Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent
• Studying towards CIPD Level 5 qualification
• Associate membership of the CIPD Post graduate diploma or equivalent experience

Experience

Essential

• Demonstrable previous experience in a HR Advisory role
• Experience of working collaboratively with Trade Union representatives at a local and regional level

Desirable

• Project Management experience
• Prior experience of working in the NHS
• Experience of dealing with medical ER issues under MHPS, and of medical terms and conditions of employment

Skills

Essential

• Excellent written communication skills, demonstrated throughout application
• Ability to work independently to a high level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Person Specification

Qualifications

Essential

• 1st level degree or equivalent experience
• 1st level registered Children's Nurse
• Epilepsy specialist related qualification (for example BPNA Paediatric Epilepsy Training)
• V300 Non-medical nurse prescriber qualification (or willing to work towards within an agreed time scale)
• Teaching and assessing qualification
• Advanced communication course/qualification

Desirable

• Master's degree level learning or prepared to work towards
• Epilepsy specialist course at degree or diploma level
• Community Nursing degree (or equivalent)
• Leadership qualification

Experience

Essential

• Significant post registration experience working as a CNS for children and young people with epilepsy
• Experience of managing a defined caseloads and prioritising care
• Ability to conduct nurse led clinics
• Awareness of quality assurance/peer review process
• Management and leadership experience
• MDT/multiagency working within other settings including acute, community, primary and tertiary health care. Able to deal with complex and difficult emotional situations
• Change management
• Awareness of quality assurance/peer review process

Skills

Essential

• Sound negotiation skills, with the ability to deal with difficult or challenging situations.
• Effective communication skills
• Understanding of confidentiality and information governance with excellent record keeping
• Audit experience and subsequent quality improvement
• Evidence of continuing professional development
• Computer literacy
• Risk management awareness
• Awareness of national guidelines/policy for children and young people with epilepsy.

Desirable

• Experience of running nurse led clinics
• Experience of using system one
• Experience of delivering epilepsy specific educational sessions for patient/family, educational & social care colleagues and wider MDT
• Writing reports

Personal Attributes

Essential

• Professional, positive attitude, self-motivated
• Able to manage and organise own workload with conflicting priorities
• Ability to work as part of a team and autonomously
• Able to work under pressure
• Proactive in the continued development of the service Adaptable to meet service needs
• Full Driving Licence, for disabled applicants' alternative arrangements may be arranged, if necessary. Willing to travel distances for community visits or dedicated epilepsy clinic

Demonstrate Proud to Care

Essential

• Compassion, Ambition, Respect, Encouragement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal hospital

Main Street

Calow

S44 5BL

United Kingdom

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education

Essential

• Good general education
• Basic numeracy and literacy

Desirable

• ECDL or equivalent or willingness to undertake

Experience

Essential

• Have a demonstrable understanding of general office equipment i.e. computer, fax
• Knowledge of clerical / admin systems and processes

Desirable

• Previous clerical experience within health care/office setting

Skills

Essential

• Ability to communicate clearly and effectively, using both written and verbal means
• Experience of and ability to influence colleagues
• Ensures that own actions support equality, diversity, rights and maintain quality
• IT skills at basic level - wordprocessing, databases, email, internet searching

Desirable

• oAwareness of the NHS structure and current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Main Roles & Responsibilities:
• Take referrals from the PCNs Core Network Practices and from a wide range of agencies, including pharmacies, health and care multi-disciplinary teams (MDTs), the emergency services, legal and welfare advice services, VCSE organisations, and through self-referrals (list not exhaustive).
• Provide personalised support to individuals, their families and carers to access community-based activities and support that can help them to take control of their health and wellbeing through co-producing a simple personalised care and support plan and introducing people to appropriate activities, groups and services as described above
• To help patients access increased social support as a buffer against adverse life events.
• To increase access to resources and services which promote mental wellbeing.
• To use a strength based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
• To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
• To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
• Work with appropriate supervision to manage and prioritise your own caseload, in accordance with needs, priorities and support required by individuals. Refer people back to other health professionals/agencies, as appropriate or necessary.
• Build ongoing relationships with local infrastructure organisations, community activities and support services to increase knowledge of the community support offer, and work collaboratively to develop effective partnership working to support the community offer to be sustainable, identifying gaps in provision, nurturing community assets and sharing intelligence on gaps or problems with commissioners and local authorities
• Increase the strength and capacity of the community, enabling local VCSE organisations and community groups to both receive social prescribing referrals and to make referrals to social prescribing link workers.
• Educate non-clinical and clinical staff within PCN MDTs on the community support offer, how and when patients can access it, and the value of non-medical community-based interventions. This may include verbal or written advice and guidance.
• Promote social prescribing as an approach across the PCN and wider agencies, including its role in supported self-management, in addressing health inequalities and the wider determinants of health, reducing pressure on statutory services, improving access to healthcare and improving health outcomes, and in taking a holistic approach to care.
• To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
• To attend supervision, case management and steering group meetings as required.
• To maintain professional and personal development.
• This post requires flexible working and scheduled working patterns to ensure service provision.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Please see the full description (including standard organisational clauses) downloadable document to the right of this page.

Person Specification

Qualifications

Essential

• English and Maths GCSE or equivalent.
• NVQ Level III (Health and Social Care) or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

• Training in Motivational Interviewing or Coaching or equivalent experience.
• Formal training in working with long term conditions.

Experience

Essential

• Experience of supporting people with low level/common mental health needs in the community.
• Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
• Knowledge of the voluntary/social care sector in Stockport.
• Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
• Evidence of working within a team.
• Experience of working without direct supervision.
• Experience of managing a caseload of participants and keeping up to date records using a database.

Desirable

• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
• Experience of working with individuals with long term conditions.
• Evidence of working within a multidisciplinary team.
• Experience of using community based activities and resources to support individuals.

Skills and Abilities

Essential

• Knowledge of the voluntary/social care sector in Stockport.
• Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
• Ability to deal with challenging behaviour and difficult conversations.
• Ability to work with people from a range of agencies and organisations to develop effective working relationships.
• Ability to effectively manage a variable workload.
• Ability to provide a culturally sensitive service by supporting people from all backgrounds and communities and respecting lifestyles and diversity.
• Ability to work flexibly in an innovative and developing role.

Desirable

• Ability to speak a second language i.e) Urdu or Punjabi

Additional Attributes

Essential

• Good IT skills.
• Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
• Willingness to work in settings across Stockport.
• Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
• Ability to work flexibly in an innovative and developing role.

Desirable

• An understanding of the importance of user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

NHS Staff Survey:OurCompassionate CultureandLeadershipscores reflect a workplace where kindness, respect, and empathy are the normnot the exception.

Alongside delivering ward-based clinical pharmacy services within Frailty and Care of the Elderly and providing clinical support to the dispensary, you will have the opportunity to develop your leadership and service improvement skills. This includes supporting and supervising junior pharmacists and pharmacy technicians, undertaking quality improvement and audit projects, championing medicines optimisation and medication safety initiatives, and working with the Principal Pharmacist to identify and address medicines-related issues across the elderly care division.

Our standard working pattern consists of four long days per week (8:00 am to 6:00 pm), with participation in a weekend and Bank Holiday rota. Following a comprehensive induction and training programme, you will also contribute to the pharmacy out-of-hours service.

If successful, you will join a friendly, supportive, and forward-thinking pharmacy team that is committed to delivering outstanding patient care while fostering professional and personal development. This is an excellent opportunity to expand your specialist clinical skills, contribute to service development, and make a meaningful difference to the care of older people across Milton Keynes.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.

Person Specification

Qualifications and knowledge

Essential

• B.Sc. / B.Pharm. / M.Pharm
• Registered with GPhC
• Postgraduate Certificate in Clinical Pharmacy (or equivalent)
• Evidence of on-going CPD (in line with GPhC requirements)

Desirable

• Postgraduate Diploma in Clinical Pharmacy or evidence of equivalent experience e.g. GLF
• Member of RPS
• Evidence of a good understanding of medicines management issues at the interfaces between primary, secondary and tertiary care

Experience

Essential

• Post registration experience in a hospital-based clinical post
• Experience working as part of a multi-disciplinary team to provide patient care
• Experience of clinical audit work.
• An awareness of current national standards, guidelines and service delivery issues
• Experience of Medicines Information
• Knowledge of the medical management of disease in a range of the specialties

Desirable

• At least 2 years post registration experience in a hospital-based clinical post
• Evidence of influencing medicines use to optimise care and help clinicians manage expenditure
• Evidence of experience managing prioritisation in relation to the use of new drugs and new uses for drugs
• Evidence of significant contribution to innovative or developmental roles and activities within pharmacy

Skills

Essential

• Effective and safe pharmaceutical skills
• Ability to manage time effectively and work to deadlines
• Ability to plan, prioritise and organise self and others and deal effectively with unexpected demands
• I.T. skills such as computer literacy, word processing and spreadsheet skills.
• Ability to communicate effectively with other staff, patients and members of the public
• Good presentation skills
• Good written communication skills
• Problem solving
• Good team work and ability to work alone
• Evidence of leadership skills
• Ability to motivate and act as a role model

Personal and people development

Essential

• Experience of supervising and developing colleagues
• Evidence of Continuous Professional Development to meet GPhC standards
• Evidence of leadership

Communication

Essential

• Excellent interpersonal skills and the ability to influence others
• Excellent communication skills, both verbal and written
• Evidence of team working
• Evidence of effective and timely project delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Pharmacy (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Qualifications

Essential

• Educated to GCSE standard to include English Language and Mathematics Grade C or above (or equivalent).
• NVQ Level 3 in Customer Service and Administration, or equivalent knowledge base

Desirable

• Experienced user of University Hospitals Dorset outpatient IT appointment system, eCAMIS / EPR knowledge

Experience

Essential

• Experience of clerical duties in an office/administration environment
• Experience in the use of IT / computer skills
• Customer service experience

Desirable

• Experience of working in the NHS or on a reception desk

Skills

Essential

• Excellent communications in person, via telephone and written
• Ability to respond to a range of people in a courteous and professional manner
• Ability to work as part of a busy team and also own initiative
• Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and via telephone
• To understand and be able to maintain confidentiality
• Competent in using Microsoft Office Software
• Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks
• Good keyboard skills requiring high percentage of accuracy.

Attributes

Essential

• Able to prioritise own workload and to work to deadlines.
• Ability to work and remain calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospital Dorset - All sites

Longfleet Road

Poole

BH12 5AG

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

This role is often the first point of contact for patients, visitors and healthcare professionals, making it a vital part of delivering an excellent patient experience. As the friendly and professional face of the service, the Receptionist creates a welcoming environment, supports patients to access the right care at the right time, and helps ensure the smooth and efficient running of clinical services.

Working as part of a multidisciplinary team, the Receptionist plays a key role in coordinating appointments, managing enquiries, maintaining accurate patient records, and supporting both clinical and operational colleagues. The role requires excellent communication, organisational and customer service skills, alongside a commitment to confidentiality, patient safety, and high quality care.

The Receptionist contributes directly to the effectiveness of the service by helping maintain a safe, organised and responsive environment for patients and staff. Through their daily interactions, they promote a positive patient experience, identify and escalate concerns when necessary, and support the delivery of compassionate, efficient and patient-centred healthcare services.

Main Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Manage patient appointments using the scheduling system.
• Assist with administrative tasks as required by the clinical and administrative teams.
• Register patients and manage appointment books for various clinics.
• Answer telephone calls and respond to patient inquiries effectively.
• Maintain accurate and up-to-date patient records and documentation.
• Coordinate with clinical staff to ensure smooth patient flow and communication.
• Handle incoming and outgoing mail and correspondence.
• Ensure the reception area and clinical space is tidy and welcoming at all times.
• To receive and ensure all deliveries are signed for and signposted appropriately to relevant team members.
• To answer the main telephone enquiries line and manage enquiries and redirect calls to appropriate members of staff.
• To answer intercom enquiries from visitors at the front of the building, allowing them entry to the building.
• To complete daily checks within the clinical reception area and clinical rooms, reporting any issues to the operational team.
• To complete Health and Safety checks and update Teamnet with dates and reporting any issues to the operational team.
• To ensure rooms are fully stocked and report any shortages to the operational team.
• To ensure general waste and recycling bins are placed outside in readiness for scheduled collection days and support with the clinical waste collection.
• To observe patients, in the seating area to ensure the area is safe and immediately escalating concerns to Service Coordinator and clinician on site for any patient who you observe in the seating area that may have deteriorated.
• Identifying any security issues and notifying to the Service Coordinator and reporting as necessary i.e. Police (999) or 101 service. (e.g. hostile, aggressive and potentially intoxicated patients / members of the public)
• Identifying any safeguarding concerns and escalating to Service Coordinator
• To be approachable and when required provide support to patients, relatives and other Health Care Professions in a professional manner.

Person Specification

Experience

Essential

• Experience of working in a customer facing role.
• Experience of dealing with confidential and/or sensitive data

Desirable

• Experience of working in a GP practice
• Experience of EMIS web / Adastra systems

Skills

Essential

• Proficient in keyboard skills and IT
• Excellent communication skills
• Excellent telephone manner
• Good organisational skills
• Good listening skills
• Excellent customer service skills
• Ability to deal with customers in a polite, friendly and sensitive manner.
• Able to work well in a busy environment where interruptions are common place
• Good teamworking skills
• Ability to use initiative to solve problems that arise

Desirable

• Familiar with medical terminology

Qualifications

Essential

• GCSE maths and English or equivalent

Other Job Requirements

Essential

• Willing to provide sickness / holiday cover

Personal Qualities and Attributes

Essential

• Able to work as part of a team
• Courteous and friendly
• Able to work without close supervision
• Tactful and diplomatic
• Good timekeeper
• Able to use own initiative
• Conscientious

Experience

Essential

• Experience of working in a customer facing role
• Experience of dealing with confidential and/or sensitive data

Desirable

• Experience of EMIS web / Adastra systems
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taurus Healthcare Limited

Address

Taurus Healthcare

Nelson House

Whitecross Road

Hereford

Herefordshire

HR4 0DG

United Kingdom

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• NVQ Level 3 level standard of qualification or equivalent level of knowledge and experience
• Advanced keyboard skills

Desirable

• Good knowledge of outpatient pathways and activity classification
• Knowledge of WPAS Welsh Patient Administration System
• Knowledge of WCP Welsh Clinical Portal
• Knowledge of the NHS Wales Data Dictionary

Experience

Essential

• Excellent knowledge of the patient pathway acquired through experience
• Experience of NHS Wales Patient Administration Systems
• Knowledge of Data Protection/Confidentiality
• Excellent knowledge of the full range of data quality, activity management, standards and procedures
• Previous outpatient appointment management experience
• Experience of working in a hospital environment or NHS organisation
• Proven interpersonal and communication skills
• Excellent telephone manner
• Customer care skills

Skills and Attributes

Essential

• Ability to effectively prioritise tasks
• Good organisational skills
• Ability to prioritise workloads
• Excellent communication skills-both verbal and written
• Able to deal with complex queries
• Ability to work independantly

Desirable

• Welsh Speaker (Level 1-5) or willingness to work towards

Other

Essential

• Reliable
• Team Player
• Ability to use initiative
• Flexible approach to meet the needs of service
• Willing to assist others when own workload allows
• Enthusiastic
• Motivated
• Positive Attitude
• Satisfactory Standard DBS clearance including

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Velindre University NHS Trust

Address

Velindre Cancer Centre

Velindre Road

Cardiff

CF14 2TL

United Kingdom

Employer's website

https://velindre.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Management of one or more Estates / Minor New works / Capital projects including refurbishments, redevelopments, and new builds in accordance with the Trusts project management processes and policies.Preparation of a detailed project plans to ensure successful completion ofeach stage of the project.

Financial Responsibility

To manage the delegated budget for Minor New Works

To manage the project budgets for assigned Capital Funded schemes.

Personal responsibilities

To indirectly line-manage the Estates Administrator assigned to operate the Minor New Works database, limited to the Minor New Works process.

To maintain effective channels of communication within the department between Management, staff and other hospital departments.

Please refer to the job description for further details.

Person Specification

Qualifications and knowledge

Essential

• Degree in Building Services or equivalent acquired knowledge and experience
• Good experience of working within a large Estate
• Specialty in two estates fields to City & Guilds Accreditation for HTM, H&S, Fire, etc. (e.g. Asbestos, Working at Height, Confined Spaces, etc)
• Certificate in Management Studies or equivalent experience

Desirable

• Chartered Institute such as ACIBSE, CIHE or equivalent
• General knowledge of Facilities Services and building services at degree level.

Experience

Essential

• An in-depth knowledge of one specialist field within Estates Maintenance across a multi-disciplinary organisation.
• Good experience of managing technical staff, contractors and services.

Desirable

• Experience in the creation of tenders for capital improvement and upgrade projects

Skills

Essential

• To be able to multi-task and deal with complex situations of a technical nature across a broad spectrum of plant and equipment.
• Resilience to pressure, when achieving task deadlines under difficult or distressing situations of a complex and technical nature.
• To represent the Trust at external meetings and work groups.
• To empathise with staff, patient and visitor problems and seek acceptable solutions.
• To be able to utilize technical software tools in carrying out the role, e.g. MiCAD.

Personal and people development

Essential

• To maintain continued personal development (CPD)
• To attend C&G accredited HTM courses as required to fulfill the role including regular refresher courses.
• To assist other members of Estates with their CPD imparting specialist knowledge through training workshops and 1 to 1 training sessions.

Communication

Essential

• To be able to exchange specialist information across a broad spectrum of staff and outside 3rd party contractors and statutory agencies, specialists and non-specialist staff.
• To negotiate with suppliers and other agencies in the pursuance of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Estates-Pay (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

For further information please refer to the job description and personal specification

Appointments, scheduling and capacity management across all 3 sites

To oversee and coordinate the scheduling inbox daily, ensuring that team members areaware of priority workloads on the day.

To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.

To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the chemotherapy experience

Person Specification

Education/Qualifications

Essential

• Good general education

Desirable

• ELC (European Computer Driving Licence) or equivalent
• NVQ Customer Care

Experience

Essential

• Experience working in a healthcare environment

Desirable

• Understanding of working with patients who are critically and chronically ill

Skills Abilities/knowledge

Essential

• Evidence of commitment to customer care initiatives
• Awareness of patient confidentiality
• Experience of working with computers
• Work to tight Deadlines
• Good attendance record

Skills Abilities/knowledge

Essential

• Good interpersonal skills
• Good organisational skills
• Self motivated
• Ability to work as part of a team
• Good communication skills
• Patience and understanding of patients' needs
• Ability to work under pressure

Other Requirements

Essential

• Flexibility to meet the needs of the service (e.g. shift work)
• Able to work on both sites and to be flexible to meet the needs of the role - Chelsea/Sutton/Cavendish Square

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Chelsea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

For more details on this varied and unique post please see the attached job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• Possess a recognised typing qualification i.e. OCR or equivalent
• Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience

EXPERIENCE

Essential

• Experience of working in a similar role or discipline
• Experience of using in-house information systems
• Customer Service or call handling experience

Desirable

• Experience of working in the NHS
• Experience of using Switchboard systems
• Experience of using Clinical systems i.e. RiO

SKILLS, KNOWLEDGE & ABILITIES

Essential

• To have an understanding of a range of work procedures
• Good communication skills
• Ability to work on a diverse range of duties and tasks in a busy and challenging reception area
• Maintain accurate, accessible records both hard copies and computer based
• Ability to present concise and relevant information
• Knowledge of office procedures
• Ability to maintain information in a confidential and secure manner

Desirable

• Ability to progress a wide range of duties and demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

St Georges Hospital

Corporation Street

Stafford

ST16 3SR

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To be successful in this role, you will have:

• A good standard of education, including English and Maths

• RSA/NVQ Level 3 typing qualification or equivalent relevant experience

• Strong IT skills, with proficient use of Microsoft Office packages including Word, Excel, Outlook & electronic calendars

• The ability to work accurately with confidential information

• Good organisational skills & the ability to manage a varied workload

Regular VDU use is required for this post. Experience or knowledge of the NHS RiO system is desirable; however, full training will be provided where necessary.

This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.

For further information relating to this vacancy please refer to the attached job description and person specification.

There will be an expectation to work at different community bases across Shropshire, Telford & Wrekin.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Person Specification

Qualifications

Essential

• Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
• RSA Stage III Word Processing / Text Processing or equivalent
• ECDL/CLAIT IT qualification or equivalent

Desirable

• NVQ/ Level 3 Business administration
• Audio typing experience

Experience

Essential

• Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
• Experience of dealing with sensitive/distressing issues
• Previous experience of data input

Desirable

• Experience of using Rio
• Experience of working in a children's service
• Experienced of resource ordering and organisation

Skills

Essential

• Experience of being able to prioritise workload in order to meet deadlines
• Demonstrate a high level of communication skills, both written and verbal
• Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.

Desirable

• Evidence of supporting colleagues in an administration environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Severnfields

Sundorne Road

Shrewsbury

SY1 4RQ

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

• Provide a comprehensive service for the Trust in the implementation and monitoring of the Mental Health Act 1983 (as amended), Mental Capacity Act 2005 (as amended) and related Code of Practice and guidance documents
• Co-ordinate and organise patient appeal and renewal hearings (Managers Meetings and Mental Health Tribunals) in accordance with policies and procedures, liaising with health and social services professionals, including hospital and community staff, solicitors, Non-Executive Directors and Associate Hospital Managers, and Mental Health Tribunal members and staff
• Attend Managers Meetings and advise on any issues relating to the documentation and points of law required by the Panel.
• Ensure accurate manual and computer records are maintained in respect of patient hearing dates and outcomes
• Deal with queries from ward staff and other professionals with regard to any aspect of paperwork in relation to the Mental Health Act, including Section 17, Consent to Treatment and Second Opinion documentation
• Visit patients in a ward setting to discuss any aspect of detention, application to the Managers of the Hospital or to the Mental Health Tribunal. Assist with their application in a sensitive and communicative manner where necessary
• Responsible for ensuring that all medical recommendations for detention are scrutinised by an independent Clinical Professional in a timely manner
• On notification of a detained patients intended transfer to another hospital, arrange for legal documentation to be delivered to the ward or to the receiving hospital in order for the transfer to take place, liaising with the receiving hospital as necessary
• Respond to telephone queries by patients or relatives regarding any correspondence which may have been sent to them in relation to the Mental Health Act
• Authorised on behalf of the Trust Board to accept Mental Health Act documentation during normal working hours, ensuring paperwork is legal, valid and correct and that service users rights are observed at all times
• The post holder must have a good working knowledge of the operation and application of the Mental Health Act1983 (as amended by the Mental Health Act 2007), Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards), and Human Rights Act 1998. They must be capable of understanding the importance of adhering to guidance and policy and the impact of detention upon patients rights and liberty. They must ensure that they keep up to date with changing policies and procedures, statute and guidance in relation to this legislation
• Ensure Mental Health Act / Mental Capacity Act documentation and supporting paperwork is correctly filed in patients files (paper and electronic)
• Ensure that all systems which monitor the expiration of sections, consent due dates and automatic Tribunal dates of patients held under the Mental Health Act are kept up to date and accurate
• Monitor Renewal and Consent due dates and ensure documentation is received in accordance with the Act
• Ensure that automatic referrals are made for Tribunal hearings in accordance with statutory timescales
• Prepare and deliver training on the Mental Health Act / Mental Capacity Act
• Provide cover for Mental Health Legislation staff across the Trust as required
• Cover key aspects of the Head of Mental Health Act and Mental Capacity Act / Mental Capacity Act Leads roles as required

Person Specification

Qualifications and training

Essential

• Portfolio of experience or qualification in Mental Health Law
• ECDL or qualification in computer use.

Experience

Essential

• Experience of working in the administration of the Mental Health Act and/or Mental Capacity Act (Deprivation of Liberty Safeguards).

Experience

Essential

• Experience of working with a wide range of different healthcare and other professionals, senior managers and external agencies

Skills, knowledge and attributes

Essential

• Good working knowledge of the Mental Health Act and Mental Capacity Act (Deprivation of Liberty Safeguards).
• Good communication and interpersonal skills.
• Able to meet travel requirements of the role.
• Build, develop and maintain effective working relationships
• To be computer literate

Desirable

• Able to provide effective training on MHA, MCA and related legislation to professional staff

Personal attributes

Essential

• Excellent written and verbal skills, able to communicate with patients, relatives and staff at all levels.
• Able to manage time effectively, prioritise work, have good organisational skills, and have a flexible working approach.
• Able to deal with an unpredictable work pattern and conflicting demands
• Ability to ensure work is accurate, even when working under pressure.
• Team worker.

Desirable

• Able to demonstrate a commitment to continued personal development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

The Redwoods Centre

Somerby Drive

Shrewsbury

SY3 8DS

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Responsibilities

1. Play an active role in the planning, deployment and maintenance of technical systems.
2. Liaise with suppliers in accordance with service contacts and service level agreements so as to minimise disruption to customer systems.
3. Liaise with customers and their representatives in line with service level agreements.
4. Complete business as usual activities for internally managed, hosted systems and customer systems as required.
5. Resolve incidents, problems and service requests logged via the service management tool, in line with agreed service level agreements. Working closely with 1st and 2nd line colleagues.
6. Provide technical supervision to more junior technical staff.
7. Maintain and repair highly complex hardware and software applications/information systems to meet the needs of customers and the business.
8. Regularly undertake formal tests of repaired, installed and/or adapted equipment and software.
9. To implement policies created by more senior staff for own area of expertise.
10. To recommend changes to policy and working practices to improve quality and meet national/organisational change.
11. To be aware of, adhere to and implement team plans and policies.
12. Accurately audit, document and maintain records of additions, modifications or removals of components of the ICT Infrastructure.
13. Propose policy and service changes which impact beyond own area of activity. Such as providing advice and guidance to users and other IT professionals on IT policy and procedures.
14. Cascade training and learning from specialist IT courses to colleagues within the Team.
15. Undertake pro-active monitoring of alerts and related resolution activities.
16. Support SSHIS and trust IM&T colleagues in the planning, development and implementation of IM&T network and systems processes and systems.
17. Provide coordination of, and participate in, relevant internal and external working groups and providing advice and support where requested.
18. Work with all LHE staff to develop a culture of valuing IT, information and security to support improvements in health care using digital as a key enabler.
19. Adhere to good practice change control procedures and adhere to relevant local and NHS policies
20. Be flexible and adjust work schedules to meet post requirements
21. To participate in internal forums and meetings as required
22. Contribute to the creation of technical documentation with a clear understanding of the business and service user needs
23. Acquire and maintain detailed knowledge of technologies so that enquiries can be clearly and quickly addressed
24. Maintain an awareness of changes to software, hardware, and technologies that could impact on core customer activities
25. Identify opportunities where technological advancements can be applied to better use of that technologies use across the LHE.
26. Use judgement in applying guidelines for setting priorities for resolution, monitoring progress, and applying escalation procedures for cyber incidents and problems not progressing satisfactorily
27. Ensure organisational policies are applied in own work environment

Systems & Equipment

1. Responsible for the installation, maintenance, repair and safe use of expensive and highly complex physical assets such as network and hardware/software infrastructure on a day to day basis on behalf of customers across the Local Health Economy (LHE) and other NHS organisations/national applications.

Decisions and Judgements

1. Use initiative and judgment when dealing with a potential wide range of IM&T issues.
2. Adapt practice to meet individual customer requirements, independently analysing situations and taking into consideration complex facts and interpreting these appropriately when problem solving.
3. Appraise complex information in order to make a judgment of complex facts that require analysis, interpretation and comparison of a range of options.

Communication and relationships

1. Communicate highly complex information some of which may be sensitive or contentious with both internal staff and customer representatives.
2. Demonstrate negotiation skills in the management of conflict across a range of situations.
3. Represent the SSHIS on committees, local and national user groups and at conferences as and when required.
4. Maintain good relationships and communication between SSHIS and its customers.
5. Maintain a customer service focus at all times.

Physical demands of the job

1. Advanced keyboard skills: Must have a highly developed skill in the use of computer keyboards to ensure data entry is both accurate and timely for the maintenance and support of complex and business critical servers and infrastructure.
2. Must have an ability to use fine tools when dealing with internals on hardware and other technical equipment.
3. May be required to occasionally carry or move heavy equipment without aids.
4. May occasionally be required to work in dusty, dirty or cramped environments when dealing with PC equipment, networking equipment or cabling runs.
5. Occasional requirement to use road transportation.

Most challenging/difficult parts of the job

1. Operate under considerable pressure in a challenging inter-organisational environment.
2. Interpretation of national guidance and international standards and legislation.
3. May have to impart unwelcome news to customers, g. where a technical fault has caused issues with access to business critical applications
4. May be required to handle interruptions during times of concentration so as to be able to deal with staff/customer queries.
5. Maintaining specialist knowledge of a range of ever changing IT software, hardware and infrastructure.

Person Specification

Qualifications

Essential

• Full UK Driving Licence

Qualifications

Essential

• Degree in a relevant subject or equivalent experience
• Works at Post Graduate Diploma level or has extensive equivalent experience
• Foundation Certificate ITIL Service Management or equivalent level of knowledge and experience
• Evidence of successful completion of specialist short course.
• Evidence of on-going personal and professional development

Desirable

• Post-graduate certificate in an IT related subject
• Microsoft Certified Professional Qualification
• Cisco Networking Qualification
• IT Security Qualification

Experience

Essential

• Significant experience of working in a Microsoft based technical support role across both desktop and server environments.
• Extensive experience of working in an IT Support role.
• Extensive experience of supporting server OR networking technologies
• Experience of IM&T delivery in a healthcare environment
• Practical experience of proactive support activities to minimise technical faults

Desirable

• Experience of working with cloud technologies such as MS Azure and Office 365.
• Experience of ITIL methodologies, including Change Management, Problem Management, Incident Management and CSI.
• Extensive experience of supporting server AND networking technologies
• Experience of supporting enterprise storage and Storage Area Network (SAN) platforms.
• Experience of supporting enterprise class unified communications systems and VOIP

Skills and Knowledge

Essential

• Broad knowledge of and confident use of Microsoft desktop operating systems and applications.
• Able to identify new ways of using IM&T in the workplace and provide advice in line with the HIS business plan and team objectives.
• A good understanding of informatics systems, services and technologies
• Well established knowledge of a range of software and hardware tools relevant to the specialist systems supported.
• Able to coordinate and work collaboratively across multiple organizations
• Ability to cascade and share learning on new IT processes, and issues related to users to other members of the Team.
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
• Able to accept and carry out challenging assignments outside the range of normal duties with a positive attitude
• Ability to analyse a range of complex technical issues and propose interim/ permanent resolution as appropriate
• Able to plan and organise tasks and activities that may take place over a period of time; log and assign calls and actions in the service management tool.

Desirable

• Working knowledge of Cisco routing and switching hardware.
• Working knowledge of Netapp Storage Area Network (SAN) technology.
• Working knowledge of CommVault Backup Technologies.
• Specialist knowledge and expertise in Service Management such as ITIL Lifecycle Stream

Personal Attributes

Essential

• Effective verbal, written and presentational communication skills
• Have the ability to choose phrases and terminology appropriate to audience to assist in their understanding of the subject matter
• Capable of sustained high quality effort over long periods
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
• Capable of working as a self-contained, self-motivated employee yet also able to work as a team and support colleagues when necessary
• Adaptable and flexible approach to duties to meet deadlines
• Able to accept and carry out challenging assignments outside the range of normal duties with a positive attitude.
• Able to record data accurately.
• Able to work effectively in a crisis situation during a major incident, supporting colleagues and customers.
• Flexibility to work on the on-call rota

Desirable

• Able to negotiate in difficult circumstances.
• Effective influencing and negotiation skills, to assist in the motivation of others
• The promotion of equality of opportunity and good working relations (providing practical leadership)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Lawton House

Bellringer Road

Trentham, Stoke on Trent

ST4 8HH

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will work collaboratively as a member of this multi-disciplinary specialist community team to undertake psychotherapeutic assessments and deliver Dialectical Behaviour Therapy to service users with complex emotional needs who present with high risk to themselves and/or others. The post holder will be required to participate in weekly team consultation meetings, and will offer specialist advice, supervision, training, and consultation to other professionals, teams and colleagues in the wider integrated care system to support the delivery of effective and efficient psychologically-informed care and treatment across the offer for people with complex emotional needs in East London

Person Specification

Education/ Qualification/ Training

Essential

• Qualification in one of the following Mental Health Professions: Social Work OR Occupational Therapy OR Community Psychiatric Nursing OR Psychology Current HCPC/NMC/SWE/BACP registration
• Willingness to complete the Accredited post-graduate training in DBT

Desirable

• Previous experience of delivering DBT Therapy and/or DBT informed interventions
• Foundational training in DBT

Experience

Essential

• Post-qualification experience of autonomously managing a caseload in a community CAMHS mental health setting.
• Substantial clinical experience working with people with a diagnosis of 'personality disorder' as a member of a multi-disciplinary community mental health team.
• Experience of conducting psychologically informed assessments, group interventions, risk assessments, mental state assessments, safety planning and crisis interventions.
• Knowledge and experience of working with young people with mood disorders, anxiety disorders, eating disorders, substance misuse and psychosis.
• Experience of offering psychological interventions to people with complex emotional needs associated with a diagnosis of 'personality disorder'.
• Experience, skills and ability to liaise effectively with other agencies and professionals.
• Experience of supervising staff and/or students.

Desirable

• Experience of using outcome measures in clinical practice.
• Experience of teaching/training others.
• Active participation in co-produced service planning and delivery.

Knowledge and Skills

Essential

• Knowledge of NICE guidelines for management and treatment of 'personality disorder'; awareness of relevant research and its implications for clinical practice.
• Knowledge and skills in an evidence-based therapy for people with ''personality disorder'' (DBT).
• Knowledge and understanding of legislation and its implications for both clinical practice and professional management in relation to the welfare of clients with mental health difficulties and a diagnosis of 'personality disorder' and their friends/families (including children).
• Ability to apply an understanding of diversity, difference and rights to interactions with people with complex emotional needs associated with a diagnosis of 'personality disorder.'
• Knowledge of, and ability to, operate within professional and ethical guidelines.
• Knowledge of, and ability to work with, issues of confidentiality and consent.
• Knowledge of, and ability to assess, mental capacity.
• Ability to work collaboratively as a team member and flexibly across services.
• Ability to analyse and manage complex multi-factorial clinical information from a range of sources integrating it into a formulation utilising a biopsychosocial model.
• Ability to undertake a dynamic risk assessment and develop a safety plan in collaboration with service users.
• Advanced knowledge and understanding of risk management practice with service users who have a diagnosis of ''personality disorder''.
• Excellent communication and interpersonal skills both verbal and written.
• Ability to deal with highly stressful situations arising with service users, carers and staff.
• Ability to empathise in a complex, sensitive or emotional environment.
• Sensitivity to and ability to deal with hostility and antagonism in a constructive manner.
• Ability to sensitively and effectively communicate complex and highly sensitive information.
• Ability to effectively manage endings and service transitions which may evoke strong emotions and reactions for service users.
• Ability to recognise own limits and seek appropriate support and supervision. Ability to organise own workload effectively, prioritising a complex range of tasks and responsibilities to meet agreed deadlines.
• Good IT skills and sound understanding of Word, Powerpoint, Access and Excel.
• Good organisational skills.
• Ability to propose, plan, implement and evaluate psychological interventions and service developments.
• Demonstrable skills in clinical outcome evaluation, audit, research and/or clinical governance.

Desirable

• Ability to clearly and concisely convey psychological principles and concepts.
• Knowledge and skills in use of statistical software platforms for data analysis (e.g. R-studio, Statistica, SPSS).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Newham, City & Hackney and Tower Hamlets

385 Barking Road

Newham, City & Hackney and Tower Hamlets

E13 8AL

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Person Specification

Knowledge, Skills and Training

Essential

• Good standard of general education: Maths and English GCSE's
• RSA Standard 3 Typewriting
• RSA Standard 3 Word processing or equivalent
• Good communication skills (written, verbal and telephone manner)

Desirable

• Medical Secretarial Certificate

Job Specific Experience

Essential

• Min 2 year experience or work in a similar role
• Proficient use of the Patient Administration System
• Able to take formal minutes

Desirable

• Previous NHS experience
• Microsoft Office (Word processing, File management, Excel etc.)

Personal Qualities/ Attributes

Essential

• Excellent accuracy and attention to detail.
• Able to demonstrate professionalism and calmness under pressure.
• Able to deal effectively and courteously with people from all walks of life in a confident and professional manner
• Work to tight deadlines
• Work in a changing environment
• Demonstrate the reasons for confidentiality and act with discretion
• Able to develop and maintain good working relationships

Additional Requirements

Desirable

• Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alderney Hospital

Ringwood Road

Poole

BH12 4NB

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)