Job summary

Are you ready to play a vital role in transforming healthcare delivery? We're seeking a proactive and detail-driven MSK Health Administrator to support our Musculoskeletal Rehab (MSK) team. This is your chance to step into a dynamic environment where your coordination skills, initiative, and commitment to service excellence will help improve the lives of patients every day.

We are looking for a reliable, enthusiastic, and organised individual who takes pride in delivering excellent administrative support. You will have a keen eye for detail, strong interpersonal skills, and a proactive approach to problem-solving.

If you are passionate about helping others, have strong communication skills, and are looking to develop your career within the NHS, we would love to hear from you.

This role is based at Brighton General Hospital with travel to Princess Royal Hospital and Hove Poly Clinic as required to cover admin annual leave and admin sickness.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Please review the eligibility criteria on thegov.uk websitebefore applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

a) Ensure accurate data input using patient administration systems such as SystmOne.

b) Provide high-quality reception duties, greeting and booking in patients attending MSK and Pelvic Health clinics.

c) Work closely with the MSK team to ensure all documentation and correspondence are processed accurately and promptly.

d) Monitor and action incoming referrals and triage outcomes, escalating issues when necessary.

e) Support service audits, data collection, and performance reporting as required.

f) Uphold NHS values, promoting dignity, respect, and compassionate care in all interactions.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

150-CP2848-PC-B

Job locations

Brighton General Hospital

Elm Grove

Brighton

BN2 3EW

United Kingdom

Job description

Job responsibilities

a. Book, amend and cancel patient appointments using the computer-based booking system (SystmOne) and the telephone call handling system(Cisco Jabber).

b. Arrange cover for clinics within the constraints notified by the Admin Lead.

c. Conversion of appointment slots under the direction of the Admin Lead.

d. Monitor waiting lists and book patients in according to longest wait.

e. Contribute to reducing the number of long waiters the service has.

f. Maintaining stock levels and ordering stock across all services, clinical and non-clinical.

g. To help cover other admin sites when there is the need.

h. Check new referral details for completeness and accuracy using the NHS number and update and amend patient details as necessary.

i. Compare new referral details with any existing registration details to ensure accuracy and avoid duplication. Accurately input patient referral details on to the Trust computer system.

j. Take responsibility for liaising with professional colleagues to avoid unnecessary delays in the referral process.

k. Communicate clearly and effectively with other professionals, outside agencies and patients.

l. Ensure patient information remains confidential and that patient records are secure to assure confidentiality.

m. Use the telephone or written media to make or amend patient appointments and deal with enquiries from patients or staff.

n. To carry out other duties which fall within the remit of this post as required by the Lead Administrator.

o. To contribute to the development of the admin service.

Job description Job responsibilities a. Book, amend and cancel patient appointments using the computer-based booking system (SystmOne) and the telephone call handling system(Cisco Jabber). b. Arrange cover for clinics within the constraints notified by the Admin Lead. c. Conversion of appointment slots under the direction of the Admin Lead. d. Monitor waiting lists and book patients in according to longest wait. e. Contribute to reducing the number of long waiters the service has. f. Maintaining stock levels and ordering stock across all services, clinical and non-clinical. g. To help cover other admin sites when there is the need. h. Check new referral details for completeness and accuracy using the NHS number and update and amend patient details as necessary. i. Compare new referral details with any existing registration details to ensure accuracy and avoid duplication. Accurately input patient referral details on to the Trust computer system. j. Take responsibility for liaising with professional colleagues to avoid unnecessary delays in the referral process. k. Communicate clearly and effectively with other professionals, outside agencies and patients. l. Ensure patient information remains confidential and that patient records are secure to assure confidentiality. m. Use the telephone or written media to make or amend patient appointments and deal with enquiries from patients or staff. n. To carry out other duties which fall within the remit of this post as required by the Lead Administrator. o. To contribute to the development of the admin service.

Person Specification

Qualifications

Essential

• oNVQ Level 3 or equivalent qualification in business administration.
• oApplicants with a lower-level qualification who have equivalent experience will be considered
• oSchool leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.

Experience

Essential

• oWorking in an office environment where a large and diverse range of callers and visitors are received.
• oDealing directly with customers, patients and members of the public.
• oArranging meetings involving people from different organisations - including co-ordinating diaries, booking meeting rooms and sending out agendas and papers.
• oStock control and ordering supplies
• oContributing to the development of administrative or office procedures.
• oCommunicating effectively with a diverse range of people.
• oHandling personally or commercially sensitive information.

Desirable

• oContributing to the development of administrative or office procedures.

Skills

Essential

• Able to carry out basic calculations using Microsoft Excel.

Other

Essential

• Ability to travel to other Trust sites to attend meetings and cover admin duties.

Person Specification Qualifications Essential oNVQ Level 3 or equivalent qualification in business administration. oApplicants with a lower-level qualification who have equivalent experience will be considered oSchool leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence. Experience Essential oWorking in an office environment where a large and diverse range of callers and visitors are received. oDealing directly with customers, patients and members of the public. oArranging meetings involving people from different organisations - including co-ordinating diaries, booking meeting rooms and sending out agendas and papers. oStock control and ordering supplies oContributing to the development of administrative or office procedures. oCommunicating effectively with a diverse range of people. oHandling personally or commercially sensitive information. Desirable oContributing to the development of administrative or office procedures. Skills Essential Able to carry out basic calculations using Microsoft Excel. Other Essential Ability to travel to other Trust sites to attend meetings and cover admin duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Brighton General Hospital

Elm Grove

Brighton

BN2 3EW

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Brighton General Hospital

Elm Grove

Brighton

BN2 3EW

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job summary

Cover needed for Maternity Leave starting in December 2026 for 10-12 months for 6 sessions per week.

We are a 19,300 patient training practice with a varied patient population providing an interesting range of health issues located in Lower Sunbury on the banks of the River Thames. Kingston and Richmond are nearby, transport links are very good with access to the M3 and M25 and regular train access direct to London Waterloo

Main duties of the job

You will manage a caseload and deal with a wide variety of health needs in a primary care setting working individually and as a team to ensure a high standard of care for all registered and temporary patients as you carry out the associated clinical and administrative duties.

• 14 patients per session
• 15 minute appointments
• Fair and transparent Duty Doctor rota
• Home visits undertaken primarily by our dedicated home visiting service
• A welcoming and genuinely supportive team environment
• Regular clinical meetings and peer support
• High-quality clinical and administrative support
• Free on-site parking
• Convenient location with excellent transport links to South West London, Surrey and Berkshire

About us

Our team comprises 5 Partners, 6 Salaried GPs, 1 ANP, 2 Paramedics, 2 Clinical Pharmacists, Pharmacy Technician, 5 Practice Nurses, 2 HCAs & 3 Phlebotomists

You will also be supported by an excellent administrative and support team. Home visits are carried out by our Paramedics/ ST3s and we are further supported by our Federation funded home visiting service. Our efficient clinical coders process correspondence keeping GP admin down. We are rated good by CQC and we are high QOF achievers. We have daily coffee get togethers for the clinical and management team in the middle of the day, monthly practice team meetings, regular social events, regular educational meetings.

We are members of a successful PCN and GP Federation.

We use EMIS Web, Docman, AccuRX & Ardens.

Details

Date posted

17 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Locum

Duration

12 months

Working pattern

Part-time

Reference number

A4770-26-0012

Job locations

Sunbury Health Centre Group Practice

Green Street

Sunbury-on-thames

Middlesex

TW16 6RH

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Job title:General Practitioner

Reporting to: The Partners (clinically)

The Business Manager (administratively)

Job Summary

The post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients

Clinical Responsibilities

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, and dealing with online requests, queries, paperwork and correspondence in a timely fashion.

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness, helping the practice maximise its QOF points and deliver enhanced services in line with the service level agreements.
• Ensuring that health data and full consultation records are entered on to the practice computer system accurately and contemporaneously.
• Using the computerised templates as an accurate means of recording health data in relation to individual patients.
• In consultation with patients and in line with current practice disease management guidelines, developing care plans for health.
• Support the work of the practice in any new initiatives introduced by the current CCG or its successors.
• Compiling and issuing computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
• Prescribing in accordance with the practice policy of shared prescribing and generic prescribing.
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation

• Awareness of, and compliance with, all relevant practice policies and guidelines, e.g., prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Contributing to the development of computer-based patient records.
• Attending training and events organised by the practice or other agencies, where appropriate.
• Contributing to the success of the practice in achieving its targets within the GMS contract (QOF, Enhanced Services, etc.).

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the practice Health and Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and polices, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and accreditation are met, the post-holder will participate in any relevant training programmes.

Quality

The post-holder will strive to maintain quality within the practice and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to significant event analysis as appropriate within the practice team
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources
• Address complaints in accordance with the practice complaints procedure

Communication

The post-holder should recognise the importance of effective communication within the team and strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly
• Attend meetings of the Primary Health Care team, management meetings as appropriate and any additional meetings that are deemed necessary by the partners.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job description Job responsibilities JOB DESCRIPTIONJob title:General PractitionerReporting to: The Partners (clinically) The Business Manager (administratively)Job SummaryThe post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patientsClinical ResponsibilitiesIn accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, and dealing with online requests, queries, paperwork and correspondence in a timely fashion.Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Assessing the health care needs of patients with undifferentiated and undiagnosed problems. Screening patients for disease risk factors and early signs of illness, helping the practice maximise its QOF points and deliver enhanced services in line with the service level agreements. Ensuring that health data and full consultation records are entered on to the practice computer system accurately and contemporaneously. Using the computerised templates as an accurate means of recording health data in relation to individual patients. In consultation with patients and in line with current practice disease management guidelines, developing care plans for health. Support the work of the practice in any new initiatives introduced by the current CCG or its successors. Compiling and issuing computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible). Prescribing in accordance with the practice policy of shared prescribing and generic prescribing. In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other Responsibilities within the OrganisationAwareness of, and compliance with, all relevant practice policies and guidelines, e.g., prescribing, confidentiality, data protection, health and safety. A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Attending training and events organised by the practice or other agencies, where appropriate. Contributing to the success of the practice in achieving its targets within the GMS contract (QOF, Enhanced Services, etc.). ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and SafetyThe post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the practice Health and Safety Policy, to include:Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and polices, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. Personal/Professional DevelopmentIn addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and accreditation are met, the post-holder will participate in any relevant training programmes. QualityThe post-holder will strive to maintain quality within the practice and will:Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to significant event analysis as appropriate within the practice team Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Address complaints in accordance with the practice complaints procedure CommunicationThe post-holder should recognise the importance of effective communication within the team and strive to:Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Attend meetings of the Primary Health Care team, management meetings as appropriate and any additional meetings that are deemed necessary by the partners. Contribution to the Implementation of ServicesThe post-holder will:Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Qualified GP, MBBS or equivalent medical degree
• MRCGP
• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Desirable

• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of medicines management
• General understanding of the GMS contract
• Experience of clinical supervision and teaching

Person Specification Qualifications Essential Qualified GP, MBBS or equivalent medical degree MRCGP Full GMC Registration National Performers List registration Eligibility to practice in the UK independently Desirable Experience of continued professional development Experience of QOF and clinical audit Experience of medicines management General understanding of the GMS contract Experience of clinical supervision and teaching

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sunbury Health Centre Group Practice

Address

Sunbury Health Centre Group Practice

Green Street

Sunbury-on-thames

Middlesex

TW16 6RH

United Kingdom

Employer's website

https://sunburyhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sunbury Health Centre Group Practice

Address

Sunbury Health Centre Group Practice

Green Street

Sunbury-on-thames

Middlesex

TW16 6RH

United Kingdom

Employer's website

https://sunburyhealthcentre.nhs.uk/ (Opens in a new tab)

Job summary

The Havens is recruiting a full time Band 2 Receptionist to join our dedicated team.

The Havens are London's Sexual Assault Referral Centre (SARC) located in Camberwell, Paddington (Ladbroke Grove) and Whitechapel, providing 24/7 (365 per year) forensic medical examinations and care to people disclosing rape or sexual assault.

This post will be predominately based at our Haven Paddington and Haven Whitechapel sites although regular cross site working is expected. Working pattern is Monday to Friday (excluding bank holidays) 9am to 5pm shifts, with a 12 noon to 8pm shift (maximum once per week, typically once every two weeks -at the time of publication, awaiting an implementation date)

The post holder will work as part of team in facilitating a high quality customer-focussed reception service including: taking and transferring calls (including client calls), registering clients, booking in clients on arrival, directing clients to the appropriate staff and preparing and administering clinical proformas and client files. The post-holder will be responsible for entering highly sensitive information onto the Havens systems. This involves sexual assault information which may be used in criminal investigations. The data entry needs to be accurate so attention to detail is crucial.

Main duties of the job

To be part of the reception and administration rota providing a friendly, professional and welcoming reception and administration service.

To answer telephone calls, take messages and respond to calls including those from clients and police enquiries in a courteous and professional manner, maintaining confidentiality at all times. To refer callers to the appropriate staff members in a timely manner. To act as the first point of contact for clients returning to the Havens follow-up services and booking and managing follow up appointments for clients. To undertake data entry (client and other data) and uploading of documents to the Havens client management system(s), databases and spreadsheet trackers. To send external referrals and other shared data and documents, including to police, GPs, social care ensuring strict adherence to information governance security and confidentiality. To liaise closely with clinical colleagues to ensure that clinics and appointments are run well, including virtual appointments, appointment reminders and the administration required to support such. To provide clinical administration support which will include liaison with partner services and referrers, arranging client appointments and providing pre and post clinic and appointment administration.To review, distribute and action incoming emails received within service generic mailboxes. To undertake photocopying, scanning, notes archiving.

About us

The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King's Strategy - 2026 to 2031. Together, we are pursuing six strategic ambitions: delivering high-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King's, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£31,066 a year per annum, including HCA

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

213-DivisionB-8134711

Job locations

The Havens Pan London - Camberwell, Ladbroke Grove, Whitechapel

London

SE5 9RS

United Kingdom

Job description

Job responsibilities

To be part of the reception and administration rota providing a friendly, professional and welcoming reception and administration service.To answer telephone calls, take messages and respond to calls including those from clients and police enquiries in a courteous and professional manner, maintaining confidentiality at all times.To refer callers to the appropriate staff members in a timely manner.To act as the first point of contact for clients returning to the Havens follow-up services and booking and managing follow up appointments for clients.To undertake data entry (client and other data) and uploading of documents to the Havens client management system(s), databases and spreadsheet trackers. To send external referrals and other shared data and documents, including to police, GPs, social care ensuring strict adherence to information governance security and confidentiality. To liaise closely with clinical colleagues to ensure that clinics and appointments are run well, including virtual appointments, appointment reminders and the administration required to support such.To provide clinical administration support which will include liaison with partner services and referrers, arranging client appointments and providing pre and post clinic and appointment administration.Ensure clients are logged in and out of Havens clinics on the Havens appointment system.To review, distribute and action incoming emails received within service generic mailboxes.To undertake photocopying, scanning, notes archiving.To assist in maintaining the smooth running of office equipment.To support monitoring and ordering of stock, including stationery and basic clinical supplies.To use email and computer programmes as effective business and communication tools.To assist administrators in providing a confidential secretarial typing service for Havens clinicians.To communicate with other admin staff and the post-holders line manager on issues relating to administration and reception, and where appropriate take action as directed by the management team.To adhere to all Haven policies, procedures and quality standards and generally assist in the smooth running of the Havens. Action promptly and effectively statements, notes requests and court warnings. To attend, engage and prepare for own One2One supervision sessions with line manager.To undertake any other duties appropriate to the post.

Job description Job responsibilities To be part of the reception and administration rota providing a friendly, professional and welcoming reception and administration service.To answer telephone calls, take messages and respond to calls including those from clients and police enquiries in a courteous and professional manner, maintaining confidentiality at all times.To refer callers to the appropriate staff members in a timely manner.To act as the first point of contact for clients returning to the Havens follow-up services and booking and managing follow up appointments for clients.To undertake data entry (client and other data) and uploading of documents to the Havens client management system(s), databases and spreadsheet trackers. To send external referrals and other shared data and documents, including to police, GPs, social care ensuring strict adherence to information governance security and confidentiality. To liaise closely with clinical colleagues to ensure that clinics and appointments are run well, including virtual appointments, appointment reminders and the administration required to support such.To provide clinical administration support which will include liaison with partner services and referrers, arranging client appointments and providing pre and post clinic and appointment administration.Ensure clients are logged in and out of Havens clinics on the Havens appointment system.To review, distribute and action incoming emails received within service generic mailboxes.To undertake photocopying, scanning, notes archiving.To assist in maintaining the smooth running of office equipment.To support monitoring and ordering of stock, including stationery and basic clinical supplies.To use email and computer programmes as effective business and communication tools.To assist administrators in providing a confidential secretarial typing service for Havens clinicians.To communicate with other admin staff and the post-holders line manager on issues relating to administration and reception, and where appropriate take action as directed by the management team.To adhere to all Haven policies, procedures and quality standards and generally assist in the smooth running of the Havens. Action promptly and effectively statements, notes requests and court warnings. To attend, engage and prepare for own One2One supervision sessions with line manager.To undertake any other duties appropriate to the post.

Person Specification

Education and Qualifications

Essential

• Educated to GCSE levels or equivalent including English and Mathematics
• Experience in general clerical/admin and reception duties working with the public

Desirable

• NVQ or administrative qualification such as ILM 3, 4 or 5

Knowledge and Experience

Essential

• Proven experience of entering data into databases and spreadsheets

Desirable

• Experience of working within the NHS
• Experience working within a service for people with vulnerabilities/safeguarding issues

Skills and Competencies

Essential

• Ability to liaise appropriately with individuals from a wide range of backgrounds including professionals and service users
• Good typing and multidisciplinary skills
• Excellent PC skills, Experience of working with PowerPoint, Word, Excel, Access with good keyboard skills
• Awareness of confidentiality issues
• Customer focused
• Good written and oral communication skills
• Excellent interpersonal skills
• Ability to deal with stressful and often upsetting information
• Ability to work on own initiative and to plan, structure and prioritise own workload
• Ability to work in a multi-disciplinary team
• Flexible and responsive to changing priorities in a busy environment
• Ability to work under pressure
• Systemic, methodical approach to work
• Attention to detail and accuracy
• Ability to prioritise and work to deadlines

Desirable

• Knowledge of issues affecting survivors of sexual assault

Personal Qualities

Essential

• Self motivated
• Confident
• Assertive approach
• Can do approach
• Seek advice/help when required
• Good work attendance record
• Good time keeping

Other requirements

Essential

• Ability to problem solve

Person Specification Education and Qualifications Essential Educated to GCSE levels or equivalent including English and Mathematics Experience in general clerical/admin and reception duties working with the public Desirable NVQ or administrative qualification such as ILM 3, 4 or 5 Knowledge and Experience Essential Proven experience of entering data into databases and spreadsheets Desirable Experience of working within the NHS Experience working within a service for people with vulnerabilities/safeguarding issues Skills and Competencies Essential Ability to liaise appropriately with individuals from a wide range of backgrounds including professionals and service users Good typing and multidisciplinary skills Excellent PC skills, Experience of working with PowerPoint, Word, Excel, Access with good keyboard skills Awareness of confidentiality issues Customer focused Good written and oral communication skills Excellent interpersonal skills Ability to deal with stressful and often upsetting information Ability to work on own initiative and to plan, structure and prioritise own workload Ability to work in a multi-disciplinary team Flexible and responsive to changing priorities in a busy environment Ability to work under pressure Systemic, methodical approach to work Attention to detail and accuracy Ability to prioritise and work to deadlines Desirable Knowledge of issues affecting survivors of sexual assault Personal Qualities Essential Self motivated Confident Assertive approach Can do approach Seek advice/help when required Good work attendance record Good time keeping Other requirements Essential Ability to problem solve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

The Havens Pan London - Camberwell, Ladbroke Grove, Whitechapel

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

The Havens Pan London - Camberwell, Ladbroke Grove, Whitechapel

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Care Navigator to join our friendly practice on a part-time basis.

Hours: 19 per week

• Monday 08.00 - 14.00
• Wednesday 14.00 - 17.00
• Thursday 14.00 - 18.45
• Friday 13.30 - 18.45

We're open to patients from 08.00 to 18.30, Monday to Friday, and shifts are scheduled within these times. From time to time, you'll also be required to work a late shift finishing at 8pm.

The hours listed in this advert are the exact hours we need to cover, so please only apply if you can commit to these as stated. We cannot offer flexibility around start or finish times.

Main duties of the job

You will be the first point of contact for patients and other contacts, you will help patients navigate our patient triage system, book appointments, deal with general enquiries, and support the day to day running of the team.

About us

We're a friendly and well-established GP practice based in the beautiful cathedral city of Wells, Somerset England's smallest city, rich in history and community spirit. We care for a patient population of around 8,500 and are proud to be part of the West Mendip Primary Care Network.

Our clinical team includes six GP partners, two salaried GPs, three practice nurses, and three HCAs, supported by a visiting paramedic and a welcoming reception and admin team who help keep everything running smoothly. We work closely with other local practices in our PCN to provide joined-up care and to make the most of shared resources and specialist services.

We value teamwork, clear communication, and looking after each other as well as our patients. Whether you're experienced in primary care or bringing transferable skills from another setting, you'll be joining a supportive team with a strong sense of purpose.

Job summary

We are looking an enthusiastic Practice Nurse to join our team. You will be supported by a team of clinicians and administrative staff including GP's, Advanced Nurse practitioners, GP Trainees, Healthcare assistants, and an established reception and administration team.

You will be required to:

· Provide primary care nursing services including child immunisations, travel immunisations, cervical smears, contraception, LTC reviews, home visits etc.

· provide timely clinical and culturally appropriate health services (educating patients re lifestyle, using recall and reminder systems etc)

· attending daily de-briefs, weekly clinical meetings, Monthly MDT meetings

· Maintain adequate levels of stock for materials, medication and equipment in all treatment and consulting rooms, ensuring no item is past its expiry date and that stock is rotated to minimise wastage.

· Ensure all patient consultations are recorded accurately in the clinical notes. This includes records of both face to face and remote conversations.

The ideal candidate will also have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. You will need to be able to work in a pressured environment.

Main duties of the job

· Provide nursing treatments to patients in participation with general practitioners or independently to agreed protocols.

QOF

· Providing assessment, screening and treatment services and health education advice, including:

Management of Chronic Disease

Therapeutic Monitoring

Patient Health Checks

Health Screening

Travel Health

Immunisation (Adult and Child)

About us

An exciting opportunity has arisen at the Greenbank Medical Practice, Oldham for a committed, enthusiastic individual to join our thriving 10,500 patient practice.

Can you bring your excellent receptionist skills and knowledge to our Team?

Would you like to be part of team that works well together, always there to help each other?

The practice is easily accessible by public transport and has onsite parking.

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO NEED OF SERVICE

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has arisen within the Legal Services Team at Swansea Bay University Health Board for two Deputy Legal Services Managers, each offered on a 12-month fixed-term basis to cover service needs. We are seeking enthusiastic, motivated and patient-focused individuals to join our team and manage a complex caseload of clinical negligence claims and inquests.

Please refer to the attached Job Description for full details.

The ability to speak Welsh is desirable for this post; we welcome applications from both Welsh and English speakers.

Main duties of the job

The primary purpose of the Deputy Legal Services Manager role is to support the Legal Services Manager in ensuring that the Health Board complies with all relevant legislation and procedures, including:

• The Civil Procedure Rules 1998
• The National Health (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011
• The Coroners and Justice Act 2009

The post holder will play a key role in identifying learning opportunities across the organisation.

You will be responsible for the day-to-day management of a complex, high-value caseload of clinical negligence claims, alongside an active inquest caseload. The role also includes undertaking a range of managerial duties to support the smooth and efficient running of the service.

Additionally, the post holder will provide line management to a small number of staff within the Legal Services Team.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£40,559 to £48,841 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

130-AC139-0926

Job locations

Swansea Bay University Health Board - Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications/Experience

Essential

• oLaw degree (or equivalent) oManagement qualification (ILM, NVQ etc.) or demonstrable experience of managing a team. oSignificant experience in concerns claims law or related subjects oSpecialist knowledge of relevant procedures and guidelines including NHS Redress (Putting things Right), Civil Procedure Rules, and the Coroners and Justice Act 2009 oSpecialist knowledge of clinical governance and risk management

Desirable

• oExperience in an administrative or customer service based environment oExperience of conflict resolution and dealing with difficult situations oConfidence in dealing with a number of parties including public, family and senior colleagues oAbility to deal with sensitive and sympathetic situations oExperience of writing concise and formal reports/memorandums oAbility to monitor and review performance against targets oAble to effectively maintain and manage a large and often demanding case load

Aptitude and Abilities

Essential

• oAble to efficiently prioritise own workload and manage conflicting deadlines etc

Desirable

• oExperience of using the RLDatix system

Person Specification Qualifications/Experience Essential oLaw degree (or equivalent) oManagement qualification (ILM, NVQ etc.) or demonstrable experience of managing a team. oSignificant experience in concerns claims law or related subjects oSpecialist knowledge of relevant procedures and guidelines including NHS Redress (Putting things Right), Civil Procedure Rules, and the Coroners and Justice Act 2009 oSpecialist knowledge of clinical governance and risk management Desirable oExperience in an administrative or customer service based environment oExperience of conflict resolution and dealing with difficult situations oConfidence in dealing with a number of parties including public, family and senior colleagues oAbility to deal with sensitive and sympathetic situations oExperience of writing concise and formal reports/memorandums oAbility to monitor and review performance against targets oAble to effectively maintain and manage a large and often demanding case load Aptitude and Abilities Essential oAble to efficiently prioritise own workload and manage conflicting deadlines etc Desirable oExperience of using the RLDatix system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board - Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board - Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen to join an established decontamination team in Endoscopy. This role requires a dynamic team player who can work on own initiative and works well in a team environment. A comprehensive training package will be provided and you will be fully supported. If you would like to learn new skills and have a willingness to learn then this job is for you.

Main duties of the job

The decontamination technician role is to provide a service to endoscopy, urology and theatres by providing endoscopes when required. You will be expected to provide the services with decontaminated scopes for the lists, collect the contaminated scopes and decontaminate them in the decontamination facility. You would then either return them to the services or store them in the cabinets provided until next required. You will ensure the decontamination facility is clean, tidy, deal with stock and storage, send and receive scopes for or from repair, use a track and traceability system and any other maintenance issues in the decontamination facility. Part of your job role will be to provide scopes for out of hours procedures so you will be expected to be part of the on call rota.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job summary

Are you an enthusiastic, experienced Clinical Pharmacist looking to expand your clinical skills further?

A new opportunity has arisen for an experienced Clinical Pharmacist to join the Mewstone PCN Team. You will work as part of a multidisciplinary team responsible for providing a comprehensive Medicine service, providing appropriate medicine and prescribing information and advice.

This role is pivotal to improving the quality of care and operational efficiencies, so requires motivation and passion to deliver an excellent service within general practice. The post holder will be supported to develop their role to become a non-medical prescriber if they do not already hold this qualification.

**APPLICATIONS WILL NOT BE ACCEPTED VIA RECRUITMENT AGENCIES**

Main duties of the job

The clinical pharmacist will provide expertise in clinical medicines management, provide structured medication reviews, manage long term conditions, manage medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisation and acute prescription requests. As part of the wider team they will address the public health and social care needs of patients in the GP surgeries that make up the PCN.

The post holder will perform medication reviews for patients with polypharmacy especially for older people, people in care homes and those with multiple co-morbidities. The post holder will provide leadership on quality improvement and clinical audit as well as managing some aspects of the quality and outcomes framework.

About us

Mewstone Primary Care Network has a list size of approximately 32,000 patients. The PCN practices are Church View Surgery, Wembury Surgery, Yealm Medical Practice and Dean Cross Surgery, the practices share the same ethos of supportive learning.

You will work alongside our GPs, nurse teams, administrators and extended workforce including clinical pharmacists, pharmacy technicians, first contact physiotherapist, mental health practitioner, social prescribing link workers, health & wellbeing coaches and care co-ordinators. We already have an established PCN Prescribing Hub that co-ordinates prescribing support to our practices.

All network practices are high achieving practices with a commitment to mentoring and supporting their staff.

Job summary

HEALTHCARE ASSISTANT VACANCY

A position has become available for a part-time Healthcare Assistant to join our friendly and supportive team at Higherland Surgery.

We are looking for a motivated, caring and reliable individual to work alongside our clinical team and provide high-quality care and support to our patients. The successful candidate will be enthusiastic, compassionate and able to work effectively as part of a busy practice team.

Hours: 15 hours per week Salary: Dependent on experience

Previous experience working within a healthcare or GP setting would be advantageous, although we welcome applications from individuals who can demonstrate the appropriate skills, commitment and attitude.

To apply, please email your CV to [email protected]

We look forward to hearing from you.

Main duties of the job

Main duties of the role include

• Phlebotomy
• ECG's
• Minor wound care
• Vital Signs including blood pressure checks
• Urine testing
• Hypertension reviews
• Assisting GP with minor surgery procedures
• Assisting GP with coils/implants
• Chaperoning
• Maintaining stock levels and ordering supplies

About us

Higherland Surgery is a busy GP practice located on the outskirts of Newcastle-under-Lyme town centre. Our clinical team currently includes 3 part-time GP Partners, 1 full-time Practice Nurse and 1 part-time Healthcare Assistant, supported by our wider practice team.

We are a training practice caring for over 5,000 patients. As a training practice, Higherland Surgery has the opportunity to work with Keele University medical students, Foundation Year 2 (FY2) doctors and GP registrars. This creates a positive learning environment where education, professional development and sharing knowledge are valued across the whole practice team

Job summary

Part Time - 20 hours

The Surgery Division is looking for an enthusiastic and self-motivated Admissions Officer to pro-actively co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards. To schedule operations ensuring that an efficient, timely and patient focused service is provided and the clinical needs of patients are met in accordance with the current NHS time frames.

This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.

Main duties of the job

To co-ordinate the admission of patients to the pre-operative assessment unit and elective admissions wards.

To schedule operations ensuring that an efficient, timely and patient focused service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution.

The post holder should be proficient in the use of Microsoft Office packages. Ability to use a range of computer systems to collate information and escalate potential problem areas. Training will be given where necessary for internal IT systems.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Job summary

An exciting opportunity has arisen for enthusiastic Health Care Support Workers to join Evington Ward at Wrexham Maelor Hospital.

Evington Ward specializes rehabilitation and care of the elderly. Come and join us - and be a part of brand new exciting hospital developments, which are creating the ideal environment for our newly qualified nurses, staff and our patients, improving the health of the population we serve.

Applicants must have an approachable manner necessary to deal with patients and their relatives and desirable experience of a hospital environment.

Main duties of the job

Applicants will work as part of a team of nurses on the ward and undertake patient fundamentals of nursing care tasks under the direct or indirect supervision of a Registered General Nurse responsible for the patient's management.

You will need to be flexible and dynamic in your approach in delivering care to patients. The post holder needs to have good communication skills and be an effective team player.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job summary

Band 3 Clinical Support Worker - 17 hours per week

The band 3 will be based in the Oral Surgery Outpatient Department at the Cumberland Infirmary Carlisle.

The CSW will be expected to set up/ close down the varying specialty Clinics, have extended skills e.g., venepuncture, ECG recording, basic Observations, BM monitoring, basic wound care and assisting the Consultants with Minor Operations.

The successful individual needs to be approachable, flexible & keen to learn. Have an understanding of the Trust's values & expectations & present themselves in a professional manner at all times

Main duties of the job

• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
• Maintain patients' privacy and dignity at all times and provide care in a compassionateand sensitive manner.
• Be an effective part of the multi-disciplinary team contributing to the departmentalobjectives.
• Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-8198355-A

Job locations

CIC

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• Theoretical knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitudes

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Attention to detail
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.

Desirable

• Keyboard skills.
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Other requirements

Essential

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.

Person Specification Qualifications Essential Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; Theoretical knowledge Experience of a range of care and related procedures Clinical observations Knowledge of data protection legislation and health and safety at work legislation National Care Certificate or commitment to complete within 12 weeks of commencing employment Numeracy and Literacy Level 2 Desirable Undertaken relevant additional training for Clinical Support Workers Knowledge & Experience Essential Experience of working in health or social care. Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision Understanding of the importance of robust, accurate, clear, timely documentation. Insight into behaviours and skills of a carer and the need for effective team work. Knowledge of Safeguarding. Understanding work-related boundaries. Awareness of GDPR and the need for confidentiality Desirable Familiarity with current NHS and social care policies. Computer skills Clinical policies and procedures Evidence of understanding of Trust Business Experience of working in the Trust previously Skills and Aptitudes Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. Time-keeping, planning and prioritisation skills. Basic IT skills to use electronic patient records and other Trust systems. Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics. Ability to demonstrate the importance of holistic person centred care and related procedures. Attention to detail Ability to use initiative appropriately. Ability to demonstrate the compassionate values and behaviours needed for dignified care. Desire to encourage and support patients to remain as independent as possible Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals. Caring and empathetic. Motivated and with a pro-active approach. Ability to work independently and as part of a team. Committed to providing high quality patient care. Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care. Personal resilience. Ability to work calmly and effectively under pressure. Presents self as courteous, respectful and helpful and understands importance of professional image. Reliable, adaptable and dependable. Desirable Keyboard skills. Venepuncture Personal Circumstances Essential Willing to work flexible hours including nights, weekends and bank holidays Flexible and versatile approach to meet the needs of the service. Desirable Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site. Other requirements Essential Promote equality and value diversity Adhere to Trust Values and professional behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

CIC

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

CIC

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

EAU & Ward 6 Health Care Assistant, Band 3 , West Cumberland Hospital, 30hours, Permanent

An exciting opportunity to become a permanent Healthcare Assistant on the Emergency Assessment Unit, Ward 6 & SDEC at WCH. We are an acute fast paced area, admitting assessing and transferring patients to accommodate emergency admissions.

The Emergency Assessment Unit is a 27 bedded Unit providing acute care to emergency admissions, soon to be transformed in to Same Day Emergency Care unit and Ward 6 Short stay unit.

We are a fast paced, acute care environment delivering safe, effective, quality patient centred care.

Main duties of the job

We pride ourselves in fantastic training and education with opportunities to develop both professionally and personally.

To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care

When trained and deemed competent undertake clinical activities, using appropriate equipment

Maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner.

Be an effective part of the multi-disciplinary team contributing to the departmental objectives.

Continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, replenish stock and ensure clinical equipment is clean, working and stored correctly.

Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-8243399

Job locations

West Cumberland Hospital

Hensignham

Whitehaven

CA28 8JG

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• Theoretical knowledge
• Experience of a range of care and related procedures
• clinical observations
• knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a career and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitudes

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Attention to detail
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure
• Presents self as courteous, respectful and helpful and understands importance of professional image
• Reliable, adaptable and dependable

Desirable

• Keyboard skills.
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training offsite.

Person Specification Qualifications Essential Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; Theoretical knowledge Experience of a range of care and related procedures clinical observations knowledge of data protection legislation and health and safety at work legislation National Care Certificate or commitment to complete within 12 weeks of commencing employment Numeracy and Literacy Level 2 Desirable Undertaken relevant additional training for Clinical Support Workers Knowledge & Experience Essential Experience of working in health or social care. Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision Understanding of the importance of robust, accurate, clear, timely documentation. Insight into behaviours and skills of a career and the need for effective team work. Knowledge of Safeguarding. Understanding work-related boundaries. Awareness of GDPR and the need for confidentiality Desirable Familiarity with current NHS and social care policies. Computer skills Clinical policies and procedures Evidence of understanding of Trust Business Experience of working in the Trust previously Skills and Aptitudes Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. Time-keeping, planning and prioritisation skills. Basic IT skills to use electronic patient records and other Trust systems. Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics. Ability to demonstrate the importance of holistic person centred care and related procedures. Attention to detail Ability to use initiative appropriately. Ability to demonstrate the compassionate values and behaviours needed for dignified care. Desire to encourage and support patients to remain as independent as possible Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals. Caring and empathetic. Motivated and with a pro-active approach. Ability to work independently and as part of a team. Committed to providing high quality patient care. Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care. Personal resilience. Ability to work calmly and effectively under pressure Presents self as courteous, respectful and helpful and understands importance of professional image Reliable, adaptable and dependable Desirable Keyboard skills. Venepuncture Personal Circumstances Essential Willing to work flexible hours including nights, weekends and bank holidays Flexible and versatile approach to meet the needs of the service. Desirable Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training offsite.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensignham

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

West Cumberland Hospital

Hensignham

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Bank Domestic Housekeeping Supervisors covering Domestic Services across various Cumbria locations.

Covering hospital sites in West Cumbria - Workington, Maryport, Keswick, Cockermouth, Wigton and Whitehaven, also North Cumbria - Carlisle, Brampton and Penrith.

Coverage for sickness and annual leave, as and when required.

Shifts can occur between 6am-8pm, depending on site.

To Supervise a team of Housekeeping staff in providing good quality, safe catering and cleanliness services to wards and departments throughout Trust premises for all staff, patients and visitors.

To promote and provide a high standard of domestic services and in house catering

All staff are expected to work to the trust values

Kindness, Respect, Ambition & Collaboration

Adhere to trust policies and procedures, attend mandatory training

Treat everyone with dignity and respect, act in ways that support equality and diversity

Main duties of the job

Manage staff distribution across the departments and sites and make adjustments as and when necessary depending on staffing levels. Ensure adequate staffing levels are maintained to cover the service needs Supervise all staff and monitor standards of work throughout their shift, Demonstrate duties and be responsible for the training of new and existing staff, Deal effectively and efficiently with all departmental problems and complaints, Motivate staff and maintain effective communication

Complete weekly timesheets, monitor and maintain sickness records for all staff, completing all necessary paperwork & recording on the ESR System

Adhere to Trust Infection Prevention Policies

Be responsible for maintaining a healthy, safe and secure working environment, ensure all equipment is in good working order, is checked, maintained and recorded.

Maintain a positive Trust image at all times, ensuring security of the department at all times, adequate preparation for the following days shifts to be completed to meet the needs of the service

Delegate daily tasks and monitor work to maintain a high cleanliness standard throughout. Ensure a safe meal regeneration and delivery service is in operation on a daily basis

Ensure all cleaning schedules are adhered too, deal with any problems and complaints straight away

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum Pro Rata

Contract

Bank

Working pattern

Part-time

Reference number

262-A-26-8239688

Job locations

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Desirable

• Certificate in COSHH
• Certificate in HACCP
• Certificate in Health & Safety

Knowledge & Experience

Essential

• Control of Substances Hazardous to Health Regulations (COSHH)
• Cleanliness in Hospitals
• Demonstrate a period of leading a team within a busy environment.
• Team working
• Experience working with computers and IT based systems
• Domestic experience working within a healthcare setting

Desirable

• Knowledge of customer care
• Knowledge of a hospital environment
• Relevant supervisory experience

Skills and Aptitudes

Essential

• Communication skills
• Diplomacy

Other requirements

Essential

• High personal standards in cleanliness
• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.

Desirable

• Full clean driving licence
• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Person Specification Qualifications Desirable Certificate in COSHH Certificate in HACCP Certificate in Health & Safety Knowledge & Experience Essential Control of Substances Hazardous to Health Regulations (COSHH) Cleanliness in Hospitals Demonstrate a period of leading a team within a busy environment. Team working Experience working with computers and IT based systems Domestic experience working within a healthcare setting Desirable Knowledge of customer care Knowledge of a hospital environment Relevant supervisory experience Skills and Aptitudes Essential Communication skills Diplomacy Other requirements Essential High personal standards in cleanliness Promote equality and value diversity Adhere to Trust Values and professional behaviours. Desirable Full clean driving licence Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cockermouth Hospital

Cockermouth

CA13 9HT

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

Clinical Support Worker Band 3- 24 hours

We are seeking to recruit a clinical support worker to work in the acute medical unit (AMU) at the Cumberland Infirmary Carlisle. We are a dedicated, diverse, multidisciplinary team providing, providing same day emergency care to patients. We provide care to cardiology, respiratory, renal, gastro, elderly, dementia and frailty patients. We are a busy, ever changing unit, working closely with accident and emergency to provide safe and quality care, supporting a positive journey for patients.

Main duties of the job

You must have a caring nature, with excellent interpersonal and communication skills. Essential criteria required for role is to have a care certificate (working towards) will be accepted. The shift pattern is 12.5 hours daily, working weekdays, bank holidays and weekends. Our aim to be paperless, we use symphony data to log patient documentation.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

We work as a team within Same Day Emergency care, whilst supporting personal development.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum - Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-26-8188991

Job locations

Acute Medical Unit Cumberland Infirmary

Newtown road

Carlisle

CA2 7HY

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab)

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab) If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• Theoretical knowledge
• Experience of a range of care and related procedures
• Clinical observations
• Knowledge of data protection legislation and health and safety at work legislation
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Numeracy and Literacy Level 2

Desirable

• Undertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalating changes or findings
• Working knowledge of legislation underpinning care provision
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective team work.
• Knowledge of Safeguarding.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality

Desirable

• Familiarity with current NHS and social care policies.
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust Business
• Experience of working in the Trust previously

Skills and Aptitudes

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures.
• Attention to detail
• Ability to use initiative appropriately.
• Ability to demonstrate the compassionate values and behaviours needed for dignified care.
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic.
• Motivated and with a pro-active approach.
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Personal resilience.
• Ability to work calmly and effectively under pressure.
• Presents self as courteous, respectful and helpful and understands importance of professional image.
• Reliable, adaptable and dependable.

Desirable

• Keyboard skills.
• Venepuncture

Personal Circumstances

Essential

• Willing to work flexible hours including nights, weekends and bank holidays
• Flexible and versatile approach to meet the needs of the service.

Desirable

• Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Person Specification Qualifications Essential Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; Theoretical knowledge Experience of a range of care and related procedures Clinical observations Knowledge of data protection legislation and health and safety at work legislation National Care Certificate or commitment to complete within 12 weeks of commencing employment Numeracy and Literacy Level 2 Desirable Undertaken relevant additional training for Clinical Support Workers Knowledge & Experience Essential Experience of working in health or social care. Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision Understanding of the importance of robust, accurate, clear, timely documentation. Insight into behaviours and skills of a carer and the need for effective team work. Knowledge of Safeguarding. Understanding work-related boundaries. Awareness of GDPR and the need for confidentiality Desirable Familiarity with current NHS and social care policies. Computer skills Clinical policies and procedures Evidence of understanding of Trust Business Experience of working in the Trust previously Skills and Aptitudes Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication. Time-keeping, planning and prioritisation skills. Basic IT skills to use electronic patient records and other Trust systems. Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics. Ability to demonstrate the importance of holistic person centred care and related procedures. Attention to detail Ability to use initiative appropriately. Ability to demonstrate the compassionate values and behaviours needed for dignified care. Desire to encourage and support patients to remain as independent as possible Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals. Caring and empathetic. Motivated and with a pro-active approach. Ability to work independently and as part of a team. Committed to providing high quality patient care. Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care. Personal resilience. Ability to work calmly and effectively under pressure. Presents self as courteous, respectful and helpful and understands importance of professional image. Reliable, adaptable and dependable. Desirable Keyboard skills. Venepuncture Personal Circumstances Essential Willing to work flexible hours including nights, weekends and bank holidays Flexible and versatile approach to meet the needs of the service. Desirable Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Acute Medical Unit Cumberland Infirmary

Newtown road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Acute Medical Unit Cumberland Infirmary

Newtown road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job summary

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) 12 MONTHS FIXED TERM MATERNITY COVER

Business Support Administrator

Band 3 - 26.25 hours - Springboard CDC

North Cumbria Integrated Care NHS Foundation Trust are seeking a Band 3 Administrator to work within the busy Children's Specialist Team at Springboard Child Development Centre.

The post will include general admin duties including phones, post, filing, typing and cover within the teams as and when required.

Main duties of the job

To provide administrative support to the Paediatric Consultants, Paediatric therapists and work as part of the busy Administrative Team, including, telephone contact, cross cover and workload.

To receive and deal with emails, hard copy correspondence and distribute onwards as appropriate.

To receive telephone enquiries with tact and discretion.

Typing - to ensure that organisational deadlines and priorities are achieved.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':o Being a clinically led organisationo Quality and safety at the heart of our Trusto A positive patient experience every timeo A great place to worko Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-26-8129684

Job locations

Springboard CDC

Orton Road

Carlisle

CA2 7HE

United Kingdom

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• RSA III Word/text processing or equivalent
• NVQ II or III in Administration or relevant experience
• Willingness to undertake training as required
• Good general attainment of educational standards

Desirable

• ECDL or equivalent
• 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics
• Competent Audio transcription

Knowledge

Essential

• Understanding of secretarial duties required
• Knowledge of Microsoft IT systems and IT databases

Desirable

• Knowledge of medical terms
• Experience of working within a health care setting
• Knowledge of specific health care databases i.e. CPAS, CCH2000

Skills & Aptitudes

Essential

• Ability to deal with service users, carers in understanding efficient & effective manner
• Proven file management skills - electronic & paper
• Ability to organise meetings, i.e. prepare Agendas and distribute minutes
• Good verbal communication with a variety of individuals in a wide range of circumstances
• Good team working skills
• Effective interpersonal and communication skills
• Minute Taking

Desirable

• Flexible approach
• Experience of working across cultures and religions

Other Requirements

Essential

• Reliable
• Good time keeping
• Well presented
• Willingness to provide cover for other admin staff when the occasion arises

Desirable

• Ability to travel to other Trust sites

Person Specification Qualifications Essential RSA III Word/text processing or equivalent NVQ II or III in Administration or relevant experience Willingness to undertake training as required Good general attainment of educational standards Desirable ECDL or equivalent 3 GCSE Grade A-C (or equivalent) including English Language and Mathematics Competent Audio transcription Knowledge Essential Understanding of secretarial duties required Knowledge of Microsoft IT systems and IT databases Desirable Knowledge of medical terms Experience of working within a health care setting Knowledge of specific health care databases i.e. CPAS, CCH2000 Skills & Aptitudes Essential Ability to deal with service users, carers in understanding efficient & effective manner Proven file management skills - electronic & paper Ability to organise meetings, i.e. prepare Agendas and distribute minutes Good verbal communication with a variety of individuals in a wide range of circumstances Good team working skills Effective interpersonal and communication skills Minute Taking Desirable Flexible approach Experience of working across cultures and religions Other Requirements Essential Reliable Good time keeping Well presented Willingness to provide cover for other admin staff when the occasion arises Desirable Ability to travel to other Trust sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Springboard CDC

Orton Road

Carlisle

CA2 7HE

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Springboard CDC

Orton Road

Carlisle

CA2 7HE

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)