Job description

Job responsibilities

The post holder will maintain the highest professional and technical standards of radiotherapy.

The post holder will need to maintain core clinical skills. This will includestatutory skills, Trust mandatory skills for clinical staff and all radiotherapy specific skills required to perform the role of a Radiotherapy Radiographer. The clinical skills framework for the radiotherapy department will include the full range of skills which are expected of the post holder and will be updated periodically.A flexible approach to work is essential to meet the service needs of thedepartment and hours of work may vary with occasional weekend and public holiday working on a planned and on-call basis. Post holders may be rotared to work at either the Royal Surrey County Hospital or East Surrey Hospital sites and may be asked to travel between the sites at short notice to cover sickness. To verbally give an explanation of the treatment procedure to the patient and carer answering any questions they may have. Furthermore, you will provide reassurance during the procedure and advise them as to their care and management during a course of radiotherapy.To make a professional assessment during the initial patient interview as to their requirements for further support in relation to their physical, emotional and spiritual needs and refer to other professionals as appropriate. This will be an on-going assessment during their course of treatment.To communicate efficiently and effectively with both internal and external professionals in the provision of information related to patient care.To have the ability to communicate to a high level, including the ability tomanage sensitive information and to deal with anxious and demandingpatients and their carers using exemplary diplomacy and persuasion. To negotiate, liaise with and advise with other sections of the department in respect of the patient pathway to ensure that the department is offering a coherent seamless service. To attend multi-disciplinary and operational radiotherapy treatment meetings to receive and impart both clinical and operational knowledge and report back to the treatment unit team when relevant.To communicate any operational issues, i.e. machine breakdown to theOperational Manager for appropriate managerial decisions.To clearly communicate with the technical services department and medical physics staff relevant technical data relating to the treatment units and the operation of them that may affect the safety of their operation, i.e. Radiation safety.To achieve personal competence in simple and complex treatmenttechniques associated with the treatment unit to which you are rotared.To assist the senior radiographer in the technical training of students andtrainee assistant practitioners in the safe and accurate manipulation of the treatment unit equipment and accessories.To assist the senior radiographer in the clinical and theoretical training ofstudents and trainee assistant practitioners in simple treatment techniques within the scope of your competence.To participate in the student assessment, discussion and meetings relevant to the on-going training of students within the department.To undertake obligatory training associated with new equipment that may be away from your normal place of work.

To be technically competent to safely and accurately manipulate thetreatment unit and accessories to which you are rotated.To be responsible for, or to be responsible in conjunction with the SeniorRadiographer in charge for the routine quality assurance checks on thetreatment unit every morning, reporting any faults or unsafe equipment.To accurately input and check clinical data into the department networkdatabase and hospital patient administration system.To report any unsafe equipment / conditions to the Senior Radiographer in charge of the treatment unit to prevent hazards to patients, staff and visitors.To ensure that the treatment room is tidy, clean and fully stocked with allnecessary equipment and consumables and stationary.To participate in the daily efficient time management of the treatment unit and patient workload. A treatment unit may have an average of 40 50 patients per day scheduled for treatment within the nominal opening hours of the department.To participate in the scheduling and organisation of an individual patienttreatment appointment, or schedule a course of appointments under thesupervision of the senior radiographerTo directly supervise the clinical activities of assistant practitioner, trainee assistant practitioners and student staff within the treatment unit environment.To carry out accurate delivery of simple and complex treatment byinterpretation of treatment data.To make a professional judgement by applying a critical and analyticalapproach to a treatment situation if deviations from treatment protocol occurs and report to the Senior Radiographer in charge for further management.To make an autonomous professional clinical assessment as to the fitness of the patient to proceed with the proposed treatment on a daily basis.Proceeding to treatment if considered fit to do so.To communicate any concerns or findings with regards to the patients fitness for treatment to the Senior Radiographer in charge and Clinical Oncologists for further management. To understand and therefore manage the side effects of radiotherapytreatment to assist and support the patient during their course of treatment.To assist the patient to achieve the required treatment position and make reasonable assessment of their physical and mental ability to co-operate with the intended procedure.To assess the patient with respect to the Trusts manual handling protocols.To complete the manual handling risk assessment as appropriate To participate in the on-set quality assurance of patient treatment delivery byscheduling and taking radiographic/digital images during treatment as per department protocol.To accurately label radiographic images pertaining to the treatment of the patient in accordance with department protocolsTo participate in the rotation of staff into the Simulator, Planning andOncology CT Scanner to enhance your clinical skills in these areas and gain a basic competency of practice.To calculate accurate radiation treatment doses for individual patients from the dose charts and treatment data provided, and ensure compliance with the department checking procedures.To be familiar with, and utilise the department record and verify system to assist with the daily treatment of patients.To re-confirm patient consent to proceed with the treatment as proposed by the Clinical Oncologist answering any patient concerns as appropriate as a competent professional.Regularly deal with aggressive pathologies and bodily fluids produced as a result of the specificity of the disease.To follow the policies which are determined by the departmental and hospital management teams and propose changes to working practices or procedures for your own work area when relevant These will be set out in procedures, protocol and work instructions among other documents and will be updated periodically. You will not be required to lead developments, but will be expected to comment on policies, procedures or possible developmentsbeing managed by colleagues.Accurately manually document all clinical data from the treatment of thepatient onto the patient treatment record card for use by other staff groupswithin the department as per department protocol.To utilise the department record and verify systems to confirm the dailytreatment delivery electronically as per protocol.To provide written documentation of clinical information relating to thetreatment of the patient in the patient hospital notes.To file as appropriate medical information into the patients hospital notes.To record and report accurately any machine faults into the machine log bookfor assessment by the technical team.To participate in the research, development and audit of new treatmenttechniques adopting an analytical and critical approach.keep up to date with best practice in radiotherapy treatment delivery locally and nationally and contribute to the implementation of evidence based clinical practice.To understand and therefore treat patients within the scope and practice ofthe Radiotherapy Trial portfolio. This will be guided by approved procedures, policies, work instructions, standard operating procedures (SOPs), goodpractice, established precedents and understand what results or standards are to be achieved. You will be managed by a more senior Radiographer but will not expect to be directly supervised.

Person Specification

Qualifications

Essential

• Evidence of continuous personal, professional and academic development
• HCPC Registration
• BSc Radiotherapy or DCR (T)

Knowledge and Experience

Essential

• Use of computerised department record and verify systems

Desirable

• Experience of working in a radiotherapy department on a wide range of radiotherapy equipment
• Experience of collaborating with other staff-groups
• Post-registration Experience
• Experience of IGRT and/or IGRT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Undertake a variety of administrative duties to assist in the smooth running of the centre

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Cover reception duties as and when required

The duties and responsibilities to be undertaken by members of the centre administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Administration or Practice Manager, dependent on current and evolving centre workload and staffing levels:

• Maintaining and monitoring the practice appointments and recalls systems
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Proactively calling and recalling patients by letter, text and telephone.
• Computer data entry/data allocation and collation; processing and recording information in accordance with centre procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stock consulting rooms as required
• Dealing with clinical samples and waste
• Providing clerical assistance to practice staff as required, including filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Provision of refreshments for staff and visitors as required

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, centre staff and other healthcare workers. They may also have access to information relating to the centre as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the centre may only be divulged to authorised persons in accordance with the centre policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the centre Health & Safety Policy, to include:

• Using personal security systems within the workplace according to centre guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with centre procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the centre as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the centre, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply centre policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Additional Information

Appraisal interval annual main review

NHS Pension Scheme eligibility

This Job Description is not intended to be exhaustive. It may be subject to a periodic review and amendment in consultation with the post holder.

Person Specification

Experience

Essential

• Experience of liaising with the public on the telephone and face to face.

Desirable

• Experience of working in General practice
• Previous administrative work experience
• Experience of team working
• Experience of telephone switchboard operation
• Experience of customer service in a public/health sector environment Knowledge of local area and services

Qualifications

Essential

• Minimum of 5 GCSEs or equivalent (this must include A-C in Maths and English Language or equivalent) and provision of original certificates if appointed.

Skills & Abilities

Essential

• Ability to communicate effectively and sensitively with colleagues, members of the public and others from a variety of backgrounds.
• Able to carry out administrative tasks
• Accuracy and attention to detail
• Ability to prioritise and organise own work to meet deadlines
• Well established computer skills
• Ability to understand the importance of confidentiality and to maintain confidentiality at all times as necessary
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team Pleasant and articulate
• Able to work under pressure

Desirable

• Evidence of effectively working to deadlines Evidence of ability to complete tasks effectively

Other qualities

Essential

• Ability to use own judgement, resourcefulness and common sense
• Willingness to participate as part of a flexible team to provide a full range of high quality services to the patient population.
• To have a professional appearance and be willing to adhere to the relevant dress code.
• Ability to work the hours required of the post
• Ability to receive workplace health clearance for the post

Desirable

• Keenness and passion to improve the quality of care and improve patient outcomes

Knowledge

Essential

• Working knowledge of Microsoft Word, Excel and Outlook

Desirable

• Knowledge of EMIS Web clinical system
• Knowledge of document management systems including Docman
• Experience as a Medical Secretary.
• Basic knowledge of how the NHS is organised and the services it provides.
• Knowledge of the Data Protection Act and Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grey Gable Surgery

Address

High Street

Inkberrow

Worcester

WR7 4BW

United Kingdom

Employer's website

https://www.greygablesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

• oQ1 HCPC Registration
• oQ2 Evidence of continuing professional development
• oQ3 Degree/Post Graduate qualification in nutrition or dietetics
• oQ4 Clinical Supervisory Skills (Basic)

Desirable

• oQ5 BDA Membership
• oQ6 PEN Group Clinical Update Course and/or Behaviour Change Course

Knowledge and Experience

Essential

• oE1 Proven experience in: -Enteral Nutrition Support -Chronic Disease Management -Nutrition support in acute illness
• oE2 Working as part of a multi-professional Team
• oE3 Student Training
• oE5 Teaching Experience

Desirable

• oE4 Audit Experience
• oE6 Experience of supervision of junior staff
• E7 Experience of writing protocols & guidelines
• oE8 Experience of working in the community
• oE9 Experience of Home Enteral Nutrition

Skills and abilities

Essential

• oS1 Good communication skills at all levels -Oral -Written -Interpersona
• oS2 Good organisational skills
• oS4 Teaching/presentation skills in a variety of settings & to professional groups/ grades
• oS5 Computer skills & use of dietary analysis programmes
• oS6 Advanced clinical reasoning
• oS7 Behaviour & motivational interviewing skills
• oS8 Able to maintain effective working relationships across different professions
• oS9 Insight & sensitivity
• oS11 Team player & able to maintain effective working relationships
• oS12 Ability to process highly complex information or situations
• oS13 Ability to work under own initiative
• oS14 Ability to deal with challenging behaviours of patients, carers & students
• oS3 Time Management

Desirable

• oS10 Active/committee member of BDA Specialist Interest Group
• oS15 Access to transport in order to deliver community working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange Road, Uphill

Weston

BS23 4TQ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Knowledge and Skills

Essential

• Clinical and technical expert in MRI modality
• Ability to cope with work pressures and manage time effectively
• Basic computer and keyboard skills.

Desirable

• Intermediate IT skills

Experience

Essential

• Extensive experience as a radiographer performing a wide range of MRI.
• Awareness of clinical governance issues in relation to patient care.
• Understanding of factors affecting service throughput and quality
• Leadership and mentoring experience

Desirable

• Experience of participating in HR processes such as performing appraisal and investigations

Application

Essential

• BSc (Hons) Diagnostic Radiography, DCR(D) Diploma of the College of Radiographers, or equivalents
• Health and Care Professions Council Registration

Desirable

• MRI Responsible Person experience
• Postgraduate study in a relevant area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipp Cross University Hospital

Hospital Road

London

E11 1NR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Undertake a variety of administrative duties to assist in the smooth running of the centre

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Cover reception duties as and when required

The duties and responsibilities to be undertaken by members of the centre administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Administration or Practice Manager, dependent on current and evolving centre workload and staffing levels:

• Maintaining and monitoring the practice appointments and recalls systems
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Proactively calling and recalling patients by letter, text and telephone.
• Computer data entry/data allocation and collation; processing and recording information in accordance with centre procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Clearing and re-stock consulting rooms as required
• Dealing with clinical samples and waste
• Providing clerical assistance to practice staff as required, including filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Provision of refreshments for staff and visitors as required

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, centre staff and other healthcare workers. They may also have access to information relating to the centre as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the centre may only be divulged to authorised persons in accordance with the centre policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the centre Health & Safety Policy, to include:

• Using personal security systems within the workplace according to centre guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with centre procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the centre as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the centre, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply centre policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Additional Information

Appraisal interval annual main review

NHS Pension Scheme eligibility

This Job Description is not intended to be exhaustive. It may be subject to a periodic review and amendment in consultation with the post holder.

Person Specification

Experience

Essential

• Experience of liaising with the public on the telephone and face to face.

Desirable

• Experience of working in General practice
• Previous administrative work experience
• Experience of team working
• Experience of telephone switchboard operation
• Experience of customer service in a public/health sector environment Knowledge of local area and services

Qualifications

Essential

• Minimum of 5 GCSEs or equivalent (this must include A-C in Maths and English Language or equivalent) and provision of original certificates if appointed.

Skills & Abilities

Essential

• Ability to communicate effectively and sensitively with colleagues, members of the public and others from a variety of backgrounds.
• Able to carry out administrative tasks
• Accuracy and attention to detail
• Ability to prioritise and organise own work to meet deadlines
• Well established computer skills
• Ability to understand the importance of confidentiality and to maintain confidentiality at all times as necessary
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team Pleasant and articulate
• Able to work under pressure

Desirable

• Evidence of effectively working to deadlines Evidence of ability to complete tasks effectively

Other qualities

Essential

• Ability to use own judgement, resourcefulness and common sense
• Willingness to participate as part of a flexible team to provide a full range of high quality services to the patient population.
• To have a professional appearance and be willing to adhere to the relevant dress code.
• Ability to work the hours required of the post
• Ability to receive workplace health clearance for the post

Desirable

• Keenness and passion to improve the quality of care and improve patient outcomes

Knowledge

Essential

• Working knowledge of Microsoft Word, Excel and Outlook

Desirable

• Knowledge of EMIS Web clinical system
• Knowledge of document management systems including Docman
• Experience as a Medical Secretary.
• Basic knowledge of how the NHS is organised and the services it provides.
• Knowledge of the Data Protection Act and Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grey Gable Surgery

Address

High Street

Inkberrow

Worcester

WR7 4BW

United Kingdom

Employer's website

https://www.greygablesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

• Greet all visitors to the unit in a friendly, helpful and courteous manner.
• The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
• To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
• To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
• Deal with and distribute incoming mail, checking and replying to ward emails.
• Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
• Arrange out patients appointments as required.
• Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
• Organise hospital transport as requested.
• Undertake computer-training courses as required, and ensure up to date bed states daily.

Please refer to the job description for further details.

Person Specification

Qualifications and knowledge

Essential

• Basic math's and English
• Computer literate
• Knowledge of role

Experience

Desirable

• Previous ward Clerk experience
• Experience of working in the NHS
• Office experience

Skills

Essential

• Keyboard skills
• Manual dexterity
• Able to work under pressure
• Able to multi task
• Word/excel/spreadsheets etc

Personal and people development

Essential

• Good time management skills
• Supportive to ward staff
• Able to share knowledge
• Can work under pressure

Communication

Essential

• Excellent communication skills
• Self aware
• Calm and reasonable
• Approachable

Specific requirements

Essential

• Able to perform the duties of the post with reasonable aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Ward 3 (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

1. Receive, check, and process samples ensuring correct patient identification, appropriate sample type, and volume.

2. Prepare samples for analysis (e.g. centrifugation, aliquoting, barcoding).

3. Identify and escalate non-compliant samples in line with SOPs.

4. Record and communicate rejected samples appropriately.

5. Prioritise urgent and routine samples effectively.

6. Ensure samples are stored appropriately and safely.

7. Load/unload samples and manage workflow on analysers.

8. Operate analysers and assist in performing diagnostic tests.

9. Maintain analyser performance and workflow efficiency.

10. Perform basic maintenance and equipment checks.

For further information please see attached job description

Person Specification

Knowledge & Experience

Essential

• oUnderstanding of SOP-driven environments.
• oAwareness of sample handling principles.

Desirable

• NHS Pathology demonstrable experience
• Demonstrable experience working in a healthcare or laboratory environment. the Section

Qualifications

Essential

• oGCSE's grades A-C/4-9 or above in Science, Maths & English or equivalent level of qualification/ equivalent demonstrable experience in a laboratory or regulatory environment

Desirable

• oScience Healthcare qualification. oScience qualification (A-Level or equivalent

Apitude and Abilities

Essential

• Excellent communication skills, being able to deal with staff at all levels of the organisation and patients with tact and diplomacy
• Proven ability to effectively organise and prioritise own work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

DCL Combined Lab, Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Driving Licence

Essential

• Must have full manual UK Driving Licence

Desirable

• Experience of Driving larger vehicles up to 3.5T

Qualifications

Essential

• Basic numeracy and literacy skills
• Evidence of IT skills

Skills

Essential

• Good interpersonal skills to deal with patients and staff
• Ability to load and unload vehicles of large quantities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Queen's Hospital Burton

Belvedere Road

Burton-on-Trent

DE13 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Desirable

• Previous experience in a healthcare or public setting
• Previous NHS experience
• Clerical/administration experience including filing and/or reception

Qualifications and Training

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

Skills and Abilities

Essential

• Excellent/professional telephone manner
• Flexible approach to duties
• Able to work under pressure and meet deadlines while maintaining a high level of accuracy
• Proven good organisational skills
• Good IT skills including Microsoft packages
• Confidence to handle difficult conversations with patients, relatives and carers
• Attention to detail
• Ability to work effectively in a busy team, adjust to change and motivate each other
• Ability to work independently and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Myrtle Road

Bristol

BS2 8EL

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• numeracy and literacy level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitude

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• Time-keeping, planning and prioritisation skills
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics
• Ability to demonstrate the importance of holistic person centred care and related procedures
• Attention to detail
• Ability to use initiative appropriately
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.

Desirable

• Keyboard skills
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Other requirements

Essential

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Ophthalmology Department - Cumberland Infirmary

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Desirable

• Certificate in COSHH
• Certificate in HACCP
• Certificate in Health & Safety

Knowledge & Experience

Essential

• Control of Substances Hazardous to Health Regulations (COSHH)
• Cleanliness in Hospitals
• Demonstrate a period of leading a team within a busy environment.
• Team working
• Experience working with computers and IT based systems
• Domestic experience working within a healthcare setting

Desirable

• Knowledge of customer care
• Knowledge of a hospital environment
• Relevant supervisory experience

Skills and Aptitudes

Essential

• Communication skills
• Diplomacy

Other requirements

Essential

• High personal standards in cleanliness
• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.

Desirable

• Full clean driving licence
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Day to day supervision of Scheduling staffResponsible for ensuring Scheduling staff have required training and skills and that this is maintained with any upgrades or changes to our electronic systems or Standard Operating Procedure (SOPs).

Please refer to the attached job description for further information

Person Specification

Qualifications and knowledge

Essential

• Good general education including English at GCSE (Grade C or above) or equivalent
• Good standard of spoken English
• Strong IT skills in relation to Microsoft packages including word/excel and Microsoft to NVQ level 3 or RSA III or equivalent experience
• Understanding of confidentiality in the workplace

Desirable

• Knowledge of Waiting list procedures
• Knowledge of medical terminology
• Knowledge of NHS Administration systems
• Working knowledge of the local Patient Access Policy
• Understanding of NHS plan and waiting targets

Experience

Essential

• Minimum 6 months customer care work experience or previous clerical experience
• Ability to input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines accurately and efficiently
• Experience of working in a busy environment dealing with peaks of high workload

Desirable

• Experience of handling inbound and outbound telephone calls of a potentially sensitive nature whilst recording information accurately into multiple electronic data systems
• Experience of transcribing dictation or copy typing
• Clerical experience in a healthcare environment

Skills

Essential

• Excellent word processing skills / computer skills
• Evidence of working under pressure to tight deadlines and deal with difficult situations e.g., patients, public and visitors
• Good administrative skills
• Strong organisational skills with ability to prioritise and plan a range of activities or programmes
• Good attention to detail
• Ability to make decisions using own initiative, exercising judgement to resolve patient and or staff queries

Personal and people development

Essential

• Willingness to attend training sessions to develop self and improve service provided to patients

Communication

Essential

• Effective verbal and written communication skills
• Good telephone manner
• Good all round communication skills
• Good customer service skills

Specific requirements

Essential

• Computer literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

OPD Central Booking Team (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent experience in relevant subject or equivalent level of experience of working at a similar level.
• Evidence of CPD

Desirable

• Degree and/ or an appropriate professional qualification
• CIPD qualified or equivalent experience
• Programme and Project management qualification (e.g. Prince2 Practitioner; Agile Project Management Practitioner or APM qualification) or equivalent experience.

Experience

Essential

• Experience of managing projects, including project planning, project control and project management.
• Experience in managing stakeholders, taking account of their levels of influence and particular interests.
• Experience of preparing briefing papers and correspondence at senior management team level.
• Experience of managing risks, identifying issues and reporting.
• Experience of working with a variety of stakeholders on complex projects

Knowledge

Desirable

• Specialist knowledge in Human Resource Management Working knowledge of NHS People policies and national agendas.

Skills/ Abilities

Essential

• Well-developed data analysis and interpretation skills involving highly complex data, with good analytical and problem-solving skills.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
• Capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Comprehensive knowledge of project principles, techniques and tools.
• Advanced working knowledge and proficiency in all Microsoft Office packages (e.g. word processing, spreadsheets, e-mail and internet use).
• Excellent stakeholder management skills.
• Ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
• Able to deal with challenging people and to cope with confidential and sensitive information.
• Support decision making on difficult and contentious issues where there may be several courses of action.
• Clear communicator with excellent written and presentations skills.
• Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
• Able to demonstrate and role model behaviours consistent with Trust Core Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Tickhill Road Hospital

DN4 8QN

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working independently and alongside GPs to identify appropriate care plans and treatment methods for patients through face to face appointments, telephone consultations and home visits

Using clinical nursing practice at an advanced level to deliver quality care and advice to patients and demonstrate an in-depth knowledge of the options for achieving control of symptoms and assessing the health needs of patients with undifferentiated and undiagnosed problems.The post holder will liaise with the care home to carry out a weekly ward round.

Prescribe medication appropriate to patient needs or refer the patient to a community pharmacy who will provide designated minor aliment services and prescription advice

Provide leadership to the Practice Nurse and HCA. Support the nurse lead.

Supporting the practice and PCN delivery of the Covid response / Vaccine delivery

Acting on Path Lab results /investigation report and hospital correspondences.

Administrative and Medication tasks

Please see documents attached for full details on the role. It is essential that the candidate has a track record of working as an Advanced Nurse Practitioner in a GP Practice or in other GP Primary Care Services.

The benefits include:

-Access to the NHS Pension

-6 weeks annual leave plus bank holidays

-Wider development through the Federation and Primary Care Training Hub

-Occupational Health Support and eye care scheme

-Paid time to undertake mandatory training and induction

-Access to Employment law support and qualified HR

Person Specification

Qualifications

Essential

• Fully Qualified ANP
• Meet the RCN standards ANP
• Be educated to Masters level (180 level 7 points (Scottish equivalent of level 11)
• Active clean NMC registration
• Enhanced Disclosure Barring Service (DBS) check
• Independent Prescriber
• Mandatory training completed

Desirable

• Willingness to develop and work towards further advancement
• Interest in specialties / working towards a qualification
• Mentorship qualification

Experience

Essential

• Experience of working within a General Practice
• Setting an example of professional standards to non-clinical staff
• Practice within the RCN 4 pillars
• Advanced clinical practice
• Leadership
• Facilitation of education and learning
• Evidence research and development.
• Meet revalidation requirements
• Demonstrate autonomous evidence:
• Having the freedom and authority to act autonomously and independently
• Being innovative, highly skilled at assessing and managing risk and consciously competent
• Have the responsibility for decisions made and actions taken
• Being holistic practitioners, able to address nursing as well as medical needs
• Having the ability to see the whole person, fuse biomedical science with the art of caring, providing health promotion advice, counselling, assessment, diagnosis, referral, treatment and discharge.
• Management of Long Term Conditions
• Primary prevention & screening services
• Delivery of Clinical Governance and Audit
• Able to listen carefully in order to understand the needs of others.
• Demonstrable ability to deliver a high standard of customer service and quality

Desirable

• Previous experience of TPP Systmone clinical system
• Providing leadership and mentorship to other members of the nursing team
• Involvement in new working practices including change management skills
• Ability to use MS Office and Outlook or equivalent effectively
• Experience of supporting and facilitating individual and team development
• Able to express information in a clear, concise and understandable way, both verbally and in writing.
• Working knowledge and practical experience of working in an environment of uncertainty and continual change.

Skills and Abilities

Essential

• Flexibility to work outside of core office hours
• Maintains confidentiality at all times
• Full UK driving licence
• Detailed knowledge and significant experience in promoting the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour
• An understanding of and commitment to equality of opportunity and good working relationships.

Desirable

• A passion to deliver improvements that benefit both our staff and our patients
• Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

ELM Alliance LTD

Address

West Dyke Road

Redcar

Cleveland

TS10 4NW

United Kingdom

Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Administration

• To have a thorough knowledge of all Practice procedures.
• To work in accordance with written protocols.
• Filing post in medical records
• Scan, copy and securely transmit documentation as required.
• Ensure courier takes all documentation and samples at the appropriate time
• Open and distribute incoming mail
• Docman Workflow Management
• Process incoming clinical correspondence through Docman workflow in accordance with Practice procedures and within agreed timescales.
• Support the registration of new patients and the deduction or transfer of patient records in accordance with Practice procedures.
• Assist patients with NHS App and online services registration and access.
• Support the management of subject access requests and medical records requests in accordance with Practice policies and relevant information governance requirements.
• Maintain accurate electronic records, searches, registers and databases.
• Ensure administrative tasks are completed accurately and within agreed timescales.
• Assist with maintaining accurate Practice website content and patient information resources.

Reception

• Ensure an effective and efficient reception service is provided to patients and other visitors to the Practice.
• Deal with general enquiries, explain procedures and arrange new and follow-up appointments.
• Issue completed repeat prescriptions in accordance with Practice procedures, checking the patients name, address and identity as appropriate.
• Provide cover across all reception positions as required.
• Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork
• Promote and support digital patient access services, including online consultations, NHS App services and online appointment booking.
• Signpost patients appropriately to the most suitable clinician, service or source of support in accordance with Practice procedures.
• Escalate urgent patient concerns promptly in line with Practice protocols.

Appointments

• Process requests for same-day and future appointments from patients by telephone and in person.
• Enter requests for home visits into the spreadsheet, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor

Telephone

• Receive and make telephone calls as required. Transfer calls and take messages, ensuring that details are accurate and delivered promptly to the appropriate person.
• Have working knowledge of telephone/bleep system, during and after hours.

Other Tasks

• Open up premises at the start of the day when first to arrive and make all the necessary preparations to receive patients
• Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy
• When last to leave at the end of the day, ensure that the surgery is totally secured, internal lights are off, all electrical equipment has been turned off.
• Comply with Practice security procedures relating to opening and closing the premises

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
• The post holder will undertake mandatory Information Governance training and apply confidentiality and data security principles in all aspects of their work.
• The post holder must ensure that patient, staff and Practice information is handled securely, appropriately and confidentially at all times.
• The post holder will comply with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, NHS Information Governance requirements and all Practice policies relating to data protection, information security and records management.

Health & safety

The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
• Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation of these across the business.
• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business.
• Making effective use of training to update knowledge and skills and initiate and manage the training of others.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers.
• Undertaking periodic infection control training (minimum annually).
• Routine management of own team / team areas, and maintenance of workspace standards.
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Personal/Professional development:
• The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post holder will recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services

The post-holder will

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Evidence of ongoing learning
• Demonstrable commitment to professional and personal development
• Team working
• Meeting deadlines
• Experience of working in a patient-facing or customer service environment.
• Experience of working with confidential or sensitive information.
• Experience of managing competing priorities and deadlines.
• Excellent time management and organisational skills
• Excellent interpersonal skills and team working.
• Excellent verbal and written communication skills.
• IT skills-proficiency in Microsoft word, Excel and outlook.
• Ability to multitask.
• Strong customer service skills and the ability to deal sensitively with patients and carers.
• Ability to work effectively under pressure while maintaining accuracy and professionalism.
• Ability to maintain confidentiality and appropriate professional boundaries.
• Ability to work independently and as part of a multidisciplinary team.
• Kind, compassionate and committed to improving patient care.
• Professional, approachable and willing to go the extra mile.
• Flexible, adaptable and resourceful.
• Accurate, organised and able to use sound judgement and common sense.
• Reliable, accountable and resilient under pressure.
• Committed to teamwork, continuous improvement and ongoing learning.

Desirable

• Minimum of 1 year experience in General Practice
• Experience of EMIS Web Docman
• Experience of QOF call and recall processes.
• Knowledge of NHS primary care services.
• Understanding of safeguarding responsibilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clifton Rise Family Practice

Address

Suite-2 Waldron Health Centre

Amersham Vale

London

SE14 6LD

United Kingdom

Employer's website

https://www.cliftonrisefamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Balmoral Surgery

Role: Paramedic General Practice

Reports to: GP Partner

Hours: 24 hours per week Contract: Fixed term maternity cover Salary: Depending on experience