Refine your search
Showing 2,894 results
Consultant Haematologist with special interest in Myeloma
Dorset County Hospital NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary We are seeking a highly motivated individual who will be able to help further develop our clinical and laboratory haematology service at Dorset C...
18 day(s) ago
Consultant Haematologist with special interest in Myeloma
Dorset County Hospital NHS Foundation Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary We are seeking a highly motivated individual who will be able to help further develop our clinical and laboratory haematology service at Dorset C...
18 day(s) ago
Healthcare Support Worker Special School Nursing
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Join our award-winning Special School Nursing Team and help make a positive difference to children and young people with complex health needs.
18 day(s) ago
Healthcare Support Worker Special School Nursing
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Join our award-winning Special School Nursing Team and help make a positive difference to children and young people with complex health needs.
18 day(s) ago
MRI Advanced Radiographer
Milton Keynes University Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Radiographer
Job summary MRI Advanced Radiographer Department: Imaging Band7, £49,387 - £56,515 Per annum, pro rata Hours: Full time, 37.
18 day(s) ago
MRI Advanced Radiographer
Milton Keynes University Hospital NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Radiographer
Job summary MRI Advanced Radiographer Department: Imaging Band7, £49,387 - £56,515 Per annum, pro rata Hours: Full time, 37.
18 day(s) ago
Senior Physiotherapist
Nuffield Health
North East England
Exercise Therapist
Job summary Job Description Senior Physiotherapist Nuffield Health Vale Hospital | Physiotherapy | Bank | Part time | Salary dependent on experience - Band 6...
18 day(s) ago
Senior Physiotherapist
Nuffield Health
North East England
Exercise Therapist
Job summary Job Description Senior Physiotherapist Nuffield Health Vale Hospital | Physiotherapy | Bank | Part time | Salary dependent on experience - Band 6...
18 day(s) ago
Administrative Clerk - Nephrology
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a motivated Administrative Clerk to join our administrative team within the Nephrology Department based at...
18 day(s) ago
Administrative Clerk - Nephrology
Liverpool University Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary An exciting opportunity has arisen for a motivated Administrative Clerk to join our administrative team within the Nephrology Department based at...
18 day(s) ago
Administrator - Healthy Child Programme
Sussex Community NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Administrator A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work wi...
18 day(s) ago
Administrator - Healthy Child Programme
Sussex Community NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Administrator A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work wi...
18 day(s) ago
Pharmacy Technician - Patient Services
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 33,262 - 44,900 per year
Pharmacist
Job summary An excellent opportunity has arisen for a experienced hospital technician to apply for this post.
18 day(s) ago
Pharmacy Technician - Patient Services
Chelsea and Westminster Hospital NHS Foundation Trust
North East England
GBP 33,262 - 44,900 per year
Pharmacist
Job summary An excellent opportunity has arisen for a experienced hospital technician to apply for this post.
18 day(s) ago
District Nurse Team Lead
Oxleas NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Registered Nurse/RN
Job summary ***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post*** This role comb...
18 day(s) ago
District Nurse Team Lead
Oxleas NHS Foundation Trust
North East England
GBP 55,524 - 62,652 per year
Registered Nurse/RN
Job summary ***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post*** This role comb...
18 day(s) ago
Receptionist in General Practice
Eastlands Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Are you a dynamic, enthusiastic, flexible individual, who is committed to doing your part in making a difference and helping people?
18 day(s) ago
Receptionist in General Practice
Eastlands Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Are you a dynamic, enthusiastic, flexible individual, who is committed to doing your part in making a difference and helping people?
18 day(s) ago
Clinical Administrator - Obstetrics & Gynaecology
East Sussex Healthcare NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Do you want to support patients and clinicians at your local NHS Trust?
18 day(s) ago
Clinical Administrator - Obstetrics & Gynaecology
East Sussex Healthcare NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Do you want to support patients and clinicians at your local NHS Trust?
18 day(s) ago
Nurse Team Leader - Fixed Term/ Secondment A&E - EDGH
East Sussex Healthcare NHS Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary We are a busy Emergency Department treating on average 50,000 patients a year.
18 day(s) ago
Nurse Team Leader - Fixed Term/ Secondment A&E - EDGH
East Sussex Healthcare NHS Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary We are a busy Emergency Department treating on average 50,000 patients a year.
18 day(s) ago
Senior Clinical Coder
Hampshire Hospitals NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Medical Records/HIMS Administrator
Job summary An exciting opportunity has arisen for an experienced and motivated Accredited Clinical Coder (Band 5) to join the Hampshire Hospitals Clinical C...
18 day(s) ago
Senior Clinical Coder
Hampshire Hospitals NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Medical Records/HIMS Administrator
Job summary An exciting opportunity has arisen for an experienced and motivated Accredited Clinical Coder (Band 5) to join the Hampshire Hospitals Clinical C...
18 day(s) ago
Band 4 Medical Secretary Supervisor-Haematology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial suppo...
18 day(s) ago
Band 4 Medical Secretary Supervisor-Haematology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial suppo...
18 day(s) ago
Senior Medical Laboratory Assistant
North West London Pathology
North East England
GBP 31,554 - 33,270 per year
Laboratory Technician
Job summary We are looking for a motivated and enthusiastic part-time Medical Laboratory Assistant to join our friendly and dedicated Histopathology team at...
18 day(s) ago
Senior Medical Laboratory Assistant
North West London Pathology
North East England
GBP 31,554 - 33,270 per year
Laboratory Technician
Job summary We are looking for a motivated and enthusiastic part-time Medical Laboratory Assistant to join our friendly and dedicated Histopathology team at...
18 day(s) ago
Staff Nurse - Fixed Term - Lipton Ward
The Walton Centre NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Lipton ward is 1 of only 3 neuro trauma Hyper acute wards in the country, working closely and collaboratively with the wider multi-disciplinary t...
18 day(s) ago
Staff Nurse - Fixed Term - Lipton Ward
The Walton Centre NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Lipton ward is 1 of only 3 neuro trauma Hyper acute wards in the country, working closely and collaboratively with the wider multi-disciplinary t...
18 day(s) ago
Reception Administrator
The Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South King Street Medical Centre is looking for an enthusiastic part-time Reception Administrator to join our dynamic and friendly team.
18 day(s) ago
Reception Administrator
The Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South King Street Medical Centre is looking for an enthusiastic part-time Reception Administrator to join our dynamic and friendly team.
18 day(s) ago
Charge Nurse
Hull University Teaching Hospitals NHS Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary An exciting opportunity for a full time band 7 in Intensive Care on the Castle Hill site.
18 day(s) ago
Charge Nurse
Hull University Teaching Hospitals NHS Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary An exciting opportunity for a full time band 7 in Intensive Care on the Castle Hill site.
18 day(s) ago
Receptionist GP Practice
Stourside Medical Practice
North East England
GBP 12 - 21 per hour
Admin and Clerical
Job summary Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients .
18 day(s) ago
Receptionist GP Practice
Stourside Medical Practice
North East England
GBP 12 - 21 per hour
Admin and Clerical
Job summary Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients .
18 day(s) ago
Lymphoedema Specialist Practitioner
Sheffield Teaching Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary This is an exciting opportunity to join the Ambulatory Wound Care and Lymphoedema Service, delivering specialist lymphoedema care.
18 day(s) ago
Lymphoedema Specialist Practitioner
Sheffield Teaching Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary This is an exciting opportunity to join the Ambulatory Wound Care and Lymphoedema Service, delivering specialist lymphoedema care.
18 day(s) ago
Fire Safety Advisor
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Grounds and Maintenance Worker
Job summary 37.5 hours per week. To provide specialist professional and technical leadership in fire safety across Livewell Southwest, ensuring compliance wi...
18 day(s) ago
Fire Safety Advisor
Livewell Southwest
North East England
GBP 39,959 - 48,117 per year
Grounds and Maintenance Worker
Job summary 37.5 hours per week. To provide specialist professional and technical leadership in fire safety across Livewell Southwest, ensuring compliance wi...
18 day(s) ago
Senior Employee Relations Advisor
University Hospitals Plymouth NHS Trust
North East England
GBP 39,959 - 48,117 per year
Human Resources Officer
Job summary This is a great opportunity for an experienced HR professional to join the ER team at University Hospitals Plymouth NHS Trust.
18 day(s) ago
Senior Employee Relations Advisor
University Hospitals Plymouth NHS Trust
North East England
GBP 39,959 - 48,117 per year
Human Resources Officer
Job summary This is a great opportunity for an experienced HR professional to join the ER team at University Hospitals Plymouth NHS Trust.
18 day(s) ago
Band 2 QE Outpatients Receptionist
University Hospitals Birmingham NHS Foundation Trust
North East England
Admin and Clerical
Job summary We are seeking two enthusiastic, professional, and experienced Receptionists to join the QE Outpatient Departments team.
18 day(s) ago
Band 2 QE Outpatients Receptionist
University Hospitals Birmingham NHS Foundation Trust
North East England
Admin and Clerical
Job summary We are seeking two enthusiastic, professional, and experienced Receptionists to join the QE Outpatient Departments team.
18 day(s) ago
Receptionist GP Practice
Stourside Medical Practice
North East England
GBP 12 - 21 per hour
Admin and Clerical
Job summary Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients .
18 day(s) ago
Receptionist GP Practice
Stourside Medical Practice
North East England
GBP 12 - 21 per hour
Admin and Clerical
Job summary Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients .
18 day(s) ago
Bank Administrator Band 3
Your Healthcare CIC
North East England
GBP 15 - 16 per year
Admin and Clerical
Job summary We are looking for proactive and motivated Administrative Assistants to provide comprehensive support to our expanding Single Point of Access Ser...
18 day(s) ago
Bank Administrator Band 3
Your Healthcare CIC
North East England
GBP 15 - 16 per year
Admin and Clerical
Job summary We are looking for proactive and motivated Administrative Assistants to provide comprehensive support to our expanding Single Point of Access Ser...
18 day(s) ago
Project Manager - Sustainability
Frimley Health NHS Foundation Trust
North East England
GBP 51,657 - 58,785 per year
Health Service Manager/Administrator
Job summary Are you an experienced Project Manager with a strong background in construction, engineering, surveying or design?
18 day(s) ago
Project Manager - Sustainability
Frimley Health NHS Foundation Trust
North East England
GBP 51,657 - 58,785 per year
Health Service Manager/Administrator
Job summary Are you an experienced Project Manager with a strong background in construction, engineering, surveying or design?
18 day(s) ago
Consultant Haematologist with special interest in Myeloma
Dorset County Hospital NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345345
Job summary
We are seeking a highly motivated individual who will be able to help further develop our clinical and laboratory haematology service at Dorset County Hospital. The post holder will work with an inspiring team of colleagues across the whole range of Clinical and Laboratory Haematology, in outpatient and inpatient settings.
This is a part-time 8PA consultant post to join a team of 4 other Consultant Haematologists at Dorset County Hospital. The post holder will participate within the Clinical Haematology on-call on a 1:5 basis.
As the department grows, we are looking to move towards a model of sub-specialisation, and it is anticipated that the successful candidate will have a specialist interest in Myeloma.
Potential interview date: To be confirmed
Main duties of the job
- The post holder must have a general haematological knowledge and be able to deal with all haematological problems; with the opportunity to subspecialise. The post holder should have an interest in clinical trials and would have the opportunity to work with the research department to set up a portfolio of clinical trials.
- The post holder will be available for advice on management in conjunction with their colleagues on all aspects pertaining to clinical haematology including the advice and guidance email system for GPs
- The post holder will assume full clinical responsibility for the care of patients admitted under the arrangements within general medicine inpatient provision. The post holder is required to ensure, in consultation with colleagues, that adequate arrangements are made for cover of leave and off-duty periods. The internal cover when one consultant is away is to be cross covered by other consultants
- To be available on-call by arrangement with consultant colleagues to ensure continuous consultant supervision is provided with the haematology laboratory at all times, and for assistance with clinical pathology problems of consultant and junior medical staff out of hours within his/her own competence.
- To be available in the laboratory outside normal hours when this is judged to be necessary on professional grounds, particularly in the case of major accidents and catastrophes.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Details
Date posted
16 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year Dependant on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
405-MD2637HEAM-A
Job locations
Dorset County Hospital
Williams Avenue
Dorchester
DT1 2JY
United Kingdom
Job description
Job responsibilities
The full list of duties and suggested job plan are embedded within the job description attached to this role.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Job description
Job responsibilities
The full list of duties and suggested job plan are embedded within the job description attached to this role.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Person Specification
Education, Qualifications & Training
Essential
- Full GMC Registration Entry on the GMC Specialist Register via; CCT (proposed CCT date must be within 6mths of interview CESR or European Community Rights
- An appropriate higher surgical/medical qualification
- Entry on the GMC Specialist Register via; CCT (proposed CCT date must be within 6mths of interview for appointment to substantive consultant role) CESR or European Community Rights
Experience & Knowledge
Essential
- Evidence of the ability to manage the demands of being a DGH based consultant Haematologist
- Experience of working within the NHS
Current Skills & Abilities
Essential
- Evidence of the clinical skills required to fulfill the specialty and sub-specialty elements of the job as in the job description and technical specification
Team Working and Service Development
Essential
- Evidence of recent collaborative working in a service development or improvement
Understanding and Participation in Clinical Governance
Essential
- Understanding the principles of Clinical Governance
- Evidence of participation in recent relevant audit
Management Training, Organisational Skills and Strategic Vision
Essential
- Evidence of management experience & service change
Teaching and communication
Essential
- Evidence of teaching experience and abilities appropriate to the post
- Ability to present effectively to an audience Ability to communicate effectively
- Ability to communicate effectively
Person Specification
Education, Qualifications & Training
Essential
- Full GMC Registration Entry on the GMC Specialist Register via; CCT (proposed CCT date must be within 6mths of interview CESR or European Community Rights
- An appropriate higher surgical/medical qualification
- Entry on the GMC Specialist Register via; CCT (proposed CCT date must be within 6mths of interview for appointment to substantive consultant role) CESR or European Community Rights
Experience & Knowledge
Essential
- Evidence of the ability to manage the demands of being a DGH based consultant Haematologist
- Experience of working within the NHS
Current Skills & Abilities
Essential
- Evidence of the clinical skills required to fulfill the specialty and sub-specialty elements of the job as in the job description and technical specification
Team Working and Service Development
Essential
- Evidence of recent collaborative working in a service development or improvement
Understanding and Participation in Clinical Governance
Essential
- Understanding the principles of Clinical Governance
- Evidence of participation in recent relevant audit
Management Training, Organisational Skills and Strategic Vision
Essential
- Evidence of management experience & service change
Teaching and communication
Essential
- Evidence of teaching experience and abilities appropriate to the post
- Ability to present effectively to an audience Ability to communicate effectively
- Ability to communicate effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dorset County Hospital NHS Foundation Trust
Address
Dorset County Hospital
Williams Avenue
Dorchester
DT1 2JY
United Kingdom
Employer's website
https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Dorset County Hospital NHS Foundation Trust
Address
Dorset County Hospital
Williams Avenue
Dorchester
DT1 2JY
United Kingdom
Employer's website
https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Healthcare Support Worker Special School Nursing
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345328
Job summary
Join our award-winning Special School Nursing Team and help make a positive difference to children and young people with complex health needs.
We are seeking an enthusiastic Health Care Support Worker to support pupils across our nine special schools in Hampshire Portsmouth Southampton and the Isle of Wight. Working as part of a dedicated healthcare team you will support school staff to deliver safe, effective care and enable children and young people to access their education.
This varied role includes working alongside education colleagues contributing to care planning and attending multidisciplinary meetings. We are looking for someone who is adaptable organised and able to work independently.
We offer a comprehensive induction programme including experience across our schools alongside a blended learning package of face-to-face and online training. You will have opportunities to develop specialist skills undertake funded qualifications and progress your career within a supportive team.
Location: Currently based within IOW Special School Nursing Team.
If you are looking for a rewarding role within an innovative and supportive team we would love to hear from you.
Main duties of the job
The Special School Nursing Health Care Support Worker HCSW will work as part of the Special School Nursing Team within a multi-agency and multidisciplinary environment.
You will have knowledge and experience of a range of clinical skills including epilepsy and seizure management enteral feeding medication administration clinical observations suction and oxygen administration.
Key responsibilities include growth monitoring medication management support health promotion clinical observations and PEWS monitoring equipment troubleshooting stock control cleaning of clinical equipment record keeping and caseload management.
You will support Special School Nurses with delegated clinical and administrative tasks including clinics referrals transitions into and out of school and adult services training school staff and attendance at safeguarding and multidisciplinary meetings.
The successful candidate will be responsible for maintaining their own proficiency continuing professional development CPD and mandatory training requirements.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Part-time, Term time hours
Reference number
348-CFS-12553
Job locations
Enterprise House
Monks Brook
Newport
Isle of Wight
PO30 5WB
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Healthcare qualification Level 3 or working towards gaining equivalent level.
- Good basic education or GSCE in English and maths
Experience
Essential
- Working within a multidisciplinary team
- Experience in either a hospital or community setting
Additional Criteria
Essential
- Excellent communication skills (written and oral); requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding. Good verbal and written skills e.g. pleasant manner when speaking to others; Clear and concise messages delivered; legible handwriting.
- Ability to manage own time; plan and prioritise work efficiently and effectively.
- Ability to shown empathy and deal empathically and tactfully when communicating with patients, carers, and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Able to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with difficult situations e.g. when faced with aggressive behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Requirement for concentration where work pattern is predicable when undertaking assessment of patients.
- A required for light physical effort for short periods i.e. whilst moving patients and equipment.
- Required to be able to deal with emotional/distressing circumstances.
- Frequent requirement to manage unpleasant conditions i.e. body fluids.
- Good organisational skills
- Shows flexibility and ability to work within a demanding and changing.
- Basic computer skills e.g. word, outlook, system 1
- Hold a valid full driving licence which enables them to drive in the UK.
- Ability to travel for meetings across a range of sites in Southampton/Portsmouth/Hampshire, as required for the role.
- Can work with children and vulnerable adults.
- Can &work legally in the UK
Person Specification
Qualifications
Essential
- Healthcare qualification Level 3 or working towards gaining equivalent level.
- Good basic education or GSCE in English and maths
Experience
Essential
- Working within a multidisciplinary team
- Experience in either a hospital or community setting
Additional Criteria
Essential
- Excellent communication skills (written and oral); requirement to receive routine information with patients/clients which may need some tact, reassurance, persuasion where there may be barriers to understanding. Good verbal and written skills e.g. pleasant manner when speaking to others; Clear and concise messages delivered; legible handwriting.
- Ability to manage own time; plan and prioritise work efficiently and effectively.
- Ability to shown empathy and deal empathically and tactfully when communicating with patients, carers, and clients.
- Ability to act on own initiative e.g. responding to an emergency.
- Able to work independently when on visits, demonstrating sound thought process for basic problem solving.
- Confident in dealing with difficult situations e.g. when faced with aggressive behaviour.
- Knowledge of care and related procedures including clinical observations, judgement required involving facts and situations when assessing patients and knowledge when to escalate information to qualified staff.
- Requirement for concentration where work pattern is predicable when undertaking assessment of patients.
- A required for light physical effort for short periods i.e. whilst moving patients and equipment.
- Required to be able to deal with emotional/distressing circumstances.
- Frequent requirement to manage unpleasant conditions i.e. body fluids.
- Good organisational skills
- Shows flexibility and ability to work within a demanding and changing.
- Basic computer skills e.g. word, outlook, system 1
- Hold a valid full driving licence which enables them to drive in the UK.
- Ability to travel for meetings across a range of sites in Southampton/Portsmouth/Hampshire, as required for the role.
- Can work with children and vulnerable adults.
- Can &work legally in the UK
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Enterprise House
Monks Brook
Newport
Isle of Wight
PO30 5WB
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Enterprise House
Monks Brook
Newport
Isle of Wight
PO30 5WB
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MRI Advanced Radiographer
Milton Keynes University Hospital NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345315
Job summary
MRI Advanced Radiographer
Department: Imaging
Band7, £49,387 - £56,515 Per annum, pro rata
Hours: Full time, 37.5 per week, Fixed-term contract for 6 months. All MKUH roles will be considered for flexible working
Are you an experienced and motivated MRI Radiographer ready to take the next step in your career? Join our dynamic and expanding Imaging Department at Milton Keynes University Hospital, where innovation, teamwork, and patient-centred care are at the heart of everything we do.'We care We communicate We collaborate We contribute'
Interview date: 08 October 2026
Main duties of the job
As an Advanced MRI Radiographer, you'll play a key role in delivering a high-quality diagnostic service across our modern MRI facilities - including two Siemens 1.5T scanners at the main hospital site and a GE 1.5T Voyager at our Community Diagnostic Centre. With a new state-of-the-art Imaging Scanning Centre opening in 2026, this is an exciting time to be part of our growing service.
You'll carry out a wide range of MRI examinations, including neuro, musculoskeletal, angiography, and dynamic studies, while ensuring the highest clinical standards and excellent patient care. The role also includes participation in the on-call rota for spinal emergencies.
We're looking for a radiographer who is:
- Passionate about exceptional patient care and service delivery
- Keen to develop advanced MRI and cross-sectional imaging skills
- Confident mentoring students and junior colleagues
- Committed to CPD and the Trust's core values
You'll join a vibrant, friendly, and inclusive team within a forward-thinking department that actively supports professional growth and development.
Be part of our journey and help shape the future of our advanced MRI service at Milton Keynes University Hospital.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Per annum, pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
430-CC26-679A-B
Job locations
MRI Unit (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Job description
Job responsibilities
NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one anotherbecause we know were stronger together.
- To be responsible for the organisation of workload and supervision of junior staff for MRI, providing on-going tuition for junior staff as required.
- To ensure that the department delivers a high-quality patient experience.
- To ensure the safety of all patients, staff and visitors to the department.
- To liaise with the other modalities within the department to ensure that room utilisation is maximised and to prioritise patients to ensure optimum efficiency and service quality between different areas within the department and trust.
Please refer to attached Job description for further details.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Job description
Job responsibilities
NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one anotherbecause we know were stronger together.
- To be responsible for the organisation of workload and supervision of junior staff for MRI, providing on-going tuition for junior staff as required.
- To ensure that the department delivers a high-quality patient experience.
- To ensure the safety of all patients, staff and visitors to the department.
- To liaise with the other modalities within the department to ensure that room utilisation is maximised and to prioritise patients to ensure optimum efficiency and service quality between different areas within the department and trust.
Please refer to attached Job description for further details.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Uponcommencingemploymentwith theTrust,allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.
Person Specification
Qualifications and knowledge
Essential
- BSc (Hons) Diagnostic Radiography, DCR(D) Diploma of the College of Radiographers or equivalent
- Quality Improvement, transformation, and innovation training
- Health and Care Professions Council Registration
- Evidence of a sound level of computer literacy (MS Teams, word, outlook, power point and excel)
- Familiarity with hospital information systems (HIS), radiology information systems (RIS) and picture archiving communications systems (PACS)
- Good understanding of health and safety requirements
- Sound awareness of data protection, freedom of information and confidentiality issues within NHS
- Evidence of keeping informed of the current MR imaging techniques & practices via short courses & study days to underpin knowledge development.
- Knowledge of relevant national imaging standards (e.g., IR(ME)R 2017, IRR '17 and associated codes of practice)
Desirable
- Post graduate qualification in imaging (i.e., MRI)
Experience
Essential
- Experience of an extensive range of MRI procedures
- Significant post qualification experience
- Wide range of General Radiographic experience since graduation.
- Experience of taking responsibility for the successful training of a team of radiographers within MRI.
- Experience of the clinical management of an MRI Service
- Experience of dealing with breakdowns and taking remedial action within MRI
Skills
Essential
- Good organizational and time management skills
- High level of self-motivation and ability to learn and develop
- Logical approach to decision making and problem solving.
- Ability to work to agreed protocols and standards of good/ best practice.
- Able to write protocols, policies, and procedures in relation to MR service
- Ability to prioritize own workload and work effectively under pressure.
- Flexible attitude to service provision and enthusiasm for change
- Ability to work effectively and efficiently as part of a team.
- Ability to cope with the physical demands of the role which will include manual support/ lifting of patients and equipment safely and efficiently
- Ability to work using own initiative but also to know when to seek assistance and guidance.
- Proven ability to assess clinical situations & indications and act appropriately (i.e., vetting process).
- Can perform IV cannulation or willing to be trained.
Personal and people development
Essential
- Ability to demonstrate confidentiality and trustworthiness.
- Deal calmly and politely with members of hospital staff who are working in areas of extreme pressure.
- Interest and willingness in teaching / training less experienced staff & students when in imaging and help attending students in their training and development
- Maintain continued professional development as required by HCPC.
- Patient centered and customer focused
- Aspires to develop leadership and management potential
Communication
Essential
- Good written, verbal, and non-verbal communication skills
- Consistently demonstrates a friendly professional attitude and approach in the workplace
- Good empathic skills and the ability to manage issues in a caring, compassionate, and considerate manner.
- Ability to work across disciplines and with a wide range of professional groups.
- Keep all records up to date in a clear, accurate and concise manner on a day-to-day basis.
- Professional in appearance and conduct
Person Specification
Qualifications and knowledge
Essential
- BSc (Hons) Diagnostic Radiography, DCR(D) Diploma of the College of Radiographers or equivalent
- Quality Improvement, transformation, and innovation training
- Health and Care Professions Council Registration
- Evidence of a sound level of computer literacy (MS Teams, word, outlook, power point and excel)
- Familiarity with hospital information systems (HIS), radiology information systems (RIS) and picture archiving communications systems (PACS)
- Good understanding of health and safety requirements
- Sound awareness of data protection, freedom of information and confidentiality issues within NHS
- Evidence of keeping informed of the current MR imaging techniques & practices via short courses & study days to underpin knowledge development.
- Knowledge of relevant national imaging standards (e.g., IR(ME)R 2017, IRR '17 and associated codes of practice)
Desirable
- Post graduate qualification in imaging (i.e., MRI)
Experience
Essential
- Experience of an extensive range of MRI procedures
- Significant post qualification experience
- Wide range of General Radiographic experience since graduation.
- Experience of taking responsibility for the successful training of a team of radiographers within MRI.
- Experience of the clinical management of an MRI Service
- Experience of dealing with breakdowns and taking remedial action within MRI
Skills
Essential
- Good organizational and time management skills
- High level of self-motivation and ability to learn and develop
- Logical approach to decision making and problem solving.
- Ability to work to agreed protocols and standards of good/ best practice.
- Able to write protocols, policies, and procedures in relation to MR service
- Ability to prioritize own workload and work effectively under pressure.
- Flexible attitude to service provision and enthusiasm for change
- Ability to work effectively and efficiently as part of a team.
- Ability to cope with the physical demands of the role which will include manual support/ lifting of patients and equipment safely and efficiently
- Ability to work using own initiative but also to know when to seek assistance and guidance.
- Proven ability to assess clinical situations & indications and act appropriately (i.e., vetting process).
- Can perform IV cannulation or willing to be trained.
Personal and people development
Essential
- Ability to demonstrate confidentiality and trustworthiness.
- Deal calmly and politely with members of hospital staff who are working in areas of extreme pressure.
- Interest and willingness in teaching / training less experienced staff & students when in imaging and help attending students in their training and development
- Maintain continued professional development as required by HCPC.
- Patient centered and customer focused
- Aspires to develop leadership and management potential
Communication
Essential
- Good written, verbal, and non-verbal communication skills
- Consistently demonstrates a friendly professional attitude and approach in the workplace
- Good empathic skills and the ability to manage issues in a caring, compassionate, and considerate manner.
- Ability to work across disciplines and with a wide range of professional groups.
- Keep all records up to date in a clear, accurate and concise manner on a day-to-day basis.
- Professional in appearance and conduct
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
MRI Unit (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
MRI Unit (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2345314
Job summary
Job Description Senior Physiotherapist Nuffield Health Vale Hospital | Physiotherapy | Bank | Part time | Salary dependent on experience - Band 6 equivalent.
Main duties of the job
Deliver high quality, effective clinical care. Adhere to our values and beliefs at Nuffield Health, in which we encourage behaviour which is enterprising, passionate, independent and caring. Deliver excellent clinical care that is evidence based, Safe, Effective, Caring, Well-led and responsive to our patient's needs. Ensure on-going monitoring of the standard of treatment provided. Be compliant with all professional, clinical and integrated governance standards and participate in clinical audit and other quality assurance processes.
About us
Cardiff & Vale Hospitals Nuffield Health Cardiff and Vale Hospitals provide first class private healthcare to the immediate local areas of Cardiff and the Vale of Glamorgan, as well as across South Wales and surrounding regions. Our two hospitals. The Vale Hospital (mainly in-patients) and Cardiff Bay Hospital (day cases) are multi-specialty hospitals which combine the finest consultants, the latest medical technology, with the unrivalled reputation of Nuffield Health. The Vale Hospital is a purpose built, modern hospital located in beautiful surroundings of the Vale of Glamorgan. We provide 30 in-patient rooms within a very tranquil hospital setting and were recently identified as one of the top 30 most technologically advanced hospitals in the world. We host 2 fully digital ultra clean air operating theatres, an excellent physiotherapy department, 24-hour high dependency, surgical and medical RMO cover and exemplary outpatients and diagnostic service. The patient feedback for our hospital is one of the best within the Nuffield Health estate and this is something our staff and consultants are very proud of.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Bank
Working pattern
Part-time
Reference number
JR0101925
Job locations
Celtic Gateway Dunleavy Drive Cardiff Vale of Glamorgan CF11 0SN
Cardiff
CF11 0SN
United Kingdom
Job description
Job responsibilities
Senior Physiotherapist Nuffield Health Vale Hospital | Physiotherapy | Bank | Part time | Salary dependent on experience - Band 6 equivalent. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. If you want to make a big impact on wellbeing of your patients, here's where you can. As the UK's largest Healthcare Charity, we're shaping the nation's health. We support and encourage postgraduate education with access to training, mentoring and career development - so we'll help shape your future, too. As a Senior Physiotherapist at our hospital, you'll have a BSc in Physiotherapy or equivalent and registration with the Health and Care Professions Council. You also have excellent clinical reasoning and rehabilitation skills, and you're committed to developing as a practitioner. You're a confident communicator, skilled at engaging with all kinds of people. As part of the team you will have clinical support available from your Regional clinical lead along with Physiotherapists, with leadership from the management team on site. You will have a CPD budget to encourage you to continue your learning and striving for clinical excellence. We can offer both part time and full time hours, with a mixture of face to face time across other sites or working from home delivering triage hours. You will see a wide range of musculoskeletal conditions and post operative cases, playing a key role in helping our patients achieve, maintain and recover to the level of health and wellbeing that they aspire to. You will work within a multidisciplinary team including nurses, AHPS and consultants in order to optimise the health and recovery of our patients. The hospital is brilliantly placed to support and mentor the successful candidate for this role, alongside our academy training programmes. As a Senior Physiotherapist, you will:
Job description
Job responsibilities
Senior Physiotherapist Nuffield Health Vale Hospital | Physiotherapy | Bank | Part time | Salary dependent on experience - Band 6 equivalent. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. If you want to make a big impact on wellbeing of your patients, here's where you can. As the UK's largest Healthcare Charity, we're shaping the nation's health. We support and encourage postgraduate education with access to training, mentoring and career development - so we'll help shape your future, too. As a Senior Physiotherapist at our hospital, you'll have a BSc in Physiotherapy or equivalent and registration with the Health and Care Professions Council. You also have excellent clinical reasoning and rehabilitation skills, and you're committed to developing as a practitioner. You're a confident communicator, skilled at engaging with all kinds of people. As part of the team you will have clinical support available from your Regional clinical lead along with Physiotherapists, with leadership from the management team on site. You will have a CPD budget to encourage you to continue your learning and striving for clinical excellence. We can offer both part time and full time hours, with a mixture of face to face time across other sites or working from home delivering triage hours. You will see a wide range of musculoskeletal conditions and post operative cases, playing a key role in helping our patients achieve, maintain and recover to the level of health and wellbeing that they aspire to. You will work within a multidisciplinary team including nurses, AHPS and consultants in order to optimise the health and recovery of our patients. The hospital is brilliantly placed to support and mentor the successful candidate for this role, alongside our academy training programmes. As a Senior Physiotherapist, you will:
Person Specification
Qualifications
Essential
- Have a BSc in Physiotherapy or equivalent, you'll be registered with the Health and Care Professions Council.
Experience
Essential
- Demonstrate evidence of further professional training and continual professional development, reflecting your desire to develop as a practitioner.
Person Specification
Qualifications
Essential
- Have a BSc in Physiotherapy or equivalent, you'll be registered with the Health and Care Professions Council.
Experience
Essential
- Demonstrate evidence of further professional training and continual professional development, reflecting your desire to develop as a practitioner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nuffield Health
Address
Celtic Gateway Dunleavy Drive Cardiff Vale of Glamorgan CF11 0SN
Cardiff
CF11 0SN
United Kingdom
Employer's website
Employer details
Employer name
Nuffield Health
Address
Celtic Gateway Dunleavy Drive Cardiff Vale of Glamorgan CF11 0SN
Cardiff
CF11 0SN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrative Clerk - Nephrology
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345304
Job summary
An exciting opportunity has arisen for a motivated Administrative Clerk to join our administrative team within the Nephrology Department based at Aintree University Hospital.
It is expected that all applicants will be able to demonstrate proficient administrations skills, basic skills in Microsoft Word and Excel be able to manage their time effectively and be able to work as part of a team.
The successful candidate must be able to undertake general administrative duties including reviewing clinic utilisation, they will possess excellent organisational skills, be confident in planning their own workload and be able to use their own initiative working to strict guidelines, both individually and as part of the wider team.
Typing skills in particular audio typing skills will be advantageous.
Main duties of the job
To provide a comprehensive administration service to the Nephrology Team.
You will work closely with the Secretarial team and provide support were necessary, the successful candidate will be required to run various reports and provide feedback which will directly influence our performance.
You will monitor appointments that become available and ensure these are filled where possible, you will speak to our patients to ensure they attend their appointments and offer suitable alternatives where possible/available.
You will be able to organise your own workload and co-ordinate activities with other members of the team to ensure an efficient service is provided.
It is essential that you show initiative commensuratewith the role and it is vital that confidentiality should be maintained at all times.
Communicate with all disciplines of staff and patients throughout the Trust and other bodies both internally and externally.
Deal with all queries in a confidential and competent manner and general office duties.
Full training and clear guidance will be provided for the successful candidate.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
287-RMED-336-26
Job locations
Aintree University Hospital
Lower Lane
Liverpool
L9 7LJ
United Kingdom
Job description
Job responsibilities
Please see attached Job Description for further details
To provide a comprehensive service to the Nephrology Team, working with the minimum of supervision.
Organise your own workload and co-ordinate activities with other members of the team/to ensure that an efficient service is provided.
It is essential that you show initiative commensuratewith the role and it is vital that confidentiality should be maintained at all times.
Ensure cross cover working where possible.
Communicate with all disciplines of staff and patients throughout the Trust and other bodies both internally and externally.
Deal with all queries in a confidential and competent manner and general office duties.
Job description Job responsibilities Please see attached Job Description for further details To provide a comprehensive service to the Nephrology Team, working with the minimum of supervision. Organise your own workload and co-ordinate activities with other members of the team/to ensure that an efficient service is provided. It is essential that you show initiative commensuratewith the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible. Communicate with all disciplines of staff and patients throughout the Trust and other bodies both internally and externally. Deal with all queries in a confidential and competent manner and general office duties.
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent in relevant area
Experience
Desirable
- Previous NHS Experience
Knowledge
Desirable
- Knowledge of the NHS - iPM, ICE, Choose & Book systems
Skills
Essential
- IT skills
- Good communication and organisational skills
- Previous clerical experience
- Able to maintain confidentiality
- Able to work on own initiative and as part of a team
Person Specification Qualifications Essential NVQ 3 or equivalent in relevant area Experience Desirable Previous NHS Experience Knowledge Desirable Knowledge of the NHS - iPM, ICE, Choose & Book systems Skills Essential IT skills Good communication and organisational skills Previous clerical experience Able to maintain confidentiality Able to work on own initiative and as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree University Hospital
Lower Lane
Liverpool
L9 7LJ
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree University Hospital
Lower Lane
Liverpool
L9 7LJ
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrator - Healthy Child Programme
Sussex Community NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345262
Job summary
Administrator
A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) 0-5 years team in Brighton & Hove, based at Conway Court, Clarendon Road, Hove, however flexibility of base in Brighton & Hove may be required. All our HCP teams are busy but friendly and diverse.
Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk websitebefore applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
You will need to work independently and collaboratively with the Team Lead, clinical staff, and the other Administrators within the team and across Brighton & Hove. The post requires a flexible approach as it involves working with different disciplines within the HCP. The ability to work to deadlines, under pressure and without supervision is essential.
The following skills are essential to the role: experience with databases such as SystmOne and be able to learn new IT systems easily, competency with Microsoft Office systems and word processing, excellent telephone manner and communication skills, and maintenance of strict confidentiality. The successful candidate will liaise with a range of professionals, manage waiting lists, book appointments, book venues, maintain stock control of resources, maintain and create databases and spreadsheets, and importantly, maintain a positive attitude, embodying the values of the organisation.
About us
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2025 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Job share, Flexible working
Reference number
150-MT2926-CC-A
Job locations
Conway Court
Clarendon Road
Hove
BN3 3WR
United Kingdom
Job description
Job responsibilities
- Taking on Champion Roles and Champion meetings i.e. Health & safety & SystmOne electronic records, and relaying this information to the team.
- Management of hub admin rota.
- Supporting new administrators in practice.
- Develop and maintain efficient systems for processing workloads.
- Good knowledge with use of Microsoft packages.
- To support team lead in administrational and performance reporting duties (in terms of looking at Scholar).
- To carry out any other hub administrator duties including; photocopying, managing hub email, duty/appointments line, and management of S1 tasks.
- Accurately recording telephone messages, dealing with enquiries from other agencies and service users.
- Empathetic approach when dealing with staff or service users including dealing with difficult situations.
- Attend hub and admin team meetings on a regular basis.
- Making up meeting agendas and taking minutes.
- Ordering stationary and PPE for the hub.
- Maintaining medical equipment databases and raising I.T support requests.
- Provide reciprocal cover for annual leave and sickness absence.
- Supporting team lead with quarterly Health & Safety environmental risk assessments.
- Organise workload showing ability to prioritise in order to achieve set time scales.
- Able to work within boundaries of the role and to ask/ seek support if needed.
- The role is primarily office based 9-5 Monday - Friday.
Job description Job responsibilities Taking on Champion Roles and Champion meetings i.e. Health & safety & SystmOne electronic records, and relaying this information to the team. Management of hub admin rota. Supporting new administrators in practice. Develop and maintain efficient systems for processing workloads. Good knowledge with use of Microsoft packages. To support team lead in administrational and performance reporting duties (in terms of looking at Scholar). To carry out any other hub administrator duties including; photocopying, managing hub email, duty/appointments line, and management of S1 tasks. Accurately recording telephone messages, dealing with enquiries from other agencies and service users. Empathetic approach when dealing with staff or service users including dealing with difficult situations. Attend hub and admin team meetings on a regular basis. Making up meeting agendas and taking minutes. Ordering stationary and PPE for the hub. Maintaining medical equipment databases and raising I.T support requests. Provide reciprocal cover for annual leave and sickness absence. Supporting team lead with quarterly Health & Safety environmental risk assessments. Organise workload showing ability to prioritise in order to achieve set time scales. Able to work within boundaries of the role and to ask/ seek support if needed. The role is primarily office based 9-5 Monday - Friday.
Person Specification
Qualification
Essential
- Good standard of secondary education to GSCE level or equivalent
- Business or administrative qualification equivalent knowledge gained through relevant experience
- Computer related certificate or equivalent experience
Desirable
- Level 2 or 3 recognised qualification
Experience
Essential
- Previous administrative experience
- Experience of typing and producing business documents - e.g. letters and reports
- Experience of use of electronic record systems ie RIO/SystmOne/Mosaic
- Experience of using a PC and Microsoft Windows packages
- Experience of answering telephone calls from the public/patients
Desirable
- Experience of working in a health setting
- Experience of data inputting, databases
- Experience of using virtual contact platforms such as MS Teams or Zoom
Skills and Knowledge
Essential
- Ability use Outlook and email systems
- Good written and verbal communication skills
- Ability to communicate effectively by telephone, email and face to face
- Demonstrate good organisational skills, methodical approach and attention to detail
- Time management, ability to prioritise and deal with unpredictable work pattern
- Ability to take notes at meetings and transcribe
- Ability to work as an effective team member
- Ability to organise diaries and planning meeting
- The willingness to attend training sessions in relation to new technology
- Ability to work flexibly to meet the needs of the service
Desirable
- Use of PowerPoint and Excel packages
Person Specification Qualification Essential Good standard of secondary education to GSCE level or equivalent Business or administrative qualification equivalent knowledge gained through relevant experience Computer related certificate or equivalent experience Desirable Level 2 or 3 recognised qualification Experience Essential Previous administrative experience Experience of typing and producing business documents - e.g. letters and reports Experience of use of electronic record systems ie RIO/SystmOne/Mosaic Experience of using a PC and Microsoft Windows packages Experience of answering telephone calls from the public/patients Desirable Experience of working in a health setting Experience of data inputting, databases Experience of using virtual contact platforms such as MS Teams or Zoom Skills and Knowledge Essential Ability use Outlook and email systems Good written and verbal communication skills Ability to communicate effectively by telephone, email and face to face Demonstrate good organisational skills, methodical approach and attention to detail Time management, ability to prioritise and deal with unpredictable work pattern Ability to take notes at meetings and transcribe Ability to work as an effective team member Ability to organise diaries and planning meeting The willingness to attend training sessions in relation to new technology Ability to work flexibly to meet the needs of the service Desirable Use of PowerPoint and Excel packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Conway Court
Clarendon Road
Hove
BN3 3WR
United Kingdom
Employer's website
https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Conway Court
Clarendon Road
Hove
BN3 3WR
United Kingdom
Employer's website
https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Pharmacy Technician - Patient Services
Chelsea and Westminster Hospital NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345260
Job summary
An excellent opportunity has arisen for a experienced hospital technician to apply for this post. The post-holder will work closely with the Senior Pharmacy Technician team- Patient Services to provide a safe, efficient and responsive dispensary service. The post-holder will take part in medicines management service to wards at WMUH. Work to improve the admission/discharge process by facilitating the safe and efficient supply of medicines to patients. You will provide a final accuracy check to dispensed medication. You will assist in the work processes in the inpatient and outpatient pharmacy. This includes managing workflow and working alongside pharmacy staff to ensure that dispensary services are provided according to all relevant up to date procedures and standards.
The post holder will need to be NVQ Level 3 qualified.
Main duties of the job
Although ACPT/MMT qualifications are essential for this role, the department is open to applications from non-ACPT/MMT qualified technicians. Should these applicants be successful, applicant will be paid Band 4 AFC until completion of both the ACPT qualification and In-house MMT validation accreditations. Once both of these courses have been completed and passed, candidates will be placed on the Band 5 pay scale. You must be an experienced technician with good communication skills and have a demonstrated ability to work in a busy dispensary. Please note in order to support 7 day working this post involves working weekends on a regular basis.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful.
Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £44,900 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-541
Job locations
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Job description
Job responsibilities
Dispensary Services
- Accurately identify, select, label using JAC, dispense and distribute drugs (including controlled drugs & clinical trials) for in and out patients prescriptions according to Standard Operating Procedures (SOPs) .
- Maintain high quality of data input of patient information into the pharmacy computer system in order to ensure excellent labelling standards for dispensed medications.
- Take part in counselling and in the provision of information on medicines to patients, doctors and other health care staff.
- Carry out reception duties, involving dealing with patients, relatives and handling prescription charges.
- Use the computer systems to track prescriptions. Ensure medication is dispensed to meet agreed delivery times and to minimize waiting times for patients.
- Deal with queries from patients and other hospital staff, referring complex issues to supervisor or line manager.
- Ensure that all medicines are stored according to environmental requirements (e.g. temperature) and to required security standards.
- Ensure stock levels of all products are accurate and support the appropriate ordering of stock through liaison with pharmacy purchasing and procurement office.
- Ensure medication is dispensed to meet agreed turnaround times and to minimise waiting times for patients
- Be a robot super user in order to troubleshoot complex problems and maintain efficient systems within the dispensing process.
- Check of prescriptions within the dispensary for accuracy, in line with departmental procedures.
- Dispense and check of clinical trials.
- Contribute to developing systems for service provision, which enhance the efficiency of the dispensary
Medicines Management
- Follow relevant procedures for Medicines Management in order to deliver the service in a safe and effective manner.
- Responsible for the provision of the Medicines Management service to designated ward areas, which involves working in clinical areas unsupervised.
- Obtain accurate medication histories for patients on admission by lasing with the patient and/ or primary care team in order to support decisions about continued care.
- Implement and maintain the Patients own medicines/ drug (PODs) scheme, for the designated areas (and self-administration where introduced) according to trust policies. This involves checking the suitability of patients own medicines, I.e. correct instructions on label, expiry date, re-labelling if necessary and gaining patient consent for using their own medication.
- Initiate supply of non-stock items for one stop dispensing i.e. ordering medication labelled ready for discharge when appropriate and to ensure a full prescription of at least 14 days of medication for inpatients (agreed appropriate quantities for other areas) is available in each patients bedside locker.
- Counsel patients in order to provide effective and appropriate advice to patients on medication use in order to ensure their understanding of their medication including benefits of their mediation and possible side effects. These may be patients with certain barriers e.g. hearing problems, language issues.
- Deal with queries and complex issues from patients and other hospital staff.
- Effectively contend with informal/ verbal complaints from wards staff or patients in the first instance before appropriate referral to line manager if necessary.
- Co-ordinate the discharge medication, bringing together Patients own medicines and newly dispensed items in advance of patient discharge and support the planning of patients discharge with respect to medication, including the transcription of requests for dispensing.
- Participate in and contribute to the development of the extension of the medicines management scheme across all wards in the hospital.
Supervisory and training responsibilities
- Training and supervision of new and rotational staff.
- Deputizing for section/team leaders or senior pharmacy technicians in their absence.
Job description
Job responsibilities
Dispensary Services
- Accurately identify, select, label using JAC, dispense and distribute drugs (including controlled drugs & clinical trials) for in and out patients prescriptions according to Standard Operating Procedures (SOPs) .
- Maintain high quality of data input of patient information into the pharmacy computer system in order to ensure excellent labelling standards for dispensed medications.
- Take part in counselling and in the provision of information on medicines to patients, doctors and other health care staff.
- Carry out reception duties, involving dealing with patients, relatives and handling prescription charges.
- Use the computer systems to track prescriptions. Ensure medication is dispensed to meet agreed delivery times and to minimize waiting times for patients.
- Deal with queries from patients and other hospital staff, referring complex issues to supervisor or line manager.
- Ensure that all medicines are stored according to environmental requirements (e.g. temperature) and to required security standards.
- Ensure stock levels of all products are accurate and support the appropriate ordering of stock through liaison with pharmacy purchasing and procurement office.
- Ensure medication is dispensed to meet agreed turnaround times and to minimise waiting times for patients
- Be a robot super user in order to troubleshoot complex problems and maintain efficient systems within the dispensing process.
- Check of prescriptions within the dispensary for accuracy, in line with departmental procedures.
- Dispense and check of clinical trials.
- Contribute to developing systems for service provision, which enhance the efficiency of the dispensary
Medicines Management
- Follow relevant procedures for Medicines Management in order to deliver the service in a safe and effective manner.
- Responsible for the provision of the Medicines Management service to designated ward areas, which involves working in clinical areas unsupervised.
- Obtain accurate medication histories for patients on admission by lasing with the patient and/ or primary care team in order to support decisions about continued care.
- Implement and maintain the Patients own medicines/ drug (PODs) scheme, for the designated areas (and self-administration where introduced) according to trust policies. This involves checking the suitability of patients own medicines, I.e. correct instructions on label, expiry date, re-labelling if necessary and gaining patient consent for using their own medication.
- Initiate supply of non-stock items for one stop dispensing i.e. ordering medication labelled ready for discharge when appropriate and to ensure a full prescription of at least 14 days of medication for inpatients (agreed appropriate quantities for other areas) is available in each patients bedside locker.
- Counsel patients in order to provide effective and appropriate advice to patients on medication use in order to ensure their understanding of their medication including benefits of their mediation and possible side effects. These may be patients with certain barriers e.g. hearing problems, language issues.
- Deal with queries and complex issues from patients and other hospital staff.
- Effectively contend with informal/ verbal complaints from wards staff or patients in the first instance before appropriate referral to line manager if necessary.
- Co-ordinate the discharge medication, bringing together Patients own medicines and newly dispensed items in advance of patient discharge and support the planning of patients discharge with respect to medication, including the transcription of requests for dispensing.
- Participate in and contribute to the development of the extension of the medicines management scheme across all wards in the hospital.
Supervisory and training responsibilities
- Training and supervision of new and rotational staff.
- Deputizing for section/team leaders or senior pharmacy technicians in their absence.
Person Specification
Education and Qualifications
Essential
- NVQ level 3 or BTEC Pharmaceutical Sciences or an equivalent pharmacy technician qualification
- GPHC registration
Desirable
- ACPT qualification
- Medicines Management experience
Experience
Essential
- Able to work to standard operating procedures
- Patient Counselling
Desirable
- Hospital Experience
- Wellsky/ JAC pharmacy computer system experience
Skills and Knowledge
Essential
- Good written and oral communication skills
- ability to overcome barriers
- efficient and accurate worker
- good numeracy skills
- ability to work under pressure
- ability to follow procedures and policies
- ability to work under under supervision
- ability to supervise and participate in training of others
- good time management
- good team player and demonstrates reliability
Person Specification
Education and Qualifications
Essential
- NVQ level 3 or BTEC Pharmaceutical Sciences or an equivalent pharmacy technician qualification
- GPHC registration
Desirable
- ACPT qualification
- Medicines Management experience
Experience
Essential
- Able to work to standard operating procedures
- Patient Counselling
Desirable
- Hospital Experience
- Wellsky/ JAC pharmacy computer system experience
Skills and Knowledge
Essential
- Good written and oral communication skills
- ability to overcome barriers
- efficient and accurate worker
- good numeracy skills
- ability to work under pressure
- ability to follow procedures and policies
- ability to work under under supervision
- ability to supervise and participate in training of others
- good time management
- good team player and demonstrates reliability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
West Middlesex Hospital
Twickenham Road
Isleworth
TW7 6AF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2345257
Job summary
***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***
This role combines management responsibility for the Greenwich Greenwich District Nursing Service. The post holder will lead a team of nurses and support staff with the responsibility of managing the care for a defined caseload.
Community Nurses work as part of a team delivering high quality evidence based nursing care to clients within their own home, residential homes and clinical environments. As part of a District Nursing team you will have a role placing emphasis on prevention and rehabilitation as well as curative and palliative care.
The post holder will be able to work autonomously, understanding high level assessment to make a diagnosis, initiate medical and/or nursing treatments, prescribe medications, refer appropriately and lead the co-ordination of care with partner agencies and key stake holders.
Main duties of the job
The post holder is an autonomous practitioner and will assess, plan,implement and evaluate patient care and also participate in the training of patients, relatives, carers, students and other health care professionals.
You will be committed to the development of the team through effective leadership and be given the opportunity to develop your own clinical skills through the delivery of a wide range of evidence based care and an active personal development plan. You must possess excellent communication, assessment and care planning skills and have an excellent knowledge of clinical standards. At least a year of experience of managing a District Nurse team caseload is essential to the role.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies.
Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs.
We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year pa inc
Contract
Permanent
Working pattern
Full-time
Reference number
277-8255819-CPH
Job locations
Greenwich District Nursing Service
Various locations within Greenwich
Royal Borough of Greenwich
SE18 3RG
United Kingdom
Job description
Job responsibilities
Management responsibilities:
- To perform delegated line management duties and support the Modern Matron, taking over responsibilities for the running of the service in his/her absence.
- To support the Modern Matron in delivering the service objectives and in performance managing the service.
- To contribute to the collection, monitoring and reporting on clinical statistics.
- To provide team leadership and to take responsibility for the co-ordination, supervision, teaching and appraisal of other staff services as appropriate.
- To provide effective line management to the team to ensure that all nursing and staff within the team are appropriately managed, and that associated resources are controlled and utilised effectively, demonstrating value for money and high-quality patient care.
- To provide support and guidance to the CNS with the management of Bank and Agency nursing staff with the overall aim to reduce the reliance on temporary staff.
- To carry out staff management responsibilities for directly line managed staff in line with appropriate policy & procedure and the Managing People guidelines, including recruitment, appraisal, and any necessary performance management measures, and to provide support to the CNS in carrying out their responsibilities in this respect. Specifically, the post holder will ensure that:
- All staff have a yearly PDR (including a 6-monthly review) and that all staff have a regular one to one meeting with their line manager.
- All clinical staff have been supported to undergo and successfully complete their clinical competency framework relevant to their professional role, including any relevant specialist competencies identified through PDR or service development
- To ensure there are robust systems in place for managing and reducing sickness and other forms of absence and performance/conduct problems.
- To ensure that all staff maintain statutory and mandatory training.
- To ensure that all staff have: up to date DBS and NMC professional registration and to work within the NMC code of conduct and an up-to-date work permit (where appropriate).
Leadership:
- To work closely with and support Senior Management Team within the Service to ensure optimal utilisation of the Community Teams resources. Crucial components of this are robust monitoring of patient dependency, duration on caseload and ensuring appropriate planning and proactive audit measures are in place to monitor performance.
- In support of the Greenwich DN Matron, to provide professional and specialist clinical leadership to LTC Sub-Directorate, ensuring that all Nursing staff within own Team are clinically and professionally developed.
- To act as a sign-off mentor as per NMC requirements.
- To act as a role model for others, exhibiting high standards of professional behaviour at all times.
- To lead within the team on the implementation of the Chief Nurses Strategy for Nursing and imbedding the 6Cs within the LTC Sub-Directorate.
- Ensure that the Oxleas NHS Foundation Trust Core Values are embedded within the allocated teams.
Clinical:
- To use advanced clinical practice and assessment skills and expert knowledge to undertake comprehensive assessments of the physical and psycho-social needs of patients and to undertake clinical duties as an autonomous practitioner.
- To analyse and interpret highly complex information gained during clinical assessment to make a differential diagnosis of an individuals problem or illness and decide on an appropriate course of action or treatment.
- To instigate therapeutic treatments/ interventions consistent with the best available evidence, applying knowledge and skills to improve health outcomes.
- To provide expert clinical care for patients with a range of complex needs and formulate appropriate treatment and care plans.
- To recognise and manage early symptoms of disease exacerbation and acute illness based on an understanding of disease, disease process, and current evidence and practice standards.
- To work with GPs and or hospital physicians to ensure there is robust communication around clinical care as indicated.
- To provide full assessments and interventions and undertake nursing procedure as indicated, for example catheterisation, phlebotomy.
- To liaise with GPs and secondary care clinicians to request appropriate investigations, interpret results and act on the results, in consultation with GPs and/or secondary care clinicians.
- To design and monitor Care Plans for patients being cared for by the Community Teams and ensure they are patient focused with a robust framework for clinical safety and patient dignity.
- To sensitively deal with distressing or emotional circumstances regarding patient care, and communicate highly complex information, sensitively, requiring empathy and reassurance, to patients, carers, and members of the MDT both verbally and in writing.
- To have full knowledge of evidence-based practice and clinical management options and be able to demonstrate the highest level of expertise and clinical reasoning skills.
- To refer appropriately and in a timely way to relevant services where clinically indicated e.g., Intermediate Care, General medicine, and other specialist teams as appropriate.
- To prescribe treatment as an independent prescriber. Actively managing polypharmacy and other medication issues in accordance with Department of Health, Professional and organisational guidelines.
- To incorporate patient preferences into treatment decisions, such as planning advanced directives near the end of life.
- To manage patients at high risk of readmission proactively and minimise the risk of hospital admission wherever possible.
Communication:
- To use advanced skills to communicate effectively with patients and carers, to include sensitive and complex information in a language and at a level they understand and overcome obstacles to understanding or acceptance of information to manage any conflict or distress this may cause.
- To utilise communication skills to prepare patients and their families for changes in condition and support choices about end-of-life care and related issues e.g. living wills and discussing care options.
- To competently and sensitively break bad news following good practice guidelines.
- To be able to effectively communicate at all levels of the organisation, to a variety of professionals and to external organisations.
- To be confident in using medical terminology when communicating with medical practitioners and evidence full theoretical knowledge in field of expertise.
- To be able to keep accurate documentation and care plans (in Patient Held Records and on RIO), in accordance with the Trust/Professional guidelines and provide written reports as required.
- To record all own activity on RIO and to ensure that this is maintained within the larger team.
- To liaise and work in collaboration with other agencies such as social services and voluntary community sectors to mobilise resources as they are needed.
- To maintain contact with the patient if they are admitted to hospital and give the unit treating the patient the information, they need to ensure integrated and consistent care.
- To use communication skills to provide targeted health education strategies and personal coaching to support lifestyle changes and proactive self-management.
- To attend staff meetings as per the minimum requirement in relation to hours worked. If unable to attend them to ensure that the relevant meeting minutes are read and understood.
- Understands the limits of confidentiality, Data Protection, Freedom of Information
- Information Governance and Caldecott Principles
- Promote a culture of honesty, transparency, and openness.
On Call/Unsocial Hours:
The service operates outside of normal working hours. The role will involve working flexibly between the hours of 08.30 midnight Monday Sunday, including Bank Holiday on a rota basis. It will include one twilight weekend in three (18.00-23.00)
Job description
Job responsibilities
Management responsibilities:
- To perform delegated line management duties and support the Modern Matron, taking over responsibilities for the running of the service in his/her absence.
- To support the Modern Matron in delivering the service objectives and in performance managing the service.
- To contribute to the collection, monitoring and reporting on clinical statistics.
- To provide team leadership and to take responsibility for the co-ordination, supervision, teaching and appraisal of other staff services as appropriate.
- To provide effective line management to the team to ensure that all nursing and staff within the team are appropriately managed, and that associated resources are controlled and utilised effectively, demonstrating value for money and high-quality patient care.
- To provide support and guidance to the CNS with the management of Bank and Agency nursing staff with the overall aim to reduce the reliance on temporary staff.
- To carry out staff management responsibilities for directly line managed staff in line with appropriate policy & procedure and the Managing People guidelines, including recruitment, appraisal, and any necessary performance management measures, and to provide support to the CNS in carrying out their responsibilities in this respect. Specifically, the post holder will ensure that:
- All staff have a yearly PDR (including a 6-monthly review) and that all staff have a regular one to one meeting with their line manager.
- All clinical staff have been supported to undergo and successfully complete their clinical competency framework relevant to their professional role, including any relevant specialist competencies identified through PDR or service development
- To ensure there are robust systems in place for managing and reducing sickness and other forms of absence and performance/conduct problems.
- To ensure that all staff maintain statutory and mandatory training.
- To ensure that all staff have: up to date DBS and NMC professional registration and to work within the NMC code of conduct and an up-to-date work permit (where appropriate).
Leadership:
- To work closely with and support Senior Management Team within the Service to ensure optimal utilisation of the Community Teams resources. Crucial components of this are robust monitoring of patient dependency, duration on caseload and ensuring appropriate planning and proactive audit measures are in place to monitor performance.
- In support of the Greenwich DN Matron, to provide professional and specialist clinical leadership to LTC Sub-Directorate, ensuring that all Nursing staff within own Team are clinically and professionally developed.
- To act as a sign-off mentor as per NMC requirements.
- To act as a role model for others, exhibiting high standards of professional behaviour at all times.
- To lead within the team on the implementation of the Chief Nurses Strategy for Nursing and imbedding the 6Cs within the LTC Sub-Directorate.
- Ensure that the Oxleas NHS Foundation Trust Core Values are embedded within the allocated teams.
Clinical:
- To use advanced clinical practice and assessment skills and expert knowledge to undertake comprehensive assessments of the physical and psycho-social needs of patients and to undertake clinical duties as an autonomous practitioner.
- To analyse and interpret highly complex information gained during clinical assessment to make a differential diagnosis of an individuals problem or illness and decide on an appropriate course of action or treatment.
- To instigate therapeutic treatments/ interventions consistent with the best available evidence, applying knowledge and skills to improve health outcomes.
- To provide expert clinical care for patients with a range of complex needs and formulate appropriate treatment and care plans.
- To recognise and manage early symptoms of disease exacerbation and acute illness based on an understanding of disease, disease process, and current evidence and practice standards.
- To work with GPs and or hospital physicians to ensure there is robust communication around clinical care as indicated.
- To provide full assessments and interventions and undertake nursing procedure as indicated, for example catheterisation, phlebotomy.
- To liaise with GPs and secondary care clinicians to request appropriate investigations, interpret results and act on the results, in consultation with GPs and/or secondary care clinicians.
- To design and monitor Care Plans for patients being cared for by the Community Teams and ensure they are patient focused with a robust framework for clinical safety and patient dignity.
- To sensitively deal with distressing or emotional circumstances regarding patient care, and communicate highly complex information, sensitively, requiring empathy and reassurance, to patients, carers, and members of the MDT both verbally and in writing.
- To have full knowledge of evidence-based practice and clinical management options and be able to demonstrate the highest level of expertise and clinical reasoning skills.
- To refer appropriately and in a timely way to relevant services where clinically indicated e.g., Intermediate Care, General medicine, and other specialist teams as appropriate.
- To prescribe treatment as an independent prescriber. Actively managing polypharmacy and other medication issues in accordance with Department of Health, Professional and organisational guidelines.
- To incorporate patient preferences into treatment decisions, such as planning advanced directives near the end of life.
- To manage patients at high risk of readmission proactively and minimise the risk of hospital admission wherever possible.
Communication:
- To use advanced skills to communicate effectively with patients and carers, to include sensitive and complex information in a language and at a level they understand and overcome obstacles to understanding or acceptance of information to manage any conflict or distress this may cause.
- To utilise communication skills to prepare patients and their families for changes in condition and support choices about end-of-life care and related issues e.g. living wills and discussing care options.
- To competently and sensitively break bad news following good practice guidelines.
- To be able to effectively communicate at all levels of the organisation, to a variety of professionals and to external organisations.
- To be confident in using medical terminology when communicating with medical practitioners and evidence full theoretical knowledge in field of expertise.
- To be able to keep accurate documentation and care plans (in Patient Held Records and on RIO), in accordance with the Trust/Professional guidelines and provide written reports as required.
- To record all own activity on RIO and to ensure that this is maintained within the larger team.
- To liaise and work in collaboration with other agencies such as social services and voluntary community sectors to mobilise resources as they are needed.
- To maintain contact with the patient if they are admitted to hospital and give the unit treating the patient the information, they need to ensure integrated and consistent care.
- To use communication skills to provide targeted health education strategies and personal coaching to support lifestyle changes and proactive self-management.
- To attend staff meetings as per the minimum requirement in relation to hours worked. If unable to attend them to ensure that the relevant meeting minutes are read and understood.
- Understands the limits of confidentiality, Data Protection, Freedom of Information
- Information Governance and Caldecott Principles
- Promote a culture of honesty, transparency, and openness.
On Call/Unsocial Hours:
The service operates outside of normal working hours. The role will involve working flexibly between the hours of 08.30 midnight Monday Sunday, including Bank Holiday on a rota basis. It will include one twilight weekend in three (18.00-23.00)
Person Specification
Education/Qualifications
Essential
- BSc Specialist Community Practitioner Qualification in District Nursing
- Evidence of managing a District Nursing Team at Band 6 level for minimum of 2 years
Desirable
- Mentor Course or recognised alternative, eg.998
Experience
Essential
- Proven Senior Nurse clinical experience at band 6 or equivalent in an acute or community setting
- Extensive experience of assessing and providing care to people with complex and long term conditions
Desirable
- Ability to negotiate and influence at all levels within organisational boundaries
Skills/Abilities/Knowledge
Essential
- Excellent communication skills both verbal and written in order to manage difficult situations/conflict with positive outcomes
- Proactively seeks opportunities for service improvement and solution findings
- Commitment to own professional development and willingness to develop new clinical skills/competencies
Desirable
- Ability to negotiate and influence at all levels within organisational boundaries
Person Specification
Education/Qualifications
Essential
- BSc Specialist Community Practitioner Qualification in District Nursing
- Evidence of managing a District Nursing Team at Band 6 level for minimum of 2 years
Desirable
- Mentor Course or recognised alternative, eg.998
Experience
Essential
- Proven Senior Nurse clinical experience at band 6 or equivalent in an acute or community setting
- Extensive experience of assessing and providing care to people with complex and long term conditions
Desirable
- Ability to negotiate and influence at all levels within organisational boundaries
Skills/Abilities/Knowledge
Essential
- Excellent communication skills both verbal and written in order to manage difficult situations/conflict with positive outcomes
- Proactively seeks opportunities for service improvement and solution findings
- Commitment to own professional development and willingness to develop new clinical skills/competencies
Desirable
- Ability to negotiate and influence at all levels within organisational boundaries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Greenwich District Nursing Service
Various locations within Greenwich
Royal Borough of Greenwich
SE18 3RG
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Greenwich District Nursing Service
Various locations within Greenwich
Royal Borough of Greenwich
SE18 3RG
United Kingdom
Employer's website
http://oxleas.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist in General Practice
Eastlands Medical Practice View all jobs
Posted 18 day(s) ago
Reference: 2345226
Job summary
Are you a dynamic, enthusiastic, flexible individual, who is committed to doing your part in making a difference and helping people? Are you organised, friendly, and a team player who is keen to use your skills to help our doctors, nurses, management and other healthcare staff to provide an outstanding service? Then you might fit in very well in our supportive team.
Main duties of the job
- Monday - Friday 13:00-18:00
- Welcome and receive all patients and visitors to the Practice.
- Assist and direct patient through our practice access.
- Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed appropriately.
- Project a positive, professional and friendly image to patients and visitors either in person or on the telephone.
- Complete new registration procedures and ensure accurate recording of details at all times.
- Receive and make telephone calls as required.
- Action repeat prescription requests.
- Provide test results to patients.
- Facilitate effective communication between patients, staff, secondary care and other associated healthcare agencies.
- Act as a chaperone for general examinations if requested.
- Maintain a general overview of the reception area and take appropriate action to manage difficult patient behaviour or those whose illness/condition worsens while waiting to be seen.
- Deal with general enquiries and explain procedures as requested.
- Process clinical letters coming into the Practice
- Communicate with patents in a variety of ways (online, text, phone, in person, email).
- Processing referrals to Secondary Care.
- Assist patients with using latest digital technology.
About us
Our friendly GP practice in Clayton serves a diverse and welcoming community of approximately 5,600 patients and is led by two supportive GP partners who are committed to high-quality, patient-focused care. We pride ourselves on maintaining a close-knit, collaborative team environment. With a manageable patient list size, excellent administrative support, and a strong focus on continuity of care, our practice offers an ideal setting for a motivated individual looking to make a real impact while enjoying a healthy worklife balance.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2366-26-0007
Job locations
89 North Road
Manchester
M11 4EJ
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Patient Reception & Customer Service
- Provide a warm, professional welcome to patients and visitors.
- Manage patient queries both in person and over the telephone.
- Direct patients to appropriate services in line with practice protocols.
Administrative Duties
- Manage appointment bookings, cancellations and enquiries using the EMIS clinical system.
- Print, scan, code and file documents using Docman.
- Process online patient requests through AccuRx and clinical triage systems.
- Handle repeat prescription requests in line with practice procedures.
- Maintain accurate and up to date patient records.
- Support clinicians with administrative tasks to ensure smooth daily operations.
Clinical System & IT Use
- Confidently useEMIS Web,Docman,AccuRx, andonline triage platformsas part of daily duties.
- UseMicrosoft 365 (Outlook, Teams, Word, Excel)to support communication and workflow.
- Follow information governance, confidentiality requirements and data protection regulations at all times.
Teamwork & Practice Support
- Work collaboratively with the reception and administrative team.
- Report any issues or concerns promptly to the management team.
- Contribute to maintaining a calm, organised and patient focused reception environment.
- Adapt to changes in practice processes or requirements.
Other Duties
- Undertake training and development as required for the role.
- Carry out any other reasonable duties relevant to the position.
Job description Job responsibilities Key ResponsibilitiesPatient Reception & Customer Service Provide a warm, professional welcome to patients and visitors. Manage patient queries both in person and over the telephone. Direct patients to appropriate services in line with practice protocols.Administrative Duties Manage appointment bookings, cancellations and enquiries using the EMIS clinical system. Print, scan, code and file documents using Docman. Process online patient requests through AccuRx and clinical triage systems. Handle repeat prescription requests in line with practice procedures. Maintain accurate and up to date patient records. Support clinicians with administrative tasks to ensure smooth daily operations.Clinical System & IT Use Confidently useEMIS Web,Docman,AccuRx, andonline triage platformsas part of daily duties. UseMicrosoft 365 (Outlook, Teams, Word, Excel)to support communication and workflow. Follow information governance, confidentiality requirements and data protection regulations at all times.Teamwork & Practice Support Work collaboratively with the reception and administrative team. Report any issues or concerns promptly to the management team. Contribute to maintaining a calm, organised and patient focused reception environment. Adapt to changes in practice processes or requirements.Other Duties Undertake training and development as required for the role. Carry out any other reasonable duties relevant to the position.
Person Specification
Qualifications
Essential
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Reliable, punctual, flexible and able to work independently as well as part of a team.
- Ability to remain calm, polite, and professional under pressure.
Desirable
- Previous experience working in a GP practice or healthcare reception role.
- Confident use of EMIS Web, Docman, AccuRx, and clinical triage/online consultation systems.
- Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams).
- Ability to work efficiently in a fast paced environment.
- Commitment to patient confidentiality and compliance with GDPR.
Experience
Desirable
- Previous experience in General Practice or other Healthcare environments preferrable.
Person Specification Qualifications Essential Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Reliable, punctual, flexible and able to work independently as well as part of a team. Ability to remain calm, polite, and professional under pressure. Desirable Previous experience working in a GP practice or healthcare reception role. Confident use of EMIS Web, Docman, AccuRx, and clinical triage/online consultation systems. Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams). Ability to work efficiently in a fast paced environment. Commitment to patient confidentiality and compliance with GDPR. Experience Desirable Previous experience in General Practice or other Healthcare environments preferrable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Eastlands Medical Practice
Address
89 North Road
Manchester
M11 4EJ
United Kingdom
Employer's website
https://www.eastlandsmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Eastlands Medical Practice
Address
89 North Road
Manchester
M11 4EJ
United Kingdom
Employer's website
https://www.eastlandsmedicalpractice.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Administrator - Obstetrics & Gynaecology
East Sussex Healthcare NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 2345222
Job summary
Do you want to support patients and clinicians at your local NHS Trust?We are looking for an enthusiastic individual to join our Obstetrics & Gynaecology department supporting the Consultants and their clinical teams. This is a great opportunity to contribute to the smooth running of our services and play a vital role in supporting patient care.
We're looking for someone who:
- Has excellent attention to detail and strong written English, including spelling and grammar
- Is committed to delivering high-quality work
- Is flexible and able to adapt to changing priorities
- Is confident using IT systems and thrives in a busy environment
- Holds GCSEs in English and Maths or equivalent and communicates professionally
Experience with NHS systems or in a healthcare setting is an advantage, but not essential -- we're happy to train the right person who's eager to learn.
If you enjoy working in a fast-paced environment, bring positive energy, and want to be part of a team that's making a real difference, we'd love to hear from you. This is more than just an admin role--it's a chance to develop your skills, support your community, and be part of something meaningful.
This role is entirely office based.
Main duties of the job
In this role you'll be proof-reading and editing clinical letters and reports, ensuring accuracy and clarity in patient communications. You'll carry out a variety of administrative tasks to keep things organised and efficient. You'll be part of a team that works behind the scenes to support clinicians and improve patient experience. You will have lots of patient contact on the telephone and must be able to deal sympathetically with patients and relatives. You should have the ability to work unsupervised and under pressure. Please refer to the job description attached for further details.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical teams.
Potential applicants should ensure they evidence the skills listed above in their application.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
374-EDCG7026
Job locations
Conquest Hospital
The Ridge
St Leonards on Sea
TN37 7RD
United Kingdom
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Evidence of good general education to GCSE Grade C or above, including maths and English
- NVQ3 Business & Administration or equivalent
- IT training on office software packages.
Desirable
- NVQ 4 in administration or equivalent
Experience
Essential
- Good level of recent administration experience in a busy office environment
- Customer service experience
Desirable
- NHS administrative experience
Skills
Essential
- Excellent typing, word processing and audio typing skills.
- IT skills for data entry
- Excellent communication skills, both written and verbal, to communicate with, co-ordinate and liaise with a multidisciplinary team
- Good organisational and interpersonal skills
- Ability to work alone and use own initiative and manage own workload for best effect, work without direct supervision and delegate to others
Desirable
- Ability to handle difficult situations
Person Specification
Qualifications
Essential
- Evidence of good general education to GCSE Grade C or above, including maths and English
- NVQ3 Business & Administration or equivalent
- IT training on office software packages.
Desirable
- NVQ 4 in administration or equivalent
Experience
Essential
- Good level of recent administration experience in a busy office environment
- Customer service experience
Desirable
- NHS administrative experience
Skills
Essential
- Excellent typing, word processing and audio typing skills.
- IT skills for data entry
- Excellent communication skills, both written and verbal, to communicate with, co-ordinate and liaise with a multidisciplinary team
- Good organisational and interpersonal skills
- Ability to work alone and use own initiative and manage own workload for best effect, work without direct supervision and delegate to others
Desirable
- Ability to handle difficult situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
St Leonards on Sea
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
St Leonards on Sea
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Nurse Team Leader - Fixed Term/ Secondment A&E - EDGH
East Sussex Healthcare NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 2345220
Job summary
We are a busy Emergency Department treating on average 50,000 patients a year. We are looking for Band 6 Nurse Team Leader to work within the Accident and Emergency Department at the Conquest Hospital. There is no guessing what the day might bring.
Every day will be different, busy but never dull. You will enjoy working with supportive co-workers, providing an efficient and caring service to our patients. This is a 12 month Fixed Term Contract position or Secondment opportunity for professional development.
The patient will be at the centre of everything you do. We are looking for a highly skilled and accomplished individual who is well motivated and committed to high standards of patient care and personal professional development. The successful candidates at Band 6 will be able to demonstrate that they can manage a dedicated team to deliver nursing care of the highest standards to our patients, while working under pressure. A minimum of 2 years post-qualification experience in an Emergency Unit setting is essential as is Mentorship Level 3 or the equivalent NH330 and NA371 or equivalent. A qualification in Mental Health nursing would be an advantage.
We will provide a supportive atmosphere, mentorship and clinical supervision in the Unit and are committed to professional development of all staff. Team working and Lead nurses are an integral part of the Units with all staff enabled and empowered to make a real difference for their patients.
Main duties of the job
The successful candidates at Band 6 will be able to demonstrate that they can manage a dedicated team to deliver nursing care of the highest standards to our patients, while working under pressure.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro rata
Contract
Secondment
Working pattern
Full-time
Reference number
374-LL0311
Job locations
EDGH
Kings Drive
Eastbourne
BN21 2UD
United Kingdom
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Essential
Essential
- Registered Nurse and hold active registration with Nursing and Midwifery Council (NMC)
- Degree level qualification relevant to role
- Professional qualification and training to lead the clinical team with relevant knowledge and skills for specialist area
- Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
Desirable
- Management or leadership qualification or training
- Education and training qualification
- Quality improvement training and qualification
Experience
Essential
- Experience in nursing care, knowledge and expertise relevant to the clinical area within NHS or relevant health care organisation
- Experience in the take charge role and be able to lead a shift in the clinical area, demonstrating the ability to manage the clinical area, lead people and deal with emergencies and queries effectively
Desirable
- Experience in leading a team or service change/QI project
Person Specification
Essential
Essential
- Registered Nurse and hold active registration with Nursing and Midwifery Council (NMC)
- Degree level qualification relevant to role
- Professional qualification and training to lead the clinical team with relevant knowledge and skills for specialist area
- Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc
Desirable
- Management or leadership qualification or training
- Education and training qualification
- Quality improvement training and qualification
Experience
Essential
- Experience in nursing care, knowledge and expertise relevant to the clinical area within NHS or relevant health care organisation
- Experience in the take charge role and be able to lead a shift in the clinical area, demonstrating the ability to manage the clinical area, lead people and deal with emergencies and queries effectively
Desirable
- Experience in leading a team or service change/QI project
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
EDGH
Kings Drive
Eastbourne
BN21 2UD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
EDGH
Kings Drive
Eastbourne
BN21 2UD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Clinical Coder
Hampshire Hospitals NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345201
Job summary
An exciting opportunity has arisen for an experienced and motivated Accredited Clinical Coder (Band 5) to join the Hampshire Hospitals Clinical Coding Team.
We are seeking a self-motivated and enthusiastic individual who is competent in accurately coding across multiple complex specialties and who understands the importance of high-quality coded data in supporting healthcare planning, reimbursement, service management, statistical analysis, and research.
As a Senior Clinical Coder, you will:
- Code a diverse case mix, from high-volume day cases to highly specialised activity, ensuring accuracy and timelines
- Maintain high levels of accuracy whilst meeting coding deadlines and productivity targets.
- Work collaboratively with clinicians and colleagues to resolve coding queries and support data quality improvements.
- Mentor and support less experienced coders, strengthening team capability.
If you're an experienced ACC Clinical Coder who takes pride in delivering high-quality data, apply today and join our team
Main duties of the job
Clinical Coding is a unique department within NHS Hospitals supporting Business Intelligence and Finance teams within Hampshire Hospitals.
The Clinical Coding team work hard to provide an efficient, reliable, and effective service to the Trust in order to provide data on the Trust's clinical activities, by abstracting information from various clinical documents and translating into diagnostic and procedure codes.The post holder will be responsible for managing the volume of uncoded activity in assigned specialties against agreed deadlines. They will also be required to participate in coding audits and assist in the provision of high-quality information required by the Trust in a timely and accurate manner.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
251-CORP9984-SCC-A
Job locations
Basingstoke and North Hampshire Hospital
Aldermaston road
Basingstoke
RG24 9NA
United Kingdom
Job description
Job responsibilities
We are a centralised coding team with coding offices on two sites. Coders can work on site full time or have the option to adopt a hybrid working approach, working part on site and part remotely.
Job description Job responsibilities We are a centralised coding team with coding offices on two sites. Coders can work on site full time or have the option to adopt a hybrid working approach, working part on site and part remotely.
Person Specification
Training & Qualifications
Essential
- Knowledge of medical terminology anatomical and physiological terms acquired through work based training
- Science (Biology preferably) GCSE Grade C or above; or equivalent knowledge
- Knowledge of coding procedures and conventions, including all specialties in an NHS Acute Hospital environment
Desirable
- DesirabKnowledge of encoding systems e.g.Medicode le
- Knowledge of Patient Administration Systems
Experience and Knowledge
Essential
- Analytical and judgemental skills so that you can deal with a broad range of complex activities and questions.
- Ability to give judgement when opinions are divided when coding complex cases or previously un-coded procedures
- Excellent communications skills including ability to relate to people at all levels within the organisation.
- Ability to understand, interpret and retain complex clinical written information
- Prioritise workload in line with personal and team targets.
- Excellent time management
Desirable
- Experience of working in an acute hospital setting
Skills & Ability
Essential
- Able to facilitate effective communication between multi-disciplinary teams and non-health care individuals
- High level of analytical and problem solving skills
- Able to assimilate and disseminate information
- Ability to work under pressure and to prioritise and organise workload to deal with competing demands whilst meeting challenging deadlines
- Able to frequently concentrate for prolonged periods
- Ability to deal effectively with frequent interruptions
Other Specific Requirements
Essential
- Self-motivated with the ability to work under pressure and deliver to tight timescales
- Able to prioritise commitments
Desirable
- Ability to motivate, train and develop others
Person Specification Training & Qualifications Essential Knowledge of medical terminology anatomical and physiological terms acquired through work based training Science (Biology preferably) GCSE Grade C or above; or equivalent knowledge Knowledge of coding procedures and conventions, including all specialties in an NHS Acute Hospital environment Desirable DesirabKnowledge of encoding systems e.g.Medicode le Knowledge of Patient Administration Systems Experience and Knowledge Essential Analytical and judgemental skills so that you can deal with a broad range of complex activities and questions. Ability to give judgement when opinions are divided when coding complex cases or previously un-coded procedures Excellent communications skills including ability to relate to people at all levels within the organisation. Ability to understand, interpret and retain complex clinical written information Prioritise workload in line with personal and team targets. Excellent time management Desirable Experience of working in an acute hospital setting Skills & Ability Essential Able to facilitate effective communication between multi-disciplinary teams and non-health care individuals High level of analytical and problem solving skills Able to assimilate and disseminate information Ability to work under pressure and to prioritise and organise workload to deal with competing demands whilst meeting challenging deadlines Able to frequently concentrate for prolonged periods Ability to deal effectively with frequent interruptions Other Specific Requirements Essential Self-motivated with the ability to work under pressure and deliver to tight timescales Able to prioritise commitments Desirable Ability to motivate, train and develop others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke and North Hampshire Hospital
Aldermaston road
Basingstoke
RG24 9NA
United Kingdom
Employer's website
https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Basingstoke and North Hampshire Hospital
Aldermaston road
Basingstoke
RG24 9NA
United Kingdom
Employer's website
https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 4 Medical Secretary Supervisor-Haematology
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345193
Job summary
We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial support within the Haematology Department at Birmingham Heartlands Hospital, part of UHB. The successful candidate will be a key member of a collaborative and supportive secretarial team, taking a lead role in supporting consultants and their clinical teams by providing a professional and high-quality PA/Secretarial and administrative service at all times. The post holder's duties will include typing dictation, booking outpatient appointments, answering patient queries and managing the consultants' clinics to meet service provision and Trust targets. The post holder will be required to work as part of a team supporting other workload when needed. The role also offers the opportunity for the post holder to develop people management skills through the supervision of junior secretarial/admin staff within the office.
The Haematology Department is a busy and exciting department that delivers care across Heartlands, Good Hope, Solihull and The Queen Elizabeth Hospitals. This is a fantastic opportunity for an organised and detailed orientated candidate who will play a vital role in the delivery of high-quality patient-led care.
For more information please contact: Nicola Lawton, Haematology & Oncology Office Manager [email protected] or telephone 0121 424 3703.
Main duties of the job
*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets.
*To touch type from audio and / or shorthand the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.
*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence.
*To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.
*Provide and be responsible for the training of Medical Secretary trainees.
*To sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action and which may be passed directly to other areas for action and information.
*Provide reciprocal cover for secretarial Team during annual leave and sickness absence.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9019102
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
Essential
- * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or equivalent experience in a clerical environment
- * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- * Working knowledge of medical terminology
Experience
Essential
- * Experience of working as a Medical Secretary
- * Experience of dealing with the Public/Customer service experience
- * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- * Experience of using IT systems
- * Experience of working in Healthcare
- * Good Organisational skills
- * Able to use own initiative and deal with the unpredictable
- * Able to work under pressure and to multi task
- * Able to work to deadlines
Desirable
- * Experience of working in a busy environment
Person Specification
Qualifications
Essential
- * Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- * Business Administration NVQ level 3 or equivalent experience in a clerical environment
- * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- * Working knowledge of medical terminology
Experience
Essential
- * Experience of working as a Medical Secretary
- * Experience of dealing with the Public/Customer service experience
- * Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- * Experience of using IT systems
- * Experience of working in Healthcare
- * Good Organisational skills
- * Able to use own initiative and deal with the unpredictable
- * Able to work under pressure and to multi task
- * Able to work to deadlines
Desirable
- * Experience of working in a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Medical Laboratory Assistant
North West London Pathology View all jobs
Posted 18 day(s) ago
Reference: 2345177
Job summary
We are looking for a motivated and enthusiastic part-time Medical Laboratory Assistant to join our friendly and dedicated Histopathology team at Charing Cross Hospital, working 18.75 hours per week.
This is an excellent opportunity for someone with an interest in laboratory sciences who is seeking a flexible part-time role within a busy and supportive Histopathology department.
As a valued member of the team, you will contribute to the delivery of both routine and specialised diagnostic services for patients across our hospitals and external users.
As part of our commitment to enhance the working lives of our staff, we offer flexible working arrangements, childcare vouchers and staff benefits including an excellent pension scheme.
Duties will include carrying out sample reception, triage, assistance to the dissection team, equipment maintenance and general clerical duties including data entry on the LIMS.
Main duties of the job
- Efficiently receive and prioritize samples for all Pathology departments, sorting them into appropriate categories for collection by relevant staff.
- Accurately enter and verify patient demographics, test request information, and clinical details into the Pathology laboratory system, ensuring all documentation meets Trust standards.
- Participate in the identification, preparation, and separation of blood and urine samples into secondary containers, adhering to health and safety policies for handling potentially infectious materials, including the safe use of concentrated hydrochloric acid and Dry ice.
- Utilize laboratory equipment, such as automatic pipettes, balances, and centrifuges, with precision, including the recording of refrigerator temperatures.
- Troubleshooting and rejection of unsuitable samples.
- To monitor and store consumables overseeing a procedure of stock rotation and support the department in maintaining appropriate stock levels.
- To monitor the cleanliness and disinfection of laboratory surroundings and equipment ismaintained.
About us
Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan
NWLP Induction
The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.
2026-2027 start dates which you will be able to book once you have completed all your pre-employment checks.
Monday 7 September 2026Monday 5 October 2026Monday 2 November 2026Monday 7 December 2026Monday 4 January 2027Monday 1 February 2027Monday 1 March 2027Monday 5 April 2027
Candidates are advised to consider these start dates before agreeing end of service date with their current employer.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year pa inclusive pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
290-NWLP-460
Job locations
Charing Cross Hospital
London
W6 8RF
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education
Essential
- Educated to GCSE in Science, English and Maths or equivalent level 3
Desirable
- NVQ 3 in clinical laboratory support or equivalent
- Completion of a medical laboratory assistant competency portfolio or evidence of laboratory working and competency
Skills
Essential
- Laboratory based practical work
- Able to receive and communicate routine information to work colleagues or external contacts
- Ability to work systematically and under pressure in a busy environment.
- Ability to work effectively as part of the laboratory team.
- Able to deal with problems in a calm efficient manner
Experience
Essential
- Previous laboratory experience
- Good computer skills
Person Specification
Education
Essential
- Educated to GCSE in Science, English and Maths or equivalent level 3
Desirable
- NVQ 3 in clinical laboratory support or equivalent
- Completion of a medical laboratory assistant competency portfolio or evidence of laboratory working and competency
Skills
Essential
- Laboratory based practical work
- Able to receive and communicate routine information to work colleagues or external contacts
- Ability to work systematically and under pressure in a busy environment.
- Ability to work effectively as part of the laboratory team.
- Able to deal with problems in a calm efficient manner
Experience
Essential
- Previous laboratory experience
- Good computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North West London Pathology
Address
Charing Cross Hospital
London
W6 8RF
United Kingdom
Employer's website
Employer details
Employer name
North West London Pathology
Address
Charing Cross Hospital
London
W6 8RF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse - Fixed Term - Lipton Ward
The Walton Centre NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345176
Job summary
Lipton ward is 1 of only 3 neuro trauma Hyper acute wards in the country, working closely and collaboratively with the wider multi-disciplinary team.
The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care. The post holder is expected to carry out all relevant forms of care without direct supervision and may be required to demonstrate procedures to and supervise qualified and unqualified staff. The post holder may occasionally have to take charge of a ward in the absence of the person who has continuing responsibility.
Main duties of the job
o Participate in the training of other nursing staff, including basic and post basic learners in consultation with Sister/Charge Nurse wherever applicable.
o Control and co-ordinate activities of the ward team in the absence of Ward Sister/Charge Nurse.
o Be aware of, and adhere to, all the Trust policies and procedures and standards of care.
o Maintain high standards of nursing care and review these standards with the Ward Manager.
o Participate as a named nurse for a small group of patients.
o Assist subordinate staff to understand their role in the unit team.
o Be aware of the economic use of ward equipment and stores.
o Ensure adequate security, administration, proper use and recording of dangerous drugs in accordance with hospital policy.
o Ensure up to date knowledge of new equipment being used.
o Furthering own professional development by ensuring that own clinical and professional knowledge is widened and enriched by attending study days and seminars as arranged through the in-service training officers.
o Ensure confidentiality at all times. The post holder's attention is drawn to the Data Protection Act 1984.
- Ensure that the Control of Infection Guidelines are adhered to at all times
See Job Description for full requirements
About us
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
160-8241028
Job locations
The Walton Centre
lower lane
Liverpool
L9 7LJ
United Kingdom
Job description
Job responsibilities
Please see Job Description and Person Specification for full details, that is attached to this advert.
Job description
Job responsibilities
Please see Job Description and Person Specification for full details, that is attached to this advert.
Person Specification
Qualifications
Essential
- RGN
- Range of experience in ward areas
Desirable
- Post reg. study in Neuro specific area
- Acute care experience
- Post qualification experience
Knowledge & Experience
Essential
- Understanding of quality and changing practice in a clinical setting
Skills & Attributes
Essential
- Ability to communicate effectively in a variety of settings with patients / families/MDT team and with people of varying levels of understanding.
- Able to deal with questions and able to present factual information
- Able to maintain accurate records
- Able to manage own workload and that of a team with supervision
- Able to prioritise workload and delegate where necessary
- Able to develop skills and knowledge
Other
Essential
- Ability to undertake the shift patterns required to meet the needs of the service.
Person Specification
Qualifications
Essential
- RGN
- Range of experience in ward areas
Desirable
- Post reg. study in Neuro specific area
- Acute care experience
- Post qualification experience
Knowledge & Experience
Essential
- Understanding of quality and changing practice in a clinical setting
Skills & Attributes
Essential
- Ability to communicate effectively in a variety of settings with patients / families/MDT team and with people of varying levels of understanding.
- Able to deal with questions and able to present factual information
- Able to maintain accurate records
- Able to manage own workload and that of a team with supervision
- Able to prioritise workload and delegate where necessary
- Able to develop skills and knowledge
Other
Essential
- Ability to undertake the shift patterns required to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Walton Centre NHS Foundation Trust
Address
The Walton Centre
lower lane
Liverpool
L9 7LJ
United Kingdom
Employer's website
https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Walton Centre NHS Foundation Trust
Address
The Walton Centre
lower lane
Liverpool
L9 7LJ
United Kingdom
Employer's website
https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2345169
Job summary
South King Street Medical Centre is looking for an enthusiastic part-time Reception Administrator to join our dynamic and friendly team.
We are seeking a friendly, motivated, organised, flexible, and reliable individual to work 27 hours per week over 3 days. The successful candidate will be able to adapt to changing demands while maintaining a high standard of customer service and professionalism at all times. Flexibility to support the needs of the practice is essential.
If you are interested in the role, we would like to hear from you.
For informal enquiries please contact: [email protected]
You can either apply on NHS Jobs or send your CV to:
Main duties of the job
We are looking for a friendly, motivated, and organised Receptionist Administrator to join our team. This is an excellent opportunity to play a key role in delivering outstanding patient care while providing efficient reception and administrative support.
The successful candidate will thrive in a busy environment, enjoy working as part of a dedicated and supportive team, and take pride in contributing to an organisation committed to the health and wellbeing of its patients and community.
Previous NHS experience would be desirable but is not essential, as full training will be provided. Essential requirements include excellent interpersonal and communication skills, a professional and courteous telephone manner, strong IT skills, and the ability to work effectively with patients, colleagues, healthcare professionals, and external agencies.
About us
We are a well-established GP practice led by two GP Partners, providing a comprehensive range of primary care services to approximately 6,500 patients. Our dedicated multidisciplinary team includes two Salaried GP's, a Nurse Practitioner, Pharmacist, Practice Nurses, Healthcare Assistant, and a skilled Administration and Reception team, all working together to deliver high-quality patient care.
South King Street Medical Centre is also an active member of the Blackpool Central West Primary Care Network (PCN), a collaborative network of three local practices working together to enhance healthcare services and improve outcomes for our patient population.
Please Note: We reserve the right to close this vacancy early should sufficient applications be received. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.90 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3473-26-0013
Job locations
Doctors Surgery
25 South King Street
Blackpool
Lancashire
FY1 4NF
United Kingdom
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST - ADMINISTRATOR
REPORTS TO: Management Team
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities:
Reception:
- Signposting patients and consulting with members of the Practice team
- Making patient appointments or answering patient queries face-to-face
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary
- Process appointment requests for future appointments from patients by telephone and in person
- Deal with visit requests
- To take telephone calls from patients about appointments and queries
- Accept test samples from patients and deal with accordingly
- Advise patients of relevant charges for private work (Non-General Medical Services), accept payment and issue receipts for same
- maintain patient confidentiality at all times
- Provision of refreshments for staff and visitors as required; setting up for meetings, participate in washing dishes and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Premises:
Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients
When last to leave, at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated
Administration:
- To have a thorough knowledge of all Practice procedures
- To work in accordance of written protocols
- Check and complete tasks as required
- Check Docman and complete Docman tasks
- E-mail, Scan and Photocopy as requested
- Process patients change of address computer data and medical records (have knowledge of Practice area)
- Process repeat prescription request in accordance with Practice guidelines.
- To assist with GP/ Health Professionals queries as requested
- Read Coding clinical / non clinical data information into the practice clinical system
- Auditing data collection standards in the practice
- Monitoring progress of notes summarising / amalgamation of medical records
- Filing and retrieving paperwork
- Troubleshoot clinical database
- Support and guide members of staff in the use of the computer system
- Ensure security of data at all times - GDPR compliant
- Other Tasks:
- Undertake prescription administration duties, including the processing of repeat, acute, and weekly prescription requests on designated days, ensuring accuracy and adherence to practice prescribing protocols.
- Manage prescription-related tasks and workflow within the clinical system, ensuring requests are actioned, assigned, and completed in a timely manner.
- Clear rooms after surgeries
- Check and restock clinical rooms with stationery stock on a regular basis
- Ensure building security have thorough knowledge of doors/windows/alarm
- To action policies and procedures
- Chaperone, as requested
- Any other tasks allocated by managers
- Complete Mandatory training to update knowledge and skills
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager
Competencies:
- Sound knowledge of Windows and MS Office and Practice clinical system (EMIS Web)
- Awareness of data security requirements
- Good verbal and written communication skills
- Problem solving skills
- Flexible approach and team player
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regard for safeguarding and promoting the welfare of children
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Safeguarding
South King Street Medical Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo appropriate pre-employment checks, including an Disclosure and Barring Service (DBS) check, references, and occupational health clearance where applicable.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage their own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Attend meetings when required
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST - ADMINISTRATOR
REPORTS TO: Management Team
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities:
Reception:
- Signposting patients and consulting with members of the Practice team
- Making patient appointments or answering patient queries face-to-face
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary
- Process appointment requests for future appointments from patients by telephone and in person
- Deal with visit requests
- To take telephone calls from patients about appointments and queries
- Accept test samples from patients and deal with accordingly
- Advise patients of relevant charges for private work (Non-General Medical Services), accept payment and issue receipts for same
- maintain patient confidentiality at all times
- Provision of refreshments for staff and visitors as required; setting up for meetings, participate in washing dishes and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Premises:
Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients
When last to leave, at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated
Administration:
- To have a thorough knowledge of all Practice procedures
- To work in accordance of written protocols
- Check and complete tasks as required
- Check Docman and complete Docman tasks
- E-mail, Scan and Photocopy as requested
- Process patients change of address computer data and medical records (have knowledge of Practice area)
- Process repeat prescription request in accordance with Practice guidelines.
- To assist with GP/ Health Professionals queries as requested
- Read Coding clinical / non clinical data information into the practice clinical system
- Auditing data collection standards in the practice
- Monitoring progress of notes summarising / amalgamation of medical records
- Filing and retrieving paperwork
- Troubleshoot clinical database
- Support and guide members of staff in the use of the computer system
- Ensure security of data at all times - GDPR compliant
- Other Tasks:
- Undertake prescription administration duties, including the processing of repeat, acute, and weekly prescription requests on designated days, ensuring accuracy and adherence to practice prescribing protocols.
- Manage prescription-related tasks and workflow within the clinical system, ensuring requests are actioned, assigned, and completed in a timely manner.
- Clear rooms after surgeries
- Check and restock clinical rooms with stationery stock on a regular basis
- Ensure building security have thorough knowledge of doors/windows/alarm
- To action policies and procedures
- Chaperone, as requested
- Any other tasks allocated by managers
- Complete Mandatory training to update knowledge and skills
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager
Competencies:
- Sound knowledge of Windows and MS Office and Practice clinical system (EMIS Web)
- Awareness of data security requirements
- Good verbal and written communication skills
- Problem solving skills
- Flexible approach and team player
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regard for safeguarding and promoting the welfare of children
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Safeguarding
South King Street Medical Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo appropriate pre-employment checks, including an Disclosure and Barring Service (DBS) check, references, and occupational health clearance where applicable.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage their own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Attend meetings when required
Person Specification
Qualifications
Essential
- Good standard of general education
- Qualification/Understanding of Microsoft Office
- Practical experience of working with others
- Experience of using own initiative
- Experience in good customer service
- Excellent communication skills
- Excellent IT and Keyboard skills
- Empathy/understanding of role
- Internet/Emails
- Time Management
- Interpersonal skills
- Planning and organising
- Team working
- Self motivated
- Flexibility
- Confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Flexibility of working hours/able to work at the desired times in line with the needs of the practice
Desirable
- Experience of working within a GP Reception environment
- Practical experience of computerised recording systems
- EMIS Web experience
- Medical Terminology
- Experience of working in a Primary Care setting
Person Specification
Qualifications
Essential
- Good standard of general education
- Qualification/Understanding of Microsoft Office
- Practical experience of working with others
- Experience of using own initiative
- Experience in good customer service
- Excellent communication skills
- Excellent IT and Keyboard skills
- Empathy/understanding of role
- Internet/Emails
- Time Management
- Interpersonal skills
- Planning and organising
- Team working
- Self motivated
- Flexibility
- Confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Flexibility of working hours/able to work at the desired times in line with the needs of the practice
Desirable
- Experience of working within a GP Reception environment
- Practical experience of computerised recording systems
- EMIS Web experience
- Medical Terminology
- Experience of working in a Primary Care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Medical Centre
Address
Doctors Surgery
25 South King Street
Blackpool
Lancashire
FY1 4NF
United Kingdom
Employer's website
https://www.southkingstreetmedicalcentre.com (Opens in a new tab)
Employer details
Employer name
The Medical Centre
Address
Doctors Surgery
25 South King Street
Blackpool
Lancashire
FY1 4NF
United Kingdom
Employer's website
https://www.southkingstreetmedicalcentre.com (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Charge Nurse
Hull University Teaching Hospitals NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 2345158
Job summary
An exciting opportunity for a full time band 7 in Intensive Care on the Castle Hill site. The post holder will work both operationally with other band 7's to manage the elective and emergency work at the Castle Hill Site, and manage both the Hull Royal site and Castle Hill site on a weekend on a rota.
The successful candidate must have excellent communication skills and work collaboratively with the wider ICU team to ensure delivery of excellent patient care.
Main duties of the job
The candidate must have excellent leadership and people management skills, and be able to support staff. They must be an excellent role model and promote an open and honest culture. They should have good problem solving skills and have enthusiasm for professional development.
The band 7 will support quality improvement initiatives and help to strengthen governance procedures.
The band 7 will support staff development through appraisals and training opportunities, be inclusive and gain an awareness of support services that are available
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
356-26-8272324
Job locations
Castle Hill Hospital
Castle Road,
Cottingham
HU16 5JQ
United Kingdom
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.
Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.
Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.
Person Specification
Application Completion
Essential
- All sections of application form fully completed
Education/ Qualifications
Essential
- Adult registered Nurse
- Post Graduation critical care course
- Evidence of leadership
- Evidence of continued professional development
- Teaching/ mentorship certificate
Desirable
- Completion of steps 1,2,3 critical care competencies
- Clinical supervision training
- Trim training
- ILS/ALS
Knowledge, Training & Experience
Essential
- Substantive Critical Care experience
- Experience working as a senior nurse with managerial responsibility
- Demonstrable experience of managing/ leading others
Communication and Interpersonal Skills
Essential
- Proven ability to communicate effectively within a multidisciplinary team (both verbal and non-verbal)
- Good interpersonal skills and demonstrable ability to manage challenging situations
- Proven ability to deal with difficult or sensitive issues
- Understanding of confidentiality in the workplace
- Excellent organisational skills
- Ability to facilitate change
- Proven ability to prioritise own workload and manage tasks (i.e., staffing, patients, beds)
- Proven ability to mentor/preceptor junior members of staff
- Proven ability to educate colleagues
- Must be aware of benchmarking and clinical governance
Special Attributes and other
Essential
- Good communication - verbal /written
- Confident and approachable
- Proven ability to work on own initiative
- Enthusiasm and motivation to develop knowledge and skills
- Motivation to promote change
- Good interpersonal skills
- Must be willing to work flexibly
- Participate in standard setting and research projects
- Facilitate learning of others
- Must have awareness of clinical governance and benchmarking
- Computer literate
- Must be confident decision maker
Other Requirements
Essential
- Must possess good time management and organisational skills
- Must be willing to work on both hospital sites
Person Specification
Application Completion
Essential
- All sections of application form fully completed
Education/ Qualifications
Essential
- Adult registered Nurse
- Post Graduation critical care course
- Evidence of leadership
- Evidence of continued professional development
- Teaching/ mentorship certificate
Desirable
- Completion of steps 1,2,3 critical care competencies
- Clinical supervision training
- Trim training
- ILS/ALS
Knowledge, Training & Experience
Essential
- Substantive Critical Care experience
- Experience working as a senior nurse with managerial responsibility
- Demonstrable experience of managing/ leading others
Communication and Interpersonal Skills
Essential
- Proven ability to communicate effectively within a multidisciplinary team (both verbal and non-verbal)
- Good interpersonal skills and demonstrable ability to manage challenging situations
- Proven ability to deal with difficult or sensitive issues
- Understanding of confidentiality in the workplace
- Excellent organisational skills
- Ability to facilitate change
- Proven ability to prioritise own workload and manage tasks (i.e., staffing, patients, beds)
- Proven ability to mentor/preceptor junior members of staff
- Proven ability to educate colleagues
- Must be aware of benchmarking and clinical governance
Special Attributes and other
Essential
- Good communication - verbal /written
- Confident and approachable
- Proven ability to work on own initiative
- Enthusiasm and motivation to develop knowledge and skills
- Motivation to promote change
- Good interpersonal skills
- Must be willing to work flexibly
- Participate in standard setting and research projects
- Facilitate learning of others
- Must have awareness of clinical governance and benchmarking
- Computer literate
- Must be confident decision maker
Other Requirements
Essential
- Must possess good time management and organisational skills
- Must be willing to work on both hospital sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Castle Hill Hospital
Castle Road,
Cottingham
HU16 5JQ
United Kingdom
Employer's website
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Castle Hill Hospital
Castle Road,
Cottingham
HU16 5JQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2345146
Job summary
Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients . We require an enthusiastic experienced and flexible Receptionist in a full-time role of 37.5 hours per week. A job share would be considered for the right candidates. We are also open until 8pm on Monday/Thursday evenings and on alternate Saturday afternoons. These weekend and evening hours are paid at an enhanced rate of £21.40 per hour and availability for an alternate Saturday afternoon as a minimum would be preferred . A rota may look as follows:
Mon 3pm-8pm (alternate weeks to finish at 630pm)
Tuesday 8am-630pm
Wednesday 8am-630pm
Thursday 8am-615pm
Friday 8am-1230pm
Alternate Saturdays 1145am-5pm (in lieu of a week day if preferred)
If you have excellent telephone and communication skills, can work well under pressure as well as being a good team player we would like to hear from you. Experience in a receptionist/admin role within primary care would be preferred and although this is a predominantly receptionist role for applicants already proficient in admin tasks such as coding and referrals would be eligible for an enhanced rate
Main duties of the job
To provide a high quality, professional reception service to our patients, . To act as the first point of contact for patients contacting the Practice and to represent the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the satisfaction of the patients. This is a high pressure role with a heavy workload and variety of tasks to juggle throughout the day. An ability to prioritise, have attention to detail and to remain calm under pressure is essential
About us
We have an experienced team of non-clinical staff , salaried GPs and practice nurses with the practice actively involved in a thriving Primary Care Network with a variety of allied health professionals supporting the practice including Pharmacists, Social Prescribers, Physiotherapist and Mental Health support workers.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.91 an hour Evening and Sat rate £21.40 per hour
Contract
Permanent
Working pattern
Full-time, Job share
Reference number
A0805-26-0019
Job locations
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST
REPORTS TO: RECEPTION TEAM LEADER
HOURS: 37.5 Hours per week
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties and Responsibilities:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Ensure an effective and efficient reception service is provided to patients any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Be able to cover all reception positions as necessary
- Process appointment requests for today future appointments from patients by telephone and in person.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Have working knowledge of telephone/bleep system, during and after hours.
- Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attendance at the quarterly Protected Time Meetings
- Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply all Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partner, Practice Manager or the Senior Receptionist
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST
REPORTS TO: RECEPTION TEAM LEADER
HOURS: 37.5 Hours per week
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties and Responsibilities:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Ensure an effective and efficient reception service is provided to patients any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Be able to cover all reception positions as necessary
- Process appointment requests for today future appointments from patients by telephone and in person.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Have working knowledge of telephone/bleep system, during and after hours.
- Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attendance at the quarterly Protected Time Meetings
- Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply all Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partner, Practice Manager or the Senior Receptionist
Person Specification
Qualifications
Essential
- GCSE A-C or 4-9 maths and English
- Experienced in reception work (minimum 1 year)
- Attention to detail
- Ability to work under pressure
- Reliable and flexible
Experience
Essential
- Customer/Patient facing role with reception experience
Desirable
- Experience of working in primary care
Personal Skills
Essential
- Attention to detail
- Able to work under pressure prioritising work load
- Good team player
- Excellent communication skills
- Flexible regarding shift pattern
Person Specification
Qualifications
Essential
- GCSE A-C or 4-9 maths and English
- Experienced in reception work (minimum 1 year)
- Attention to detail
- Ability to work under pressure
- Reliable and flexible
Experience
Essential
- Customer/Patient facing role with reception experience
Desirable
- Experience of working in primary care
Personal Skills
Essential
- Attention to detail
- Able to work under pressure prioritising work load
- Good team player
- Excellent communication skills
- Flexible regarding shift pattern
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stourside Medical Practice
Address
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Employer's website
Employer details
Employer name
Stourside Medical Practice
Address
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lymphoedema Specialist Practitioner
Sheffield Teaching Hospitals NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2345127
Job summary
This is an exciting opportunity to join the Ambulatory Wound Care and Lymphoedema Service, delivering specialist lymphoedema care. The service combines two interconnected pathways: Wound Care and specialist Lymphoedema care. We are seeking a motivated and experienced Band 6 practitioner to join our team.
The post holder will support the development of the service, delivering specialist lymphoedema care providing clinical leadership, supervision and guidance to Band 5 staff. The role will ensure safe, effective, high-quality care and contribute to a responsive, patient-focused service aligned with local and national standards.
Responsibilities include the assessment, planning, delivery and evaluation of care with lymphoedema, chronic oedema and lipoedema, including those with cancer and palliative care conditions. The post holder will manage a specialist independent caseload to provide holistic care in community clinics and patients' homes. The postholder will work with a multidisciplinary team and will contribute to care delivery across primary care, community services and specialist teams. The role also includes service development, clinical governance and audit.
The post holder will deliver education and training to patients, carers and healthcare professionals and promoting self-management. A recognised lymphoedema qualification is desirable; however, support will be provided for the successful candidate to undertake the relevant training and development within the role.
Main duties of the job
To manage a caseload of adult patients with all types of Lymphoedema using specialist skills and evidence-based, patient centred approach to assess, plan, implement and evaluate care.
To provide specialist support to the AWC nurse-led clinics and community nursing teams in Sheffield, ensuring a high standard of care in collaboration with the Tissue Viability, Vascular and Podiatry services.
To prescribe in line with the wound care formulary and to ensure that nurse prescribing is undertaken in a safe, cost-effective and evidence-based manner.
To provide support to the workforce with appraisals, clinical supervision, audit, education, learning and development.
To assist with planning, evaluation, and development of services, contributing to service improvement projects.
To participate in multidisciplinary team working and have an active role in joint clinics and home visits.
To work to deliver comprehensive, holistic care that is responsive to the patient population.
To contribute to the coordination of patient care alongside GP's, Oncologists, Surgeons, Specialist nurses and Community nursing teams.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata for part time staff
Contract
Permanent
Working pattern
Part-time
Reference number
190-1718-DIR
Job locations
Sheffield Teaching Hospitals
c/o Manor Clinic, 18 Ridgeway Road
Sheffield.
S12 2ST
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- Diploma/Degree in nursing / physiotherapy / occupational therapy from recognised training establishments.
- Current registration from the relevant professional body.
- Demonstrate commitment to continuous Professional Development via personal development plans/file.
- Certificate in lymphoedema management incorporating intensive therapy, manual lymphatic drainage (MLD), MLLB or a willingness to undertake. The successful candidate will also be required to do regular updates in lymphoedema management.
- Non-Medical Prescriber or a willingness to undertake.
- First line management / Leadership course at post graduate level. Or a willingness to undertake.
Desirable
- Previous project involvement.
Experience
Essential
- Significant post graduate experience.
- Experienced in the application of evidence-based practise.
- Experience of supervising / managing / developing junior staff through appraisals and teaching.
- Experience at working in collaboration with other health care professionals.
Desirable
- Previous experience at Specialist Band 6 level.
- Lymphoedema/Chronic Oedema and / or Leg Ulcer Management experience.
- Experience of involvement in service development.
- Involvement in practice development, audit and research application.
Skills and Knowledge
Essential
- Excellent interpersonal skills.
- Ability to work autonomously under pressure and priorities.
- To have highly developed verbal and non-verbal communication skills of motivation, explanation and reassurance to agree and gain co-operation of patients and carers in their treatment programmes.
- Organisational skills to manage yourself and other supervised staff to contribute to service delivery.
- Computer Literate with excellent written and oral presentation skills.
- Ability to pass on skills/ knowledge to others within both formal and informal environments.
- Ability to reflect and critically appraise own performance.
- Ability to develop and maintain effective working relationships within the team and key external teams on the patient pathway.
- Ability to understand and respect different points of view and work with people from a variety of cultures.
- To have developed coping strategies to deal with the emotional nature and demands of the work.
Personal Qualities
Essential
- Detailed knowledge of the principles of clinical governance and its application.
- Knowledge of the local and National priorities for Lymphoedema, NHS structures, National strategies and commissioning.
- Thorough knowledge Professional Code of Conduct.
- Ability to gain and share knowledge.
- Ability to motivate self and problem solve.
- Perceptive / visionary /versatile and with lateral thinking qualities.
- Supportive and empathic nature.
- A working knowledge of the needs of patients with lymphoedema/chronic oedema.
- A working knowledge of patients with cancer / palliative care.
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner or able to use a car for work purposes.
Desirable
- Knowledge of standards and guidelines relating to lymphoedema and leg ulcer management.
Person Specification
Education and Qualifications
Essential
- Diploma/Degree in nursing / physiotherapy / occupational therapy from recognised training establishments.
- Current registration from the relevant professional body.
- Demonstrate commitment to continuous Professional Development via personal development plans/file.
- Certificate in lymphoedema management incorporating intensive therapy, manual lymphatic drainage (MLD), MLLB or a willingness to undertake. The successful candidate will also be required to do regular updates in lymphoedema management.
- Non-Medical Prescriber or a willingness to undertake.
- First line management / Leadership course at post graduate level. Or a willingness to undertake.
Desirable
- Previous project involvement.
Experience
Essential
- Significant post graduate experience.
- Experienced in the application of evidence-based practise.
- Experience of supervising / managing / developing junior staff through appraisals and teaching.
- Experience at working in collaboration with other health care professionals.
Desirable
- Previous experience at Specialist Band 6 level.
- Lymphoedema/Chronic Oedema and / or Leg Ulcer Management experience.
- Experience of involvement in service development.
- Involvement in practice development, audit and research application.
Skills and Knowledge
Essential
- Excellent interpersonal skills.
- Ability to work autonomously under pressure and priorities.
- To have highly developed verbal and non-verbal communication skills of motivation, explanation and reassurance to agree and gain co-operation of patients and carers in their treatment programmes.
- Organisational skills to manage yourself and other supervised staff to contribute to service delivery.
- Computer Literate with excellent written and oral presentation skills.
- Ability to pass on skills/ knowledge to others within both formal and informal environments.
- Ability to reflect and critically appraise own performance.
- Ability to develop and maintain effective working relationships within the team and key external teams on the patient pathway.
- Ability to understand and respect different points of view and work with people from a variety of cultures.
- To have developed coping strategies to deal with the emotional nature and demands of the work.
Personal Qualities
Essential
- Detailed knowledge of the principles of clinical governance and its application.
- Knowledge of the local and National priorities for Lymphoedema, NHS structures, National strategies and commissioning.
- Thorough knowledge Professional Code of Conduct.
- Ability to gain and share knowledge.
- Ability to motivate self and problem solve.
- Perceptive / visionary /versatile and with lateral thinking qualities.
- Supportive and empathic nature.
- A working knowledge of the needs of patients with lymphoedema/chronic oedema.
- A working knowledge of patients with cancer / palliative care.
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner or able to use a car for work purposes.
Desirable
- Knowledge of standards and guidelines relating to lymphoedema and leg ulcer management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals
c/o Manor Clinic, 18 Ridgeway Road
Sheffield.
S12 2ST
United Kingdom
Employer's website
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals
c/o Manor Clinic, 18 Ridgeway Road
Sheffield.
S12 2ST
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2345112
Job summary
37.5 hours per week.
To provide specialist professional and technical leadership in fire safety across Livewell Southwest, ensuring compliance with all relevant fire safety legislation, statutory requirements and healthcare fire safety guidance. The post holder will support the Corporate Risk and Compliance Team and Fire Safety Manager in delivering effective fire safety management arrangements across a diverse multi-site estate.
The role is responsible for providing expert advice and guidance on all aspects of fire safety to managers and staff, promoting a safe environment for patients, service users, staff, contractors and visitors. The post holder will lead on fire safety assurance activities, undertake audits and risk assessments, identify and prioritise fire safety improvements, and support the development and implementation of robust fire safety systems and controls.
The post holder will deliver fire safety training, contribute to the management of fire-related risks, and provide specialist advice on fire precautions, fire detection and alarm systems, firefighting equipment, evacuation procedures and emergency planning. They will ensure the organisation remains compliant with the Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Health Technical Memoranda (HTM 05 series), Firecode guidance and other relevant legislation and standards, supporting the continuous improvement of fire safety performance across the organisation.
Main duties of the job
Lead on the development, implementation and assurance of fire safety management across the organisation, providing expert advice on fire safety legislation, NHS guidance and regulatory compliance. Develop and maintain fire safety policies, procedures and risk management arrangements, ensuring effective implementation across all services and locations.
Manage fire risk assessments, inspections, audits, investigations and associated action plans, working closely with operational teams, Estates, enforcing authorities and the Authorising Engineer (Fire) to ensure compliance and continuous improvement. Maintain oversight of fire safety systems and infrastructure, including fire alarms, emergency lighting, firefighting equipment and evacuation systems.
Promote a positive fire safety culture through effective stakeholder engagement, training and communication programmes, supporting services in developing evacuation procedures and emergency response arrangements. Monitor changes in legislation and guidance, provide specialist reports and assurance to management and committees, and support capital planning, business continuity, emergency preparedness and organisational resilience through the effective management of fire safety risks.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-AC-1995
Job locations
Livewell Southwest
Crownhill Court
Tailyour Road, Crownhill
Plymouth
Devon
PL6 5DH
United Kingdom
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Provide professional, technical guidance and advice in relation to the interpretation and application of fire safety legislation.
Maintain and promote an organisation-wide fire safety policy and organisational plans and procedures which influence and direct actions within all services and localities. Monitor the implementation of the policy and systematically audit compliance with legislation and standards across the organisation.
Support the organisation in managing, monitoring and co-ordinating all associated works ensuring compliance with relevant current legislation, NHS Guidance, Fire Safety, COSHH, DSEAR, codes of practice, regulations to deliver fire safety across the organisation.
Establish effective communication systems and working relationships that engage managers, staff and their representatives in fire safety.
Maintain effective working relationships with the enforcing authorities, manage fire inspections, fire safety audits and work with operation and the estates department to appropriate mitigation measures and action plans.
Maintain oversight of fire safety systems and infrastructure, including fire detection and alarm systems, emergency lighting, firefighting equipment and evacuation equipment.
Provide reports, attend relevant committees and liaise with management as required.
Assist in prioritising the organisations capital programme and project management resources. Work closely with key stakeholders on service developments and fire safety improvements via development schemes.
Monitor proposed changes to fire safety related legislation and guidance and assist the Fire Safety Manager and the Head of Estates, Facilities, Risk and EPRR to ensure a coordinated response at all levels and update policies, plans and procedures as required.
Carry out an on-going programme of fire risk assessment and review across the organisation that provides clear action plans. Ensure these action plans are communicated to the Management, Estates and Facilities Service in a timely manner.
Develop, deliver and monitor organisation-wide training programmes to ensure fire safety is adequately represented.
Assist services, departments and teams with the development of fire evacuation plans and procedures and ensure these are communicated to all staff.
Undertake fire/incident investigations in conjunction with the appropriate enforcing authority. Submit incident reports in accordance with organisational and national reporting requirements.
Provide data on trends and patterns derived from fire, false alarm and unwanted fire signal incident reports.
Inform project teams on fire safety.
Provide absence cover for the Corporate Risk and Compliance team.
Liaise with the Authorising Engineer (Fire) where appropriate.
Support business continuity, emergency preparedness and resilience arrangements relating to fire safety.
Where available and reasonable (including outside normal hours) attend any of the organisations facilities where a fire incident has been reported. Note this does not require the post holder to be on call and available to attend at all times.
Support staff facilitation and recording of fire drills/evacuations.
Maintain personal and continual professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
Responsibility for People Management
May have responsibility for line management where required.
Be responsible to ensure staff are appropriately trained in the management of fire safety and ensure compliance with mandatory training.
Be given the management responsibility for new, junior staff or students.
Is responsible for providing fire safety training to all staff and other persons where applicable to ensure compliance with fire safety legislation and guidance.
Responsibility for financial and/or physical resources
Responsible for monitoring the Fire Safety Management budget, supporting periodic review and undertaking procurement reviews of fire related equipment, systems and maintenance contracts.
Responsibility for administration
Required to produce and present reports which will contain specialist competent advice and complex information.
Responsible for reviewing fire related incident and training data, requiring analysis, interpretation and comparison to provide technical and specialist information to provide assurance that the organisation is compliant with legislation and guidance and inform decision making regarding fire safety measures.
Required to write, plan, organise and deliver training regarding fire safety management to ensure organisational compliance with legislation and guidance.
Required to provide specialist advice regarding fire safety management including arranging meetings, site visits and projects.
Responsible for ensuring fire risk assessments are carried out periodically in line with legislation and policy.
Responsible for reviewing and updating the fire safety policy periodically or following an incident.
Responsibility for people who use our services
Will be required to attend sites and will have indirect contact with patients and will be required to follow protocols, procedures and policies.
Is responsible for ensuring the estate is safe in regard to fire management.
May be required to provide specialist advice regarding fire risk associated with patients behaviour if relevant.
Responsibility for implementation of policy and/or service developments
The role requires a detailed understanding and application of current fire safety legislation, codes of practice and healthcare guidance, including the Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Health Technical Memoranda (HTM 05 series), Firecode and relevant British Standards. The post holder:
Is required to produce policies, procedures and guidance related to legislative requirements.
Is expected to exercise a high degree of professional judgement and autonomy in providing specialist advice, interpreting complex legislation and guidance, assessing risks, and recommending practical solutions to ensure the safety of patients, staff, visitors and the wider public.
Will be required to implement changes to established working practices or procedures where there are changes in legislation, following incidents and through best practice, through other fire safety professionals and professional bodies.
Will represent the organisation on any long-term planning or developmental groups as well as represent the corporate risk and compliance team in meetings and projects where there is a fire safety aspect or where cover for a meeting is required.
Other Responsibilities
The post holder is responsible for managing the fire safety drive and ensuring that information held is current and up to date and for supporting any trials of fire safety equipment.
COMMUNICATIONS AND RELATIONSHIPS
The post will have contact with patients, visitors, clients, and work colleagues in other departments as they will work across the organisation. They will also have contact with other organisations, contractors and stakeholders. The post holder requires excellent communication skills to establish and maintain relationships and gain cooperation of others including those required to motivate, negotiate, persuade, make presentations, train others and impart information that may be contentious. The post holder will be required to
Chair and facilitate meetings related to fire safety, such as fire risk assessments reviews.
Attend relevant meetings and present information as required and contribute to local and regional forums to engage in learning that relate to fire safety to ensure shared learning and continued professional development..
Actively participate in meetings ensuring information is shared and risks escalated
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Present reports at different forums to provide organisational assurance regarding fire safety.
Engage with external clients/partners/stakeholders (e.g. Patients, Health and Social Care Practitioners, individuals and representatives bodies) to gain their necessary level of contribution & commitment to the successful delivery of fire safety.
PHYSICAL DEMANDS OF THE JOB
Physical Effort
The post holder will be required to undertake physical effort including attending site to review local fire management systems and may require working in confined and restricted spaces e.g. lofts. The post holder will be required to work at a computer.
Mental Effort
The post holder will require sustained concentration to review risk assessments, incidents, specialist and technical information and provide training across the organisation. They will need to be able to interpret, disseminate and have good communication with individuals across a wide range of stakeholders.
Emotional Effort
The post holder will have some exposure to distressing information in reviewing incidents and will be required to attend sites and support services with fire safety arrangements which could include contact with patients and dealing with complaints.
Physical Skills
The post holder is required to attend multiple sites occupied by the organisation and will require a good level of computer skills and knowledge to undertake their role.
Working Conditions
The post holder may experience occasional unpleasant conditions in their role and are required to undertake site visits.
Job description
Job responsibilities
MAIN DUTIES/RESPONSIBILITIES
Provide professional, technical guidance and advice in relation to the interpretation and application of fire safety legislation.
Maintain and promote an organisation-wide fire safety policy and organisational plans and procedures which influence and direct actions within all services and localities. Monitor the implementation of the policy and systematically audit compliance with legislation and standards across the organisation.
Support the organisation in managing, monitoring and co-ordinating all associated works ensuring compliance with relevant current legislation, NHS Guidance, Fire Safety, COSHH, DSEAR, codes of practice, regulations to deliver fire safety across the organisation.
Establish effective communication systems and working relationships that engage managers, staff and their representatives in fire safety.
Maintain effective working relationships with the enforcing authorities, manage fire inspections, fire safety audits and work with operation and the estates department to appropriate mitigation measures and action plans.
Maintain oversight of fire safety systems and infrastructure, including fire detection and alarm systems, emergency lighting, firefighting equipment and evacuation equipment.
Provide reports, attend relevant committees and liaise with management as required.
Assist in prioritising the organisations capital programme and project management resources. Work closely with key stakeholders on service developments and fire safety improvements via development schemes.
Monitor proposed changes to fire safety related legislation and guidance and assist the Fire Safety Manager and the Head of Estates, Facilities, Risk and EPRR to ensure a coordinated response at all levels and update policies, plans and procedures as required.
Carry out an on-going programme of fire risk assessment and review across the organisation that provides clear action plans. Ensure these action plans are communicated to the Management, Estates and Facilities Service in a timely manner.
Develop, deliver and monitor organisation-wide training programmes to ensure fire safety is adequately represented.
Assist services, departments and teams with the development of fire evacuation plans and procedures and ensure these are communicated to all staff.
Undertake fire/incident investigations in conjunction with the appropriate enforcing authority. Submit incident reports in accordance with organisational and national reporting requirements.
Provide data on trends and patterns derived from fire, false alarm and unwanted fire signal incident reports.
Inform project teams on fire safety.
Provide absence cover for the Corporate Risk and Compliance team.
Liaise with the Authorising Engineer (Fire) where appropriate.
Support business continuity, emergency preparedness and resilience arrangements relating to fire safety.
Where available and reasonable (including outside normal hours) attend any of the organisations facilities where a fire incident has been reported. Note this does not require the post holder to be on call and available to attend at all times.
Support staff facilitation and recording of fire drills/evacuations.
Maintain personal and continual professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
Responsibility for People Management
May have responsibility for line management where required.
Be responsible to ensure staff are appropriately trained in the management of fire safety and ensure compliance with mandatory training.
Be given the management responsibility for new, junior staff or students.
Is responsible for providing fire safety training to all staff and other persons where applicable to ensure compliance with fire safety legislation and guidance.
Responsibility for financial and/or physical resources
Responsible for monitoring the Fire Safety Management budget, supporting periodic review and undertaking procurement reviews of fire related equipment, systems and maintenance contracts.
Responsibility for administration
Required to produce and present reports which will contain specialist competent advice and complex information.
Responsible for reviewing fire related incident and training data, requiring analysis, interpretation and comparison to provide technical and specialist information to provide assurance that the organisation is compliant with legislation and guidance and inform decision making regarding fire safety measures.
Required to write, plan, organise and deliver training regarding fire safety management to ensure organisational compliance with legislation and guidance.
Required to provide specialist advice regarding fire safety management including arranging meetings, site visits and projects.
Responsible for ensuring fire risk assessments are carried out periodically in line with legislation and policy.
Responsible for reviewing and updating the fire safety policy periodically or following an incident.
Responsibility for people who use our services
Will be required to attend sites and will have indirect contact with patients and will be required to follow protocols, procedures and policies.
Is responsible for ensuring the estate is safe in regard to fire management.
May be required to provide specialist advice regarding fire risk associated with patients behaviour if relevant.
Responsibility for implementation of policy and/or service developments
The role requires a detailed understanding and application of current fire safety legislation, codes of practice and healthcare guidance, including the Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Health Technical Memoranda (HTM 05 series), Firecode and relevant British Standards. The post holder:
Is required to produce policies, procedures and guidance related to legislative requirements.
Is expected to exercise a high degree of professional judgement and autonomy in providing specialist advice, interpreting complex legislation and guidance, assessing risks, and recommending practical solutions to ensure the safety of patients, staff, visitors and the wider public.
Will be required to implement changes to established working practices or procedures where there are changes in legislation, following incidents and through best practice, through other fire safety professionals and professional bodies.
Will represent the organisation on any long-term planning or developmental groups as well as represent the corporate risk and compliance team in meetings and projects where there is a fire safety aspect or where cover for a meeting is required.
Other Responsibilities
The post holder is responsible for managing the fire safety drive and ensuring that information held is current and up to date and for supporting any trials of fire safety equipment.
COMMUNICATIONS AND RELATIONSHIPS
The post will have contact with patients, visitors, clients, and work colleagues in other departments as they will work across the organisation. They will also have contact with other organisations, contractors and stakeholders. The post holder requires excellent communication skills to establish and maintain relationships and gain cooperation of others including those required to motivate, negotiate, persuade, make presentations, train others and impart information that may be contentious. The post holder will be required to
Chair and facilitate meetings related to fire safety, such as fire risk assessments reviews.
Attend relevant meetings and present information as required and contribute to local and regional forums to engage in learning that relate to fire safety to ensure shared learning and continued professional development..
Actively participate in meetings ensuring information is shared and risks escalated
Provide planned and ad hoc written reports that are detailed and with a level of accuracy which are subject to scrutiny.
Present reports at different forums to provide organisational assurance regarding fire safety.
Engage with external clients/partners/stakeholders (e.g. Patients, Health and Social Care Practitioners, individuals and representatives bodies) to gain their necessary level of contribution & commitment to the successful delivery of fire safety.
PHYSICAL DEMANDS OF THE JOB
Physical Effort
The post holder will be required to undertake physical effort including attending site to review local fire management systems and may require working in confined and restricted spaces e.g. lofts. The post holder will be required to work at a computer.
Mental Effort
The post holder will require sustained concentration to review risk assessments, incidents, specialist and technical information and provide training across the organisation. They will need to be able to interpret, disseminate and have good communication with individuals across a wide range of stakeholders.
Emotional Effort
The post holder will have some exposure to distressing information in reviewing incidents and will be required to attend sites and support services with fire safety arrangements which could include contact with patients and dealing with complaints.
Physical Skills
The post holder is required to attend multiple sites occupied by the organisation and will require a good level of computer skills and knowledge to undertake their role.
Working Conditions
The post holder may experience occasional unpleasant conditions in their role and are required to undertake site visits.
Person Specification
Knowledge
Essential
- Demonstrable knowledge and experience in the application of Fire code and the Regulatory Reform (Fire Safety) Order 2005, its practical implications and application.
- Practical knowledge and familiar with the interpretation of the Building Regulations
- Working knowledge of: fire safety, fire risk management and risk techniques, fire legislation, relevant statues, codes of practice, British Standards and fire safety training
- Working proven knowledge of the types of hazardous and toxic chemicals and materials including radioactive sources and substances that are present within premises.
Desirable
- Knowledge of Risk Management techniques
- Development of fire related policies, procedures, protocols and strategies
- Understanding of Landlord Tenant relationships under Regulatory Reform (Fire Safety) Order 2005
- Understanding of fire modelling techniques
Additional requirements
Essential
- Ability to understand and behaviour in a manner which aligns to LSW values.
- Willingness to undertake appropriate training to enhance skills and professional development, where necessary travelling and staying away,
- Ability to manage and prioritise own workload, self-motivated & enthusiastic with a proactive approach to problem solving
- Good time management
- Accuracy and attention to detail
- Ability to motivate others and to deliver to sometimes challenging outcomes
- Engage with external clients/partners/stakeholders (e.g. Patients, Health and Social Care Practitioners, individuals and representatives bodies) to gain their necessary level of contribution & commitment to the successful delivery of your work.
- Good team player
Experience
Essential
- Extensive fire safety/prevention experience gained in Fire Brigade/Armed Forces/ Healthcare and/or Local Fire Authority or comparable industrial organisation
- Proven knowledge of Healthcare Fire Safety: Firecode.
- Thorough detailed knowledge of Fire Safety legislation and management systems
- Experience in the development and delivery of training courses
- Experience of undertaking investigations and preparing reports on fire incidents
- Experience in undertaking detailed Fire Risk Assessments and fire safety audits.
Desirable
- Experience in the use of Risk Management techniques and processes.
Qualifications
Essential
- Educated to degree level or able to demonstrate equivalent level of fire safety management competency
- Professional qualification in discipline related to fire engineering or safety
- Experience of further academic/personal development
- Proven knowledge of the fire risk assessment process
- Certificate in Training Practice or equivalent or extensive demonstrable experience of preparing and delivering training.
Desirable
- Member of the Institute of Fire Engineers or Institute of Fire Prevention Officers
- Member of the National Association of Healthcare Fire Officers
- Qualified training instructor
- Holder of NEBOSH (Gen Cert) or CFPA Diploma in Fire Prevention
- Professional qualification in a fire related subject or equivalent.
- Training in healthcare fire safety or equivalent.
- Registered as a fire risk assessor with a recognised accreditation body.
Skills
Essential
- Effective influencing and communication skills and an ability to deal with staff at all levels
- Good report writing skills
- Good standard IT skills e.g. Outlook, Microsoft Office & Microsoft Teams
- Ability to develop and deliver effective training programmes, both written and orally
- Ability to work as part of a team & independently
- Able to meet deadlines
- Able to translate mandatory regulations and advisory guidance into advice that is both sound and practical
- Ability to assimilate, analyse & present data,
- Ability to assess risks, identify necessary actions, make recommendations and ensure action plans have been implemented.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Person Specification
Knowledge
Essential
- Demonstrable knowledge and experience in the application of Fire code and the Regulatory Reform (Fire Safety) Order 2005, its practical implications and application.
- Practical knowledge and familiar with the interpretation of the Building Regulations
- Working knowledge of: fire safety, fire risk management and risk techniques, fire legislation, relevant statues, codes of practice, British Standards and fire safety training
- Working proven knowledge of the types of hazardous and toxic chemicals and materials including radioactive sources and substances that are present within premises.
Desirable
- Knowledge of Risk Management techniques
- Development of fire related policies, procedures, protocols and strategies
- Understanding of Landlord Tenant relationships under Regulatory Reform (Fire Safety) Order 2005
- Understanding of fire modelling techniques
Additional requirements
Essential
- Ability to understand and behaviour in a manner which aligns to LSW values.
- Willingness to undertake appropriate training to enhance skills and professional development, where necessary travelling and staying away,
- Ability to manage and prioritise own workload, self-motivated & enthusiastic with a proactive approach to problem solving
- Good time management
- Accuracy and attention to detail
- Ability to motivate others and to deliver to sometimes challenging outcomes
- Engage with external clients/partners/stakeholders (e.g. Patients, Health and Social Care Practitioners, individuals and representatives bodies) to gain their necessary level of contribution & commitment to the successful delivery of your work.
- Good team player
Experience
Essential
- Extensive fire safety/prevention experience gained in Fire Brigade/Armed Forces/ Healthcare and/or Local Fire Authority or comparable industrial organisation
- Proven knowledge of Healthcare Fire Safety: Firecode.
- Thorough detailed knowledge of Fire Safety legislation and management systems
- Experience in the development and delivery of training courses
- Experience of undertaking investigations and preparing reports on fire incidents
- Experience in undertaking detailed Fire Risk Assessments and fire safety audits.
Desirable
- Experience in the use of Risk Management techniques and processes.
Qualifications
Essential
- Educated to degree level or able to demonstrate equivalent level of fire safety management competency
- Professional qualification in discipline related to fire engineering or safety
- Experience of further academic/personal development
- Proven knowledge of the fire risk assessment process
- Certificate in Training Practice or equivalent or extensive demonstrable experience of preparing and delivering training.
Desirable
- Member of the Institute of Fire Engineers or Institute of Fire Prevention Officers
- Member of the National Association of Healthcare Fire Officers
- Qualified training instructor
- Holder of NEBOSH (Gen Cert) or CFPA Diploma in Fire Prevention
- Professional qualification in a fire related subject or equivalent.
- Training in healthcare fire safety or equivalent.
- Registered as a fire risk assessor with a recognised accreditation body.
Skills
Essential
- Effective influencing and communication skills and an ability to deal with staff at all levels
- Good report writing skills
- Good standard IT skills e.g. Outlook, Microsoft Office & Microsoft Teams
- Ability to develop and deliver effective training programmes, both written and orally
- Ability to work as part of a team & independently
- Able to meet deadlines
- Able to translate mandatory regulations and advisory guidance into advice that is both sound and practical
- Ability to assimilate, analyse & present data,
- Ability to assess risks, identify necessary actions, make recommendations and ensure action plans have been implemented.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Livewell Southwest
Crownhill Court
Tailyour Road, Crownhill
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Livewell Southwest
Crownhill Court
Tailyour Road, Crownhill
Plymouth
Devon
PL6 5DH
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Employee Relations Advisor
University Hospitals Plymouth NHS Trust View all jobs
Posted 18 day(s) ago
Reference: 2345101
Job summary
This is a great opportunity for an experienced HR professional to join the ER team at University Hospitals Plymouth NHS Trust. We are looking for high quality people whose backgrounds, experience and identity will enhance the diversity of our current team.This is an exciting and challenging opportunity for a high achieving HR Professional to provide ER support to improve staff experience and engagement, develop people management skills and capability and ensure efficient workforce utilisation.
Joining us at UHP means being part of a team that is committed to leading the way through innovation, clinical expertise and excellent patient care. The Trust has many ambitious programmes for service transformation and cultural change which will rely heavily on the ER function.
Proposed interview date - 08/10/2026
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
If you are ambitious, innovative and passionate about supporting the implementation of our inspiring workforce and business initiatives, then we want to hear from you.
You will thrive on pace and complexity and have high levels of resilience and energy to support the Divisions/Corporate Teams with their workforce requirements that supports the delivery of excellent and high quality services to patients.
You should be CIPD qualified with significant HR experience in a large complex organisation. You will also be an excellent communicator, able to work collaboratively with colleagues and stakeholders, using highly developed motivational skills to encourage enhanced organisational performance.
The main duties include:
- To provide a customer-focussed, high quality, responsive and comprehensive Human Resources advisory service for the Trust, advising on terms and conditions, HR policies and all matters relating to the employment of staff.
- To support the implementation of organisational change, workforce programmes and policies to enable the organisation to achieve its strategic objectives and increase workforce productivity.
- To support the Business Partner approach to HR management, working in partnership with line management throughout designated directorates to provide a comprehensive and developmental HR service to support the Trust's business objectives.
- Responsibility for the line management and development of the ER Advisors.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Job share
Reference number
216-AM-CO8235924
Job locations
Brittany House
1 Brest Road
Plymouth
PL6 5YE
United Kingdom
Job description
Job responsibilities
Work to the principles of the Business Partner approach to provide advice, support andfacilitation to ensure that the Trust is able to develop and deliver a People strategy thatresponds to identified service needs and to national and local performance targets. Working autonomously, provide a comprehensive, proactive and professional expertHR advisory service to line managers across the Trust. This will include:o Leading and implementing organisational change; o Provision of expert advice and guidance on aspects of employment law andbest practice;o Interpretation and application of National terms and conditions;o Enabling managers to understand their duties and to make informed decisionson HR issues;o Advice on HR policies and procedure, including complex employee relationsmatters. Maintain an expertise in employment law and best HR practice, in order to be able toprovide accurate advice to managers and staff on employment legislation issues, andtheir implications for the Trust. Support operational managers with the review of departmental structures, themanagement of change and providing appropriate HR advice, with support fromEmployee Relations Manager. Support the Business Partners with Trust-wide organisational change programmes. Provide professional advice and guidance to managers on all HR Policies, working withthem in taking action as appropriate, ensuring a consistent approach across otherareas of the Trust to ensure fair application of Policy. Lead on undertaking disciplinary and grievance investigations and hearings with linemanagers, providing support and guidance during investigations ensuring that agreedTrust procedures are adhered to and provide support to Employee Relations Advisorsin the team on case work, including:o Grievance and Bullying and Harassmento Performance and Conducto Sickness Absenceo Redeployment
Please refer to the attached JD for the full description.
Job description Job responsibilities Work to the principles of the Business Partner approach to provide advice, support andfacilitation to ensure that the Trust is able to develop and deliver a People strategy thatresponds to identified service needs and to national and local performance targets. Working autonomously, provide a comprehensive, proactive and professional expertHR advisory service to line managers across the Trust. This will include:o Leading and implementing organisational change; o Provision of expert advice and guidance on aspects of employment law andbest practice;o Interpretation and application of National terms and conditions;o Enabling managers to understand their duties and to make informed decisionson HR issues;o Advice on HR policies and procedure, including complex employee relationsmatters. Maintain an expertise in employment law and best HR practice, in order to be able toprovide accurate advice to managers and staff on employment legislation issues, andtheir implications for the Trust. Support operational managers with the review of departmental structures, themanagement of change and providing appropriate HR advice, with support fromEmployee Relations Manager. Support the Business Partners with Trust-wide organisational change programmes. Provide professional advice and guidance to managers on all HR Policies, working withthem in taking action as appropriate, ensuring a consistent approach across otherareas of the Trust to ensure fair application of Policy. Lead on undertaking disciplinary and grievance investigations and hearings with linemanagers, providing support and guidance during investigations ensuring that agreedTrust procedures are adhered to and provide support to Employee Relations Advisorsin the team on case work, including:o Grievance and Bullying and Harassmento Performance and Conducto Sickness Absenceo Redeployment Please refer to the attached JD for the full description.
Person Specification
Knowledge & Experience
Essential
- Thorough understanding of contemporary HR practices.
- Significant demonstrable experience of Human Resources issues in a large complex organisation including sickness absence management, employment law and performance management issues, and complex employee relations issues
- Demonstrable experience of supporting the implementation of organisational change
Qualifications
Essential
- Grad CIPD or equivalent
- Proven evidence of CPD
- GCSE's 9-4 (A-C) in Maths & English
Desirable
- Educated to degree level or equivalent
Aptitude & Abilities
Essential
- Excellent interpersonal skills
- Excellent organisational skills and the ability to prioritise
- Ability to communicate with staff at all levels of the organisation
- Ability to work flexibly to respond to changing service priorities
- Good IT skills, including Microsoft Office (Outlook, Word, Excel, Powerpoint) and ability to use other systems as required
- Confidence to take decisions at the appropriate level
- Ability to work individually and as part of a team
- Ability to deal with all issues sensitively and in a confidential manner
- Ability to communicate with employees involved in difficult circumstances in a sensitive manner
- Ability to interpret policies, terms and conditions and analyse situations
Person Specification Knowledge & Experience Essential Thorough understanding of contemporary HR practices. Significant demonstrable experience of Human Resources issues in a large complex organisation including sickness absence management, employment law and performance management issues, and complex employee relations issues Demonstrable experience of supporting the implementation of organisational change Qualifications Essential Grad CIPD or equivalent Proven evidence of CPD GCSE's 9-4 (A-C) in Maths & English Desirable Educated to degree level or equivalent Aptitude & Abilities Essential Excellent interpersonal skills Excellent organisational skills and the ability to prioritise Ability to communicate with staff at all levels of the organisation Ability to work flexibly to respond to changing service priorities Good IT skills, including Microsoft Office (Outlook, Word, Excel, Powerpoint) and ability to use other systems as required Confidence to take decisions at the appropriate level Ability to work individually and as part of a team Ability to deal with all issues sensitively and in a confidential manner Ability to communicate with employees involved in difficult circumstances in a sensitive manner Ability to interpret policies, terms and conditions and analyse situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Brittany House
1 Brest Road
Plymouth
PL6 5YE
United Kingdom
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Brittany House
1 Brest Road
Plymouth
PL6 5YE
United Kingdom
Employer's website
https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 2 QE Outpatients Receptionist
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2344309
Job summary
We are seeking two enthusiastic, professional, and experienced Receptionists to join the QE Outpatient Departments team. These are full-time, patient-facing roles based on busy reception areas, providing a high-quality service to patients, visitors, and colleagues.
The successful candidates will work as part of a supportive team, managing a high volume of patient interactions, booking and amending appointments using hospital IT systems, and responding efficiently to a wide range of enquiries. The roles require individuals who can deliver excellent customer service while maintaining accuracy and professionalism in a fast-paced and often demanding environment.
Applicants should possess a good standard of education, strong keyboard and administrative skills, knowledge of office procedures, and excellent communication and interpersonal abilities. A commitment to delivering outstanding patient care, together with the ability to remain calm and organised under pressure, is essential.
Full training will be provided on all relevant hospital IT systems and processes.
Main duties of the job
QE OPD Receptionist -- Agenda for Change Band 2
Full Time -- 37.5 Hours per Week
The QE Outpatient Department is seeking motivated and professional individuals to join the reception team. The post holder will provide a high-quality frontline reception service, supporting the smooth and efficient operation of outpatient clinics.
Key responsibilities include using the Trust's electronic systems, including OPTIMS, Oceano and Clinical Portal, to register patients on arrival, verify and update demographic information, ensure correct patient pathways are followed, arrange follow-up appointments as requested, scan and upload documentation, produce labels and undertake other administrative tasks as required.
Successful candidates will be expected to adhere to established departmental processes and procedures at all times. Working collaboratively with nurses, clinicians and colleagues across Outpatient Services, the post holder will play a vital role in delivering an efficient, supportive and professional patient experience, ensuring the smooth flow of patients throughout their outpatient journey.
You will become part of a well-established and dedicated team providing outpatient services Monday to Saturday, between 08:00 and 17:00
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £25,272 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1101347
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Experience
Essential
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in a busy office / customer care environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Standard keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, service users and stakeholders
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Other Factors e.g. ability to work shifts, ability to drive, etc
- *Ability to travel to multiple sites
- *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Experience
Essential
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in a busy office / customer care environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Standard keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, service users and stakeholders
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Other Factors e.g. ability to work shifts, ability to drive, etc
- *Ability to travel to multiple sites
- *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2344306
Job summary
Stourside Medical Practice is based in the centre of Halesowen and supports the health needs of 6000 patients . We require an enthusiastic experienced and flexible Receptionist in a full-time role of 37.5 hours per week. Flexibility Mon-Fri needed and will include Thursday evenings until 8pm and alternate Saturday afternoons 1145am-5pm. These weekend and evening hours are paid at an enhanced rate of £21.40 per hour. If you have excellent telephone and communication skills, can work well under pressure as well as being a good team player we would like to hear from you. Experience in a receptionist/admin role within primary care would be preferred. Flexibility is essential to cover for holidays and absence.
Main duties of the job
To provide a high quality, professional reception service to our patients, . To act as the first point of contact for patients contacting the Practice and to represent the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the satisfaction of the patients. This is a high pressure role with a heavy workload and variety of tasks to juggle throughout the day. An ability to prioritise, have attention to detail and to remain calm under pressure is essential
About us
We have an experienced team of non-clinical staff , salaried GPs and practice nurses with the practice actively involved in a thriving Primary Care Network with a variety of allied health professionals supporting the practice including Pharmacists, Social Prescribers, Physiotherapist and Mental Health support workers.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.91 an hour Evening and Sat rate £21.40 per hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0805-26-0017
Job locations
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST
REPORTS TO: RECEPTION TEAM LEADER
HOURS: 37.5 Hours per week
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties and Responsibilities:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Ensure an effective and efficient reception service is provided to patients any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Be able to cover all reception positions as necessary
- Process appointment requests for today future appointments from patients by telephone and in person.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Have working knowledge of telephone/bleep system, during and after hours.
- Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attendance at the quarterly Protected Time Meetings
- Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply all Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partner, Practice Manager or the Senior Receptionist
Job description
Job responsibilities
JOB TITLE: RECEPTIONIST
REPORTS TO: RECEPTION TEAM LEADER
HOURS: 37.5 Hours per week
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties and Responsibilities:
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Ensure an effective and efficient reception service is provided to patients any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
- Be able to cover all reception positions as necessary
- Process appointment requests for today future appointments from patients by telephone and in person.
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
- Registrations of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records (have knowledge of Practice area.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
- Have working knowledge of telephone/bleep system, during and after hours.
- Ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practices Health & Safety Policy
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attendance at the quarterly Protected Time Meetings
- Attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision whilst embracing the practices ethos of recording of any errors or near misses and learning by mistakes without blame
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply all Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This Job Description is neither exhaustive nor exclusive and will be reviewed annually in conjunction with the post-holder at the annual appraisal. The post-holder is also required to carry out any duties that may reasonably be requested by the Partner, Practice Manager or the Senior Receptionist
Person Specification
Qualifications
Essential
- GCSE A-C or 4-9 maths and English
- Experienced in reception work (minimum 1 year)
- Attention to detail
- Ability to work under pressure
- Reliable and flexible
Experience
Essential
- Customer/Patient facing role with reception experience
Desirable
- Experience of working in primary care
Personal Skills
Essential
- Attention to detail
- Able to work under pressure prioritising work load
- Good team player
- Excellent communication skills
- Flexible regarding shift pattern
Person Specification
Qualifications
Essential
- GCSE A-C or 4-9 maths and English
- Experienced in reception work (minimum 1 year)
- Attention to detail
- Ability to work under pressure
- Reliable and flexible
Experience
Essential
- Customer/Patient facing role with reception experience
Desirable
- Experience of working in primary care
Personal Skills
Essential
- Attention to detail
- Able to work under pressure prioritising work load
- Good team player
- Excellent communication skills
- Flexible regarding shift pattern
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stourside Medical Practice
Address
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Employer's website
Employer details
Employer name
Stourside Medical Practice
Address
14 Birmingham Street
Halesowen
West Midlands
B63 3HN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2344297
Job summary
We are looking for proactive and motivated Administrative Assistants to provide comprehensive support to our expanding Single Point of Access Service. The service is based alongside our integrated community teams at Hollyfield House in Surbiton. You will be part of a friendly team formed to effectively assist our wide range of adult community health and social care teams, including Community Nursing, Therapies, Rapid Response, Urgent Care Support Service and our integrated Reablement/ Intermediate care team.
This is a key frontline post providing both interest and variety. The post holder must be well organised, reliable, have a flexible approach, possess excellent communication skills and be able to work independently and as part of a team. Excellent computer skills are essential as is an efficient and helpful telephone manner. Full on the job training will be provided.
Staff members work on a rota basis including some bank holidays and weekends. We are particularly keen to recruit staff for weekend working.
In line with the majority of NHS organisations in London, we would not normally pay travelling expenses for interviewees.
Your Healthcare CIC reserves the right to close this vacancy prior to the advertised closing date if a high number of applications are received. If you are interested in this role, please submit your application as soon as possible.
CLOSING DATE: 29/09/2026
INERVIEWS: 01/10/2026
Main duties of the job
Be the first point of contact within the single point of access for referrals coming into Your Healthcare , demonstrating the ability to communicate tactfully with all service users.
Direct complex referrals to the appropriate team members within agreed timescales and key performance indicators, thereby ensuring that urgent referrals are prioritised.
Deal with enquiries and provide general nonclinical advice and information to service users, the general public and stakeholders within agreed protocols.
Ensure routine information is effectively exchanged with colleagues and teams and recorded on the YH clinical database.
Be responsible for maintaining up to date and accurate records, contributing to the collation of service performance data and ensuring that confidentiality is maintained in accordance with YH policies and the Data Protection Act.
Provide administrative support and cover to the self managed teams as required by the administration co-ordinator.
Initiate, organise and maintain effective departmental filing systems and office management systems.
Complete surveys and audits in collaboration with the members of the multidisciplinary teams, including telephone interviews with participants and obtaining and collating data under the supervision of senior staff.
Due to the post holder having access to vulnerable adults, the successful candidate will be required to undertake an Standard DBS check.
About us
At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.
Why Choose Us?
NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes
Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays
Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts
Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients
Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds
Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter
Join Us Today
We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.
We recognise that applicants may choose to use AI as part of their application process. This is permitted, however please clearly state within your application where AI has been used.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£15.66 to £16.54 an hour inc HCAS
Contract
Bank
Working pattern
Flexible working
Reference number
B9811-26-0042
Job locations
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Job description
Job responsibilities
Job Purpose
To ensure all referrals and enquiries coming into the single point of access are recorded and directed following agreed protocols.
To provide administration duties to self-managed teams.
Please find attached full Job Description under Supporting Documents.
Job description
Job responsibilities
Job Purpose
To ensure all referrals and enquiries coming into the single point of access are recorded and directed following agreed protocols.
To provide administration duties to self-managed teams.
Please find attached full Job Description under Supporting Documents.
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard, including 4 / C in English and Mathematics
- NVQ level 3 or equivalent
- ECDL or equivalent skills in IT literacy
Experience
Essential
- At least 1 years experience in an administrative/ secretarial supportive role.
- Experience of working in a complex organisational environment or multi-disciplinary team.
Desirable
- Receptionist experience
- Experience of using clinical record databases
Skills & Abilities
Essential
- Excellent communication and interpersonal skills including the ability to convey complex information over the telephone, in person and in writing with strong message taking skills.
- Ability to deal with enquiries and challenging customers in a calm, manner.
- High level of IT skills, including Excel, Word, Outlook and Databases.
- Ability to maintain accurate records and present information accurately and clearly.
- Ability to maintain focus in a busy work environment.
- Ability to work within specific timescales.
- Excellent organisational skills, with the ability to prioritise work, work unsupervised and manage competing priorities.
- Ability to work as part of a team.
Desirable
- Ability to interact with service users and health professionals both inside and outside of the organisation
Any Other Factors
Essential
- Able to work shifts (8am-8pm) including weekends
Knowledge
Essential
- Understanding of confidentiality and data protection
Desirable
- Office management procedures
- Awareness of local community services, organisations in the voluntary sector and other partner organisations
Personal Qualities
Essential
- Good time management skills
- Reliable and conscientious
- Flexibility adapts to constantly changing situations and environments.
- Self-motivated possesses high work standards
- Team player
- Confident and assertive
- Compassionate
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard, including 4 / C in English and Mathematics
- NVQ level 3 or equivalent
- ECDL or equivalent skills in IT literacy
Experience
Essential
- At least 1 years experience in an administrative/ secretarial supportive role.
- Experience of working in a complex organisational environment or multi-disciplinary team.
Desirable
- Receptionist experience
- Experience of using clinical record databases
Skills & Abilities
Essential
- Excellent communication and interpersonal skills including the ability to convey complex information over the telephone, in person and in writing with strong message taking skills.
- Ability to deal with enquiries and challenging customers in a calm, manner.
- High level of IT skills, including Excel, Word, Outlook and Databases.
- Ability to maintain accurate records and present information accurately and clearly.
- Ability to maintain focus in a busy work environment.
- Ability to work within specific timescales.
- Excellent organisational skills, with the ability to prioritise work, work unsupervised and manage competing priorities.
- Ability to work as part of a team.
Desirable
- Ability to interact with service users and health professionals both inside and outside of the organisation
Any Other Factors
Essential
- Able to work shifts (8am-8pm) including weekends
Knowledge
Essential
- Understanding of confidentiality and data protection
Desirable
- Office management procedures
- Awareness of local community services, organisations in the voluntary sector and other partner organisations
Personal Qualities
Essential
- Good time management skills
- Reliable and conscientious
- Flexibility adapts to constantly changing situations and environments.
- Self-motivated possesses high work standards
- Team player
- Confident and assertive
- Compassionate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Employer details
Employer name
Your Healthcare CIC
Address
Hollyfield House, 22 Hollyfield Road
Surbiton
KT5 9AL
United Kingdom
Employer's website
http://www.yourhealthcare.org (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Project Manager - Sustainability
Frimley Health NHS Foundation Trust View all jobs
Posted 18 day(s) ago
Reference: 2344294
Job summary
Are you an experienced Project Manager with a strong background in construction, engineering, surveying or design? Are you looking for an opportunity to lead capital projects that directly contribute to the development of high-quality healthcare environments?
Working within a small, dedicated and collaborative team, you will have delegated responsibility for the successful delivery of individual capital schemes, from initial feasibility and design through to construction and completion. You will also take ownership of project budgets, ensuring schemes are delivered safely, efficiently, to the required quality standards and within agreed financial parameters.
Main duties of the job
You will lead a diverse portfolio of major and minor capital projects across the Trust estate and wider Frimley Health Integrated Care System (ICS). This is a varied role that will see you working closely with clinical and operational teams, Estates and Facilities colleagues, Capital Directors, Estates Managers and CAD Technicians, alongside external consultants, contractors and other key stakeholders.
About us
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Why Join Frimley Health NHS Foundation Trust?
At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.
As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.
Join UsWhether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
Frimley Health Trust benefits on Vimeo
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£51,657 to £58,785 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-LC513-A
Job locations
Frimley Park Hospital
Portsmouth Road
Frimley, Camberley
GU16 7UJ
United Kingdom
Job description
Job responsibilities
Project and Design Management
- Lead feasibility studies and design development for major and minor capital schemes, including the preparation of whole-scheme budget estimates.
- Develop project briefs collaboratively with end users, ensuring requirements are clearly defined and formally approved.
- Coordinate the development of detailed design information with members of the design team.
- Lead the delivery of capital projects both on and off site, ensuring they progress effectively from inception to completion.
- Monitor and manage project budgets, identifying and addressing financial risks at an early stage.
- Provide professional and technical advice on capital projects and estate development as required.
Procurement and Contract Management
- Identify and recommend appropriate procurement routes in accordance with Trust Standing Orders and Standing Financial Instructions (SFIs).
- Prepare technical specifications and tender documentation for smaller capital schemes and manage the associated tender process.
- Manage external design consultants and contractors, ensuring clear project requirements and formal briefings are established.
- Administer scheme contracts, including the use of ProCure22 templates and proformas where appropriate.
- Monitor contractor performance and ensure a high standard of workmanship throughout construction.
Stakeholder Engagement and Communication
- Build effective working relationships with clinical, operational and Estates and Facilities colleagues, ensuring their requirements are understood and incorporated into project delivery.
- Maintain clear and effective communication with internal and external stakeholders throughout the project lifecycle.
- Provide regular progress updates on capital schemes, including formal reporting on a fortnightly basis or as required.
- Work collaboratively with consultants, contractors, local authorities and other external organisations to support successful project delivery.
Information, Governance and Assurance
- Maintain accurate and comprehensive electronic project records for all relevant schemes.
- Ensure Trust CAD drawings and associated technical information are kept accurate and up to date.
- Obtain and maintain accurate as-built and as-installed drawings for completed projects.
- Ensure projects are delivered in accordance with relevant Trust policies, procedures, contractual requirements and governance arrangements.
- Support the Associate Director, Hard FM, with delivery of the capital programme and contribute to the strategic planning and development of the Trust estate.
- Work flexibly across the Frimley Health ICS patch as required.
Health and Safety
- Ensure appropriate health and safety information, guidance and training is provided to staff, contractors and other site users within areas of responsibility.
- Ensure construction and project activities are undertaken safely and in accordance with relevant legislation, Trust policies and procedures.
- Take reasonable care of your own health and safety and that of others who may be affected by your work.
Corporate Responsibilities
- Support the Trust's commitment to equality, diversity and inclusion and comply with relevant policies and procedures.
- Maintain appropriate confidentiality and comply with Trust requirements relating to information governance and the Freedom of Information Act.
- Undertake other duties appropriate to the level and responsibilities of the role, as required
We are looking for a proactive and solutions-focused professional with a 'can-do' attitude, excellent project management skills and substantial experience of delivering complex capital schemes. You will be confident managing budgets, coordinating multidisciplinary teams and navigating projects from concept through to completion.
If you are ready to use your expertise to help shape and improve healthcare environments across Frimley Health, we would be delighted to hear from you.
Please see job description and person specification for further details.
We reserve the right to close this vacancy early if sufficient applications have been received.
Job description Job responsibilities Project and Design Management Lead feasibility studies and design development for major and minor capital schemes, including the preparation of whole-scheme budget estimates. Develop project briefs collaboratively with end users, ensuring requirements are clearly defined and formally approved. Coordinate the development of detailed design information with members of the design team. Lead the delivery of capital projects both on and off site, ensuring they progress effectively from inception to completion. Monitor and manage project budgets, identifying and addressing financial risks at an early stage. Provide professional and technical advice on capital projects and estate development as required. Procurement and Contract Management Identify and recommend appropriate procurement routes in accordance with Trust Standing Orders and Standing Financial Instructions (SFIs). Prepare technical specifications and tender documentation for smaller capital schemes and manage the associated tender process. Manage external design consultants and contractors, ensuring clear project requirements and formal briefings are established. Administer scheme contracts, including the use of ProCure22 templates and proformas where appropriate. Monitor contractor performance and ensure a high standard of workmanship throughout construction. Stakeholder Engagement and Communication Build effective working relationships with clinical, operational and Estates and Facilities colleagues, ensuring their requirements are understood and incorporated into project delivery. Maintain clear and effective communication with internal and external stakeholders throughout the project lifecycle. Provide regular progress updates on capital schemes, including formal reporting on a fortnightly basis or as required. Work collaboratively with consultants, contractors, local authorities and other external organisations to support successful project delivery. Information, Governance and Assurance Maintain accurate and comprehensive electronic project records for all relevant schemes. Ensure Trust CAD drawings and associated technical information are kept accurate and up to date. Obtain and maintain accurate as-built and as-installed drawings for completed projects. Ensure projects are delivered in accordance with relevant Trust policies, procedures, contractual requirements and governance arrangements. Support the Associate Director, Hard FM, with delivery of the capital programme and contribute to the strategic planning and development of the Trust estate. Work flexibly across the Frimley Health ICS patch as required. Health and Safety Ensure appropriate health and safety information, guidance and training is provided to staff, contractors and other site users within areas of responsibility. Ensure construction and project activities are undertaken safely and in accordance with relevant legislation, Trust policies and procedures. Take reasonable care of your own health and safety and that of others who may be affected by your work. Corporate Responsibilities Support the Trust's commitment to equality, diversity and inclusion and comply with relevant policies and procedures. Maintain appropriate confidentiality and comply with Trust requirements relating to information governance and the Freedom of Information Act. Undertake other duties appropriate to the level and responsibilities of the role, as required We are looking for a proactive and solutions-focused professional with a 'can-do' attitude, excellent project management skills and substantial experience of delivering complex capital schemes. You will be confident managing budgets, coordinating multidisciplinary teams and navigating projects from concept through to completion. If you are ready to use your expertise to help shape and improve healthcare environments across Frimley Health, we would be delighted to hear from you. Please see job description and person specification for further details. We reserve the right to close this vacancy early if sufficient applications have been received.
Person Specification
Qualifications
Essential
- Qualification in Architecture, Surveying or Engineering or Qualification in a design construction related discipline
Desirable
- Membership of a construction related institute or body (e.g. RIBA, RICS, CIOB)
Skills & Knowledge
Essential
- Excellent project management skills
- Able to simultaneously manage a range of complex tasks and prioritise workload
- Strong negotiating skills
- Numerate and comfortable with budgetary management
- Able to deal effectively with other professional staff
- Able to write clear and concise reports
- IT Literate
- 'Can do ' attitude
- Good communicator
- Motivated
- Team player
- Good knowledge of current legislation and regulations in the construction industry
Desirable
- Ability to work on own initiative
- Able to problem solve and innovate
- Self starter
- Proactive
- Systematic approach to work
- Good knowledge of current legislation and regulations in the construction industry
- Working knowledge of Auto CAD system
- Google Sketch Up
- Familiarity with NHS procedures, guides and documentation
Experience
Essential
- Significant experience of managing complex capital schemes
- Experience of writing specifications and tender documentation
Desirable
- Experience of working in an NHS or other healthcare environment
- Experience of working with the ProCure 21+/22 processes
- Experience of public sector requirements
- Line management
Person Specification Qualifications Essential Qualification in Architecture, Surveying or Engineering or Qualification in a design construction related discipline Desirable Membership of a construction related institute or body (e.g. RIBA, RICS, CIOB) Skills & Knowledge Essential Excellent project management skills Able to simultaneously manage a range of complex tasks and prioritise workload Strong negotiating skills Numerate and comfortable with budgetary management Able to deal effectively with other professional staff Able to write clear and concise reports IT Literate 'Can do ' attitude Good communicator Motivated Team player Good knowledge of current legislation and regulations in the construction industry Desirable Ability to work on own initiative Able to problem solve and innovate Self starter Proactive Systematic approach to work Good knowledge of current legislation and regulations in the construction industry Working knowledge of Auto CAD system Google Sketch Up Familiarity with NHS procedures, guides and documentation Experience Essential Significant experience of managing complex capital schemes Experience of writing specifications and tender documentation Desirable Experience of working in an NHS or other healthcare environment Experience of working with the ProCure 21+/22 processes Experience of public sector requirements Line management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road
Frimley, Camberley
GU16 7UJ
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road
Frimley, Camberley
GU16 7UJ
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Email Shortlisted Jobs
Browse Job Locations
Medical Jobs North East England (11,715)
Medical Jobs North West England (314)
Medical Jobs Yorkshire and the Humber (184)
Medical Jobs East Midlands (488)
Medical Jobs West Midlands (293)
Medical Jobs East of England (254)
Medical Jobs Greater London (14,052)
Medical Jobs South East England (211)
Email Sent Successfully!
Your shortlisted jobs have been sent to the recipient. They will receive the email shortly.
Email Failed!
There was an error sending the email. Please try again later.