Job summary

The ability to speak Welsh is essential for this post. - Minimum level 3

We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Child and Adolescent Service within Children & Young People's Division based at Talarfon, Bangor.

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role.

A good telephone manner essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Main duties of the job

The CAMHS Receptionist/Single Point of Access Administrator will provide an efficient and flexible secretarial service to the CAMHS Multi-Disciplinary team. This will include, processing referrals, typing, electronic diary management and arranging appointments.

The post-holder will also be expected to undertake reception duties. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other visitors to the unit, in person and in writing, with courtesy and discretion at all times. The Admin Manager is generally available for reference.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job summary

An exciting opportunity has arisen for a Community Staff Nurses to join our innovative Community Nursing Teams across our neighbourhood services.

The Community Nursing Teams of East Cheshire are leading the way in integrated working. Closer working relationships with colleagues in Therapies and Social Services have been formed, as part of working aligned to Care Communities with new programmes and projects being developed with other specialties, supporting multi-professional working.

Being part of our friendly and supportive teams is an opportunity to take forward the expanding role of community nursing within the multi-disciplinary neighbourhood teams to meet the long term condition agenda and the needs of our elderly population. Our dynamic management team are supportive and open to ideas and innovation.

Travel is an essential part of this role; please demonstrate on your application form how you would meet this requirement.

Hours per week: 37.5

Main duties of the job

To contribute and support the delivery of high standard of effective nursing care, as part of a nursing team, in support of and under the direction of a registered professional.

To be an autonomous practitioner who is responsible for the holistic assessment of both complex and simple care needs, the development, implementation and evaluation of care and delegation of care where appropriate to other members of the team.

To carry out assigned tasks, including direct nursing care and administrative duties as delegated by the nurse in charge ensuring that patients / clients receive safe, individualised and effective care which supports health & wellbeing and promotes self-care where appropriate and possible.

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.

Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Job summary

We are looking to recruit a clinic co-ordination/receptionist

To provide an effective service for Moorfields North and a designated service or group of consultants and be the primary point of contact for patients and staff for any administrative issues.

To ensure that patients are given clear information regarding their pathways, and arrangements and that their pathway is managed smoothly and efficiently.

Work closely with the responsible surgeons, lead nurses to ensure that appointments are appropriately booked.

Moorfields Eye Hospital invites applications for the permanent post of Outpatient Clinic Co-ordinator based at Moorfields Eye Clinic Bedford.

This post will also require work between the 2 sites in Bedford for reception duties, with a flexible approach. The hours are on a rotation and run as 08.00-16.00, 09.00-17.00 & 10.00-18.00

Main duties of the job

• Provide a high standard of receptionist/ 1st point of contact and administrative support, to include timely and accurate cashing up of clinics.
• Be courteous and professional when dealing with patients, at all times
• Check patient information i.e. address and general practitioner details are accurate and up to date and make any necessary alterations to the patient's health record and PAS.
• Record outpatient outcomes, RTT status and where appropriate, outpatient procedure coding promptly for every patient.
• Book appointments for diagnostic purposes in liaison with the appropriate departments
• Make follow-up appointments as requested by the clinician within appropriate timeframes
• Where issues and/or problems are identified with appointment booking, highlight these with clinicians
• Ensure regular communication and liaison with the clinical and nursing teams working in clinics to keep them informed of any problems that may impact on the running of the clinic, e.g. patients arriving late.
• Do Not Attend (DNA) and discharge patients in line with the Access Policy and ensure clinics are 'cashed up' promptly.
• Assist with reception telephone calls and enquires from staff members, patients and carers.
• Ensure that support appointments, interpreters and transport are booked in a timely manner.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata incl. HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

273-DN-8183770-A

Job locations

Moorfields at Bedford Hospital (South Wing)

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Job description

Job responsibilities

MAIN RESPONSIBILTITES

• To manage designated clinics in line with agreed clinic profiles, reducing overbooking and ensuring that patient numbers are adjusted to clinician availability.
• To liaise with the responsible clinician to provide regular updates regarding the status of their clinics profiles, in an agreed format.To use a variety of systems to monitor clinics and clinicians availability e.g PIMs
• To provide a high standard reception service and general administrative support to designated outpatient clinics, being a first point of contact to patients as required.To identify all patients AIS requirements and record the data accurately on the Trusts electronic system.
• Ensure clinic digital screens and whiteboards are updated with the correct and most recent information as required.
• Accurately record the patients attendance in clinic and time of departure.
• Record outpatients outcomes, ensuring that the each outpatient procedure is coded promptly for every patient as required.
• To book and reschedule appointments as required, including the booking of appointments for diagnostic purpose in liaison with the appropriate departments, including the booking centre and the call centre.
• Ensure follow up appointments are booked according to agreed Key Performance Indicators and in line with treatment protocols.
• To provide patients with up to date information relating to waiting times in clinicas required.
• Ensure all appointment cancellations and alternations are correctly recorded and highlight any issues identified with appointment bookings to clinicians working in accordance with the Trusts Access Policy.
• Ensure all clinics are cashed accurately and promptly on electronic administration systems within agreed Key Performance Indictor standards as required.
• Respond to appointment requests and other queries via email from clinicians promptly.
• Respond to appointment requests and other queries via email from patients promptly on a daily basis as per the rota.
• Ensure all referrals are scanned onto the system promptly and on a daily basis.
• Ensure waiting list is added and appointment booked through the waiting list.
• To liaise with the clinician and nursing teams working in clinics to keep them informed of any problems that may impact on the running of the clinic and ensure clinic capacity and resources are optimised.
• Ensure patient information is obtained and recorded on Trust electronic systems and that this checked regularly and updated electronically.
• Maintain a good knowledge of RTT and apply this to appointment bookings where appropriate

CLERICAL DUTIES

• To adhere to all agreed key Performance Indicators for data quality, providing exception reports where these are not met.
• Respond to telephone enquiries from patients and staff promptly and in a courteous and professional way, adhering to service guidelines andstandards. It is expected to deal with concerns as appropriate in order to maintain the efficiency of the service
• Respond accurately to patient queries regarding their treatment pathway, explaining in simple terms where required, referring to relevant colleagues where required.
• To book translators for patients where required and provide correspondence to patients in the most appropriate format in line with Accessible Information Standards (AIS).
• Provide administrative support for clinicians where required.
• Ensure letters, reports and results are scanned onto the system
• Assess patient eligibility for NHS treatment in accordance with Department of Health and Trust policies and procedures.
• Participate in the induction and training of new members of staff within the team, sharing knowledge and expertise of the administrative processes, functions and specialty specific knowledge.
• Participate in a rota system to provide cross-cover for other members of staff within the team to ensure consistent and effective service is maintained during periods of annual leave/sickness.
• Attend mandatory training required for administrative staff to ensure compliance with the Trust Mandatory Training Framework including participating in annual performance development reviews.
• Adhere to the Trusts values; the Moorfields Way at all times.
• To undertake any other duties designated by the Outpatient Supervisor or Assistant Clinic Manager which are commensurate with the grade.
• To actively participate in any training development identified.

Job description Job responsibilities MAIN RESPONSIBILTITES To manage designated clinics in line with agreed clinic profiles, reducing overbooking and ensuring that patient numbers are adjusted to clinician availability. To liaise with the responsible clinician to provide regular updates regarding the status of their clinics profiles, in an agreed format.To use a variety of systems to monitor clinics and clinicians availability e.g PIMs To provide a high standard reception service and general administrative support to designated outpatient clinics, being a first point of contact to patients as required.To identify all patients AIS requirements and record the data accurately on the Trusts electronic system. Ensure clinic digital screens and whiteboards are updated with the correct and most recent information as required. Accurately record the patients attendance in clinic and time of departure. Record outpatients outcomes, ensuring that the each outpatient procedure is coded promptly for every patient as required. To book and reschedule appointments as required, including the booking of appointments for diagnostic purpose in liaison with the appropriate departments, including the booking centre and the call centre. Ensure follow up appointments are booked according to agreed Key Performance Indicators and in line with treatment protocols. To provide patients with up to date information relating to waiting times in clinicas required. Ensure all appointment cancellations and alternations are correctly recorded and highlight any issues identified with appointment bookings to clinicians working in accordance with the Trusts Access Policy. Ensure all clinics are cashed accurately and promptly on electronic administration systems within agreed Key Performance Indictor standards as required. Respond to appointment requests and other queries via email from clinicians promptly. Respond to appointment requests and other queries via email from patients promptly on a daily basis as per the rota. Ensure all referrals are scanned onto the system promptly and on a daily basis. Ensure waiting list is added and appointment booked through the waiting list. To liaise with the clinician and nursing teams working in clinics to keep them informed of any problems that may impact on the running of the clinic and ensure clinic capacity and resources are optimised. Ensure patient information is obtained and recorded on Trust electronic systems and that this checked regularly and updated electronically. Maintain a good knowledge of RTT and apply this to appointment bookings where appropriate CLERICAL DUTIES To adhere to all agreed key Performance Indicators for data quality, providing exception reports where these are not met. Respond to telephone enquiries from patients and staff promptly and in a courteous and professional way, adhering to service guidelines andstandards. It is expected to deal with concerns as appropriate in order to maintain the efficiency of the service Respond accurately to patient queries regarding their treatment pathway, explaining in simple terms where required, referring to relevant colleagues where required. To book translators for patients where required and provide correspondence to patients in the most appropriate format in line with Accessible Information Standards (AIS). Provide administrative support for clinicians where required. Ensure letters, reports and results are scanned onto the system Assess patient eligibility for NHS treatment in accordance with Department of Health and Trust policies and procedures. Participate in the induction and training of new members of staff within the team, sharing knowledge and expertise of the administrative processes, functions and specialty specific knowledge. Participate in a rota system to provide cross-cover for other members of staff within the team to ensure consistent and effective service is maintained during periods of annual leave/sickness. Attend mandatory training required for administrative staff to ensure compliance with the Trust Mandatory Training Framework including participating in annual performance development reviews. Adhere to the Trusts values; the Moorfields Way at all times. To undertake any other duties designated by the Outpatient Supervisor or Assistant Clinic Manager which are commensurate with the grade. To actively participate in any training development identified.

Person Specification

Education & Qualifications

Essential

• Education to GCSE level (including English and maths to GCSE A-C)

Knowledge and Training

Essential

• Good working knowledge of Microsoft Office software
• Knowledge and understanding of confidentiality issues

Desirable

• Previous experience using Trust IT systems e.g. PAS, OpenEyes
• Good working knowledge of the e-referral system

Experience

Essential

• Previous experience carrying out administrative duties
• Previous experience working with the general public, in a customer-oriented role

Desirable

• Previous NHS admin experience

Aptitudes and Skills

Essential

• Excellent frontline/reception skills

Personal Attributes

Desirable

• Health and Safety Awareness

Person Specification Education & Qualifications Essential Education to GCSE level (including English and maths to GCSE A-C) Knowledge and Training Essential Good working knowledge of Microsoft Office software Knowledge and understanding of confidentiality issues Desirable Previous experience using Trust IT systems e.g. PAS, OpenEyes Good working knowledge of the e-referral system Experience Essential Previous experience carrying out administrative duties Previous experience working with the general public, in a customer-oriented role Desirable Previous NHS admin experience Aptitudes and Skills Essential Excellent frontline/reception skills Personal Attributes Desirable Health and Safety Awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields at Bedford Hospital (South Wing)

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields at Bedford Hospital (South Wing)

Kempston Road

Bedford

MK42 9DJ

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

Moorfields Eye Hospital invites applications for the post of Outpatient Clinic Coordinator at Moorfields at Ealing.

This post requires hours that cover the administrative duties from 08:00-16:00, 09:00-17:00, 10:00 -18:00.

Rota based which is an onsite role.

This vacancy is advertising two roles. The first is a fixed term post offering up to period of 10 month, which will end on 30th June 2027 as there may be some delays in recruitment. The second post is a permanent one.

Main duties of the job

• To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients.
• To provide a professional, comprehensive and efficient reception and administration service to the Trust's outpatient clinics based at Moorfields North satellite sites.
• To promote a positive image of the Trust's outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating acommitment to putting patient care first.
• To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
• To ensure adherence to the Trust's Access Policy at all times.
• To work as part of a large administrative team and provide cross- cover as and when required.
• To actively reduce the number of hospital appointments not attended by confirming follow-up appointments with patients face-to-face where possible.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport link
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year per annum pro rata incl. HCAS

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

273-DN-8247195

Job locations

Moorfields at Ealing

Uxbridge Road

Ealing

UB1 3HW

United Kingdom

Job description

Job responsibilities

• Reception duties include: meeting and greeting patients on arrival to the hospital, checking patients into the appropriate clinics using the Trust patient administration system, booking clinic appointments, and accurate recording of patient data.
• Additional administrative duties include: ensuring clinics are booked to profile, prepping patients notes, answering queries (by telephone and in person), filing, scanning, booking patient transport and supporting the Assistant Clinic Manager with clinic cancellations and other administrative duties.
• To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients.
• To provide a professional, comprehensive and efficient reception and administration service to the Trusts outpatient clinics based at Moorfields North satellite sites.
• To adhere to all agreed Key Performance Indicators for data quality, providing exception reports where these are not met.
• Respond to telephone enquiries from patients and staff promptly and in a courteous and professional way, adhering to service guidelines and standards. It is expected to deal with concerns as appropriate in order to maintain the efficiency of the service.
• Respond accurately to patient queries regarding their treatment pathway, explaining in simple terms where required, referring to relevant colleagues were required.
• To arrange transport bookings for patients as necessary.

Job description Job responsibilities Reception duties include: meeting and greeting patients on arrival to the hospital, checking patients into the appropriate clinics using the Trust patient administration system, booking clinic appointments, and accurate recording of patient data. Additional administrative duties include: ensuring clinics are booked to profile, prepping patients notes, answering queries (by telephone and in person), filing, scanning, booking patient transport and supporting the Assistant Clinic Manager with clinic cancellations and other administrative duties. To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients. To provide a professional, comprehensive and efficient reception and administration service to the Trusts outpatient clinics based at Moorfields North satellite sites. To adhere to all agreed Key Performance Indicators for data quality, providing exception reports where these are not met. Respond to telephone enquiries from patients and staff promptly and in a courteous and professional way, adhering to service guidelines and standards. It is expected to deal with concerns as appropriate in order to maintain the efficiency of the service. Respond accurately to patient queries regarding their treatment pathway, explaining in simple terms where required, referring to relevant colleagues were required. To arrange transport bookings for patients as necessary.

Person Specification

Knowledge & Training

Essential

• Good working knowledge of Microsoft Office Software
• Knowledge & understanding of confidentiality Issues

Desirable

• Previous experience using Trust I.T systems e.g PAS, OpenEyes, Medisoft

Experience

Essential

• Previous experience carrying out administrative duties and of working with the general public in a customer-orientated role

Desirable

• Previous experience within a health care setting

Qualifications

Essential

• Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications

Desirable

• Willingness to undertake further training and development in the role.

Person Specification Knowledge & Training Essential Good working knowledge of Microsoft Office Software Knowledge & understanding of confidentiality Issues Desirable Previous experience using Trust I.T systems e.g PAS, OpenEyes, Medisoft Experience Essential Previous experience carrying out administrative duties and of working with the general public in a customer-orientated role Desirable Previous experience within a health care setting Qualifications Essential Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications Desirable Willingness to undertake further training and development in the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields at Ealing

Uxbridge Road

Ealing

UB1 3HW

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields at Ealing

Uxbridge Road

Ealing

UB1 3HW

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

We are looking for an enthusiastic Payroll Support Officer, to help support the administration of NHS Payroll team, you will be based within our busy Payroll Department ensuring the delivery of a high quality service to our work force and external organisations.

You will support the Payroll Team and Payroll Management ensuring all processes within the department is adhered to in a timely and accurate manner. You will work closely with Pensions, Human Resources, and Expenses

You will need to have strong numerical and communication skills, along with the ability to work methodically and show attention to detail. This is an interesting role and we are looking for a conscientious team player who will ensure our high standards and positive reputation is maintained.

Working within the NHS you will be eligible for all our great benefits including NHS pension and salary sacrifice schemes.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

The post holder will support in the day to day administration and maintenance of Payroll, Pensions and Expenses records to safeguard an accurate and timely data approval and flow to ensure pay is accurate and timely. Also to provide accurate information, on request, to Staff, Managers and external agents;

They will be required to work independently and as part of a Team.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B3-8290345

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• To open and date stamp all incoming post, ensuring each item displays a valid assignment number, and is approved by an authorising signatory in line with the Authorised Signatory List (ASL requirements).
• Responsible for maintaining accurate databases that record all incoming applications for parental leave and distributing these to the appropriate Officer.
• Respond to and accurately carry out requests for earnings details from employees, Managers and external agents, including mortgage providers, and provide statistical information to relevant parties.
• To monitor and maintain the electronic post box for all amendments and terminations, ensuring they are distributed to relevant officer, raising queries for missing details/information directly with line managers, informing the Team Leaders about possible over/underpayments, proactively follow up outstanding queries
• Ensure all paperwork is appropriately filed.
• Assist the office with the input of data as instructed.
• Be the first contact for payroll queries from employees and managers, ensuring accurate and timely response to routine and more complex queries relating pay using tact and sensitivity when staff/managers may become distressed and are unfamiliar with pay processes or national terms and conditions of pay.
• Ensure a strong focus on excellent customer service when answering incoming telephone calls dealing with the enquiry or forwarding to relevant section.
• To provide general reception service for the Payroll department
• Understand and decipher all alterations to E-Roster payments that need to be amended, input and check the claims in an accurate and timely manner.
• Adhering to Policies and propose changes to working practices and procedures within the Payroll Support department with the ability to deal with non-routine queries and a range of procedures and practices across Payroll as a whole.
• Assist and Check elements on all New Starters entered onto ESR by Payroll Officers for accuracy.
• Responsible for voluntary deductions, like Healthcare plans, Union Subs, ensuring appropriate authority is present. Corresponding with the external agencies accordingly
• Create and input assignment sets within ESR for production of payslips for absentees and terminated employees.

For further details of the role please see the attached job description.

Job description Job responsibilities To open and date stamp all incoming post, ensuring each item displays a valid assignment number, and is approved by an authorising signatory in line with the Authorised Signatory List (ASL requirements). Responsible for maintaining accurate databases that record all incoming applications for parental leave and distributing these to the appropriate Officer. Respond to and accurately carry out requests for earnings details from employees, Managers and external agents, including mortgage providers, and provide statistical information to relevant parties. To monitor and maintain the electronic post box for all amendments and terminations, ensuring they are distributed to relevant officer, raising queries for missing details/information directly with line managers, informing the Team Leaders about possible over/underpayments, proactively follow up outstanding queries Ensure all paperwork is appropriately filed. Assist the office with the input of data as instructed. Be the first contact for payroll queries from employees and managers, ensuring accurate and timely response to routine and more complex queries relating pay using tact and sensitivity when staff/managers may become distressed and are unfamiliar with pay processes or national terms and conditions of pay. Ensure a strong focus on excellent customer service when answering incoming telephone calls dealing with the enquiry or forwarding to relevant section. To provide general reception service for the Payroll department Understand and decipher all alterations to E-Roster payments that need to be amended, input and check the claims in an accurate and timely manner. Adhering to Policies and propose changes to working practices and procedures within the Payroll Support department with the ability to deal with non-routine queries and a range of procedures and practices across Payroll as a whole. Assist and Check elements on all New Starters entered onto ESR by Payroll Officers for accuracy. Responsible for voluntary deductions, like Healthcare plans, Union Subs, ensuring appropriate authority is present. Corresponding with the external agencies accordingly Create and input assignment sets within ESR for production of payslips for absentees and terminated employees. For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

• oMinimum of 5 GCSEs at grade C or above including English and Maths oECDL or equivalent computer skills as a minimum oNVQ 3 in relevant subject or equivalent level of experience

Experience

Essential

• oClerical experience. Keyboard skills oExperience of basic office processes

Desirable

• oPayroll Office experience oExperience in a busy office environment oExperience of using Employee Staff Record (ESR)

Knowledge

Essential

• oUnderstanding of mathematical concepts and operations. oWorking knowledge of Excel Office based knowledge

Desirable

• oUnderstanding of HMRC regulations

Skills

Essential

• oAbility to work to under pressure Ability to meet deadlines and prioritise Excellent telephone skills oAbility to work with speed whilst ensuring attention to detail and accuracy

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications Essential oMinimum of 5 GCSEs at grade C or above including English and Maths oECDL or equivalent computer skills as a minimum oNVQ 3 in relevant subject or equivalent level of experience Experience Essential oClerical experience. Keyboard skills oExperience of basic office processes Desirable oPayroll Office experience oExperience in a busy office environment oExperience of using Employee Staff Record (ESR) Knowledge Essential oUnderstanding of mathematical concepts and operations. oWorking knowledge of Excel Office based knowledge Desirable oUnderstanding of HMRC regulations Skills Essential oAbility to work to under pressure Ability to meet deadlines and prioritise Excellent telephone skills oAbility to work with speed whilst ensuring attention to detail and accuracy Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job summary

This is a full time role being offered as part time, the role will be split between 2 days and 3 days between two candidates with variable shifts being offered between 8-6 from Mon to Fri

- To provide an efficient and friendly service to all patients and visitors attending outpatient departments

- To record patient attendance accurately and timely, in accordance with departmental policy

- To ensure patient outcomes are actioned accurately and timely, in accordance with departmental policy

- Where appropriate, make follow up appointment and any associated administration, without direct supervision

- Support nursing team with organisation of return transport for patients attending appointments where appropriate.

- Ensure the professional image of the department and Trust is maintained at all times

- Flexible approach to working hours to meet the demands of the service.

- Work closely with the Administrative Lead for delegation of day-to-day duties

- To work in collaboration with the clinical and non-clinical team members providing admin support such as stock ordering. You will also work directly with patients resolving their queries and recognise the importance of first-class communication skills to achieve patient satisfaction. The primary objective is to provide:

- Excellent customer service

- Effective and timely resolution of queries received

- To support the Trust in providing quality care to its patients.

- To work cross site support the OPD Team at CDC , GRH and CGH

Main duties of the job

- Ensure the timely and accurate update of Trak, to include liaising with and response to, the Information team, and their weekly reports.

- Undertake planned or ad hoc Audits, and provide reports to Assistant General Manager, as requested

- Ensure compliance with Health and Safety requirements in area of responsibility.

- Any other duties as required, commensurate with the grade.

- Ordering of stock and keeping a log including ordering on P2P.

- Admin support to management team.

- Call patients following up / confirming their appointments.

About us

You will join a team working in the brand new purpose build Community Diagnostic Centre. You will be working both on the Reception desk to assist patients with booking in, queries and appointments as well as providing admin support to the multidisciplinary team working from the department. This is an exciting opportunity to be part of a new venture to offer the best possible Outpatient care to patients. This role also involves cross site working across GRH, CGH and CDC

Job summary

We are seeking an enthusiastic, motivated, and compassionate Band 5 HCPC-registered Radiographer to join our dedicated team of skilled and supportive professionals, helping to deliver high-quality imaging services to women, children, young people, and families across the West Midlands and beyond.

Birmingham Women's and Children's NHS Foundation Trust is home to one of the busiest specialist radiology services in the country, providing imaging services for approximately 110,000 patients each year. This is an exciting opportunity to join a leading specialist organisation and develop your skills within a unique and rewarding clinical environment.

The role offers the opportunity to rotate across both Birmingham Women's Hospital and Birmingham Children's Hospital, gaining experience in a variety of diagnostic imaging areas including General Radiography, Fluoroscopy, Theatre Imaging, Dental Imaging, Mobile Imaging, across paediatric and women's imaging services. This rotational role is designed to support professional development and provide a broad range of clinical experiences across both hospital sites.

The successful candidate will be committed to delivering a high-quality, family-centred, and patient-focused diagnostic imaging service, ensuring an excellent experience for women, children, young people, and their families throughout their care journey.

Main duties of the job

As a Rotational Radiographer at Birmingham Women's and Children's NHS Foundation Trust, you will work as part of a multidisciplinary team delivering a comprehensive diagnostic imaging service across both hospital sites.

The post holder will undertake a broad range of diagnostic radiographic procedures, ensuring a consistently high standard of clinical practice in accordance with departmental protocols, professional standards, and evidence-based guidelines. You will be responsible for producing and evaluating high-quality diagnostic images, ensuring examinations are performed safely, effectively, and with the patient's needs at the centre of care.

You will be expected to assess, prioritise, and organise your own workload within the clinical area, working collaboratively with colleagues and the wider multidisciplinary team to support effective patient pathways and service delivery. The role will also involve participation in clinical audit, quality improvement initiatives, and continuing professional development activities to support both personal and departmental development.

Following completion of a comprehensive and supported preceptorship program, the post holder will be required to participate in the departmental out-of-hours service, including on-call and shift working, weekends, and bank holidays, in line with service requirements and rota commitments.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job summary

We have a rare opportunity for an Deputy Reception Team Leader to join our team at The Robert Darbishire Practice (RDP), which is one of 3 practices operated by Better Health MCR. The Robert Darbishire Practice has two sites: the largest is in Rusholme Health Centre and there is a branch at The University of Manchester, in Crawford House on Booth Street East.

The Robert Darbishire Practice is one of the largest GP practices in Greater Manchester and as Deputy Reception Team Leader you will play a pivotal role in its day-to-day operations. You will be responsible for ensuring that the service received by our patients reflects our core values of care and curiosity to deliver high standards of customer service.

Better Health MCR is a not-for-profit social enterprise where surpluses are invested in the service. This is a great opportunity to make a real positive impact on the lives of our patients and staff.

If you are a dynamic leader with a passion for service delivery and team development, and have an interest in a career in Primary Care, this role could be perfect for you.

Main duties of the job

The Deputy Reception Team Leader is responsible for assisting the Reception Team Leader in the management of the reception team of The Robert Darbishire Practice, including the University GP Service Branch. They will support the Reception Team Leader in the day-to-day team operations to ensure the smooth operation of the reception service. They will help to ensure that the reception team are well-trained, supported and well-organised so that they provide an efficient and effective service to our patients and clinicians, offering the highest level of customer service.

The postholder works with the Office Manager and Reception Team Leader to ensure the achievement of our aims and objectives and the efficient, effective and financially-sustainable running of the service as a whole. In particular, the postholder must ensure that we deliver a responsive, patient-centred reception service, which reflects our core values of care and curiosity.

The postholder will also be required to work as part of the Reception Team to provide the practices front-of-house service, including welcoming patients and visitors, understanding and interpreting patients needs, resolving queries where possible or signposting patients to the appropriate service or appointment.

About us

We are Better Health MCR: thinking differently, breaking barriers, improving lives. You can read more about us on our website and in our mission document, using the links on the right.

We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care medical services in Manchester. We operate three GP practices: The Robert Darbishire Practice in Rusholme Health Centre (which is also head office) and which has a branch at The University of Manchester, Brooklands Medical Practice in Wythenshawe and The Whitswood Practice in Alexandra Park Health Centre. In total we have over 44,000 patients.

Our patients are very diverse and include established communities as well as new communities from all over the world. We have good links with the University and a sizeable student population.

Our staff team of about 140 people has a huge range of fantastic skills and experience. Our shared (ARRS) staff are fully integrated into our services, providing a seamless service for patients.

Job summary

An exciting opportunity has arisen for an enthusiastic, motivated and compassionate individual to join the Therapy Department at the Royal National Orthopaedic Hospital NHS Trust (RNOH) as a Therapy Assistant within the Amputation Rehabilitation Team.

Working alongside Occupational Therapists and Physiotherapists, you will support people with limb loss and limb difference throughout rehabilitation. This part-time role (28.125 hours per week) involves working with individuals who have undergone amputation following cancer, vascular disease, diabetes, failed orthopaedic procedures or congenital limb deficiency.

You will work with patients across the rehabilitation pathway, from the post-operative stage on inpatient wards through to prosthetic rehabilitation within our regional Prosthetic Rehabilitation Unit. While most of the caseload is adult-focused, there will also be opportunities to support children. The service supports individuals with lower limb, upper limb and multiple limb loss.

This is a rewarding and varied role, providing the opportunity to make a meaningful difference during a significant period of adjustment in patients' lives. You will need resilience, empathy and excellent interpersonal skills to support patients in achieving their rehabilitation goals and adapting to life with limb loss.

The role also includes equipment management, administrative duties and referrals to partner services and agencies to ensure the smooth running of the team.

Main duties of the job

As a Therapy Technician within the Amputation Rehabilitation Team, you will provide skilled rehabilitation support to people with limb loss and limb difference, while contributing to the day-to-day running of the service.

Working under the guidance of Occupational Therapists and Physiotherapists, you will deliver rehabilitation programmes to adults and children across a range of settings, including inpatient wards, the Prosthetic Rehabilitation Unit, therapy areas and the Aspire Leisure Centre, including hydrotherapy facilities.

You will work with patients individually and support the development and delivery of group rehabilitation sessions. Following referral from a registered therapist, you will manage a delegated caseload, delivering treatment programmes in line with agreed protocols and rehabilitation pathways. You will monitor progress, adapt activities within your scope of practice and provide feedback to the supervising therapist, escalating concerns where appropriate.

You will require excellent communication and interpersonal skills to build effective relationships with patients, families and the multidisciplinary team, including nursing, medical, therapy, prosthetic and administrative colleagues, to ensure high-quality patient-centred care.

The role also includes supporting the management, maintenance and ordering of specialist equipment and materials, together with administrative duties that contribute to the efficient running of the team.

About us

The Royal National Orthopaedic Hospital (RNOH) is a national centre of excellence with an international reputation for the diagnosis and treatment of neuro-musculoskeletal conditions. Our specialist services include spinal cord injury, bone and soft tissue tumours, complex joint reconstruction and specialist rehabilitation. In partnership with University College London, we deliver a unique combination of clinical care, education, research and innovation.

You will join a friendly, supportive and experienced team of Occupational Therapists and Physiotherapists delivering outstanding rehabilitation for people with limb loss and limb difference. We are committed to providing high-quality, patient-centred care and creating an environment where staff can develop and thrive.

This role offers an excellent opportunity to build your clinical knowledge and skills while working with a diverse patient group. You will be supported to develop responsibility for delegated patients within established rehabilitation pathways, with regular supervision, mentorship and a personalised development plan.

We are committed to staff development and offer a range of learning opportunities, including clinical training, leadership programmes and management development. You will also have the opportunity to contribute to service improvement projects.

At RNOH, we offer a range of health and wellbeing initiatives to support a healthy work-life balance and professional growth.

Job summary

The post holder will provide clinical leadership, facilitate professional development and carry continuing overall responsibility for the management and co-ordination of a team of midwives, students and support workers of a designated clinical area.

The midwife will work as part of the multidisciplinary team, liaising with professionals who impact on the care and management of clients, creating and maintain a positive learning environment in order to maximise the full potential of staff and help achieve the national targets for maternity.

Main duties of the job

To provide women and babies with a high quality, safe service in a variety of practice settings within the Maternity Unit, throughout the antenatal. Intrapartum and postnatal periods that is effectively and efficiently within available resources, as well as contribute to the delivery of the organisation's objectives.

The care will be evidence based and holistic in meeting women and birthing people's individual needs and the midwife will be expected to work autonomously within the guidelines and sphere of professional practice.

The post holder is to ensure the provision of a consistently high level of clinical leadership across the maternity unit 24/7 and promote a unit-wide multidisciplinary team working philosophy.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job summary

The post holder will provide efficient and comprehensive senior administrative support to the Practice Clinical and Management team. The post holder will be responsible for overseeing the provision of the managed practice administration requirements for the Practice and Complaints team.

The post holder will work with a degree of autonomy as the post contains a range of duties frequently undertaken at the post holder's own initiative with limited supervision. This requires excellent judgement, organisational ability, communication skills, and the ability to cope with working to tight and multiple deadlines. Additionally, the post holder will be responsible for handling and resolving complaints, ensuring that all issues are addressed promptly and effectively.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Key Responsibilities:

• Manage complaints, ensuring they are logged, investigated, and resolved in a timely and effective manner, and that feedback is provided to all relevant parties.
• Handle difficult situations with patients, carers, and staff, such as complaints, which require tact and empathy.
• Ensure that documentation exists to support performance standards, including manipulating complex data and information required for the Quality and Outcomes Framework and General Medical Services (GMS) Enhanced Services.
• Prepare and monitor Clinical appointment diaries, reviewing the demand and capacity on a daily basis to ensure service needs are met.
• Deal with GP/Nurse tasks, arranging appointments, contacting patients, and liaising with wider NHS colleagues in partner organisations.
• Convene practice and multi-disciplinary meetings, including the preparation of agendas and production of minutes, ensuring any actions are dealt with within the agreed timeframes.
• Establish and maintain filing and administrative systems so that written or digital information is easily accessible and stored securely.
• Run searches and reports within the EMIS system to support the call and recall of chronic disease patients.
• Assist with the gathering of statistics and information when required.
• Perform other senior administration and clerical duties as required by the Practice Managers.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job summary

The post holder is responsible for the day-to-day coordination of inpatient waiting lists and theatre lists using multiple system applications, managing emails and phones calls in a timely manner. This requires the post holder to be the main point of contact for patients and staff at all levels. The post holder will be required to work independently as well as within the Waiting List team. Effective communication, organisation skills and good keyboard skills are essential for this post.

Internal Applicants:Please ensure you speak to your Line Manager before applying for this secondment opportunity and visit the Trust's Secondment Policy.

Main duties of the job

Due to departmental expansion, an exciting opportunity has arisen for a motivated and enthusiastic person to join our busy Waiting List Office. The team is responsible for ensuring the efficient co-ordination of surgical admissions, using relevant computer systems. Our new team member will be an individual who enjoys the challenge of a fast moving environment and the pressure of tight timescales.

You must possess excellent written and verbal communication and interpersonal skills. Excellent keyboard skills and experience of working in multidisciplinary team environment are essential.

We are looking for an individual with excellent customer service and communication skills, along with proven written and verbal skills. You should have a good working knowledge of Microsoft Office packages. You will have the ability to work unsupervised and to prioritise your own workload. You should have a keen eye for detail and accuracy and the ability to work under pressure is essential.

We are looking for a self starter who can work full time 37.5 hours over a 5 day week 8:00am-4:00pm.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job summary

Are you a great listener, who is person centred, with a passion for helping people find practical solutions to life's challenges?

We have an exciting opportunity as a Band 5 Senior Social Prescribing Link Worker to cover Maternity Leave for 12 months.

In this role, you'll work closely with GP practices within PCNs and the wider multidisciplinary team to support people whose health and wellbeing are affected by social, emotional or practical issues.

You will help patients aged 18+ navigate non-medical needs such as long term conditions, loneliness, mental wellbeing, debt, housing concerns, or physical inactivity. Rather than focusing purely on medical symptoms, you will give people the time and a safe space to explore "what matters to the patient" and connect them to empowering local community groups and support networks. You will also have line management responsibilities within this role.

We are accepting CVs for this role, please also include with your subbmission, a cover letter/statement outlining your suitabilty for this role. Please note that the use of AI is monitored during the shortlisting process; if you have used this please declare this in your statement explaining what type of AI tools have been used and for what purpose.

This job advert closes at midnight on Tuesday 22nd September, however we reserve the right to bring this forward if a high volume of applications is received.

Interviews will take place on Thursday 8th October 2026.

Main duties of the job

The key aspects of the role include:

• Well-being and Care planning, health coaching and delivery of self-management support based on a knowledge of individuals activation levels, using coaching and motivational interview techniques.
• Support for individuals to access appropriate community resources and services.
• Assist them to access information, form links with specific community and social groups, stay independent, and promote self-management of their health.

Full duties and responsibilities are outlined in the Job Description below.

About us

Viaduct Care CIC is the company structure for Stockport's GP Federation and represents all of its local GP Practices. Covering a patient population of circa 300,000 practices are split into 6 PCNs with each serving a population of around 30,000-50,000 patients.

Viaduct Care represents the collective voice and interests of its member practices and as a key stakeholder in Stockport Together aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other major service providers.

One of our priorities at Viaduct Care is to ensure that wellbeing and development of our team is at the forefront of everything we do. We have recently launched our new employee assistance programme, assisting our team to get access to a range of advice 24 hours a day. Additionally, we are keen to provide opportunities for team members to develop and grow including access to an extensive range of training and up to five paid study days per year.

Job summary

Community Inpatient unit is a bed-based facility supporting people to recover and regain their independence following a period of illness, trauma, surgery, or significant event. It supports hospital discharges, prevents admission to hospital or long-term care and promotes independent living. It is a multi-disciplinary service with Nurses, Physiotherapists, Occupational Therapist, Social Workers, and care staff.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job title: Recovery Worker

Base: Community Inpatient Unit

Hours: 24 hours a week, fixed term contract for 9 months to cover maternity leave

Rota pattern: You will be required to work a rota pattern

Salary Range 2 £25,275 fixed salary point pro rata per annum.

We are seeking some highly motivated and passionate Recovery Worker to join the MDT team at Community inpatient unit. The service provides short term rehab and reablement for Services Users who may need to regain their confidence and skills on discharge from hospital or to get over a short-term health exacerbation.

We encourage and support our Service Users to live as independent lives as possible and we always act in a manner that supports the care, protection, health and well-being of the Service User.

You will work alongside a wider MDT based at CIU including Nurses, Social Workers, Therapists and Assistant Practitioner to support service users to reach their rehab potential and move forward in their health journey.

You will work under direction of the HCA/ Assistant Practitioner and Nursing team and will carry out assigned tasks involving personal and nutritional care needs to patients.

You will follow protocols, guidance, and procedures under the direction of senior staff/ manager/supervisor.

About us

Care Plus Group is a Social Enterprise established since 2011 to deliver community health and care services following the national separation of provider services from the commissioning arm of the local NHS. A key feature of our organisation is the positive culture we have developed which is based on valuing, trust, engagement and involvement of our staff. We consistently deliver high quality innovative services across North East Lincolnshire reflected in an ongoing above 95% satisfaction feedback from those who have accessed our services.

Details

Date posted

14 September 2026

Pay scheme

Other

Salary

£25,275 a year Range 2 pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

B9814-26-178

Job locations

Community Inpatient Unit

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Job description

Job responsibilities

The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.

We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Job description Job responsibilities The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Person Specification

Other

Essential

• Able to demonstrate commitment to Care Plus Group core values
• Flexible approach to working arrangements.

Skills & Knowledge

Essential

• Effective and proven computer skills.
• Ability to work on their own and as part of a wider team.
• An awareness of own competencies and willingness to seek guidance where needed.
• Ability to maintain clear and accurate records both electronically and in writing, to deadlines.
• Ability to communicate clearly and sensitively with people who have a wide range of healthcare needs.
• Ability to maintain confidentiality.
• Ability to demonstrate empathy and sensitivity.
• Ability to deal effectively with confrontational situations.

Desirable

• Knowledge of SystmOne clinical system.
• Knowledge of community nursing and Primary Care.
• To have a range of clinical skills, such as, wound care, eye care, pressure area care, venepuncture, bowel/bladder care, blood pressure monitoring and blood sugar monitoring.

Experience

Essential

• Experience of working with patients/ service users.

Desirable

• Experience of working within a multi-disciplinary team.
• Experience in using SystemOne.

Qualifications

Essential

• QCF Level 2 in Health and Social Care
• Level 2 qualification in Numeracy and Literacy or equivalent level of competence.

Person Specification Other Essential Able to demonstrate commitment to Care Plus Group core values Flexible approach to working arrangements. Skills & Knowledge Essential Effective and proven computer skills. Ability to work on their own and as part of a wider team. An awareness of own competencies and willingness to seek guidance where needed. Ability to maintain clear and accurate records both electronically and in writing, to deadlines. Ability to communicate clearly and sensitively with people who have a wide range of healthcare needs. Ability to maintain confidentiality. Ability to demonstrate empathy and sensitivity. Ability to deal effectively with confrontational situations. Desirable Knowledge of SystmOne clinical system. Knowledge of community nursing and Primary Care. To have a range of clinical skills, such as, wound care, eye care, pressure area care, venepuncture, bowel/bladder care, blood pressure monitoring and blood sugar monitoring. Experience Essential Experience of working with patients/ service users. Desirable Experience of working within a multi-disciplinary team. Experience in using SystemOne. Qualifications Essential QCF Level 2 in Health and Social Care Level 2 qualification in Numeracy and Literacy or equivalent level of competence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Community Inpatient Unit

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

Community Inpatient Unit

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Job summary

**Please note that this vacancy may close earlier than the advertised closing date due to the high volume of applications received.**

The post holder will join the RTT (Referral to Treatment) Validation team within the Patient Administration Contact Centre and will be responsible for managing a wide range of administrative and patient-facing tasks.

We are looking for motivated and detail-oriented individuals with experience in RTT validation, patient pathway tracking, waiting list management and overall pathway elective standards to join our Validation Team. The successful candidate will have a strong understanding of NHS RTT rules, consultant-led pathways, clock starts and stops, and validation processes. You will play a vital role in ensuring the accuracy of RTT data, identifying, and resolving pathway discrepancies, validating patient journeys, and supporting the Trust's elective access standards. Experience of working with PTLs, PAS systems, data quality processes, and managing complex patient pathways is essential. Excellent analytical, organisational, and communication skills are required, along with the ability to work independently and collaboratively within a fast-paced performance-focused environment.

*** THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP. Please ensure you have an unrestricted right to work in the UK and do not require visa sponsorship, now or in the future, before submitting an application. ***

Main duties of the job

• Answering calls using our Call Centre Storm System for Acute and Clinical Assessment services.
• Manage and action worklists efficiently, ensuring patient pathways remain appropriate and up to date.
• Book, amend and manage outpatient appointments in a timely manner, in line with RTT rules and local guidance.
• Apply RTT guidance accurately, escalating concerns where delays or pathway issues are identified.
• Handle inbound and outbound calls, providing support across Acute and CAS (Clinical Assessment Service) call lines.
• Liaise effectively with clinical teams, booking teams and other departments to resolve queries and support patient pathways.
• Maintain accurate and up-to-date records on PAS and other relevant systems.
• Deliver a high standard of customer service, ensuring patient queries are handled professionally and sensitively.
• Knowledge and understanding of RTT principles and guidance is expected.
• Experience of working with worklists, appointment booking and patient administration systems.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong communication skills with confidence in telephone-based patient contact.
• Attention to detail and commitment to data quality and pathway accuracy.
• These roles require to include working Monday - Friday 08:00 - 20:00 shift pattern. If you are unable to work shift patterns then please do not apply.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year p.a. incl.

Contract

Permanent

Working pattern

Full-time

Reference number

293-CSEP-0712-A

Job locations

London

6 Orsman Road

London

N1 5QJ

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/ Qualifications

Essential

• oA Level or equivalent
• oNVQ level 2/3

Skills/Abilities

Essential

• oAble to work as part of a team
• oAble to confidently deal with the public and manage a range of patient calls
• oAble to work under pressure and in stressful situations
• oComputer literate with good keyboard skills

Desirable

• Willingness to continue personal development and training

Experience

Essential

• oExperience of working with the public
• oExperience of data collection and data entry
• oExperience of working in administration/customer service

Desirable

• Experience of using hospital administration electronic patient record systems

Knowledge

Essential

• oKnowledge/understanding of patient confidentiality
• oKnowledge/understanding of the need for accurate data

Other Requirements

Essential

• Understanding and demonstration of the Trust Values

Person Specification Education/ Qualifications Essential oA Level or equivalent oNVQ level 2/3 Skills/Abilities Essential oAble to work as part of a team oAble to confidently deal with the public and manage a range of patient calls oAble to work under pressure and in stressful situations oComputer literate with good keyboard skills Desirable Willingness to continue personal development and training Experience Essential oExperience of working with the public oExperience of data collection and data entry oExperience of working in administration/customer service Desirable Experience of using hospital administration electronic patient record systems Knowledge Essential oKnowledge/understanding of patient confidentiality oKnowledge/understanding of the need for accurate data Other Requirements Essential Understanding and demonstration of the Trust Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

London

6 Orsman Road

London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

London

6 Orsman Road

London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Job summary

To provide an efficient and effective General Practitioner service which will reflect the values of the practice, meet patient needs and support the GP Lead, the nursing team and other colleagues in their work.

This post will require close working relationships with District General Hospitals, Specialist Services, Home Office Voluntary Sector and community teams to ensure the service is provided in line with national guidance from NHS England and Public Health England.

The post-holder will manage a caseload and deal with a wide range of health needs of our homeless, asylum seekers, and refugee population in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

The post holder will have clear responsibility for identifying gaps in provision and supporting developments to ensure optimum service delivery.

The post- holder will work as part of a multidisciplinary team to support the delivery of a Primary Care Service to the borough's homeless, asylum seekers and refugee population with a focus on delivering services that are inclusive.

Main duties of the job

Clinical Duties:- In accordance with the Practice timetable, as agreed, the post-holder will be available to undertake a variety of duties including face-to-face consultations, telephone consultations,visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, paperwork and correspondence to deadlines- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.- Screening patients for disease risk factors and early signs of illness- In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.- Providing counselling and health education.- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.- Recording clear and contemporaneous consultation notes to agreed standards.- Collecting data for audit purposes.- Compiling and issuing computer-generated acute and repeat prescriptions- Prescribing in accordance with the Practice prescribing formulary {or generically) whenever this is clinically appropriate- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job summary

We are looking for an experienced and motivated Respiratory Physiologist to join our Lung Function service. This is an exciting opportunity for a skilled professional to contribute to the effective delivery of the department while providing high-quality, patient-centred care.

In this role, you will work closely with the Consultant Lead and multidisciplinary team to support the smooth and efficient running of the service. You will be responsible for implementing and interpreting local and national policies, maintaining clinical standards, and contributing to service quality and improvement initiatives.

You will support colleagues and junior team members through shared learning, training, and day-to-day collaboration, helping to foster a positive and high-performing team environment.

You will also contribute to service development and improvement projects, supporting the delivery of integrated care pathways across the local community. Your insight and expertise will help strengthen and enhance the service.

This position is ideal for an experienced respiratory physiologist with strong clinical skills, a commitment to innovation, and a passion for improving patient outcomes.

Join us and be part of advancing respiratory care.

***this advert may close early, subject to high application numbers***

***previous applicants need not apply***

Main duties of the job

• Perform unsupervised, all routine techniques within the lung function laboratory. To include Spirometry, FeNO, lung volumes, TLco, plethysmography and reversibility testing.
• Perform unsupervised, the following complex procedures: Histamine challenge, cardiopulmonary exercise testing, respiratory muscle assessment, fitness to fly assessment, sleep studies, long term oxygen assessment and Capillary blood gasses.
• Ensure data quality by undertaking equipment calibration and quality control for all tests performed within the laboratory
• Ensure the technical quality of assessment complies with published national guidelines.
• Ensure compliance with all aspects of legal and ethical obligations.
• Act as an expert Physiologist within the specialist area, working with clients who may have complex social problems and who come from a culturally diverse background and independently manage potentially distressing, stressful or emotional situations in an empathetic manner.
• Provision of CPAP (currently caseload is over 3000 patients) and support for those on Bi-level ventilation.
• Provide technical and clinical advice on diagnostic measurements to Multi-disciplinary clinical teams, to enable further development of individual Care-plans and devise and provide expert training, advise and education to Allied Health professionals (AHP's), GP's, Consultants and voluntary agencies as and when required.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.