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SCL Retail Catering Assistant
CDD Services (Synchronicity Care Ltd)
Tees Valley and Durham, North East England
GBP 12 per year
Radiographer
Job summary We are looking for for a Retail Catering Assistant Services who will play a pivotal role in driving the success of retail catering services within…
1 month(s) ago
SCL Retail Catering Assistant
CDD Services (Synchronicity Care Ltd)
Tees Valley and Durham, North East England
GBP 12 per year
Radiographer
Job summary We are looking for for a Retail Catering Assistant Services who will play a pivotal role in driving the success of retail catering services within…
1 month(s) ago
Critical Care Ward Clerk/Receptionist
St George's University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 31,066 per year
Intensive Care Physician/Intensivist
Job summary To provide an effective and efficient reception, clerical and administrative service to patients,visitors and nursing staff in order to support the…
1 month(s) ago
Critical Care Ward Clerk/Receptionist
St George's University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 31,066 per year
Intensive Care Physician/Intensivist
Job summary To provide an effective and efficient reception, clerical and administrative service to patients,visitors and nursing staff in order to support the…
1 month(s) ago
Dental Therapist
Sheffield Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary To work as part of the Special Care Dentistry team providing specialised dental therapy treatment and advice to patients who have been referred to…
1 month(s) ago
Dental Therapist
Sheffield Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary To work as part of the Special Care Dentistry team providing specialised dental therapy treatment and advice to patients who have been referred to…
1 month(s) ago
Administration Coordinator
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary The Medical Specialties Division is seeking to recruit a full-time Administration Coordinator to join the administration team supporting Respirator…
1 month(s) ago
Administration Coordinator
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary The Medical Specialties Division is seeking to recruit a full-time Administration Coordinator to join the administration team supporting Respirator…
1 month(s) ago
Assistant Divisional Manager – Planning, Performance and Commercial
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 88,250 - 100,355 per year
Radiographer
Job summary UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the lar…
1 month(s) ago
Assistant Divisional Manager – Planning, Performance and Commercial
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 88,250 - 100,355 per year
Radiographer
Job summary UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the lar…
1 month(s) ago
Qualified Dispenser - BANK
Mowbray House Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We have an exciting opportunity to recruit an enthusiastic Qualified BANK Dispenser to join our dedicated Dispensary team at Mowbray House Surgery…
1 month(s) ago
Qualified Dispenser - BANK
Mowbray House Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We have an exciting opportunity to recruit an enthusiastic Qualified BANK Dispenser to join our dedicated Dispensary team at Mowbray House Surgery…
1 month(s) ago
Maternity GP Locum
City Way Medical Practice
Inner London, Greater London
GBP 80 per year
GP/General Practitioner
Job summary We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team.
1 month(s) ago
Maternity GP Locum
City Way Medical Practice
Inner London, Greater London
GBP 80 per year
GP/General Practitioner
Job summary We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team.
1 month(s) ago
MHST Senior Practitioner for Whole School Approach
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary Please be advised, the base location of this role is subject to change.
1 month(s) ago
MHST Senior Practitioner for Whole School Approach
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary Please be advised, the base location of this role is subject to change.
1 month(s) ago
Senior Social Worker
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 58,785 per year
Radiographer
Job summary Are you an experienced Social Worker seeking promotion?
1 month(s) ago
Senior Social Worker
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 58,785 per year
Radiographer
Job summary Are you an experienced Social Worker seeking promotion?
1 month(s) ago
Senior Practitioner - Mental Health Support Team (MHST)
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary As part of Hertfordshire CYPMHS transformation, our priority is simple: to increase access and availability of mental health and wellbeing support…
1 month(s) ago
Senior Practitioner - Mental Health Support Team (MHST)
Hertfordshire Partnership University NHS Foundation Trust
Inner London, Greater London
GBP 5 - 50,387 per year
Radiographer
Job summary As part of Hertfordshire CYPMHS transformation, our priority is simple: to increase access and availability of mental health and wellbeing support…
1 month(s) ago
Pharmacist
SWFT Clinical Services Ltd
Inner London, Greater London
GBP 53,072 per year
Radiographer
Job summary For your information sponsorship for this role is not available.
1 month(s) ago
Pharmacist
SWFT Clinical Services Ltd
Inner London, Greater London
GBP 53,072 per year
Radiographer
Job summary For your information sponsorship for this role is not available.
1 month(s) ago
Treasury Officer Apprentice
South Tyneside and Sunderland NHS Foundation Trust
Inner London, Greater London
GBP 21 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen at South Tyneside and Sunderland NHS Foundation Trust for a Treasury Officer Apprentice to join our Financial Se…
1 month(s) ago
Treasury Officer Apprentice
South Tyneside and Sunderland NHS Foundation Trust
Inner London, Greater London
GBP 21 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen at South Tyneside and Sunderland NHS Foundation Trust for a Treasury Officer Apprentice to join our Financial Se…
1 month(s) ago
Wellbeing Community Connector
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary The Adult Wellbeing Services (AWS) are delivered by a partnership between County Durham and Darlington NHS Trust (CDDFT) and the Pioneering Care Pa…
1 month(s) ago
Wellbeing Community Connector
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary The Adult Wellbeing Services (AWS) are delivered by a partnership between County Durham and Darlington NHS Trust (CDDFT) and the Pioneering Care Pa…
1 month(s) ago
Dementia Support Worker
Norfolk and Norwich University Hospital
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary **Fixed term contract/ secondment opportunity for 10 months** We are seeking a person who enjoys working with people living with dementia and who v…
1 month(s) ago
Dementia Support Worker
Norfolk and Norwich University Hospital
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary **Fixed term contract/ secondment opportunity for 10 months** We are seeking a person who enjoys working with people living with dementia and who v…
1 month(s) ago
Community Mental Health Practitioner
Pennine Care NHS FT
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An opportunity has arisen for a Community Mental Health Practitioner looking to join a great team, providing specialist mental health care to the p…
1 month(s) ago
Community Mental Health Practitioner
Pennine Care NHS FT
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An opportunity has arisen for a Community Mental Health Practitioner looking to join a great team, providing specialist mental health care to the p…
1 month(s) ago
Locum GP for Maternity Cover - 2 positions
Sunbury Health Centre Group Practice
Inner London, Greater London
GP/General Practitioner
Job summary Cover needed for 2 x Maternity Leave starting in either October or December 2026 for 10-12 months for 6 sessions per week.
1 month(s) ago
Locum GP for Maternity Cover - 2 positions
Sunbury Health Centre Group Practice
Inner London, Greater London
GP/General Practitioner
Job summary Cover needed for 2 x Maternity Leave starting in either October or December 2026 for 10-12 months for 6 sessions per week.
1 month(s) ago
Healthcare Assistant
Optalis Limited
Inner London, Greater London
GBP 12 - 29,481 per hour
Radiographer
Job summary We are looking for amazing people to join our team of Healthcare Assistants at our nursing and care homes in Wokingham and Burghfield Common.
1 month(s) ago
Healthcare Assistant
Optalis Limited
Inner London, Greater London
GBP 12 - 29,481 per hour
Radiographer
Job summary We are looking for amazing people to join our team of Healthcare Assistants at our nursing and care homes in Wokingham and Burghfield Common.
1 month(s) ago
Dermatology Outpatient Clinic Coordinator
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary This is an opportunity for an enthusiastic, flexible and hard working individual to join the Dermatology Outpatients team at Bristol Royal Infirmar…
1 month(s) ago
Dermatology Outpatient Clinic Coordinator
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,760 - 27,476 per year
Radiographer
Job summary This is an opportunity for an enthusiastic, flexible and hard working individual to join the Dermatology Outpatients team at Bristol Royal Infirmar…
1 month(s) ago
Outpatient Appointment Coordinator
Velindre University NHS Trust
Inner London, Greater London
GBP 28,819 - 31,626 per year
Radiographer
Job summary The individual will play a key role in delivering a high quality service at Velindre Cancer Centre.
1 month(s) ago
Outpatient Appointment Coordinator
Velindre University NHS Trust
Inner London, Greater London
GBP 28,819 - 31,626 per year
Radiographer
Job summary The individual will play a key role in delivering a high quality service at Velindre Cancer Centre.
1 month(s) ago
Receptionist/Administrator
Chingford Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary Chingford Medical Practice is seeking an experienced Reception Coordinator to join our well-established and dynamic team.
1 month(s) ago
Receptionist/Administrator
Chingford Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary Chingford Medical Practice is seeking an experienced Reception Coordinator to join our well-established and dynamic team.
1 month(s) ago
CAMH Clinical Social Worker
West London NHS Trust
Inner London, Greater London
GBP 55,524 - 62,652 per year
Radiographer
Job summary Are you a passionate Social Worker with strong experience supporting children and young people with mental health needs?
1 month(s) ago
CAMH Clinical Social Worker
West London NHS Trust
Inner London, Greater London
GBP 55,524 - 62,652 per year
Radiographer
Job summary Are you a passionate Social Worker with strong experience supporting children and young people with mental health needs?
1 month(s) ago
Ward Manager - MacGregor Ward
South Warwickshire University NHS Foundation Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 49,387 - 56,515 per year
Radiographer
Job summary We are seeking an experienced and motivated Ward Manager to provide strong clinical and operational leadership within our ward team.
1 month(s) ago
Ward Manager - MacGregor Ward
South Warwickshire University NHS Foundation Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 49,387 - 56,515 per year
Radiographer
Job summary We are seeking an experienced and motivated Ward Manager to provide strong clinical and operational leadership within our ward team.
1 month(s) ago
Mental Health Practitioner
Hertfordshire Community NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary Step2 is an Early Intervention Child and Adolescent Mental Health Service which is working towards improving the mental health and emotional wellbe…
1 month(s) ago
Mental Health Practitioner
Hertfordshire Community NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary Step2 is an Early Intervention Child and Adolescent Mental Health Service which is working towards improving the mental health and emotional wellbe…
1 month(s) ago
Team Secretary
South Warwickshire University NHS Foundation Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for highly motivated, committed and passionate individuals to join our Medical Secretarial Team at Warwick University Hospital The p…
1 month(s) ago
Team Secretary
South Warwickshire University NHS Foundation Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are looking for highly motivated, committed and passionate individuals to join our Medical Secretarial Team at Warwick University Hospital The p…
1 month(s) ago
Administrator
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 27,106 - 28,850 per year
Radiographer
Job summary This post offers an exciting opportunity to work within the award winning AIR service (Adult Integrated Respiratory Service), based in East Berkshi…
1 month(s) ago
Administrator
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 27,106 - 28,850 per year
Radiographer
Job summary This post offers an exciting opportunity to work within the award winning AIR service (Adult Integrated Respiratory Service), based in East Berkshi…
1 month(s) ago
SCL Retail Catering Assistant
CDD Services (Synchronicity Care Ltd) View all jobs
Posted 1 month(s) ago
Reference: M9439-26-0010
Job summary
We are looking for for a Retail Catering Assistant Services who will play a pivotal role in driving the success of retail catering services within Synchronicity Care Limited(SCL) , at the University Hospital North Durham.This position is integral to delivering seamless operations, enhancing customer satisfaction, The succesful candiate will be part of a NHS England Catering Exemplar site andwill be part of the team that provides the catering service to the external retail outlet on site serving drinks, snacks and composite meals.The successful applicant will have :
Previous catering experience in a fast paced environment
Sound knowledge of food hygiene regulations
Demonstrate a can do attitude
Excellent communication and customer care skills
Level 2 Certificate in Food Hygiene
Main duties of the job
We are seeking an a customer-focused Retail Catering Assistant primarily assisting in the service of beverages and food items in all retail catering outlets at Univeristy Hospital of North Durham.
To be able to dismantle and reassemble equipment being cleanedCarrying out cleaning duties in accordance with Departmental Specifications and Cleaning Policy
Disposing of food waste and refuse safely and hygienically
Assist in the cleaning of all containers, crockery, and cutlery used in the service to Staff, and Visitors
To operate a EPOS till and re-stock areas
To log food and fridge temperatures in line with departmental policy.
About us
Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.
This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.
We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- A Competitive salary
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Bank
Working pattern
Part-time
Reference number
M9439-26-0010
Job locations
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Job description
Job responsibilities
To support and assist the Head of Retail and Retail Supervisor in the provision of a highly professional catering service within the retail units at University Hospital North Durham and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service
To ensure that food safety regulations are adhered to at all times.
Provide and maintain a highly customer focused restaurant facility.
Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.
Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.
Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Job description
Job responsibilities
To support and assist the Head of Retail and Retail Supervisor in the provision of a highly professional catering service within the retail units at University Hospital North Durham and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service
To ensure that food safety regulations are adhered to at all times.
Provide and maintain a highly customer focused restaurant facility.
Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.
Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.
Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Person Specification
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
- Health and safety(D)
Special Skills & Knowledge
Essential
- Natural & enthusiastic staff member(E)
- Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
- Effective interpersonal skills (E)
- Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
- Basic numeracy(E)
- Knowledge of food safety and allergen regulations (E)
Desirable
- Basic keyboard skills (D)
Experience
Essential
- Catering Experience
Desirable
- Retail experience
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E)
- A good standard of literacy and numeracy (E)
Desirable
- Health and Safety
Person Specification
Special Requirements
Essential
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
Desirable
- Health and safety(D)
Special Skills & Knowledge
Essential
- Natural & enthusiastic staff member(E)
- Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
- Effective interpersonal skills (E)
- Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
- Basic numeracy(E)
- Knowledge of food safety and allergen regulations (E)
Desirable
- Basic keyboard skills (D)
Experience
Essential
- Catering Experience
Desirable
- Retail experience
Qualifications
Essential
- Level 2 Certificate in Food Hygiene (E)
- A good standard of literacy and numeracy (E)
Desirable
- Health and Safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
CDD Services (Synchronicity Care Ltd)
Address
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Employer's website
Employer details
Employer name
CDD Services (Synchronicity Care Ltd)
Address
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Critical Care Ward Clerk/Receptionist
St George's University Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 200-8121268-DE-PT
Job summary
To provide an effective and efficient reception, clerical and administrative service to patients,visitors and nursing staff in order to support the delivery of optimum patient care in one of the three Critical Care units. (Cardiothoracic ICU, General ICU and Neuro ICU).
Main duties of the job
- To act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.
- To assist the unit staff in the smooth running of the ward by taking responsibility for the routine administrative aspects of the unit's organisation.
- To support the Matron, Consultant Intensivists and their team in the strategic and operational development of the service.
- To ensure that the appropriate medical records are available for all patients on the unit and that they are kept in a neat and tidy order.
- To ensure that the Admissions Co-ordinators, Overseas Patients Manager and Private Patients Office are promptly provided with appropriate details of individual patient admissions in accordance with Trust policies relating to eligibility for NHS treatment and private patients.
- To admit non-elective patients onto the iClip system that are direct admissions from A&E or Outpatients to liaise with the Admission Co-ordinators to prepare new notes and deal with any related problems.
- To collect and distribute the post.
- To book transport for patients who are being discharged or transferred from the unit using the patient transport system. Where necessary support the family of patients locating accommodation.
- To have good keyboard and word processor skills.
- To support the Matron by locating hospital records when dealing with good news returns or complaints in accordance with Trust and departmental policy, as directed by your line manager.
About us
The post holder is expected to have a clear understanding of how this post contributes to the achievement of the Trust's vision:
Our vision as an organisation is to provide outstanding care, every time
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.
Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£31,066 a year p.a. pro rata inclusive of HCAS (Inner)
Contract
Permanent
Working pattern
Part-time
Reference number
200-8121268-DE-PT
Job locations
St George’s University Hospitals NHS Foundation Trust
Blackshaw Road
London
SW17 0QT
United Kingdom
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
The shift pattern for the role is - Mondays, Tuesdays & Wednesdays. 7.5 working hours/day, timing can range from 8am-8pm
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Job description
Job responsibilities
**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**
The shift pattern for the role is - Mondays, Tuesdays & Wednesdays. 7.5 working hours/day, timing can range from 8am-8pm
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Person Specification
Qualifications and Training
Essential
- Previous experience of working with the public
- Willingness to develop new skills
- Approachable, supportive environment and caring nature
Desirable
- Previous healthcare knowledge/ experience
- Experience using a patient administration system e.g. ICLIP etc
- Previous work experience of working in a hospital environment
- Previous face to face Customer Service experience
Organisational/ Managment
Essential
- Ability to cope in a stressful environment
- Ability to organise and prioritise own workload and work to deadlines
- Display efficient office management skills word processing skills / computer literate with various in house booking systems following training
Desirable
- Ability to initiate ideas in the ward environment
General/Personal
Essential
- Ability to work independently as well as part of a team
- Adaptable and flexible to a changing work environment
- Friendly, courteous and professional manner
- Good verbal and written communication
- Exercises patient confidentiality
- Smart appearance complying with Trust uniform policy.
Person Specification
Qualifications and Training
Essential
- Previous experience of working with the public
- Willingness to develop new skills
- Approachable, supportive environment and caring nature
Desirable
- Previous healthcare knowledge/ experience
- Experience using a patient administration system e.g. ICLIP etc
- Previous work experience of working in a hospital environment
- Previous face to face Customer Service experience
Organisational/ Managment
Essential
- Ability to cope in a stressful environment
- Ability to organise and prioritise own workload and work to deadlines
- Display efficient office management skills word processing skills / computer literate with various in house booking systems following training
Desirable
- Ability to initiate ideas in the ward environment
General/Personal
Essential
- Ability to work independently as well as part of a team
- Adaptable and flexible to a changing work environment
- Friendly, courteous and professional manner
- Good verbal and written communication
- Exercises patient confidentiality
- Smart appearance complying with Trust uniform policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's University Hospitals NHS Foundation Trust
Address
St George’s University Hospitals NHS Foundation Trust
Blackshaw Road
London
SW17 0QT
United Kingdom
Employer's website
Employer details
Employer name
St George's University Hospitals NHS Foundation Trust
Address
St George’s University Hospitals NHS Foundation Trust
Blackshaw Road
London
SW17 0QT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Dental Therapist
Sheffield Teaching Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 190-1830-DIR
Job summary
To work as part of the Special Care Dentistry team providing specialised dental therapy treatment and advice to patients who have been referred to adult and paediatric special care services.
This will involve liaison with other clinicians and colleagues within Charles Clifford Dental Services (CCDS) and other hospitals to help ensure delivery of an efficient service to all patients.
Main duties of the job
To deliver skilled performance on a broad range of clinical activities in a clinical setting and on a domiciliary basis. Work will in most cases be complex in nature and include the following patient groups:
- medically, severely medically compromised patients
- terminally ill patients
- patients with severe physical disability
- patients with profound learning disability/behavioural problems
- frail elderly with polypharmacy complications
- patients with dental anxiety requiring treatment with inhalation sedation.
To be able to work independently within the remit of 'direct access'; working within the scope of practice, as per the General Dental Council Scope of Practice guidance, conducting all forms of periodontal and restorative treatment.
Assess and counsel patients on detailed oral care, specific prevention techniques (smoking cessation, diet, xerostomia) and provide periodontal and restorative treatment relevant to the patient's level of understanding and compliance.
About us
The community-based service aims to be the leading provider of care and education in special care dentistry for vulnerable groups of both adults and children, in Sheffield.
Community & Special Care Dentistry is a clinical department within Charles Clifford Dental Services which is a part of the Sheffield Teaching Hospitals NHS Foundation Trust. The service comprises of Special Care Dentistry for children and adults; these are two discrete services, both recognised as separate dental specialties by the General Dental Council.
Services are provided from 4 clinics located throughout the city, including special care dentistry, paediatric dentistry and outreach teaching. Clinical facilities also include surgeries in special schools and the Cathedral Homeless Project.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pro rata for part time staff
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
190-1830-DIR
Job locations
Wheata Dental Clinic
Wordsworth Ave
Sheffield
S5 9JH
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Postgraduate diploma in Dental Therapy or equivalent
- Current GDC Registration
- Post Certificate Qualification in Inhalation Sedation (or commitment to undertake on commencement of post)
Experience
Essential
- Relevant technical and specialised experience within the area of special care dentistry
- Relevant knowledge of clinical complications for this care group
- Relevant experience of dental health education
- Participation in audit and clinical governance programmes
Desirable
- Experience of working within remit of Direct Access
- Provision of care in a domiciliary setting
- Management of a range of patients with specialised requirements
- Experience of delivering care under inhalation sedation
- Experience of working within a multidisciplinary team
Skills & Knowledge
Essential
- Relevant knowledge of clinical complications for this care group
- Relevant technical and specialised experience within the area of special care dentistry
- Relevant experience of dental health education
- Awareness of different needs of people from differing social and cultural backgrounds, including those with disabilities.
- Knowledge of ethical and legal responsibilities regarding consent, including where the patient does not have capacity to provide this
Desirable
- Provision of care in a domiciliary setting
- Management of a range of patients with specialised requirements
- Immediate Life Support
- Advanced communication techniques e.g Makaton
- Training in Inhalation Sedation
- Clinical Holding Training
- Understanding the role of the Community and Special Care Dental Services
Personal Qualities
Essential
- Able to demonstrate time management skills including the ability to work unsupervised.
- Excellent verbal, non-verbal and written communication skills.
- Able to deal with sensitive information and respect confidentiality - in dental and multidisciplinary situations
- Must hold a full valid UK driving license and have access to own transport (or suitable alternative means of transport)
- Must be able to demonstrate experience or capability of: Team working;
- Self-motivation;
- Flexible and adaptable;
- Adaptable in difficult and challenging circumstances.
- Able to cope with challenging, emotional and confrontational situations
Desirable
- Able to demonstrate leadership qualities or experience
- Understanding the role of the Community and Special Care Dental Services
Person Specification
Qualifications
Essential
- Postgraduate diploma in Dental Therapy or equivalent
- Current GDC Registration
- Post Certificate Qualification in Inhalation Sedation (or commitment to undertake on commencement of post)
Experience
Essential
- Relevant technical and specialised experience within the area of special care dentistry
- Relevant knowledge of clinical complications for this care group
- Relevant experience of dental health education
- Participation in audit and clinical governance programmes
Desirable
- Experience of working within remit of Direct Access
- Provision of care in a domiciliary setting
- Management of a range of patients with specialised requirements
- Experience of delivering care under inhalation sedation
- Experience of working within a multidisciplinary team
Skills & Knowledge
Essential
- Relevant knowledge of clinical complications for this care group
- Relevant technical and specialised experience within the area of special care dentistry
- Relevant experience of dental health education
- Awareness of different needs of people from differing social and cultural backgrounds, including those with disabilities.
- Knowledge of ethical and legal responsibilities regarding consent, including where the patient does not have capacity to provide this
Desirable
- Provision of care in a domiciliary setting
- Management of a range of patients with specialised requirements
- Immediate Life Support
- Advanced communication techniques e.g Makaton
- Training in Inhalation Sedation
- Clinical Holding Training
- Understanding the role of the Community and Special Care Dental Services
Personal Qualities
Essential
- Able to demonstrate time management skills including the ability to work unsupervised.
- Excellent verbal, non-verbal and written communication skills.
- Able to deal with sensitive information and respect confidentiality - in dental and multidisciplinary situations
- Must hold a full valid UK driving license and have access to own transport (or suitable alternative means of transport)
- Must be able to demonstrate experience or capability of: Team working;
- Self-motivation;
- Flexible and adaptable;
- Adaptable in difficult and challenging circumstances.
- Able to cope with challenging, emotional and confrontational situations
Desirable
- Able to demonstrate leadership qualities or experience
- Understanding the role of the Community and Special Care Dental Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Wheata Dental Clinic
Wordsworth Ave
Sheffield
S5 9JH
United Kingdom
Employer's website
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Wheata Dental Clinic
Wordsworth Ave
Sheffield
S5 9JH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administration Coordinator
University College London Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 309-UCLH-8146-A
Job summary
The Medical Specialties Division is seeking to recruit a full-time Administration Coordinator to join the administration team supporting Respiratory.The postholder will be proactive with strong communication and IT skills and the ability to effectively prioritise their own workload as well as support others in response to the changing demands of the team and service.The postholder will have key working relationships with all members of the administrative and clinical teams including medical staff, allied health professionals and support workers. They will act as the first point of contact via phone and email in communication with patients, relatives and GPs and external hospital staff.
Main duties of the job
The postholder will be responsible for escalating and helping to resolve issues with the Respiratory Administration Team Leader, contributing to proactive solutions for routine challenges.The ability to manage a busy and varied workload is essential, alongside excellent written and verbal communication skills and strong interpersonal skills.This is an excellent opportunity for someone looking to begin a career in NHS administration or those already working within the NHS who are seeking a new challenge. The role offers a supportive environment within an experienced and friendly team.Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
309-UCLH-8146-A
Job locations
University College London Hospitals
235 Euston Road
London
NW1 2BU
United Kingdom
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
Desirable
- Previous NHS experience, or experience of working in a healthcare setting.
Skills and Abilities
Essential
- Ability to make decisions in a constantly changing environment (e.g. clinic setting) using judgement to deal with queries or escalate where necessary.
- Advanced keyboard skills, and competent use of IT.
- Able to deal with sensitive information with tact, diplomacy and understanding.
Communication
Essential
- Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives).
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
Desirable
- Previous NHS experience, or experience of working in a healthcare setting.
Skills and Abilities
Essential
- Ability to make decisions in a constantly changing environment (e.g. clinic setting) using judgement to deal with queries or escalate where necessary.
- Advanced keyboard skills, and competent use of IT.
- Able to deal with sensitive information with tact, diplomacy and understanding.
Communication
Essential
- Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives).
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospitals
235 Euston Road
London
NW1 2BU
United Kingdom
Employer's website
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospitals
235 Euston Road
London
NW1 2BU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Divisional Manager – Planning, Performance and Commercial
University College London Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 309-UCLH-8238127
Job summary
UCLH are seeking an outstanding leader for the largest Division in UCLH, which incorporates the UK's largest neuroscience centre and one of the largest neuroscience centres in the world.
We are seeking an ambitious, motivated and driven candidate to deliver upon the many opportunities this role as Assistant Divisional Manager presents.
Candidates should note that stakeholder assessment and interviews are planned for 7th September 2026.
Main duties of the job
As Assistant Divisional Manager, Queen Square, this role acts as the senior operational contact for the major programmes and projects across commercial, planning and performance and partnerships across Queen Square Division. Predominantly this role will be responsible for coordinating the operational aspects across these programmes of work, working alongside clinical and non-clinical team members to successfully manage continued improvement and leverage deliverables for patients treated at Queen Square. The role will work with stakeholders across the Division as well as external stakeholders such as UCL, charity partners (such as the National Brain Appeal and UCLH Charity), contractors, volunteers and local authorities. The role works to support delivery through the current operational teams and lead divisional oversight on hospital wide programmes of work.
The postholder will also support a variety of smaller projects within the Division, aligned with the recently refreshed Queen Square strategy, working alongside the Divisional Manager and the leadership team to provide senior operational input to ensure smooth and time-efficient delivery of these projects.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£88,250 to £100,355 a year Per annum inclusive of HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
309-UCLH-8238127
Job locations
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- High standard of written and spoken English
- Educated to Degree level
- Masters or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- Knowledge and understanding of a range of issues across the NHS and NHS patient agenda
Experience
Essential
- Significant experience of operating at a senior operational level (band 8+) within the NHS or similar environment.
- Experience of working closely with stakeholders to inform and implement initiatives
- Significant knowledge and understanding gained through experience of: -Problem solving techniques -Change management techniques -Quality Improvement techniques -Stakeholder management and communications -Risk management and issue resolution -Experience of service redesign and development
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience in managing budgets
- Experience of leading and developing quality assurance and improvement
- Experience of delivering capital projects as part of a multi-disciplinary/-professional project team
Skills and Abilities
Essential
- Organisational skills
- Decision-making skills
- Ability to meet deadlines and complete tasks within agreed time scales
- Able to prioritise objectives and workload
- Commitment to team working and to the development, empowerment and engagement of staff.
- Clear evidence of leadership potential, and the ability to inspire and motivate a team
- Able to build relationships with clinicians and at ease in a clinical environment
- Ability to problem solve
- Able to work flexibly across projects are required and deal with inheriting and managing ambiguity
- Excellent written and verbal communication skills including the ability to influence colleagues at a range of levels internally and externally
Person Specification
Knowledge and Qualifications
Essential
- High standard of written and spoken English
- Educated to Degree level
- Masters or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- Knowledge and understanding of a range of issues across the NHS and NHS patient agenda
Experience
Essential
- Significant experience of operating at a senior operational level (band 8+) within the NHS or similar environment.
- Experience of working closely with stakeholders to inform and implement initiatives
- Significant knowledge and understanding gained through experience of: -Problem solving techniques -Change management techniques -Quality Improvement techniques -Stakeholder management and communications -Risk management and issue resolution -Experience of service redesign and development
- A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience in managing budgets
- Experience of leading and developing quality assurance and improvement
- Experience of delivering capital projects as part of a multi-disciplinary/-professional project team
Skills and Abilities
Essential
- Organisational skills
- Decision-making skills
- Ability to meet deadlines and complete tasks within agreed time scales
- Able to prioritise objectives and workload
- Commitment to team working and to the development, empowerment and engagement of staff.
- Clear evidence of leadership potential, and the ability to inspire and motivate a team
- Able to build relationships with clinicians and at ease in a clinical environment
- Ability to problem solve
- Able to work flexibly across projects are required and deal with inheriting and managing ambiguity
- Excellent written and verbal communication skills including the ability to influence colleagues at a range of levels internally and externally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Employer's website
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3150-26-0015
Job summary
We have an exciting opportunity to recruit an enthusiastic Qualified BANK Dispenser to join our dedicated Dispensary team at Mowbray House Surgery and Hutton Rudby Surgery.
This is a BANK position, covering both surgeries at Hutton Rudby and Northallerton on a ad-hoc basis.
You will assist to process all relevant prescriptions as authorised by GP's and prescribing nurses where appropriate, in accordance with the principle of good practice.
Projecting a positive and friendly image to dispensary patients and other visitors, dealing with queries in a professional, courteous and efficient way.
Main duties of the job
The successful candidate will be part of a large surgery dispensing team. Having excellent communication, organisational, teamworking skills.
Experience of general practice and Systmone would be an advantage, along with NVQ Level 2 or equivalent in Pharmacy Services / Dispensing or relevant experience.
About us
Mowbray House Surgery is a large, progressive medical practice based in Northallerton with a full time branch surgery in Hutton Rudby. Across both sites we have around 20,000 patients.
If you would like more information about this exciting opportunity please contact Lisa Briggs (Dispensary Manager) on 01609 760002.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Bank
Working pattern
Flexible working
Reference number
A3150-26-0015
Job locations
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom
Hutton Rudby Surgery
East Side
Hutton Rudby
Yarm
Cleveland
TS15 0DB
United Kingdom
Job description
Job responsibilities
Job Responsibilities:
Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.
Endorse prescriptions in accordance with NHS Prescription Services requirements.
Keep up-to-date with new drugs / medicines and changes in legislation.
Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.
Liaise with patients, providing advice and guidance as required to promote compliance.
Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.
Take prompt action in response to any drug alert bulletins that may be received from time to time.
Answer the telephone promptly and deal with prescription requests.
Issue prepared prescriptions.
Process prescription requests.
Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.
Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.
Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
Maintain full and accurate records of all dispensing transactions.
Keep records of prescriptions sent to community pharmacies where required.
Check for and process email (online) prescription requests.
Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.
Receive monies on behalf of the Practice and keep a record of all the financial transactions.
Provide an efficient and caring home delivery service to patients where requested.
Maintain full and accurate computerised records for all dispensing transactions.
Job description
Job responsibilities
Job Responsibilities:
Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.
Endorse prescriptions in accordance with NHS Prescription Services requirements.
Keep up-to-date with new drugs / medicines and changes in legislation.
Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.
Liaise with patients, providing advice and guidance as required to promote compliance.
Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.
Take prompt action in response to any drug alert bulletins that may be received from time to time.
Answer the telephone promptly and deal with prescription requests.
Issue prepared prescriptions.
Process prescription requests.
Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.
Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.
Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
Maintain full and accurate records of all dispensing transactions.
Keep records of prescriptions sent to community pharmacies where required.
Check for and process email (online) prescription requests.
Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.
Receive monies on behalf of the Practice and keep a record of all the financial transactions.
Provide an efficient and caring home delivery service to patients where requested.
Maintain full and accurate computerised records for all dispensing transactions.
Person Specification
Qualifications
Essential
- NVQ Level 2 in Dispensing (or equivalent)
- Good numeracy and literacy skills.
- Strong organisational skills and attention to detail.
Desirable
- NVQ level 3 in dispensing (or equivalent)
Experience
Essential
- Experience in a dispensary, pharmacy, or healthcare environment.
- Experience handling confidential patient information.
Desirable
- Experience of working in a primary care environment
- Previous experience in a GP practice dispensary.
Requirements
Essential
- You must hold a full driving licence, with access to a vehicle.
Person Specification
Qualifications
Essential
- NVQ Level 2 in Dispensing (or equivalent)
- Good numeracy and literacy skills.
- Strong organisational skills and attention to detail.
Desirable
- NVQ level 3 in dispensing (or equivalent)
Experience
Essential
- Experience in a dispensary, pharmacy, or healthcare environment.
- Experience handling confidential patient information.
Desirable
- Experience of working in a primary care environment
- Previous experience in a GP practice dispensary.
Requirements
Essential
- You must hold a full driving licence, with access to a vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mowbray House Surgery
Address
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom
Employer's website
Employer details
Employer name
Mowbray House Surgery
Address
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A3639-26-0001
Job summary
We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team. You will be supported to deliver outstanding care to our diverse patient population while enjoying a balanced and manageable workload.
Main duties of the job
Provide high-quality, evidence-based medical care to registered patients. Conduct face-to-face, and telephone consultations. Manage acute and chronic conditions effectively. Maintain accurate and comprehensive medical records in line with current guidelines. Work collaboratively with clinical and non-clinical colleagues to deliver integrated care.
About us
City Way Medical Practice is a well-established, forward-thinking GP surgery located in a vibrant and accessible area. We pride ourselves on delivering high-quality, patient-centered care within a supportive and inclusive working environment. We are a dedicated team that values clinical excellence, and continuous professional development.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£80 an hour
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
A3639-26-0001
Job locations
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Qualifications
Essential
- Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.
Desirable
- Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.
Person Specification
Qualifications
Essential
- Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.
Desirable
- Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
City Way Medical Practice
Address
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Employer's website
https://www.citywaymedicalpractice.co.uk (Opens in a new tab)
Employer details
Employer name
City Way Medical Practice
Address
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Employer's website
https://www.citywaymedicalpractice.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MHST Senior Practitioner for Whole School Approach
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 367-CYP-101310-B
Job summary
Please be advised, the base location of this role is subject to change.
As part of Hertfordshire CAMHS transformation, our priority is simple: to increase access and availability of mental health and wellbeing support for children and young people. We are recruiting a Whole School Apporach Senior Practitioner to cover the East Herts MHST.
Driven by this goal and in line with NHS long term plans, we have exciting new opportunities for Supervisors to work at the forefront of innovation in Children's and Young Peoples Mental Health and to play an instrumental role in a forward-thinking service delivering interventions into schools and other settings in Hertfordshire.
This role is a chance to make a difference in young lives, and as such duties will include elements of whole school approach management, delivery and individual clinical activity.
Main duties of the job
As a Senior Practitioner, solely focused on Whole School Approach, you will have a unique opportunity to be part of a dynamic mental health service in a creative environment where evidence-based interventions, new ideas, ways of working and supporting children and young people are actively encouraged.
This approach requires flexibility, dynamism and above all a passion for working with children and young people in educational settings whilst also motivating, inspiring and supporting your team to do the same.
You will be responsible for operationalising the delivery of Whole School Approach and evidence based interventions within Mental Health Support Teams (MHSTs) in schools and colleges whilst providing supervision for EMHPs.
Supervisors will be a graduate qualified health care professional with:
- Some level of formal CBT training (e.g. CYP-IAPT)
- Previous consolidated post graduate experience of working with young people with emotional and mental health issues
- Have completed the HEE Postgraduate Diploma in Education Mental Health Practice (with at least 18 months post-qualification practice)
In addition, candidates will have experience in delivering evidenced-based CBT interventions for mild to moderate mental health issues such as anxiety, low mood and behavioural problems to CYP both individually and in groups.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year per annum pro rata (inclusive of 5% HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
367-CYP-101310-B
Job locations
Rosanne House
Parkway
Welwyn Garden City
AL8 6HG
United Kingdom
Job description
Job responsibilities
You will be expected to work in schools across East Hertfordshire working closely with teams to support CYP & their families to foster a whole school approach to mental well-being meaning a commitment to travel within Hertfordshire.
The Senior Practitioners will play a key role in:
- Forming strong working relations with a variety of stakeholders
- Providing consultations to education colleagues and support education setting to embed a whole school approach to wellbeing
- Developing and delivering evidence-based time limited interventions to young people within education settings
- Evidencing the outcomes of the MHST service
- Providing clinical supervision to Education Mental Health practitioners.
It is essential for you to be willing to successfully complete a Postgraduate Certificate in Supervision for Children and Young Peoples Mental Health (CYPMH) course at University on a part time basis. Travel may be required throughout training with blended learning being a possibility to minimise travel (Dates to be confirmed as allocated)
HPFT MHST works with Young people with mild to moderate mental health presentations attending school in Hertfordshire
The purpose of the team is to
- Provide evidence-based interventions for mild to moderate mental health issues.
- Support the senior mental health lead in each education setting to introduce or develop their whole school or college approach.
- Give timely advice to school and college staff, and liaising with external specialist services, to help children and young people to get the right support and stay in education.
The post-holder will be a mobile supervisor supporting teams with delivery of supervision, and clinical casework, across the East MHST.
HPFT are committed to progressing and supporting their staff with career development and training alongside ensuring staff health, wellbeing and job satisfaction.
Be the catalyst to inspire future generations and make a difference - join the HPFT MHSTs today!
Job description
Job responsibilities
You will be expected to work in schools across East Hertfordshire working closely with teams to support CYP & their families to foster a whole school approach to mental well-being meaning a commitment to travel within Hertfordshire.
The Senior Practitioners will play a key role in:
- Forming strong working relations with a variety of stakeholders
- Providing consultations to education colleagues and support education setting to embed a whole school approach to wellbeing
- Developing and delivering evidence-based time limited interventions to young people within education settings
- Evidencing the outcomes of the MHST service
- Providing clinical supervision to Education Mental Health practitioners.
It is essential for you to be willing to successfully complete a Postgraduate Certificate in Supervision for Children and Young Peoples Mental Health (CYPMH) course at University on a part time basis. Travel may be required throughout training with blended learning being a possibility to minimise travel (Dates to be confirmed as allocated)
HPFT MHST works with Young people with mild to moderate mental health presentations attending school in Hertfordshire
The purpose of the team is to
- Provide evidence-based interventions for mild to moderate mental health issues.
- Support the senior mental health lead in each education setting to introduce or develop their whole school or college approach.
- Give timely advice to school and college staff, and liaising with external specialist services, to help children and young people to get the right support and stay in education.
The post-holder will be a mobile supervisor supporting teams with delivery of supervision, and clinical casework, across the East MHST.
HPFT are committed to progressing and supporting their staff with career development and training alongside ensuring staff health, wellbeing and job satisfaction.
Be the catalyst to inspire future generations and make a difference - join the HPFT MHSTs today!
Person Specification
Training & Qualifications
Essential
- A professional qualification with professional registration in a relevant subject (e.g. CBT, psychology, social work, mental health nursing) at degree level or equivalent. Or core post graduate training in provision of low intensity CBT, e.g. Postgraduate Diploma for Educational Mental Health Practitioner (EMHP programme)
- Appropriate UK professional registration
Desirable
- Accredited CBT qualification
- Documented evidence of continued professional development.
- Post-graduate training in mental health
- Mentor / Practice Educator / Supervision training
- Postgraduate Diploma for Senior Wellbeing Practitioner (SWP programme)
Experience
Essential
- Significant post qualification experience of working in a range of settings relevant to the post.
- Significant experience of assessing people in a variety of settings who have a mental health presentation.
- Experience of working with young people presenting with emotional/psychological difficulties and challenging behaviour.
- Experience and knowledge of implementing safeguarding procedures for children and adults.
- Experience and knowledge of working in a multi-ethnic community.
- Experience of teaching and training in practice
- Experience of peer supervision, supervising colleagues in the multi-disciplinary team and consultation in other agency settings.
Desirable
- Experience of supporting young people in an educational setting
Knowledge
Essential
- Knowledge of legislation related to children and/or adolescent's mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children etc.
- Knowledge of recent developments in mental health/learning disability provision for young people including government initiatives.
- Knowledge of current developments in research and its application with regards to children and young people's mental wellbeing
- Facilitating clinical supervision
Desirable
- Ability to teach and train others using multi-media materials suitable for presentation within public, professional and academic settings.
Skills and Aptitude
Essential
- Deliver care with respect, dignity, compassion and recovery focused.
- Clinical skills to assess young people in a variety of settings who have an acute mental health presentation.
- Comprehensive risk assessment skills.
- Specific clinical skills applicable in a community or educational setting e.g. brief therapy, cognitive therapy, and anxiety management, de-escalation.
- Confidence to work autonomously in the community and use own initiative, and make decisions in complex situations.
- Ability to deal sensitively with stressful situation including; staff and organisational problems; child abuse; family breakdown; mental ill health and risk of self-harm.
Desirable
- Delivering a range of evidence based early intervention techniques for relevant service user group.
Communication Skills
Essential
- Able to communicate effectively, orally and in writing at an age-appropriate level - complex, highly technical, and/or clinically sensitive information to service users, their families, carers and professionals within and outside the NHS.
- Ability to communicate sensitive information to children and/or adolescents, carers and colleagues in a way that addresses psychological resistance.
- Ability to work flexibly across service boundaries.
- Skills in liaising with other agencies and providing consultation to other professional and non-professional groups.
- Ability to contain and work with organisational stress and ability to hold the stress of others.
- Respectful approach to service users, families, carers, colleagues
Analytical Skills
Essential
- Ability to maintain high standards of record keeping, including data entry and recording.
- Ability to assess and manage risks.
Diversity
Essential
- A commitment to work in ways which support equality and diversity and treat everyone with appropriate dignity and respect
Other
Essential
- Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Disclosure and Barring approval (formally CRB check).
- Able to travel independently across the Trust.
- Ability and willingness to work outside office hours when required by the role.
Person Specification
Training & Qualifications
Essential
- A professional qualification with professional registration in a relevant subject (e.g. CBT, psychology, social work, mental health nursing) at degree level or equivalent. Or core post graduate training in provision of low intensity CBT, e.g. Postgraduate Diploma for Educational Mental Health Practitioner (EMHP programme)
- Appropriate UK professional registration
Desirable
- Accredited CBT qualification
- Documented evidence of continued professional development.
- Post-graduate training in mental health
- Mentor / Practice Educator / Supervision training
- Postgraduate Diploma for Senior Wellbeing Practitioner (SWP programme)
Experience
Essential
- Significant post qualification experience of working in a range of settings relevant to the post.
- Significant experience of assessing people in a variety of settings who have a mental health presentation.
- Experience of working with young people presenting with emotional/psychological difficulties and challenging behaviour.
- Experience and knowledge of implementing safeguarding procedures for children and adults.
- Experience and knowledge of working in a multi-ethnic community.
- Experience of teaching and training in practice
- Experience of peer supervision, supervising colleagues in the multi-disciplinary team and consultation in other agency settings.
Desirable
- Experience of supporting young people in an educational setting
Knowledge
Essential
- Knowledge of legislation related to children and/or adolescent's mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children etc.
- Knowledge of recent developments in mental health/learning disability provision for young people including government initiatives.
- Knowledge of current developments in research and its application with regards to children and young people's mental wellbeing
- Facilitating clinical supervision
Desirable
- Ability to teach and train others using multi-media materials suitable for presentation within public, professional and academic settings.
Skills and Aptitude
Essential
- Deliver care with respect, dignity, compassion and recovery focused.
- Clinical skills to assess young people in a variety of settings who have an acute mental health presentation.
- Comprehensive risk assessment skills.
- Specific clinical skills applicable in a community or educational setting e.g. brief therapy, cognitive therapy, and anxiety management, de-escalation.
- Confidence to work autonomously in the community and use own initiative, and make decisions in complex situations.
- Ability to deal sensitively with stressful situation including; staff and organisational problems; child abuse; family breakdown; mental ill health and risk of self-harm.
Desirable
- Delivering a range of evidence based early intervention techniques for relevant service user group.
Communication Skills
Essential
- Able to communicate effectively, orally and in writing at an age-appropriate level - complex, highly technical, and/or clinically sensitive information to service users, their families, carers and professionals within and outside the NHS.
- Ability to communicate sensitive information to children and/or adolescents, carers and colleagues in a way that addresses psychological resistance.
- Ability to work flexibly across service boundaries.
- Skills in liaising with other agencies and providing consultation to other professional and non-professional groups.
- Ability to contain and work with organisational stress and ability to hold the stress of others.
- Respectful approach to service users, families, carers, colleagues
Analytical Skills
Essential
- Ability to maintain high standards of record keeping, including data entry and recording.
- Ability to assess and manage risks.
Diversity
Essential
- A commitment to work in ways which support equality and diversity and treat everyone with appropriate dignity and respect
Other
Essential
- Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Disclosure and Barring approval (formally CRB check).
- Able to travel independently across the Trust.
- Ability and willingness to work outside office hours when required by the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Rosanne House
Parkway
Welwyn Garden City
AL8 6HG
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Rosanne House
Parkway
Welwyn Garden City
AL8 6HG
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
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Senior Social Worker
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 367-ACMS-101565
Job summary
Are you an experienced Social Worker seeking promotion?
Are you looking to develop into leadership & take your social care skills in the field of Adult Mental Health further?
Do you want to be part of an energetic & dynamic team in the heart of the south east Hertfordshire community, working for an award-winning, outstanding Trust?
We are looking for a Band 7 Senior Social Worker to join the Adult Community Mental Health Service in Bishop's Stortford, Hertfordshire.
You must hold a full valid driving license and have access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
Main duties of the job
The successful candidate will:
- promote and lead the social care agenda, acting in accordance with the principles of personalisation, working to promote wellbeing, and enabling individual's rights to choice and control
- carry out complex assessments of need, plan and deliver services and review outcomes with the individual, their personal support networks and support providers
- ensure practice within the team is responsive, inclusive and community based with a clear focus on outcomes and bring your professional expertise to your work with complex cases
- supervise the social care staff within the team and support the wider team with social care
- manage the provision of assessments under the Care Act 2014 and the reviews of packages of care
- work collaboratively with community partners to ensure individuals and families are supported and their needs are met
- act as a champion and leader of social care within the locality/quadrant
- be professionally registered.
In return, we can offer you:
- leadership and management training opportunities
- 5% on top of basic salary high cost allowance supplement (subject to a minimum and a maximum payment pro rata)
- 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
- One of the UK's best pension schemes
- Comprehensive health and wellbeing services
- Special leave for family and personal reasons
- NHS Car Lease Scheme
- Employee Assistance Programme
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£51,657 to £58,785 a year per annum, pro rata (inclusive of 5% HCAS)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
367-ACMS-101565
Job locations
Oxford House
London Road
Bishop's Stortford
CM23 3LA
United Kingdom
Job description
Job responsibilities
Job Summary:Senior Social Workers are a key part of the senior management team and the focus of the role is to promote, lead and act in accordance with the principles of personalisation, ensuring the team are working to promote wellbeing, and enabling individuals rights to choice and control. In doing so they will carry out complex assessments of need, plan and deliver services and review outcomes with the individual, their personal support networks and support providers.
Senior Social Workers will lead the Team's social care agenda and will supervise the social care staff within the Team. As a Senior Social Worker you will act as a champion and leader of social care within a locality/quadrant to ensure a focus on outcome based interventions. You will be expected to give robust, consistent expert social care practice advice in partnership with other specialist senior social care colleagues. You will reinforce the need to deliver high quality, cost effective social care services to service users and their carers focused on the principles of choice, control and independence, as well as ensuring their safety. You will have a small caseload of the most complex cases and you will manage the provision of assessments and reviews of social care intervention.
Partnership working is a key component of this post both within and outside the Trust and you will need to be innovative in ensuring that there is a range of appropriate services locally to support individual recovery journeys. You will work with community partners to address complex social issues and will be encouraged to think innovatively about how to address local concerns with our community partners.
You will be expected to work in partnership with service users and carers so that they can be empowered, and services can be improved as a result of feedback of their experiences.
All Senior Social Workers must be registered with Social Work England.
For a more detailed description, please see attached Job Description and Personal Specification.
Job description
Job responsibilities
Job Summary:Senior Social Workers are a key part of the senior management team and the focus of the role is to promote, lead and act in accordance with the principles of personalisation, ensuring the team are working to promote wellbeing, and enabling individuals rights to choice and control. In doing so they will carry out complex assessments of need, plan and deliver services and review outcomes with the individual, their personal support networks and support providers.
Senior Social Workers will lead the Team's social care agenda and will supervise the social care staff within the Team. As a Senior Social Worker you will act as a champion and leader of social care within a locality/quadrant to ensure a focus on outcome based interventions. You will be expected to give robust, consistent expert social care practice advice in partnership with other specialist senior social care colleagues. You will reinforce the need to deliver high quality, cost effective social care services to service users and their carers focused on the principles of choice, control and independence, as well as ensuring their safety. You will have a small caseload of the most complex cases and you will manage the provision of assessments and reviews of social care intervention.
Partnership working is a key component of this post both within and outside the Trust and you will need to be innovative in ensuring that there is a range of appropriate services locally to support individual recovery journeys. You will work with community partners to address complex social issues and will be encouraged to think innovatively about how to address local concerns with our community partners.
You will be expected to work in partnership with service users and carers so that they can be empowered, and services can be improved as a result of feedback of their experiences.
All Senior Social Workers must be registered with Social Work England.
For a more detailed description, please see attached Job Description and Personal Specification.
Person Specification
KNOWLEDGE & EXPERIENCE
Essential
- An appropriate professional social work qualification
- Registration with General Social Care Council
- Education to degree level
- Masters Degree or equivalent training
- Approved Mental Health Professional training and qualification (or prepared to undertake training within a year of appointment)
- Relevant post-qualifying training for social workers
Desirable
- Other post-qualifying training e.g. CBT, family therapy
- Best Interests Assessment training
AREAS OF EXPERIENCE
Essential
- Stong post qualification experience with demonstrable evidence of excellent practice at a high level
- Extensive knowledge of legislation, statutory guidance, theory and policy in relation to relevant adult and children's social care.
- Experience of undertaking assessments,focused as personalisation, choice and control, and care planning Understanding and experience of personal budgets and direct payments
- Experience of supervising and mentoring staff
- Experience of multidisciplinary working and evidence of collaborative work
- Experience of partnership working with service users and carers, demonstrating dignity and respect particularly in very challenging situations
- Experience of work as Approved Mental Health Professional.
Desirable
- Experience of work as a Best Interests assessor
COMMUNICATION SKILLS
Essential
- Excellent ability to communicate with a wide range of stakeholders including service users and carers, other professional colleagues, members of other organisations and local communities, verbally and in writing.
- Evidence of successful management of difficult meetings.
- Ability to manage highly sensitive information
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
ANALYTICAL SKILLS
Essential
- Ability to analyse service user and carer information.
- Experience of undertaking small scale audits and surveys.
Desirable
- Understanding of basic research methods
DIVERSITY
Essential
- Demonstrable ability to working sensitively with diverse needs and environments
- Commitment to anti-discriminatory practice
PHYSICAL SKILLS
Essential
- Ability to visit and attend meetings at a variety of locations and environments Experience of using computer - PC
- literate to ECDL standard
- Able to travel between bases and offices, as required, using suitable mode of transport.
PHYSICAL EFFORT
Essential
- Ability to meet timescales and respond to crises and appropriate
MENTAL EFFORT
Essential
- Flexibility and ability to respond to a variety of tasks, and to prioritise own workload
- Ability to manage others and convey information which may be contentious sensitively so that it achieves required improvements and outcomes
EMOTIONAL EFFORT
Essential
- Ability to deal with distressing and sometimes aggressive behaviour of service users, carers and colleagues
GENERAL
Essential
- Experience of working in an integrated health and social care environment
Person Specification
KNOWLEDGE & EXPERIENCE
Essential
- An appropriate professional social work qualification
- Registration with General Social Care Council
- Education to degree level
- Masters Degree or equivalent training
- Approved Mental Health Professional training and qualification (or prepared to undertake training within a year of appointment)
- Relevant post-qualifying training for social workers
Desirable
- Other post-qualifying training e.g. CBT, family therapy
- Best Interests Assessment training
AREAS OF EXPERIENCE
Essential
- Stong post qualification experience with demonstrable evidence of excellent practice at a high level
- Extensive knowledge of legislation, statutory guidance, theory and policy in relation to relevant adult and children's social care.
- Experience of undertaking assessments,focused as personalisation, choice and control, and care planning Understanding and experience of personal budgets and direct payments
- Experience of supervising and mentoring staff
- Experience of multidisciplinary working and evidence of collaborative work
- Experience of partnership working with service users and carers, demonstrating dignity and respect particularly in very challenging situations
- Experience of work as Approved Mental Health Professional.
Desirable
- Experience of work as a Best Interests assessor
COMMUNICATION SKILLS
Essential
- Excellent ability to communicate with a wide range of stakeholders including service users and carers, other professional colleagues, members of other organisations and local communities, verbally and in writing.
- Evidence of successful management of difficult meetings.
- Ability to manage highly sensitive information
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
ANALYTICAL SKILLS
Essential
- Ability to analyse service user and carer information.
- Experience of undertaking small scale audits and surveys.
Desirable
- Understanding of basic research methods
DIVERSITY
Essential
- Demonstrable ability to working sensitively with diverse needs and environments
- Commitment to anti-discriminatory practice
PHYSICAL SKILLS
Essential
- Ability to visit and attend meetings at a variety of locations and environments Experience of using computer - PC
- literate to ECDL standard
- Able to travel between bases and offices, as required, using suitable mode of transport.
PHYSICAL EFFORT
Essential
- Ability to meet timescales and respond to crises and appropriate
MENTAL EFFORT
Essential
- Flexibility and ability to respond to a variety of tasks, and to prioritise own workload
- Ability to manage others and convey information which may be contentious sensitively so that it achieves required improvements and outcomes
EMOTIONAL EFFORT
Essential
- Ability to deal with distressing and sometimes aggressive behaviour of service users, carers and colleagues
GENERAL
Essential
- Experience of working in an integrated health and social care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Oxford House
London Road
Bishop's Stortford
CM23 3LA
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Oxford House
London Road
Bishop's Stortford
CM23 3LA
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Practitioner - Mental Health Support Team (MHST)
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 367-CYP-101546
Job summary
As part of Hertfordshire CYPMHS transformation, our priority is simple: to increase access and availability of mental health and wellbeing support for children and young people.
Driven by this goal and in line with NHS long term plans, we have an exciting opportunity for a Senior Practitioner with extensive experience delivering mental health interventions to children and young people. You will be based in the Watford area and will work at the forefront of innovation in Children and Young Peoples Mental Health and play an instrumental role in a forward-thinking service delivering interventions in schools and other settings in South Hertfordshire.
This role is a chance to make a difference in young lives, and as such duties will include elements of operational management in support of the team leader and clinical activity.
Main duties of the job
You will work closely with schools in and around the Watford area delivering early intervention mental health interventions and support. You will also be expected to:
- Support the Team Leader in the operational and clinical leadership of the team and deputise where appropriate in the Team Leaders absence.
- Facilitate case management, clinical skills and line management supervision.
- Complete initial assessments and risk assessments
- Deliver CBT based group and 1:1 interventions in school as well as other clinical activity.
To be eligible for this role, you will need to have:
- Completed the Postgraduate Diploma in Education Mental Health Practice or Psychological Wellbeing Practice for children and young people or have some level of formal CBT training e.g., CYP IAPT
- Consolidated postgraduate experience of working with children and young people with emotional and mental health difficulties,
- You will have extensive experience in delivering evidenced-based CBT interventions for mild to moderate mental health difficulties such as anxiety, low mood and behaviours that challenge to CYP both individually and in groups.
- Have completed or willing to complete the Postgraduate Diploma in Supervision of EMHPs/CWPs or the Senior Wellbeing Practitioner training including the supervision year.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year per annum, pro rata (inclusive of 5% HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
367-CYP-101546
Job locations
Willow Tree Primary School
Tolpits Lane
Watford
WD18 6LL
United Kingdom
Job description
Job responsibilities
You will be based and predominantly work in schools in and around the Watford area, meaning a commitment to travel is required. You will be expected to work closely with school staff to support CYP, their families and staff to foster a whole school approach to mental wellbeing. You will also support in the supervision of MHST staff.
The Senior Practitioner will play a key role in:
- Forming strong working relations with a variety of stakeholders
- Providing consultations to education colleagues and support education settings to embed a whole school approach to wellbeing
- Developing and delivering evidence-based, time limited interventions (group and 1:1) to children and young people within education settings
- Evidencing the outcomes of the MHST service
- Providing clinical and line management supervision to EMHPs, CWPs and other mental health practitioners
- Overseeing and supporting with case allocations and telephone triages
- Supporting staff with risk assessments, the management of risk and safeguarding concerns.
- Supporting with service improvement tasks
Job description
Job responsibilities
You will be based and predominantly work in schools in and around the Watford area, meaning a commitment to travel is required. You will be expected to work closely with school staff to support CYP, their families and staff to foster a whole school approach to mental wellbeing. You will also support in the supervision of MHST staff.
The Senior Practitioner will play a key role in:
- Forming strong working relations with a variety of stakeholders
- Providing consultations to education colleagues and support education settings to embed a whole school approach to wellbeing
- Developing and delivering evidence-based, time limited interventions (group and 1:1) to children and young people within education settings
- Evidencing the outcomes of the MHST service
- Providing clinical and line management supervision to EMHPs, CWPs and other mental health practitioners
- Overseeing and supporting with case allocations and telephone triages
- Supporting staff with risk assessments, the management of risk and safeguarding concerns.
- Supporting with service improvement tasks
Person Specification
Other
Essential
- Car driver who is able to travel independently (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Full, enhanced and current satisfactory DBS disclosure for the role
- Ability and willingness to work outside office hours when required by the role.
- Good time management and prioritisation skills including the ability to manage and plan own diary to accommodate assigned tasks.
- Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload including disclosures of risk to self, abuse and safeguarding disclosures.
Communication Skills
Essential
- Ability to communicate complex and sensitive information clearly, both verbally and in writing, to service users, families, carers, and professionals.
- Ability to communicate sensitive information to children and young people, carers and colleagues in a way that addresses psychological resistance.
- Skills in providing consultation to other professional and non- professional groups.
- Ability to communicate in a respectful, culturally sensitive manner to service users, families, carers and colleagues
- Ability to contain and have difficult conversations with service users, colleagues, supervisees and other staff.
Desirable
- Ability to fluently speak another language
Skills and Ability
Essential
- Ability to deliver care with respect, dignity and compassion which is recovery focused.
- Ability and confidence to manage own caseload, work autonomously in the community and use own initiative.
- Ability to deal sensitively with stressful situations including; staff and organisational problems; child abuse; family breakdown; mental ill health and risk of self-harm.
Desirable
- Ability and skills to teach and train others using multi-media materials suitable for presentation within public, professional and academic settings.
Knowledge
Essential
- Knowledge of legislation related to children and young peoples mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children etc.
- Knowledge of the core EMHP functions
Desirable
- Knowledge of recent developments and research in mental health/learning disability provision for young people including government initiatives.
Experience
Essential
- Significant post qualification experience delivering EMHP, or CWP guided self-help interventions; Senior Wellbeing Practitioner or CBT interventions
- Experience and knowledge of implementing safeguarding procedures for children and adults.
- Experience and knowledge of working in a multi-ethnic community in a culturally sensitive manner
- Experience of providing case management and clinical skills supervision to trainee and/or qualified practitioners. If not, a willingness to complete a post graduate certificate in supervision
- Experience of completing comprehensive risk assessments and managing risks, including implementing safety plans with children and young people.
- Experience of working with and making adjustments for SEND and neurodivergent children and young people
- Experience of completing triage calls and initial assessments with children and young people presenting with mild to moderate mental health difficulties
- Experience working with parents (parent led interventions) and involving parents in assessments and where appropriate interventions with young people
Desirable
- Experience of supporting young people in an educational setting
Training & Qualifications
Essential
- Core postgraduate qualification in the provision of low intensity CBT, e.g., Postgraduate Diploma Educational Mental Health Practitioner (EMHP programme) Or Postgraduate Certificate/Diploma in Child and Young Persons Psychological Wellbeing Practice (CWP) Or an accredited CBT qualification
- Appropriate UK professional registration
- Psychological Therapies or CYP IAPT Supervision qualification (Please note if you have not completed this training, you will be expected to undertake a 1-year postgraduate certificate training)
- Documented evidence of continued professional development.
Desirable
- Postgraduate Diploma Senior Wellbeing Practitioner (SWP programme)
Analytical skills
Essential
- Ability to integrate and analyse information gathered from triage calls and assessments, to create comprehensive psychological formulations and care plans to meet the needs of children and young people.
Person Specification
Other
Essential
- Car driver who is able to travel independently (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
- Full, enhanced and current satisfactory DBS disclosure for the role
- Ability and willingness to work outside office hours when required by the role.
- Good time management and prioritisation skills including the ability to manage and plan own diary to accommodate assigned tasks.
- Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload including disclosures of risk to self, abuse and safeguarding disclosures.
Communication Skills
Essential
- Ability to communicate complex and sensitive information clearly, both verbally and in writing, to service users, families, carers, and professionals.
- Ability to communicate sensitive information to children and young people, carers and colleagues in a way that addresses psychological resistance.
- Skills in providing consultation to other professional and non- professional groups.
- Ability to communicate in a respectful, culturally sensitive manner to service users, families, carers and colleagues
- Ability to contain and have difficult conversations with service users, colleagues, supervisees and other staff.
Desirable
- Ability to fluently speak another language
Skills and Ability
Essential
- Ability to deliver care with respect, dignity and compassion which is recovery focused.
- Ability and confidence to manage own caseload, work autonomously in the community and use own initiative.
- Ability to deal sensitively with stressful situations including; staff and organisational problems; child abuse; family breakdown; mental ill health and risk of self-harm.
Desirable
- Ability and skills to teach and train others using multi-media materials suitable for presentation within public, professional and academic settings.
Knowledge
Essential
- Knowledge of legislation related to children and young peoples mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children etc.
- Knowledge of the core EMHP functions
Desirable
- Knowledge of recent developments and research in mental health/learning disability provision for young people including government initiatives.
Experience
Essential
- Significant post qualification experience delivering EMHP, or CWP guided self-help interventions; Senior Wellbeing Practitioner or CBT interventions
- Experience and knowledge of implementing safeguarding procedures for children and adults.
- Experience and knowledge of working in a multi-ethnic community in a culturally sensitive manner
- Experience of providing case management and clinical skills supervision to trainee and/or qualified practitioners. If not, a willingness to complete a post graduate certificate in supervision
- Experience of completing comprehensive risk assessments and managing risks, including implementing safety plans with children and young people.
- Experience of working with and making adjustments for SEND and neurodivergent children and young people
- Experience of completing triage calls and initial assessments with children and young people presenting with mild to moderate mental health difficulties
- Experience working with parents (parent led interventions) and involving parents in assessments and where appropriate interventions with young people
Desirable
- Experience of supporting young people in an educational setting
Training & Qualifications
Essential
- Core postgraduate qualification in the provision of low intensity CBT, e.g., Postgraduate Diploma Educational Mental Health Practitioner (EMHP programme) Or Postgraduate Certificate/Diploma in Child and Young Persons Psychological Wellbeing Practice (CWP) Or an accredited CBT qualification
- Appropriate UK professional registration
- Psychological Therapies or CYP IAPT Supervision qualification (Please note if you have not completed this training, you will be expected to undertake a 1-year postgraduate certificate training)
- Documented evidence of continued professional development.
Desirable
- Postgraduate Diploma Senior Wellbeing Practitioner (SWP programme)
Analytical skills
Essential
- Ability to integrate and analyse information gathered from triage calls and assessments, to create comprehensive psychological formulations and care plans to meet the needs of children and young people.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Willow Tree Primary School
Tolpits Lane
Watford
WD18 6LL
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Willow Tree Primary School
Tolpits Lane
Watford
WD18 6LL
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 203-SWFTCS279
Job summary
For your information sponsorship for this role is not available. The Pharmacist is responsible for delivering safe, effective, and patient-centred pharmaceutical services while ensuring compliance with professional, legal, and regulatory standards. The role involves the clinical and accuracy checking of outpatient and discharge prescriptions, providing expert medicines advice to patients and healthcare teams, supporting oral chemotherapy prescribing processes, and promoting safe medicines management. The post holder contributes to the day-to-day operation of the pharmacy, supports staff development and team performance, monitors quality and governance standards, and acts as the Responsible Pharmacist when required. Working collaboratively with clinical teams and stakeholders, the Pharmacist helps ensure excellent customer service, timely patient care, service improvement, and the achievement of both operational and business objectives.
Main duties of the job
The Pharmacist plays a key role in co-ordinating and developing a team to deliver a safe, effective and caring service to manage the pharmaceutical needs of patients attending the outpatient pharmacy. Working closely with and alongside the Deputy Superintendent Pharmacist and Superintendent pharmacist, the pharmacist will be responsible for delivering an effective service, including screening and clinically checking prescriptions.
They will also be responsible for maintaining excellent relationships with patients and other stakeholders and through this achieve excellent healthcare and business performance.
About us
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford upon Avon, George Eliot, University Hospital of Coventry and Warwickshire and St Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.
Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.
There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.
A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.
There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£53,072.50 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
203-SWFTCS279
Job locations
George Eliot Hospital Outpatient Pharmacy
College Street
Nuneaton
CV10 7DJ
United Kingdom
Job description
Job responsibilities
Fulfils the professional duties of a registered Pharmacist to statutory standards and codes of practice in accordance with best practice and acts effectively and ethically to meet needs.
Co-ordinates and contributes to the day-to-day operations of the Pharmacy, which will include clinical, and accuracy checks of hospital prescriptions and TTO prescriptions to ensure patients are discharged in a timely manner.
Provide advice and information on medicines management and stock supplies to patients and the wider clinical teams to have a greater impact on safe and accurate prescribing and to ensure better compliance with patients.
Support the chemotherapy screening pharmacists in performing accuracy checks on prescriptions for oral SACT and supportive medicines.
Support the counter assistant in the sale of over-the-counter sales of medicines with appropriate advice where needed.
Shares in developing the business plan, drives performance against it, and contributes to the delivery of elements of the business plan (professional best practice, sales and profitability) on time and in full.
Recruits, trains, accredits and develops staff to meet business and professional needs, builds team spirit and motivation, leads by example, and on delegation from the Pharmacy Manager, monitors performance, including performance reviews.
In the statutory role of Responsible Pharmacist, assures service quality, and patient safety, through the application of policies and procedures, effective systems and competent personnel. Helps the Superintendent Pharmacy Manager to respond promptly to new guidelines or professional standards. Aware of MHRA recalls and acts accordingly.
Maintains a professional and clinical network for the sharing of ideas, advice, information and peer support. Liaises with Trust staff to support our common goal.
Monitors team performance against a range of key performance indicators, including customer satisfaction (and the prompt and effective response to complaints), value for money, formulary compliance, response to incidents, errors and product alerts. Contributes to periodic reviews with the Trust Head of Pharmacy as the commissioner of services and with the Managing Director. Submits and acts upon DATIX/Inphase incidents.
Maintains excellent working relationships and good communications with commissioners, customers and medical staff.
Ensures confidentiality and clinical information, which may relate to customers, staff, Company policies, prices, business information, and takes account of requirements of the Data Protection Act and Freedom on Information legislation.
Ensures that paperwork is completed accurately and on time, provides information and reports in a concise manner, communications issues and proposed actions as appropriate, and attends meetings as required by the Company.
Manages their own personal development, including fulfilment of the annual CPD requirement of a pharmacist, and any future requirement for period revalidation for professional practice.
Adhere to H&S, equal opportunities and all other relevant legislations. Communicates to Pharmacy Manager to ensure policies and SOPS are updated and acted upon.
Completes SWFT oral chemotherapy training to enable the clinical screening of prescriptions.
May be required to open and close the pharmacy when necessary, so will be required to be a key holder.
Any other relevant duties at the request of the line manager
Communications and Working Relationships:
Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.
To provide a liaison service between users and suppliers to fulfil the customer need.
Job description
Job responsibilities
Fulfils the professional duties of a registered Pharmacist to statutory standards and codes of practice in accordance with best practice and acts effectively and ethically to meet needs.
Co-ordinates and contributes to the day-to-day operations of the Pharmacy, which will include clinical, and accuracy checks of hospital prescriptions and TTO prescriptions to ensure patients are discharged in a timely manner.
Provide advice and information on medicines management and stock supplies to patients and the wider clinical teams to have a greater impact on safe and accurate prescribing and to ensure better compliance with patients.
Support the chemotherapy screening pharmacists in performing accuracy checks on prescriptions for oral SACT and supportive medicines.
Support the counter assistant in the sale of over-the-counter sales of medicines with appropriate advice where needed.
Shares in developing the business plan, drives performance against it, and contributes to the delivery of elements of the business plan (professional best practice, sales and profitability) on time and in full.
Recruits, trains, accredits and develops staff to meet business and professional needs, builds team spirit and motivation, leads by example, and on delegation from the Pharmacy Manager, monitors performance, including performance reviews.
In the statutory role of Responsible Pharmacist, assures service quality, and patient safety, through the application of policies and procedures, effective systems and competent personnel. Helps the Superintendent Pharmacy Manager to respond promptly to new guidelines or professional standards. Aware of MHRA recalls and acts accordingly.
Maintains a professional and clinical network for the sharing of ideas, advice, information and peer support. Liaises with Trust staff to support our common goal.
Monitors team performance against a range of key performance indicators, including customer satisfaction (and the prompt and effective response to complaints), value for money, formulary compliance, response to incidents, errors and product alerts. Contributes to periodic reviews with the Trust Head of Pharmacy as the commissioner of services and with the Managing Director. Submits and acts upon DATIX/Inphase incidents.
Maintains excellent working relationships and good communications with commissioners, customers and medical staff.
Ensures confidentiality and clinical information, which may relate to customers, staff, Company policies, prices, business information, and takes account of requirements of the Data Protection Act and Freedom on Information legislation.
Ensures that paperwork is completed accurately and on time, provides information and reports in a concise manner, communications issues and proposed actions as appropriate, and attends meetings as required by the Company.
Manages their own personal development, including fulfilment of the annual CPD requirement of a pharmacist, and any future requirement for period revalidation for professional practice.
Adhere to H&S, equal opportunities and all other relevant legislations. Communicates to Pharmacy Manager to ensure policies and SOPS are updated and acted upon.
Completes SWFT oral chemotherapy training to enable the clinical screening of prescriptions.
May be required to open and close the pharmacy when necessary, so will be required to be a key holder.
Any other relevant duties at the request of the line manager
Communications and Working Relationships:
Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.
To provide a liaison service between users and suppliers to fulfil the customer need.
Person Specification
Qualifications
Essential
- Degree in Pharmacy (Masters or equivalent)
- Current UK registration as Pharmacist
Desirable
- Clinical Diploma
- Leadership courses
Experience
Essential
- Hospital Outpatient Pharmacy experience Community Pharmacy experience in the UK with some NHS enhanced or advanced services
- NHS Hospital prescribing awareness (formularies, etc.) which may have been achieved through dispensing hospital outpatient scripts and/or monitored dose dispensing of discharge meds in the community
Skills
Desirable
- Knowledge of Wellsky/ CMM
- Knowledge of EPR system.
Personal Qualities
Essential
- Ability to resume the role of responsible pharmacist
- Able to work under pressure in a busy environment
- Decisive - able to make quick decisions with limited information
- Able to prioritise and make good use of time Customer focus
- Professional credibility
- Influencing and negotiation skills and experience
- Excellent communication and interpersonal skills.
- Coordinating team
- Able to deal with queries and complaints Being able to adapt to change in work or workload.
Other
Essential
- Ability to work across sites- must have own car
Person Specification
Qualifications
Essential
- Degree in Pharmacy (Masters or equivalent)
- Current UK registration as Pharmacist
Desirable
- Clinical Diploma
- Leadership courses
Experience
Essential
- Hospital Outpatient Pharmacy experience Community Pharmacy experience in the UK with some NHS enhanced or advanced services
- NHS Hospital prescribing awareness (formularies, etc.) which may have been achieved through dispensing hospital outpatient scripts and/or monitored dose dispensing of discharge meds in the community
Skills
Desirable
- Knowledge of Wellsky/ CMM
- Knowledge of EPR system.
Personal Qualities
Essential
- Ability to resume the role of responsible pharmacist
- Able to work under pressure in a busy environment
- Decisive - able to make quick decisions with limited information
- Able to prioritise and make good use of time Customer focus
- Professional credibility
- Influencing and negotiation skills and experience
- Excellent communication and interpersonal skills.
- Coordinating team
- Able to deal with queries and complaints Being able to adapt to change in work or workload.
Other
Essential
- Ability to work across sites- must have own car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SWFT Clinical Services Ltd
Address
George Eliot Hospital Outpatient Pharmacy
College Street
Nuneaton
CV10 7DJ
United Kingdom
Employer's website
https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)
Employer details
Employer name
SWFT Clinical Services Ltd
Address
George Eliot Hospital Outpatient Pharmacy
College Street
Nuneaton
CV10 7DJ
United Kingdom
Employer's website
https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Treasury Officer Apprentice
South Tyneside and Sunderland NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: C9155-CRAC-0826-28
Job summary
An exciting opportunity has arisen at South Tyneside and Sunderland NHS Foundation Trust for a Treasury Officer Apprentice to join our Financial Services team.
We are a driven and motivated team passionate about the development of our finance team. We have professional accreditation with ACCA, CIMA, CIPFA and AAT as well as holding level 3 Future Focused Finance accreditation and offer support for further training and professional development.
We are seeking an ambitious individual who is reliable and flexible and can contribute to the finance team.
The successful candidates will gain skills and experience within the Financial Services Department, whilst studying towards level 4 AAT.
This is an excellent opportunity for an individual interested in a career in Finance. The individual is expected to have completed level 3 AAT or have sufficient experience to commence level 4 AAT.
The position will be office based with the potential for some working from home and offers the benefits of flexible working
As a Trust we strongly believe in equality and diversity and welcome all applications. The Trust also offers a number of other benefits, including a staff gym, a cycle to work scheme and salary sacrifice lease care scheme.
Main duties of the job
As a Treasury Officer Apprentice you will be gaining all the skills and experience from Financial Services while studying for the AAT qualification.
The post holder will be part of a wider Treasury team dealing with bank and cash related tasks for the Trust and its subsidiaries. This will involve daily review of bank balance and statements, cashbook and bank reconciliations, transacting payments through the bank, dealing with incoming queries amongst other tasks.
The successful candidates will form part of our friendly, Can Do attitude team. The role will play an important part in helping the Trust and its Subsidiaries maintain a successful Treasury department and also be involved in successfully implementing new progressive ways of working
The candidate must possess excellent verbal and written communication skills with the ability to deal with people at all levels as well as good organisational skills and a real commitment to providing an excellent service delivery. They must be capable of working to tight deadlines, prioritise workloads and to work on their own initiative as well as under supervision.
The candidate will possess good Excel spreadsheet skills.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year paid at Annex 21
Contract
Fixed term
Duration
24 months
Working pattern
Full-time
Reference number
C9155-CRAC-0826-28
Job locations
South Tyneside District Hospital
Harton Lane
South Shields
NE34 0PL
United Kingdom
Job description
Job responsibilities
Responsible for the effective and efficient provision of Treasury Management and Cashiering services for the Trusts, their subsidiary companies and their Charitable Funds.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Job description
Job responsibilities
Responsible for the effective and efficient provision of Treasury Management and Cashiering services for the Trusts, their subsidiary companies and their Charitable Funds.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Person Specification
Experience
Essential
- Experience in a fast-paced Finance Office environment
- Knowledge of Daily Cashbook regimes
- Experience of numerical reconciliations
- Experience with Excel based reconciliations
Desirable
- Experience in Finance within the NHS
- Experience of Treasury Management within the NHS
- Experience of the Government Banking Service
- Experience within Customer Care
Qualifications
Essential
- GCSE Maths and English grade c/4 or above, or level 2 equivalent in the same subjects.
- Level 3 AAT or sufficient experience to enable completion of level 4 AAT apprenticeship
Desirable
- Excel qualification
Skills and knowledge
Essential
- Extensive experience / knowledge of spreadsheet, database and computerised ledger applications
- Good understanding of online Banking
- Good analytical skills, including the interpretation of complex data for management information
Desirable
- Experience of Oracle Financial Systems
Person Specification
Experience
Essential
- Experience in a fast-paced Finance Office environment
- Knowledge of Daily Cashbook regimes
- Experience of numerical reconciliations
- Experience with Excel based reconciliations
Desirable
- Experience in Finance within the NHS
- Experience of Treasury Management within the NHS
- Experience of the Government Banking Service
- Experience within Customer Care
Qualifications
Essential
- GCSE Maths and English grade c/4 or above, or level 2 equivalent in the same subjects.
- Level 3 AAT or sufficient experience to enable completion of level 4 AAT apprenticeship
Desirable
- Excel qualification
Skills and knowledge
Essential
- Extensive experience / knowledge of spreadsheet, database and computerised ledger applications
- Good understanding of online Banking
- Good analytical skills, including the interpretation of complex data for management information
Desirable
- Experience of Oracle Financial Systems
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside District Hospital
Harton Lane
South Shields
NE34 0PL
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside District Hospital
Harton Lane
South Shields
NE34 0PL
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Wellbeing Community Connector
County Durham & Darlington NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: C9439-2627-RP-1250
Job summary
The Adult Wellbeing Services (AWS) are delivered by a partnership between County Durham and Darlington NHS Trust (CDDFT) and the Pioneering Care Partnership (PCP) and includes the Wellbeing for Life (WBFL) Service. WBFL is a commissioned service in County Durham based on the principle of Your Wellbeing, your way. Based on the model of behaviour change, the team encourages people living and working across County Durham to take small steps to better health in a way tailored to suit them.
The Community Connector role will be aligned to a specific Primary Care Network area (PCN) The post holder and team will support and undertake asset mapping within their allocated PCN area to ensure a joined-up approach of service development and delivery.
In addition to managing their own caseload of clients, the post holder will also line manage a team of Wellbeing Practitioners, to develop, support and manage their caseload of clients providing lifestyle and behaviour change support particularly in the five ways to wellbeing.
The post holder will liaise with a variety of partners, community and voluntary organisations across the PCN area to develop a strong relationship network and promoting the wider programme.
Excellent communication skills and local knowledge are essential in order to engage and work with members of the public. Willingness to undertake mandatory and role specific training within a specified timescale will also be essential.
Main duties of the job
The main role of the Wellbeing Community Connector will be to support the Wellbeing for Life Locality Co-ordinator and Adult Wellbeing Services Programme Manager with the overall development and implementation of the service specifically within their assigned PCN area. The role will support clients with initial strengthening of community and personal resilience and reduce health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. The post holder will particularly work with people with long term conditions (including support for mental wellbeing), those who are lonely or isolated, or have complex social needs which affect their wellbeing. Essentially the role will be about connecting and enabling people to access the range of support they require.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
C9439-2627-RP-1250
Job locations
Willington Health Care Centre
Chapel Street
Crook
County Durham
DL15 0EQ
United Kingdom
Job description
Job responsibilities
The Community Connector role will be aligned to a specific Primary Care Network area (Teesdale PCN).
The post holder will engage and work with a wide range of partners and local voluntary and community groups within their PCN area, to develop joint wellbeing activities, ensuring that specific groups are supported by the service. The post holder and team will apply asset-based community development, engagement and consultation techniques as appropriate within their PCN area, to ensure a joined-up approach to service development and delivery.
They will work closely with the Community Wellbeing Hub and Volunteer Officers to support Wellbeing Hubs and volunteers within their area.
The post holder will liaise with a variety of partners, community and voluntary organisations across the PCN area to develop a strong relationship network and promoting the wider programme.
To work with partners and existing groups to develop the referral pathways for support.
Excellent communication skills and local knowledge are essential to engage and work with members of the public. Willingness to undertake mandatory and role specific training within a specified timescale will also be essential.
In addition to managing their own caseload of clients, the post holder will directly line manage a team of Wellbeing Practitioners, (including carrying out one to one supervisions and appraisals) to develop, support and manage their caseload of clients providing lifestyle and behaviour change support particularly in the five ways to wellbeing.
Support clients on a 121 and group basis, both face to face and using digital platforms, including social media and video content, to support them through behaviour and lifestyle change by developing step change action plans and referring to relevant specialist services.
To carry out service evaluations in line with the project plan and learning from best practice.
To develop new services / activities for the community based on identified need.
To support the Wellbeing for Life Locality Coordinator and Adult Wellbeing Services Programme Manager in the development and implementation of the service specifically, but not exclusively, within their assigned PCN area.
To support staff in the development and management of their caseloads, providing support and quality monitoring to all aspects of their roles.
To support staff to develop new activities / groups for the community based on identified health need.
Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to me.
To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
Alongside other members of the Adult Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals.
To signpost or refer individual clients to a range of health improvement lifestyle intervention, primary and secondary care services and voluntary and community support.
To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.
To apply solution focused problem solving to deal with the wider determinants of health and lifestyle issues including healthy eating, physical activity, smoking and alcohol.
To demonstrate innovative and creative practice to engage with vulnerable and or disadvantaged groups and utilise support from the volunteers in engaging with communities.
To promote the micro grant programme assisting with form completion and setting up of local grant panels.
To be responsible for data management of clients including inputting information onto databases and creating reports.
To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme.
There is a requirement to work flexibly including some weekends and evenings depending on service need.
To audit and maintain resources, stock and equipment levels.
To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.
To undertake any training and development deemed appropriate by your line manager.
To promote activities, including managing events and publicity campaigns
Job description
Job responsibilities
The Community Connector role will be aligned to a specific Primary Care Network area (Teesdale PCN).
The post holder will engage and work with a wide range of partners and local voluntary and community groups within their PCN area, to develop joint wellbeing activities, ensuring that specific groups are supported by the service. The post holder and team will apply asset-based community development, engagement and consultation techniques as appropriate within their PCN area, to ensure a joined-up approach to service development and delivery.
They will work closely with the Community Wellbeing Hub and Volunteer Officers to support Wellbeing Hubs and volunteers within their area.
The post holder will liaise with a variety of partners, community and voluntary organisations across the PCN area to develop a strong relationship network and promoting the wider programme.
To work with partners and existing groups to develop the referral pathways for support.
Excellent communication skills and local knowledge are essential to engage and work with members of the public. Willingness to undertake mandatory and role specific training within a specified timescale will also be essential.
In addition to managing their own caseload of clients, the post holder will directly line manage a team of Wellbeing Practitioners, (including carrying out one to one supervisions and appraisals) to develop, support and manage their caseload of clients providing lifestyle and behaviour change support particularly in the five ways to wellbeing.
Support clients on a 121 and group basis, both face to face and using digital platforms, including social media and video content, to support them through behaviour and lifestyle change by developing step change action plans and referring to relevant specialist services.
To carry out service evaluations in line with the project plan and learning from best practice.
To develop new services / activities for the community based on identified need.
To support the Wellbeing for Life Locality Coordinator and Adult Wellbeing Services Programme Manager in the development and implementation of the service specifically, but not exclusively, within their assigned PCN area.
To support staff in the development and management of their caseloads, providing support and quality monitoring to all aspects of their roles.
To support staff to develop new activities / groups for the community based on identified health need.
Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to me.
To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
Alongside other members of the Adult Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals.
To signpost or refer individual clients to a range of health improvement lifestyle intervention, primary and secondary care services and voluntary and community support.
To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.
To apply solution focused problem solving to deal with the wider determinants of health and lifestyle issues including healthy eating, physical activity, smoking and alcohol.
To demonstrate innovative and creative practice to engage with vulnerable and or disadvantaged groups and utilise support from the volunteers in engaging with communities.
To promote the micro grant programme assisting with form completion and setting up of local grant panels.
To be responsible for data management of clients including inputting information onto databases and creating reports.
To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme.
There is a requirement to work flexibly including some weekends and evenings depending on service need.
To audit and maintain resources, stock and equipment levels.
To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.
To undertake any training and development deemed appropriate by your line manager.
To promote activities, including managing events and publicity campaigns
Person Specification
Special Skills & Knowledge
Essential
- A substantial understanding of the factors affecting both physical and mental and wellbeing. (I)
- A substantial understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills. (I)
- A good understanding of behaviour change models. (I)
- A professional and pleasant manner with the ability to negotiate changes with a wide range of people and at all levels whilst actively promoting the 5 ways to wellbeing.(I)
- A good understanding of Asset Based Community Development Approach and experience of applying the tools. (A)
- Ability to handle sensitive data with confidentiality. (A)
- Ability to work as an effective ambassador with distinct groups / populations and the ability to evidence your success in reaching the client group and effectively supporting behaviour change.
- Ability to act upon own initiative, respond to changing situations. (A)
- Very good organisational and time management skills. (A)
- Excellent communication, interpersonal and listening skills.
- Very good, sound IT skills with experience in a range of Office packages. (A)
Desirable
- Knowledge of community development approaches
- Good report writing skills, with the ability to collate, analyse and present data clearly and concisely
- Experience of multi sector working. (A)
Qualifications
Essential
- NVQ Level 4 / Higher National Certificates (HNC) or 2yrs equivalent experience.
- Able to demonstrate substantial overall topic based training covering a range of wellbeing and lifestyle disciplines, including mental wellbeing
Desirable
- Adult training qualification e.g. CTTLS or equivalent experience. (A)
- RSPH Level 2 Understanding Health Improvement. (A)
- Level 2 Mental Health Awareness qualification (A)
- Health Trainer qualification (City and Guilds Level 3) with core competencies completed. (A)
- Level 2 SCIP Training
- First Aid Qualification (A)
Special Requirements
Essential
- The ability to regularly travel independently across County Durham within the working day. (A)
- Flexibility and ability to work outside normal hours including evenings and weekends. (A)
Experience
Essential
- Substantial experience of working in the community or voluntary sector. (A)
- Substantial experience of Asset Based Community Development Approach and experience of applying the tools. (A)
- Very good experience of evaluating projects or services, using a range of techniques. (A)
- Very good experience of working within a team. (I)
- Good experience of partnership/collaborative working and of building relationships across a variety of settings
- Experience of working with volunteers and assisting them to develop. (A)
- Experience of delivering health awareness campaigns.
Desirable
- Experience of line managing staff or volunteers, undertaking supervision and appraisals
Person Specification
Special Skills & Knowledge
Essential
- A substantial understanding of the factors affecting both physical and mental and wellbeing. (I)
- A substantial understanding of the challenges faced by those with poor health literacy and the ability to support individuals to develop appropriate skills. (I)
- A good understanding of behaviour change models. (I)
- A professional and pleasant manner with the ability to negotiate changes with a wide range of people and at all levels whilst actively promoting the 5 ways to wellbeing.(I)
- A good understanding of Asset Based Community Development Approach and experience of applying the tools. (A)
- Ability to handle sensitive data with confidentiality. (A)
- Ability to work as an effective ambassador with distinct groups / populations and the ability to evidence your success in reaching the client group and effectively supporting behaviour change.
- Ability to act upon own initiative, respond to changing situations. (A)
- Very good organisational and time management skills. (A)
- Excellent communication, interpersonal and listening skills.
- Very good, sound IT skills with experience in a range of Office packages. (A)
Desirable
- Knowledge of community development approaches
- Good report writing skills, with the ability to collate, analyse and present data clearly and concisely
- Experience of multi sector working. (A)
Qualifications
Essential
- NVQ Level 4 / Higher National Certificates (HNC) or 2yrs equivalent experience.
- Able to demonstrate substantial overall topic based training covering a range of wellbeing and lifestyle disciplines, including mental wellbeing
Desirable
- Adult training qualification e.g. CTTLS or equivalent experience. (A)
- RSPH Level 2 Understanding Health Improvement. (A)
- Level 2 Mental Health Awareness qualification (A)
- Health Trainer qualification (City and Guilds Level 3) with core competencies completed. (A)
- Level 2 SCIP Training
- First Aid Qualification (A)
Special Requirements
Essential
- The ability to regularly travel independently across County Durham within the working day. (A)
- Flexibility and ability to work outside normal hours including evenings and weekends. (A)
Experience
Essential
- Substantial experience of working in the community or voluntary sector. (A)
- Substantial experience of Asset Based Community Development Approach and experience of applying the tools. (A)
- Very good experience of evaluating projects or services, using a range of techniques. (A)
- Very good experience of working within a team. (I)
- Good experience of partnership/collaborative working and of building relationships across a variety of settings
- Experience of working with volunteers and assisting them to develop. (A)
- Experience of delivering health awareness campaigns.
Desirable
- Experience of line managing staff or volunteers, undertaking supervision and appraisals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Willington Health Care Centre
Chapel Street
Crook
County Durham
DL15 0EQ
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Willington Health Care Centre
Chapel Street
Crook
County Durham
DL15 0EQ
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
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Dementia Support Worker
Norfolk and Norwich University Hospital View all jobs
Posted 1 month(s) ago
Reference: 234-26-K0211-A
Job summary
**Fixed term contract/ secondment opportunity for 10 months**
We are seeking a person who enjoys working with people living with dementia and who values the importance of person-centered care, for a fixed term contract for 10 months. Secondments may be available for internal candidates on agreement with your manager.
The Dementia Support Service is a well-respected, supportive and hardworking team of support workers, nurses and occupational therapists who are dedicated to optimising the care of in-patients with dementia and enabling best outcomes for them at the point of discharge.
As a dementia support worker your focus will be on engaging patients in meaningful activities and reasonable adjustments to reduce the likelihood of distress and decompensation, whilst also helping to maintain cognition and abilities. You will work alongside families and carers to gather information, offer support and ensure that they are connected to community support services.
This is an exciting and rewarding post which rarely becomes available. Regular supervision is provided to enable skill development.
Interviews are planned for 16 July
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
On a daily basis you will see patients across different wards of the hospital, contacting families and carers for information to complete personal profiles and engage patients in activities which are meaningful to them. You will be working independently with supervision, as well as working alongside many teams.
You will need to be flexible and have good organisational skills to manage your time and prioritise your workload, which will change frequently. A creative approach to finding ways to engage patients in activities which have meaning to them is essential.
We look forward to applications from people who take pride in their work and are passionate about putting the needs of people living with Dementia at the centre of their care.
This is a fixed term role for 10 months at 17 hours per week.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Fixed term
Duration
10 months
Working pattern
Part-time, Flexible working, Compressed hours
Reference number
234-26-K0211-A
Job locations
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Job description
Job responsibilities
- Support patients, carers and families in situations of emotional distress relating to dementia care
- Participate in an active in-reach information and support service across adult areas for patients with dementia, their families and carers
- Provide current and timely information and signposting for patients, families, carers and staff
- Develop and support activity programs under supervision of trained staff
- Carry out non clinical activities and therapies as part of individual patient care
- Assist in the development of the dementia champion link service across the Trust
- Monitor the delivery of the support worker program and work under direction of the trained staff to develop the service
- Assist in delivering and designing training and educational programs for patients with dementia, staff, volunteers, families and carers
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Job description
Job responsibilities
- Support patients, carers and families in situations of emotional distress relating to dementia care
- Participate in an active in-reach information and support service across adult areas for patients with dementia, their families and carers
- Provide current and timely information and signposting for patients, families, carers and staff
- Develop and support activity programs under supervision of trained staff
- Carry out non clinical activities and therapies as part of individual patient care
- Assist in the development of the dementia champion link service across the Trust
- Monitor the delivery of the support worker program and work under direction of the trained staff to develop the service
- Assist in delivering and designing training and educational programs for patients with dementia, staff, volunteers, families and carers
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Person Specification
Qualifications
Essential
- Recognised educational qualifications in health care/voluntary sector equivalent to an NVQ3 level or equivalent experience.
Experience
Essential
- Working knowledge or experience of dementia care or older people's services
Skills
Essential
- Excellent verbal communication skills
- Ability to organise and prioritise work load in a timely manner
- Ability to maintain records and produce reports
- An ability to deal with stressful situations
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Recognised educational qualifications in health care/voluntary sector equivalent to an NVQ3 level or equivalent experience.
Experience
Essential
- Working knowledge or experience of dementia care or older people's services
Skills
Essential
- Excellent verbal communication skills
- Ability to organise and prioritise work load in a timely manner
- Ability to maintain records and produce reports
- An ability to deal with stressful situations
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 311-B520-26-B
Job summary
An opportunity has arisen for a Community Mental Health Practitioner looking to join a great team, providing specialist mental health care to the population of Bury. The Secondary Care CMHT support residents with severe and enduring mental health conditions.
This an exciting time for Bury SMHT. We are currently undergoing a transformation within our service as part of the National Transformations of community services and the local Living Well developments. It is an opportunity to be part of our service development, with planned investment in our staff and new role development.
The CMHT work with people aged 18 and over with severe and enduring mental health needs.
Mental Health Practitioners are responsible for providing holistic assessment, interventions, risk assessments and care plans for people on their caseload. As a nurse in the team. You will be responsible for administering depot medication for people who are unable to attend the depot clinic.
Main duties of the job
To act as the community Mental Health Practitioner and key worker responsible for the care of an identified group of clients, being part of a service that is committed to recovery and social inclusion.To provide supervision to an identified group of staff and students on placement with the team.
Please see Job Description for main details of the job in more detail.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
311-B520-26-B
Job locations
Bury CMHT
3 Knowsley Place
Bury
BL9 0SW
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for the role of a Community Mental Health Practitioner for Bury SMHT (previously CMHT)
Job description
Job responsibilities
Please see attached job description and person specification for the role of a Community Mental Health Practitioner for Bury SMHT (previously CMHT)
Person Specification
Education/Qualifications
Essential
- Professional qualification Social Work / Mental Health Nursing / Occupational Therapy
- Registration with HCPC / NMC
- Experience in community mental health work
- Willingness to undertake further training relevant to the practitioner role resulting from legislative or service changes, as appropriate.
Desirable
- Evidence of post-basic qualification and training
- PSI Training
- MSLAP or equivalent Mentor training
- AMHP
Experience
Essential
- Knowledge of CPA policy
- Experience of supervision
Desirable
- Experience of leading a team / 'acting up'.
Knowledge
Essential
- Experience in working with people with moderate to severe mental health needs
- Extensive knowledge / experience in social inclusion and recovery model of care.
- Knowledge of mental health legislation
- Experience of MDT working
Desirable
- Experience of managing or participating in change
Skills and Abilities
Essential
- Ability to undertake the key worker role
- Evidence of ability to provide specialist mental health assessment and risk assessment / management and be accountable for decision making
- Excellent written and interpersonal communication skills
- Ability to manage own emotions and deal with others in highly stressful situations
- Ability to engage with and provide therapeutic interventions for this client group and carers
- Ability to prepare, record and complete relevant care records and reports to a professional standard
- Evidence of ability to manage a diverse and complex caseload, prioritise own time and work under pressure
- Ability to coordinate and delegate the work of junior staff
- Ability to value diversity and respond constructively to discriminatory behaviour
- IT Skills
Work Related Citcumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Person Specification
Education/Qualifications
Essential
- Professional qualification Social Work / Mental Health Nursing / Occupational Therapy
- Registration with HCPC / NMC
- Experience in community mental health work
- Willingness to undertake further training relevant to the practitioner role resulting from legislative or service changes, as appropriate.
Desirable
- Evidence of post-basic qualification and training
- PSI Training
- MSLAP or equivalent Mentor training
- AMHP
Experience
Essential
- Knowledge of CPA policy
- Experience of supervision
Desirable
- Experience of leading a team / 'acting up'.
Knowledge
Essential
- Experience in working with people with moderate to severe mental health needs
- Extensive knowledge / experience in social inclusion and recovery model of care.
- Knowledge of mental health legislation
- Experience of MDT working
Desirable
- Experience of managing or participating in change
Skills and Abilities
Essential
- Ability to undertake the key worker role
- Evidence of ability to provide specialist mental health assessment and risk assessment / management and be accountable for decision making
- Excellent written and interpersonal communication skills
- Ability to manage own emotions and deal with others in highly stressful situations
- Ability to engage with and provide therapeutic interventions for this client group and carers
- Ability to prepare, record and complete relevant care records and reports to a professional standard
- Evidence of ability to manage a diverse and complex caseload, prioritise own time and work under pressure
- Ability to coordinate and delegate the work of junior staff
- Ability to value diversity and respond constructively to discriminatory behaviour
- IT Skills
Work Related Citcumstances
Essential
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
Bury CMHT
3 Knowsley Place
Bury
BL9 0SW
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
Bury CMHT
3 Knowsley Place
Bury
BL9 0SW
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Locum GP for Maternity Cover - 2 positions
Sunbury Health Centre Group Practice View all jobs
Posted 1 month(s) ago
Reference: A4770-26-0003
Job summary
Cover needed for 2 x Maternity Leave starting in either October or December 2026 for 10-12 months for 6 sessions per week.
We are a 19,300 patient training practice with a varied patient population providing an interesting range of health issues located in Lower Sunbury on the banks of the River Thames. Kingston and Richmond are nearby, transport links are very good with access to the M3 and M25 and regular train access direct to London Waterloo
Main duties of the job
You will manage a caseload and deal with a wide variety of health needs in a primary care setting working individually and as a team to ensure a high standard of care for all registered and temporary patients as you carry out the associated clinical and administrative duties.
- 14 patients per session
- 15 minute appointments
- Fair and transparent Duty Doctor rota
- Home visits undertaken primarily by our dedicated home visiting service
- A welcoming and genuinely supportive team environment
- Regular clinical meetings and peer support
- High-quality clinical and administrative support
- Free on-site parking
- Convenient location with excellent transport links to South West London, Surrey and Berkshire
About us
Our team comprises 5 Partners, 6 Salaried GPs, 1 ANP, 2 Paramedics, 2 Clinical Pharmacists, Pharmacy Technician, 5 Practice Nurses, 2 HCAs & 3 Phlebotomists
You will also be supported by an excellent administrative and support team. Home visits are carried out by our Paramedics/ ST3s and we are further supported by our Federation funded home visiting service. Our efficient clinical coders process correspondence keeping GP admin down. We are rated good by CQC and we are high QOF achievers. We have daily coffee get togethers for the clinical and management team in the middle of the day, monthly practice team meetings, regular social events, regular educational meetings.
We are members of a successful PCN and GP Federation.
We use EMIS Web, Docman, AccuRX & Ardens.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Locum
Duration
12 months
Working pattern
Part-time
Reference number
A4770-26-0003
Job locations
Sunbury Health Centre Group Practice
Green Street
Sunbury-on-thames
Middlesex
TW16 6RH
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Job title:General Practitioner
Reporting to: The Partners (clinically)
The Business Manager (administratively)
Job Summary
The post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients
Clinical Responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, and dealing with online requests, queries, paperwork and correspondence in a timely fashion.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness, helping the practice maximise its QOF points and deliver enhanced services in line with the service level agreements.
- Ensuring that health data and full consultation records are entered on to the practice computer system accurately and contemporaneously.
- Using the computerised templates as an accurate means of recording health data in relation to individual patients.
- In consultation with patients and in line with current practice disease management guidelines, developing care plans for health.
- Support the work of the practice in any new initiatives introduced by the current CCG or its successors.
- Compiling and issuing computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
- Prescribing in accordance with the practice policy of shared prescribing and generic prescribing.
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other Responsibilities within the Organisation
- Awareness of, and compliance with, all relevant practice policies and guidelines, e.g., prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Contributing to the development of computer-based patient records.
- Attending training and events organised by the practice or other agencies, where appropriate.
- Contributing to the success of the practice in achieving its targets within the GMS contract (QOF, Enhanced Services, etc.).
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the practice Health and Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and polices, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and accreditation are met, the post-holder will participate in any relevant training programmes.
Quality
The post-holder will strive to maintain quality within the practice and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to significant event analysis as appropriate within the practice team
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
- Address complaints in accordance with the practice complaints procedure
Communication
The post-holder should recognise the importance of effective communication within the team and strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Attend meetings of the Primary Health Care team, management meetings as appropriate and any additional meetings that are deemed necessary by the partners.
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB DESCRIPTION
Job title:General Practitioner
Reporting to: The Partners (clinically)
The Business Manager (administratively)
Job Summary
The post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients
Clinical Responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, and dealing with online requests, queries, paperwork and correspondence in a timely fashion.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Screening patients for disease risk factors and early signs of illness, helping the practice maximise its QOF points and deliver enhanced services in line with the service level agreements.
- Ensuring that health data and full consultation records are entered on to the practice computer system accurately and contemporaneously.
- Using the computerised templates as an accurate means of recording health data in relation to individual patients.
- In consultation with patients and in line with current practice disease management guidelines, developing care plans for health.
- Support the work of the practice in any new initiatives introduced by the current CCG or its successors.
- Compiling and issuing computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
- Prescribing in accordance with the practice policy of shared prescribing and generic prescribing.
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other Responsibilities within the Organisation
- Awareness of, and compliance with, all relevant practice policies and guidelines, e.g., prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Contributing to the development of computer-based patient records.
- Attending training and events organised by the practice or other agencies, where appropriate.
- Contributing to the success of the practice in achieving its targets within the GMS contract (QOF, Enhanced Services, etc.).
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the practice Health and Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and polices, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and accreditation are met, the post-holder will participate in any relevant training programmes.
Quality
The post-holder will strive to maintain quality within the practice and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to significant event analysis as appropriate within the practice team
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
- Address complaints in accordance with the practice complaints procedure
Communication
The post-holder should recognise the importance of effective communication within the team and strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Attend meetings of the Primary Health Care team, management meetings as appropriate and any additional meetings that are deemed necessary by the partners.
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- Qualified GP, MBBS or equivalent medical degree
- MRCGP
- Full GMC Registration
- National Performers List registration
- Eligibility to practice in the UK independently
Desirable
- Experience of continued professional development
- Experience of QOF and clinical audit
- Experience of medicines management
- General understanding of the GMS contract
- Experience of clinical supervision and teaching
Person Specification
Qualifications
Essential
- Qualified GP, MBBS or equivalent medical degree
- MRCGP
- Full GMC Registration
- National Performers List registration
- Eligibility to practice in the UK independently
Desirable
- Experience of continued professional development
- Experience of QOF and clinical audit
- Experience of medicines management
- General understanding of the GMS contract
- Experience of clinical supervision and teaching
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sunbury Health Centre Group Practice
Address
Sunbury Health Centre Group Practice
Green Street
Sunbury-on-thames
Middlesex
TW16 6RH
United Kingdom
Employer's website
Employer details
Employer name
Sunbury Health Centre Group Practice
Address
Sunbury Health Centre Group Practice
Green Street
Sunbury-on-thames
Middlesex
TW16 6RH
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: F0128-26-0005
Job summary
We are looking for amazing people to join our team of Healthcare Assistants at our nursing and care homes in Wokingham and Burghfield Common.
Our teams provide support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions. We're here to help people enjoy their later life, whether that means participating in meaningful activities, remembering their past in positive ways, or simply relaxing in our garden or exploring pursuits that matter most.
Whether you are looking to start your career in adult social care or looking for a new environment to make the most of your skills, this is a great opportunity to learn more about Optalis and what we do. If you are kind, care, and passionate about making a difference, we want to meet you!
Come have a chat with us at our Head Office in Wokingham on July 21 and 22 - if you like what you hear and you meet our requirements, we will offer an immediate interview to get you started on your journey!
We do not offer sponsorship and are unable to recruit anyone on a skilled worker visa.
Main duties of the job
We are hiring Healthcare Assistants to work full-time (44) or part-time (11-33) hours each week. Our shifts are 12 hours long with a 60 minute unpaid break and can offer 4 long days or wake nights. Our homes are located:
- Bluebell House - Wokingham RG41 2RP
- Suffolk Lodge - Wokingham RG40 1DH
- The Hollies - Burghfield Common RG7
There will be opportunities for overtime around sickness and annual leave to supplement your income.
Responsibilities include, but are not limited to;
- Provide care and support to residents in accordance to care plans
- Ensuring the safety and wellbeing of our residents
- Assisting with personal care (washing, dressing, toileting)
- Supporting with moving and positioning
- Assist at meal times
- Recording keeping
- Reporting changes in health and behaviour
- Communicate with residents, families, colleagues and social care professionals
- Assisting nurses with duties
Previous experience would be beneficial to help you adapt to a busy environment, but a positive attitude, compassion and a desire to get involved are crucial to what we look for in our people. Full training and support will be provided for all successful candidates, including classroom sessions at our Head Office, online learning and shadow shifts to help you deliver high quality care to the people we support.
About us
Optalis is a LATCo (Local Authority Trading Company) jointly owned by Wokingham Borough Council and the Royal Borough of Windsor and Maidenhead.
Optalis delivers adult social care on behalf of the two local authorities. We have nearly 70 services across the WBC and RBWM boroughs, supporting adults with learning disabilities to live independently, providing dementia and nursing care for older people and offering reablement services to help people return home from hospital.
We provide stable employment and opportunities to develop yourself and advance your career.
Optalis is not an agency and we do not offer sponsorship.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£29,481.65 a year Hourly Rate - £12.85 Mon-Fri | £14.38 Sat-Sun
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
F0128-26-0005
Job locations
Bluebell House
Barkham Road
Wokingham
Berkshire
RG41 2RP
United Kingdom
Suffolk Lodge
18 Rectory Road
WOKINGHAM
Berkshire
RG40 1DH
United Kingdom
The Hollies
Reading Road
Burghfield Common
READING
RG7 3BH
United Kingdom
Job description
Job responsibilities
We are looking for our Healthcare Assistants to be caring and compassionate. You could work with residents who have significant care needs, so its important that they are made to feel safe and comfortable.
HCAs are the first face of Optalis and must be observant and have excellent communication skills when dealing with residents and their colleagues.
To be calm under pressure and flexible enough to deal with a variety of tasks and a quickly changing schedule.
Communicating effectively and respectfully with patients and those important to them, sometimes in difficult circumstances.
Accurately recording observations in accordance with the residents conditions, informing the Nurse on duty of any changes and responding accordingly.
To provide physical and social care for residents whilst promoting the company policy of independence, choice, rights, fulfilment, privacy, dignity and equal opportunity.
Job description
Job responsibilities
We are looking for our Healthcare Assistants to be caring and compassionate. You could work with residents who have significant care needs, so its important that they are made to feel safe and comfortable.
HCAs are the first face of Optalis and must be observant and have excellent communication skills when dealing with residents and their colleagues.
To be calm under pressure and flexible enough to deal with a variety of tasks and a quickly changing schedule.
Communicating effectively and respectfully with patients and those important to them, sometimes in difficult circumstances.
Accurately recording observations in accordance with the residents conditions, informing the Nurse on duty of any changes and responding accordingly.
To provide physical and social care for residents whilst promoting the company policy of independence, choice, rights, fulfilment, privacy, dignity and equal opportunity.
Person Specification
Qualifications
Essential
- A commitment to work towards a suitable qualification e.g. QCF
- Basic numeracy and literacy skills
Desirable
- Completion of NVQ/QCF Level 2 qualification
Experience
Desirable
- Previous experience of delivering care (either in a care environment or personal)
Entitlement To Work
Essential
- Must reside in the UK and hold entitlement to work - either British citizenship or a valid work visa with at least 12 months remaining.
- We are not offering sponsorship with this role.
Person Specification
Qualifications
Essential
- A commitment to work towards a suitable qualification e.g. QCF
- Basic numeracy and literacy skills
Desirable
- Completion of NVQ/QCF Level 2 qualification
Experience
Desirable
- Previous experience of delivering care (either in a care environment or personal)
Entitlement To Work
Essential
- Must reside in the UK and hold entitlement to work - either British citizenship or a valid work visa with at least 12 months remaining.
- We are not offering sponsorship with this role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Optalis Limited
Address
Bluebell House
Barkham Road
Wokingham
Berkshire
RG41 2RP
United Kingdom
Employer's website
Employer details
Employer name
Optalis Limited
Address
Bluebell House
Barkham Road
Wokingham
Berkshire
RG41 2RP
United Kingdom
Employer's website
Apply Now
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Dermatology Outpatient Clinic Coordinator
Bristol NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 387-M6432-LMH-A
Job summary
This is an opportunity for an enthusiastic, flexible and hard working individual to join the Dermatology Outpatients team at Bristol Royal Infirmary UHBW.
The successful applicant will be working within our Outpatients Clinic Coordinator Team.
The post holder will ensure all patients have appointments in a timely and efficient manner, and will be a point of contact for patients and staff for queries relating to a patients first appointment within the Dermatology department. They will manage bookings via our referral system, and in charge of referrals when directing a patients pathway.
This post holder will be a key part of the team, focusing on delivering quality patient care.
*Please be aware we may close this advert early due to high volumes of applications - thank you*
Main duties of the job
Communication:
- To support the triaging of referrals by liaising with key clinical staff
- Manage patient communications both via telephone and through Trust systems to create letters, emails and text reminders
- To act as a point of contact for queries from clinical and non-clinical staff
- Liaise with clinical and non-clinical teams across the Trust via telephone and email
- Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate
- Communicate changes to clinics and appointments to patients as instructed, often at short notice.
Patient Care:
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner
Organising and Planning:
- Implement the policy for patients who do not attend (DNA) their appointment
- To manage and monitor all outstanding appointment requests through the Trust's Patient Administration System (PAS) and escalate any issues immediately to your manager
- Ensure clinic lists are effectively utilised in discussion with the appropriate clinician and manager, and rebook any cancelled appointment slots
- Attend appropriate meetings as required by the role's line manager
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
387-M6432-LMH-A
Job locations
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Clerical/administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable
- Previous NHS experience
- Experience of using a Patient Administration System
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
Skills and Abilities
Essential
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable
- Working knowledge of outpatient policies and procedures
Person Specification
Knowledge and Experience
Essential
- Clerical/administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person
Desirable
- Previous NHS experience
- Experience of using a Patient Administration System
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
Skills and Abilities
Essential
- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail
Desirable
- Working knowledge of outpatient policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Bristol Royal Infirmary
Marlborough Street
Bristol
BS2 8HW
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Apply Now
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Outpatient Appointment Coordinator
Velindre University NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 120-AC179-0826
Job summary
The individual will play a key role in delivering a high quality service at Velindre Cancer Centre. The post holder will work within the Outpatient Service Appointment Booking Team ensuring that all outpatient activity is managed accurately and in a timely manner to support and manage the patient pathway in line with clinical instruction and departmental processes.
Responsible for booking, processing and monitoring outpatient activity, including new patient, follow-up and pre- treatment appointments in conjunction with scheduling of blood tests etc based on clinical request.
Using self management to manage and prioritise time and workload, working primarily independently and on own initiative with minimal supervision to carry out the duties of the post working closely and communicating effectively and working closely with the other members of clinical and administrative teams. Being able to organise workload without supervision, adapting daily work plan to meet rapidly changing priorities where the workload is unpredictable.
The post will require considerable patient contact (by telephone) therefore excellent verbal communication skills are required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Responsible for the provision of a comprehensive day to day outpatient booking, processing and scheduling service for patients referred to Velindre Cancer Centre. This includes new patient, follow-up and pre treatment outpatient appointments, agreeing appointment dates and times with patients over the telephone and sending out appointment letters, test request forms and information booklets promptly.
To ensure that the booked outpatient appointment is made as per clinical instruction.
To communicate effectively with empathy and confidentiality when speaking with patients
Deal with telephone calls relating to outpatient appointments, complaints and concerns, for example - responding to unhappy patients who have had clinic appointments rescheduled due to consultants' unavailability or responding to anxious patients who are worried about their appointment/ treatment
Ensuring attention to detail when booking appointments, checking patient are booked into the correct slots and the correct information is sent regarding where, when and how to attend (ie face to face or virtually).
About us
At Velindre University NHS Trust, we are proud to deliver specialist services across Wales through the Velindre Cancer Centre and Welsh Blood Service, supported by our corporate teams and partnerships with NHS Wales Shared Services Partnership and Health Technology Wales.
As we look to the future, we are preparing for the opening of the new Velindre Cancer Centre (nVCC) in Spring 2027--an exciting milestone that will transform cancer care for our population. Located within easy reach of the vibrant city of Cardiff and the stunning Brecon Beacons, we offer a unique working environment that combines innovation, collaboration and an excellent quality of life.
Since our formation in 1994, our dedicated workforce has remained committed to delivering the principles of prudent healthcare across a wide range of roles. We continue to play a vital role in our communities and have ambitious plans to further improve the services we provide.
Everything we do is underpinned by our Trust values. We are caring, respectful, and accountable in how we work with patients, donors, partners and each other--ensuring we deliver the highest standards of care while continuously striving to improve.
If you want to work for an organisation that makes a real difference, embraces innovation, and offers rewarding career opportunities in an inspiring setting, Velindre University NHS Trust is the place for you.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,819 to £31,626 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
120-AC179-0826
Job locations
Velindre Cancer Centre
Velindre Road, Whitchurch
Cardiff
CF14 2TL
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Educated to HNC/HND/Diploma level standard of Education
- Demonstrate good knowledge of outpatient pathways and activity classification
Desirable
- Knowledge of Welsh Patient Administration System
- Knowledge of Welsh Clinical Portal
- Knowledge of the NHS Welsh Data Dictionary
Experience
Essential
- Essential knowledge of the pathway acquired through experience
- Experience of NHS Wales Patient Administration Systems
- Experience of Data Protection and Confidentiality
Desirable
- Experience of working in a hospital environment or NHS organisation
- Proven interpersonal and communication skills
- Excellent Telephone manner and Customer Care skills
Skill and Attributes
Essential
- Ability to effectively prioritise
- Good Organisational skills
- Excellent communication skills both verbal and written
Desirable
- Welsh Language skills are desirable levels 1 to 5
Person Specification
Qualifications and Knowledge
Essential
- Educated to HNC/HND/Diploma level standard of Education
- Demonstrate good knowledge of outpatient pathways and activity classification
Desirable
- Knowledge of Welsh Patient Administration System
- Knowledge of Welsh Clinical Portal
- Knowledge of the NHS Welsh Data Dictionary
Experience
Essential
- Essential knowledge of the pathway acquired through experience
- Experience of NHS Wales Patient Administration Systems
- Experience of Data Protection and Confidentiality
Desirable
- Experience of working in a hospital environment or NHS organisation
- Proven interpersonal and communication skills
- Excellent Telephone manner and Customer Care skills
Skill and Attributes
Essential
- Ability to effectively prioritise
- Good Organisational skills
- Excellent communication skills both verbal and written
Desirable
- Welsh Language skills are desirable levels 1 to 5
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Velindre University NHS Trust
Address
Velindre Cancer Centre
Velindre Road, Whitchurch
Cardiff
CF14 2TL
United Kingdom
Employer's website
Employer details
Employer name
Velindre University NHS Trust
Address
Velindre Cancer Centre
Velindre Road, Whitchurch
Cardiff
CF14 2TL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2829-26-0003
Job summary
Chingford Medical Practice is seeking an experienced Reception Coordinator to join our well-established and dynamic team. You will work closely with our Practice Manager, Operations Coordinator and team of administrators to provide responsive and efficient care for our patients, coordinating rotas, dealing with prescriptions, referrals and patient recall. This is a fantastic opportunity to work in a supportive and innovative environment where your organisational skills and dedication to patient care will be highly valued. Strong communication, coordination, and problem-solving skills are essential.
Main duties of the job
The Reception Coordinator will play a key role in ensuring the smooth running of the practice by coordinating reception rotas and managing session entries on EMIS Web. They will manage incoming accurx triage requests, working closely with the GPs, while also supporting prescribing clerk duties. The role involves raising referrals via e-RS and email, monitoring incoming correspondence, and taking appropriate action, as well as following up on triage outcomes from the triage GP. In addition, the Reception Coordinator will provide vital support to the reception team during busy periods or staff absences, helping to maintain seamless operations and delivering a high standard of patient care.
About us
We are a friendly, well established practice in Chingford, North East London with a diverse patient list of over 10,000 patients.
We have 3 GP Partners, 4 Salaried GPs, 2 Practice Nurses, a Diabetic Nurse Consultant, 2 Clinical Pharmacists, 3 HCAs and an FCP. We are the lead practice for our PCN, serving a population over 52,000 and have full access to ARRS staff including social prescribers and FCPs.
We are also a long established training practice with all 3 partners approved trainers. We currently have 6 GP trainees as well as 1st, 3rd and 5th Year Medical Students, opportunites to get involved with teaching are always welcomed.
The clinical team is assisted by a practice manager and a team of admin and clerical support.
We also run an active Patient Participation Group and regularly enjoy team activities as a practice.
We use EMIS Web and AccuRx, we also have a high QOF achievement and good CQC rating. We have an onsite car park and cycle storage.
Informal visits and enquiries are welcomed. Please contact our Practice Manager Madeleine Jenkins on [email protected] for any further information.
Details
Date posted
20 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2829-26-0003
Job locations
109 York Road
Chingford
London
E4 8LF
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Care Coordinator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Assist with EMIS web clinics and coordinate rotas
b. Coordinate recall process for long term conditions and reviews
c. Deal with SAR requests and action appropriately within GDPR law
d. Assist with prescription queries and cover the prescribing clerk role.
e. Triage admin, dealing with actions requested by GPs following triage forms completed
f. Distributing labs and prescriptions to GPs
g. Raising referrals via the NHS e-referral system and emails
h. Results admin and chasing results by liaising with hospitals
i. Dealing with medical report requests
j. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
k. Welcome patients and visitors to the organisation, directing requests appropriately
l. Always maintain a clean, tidy, effective working area
m. Support all clinical staff with general administrative tasks as requested
In addition to the primary responsibilities, the Care Coordinator may be requested to:
a. Partake in audit as directed by the audit lead
b. Support reception staff, providing cover during staff absences
c. Book appointments
d. Complete opening and closing procedures in accordance with the duty rota
e. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels
Job description
Job responsibilities
The following are the core responsibilities of the Care Coordinator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Assist with EMIS web clinics and coordinate rotas
b. Coordinate recall process for long term conditions and reviews
c. Deal with SAR requests and action appropriately within GDPR law
d. Assist with prescription queries and cover the prescribing clerk role.
e. Triage admin, dealing with actions requested by GPs following triage forms completed
f. Distributing labs and prescriptions to GPs
g. Raising referrals via the NHS e-referral system and emails
h. Results admin and chasing results by liaising with hospitals
i. Dealing with medical report requests
j. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
k. Welcome patients and visitors to the organisation, directing requests appropriately
l. Always maintain a clean, tidy, effective working area
m. Support all clinical staff with general administrative tasks as requested
In addition to the primary responsibilities, the Care Coordinator may be requested to:
a. Partake in audit as directed by the audit lead
b. Support reception staff, providing cover during staff absences
c. Book appointments
d. Complete opening and closing procedures in accordance with the duty rota
e. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels
Person Specification
Experience
Essential
- Experience of working with general public
- Experience of healthcare administrative duties
- Experience in coordinating rotas
- Strong IT skills
Desirable
- Experience of working in a GP practice
- Experience in EMIS web
- Flexible to provide cover to reception when needed
Person Specification
Experience
Essential
- Experience of working with general public
- Experience of healthcare administrative duties
- Experience in coordinating rotas
- Strong IT skills
Desirable
- Experience of working in a GP practice
- Experience in EMIS web
- Flexible to provide cover to reception when needed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chingford Medical Practice
Address
109 York Road
Chingford
London
E4 8LF
United Kingdom
Employer's website
https://www.chingfordmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Chingford Medical Practice
Address
109 York Road
Chingford
London
E4 8LF
United Kingdom
Employer's website
https://www.chingfordmedicalpractice.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: 222-LS-CAMHS-819
Job summary
Are you a passionate Social Worker with strong experience supporting children and young people with mental health needs? This is an exciting opportunity to bring your expertise to Hounslow CAMHS as a Band 7 Clinical CAMH Social Worker within our dynamic Children and Families Team.
An exciting opportunity has become available for a skilled and experienced Band 7 Social Worker to work in the Hounslow Child and Family Team based at Heart of Hounslow Centre for Health, Hounslow, TW3 3EL.
In CAMHS, Social Workers play a vital role in shaping meaningful, person-centred support for children, adolescents, and families. You will bring a social perspective that helps bridge the gaps between mental health, physical health, social care, and community resources- ensuring that every young person receives compassionate, accessible, and holistic care.
You will join a collaborative multi-disciplinary team where your skills, insight, and professional voice are truly valued. This role offers the chance to make a significant difference through direct clinical work, providing assessments and interventions, while also contributing to a culture of shared learning by offering supervision, consultation, and training to colleagues and partners across agencies. You will be encouraged to join our monthly CAMH Social Work Forum and Reflective Practice Groups.
If you are motivated, reflective, and eager to influence positive change for children and families, we would love to welcome you to our team.
Main duties of the job
Work as an autonomous clinician creatively engaging with a culturally diverse population of young people with complex mental health difficulties, carrying out comprehensive assessments (including risk and risk management plans), and offering therapeutic intervention packages using a variety of treatment models.
Contribute to the multi-disciplinary assessment clinic, support team formulation and recommendations for interventions.
Make clear autonomous decisions based on analysis of complex presenting problems & judgments based on available treatment options.
Provide training, consultation and advice to colleagues in the team and across multi-agencies involved with child and adolescent mental health.
Provide clinical, professional and management supervision as appropriate for CAMH Social Workers & CAMHS Practitioners in Hounslow CAMHS.
To contribute to the development, evaluation and monitoring of the team's operational policies and services, through the deployment of professional skills in research, service evaluation and audit.
To be involved, as appropriate, in the recruitment, shortlisting and interviewing of CAMH Clinical Social Workers.
To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD and development programmes, in consultation with the post holder's professional and service manager.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Per annum pro rata inclusive of HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
222-LS-CAMHS-819
Job locations
Hounslow CAMHS
London
TW3 3EL
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Degree or Diploma in Social Work with additional therapeutic qualifications
- Active Professional registration with Social Work England
Desirable
- First or higher degree in appropriate subject area
- ASYE assessor/Practice Educator assessor qualification
- CYP IAPT Trainings, e.g. CBT, Systemic Family Therapy, Interpersonal Therapy [IPT], Under 5's, Parent Training.
- Other post-graduate qualifications in: CBT, Systemic Foundation Years, EMDR, Mindfulness. Mentalizing Trainings
Experience
Essential
- Significant post registration experience in mental health Including extensive experience of assessment and therapeutic direct work with children and adolescents with emotional, behavioural or mental health difficulties.
- Experience of providing consultation and liaison support to colleagues, referral agencies and services responsible for the care, support and wellbeing of service users and their families/carers.
- Substantial experience of working in multidisciplinary clinical teams and contributing a professional social work perspective
- Experience in assessing and managing high risk behaviours and in developing and implementing risk management plans
- Experience of working in a number of ways i.e. assertive outreach, clinic based settings, home, school or other appropriate environments
- Experience of using therapeutic skills, such as CBT, Solution Focused Therapy, Family Work
- Experience of giving presentations to colleagues in relation to Social Work
- Experience of management of child protection emergencies
- Experience of advising multidisciplinary colleagues about child and adult safeguarding
- Experience of therapeutic work with children and families where abuse or neglect has occurred
Desirable
- Experience of other treatment approaches
Knowledge
Essential
- Knowledge of legislation relevant to the Children's Act 2004, Mental Health Act 1983 & Safeguarding Guidelines
- Knowledge of child protection policies and procedures.
- Knowledge of the evidence base in relation to child mental health
- Knowledge of abuse, trauma and other adverse experiences on children and families.
- Knowledge of the legal issues relating to consent and capacity in children and young people.
- An awareness and understanding of the issues facing, children, adolescents and their families
- Knowledge of the various assessment tools used in CAMHS
- Knowledge of other modalities (i.e. psychoanalytical, medical, behavioural, etc.) sufficient to engage appropriately with multidisciplinary team colleagues and their work with clients.
- A sound working knowledge and application of the SWE Code of Practice and BASW Code of Ethics
Skills
Essential
- Excellent communication skills
- Ability to communicate and relate well to children, young people parents and carers
- Ability to work autonomously as well as part of a team
- Ability to identify and manage risk effectively
- Ability to present and communicate complex information
- Flexible approach
- Good organisational skills, Able to prioritise and manage own workload
- A good understanding of and ability to use clinical supervision
- A high level of self-awareness and capacity to reflect
- Consultation skills
- Computer literate
Desirable
- Skills and sensitivity in working with difficult to engage children, young people and families
- Ability to contain the anxieties of severely unwell young people and their parents.
- Ability to deal with challenging behaviour in possibly distressing situations.
Other
Essential
- Evidence of continuing professional development as expected by SWE
- Highly motivated and able to work independently
- Genuine commitment to equal opportunity, fair access and service user empowerment
- Ability to be calm under pressure, to contain others emotional distress and anxiety.
Person Specification
Qualifications
Essential
- Degree or Diploma in Social Work with additional therapeutic qualifications
- Active Professional registration with Social Work England
Desirable
- First or higher degree in appropriate subject area
- ASYE assessor/Practice Educator assessor qualification
- CYP IAPT Trainings, e.g. CBT, Systemic Family Therapy, Interpersonal Therapy [IPT], Under 5's, Parent Training.
- Other post-graduate qualifications in: CBT, Systemic Foundation Years, EMDR, Mindfulness. Mentalizing Trainings
Experience
Essential
- Significant post registration experience in mental health Including extensive experience of assessment and therapeutic direct work with children and adolescents with emotional, behavioural or mental health difficulties.
- Experience of providing consultation and liaison support to colleagues, referral agencies and services responsible for the care, support and wellbeing of service users and their families/carers.
- Substantial experience of working in multidisciplinary clinical teams and contributing a professional social work perspective
- Experience in assessing and managing high risk behaviours and in developing and implementing risk management plans
- Experience of working in a number of ways i.e. assertive outreach, clinic based settings, home, school or other appropriate environments
- Experience of using therapeutic skills, such as CBT, Solution Focused Therapy, Family Work
- Experience of giving presentations to colleagues in relation to Social Work
- Experience of management of child protection emergencies
- Experience of advising multidisciplinary colleagues about child and adult safeguarding
- Experience of therapeutic work with children and families where abuse or neglect has occurred
Desirable
- Experience of other treatment approaches
Knowledge
Essential
- Knowledge of legislation relevant to the Children's Act 2004, Mental Health Act 1983 & Safeguarding Guidelines
- Knowledge of child protection policies and procedures.
- Knowledge of the evidence base in relation to child mental health
- Knowledge of abuse, trauma and other adverse experiences on children and families.
- Knowledge of the legal issues relating to consent and capacity in children and young people.
- An awareness and understanding of the issues facing, children, adolescents and their families
- Knowledge of the various assessment tools used in CAMHS
- Knowledge of other modalities (i.e. psychoanalytical, medical, behavioural, etc.) sufficient to engage appropriately with multidisciplinary team colleagues and their work with clients.
- A sound working knowledge and application of the SWE Code of Practice and BASW Code of Ethics
Skills
Essential
- Excellent communication skills
- Ability to communicate and relate well to children, young people parents and carers
- Ability to work autonomously as well as part of a team
- Ability to identify and manage risk effectively
- Ability to present and communicate complex information
- Flexible approach
- Good organisational skills, Able to prioritise and manage own workload
- A good understanding of and ability to use clinical supervision
- A high level of self-awareness and capacity to reflect
- Consultation skills
- Computer literate
Desirable
- Skills and sensitivity in working with difficult to engage children, young people and families
- Ability to contain the anxieties of severely unwell young people and their parents.
- Ability to deal with challenging behaviour in possibly distressing situations.
Other
Essential
- Evidence of continuing professional development as expected by SWE
- Highly motivated and able to work independently
- Genuine commitment to equal opportunity, fair access and service user empowerment
- Ability to be calm under pressure, to contain others emotional distress and anxiety.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West London NHS Trust
Address
Hounslow CAMHS
London
TW3 3EL
United Kingdom
Employer's website
Employer details
Employer name
West London NHS Trust
Address
Hounslow CAMHS
London
TW3 3EL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ward Manager - MacGregor Ward
South Warwickshire University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 203-FH1221
Job summary
We are seeking an experienced and motivated Ward Manager to provide strong clinical and operational leadership within our ward team. The successful candidate will be responsible for delivering high-quality, safe and effective patient care, leading and developing staff, managing resources and driving quality improvement initiatives. Working collaboratively with multidisciplinary colleagues, you will ensure excellent patient experience, effective service delivery and continuous improvement, while promoting Trust values and supporting the professional development and wellbeing of your team.
This is an exciting opportunity for an experienced nurse leader with a passion for patient care, staff development and service improvement to make a significant contribution to the delivery of outstanding healthcare services.
Main duties of the job
Establish, develop, maintain, monitor and facilitate the delivery of services at ward/departmental level, ensuring services provided meet organisational objectives, divisional service strategies and quality accounts.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
203-FH1221
Job locations
SWFT
Lakin Road
Warwick
CV34 5BW
United Kingdom
Job description
Job responsibilities
Key Result Areas:
Professional/Clinica
To provide strong visible leadership to all staff within the ward and across the organisation, ensuring that nursing practice is up to date, evidence based and cost effective.
To develop the ward teams, individuals and self to enhance performance, ensuring that staff training needs to meet organisational objectives are pursued through the principles of IPR and PDP and knowledge & skills framework, in accordance with Trust Policies and procedures.
To be responsible for own professional registration and ensure that all nurses working on the ward have valid NMC registration and practise in accordance with the NMC Code, Standards of Conduct, Performance and Ethics for Nurses and Midwives and in accordance to Trust policy, ensuring a robust system is in place to checking registered practitioners registration status.
Provide leadership for the implementation of the quality improvement projects.
Ensure a strong team focus on high quality, clinically effective healthcare that meet our patients needs, is embedded in ward culture.
Create and maintain a strong culture of Infection Prevention & Control awareness & practice and ensure robust systems are in place to measure IP&C standards, celebrate & share good practice and develop & review action plans to address deficiencies.
Develop, maintain and review annually the wards philosophy so that this continually reflects the aims of the team, division and organisation.
Develop and lead a team that seeks to actively resolve compliant/concerns at local level ensuring appropriate escalation of complaints, clinical incidents or near misses.
Participate in patient acuity studies measuring patient dependency and nurse to bed ratio.
Foster and embed a patient safety culture and participate in national and local patient safety work streams or campaigns to improve the patients environment and experience such as Patient Safety Thermometer.
Develop and maintain cohesive multidisciplinary working relationships which focus on individualised patient care that facilitates a care management plan and a safe and timely discharge.
Manage Strategy Main Duties
Promote the organisations Trust values and annual objectives, with particular reference to the Divisional business objectives, service strategies and developments.
Contribute to the creation, implementation and evaluation of the Divisional service plans by reviewing ward performance against organisational objectives, identifying cost pressures and exceptions and proposing service developments to the Divisional Management Team.
Contribute to the implementation and evaluation of Divisional service strategies and contracts by establishing systems to monitor performance at ward level.
Manage Finance Main Duties
Secure effective resource allocation for wards activities and quality initiatives, including the updating of ward and departmental capital and revenue equipment replacement plans at regular intervals to maintain continuity of service.
Monitor and control the use of ward resources by ensuring that costs are contained within allocated budgets whilst achieving maximum value for money on all expenditures and implement a robust system for exception reporting. Monitor and control the use of ward resources by ensuring that costs are contained within allocated budgets whilst achieving maximum value for money on all expenditures and implement a robust system for exception reporting.
Manage Services Main Duties
Initiate and implement change and improvement in services and operational system to meet Divisional service strategies and contracts.
Monitor, maintain and improve service delivery against quality and functional specifications, encourage staff to share innovations and good quality practice when visited by external regulating bodies.
Participate in the development and implementation of Integrated Care Pathways within the clinical area.
Benchmark ward services against published best practices, whilst ensuring that they meet statutory standards and professional guidelines.
Identify and contribute to the Divisional Management Team innovative service development ideas and proposals in line with evidence-based practice and the principles of clinical governance.
Manage People Main Duties
Recruit and select ward staff by defining future personnel requirements, determining specifications to secure quality people, and assessing and selecting candidates against Trust Values and organisational requirements.
Produce a timely roster that adheres to agreed KPIs and is safe, fair, effective and within budget. Support the rotation of all staff through the 24 hour period, agreeing and monitoring flexible working agreements to support individuals and the service. Support agile working where practicable.
Scrutinise your ward staffing on a daily basis and with your clinical sister /charge nurses ensure this is proactively managed in accordance with SWH 03254 Nurse Staffing Escalation procedure.
Develop and implement ward based accessible clinical supervision for all staff.
Monitor and evaluate sickness/absence trends and act accordingly in line with Trust policies and procedures.
Work collaboratively with the Human Resources Department to proactively manage poor attendance, lateness, capability and performance issues in line with Trust policies and procedures.
Develop teams, individuals and self to enhance performance to achieve organisational objectives and divisional service strategies. Succession plan within your team.
Plan, allocate and evaluate work carried out by teams, individuals and self. Undertake learning needs analysis to establish the levels of skills for all grades of ward/department staff. Develop and implement a performance appraisal system supported by a dynamic development programme to meet staff training needs
Create maintain and enhance effective working relationships by involving and informing staff of service developments, performance against key performance indicators and quality metrics, and future plans honestly, timely and sensitively.
Ensure staff comply with Trust policies and procedures at all times and take appropriate action to deal with staff who disregard these obligations in the course of their employment
Develop and maintain a robust system for checking professional registration of nursing staff on appointment and annually thereafter comply with Trust policy.
Manage Information Main Duties
Exchange information to solve problems and make decisions by networking with wards/departments within and outside the Division and the Trust.
Contribute towards the Divisional service plans by reviewing ward/department performance against Divisional objectives and service strategies, identifying cost pressures and proposing service developments to the Divisional management team.
Contribute towards the Divisional service plans by reviewing ward performance against Divisional objectives and service strategies, identifying cost pressures and proposing service developments to the Divisional Management Team.
Establish and maintain a culture of shared learning from incidents and complaints. Develop and maintain a robust mechanism for ensuring good communication is disseminated through the team and foster a culture of openness and candour to all patients, relatives and staff. Measure the success of communication dissemination.
Job description
Job responsibilities
Key Result Areas:
Professional/Clinica
To provide strong visible leadership to all staff within the ward and across the organisation, ensuring that nursing practice is up to date, evidence based and cost effective.
To develop the ward teams, individuals and self to enhance performance, ensuring that staff training needs to meet organisational objectives are pursued through the principles of IPR and PDP and knowledge & skills framework, in accordance with Trust Policies and procedures.
To be responsible for own professional registration and ensure that all nurses working on the ward have valid NMC registration and practise in accordance with the NMC Code, Standards of Conduct, Performance and Ethics for Nurses and Midwives and in accordance to Trust policy, ensuring a robust system is in place to checking registered practitioners registration status.
Provide leadership for the implementation of the quality improvement projects.
Ensure a strong team focus on high quality, clinically effective healthcare that meet our patients needs, is embedded in ward culture.
Create and maintain a strong culture of Infection Prevention & Control awareness & practice and ensure robust systems are in place to measure IP&C standards, celebrate & share good practice and develop & review action plans to address deficiencies.
Develop, maintain and review annually the wards philosophy so that this continually reflects the aims of the team, division and organisation.
Develop and lead a team that seeks to actively resolve compliant/concerns at local level ensuring appropriate escalation of complaints, clinical incidents or near misses.
Participate in patient acuity studies measuring patient dependency and nurse to bed ratio.
Foster and embed a patient safety culture and participate in national and local patient safety work streams or campaigns to improve the patients environment and experience such as Patient Safety Thermometer.
Develop and maintain cohesive multidisciplinary working relationships which focus on individualised patient care that facilitates a care management plan and a safe and timely discharge.
Manage Strategy Main Duties
Promote the organisations Trust values and annual objectives, with particular reference to the Divisional business objectives, service strategies and developments.
Contribute to the creation, implementation and evaluation of the Divisional service plans by reviewing ward performance against organisational objectives, identifying cost pressures and exceptions and proposing service developments to the Divisional Management Team.
Contribute to the implementation and evaluation of Divisional service strategies and contracts by establishing systems to monitor performance at ward level.
Manage Finance Main Duties
Secure effective resource allocation for wards activities and quality initiatives, including the updating of ward and departmental capital and revenue equipment replacement plans at regular intervals to maintain continuity of service.
Monitor and control the use of ward resources by ensuring that costs are contained within allocated budgets whilst achieving maximum value for money on all expenditures and implement a robust system for exception reporting. Monitor and control the use of ward resources by ensuring that costs are contained within allocated budgets whilst achieving maximum value for money on all expenditures and implement a robust system for exception reporting.
Manage Services Main Duties
Initiate and implement change and improvement in services and operational system to meet Divisional service strategies and contracts.
Monitor, maintain and improve service delivery against quality and functional specifications, encourage staff to share innovations and good quality practice when visited by external regulating bodies.
Participate in the development and implementation of Integrated Care Pathways within the clinical area.
Benchmark ward services against published best practices, whilst ensuring that they meet statutory standards and professional guidelines.
Identify and contribute to the Divisional Management Team innovative service development ideas and proposals in line with evidence-based practice and the principles of clinical governance.
Manage People Main Duties
Recruit and select ward staff by defining future personnel requirements, determining specifications to secure quality people, and assessing and selecting candidates against Trust Values and organisational requirements.
Produce a timely roster that adheres to agreed KPIs and is safe, fair, effective and within budget. Support the rotation of all staff through the 24 hour period, agreeing and monitoring flexible working agreements to support individuals and the service. Support agile working where practicable.
Scrutinise your ward staffing on a daily basis and with your clinical sister /charge nurses ensure this is proactively managed in accordance with SWH 03254 Nurse Staffing Escalation procedure.
Develop and implement ward based accessible clinical supervision for all staff.
Monitor and evaluate sickness/absence trends and act accordingly in line with Trust policies and procedures.
Work collaboratively with the Human Resources Department to proactively manage poor attendance, lateness, capability and performance issues in line with Trust policies and procedures.
Develop teams, individuals and self to enhance performance to achieve organisational objectives and divisional service strategies. Succession plan within your team.
Plan, allocate and evaluate work carried out by teams, individuals and self. Undertake learning needs analysis to establish the levels of skills for all grades of ward/department staff. Develop and implement a performance appraisal system supported by a dynamic development programme to meet staff training needs
Create maintain and enhance effective working relationships by involving and informing staff of service developments, performance against key performance indicators and quality metrics, and future plans honestly, timely and sensitively.
Ensure staff comply with Trust policies and procedures at all times and take appropriate action to deal with staff who disregard these obligations in the course of their employment
Develop and maintain a robust system for checking professional registration of nursing staff on appointment and annually thereafter comply with Trust policy.
Manage Information Main Duties
Exchange information to solve problems and make decisions by networking with wards/departments within and outside the Division and the Trust.
Contribute towards the Divisional service plans by reviewing ward/department performance against Divisional objectives and service strategies, identifying cost pressures and proposing service developments to the Divisional management team.
Contribute towards the Divisional service plans by reviewing ward performance against Divisional objectives and service strategies, identifying cost pressures and proposing service developments to the Divisional Management Team.
Establish and maintain a culture of shared learning from incidents and complaints. Develop and maintain a robust mechanism for ensuring good communication is disseminated through the team and foster a culture of openness and candour to all patients, relatives and staff. Measure the success of communication dissemination.
Person Specification
Qualifications
Essential
- Professional Registration for Paediatric Nursing/Health Studies
- Teaching Qualification
- Post-registration management qualification or equivalent experience
- Paediatric Advanced Life Support
- Evidence of continuing professional development
Experience
Essential
- Experience in nurse management
- Significant experience at band 6 within acute hospital setting
- Experience of change management
- Experience of Acute paediatrics
Skills
Essential
- Presentation skills and relevance to question
- Experience of writing guidelines/protocols & policies
- Sound knowledge of evidence based practice
- Knowledge and experience of audit process
- Evidence of involvement in change management
- Sound resource (human and finance) management skills
Desirable
- Some knowledge of business planning
Personal Qualities
Essential
- Can demonstrate characteristics of effective leadership
- Demonstrates ability to motivate, train and develop staff
- Is innovative, positive and has ability to stimulate a productive team Able to set/achieve individual/team objectives and meet deadlines
- Able to role model both clinically & managerially
Other Job Requirements
Essential
- Up to date with current NHS priorities and nursing issues
- Flexible and adaptable in meeting changing service demand
Desirable
- Experience of project work and report writing
Person Specification
Qualifications
Essential
- Professional Registration for Paediatric Nursing/Health Studies
- Teaching Qualification
- Post-registration management qualification or equivalent experience
- Paediatric Advanced Life Support
- Evidence of continuing professional development
Experience
Essential
- Experience in nurse management
- Significant experience at band 6 within acute hospital setting
- Experience of change management
- Experience of Acute paediatrics
Skills
Essential
- Presentation skills and relevance to question
- Experience of writing guidelines/protocols & policies
- Sound knowledge of evidence based practice
- Knowledge and experience of audit process
- Evidence of involvement in change management
- Sound resource (human and finance) management skills
Desirable
- Some knowledge of business planning
Personal Qualities
Essential
- Can demonstrate characteristics of effective leadership
- Demonstrates ability to motivate, train and develop staff
- Is innovative, positive and has ability to stimulate a productive team Able to set/achieve individual/team objectives and meet deadlines
- Able to role model both clinically & managerially
Other Job Requirements
Essential
- Up to date with current NHS priorities and nursing issues
- Flexible and adaptable in meeting changing service demand
Desirable
- Experience of project work and report writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
SWFT
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
SWFT
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Mental Health Practitioner
Hertfordshire Community NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 812-26-KR-MHP-B
Job summary
Step2 is an Early Intervention Child and Adolescent Mental Health Service which is working towards improving the mental health and emotional wellbeing of children and young people in Hertfordshire. The service works with children aged 0 - 19.
The post will provide highly skilled Child & Adolescent Mental Health (CAMHS) support to the Universal Children's Workforce to increase their capacity to identify and manage children's mental health needs, through liaison and joint working between services.
The post holder will carry out skilled mental health triage and assessments and offer brief intervention - group and 1:1 - therapy to children and families where a more targeted response is required. The post holder will provide consultation to team members and external professional and non-professional groups to address the mental health needs of children and young people. This fixed term role will focus primarily on the provision of treatment
*Proposed interview date: 7th September 2026*
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
Main duties of the job
- Deliver a quality service in line with the organisation's objectives and performance indicators.
- Carry out specialised triage, clinical assessments and formulation, and brief interventions.
- Work in partnership with and provide consultation to other professionals.
- Provide mentoring, case support and clinical supervision. Develop and present information about mental health support for children and young people within and outside of the service.
- To facilitate appropriate access to Specialist CAMHS and other relevant provision according to level and nature of need.
- Contribute to the promotion and participation in integrated practice and multi agency support team models.
- Responsible for the safe provision, use, maintenance and storage of equipment and materials for self and others.
- Maintain the highest standards of clinical record keeping and exercise professional self-governance in accordance with professional codes of practice.
- Plan and deliver treatment interventions in line with Best Practice and local and National Guidelines.
- Promoting and embedding Children's IAPT values within the service and wider workforce.
Please read the attached full job description and person specification document before applying for this post.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust.
You'll find it a great place to work with many benefits offered to you as a member of our staff.
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities.
Our staff are proud to be Pioneering, Caring and Inclusive in their work to help achieve the Trust vision.
We welcome diversity in our workforce and are interested in applicants from all backgrounds.
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now.
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum pro rata
Contract
Secondment
Working pattern
Full-time
Reference number
812-26-KR-MHP-B
Job locations
Starfish House
3 North Road
Stevenage
SG1 4AT
United Kingdom
Job description
Job responsibilities
We will communicate any interview arrangements with applicants via e-mail so it is advisable that you check the email address you give on your application on a regular basis.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 13 week probation period.
We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, [email protected]
Staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).
Job description
Job responsibilities
We will communicate any interview arrangements with applicants via e-mail so it is advisable that you check the email address you give on your application on a regular basis.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 13 week probation period.
We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, [email protected]
Staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).
Person Specification
Qualifications and Training
Essential
- Qualification relevant to child mental health at postgraduate level or accredited as a mental health practitioner. Training in a specific mental health intervention such as CBT, attachment focused, systemic psychotherapy, psychology or creative therapy.
- Evidence of continuing professional development
Desirable
- Supervision/mentoring qualification
- Evidence of experience working with Attention Deficit Hyperactivity Disorder (ADHD)
Knowledge
Essential
- Knowledge of legislation and policy and its implications for both clinical practice and professional management in relation to the client group and mental health
- Knowledge of the different presentations of neurodiversity.
Desirable
- Knowledge and experience of supporting children and young people with Attention Deficit Hyperactivity Disorder (ADHD) and their families
Experience
Essential
- Significant post qualification experience of working with young people and families in a brief intervention model, whilst maintaining professional boundaries.
- Experience of working with children and families in the community
- Experience of professional consultation and multi-disciplinary working.
Desirable
- Experience of mentoring and clinical supervision of others
- Experience of assessing and intervening with a pre-school client group and offering attachment-focused interventions
- Experience of working with young people who have neurodevelopmental difficulties.
Skills and Abilities
Essential
- Ability to develop a trusting therapeutic relationship and experience in working with children and young people with complex needs, safeguarding and contextual difficulties. Ability to work with people whose behaviour is personally challenging and with support, deal with frequent exposure to highly distressing or highly emotional circumstances.
- The ability to work and co-operate actively as a member of a team and with the wider professional network including other agencies.
- Ability to follow and apply service processes and procedures. Ability to be flexible and respond to rapid changes.
- Ability to work in isolation and manage own caseload timely and efficiently as well as maintaining intense concentration on a frequent basis.
- Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning.
Personal Qualities
Essential
- Ability to contain and work with organisational stress and ability to "hold" the stress of others
- Ability to use effective time management and organisational management skills
- Willingness to uphold the Trust's values
- Eligible to live and work in the UK
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification
Qualifications and Training
Essential
- Qualification relevant to child mental health at postgraduate level or accredited as a mental health practitioner. Training in a specific mental health intervention such as CBT, attachment focused, systemic psychotherapy, psychology or creative therapy.
- Evidence of continuing professional development
Desirable
- Supervision/mentoring qualification
- Evidence of experience working with Attention Deficit Hyperactivity Disorder (ADHD)
Knowledge
Essential
- Knowledge of legislation and policy and its implications for both clinical practice and professional management in relation to the client group and mental health
- Knowledge of the different presentations of neurodiversity.
Desirable
- Knowledge and experience of supporting children and young people with Attention Deficit Hyperactivity Disorder (ADHD) and their families
Experience
Essential
- Significant post qualification experience of working with young people and families in a brief intervention model, whilst maintaining professional boundaries.
- Experience of working with children and families in the community
- Experience of professional consultation and multi-disciplinary working.
Desirable
- Experience of mentoring and clinical supervision of others
- Experience of assessing and intervening with a pre-school client group and offering attachment-focused interventions
- Experience of working with young people who have neurodevelopmental difficulties.
Skills and Abilities
Essential
- Ability to develop a trusting therapeutic relationship and experience in working with children and young people with complex needs, safeguarding and contextual difficulties. Ability to work with people whose behaviour is personally challenging and with support, deal with frequent exposure to highly distressing or highly emotional circumstances.
- The ability to work and co-operate actively as a member of a team and with the wider professional network including other agencies.
- Ability to follow and apply service processes and procedures. Ability to be flexible and respond to rapid changes.
- Ability to work in isolation and manage own caseload timely and efficiently as well as maintaining intense concentration on a frequent basis.
- Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning.
Personal Qualities
Essential
- Ability to contain and work with organisational stress and ability to "hold" the stress of others
- Ability to use effective time management and organisational management skills
- Willingness to uphold the Trust's values
- Eligible to live and work in the UK
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Starfish House
3 North Road
Stevenage
SG1 4AT
United Kingdom
Employer's website
https://www.hct.nhs.uk (Opens in a new tab)
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Starfish House
3 North Road
Stevenage
SG1 4AT
United Kingdom
Employer's website
https://www.hct.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Team Secretary
South Warwickshire University NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 203-EL1214
Job summary
We are looking for highly motivated, committed and passionate individuals to join our Medical Secretarial Team at Warwick University Hospital
The position is based at Warwick Hospital working Monday - Friday (37.5 hours per week) 5 day week, and will involve a mixture of home and office-based work.
Would you like job where you can expect:
Every day to be different.
Work with a variety of professionals.
Have an opportunity to contribute to a patient's journey.
Something that is really rewarding that gives you good job satisfaction.
Make some great friends and be part of a lovely community.
Help to implement/change processes to improve the healthcare experience.
Flexible approach to working.
Previous applicants need not apply.
Main duties of the job
To work as part of a team providing secretarial support for the consultants, junior medical staff and nursing staff within the team with particular responsibility for audio typing/voice recognition as delegated by the Secretarial Team Leader.
To support the management of the elective and/or emergency pathways to include Cancer, Referral to Treatment Targets (RTT) and E-referrals.
To support the delivery of a specialty specific single point of access for patients. To work collaboratively with other members of the administrative team within the Medical Secretariat.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
203-EL1214
Job locations
Medical Secretariat Team 1
Lakin Road
Warwick
CV34 5BW
United Kingdom
Job description
Job responsibilities
To type all correspondence relating to outpatients and inpatients, as well as typing departmental correspondence.
To request patients new and follow up appointments as required using Lorenzo system and liaising with appropriate consultants and departments.
To receive enquiries from patients and staff, resolving enquiries and forwarding more complex issues to the most appropriate member of the team.
To update and maintain the 18 week RTT Status, ensure accurate record keeping at all times. To complete ITT forms as required according to the Standard Operating Procedure.
To provide cross cover for secretarial team during annual leave and sickness.
To co-operate in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System, and assisting managers in its implementation.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.
To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using Lorenzo.
To take responsibility of patient electronic records and ensure data is relevant, up to date and accurate, logging data where necessary.
To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
To action all routine leave requests for the medical staff promptly in accordance with Trust Policy including completing the electronic session cancellation form and forwarding to the appropriate person within the given timescale.
To maintain clinicians diaries, ensure meetings are arranged and undertake minutes for meetings as and when required.
Job description
Job responsibilities
To type all correspondence relating to outpatients and inpatients, as well as typing departmental correspondence.
To request patients new and follow up appointments as required using Lorenzo system and liaising with appropriate consultants and departments.
To receive enquiries from patients and staff, resolving enquiries and forwarding more complex issues to the most appropriate member of the team.
To update and maintain the 18 week RTT Status, ensure accurate record keeping at all times. To complete ITT forms as required according to the Standard Operating Procedure.
To provide cross cover for secretarial team during annual leave and sickness.
To co-operate in the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System, and assisting managers in its implementation.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.
To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using Lorenzo.
To take responsibility of patient electronic records and ensure data is relevant, up to date and accurate, logging data where necessary.
To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
To action all routine leave requests for the medical staff promptly in accordance with Trust Policy including completing the electronic session cancellation form and forwarding to the appropriate person within the given timescale.
To maintain clinicians diaries, ensure meetings are arranged and undertake minutes for meetings as and when required.
Person Specification
Qualifications
Essential
- Able to demonstrate good basic education
- English language pass GCSE
- RSA III or equivalent speed and accuracy
Desirable
- European Computer Driving License
Experience
Essential
- Working knowledge of Microsoft Office
Desirable
- Working knowledge of PAS
Skills
Essential
- Articulate - excellent communications skills
- Friendly and professional telephone manner to support the above
- Good audio/copy typing skills
- Able to prioritise tasks
- Demonstrates potential to be able to work under pressure
- Demonstrate understanding of patient confidentiality
Desirable
- Experience of Excel and Powerpoint
Personal Qualities
Essential
- Able to respond effectively to working alone or in a team
- Conscientious and hard working
- Ability to deal with distressing situations patients/relatives
- Ability to use initiative
- Honest and reliable
- To be able to adapt to change
- Flexible
Person Specification
Qualifications
Essential
- Able to demonstrate good basic education
- English language pass GCSE
- RSA III or equivalent speed and accuracy
Desirable
- European Computer Driving License
Experience
Essential
- Working knowledge of Microsoft Office
Desirable
- Working knowledge of PAS
Skills
Essential
- Articulate - excellent communications skills
- Friendly and professional telephone manner to support the above
- Good audio/copy typing skills
- Able to prioritise tasks
- Demonstrates potential to be able to work under pressure
- Demonstrate understanding of patient confidentiality
Desirable
- Experience of Excel and Powerpoint
Personal Qualities
Essential
- Able to respond effectively to working alone or in a team
- Conscientious and hard working
- Ability to deal with distressing situations patients/relatives
- Ability to use initiative
- Honest and reliable
- To be able to adapt to change
- Flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Medical Secretariat Team 1
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Medical Secretariat Team 1
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrator
Berkshire Healthcare Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 371-CHS1336
Job summary
This post offers an exciting opportunity to work within the award winning AIR service (Adult Integrated Respiratory Service), based in East Berkshire.
AIR is a leading light specialist community service so as well as providing premium care we also provide training to less specialist health care
This post is part of the administration team supporting a range of health professionals to deliver excellent care for patients with respiratory diseases.
Main duties of the job
Using excellent organisational skills you will provide day to day support for a range in clinical professionals .This will include:
-
Being the first point of contact for health care professionals and patients
-
Taking and processing referrals
-
Direct patients, visitors and colleagues to correct clinician.
-
Answer telephone, deal with enquiries, direct as appropriate, take accurate messages and forward to relevant person/department
-
Provide information, written, verbal by telephone, e-mail, letter etc to staff from other departments and partner agencies
-
Make appointments for team, adjusting where necessary, i.e., conflicting diary appointments and ensuring documents and equipment is available.
-
Plan and prioritise own workload.
-
Maintain relevant documents and databases.
-
Assist in the preparation, collection, scanning, photocopying, printing and processing of materials for training, service information and meetings.
-
Typing letters and various correspondences as and when required to support service delivery.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,106 to £28,850 a year per annum, pro rata (Incl. of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-CHS1336
Job locations
COPD, King Edward VII Hospital
St Leonards Road
Windsor
Berkshire
SL4 3DP
United Kingdom
Job description
Job responsibilities
The must haves for this role:
- Excellent people skills
- Excellent organisational skills
- Excellent administration and office skills
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: [email protected] 0300 614 6796 / 07976 393 831 who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
The must haves for this role:
- Excellent people skills
- Excellent organisational skills
- Excellent administration and office skills
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: [email protected] 0300 614 6796 / 07976 393 831 who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education, qualifications or training
Essential
- Educated to GCSE level or equivalent, in English.
- Good Command of the English Language
- Experience and training to vocational NVQ3 or equivalent
Desirable
- Qualifications in IT applications such as Excel
Previous Experience
Essential
- Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
- Ability to work as part of a multidisciplinary team
- Previous experience of NHS
Knowledge, skills and abilities
Essential
- Knowledge and experience of navigating around software programmes/packages.
- Effective Interpersonal & Communication Skills
- Ability to manage deadlines, plan and organise own workload and that of team.
- Accurate copy and audio typing
- Good IT skills to be able to enter data and can navigate around various systems and software packages - such as outlook, MS office and the internet
- Able to produce minutes
Additional Requirements
Desirable
- Previous administration experience in a hospital or similar setting
Person Specification
Education, qualifications or training
Essential
- Educated to GCSE level or equivalent, in English.
- Good Command of the English Language
- Experience and training to vocational NVQ3 or equivalent
Desirable
- Qualifications in IT applications such as Excel
Previous Experience
Essential
- Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
- Ability to work as part of a multidisciplinary team
- Previous experience of NHS
Knowledge, skills and abilities
Essential
- Knowledge and experience of navigating around software programmes/packages.
- Effective Interpersonal & Communication Skills
- Ability to manage deadlines, plan and organise own workload and that of team.
- Accurate copy and audio typing
- Good IT skills to be able to enter data and can navigate around various systems and software packages - such as outlook, MS office and the internet
- Able to produce minutes
Additional Requirements
Desirable
- Previous administration experience in a hospital or similar setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
COPD, King Edward VII Hospital
St Leonards Road
Windsor
Berkshire
SL4 3DP
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
COPD, King Edward VII Hospital
St Leonards Road
Windsor
Berkshire
SL4 3DP
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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