Job description

Job responsibilities

Provide emergency recall and undertake on-call duties as part of the on-call team to ensure that emergency repairs occurring out of normal hours are attended to.

To liaise and work with other trades/disciplines including external agencies (contractors).

Participate fully in the Labour Management Scheme completing timesheets and job dockets and providing all relevant information.

Interpret detailed engineering drawings and specifications to instruct and advise others.

You will be required to complete competent person assessments in relevant mechanical positions i.e. BG01 operators, CP Medical Gases, CP Ventilation, CP Confined Spaces CP Pressure Systems.

You will be working on the repair and maintenance of Trust Estates assets such as heating plant, pumps, boilers, Air handling units, BMS plant controls, water tanks and water quality systems, mechanical control panels.

You will also work on HWS systems, medical gas systems and refrigeration systems. There is programmed planned preventative and statutory maintenance on selected equipment that you will be involved in managing

Must be able to work efficiently with minimum supervision at all timesTo carry communication devices [mobile phones, two-way radios] to facilitate immediate response to emergencies.

Person Specification

Education and qualifications

Essential

• Recognised time served apprenticeship, or City & Guilds in Mechanical Engineering/Plumbing or BTEC (ONC) in Engineering or equivalent. NVQ3 or above.

Desirable

• CP MGPS.
• CP Ventilation.
• CP Pressure Systems.
• BG01 Boiler operators or Steam
• Knowledge & experience
• Legionella awareness

Knowledge

Essential

• Mechanical Services and experience

Desirable

• CP MGPS
• CP Ventilation
• CP Pressure Systems.
• BG01 Boiler operators or Steam.
• Knowledge & experience.
• Legionella awareness.

Experience

Essential

• Heating & Ventilation Plumbing.

Desirable

• Steam, Medical Gases
• Pressure Systems
• Water Hygiene

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Respond to queries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary.
• Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes.
• Participate in the training and supervision of Support Medical Secretaries, Medical Audio Typists and work experience students, which will involve planning and allocation of work, and checking of letters produced for accuracy, as appropriate
• Undertake self-supervision and effective self-organisation in terms of:

1. co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management;
2. liaising with other secretaries to ensure fair distribution of work by mutual assistance;

• Establish and maintain efficient office systems, including filing systems and maintain a booking out and/or booking in system for case-notes.
• Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input)
• Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means.
• Input and extract data from hospital systems and other relevant software programmes, which may be Trust-wide or specialty-specific.

Person Specification

Qualifications

Essential

• GCSE English at Grade 'C' or above or equivalent
• AMSPAR Diploma or equivalent extensive medical secretarial experience
• RSA/OCR Level III or equivalent
• Proficient IT skills (use of Microsoft office packages - particularly word and excel)
• Working knowledge of medical terminology

Experience

Essential

• Ability to accurately transcribe complex dictation
• Previous Medical secretarial experience
• Experience using the hospital's Electronic Patient Record system
• Previous experience working in an NHS Office environment

Skills

Essential

• Clear and accurate written and verbal communication and ability to converse in a positive professional manner
• Proven ability to work in a team and be supportive of team members
• Highly motivated and possess enthusiasm for developing the role
• Good organisational skills. Manage/priorities own workload
• Ability to use own initiative and work without close supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Burnley General Hospital

Casterton Avenue

Burnley

BB10 2PQ

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Independently perform Hysteroscopy examination and treatmen

Plan and document the on-going care requirements for the women maintain records that reflect planning, communication and management of care.

Ensure a working knowledge of the use, maintenance and safety of the machines used in the clinic.

Utilise advanced communication skills for complex situations regarding diagnostic findings and patient care.

Participate and facilitate the training and education of both medical and nursing staff that are undertaking Hysteroscopy related education.

Set, monitor and evaluate standards of care within the service.

Conduct qualitative and quantitative audits for the service to highlight the opportunities for the specialist clinic and advance the service.

Present audit findings in appropriate forums.

COMMUNICATION

Demonstrate pro-active and effective leadership and act as a positive role model.

Demonstrate effective communication and collaboration with all members of the multi-disciplinary team.

Communicate highly complex and sensitive information to the patient and referring clinician related to diagnosis.

Provide and receive highly complex information which requires empathy and reassurance and often involves overcoming barriers to understanding.

To communicate effectively and empathetically with relatives of patients.

To ensure that urgent findings are communicated and patients are directed accordingly.

To liaise with other departments/wards within the hospital and various external sources in order to provide a quality service to patients and clinicians. Keeping them informed of any delays to patient throughput that might result as a consequence of, for example excessive workload, equipment breakdown, sickness etc.

Ensure that incidents are reported to the Clinical Services & Quality Manager in accordance with trust policy.

To assess and provide specific communication needs of individual patients

Attend, contribute and when necessary, lead team meetings.

Take responsibility for reviewing the Standard Operating Policy for the service as required.

To develop clinical policies and protocols relevant to the service, ensuring that practice is evidence based. Propose changes to procedures and working practices within the service. Ensure all staff understand and adhere to policies and protocols.

Create and positively promote an environment which is conducive to education and learning.

Participate in the recruitment and selection of staff.

TRAINING AND DEVELOPMENT

To provide high quality expert clinical training and mentoring to all staff as agreed.

To provide specialist information to other Health Professionals regarding Hysteroscopy examinations and treatment as requested.

To personally undertake training and study and assessment, as necessary, to ensure that a high level of current professional knowledge and expertise is achieved, to maintain a CPD portfolio as evidence of all training/study and to use this as part of the annual appraisal process.

To participate, when possible and appropriate, in teaching, lecturing or presentation of case studies and attending multi-disciplinary team meetings.

To participate in research and audit projects and present findings related to these studies as appropriate thus participating in contribution to overall service developments.

ORGANISATIONAL RESPONSIBILITIES

The post holder will actively participate in the Clinical Governance process and Management of Risk. It is a standard element of the role and responsibility of all staff of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. Assist in the process of investigating incidents and participation in route cause analysis and sudden untoward incidents Participate in educating and supporting staff in the governance process.

Alongside the Band 7 OPD Manager the post holder will provide leadership and be a role model for medical and nursing staff.

The post holder will maintain records to NMC Professional Standards.

In conjunction with the Band 7 OPD Manager and Matron the Post holder will develop the service, responding to Professional Guidance e.g. NICE, RCOG Guidance

PROFESSIONAL RESPONSIBILITIES

The post holder will maintain NMC registration.

The post holder will work within the NMC code of conduct.

The post holder will participate in a Quality Assurance process to provide assurance of their ongoing ultrasound competence.

As an integral member of the Hysteroscopy team the post holder will collaboratively develop guidelines, pathway, policies and procedures.

Alongside the Band 7 OPD Manager the Post holder will provide leadership and be a role model for medical and nursing staff.

EMPLOYMENT ACTS AND CODES OF PRACTICE

All employees are required to comply with employment legislation and codes of good practice.

Equality and Diversity

We are an Equal Opportunities employer and will do all we can to make sure that job applicants and employees do not receive less favourable treatment because of their age, sex, marital status, faith, race, disability or sexual orientation, or for any other reason that is not justified.

Health and Safety

In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to follow Trust Health and Safety policies and safe working procedures, take reasonable care to avoid injury during the course of their work, and co-operate with the Trust and others in meeting statutory requirements.

Infection Control

All employees must comply with Prevention and Control of Infection polices and attend any related mandatory training.

Sustainability and Corporate Social Responsibility

The Trust attaches great importance to Sustainability and Corporate Social Responsibility. It is the responsibility of all members of staff to ensure that the Trusts resources are used efficiently with minimum wastage throughout their daily activities

Risk Management

Employees are required to report every incident where the health and safety of self or others has been jeopardised (including near misses) and to carry out or participate in investigations into such incidents as required.

Safeguarding

All employees have a responsibility for safeguarding and promoting the welfare of children and adults. Further guidance can be sought from your Line Manager.

Data Protection Act

All members of staff are bound by the requirements of the Data Protection Act 1998.

Rules, Regulations, Policies, Standing Orders and Financial Instructions

All employees are required to comply with the rules, regulations, policies, standing orders and financial instructions of the Trust.

Research and Development Projects

Whenever you decide to undertake a piece of research, either as a Principal Investigator or Local Researcher, or Assistant Researcher, you must comply with the principles of Clinical Governance and the Research Governance Framework.

Development Review

Key performance objectives, development needs and compilation of a Personal Development Plan will be discussed and agreed at Annual Development Review meetings.

Training

Post holders are required to attend any relevant and mandatory training for the post.

Outside Employment / Outside Interests

Any other work or outside interests must not conflict with the duties and responsibilities of your attendance for work as an employee of East Lancashire Hospitals Trust. In accordance with legislation on working time, it is a condition of employment that all staff must inform their line manager before taking up any private practice, work for outside agencies or other employers, other work for this Trust (including bank work) and / or voluntary work. This is to ensure there is no conflict of interest with your NHS duties.

Review of Job Description

This is not intended to be a comprehensive description of the duties of the post. Due to the Trusts commitment to continuous improvement it is likely that the post will develop over time. These duties will be subject to regular review and any amendments to this job description will be made in consultation and agreement with the post holder

STANDARDS OF CONDUCT

Conduct duties with regard to values underpinning the Trusts Vision to be widely recognised for providing safe, personal and effective care:-

Values:-

Respecting the individual

Putting patients and customers first

Promoting positive change

Acting with integrity

Serving the community

Underpinning the Trusts vision and values are the following key operating principles that influence the way in which the Trust does business:-

Understand the world we live in and deal with it

We are clinically led and management supported

Support departments support the front line

Everything is delivered by and through Divisions

Compliance with standards and targets are a given. They are the things we do to help secure our independence and influence

Quality is our organising principle driving quality up and cost down is not mutually exclusive

We deliver what we say we need to

Post holders are expected to work flexibly within their pay band. They should only be expected to carry our activities for which they are competent. Alternatively they may carry out the additional duties if they are receiving support or training in order to obtain the recognised level of competence.

The Trust operates a Tobacco Control Policy.

Person Specification

Experience

Essential

• Computer literate.
• Evidence of high standard of Hysteroscopy abilities for others to follow
• Demonstrate effective leadership skills.
• Ability to work under pressure
• Experience of working in a management or supervisory role in the NHS

Desirable

• Evidence of previous delivery of Specialist Nurse Diagnostic and pathway treatment planning within the specialties

Knowledge and Skills

Essential

• Use of the Datix reporting system.
• Use of IT packages such as Microsoft Office, the Internet and the Intranet.
• Thorough understanding of the principles of clinical governance, risk management, complaints management and audit systems in relation to Hysteroscopy.

Qualifications

Essential

• NMC registration
• BSGE qualification in Hysteroscopy
• Maintenance of BSGE accreditation

Desirable

• Teaching Qualification or experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Burnley General Hospital

Briercliffe Road Entrance

Burnley

BB10 2PQ

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Attend all key meetings within the allocated Points of Care.
• Represent the organisation as the senior operational lead for their geographical area, owning relationships with POC and acting as the accountable point for service delivery, quality, and safety
• Act as a Single Point of Contact for PoC to allow escalation of concerns, queries or issues during core working hours and be the conduit for the IPTHs Single Point of Communication when and where required in managing and overseeing relevant operational matters.
• Assist in investigating and resolving complaints and incidents, as allocated by the Patient Safety Team, Health & Safety Team, Human Resources Team and the Governance Team
• Build a strong working relationship with all key stakeholders to ensure effective communication and service delivery, including Trusts, Integrated Care Board (ICB) representatives and internal G4S management
• Liaise with key stakeholders to resolve issues arising on a day-to-day basis, in line with company policies and procedures

OPERATIONS

• Ensure all allocated resources are being used effectively and efficiently at all times
• Maintain full accountability for operational readiness of the base, including vehicles, equipment, premises and welfare facilities.
• Support management on-call rota system for out of hours, as directed by their Line Managers
• Ensure that services are managed within allocated budget and to service level agreement (for example fuel card management, consumables and sundries etc.)
• Ensure fleet availability, vehicle condition, and utilisation meet service demand, reducing downtime and ensuring vehicles are safe, compliance and fit for purpose
• Undertake and complete Home Visits and Home Assessment forms where required.

MANAGEMENT

• Communicate key messages effectively to staff, including briefing and undertake no less than once a month a full face to face briefing which is reported to the line management as actioned. This is to take the form in a Town Hall type setting.
• Lead, manage and inspire a large, multi-disciplinary operational workforce, typically between 50-100 staff per location, setting clear standards, expectations and accountability.
• Ensure service is delivered in line with CQC standards and support internal & external audit requirements accordingly.
• Ensure all matters relating to Health & Safety are adhered to ensure yourself and staff are up to date on all H&S practice/training.

Person Specification

Qualifications

Essential

• About you
• The ideal candidate will demonstrate strong communication skills, with a flexible approach.
• You will have strong analytical and problem-solving skills, with the ability to perform root cause analysis and put in place preventative measures
• It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service.
• Leading by example, we are looking for a highly motivated person with strong people skills with the ability to be resilient, confident with a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios.

At G4S

Essential

• Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards set by G4S.
• You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.
• G4S is the International business of Allied Universal, the worlds leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

G4S

Address

G4S

Unit 6&7, Sydenham Industrial Estate

Kangley Bridge Road

Sydenham

London

SE26 5BA

United Kingdom

Employer's website

https://careers.g4s.com/en/jobs (Opens in a new tab)

Job description

Job responsibilities

The main duties of this role include:

• Contributing to the day to day running of reception.
• Booking Appointments for Patients.
• Greeting Patients as they arrive in Reception.
• Monitoring and Directing Patient flow throughout the surgery..
• Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date.
• Preparation of repeat prescriptions including digital systems and ensuring these are signed and checked by the Doctor.
• Transferring phones to appropriate people as required.
• Attending courses, practice meetings etc. as required.
• Maintaining confidentiality at all times.
• Any other duties as may be required by Practice Manager or Doctor.
• Use of email for corresponding with practice teams and other agencies.
• Distribution of mail.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Reception training

Desirable

• A-levels
• Undergraduate degree

Experience

Essential

• Working within an administration or reception role
• Experience of patients or customers

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterside Medical Centre

Address

Court Street

Leamington Spa

CV31 2BB

United Kingdom

Employer's website

https://www.watersidemc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• GCSE English Language or equivalent

Desirable

• ECDL or equivalent qualification
• NVQ Level 3 or equivalent experience
• RSA level two or equivalent

Knowledge, Training & Experience

Essential

• Experience of using Patient Centre
• Experience of using Microsoft Office
• Proven work experience in an administrative role
• Excellent communication and interpersonal skills
• Experience of working within tight deadlines

Desirable

• Previous experience of the DATIX system
• Experience of using Choose & Book
• Knowledge of EPR (Electronic Patient Record)
• Previous Experience in a medical / health care background
• Experience of G2 typing system
• Experience of Cisco Finesse system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

St James House

Pendleton Way

Salford

M6 5FW

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liaise with a wide range of stakeholders, both internal to the organisation and external, including:

• Medical Staff
• Multidisciplinary Teams (outreach or Inpatient)
• Services Users and Carers
• Health and Social Care teams
• Third sector/voluntary agencies
• Community groups and local authority provision
• Other statutory agencies e.g. Police, Ministry of Justice etc.

Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient inquires, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc.

Manage the organisation of key meetings including business meetings and conferences, grievance hearings etc. and compile and prepare agendas and supporting papers for meetings.

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RiO system.

Interpret and advise on data and office management functions and implement relevant procedures.

Consider line management issues and decide on a course of action to be taken.

Day to Day line management of Clinical Services Administrators as required:

• Carry out supervision sessions on a monthly basis
• Undertake appraisals
• Provide immediate guidance and assistance in problem solving
• Agree/monitor absences in regard to annual leave, flexi time, sickness
• Workload management

Prepare and present reports and a range of complex information in a range of formats including the production of scorecards, KPIs, performance reports and ad-hoc reports.

Collect performance data and produce monthly performance reports as required and directed by the Business Coordinator.

Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for appointments, meetings and projects etc. and for outstanding work that has been requested by a certain deadline.

Take and distribute formal minutes as necessary.

Authorised signatory for small payments, timesheets.

Set up and manage effective office

Management/filing systems to support the service delivery.

May need to arrange rotas/staff cover.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Please see attached Job Description for full details

Person Specification

Qualifications

Essential

• GCSE Maths and English
• NVQ 3 in Business Administration or similar relevant qualification or equivalent competence acquired by experience or willingness to undertake NVQ 3 Administration Qualification under the Trust Apprenticeship Scheme

Skills

Essential

• Excellent communications skills, both verbal and written
• Ability to take and convey clear messages
• Ability to prioritise and work to conflicting demands without direct supervision
• Good IT Skills - competent in Word, Excel, Powerpoint. Dexterity co-ordination for keyboard skills or equivalent

Experience and Knowledge

Essential

• Knowledge of the full range of routine and non-routine admin and secretarial procedures
• Excellent computer and IT skills to enable the production of reports and spread sheets.
• Experience of using specialist Intermediate theoretical knowledge of admin terminology and organisational procedures to enable problem solving etc.
• Line management experience.

Desirable

• Administration experience in a health/social care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Specialised LD IP Kingfisher Service

Blackberry Hill Hospital

Bristol

BS16 2EW

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work in a team primarily within MRI, responsible for their own practice within Radiology Directorate protocols and procedures in line with trust and national policies. In addition to that, expected to train and supervise junior members of staff, students and other trainees visiting the department and will be the authorised person in the MRI department in line with MHRA guidelines.

Post holder required to complete clinical competency and complete inductions and take part in the annual appraisal process with personal development plan. Once competency completed and signed, post holder will work without director supervision or support in out of hours service, required to work on a mobile scanner as and when necessary to support the service.

The post holder required to perform a range of MRI procedures including complex clinical cases as required with in the MRI services, managing patients priority as appropriate. To contribute towards effective and responsive delivery of MRI services to patients and carry out a wide range of complex duties, acting on their own initiative, and using a wide range of professional, analytical and reasoning skills when judging a variety of complex clinical issues.

To assist in and manage workflow and ensure all data inputs are recorded for both patient record integrity and statistical evaluation purposes. To promote the highest professional and technical standards in the department using personal example.

Demonstrate partnership in professional development issues maintaining a high level of technical and theoretical skills through personal CPD. To participate in the Governance of the Department in areas including Risk Management, Health and Safety, Research and Audit activities.

Assisting Senior Radiographic colleagues, superintendent Radiographers, principal Radiographers in the organisation and function of day-to-day management in the radiological sciences.

To be a key member of the MRI team.

To take responsibility of MRI safety screening and ensure all patients are safety checked and suitable for MRI scan.

To supervise and support junior staff and promote maintenance of an efficient, effective and high-quality service for all users.

To manage and report as appropriate any equipment/power failure.

To actively promote and participate in clinical audit.

To undertake all MRI examinations as directed to an acceptable standard and seek guidance as appropriate. Aim to achieve and promote quality in all aspects of the Radiology service incorporating clinical tutorials.

To ensure the safety of self, staff and service users with regard to the use of ionising radiations in accordance with the Health & Safety at Work Act and Local Rules of the Radiological Safety Committee. To produce high quality images which are accurately labelled and appropriate for the indicated pathology.

To ensure completion of all mandatory training and competency to use the required equipment. To take part in the appraisal process.

To participate, as required, in Directorate Role Development programmes, e.g. IV training.

To have responsibility for providing and maintaining a high-quality MRI service. To liaise with other staff groups and departments within the Trust as required.

• To attend statuary training days and fulfil CPD commitment. To keep up to date with current imaging, professional and hospital issues.

To undertake all MRI examinations as directed by Consultant Radiologists, Principal MRI Radiographer, Superintendent Radiographers, senior colleagues and work collaborate with other interprofessional colleagues.

To develop expertise and practical competence within MRI, which may involve post graduate study.

To care for patients needs, attend to their welfare and ensure that you encourage and practice 'first time right' Radiography. Strive to achieve and promote 'quality' in all aspects of the Radiography service incorporating clinical tutorials and appropriate meetings.

To be able to communicate information and instructions to patients and their relatives to undertake radiographic examinations effectively. Particularly where there are significant barriers to understanding, such as cognitive impairment or illness, hearing or sight impairment and those who are anxious or in pain.

To ensure safety of self, staff and patients/visitors with regard to the use of MRI scanning equipment and adhering to MHRA and local Operational guidelines.

To use all equipment in a safe and competent manner in accordance with good practice adhering to MHRA and local Operational Guidelines.

To report any operational problems, deal with room breakdowns and accidents, completing all relevant paperwork.

To adhere to and apply all relevant Health and Safety legislation and guidance.

To maintain strictest confidence when dealing with patients, staff and other Health Service business information in accordance with both Trust Policy and the Data ProtectionLegislation

To use and instruct others on the required functions of the computerised Radiology Patient Administration System and Radiology Information System i.e. PACS and RIS.

To actively participate in the education and training of all staff, including the Directorate Preceptor Programme for newly qualified staff.

The post holder will ensure compliance with the Trusts risk management policies and procedures. These describe the Trusts commitment to risk management, the recognition that our aim is to protect patients, staff and visitors from harm, and stress that all staff have a responsibility to minimise risk.

To train and supervise the clinical work/assessment of student radiographers/assistant practitioners.

For more information about writing a compelling job description

Person Specification

Qualifications and training

Essential

• Degree in Diagnostic Radiography (or equivalent)
• HCPC Registration
• Trust/National Cannulation and Venepuncture qualifications

Desirable

• Post Graduate level qualification in MRI
• Willingness to undertake post graduate study in MRI or other external courses as appropriate for the post, if not already held

Experience

Essential

• Minimum of 3 months' full-time work experience within MRI
• Supervisory experience in Similar Environment/ NHS/ Multidiscipline organisation

Desirable

• Minimum three years post qualification experience

Skills

Essential

• Experienced and confident in Neuro Imaging
• Experienced and confident in Body Imaging
• Experienced and confident in Vascular Imaging
• Experienced and confident in in Breast Imaging
• Experienced and confident in Paediatric Imaging

Desirable

• Previous NHS experience

Knowledge

Essential

• Excellent knowledge of Advanced MRI imaging technology and current advancement
• Up to date knowledge in MRI safety and practice
• Ability to manage IT systems in a complex hospital environment Medical Terminology

Desirable

• Operation of RIS and PACS
• Complex computerised ordering systems

Other

Essential

• Upholds and models the Trust values. Smart and presentable
• Willingness to travel across to other Acute / non-Acute sites of EKHUFT and CDC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital - Rotational within MRI service across the trust

Ethelbert Rd,

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

• Support patients to improve and maintain their mental, physical, behavioural health and

well-being.

• Promote comfort and well-being by ensuring that patients’ personal and social needs are

met and be able to care for a patient’s nursing needs.

• To safely undertake the following procedures to meet the patient’s nursing needs to

include; undertaking routine procedures including venepuncture, ECG recording,

measuring and interpreting blood glucose levels, recording and interpreting vital signs,

continence care, bladder and bowel care, pressure area care, wound care, nutrition,

hydration, foot care, skin integrity, mood identification (as outlined in the NMC Nursing

Associate Skills Annex). Identify and report changes in a patient’s condition to a

registered nurse or other professional.

• Prioritise and manage own workload, recognising where elements of care can safely be

delegated to other colleagues, carers and family members.

• Provide and receive sensitive information concerning a patient’s medical condition.

• Work with registered nurses and other professionals and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of patients.

• Maintain accurate, contemporaneous patient records in line with [PCN/practice] policy and the NMC Code.

• Provide effective evidence based care for service users under the supervision of

registered nurses and other professionals in order to perform non-complex activities, in line with clinical governance and professional standards.

Person Specification

Qualifications

Essential

• Registered NursingAssociate on the NMC register
• Nursing Associate foundation degree qualification
• GCSE Grade A-C in Maths & English or skills level 2 Maths & English or
• equivalent

Experience

Essential

• Experience of working in teams under appropriate supervision as part of amulti-disciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing andreceiving complex, sensitiveinformation

Desirable

• Experience working in a primary care setting

Skills & Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation,
• and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional Revalidation
• Understanding of the importance of following procedures and treatment plans
• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise andprioritise own delegated workload
• Ability to deal with non-routine and unpredictable nature of workload andindividual patient contact
• Ability to communicateeffectively (written, verbaland non verbal
• communication) with patients/relatives and carers and all members of themulti-disciplinary team.
• Ability to develop effectiveand appropriate relationships with people,
• their families, carers and colleagues
• Ability to support, supervise, assess and act as a rolemodel to nursing associatestudents, other learners andhealth care support workers
• as required within theclinical setting.

Desirable

• Knowledge of community based primary care issues
• Knowledge of primary care networks and collaborative ways of working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Durham Dales Health Federation

Address

Unit 51 Innovation Hse, Longfield Rd

South Church Enterprise Park

Bishop Auckland

Durham

DL14 6XB

United Kingdom

Employer's website

https://ddhf.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge and skills

Essential

• Ability to deliver high standards of supporter care and stewardship.
• Strong written and verbal communication skills
• Ability to engage confidently with the public and represent the charity positively.
• Experience of assessing risk and working safely.

Desirable

• Knowledge of fundraising or sales and event/campaign delivery.

Experience

Essential

• Experience working in a fundraising, community engagement, events, sales, or customer facing role.
• Experience of meeting targets or objectives within a role.

Qualifications

Essential

• GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)

Desirable

• Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent; plus knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To partake in audits conducted within the Dispensary.
• To deal with verbal complaints, safety issues and investigate Inphase incidents.
• To investigate and resolve stock discrepancies (including controlled drugs).
• To take part in the routine destruction of Controlled Drugs alongside a delegated responsible person.
• To contribute to service developments within the department.
• To be able to follow departmental Standard Operating Procedures (SOPs).
• To be able to dispense inpatient, outpatient and discharge medication accurately.
• To competently counsel patients on the use of their outpatient medication.
• To contribute to wider policies that have an impact within the pharmacy department and across the Trust.
• To support the Dispensary Manager by contributing to the development of the Dispensary Services.
• To be able to use pharmacy computer systems correctly and enter data accurately from transcription sheets, prescription forms and any other prescriptions written by others.
• To ensure that data is stored and archived appropriately in accordance with local and regionally agreed guidelines.
• To be able to use initiative to appropriately prioritise work.
• Participate in the Departments Seven day working model which includes weekends, late night and bank holiday working rota

Person Specification

Education and Qualifications

Essential

• NVQ Pharmacy services Level 3 plus accredited underpinning knowledge (BTEC in Pharmaceutical Sciences or equivalent) or equivalent
• Professional registration as a Pharmacy Technician with the General Pharmaceutical Council
• Mandatory CPD to maintain fitness to practice
• Accuracy Checking Pharmacy Technician qualification, or currently undertaking

Knowledge and Experience

Essential

• Knowledge of procedures for pharmacy services
• Knowledge of laws and regulations relating to an effective pharmacy service
• Knowledge of pharmacy computer systems
• Experience in a busy dispensary setting

Desirable

• Considerable experience working in a hospital pharmacy
• Experience working with Clinical Trials
• Experience in an outpatient pharmacy setting

Skills and Competencies

Essential

• Be able to provide, receive and relay factual information to inform colleagues, patients, and other members of staff important information
• Be able to make sound judgments in relation to Pharmacy Service issue
• Be able to organise staff in an efficient manner in order to provide an effective service
• Be able to concentrate on complex matters (activity analysis, workload allocation across the service, checking of dispensed prescriptions) despite frequent interruptions
• Be able to work in a busy demand-led service with occasional exposure to verbal aggression from individuals, be able to work on the ward, and in a busy Stores environment
• Able to participate in the late duty, weekend and bank holiday service rota

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Fulfils the professional duties of a registered Pharmacist to statutory standards and codes of practice in accordance with best practice and acts effectively and ethically to meet needs.

Co-ordinates and contributes to the day-to-day operations of the Pharmacy, which will include clinical, and accuracy checks of hospital prescriptions and TTO prescriptions to ensure patients are discharged in a timely manner.

Provide advice and information on medicines management and stock supplies to patients and the wider clinical teams to have a greater impact on safe and accurate prescribing and to ensure better compliance with patients.

Support the chemotherapy screening pharmacists in performing accuracy checks on prescriptions for oral SACT and supportive medicines.

Support the counter assistant in the sale of over-the-counter sales of medicines with appropriate advice where needed.

Shares in developing the business plan, drives performance against it, and contributes to the delivery of elements of the business plan (professional best practice, sales and profitability) on time and in full.

Recruits, trains, accredits and develops staff to meet business and professional needs, builds team spirit and motivation, leads by example, and on delegation from the Pharmacy Manager, monitors performance, including performance reviews.

In the statutory role of Responsible Pharmacist, assures service quality, and patient safety, through the application of policies and procedures, effective systems and competent personnel. Helps the Superintendent Pharmacy Manager to respond promptly to new guidelines or professional standards. Aware of MHRA recalls and acts accordingly.

Maintains a professional and clinical network for the sharing of ideas, advice, information and peer support. Liaises with Trust staff to support our common goal.

Monitors team performance against a range of key performance indicators, including customer satisfaction (and the prompt and effective response to complaints), value for money, formulary compliance, response to incidents, errors and product alerts. Contributes to periodic reviews with the Trust Head of Pharmacy as the commissioner of services and with the Managing Director. Submits and acts upon DATIX/Inphase incidents.

Maintains excellent working relationships and good communications with commissioners, customers and medical staff.

Ensures confidentiality and clinical information, which may relate to customers, staff, Company policies, prices, business information, and takes account of requirements of the Data Protection Act and Freedom on Information legislation.

Ensures that paperwork is completed accurately and on time, provides information and reports in a concise manner, communications issues and proposed actions as appropriate, and attends meetings as required by the Company.

Manages their own personal development, including fulfilment of the annual CPD requirement of a pharmacist, and any future requirement for period revalidation for professional practice.

Adhere to H&S, equal opportunities and all other relevant legislations. Communicates to Pharmacy Manager to ensure policies and SOPS are updated and acted upon.

Completes SWFT oral chemotherapy training to enable the clinical screening of prescriptions.

May be required to open and close the pharmacy when necessary, so will be required to be a key holder.

Any other relevant duties at the request of the line manager

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To provide a liaison service between users and suppliers to fulfil the customer need.

Person Specification

Qualifications

Essential

• Degree in Pharmacy (Masters or equivalent)
• Current UK registration as Pharmacist

Desirable

• Clinical Diploma
• Leadership courses

Experience

Essential

• Hospital Outpatient Pharmacy experience Community Pharmacy experience in the UK with some NHS enhanced or advanced services
• NHS Hospital prescribing awareness (formularies, etc.) which may have been achieved through dispensing hospital outpatient scripts and/or monitored dose dispensing of discharge meds in the community

Skills

Desirable

• Knowledge of Wellsky/ CMM
• Knowledge of EPR system.

Personal Qualities

Essential

• Ability to resume the role of responsible pharmacist
• Able to work under pressure in a busy environment
• Decisive - able to make quick decisions with limited information
• Able to prioritise and make good use of time Customer focus
• Professional credibility
• Influencing and negotiation skills and experience
• Excellent communication and interpersonal skills.
• Coordinating team
• Able to deal with queries and complaints Being able to adapt to change in work or workload.

Other

Essential

• Ability to work across sites- must have own car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

George Eliot Hospital Outpatient Pharmacy

College Street

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

• Act as the first point of contact for patients, clinicians, and visitors to the department dealing with all face-to-face contacts in an efficient, polite, and courteous manner and responding to all telephone enquiries in a prompt and professional manner
• Deal with patient enquiries in an empathetic and confidential manner, signposting people appropriately and always maintaining a high standard of customer care
• Ensure that patients are checked in and out of clinics accurately and in a timely manner
• Book all follow-up appointments
• Be responsible for recording DNAs accurately including contacting patients regarding the reason for not attending
• Ensure that the reception area is always kept clean and tidy.
• Book interpreter services for patients as required
• Take responsibility for all communications received and distribute appropriately to the clinical and administrative staff within the service
• Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed
• Advise patients of relevant charges for private services, accept payment and issue receipts for same
• Produce repeat prescriptions according to practice procedures and ensure timely distribution or completed prescriptions
• Replenishment of reception area consumables
• Complete all training as required by the practice.
• Vaccinations clinic assistant where required.
• Demonstrate high levels of customer care and be an ambassador for customer care within the practice
• Provide robust administration functions that underpins the delivery of high-quality service and maintain effective working relationships with clinical and administrative staff
• Answer communication including telephone, email, and face-to-face queries and in timely manner and action as appropriate
• Always maintain patient confidentiality
• Be flexible in approach to work, such as covering other job roles at an appropriate grade or site, including varying working hours to ensure that the service maintains an adequate level of cover during core hours
• Use the IT systems to register patients, make up a set of patient notes, make patient appointments, produce letters, ensure that details are correct, check in/out of patient appointments as instructed
• Attend departmental meetings and training as required to ensure that up-to-date working knowledge of service and practice procedures is maintained
• Act in a manner aligned with the Practice Values and consistently demonstrate the behaviours that will ensure the achievement of delivering compassionate care and excellence
• Perform any other duties commensurate to the grade, at the request of the departmental managers, which may be needed to fulfil the objectives of the post

The job description is an outline of the key tasks and responsibilities of the Receptionist and is not intended as an exhaustive list. The job may change over time to reflect the changing needs of the Trust and its services as well as the personal development needs of the post-holder. Any variation will be agreed in advance between the post-holder and the Reception Manager as part of the continuing process of management review and development.

Person Specification

Qualifications

Essential

• -GCSEs (or equivalent) in English and Maths.
• -Good communication skills
• -Computer skills
• -Friendly and helpful attitude
• -Ability to keep things private (confidentiality)
• -Good organisation skills
• -Literacy and Numeracy skills.
• -Teamwork

Desirable

• -Experience in a similar role
• -Knowledge of medical terminology
• -Experience with NHS systems
• -Ability to handle stressful situations.
• -If you're familiar with NHS computer systems, that's a bonus.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Abingdon Surgery

Address

65 Stert Street

Abingdon

Oxfordshire

OX14 3LB

United Kingdom

Employer's website

https://www.abingdonsurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

While responsible to the Directorate Accountant the post holder works under minimum supervision, andis responsible for ensuring that a range of deadlines are met within the section. This post requires a highlevel of initiative in dealing with queries from Managers, Clinicians and other staff within the Trust.Decisions on day to day operational issues can be made and in the case of complex issues, with referenceto the Directorate Accountant. It would be expected that a member of staff in this post would to a largeextent manage and prioritise their own workload and that of support staff, to ensure predetermineddeadlines are met in a timely manner.- This post requires excellent communication and working relationships within the Finance Department, theTrust and externally. In particular the post has to deal with a high volume of queries from the Directorates.It is expected that the post holder would communicate complex financial matters to non-financial staff suchas Clinicians, Clinical Managers and administrators.- The post holder is responsible for at least one other member of staff and there will be responsibility totrain new staff in what is quite a technically demanding role.- The nature of the position requires that the post plays an important role in the financial reporting of theTrust. High levels of IT skills are essential to deal with the wide range of systems used within thedepartment. It is expected that the post holder would be actively pursuing a recognised professionalqualification, or possess the equivalent experience.- The nature of the post requires a high level of VDU usage. In addition, the monthly reporting cyclerequires a high level of input for approximately 2 weeks out of every month, this can be extremelydemanding at times.- To take responsibility for the maintenance and development of spreadsheets, delegating routine tasks tothe Assistant Accountant, and reporting issues to the Directorate Accountant. To ensure income andexpenditure is recorded accurately. To discuss routine and more complex queries with internal managersand external bodies where necessary. To provide support and advice to the Assistant Accountant in dealingwith queries. Financial information and reports are produced in a timely and accurate manner. Queries aredealt with in a timely and professional manner- To take responsibility for analysing income and expenditure, identifying variances, investigating wherenecessary and providing high level reporting to the Directorate Accountants for review. High qualityinformation is provided to Directorate Accountants for review.- To oversee the completion & reconciliation of control accounts in conjunction with the assistantaccountant on a monthly basis and maintain appropriate documentation on file. All control accounts arefully reconciled and signed off in line with the agreed timetable for completion.- To ensure that budgets are reconciled on a monthly basis, and maintain appropriate documentation onfile. Budgets are fully reconciled and signed off in line with the agreed timetable for completion.- To develop a detailed understanding of the recharge system, providing high level support in assisting theDirectorate Accountants setting, developing and maintaining recharge budgets. To ensure that rechargesare processed accurately in accordance with the monthly timetable, covering recharges betweenDirectorates within the Trust and recharges to external bodies. To ensure that a thorough understanding ofthe basis of recharging is developed, to enable clear and appropriate advice and support to be given withinthe Trust and to external bodies.- To complete all necessary work in respect of recharge systems in line with the agreed timetable, torespond to all queries effectively- To raise ad hoc requests for invoices to be raised and to ensure the income is recorded in an accurate andtimely manner. Invoices are raised within the agreed timetable- To provide high level support in the annual budget setting process for Directorates. Developing anawareness of Directorates pressures and development needs and linking these to key targets andinitiatives.- To develop an awareness of the Business Planning process and support the Directorate Accountants inproducing financial information relating to it. To make significant contributions to the process in support ofthe Directorate Accountant- To produce the budget statements in Excel format from the General Ledger system on a monthly basis,ensuring that all data is reconciled and updated prior to being sent to the Directorates. Statements areproduced to a high level of quality in terms of presentation, within agreed timescales.- Assist in the provision of reference cost and financial flows information, undertaking complex costing andanalytical work, and providing interpretation and review of outcomes. Developing a thoroughunderstanding of guidance provided by the Department of Health, and applying to relevant areas asrequired. Develop a thorough understanding of the mechanics involved in undertaking work, to develop anunderstanding of the guidance and be able to advise as necessary.- Contribute to the smooth and efficient functioning of the finance function by performing ad hoc duties asand when required especially to ensure the fulfilment of any statutory financial information requirements.- To be responsive and flexible when required. Assist the Directorate Accountant where necessary in theprovision of information and costs relating to specialist contracts. Developing an understanding of therelevant service areas, and linking the commissioning arrangements with the process of setting andmaintaining budgets.- Develop sufficient knowledge and be able to clearly link budgetary and commissioning arrangements.Take responsibility for calculating and monitoring costs of projects, reporting to the Directorate Accountant- Develop sufficient knowledge and provide support when required. Support the training process whenrequired, both in terms of finance and non-finance staff. Favourable feedback where training is undertaken.

Person Specification

Qualifications

Essential

• Qualifications required: Degree or equivalent
• Actively studying towards a recognized professional qualification

Experience

Essential

• Experience of working within a management accounts environment
• Experience of working with financial ledger systems

Knowledge

Essential

• A good understanding of the NHS finance regime

Skills

Essential

• Possess a high degree of numeracy and accuracy and the ability to work with spreadsheets to provide high quality financial information
• Possess high level IT skills having successfully completed the ECDL or equivalent.

Personal Attributes

Essential

• To be able to work as part of a team and work on their own and have the flexibility to undertake new tasks in accordance with the priorities of Directorate Accounts
• Ability to organize their own work and demonstrates initiative required to ensure that all tasks are completed.
• Possess good communication skills in order to work effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Aintree House Lower Lane

Fazakerly

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Day to Day Cleaning

• Sweeping, Mopping, Scrubbing / Polishing Floors.
• Vacuum Cleaning of Carpets
• Damp Dusting / Polishing Furniture, Fixtures and Fittings etc.
• Cleaning of Sanitary Areas.
• Replenish Paper Products, Soap etc.
• Disposal of Refuse.
• Bed making in Residence's and On Call Doctors rooms, where applicable.
• Sort Linen / Maintain Linen Levels where applicable.

Periodic / Specialists Cleaning

• Shampooing Carpets / Furniture.
• Changing of Cubicle / Window Curtains where applicable.
• Special / Intensive Cleaning at Supervisors request.
• Thorough Clean of Bed, Locker, Bed table etc. following patient discharge where applicable.
• Special Cleaning of Infectious / Infected areas (HPV)
• Window Cleaning where applicable.
• Ensure all equipment is cleaned and correctly stored.

Kitchen Duties / Patient Services - Where applicable

• Collect in, wash and re-distribute water jugs / tumblers.
• Beverage preparation.
• Collect in dirty crockery.
• Maintain cleanliness of kitchen.

Other Duties - Where applicable

• Estates Reporting
• Stores Ordering.
• Attend all mandatory training, and role specific training as required.

Person Specification

Qualifications

Desirable

• NVQ Level 1 or 2 in Cleaning and Support Services
• BICSc

knowledge & Skills

Essential

• Understand the need for attention to detail

Desirable

• Basic understanding of the Health Service and an awareness of National Standards of Cleanliness.

Experience

Essential

• The ability to communicate well with staff, patients and members of the public
• Ability to deal with unpleasant spillages

Desirable

• Unsupervised working
• Understand the need to exercise confidentiality, sensitivity and have an awareness of the demands placed on Cleaning Services staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield Solutions

Address

Huddersfield Royal Infirmary

Acre street

Huddersfield

HD3 3EA

United Kingdom

Employer's website

https://chs-limited.co.uk/welcome/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities and other operational tasks:

• To act as a first point of contact for matters relating to administration for the medical team based at the OCE.
• To manage and maintain appointments diaries for all consultants and registrars within the OCE medical team electronically, updating their annual leave and updating their diaries accordingly for all outpatient clinics. Also, to ensure that all these changes are reflected and updated in EPR
• To support all room bookings requests as required for the medical team for clinics and any other clinical meetings.
• To answer telephone calls using the Liberty website-based phone system from medical and non-medical staff, and deal with calls appropriately, communicating important messages to the appropriate people in a timely manner. To ensure that messages are clear and well documented as applicable in EPR or to the relevant individual.
• To ensure that there is enough stock of clinical supplies for the outpatient clinics such as clinical forms, wristbands, ink cartridges, needles, stationary stock for office etc and to request further supplies in a timely manner with the line manager. To escalate any complaints received via face or non-face to face relating to clinics with the support of your line manager.
• To provide excellent customer care that demonstrates a caring and responsive approach. To be compassionate and empathetic to the variety of complex physical, emotional, and social needs of the patient group that are seen by the OCE.
• To actively collect, distribute and open all post daily.
• To support the medical team with ad hoc typing requests relating to clinical matters and assist with other duties as requested.
• To support the weekly in-patient ward round meetings as required.
• To take responsibility for DVLA requests received for outpatients and ensure the correct process is followed and requests received are chased accordingly and submitted back to DVLA. To then inform your line manager when the request has been submitted to DVLA so that an invoice can be raised in a timely manner.
• To monitor and reply to any emails in the departments nhs.net mailbox on a regular basis. This will also be applicable to messages received in EPR.
• To upload emails and other clinical documents to EPR via Scan-IT and forward onto the consultant/clinician/administrative teams/individuals as appropriate.
• To register all consultant referrals sent via post, email, EPR message centre or e-RS within 24 hours using revenue cycle in EPR ensuring the correct patient pathway (RTT) is used always maintaining accuracy.
• To check e-RS frequently throughout the day for new GP referrals and register them on revenue cycle in EPR.
• To forward all referrals and relevant documents to the consultants in a timely manner.
• To schedule clinic appointments accurately on revenue cycle in EPR ensuring that the correct RTT status is recorded in accordance with the Trusts 18 weeks guideline and follow department procedures.
• To generate & prepare clinics for each day with a clinic sheets, outcome form & wristbands if required.
• To login to the Attend Anywhere (AA) website for upcoming video consultations and check in patients when they become visible to you in the virtual waiting area. To message the patient on AA if the consultant/clinician is running behind in clinic.
• To close open clinics daily on EPR in real-time if possible, using outcome forms following departmental processes.
• To update patient demographics appropriately whilst adhering to the Trust policies for data protection and patient confidentiality.
• To modify and sign & submit all clinic letters in PowerChart using the correct PowerNote, whilst checking that they have been completed to a high standard, ensuring all addresses and details are correct for all recipients.
• To check hospital transport bookings on the Patient Transport Service (PTS) website daily to make sure that the booking location is correct, and a resource has been allocated. To use instant messenger or call the PTS team if there are any issues with the booking.
• To organise, plan & prioritise own tasks and workload.
• To photocopy, request patients medical notes as required and complete other general office duties as requested by any team as agreed by your line manager.
• To work flexibly, providing cover for reception and other administration posts as required.
• To undertake any other duties required by arrangement from your line manager.
• To be the main point of contact for reporting issues to IM&T on behalf of the office and medical team ensuring that calls are followed up with the support of your line manager.
• To process any annual leave requests from line manager that affect the clinics and updating the medical team outlook calendars, revenue cycle and clinic timetable schedule ensuring accuracy.
• To participate in the recruitment process of new staff.
• To undertake any other duties required by the Patient Pathway Team Lead & Personal Assistant (PA) .
• To monitor, maintain & replenish stock on the PPE stock room in all clinic rooms and place orders as required.
• To monitor and take responsibility for the patient waiting lists and patient pathways using the daily PTL and RTT lists and Revenue Cycle ensuring that that the information is correct on EPR ensuring any issues arising re the waiting time are escalated to your line manager.
• To manage the process of all referrals received via electronic, paper and e-RS ensuring that information is recorded as per the trust processes within 24 hours. To check and update e-RS spreadsheet and update pathway ID to e-RS UBRN
• To manage weekly all work item list lists in in Revenue Cycle.
• To take responsibility in ensuring that all clinics slots are filled and that all patients are scheduled, rebooked, and cancelled appropriately on EPR, are
• To ensure all cancelled clinics are blocked in EPR with appropriate reasons.
• To weekly check that all outpatient clinics are closed within the Trusts agreed timescale and to chase as necessary.
• To send the monthly clinic timetable link to the medical team monthly to ensure that the medical team are clear on which clinics have been booked for them.
• To ensure and have a process in place to check that all clinic letters and spasticity reports have been submitted correctly via PowerChart.

Person Specification

2 for interview/ 0 for no interview

Essential

• 2 for interview/ 0 for no interview

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford Centre for Enablement, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)