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Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary This role will be based at Flat walks Health Centre (North team) or Cleator Moor Health Centre (South Team), depending on the needs of the service.
11 day(s) ago
Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary This role will be based at Flat walks Health Centre (North team) or Cleator Moor Health Centre (South Team), depending on the needs of the service.
11 day(s) ago
Consultant Psychiatrist HMP Rochester, Cookham Wood, and Maidstone
Oxleas NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Consultant General Adult Psychiatrist based at Kent Prisons In-Reach Teams.
11 day(s) ago
Consultant Psychiatrist HMP Rochester, Cookham Wood, and Maidstone
Oxleas NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Consultant General Adult Psychiatrist based at Kent Prisons In-Reach Teams.
11 day(s) ago
Receptionist - Llansamlet Surgery
GP Practice in Wales
North East England
Admin and Clerical
Job summary We have an exciting opportunity to join our friendly and expanding primary care team, working part time as a Medical Receptionist in a busy GP Pr...
11 day(s) ago
Receptionist - Llansamlet Surgery
GP Practice in Wales
North East England
Admin and Clerical
Job summary We have an exciting opportunity to join our friendly and expanding primary care team, working part time as a Medical Receptionist in a busy GP Pr...
11 day(s) ago
Administrative Assistant Bank - Band 2
South West Yorkshire Partnership NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post-holder will: under the supervison/direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of...
11 day(s) ago
Administrative Assistant Bank - Band 2
South West Yorkshire Partnership NHS Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary The post-holder will: under the supervison/direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of...
11 day(s) ago
Administrative Assistant Bank - Band 3
South West Yorkshire Partnership NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are unable to offer Visa sponsorship for this role.
11 day(s) ago
Administrative Assistant Bank - Band 3
South West Yorkshire Partnership NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary We are unable to offer Visa sponsorship for this role.
11 day(s) ago
Department Secretary - Patient Care
Bolton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary The post holder will provide comprehensive administrative and secretarial support to the Laboratory Medicine Management Team, Service Manager, Cl...
11 day(s) ago
Department Secretary - Patient Care
Bolton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary The post holder will provide comprehensive administrative and secretarial support to the Laboratory Medicine Management Team, Service Manager, Cl...
11 day(s) ago
Help Me Quit for Baby Maternity Support Worker
Cwm Taf Morgannwg University Health Board
North East England
GBP 26,813 - 27,890 per year
Support Staff
Job summary Smoking Cessation - Help Me Quit for Baby Maternity Support Worker Exciting opportunity for someone to join the Maternity Team in CTMUHB in a Pub...
11 day(s) ago
Help Me Quit for Baby Maternity Support Worker
Cwm Taf Morgannwg University Health Board
North East England
GBP 26,813 - 27,890 per year
Support Staff
Job summary Smoking Cessation - Help Me Quit for Baby Maternity Support Worker Exciting opportunity for someone to join the Maternity Team in CTMUHB in a Pub...
11 day(s) ago
Senior Physiotherapist
Nuffield Health
North East England
Exercise Therapist
Job summary Senior Physiotherapist Exeter Hospital | Physiotherapy | Permanent contract | Full time | Up to £45,400 pro rata, depending on experience 37.
11 day(s) ago
Senior Physiotherapist
Nuffield Health
North East England
Exercise Therapist
Job summary Senior Physiotherapist Exeter Hospital | Physiotherapy | Permanent contract | Full time | Up to £45,400 pro rata, depending on experience 37.
11 day(s) ago
Bank UTC Administrator & Receptionist
Greenwich Health Ltd
North East England
GBP 13 - 15 per year
Admin and Clerical
Job summary This is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service.
11 day(s) ago
Bank UTC Administrator & Receptionist
Greenwich Health Ltd
North East England
GBP 13 - 15 per year
Admin and Clerical
Job summary This is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service.
11 day(s) ago
Ward Administrator - Templar
Homerton Healthcare NHS Foundation Trust
North East England
GBP 0 - 31,066 per year
Admin and Clerical
Job summary We are a large friendly Maternity Team who multi-task and support all areas of Maternity Services here at Homerton University NHS Foundation Trust.
11 day(s) ago
Ward Administrator - Templar
Homerton Healthcare NHS Foundation Trust
North East England
GBP 0 - 31,066 per year
Admin and Clerical
Job summary We are a large friendly Maternity Team who multi-task and support all areas of Maternity Services here at Homerton University NHS Foundation Trust.
11 day(s) ago
Staff Nurse
Springhill Hospice
North East England
GBP 30,747 - 33,805 per year
Registered Nurse/RN
Job summary Springhill Hospice is a 16 bedded adult hospice providing the highest standard of physical, psychological and emotional care to our patients with...
11 day(s) ago
Staff Nurse
Springhill Hospice
North East England
GBP 30,747 - 33,805 per year
Registered Nurse/RN
Job summary Springhill Hospice is a 16 bedded adult hospice providing the highest standard of physical, psychological and emotional care to our patients with...
11 day(s) ago
Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Counsellor
Job summary If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes an...
11 day(s) ago
Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Counsellor
Job summary If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes an...
11 day(s) ago
Ward Clerk
Essex Partnership University NHS Foundation Trust
North East England
GBP 5 - 25,272 per year
Admin and Clerical
Job summary We have an exciting opportunity for a band 2 Ward Clerk The post is 0.
11 day(s) ago
Ward Clerk
Essex Partnership University NHS Foundation Trust
North East England
GBP 5 - 25,272 per year
Admin and Clerical
Job summary We have an exciting opportunity for a band 2 Ward Clerk The post is 0.
11 day(s) ago
Ealing Specialist Adult services Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary To provide high quality administrative support to Ealing Specialist adult services (Podiatry, Nutrition + Dietetics, SLT) working with Ealing Com...
11 day(s) ago
Ealing Specialist Adult services Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Admin and Clerical
Job summary To provide high quality administrative support to Ealing Specialist adult services (Podiatry, Nutrition + Dietetics, SLT) working with Ealing Com...
11 day(s) ago
Senior Pharmacy Assistant Dispensary
Central and North West London NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Pharmacist
Job summary We require an enthusiastic, dynamic and highly motivated Senior Pharmacy Assistant to join our Pharmacy team based at St Charles Hospital site at...
11 day(s) ago
Senior Pharmacy Assistant Dispensary
Central and North West London NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Pharmacist
Job summary We require an enthusiastic, dynamic and highly motivated Senior Pharmacy Assistant to join our Pharmacy team based at St Charles Hospital site at...
11 day(s) ago
Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Psychologist
Job summary We are looking for enthusiastic and motivated qualified Psychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Ser...
11 day(s) ago
Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust
North East England
GBP 38,488 - 46,852 per year
Psychologist
Job summary We are looking for enthusiastic and motivated qualified Psychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Ser...
11 day(s) ago
Team Administrator (District Nursing)- 12 month fixed term
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Clinical Nurse Consultant/CNC
Job summary Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills?
11 day(s) ago
Team Administrator (District Nursing)- 12 month fixed term
Central and North West London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Clinical Nurse Consultant/CNC
Job summary Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills?
11 day(s) ago
Team Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Information Technology Specialist
Job summary We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH.
11 day(s) ago
Team Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 31,554 - 33,270 per year
Information Technology Specialist
Job summary We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH.
11 day(s) ago
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Previous applicants need not apply We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
11 day(s) ago
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Registered Nurse/RN
Job summary Previous applicants need not apply We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
11 day(s) ago
General Practitioner
The Green House Surgery
North East England
GP/General Practitioner
Job summary We are a friendly, supportive and well organised practice, committed to providing a high level of effective care to our 10,000 patients.
11 day(s) ago
General Practitioner
The Green House Surgery
North East England
GP/General Practitioner
Job summary We are a friendly, supportive and well organised practice, committed to providing a high level of effective care to our 10,000 patients.
11 day(s) ago
Receptionist/Admin Assistant
East London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting job opportunity has popped up in the City and Hackney Directorate for a full-time band 3 receptionist/admin assistant position, worki...
11 day(s) ago
Receptionist/Admin Assistant
East London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting job opportunity has popped up in the City and Hackney Directorate for a full-time band 3 receptionist/admin assistant position, worki...
11 day(s) ago
Pleural Patient Navigator
University Hospitals of Morecambe Bay NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary Working within a speciality team to manage the patient pathway, taking into consideration all aspects of that pathway to include: Tracking the pr...
12 day(s) ago
Pleural Patient Navigator
University Hospitals of Morecambe Bay NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary Working within a speciality team to manage the patient pathway, taking into consideration all aspects of that pathway to include: Tracking the pr...
12 day(s) ago
Community Diabetes Specialist Nurse
University Hospitals of Morecambe Bay NHS Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Are you a band 5 or current band 6 nurse who has an interest in diabetes and would like to expand your knowledge and skills in diabetes management?
12 day(s) ago
Community Diabetes Specialist Nurse
University Hospitals of Morecambe Bay NHS Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Are you a band 5 or current band 6 nurse who has an interest in diabetes and would like to expand your knowledge and skills in diabetes management?
12 day(s) ago
Pharmacy Technician
Richmond Road Medical Centre
North East England
Pharmacist
Job summary Are you an experienced Pharmacy Technician? Do you want to work in a multi award-winning GP Practice based in one of Londons most popular suburbs...
12 day(s) ago
Pharmacy Technician
Richmond Road Medical Centre
North East England
Pharmacist
Job summary Are you an experienced Pharmacy Technician? Do you want to work in a multi award-winning GP Practice based in one of Londons most popular suburbs...
12 day(s) ago
Therapy Support Worker
Imperial College Healthcare NHS Trust
North East England
GBP 31,554 - 33,270 per year
Support Staff
Job summary An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Tr...
12 day(s) ago
Therapy Support Worker
Imperial College Healthcare NHS Trust
North East England
GBP 31,554 - 33,270 per year
Support Staff
Job summary An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Tr...
12 day(s) ago
Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357367
Job summary
This role will be based at Flat walks Health Centre (North team) or Cleator Moor Health Centre (South Team), depending on the needs of the service.
This role is open to registered nurses who have gone through their preceptorship period. If you are looking to become part of a friendly community nursing team, providing holistic care in the home environment this job is for you...
Do you want to be part of an emerging, unique and diverse organisation that put people at the heart of what we do? A Trust that empowers and engages its workforce to improve care and wellbeing, by delivering better health, better care in partnership?
Are you looking to develop your knowledge and skills in community services, providing both routine and complex treatments to patients within their own home?
Do you see the benefits of closer integrated working between health and social care to ensure the best outcomes for patients?
Are you passionate about wanting to work with patients to help them achieve their goals? Are you caring and compassionate and committed to personalised care?
Copeland Integrated Care Communities both have well established resilient teams that have long-standing working relationships with each other plus many different partners and stakeholders. Effective collaboration with Primary Care, Social Care and multiple charities and Third sector providers, enables us to deliver a wide range of services to the populations served.
Main duties of the job
- To prioritise referrals and manage workload
- To assess, monitor and continually evaluate risk management of situation and environment for both patient/carer/family and staff and deal with safety issues as identified.
- To assess, deliver and evaluate all aspects of clinical nursing care based on best practice.
- Use of equipment/technology to aid appropriate assessment of patient condition and delivery of treatment such as Doppler, Syringe Driver, enteral feed system, moving and handling equipment
- To carry out a range of clinical duties that involve dealing with body fluids eg venepuncture, wound dressings, catheterisation and tracheostomy care.
- To undertake and obtain samples for diagnostic purposes eg venepuncture, wound swabs, urinary and faecal sampling.
- To support and educate patients/carers in promoting independence and rehabilitation in timely approach using case management model of working.
- To deliver care in promoting comfort for patients who are terminally ill following recognised care pathway.
- To have sound knowledge base of medication and effects on conditions.
- To be responsible for appropriate and cost effective nurse prescribing.
- To administer medications reviewing and monitoring effects.
- To communicate closely with patients and all parties involved in delivery of services.
- To order and ensure effective management of specialist nursing equipment.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum Pro Rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
262-A-26-8293732
Job locations
Flatt Walks Health Centre
3 Castle Meadows
Whitehaven
CA28 7QE
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals.
Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals. Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 1 registered nursing qualifications
Desirable
- Post registration qualification in teaching/assessing (ENB 998/NST 307) or equivalent
- Evidence of continuous professional development to degree level or equivalent experience
Experience
Essential
- Demonstrable recent community nursing experience.
- Ability to use initiative, prioritise effectively.
- Demonstrate evidence to work as part of a team.
- Demonstrate evidence to motivate team/peers.
- Evidence of clinical/professional development.
Desirable
- Knowledge of changing health agenda and impact for community nursing
Knowledge
Essential
- Demonstrable understanding of the extent of the role.
- Broad knowledge base of acute and chronic conditions.
- Understanding of scope of professional practice.
- Understanding of reflective practice and its application.
- Self awareness and appreciation of limitations.
- Demonstrate ability of change management.
- Problem solving skills
Desirable
- Knowledge of changing way health services are being planned and delivered
Skills and Aptitudes
Essential
- Excellent communication and interpersonal skills.
- Ability to delegate effectively.
- Ability to maintain confidentiality.
- Enthusiasm and ability to work as part of a team.
- IT skills.
Other Requirements
Essential
- Demonstrates flexibility to meet needs of service.
- Able to travel independently of public transport
Desirable
- Current driving licence with access to own vehicle.
Person Specification Qualifications Essential Level 1 registered nursing qualifications Desirable Post registration qualification in teaching/assessing (ENB 998/NST 307) or equivalent Evidence of continuous professional development to degree level or equivalent experience Experience Essential Demonstrable recent community nursing experience. Ability to use initiative, prioritise effectively. Demonstrate evidence to work as part of a team. Demonstrate evidence to motivate team/peers. Evidence of clinical/professional development. Desirable Knowledge of changing health agenda and impact for community nursing Knowledge Essential Demonstrable understanding of the extent of the role. Broad knowledge base of acute and chronic conditions. Understanding of scope of professional practice. Understanding of reflective practice and its application. Self awareness and appreciation of limitations. Demonstrate ability of change management. Problem solving skills Desirable Knowledge of changing way health services are being planned and delivered Skills and Aptitudes Essential Excellent communication and interpersonal skills. Ability to delegate effectively. Ability to maintain confidentiality. Enthusiasm and ability to work as part of a team. IT skills. Other Requirements Essential Demonstrates flexibility to meet needs of service. Able to travel independently of public transport Desirable Current driving licence with access to own vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Flatt Walks Health Centre
3 Castle Meadows
Whitehaven
CA28 7QE
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Flatt Walks Health Centre
3 Castle Meadows
Whitehaven
CA28 7QE
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
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Consultant Psychiatrist HMP Rochester, Cookham Wood, and Maidstone
Oxleas NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357366
Job summary
Consultant General Adult Psychiatrist based at Kent Prisons In-Reach Teams. The post holder will provide Consultant leadership for the In-Reach teams at HMP Rochester with 4PAs DCC, HMP Cookham Wood 2PAs DCC and HMP Maidstone 2PAs DCC.
The post holder will be eligible for inclusion in the Specialist Register in Forensic Psychiatry or General Adult Psychiatry.
In addition, the post holder would be expected to contribute to an aspect of quality assurance. 2 SPAs will be allocated in the job plan for undertaking activities that support the professional role such as teaching, training, clinical management, clinical governance, service development, research, and other relevant activities.
Main duties of the job
The post includes an interesting and varied range of clinical responsibilities for prisoners with a wide range of clinical conditions, including acute and chronic mental illness, personality disorder and ADHD. The in-reach team holds a caseload and within this caseload, number of patients would be subject to CPA management. Patients are generally seen within the outpatient clinics at each site, although at times patients may need to be seen on the wing in an emergency. All referrals are triaged by the In-Reach Team. At HMP Rochester the psychiatrist completes a segregation round once a week.. Whilst there is flexibility in allocation of individual responsibilities, the overarching model is one of integrated working across the mental health multidisciplinary teams.
The post holder would be provided with training in Rio and System One, which is used by healthcare in prison within the Trust.
About us
At Oxleas NHS Foundation Trust, we offer a wide range of NHS healthcare services to people living in South-East London and to people in prison across England. Our wide array of services includes community health care, such as district nursing and speech and language therapy, care for people with learning disabilities and mental health such as psychiatry, nursing and therapies.
Oxleas is a great place to work. It has been recognised as one of the Top 10 Best Places to Work 2023 by the Sunday Times amongst very big employers. Our staff survey results show that we are in the Top 5 in England and the highest in London for staff experience amongst similar trusts.
Oxleas recruitment and retention strategy includes offering all Consultants and SAS doctors regular formal structured mentoring by professionally trained mentors.
"We are always delighted to welcome new colleagues to the Oxleas family. We care about making Oxleas a great place to work - it's a big priority in our strategy. Come and join us - it's a place where our values, teamwork, equity, and wellbeing matter and where you can really help to improve people's lives."
Ify Okocha
Chief Executive
Details
Date posted
22 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
277-7532294-A2-LR
Job locations
HMP Rochester
1 Ford Road
Kent
ME1 3QS
United Kingdom
Job description
Job responsibilities
Clinical work HMP Rochester, HMP Cookham Wood and HMP Maidstone
- assessing prisoners in outpatient clinics, on the wing and in the segregation unit.
- liaising with services outside the prison to arrange CPAs, aftercare plans or transfers to hospital
- any other care which could reasonably be expected of a consultant acting in an in-reach capacity in a prison
- quality improvement initiatives, to be agreed with multidisciplinary colleagues and the service managers.
- The post holder will work closely with the Service Manager and consultant colleagues in the prisons, Associate Clinical Director and the Clinical Director for the Forensics and Prisons Directorate to develop a model for the use of medical resources that meets service needs appropriately and supports a job plan that is professionally balanced.
- There is protected time for administrative work, as well as protected time to deal with mental health act related work.
- It is expected that the post holder will liaise with other agencies, as may be appropriate, especially with regard to continuity of patient care.
Job description
Job responsibilities
Clinical work HMP Rochester, HMP Cookham Wood and HMP Maidstone
- assessing prisoners in outpatient clinics, on the wing and in the segregation unit.
- liaising with services outside the prison to arrange CPAs, aftercare plans or transfers to hospital
- any other care which could reasonably be expected of a consultant acting in an in-reach capacity in a prison
- quality improvement initiatives, to be agreed with multidisciplinary colleagues and the service managers.
- The post holder will work closely with the Service Manager and consultant colleagues in the prisons, Associate Clinical Director and the Clinical Director for the Forensics and Prisons Directorate to develop a model for the use of medical resources that meets service needs appropriately and supports a job plan that is professionally balanced.
- There is protected time for administrative work, as well as protected time to deal with mental health act related work.
- It is expected that the post holder will liaise with other agencies, as may be appropriate, especially with regard to continuity of patient care.
Person Specification
Registration
Essential
- GMC Registered
Registration
Essential
- AC Status
Experience
Essential
- Relevant experience
Person Specification
Registration
Essential
- GMC Registered
Registration
Essential
- AC Status
Experience
Essential
- Relevant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP Rochester
1 Ford Road
Kent
ME1 3QS
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
HMP Rochester
1 Ford Road
Kent
ME1 3QS
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 11 day(s) ago
Reference: 2357354
Job summary
We have an exciting opportunity to join our friendly and expanding primary care team, working part time as a Medical Receptionist in a busy GP Practice.
Our receptionists report to the Reception Team Manager and offer general assistance to the practice team and project a positive and friendly image to patients and visitors, either in person or via the telephone.
Main duties of the job
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
To remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice team
About us
Our friendly and expanding primary care team consists of 5 GP Partners, 4 Salaried GP's, Physiotherapist, Practice Nurses, HCSW and Administrative staff.
We are a busy GP Practice based in Llansamlet, Swansea.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience Salary available upon request
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
M0044-26-0322
Job locations
Llansamlet Surgery
3 Frederick Place
Llansamlet
SWANSEA
SA7 9RY
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION FOR MEDICAL RECEPTIONIST Llansamlet Surgery
The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.
Responsible To: Reception Team Manager
When carrying out the following duties, it is the responsibility of the receptionist to:
Maintain confidentiality at all times with regards to members of the public and members of staff in accordance with the practices own policies.
As an employee of Llansamlet Surgery, you are legally responsible for all records that you gather, create or use as part of your work within the Practice (including patient health, financial, personal and administrative), whether paper based or on computer. All such records are considered public records and you have a legal duty of confidence to service users (even after leaving the practice). You should consult the Practice Manager if you have any doubt as to the correct management of records with which you work.
Carry out procedures in a professional manner
Deal with people courteously
All employees of Llansamlet Surgery have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Practice to meet its own legal duties and to report any hazardous or defective equipment
Comply with in-house procedures and policies
Job Summary
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
To remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team
Main Duties:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Managers/GP Partners dependent on current and evolving practice workload and staffing levels:
General Reception Duties
Open up premises and check heating, ventilation and lighting throughout the building
Computers and printers to be switched on in every room
Greeting and directing patients
Answering general inquiries, explaining surgery procedures
Making new and follow-up appointments
Ensuring an adequate supply of stationery is available in the consulting/treatment rooms and reception area.
Ventilating and tidying the waiting room as and when required
Registering new patients, according to practice procedure
Receive requests for new and repeat prescriptions and process them according to practice protocol
Ensure that the premises are properly secured before leaving in the evenings
Telephone Duties
Answering the telephone promptly, dealing with triage calls, taking messages
Signpost patients to the most appropriate service
Taking requests for home visits ensure that they are recorded properly on the computer and that doctor takes all calls
Directing patients who need to contact other attached staff e.g. Health Visitors or District Nurses
Ensure that all urgent messages are dealt with promptly and passed on to the appropriate person
Liaise with other health care teams e.g. hospital secretaries/social services
Respond to requests for test results from patients, strictly adhering to guidelines on patient confidentiality
Filing and Record Duties
For patients newly registered with the practice, transfer any paper records into A4 medical records according to practice procedure
Work with the clerical staff to ensure that medical records are processed for patients that have left our practice list and are despatched promptly to the Local Health Board
Follow in-house procedures for requests for private medicals/reports, ensuring that details are recorded accurately and monitor payment of fees
Maintenance of medical records and replacement of damaged files
Complete change of name/address forms as required
Scanning and Filing electronically
Computer Duties
Make/delete/change/check appointments for patients on computerised appointments system
Update patients record when necessary e.g. change name/address
Input data as instructed to comply with GDPR
Other Miscellaneous Duties
Photocopying and scanning
Be involved with audit/special projects
Preparation of refreshments as required
Comply with surgery procedures, working within set guidelines
Work with other colleagues to ensure that all work is completed daily and that reception runs efficiently
Follow any additional procedures required by the Partners and Practice Manager
Will be required to work additional hours for colleagues holiday/sickness absences
Personal / Professional Development
The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and / or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Personal / Professional Development, continued
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
This Job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners and the Practice Manager.
(Reviewed February 2026)
Job description
Job responsibilities
JOB DESCRIPTION FOR MEDICAL RECEPTIONIST Llansamlet Surgery
The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.
Responsible To: Reception Team Manager
When carrying out the following duties, it is the responsibility of the receptionist to:
Maintain confidentiality at all times with regards to members of the public and members of staff in accordance with the practices own policies.
As an employee of Llansamlet Surgery, you are legally responsible for all records that you gather, create or use as part of your work within the Practice (including patient health, financial, personal and administrative), whether paper based or on computer. All such records are considered public records and you have a legal duty of confidence to service users (even after leaving the practice). You should consult the Practice Manager if you have any doubt as to the correct management of records with which you work.
Carry out procedures in a professional manner
Deal with people courteously
All employees of Llansamlet Surgery have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Practice to meet its own legal duties and to report any hazardous or defective equipment
Comply with in-house procedures and policies
Job Summary
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
To remain calm and prioritise tasks whilst working in a busy environment, frequently dealing with competing demands from both patients and members of the practice and attached team
Main Duties:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Managers/GP Partners dependent on current and evolving practice workload and staffing levels:
General Reception Duties
Open up premises and check heating, ventilation and lighting throughout the building
Computers and printers to be switched on in every room
Greeting and directing patients
Answering general inquiries, explaining surgery procedures
Making new and follow-up appointments
Ensuring an adequate supply of stationery is available in the consulting/treatment rooms and reception area.
Ventilating and tidying the waiting room as and when required
Registering new patients, according to practice procedure
Receive requests for new and repeat prescriptions and process them according to practice protocol
Ensure that the premises are properly secured before leaving in the evenings
Telephone Duties
Answering the telephone promptly, dealing with triage calls, taking messages
Signpost patients to the most appropriate service
Taking requests for home visits ensure that they are recorded properly on the computer and that doctor takes all calls
Directing patients who need to contact other attached staff e.g. Health Visitors or District Nurses
Ensure that all urgent messages are dealt with promptly and passed on to the appropriate person
Liaise with other health care teams e.g. hospital secretaries/social services
Respond to requests for test results from patients, strictly adhering to guidelines on patient confidentiality
Filing and Record Duties
For patients newly registered with the practice, transfer any paper records into A4 medical records according to practice procedure
Work with the clerical staff to ensure that medical records are processed for patients that have left our practice list and are despatched promptly to the Local Health Board
Follow in-house procedures for requests for private medicals/reports, ensuring that details are recorded accurately and monitor payment of fees
Maintenance of medical records and replacement of damaged files
Complete change of name/address forms as required
Scanning and Filing electronically
Computer Duties
Make/delete/change/check appointments for patients on computerised appointments system
Update patients record when necessary e.g. change name/address
Input data as instructed to comply with GDPR
Other Miscellaneous Duties
Photocopying and scanning
Be involved with audit/special projects
Preparation of refreshments as required
Comply with surgery procedures, working within set guidelines
Work with other colleagues to ensure that all work is completed daily and that reception runs efficiently
Follow any additional procedures required by the Partners and Practice Manager
Will be required to work additional hours for colleagues holiday/sickness absences
Personal / Professional Development
The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and / or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Personal / Professional Development, continued
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
This Job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners and the Practice Manager.
(Reviewed February 2026)
Person Specification
Qualifications
Essential
- Proficiency in office software applications
- Excellent verbal and written communication skills
Desirable
- Trained in EMIS Clinical System
Experience
Essential
- Working in a fast-paced environment, demonstrating strong organisational skills and the ability to prioritise and multi task
- Previous experience in an office or administrative role
Desirable
- Experience of working in primary care
Person Specification
Qualifications
Essential
- Proficiency in office software applications
- Excellent verbal and written communication skills
Desirable
- Trained in EMIS Clinical System
Experience
Essential
- Working in a fast-paced environment, demonstrating strong organisational skills and the ability to prioritise and multi task
- Previous experience in an office or administrative role
Desirable
- Experience of working in primary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
GP Practice in Wales
Address
Llansamlet Surgery
3 Frederick Place
Llansamlet
SWANSEA
SA7 9RY
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
Llansamlet Surgery
3 Frederick Place
Llansamlet
SWANSEA
SA7 9RY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrative Assistant Bank - Band 2
South West Yorkshire Partnership NHS Trust View all jobs
Posted 11 day(s) ago
Reference: 2357318
Job summary
The post-holder will:
under the supervison/direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of and able to undertake the basic, routine admin/communication requirements of the service. Provide a confidential service to clinical/support services, in an efficient manner.
follow and ensure the service is provided in accordance with well-established policies,
procedures, protocols and guidelines and service delivery plans.
demonstrate knowledge of the service to enable the post holder to contribute and inform
decision making within the service.
may work within clinical environments where basic conflict resolution may be required.
work flexibly to meet the needs of the service.
develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic providing and receiving routine information.
work with sensitivity and have an understanding of the service and issues experienced by users.
use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Respond to others communication difficulties.
assist in ensuring the service experienced is positive and service user confidentiality is maintained at all times. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.
Main duties of the job
To assist the department with routine office duties, appropriate to the role, for example:
Word processing of correspondence /reports/ other documents accurately via copy or audio
To take and transcribe notes
Dealing with telephone calls/ messages
Photocopying/ Scanning/ Filing
Receiving visitors/Reception
Monitor and maintain department stationery supplies
Reporting faults
Mail handling
Arranging meetings, hospitality, venues, distributing agenda/notes
Managing diaries
Deliver excellent levels of service and address or report to the Administrative Supervisor, in a timely manner, when these standards have not been met.
Support the Administrative Supervisor as required.
Proactively and positively contribute to the achievement of business outcomes through individual and team effort, with the focus being on delivering excellent customer services.
Work within defined parameters, prioritise own tasks and respond to peoples needs.Refer and seek guidance/supervision on issues outside of post holders level of competence or authority.
Help to promote an open, welcoming, person-centred culture seeking feedback from users of the service to aid service improvement .
Produce clear and accurate written correspondence as appropriate to the role, using competent IT skills, accurate data inputting and use of Trust Intranet and Internet as required.
Maintain accurate documentation.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Bank
Duration
365 days
Working pattern
Flexible working
Reference number
C9378-Bank-0926C
Job locations
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
The Calderdale Royal Hospital
Huddersfield Road
HALIFAX
West Yorkshire
HX3 0PW
United Kingdom
South West Yorkshire Partnership Nhs Foundation Trust
Fieldhead Hospital
Ouchthorpe Lane
WAKEFIELD
West Yorkshire
WF1 3SP
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
Service user contact referred to in this Job description will only apply when working within a clinical area.
The post-holder will
under the supervision direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of and able to undertake the basic, routine admin/communication requirements of the service. Provide a confidential service to clinical support services, in an efficient manner.
follow and ensure the service is provided in accordance with well-established policies,
procedures, protocols and guidelines and service delivery plans.
demonstrate knowledge of the service to enable the post holder to contribute and inform
decision making within the service.
may work within clinical environments where basic conflict resolution may be required.
work flexibly to meet the needs of the service.
develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic providing and receiving routine information.
work with sensitivity and have an understanding of the service and issues experienced by users.
use effective verbal written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Respond to others communication difficulties.
assist in ensuring the service experienced is positive and service user confidentiality is maintained at all times. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.
Job description Job responsibilities JOB SUMMARYService user contact referred to in this Job description will only apply when working within a clinical area.The post-holder will under the supervision direction of the Administrative Supervisor, within a delegated framework for agreed tasks, be aware of and able to undertake the basic, routine admin/communication requirements of the service. Provide a confidential service to clinical support services, in an efficient manner. follow and ensure the service is provided in accordance with well-established policies, procedures, protocols and guidelines and service delivery plans. demonstrate knowledge of the service to enable the post holder to contribute and inform decision making within the service. may work within clinical environments where basic conflict resolution may be required. work flexibly to meet the needs of the service. develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic providing and receiving routine information. work with sensitivity and have an understanding of the service and issues experienced by users. use effective verbal written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Respond to others communication difficulties. assist in ensuring the service experienced is positive and service user confidentiality is maintained at all times. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.
Person Specification
Qualifications
Essential
- As appropriate to the role
- NVQ level 2 ( or equivalent level qualification), or, RSA ll
- Or, be able to demonstrate competency at level 2
Desirable
- Willingness to undertake further study/development
Personal Attributes
Essential
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach
- Dress appropriately for the environment
- Ability to travel around the Trust as appropriate to role
Special Knowledge Skills
Essential
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
- In decision-making and prioritisation
- Good Customer care skills
- Good interpersonal skills
- Diversity/Cultural awareness
- Resilience to pressure and exposure to emotional/distressing situations
- Non-judgemental, empathetic manner
- Able to use observation skills to identify potential risks and act appropriately
- Demonstrates Trust Values
- Able to fulfil the requirements of the Trusts value based induction
Desirable
- Some Knowledge of Data Protection requirements
- Some knowledge of diversity/cultural requirements
- Some knowledge of Health & Safety issues and risk identification
- Some knowledge of moving & handling issues
Physical Attributes
Essential
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary
Experience
Essential
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
- In using email, maintaining and updating paper and electronic diaries, arranging meetings
- In working as an effective team member with minimum supervision
- understanding of the need to maintain strict confidentiality
- In using a degree of initiative
- In organising and prioritising own tasks in order to meet deadlines.
Desirable
- Secretarial/administrative experience
- In copy typing /audio typing
- In working in a caring environment
- at a band 2 or equivalent level of
- competence
- Of NHS software programmes
- In working in a busy environment
- with competing demands.
Person Specification Qualifications Essential As appropriate to the role NVQ level 2 ( or equivalent level qualification), or, RSA ll Or, be able to demonstrate competency at level 2 Desirable Willingness to undertake further study/development Personal Attributes Essential Ability to be flexible to meet the demands of the post. Responsive attitude and approach Dress appropriately for the environment Ability to travel around the Trust as appropriate to role Special Knowledge Skills Essential Good written communication skills, with the ability to deal with and prepare routine written correspondence. Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages In decision-making and prioritisation Good Customer care skills Good interpersonal skills Diversity/Cultural awareness Resilience to pressure and exposure to emotional/distressing situations Non-judgemental, empathetic manner Able to use observation skills to identify potential risks and act appropriately Demonstrates Trust Values Able to fulfil the requirements of the Trusts value based induction Desirable Some Knowledge of Data Protection requirements Some knowledge of diversity/cultural requirements Some knowledge of Health & Safety issues and risk identification Some knowledge of moving & handling issues Physical Attributes Essential A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy). Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary Experience Essential In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc In using email, maintaining and updating paper and electronic diaries, arranging meetings In working as an effective team member with minimum supervision understanding of the need to maintain strict confidentiality In using a degree of initiative In organising and prioritising own tasks in order to meet deadlines. Desirable Secretarial/administrative experience In copy typing /audio typing In working in a caring environment at a band 2 or equivalent level of competence Of NHS software programmes In working in a busy environment with competing demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Administrative Assistant Bank - Band 3
South West Yorkshire Partnership NHS Trust View all jobs
Posted 11 day(s) ago
Reference: 2357317
Job summary
We are unable to offer Visa sponsorship for this role.
JOB SUMMARY
Service user contact referred to in this Job description will only apply when working within a clinical area.
The post-holder will:
under the supervision/direction of the Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secretarial/administrative service to clinical/support services, in an efficient and confidential manner.
provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.
demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.
may work within clinical environments where conflict resolution may be required.
act as principal point of contact for users of the service eg,individuals from within/outside the Trust, service users and members of the public etc.
work flexibly to meet the needs of the service.
Main duties of the job
To assist the department with office duties, for example:
- Word processing of correspondence /reports/ other documents accurately via copy or audio
- To take and transcribe minutes
- Dealing with telephone calls/ messages
- Photocopying/ Filing/ Scanning
- Receiving visitors/Reception
- Monitor and maintain department stationery supplies
- Reporting faults
- Mail handling
- Arranging meetings, hospitality, venues, distributing agenda/notes
- Managing diaries
- Create and Maintain Databases/Spreadsheets
- Maintain databases
- Demonstrate duties to new starter
- Provide cover for other members of the team.
Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to the Administrative Supervisor, in a timely and proactive manner when these standards have not been met, enabling appropriate action to be taken. Implement planned actions in response, communicating changes as appropriate.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Bank
Duration
365 days
Working pattern
Flexible working
Reference number
C9378-Bank-0926D
Job locations
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
South West Yorkshire Partnership Nhs Foundation Trust
Fieldhead Hospital
Ouchthorpe Lane
WAKEFIELD
West Yorkshire
WF1 3SP
United Kingdom
The Calderdale Royal Hospital
Huddersfield Road
HALIFAX
West Yorkshire
HX3 0PW
United Kingdom
Job description
Job responsibilities
To assist the department with office duties, for example:
- Word processing of correspondence /reports/ other documents accurately via copy or audio
- To take and transcribe minutes
- Dealing with telephone calls/ messages
- Photocopying/ Filing/ Scanning
- Receiving visitors/Reception
- Monitor and maintain department stationery supplies
- Reporting faults
- Mail handling
- Arranging meetings, hospitality, venues, distributing agenda/notes
- Managing diaries
- Create and Maintain Databases/Spreadsheets
- Maintain databases
- Demonstrate duties to new starterss
- Provide cover for other members of the team.
Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to the Administrative Supervisor, in a timely and proactive manner when these standards have not been met, enabling appropriate action to be taken. Implement planned actions in response, communicating changes as appropriate.
Assist the Administrative Supervisor as required.
Proactively and positively contribute to the achievement of business outcomes through individual and team effort, with the focus being on delivering excellent customer services.
Assist in the promotion of an open, welcoming, person-centred culture for service users. Seek and support feedback from service users to aid service improvement as required.
Produce clear and accurate written correspondence (including the composition of ad-hoc routine letters) eg, letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust Intranet and Internet as required.
Maintain accurate documentation. Use appropriate documentation/systems in accordance with local and Trust standards.
Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to service user communication difficulties and psychological, social, physical and spiritual needs.
Build and sustain effective communications to ensure good team working and collaborative working practices. Disseminate knowledge, and information to those who need to know.
Contribute to the smooth running of administrative systems and meeting of all relevant deadlines.
Recognise and respond appropriately to any emergency situation. Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage.
Undertake safe infection prevention and control by using protective equipment, safe disposal of waste, performing hand hygiene, cleaning, disinfecting etc.
Proactively identify additional activities in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement agreed activities.
Support the Trusts culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes.
Make use of opportunities for sharing good practice and learning.
Job description
Job responsibilities
To assist the department with office duties, for example:
- Word processing of correspondence /reports/ other documents accurately via copy or audio
- To take and transcribe minutes
- Dealing with telephone calls/ messages
- Photocopying/ Filing/ Scanning
- Receiving visitors/Reception
- Monitor and maintain department stationery supplies
- Reporting faults
- Mail handling
- Arranging meetings, hospitality, venues, distributing agenda/notes
- Managing diaries
- Create and Maintain Databases/Spreadsheets
- Maintain databases
- Demonstrate duties to new starterss
- Provide cover for other members of the team.
Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to the Administrative Supervisor, in a timely and proactive manner when these standards have not been met, enabling appropriate action to be taken. Implement planned actions in response, communicating changes as appropriate.
Assist the Administrative Supervisor as required.
Proactively and positively contribute to the achievement of business outcomes through individual and team effort, with the focus being on delivering excellent customer services.
Assist in the promotion of an open, welcoming, person-centred culture for service users. Seek and support feedback from service users to aid service improvement as required.
Produce clear and accurate written correspondence (including the composition of ad-hoc routine letters) eg, letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust Intranet and Internet as required.
Maintain accurate documentation. Use appropriate documentation/systems in accordance with local and Trust standards.
Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to service user communication difficulties and psychological, social, physical and spiritual needs.
Build and sustain effective communications to ensure good team working and collaborative working practices. Disseminate knowledge, and information to those who need to know.
Contribute to the smooth running of administrative systems and meeting of all relevant deadlines.
Recognise and respond appropriately to any emergency situation. Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage.
Undertake safe infection prevention and control by using protective equipment, safe disposal of waste, performing hand hygiene, cleaning, disinfecting etc.
Proactively identify additional activities in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement agreed activities.
Support the Trusts culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes.
Make use of opportunities for sharing good practice and learning.
Person Specification
Qualifications
Essential
- As appropriate to the role::
- NVQ level 3 (or equivalent qualification) or, RSA lll
- Or, be able to demonstrate competency at level 3.
Desirable
- Willingness to undertake further study/development
Experience
Essential
- Recent Secretarial/administrative experience and copy /audio typing
- Note/minute taking
- In using email, maintaining and updating paper and electronic diaries, arranging meetings
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
- In working as an effective team member with minimum supervision
- In working in a busy environment with competing demands
- Understanding of the need to maintain strict confidentiality
- In using a degree of initiative
- in organising and prioritising own tasks in order to meet deadlines.
Desirable
- In working in a caring environment
- In dealing with the public
Special Knowledge Skills
Essential
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
- In, decision-making and prioritisation
- Knowledge of Data Protection Act
- Customer care skills
- Good interpersonal skills
- Diversity/Cultural understanding
- Resilience to pressure and exposure to emotional, distressing situations
- Non-judgemental, empathetic manner
- Able to use observation skills to identify potential risks and act appropriately
- Demonstrates Trust Values
- Able to fulfil the requirements of the Trusts value based induction
Desirable
- Knowledge of Information Governance
Physical Attributes
Essential
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Personal Attributes
Essential
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach
- Dress appropriately for the environment
- Ability to travel around the Trust as appropriate to role
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
- Must be willing/able to undergo job development and training and maintain skills
Person Specification
Qualifications
Essential
- As appropriate to the role::
- NVQ level 3 (or equivalent qualification) or, RSA lll
- Or, be able to demonstrate competency at level 3.
Desirable
- Willingness to undertake further study/development
Experience
Essential
- Recent Secretarial/administrative experience and copy /audio typing
- Note/minute taking
- In using email, maintaining and updating paper and electronic diaries, arranging meetings
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
- In working as an effective team member with minimum supervision
- In working in a busy environment with competing demands
- Understanding of the need to maintain strict confidentiality
- In using a degree of initiative
- in organising and prioritising own tasks in order to meet deadlines.
Desirable
- In working in a caring environment
- In dealing with the public
Special Knowledge Skills
Essential
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
- In, decision-making and prioritisation
- Knowledge of Data Protection Act
- Customer care skills
- Good interpersonal skills
- Diversity/Cultural understanding
- Resilience to pressure and exposure to emotional, distressing situations
- Non-judgemental, empathetic manner
- Able to use observation skills to identify potential risks and act appropriately
- Demonstrates Trust Values
- Able to fulfil the requirements of the Trusts value based induction
Desirable
- Knowledge of Information Governance
Physical Attributes
Essential
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Personal Attributes
Essential
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach
- Dress appropriately for the environment
- Ability to travel around the Trust as appropriate to role
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
- Must be willing/able to undergo job development and training and maintain skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Department Secretary - Patient Care
Bolton NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357304
Job summary
The post holder will provide comprehensive administrative and secretarial support to the Laboratory Medicine Management Team, Service Manager, Clinical Lead, Laboratory Medicine Board, its subcommittees, and the Administration and Support Services Manager. The post holder will also work as part of the Patient Care Team delivering an excellent front of house service for the Department of Laboratory Medicine.
Main duties of the job
Maintain the Laboratory Medicine Management Teams' electronic diaries. This includes scheduling and rescheduling appointments in the diaries, organising meetings on the Teams' behalf
Provide an efficient secretarial service to the Clinical Lead, Service Manager, Admin & Support Services Manager and laboratory management team.
Provide an efficient administrative and secretarial service to the Laboratory Medicine Board and its subcommittees. This involves the production and circulation of agendas, meeting papers, and taking comprehensive minutes of meetings
Man the Lab Medicine Helpline, Call Centre and Reception desk (rotational basis):Be the first line contact for the Laboratory Medicine Department and deal with enquiries from other healthcare professionals, users of the service, patients, relatives; make appointments for patients that are to have blood tests within Laboratory Medicine; greet patients on arrival and update electronic systems, make follow up appointments; take receipt of specimens on the reception desk and transfer them to the laboratory, highlighting urgent specimens to lab personnel.
Assist with timely distribution of pathology reports distribution; including mailing reports, uploading reports to NHS electronic systems eg: Allscripts EPR, and updating Lab Information System.
Ordering of consumables using NHS systems such as NHS Supply Chain, and Centros Integra
Uploading of documentation onto Department's Quality Management System Database - QPulse.
About us
The post holder's primary working relationships will be with the Laboratory Medicine Management Team, senior staff, Admin & Patient care teams. The post holder will work closely with the Admin & Support Services Manager, Team Leaders, fellow department secretariesand patient care staff.
The Department of Laboratory Medicine prides itself on providing the highest standard of service to its users in order to aid timely diagnoses and treatment of patients. The Admin & Support Services Team in Laboratory Medicine prides itself on being the Department's Front of House Team providing excellent customer service to the Department, Hospital and Community professionals and patients.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
241-500FD-26-A
Job locations
Royal Bolton Hospital
Minerva Road, Farnworth
Bolton
BL4 0JR
United Kingdom
Job description
Job responsibilities
For detailed job description and main responsibilities please see attached Job Description for full details and person specification for the role.
Job description
Job responsibilities
For detailed job description and main responsibilities please see attached Job Description for full details and person specification for the role.
Person Specification
Qualifications
Essential
- English GCSE Grade 4/C or above
- Maths GCSE Grade 4/C or above
Desirable
- NVQ Level 2 in Business Administration
- European Computer Driving Licence or equivalent
Experience
Essential
- Minute taking of meetings
- Typing skills
- Use of Microsoft Office applications
- Working in an office environment
Desirable
- Worked or working in the NHS
- Use of NHS computer systems
Knowledge & Skills
Essential
- Team player
- Time management/prioritising work
- Communication
Desirable
- Knowledge of NHS systems
Person Specification
Qualifications
Essential
- English GCSE Grade 4/C or above
- Maths GCSE Grade 4/C or above
Desirable
- NVQ Level 2 in Business Administration
- European Computer Driving Licence or equivalent
Experience
Essential
- Minute taking of meetings
- Typing skills
- Use of Microsoft Office applications
- Working in an office environment
Desirable
- Worked or working in the NHS
- Use of NHS computer systems
Knowledge & Skills
Essential
- Team player
- Time management/prioritising work
- Communication
Desirable
- Knowledge of NHS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Royal Bolton Hospital
Minerva Road, Farnworth
Bolton
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Royal Bolton Hospital
Minerva Road, Farnworth
Bolton
BL4 0JR
United Kingdom
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Help Me Quit for Baby Maternity Support Worker
Cwm Taf Morgannwg University Health Board View all jobs
Posted 11 day(s) ago
Reference: 2357302
Job summary
Smoking Cessation - Help Me Quit for Baby Maternity Support Worker
Exciting opportunity for someone to join the Maternity Team in CTMUHB in a Public Health Support worker role providing support to pregnant people and their families to successfully quit smoking .
After a period of training and induction the successful candidate will work as part of a team of Specialist Maternity Support Workers providing a hybrid service of face to face and telephone support.
Directly accountable to the Public Health Specialist Midwife the role includes working with other agencies and professionals including midwives, community pharmacists, the Help Me Quit team and other members of the maternity service.
This role will help improve the health of our birthing people and their families in line with Welsh Government 's Public Health agenda and addressing the aim of developing a Smoke free Wales by 2030. There will be 1 full time position although a job share maybe considered.
Main duties of the job
- Complete training and induction programme.
- Support the Public Health Specialist Midwife to implement the smoke free pregnancy initiative
- Educate pregnant women about the benefits of stopping smoking in pregnancy and give support to those women wanting to quit.
- Promote smoke free homes and advise on passive smoking and the risks involved
- Provide smoking cessation support in line with the evidence base and the pathways
- Deliver flexible support including face to face home visits, phone calls, texts and emails
- Carbon Monoxide (CO) monitoring in line with local protocol and Investigate high CO readings in non-smokers
- Determine an individual's nicotine dependency , provide advice on available stop smoking medication , how to use it, possible side effects and safe storage, working within local protocols and guidelines.
- Work with pharmacists
- Develop an action plan with the client according to their individual needs, organise and deliver smoking cessation support according to agreed pathways. Utilise motivational interviewing techniques records and inputting them into a database such as Quit Manager to provide accurate and comprehensive data for reporting and service improvement.
- File records on maternity notes in a timely manner and feed back to Maternity service when appropriate.
- Use comprehensive computer skills including Microsoft Word, Excel, e-mail and the Quit Manager smoking cessation database
- Travel across CTM to participate in meetings and service delivery.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improveo We treat everyone with respecto We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
110-ACS165-0926
Job locations
Cwm Taf Morgannwg
Across site / base to be determined
Ysbyty Cwm Rhondda
CF40 2LX
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If youre comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our Croeso Candidate booklet below for more information.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If youre comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our Croeso Candidate booklet below for more information.
Person Specification
Communication skills
Essential
- Excellent verbal and written communication skills and ability to keep accurate records
Desirable
- Welsh Language Speaking & Listening Skills (Level 3 and above/B2)
- Experience of communicating on telephone with the public giving support, advice or information
Knowledge
Essential
- Understanding policy & procedures of patient confidentiality and safeguarding
Qualifications
Essential
- GCSE level English and Mathematics or equivalent NVQ 3 or equivalent level of knowledge acquired through a combination of accredited training, short courses and experience
Desirable
- Recognised qualification in counselling or behavioural change
- Child protection level 2 - Making Every Contact Count (MECC) level 2
Experience
Essential
- Experience of providing healthcare advice or promoting healthy lifestyle advice to patients or members of the public
- Ability to work independently and part of a team
- Experience of providing health support and/or counselling on a one-to-one basis or group
Desirable
- Experience of developing and delivering successful health promotion interventions
- Experiencing of handling a caseload and examples of ability to manage your workload
- A record of working in Maternity services, with pregnant women or other social settings where public health support has been provided
Other
Essential
- The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust.
- Able to travel throughout the geographical area covered by Cwm Taf Morgannwg University Health Board in a timely manner
- Able to deal with moderate physical activity e.g., transportation of equipment or resources.
- Good IT skills including Outlook, Microsoft packages and spreadsheets
Aptitude and Abilities
Essential
- Evidence of ability to work as a team member and ability to work independently with individuals, in line with agreed pathways and protocols
- Ability to work flexibly to meet the needs of the service
- Ability to present a non-judgemental demeanour, be polite and professional
- Excellent organisational skills and ability to prioritise workload according to service needs
- Good motivational negotiating skills Assertive and confident
Desirable
- A basic understanding of audit and quality improvement
Person Specification
Communication skills
Essential
- Excellent verbal and written communication skills and ability to keep accurate records
Desirable
- Welsh Language Speaking & Listening Skills (Level 3 and above/B2)
- Experience of communicating on telephone with the public giving support, advice or information
Knowledge
Essential
- Understanding policy & procedures of patient confidentiality and safeguarding
Qualifications
Essential
- GCSE level English and Mathematics or equivalent NVQ 3 or equivalent level of knowledge acquired through a combination of accredited training, short courses and experience
Desirable
- Recognised qualification in counselling or behavioural change
- Child protection level 2 - Making Every Contact Count (MECC) level 2
Experience
Essential
- Experience of providing healthcare advice or promoting healthy lifestyle advice to patients or members of the public
- Ability to work independently and part of a team
- Experience of providing health support and/or counselling on a one-to-one basis or group
Desirable
- Experience of developing and delivering successful health promotion interventions
- Experiencing of handling a caseload and examples of ability to manage your workload
- A record of working in Maternity services, with pregnant women or other social settings where public health support has been provided
Other
Essential
- The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust.
- Able to travel throughout the geographical area covered by Cwm Taf Morgannwg University Health Board in a timely manner
- Able to deal with moderate physical activity e.g., transportation of equipment or resources.
- Good IT skills including Outlook, Microsoft packages and spreadsheets
Aptitude and Abilities
Essential
- Evidence of ability to work as a team member and ability to work independently with individuals, in line with agreed pathways and protocols
- Ability to work flexibly to meet the needs of the service
- Ability to present a non-judgemental demeanour, be polite and professional
- Excellent organisational skills and ability to prioritise workload according to service needs
- Good motivational negotiating skills Assertive and confident
Desirable
- A basic understanding of audit and quality improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Cwm Taf Morgannwg
Across site / base to be determined
Ysbyty Cwm Rhondda
CF40 2LX
United Kingdom
Employer's website
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Cwm Taf Morgannwg
Across site / base to be determined
Ysbyty Cwm Rhondda
CF40 2LX
United Kingdom
Employer's website
Apply Now
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Posted 11 day(s) ago
Reference: 2357291
Job summary
Senior Physiotherapist Exeter Hospital | Physiotherapy | Permanent contract | Full time | Up to £45,400 pro rata, depending on experience 37.5 hours per week If you want to make a big impact on the wellbeing of your patients, here's where you can. As the UK's largest Healthcare Charity, we're shaping the nation's health. We support and encourage postgraduate education with access to training, mentoring and career development - so we'll help shape your future, too.
Main duties of the job
As a Senior Physiotherapist you will: Deliver high quality clinical care. Adhere to our values and beliefs at Nuffield Health Deliver excellent clinical care that is evidence based, Safe, Effective, Caring, well-led and responsive to our patient's needs. Ensure on-going monitoring of the standard of treatment provided Be compliant with all professional, clinical and integrated governance standards and participate in clinical audit and other quality assurance processes Be expected to work in both an inpatient ward and outpatient clinic setting, with participation on the weekend ward rota.
About us
Nuffield Health Exeter Hospital The Exeter Nuffield hospital is based next to the NHS RD&E hospital in Wonford, Exeter. Exeter is a vibrant cathedral city in the heart of the beautiful county of Devon, situated on the river exe and only 10 miles from the coast. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, health assessment service, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
JR0102120
Job locations
Wonford Road
Exeter
EX2 4UG
United Kingdom
Job description
Job responsibilities
Senior Physiotherapist Exeter Hospital | Physiotherapy | Permanent contract | Full time | Up to £45,400 pro rata, depending on experience 37.5 hours per week If you want to make a big impact on the wellbeing of your patients, here's where you can. As the UK's largest Healthcare Charity, we're shaping the nation's health. We support and encourage postgraduate education with access to training, mentoring and career development - so we'll help shape your future, too. As a Senior Physiotherapist you will:
Job description
Job responsibilities
Senior Physiotherapist Exeter Hospital | Physiotherapy | Permanent contract | Full time | Up to £45,400 pro rata, depending on experience 37.5 hours per week If you want to make a big impact on the wellbeing of your patients, here's where you can. As the UK's largest Healthcare Charity, we're shaping the nation's health. We support and encourage postgraduate education with access to training, mentoring and career development - so we'll help shape your future, too. As a Senior Physiotherapist you will:
Person Specification
Qualifications
Essential
- Have a BSc in Physiotherapy or equivalent and you'll be registered with the Health and Care Professions Council (HCPC) and Chartered Society of Physiotherapy (CSP).
Experience
Essential
- Have a minimum of 2 years post-graduate experience
- Have post-graduate experience of working in both musculoskeletal outpatients and having worked on an inpatient ward
- Have a high level of musculoskeletal and orthopaedic knowledge.
- Understand and have experience of both the Public NHS and Private healthcare service
- Demonstrate evidence of further professional training and continual professional development, reflecting your desire to develop as a practitioner.
Person Specification
Qualifications
Essential
- Have a BSc in Physiotherapy or equivalent and you'll be registered with the Health and Care Professions Council (HCPC) and Chartered Society of Physiotherapy (CSP).
Experience
Essential
- Have a minimum of 2 years post-graduate experience
- Have post-graduate experience of working in both musculoskeletal outpatients and having worked on an inpatient ward
- Have a high level of musculoskeletal and orthopaedic knowledge.
- Understand and have experience of both the Public NHS and Private healthcare service
- Demonstrate evidence of further professional training and continual professional development, reflecting your desire to develop as a practitioner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nuffield Health
Address
Wonford Road
Exeter
EX2 4UG
United Kingdom
Employer's website
Employer details
Employer name
Nuffield Health
Address
Wonford Road
Exeter
EX2 4UG
United Kingdom
Employer's website
Apply Now
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Success!
Your application has been submitted.
Posted 11 day(s) ago
Reference: 2357285
Job summary
This is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service.
As a Bank UTC Administrator and Receptionist, you will be considered a key person in day-to-day administrative tasks within the department, without you the UTC would not function efficiently.
On each shift you will be an initial point of contact within the department providing appropriate responses and onward directions to all patients in a courteous manner. You will provide an informed and quality service in line with Greenwich Healths declared aims and values. Prioritising workload in the face of changing demands and attendees in the department ensuring good customer service is given in often challenging and distressing situations. You will ensure that timely and accurate information about patients is entered and recorded as appropriate on the patient administration system. Ensuring that the part you play enables the department to be run smoothly and harmoniously.
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to influence Urgent Care in your area. We are looking forBank Administrators & Receptionists.The service is 24/7, 365 days per year which means a range of shifts will be available.
Main duties of the job
Principal duties and responsibilities
- The post holder will be expected to deal with a variety of sensitive and confidential material.
- To provide an efficient and comprehensive administration and reception service.
- Deal with telephone enquiries, take messages accurately, and give information and advice (not medical) to GPs, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with company procedures.
- To provide reassurance to patients, families, and carers.
- Assist in booking in and directing all patients who attend the department.
- Assist the Clinician in Charge in the discharge process of patients.
- Input and update data on the computer system ensuring accurate tracking steps are logged for each patient on screen across the Department.
- To arrange the most appropriate transport for discharge / transfer and follow up clinics.
- To undertake any clerical duties as deemed necessary.
- Maintain patient confidentiality.
- To refer site management issues and complaint callers onto the appropriate department.
- To be aware of Health and Safety and Infection Control regulations within the department.
- Maintain the knowledge and skills necessary to perform your role effectively and ensure evidence of competence is provided to line manager.
About us
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative new Urgent Treatment Centre.
Why work for Greenwich Health?
- We are local organisation owned by our local GP Practices we care what happens in Greenwich and want to make a difference to our patients and our partners.
- Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices.
- We are linked to the local VTS and have support from Greenwich University to develop specific learning and development pathways.
- You will have ongoing support and mentorship.
- We have developed a UTC model which aims to develop a stress-free and supportive working environment.
- We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£13.15 to £15.78 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
U0055-26-0112
Job locations
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Job description
Job responsibilities
Job Summary
This is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service.
As a Bank UTC Administrator and Receptionist, you will be considered a key person in day-to-day administrative tasks within the department, without you the UTC would not function efficiently.
On each shift you will be an initial point of contact within the department providing appropriate responses and onward directions to all patients in a courteous manner. You will provide an informed and quality service in line with Greenwich Healths declared aims and values. Prioritising workload in the face of changing demands and attendees in the department ensuring good customer service is given in often challenging and distressing situations. You will ensure that timely and accurate information about patients is entered and recorded as appropriate on the patient administration system. Ensuring that the part you play enables the department to be run smoothly and harmoniously.
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to influence Urgent Care in your area. We are looking forBank Administrators & Receptionists.The service is 24/7, 365 days per year which means a range of shifts will be available.
Principal duties and responsibilities
- The post holder will be expected to deal with a variety of sensitive and confidential material.
- To provide an efficient and comprehensive administration and reception service.
- Deal with telephone enquiries, take messages accurately, and give information and advice (not medical) to GPs, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with company procedures.
- To provide reassurance to patients, families, and carers.
- Assist in booking in and directing all patients who attend the department.
- Assist the Clinician in Charge in the discharge process of patients.
- Input and update data on the computer system ensuring accurate tracking steps are logged for each patient on screen across the Department.
- To arrange the most appropriate transport for discharge / transfer and follow up clinics.
- To undertake any clerical duties as deemed necessary.
- Maintain patient confidentiality.
- To refer site management issues and complaint callers onto the appropriate department.
- To be aware of Health and Safety and Infection Control regulations within the department.
- Maintain the knowledge and skills necessary to perform your role effectively and ensure evidence of competence is provided to line manager.
- Recognise own limitations and seek advice when appropriate.
Communication and Relationship Skills
- Demonstrate excellent communication skills when working with the internal team as well as external partners, particularly our practices, the hospital trust and most importantly, our patients.
- Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication.
- Provide emotional support to patients and carers
- Be aware of the procedures to follow if concerned regarding the protection of children.
- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system
Planning and Organisational Skills
- Plan, organise and prioritise own daily workload.
- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.
- To exercise good personal time management, punctuality, and consistent reliable attendance.
Patient/Client Care
- Establish effective communication with patients and carers / relatives.
- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.
- Promote peoples equality, diversity, and rights.
- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.
- You will also support the coordination of patients at the Emergency/Urgent Care department front door, including helping patients to use our digital streaming tool
-Assist in booking in and directing all patients who attend the department both at the reception desk as well as at the digital check in tablets.
Responsibilities for Policy and Service Development
- Act as an ambassador and role model for Greenwich Health.
Responsibilities for HR
- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.
- Adhere to Company Policy & Procedure.
- Attend all mandatory training relevant for the post.
Responsibility for Information Resources
- Maintain confidential and comprehensive patient records.
- Participate in collection of patient satisfaction surveys for the service as required.
Please note that the successful candidate will be required to self-fund an Enhanced DBS check, unless they already hold a valid Enhanced DBS certificate issued within the last three months. The successful candidate must also be willing to complete all mandatory pre-employment checks, onboarding requirements, and training prior to commencing employment.
Please note that this vacancy may close earlier than the advertised closing date if a high volume of applications is received.
Job description Job responsibilities Job SummaryThis is the perfect opportunity to be part of a diverse team providing an efficient and comprehensive administration and reception service. As a Bank UTC Administrator and Receptionist, you will be considered a key person in day-to-day administrative tasks within the department, without you the UTC would not function efficiently. On each shift you will be an initial point of contact within the department providing appropriate responses and onward directions to all patients in a courteous manner. You will provide an informed and quality service in line with Greenwich Healths declared aims and values. Prioritising workload in the face of changing demands and attendees in the department ensuring good customer service is given in often challenging and distressing situations. You will ensure that timely and accurate information about patients is entered and recorded as appropriate on the patient administration system. Ensuring that the part you play enables the department to be run smoothly and harmoniously. This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to influence Urgent Care in your area. We are looking forBank Administrators & Receptionists.The service is 24/7, 365 days per year which means a range of shifts will be available.Principal duties and responsibilities- The post holder will be expected to deal with a variety of sensitive and confidential material. - To provide an efficient and comprehensive administration and reception service. - Deal with telephone enquiries, take messages accurately, and give information and advice (not medical) to GPs, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with company procedures.- To provide reassurance to patients, families, and carers. - Assist in booking in and directing all patients who attend the department.- Assist the Clinician in Charge in the discharge process of patients. - Input and update data on the computer system ensuring accurate tracking steps are logged for each patient on screen across the Department. - To arrange the most appropriate transport for discharge / transfer and follow up clinics.- To undertake any clerical duties as deemed necessary. - Maintain patient confidentiality.- To refer site management issues and complaint callers onto the appropriate department.- To be aware of Health and Safety and Infection Control regulations within the department.- Maintain the knowledge and skills necessary to perform your role effectively and ensure evidence of competence is provided to line manager.- Recognise own limitations and seek advice when appropriate.Communication and Relationship Skills- Demonstrate excellent communication skills when working with the internal team as well as external partners, particularly our practices, the hospital trust and most importantly, our patients.- Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication. - Provide emotional support to patients and carers- Be aware of the procedures to follow if concerned regarding the protection of children.- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare systemPlanning and Organisational Skills- Plan, organise and prioritise own daily workload. - Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome. - To exercise good personal time management, punctuality, and consistent reliable attendance. Patient/Client Care- Establish effective communication with patients and carers / relatives. - Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care. - Promote peoples equality, diversity, and rights. - The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk. - You will also support the coordination of patients at the Emergency/Urgent Care department front door, including helping patients to use our digital streaming tool-Assist in booking in and directing all patients who attend the department both at the reception desk as well as at the digital check in tablets.Responsibilities for Policy and Service Development- Act as an ambassador and role model for Greenwich Health. Responsibilities for HR- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards. - Adhere to Company Policy & Procedure.- Attend all mandatory training relevant for the post. Responsibility for Information Resources- Maintain confidential and comprehensive patient records. - Participate in collection of patient satisfaction surveys for the service as required.Please note that the successful candidate will be required to self-fund an Enhanced DBS check, unless they already hold a valid Enhanced DBS certificate issued within the last three months. The successful candidate must also be willing to complete all mandatory pre-employment checks, onboarding requirements, and training prior to commencing employment. Please note that this vacancy may close earlier than the advertised closing date if a high volume of applications is received.
Person Specification
Knowledge, Skills & Experience
Essential
- Good verbal and written communication skills
- Key board skills
- Ability to remain focused on task in hand
- Understanding of role
- Understanding of NHS
- Understanding of Data Protection
- Demonstrate ability to work within the needs of a changing service
Desirable
- Customer service background
Qualifications
Essential
- GCSE or equivalent in English and Maths
- Basic computer skills including Windows packages
Desirable
- NVQ Level 2
Person Specification Knowledge, Skills & Experience Essential Good verbal and written communication skills Key board skills Ability to remain focused on task in hand Understanding of role Understanding of NHS Understanding of Data Protection Demonstrate ability to work within the needs of a changing service Desirable Customer service background Qualifications Essential GCSE or equivalent in English and Maths Basic computer skills including Windows packages Desirable NVQ Level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
https://www.greenwich-health.com/ (Opens in a new tab)
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
https://www.greenwich-health.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Ward Administrator - Templar
Homerton Healthcare NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357271
Job summary
We are a large friendly Maternity Team who multi-task and support all areas of Maternity Services here at Homerton University NHS Foundation Trust. We are looking for a Ward administrator to join our team.
You will need to have excellent customer care skills and experience and enjoy being busy and challenged on a daily basis.
IT and data entry plays a vital part of this role so you will need to be an efficient administrator with proven reception and telephone experience.
You must have:
- An excellent telephone manner
- Prioritisation and organisational skills to manage your work effectively
- Intermediate skills in administrative processes and customer services
- Good communications skills both verbal and written
- Ability to work without direct supervision on a daily basis, as well as effectively within a team;
- Attention to detail
- Able to meet tight deadlines
Previous experience of working with the public is essential.
***Previous applicants need not apply***
***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received***
Main duties of the job
You will be responsible for delivering excellent customer service to the Maternity patients and you will be working as part of a team to ensure patient admissions/discharges and telephone queries are dealt with professionally, empathetically and in a timely manner.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£31,066 a year pro rata p.a. incl.
Contract
Permanent
Working pattern
Compressed hours
Reference number
293-SWNS-0637
Job locations
Homerton Hospital - Templar Ward
Homerton Hospital
London
E9 6SR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Skills/Abilities
Essential
- oAble to work as part of a team
- oAble to confidently deal with the public and manage a range of patient calls
- oAble to organise own workload
- oComputer literate with good keyboard skills
Experience
Essential
- oExperience of working with the public
- oExperience of data collection and data entry
- oSubstantive experience of working in administration / customer service
- oExperience of working as part of a team
Knowledge
Essential
- oKnowledge/understanding of patient confidentiality
- oKnowledge/understanding of the need for accurate data
Education/ Qualifications
Essential
- o5xGCSE's including English and Maths or equivalent
Other Requirements
Essential
- Understanding of the Trust values
Person Specification Skills/Abilities Essential oAble to work as part of a team oAble to confidently deal with the public and manage a range of patient calls oAble to organise own workload oComputer literate with good keyboard skills Experience Essential oExperience of working with the public oExperience of data collection and data entry oSubstantive experience of working in administration / customer service oExperience of working as part of a team Knowledge Essential oKnowledge/understanding of patient confidentiality oKnowledge/understanding of the need for accurate data Education/ Qualifications Essential o5xGCSE's including English and Maths or equivalent Other Requirements Essential Understanding of the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton Hospital - Templar Ward
Homerton Hospital
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton Hospital - Templar Ward
Homerton Hospital
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 11 day(s) ago
Reference: 2357269
Job summary
Springhill Hospice is a 16 bedded adult hospice providing the highest standard of physical, psychological and emotional care to our patients with life limiting illnesses and also to their loved ones, in a safe, caring and holistic environment. Where possible, patients are encouraged to maintain independence and to make informed choices whilst protecting their privacy and dignity. We offer advice and support from the time of referral throughout the illness and into the bereavement period.
We respect all cultural religious and personal beliefs placing the emphasis of care on an individual need basis.
We are looking for an enthusiastic and motivated Staff Nurse, preferably with previous experience of caring for patients with palliative care needs, to work as part of an enthusiastic multi-disciplinary team in the Hospices Inpatient Unit and Hospice at Home service.
We encourage all our staff to develop their knowledge and gain new skills in order to enhance the care of and support given to patients.
The posts are subject to flexible rostering (annualised hours) and internal rotation to meet the needs of the service
Only open to UK Residents to apply as we are a registered Charity, not NHS. Must be available to attend interview in person.
Main duties of the job
To ensure that the highest possible standards of nursing care are carried out in accordance with the policies and procedures of Springhill Hospice and the NMC Code of Professional Conduct, and within the Nursing team.
About us
This role is based at Springhill Hospice
Springhill Hospice provides the following specialist palliative care services to adult patients with life-shortening illnesses:
A 16-bed Inpatient unit providing 24-hour medical and nursing care.
Hospice at Home Service for people who want to end their days in their own home by providing the support and symptom management they need to be able to do so.
A Wellbeing Support Service operating Monday Thursday, with sessions both within the Hospice and in community settings, offering different programmes for wellbeing, symptom self-management and advance care planning.
A Community Service providing specialist palliative care and support to patients and families in their own homes, including a Night Sitting service.
A 24-hour Palliative Care Advice Line for patients, families, carers and health professionals.
Bereavement Support for people who are experiencing difficulty in their grieving process following the loss of a loved one.
Counselling Services for patients, carers and relatives who are experiencing psychological and emotional distress in their lives as a result of their own life shortening illness or the illness of someone significant to them.
Education and Training Centre providing specialist courses in palliative care and a range of other training programmes for Hospice staff and local health and social care professionals.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£30,747 to £33,805 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0007-26-0008
Job locations
Broad Lane
Rochdale
Lancashire
OL16 4PZ
United Kingdom
Job description
Job responsibilities
Aim:
To ensure that the highest possible standards of nursing care are carried out in accordance with the policies and procedures of Springhill Hospice and the NMC Code of Professional Conduct, and within the Nursing team.
Professional
1.1 Plan, implement and evaluate patient care using multidisciplinary approach following the Hospice philosophy, acting as Named Nurse for designated patients, both on the Hospice inpatient unit and in the patients own home.
1.2 Supervise professional work of other staff, where appropriate, and prioritise where necessary.
1.3 Deliver skilled, research based, individually planned nursing care to patients. Evaluate and document all care given, as laid down by Hospice and NMC policy.
1.4 Ensure patients and, where appropriate, relatives/carers are involved in the care planning process and ensure adherence to the Admissions/Discharge policies.
1.5 In accordance with the NMC Standards for Administration of Medicines and Springhill Hospice Drug Management Policies, undertake drug management procedures, ensuring correct record keeping.
1.6 Complete patient documentation in accordance with Hospice policy and the NMC Standards for Records and Record Keeping.
1.7 Work closely with and liaise appropriately with the multidisciplinary team in the delivery of care to patients/relatives/carers.
1.8 Maintain a safe environment to patients, relatives, visitors and staff in accordance with the Health and Safety at Work Act.
1.9 Within the scope of professional practice and Hospice policies, perform role expansion duties, following appropriate training and assessment of competence.
1.10 Ensure that the correct policy for the care and custody of patients property/valuables is adhered to.
1.13 Deliver advice and support within the constraints of your own professional competency to patients, carers and healthcare professionals who call the 24 hour palliative care advice line. Advice given will be evidence-based and appropriate training ongoing.
Education
2.1 Supervise and contribute to the training and development of nursing and care staff and act as mentor to individual nurses on clinical placement.
2.2 Maintain a personal and professional portfolio, providing evidence of self-development and ensure PREP requirements are fully met.
2.3 Participate in individual performance review and personal development planning.
2.4 Attend mandatory training sessions as laid down by Springhill Hospice and access other appropriate educational training programmes as required.
2.5 Participate in clinical and organisational audit and be actively involved in research activity and demonstrate the ability to advance palliative care research.
Personnel
3.1 Read, understand and comply with all Hospice policies and procedures, applying the principles as appropriate to role.
3.2 To be aware of individual specific responsibilities in respect of the Safeguarding of Vulnerable Adults, in relation to role.
3.3 Introduce and support new personnel in their duties.
3.4 Report to Sister and Director of Clinical Services as appropriate.
3.5 Participate in meetings/case conferences.
3.6 Ensure your continued support and encouragement to colleagues within the nursing team and wider Hospice team at all times.
3.7 Participate in continuing education for personal progress and teaching of nursing staff, trained and untrained, and volunteers.
3.8 Ensure that all donations received for the Hospice are recorded and passed to appropriate personnel, and assist as required with fundraising.
3.9 On occasion represent the Hospice and receive donations at outside meetings/functions.
3.10 In the absence of senior nursing staff, deal appropriately with enquiries, concerns or complaints from patients, visitors, healthcare professionals or general public.
3.11 Maintain requirements of NMC registration.
3.12 Undertake any other duties as required and delegated by senior nursing staff.
3.13 Act at all times in a professional and competent manner, so enhancing the profession of Nursing and the reputation of Springhill Hospice to the general public.
THIS POST IS SUBJECT TO INTERNAL ROTATION (DAYS/NIGHTS) TO MEET THE NEEDS OF THE SERVICE.
THIS POST IS SUBJECT TO FLEXIBLE ROSTERING (ANNUALISED HOURS).
GENERAL
1. Attend team meetings as appropriate.
2. Maintain excellent lines of communication internally with all staff and volunteers; and externally with supporters within the local community.
3. Participate in the Hospice education/training programme, including mandatory training. Attend training as required to maintain own knowledge and further develop expertise.
4. All staff have a duty to take reasonable care to avoid injury to themselves or to others.
5. To read, understand and comply with all Hospice policies and procedures, applying the principles as appropriate to role.
6. To be aware of individual specific responsibilities in respect of the Safeguarding of Vulnerable Adults, in relation to role.
7. All information relating to patients and staff gained through employment with Springhill Hospice is confidential. Disclosure to any unauthorised person is a serious disciplinary offence under Springhill Hospice Policies.
8. Undertake any other duties as appropriate to the role.
This Job Description may be reviewed with the post-holder, in line with the development of the Organisation.
Springhill Hospice is a registered charity. All staff members are expected to contribute to fundraising activities for the benefit of the Hospice.
Springhill Hospice is an equal opportunities employer and has a No Smoking Policy.
Some posts are subject to a Disclosure & Barring Service/POVA check. If you require more information on this please refer to www.homeoffice.gov.uk/dbs
Job description
Job responsibilities
Aim:
To ensure that the highest possible standards of nursing care are carried out in accordance with the policies and procedures of Springhill Hospice and the NMC Code of Professional Conduct, and within the Nursing team.
Professional
1.1 Plan, implement and evaluate patient care using multidisciplinary approach following the Hospice philosophy, acting as Named Nurse for designated patients, both on the Hospice inpatient unit and in the patients own home.
1.2 Supervise professional work of other staff, where appropriate, and prioritise where necessary.
1.3 Deliver skilled, research based, individually planned nursing care to patients. Evaluate and document all care given, as laid down by Hospice and NMC policy.
1.4 Ensure patients and, where appropriate, relatives/carers are involved in the care planning process and ensure adherence to the Admissions/Discharge policies.
1.5 In accordance with the NMC Standards for Administration of Medicines and Springhill Hospice Drug Management Policies, undertake drug management procedures, ensuring correct record keeping.
1.6 Complete patient documentation in accordance with Hospice policy and the NMC Standards for Records and Record Keeping.
1.7 Work closely with and liaise appropriately with the multidisciplinary team in the delivery of care to patients/relatives/carers.
1.8 Maintain a safe environment to patients, relatives, visitors and staff in accordance with the Health and Safety at Work Act.
1.9 Within the scope of professional practice and Hospice policies, perform role expansion duties, following appropriate training and assessment of competence.
1.10 Ensure that the correct policy for the care and custody of patients property/valuables is adhered to.
1.13 Deliver advice and support within the constraints of your own professional competency to patients, carers and healthcare professionals who call the 24 hour palliative care advice line. Advice given will be evidence-based and appropriate training ongoing.
Education
2.1 Supervise and contribute to the training and development of nursing and care staff and act as mentor to individual nurses on clinical placement.
2.2 Maintain a personal and professional portfolio, providing evidence of self-development and ensure PREP requirements are fully met.
2.3 Participate in individual performance review and personal development planning.
2.4 Attend mandatory training sessions as laid down by Springhill Hospice and access other appropriate educational training programmes as required.
2.5 Participate in clinical and organisational audit and be actively involved in research activity and demonstrate the ability to advance palliative care research.
Personnel
3.1 Read, understand and comply with all Hospice policies and procedures, applying the principles as appropriate to role.
3.2 To be aware of individual specific responsibilities in respect of the Safeguarding of Vulnerable Adults, in relation to role.
3.3 Introduce and support new personnel in their duties.
3.4 Report to Sister and Director of Clinical Services as appropriate.
3.5 Participate in meetings/case conferences.
3.6 Ensure your continued support and encouragement to colleagues within the nursing team and wider Hospice team at all times.
3.7 Participate in continuing education for personal progress and teaching of nursing staff, trained and untrained, and volunteers.
3.8 Ensure that all donations received for the Hospice are recorded and passed to appropriate personnel, and assist as required with fundraising.
3.9 On occasion represent the Hospice and receive donations at outside meetings/functions.
3.10 In the absence of senior nursing staff, deal appropriately with enquiries, concerns or complaints from patients, visitors, healthcare professionals or general public.
3.11 Maintain requirements of NMC registration.
3.12 Undertake any other duties as required and delegated by senior nursing staff.
3.13 Act at all times in a professional and competent manner, so enhancing the profession of Nursing and the reputation of Springhill Hospice to the general public.
THIS POST IS SUBJECT TO INTERNAL ROTATION (DAYS/NIGHTS) TO MEET THE NEEDS OF THE SERVICE.
THIS POST IS SUBJECT TO FLEXIBLE ROSTERING (ANNUALISED HOURS).
GENERAL
1. Attend team meetings as appropriate.
2. Maintain excellent lines of communication internally with all staff and volunteers; and externally with supporters within the local community.
3. Participate in the Hospice education/training programme, including mandatory training. Attend training as required to maintain own knowledge and further develop expertise.
4. All staff have a duty to take reasonable care to avoid injury to themselves or to others.
5. To read, understand and comply with all Hospice policies and procedures, applying the principles as appropriate to role.
6. To be aware of individual specific responsibilities in respect of the Safeguarding of Vulnerable Adults, in relation to role.
7. All information relating to patients and staff gained through employment with Springhill Hospice is confidential. Disclosure to any unauthorised person is a serious disciplinary offence under Springhill Hospice Policies.
8. Undertake any other duties as appropriate to the role.
This Job Description may be reviewed with the post-holder, in line with the development of the Organisation.
Springhill Hospice is a registered charity. All staff members are expected to contribute to fundraising activities for the benefit of the Hospice.
Springhill Hospice is an equal opportunities employer and has a No Smoking Policy.
Some posts are subject to a Disclosure & Barring Service/POVA check. If you require more information on this please refer to www.homeoffice.gov.uk/dbs
Person Specification
Other
Essential
- Ability to work flexibly to meet the needs of the service.
- Willingness to share skills/knowledge.
- Self-awareness and mature outlook.
Experience
Essential
- An understanding of specialist palliative care.
- Knowledge of the philosophy of palliative care.
Desirable
- Evidence of day-to-day management in a clinical area.
- Specialist palliative care experience.
- Experience of working within a Community setting.
- Understanding of the impact of illness on patient and family.
Knowledge and Skills
Essential
- Ability to work as a member of a multidisciplinary team.
- Excellent interpersonal skills.
- Ability to assess, plan, implement and evaluate continuing patient care.
- Good understanding of the audit process and other elements of clinical Governance.
- IT skills.
Desirable
- Extended role skills ie venepuncture, cannulation, IV therapies, male catheterisation.
- Knowledge and experience of audit systems.
Qualifications
Essential
- Registered nurse (Level 1).
- Evidence of continued professional development and willingness to undertake further study in palliative care.
Desirable
- Certificate/Diploma in palliative care.
- Qualification in assessment and mentorship in clinical practice.
- Teaching qualification (ENB 998 or equivalent).
Person Specification
Other
Essential
- Ability to work flexibly to meet the needs of the service.
- Willingness to share skills/knowledge.
- Self-awareness and mature outlook.
Experience
Essential
- An understanding of specialist palliative care.
- Knowledge of the philosophy of palliative care.
Desirable
- Evidence of day-to-day management in a clinical area.
- Specialist palliative care experience.
- Experience of working within a Community setting.
- Understanding of the impact of illness on patient and family.
Knowledge and Skills
Essential
- Ability to work as a member of a multidisciplinary team.
- Excellent interpersonal skills.
- Ability to assess, plan, implement and evaluate continuing patient care.
- Good understanding of the audit process and other elements of clinical Governance.
- IT skills.
Desirable
- Extended role skills ie venepuncture, cannulation, IV therapies, male catheterisation.
- Knowledge and experience of audit systems.
Qualifications
Essential
- Registered nurse (Level 1).
- Evidence of continued professional development and willingness to undertake further study in palliative care.
Desirable
- Certificate/Diploma in palliative care.
- Qualification in assessment and mentorship in clinical practice.
- Teaching qualification (ENB 998 or equivalent).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Springhill Hospice
Address
Broad Lane
Rochdale
Lancashire
OL16 4PZ
United Kingdom
Employer's website
Employer details
Employer name
Springhill Hospice
Address
Broad Lane
Rochdale
Lancashire
OL16 4PZ
United Kingdom
Employer's website
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Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357234
Job summary
If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes and care settings then this is the job for you. We are looking for a speech and language therapist to work in our Stroke Early Supported Discharge Service. This job will allow you to broaden your knowledge base.
Stroke survivors often feel isolated and vulnerable after they are discharged from hospital. Our team is there to allay these fears and support stroke survivors at this difficult time, whilst also providing them with therapy and nursing support should they need it. On a day to day basis you will deliver speech and language therapy alongside our other speech and language therapists for people with communication and swallowing disorders following a stroke who have been discharged from hospital into the care of the ESD service for South East Essex
We offer a highly motivated and supportive team, regular supervision, excellent training and development opportunities and flexible working arrangements.
This is a fixed term contract (or secondment) for a 6 month period to cover maternity leave. Due to this being a fixed term post, Visa sponsorship will not be considered. Access to a vehicle and UK driving licence is essential for this post.
For further information or an informal discussion contact Ailsa Miller (Team Leader) on 07908 177962 or Kirsty Jenkins (Lead SLT) on 07583671281.
Main duties of the job
- To work within the local Early Supported Discharge for Stroke (ESD) Team to provide a 7 day a week rehabilitation programme for up to six weeks following discharge from hospital into the community. This is likely to include some weekend working.
- To liaise closely with the Speech and Language Therapy team on the Stroke Unit at Southend Hospital to ensure a smooth handover from the hospital into ESD.
- To work with the Community Adult Speech and Language Therapy Service to ensure a smooth handover of those with longer term therapy needs at the end of their time with ESD.
- To undertake all aspects of clinical duties as an autonomous practitioner.
- To use specialist skills in the management of patients with communication disorders and dysphagia following a stroke.
- To hold responsibility for own case load.
- To participate in clinical audit, protocol development, objective-setting etc as required by the SLT and ESD teams.
- To receive regular clinical and management supervision. Access to advice and support from a more senior SLT is available if required between supervision meetings.
- To undertake evidence-based audit and research projects to further own and teams' clinical practice.
- ng stroke in the local area.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
364-B-285-C
Job locations
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Delivering a compassionate, dignified and respectful service to patients at all times.
- Ensuring that the values outlined in the NHS Constitution are adhered to daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust.
- The responsibilities and duties of the post can be divided into the following three areas
Clinical
- Be professionally and legally accountable for all aspects of own work.
- Undertake a comprehensive assessment of patients including those with diverse or complex presentations and multiple pathologies; using acquired clinical reasoning skills and assessment techniques to provide an accurate diagnosis of their condition and skills deficit.
- Formulate and deliver an individual speech and language therapy treatment plan based on a sound knowledge of evidence-based practice and treatment options using clinical assessment, reasoning skills and knowledge of treatment skills.
- Supervise student speech and language therapists and rehabilitation assistants.
- Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.
- Use a range of verbal and non-verbal communication tools to communicate effectively with patients to progress rehabilitation and treatment programmes.
- Evaluate patient progress, reassess and alter treatment programmes if required.
- Manage clinical risk within own patient caseload.
- Work within Trust, HCPC and RCSLT guidelines and have a good working knowledge of national and local standards to enable monitoring own and others quality of practice as appropriate.
- Be responsible for maintaining accurate and comprehensive patient treatment records in line with HCPC and RCSLT standards of practice.
- Liaise with health and social care professionals and other related statutory, private and voluntary organisations as and when appropriate, providing written reports, recommendations and referrals.
- Provide help and advice to patients and their families, teaching and demonstrating use of equipment or other techniques to optimise the patients functional ability and independence.
- Ensure equipment/adaptations are safe and have been issued in line with departmental policy
Professional
- Be responsible for maintaining own competency to practice through CPD activities, and maintain a portfolio which reflects personal development.
- Maintain and develop current knowledge of evidence-based practice, developing specialist knowledge of particular conditions and patient types.
- Participate in the staff appraisal scheme and be responsible for complying with your agreed personal development programmes to meet set knowledge and competencies.
- Undertake the measurement and evaluation of your work and current practices through the use of evidence-based practice projects, audit and outcome measures, in conjunction with more senior speech and language therapists and develop improvement to service delivery and clinical practice.
- Be an active member of the in-service training programme by attendance at and participation in, in-service training programmes, self directed learning, individual training sessions and external courses.
- Undertake as directed the collection of data for use in service audit and research projects.
- Become actively involved in professional clinical groups, such as RCSLT Clinical Excellence Networks and other professional development activities.
- Provide clinical education and training to speech and language therapy students to graduate level. Provide support, guidance and training to junior speech and language therapists and assistants, assessing and evaluating competence.
- Be aware of the requirement of the Health and Safety at Work act as it relates to the department and safety of the patients and staff.
- Report all accidents/incidents promptly to a Senior Member of staff using the appropriate incident form.
- Comply with Health Professions Council (HCPC) Standards of proficiency for speech and language therapists, and Standards of conduct, performance and ethics
- Comply with HCPC and Royal College of Speech and Language Therapy Code of Ethics, Professional Conduct and CPD requirements
Organisational
- Ensure that your own practice and that of staff under your supervision meet the required professional standards of speech and language therapy practice.
- Ensure that you work in a manner which helps to further long-term and short-term SLT Team goals.
- Be responsible for the safe and competent use of communication equipment by patients and by junior and student speech and language therapists, through teaching, training and supervision of practice.
- Be aware of EPUT/local policies and procedures.
- Maintain accurate statistics as required by the Team.
- Comply with the Trust Manual Handling Policy and local therapeutic handling guidance at all times.
- Deal sensitively with patients who have high levels of anxiety and aggression caused by pain, dementia or limited mobility.
- Attend mandatory trust and organisational courses.
Staff Management
- To ensure that those to whom tasks are delegated, e.g. rehabilitation assistants, have acquired the appropriate level of competence.
- To supervise the work of less experienced SLTs, students and assistants as appropriate and to participate in Speech and language Therapy student clinical placements as appropriate.
- To offer some observation experience to those applying for training as SLTs. To assist in the support of students from other professional groups as agreed with line managers.
Communication and Working Relationships
- To utilize all available methods of communication to ensure that health and social service professionals, patients, families and carers can appreciate the complex concepts behind communication, voice and swallowing difficulties, in order that they can recognise and understand the nature of these problems and manage them more appropriately.
- To ensure smooth and appropriate handover of care from hospital to ESD and from ESD to Community SLT;
- To provide reports, reflecting specialist knowledge and interpretation of specialist assessments, to other health professionals, including GPs and Hospital consultants as requested
- To make and/or recommend onward referrals to other professionals or agencies, as appropriate.
- To contribute to the multi-disciplinary rehabilitation teams working with people following stroke in the local area.
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Delivering a compassionate, dignified and respectful service to patients at all times.
- Ensuring that the values outlined in the NHS Constitution are adhered to daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust.
- The responsibilities and duties of the post can be divided into the following three areas
Clinical
- Be professionally and legally accountable for all aspects of own work.
- Undertake a comprehensive assessment of patients including those with diverse or complex presentations and multiple pathologies; using acquired clinical reasoning skills and assessment techniques to provide an accurate diagnosis of their condition and skills deficit.
- Formulate and deliver an individual speech and language therapy treatment plan based on a sound knowledge of evidence-based practice and treatment options using clinical assessment, reasoning skills and knowledge of treatment skills.
- Supervise student speech and language therapists and rehabilitation assistants.
- Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.
- Use a range of verbal and non-verbal communication tools to communicate effectively with patients to progress rehabilitation and treatment programmes.
- Evaluate patient progress, reassess and alter treatment programmes if required.
- Manage clinical risk within own patient caseload.
- Work within Trust, HCPC and RCSLT guidelines and have a good working knowledge of national and local standards to enable monitoring own and others quality of practice as appropriate.
- Be responsible for maintaining accurate and comprehensive patient treatment records in line with HCPC and RCSLT standards of practice.
- Liaise with health and social care professionals and other related statutory, private and voluntary organisations as and when appropriate, providing written reports, recommendations and referrals.
- Provide help and advice to patients and their families, teaching and demonstrating use of equipment or other techniques to optimise the patients functional ability and independence.
- Ensure equipment/adaptations are safe and have been issued in line with departmental policy
Professional
- Be responsible for maintaining own competency to practice through CPD activities, and maintain a portfolio which reflects personal development.
- Maintain and develop current knowledge of evidence-based practice, developing specialist knowledge of particular conditions and patient types.
- Participate in the staff appraisal scheme and be responsible for complying with your agreed personal development programmes to meet set knowledge and competencies.
- Undertake the measurement and evaluation of your work and current practices through the use of evidence-based practice projects, audit and outcome measures, in conjunction with more senior speech and language therapists and develop improvement to service delivery and clinical practice.
- Be an active member of the in-service training programme by attendance at and participation in, in-service training programmes, self directed learning, individual training sessions and external courses.
- Undertake as directed the collection of data for use in service audit and research projects.
- Become actively involved in professional clinical groups, such as RCSLT Clinical Excellence Networks and other professional development activities.
- Provide clinical education and training to speech and language therapy students to graduate level. Provide support, guidance and training to junior speech and language therapists and assistants, assessing and evaluating competence.
- Be aware of the requirement of the Health and Safety at Work act as it relates to the department and safety of the patients and staff.
- Report all accidents/incidents promptly to a Senior Member of staff using the appropriate incident form.
- Comply with Health Professions Council (HCPC) Standards of proficiency for speech and language therapists, and Standards of conduct, performance and ethics
- Comply with HCPC and Royal College of Speech and Language Therapy Code of Ethics, Professional Conduct and CPD requirements
Organisational
- Ensure that your own practice and that of staff under your supervision meet the required professional standards of speech and language therapy practice.
- Ensure that you work in a manner which helps to further long-term and short-term SLT Team goals.
- Be responsible for the safe and competent use of communication equipment by patients and by junior and student speech and language therapists, through teaching, training and supervision of practice.
- Be aware of EPUT/local policies and procedures.
- Maintain accurate statistics as required by the Team.
- Comply with the Trust Manual Handling Policy and local therapeutic handling guidance at all times.
- Deal sensitively with patients who have high levels of anxiety and aggression caused by pain, dementia or limited mobility.
- Attend mandatory trust and organisational courses.
Staff Management
- To ensure that those to whom tasks are delegated, e.g. rehabilitation assistants, have acquired the appropriate level of competence.
- To supervise the work of less experienced SLTs, students and assistants as appropriate and to participate in Speech and language Therapy student clinical placements as appropriate.
- To offer some observation experience to those applying for training as SLTs. To assist in the support of students from other professional groups as agreed with line managers.
Communication and Working Relationships
- To utilize all available methods of communication to ensure that health and social service professionals, patients, families and carers can appreciate the complex concepts behind communication, voice and swallowing difficulties, in order that they can recognise and understand the nature of these problems and manage them more appropriately.
- To ensure smooth and appropriate handover of care from hospital to ESD and from ESD to Community SLT;
- To provide reports, reflecting specialist knowledge and interpretation of specialist assessments, to other health professionals, including GPs and Hospital consultants as requested
- To make and/or recommend onward referrals to other professionals or agencies, as appropriate.
- To contribute to the multi-disciplinary rehabilitation teams working with people following stroke in the local area.
Person Specification
Education
Essential
- HCPC Registered Speech and Language Therapist
- Recognised Speech and Language Qualification -Degree or equivalent
- Strong evidence of CPD (portfolio) to reflect specialist skill development
Desirable
- Post Graduate Dysphagia Qualification or equivalent in-house training and log of supervised practice
- Evidence of Completion of relevant dysphagia specialist short courses or equivalent in-house training
- Member of Royal College of Speech and Language Therapists
Experience
Essential
- Experience of supervising/ supporting junior staff, students or assistants.
- Experience of independently managing a complex and busy caseload with support and supervision from colleagues
- Experience of working within multidisciplinary teams
- Experience of working with stroke survivors/neurological patients either as a student SLT or in qualified role
Desirable
- Experience of working with a wide range of acquired communication and swallowing disorders within an acute setting.
- Experience of working in an Early supported discharge team or community service
Personal Qualities
Essential
- Shares the Trust's Beliefs and models this in their attitude and behaviour:
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way,
- Organised and proactive
Desirable
- Good understanding of IT systems and electronic records e.g. Systm 1
- Able to work under pressure
Additional Requirements
Essential
- Fitness Analysis as appropriate
- Current driving licence
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
Person Specification
Education
Essential
- HCPC Registered Speech and Language Therapist
- Recognised Speech and Language Qualification -Degree or equivalent
- Strong evidence of CPD (portfolio) to reflect specialist skill development
Desirable
- Post Graduate Dysphagia Qualification or equivalent in-house training and log of supervised practice
- Evidence of Completion of relevant dysphagia specialist short courses or equivalent in-house training
- Member of Royal College of Speech and Language Therapists
Experience
Essential
- Experience of supervising/ supporting junior staff, students or assistants.
- Experience of independently managing a complex and busy caseload with support and supervision from colleagues
- Experience of working within multidisciplinary teams
- Experience of working with stroke survivors/neurological patients either as a student SLT or in qualified role
Desirable
- Experience of working with a wide range of acquired communication and swallowing disorders within an acute setting.
- Experience of working in an Early supported discharge team or community service
Personal Qualities
Essential
- Shares the Trust's Beliefs and models this in their attitude and behaviour:
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way,
- Organised and proactive
Desirable
- Good understanding of IT systems and electronic records e.g. Systm 1
- Able to work under pressure
Additional Requirements
Essential
- Fitness Analysis as appropriate
- Current driving licence
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Employer's website
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Ward Clerk
Essex Partnership University NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357224
Job summary
We have an exciting opportunity for a band 2 Ward Clerk The post is 0.80 hours per week working Monday , Wednesday, Thursday , Friday hours of working 8 am - 4 pm
The Ward Clerk is the focal point of communication between the patients, doctors and other clinical and non-clinical staff. As first point of contact to ensure visitors are greeted when arriving on the ward
The role also has responsibility for Registering and Discharging patients onto EPR.To deal with incoming post, scanning, photocopying records and any other instructions commensurate to the role.
Main duties of the job
Receive and action or forward incoming/outgoing mail.
Assist medical staff with ad hoc administration type enquiries.
Contribute to the reception base on the ward and provide an effective day to day Reception
Provide clerical and administrative support to other staff groups as appropriate.
Participate in identified training and personal development.
Assist with health promotion and other related activities as necessary.
Maintain supplies of certain items of stationery and supplies for the administration team
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Job share: Applications for job shares are welcomed.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata for part time, plus 5% HCA
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
364-B-468
Job locations
St Margaret's Hospital
The Plain
Epping
CM16 6TN
United Kingdom
Job description
Job responsibilities
Receive, welcome and advise patients.
Signpost/direct patients appropriately to relevant clinical staff/services
Book and attend patients onto Systmone
Send, receive and action messages via clinical system.
Answer telephone enquiries from patients, staff and other external agencies.
Receive and action or forward incoming/outgoing mail.
Assist medical staff with ad hoc administration type enquiries.
Contribute to the reception team and provide an effective day to day Reception
Provide clerical and administrative support to other staff groups as appropriate.
Participate in identified training and personal development.
Assist with health promotion and other related activities as necessary.
Maintain supplies of certain items of stationery and supplies for the administration team
Job description
Job responsibilities
Receive, welcome and advise patients.
Signpost/direct patients appropriately to relevant clinical staff/services
Book and attend patients onto Systmone
Send, receive and action messages via clinical system.
Answer telephone enquiries from patients, staff and other external agencies.
Receive and action or forward incoming/outgoing mail.
Assist medical staff with ad hoc administration type enquiries.
Contribute to the reception team and provide an effective day to day Reception
Provide clerical and administrative support to other staff groups as appropriate.
Participate in identified training and personal development.
Assist with health promotion and other related activities as necessary.
Maintain supplies of certain items of stationery and supplies for the administration team
Person Specification
Experience
Essential
- Years Experience
Desirable
- Experience / knowldege
NHS experience
Essential
- Years Experience
Desirable
- Experience / knowldege
Experience in Adminsitration
Essential
- Years Experiencem working within Nursing Team
Desirable
- Proven knowledge
Person Specification
Experience
Essential
- Years Experience
Desirable
- Experience / knowldege
NHS experience
Essential
- Years Experience
Desirable
- Experience / knowldege
Experience in Adminsitration
Essential
- Years Experiencem working within Nursing Team
Desirable
- Proven knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
St Margaret's Hospital
The Plain
Epping
CM16 6TN
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
St Margaret's Hospital
The Plain
Epping
CM16 6TN
United Kingdom
Employer's website
Apply Now
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Ealing Specialist Adult services Administrator
Central and North West London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357218
Job summary
To provide high quality administrative support to Ealing Specialist adult services (Podiatry, Nutrition + Dietetics, SLT) working with Ealing Community Partners (ECP), managing all referrals and calls as well as those that come through the single point of access (SPA) related work based in a call centre environment.
To handle the day to day administrative duties for the services as per the Job description. To also support the current line manager so support the service needs.
Main duties of the job
Administrators will check patient eligibility, register referrals in service specific SystmOne units and where appropriate, will arrange for the clinicians to carry out clinical triage and/or book appointments via telephone.
Call handling is a major part of the role as this is the main telephone service for patients arranging an appointment or enquiring about their care.
Administrators are responsible for sending correspondence to patients which will include clinic/appointment letters, and confirmation and reminder SMS's.
Administrator are expected to book transport for patient for those who are eligible and record any access needs to the system.
About us
We are offering the opportunity to work in a supportive and friendly environment where supervision, performance review and appraisals form part of our ongoing development for staff.
We provide high quality care to patients and carers who use our services.
Please note:This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit:Skilled Worker visa: Overview - GOV.UK
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
333-G-ECP-0712
Job locations
Mattock Lane Health centre
78 Mattock Lane
Ealing
W13 9NZ
United Kingdom
Job description
Job responsibilities
- To deal with telephone enquiries from health professional, services users and their families, carers and team members, some of whom are anxious or have cultural or language difficulties.
- To process service specific referrals within the timeline agreed to avoid breaches.
- Provide information and advice to service users, over the telephone, face to face and/or in writing about their appointments or sign post to clinicians.
- To deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and action where necessary.
- To regularly access generic email systems responding to and actioning queries
- To provide administrative cover where required across ECP services.
- To be able to meet deadlines and manage time effectively.
- To book interpreter's or transport where required to ensure equity of access for patients.
- To format and send out letters as appropriate.
- To undertake any other task as required commensurate with the grading of this post
- On occasions you maybe required to cover front of house (reception) which may include opening and closing of the reception area.
Job description Job responsibilities To deal with telephone enquiries from health professional, services users and their families, carers and team members, some of whom are anxious or have cultural or language difficulties. To process service specific referrals within the timeline agreed to avoid breaches. Provide information and advice to service users, over the telephone, face to face and/or in writing about their appointments or sign post to clinicians. To deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and action where necessary. To regularly access generic email systems responding to and actioning queries To provide administrative cover where required across ECP services. To be able to meet deadlines and manage time effectively. To book interpreter's or transport where required to ensure equity of access for patients. To format and send out letters as appropriate. To undertake any other task as required commensurate with the grading of this post On occasions you maybe required to cover front of house (reception) which may include opening and closing of the reception area.
Person Specification
Qualifications and Education
Essential
- GCSE or equivalent in English and Maths
Experience
Essential
- Significant experience of working in an administrative capacity
- Knowledge of the database System 1
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
Desirable
- Experience working in an NHS Setting
Knowledge and skills
Essential
- Ability to problem solve and act on own initiative
- Demonstrated strong organisational skills
- Demonstrable knowledge of MS Word, Outlook and Excel
- Demonstrable knowledge of Microsoft Powerpoint
- Accurate data entry and typing skills
- Ability to deal with difficult/emotional callers
- Ability to work unsupervised
- Excellent written and verbal communication skills
Desirable
- Demonstrable knowledge of SystmOne database
- Demonstrable knowledge of E-Procurement system
Personal qualities
Essential
- Self Motivator
- Capacity to manage a demanding workload
- Good team player
- Corporate loyalty and behaviour
Person Specification Qualifications and Education Essential GCSE or equivalent in English and Maths Experience Essential Significant experience of working in an administrative capacity Knowledge of the database System 1 Understanding of Equal Opportunities and Diversity Understanding of Data Protection / Confidentiality Desirable Experience working in an NHS Setting Knowledge and skills Essential Ability to problem solve and act on own initiative Demonstrated strong organisational skills Demonstrable knowledge of MS Word, Outlook and Excel Demonstrable knowledge of Microsoft Powerpoint Accurate data entry and typing skills Ability to deal with difficult/emotional callers Ability to work unsupervised Excellent written and verbal communication skills Desirable Demonstrable knowledge of SystmOne database Demonstrable knowledge of E-Procurement system Personal qualities Essential Self Motivator Capacity to manage a demanding workload Good team player Corporate loyalty and behaviour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Mattock Lane Health centre
78 Mattock Lane
Ealing
W13 9NZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Mattock Lane Health centre
78 Mattock Lane
Ealing
W13 9NZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Senior Pharmacy Assistant Dispensary
Central and North West London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357214
Job summary
We require an enthusiastic, dynamic and highly motivated Senior Pharmacy Assistant to join our Pharmacy team based at St Charles Hospital site at Ladbroke Grove. You will help to deliver a service to CNWL sites. In addition, the post-holder will be responsible for supervising the ATOs, topping up off site wards and labelling and dispensing medication in the main dispensary. Performing this role will require a good level of communication, organisation time management and interpersonal skills and preferably some knowledge and experience of mental health services.
Main duties of the job
The SATO will be able to accurately dispense and issue repeat out-patient prescriptions and clinical trials prescriptions under the supervision of a pharmacist or accredited checking technician.
The SATO will also be responsible for supervising the ATO working in the dispensary.
About us
Central and North West London Foundation NHS Trust is a large trust in central London covering a huge area from Hillingdon to Westminster. St Charles Hospital is part of this Trust.
The patients we care for may have a mental illness, elderly, needing rehabilitation or long term care. We provide support to staff working in our busy community care services.
Located near Ladbroke Grove, the hospital is a community of friendly multi-professional staff and patients. After work central London is close at hand and locally Notting hill has great markets and restaurants.
Interview date: TBC
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum inc HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
333-C-HQ-2129
Job locations
St. Charles Hospital
Exmoor St
London
W10 6DZ
United Kingdom
Job description
Job responsibilities
Administrative responsibilities in the absence of ATOs. Accurately label prescriptions under the supervision of a pharmacist or accredited checkingtechnician.
Accurately dispense prescriptions including medicines in a Multi-Compartment Compliance Aid (MCA) under the supervision of a pharmacist or accredited checking technician.
Dispensing controlled drugs under the supervision of a pharmacist or accredited checking technician. Supervising the ATOs in the dispensary.
Ensure dispensary ATO duties are carried out daily, weekly & monthlyDaily room temperature monitoring Filing away all prescriptions and maintain archiving .
Carry out daily dispensary stock top up
Distribute post
Return patient named medication from wards back to stock
Job description Job responsibilities Administrative responsibilities in the absence of ATOs. Accurately label prescriptions under the supervision of a pharmacist or accredited checkingtechnician. Accurately dispense prescriptions including medicines in a Multi-Compartment Compliance Aid (MCA) under the supervision of a pharmacist or accredited checking technician. Dispensing controlled drugs under the supervision of a pharmacist or accredited checking technician. Supervising the ATOs in the dispensary. Ensure dispensary ATO duties are carried out daily, weekly & monthlyDaily room temperature monitoring Filing away all prescriptions and maintain archiving . Carry out daily dispensary stock top up Distribute post Return patient named medication from wards back to stock
Person Specification
Education and Qualifications
Essential
- NVQ Level 2 in Pharmacy Services
- Good standard of Maths & English
Previous Experience
Essential
- oAbility to use basic IT including excel, word & e-mail
- oCustomer Services
Desirable
- Previous experience in working in hospital pharmacy
Skills & Knowledge
Essential
- Ability to communicate routine information effectively using clear written and spoken English
- Ability to work to set procedures
- Ability to under pressure accurately and deal with frequent interruptions
- Ability to prioritise routine daily tasks using own initiative
- Good time management skills and ability to meet deadlines
- Ability to organise own workload
- Ability to supervise and train others
- Ability to motivate self and others
- Demonstrate ability to clearly and accurately complete routine documentation
- Demonstrate accurate numeracy skills
Desirable
- Demonstrate pharmacy Emis computer skills
- Good understanding of hospital pharmacy in the NHS
- Ability to dispense accurately to set standards
Attitudes, aptitudes, personal characteristics
Essential
- Hardworking & reliable
- Ability to work as part of a team
Other
Essential
- Able to cope with frequent, light, manual handling activities
- Frequent PC user sitting at desk
- Frequent requirement for detailed concentration
- Able to work on Saturdays, Bank Holidays and Sunday on rota
Person Specification Education and Qualifications Essential NVQ Level 2 in Pharmacy Services Good standard of Maths & English Previous Experience Essential oAbility to use basic IT including excel, word & e-mail oCustomer Services Desirable Previous experience in working in hospital pharmacy Skills & Knowledge Essential Ability to communicate routine information effectively using clear written and spoken English Ability to work to set procedures Ability to under pressure accurately and deal with frequent interruptions Ability to prioritise routine daily tasks using own initiative Good time management skills and ability to meet deadlines Ability to organise own workload Ability to supervise and train others Ability to motivate self and others Demonstrate ability to clearly and accurately complete routine documentation Demonstrate accurate numeracy skills Desirable Demonstrate pharmacy Emis computer skills Good understanding of hospital pharmacy in the NHS Ability to dispense accurately to set standards Attitudes, aptitudes, personal characteristics Essential Hardworking & reliable Ability to work as part of a team Other Essential Able to cope with frequent, light, manual handling activities Frequent PC user sitting at desk Frequent requirement for detailed concentration Able to work on Saturdays, Bank Holidays and Sunday on rota
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
St. Charles Hospital
Exmoor St
London
W10 6DZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
St. Charles Hospital
Exmoor St
London
W10 6DZ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Psychological Wellbeing Practitioner
Central and North West London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357207
Job summary
We are looking for enthusiastic and motivated qualifiedPsychological Wellbeing Practitioner (PWP) to join our team at CNWL Talking Therapies Service Westminster. We are a large, well established service based in a diverse borough of London. Our service provides low and high intensity therapies at Step 2 and Step 3, alongside our Step 3 counselling service. We are passionate about the work we do and care provided to service users, and work by the trust values of compassion, respect, empowerment and partnership. Our team is key in the work we do and service provided to the population of Westminster.
We are looking for Psychological Wellbeing Practitioner with excellent communication and interpersonal skills, who are adaptable, enjoy challenges and diversity and demonstrate an enthusiasm for primary care work. We particularly welcome applicants who speak other languages and who have enthusiasm for and experience of working with diversity.
Interview Date : October 2026
Main duties of the job
You will be working within a stepped care model, providing assessments and delivering evidence based low intensity interventions for people with common mental health problems. Assessments and interventions may be delivered face to face, via digitals platform (Teams) or via the telephone. You would also be expected to deliver psychoeducational workshops and become involved in working within the local community and establishing links with voluntary service organisations to promote the service.
You will receive regular clinical supervision and support from a qualified therapist and work closely with other clinical practitioners within the team. The Westminster Talking Therapies service has close links with other IAPT teams in CNWL, as well as, wider links with other mental health teams within Westminster. We have a strong tradition of supporting staff development and further progression onto higher training.
About us
The catchment area of the post is the London borough of Westminster. The main hub for the service is based at 190 Vauxhall Bridge Road (South Hub) and Praed Street (North Hub). You will be required to work across both hubs and in other parts of the borough, e.g. GP surgeries and community settings.
We operate an agile working policy where staff combine remote working and being on-site to deliver face-to-face appointments and other service commitments that require a hub-based presence. The post-holder will work full-time hours and may be required to work at any times between 8am and 8pm on weekdays including an evening clinic as required by the service. Wellbeing is important within our service and we are a collaborative and cohesive team. We have a dedicated wellbeing group within the service to help support individuals' and the wider team wellbeing. Benefits of working for CNWL include:
27 days of annual leave, plus bank holidays, with an increase to 33 days with continuous service
NHS discount
Opportunities for career progression
New starters will have a 13-week probation period which is a supportive process to allow individuals to learn and work within the key aspects of their role over a period of time
If you would like to see what it's like to work for CNWL please have a look at https://www.cnwl.nhs.uk/work
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year per annum inc HCAS (pro rata if P/T)
Contract
Permanent
Working pattern
Full-time
Reference number
333-J-WE-0880
Job locations
Westminster Talking Therapies
190 Vauxhall Bridge Road
Westminster
SW1V 1DX
United Kingdom
Job description
Job responsibilities
CLINICAL
- To accept referrals via agreed protocols within the service. This includes participation in the teams duty and triage rota to screen referrals along with a high intensity therapist and a senior clinician.
- To assess and support people with a common mental health problem in the self management of their recovery.
- To undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
- To make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary or step up the persons treatment to high intensity psychological therapy.
- To provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
- To educate and involve family members and others in treatment where necessary and appropriate.
- To adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
- To attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
- To complete all requirements relating to data collection within the service.
- To keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.
- To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
- To assess and integrate issues surrounding work and employment into the overall therapy process.
- To operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.
- To prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
- To deal with a range of clients and clinical situations, including those involving highly emotive communication and the need to apply initiative, tact and persuasion in the face of psychological resistance
Job description
Job responsibilities
CLINICAL
- To accept referrals via agreed protocols within the service. This includes participation in the teams duty and triage rota to screen referrals along with a high intensity therapist and a senior clinician.
- To assess and support people with a common mental health problem in the self management of their recovery.
- To undertake patient-centred interviews which identify areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
- To make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral agent as necessary or step up the persons treatment to high intensity psychological therapy.
- To provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.
- To educate and involve family members and others in treatment where necessary and appropriate.
- To adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
- To attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
- To complete all requirements relating to data collection within the service.
- To keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.
- To work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
- To assess and integrate issues surrounding work and employment into the overall therapy process.
- To operate at all times from an inclusive values base which promotes recovery and recognises and respects diversity.
- To prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.
- To deal with a range of clients and clinical situations, including those involving highly emotive communication and the need to apply initiative, tact and persuasion in the face of psychological resistance
Person Specification
Qualifications
Essential
- Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) OR equivalent ,e.g. Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experiences and competences as required.
Desirable
- Further post graduate training in relevant areas of professional psychology, health, social science, and/or research design and analysis.
Experience
Essential
- Evidence of working with people with mental health problems.
- Experience of working in IAPT/Primary Care Services and delivering low intensity interventions.
- Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
- Experience of using electronic patient management systems such as IAPTUS or PCMIS or similar.
- Evidence of experience and knowledge of risk assessment and management.
Desirable
- Research / audit experience.
- Evidence of working in the local community.
Knowledge
Essential
- High level communication skills: written and verbal, including telephone skills
- An ability to communicate and work in settings in which the atmosphere may be highly emotive.
- Ability to communicate sensitive information to patients, carers and colleagues in a way that addresses psychological resistance.
- An understanding of the needs and difficulties of people with mental health problems.
- An ability to apply existing psychological knowledge to a mental health context
- An understanding of psychology applied to health care.
- An ability to evaluate and put in place the effect of training
- Computer literate.
- Ability to work under pressure.
Desirable
- Fluency in an additional (to English) locally relevant priority language.
- Experience of delivering group based interventions.
PERSONAL
Essential
- An interest in working with people with mental health problems.
- Ability to work within a team and foster good working relationships with staff from all disciplines.
- Able to develop good therapeutic relationships with clients
- Ability to work independently, flexibly, reliably and consistently with work agreed and managed at regular intervals.
Other Requirements
Essential
- Ability to accept and use supervision appropriately and effectively
Person Specification
Qualifications
Essential
- Qualification from PWP Training Course (Post Graduate Certificate or Level 3 undergraduate course) OR equivalent ,e.g. Experienced and Qualified Graduate Mental Health Worker with relevant Primary Care experiences and competences as required.
Desirable
- Further post graduate training in relevant areas of professional psychology, health, social science, and/or research design and analysis.
Experience
Essential
- Evidence of working with people with mental health problems.
- Experience of working in IAPT/Primary Care Services and delivering low intensity interventions.
- Evidence of having worked in a service where agreed targets were in place to demonstrate effective clinical outcomes.
- Experience of using electronic patient management systems such as IAPTUS or PCMIS or similar.
- Evidence of experience and knowledge of risk assessment and management.
Desirable
- Research / audit experience.
- Evidence of working in the local community.
Knowledge
Essential
- High level communication skills: written and verbal, including telephone skills
- An ability to communicate and work in settings in which the atmosphere may be highly emotive.
- Ability to communicate sensitive information to patients, carers and colleagues in a way that addresses psychological resistance.
- An understanding of the needs and difficulties of people with mental health problems.
- An ability to apply existing psychological knowledge to a mental health context
- An understanding of psychology applied to health care.
- An ability to evaluate and put in place the effect of training
- Computer literate.
- Ability to work under pressure.
Desirable
- Fluency in an additional (to English) locally relevant priority language.
- Experience of delivering group based interventions.
PERSONAL
Essential
- An interest in working with people with mental health problems.
- Ability to work within a team and foster good working relationships with staff from all disciplines.
- Able to develop good therapeutic relationships with clients
- Ability to work independently, flexibly, reliably and consistently with work agreed and managed at regular intervals.
Other Requirements
Essential
- Ability to accept and use supervision appropriately and effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Westminster Talking Therapies
190 Vauxhall Bridge Road
Westminster
SW1V 1DX
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Westminster Talking Therapies
190 Vauxhall Bridge Road
Westminster
SW1V 1DX
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
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Team Administrator (District Nursing)- 12 month fixed term
Central and North West London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357199
Job summary
Are you highly motivated, flexible and conscientious with excellent interpersonal and communication skills? Are you able to work in a busy environment, being organised and maintaining a high-level of accuracy and attention to detail?
We are looking to recruit a Full-time Team Administrator for a 12 month fixed term contract within the Hillingdon District Nursing Service. We are a team of registered nurses, healthcare assistants, community nursing assistants and student nurses who work in partnership with patients, carers, GPs and other social care teams to provide high quality nursing care and advice to adults with an acute or chronic illness who are temporarily or permanently housebound. We operate 365 days a year including an extended hours twilight service.
We will offer you a supportive environment where your contribution is valued and your development is encouraged. This is an exciting opportunity and we would want to hear from you if you are keen to embrace a new challenge.
This is a clinical service support role, and the post holder is expected to work from their assigned base. This post may require travel to other team bases depending on service need.
Main duties of the job
The post holder will be responsible for providing efficient and high-quality clerical support to one of the District Nursing Teams, and will play an integral part of their team in order to maintain smooth running and operation of their service, working closely with the Team Lead and clinical staff.
The post holder will have excellent interpersonal skills and have the ability to communicate effectively with service users, carers, health professionals and team members.
In addition, the post holder must possess good IT skills and be able to analyse and interpret data. They will be required to help maintain clinical database systems, and assist with clinical audits and information monitoring.
The post holder will work under own initiative with a flexible and adaptable approach to the job role in order to meet the changing service needs.
Part of the role will be assisting the Clinical Team Leader/Manager in his/her clerical and managerial duties. This will involve a high level of discretion and confidentiality as the post holder will come into contact with some sensitive patient and staff data and information.
About us
There's a place for you at CNWL.
We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.Providing top quality care depends on our ability to employ the best people.
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inc HCAS (pro rata if P/T)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
333-G-HC-1657
Job locations
Hillingdon-Eastcote Health centre- Flexibility required to travel to other bases in Hillingdon when required..
Eastcote Health Centre, Abbotsbury Gardens, Eastcote
Eastcote
HA51TG
United Kingdom
Job description
Job responsibilities
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
- Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary.
- To provide and receive complex and sensitive information using tact and diplomacy.
- To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency.
- To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams.
- To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries.
- To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate.
- Maintain service line databases for record keeping, ensuring accurate reporting.
- Complete regular archiving of patient notes in line with trust policies and procedures.
- To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures.
- To provide administration support for service line clinicians
- To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software.
- To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required.
- To maintain and monitor stock as required and use set processes for ordering of goods/supplies.
- To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing.
- To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne
- To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other.
- To assist with the training of new staff members and bank staff as and when necessary.
- To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable).
- To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable).
- To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate.
- To support in the planning and arrangements for team away days, training sessions etc.
- To undertake ad hoc or specific project work as requested.
- To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead.
- To support the maintenance of any of the teams clinical equipment as needed, including liaison with BCAS for yearly checks.
- To support the logging of complaints/compliments and incidents on Datix.
- To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee.
- To be able to meet deadlines and to manage time effectively
- To be able to work on own initiative and undertake work which does not require checking as a matter of routine
- Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency.
- Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery.
- To support the operational team and provide Reception cover at designated base as requested by the Health Centre Administration Lead for lunch breaks and sickness.
- To undertake all mandatory and supplementary training in line with policies.
- To undertake Nominated Officer of Fire (NOF) training and ensure all procedures are followed as per the Trust Policy.
- To undertake First Aid training as required by Line Manager
Job description Job responsibilities Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK Deal with telephone enquiries from health professionals, services users, service user families, carers and team members in an informed and sympathetic manner, taking into account mental/physical health needs, and cultural or language barriers. Taking and passing on messages promptly and taking action where necessary. To provide and receive complex and sensitive information using tact and diplomacy. To act in accordance with the Service in processing new referrals. This includes but is not limited to: allocating referrals, completing Excel spread sheets and making sure all administration processes for each referral are adhered to with speed and fluency. To create/accept referrals within the S1 platform and highlight for clinical triage. To assist with onward referrals to other teams. To monitor S1 wait lists and caseloads and assist with the allocation of patients and entering patient details into appropriate health care professionals diaries. To regularly access and monitor the generic email systems, responding to all queries or redirecting as appropriate. Maintain service line databases for record keeping, ensuring accurate reporting. Complete regular archiving of patient notes in line with trust policies and procedures. To act as Subject Access Coordinator for the service, attend required training, and follow the Trusts policies and procedures. To provide administration support for service line clinicians To undertake word processing tasks such as letters and memos, reports, notices, and e-mails, including via dictation software. To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. To maintain and monitor stock as required and use set processes for ordering of goods/supplies. To have the ability to use the E-procurement system and raise any queries/issues when necessary. To support procurement processes for service line, including ordering, liaison, receipting, and invoice processing. To have a comprehensive understanding of computer software such as MS Office and to be the lead on using SystmOne To collate and present activity data for service and management meetings and for monthly and ad hoc statistical returns via Tableau or other. To assist with the training of new staff members and bank staff as and when necessary. To co-ordinate, monitor and record the mandatory training for the department ensuring that staff are reminded when training is due (if applicable). To support service lead with Healthroster, including recording of annual leave, absence, or sickness, printing and distribution of rotas where necessary (if applicable). To organise, attend and contribute to the departmental and service meetings, which may include room/venue booking, distribute agendas, take and distribute minutes, and action any decisions made by the team as appropriate. To support in the planning and arrangements for team away days, training sessions etc. To undertake ad hoc or specific project work as requested. To produce training packs, certificates, forms and presentations as requested by the clinicians/team lead. To support the maintenance of any of the teams clinical equipment as needed, including liaison with BCAS for yearly checks. To support the logging of complaints/compliments and incidents on Datix. To be familiar with and to work within CNWL policies related to the function of administration and your responsibilities as an employee. To be able to meet deadlines and to manage time effectively To be able to work on own initiative and undertake work which does not require checking as a matter of routine Regularly review administration processes, procedures and office systems to ensure effectiveness and efficiency. Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery. To support the operational team and provide Reception cover at designated base as requested by the Health Centre Administration Lead for lunch breaks and sickness. To undertake all mandatory and supplementary training in line with policies. To undertake Nominated Officer of Fire (NOF) training and ensure all procedures are followed as per the Trust Policy. To undertake First Aid training as required by Line Manager
Person Specification
Qualifications and Education
Essential
- GCSE (A* - C) or equivalent in Maths and English
Experience
Essential
- Experience of working in an administrative capacity
- Understanding of Data Protection / Confidentiality
- Understanding of Equal Opportunities and Diversity
Desirable
- Experience of working in a customer care setting
- Experience of working in a healthcare setting
- Knowledge of Patient Appointment/Database Systems i.e. SystmOne
Skills
Essential
- Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel
- Accurate data entry and typing skills
- Excellent written and verbal communication skills
- Able to work to a high level of accuracy and with attention to detail
- Demonstratable Knowledge of using different systems and databases
- Ability to work unsupervised
- Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload
- Ability to work within a team
Personal Qualities
Essential
- Self motivator
- Capacity to manage a demanding workload
- Good inter-personal skills
- Good team-player
- Corporate loyalty and behaviour
Person Specification Qualifications and Education Essential GCSE (A* - C) or equivalent in Maths and English Experience Essential Experience of working in an administrative capacity Understanding of Data Protection / Confidentiality Understanding of Equal Opportunities and Diversity Desirable Experience of working in a customer care setting Experience of working in a healthcare setting Knowledge of Patient Appointment/Database Systems i.e. SystmOne Skills Essential Demonstrable knowledge of MS Word, Outlook, MS Teams and Excel Accurate data entry and typing skills Excellent written and verbal communication skills Able to work to a high level of accuracy and with attention to detail Demonstratable Knowledge of using different systems and databases Ability to work unsupervised Excellent time management skills, with the ability to work effectively under pressure, meet deadlines and prioritise workload Ability to work within a team Personal Qualities Essential Self motivator Capacity to manage a demanding workload Good inter-personal skills Good team-player Corporate loyalty and behaviour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Hillingdon-Eastcote Health centre- Flexibility required to travel to other bases in Hillingdon when required..
Eastcote Health Centre, Abbotsbury Gardens, Eastcote
Eastcote
HA51TG
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Hillingdon-Eastcote Health centre- Flexibility required to travel to other bases in Hillingdon when required..
Eastcote Health Centre, Abbotsbury Gardens, Eastcote
Eastcote
HA51TG
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Team Administrator
Central and North West London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357198
Job summary
We are looking to recruit a Full time Administrator to fill vacancy within Camden CICH. As part of your role you will be supporting both Therapies and Community Nursing Services to deliver high standards of care.
We are looking for a dynamic, enthusiastic and experienced administrator. The main duties of the role is to upload referrals, check and order stock, take telephone calls and forward messages and minute taking. You will also be responsible for ensuring clinical equipment is serviced, registered with our central register, along with liaising with NHS Estates regarding office concerns.
Strong organisational skills are required for the role.
Experience working within community settings desirable.
Experience working with System One and Outlook desirable.
Main duties of the job
The post holder will provide high quality, comprehensive, confidential, administrative support to the community Nursing and Therapy Teams.
The post holder will be required to demonstrate excellent organizational and IT skills and have the ability to work independently, using discretion, judgement and critical analysis where appropriate.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
About us
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across the trust and more whatever stage of your career you're at, there's always a place for you at CNWL.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum inc. Inner HCAS (pro rata if P/T)
Contract
Permanent
Working pattern
Full-time
Reference number
333-G-CC-1608
Job locations
Belsize Priory Health Centre
172A Belsize Road
London
NW6 4BJ
United Kingdom
Job description
Job responsibilities
- To answer incoming telephone calls in a professional manner providing reassurance and empathy to service users and their carers or relatives, taking and passing on accurate messages for the team, using knowledge and initiative to identify when messages are of a more urgent nature and ensuring these are forwarded to the appropriate team member.
- To offer administrative support to the team at base.
- To undertake word processing duties such as typing letters, minute taking and general correspondence as required.
For detailed information about this post please see attached job description.
Job description
Job responsibilities
- To answer incoming telephone calls in a professional manner providing reassurance and empathy to service users and their carers or relatives, taking and passing on accurate messages for the team, using knowledge and initiative to identify when messages are of a more urgent nature and ensuring these are forwarded to the appropriate team member.
- To offer administrative support to the team at base.
- To undertake word processing duties such as typing letters, minute taking and general correspondence as required.
For detailed information about this post please see attached job description.
Person Specification
Qualifications
Essential
- GCSE or other qualification
- A level or equivalent
Experience
Essential
- Relevant experience or secretarial experience.
- Experience of supervising staff in their daily work
- Experience of data entry using various databases
Desirable
- Experience of working in an NHS setting
Skills & Knowledge
Essential
- Demonstrable knowledge of MS Word, Outlook and Excel
- Accurate data entry and typing skills - 45 wpm+
Desirable
- Accurate minute taking
- Ability to equably create rotas
Attitudes, aptitudes, personal characteristics
Essential
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised
- Ability to prioritise own workload
- Ability to work within a team
- Able to deal with difficult/emotional callers
Person Specification
Qualifications
Essential
- GCSE or other qualification
- A level or equivalent
Experience
Essential
- Relevant experience or secretarial experience.
- Experience of supervising staff in their daily work
- Experience of data entry using various databases
Desirable
- Experience of working in an NHS setting
Skills & Knowledge
Essential
- Demonstrable knowledge of MS Word, Outlook and Excel
- Accurate data entry and typing skills - 45 wpm+
Desirable
- Accurate minute taking
- Ability to equably create rotas
Attitudes, aptitudes, personal characteristics
Essential
- Understanding of Equal Opportunities and Diversity
- Understanding of Data Protection / Confidentiality
- Excellent written and verbal communication skills
- Ability to work unsupervised
- Ability to prioritise own workload
- Ability to work within a team
- Able to deal with difficult/emotional callers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Belsize Priory Health Centre
172A Belsize Road
London
NW6 4BJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Belsize Priory Health Centre
172A Belsize Road
London
NW6 4BJ
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Inpatient booking co-ordinator
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357185
Job summary
Previous applicants need not apply
We are seeking to recruit an Inpatient Booking Clerk to join the busy in-patient section of the Access Team.
The post holder will be involved in maintaining the delivery of the in-patient pathway of the Stage of Treatment, and Referral to Treatment Target (RTT) in line with national targets.
Successful applicants will need to be able to display discretion when dealing with sensitive and confidential information and be able to deal calmly and politely with staff of all levels and the public both face to face and by telephone.
Applicants must be educated to GCSE level or equivalent. Experience of working in a busy office environment and using computers is essential. Experience of using Careflow, Bluespier is desirable but training in the use of necessary computer systems will be provided.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
Main duties of the job
To manage and co-ordinate the inpatient pathway from the decision to admit to the day of admission. Maintaining a clear and robust inpatient waiting list, monitoring suspension/deferrals and ensuring capacity to treat all patients on the waiting list is available, working closely with other Access Team Leaders and Administrative Service Manager.
This will be achieved through the booking of consultants' theatre lists, pre-operative assessments and management of their waiting lists, with the recording of all necessary information on the Trust Patient Administration System and Bluespier. The post holder will also be expected to carry out other clerical duties involved as deemed necessary.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
224-PA20260803832
Job locations
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Job description
Job responsibilities
1. The post holder must manage the inpatient and day cases waiting lists for a delegated number of consultants in accordance with NHS Access Targets and the Trusts Access Policy.
2. Assigned to Consultant Surgeons but will provide support and cover during periods of leave for colleagues.
3. Add patients to the inpatient waiting list from outpatient appointment and when decision to admit is made ensuring all information is entered on to the Careflow system.
4. Agree a date of admission according to the waiting times set out by relevant national directive.
5. Support with booking and co-ordination of mutual aid theatre activity, by liaising with secretaries and booking teams to receive notes and process for booking.
6. Arrange transfers of care internally and externally in accordance with RTT and trust policies.
7. Agree date for the patient to attend for formal pre-operative assessment and consent ensuring the relevant period between appointment and admission date is met.
8. Ensure that Joint school is arranged for applicable patients and coupled with other appointments where appropriate. Appointments To be outcomed.
9. Appropriate patients to be added to Remcare for pre-operative questionnaire and followed up accordingly. Communication with patients and scheduling.
10. Amendments of clinic slots and occasionally setting up additional clinics on Lorenzo.
11. Ensure all relevant documentation is present in the Health Care Records and all systems are updated.
12. Liaise with Team Leader/Supervisors regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management.
13. Ensure that patients receive all the relevant documentation pertaining to their admissions.
14. Plan and liaise with Consultants regarding admissions for their operating sessions.
15. Whilst arranging admission dates using knowledge of operating list capacity, plan operating lists.
16. Re-arrange cancellations (with and without consultant consultation) where appropriate ensuring full utilisation of theatre lists.
17. Provide information for clinicians regarding their waiting lists.
18. Provide a high level of customer care exchanging information with patients and staff regarding admission processes and procedures.
19. Liaise with Head of Patient Access and Administrative Services Manager to ensure all lists are utilised and planned efficiently.
20. To deal with queries from patients, medical and nursing staff in a diplomatic and sympathetic manner.
21. Participate in new staff training within the Department.
22. Maintain PAS details and update patient details.
23. Liaise with pre-op department re: changes, bookings, cancellations.
24. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients to be admitted.
25. Provide support to the Patient Access Manager, Administrative Services manager and Team Leader.
26. Ability to exercise initiative, have an independent judgement and decision making with situations arising as regards bookings
27. To Facilitate in service improvement to streamline a patients journey and to ensure that the Trust delivers a quality service and gold standard of patient care.
28. Maintain Consultant computerised diaries and hard copy diaries.
Job description Job responsibilities 1. The post holder must manage the inpatient and day cases waiting lists for a delegated number of consultants in accordance with NHS Access Targets and the Trusts Access Policy. 2. Assigned to Consultant Surgeons but will provide support and cover during periods of leave for colleagues. 3. Add patients to the inpatient waiting list from outpatient appointment and when decision to admit is made ensuring all information is entered on to the Careflow system. 4. Agree a date of admission according to the waiting times set out by relevant national directive. 5. Support with booking and co-ordination of mutual aid theatre activity, by liaising with secretaries and booking teams to receive notes and process for booking. 6. Arrange transfers of care internally and externally in accordance with RTT and trust policies. 7. Agree date for the patient to attend for formal pre-operative assessment and consent ensuring the relevant period between appointment and admission date is met. 8. Ensure that Joint school is arranged for applicable patients and coupled with other appointments where appropriate. Appointments To be outcomed. 9. Appropriate patients to be added to Remcare for pre-operative questionnaire and followed up accordingly. Communication with patients and scheduling. 10. Amendments of clinic slots and occasionally setting up additional clinics on Lorenzo. 11. Ensure all relevant documentation is present in the Health Care Records and all systems are updated. 12. Liaise with Team Leader/Supervisors regularly to receive updates on waiting times and discuss and make recommendations to improve waiting list management. 13. Ensure that patients receive all the relevant documentation pertaining to their admissions. 14. Plan and liaise with Consultants regarding admissions for their operating sessions. 15. Whilst arranging admission dates using knowledge of operating list capacity, plan operating lists. 16. Re-arrange cancellations (with and without consultant consultation) where appropriate ensuring full utilisation of theatre lists. 17. Provide information for clinicians regarding their waiting lists. 18. Provide a high level of customer care exchanging information with patients and staff regarding admission processes and procedures. 19. Liaise with Head of Patient Access and Administrative Services Manager to ensure all lists are utilised and planned efficiently. 20. To deal with queries from patients, medical and nursing staff in a diplomatic and sympathetic manner. 21. Participate in new staff training within the Department. 22. Maintain PAS details and update patient details. 23. Liaise with pre-op department re: changes, bookings, cancellations. 24. Liaise with other Hospitals to ensure notes and x-rays are forwarded for patients to be admitted. 25. Provide support to the Patient Access Manager, Administrative Services manager and Team Leader. 26. Ability to exercise initiative, have an independent judgement and decision making with situations arising as regards bookings 27. To Facilitate in service improvement to streamline a patients journey and to ensure that the Trust delivers a quality service and gold standard of patient care. 28. Maintain Consultant computerised diaries and hard copy diaries.
Person Specification
Qualifications/Training
Essential
- Education to GCSE level or equivalent as a minimum (inc Maths and English)
- NVQ 3 in relevant field or demonstrable level of equivalent experience
Experience
Essential
- Experience in an office environment. Use of computers
Desirable
- Previous experience of Medical Records / Access Department
Skills/Knowledge
Desirable
- Knowledge of NHS RTT Targets
- Knowledge of booking systems
Aptitudes and Attributes
Essential
- Ability to manage busy workload where accuracy and attention to detail is essential.
- Team player / able to work flexibly
- Good communication /interpersonal skills.
Person Specification Qualifications/Training Essential Education to GCSE level or equivalent as a minimum (inc Maths and English) NVQ 3 in relevant field or demonstrable level of equivalent experience Experience Essential Experience in an office environment. Use of computers Desirable Previous experience of Medical Records / Access Department Skills/Knowledge Desirable Knowledge of NHS RTT Targets Knowledge of booking systems Aptitudes and Attributes Essential Ability to manage busy workload where accuracy and attention to detail is essential. Team player / able to work flexibly Good communication /interpersonal skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The RJAH Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
United Kingdom
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
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Posted 11 day(s) ago
Reference: 2357179
Job summary
We are a friendly, supportive and well organised practice, committed to providing a high level of effective care to our 10,000 patients.
The Green House Surgery is looking to recruit an additional GP. Our existing clinical team is dynamic, with a diverse skill set (including GP Partners, Salaried GPs, Paramedic Practitioners, Nurse Practitioners, First Contact Physio, Child & Adult Mental Health Practitioners, Practice Nurses, Pharmacy Technician, Healthcare Assistants/Phlebotomists and a Social Prescriber).
We are based in modern, purpose-built premises within Redcar Primary Care Hospital and have access to Physiotherapy, Radiology, Endoscopy, Audiology, Minor injuries, MRI, CT and X-Ray facilities on-site. Our modern building offers excellent facilities, ample free parking and easy access to public transport (Redcar train stations are both within walking distance).
The Package we offer includes:
A competitive salary, based on skills & experience.
An unlimited training and support package with a quality provider (NB Medical).
An Employee Support Package (with access to personal support resources and counselling etc.).
Named GP Partner Mentor.
Regular clinical team meetings.
To work as a valued member of the team
Pay scales and working hours are negotiated based upon skills and experience.
Main duties of the job
The post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. The post-holder, as part of the practice team, will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone, video, and e-consultations, visiting patients at home, authorising repeat prescription and dealing with queries, paperwork, and correspondence in a timely fashion.
The post-holder will be supported in continuous professional development through attendance at necessary/appropriate courses and/or study days in addition to training programmes implemented by the practice.
The number of hours and working days are open to negotiation with the successful candidate
About us
The Green House Surgery currently has a registered patient list of approximately 10,000 patients residing in Redcar and surrounding areas.
We work from modern, purpose-built premises and benefit from ease of with access to hospital-based diagnostics and other services. We have excellent public transport links (Redcar train stations are within walking distance) and also have free on-site parking for both patients and staff.
Our existing clinical team provides us with a diverse skill set consisting of, GP Partners, Salaried GPs, Paramedic Practitioners, Nurse Practitioners, Practice Nurses, Advanced HCAs, Healthcare Assistants, Phlebotomists and Pharmacy Technicians.
As a member of Redcar Costal PCN, we benefit from having access to various ARRS practitioners and have good working relationships with other member practices.
Our excellent Practice Administrators and Management team provide nonclinical support and help reduce the administration burden on clinicians.
The successful candidate will work as part of a loyal & committed clinical team and receive excellent support from our Partners and colleagues. We will provide you with a named GP Partner mentor who will provide support with more complex cases and processes as required.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3401-26-0009
Job locations
Redcar Primary Care Hospital
West Dyke Road
Redcar
Teesside
TS10 4NW
United Kingdom
Job description
Job responsibilities
JOB TITLE: Salaried General Practitioner
REPORTS TO: The Partners
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Working hours:
Your working hours will fall between 08:00-18:00h from Monday to Friday.
The number of hours and working days are open to negotiation with the successful candidate.
Salary:
Negotiable, depending on skills and experience.
Clinical Responsibilities:
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care and this list (which is not exhaustive) provides examples of the type of work involved:
- In accordance with the practice timetable, as agreed, the post-holder will undertake a variety of duties including surgery consultations, telephone/video and e-consultations and queries, visiting patients at home, dealing with queries, paperwork and correspondence in a timely fashion.
- Surgery sessions will consist of circa 14 patients, (a session is a half day).
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
- To take a lead role on behalf of the practice in particular areas of clinical function e.g. prescribing.
- To participate in the on call rota. This is a daytime rota for dealing with emergency patients and clinical queries.
- Supervise, advise and mentor Nurse Practitioners, Paramedic Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomists, GP Registrars and medical students.
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, for example, prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures/policies and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual appraisal and revalidation, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk (including patient safety)
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients' needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards, and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
- Will participate fully in Primary Care Networks
- Will participate fully in attaining QOF points
- Will participate fully in all other Practice contracts (such as local enhanced service contracts).
Job description
Job responsibilities
JOB TITLE: Salaried General Practitioner
REPORTS TO: The Partners
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Working hours:
Your working hours will fall between 08:00-18:00h from Monday to Friday.
The number of hours and working days are open to negotiation with the successful candidate.
Salary:
Negotiable, depending on skills and experience.
Clinical Responsibilities:
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care and this list (which is not exhaustive) provides examples of the type of work involved:
- In accordance with the practice timetable, as agreed, the post-holder will undertake a variety of duties including surgery consultations, telephone/video and e-consultations and queries, visiting patients at home, dealing with queries, paperwork and correspondence in a timely fashion.
- Surgery sessions will consist of circa 14 patients, (a session is a half day).
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
- Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards.
- Collecting data for audit purposes
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
- To take a lead role on behalf of the practice in particular areas of clinical function e.g. prescribing.
- To participate in the on call rota. This is a daytime rota for dealing with emergency patients and clinical queries.
- Supervise, advise and mentor Nurse Practitioners, Paramedic Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomists, GP Registrars and medical students.
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, for example, prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures/policies and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual appraisal and revalidation, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk (including patient safety)
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients' needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards, and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
- Will participate fully in Primary Care Networks
- Will participate fully in attaining QOF points
- Will participate fully in all other Practice contracts (such as local enhanced service contracts).
Person Specification
Qualifications
Essential
- Fully qualified GP with GMC registration
- Participation in annual appraisal and revalidation when appropriate
- General practice Vocational Training Scheme trained
- On a GP medical performers list
- Enhanced DBS check
- UK work permit if required or eligible as an applicant through the Tier 2 sponsorship scheme.
Desirable
- Evidence of continued professional development
- MRCGP
- Experience of teaching undergraduate students
- Current CPR certificate
- UK driving licence
Aptitude & Ability
Essential
- Willingness to share and collaborate across entire primary health team
- Ability to supervise junior staff, GP registrars and medical students
- Ability to develop and maintain effective working relationships with multi-disciplinary teams
- Ability to work flexibly
- Ability to recognise own limitations and act upon them appropriately
- Willingness to learn new skills and to problem solve
- An understanding, acceptance and adherence to the need for strict confidentiality
Desirable
- Ability to input to strategic and practice development requirements
- Involvement in external health committees e.g. LMC
- Desire to develop specialist skills
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
Experience
Essential
- Chronic disease management
- Primary prevention and screening services
- Clinical Governance
- Delivery of QOF targets
- Self-audit and reflection
- Organised and efficient in record keeping and completion of paperwork
- Time management being able to prioritise work and work under pressure
- Computer literacy
Desirable
- Experience of working with System One, clinical computer system
- Adaptability to change
- Committed to service development
Person Specification
Qualifications
Essential
- Fully qualified GP with GMC registration
- Participation in annual appraisal and revalidation when appropriate
- General practice Vocational Training Scheme trained
- On a GP medical performers list
- Enhanced DBS check
- UK work permit if required or eligible as an applicant through the Tier 2 sponsorship scheme.
Desirable
- Evidence of continued professional development
- MRCGP
- Experience of teaching undergraduate students
- Current CPR certificate
- UK driving licence
Aptitude & Ability
Essential
- Willingness to share and collaborate across entire primary health team
- Ability to supervise junior staff, GP registrars and medical students
- Ability to develop and maintain effective working relationships with multi-disciplinary teams
- Ability to work flexibly
- Ability to recognise own limitations and act upon them appropriately
- Willingness to learn new skills and to problem solve
- An understanding, acceptance and adherence to the need for strict confidentiality
Desirable
- Ability to input to strategic and practice development requirements
- Involvement in external health committees e.g. LMC
- Desire to develop specialist skills
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
Experience
Essential
- Chronic disease management
- Primary prevention and screening services
- Clinical Governance
- Delivery of QOF targets
- Self-audit and reflection
- Organised and efficient in record keeping and completion of paperwork
- Time management being able to prioritise work and work under pressure
- Computer literacy
Desirable
- Experience of working with System One, clinical computer system
- Adaptability to change
- Committed to service development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Green House Surgery
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Teesside
TS10 4NW
United Kingdom
Employer's website
https://www.thegreenhousesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Green House Surgery
Address
Redcar Primary Care Hospital
West Dyke Road
Redcar
Teesside
TS10 4NW
United Kingdom
Employer's website
https://www.thegreenhousesurgery.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Receptionist/Admin Assistant
East London NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 2357144
Job summary
An exciting job opportunity has popped up in the City and Hackney Directorate for a full-time band 3 receptionist/admin assistant position, working 37.5 hours a week. This is a permanent role, and we're on the lookout for someone who's super motivated and eager to jump into a busy and challenging environment. As a receptionist/admin assistant, you'll be the first point of contact at a bustling reception, providing support to service users and the Multi Disciplinary Team.
Main duties of the job
To receive all incoming calls to the Service and deal appropriately in a courteous and helpful manner.
To deal with a range of queries from the public and other agencies in a polite and helpful manner, whilst working in reception also by telephone and face to face encounters, seeking advice and guidance from colleagues, Lead admin or Operational Manager.
To ensure that all incoming post is date-stamped and distributed to the appropriate person and that out-going mail is sorted according to internal, external departments and relevant agencies.
To take and promptly pass on accurate notes and information, exercising independent judgement and discretion when handling, monitoring and filtering calls within data protection, customer care and confidentiality guidelines.
To ensure that calls from anxious and distressed patients and carers are dealt with appropriately and referred to the correct system internally.To manage the diary and appointments system and inform clinicians of their appointment arrivals.
To check patients demographics are accurate and update Rio accordingly.
To collate service user feedback and upload manual response electronically.
To co-ordinate and oversee room, interpreter bookings and report any problems as appropriate.To coordinate maintenance log and follow up job with relevant Estates department.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum Inc HCA
Contract
Permanent
Working pattern
Full-time
Reference number
363-CH8255545
Job locations
City and Hackney community site
TBC
Hackney
E2 9AG
United Kingdom
Job description
Job responsibilities
Kindly refer to the job description and person specification attached to the vacancy profile of this advertisement.
Job description
Job responsibilities
Kindly refer to the job description and person specification attached to the vacancy profile of this advertisement.
Person Specification
I.T skills
Essential
- Clinical system knowledge
Desirable
- Ability to learn and develop new skills quickly
Customer sevice related skills
Essential
- People person, understanding role requirement
Desirable
- To demonstrate fair treatment and willingness to go the extra miles to support the services
Knowledge
Essential
- Understanding roles and responsibilities, flexibility, attendance
Desirable
- Ability to demonstrate an understanding of and commitment to equality, diversity and inclusion
Education/background/previous experience
Essential
- Academic grades achieved, work experience and responsibilities
Desirable
- Interest, skills, flexibility, communication and Organisation skills
Qualities
Essential
- Ability to work in a busy and pressurised environment
Desirable
- Previous teamwork experience
Person Specification
I.T skills
Essential
- Clinical system knowledge
Desirable
- Ability to learn and develop new skills quickly
Customer sevice related skills
Essential
- People person, understanding role requirement
Desirable
- To demonstrate fair treatment and willingness to go the extra miles to support the services
Knowledge
Essential
- Understanding roles and responsibilities, flexibility, attendance
Desirable
- Ability to demonstrate an understanding of and commitment to equality, diversity and inclusion
Education/background/previous experience
Essential
- Academic grades achieved, work experience and responsibilities
Desirable
- Interest, skills, flexibility, communication and Organisation skills
Qualities
Essential
- Ability to work in a busy and pressurised environment
Desirable
- Previous teamwork experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
City and Hackney community site
TBC
Hackney
E2 9AG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
City and Hackney community site
TBC
Hackney
E2 9AG
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Pleural Patient Navigator
University Hospitals of Morecambe Bay NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2356080
Job summary
Working within a speciality team to manage the patient pathway, taking into consideration all aspects of that pathway to include: Tracking the progress of cancer patients through their pathway of care including through the diagnostic phase, pursuing results and ensuring that all results are managed appropriately to avoid potential delay. Patients may present through various routes and recording and tracking must be in accordance with National Cancer Waiting Times standards; Ensuring all patients receive appointments and next steps in their pathway in a timely fashion whilst overseeing any other aspect of managing the patient pathway; Maintain and update relevant databases as required. To support patients and their carers re-access specialist services without delay should they need to do so The post holder will work with the Colorectal Cancer team, specifically providing support to the Clinical Nurse Specialists, MDT Coordinators and Cancer Trackers to ensure timely care for all patients in relevant specialities. It is essential that the post holder exercise initiative commensurate with the role and that confidentiality is maintained at all times.
Main duties of the job
Interact with MDT Clinical Teams regarding urgent admissions, outpatient appointments and concerns expressed by patients/relatives and General Practitioners. Communicate with General Practitioners as to the appropriate course of action, i.e. admission or available clinic appointments.
Deal with enquires and problems encountered in the tracking of the patient pathway, communicating with all agencies, which includes taking the appropriate action escalating to the appropriate person as and when required.
Ensure timely return of investigations/reports requested by medical staff. Liaising with all staff concerned e.g. medical, nursing staff, Medical Records Department, X-ray Department, Patient Contact Centre, Pathology Department and Management etc.
Chase out-standing results and if necessary, liaise with outpatient booking teams to amend patient appointments, making sure follow-up appointments following investigations are arranged where necessary.
Assist the Clinical Nurse Specialists (CNS) in the coordination of the Colorectal Cancer service and other administrative aspects of the CNS role as and when required.
About us
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
331-8200138-UHMB-A
Job locations
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person Specification
Personal Qualities
Essential
- Ability to work under minimal supervision.
- Demonstrates a commitment to team working.
- Evidence of continuing to update knowledge and personal development.
- Demonstrates a willingness to change as the role evolves.
- Ability to travel cross bay.
- Self motivated.
- Attention to detail.
- Cooperative, flexible, enthusiastic, approachable and friendly.
- Excellent communication skills
- Clear understanding of patient confidentiality.
Desirable
- Awareness of audit procedures.
Education and Qualifications
Essential
- Good standard of general education including GCSE Maths and English or equivalent.
- ECDL or recognised experience.
- Evidence of ongoing personal development.
Experience
Essential
- GuidanceScore Experience of undertaking a range of administrative duties.
- Experience of using MS Office Systems.
- Knowledge and use of medical terminology.
- Word processing skills.
- Knowledge of NHS data definitions relating to Cancer Standards and Cancer Waiting Times.
Desirable
- Previous NHS experience.
- Experience of using a Patient Database.
- Experience of working with spreadsheets and databases.
Skills, ability and knowledge
Essential
- Knowledge of data protection issues and the requirement for confidentiality.
- Evidence of good, clear communication skills and ability to use tact and diplomacy when speaking to patients.
- Proficiency in English language.
- Demonstrates a high level of motivation.
Desirable
- Awareness of quality management systems.
- Awareness of H&S issues.
- Knowledge of national performance targets, choose and book, access plans and governance issues.
Person Specification Personal Qualities Essential Ability to work under minimal supervision. Demonstrates a commitment to team working. Evidence of continuing to update knowledge and personal development. Demonstrates a willingness to change as the role evolves. Ability to travel cross bay. Self motivated. Attention to detail. Cooperative, flexible, enthusiastic, approachable and friendly. Excellent communication skills Clear understanding of patient confidentiality. Desirable Awareness of audit procedures. Education and Qualifications Essential Good standard of general education including GCSE Maths and English or equivalent. ECDL or recognised experience. Evidence of ongoing personal development. Experience Essential GuidanceScore Experience of undertaking a range of administrative duties. Experience of using MS Office Systems. Knowledge and use of medical terminology. Word processing skills. Knowledge of NHS data definitions relating to Cancer Standards and Cancer Waiting Times. Desirable Previous NHS experience. Experience of using a Patient Database. Experience of working with spreadsheets and databases. Skills, ability and knowledge Essential Knowledge of data protection issues and the requirement for confidentiality. Evidence of good, clear communication skills and ability to use tact and diplomacy when speaking to patients. Proficiency in English language. Demonstrates a high level of motivation. Desirable Awareness of quality management systems. Awareness of H&S issues. Knowledge of national performance targets, choose and book, access plans and governance issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
United Kingdom
Employer's website
https://www.uhmb.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
United Kingdom
Employer's website
https://www.uhmb.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Community Diabetes Specialist Nurse
University Hospitals of Morecambe Bay NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2356061
Job summary
Are you a band 5 or current band 6 nurse who has an interest in diabetes and would like to expand your knowledge and skills in diabetes management? If so the diabetes service in North Lancashire have a role for you in their team.
The diabetes service is cross bay and made up of teams of consultants, specialist nurses and dieticians.
This vacancy is a rare opportunity, the successful candidate will be based predominately in the North Lancashire area, working within the inpatient, community clinic setting with some opportunity to cross bay cover.
As a team, we also give equal importance to staff health and wellbeing, Utilising your specialist skills and knowledge, you will demonstrate genuine passion and enthusiasm for holistic patient- centred care delivery whilst facilitating and undertaking personal and professional development, which is supported by our team and our wider Community care Diagnostics & End of life Division .
The role would enable the successful candidate to undertake training in specialist areas such as subcutaneous insulin pumps and antenatal diabetes care.
We would encourage you to make contact with Emma -Mason Batty s to arrange an informal visit or ask questions on 01524518575
Main duties of the job
This exciting opportunity is for a dedicated and motivated nurse to develop their skills and knowledge in Diabetes Nursing, working hours are predominately Monday to Friday but we may require some flexibility to meet the service need and occasional Bank Holiday working.
The role requires excellent communication skills as you will undertake complex nursing assessments and develop and deliver programmes of care with patients, families, carers and ward staff.
Diabetes Specialist Nurses work closely with patients, families and health professionals from all disciplinaries to prevent hospital admission, facilitate hospital discharge and promote independence through education and self management of diabetes.
The role requires you to support in delivering, nursing education and post graduate medicine education.
About us
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
331-8153627-UHMB
Job locations
Royal Lancaster Infirmary
ashton road
Lancaster
LA1 4RP
United Kingdom
Job description
Job responsibilities
The main responsibilities of this role include:
- To work autonomously, with access to the DiabetesSpecialist Team, in providing evidence based and highquality diabetes care and education
- To assess, plan, implement & evaluate individualisedprogrammes of evidence based care providing specialistDiabetes advice to patients, carers/relatives, and themultidisciplinary team.
- To contribute to the organisation and delivery of ongoingeducation and training for other healthcare professionals.In conjunction with the Diabetes Multidisciplinary teamassist in the development, implementation and adoption oflocal diabetes care policies and guidelines.
- Take part in local and national research and audit.
The full Job description and person specification is attached.
Job description Job responsibilities The main responsibilities of this role include: To work autonomously, with access to the DiabetesSpecialist Team, in providing evidence based and highquality diabetes care and education To assess, plan, implement & evaluate individualisedprogrammes of evidence based care providing specialistDiabetes advice to patients, carers/relatives, and themultidisciplinary team. To contribute to the organisation and delivery of ongoingeducation and training for other healthcare professionals.In conjunction with the Diabetes Multidisciplinary teamassist in the development, implementation and adoption oflocal diabetes care policies and guidelines. Take part in local and national research and audit. The full Job description and person specification is attached.
Person Specification
Qualifications
Essential
- 1 st level registered nurse, educated to degree level or undertaking degree pathway.
- Post registration clinical qualification in Diabetes or willingness to undertake and pass
- Evidence of continuing professional education and development
- Mentoring and Assessing qualification
Desirable
- Educated to Masters Level
- Non-medical prescriber (this is a qualification to work towards)
Experience
Essential
- Recent management/leadership experience
- Current knowledge, experience and competence in the clinical management of patients with Diabetes
- Evidence of mentoring, assessing, teaching and developing staff.
- Setting and monitoring of standards
- Ability to develop expert practice.
- Experience of and ability to work as a member of the multidisciplinary clinical team.
- Experience of establishing effective communication.
- Demonstrate change management experience
Desirable
- Experience of presenting to a multidisciplinary audience.
- Experience of undertaking audit.
- Experience of undertaking research or carrying out a research project.
- Experience of policy development.
- Exercise a degree of autonomy within specialist area
Skills, ability and knowledge
Essential
- Ability to respond rapidly to emergency situations
- Demonstrable clinical skills relevant to Diabetes care such as Blood Glucose monitoring using a finger prick sample / POCT machine and or venepuncture
- Ability to prioritise own workload and that of others demonstrating effective time management and organisational skills and exercise sound V200614 judgements when faced with conflicting pressures.
- Ability to communicate effectively both written & verbal
- Awareness of the audit cycle
- Awareness of research and application to practice and ability to apply research into practice.
- Knowledge of clinical governance and its application.
- Understanding of current best practice and NHS issues and initiatives
- Competent in IT skills (in particular, use of internet ability to manipulate data electronically, power point presentations).
- Ensures that own actions support equality, diversity, rights and maintain quality.
Desirable
- Motivation of staff and team building
- Negotiation
- Decision Making
- Leadership
- Staff development
- Conflict and problem solving
Personal Qualities
Essential
- Able to deal with difficult and sensitive situations with tact and diplomacy.
- Excellent interpersonal skills, approachable, caring, kind and compassionate.
- Self-motivated and able to motivate others, enthusiastic, innovative, flexible and adaptable.
- Assertive, diplomatic, calm and objective
- Committed to service development.
- Understands the Trust Values and behaviours
- Ability to travel as required
Person Specification Qualifications Essential 1 st level registered nurse, educated to degree level or undertaking degree pathway. Post registration clinical qualification in Diabetes or willingness to undertake and pass Evidence of continuing professional education and development Mentoring and Assessing qualification Desirable Educated to Masters Level Non-medical prescriber (this is a qualification to work towards) Experience Essential Recent management/leadership experience Current knowledge, experience and competence in the clinical management of patients with Diabetes Evidence of mentoring, assessing, teaching and developing staff. Setting and monitoring of standards Ability to develop expert practice. Experience of and ability to work as a member of the multidisciplinary clinical team. Experience of establishing effective communication. Demonstrate change management experience Desirable Experience of presenting to a multidisciplinary audience. Experience of undertaking audit. Experience of undertaking research or carrying out a research project. Experience of policy development. Exercise a degree of autonomy within specialist area Skills, ability and knowledge Essential Ability to respond rapidly to emergency situations Demonstrable clinical skills relevant to Diabetes care such as Blood Glucose monitoring using a finger prick sample / POCT machine and or venepuncture Ability to prioritise own workload and that of others demonstrating effective time management and organisational skills and exercise sound V200614 judgements when faced with conflicting pressures. Ability to communicate effectively both written & verbal Awareness of the audit cycle Awareness of research and application to practice and ability to apply research into practice. Knowledge of clinical governance and its application. Understanding of current best practice and NHS issues and initiatives Competent in IT skills (in particular, use of internet ability to manipulate data electronically, power point presentations). Ensures that own actions support equality, diversity, rights and maintain quality. Desirable Motivation of staff and team building Negotiation Decision Making Leadership Staff development Conflict and problem solving Personal Qualities Essential Able to deal with difficult and sensitive situations with tact and diplomacy. Excellent interpersonal skills, approachable, caring, kind and compassionate. Self-motivated and able to motivate others, enthusiastic, innovative, flexible and adaptable. Assertive, diplomatic, calm and objective Committed to service development. Understands the Trust Values and behaviours Ability to travel as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
ashton road
Lancaster
LA1 4RP
United Kingdom
Employer's website
https://www.uhmb.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Royal Lancaster Infirmary
ashton road
Lancaster
LA1 4RP
United Kingdom
Employer's website
https://www.uhmb.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 2356050
Job summary
Are you an experienced Pharmacy Technician?
Do you want to work in a multi award-winning GP Practice based in one of Londons most popular suburbs, proudly rated Outstanding by the CQC in 2026?
The Richmond Road Partnership are looking to recruit a skilled, experienced, and enthusiastic Pharmacy Technician to join our award-winning practices based in Hackney and Wanstead.
You will work closely with our Lead GP and Clinical Pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients. In addition, you will provide technical and administrative support to the Clinical Pharmacists and Clinicians as well as coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, carers, hospital and community pharmacies, responding to medication queries and updating medical records.
Interested? Apply today!
Main duties of the job
Support the effective management and safe operation of the practice repeat prescribing system and associated prescribing processes
Promote cost-effective use of medicines and minimise medicines waste
Support the practices High-Risk Drug Monitoring (HRDM) protocol
Ensure administrative work is completed in order to achieve and implement prescribing initiatives
Be a reliable, trained and informed resource to answer medicines related administrative queries
Promote the safe and effective use of medicines and support the provision of appropriate patient information, in line with local pharmacy and medicines optimisation guidance
Provide patient counselling and advice on the safe and effective use of medicines, within scope of practice, referring complex or clinical queries to the appropriate clinician
Supervise train and update practice receptionists dealing with all aspects of repeat prescribing, making the best use of their skills
Become a point of contact within and outside the surgery for all who deal with medicines related issues
To develop effective relationships with local Community Pharmacies in relation to medicines management - measured by increased quality of liaison
About us
Richmond Road Partnership have three Practices Richmond Road Medical Centre, Sandringham Practice and Alderbrook Medical Centre. We are forward-thinking, well-established and amongst the highest achieving both locally and nationally. In addition to a full complement of GPs, Nursing Staff, Physiotherapists, Social Prescribers, and Health and Wellbeing Coaches, we have an exceptionally strong and supportive Centralised Clinical Pharmacist Team who will support integration, development, and supervision of this role.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A2192-26-0002
Job locations
136 Richmond Road
Hackney
London
E8 3HN
United Kingdom
Aldersbrook Medical Centre
65 Aldersbrook Road
London
E12 5DL
United Kingdom
Job description
Job responsibilities
Works with PCN and ICB Pharmacists, PCN Pharmacy Technicians, GP Prescribing Leads and other GP staff and is required to:
- Support the effective management and safe operation of the practice repeat prescribing system and associated prescribing processes
- Promote cost-effective use of medicines and minimise medicines waste
- Carry out medication reconciliation following hospital discharge and other transfers of care, including for newly registered patients, to ensure medication records are accurate and up to date
- Support in High Risk Drug Monitoring process of the practice
- Ensure Administrative work is completed in order to achieve and implement prescribing initiatives
- Be a reliable, trained and informed resource to answer medicines related administrative queries
- Promote the safe and effective use of medicines and support the provision of appropriate patient information, in line with local pharmacy and medicines optimisation guidance
- Supervise train and update practice receptionists dealing with all aspects of repeat prescribing, making the best use of their skills
- Support the checking of competency of the above staff on an annual basis
- Become a point of contact within and outside the surgery for all who deal with medicines related issues
- Develop effective relationships with local Community Pharmacies in relation to medicines management (measured by increased quality of liaison)
- Participate in practice-based audits and quality improvement initiatives, supporting data collection, review and implementation of actions as required
- Support the practice in responding to MHRA and CAS alerts, medicines recalls and other medicines safety communications
- Support the management of shared care arrangements with specialist providers, ensuring relevant documentation, monitoring and communication are maintained in accordance with practice protocols
- Identify patients who may benefit from medication reviews and support the booking and coordination of appointments with the appropriate clinician
- Support the practice in delivering relevant QOF, QIPP and locally commissioned enhanced services
Job description
Job responsibilities
Works with PCN and ICB Pharmacists, PCN Pharmacy Technicians, GP Prescribing Leads and other GP staff and is required to:
- Support the effective management and safe operation of the practice repeat prescribing system and associated prescribing processes
- Promote cost-effective use of medicines and minimise medicines waste
- Carry out medication reconciliation following hospital discharge and other transfers of care, including for newly registered patients, to ensure medication records are accurate and up to date
- Support in High Risk Drug Monitoring process of the practice
- Ensure Administrative work is completed in order to achieve and implement prescribing initiatives
- Be a reliable, trained and informed resource to answer medicines related administrative queries
- Promote the safe and effective use of medicines and support the provision of appropriate patient information, in line with local pharmacy and medicines optimisation guidance
- Supervise train and update practice receptionists dealing with all aspects of repeat prescribing, making the best use of their skills
- Support the checking of competency of the above staff on an annual basis
- Become a point of contact within and outside the surgery for all who deal with medicines related issues
- Develop effective relationships with local Community Pharmacies in relation to medicines management (measured by increased quality of liaison)
- Participate in practice-based audits and quality improvement initiatives, supporting data collection, review and implementation of actions as required
- Support the practice in responding to MHRA and CAS alerts, medicines recalls and other medicines safety communications
- Support the management of shared care arrangements with specialist providers, ensuring relevant documentation, monitoring and communication are maintained in accordance with practice protocols
- Identify patients who may benefit from medication reviews and support the booking and coordination of appointments with the appropriate clinician
- Support the practice in delivering relevant QOF, QIPP and locally commissioned enhanced services
Person Specification
Qualifications
Essential
- GPhC Registered Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmacy services
- Accredited Checking Technician
- Minimum 3 year experience in a hospital, community or primary care pharmacy
- Experience with clinical computing systems.
- Experience with basic clinical information.
- Experience of working in a constantly changing environment.
- Computer literate: able to work with Word/Excel and e-mail.
- Methodical approach. Attention to detail in the compiling and verification of data.
Desirable
- Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- Sound knowledge/Experience of working in a GP Practice.
- EMIS user skills
- Understanding of QOF
Experience
Essential
- 3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician
Person Specification
Qualifications
Essential
- GPhC Registered Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmacy services
- Accredited Checking Technician
- Minimum 3 year experience in a hospital, community or primary care pharmacy
- Experience with clinical computing systems.
- Experience with basic clinical information.
- Experience of working in a constantly changing environment.
- Computer literate: able to work with Word/Excel and e-mail.
- Methodical approach. Attention to detail in the compiling and verification of data.
Desirable
- Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- Sound knowledge/Experience of working in a GP Practice.
- EMIS user skills
- Understanding of QOF
Experience
Essential
- 3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Richmond Road Medical Centre
Address
136 Richmond Road
Hackney
London
E8 3HN
United Kingdom
Employer's website
https://www.richmondroadmedicalcentre.nhs.uk (Opens in a new tab)
Employer details
Employer name
Richmond Road Medical Centre
Address
136 Richmond Road
Hackney
London
E8 3HN
United Kingdom
Employer's website
https://www.richmondroadmedicalcentre.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Therapy Support Worker
Imperial College Healthcare NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 2356031
Job summary
An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Trust.
We are looking for an enthusiastic, well-motivated, friendly, and professional individual with excellent organisational and communication skills. This is a full-time post, and you will be required to work both independently and as part of a team.
You would be joining a diverse group of physiotherapists, assistants, clinical specialists, and the lead clinical academic for therapies.
Main duties of the job
- To assist qualified therapy staff to deliver patient care, assessment and treatment including individual and group sessions.
- To carry out tasks, activities and responsibilities delegated by a qualified therapist. To follow instructions of treating qualified therapist to treat patients following a designated treatment plan.
- To communicate with patients, carers and relatives to obtain specific information as directed by the therapist.
- To deal sensitively and constructively with patients and carers who have high levels of anxiety frustration or aggression caused by a variety of issues, such as pain, poor prognosis or limited mobility.
- Care Certificate competencies will need to be achieved within six months of commencement of employment.
- To develop and improve clinical and non-clinical competencies through a work-based development programme.
- To be responsible for maintaining accurate and comprehensive patient records in line with the legal requirements, trust guidelines and professional standard of practice.
- Provide cover for colleagues as appropriate.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-2250
Job locations
St Mary's Hospital
London
W2 1NY
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- General Education to GCSE level including English/ equivocal English qualification.
Desirable
- Care Certificate
- Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
- Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.
Experience
Essential
- Experience of working with the public.
- Previous experience of caring for people in or outside of work.
- Demonstrates knowledge of health care delivery.
- Experience of administrative work e.g. photocopying, filing.
- Experience working in a team.
- Demonstrate a basic knowledge of the role of the relevant therapy professions.
Desirable
- Previous experience of working within therapy departments.
- Previous experience of working in hospital setting.
Skills/Knowledge/ Abilities
Essential
- Able to follow instruction and work both independently and within a team carrying out clinical and administration duties.
- Demonstrate insight into caring/supportive role.
- Demonstrates ability to prioritise own workload in order to meet deadlines.
- Understanding of the therapy support worker role and its limitations and be able and willing to seek advice and assistance from qualified staff as required.
- Knowledge of health and safety, diversity and confidentiality issues.
- Basic IT skills
- Organisational skills
- Demonstrates initiative and self motivation.
- Able to work flexibly based on the needs of the service.
- Ability to comprehend and work within the Trusts policies and procedures.
- Good written and verbal communication skills.
- Able to manage time and prioritise workload.
- To have strategies for dealing with stressful interpersonal situations and frequent exposure to unpleasant conditions.
Desirable
- Experience in UK health care system.
- Knowledge of basic administrative processes.
Person Specification
Education/ Qualifications
Essential
- General Education to GCSE level including English/ equivocal English qualification.
Desirable
- Care Certificate
- Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
- Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.
Experience
Essential
- Experience of working with the public.
- Previous experience of caring for people in or outside of work.
- Demonstrates knowledge of health care delivery.
- Experience of administrative work e.g. photocopying, filing.
- Experience working in a team.
- Demonstrate a basic knowledge of the role of the relevant therapy professions.
Desirable
- Previous experience of working within therapy departments.
- Previous experience of working in hospital setting.
Skills/Knowledge/ Abilities
Essential
- Able to follow instruction and work both independently and within a team carrying out clinical and administration duties.
- Demonstrate insight into caring/supportive role.
- Demonstrates ability to prioritise own workload in order to meet deadlines.
- Understanding of the therapy support worker role and its limitations and be able and willing to seek advice and assistance from qualified staff as required.
- Knowledge of health and safety, diversity and confidentiality issues.
- Basic IT skills
- Organisational skills
- Demonstrates initiative and self motivation.
- Able to work flexibly based on the needs of the service.
- Ability to comprehend and work within the Trusts policies and procedures.
- Good written and verbal communication skills.
- Able to manage time and prioritise workload.
- To have strategies for dealing with stressful interpersonal situations and frequent exposure to unpleasant conditions.
Desirable
- Experience in UK health care system.
- Knowledge of basic administrative processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
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