attend appropriate training courses to enhance and develop their own skills.

Liaise with the fundraiser in order to maximise donations to the organisation.

Publicise the scheme through all appropriate channels.

Carry out other duties and relevant tasks consistent with the responsibilities of the post, which from time to time may be required as agreed between the post holder and the Senior Manager.

This is not a complete description of the duties and may be amended in light of the organisations changing needs, following consultation with the postholder.

Person Specification

Experience

Essential

• A minimum of two years experience in a relevant post or organisation
• Experience of contributing to a team environment
• Evidence of recent, relevant continuing professional development
• Understanding of the needs and challenges facing older people and their families
• Ability to work effectively with a diverse range of individuals and organisations
• Ability to communicate effectively, both internally and externally, with a wide variety of audiences
• Good telephone manner and the ability to deal sensitively with service users, family members and carers
• Ability to relate well to volunteers
• Methodical and accurate record-keeping
• Computer literacy and proficiency in standard Microsoft Office packages, including spreadsheets
• Committed and highly self-motivated
• Ability to work in a self-directed manner and as part of a team, with a commitment to mutual support
• Ability to work under pressure
• Ability to solve problems competently
• Ability to adhere to an organisations policies, procedures and instructions
• Ability to act with integrity and take action if ethics, values or standards are compromised
• Car driver/owner with a full UK driving licence for a manual vehicle with daily access to a vehicle (this is essential)
• Shares SCCCCs values and ethos and is committed to SCCCCs vision
• Willing to work outside office hours (both evenings and weekends) when necessary
• Able to demonstrate outstanding timekeeping and attendance
• Able to display a flexible and adaptable approach to the range of duties required
• Level-headed and non-judgemental, with a calm approach and a commitment to equal opportunities and diversity
• Willingness to learn and a commitment to training and development
• Ability to maintain confidentiality

Desirable

• Experience of working within a voluntary or charity sector organisation
• Experience of working with older people
• Experience of, or awareness of, risk assessments
• Qualification in community work and/or health and social care
• Understanding of the role of the voluntary and community sector in the field of health and social care
• Knowledge of health and safety issues
• Clear enhanced DBS disclosure check

Qualifications

Essential

• Five good GCSEs (or equivalent), including English and Maths

Desirable

• Health and/or social care qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Churches Council for Community Care

Address

Unit 19 President Buildings

Savile Street East

Sheffield

South Yorkshire

S4 7UQ

United Kingdom

Employer's website

https://scccc.co.uk/about-us/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Clinical

• Carry out planned care required by the clinical trials protocol for a group of volunteers without direct supervision.
• Ensure the assessment, planning, implementation and evaluation of evidence based, individualized patient/volunteer care.
• Responsible for recruiting to, and following up, patients within studies. This includes both randomized clinical trials and other highquality clinical studies. The role will involve working closely with multidisciplinary clinical teams
• Act as a patient advocate enabling patients to make informed choices concerning their involvement in the clinical trials and ensuringadvice and information is provided.
• Ensure there is sufficient skill mix of staff for patient safety during clinical trials and ensuring that they are carried out within the Trustand Centre's policies and clinical trial protocol.
• Assist in clinical trials including venepuncture and cannulation of volunteers when necessary ensuring that they are carried out withinthe Trusts policies, research governance , Medicines for Human Use ( Clinical Trials Regulations ) Incorporating InternationalConference on Harmonisation of Good Clinical Practice (ICH GCP) and Data Protection Act.
• Undertake clinical tasks such as phlebotomy, analysis of blood specimens, drug administration and clinical observation etc.Assist and advise staff, both registered and unregistered in the delivery of care to the volunteer.
• Ensure that written informed consent has always been obtained for any treatment provided for, or any sample or data taken from aVolunteer which will form part of a research study , in accordance with the Trust research governance arrangements and Medicines for Human Use ( Clinical Trials Regulations ) Incorporating International Conference on Harmonisation of Good Clinical Practice (ICH GCP).
• Have responsibility for the correct administration and custody of medicines according to Trust policy.
• Maintain all data and case report forms relating to clinical trials in accordance with the Medicines for Human Use ( Clinical TrialsRegulations ) Incorporating International Conference on Harmonisation of Good Clinical Practice (ICH GCP).Report any deviation from normal practice to senior staff and implement agreed changes in care programme.
• Deal with concerns raised by volunteers and visitors in a proactive manner and take remedial action as necessary.
• Act as the volunteers advocate

Administration

• Plan, organize and deploy staff according to ability and workload in order to meet participant needs.
• Ensure that nursing practices comply with Trust policies and procedures
• Communicate effectively at all times and maintain a harmonious working environment.
• Maintain a safe environment in accordance with the Health and Safety at Work Act.
• Assist the Nurse Manager in managing incidents, accidents and complaints in accordance with Trust policies and procedures.Assist in ensuring the availability of resources for volunteer careEnsure equipment is in good working order, and report appropriately when defective
• Participate in audits, Eg. those undertaken by the Medicines and Health Care Regulatory Authority ( MHRA ), nursing audits and clinical benchmarking exercises, and suggest any change to improve standards
• Ensure the economical use of resources
• Contribute to the overall control of the ward or departmental budget and identify areas where cost improvements can be made.
• Ensure the safe custody of volunteers property in accordance with Trust policies.
• Actively participate in and support the development of the clinical research facility.
• Promote and participate in the implementation of policies within the Centre and to ensure compliance with Trust, Government and EUDirectives.
• Maintain accurate documentation in clinical trial documents and patient notes.
• Ensure that clinical trials are effectively archived as required.Assist in the process of gaining local regulatory committee approval (ethics and R&D approval).

Education and Training

• Assist in the education and support of health care professionals to enable them to care for clinical trial patients and recruit to clinical trials where appropriate.
• Maintain an up to date knowledge of research related topics particularly related to clinical trials.
• Attend local and national meetings as appropriate and as agreed with the local coordination centre.
• Attend regular update sessions at GSTT.
• Assess the needs of volunteers, relatives and carers and provide them with information as requested
• Educate and counsel volunteers, family and those who volunteer for clinical trials before, during and after clinical studies and investigations
• Assist the Charge Nurse in orientating all new staff and students to the ward or department
• Provide teaching and development to the nursing team and students helping them to achieve their learning outcomes
• Act as a role model, mentor and preceptor to the nursing team

Other

• Understand and adhere to Trust policies and procedures.To maintain patient confidentiality and standards of Good Clinical
• Practice (GCP) at all times
• Maintain NMC registration

Person Specification

Knowledge/Qualifications

Essential

• Level 1 NMC Registered Nurse
• Educated to degree Level or above

Desirable

• Specific Clinical Research qualification
• Relevant specialist course or equivalent experience (eg. SACT)

Previous Experience

Essential

• Extensive experience of working within a ward environment as a qualified nurse
• Experience with data management including Excel Spreadsheets, eCRF and patient database systems
• Experience of effective multidisciplinary team working
• Familiar with Good Clinical Practice & Certification

Desirable

• Post registration experience in a relevant specialty (SACT, oncology, research delivery)

Skills

Essential

• Knowledge of research methodologies
• Knowledge of quality, standard setting, benchmarking and audit
• Competency in medication administration including IV drugs
• Organisation, problem solving and management skills
• Ability to perform clinical activities specific to speciality
• Competency in phlebotomy and cannulation

Additional Information

Essential

• Flexible approach towards teamwork and patient/family involvement
• Enthusiastic, professional and accountable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Cross Site - Guys and St. Thomas'

London

SE1 9RT

United Kingdom

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Education, Training and Qualifications

Essential

• GCSE English Language - Grade C or above or equivalent
• RSA III Typing/Word Processing or equivalent
• Audio Transcription

Desirable

• AMSPAR or equivalent

Experience & Knowledge

Essential

• Secretarial experience

Desirable

• Medical secretarial experience

Communications and interpersonal skills

Essential

• Good interpersonal skills
• Good communication skills - verbal and written

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will need the ability to prioritise your own workload, using own judgement to action and escalate as appropriate emails/correspondence to supervisor/manager, prioritising clinically urgent appointments according to clinical guidance and according to Trust policy and deal with general enquiries and appointment queries face to face and by telephone from staff, patients, and the general public in a courteous, confidential and sensitive manner with tact and diplomacy.

Promoting good relations and the public image of the department whilst providing efficient and open communication with your team, adhering to administration procedures and generate appointments ensuring compliance with processes, procedures, policies and governance requirements in order to provide a safe, professional, efficient, cost effective and comprehensive service.

You will work closely with departmental supervisors/managers in order to understand the team priorities on a day-to-day basis, processing clinic outcomes on our PAS system in a timely manner, process new referrals internally and externally via ERS, printing and distributing in a timely manner and support any other administrative task within the clerical team

Person Specification

Qualifications

Essential

• GCSE\'O' level English or equivalent
• Good standard of general education including at least 5 GSCS\O levels or equivalent

Desirable

• Admin NVQ level

Knowledge

Essential

• Experience of working in a similar position for 2 years

Desirable

• Experience of hospital systems namely Medway; CED; ICE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Southend

SS0 0RY

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

• GCSE English and Maths pass or equivalent.
• ECDL or equivalent
• NVQ Level 3 Administration or equivalent practical knowledge.

Experience

Essential

• Experience of working in a hospital or busy office environment.
• Significant experience in difficult patient situations
• Customer care experience

Desirable

• Call centre experience.
• NHS experience.

Skills & Knowledge

Essential

• Good communication skills both verbal and in writing
• Demonstrate attention to detail and accuracy when completing tasks
• Excellent customer service skills and evidence of dealing with telephones and meeting targets.
• Time management skills.

Desirable

• Good knowledge of NHS targets.
• Knowledge of clinical and surgical procedures
• Knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices, Heatherwood Hospital

Brook Avenue

Ascot

SL5 7GB

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary

To be the lead pharmacist for rheumatology, leading, managing and developing medicines management initiatives for rheumatology patients at PAHT.

This is an innovative role with the majority of time spent on rheumatology duties. The post holder will be based in the rheumatology department

To lead work with the specialist nurses & consultants in rheumatology to implement biosimilar switching, to the benefit of the health economy and to maximise the income to the Trust from any switching.

To lead work with the specialist nurses & consultants in rheumatology in setting up and running biologics consent clinics to review long term patients prescribed biologics.

To report back on savings / income generation from biosimilar switching to the Family, Diagnostics and Community and Planned pathways (MSK and ENT Care Group) Divisions.

To develop, train, motivate and encourage staff working within the team.

To further examine the opportunities for biologics.

This may include:

Introducing new biosimilars when available and monitoring their outcomes

Reviewing stopping criteria

Monitor homecare deliveries to reduce waste, including patients in a partnership

Help in moving appropriate patients to subcutaneous formulations as they become available

To advise and develop biologic pathways in collaboration with the ICB when/ if new developments are made and/ or new biologics are introduced

Conduct audit on patients due to start on biologics are instead started on MTX S/C (if appropriate) and the financial savings this could make vs starting patients on biologics

Start biologic weaning clinic for stable patients with regular monitoring to wean patients off biologic safely resulting in reduced medication burden to patient and financial saving for trust

Start moderate pathway initiating clinic as per NICE - starting patients early on biologics will reduce the health-economic impact.

Counselling patients starting biologics and DMARD's thoroughly will help reduce calls to helpline and improve patient safety and compliance

Safety checks for patients initiated on biologic can be done by nurse/ pharmacist as a telephone clinic - increasing clinic capacity in doctors clinic for new patients

Combined counselling sessions for patients being started on DMARD's/ Biologics - having presentations to run through the information

1. Service Provision

1.1 To lead on the implementation of the biosimilar switching as appropriate to ensure patients are switched as smoothly as possible & within the Trust timeframe of the biosimilar implementation

1.2 To work with the specialist nurses to keep a database of all switches & ensure patients are followed up

1.3 To keep a record of failures to switch & the reasons why

1.4 To produce financial reports for the Family, Diagnostic and Community and Planned Pathways Divisions where appropriate

1.5 To improve mechanisms within Rheumatology to minimise ‘waste’ with Homecare biologics. Examples of mechanisms include: monitoring dose changes; monitoring prescription requests and monitoring drug supplies.

1.6 To ensure the smooth running, day to day management of the Homecare pharmacy service to the rheumatology patients, as well as ensuring the switch happens with no disruption to patients.

1.7 To optimise funding applications for biological therapies that are used outside of national guidelines

1.8 To assist the existing CNS Rheumatology team in setting up a Biologics Review Service to optimise the use of biological therapy within the Rheumatology Service

1.9 To ensure that service provision is flexible and responsive to patient and service needs

1.10 To ensure the safe, clinically effective and cost-efficient use of drugs within rheumatology

1.11 To attend MDTs as part of the multi-disciplinary team

1.12 To meet any medication-related needs of rheumatology patients

1.13 To ensure that all healthcare professionals working in rheumatology are trained appropriately and are aware of all medicine related policies and procedures relating to the service

1.14 To provide drug expenditure reports and identify potential cost savings within the service as requested

1.15 To design and carry out audits as required

1.16 To attend outpatient clinics as deemed appropriate

1.17 Undertake risk management, including investigating clinical incidents in rheumatology and ensuring compliance with medicine legislation.

1.18 The post holder will be expected to identify, where necessary, areas that require service changes and develop a strategy to carry out the change through consultation with senior colleagues within and outside the pharmacy including commissioners.

1.19 Communication with ICB and NHS England about medicines policies or guidelines specific for their area of practice and for funding requests

1.20 Review and deal with high cost drug challenges from ICB and NHS England

1.21 Undertakes research into homecare medicines management services, which may include the trial of novel methods of providing homecare medicines management, or services for medicines previously not managed through homecare.

1.22 Pharmacy lead in the achievement of short, and long term, objectives within rheumatology in relation to medicine optimisation, especially regarding DMARDS

1.23 Develop and manage biologic review meetings to discuss all biologic initiations and yearly reviews

1.24 Counselling patients and answering concerns on their medication including telephone support clinics

1.25 To manage non biologic patients through drug switching DMARD management

1.26 To implement NICE guidance

1.28 Write or respond to business cases for service development to secure additional funding.

1.29 Attend departmental meetings to advise on medicine use and financial implications

1.30 Horizon scan for new drugs and advise the rheumatology meetings on the financial implications

1.31 Co-ordinate Medicines Use Savings Projects

1.32 Review prescribing data from out-patient clinics

1.33 To develop shared care guidelines for rheumatology

1.34 Responsible for self-audit and data collection to evaluate the on-going effectiveness of the role of Advanced Clinical Pharmacist for rheumatology

Person Specification

Qualifications

Essential

• Masters qualification in pharmacy or equivalent qualification plus one- year pre-registration experience
• Registrant of the General Pharmaceutical Council (GPhC)
• Postgraduate diploma in clinical pharmacy or equivalent experience or qualification
• Independent prescriber status or ability to complete course leading to independent prescriber qualification

Experience

Essential

• Substantial post-registration experience as a practising clinical pharmacist.
• Experience of dealing with highly complex clinical issues which require the pharmacist to analyse information from a range of sources, which may not be in agreement, to formulate a response. In such situations, it may be necessary to find a novel solution to an unusual clinical situation. The pharmacist will have developed negotiating and persuasive skills with other clinical team members, patients and relatives.
• Experience of dealing with a wide variety and grade of hospital staff (including senior medical and managerial staff) on a regular and ongoing basis.
• Experience of hospital clinical pharmacy services, including high cost and homecare services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Provide a friendly, welcoming and professional first point of contact to patients and a range of health care professionals. Telephone calls should be dealt with in a sensitive and tactful manner especially when liaising with distressed, angry or confused patients and/or relatives.

Deal with telephone calls and emails, responding in a timely manner and taking appropriate action as required. Provide non-clinical information to patients as appropriate recognising when to redirect calls to senior staff.

Use information systems effectively ensuring a high standard of information recording is maintained.

Support other administrative staff with the organisation of clinics and appointments and provide other administrative duties appropriate to role.

Record and update patient information on hospital IT systems accurately. To use departmental database (Infoflex) to log calls coming into the department via the nurse advice line and update patient treatment records.

Organise the admission of patients for procedures/treatments, liaising with the relevant department and contacting the patient to inform them of the admission arrangements.

Liaise with GPs and other referrers when necessary to obtain further information for the clinicians prior to the patients appointment.

Print and distribute clinical correspondence accurately within Trust timescales, ensuring that all instructions and enclosures are actioned prior to distribution.

Ensure all documents that require scanning onto the electronic patient record are uploaded accurately and appropriately in a timely manner so that patient information is available to clinical staff.

Record and update patient information on hospital IT systems accurately.

Perform basic data entry for departmental database.

Sort, prioritise and distribute incoming mail to the appropriate members of staff.

Maintain stock of stationery equipment and patient information material in the department and clinical rooms.

Provide cover for and undertake duties of absent colleagues appropriate to experience and competence.

Take an active role within the department attending staff meetings and participate in discussions to improve and evaluate the service

Undertake relevant training identified in conjunction with line manager.

Person Specification

Qualifications

Essential

• oGood general education

Desirable

• oNVQ / Level 2 qualification in administrative area

Knowledge

Essential

• oKnowledge of Microsoft applications including Word, Excel, Outlook
• oGood working knowledge of office procedures

Desirable

• oKnowledge of NHS processes and systems

Experience

Essential

• oExperience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.
• oAble to input data accurately and Efficiently
• oExperience handling confidential and sensitive information

Desirable

• oExperience of working in an NHS/health care setting.
• oExperience of processing NHS/health care documentation.
• oExperience of working with paper-based and electronic filing systems.

Personal Skills

Essential

• oTeam player
• oAble to work in accordance with Trust values
• oAble to plan and prioritise own workload
• oGood communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers
• oConfident in completing repetitive tasks whilst maintaining attention to detail.
• oEmpathetic and able to support vulnerable patients in resolving queries

Desirable

• oAbility to maintain and update patient information database(s).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Rheumatology, Zone T, Luton & Dunstable Hospital

641 Dunstable Road

Luton

LU4 8RQ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

Lead the ward/dept team by an appropriate management style to maintain good morale and a team approach to work:

Deploy/book staff to meet the workload with an appropriate skill mix for 24 hour cover.

Hold and maintain the designated budget.

Influence control of overall ward/dept expenditure.

Ensure regular risk assessments are carried out to identify clinical risks and prevent incidents.

Monitor the capability, competence, sickness and absence of staff.

Ensure compliance to trust policies and procedures amongst the multi-disciplinary team

Obtain and analyse statistical information for the area of practice.

Ensure the accurate input of data to I.T. systems.

Manage stores and supplies for the area of practice.

Ensure the proper use of and maintenance of equipment.

Lead in the selection, interviewing and monitoring of staff.

Attend and contribute actively to relevant meetings (e.g. ward manager and unit meetings) and working parties.

Act up for the Lead nurse

Take responsibility and lead on designate tasks in key areas care

Support band 6 staff with shift leadership and professional development.

Education, Training and Development of Staff

Guide and support staff in their professional development and clinical competence.

Reviewing and managing the performance of all staff by identifying their educational and other needs, annual IPR and objectives.

Ensuring the orientation of staff and preceptorship in in-service training.

Promote, encourage and participate in research, audit and studies related to the area of practice.

Implement ward teaching programmes.

Guide and support staff in the monitoring and assessment for all learners in the clinical area.

In liaison with universities, provide a successful learning environment for students.

Participate in a shadowing programme of the senior nurse.

Professional and Legal Responsibilities

Be familiar with and to observe ward, department, hospital and district policies,the NMC Rules and Code of Practice.

Update own knowledge and skills in order to develop professionally and to contribute to the improvement of the service.

Take responsibility for the safe storage of records and the maintenance of confidentiality

Person Specification

Qualifications

Essential

• Registered Nurse
• QIS trained with experience
• Current NLS 4 yearly training
• Experience in shift leading

Desirable

• Leadership training/Course or desire to develop
• Research experience
• Risk Management or Quality Improvement Projects participation

Skills

Essential

• Ability to work and communicate as part of the multidisciplinary team
• Good level of IT ie Email/Internet
• Ability to prioritise in order to meet deadlines when writing reports
• Effectively carries out tasks related to audit and evaluating services
• Ability to plan workload and supervise others effectively to meet service needs
• Ability to deal with operational issues
• Ability to deliver on the Key NICU performance indicators

Desirable

• Project leadership skills

Experience

Essential

• Substantial time working in Neonatal unit
• Mentoring students
• Change management skills

Desirable

• Evidence of involvement in project management

Knowledge

Essential

• Knowledge of teaching and learning
• Able to evaluate and analyse results of audit in order to improve the service
• Experience in change management and/or quality improvement initiatives
• Knowledge of National Neonatal policies & guidelines
• Fully aware of the children's Act & National/Local Safeguarding Children Board legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Arndale House

Luton

LU4 0DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

To provide an efficient, friendly and professional reception and administrative service for the practice. The post holder will act as the first point of contact for patients, ensuring they are supported, signposted appropriately and treated with respect. The role involves managing a wide range of administrative duties to support the smooth running of the practice and contribute to high-quality patient care.

• Welcome patients and visitors to the practice in a polite and professional manner.

• Answer incoming calls promptly and efficiently, managing appointment booking, triage signposting and general enquiries.

• Maintain an organised reception area and ensure confidentiality at all times.

• Check patients in for appointments and manage the electronic call system.

• Deal with patient queries, concerns and signpost appropriately to clinical or administrative teams.

• Process incoming and outgoing mail and correspondence.

  Administrative Duties

  • Process prescription requests in line with practice protocols.

  • Handle patient registrations, deductions and amendments accurately.

  • Support with scanning, coding and workflow of clinical documents.

  • Manage and respond to tasks from clinicians and the wider administrative team.

  • Assist with recalls, data collection and administrative support for QOF, enhanced services and practice audits as required.

  • Maintain accurate patient records using the clinical system (e.g. EMIS).

  • Support the practice team with general office duties as required.

  • Communication

  • Communicate effectively with patients, carers and colleagues.

  • Escalate concerns or challenging behaviour appropriately to senior staff.

  • Work collaboratively with the reception and admin team to ensure tasks are completed in a timely and accurate manner.

    Training & Development

    • Participate in induction, mandatory training and ongoing development.

    • Engage in team meetings, learning sessions and any relevant training provided by the training practice.

    • Be willing to learn new skills and adapt to changes within the practice.

    Confidentiality & Compliance

    • Maintain strict confidentiality of patient and practice information at all times.

    • Adhere to practice policies, procedures and NHS guidelines.

    • Comply with GDPR, safeguarding and health & safety requirements.

    • Report any incidents, concerns or risks to the Practice Manager.

Person Specification

Qualifications

Essential

• Good standard of general education (GCSE English and Maths or equivalent)

Experience

Essential

• Experience working in a busy reception, customer service or administrative environment
• Experience dealing with the public, both face-to-face and over the telephone
• Experience using IT systems confidently and accurately
• Experience working as part of a team to meet deadlines and manage workload
• Strong organisational skills with the ability to prioritise tasks effectively
• Ability to work in a fast-paced environment and handle competing demands
• Good attention to detail and accuracy when processing information
• Ability to maintain strict confidentiality at all times

Desirable

• Experience using EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rosegrove Surgery

Address

225-227 Gannow Lane

Burnley

Lancs

BB12 6HY

United Kingdom

Employer's website

https://www.rosegrovesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The specialty commitment of this post includes the provision of specialist and general outpatient clinics, consultant to consultant referrals, GP Advice and Guidance and MDT participation. The post holder will also be expected to participate in General Internal Medicine (GIM) and In-reach rota. This responsibility is shared with other departmental colleagues.

The GIM in-patient commitment and the Diabetes specialty in-reaching commitments will rotate in blocks of 4 weeks, to be shared with other consultant colleagues in the department. This duty is to provide ward-based care duty for the teams designated base ward (Ward 12). Elective out-patient work commitment in Diabetes and Endocrinology, will be adjusted accordingly during blocks of GIM / Diabetes in-reaching.

Weekend commitment (other than B rota on-call) for specialty support, is provided for during the GIM block, in the form of phone support (from home or on-site if doing weekend base ward round) for Diabetes Inpatient Specialist Nurse (DISN) on both Saturday and Sunday.

Currently the Acute Medical responsibility of the post is to participate in the B rota, which is a 1:10 rota. The B rota consultant provides out of hours general medical cover (up to 78 years of age). The B rota undertakes the traditional weekday morning and weekend post-take round of patients admitted overnight on a 1:10 rota, the physicians are also available to be called back into the hospital out of hours to deal with clinical problems.

The successful candidate will participate in the B rota and share the ward based in-patient General Medical work. If review of Acute Medical services leads to change in the Acute Medical duty of this post from B rota to A rota participation, a corresponding reduction of the ward-based in-patient General medical duty component of the post will be made and adjusted correspondingly.

The pattern will be subject to change, in order to fit in with the requirements of the Needs Based Care model in the provision of Acute/ General Internal Medicine and Diabetes specialty in-reaching, as well as availability of out-patient clinic spaces. Elective out-patient work commitment in Diabetes and Endocrinology will be adjusted accordingly during blocks of GIM /Diabetes in-reaching

Example indicative table is available within the job description (section 3)

Closing Date: 11.09.2026

Assessment Date: Week Commencing 12th October TBC

Interview Date: 23.10.2026

Person Specification

Qualifications

Essential

• Medical Degree
• MRCP

Desirable

• MD or equivalent Higher Degree or evidence of relevant research
• Ability to supervise postgraduate research

Registration

Essential

• Full GMC Registration (GMC Licence to Practice is mandatory before employment commences)
• oEntry onto the GMC Specialist Register

Clinical Effectiveness

Essential

• Experience of guideline appraisal
• Participation in relevant local audits
• Ability to interpret and apply clinical research
• Able to demonstrate a broad understanding of the principles and elements of clinical governance.

Desirable

• Evidence of implementing relevant evidence based medicine.
• Implementation of evidence based guidelines.
• Participation in relevant national audits.
• Recent published clinical research in peer reviewed journal.

Clinical Experience

Essential

• Excellent all round experience of DGH work
• Evidence of thorough and broad training and experience in General Medicine and Diabetes/Endocrinology.
• Able to take full and independent responsibility for clinical work and delivering service without direct supervision.

Desirable

• Expertise and leadership in a sub-specialty area of Diabetes and Endocrinology e.g. Diabetes in young adults/ adolescent, insulin pump therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

L&D Hospital

Lewsey Road

Luton

LU4 0DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

B3 JD attached

To welcome clients attending the centre and deal with face-to-face enquiries from the public about the range of services available To greet service users and visitors in a courteous, friendly and helpful manner To assist with the registration of clients using the electronic patient record system and department booking guidance including providing information via the phone and other communication methods To set up reception, waiting and clinical areas, maintaining and recording cleanliness standards and contributing to the smooth running of service To ensure clinical and public areas are adequately stocked with clinical supplies, stationary and client information and coordinate stock management across all Integrated Sexual Health Clinics where appropriate Participate in the smooth coordination of stock management across all Integrated Sexual Health Clinics as instructed To take receipt of urine samples and swabs with due regard to infection control and departmental protocols. Carry out the accurate and appropriate labelling, preparation and storage, and arrange transportation of specimens and samples To demonstrate knowledge and understanding of safeguarding issues, reporting areas of concerns to a clinician To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced To accurately record and collate statistical data in the form of client attendance/activity and centre establishment levels To ensure that the all operational areas are tidy at all times To liaise with clinical and other staff as required to ensure the smooth running of the centre and to understand the importance of team work To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately To participate and assist in evaluation and feedback To attend team and departmental meetings and actively participate in service improvement

To assist clients who require an interpreter and to book interpreters when necessary To work with Clinical Nurse Manager to establish evidence of development in accordance with competency record and actively engaging with competence reviews and follow-up To demonstrate and distribute condoms to clients using C- Card protocol on satisfactory completion of relevant training To undertake appropriate training linked to the development of protocol led clinical tasks, for example phlebotomy training and apply to practice when competent To participate in health promotion events including targeted outreach and delivery of sexual health awareness workshops in non-clinical environments To undertake training in microscopy and apply to practice

IAL DESIRABLE EVIDENCE

Person Specification

Experience

Essential

• Experience working with the public in pressurised situations
• Experience in patient-facing care
• Experience working in a team

Desirable

• Sexual Health experience
• Phlebotomy experience

Qualifications

Essential

• NVQ Level 3 or equivalent experience

Skills

Essential

• Interpersonal skills
• Able to travel to clinics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide CIC

Address

Abbey View Clinic

9-10 Churchyard, Bury St Edmunds

Bury St Edmunds

IP33 1RX

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

1. To offer advice to managers and staff on the interpretation and application of terms and conditions of service and contractual issues, policies and best practice, ensuring accurate and consistent interpretation and application, where there may be a range of options.

2. To provide expert professional advice and support to managers in dealing with employee relations issues providing guidance in casework involving discipline, capability, grievance, and the management of sickness absence ensuring that practice complies with Trust policies and procedures, are fairly and consistently applied, and that good practice is maintained.

3. To coach staff and managers in Human Resources issues where appropriate, ensuring that all advice is accurate and compliant with Trust policies, the law and good practice, and to support the L&OD team, where relevant, in the creation and quality assurance of relevant training content.

4. To provide administrative and analytical support to preparation work for employment tribunals and relevant legal disputes.

5.Provide employment relations advice on disciplinary and grievance processes and work alongside Investigating Officers to ensure investigations are carried out in a fair and timely manner

6. To support the management of change within the organisation, including involvement in the handling and co-ordination of redeployment matters, consultation with staff and trade union representatives, counselling and assisting with redeployment initiatives, ensuring that change is implemented smoothly.

7. To undertake project work, ensuring that the aims and objectives and high standards are met and that the Trust makes effective use of its resources.

8.To participate, as required, in the design and delivery of training and development events for managers and staff on People policies and procedures.

9. To have the ability to build credibility with managers and staff using effective interpersonal skills

10. To be able to communicate HR protocols and procedures to managers in a manner that enhances the HR function

11. To be proactive and use your initiative effectively and demonstrate a positive and logical approach to problem solving

12. Any other duties, which fall within the general scope of the job description and band.

Person Specification

Qualifications

Essential

• CIPD level 5 or above or equivalent qualification or experience

Skills and Knowledge

Essential

• Demonstrates sound and up to date knowledge of UK employment law
• Understands the importance of confidentiality, data protection and information governance
• Good understanding of HR best practice
• Able to use HR databases and information systems
• Good analytical skills with the ability to provide excellent management information as required
• Proficient in the use of IT packages including Microsoft Office suite
• Excellent interpersonal and communication skills including verbal reasoning, presentation skills, influencing & persuasion skills.
• Able to analyse, review and write complex case reports
• Demonstrates the abilities necessary to develop strong working relationships, be an effective team member as well as the ability to work on own initiative
• Good organisation skills and planning skills
• Evidence of using initiative and "thinking outside the box

Desirable

• Good working knowledge of NHS Agenda for Change terms and conditions of employment
• Knowledge of the Electronic Staff Record (ESR) System

Experience

Essential

• Previous experience of working in a HR Advisory role
• Experience of advising managers on how to deal with the full range of complex employee relations, e.g. grievance, sickness, performance management, disciplinary, flexible working requests etc.
• Demonstrable experience of managing a large ER caseload in a pressurised environment
• Previous experience of interpreting terms and conditions of employment
• Experience of the design, delivery and presentation of HR training programmes for managers
• Experience of communicating and providing advice effectively to colleagues and managers at all levels

Desirable

• Relevant Sector Experience
• Previous experience of policy review, development and implementation
• Experience of advising managers on organisational change issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

a) Provide an administrative and clerical function to support the Outpatient team in respect of any requests to do with Health records this can include Archiving and Subject Access Requests.

b) Comply with Sussex Community NHS Foundation Trust and Chailey Clinical Services agreed policies and procedures.

c) To participate in annual reviews and regular Supervisions.

d) To ensure all Mandatory and Statutory training is up to date in line with Sussex Community NHS Foundation Trust policy.

Person Specification

Qualifications

Essential

• Educated to GSCE level or equivalent
• Knowledge of Microsoft Word, Excel and Outlook email

Skills and Knowledge

Essential

• Ability to communicate clearly and appropriately with patients, NHS staff at all levels, and members of the public, both face-to-face and on the telephone
• Ability to work under pressure and deal with conflicting demands
• Ability to work both as part of a team and independently.

Experience

Essential

• Dealt directly with customers, patients and members of the public
• Handling personally or commercially sensitive information

Desirable

• Experience working within the NHS or a similar healthcare setting

Other Requirements

Essential

• An understanding of the principles of equal opportunities in relation to staff and patients
• Awareness of Data Protection and confidentiality

Desirable

• Willingness to be adaptable, willing and flexible with working hours should delivery of service require this on occasions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Chailey Clinical Services

Beggers Wood Road

Chailey

BN8 4JN

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Salaried General Practitioner

REPORTS TO: The Partners Clinically

The Practice Manager Administratively

Job Summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. The post-holder will be expected to work within the primary care team to enhance the service offered to the community, and to manage their illnesses and promote their health. The post-holder will hold a list of patients commensurate with their sessions worked in practice.

Special Requirements of the Post

GMC Registration

Membership of a recognised defence organisation

Inclusion on the Performers list with NHSE

DBS

Clinical Responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards including appropriate coding and use of electronic templates and other electronic systems as agreed.
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety which can be found on the practice intranet

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and coding of patient data
• Contributing to the collection of QOF data and any other targets that the Department of Health or CCG might set
• Attending training, meetings and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Use the clinical bins and sluice room in accordance with procedure

Leave the consulting room clear and tidy.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

This Job Description will be reviewed periodically and may be amended according to the requirement of health care policies and job requirements. It is intended as a guide to the range of duties covered and should not be regarded as an inflexible specification and is not intended to be exhaustive.

Person Specification

Experience

Essential

• GP Clinical system
• Evidence of learning from Significant Events
• Experience with QOF

Desirable

• EMIS
• Docman
• Anima
• eRS
• Microsoft Office

Qualifications

Essential

• Medical Degree
• GMC registered
• On Performers list
• Enhanced DBS

Desirable

• MRCGP
• Trainer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hamble Valley Health

Address

Blackthorn Health Centre

Satchell Lane

Hamble

Southampton

SO31 4NQ

United Kingdom

Employer's website

https://www.hamblevalleyhealth.nhs.uk/ (Opens in a new tab)