Job summary

We are looking to recruit an enthusiastic, organised and adaptable Care Navigator to join our friendly rural GP practice on a premanent basis.

As a key member of the practice team, you will support the Practice in the day to day running of the practice, helping to ensure that our patients continue to receive high quality care in a very welcoming and community/family environment.

Main duties of the job

This varied role will involve providing the highest level of care and quality to our patients. The successful candidate will work closely with clinical and administrative colleagues to maintain efficient systems and processes and respond to the evolving needs of the practice.

You will be responsible for the arrangement of clinics, liaising with clinical and admin staff together with patients. You will manage general administrative duties within the practices and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries and bookings.

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

IT skills are essential in this role

About us

As a small practice, we pride ourselves in delivering personalised care and building strong relationships with our patients, our local community and our small team.

We are seeking someone who shares these values and passion, is able to work flexibly across a range of responsibilities.

This is an excellent opportunity for an individual with experience in healthcare/practice administration, or a similar operational role who is looking to develop their skills and bring their experience to our small rural practice

Job summary

An opportunity has arisen for an experienced Band 6 nurse on Ward 7D, Paediatric Assessment and Short Stay Unit in the Royal London Children's Hospital, Barts Health NHS Trust.

The contract is for a permanent part-time role at 0.53 WTE = 6 shifts per month of 11.5 hours a shift.

PASSU is fast paced area with a varied patient profile, providing high-quality nursing care for Babies, Children and Young People under different specialities including, General Paediatrics, Paediatric Oncology, Orthopaedics, Acute mental health and General Paediatric Surgery. The ethos of the unit is working in partnership with the children and their families.

The post holder will have every opportunity to develop new skills and knowledge, working closely with all multi-disciplinary team members. Staff are also encouraged and given the opportunity to continue their professional development through attendance on relevant courses in Barts Education Academy, and externally, with City St George's and London Southbank Universities.

Barts Health has a busy and demanding Children's service, requiring staff to be flexible in their working. The post holder will be required to work within a challenging clinical environment and undertake shift work which will include nights and weekends.

Main duties of the job

To provide clinical leadership to a designated nursing team ensuring the delivery of the highest standard of individualised family centred care to children and their families in conjunction with the interdisciplinary team.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job summary

Barts Health NHS Trust has a vision to be a high performing group of NHS hospitals, renowned for excellence and innovation and providing safe and compassionate care to our patients in east Londonand beyond.

We are looking for a Registered Nurse with a minimum of 2 years practise experience. Ideally, they will have had previous occupational experience or exposure to people who require immunisations and screening. They will be based at The Royal London Hospital to support a new contract that has recently commenced.

The Employee Wellbeing Service, supports Barts Health staff and external contracts by providing protection, prevention and promotion of holistic health. There is a team of clinical and administrative staff, occupational heath Doctors, psychologists and physiotherapist in the Employee Well-being services. The aim is to contribute to patient care effectively and safely by ensuring staff are supported at work.

Main duties of the job

The post-holder will work as part of a team, as well as undertaking routine occupational health activities (with appropriate training) including:o Immunisationso Venepunctureo Spirometry and audiologyo Vision Screeningo Audiometryo Pre-employment Health Assessmentso Assist with the Blood Borne Virus Exposure Processeso Assist with contact tracing caseso Provides occupational health advice on infectious disease exposure, symptoms, or diagnosis, following UKHSA and official guidance, and refers to specialists when needed.

o You will respond to enquiries over email and on the telephone using our WeCare values to deliver a high standard of customer service.o Delivers training to colleagues and presents information to the wider Trust when required, supporting knowledge sharing and consistent application of guidance."

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

21 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£38,488 to £46,852 a year per annum inc pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

259-8306251GSS

Job locations

EWS

London

E1 2AH

United Kingdom

Job description

Job responsibilities

This is an ideal opportunity for a nurse (with an interest in occupational health) to join the Employee Wellbeing Service. It is an opportunity to work in a very busy service and there is an expectation of cross-site working within the Trust

The successful candidate will have the opportunity for further training and development to enable them to undertake the full remit of the post. You will work closely with the team who will support your induction and further training.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description Job responsibilities This is an ideal opportunity for a nurse (with an interest in occupational health) to join the Employee Wellbeing Service. It is an opportunity to work in a very busy service and there is an expectation of cross-site working within the Trust The successful candidate will have the opportunity for further training and development to enable them to undertake the full remit of the post. You will work closely with the team who will support your induction and further training. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Experience

Desirable

• Experience in Occupational Health setting

Skills

Essential

• Phlebotomy
• Experience with Microsoft packages

Desirable

• Experience of giving immunisations
• Experience of working as Practice Nurse

Knowledge

Essential

• Sound clinical Knowledge
• Awareness of infection Control

Desirable

• Knowledge of Health and Safety Law
• Ability to deal sensitively with clients

Qualifications

Essential

• Registered General Nurse

Desirable

• Mentorship

Other

Essential

• Ability to work flexibly at all Trust sites and flexible hours where occasionally required
• Updating of clinical skills and Knowledge and Up-to-date knowledge of professional issues

Person Specification Experience Desirable Experience in Occupational Health setting Skills Essential Phlebotomy Experience with Microsoft packages Desirable Experience of giving immunisations Experience of working as Practice Nurse Knowledge Essential Sound clinical Knowledge Awareness of infection Control Desirable Knowledge of Health and Safety Law Ability to deal sensitively with clients Qualifications Essential Registered General Nurse Desirable Mentorship Other Essential Ability to work flexibly at all Trust sites and flexible hours where occasionally required Updating of clinical skills and Knowledge and Up-to-date knowledge of professional issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

EWS

London

E1 2AH

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barts Health NHS Trust

Address

EWS

London

E1 2AH

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job summary

The role of the Discharge Liaison Practitioner is to support Ward Sisters in delivering a high-quality, patient-focused experience by providing flexible, reliable administrative and operational support. This includes assisting nursing teams in maintaining accurate discharge records and ensuring that discharge processes are safe, effective, and completed in a timely manner, thereby supporting the reduction of patient length of stay.

The role requires excellent interpersonal, communication and organisational skills, with the ability to work collaboratively across multidisciplinary teams. The Discharge Liaison Practitioner will support Ward Sisters in maintaining effective relationships with key stakeholders, including senior staff, medical and nursing teams, allied health professionals, patients and their families, as well as social services and primary care providers.

Main duties of the job

The Discharge Coordinator will play a key role in facilitating safe, effective and timely patient discharge, with a clear focus on reducing avoidable delays and length of stay. The post holder will work proactively with the multidisciplinary team, including ward staff, discharge lounge, Site Practitioners, allied health professionals, and external partners such as Social Services, Primary Care and GPs, to ensure robust and co-ordinated discharge planning from admission through to discharge.

The post holder will ensure that patient journey boards/whiteboards are consistently accurate and up to date, proactively identifying and escalating any potential delays that may impact discharge pathways. They will take ownership of monitoring discharge progress, supporting early identification of barriers and driving actions to mitigate delays.

In supporting the effective running of the ward, the Discharge Coordinator will undertake key administrative and coordination tasks that directly contribute to safe and timely discharge. This includes completing and maintaining discharge planning documentation, liaising with external agencies, coordinating with families and carers, arranging transport, and working closely with therapy teams such as occupational therapy and physiotherapy to ensure all discharge requirements are met without delay.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job summary

Are you looking for a dynamic and rewarding role where delivering exceptional pharmaceutical care is at the heart of everything you do? We are seeking an enthusiastic and dedicated Senior Pharmacy Assistant to join our vibrant team at Luton & Dunstable Hospital. This is an exciting opportunity to work across both our state-of-the-art automated dispensary and our satellite units, playing a vital role in supporting patients through accurate prescription dispensing and effective stock management.

To be considered for this position, you will need prior experience in either a hospital or community pharmacy setting, along with a minimum of NVQ Level 2 in Pharmacy Services or an equivalent qualification. We are looking for someone who brings energy, adaptability, and a genuine passion for enhancing the patient experience.

As part of our seven-day pharmacy service, the role will include some late-night, weekend, and bank holiday shifts. If you are ready to take on a varied role in a forward-thinking department, we would love to hear from you.

Main duties of the job

To provide medicine dispensing services in the main dispensary and satellite dispensary units.

To supervise the activity of trainee Pharmacy Assistants and Pre-registration Trainee Pharmacy Technicians.

To take part in the late dispensary, weekend and bank holiday shift system.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job summary

If you are looking to work alongside a friendly team and have an empathetic ear with amazing typing skills and are a quick learner come and join our team. The role is to support the typing of clinic letters and documents, book appointments and liaise with patients and third parties and therefore a good telephone manner is needed. The successful candidate would also be supporting the Senior Medical Secretaries when they are away with support for typing and other duties befitting the role

Main duties of the job

We are looking for a Part time (15hrs pw) Medical Support Secretary whose duties will include typing of clinic letters and documents, booking appointments, liaising with patients and third patients over the telephone with incoming and outgoing calls hence the need for a clear and positive telephone manner with the individual having an empathetic ear as some patients within the department having speech issues.

The individual will also ensure that the patients pathway is accurately recorded and documented to ensure smooth transition through the department.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

Are you a General Practitioner with passion for delivering high-quality, patient-centred care? If so, we have an exciting opportunity for you at the Cowley Road Medical Practice, a vibrant, community-focused GP practice in East Oxford.

We are looking for a salaried GP on a permanant Contract to work three to eight sessions a week.

You will be supported by, and work with, a diverse multi skilled professional team of clinical and non-clinical approachable staff. In return you will provide high quality, person centred clinical care to our patients.

You will be joining a close-knit team with a rich mix of skills, experience, and knowledge, working together to serve our diverse community which in term provides variety and a high level of job satisfaction.

Cowley Road Medical Practice serves a very diverse population meaning that the role of GP at our Practice provides variety and a high level of job satisfaction.

Main duties of the job

The role will incorporate all the various aspects of day to day general practice in a combination of acute presentation of patients (through duty doctor sessions) as well as chronic disease/long term conditions monitoring and management (through routine telephone/face to face appointment sessions).

In the role, you will provide:

• GMS services to the patient population of Cowley, Oxford.
• A contribution to clinical administration duties.
• A number of duty clinician sessions throughout the week.
• Manage a patient list of 250 patients per session( i.e. 3 session GP will have an allocated list of 750 patients, 7 session GP will have an allocated list of 1,750 patients).

In return, Cowley Road Medical Practice will offer you:

• Competitive salary and NHS pension.
• Work plan: 12 x 15-minute appointments per session.
• 6 weeks annual leave/1 week study leave (pro rata).
• Paid sick leave allowance.
• Flexible working arrangements within the surgery's opening hours of 08.30 to 18.30.
• Weekly clinical/Management meetings.
• No out of hours or weekend commitments, but overtime opportunities if desired.
• High-quality support and a focus on professional development.
• Leadership and Research Opportunities.
• Occupational Health Support.
• A good Work/Life balance.
• Free on-site car parking.

About us

Cowley Road Medical Practice (CRMP) is a well established GP Practice providing various NHS & Primary Clinical Care to patients in East Oxford.

We are a vibrant, forward-thinking Practice that places the care of both our patients & staff at the core of everything we do.

Our close-knit team fosters a warm, friendly & compassionate environment, creating a space where everyone feels valued. Serving a diverse community of over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare assistants (HCAs) & administrative staff work together to provide outstanding care. Every day, our team goes above & beyond to support/improve the health & well-being of the community we are proud to serve.

Rated as GOOD by CQC, our team consists or 30 dedicated professionals. We are committed to implementing a positive workplace in which all staff members are encouraged to grow & develop.

We are actively involved in our local PCN and take a forward-thinking approach to introduce new initiatives that enhance our patient care.

CRMP is supported by Principle Medical Ltd(PML).

PMLis a successful not-for-profit, GP-led organisation providing various clinical services across Oxfordshire & Northamptonshire. They have evolved as a NHS healthcare provider since 2004 & in the last few years have grown significantly, now employing around 300 staff with a turnover of £16m. PML holds GMS contracts, as well as being a GP Federation representing 50 GP practices & nearly 650,000 patients.

Details

Date posted

19 September 2026

Pay scheme

Other

Salary

£10,800 to £11,845 a session Salary dependant on responsibility taken on.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3856-26-0011

Job locations

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Job description

Job responsibilities

Clinical

• To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues.
• Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition.
• Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan.
• To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history.
• Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence.
• To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required.
• To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways.
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events.
• To advise & support members of the public on healthy lifestyles, health promotion & disease prevention.
• Fulfil clinical administrative workload (i.e. pathology results and DocMan).

Communication

• To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways.
• To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision.
• To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission.
• To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs.
• To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols.
• To communicate effectively in demanding & challenging situations.

Professional

• To input to & extract information from clinical IT system.
• To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc.
• To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies.
• To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research.
• To contribute to the analysis of information to inform future development of the service.
• To participate & contribute to clinical meetings.
• To identify risks to service provision & highlight them to the Clinical Lead.
• To work within the requirements of Data Protection legislation as it applies to patient records.
• To maintain current professional registration & indemnity.

Organisational

• To operate as an effective member of the Practice team
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters.
• To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested.
• To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.

Managerial

• Optional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise.
• To ensure effective time management & prioritisation of workload.
• To ensure the security, safe storage & maintenance of any allocated equipment & goods.
• To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence.
• To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.

Job description Job responsibilities Clinical To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues. Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition. Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan. To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history. Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence. To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required. To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways. To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events. To advise & support members of the public on healthy lifestyles, health promotion & disease prevention. Fulfil clinical administrative workload (i.e. pathology results and DocMan).Communication To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways. To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision. To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission. To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs. To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols. To communicate effectively in demanding & challenging situations.Professional To input to & extract information from clinical IT system. To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc. To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies. To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research. To contribute to the analysis of information to inform future development of the service. To participate & contribute to clinical meetings. To identify risks to service provision & highlight them to the Clinical Lead. To work within the requirements of Data Protection legislation as it applies to patient records. To maintain current professional registration & indemnity.Organisational To operate as an effective member of the Practice team To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters. To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested. To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.ManagerialOptional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise. To ensure effective time management & prioritisation of workload. To ensure the security, safe storage & maintenance of any allocated equipment & goods. To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence. To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.

Person Specification

Experience

Essential

• GP Vocational or additional experience in general practice.
• Committed to quality customer care/delivering excellent customer service.
• Experience working in GP Practice/Primary Care.
• Evidence of commitment to Continued Personal Development.
• Proficiency in minor illness and minor injury treatment.

Desirable

• Experience in a Safeguarding or Clinical Lead role.

Knowledge and Skills

Essential

• Knowledge of anatomy & physiology is required to effectively assess/treat patients.
• Strong Clinical reasoning, assessment & diagnostic skills.
• General IT skills.
• Knowledge of Data Protection & understanding the requirement to maintain confidentiality.
• Ability to prioritise workload and work to deadlines.
• Able to work with minimal supervision following set procedures.
• Excellent communication skills to interact effectively with patients, families & healthcare team members.
• Ability to work as a member of a team.
• A compassionate approach with a strong commitment to patient advocacy & support.

Desirable

• Knowledge of EMIS, DocMan and ICE.

Other

Essential

• Flexible approach to work and adaptable to change.
• Committed to quality customer care/delivering excellent customer service.

Qualifications

Essential

• Recognised Medical Degree (MBChB , MBBS or equivalent).
• General Practitioner (Certificate of Completion of Training CCT).
• Full GMC Registration.
• National Performers List registration.
• GP Vocational or additional experience in general practice.

Desirable

• MRCGP.

Person Specification Experience Essential GP Vocational or additional experience in general practice. Committed to quality customer care/delivering excellent customer service. Experience working in GP Practice/Primary Care. Evidence of commitment to Continued Personal Development. Proficiency in minor illness and minor injury treatment. Desirable Experience in a Safeguarding or Clinical Lead role. Knowledge and Skills Essential Knowledge of anatomy & physiology is required to effectively assess/treat patients. Strong Clinical reasoning, assessment & diagnostic skills. General IT skills. Knowledge of Data Protection & understanding the requirement to maintain confidentiality. Ability to prioritise workload and work to deadlines. Able to work with minimal supervision following set procedures. Excellent communication skills to interact effectively with patients, families & healthcare team members. Ability to work as a member of a team. A compassionate approach with a strong commitment to patient advocacy & support. Desirable Knowledge of EMIS, DocMan and ICE. Other Essential Flexible approach to work and adaptable to change. Committed to quality customer care/delivering excellent customer service. Qualifications Essential Recognised Medical Degree (MBChB , MBBS or equivalent). General Practitioner (Certificate of Completion of Training CCT). Full GMC Registration. National Performers List registration. GP Vocational or additional experience in general practice. Desirable MRCGP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cowley Road Medical Practice

Address

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Employer's website

https://www.cowleyroadmedicalpractice.org.uk/ (Opens in a new tab)

Employer details

Employer name

Cowley Road Medical Practice

Address

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Employer's website

https://www.cowleyroadmedicalpractice.org.uk/ (Opens in a new tab)

Job summary

Are you a General Practitioner with passion for delivering high-quality, patient-centred care? If so, we have an exciting opportunity for you at the Cowley Road Medical Practice, a vibrant, community-focused GP practice in East Oxford.

We are looking for a GP on a 6-month fixed term Contract to work three to four sessions a week from December 2026 to May 2027 (covering Maternity Leave).

You will be supported by, and work with, a diverse multi skilled professional team of clinical and non-clinical approachable staff. In return you will provide high quality, person centred clinical care to our patients.

You will be joining a close-knit team with a rich mix of skills, experience, and knowledge, working together to serve our diverse community which in term provides variety and a high level of job satisfaction.

Cowley Road Medical Practice serves a very diverse population meaning that the role of GP at our Practice provides variety and a high level of job satisfaction.

Main duties of the job

The role will incorporate all the various aspects of day to day general practice in a combination of acute presentation of patients (through duty doctor sessions) as well as chronic disease/long term conditions monitoring and management (through routine telephone/face to face appointment sessions).

In the role, you will provide:

• GMS services to the patient population of Cowley, Oxford.
• A contribution to clinical administration duties.
• A number of duty clinician sessions throughout the week.
• Manage a patient list of 250 patients per session( i.e. 3 session GP will have an allocated list of 750 patients, 7 session GP will have an allocated list of 1,750 patients).

In return, Cowley Road Medical Practice will offer you:

• Competitive salary and NHS pension.
• Work plan: 12 x 15-minute appointments per session.
• 6 weeks annual leave/1 week study leave (pro rata).
• Paid sick leave allowance.
• Flexible working arrangements within the surgery's opening hours of 08.30 to 18.30.
• Weekly clinical/Management meetings.
• No out of hours or weekend commitments, but overtime opportunities if desired.
• High-quality support and a focus on professional development.
• Leadership and Research Opportunities.
• Occupational Health Support.
• A good Work/Life balance.
• Free on-site car parking.

About us

Cowley Road Medical Practice (CRMP) is a well established GP Practice providing various NHS & Primary Clinical Care to patients in East Oxford.

We are a vibrant, forward-thinking Practice that places the care of both our patients & staff at the core of everything we do.

Our close-knit team fosters a warm, friendly & compassionate environment, creating a space where everyone feels valued. Serving a diverse community of over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare assistants (HCAs) & administrative staff work together to provide outstanding care. Every day, our team goes above & beyond to support/improve the health & well-being of the community we are proud to serve.

Rated as GOOD by CQC, our team consists or 30 dedicated professionals. We are committed to implementing a positive workplace in which all staff members are encouraged to grow & develop.

We are actively involved in our local PCN and take a forward-thinking approach to introduce new initiatives that enhance our patient care.

CRMP is supported by Principle Medical Ltd(PML).

PMLis a successful not-for-profit, GP-led organisation providing various clinical services across Oxfordshire & Northamptonshire. They have evolved as a NHS healthcare provider since 2004 & in the last few years have grown significantly, now employing around 300 staff with a turnover of £16m. PML holds GMS contracts, as well as being a GP Federation representing 50 GP practices & nearly 650,000 patients.

Details

Date posted

19 September 2026

Pay scheme

Other

Salary

£10,800 to £11,845 a session Salary dependant on responsibility taken on.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3856-26-0012

Job locations

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Job description

Job responsibilities

Clinical

• To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues.
• Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition.
• Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan.
• To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history.
• Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence.
• To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required.
• To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways.
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events.
• To advise & support members of the public on healthy lifestyles, health promotion & disease prevention.
• Fulfil clinical administrative workload (i.e. pathology results and DocMan).

Communication

• To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways.
• To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision.
• To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission.
• To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs.
• To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols.
• To communicate effectively in demanding & challenging situations.

Professional

• To input to & extract information from clinical IT system.
• To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc.
• To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies.
• To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research.
• To contribute to the analysis of information to inform future development of the service.
• To participate & contribute to clinical meetings.
• To identify risks to service provision & highlight them to the Clinical Lead.
• To work within the requirements of Data Protection legislation as it applies to patient records.
• To maintain current professional registration & indemnity.

Organisational

• To operate as an effective member of the Practice team
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters.
• To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested.
• To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.

Managerial

• Optional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise.
• To ensure effective time management & prioritisation of workload.
• To ensure the security, safe storage & maintenance of any allocated equipment & goods.
• To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence.
• To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.

Job description Job responsibilities Clinical To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues. Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition. Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan. To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history. Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence. To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required. To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways. To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events. To advise & support members of the public on healthy lifestyles, health promotion & disease prevention. Fulfil clinical administrative workload (i.e. pathology results and DocMan).Communication To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways. To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision. To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission. To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs. To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols. To communicate effectively in demanding & challenging situations.Professional To input to & extract information from clinical IT system. To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc. To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies. To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research. To contribute to the analysis of information to inform future development of the service. To participate & contribute to clinical meetings. To identify risks to service provision & highlight them to the Clinical Lead. To work within the requirements of Data Protection legislation as it applies to patient records. To maintain current professional registration & indemnity.Organisational To operate as an effective member of the Practice team To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters. To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested. To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.ManagerialOptional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise. To ensure effective time management & prioritisation of workload. To ensure the security, safe storage & maintenance of any allocated equipment & goods. To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence. To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.

Person Specification

Experience

Essential

• GP Vocational or additional experience in general practice.
• Committed to quality customer care/delivering excellent customer service.
• Experience working in GP Practice/Primary Care.
• Evidence of commitment to Continued Personal Development.
• Proficiency in minor illness and minor injury treatment.

Desirable

• Experience in a Safeguarding or Clinical Lead role.

Knowledge and Skills

Essential

• Knowledge of anatomy & physiology is required to effectively assess/treat patients.
• Strong Clinical reasoning, assessment & diagnostic skills.
• General IT skills.
• Knowledge of Data Protection & understanding the requirement to maintain confidentiality.
• Ability to prioritise workload and work to deadlines.
• Able to work with minimal supervision following set procedures.
• Excellent communication skills to interact effectively with patients, families & healthcare team members.
• Ability to work as a member of a team.
• A compassionate approach with a strong commitment to patient advocacy & support.

Desirable

• Knowledge of EMIS, DocMan and ICE.

Other

Essential

• Flexible approach to work and adaptable to change.
• Committed to quality customer care/delivering excellent customer service.

Qualifications

Essential

• Recognised Medical Degree (MBChB , MBBS or equivalent).
• General Practitioner (Certificate of Completion of Training CCT).
• Full GMC Registration.
• National Performers List registration.
• GP Vocational or additional experience in general practice.

Desirable

• MRCGP.

Person Specification Experience Essential GP Vocational or additional experience in general practice. Committed to quality customer care/delivering excellent customer service. Experience working in GP Practice/Primary Care. Evidence of commitment to Continued Personal Development. Proficiency in minor illness and minor injury treatment. Desirable Experience in a Safeguarding or Clinical Lead role. Knowledge and Skills Essential Knowledge of anatomy & physiology is required to effectively assess/treat patients. Strong Clinical reasoning, assessment & diagnostic skills. General IT skills. Knowledge of Data Protection & understanding the requirement to maintain confidentiality. Ability to prioritise workload and work to deadlines. Able to work with minimal supervision following set procedures. Excellent communication skills to interact effectively with patients, families & healthcare team members. Ability to work as a member of a team. A compassionate approach with a strong commitment to patient advocacy & support. Desirable Knowledge of EMIS, DocMan and ICE. Other Essential Flexible approach to work and adaptable to change. Committed to quality customer care/delivering excellent customer service. Qualifications Essential Recognised Medical Degree (MBChB , MBBS or equivalent). General Practitioner (Certificate of Completion of Training CCT). Full GMC Registration. National Performers List registration. GP Vocational or additional experience in general practice. Desirable MRCGP.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cowley Road Medical Practice

Address

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Employer's website

https://www.cowleyroadmedicalpractice.org.uk/ (Opens in a new tab)

Employer details

Employer name

Cowley Road Medical Practice

Address

East Oxford Health Centre

Manzil Way

Oxford

Oxfordshire

OX4 1XD

United Kingdom

Employer's website

https://www.cowleyroadmedicalpractice.org.uk/ (Opens in a new tab)

Job summary

Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients . We require an enthusiastic experienced and flexible Receptionist in a temporary role which may be able to be extended on a month by month basis after the 3 months. We are also open until 8pm on Monday/Thursday evenings and on alternate Saturday afternoons. These weekend and evening hours are paid at an enhanced rate of £21.40 per hour

If you have excellent telephone and communication skills, can work well under pressure as well as being a good team player we would like to hear from you. Experience in a receptionist/admin role within primary care would be preferred.

Main duties of the job

To provide a high quality, professional reception service to our patients, . To act as the first point of contact for patients contacting the Practice and to represent the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the satisfaction of the patients. This is a high pressure role with a heavy workload and variety of tasks to juggle throughout the day. An ability to prioritise, have attention to detail and to remain calm under pressure is essential

About us

We have an experienced team of non-clinical staff , salaried GPs and practice nurses with the practice actively involved in a thriving Primary Care Network with a variety of allied health professionals supporting the practice including Pharmacists, Social Prescribers, Physiotherapist and Mental Health support workers.

Job summary

Applications are invited for a Locum Consultant Haematologist to undertake 10PAs at the North Middlesex University Hospital NHS Trust.

The Department is a specialist centre for haemoglobin and red cell disorders, operating as the centre for a large Red Cell Network. We also treat a wide range of malignant and benign conditions, including level 2B malignant haematology patients (salvage chemotherapy for lymphoma), with the exception of haemophilia, intensive treatment of acute leukaemia and bone marrow transplantation. We offer a comprehensive nurse-led anticoagulation service and we have an established hospital transfusion service.

Applicants must have full registration with the GMC including a License to Practice and be on the Specialist Register (or be within six months of obtaining their Certificate of Completion of Training or equivalent.

Main duties of the job

The successful applicant will join a dynamic and friendly team to provide a full range of Clinical Haematology services at NMUH.

The post-holder will have a comprehensive training in haematology and will be capable of handling the range of clinical and laboratory haematology problems that occur in the setting on a district general hospital. The post-holder will be encouraged and supported to develop an interest in myeloid disorders and will also lead on immune haematological disorders such as ITP and autoimmune haemolytic anaemia.

The appointee will be expected to work with other specialities to develop service pathways and guidance related to cancer-associated thrombosis. and to develop the department's research portfolio in non-malignant haematology.

The post-holder will review General Haematology referrals, including two-week wait target referrals. They will be encouraged and supported to develop a specific interest in thrombosis, leading on obstetric haematology matters. They will also be the named lead for patients with immune-related haematological disorders.

The post-holder will also have an opportunity to play an active role in the North London non-malignant research network, and to develop the research portfolio and drive recruitment into clinical studies involving non-malignant disorders at NMUH.

About us

This large acute Trust, serving a population of approximately 500,000 in North London, is a busy and ambitious hospital housed largely in recently refurbished facilities. The post-holder will be part of an enthusiastic and friendly team of 6 consultant haematologists, 6 trainee doctors; 3 nurse specialists and a highly experienced Transfusion Practitioner. The team prides itself of its great deal of team-spirit and co-operation, with much flexibility and mutual support. The appointee will participate in an in-patient attending rota as well as in a 1 in 5 on-call rota out of hours.

Job summary

Location: Hart Medical Practice, Hartlepool

Hours: 24 hours per week (part-time/job share applicants will be welcome)

Contract: Up to 12 months fixed term (maternity cover)

We are a busy 6 doctor GP practice and we require an enthusiastic, and versatile Medical Receptionist/Administrator to join our friendly team for a period of approximately 12 months toprovide Maternity Leave cover.

General practice is a challenging environment that requires a flexible and calm approach with the ability to multi-task and work under pressure at peak times and given the nature of the position the applicant must have good communication skills.

The ideal candidate will be a highly motivated team player who has customer service/patient experience.

IT and keyboard skills are essential.

A working knowledge of SystmOne would be advantageous although training will be provided for the right candidate.

Experience of working in a GP practice and knowledge of medical terminology are also advantageous but not a necessity.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf one of our member practices, Hart Medical Practice.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Job share

Reference number

B0524-26-0032

Job locations

Hart Medical Practice

Surgery Lane

Hartlepool

TS24 9DN

United Kingdom

Job description

Job responsibilities

Patient and Community Services

Face to Face contact with patients and visitors.

Welcoming patients and communicating with members of the practice team.

Handing completed repeat prescriptions to patient and checking names and address.

Process appointment requests for future appointments from patients by telephone and in person.

Deal with visits requests and liaise with GP and patient.

Administration

To have a thorough knowledge of all practice procedures.

To work in accordance with written protocols.

To work with various IT programmes and Clinical Systems.

Filing and Photocopying as requested.

Data entry.

Process patients change of address with a knowledge of practice area.

Scanning letters and filing into patients clinical record using a document management tool.

Making referrals to community services using SystmOne and NHS email.

Telephone

Have working knowledge of telephone system, during and after hours.

Telephonist taking calls and dealing with each request appropriately.

Respond to emergency calls appropriately.

Information Governance

• Comply with all Information Governance Policies.
• Comply with all systems for data security and protection.
• Must complete annual IG training.

Premises and Equipment

Clear rooms after surgeries.

Ensure building security and report any problems.

Maintain stock and monitor stationery levels in all rooms.

Tidy waiting areas and surgery ready for next session.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually).
• Reporting potential risks identified.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services

The post-holder will

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.
• Any other tasks allocated by managers

Job description Job responsibilities Patient and Community Services Face to Face contact with patients and visitors. Welcoming patients and communicating with members of the practice team. Handing completed repeat prescriptions to patient and checking names and address. Process appointment requests for future appointments from patients by telephone and in person. Deal with visits requests and liaise with GP and patient.Administration To have a thorough knowledge of all practice procedures. To work in accordance with written protocols. To work with various IT programmes and Clinical Systems. Filing and Photocopying as requested. Data entry. Process patients change of address with a knowledge of practice area. Scanning letters and filing into patients clinical record using a document management tool. Making referrals to community services using SystmOne and NHS email.Telephone Have working knowledge of telephone system, during and after hours. Telephonist taking calls and dealing with each request appropriately. Respond to emergency calls appropriately.Information Governance Comply with all Information Governance Policies. Comply with all systems for data security and protection. Must complete annual IG training.Premises and Equipment Clear rooms after surgeries. Ensure building security and report any problems. Maintain stock and monitor stationery levels in all rooms. Tidy waiting areas and surgery ready for next session.Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & safetyThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually). Reporting potential risks identified. Equality and diversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. QualityThe post-holder will strive to maintain quality within the practice, and will Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resourcesCommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly.Contribution to the implementation of servicesThe post-holder will Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Any other tasks allocated by managers

Person Specification

Behaviours

Essential

• Smart, polite and confident.
• Planning and organising.
• Performing under pressure.
• Adaptability.
• Using initiative.
• Team working.
• Self motivated.
• Flexibility.
• Confidentiality.

Qualifications

Essential

• Good standard of general education.
• GCSE Mathematics C (equivalent) or above.
• GCSE English C (equivalent) or above.

Desirable

• AMSPAR Receptionist certificate.
• NVQII in Customer Care.

Knowledge

Desirable

• Knowledge of SystmOne Clinical System

Experience

Essential

• Experience of working with the general public.

Desirable

• Experience of reception work.
• Experience of working within General Practice.

Skills

Essential

• Excellent communication skills (Written and Oral).
• IT skills.
• Clear, polite telephone manner.
• Time Management and the ability to work to deadlines.
• Problem solving skills.
• Interpersonal skills.

Person Specification Behaviours Essential Smart, polite and confident. Planning and organising. Performing under pressure. Adaptability. Using initiative. Team working. Self motivated. Flexibility. Confidentiality. Qualifications Essential Good standard of general education. GCSE Mathematics C (equivalent) or above. GCSE English C (equivalent) or above. Desirable AMSPAR Receptionist certificate. NVQII in Customer Care. Knowledge Desirable Knowledge of SystmOne Clinical System Experience Essential Experience of working with the general public. Desirable Experience of reception work. Experience of working within General Practice. Skills Essential Excellent communication skills (Written and Oral). IT skills. Clear, polite telephone manner. Time Management and the ability to work to deadlines. Problem solving skills. Interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Hart Medical Practice

Surgery Lane

Hartlepool

TS24 9DN

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Hart Medical Practice

Surgery Lane

Hartlepool

TS24 9DN

United Kingdom

Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Job summary

We are seeking an experienced, knowledgeable, and driven leader for the role of Head of Quality Governance & Risk at The Christie NHS Foundation Trust. The right person will have an ambitious approach to leading the quality governance agenda to drive the very best patient outcomes and experience. Supporting the Assistant Director of Quality Governance, this role will play an important part in continuing to drive forward and provide leadership to the Trust's Quality Governance agenda and Risk Management Strategy. They will provide visible professional leadership which inspires, motivates, and engages teams across the organisation.

The right candidate will be able to demonstrate success in delivering Quality Improvement Methods and Strategies with a solid background in project management and transformation. They will act as a subject matter expert on quality improvement, risk management, patient safety standards and regulatory requirements. They will be a confident communicator who models civility and compassion and able to engage a wide range of stakeholders. The post holder should be resilient, self-motivated, politically astute, and able to negotiate challenging situations and interactions.

Applicants should note that to be successful at the initial stage of recruitment, the personal statement and job history need to demonstrate a solid understanding and evidence of implementation of a range of Quality Improvement methodologies and project / programme management experience.

Main duties of the job

Deputising for The Assistant Director of Quality Governance, The role will provide strategic and operational leadership to ensure robust systems and processes are in place for effective governance across The Christie NHS Foundation Trust.

Provide senior level leadership and direction to the Patient Safety, Clinical Governance, Health & Safety, Risk and Quality Improvement teams.

Lead the continual development and evolution of the Trust Local Risk Management System and associated strategies.

The postholder will work collaboratively to promote a culture of transparency, learning, and continuous improvement, ensuring compliance with regulatory requirements and delivering high standards of care.

About us

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,582 to £77,368 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

413-107827-QS-DA-A

Job locations

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Job description

Job responsibilities

Responsibilities

Act as the formal deputy to the Associate Director of Quality Governance,including representation at senior meetings, committees, and external forums. Provide leadership in the absence of the Associate Director, ensuringcontinuity across quality governance functions. Contribute to Board-level and executive reports related to risk, patient safety,complaints, legal, health & safety and regulatory complianceGovernance and Assurance Support the production, publication and delivery of the Trusts QualityImprovement Strategy and Governance Framework, working closely withdivisional and corporate teams. Oversee the administration and review of the Trusts risk registers, ensuringalignment with the Board Assurance Framework and risk managementstrategy. Coordinate the production of external assurance submissions, CQC evidencepreparation, and regulatory reporting. Contribute to governance training and development across the Trust. Embed improvement methodologies into governance processes. Drive the learning culture by supporting knowledge transfer from internal and external reviews, inquiries and national guidance.JD & Person Specification Head of Quality Governance & Risk; March 2025

Risk Management

Lead the implementation and monitoring of the Trusts Risk ManagementStrategy aims and objectives. Promote the integration of risk management into operational and clinicalprocesses. Lead a culture that supports staff to identify, assess, and manage clinical andnon-clinical risks. Ensure robust escalation processes are in place.Patient Safety and Incident Response Oversee incident reporting systems and ensure investigations are undertakenin line with the Patient Safety Incident Response Framework. Monitor trends, themes, and learning from patient safety incidents,complaints, claims, and inquests. Work collaboratively with the Patient Safety Team to ensure that learning from incidents is embedded across the Trust.

Duty of Candour

Champion the Duty of Candour, ensuring staff are trained and supported todeliver open and honest communication with patients and families following harm events.

Health and Safety and Legal Assurance

Work in collaboration with the Head of Health and Safety and Legal Services to provide assurance on compliance with the Health and Safety at Work Act and NHS Resolution processes. Provide input to claims management, coronial processes, and learning from inquests.

Leadership and Team Management

Provide leadership to teams responsible for patient safety, risk management, complaints & PALS, health and safety, claims and quality improvement & clinical audit Ensure staff have access to appropriate training, support, and development opportunities. Foster and role model a culture of collaboration, professionalism, andcontinuous improvement.

Stakeholder Engagement

Promote patient and public involvement in governance and serviceimprovement initiatives. Foster close working relationships with divisional leadership teams to align divisional governance arrangements with governance arrangements ensuring accountability and oversight

Finance

Ensure value for money and best use of resources when planning andinitiating. Quality improvement activities in dispensing allocated budgets. Responsible for management of managed employees and directorate budget. monitoring the budget position within the department to ensure spending is reasonable, of the best value and accurately recorded. Seek out opportunities for value improvement / efficiencies within budgets.

Job description Job responsibilities Responsibilities Act as the formal deputy to the Associate Director of Quality Governance,including representation at senior meetings, committees, and external forums. Provide leadership in the absence of the Associate Director, ensuringcontinuity across quality governance functions. Contribute to Board-level and executive reports related to risk, patient safety,complaints, legal, health & safety and regulatory complianceGovernance and Assurance Support the production, publication and delivery of the Trusts QualityImprovement Strategy and Governance Framework, working closely withdivisional and corporate teams. Oversee the administration and review of the Trusts risk registers, ensuringalignment with the Board Assurance Framework and risk managementstrategy. Coordinate the production of external assurance submissions, CQC evidencepreparation, and regulatory reporting. Contribute to governance training and development across the Trust. Embed improvement methodologies into governance processes. Drive the learning culture by supporting knowledge transfer from internal and external reviews, inquiries and national guidance.JD & Person Specification Head of Quality Governance & Risk; March 2025 Risk Management Lead the implementation and monitoring of the Trusts Risk ManagementStrategy aims and objectives. Promote the integration of risk management into operational and clinicalprocesses. Lead a culture that supports staff to identify, assess, and manage clinical andnon-clinical risks. Ensure robust escalation processes are in place.Patient Safety and Incident Response Oversee incident reporting systems and ensure investigations are undertakenin line with the Patient Safety Incident Response Framework. Monitor trends, themes, and learning from patient safety incidents,complaints, claims, and inquests. Work collaboratively with the Patient Safety Team to ensure that learning from incidents is embedded across the Trust. Duty of Candour Champion the Duty of Candour, ensuring staff are trained and supported todeliver open and honest communication with patients and families following harm events. Health and Safety and Legal Assurance Work in collaboration with the Head of Health and Safety and Legal Services to provide assurance on compliance with the Health and Safety at Work Act and NHS Resolution processes. Provide input to claims management, coronial processes, and learning from inquests. Leadership and Team Management Provide leadership to teams responsible for patient safety, risk management, complaints & PALS, health and safety, claims and quality improvement & clinical audit Ensure staff have access to appropriate training, support, and development opportunities. Foster and role model a culture of collaboration, professionalism, andcontinuous improvement. Stakeholder Engagement Promote patient and public involvement in governance and serviceimprovement initiatives. Foster close working relationships with divisional leadership teams to align divisional governance arrangements with governance arrangements ensuring accountability and oversight Finance Ensure value for money and best use of resources when planning andinitiating. Quality improvement activities in dispensing allocated budgets. Responsible for management of managed employees and directorate budget. monitoring the budget position within the department to ensure spending is reasonable, of the best value and accurately recorded. Seek out opportunities for value improvement / efficiencies within budgets.

Person Specification

Qualifications

Essential

• Educated to Masters level (in a relevant discipline) or equivalent level, or equivalent experience of working at a senior level
• Quality improvement qualification or equivalent previous experience

Desirable

• Post-graduate governance qualification or previous experience
• Post-graduate management, leadership qualification or previous experience

Experience

Essential

• Experience of working in a patient safety-related role with an understanding of the principles that underpin approaches to improving patient safety in health systems
• Experience and knowledge of the components of clinical governance, incident response, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care
• Experience of working in a strategic leadership role supporting Board Executives (includes voluntary experience)
• Experience of implementing national guidelines and policies with the ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented
• Experience of developing & delivering training programmes
• Experience of working collaboratively with patients/service/stakeholders to improve quality of service by co-design
• Evidence of post qualifying and continuing professional development
• Experience in providing advice on complex professional and other people issues

Desirable

• Experience of managing and prioritising a budget with solid working knowledge of financial processes and budget setting
• Experience in project/change management in a healthcare environment and driving improvement for the safety of patients which can include techniques and tools such as Agile, Prince 2 or Managing Successful Projects

Skills

Essential

• Ability to interpret complex information (including patient safety incident data, administrative data, mortality data) that may conflict and where expert opinion may differ
• Ability to communicate effectively with clinical, academic and all levels of staff
• Ability to provide senior leadership and work with senior leaders
• Ability to develop and communicate a vision, and convert that into plans, objectives and deliverables working to tight and often changing deadlines
• Ability to develop and maintain collaborative relationships and deal confidently with staff at all levels of an organisation
• Ability to make decisions autonomously, when required, on difficult issues
• Ability to manage time effectively and to prioritise
• Ability to use established networks and create new ones to share good practice and facilitate engagement with regional colleagues and the national patient safety team
• Ability to use informed persuasion to influence others
• Able to negotiate and influence at an organisational level and externally with a range of stakeholders
• Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
• High quality presentation skills and ability to provide and effectively communicate highly complex, sensitive and contentious information
• Working knowledge of Microsoft Office with intermediate keyboard skills
• High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources draw appropriate conclusions and present in a clear concise manner

Knowledge

Essential

• Knowledge of systems thinking, human factors understanding and just culture principle
• Knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on key protected characteristics
• Knowledge and understanding of the factors that contribute to healthcare inequalities and access to services
• Knowledge and experience of developments in quality improvement science
• Knowledge of the NHS patient safety strategy and how it can be implemented
• Knowledge of safeguarding and the legal duties expected

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• Enables change, viewing it as an opportunity to learn and develop
• Kind and compassionate
• Courage to speak truthfully and challenge appropriately
• Demonstrably involves patients and the public in their work
• Actively develops themselves and supports others to do the same.

Person Specification Qualifications Essential Educated to Masters level (in a relevant discipline) or equivalent level, or equivalent experience of working at a senior level Quality improvement qualification or equivalent previous experience Desirable Post-graduate governance qualification or previous experience Post-graduate management, leadership qualification or previous experience Experience Essential Experience of working in a patient safety-related role with an understanding of the principles that underpin approaches to improving patient safety in health systems Experience and knowledge of the components of clinical governance, incident response, risk management and assurance function; current NHS national policies, standards, requirements and directions that relate to measuring and improving the quality and safety of patient care Experience of working in a strategic leadership role supporting Board Executives (includes voluntary experience) Experience of implementing national guidelines and policies with the ability to interpret national advice, guidance and requirements and advise their organisation on how these should be implemented Experience of developing & delivering training programmes Experience of working collaboratively with patients/service/stakeholders to improve quality of service by co-design Evidence of post qualifying and continuing professional development Experience in providing advice on complex professional and other people issues Desirable Experience of managing and prioritising a budget with solid working knowledge of financial processes and budget setting Experience in project/change management in a healthcare environment and driving improvement for the safety of patients which can include techniques and tools such as Agile, Prince 2 or Managing Successful Projects Skills Essential Ability to interpret complex information (including patient safety incident data, administrative data, mortality data) that may conflict and where expert opinion may differ Ability to communicate effectively with clinical, academic and all levels of staff Ability to provide senior leadership and work with senior leaders Ability to develop and communicate a vision, and convert that into plans, objectives and deliverables working to tight and often changing deadlines Ability to develop and maintain collaborative relationships and deal confidently with staff at all levels of an organisation Ability to make decisions autonomously, when required, on difficult issues Ability to manage time effectively and to prioritise Ability to use established networks and create new ones to share good practice and facilitate engagement with regional colleagues and the national patient safety team Ability to use informed persuasion to influence others Able to negotiate and influence at an organisational level and externally with a range of stakeholders Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate High quality presentation skills and ability to provide and effectively communicate highly complex, sensitive and contentious information Working knowledge of Microsoft Office with intermediate keyboard skills High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources draw appropriate conclusions and present in a clear concise manner Knowledge Essential Knowledge of systems thinking, human factors understanding and just culture principle Knowledge and understanding of the Equalities Act 2010, including the importance of collecting and analysing data on key protected characteristics Knowledge and understanding of the factors that contribute to healthcare inequalities and access to services Knowledge and experience of developments in quality improvement science Knowledge of the NHS patient safety strategy and how it can be implemented Knowledge of safeguarding and the legal duties expected Values Essential Ability to demonstrate the organisational values and behaviours Other Essential Enables change, viewing it as an opportunity to learn and develop Kind and compassionate Courage to speak truthfully and challenge appropriately Demonstrably involves patients and the public in their work Actively develops themselves and supports others to do the same.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Christie NHS FT

Address

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Quality and Standards - E00025

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job summary

Please do not submit a new application if you have applied and been interviewed for this role with ELFT within the last three months.

Health Care Assistants for Mental Health

An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.

We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.

Main duties of the job

To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

The post holder will provide a high-quality specialist physiotherapy service to adults within forensic inpatient mental health services, delivering assessment, treatment and rehabilitation for individuals with musculoskeletal and respiratory conditions. The role will focus on improving physical function, mobility, respiratory health and overall well-being through evidence-based physiotherapy interventions, while addressing the significant physical health inequalities experienced by people with severe mental illness in secure settings.

As a new role within the multidisciplinary team, the post holder will help bridge the gap between inpatient and community physiotherapy services by developing rehabilitation pathways that promote continuity of care and support safe discharge. The role will contribute to the development of Teir 3 weight management service within forensic services, alongside musculoskeletal rehabilitation, falls prevention and health promotion initiatives.

Working collaboratively with multidisciplinary colleagues, the post holder will support the prevention and management of long-term conditions through tailored exercise programs, physical activity promotion and patient education. The post holder will work autonomously, managing a defined caseload of complex patients with diverse physical and mental health needs, demonstrating advanced clinical reasoning and evidence-based practice.

Main duties of the job

1. To be professionally and legally responsible and accountable for all aspects of own work, ensuring high standards of clinical care for clients under your management.
2. To accept clinical responsibility as an autonomous practitioner for a designated caseload, organising workload efficiently according to clinical priorities and available time.
3. To assess and clinically diagnose clients using investigative and analytical skills; formulate individual management and treatment programs using advanced clinical reasoning and appropriate treatment options.
4. To assess clients' understanding of treatment proposals and capacity to give informed consent, working within the legal framework where capacity is lacking.
5. To continuously assess and evaluate treatment programs, modifying them according to client needs.
6. Independently manage a complex caseload, providing specialist physiotherapy to forensic inpatients with mental illness and complex physical, cognitive, psychological, social, sensory and emotional needs, while recognising diversity.
7. Establish therapeutic relationships with clients and carers to promote participation.
8. Develop specialised treatment, rehabilitation and maintenance programs collaboratively with clients, carers and other agencies, selecting appropriate interventions.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive, so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations

Job summary

Please note: If you have already applied for 259-8222815NUH you do not need to apply for this vacancy as your application will be reviewed already.The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust. Also to ensure and participate in providing an effective administration service to the multidisciplinary team.

Main duties of the job

• Coordinating patient pathways from referral through to treatment, ensuring patients receive timely and efficient care.
• Managing and validating Referral to Treatment (RTT) pathways, including 18-week pathway monitoring and escalation of potential breaches.
• Booking, amending and managing outpatient appointments, investigations and follow-up appointments in line with Trust policies and waiting time standards.
• Maintaining accurate patient records on Trust systems and ensuring data quality is upheld at all times.
• Communicating effectively with patients, clinicians, GPs and multidisciplinary teams to resolve pathway issues and support service delivery.
• Monitoring waiting lists and taking proactive steps to ensure patients are treated within national targets.
• Providing comprehensive administrative support, including managing correspondence, clinic outcomes, patient enquiries and medical reports.
• Supporting clinicians and operational teams by producing reports and assisting with service improvement initiatives.
• Working collaboratively within the wider administrative team to ensure a high-quality, patient-focused service is delivered.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,262 to £36,027 a year per annum inc (Pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

259-8222815NUH-A

Job locations

Newham University Hospital / Shrewsbury Health Centre

Glen Road

London

E13 8SL

United Kingdom

Job description

Job responsibilities

1. Work with the Service Manager/Delivery Manager or Senior Patient CareCoordinator (line manager) to ensure that administrative processes for the patientpathway meets the quality standards required both nationally and within thedirectorate and are adhered to.2. Implement the Trusts digital dictation/voice recognition system for the service area. Ensure that all incoming and outgoing communication, including urgent matters, are dealtwith efficiently (including vetting correspondence and ensuring that appropriate action istaken before passing on).3. Implement improvements to the administrative element of the pathway. Alsoproactively identifying emerging issues that may cause delays at any point in patientpathways and make suggestions to improve administration or any other aspect ofthe total pathway.4. Ensure administration SOPs are implemented and make suggestions to supportchanges in delivery service.5. Work closely with line manager and multidisciplinary team to ensure all patients withallocated slot issues (ASIs) are given appointment dates within the timespecified and within the correct clinic specification.6. Use the Trust information systems to monitor patients pathway progression,monitoring appointments and attendance using IT systems such asDMS/EPR/CRS/ EMIS. Observe legal and Trust data confidentiality, security and qualityrequirements.7. Send all referrals to Central Appointments in line with the correct departmentalprocedure.8. Input and retrieve information from the departmental and/or Trust computer systems inaccordance with departmental guidelines.9. Forward patients corrected/updated details to Central Appointments.10. Use the CRS System booking when required, including moving and creating newslots for patients.11. Maintain a regular forward look of upcoming clinics, ensuring all diagnostics arepresent and correct, and under or over-booking issues are proactively dealt with.12. Assist in RTT validations, ensuring to identify and escalate issues affecting a patientspathway and work to ensure RTT compliance is met.13. Supply clinicians and others with information on the 18-week status of the patientswhen required.14. Assist in booking diagnostics when required15. Maintain Waiting/TCI Lists.16. When clinics are cancelled at short notice inform patients of cancellation.17. Proactively deal with all enquiries from patients, carers, GPs and other service users,ensuring where possible that the callers needs are met, or they are transferred to the mostappropriate person. Respond to all informal concerns/complaints coming into thedepartment both on the telephone and in writing and escalate where necessary.18. Keep a record of the movement of medical records passing through the administrativeoffice, and maintain the notes, and track to the appropriate department, enablingcontinuity of care.19. Maintain a central record of doctors/consultants annual leave/study days. Reportingand action any clinic/theatre cancellations and annual leave requests from your clinicalteam.20. Ensure that stationery and office equipment is used efficiently and that any specificunmet needs are brought to the attention of the line manager. Undertake stock control asappropriate.21. Collect and deliver post and occasional reception duties.22. Be aware of changes in NHS waiting time targets and associated government policy anduse this information to propose improvements.23. Organise meetings including support material, refreshments, the production anddistribution of agendas and minutes etc. Organise and provide cover for other staff withinthe pathway team and cover for colleagues as and when required regardless of the site andthe Directorate.24. Role involves cross-site as some days will be based in Newham and some days based in Shrewsbury Health CentreThe full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.

Job description Job responsibilities 1. Work with the Service Manager/Delivery Manager or Senior Patient CareCoordinator (line manager) to ensure that administrative processes for the patientpathway meets the quality standards required both nationally and within thedirectorate and are adhered to.2. Implement the Trusts digital dictation/voice recognition system for the service area. Ensure that all incoming and outgoing communication, including urgent matters, are dealtwith efficiently (including vetting correspondence and ensuring that appropriate action istaken before passing on).3. Implement improvements to the administrative element of the pathway. Alsoproactively identifying emerging issues that may cause delays at any point in patientpathways and make suggestions to improve administration or any other aspect ofthe total pathway.4. Ensure administration SOPs are implemented and make suggestions to supportchanges in delivery service.5. Work closely with line manager and multidisciplinary team to ensure all patients withallocated slot issues (ASIs) are given appointment dates within the timespecified and within the correct clinic specification.6. Use the Trust information systems to monitor patients pathway progression,monitoring appointments and attendance using IT systems such asDMS/EPR/CRS/ EMIS. Observe legal and Trust data confidentiality, security and qualityrequirements.7. Send all referrals to Central Appointments in line with the correct departmentalprocedure.8. Input and retrieve information from the departmental and/or Trust computer systems inaccordance with departmental guidelines.9. Forward patients corrected/updated details to Central Appointments.10. Use the CRS System booking when required, including moving and creating newslots for patients.11. Maintain a regular forward look of upcoming clinics, ensuring all diagnostics arepresent and correct, and under or over-booking issues are proactively dealt with.12. Assist in RTT validations, ensuring to identify and escalate issues affecting a patientspathway and work to ensure RTT compliance is met.13. Supply clinicians and others with information on the 18-week status of the patientswhen required.14. Assist in booking diagnostics when required15. Maintain Waiting/TCI Lists.16. When clinics are cancelled at short notice inform patients of cancellation.17. Proactively deal with all enquiries from patients, carers, GPs and other service users,ensuring where possible that the callers needs are met, or they are transferred to the mostappropriate person. Respond to all informal concerns/complaints coming into thedepartment both on the telephone and in writing and escalate where necessary.18. Keep a record of the movement of medical records passing through the administrativeoffice, and maintain the notes, and track to the appropriate department, enablingcontinuity of care.19. Maintain a central record of doctors/consultants annual leave/study days. Reportingand action any clinic/theatre cancellations and annual leave requests from your clinicalteam.20. Ensure that stationery and office equipment is used efficiently and that any specificunmet needs are brought to the attention of the line manager. Undertake stock control asappropriate.21. Collect and deliver post and occasional reception duties.22. Be aware of changes in NHS waiting time targets and associated government policy anduse this information to propose improvements.23. Organise meetings including support material, refreshments, the production anddistribution of agendas and minutes etc. Organise and provide cover for other staff withinthe pathway team and cover for colleagues as and when required regardless of the site andthe Directorate.24. Role involves cross-site as some days will be based in Newham and some days based in Shrewsbury Health CentreThe full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• GCSE A Level or equivalent standard of Education
• ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point
• AMSPAR or equivalent e.g. a good level of medical terminology

Skills

Essential

• Years experience

Desirable

• Other

Experience

Essential

• Awareness of patient pathways.
• Understanding of patient priorities and performance targets
• Knowledge of healthcare administrative systems and processes
• Previous medical secretarial/pathway administration experience

Skills

Essential

• Proactive with the ability to use your own initiative
• Able to present a positive image of her/himself and the service
• Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
• Ability to take an active role in agreed learning activities and keeping a record of them
• Knowledge of national targets with respect to the patient pathway.
• A sound knowledge and demonstrable competence re 18-week referral to treatment rules
• Ability to provide constructive opinions and views on ideas for service improvement
• Ability to use and maintain resources efficiently and effectively and encourage others to do so.
• Acts responsibly as a team member and seeks help if necessary
• A proven record of being able to work within set timeframes working to priorities and deadlines.
• Able to monitor quality of your own work and Others
• Ability to produce and present written reports and correspondence of a high calibre
• Competence with a range of IT packages, e.g. CRS and EPR
• Methodical and logical approach to work prioritisation and planning
• Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time.
• The ability to plan and co ordinate activities and changes to systems or standards

Desirable

• To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation.

Personal and people development

Essential

• Patient focused
• Has a flexible approach and attitude
• Adapts to changing circumstances
• Ability to treat everyone with whom s/he meets dignity and respect
• Experience of Human Rights, Equality & Diversity policies and procedures

Other

Essential

• Highly developed communication skills, with experience of dealing with patients's anxiety in a reassuring manner
• An ability to communicate professionally at all levels

Person Specification Qualifications Essential GCSE A Level or equivalent standard of Education ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point AMSPAR or equivalent e.g. a good level of medical terminology Skills Essential Years experience Desirable Other Experience Essential Awareness of patient pathways. Understanding of patient priorities and performance targets Knowledge of healthcare administrative systems and processes Previous medical secretarial/pathway administration experience Skills Essential Proactive with the ability to use your own initiative Able to present a positive image of her/himself and the service Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better Ability to take an active role in agreed learning activities and keeping a record of them Knowledge of national targets with respect to the patient pathway. A sound knowledge and demonstrable competence re 18-week referral to treatment rules Ability to provide constructive opinions and views on ideas for service improvement Ability to use and maintain resources efficiently and effectively and encourage others to do so. Acts responsibly as a team member and seeks help if necessary A proven record of being able to work within set timeframes working to priorities and deadlines. Able to monitor quality of your own work and Others Ability to produce and present written reports and correspondence of a high calibre Competence with a range of IT packages, e.g. CRS and EPR Methodical and logical approach to work prioritisation and planning Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time. The ability to plan and co ordinate activities and changes to systems or standards Desirable To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation. Personal and people development Essential Patient focused Has a flexible approach and attitude Adapts to changing circumstances Ability to treat everyone with whom s/he meets dignity and respect Experience of Human Rights, Equality & Diversity policies and procedures Other Essential Highly developed communication skills, with experience of dealing with patients's anxiety in a reassuring manner An ability to communicate professionally at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital / Shrewsbury Health Centre

Glen Road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital / Shrewsbury Health Centre

Glen Road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job summary

Band 7 Highly Specialist Physiotherapist in Stroke and Neurology - (Band 6-7 Development) Annex 21

Newham University Hospital

1 WTE / 37.5hrs per week (Permanent)

Title: Band 7 Highly Specialist Physiotherapist - Stroke and Neurology - Band 6-7 Development Role (Annex 21)

Band: 7

Base: Newham University Hospital (NUH)

Are you a skilled and dedicated Physiotherapist with a passion for Stroke and Neurology rehabilitation? Do you thrive in a fast-paced healthcare environment, eager to make a meaningful impact on patients' lives? If so, an exciting opportunity awaits you at Newham University Hospital within Barts Health NHS Trust.

The Role:

An exciting and innovative opportunity for a Band 6 Physiotherapist (PT) to join the Stroke and Neurosciences Therapy Team has come up under the Annex 21 Agenda for Change Terms and Conditions. The role is offered as a 12-month accelerated training and education opportunity to become a Band 7. With successful completion of the competency framework resulting in a permanent position as a Band 7 PT within the Stroke and Neurosciences Team at Newham Hospital.

As per Annex 21, during the 12 months of training, your starting salary represents 75% of the maximum of Band 7. You will remain on 75% pay of the maximum of Band 7 until successful completion of your competencies when you will be moved to 100% of the minimum Band 7 pay.

Main duties of the job

Key Responsibilities:

o Conduct comprehensive assessments of patients' physical abilities, neurological conditions, and rehabilitation needs.

o Develop tailored treatment plans, utilizing evidence-based techniques and therapeutic interventions.

o Deliver one-on-one and group therapy sessions to enhance patients' mobility, coordination, strength, and overall function.

o Collaborate closely with other healthcare professionals, including Speech and Language Therapists, Occupational Therapists, and Nurses, to provide holistic care.

o Monitor and evaluate patients' progress, adjusting treatment plans as necessary to ensure optimal outcomes.

o Provide education and support to patients and their families, empowering them to actively participate in the rehabilitation process.

o Contribute to the development of departmental policies, protocols, and research initiatives.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

18 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£58,991 a year per annum inc (Annex 21)

Contract

Permanent

Working pattern

Full-time

Reference number

259-8282601NUH

Job locations

Newham University Hospital

Glen Road

London

E13 8SL

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.Band 7 Annex 21 for 12 months and once competencies met moved to regular Band 7

Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.Band 7 Annex 21 for 12 months and once competencies met moved to regular Band 7

Person Specification

Qualifications

Essential

• Diploma/Degree in Physiotherapy
• HCPC Registration

Desirable

• Leadership training
• Post graduate formal qualification relevant to clinical speciality

Experience

Essential

• Extensive post graduate experience on stroke, neurology and respiratory rotations
• Understanding of clinical governance and its implications
• Experience of working as part of a multi-disciplinary team
• Experience of working within the NHS
• Experience supervising and appraising staff and students.
• Experience of audit/research
• Experience of on-call duties

Knowledge

Essential

• Good knowledge of current best practice in physiotherapy in neurology
• In depth knowledge of national policies and procedures relevant to client group
• Understand legal responsibilities of the profession and code of ethics

Desirable

• Fieldwork educators training
• Involvement in relevant professional special interest group

Skills

Essential

• Ability to complete a neuro physical assessment
• Ability to make treatment plans for neuro patients
• Ability to participate in complex discharge planning
• Ability to complete accurate and legible notes
• Ability to prioritise, plan and pace own caseload and support other staff to do this
• Ability to deal with challenging situations
• Ability to work in a culturally diverse environment
• Ability to lead and motivate the team
• Understanding and application of risk management
• Ability to pass on knowledge and deliver training.

Other

Essential

• Ability to work as a team
• Punctual and reliable
• Versatile and flexible
• Evidence of continuing professional development
• Evidence of having completed service improvement initiatives
• Effective communication skills (written and verbal) in a clear and logical manner
• Ability to deal empathetically with emotionally distressed patients/carers
• Able to complete rostered on call and weekend duties

Desirable

• Experienced in giving presentations to diverse audiences
• Able to act as an Ambassador for the Service

Person Specification Qualifications Essential Diploma/Degree in Physiotherapy HCPC Registration Desirable Leadership training Post graduate formal qualification relevant to clinical speciality Experience Essential Extensive post graduate experience on stroke, neurology and respiratory rotations Understanding of clinical governance and its implications Experience of working as part of a multi-disciplinary team Experience of working within the NHS Experience supervising and appraising staff and students. Experience of audit/research Experience of on-call duties Knowledge Essential Good knowledge of current best practice in physiotherapy in neurology In depth knowledge of national policies and procedures relevant to client group Understand legal responsibilities of the profession and code of ethics Desirable Fieldwork educators training Involvement in relevant professional special interest group Skills Essential Ability to complete a neuro physical assessment Ability to make treatment plans for neuro patients Ability to participate in complex discharge planning Ability to complete accurate and legible notes Ability to prioritise, plan and pace own caseload and support other staff to do this Ability to deal with challenging situations Ability to work in a culturally diverse environment Ability to lead and motivate the team Understanding and application of risk management Ability to pass on knowledge and deliver training. Other Essential Ability to work as a team Punctual and reliable Versatile and flexible Evidence of continuing professional development Evidence of having completed service improvement initiatives Effective communication skills (written and verbal) in a clear and logical manner Ability to deal empathetically with emotionally distressed patients/carers Able to complete rostered on call and weekend duties Desirable Experienced in giving presentations to diverse audiences Able to act as an Ambassador for the Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glen Road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glen Road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job summary

We are seeking a full-time, highly organised Workflow Administrator to join our team. This is an important role, supporting the safe and efficient management of patient information and clinical workflow.

You will need a proven track record of working on your own initiative, be organised, methodical and able to work quickly and accurately. Good communication skills, both written and verbal are also essential, as is a good understanding of medical terminology and read codes.

Main duties of the job

The main duties of the role include reading, scanning, coding and actioning incoming patient correspondence and clinical documentation, in line with practice protocols, ensuring clinical actions and follow-ups are completed promptly and escalating where appropriate.

About us

We are a very hard working team with a commitment to providing high quality clinical care for our patients.

Patient list size - 13050

Eight Partners, three salaried GPs, GMS, part-dispensing pracatice

Rural market town and village locations

Cambridge Medical Student training Practice

SystmOne computer system