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Receptionist / Care navigator
Dingle Park Practice
North East England
GBP 13 - 14 per year
Admin and Clerical
Job summary We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
21 day(s) ago
Receptionist / Care navigator
Dingle Park Practice
North East England
GBP 13 - 14 per year
Admin and Clerical
Job summary We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
21 day(s) ago
Salaried GP
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 11,399 - 14,598 per year
GP/General Practitioner
Job summary We are seeking to recruit up to 10 sessions at our NPC Amble and Broomhill surgeries.
21 day(s) ago
Salaried GP
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 11,399 - 14,598 per year
GP/General Practitioner
Job summary We are seeking to recruit up to 10 sessions at our NPC Amble and Broomhill surgeries.
21 day(s) ago
Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Counsellor
Job summary If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes an...
23 day(s) ago
Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Counsellor
Job summary If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes an...
23 day(s) ago
Administration Assistant, Rochford Community Hospital
Essex Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Please note you must have right to work in the UK to apply for this position.
23 day(s) ago
Administration Assistant, Rochford Community Hospital
Essex Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Please note you must have right to work in the UK to apply for this position.
23 day(s) ago
Deputy Hospital Director
Elysium Healthcare
North East England
Aged Care Worker
Job summary As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, this is your chance to j...
23 day(s) ago
Deputy Hospital Director
Elysium Healthcare
North East England
Aged Care Worker
Job summary As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, this is your chance to j...
23 day(s) ago
Patient Pathway Co-ordinator
Great Ormond Street Hospital for Children NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Nurse Practitioner
Job summary We are looking for a highly organised, compassionate and resilient individual to join the NHS Children and Young People's Gender Service (London)...
23 day(s) ago
Patient Pathway Co-ordinator
Great Ormond Street Hospital for Children NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Nurse Practitioner
Job summary We are looking for a highly organised, compassionate and resilient individual to join the NHS Children and Young People's Gender Service (London)...
23 day(s) ago
Senior Clinical Practitioner (Nurse)
West London NHS Trust
North East England
GBP 55,524 - 62,652 per year
Registered Nurse/RN
Job summary The Mental Health Single Point of Access is at the centre of urgent and crisis mental health care across Ealing, Hammersmith & Fulham and Hounslow.
23 day(s) ago
Senior Clinical Practitioner (Nurse)
West London NHS Trust
North East England
GBP 55,524 - 62,652 per year
Registered Nurse/RN
Job summary The Mental Health Single Point of Access is at the centre of urgent and crisis mental health care across Ealing, Hammersmith & Fulham and Hounslow.
23 day(s) ago
Assistant Practitioner - Physiotherapy
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary The Physiotherapy Service is looking for an experienced exercise professional / personal trainer / rehabilitation instructor to join our Cancer R...
23 day(s) ago
Assistant Practitioner - Physiotherapy
Cambridge University Hospital NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary The Physiotherapy Service is looking for an experienced exercise professional / personal trainer / rehabilitation instructor to join our Cancer R...
23 day(s) ago
Team Secretary/Administrator
East London NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Admin and Clerical
Job summary Administrative position, fixed term for nine months at Barnsley Street NMHC, 5 days a week.
23 day(s) ago
Team Secretary/Administrator
East London NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Admin and Clerical
Job summary Administrative position, fixed term for nine months at Barnsley Street NMHC, 5 days a week.
23 day(s) ago
Finance Manager Capital (Operations)
Swansea Bay University Health Board
North East England
GBP 50,129 - 57,365 per year
Radiographer
Job summary Swansea Bay University Health Board is seeking to recruit a professionally qualified accountant for the role of Finance Manager-Capital (Operatio...
23 day(s) ago
Finance Manager Capital (Operations)
Swansea Bay University Health Board
North East England
GBP 50,129 - 57,365 per year
Radiographer
Job summary Swansea Bay University Health Board is seeking to recruit a professionally qualified accountant for the role of Finance Manager-Capital (Operatio...
23 day(s) ago
Band 3 Therapy Support Worker
Royal Free London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary An exciting opportunity has arisen to join the Respiratory, Surgery and Critical Care Therapies team at Barnet Hospital as a Therapy Support Worker.
23 day(s) ago
Band 3 Therapy Support Worker
Royal Free London NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Support Staff
Job summary An exciting opportunity has arisen to join the Respiratory, Surgery and Critical Care Therapies team at Barnet Hospital as a Therapy Support Worker.
23 day(s) ago
Practice Administrator Fixed Term
Warrengate Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Warrengate Medical Centre is a busy and friendly town-centre Doctors surgery providing a full range of NHS services to a list size of more than 1...
23 day(s) ago
Practice Administrator Fixed Term
Warrengate Medical Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Warrengate Medical Centre is a busy and friendly town-centre Doctors surgery providing a full range of NHS services to a list size of more than 1...
23 day(s) ago
Specialist Speech and Language Therapist
Central London Community Health Trust
North East England
GBP 47,951 - 56,863 per year
Counsellor
Job summary An exciting opportunity has arisen at Central London Community Healthcare to join our Early Years Speech and Language Therapy team.
23 day(s) ago
Specialist Speech and Language Therapist
Central London Community Health Trust
North East England
GBP 47,951 - 56,863 per year
Counsellor
Job summary An exciting opportunity has arisen at Central London Community Healthcare to join our Early Years Speech and Language Therapy team.
23 day(s) ago
Senior Pharmacy Technician
South Warwickshire University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary Senior Pharmacy Technician - Ward-Based Services Band 5 - 1 Year Fixed-Term We are delighted to offer this exciting opportunity to progress your...
23 day(s) ago
Senior Pharmacy Technician
South Warwickshire University NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary Senior Pharmacy Technician - Ward-Based Services Band 5 - 1 Year Fixed-Term We are delighted to offer this exciting opportunity to progress your...
23 day(s) ago
Admin Support
North Tees & Hartlepool NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Admin Support (Clinical Administration Services) £25,272 pro rata per annum An exciting opportunity has arisen to join our Radiology Admin Suppor...
23 day(s) ago
Admin Support
North Tees & Hartlepool NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Admin Support (Clinical Administration Services) £25,272 pro rata per annum An exciting opportunity has arisen to join our Radiology Admin Suppor...
23 day(s) ago
Speciality Coordinator
Norfolk and Norwich University Hospital
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary This is an exciting opportunity to join the trust as a Specialty Co-Ordinator for Care Group B with multiple posts available posts available.
23 day(s) ago
Speciality Coordinator
Norfolk and Norwich University Hospital
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary This is an exciting opportunity to join the trust as a Specialty Co-Ordinator for Care Group B with multiple posts available posts available.
23 day(s) ago
Bank Ophthalmic Technician
Hampshire Hospitals NHS Foundation Trust
North East England
GBP 0 - 13 per hour
Radiographer
Job summary An exciting opportunity has arisen for enthusiastic and patient-focused individuals to join our Bank Team within the Butterfield Eye Unit at Roya...
23 day(s) ago
Bank Ophthalmic Technician
Hampshire Hospitals NHS Foundation Trust
North East England
GBP 0 - 13 per hour
Radiographer
Job summary An exciting opportunity has arisen for enthusiastic and patient-focused individuals to join our Bank Team within the Butterfield Eye Unit at Roya...
23 day(s) ago
Bank, Band 6, Social Worker/CPN, Watford - SW1457-SW1460
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 0 - 38,682 per year
Social Worker
Job summary We are currently seeking an experienced Social Worker/CPN, at Band 6 to work via a Bank Contract, based in Watford for our Community Adult Mental...
23 day(s) ago
Bank, Band 6, Social Worker/CPN, Watford - SW1457-SW1460
Hertfordshire Partnership University NHS Foundation Trust
North East England
GBP 0 - 38,682 per year
Social Worker
Job summary We are currently seeking an experienced Social Worker/CPN, at Band 6 to work via a Bank Contract, based in Watford for our Community Adult Mental...
23 day(s) ago
Assistant Practitioner / Nursing Associate
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary We are looking to recruit a qualified Band 4 Assistant Practitioner / Nursing Associate to join Whitlingham Ward , a female inpatient ward within...
23 day(s) ago
Assistant Practitioner / Nursing Associate
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 28,392 - 31,157 per year
Aged Care Worker
Job summary We are looking to recruit a qualified Band 4 Assistant Practitioner / Nursing Associate to join Whitlingham Ward , a female inpatient ward within...
23 day(s) ago
Medical Secretary - Obsteterics & Gynaecology
East Lancashire Hospitals NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant in respect...
23 day(s) ago
Medical Secretary - Obsteterics & Gynaecology
East Lancashire Hospitals NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant in respect...
23 day(s) ago
Qualified Technician Job Share - Scunthorpe
East Midlands Ambulance Service NHS Trust
North East England
GBP 32,073 - 39,043 per year
Laboratory Technician
Job summary An exciting opportunity has arisen for a qualifedTechnician to join us on a job-share basis at Scunthorpe Ambulance station The successful candid...
23 day(s) ago
Qualified Technician Job Share - Scunthorpe
East Midlands Ambulance Service NHS Trust
North East England
GBP 32,073 - 39,043 per year
Laboratory Technician
Job summary An exciting opportunity has arisen for a qualifedTechnician to join us on a job-share basis at Scunthorpe Ambulance station The successful candid...
23 day(s) ago
Patient Services Advisor
South Leicestershire Medical Group
North East England
GBP 0 - 12 per year
Support Staff
Job summary South Leicestershire Medical Group are looking for a compassionate and motivated patient services advisor to join our friendly and supportive team.
23 day(s) ago
Patient Services Advisor
South Leicestershire Medical Group
North East England
GBP 0 - 12 per year
Support Staff
Job summary South Leicestershire Medical Group are looking for a compassionate and motivated patient services advisor to join our friendly and supportive team.
23 day(s) ago
Referral Navigator - Physical Health & Rehabilitation Psychology
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary The Physical Health & Rehabilitation Psychology Referral Navigator will assist with co-ordinating and ensuring the successful day to day manageme...
23 day(s) ago
Referral Navigator - Physical Health & Rehabilitation Psychology
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary The Physical Health & Rehabilitation Psychology Referral Navigator will assist with co-ordinating and ensuring the successful day to day manageme...
23 day(s) ago
Clinical Support worker - Eden Unit *Internal*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Clinical Support worker - 24 hours available An excitin...
23 day(s) ago
Clinical Support worker - Eden Unit *Internal*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Clinical Support worker - 24 hours available An excitin...
23 day(s) ago
IT Support Analyst
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary This is an exciting opportunity to be a part of fast-paced support team within the Digital Services department of The Christie.
23 day(s) ago
IT Support Analyst
The Christie NHS FT
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary This is an exciting opportunity to be a part of fast-paced support team within the Digital Services department of The Christie.
23 day(s) ago
Posted 21 day(s) ago
Reference: 2336910
Job summary
We are looking for a friendly, professional and motivated Receptionist to join our busy GP Practice team.
As the first point of contact for patients, you will play a key role in providing a welcoming, efficient and high-quality service. The role includes reception and telephone duties, appointment management, patient queries and care navigation, ensuring patients are directed to the most appropriate healthcare professional or service.
The successful candidate must have previous experience using EMIS Web and ideally have experience working within a GP Practice or NHS setting. You will need excellent communication and organisational skills, the ability to remain calm under pressure and a professional, compassionate approach to patients.
Confidentiality, teamwork and a commitment to delivering excellent patient care are essential.
Main duties of the job
- Provide a professional, welcoming and efficient reception service to patients, visitors and healthcare professionals.
- Answer telephone calls promptly and courteously, dealing with enquiries appropriately and taking accurate messages.
- Book, amend and cancel appointments using EMIS Web, ensuring patients are directed to the most appropriate service.
- Undertake care navigation, assessing patient needs within the scope of the role and signposting to appropriate clinicians, services or community resources.
- Register new patients and maintain accurate and up-to-date patient records.
- Process requests for prescriptions, test results and other routine patient enquiries in line with practice procedures.
- Maintain strict confidentiality and comply with GDPR, practice policies and NHS requirements.
- Manage challenging or sensitive situations calmly and professionally, escalating concerns where appropriate.
- Liaise effectively with GPs, nurses, administrative staff and external healthcare providers.
- Support the wider practice team with administrative duties and contribute to the smooth running of the practice.
- Follow practice protocols for safeguarding, infection prevention, health and safety and information governance.
- Participate in training, team meetings and service improvement activities as required.
About us
Dingle Park Practice is a friendly, well-established GP Practice based in Liverpool, providing high-quality NHS services to our local community.
We are a busy and forward-thinking practice with a diverse, multidisciplinary team including GPs, nurses, healthcare assistants, pharmacists, physiotherapists, social prescribers, care coordinators, administrators and reception staff.
We pride ourselves on providing compassionate, patient-centred care while supporting our staff to work together as one team. We are a training practice and are committed to developing our workforce and continually improving the services we provide.
We are looking for someone who shares our values, enjoys working as part of a team and is committed to providing a friendly and professional service to our patients.
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
£13 to £14.50 an hour
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4243-26-0006
Job locations
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Job description
Job responsibilities
Job Description GP Practice Receptionist
Job Title: GP Practice Receptionist
Location: Dingle Park Practice
Responsible to: Practice Manager
Accountable to: Practice Manager / Partners
Job Purpose
To provide a professional, friendly and efficient reception service to patients and visitors, supporting the delivery of high-quality primary care services. The postholder will be responsible for reception and administrative duties, appointment management and care navigation, ensuring patients are directed to the most appropriate service.
Main Duties and Responsibilities
- Provide a friendly, professional and welcoming reception service.
- Answer telephone calls and deal with patient enquiries appropriately and sensitively.
- Book, amend and cancel appointments using EMIS Web.
- Undertake care navigation, identifying patients needs and directing them to the most appropriate clinician, service or community resource.
- Maintain accurate and up-to-date patient records on EMIS Web.
- Process administrative requests, including prescription and test-result enquiries, in accordance with practice procedures.
- Register new patients and process patient information accurately.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Deal appropriately with challenging situations and escalate concerns when necessary.
- Liaise effectively with GPs, nurses, administrative staff and other members of the multidisciplinary team.
- Follow practice policies relating to safeguarding, health and safety, infection prevention and confidentiality.
- Participate in staff meetings, training and practice development activities.
- Undertake other reasonable duties appropriate to the role and needs of the practice.
Key Responsibilities
The postholder will be expected to work as part of the wider practice team, demonstrating a positive and flexible approach while maintaining high standards of patient care, professionalism and confidentiality at all times.
Job description
Job responsibilities
Job Description GP Practice Receptionist
Job Title: GP Practice Receptionist
Location: Dingle Park Practice
Responsible to: Practice Manager
Accountable to: Practice Manager / Partners
Job Purpose
To provide a professional, friendly and efficient reception service to patients and visitors, supporting the delivery of high-quality primary care services. The postholder will be responsible for reception and administrative duties, appointment management and care navigation, ensuring patients are directed to the most appropriate service.
Main Duties and Responsibilities
- Provide a friendly, professional and welcoming reception service.
- Answer telephone calls and deal with patient enquiries appropriately and sensitively.
- Book, amend and cancel appointments using EMIS Web.
- Undertake care navigation, identifying patients needs and directing them to the most appropriate clinician, service or community resource.
- Maintain accurate and up-to-date patient records on EMIS Web.
- Process administrative requests, including prescription and test-result enquiries, in accordance with practice procedures.
- Register new patients and process patient information accurately.
- Maintain patient confidentiality and comply with GDPR and information governance requirements.
- Deal appropriately with challenging situations and escalate concerns when necessary.
- Liaise effectively with GPs, nurses, administrative staff and other members of the multidisciplinary team.
- Follow practice policies relating to safeguarding, health and safety, infection prevention and confidentiality.
- Participate in staff meetings, training and practice development activities.
- Undertake other reasonable duties appropriate to the role and needs of the practice.
Key Responsibilities
The postholder will be expected to work as part of the wider practice team, demonstrating a positive and flexible approach while maintaining high standards of patient care, professionalism and confidentiality at all times.
Person Specification
Experience
Essential
- EMIS Web experience
- Primary care experience
Qualifications
Essential
- GCSE grade A-C or equivalent in Maths and English
Person Specification
Experience
Essential
- EMIS Web experience
- Primary care experience
Qualifications
Essential
- GCSE grade A-C or equivalent in Maths and English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dingle Park Practice
Address
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Employer's website
Employer details
Employer name
Dingle Park Practice
Address
Riverside Centre For Health
Park Street
Liverpool
L8 6QP
United Kingdom
Employer's website
Apply Now
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Salaried GP
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 21 day(s) ago
Reference: 2336891
Job summary
We are seeking to recruit up to 10 sessions at our NPC Amble and Broomhill surgeries. The postholder will work accross both sites as required.
Amble and Broomhill surgery are committed to providing high-quality, patient-centred care to our local community and take pride in the strong relationships we have built with our patients.
NPC amble and Broomhill takes great pride in developing our future work force in primary care. This includes GP registrars, medical students, nursing students and the continued development of all staff. We are keen to hear from candidates who have an interest in teaching and actively encourage candidates who would like to explore any special interests.
Our surgeries are passionate about making a meaningful difference to the health and wellbeing of our community.
Main duties of the job
As a GP Practice which is part of Northumbria Primary Care Ltd (NPC), we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.
As a Salaried GP the post holder will be a key clinician within the team. A job plan will be agreed with you to provide general medical services and deal with a wide range of health needs in a primary care setting.
About us
NPC is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.
As an NPC GP we can offer some great benefits some of which are:
- Opportunities for portfolio working and development of specialist clinical interest roles.
- Access to all benefits of Northumbria healthcare; lease cars; home electronics; health and wellbeing offers.
- Support with education, education timeout sessions as well as a quarterly, NPC practice wide education sessions covering a range of topics dictated by the needs of our clinicians. Free access to Red Whale, mentorship and coaching.
Although part of a larger organisation, NPC, as a GP practice, we work with flexibility and independence to run the surgery based on what is best for our patients and staff, and additionally we have the regular and consistent support of the management team to help us to focus on what is clinically important.
We are a forward-thinking organisation and as part of our culture we are embracing new technologies to improve the services we offer our patients. We understand the importance of listening to our patients and are not afraid to make changes following feedback.
Details
Date posted
12 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience Locally Agreed NPC GP Pay Rates: £11,399 - £14,598 pps/pa
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
319-8272581RW
Job locations
Coquet Medical Group
Morpeth
NE65 0HD
United Kingdom
Job description
Job responsibilities
We take great pride in developing our future work force in primary care. This includes GP registrars, medical students, nursing students and the continued development of all staff. We welcome applications from candidates with an interest in teaching and actively encourage those looking to explore special interests.
Each of our practices have their own unique journey, and we are committed to ongoing quality improvement, enhancing patient care and experience, and fostering staff wellbeing. We are looking for a GP who is enthusiastic about joining us on this journey and contributing to our shared vision for excellence in primary care.
The post holder will work as a member of the multidisciplinary Practice team to provide general medical services for the needs of the practice population and to help ensure the Practice provides the highest standards of care for all registered and temporary patients.
The post holder will manage a busy caseload and deal with a wide range of health needs in a primary care setting.
The post holder is expected to contribute to the operational and strategic management of the practices within Northumbria Primary care and there are opportunities for personal and professional development across a wide range of areas within primary and secondary care.
Job description
Job responsibilities
We take great pride in developing our future work force in primary care. This includes GP registrars, medical students, nursing students and the continued development of all staff. We welcome applications from candidates with an interest in teaching and actively encourage those looking to explore special interests.
Each of our practices have their own unique journey, and we are committed to ongoing quality improvement, enhancing patient care and experience, and fostering staff wellbeing. We are looking for a GP who is enthusiastic about joining us on this journey and contributing to our shared vision for excellence in primary care.
The post holder will work as a member of the multidisciplinary Practice team to provide general medical services for the needs of the practice population and to help ensure the Practice provides the highest standards of care for all registered and temporary patients.
The post holder will manage a busy caseload and deal with a wide range of health needs in a primary care setting.
The post holder is expected to contribute to the operational and strategic management of the practices within Northumbria Primary care and there are opportunities for personal and professional development across a wide range of areas within primary and secondary care.
Person Specification
Qualifications
Essential
- Full GMC Registration
- Vocational Training Certificate or equivalent (JCPTGP/nMRCGP)
- Membership of a recognized defence union (MPS/MDU)
- Currently on a performers list and never been removed from a performers list for a detrimental reason
Desirable
- DRCOG
- DFFP/FFFP
- DCH
Experience
Essential
- Clinical training and experience as a General Practitioner
- Evidence of recent self-directed learning or development
Person Specification
Qualifications
Essential
- Full GMC Registration
- Vocational Training Certificate or equivalent (JCPTGP/nMRCGP)
- Membership of a recognized defence union (MPS/MDU)
- Currently on a performers list and never been removed from a performers list for a detrimental reason
Desirable
- DRCOG
- DFFP/FFFP
- DCH
Experience
Essential
- Clinical training and experience as a General Practitioner
- Evidence of recent self-directed learning or development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Coquet Medical Group
Morpeth
NE65 0HD
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Coquet Medical Group
Morpeth
NE65 0HD
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Speech and Language Therapist
Essex Partnership University NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336403
Job summary
If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes and care settings then this is the job for you. We are looking for a speech and language therapist to work in our Stroke Early Supported Discharge Service. This job will allow you to broaden your knowledge base.
Stroke survivors often feel isolated and vulnerable after they are discharged from hospital. Our team is there to allay these fears and support stroke survivors at this difficult time, whilst also providing them with therapy and nursing support should they need it. On a day to day basis you will deliver speech and language therapy alongside our other speech and language therapists for people with communication and swallowing disorders following a stroke who have been discharged from hospital into the care of the ESD service for South East Essex
We offer a highly motivated and supportive team, regular supervision, excellent training and development opportunities and flexible working arrangements.
Access to a vehicle and UK driving licence is essential for this post.
For further information or an informal discussion contact Ailsa Miller (Team Leader) on 07908 177962 or Kirsty Jenkins (Lead SLT) on 07583671281.
Main duties of the job
- To work within the local Early Supported Discharge for Stroke (ESD) Team to provide a 7 day a week rehabilitation programme for up to six weeks following discharge from hospital into the community. This is likely to include some weekend working.
- To liaise closely with the Speech and Language Therapy team on the Stroke Unit at Southend Hospital to ensure a smooth handover from the hospital into ESD.
- To work with the Community Adult Speech and Language Therapy Service to ensure a smooth handover of those with longer term therapy needs at the end of their time with ESD.
- To undertake all aspects of clinical duties as an autonomous practitioner.
- To use specialist skills in the management of patients with communication disorders and dysphagia following a stroke.
- To hold responsibility for own case load.
- To participate in clinical audit, protocol development, objective-setting etc as required by the SLT and ESD teams.
- To receive regular clinical and management supervision. Access to advice and support from a more senior SLT is available if required between supervision meetings.
- To undertake evidence-based audit and research projects to further own and teams' clinical practice.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Compressed hours
Reference number
364-B-356-A
Job locations
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Delivering a compassionate, dignified and respectful service to patients at all times.
- Ensuring that the values outlined in the NHS Constitution are adhered to daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust.
- The responsibilities and duties of the post can be divided into the following three areas
Clinical
- Be professionally and legally accountable for all aspects of own work.
- Undertake a comprehensive assessment of patients including those with diverse or complex presentations and multiple pathologies; using acquired clinical reasoning skills and assessment techniques to provide an accurate diagnosis of their condition and skills deficit.
- Formulate and deliver an individual speech and language therapy treatment plan based on a sound knowledge of evidence-based practice and treatment options using clinical assessment, reasoning skills and knowledge of treatment skills.
- Supervise student speech and language therapists and rehabilitation assistants.
- Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.
- Use a range of verbal and non-verbal communication tools to communicate effectively with patients to progress rehabilitation and treatment programmes.
- Evaluate patient progress, reassess and alter treatment programmes if required.
- Manage clinical risk within own patient caseload.
- Work within Trust, HCPC and RCSLT guidelines and have a good working knowledge of national and local standards to enable monitoring own and others quality of practice as appropriate.
- Be responsible for maintaining accurate and comprehensive patient treatment records in line with HCPC and RCSLT standards of practice.
- Liaise with health and social care professionals and other related statutory, private and voluntary organisations as and when appropriate, providing written reports, recommendations and referrals.
- Provide help and advice to patients and their families, teaching and demonstrating use of equipment or other techniques to optimise the patients functional ability and independence.
- Ensure equipment/adaptations are safe and have been issued in line with departmental policy
Professional
- Be responsible for maintaining own competency to practice through CPD activities, and maintain a portfolio which reflects personal development.
- Maintain and develop current knowledge of evidence-based practice, developing specialist knowledge of particular conditions and patient types.
- Participate in the staff appraisal scheme and be responsible for complying with your agreed personal development programmes to meet set knowledge and competencies.
- Undertake the measurement and evaluation of your work and current practices through the use of evidence-based practice projects, audit and outcome measures, in conjunction with more senior speech and language therapists and develop improvement to service delivery and clinical practice.
- Be an active member of the in-service training programme by attendance at and participation in, in-service training programmes, self directed learning, individual training sessions and external courses.
- Undertake as directed the collection of data for use in service audit and research projects.
- Become actively involved in professional clinical groups, such as RCSLT Clinical Excellence Networks and other professional development activities.
- Provide clinical education and training to speech and language therapy students to graduate level. Provide support, guidance and training to junior speech and language therapists and assistants, assessing and evaluating competence.
- Be aware of the requirement of the Health and Safety at Work act as it relates to the department and safety of the patients and staff.
- Report all accidents/incidents promptly to a Senior Member of staff using the appropriate incident form.
- Comply with Health Professions Council (HCPC) Standards of proficiency for speech and language therapists, and Standards of conduct, performance and ethics
- Comply with HCPC and Royal College of Speech and Language Therapy Code of Ethics, Professional Conduct and CPD requirements
Organisational
- Ensure that your own practice and that of staff under your supervision meet the required professional standards of speech and language therapy practice.
- Ensure that you work in a manner which helps to further long-term and short-term SLT Team goals.
- Be responsible for the safe and competent use of communication equipment by patients and by junior and student speech and language therapists, through teaching, training and supervision of practice.
- Be aware of EPUT/local policies and procedures.
- Maintain accurate statistics as required by the Team.
- Comply with the Trust Manual Handling Policy and local therapeutic handling guidance at all times.
- Deal sensitively with patients who have high levels of anxiety and aggression caused by pain, dementia or limited mobility.
- Attend mandatory trust and organisational courses
Staff Management
- To ensure that those to whom tasks are delegated, e.g. rehabilitation assistants, have acquired the appropriate level of competence.
- To supervise the work of less experienced SLTs, students and assistants as appropriate and to participate in Speech and language Therapy student clinical placements as appropriate.
- To offer some observation experience to those applying for training as SLTs. To assist in the support of students from other professional groups as agreed with line managers
Communication and Working Relationships
- To utilize all available methods of communication to ensure that health and social service professionals, patients, families and carers can appreciate the complex concepts behind communication, voice and swallowing difficulties, in order that they can recognise and understand the nature of these problems and manage them more appropriately.
- To ensure smooth and appropriate handover of care from hospital to ESD and from ESD to Community SLT;
- To provide reports, reflecting specialist knowledge and interpretation of specialist assessments, to other health professionals, including GPs and Hospital consultants as requested
- To make and/or recommend onward referrals to other professionals or agencies, as appropriate.
- To contribute to the multi-disciplinary rehabilitation teams working with people following stroke in the local area
ADDITIONAL DUTIES
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Complete mandatory training in line with Trust policy and procedures
- To participate in the staff appraisal process and to undertake for any staff you manage
- To keep yourself updated on all matters relating to Trust policy
- To provide management supervision where appropriate
- You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required.
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Delivering a compassionate, dignified and respectful service to patients at all times.
- Ensuring that the values outlined in the NHS Constitution are adhered to daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust.
- The responsibilities and duties of the post can be divided into the following three areas
Clinical
- Be professionally and legally accountable for all aspects of own work.
- Undertake a comprehensive assessment of patients including those with diverse or complex presentations and multiple pathologies; using acquired clinical reasoning skills and assessment techniques to provide an accurate diagnosis of their condition and skills deficit.
- Formulate and deliver an individual speech and language therapy treatment plan based on a sound knowledge of evidence-based practice and treatment options using clinical assessment, reasoning skills and knowledge of treatment skills.
- Supervise student speech and language therapists and rehabilitation assistants.
- Assess patient understanding of treatment proposals, gain valid informed consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.
- Use a range of verbal and non-verbal communication tools to communicate effectively with patients to progress rehabilitation and treatment programmes.
- Evaluate patient progress, reassess and alter treatment programmes if required.
- Manage clinical risk within own patient caseload.
- Work within Trust, HCPC and RCSLT guidelines and have a good working knowledge of national and local standards to enable monitoring own and others quality of practice as appropriate.
- Be responsible for maintaining accurate and comprehensive patient treatment records in line with HCPC and RCSLT standards of practice.
- Liaise with health and social care professionals and other related statutory, private and voluntary organisations as and when appropriate, providing written reports, recommendations and referrals.
- Provide help and advice to patients and their families, teaching and demonstrating use of equipment or other techniques to optimise the patients functional ability and independence.
- Ensure equipment/adaptations are safe and have been issued in line with departmental policy
Professional
- Be responsible for maintaining own competency to practice through CPD activities, and maintain a portfolio which reflects personal development.
- Maintain and develop current knowledge of evidence-based practice, developing specialist knowledge of particular conditions and patient types.
- Participate in the staff appraisal scheme and be responsible for complying with your agreed personal development programmes to meet set knowledge and competencies.
- Undertake the measurement and evaluation of your work and current practices through the use of evidence-based practice projects, audit and outcome measures, in conjunction with more senior speech and language therapists and develop improvement to service delivery and clinical practice.
- Be an active member of the in-service training programme by attendance at and participation in, in-service training programmes, self directed learning, individual training sessions and external courses.
- Undertake as directed the collection of data for use in service audit and research projects.
- Become actively involved in professional clinical groups, such as RCSLT Clinical Excellence Networks and other professional development activities.
- Provide clinical education and training to speech and language therapy students to graduate level. Provide support, guidance and training to junior speech and language therapists and assistants, assessing and evaluating competence.
- Be aware of the requirement of the Health and Safety at Work act as it relates to the department and safety of the patients and staff.
- Report all accidents/incidents promptly to a Senior Member of staff using the appropriate incident form.
- Comply with Health Professions Council (HCPC) Standards of proficiency for speech and language therapists, and Standards of conduct, performance and ethics
- Comply with HCPC and Royal College of Speech and Language Therapy Code of Ethics, Professional Conduct and CPD requirements
Organisational
- Ensure that your own practice and that of staff under your supervision meet the required professional standards of speech and language therapy practice.
- Ensure that you work in a manner which helps to further long-term and short-term SLT Team goals.
- Be responsible for the safe and competent use of communication equipment by patients and by junior and student speech and language therapists, through teaching, training and supervision of practice.
- Be aware of EPUT/local policies and procedures.
- Maintain accurate statistics as required by the Team.
- Comply with the Trust Manual Handling Policy and local therapeutic handling guidance at all times.
- Deal sensitively with patients who have high levels of anxiety and aggression caused by pain, dementia or limited mobility.
- Attend mandatory trust and organisational courses
Staff Management
- To ensure that those to whom tasks are delegated, e.g. rehabilitation assistants, have acquired the appropriate level of competence.
- To supervise the work of less experienced SLTs, students and assistants as appropriate and to participate in Speech and language Therapy student clinical placements as appropriate.
- To offer some observation experience to those applying for training as SLTs. To assist in the support of students from other professional groups as agreed with line managers
Communication and Working Relationships
- To utilize all available methods of communication to ensure that health and social service professionals, patients, families and carers can appreciate the complex concepts behind communication, voice and swallowing difficulties, in order that they can recognise and understand the nature of these problems and manage them more appropriately.
- To ensure smooth and appropriate handover of care from hospital to ESD and from ESD to Community SLT;
- To provide reports, reflecting specialist knowledge and interpretation of specialist assessments, to other health professionals, including GPs and Hospital consultants as requested
- To make and/or recommend onward referrals to other professionals or agencies, as appropriate.
- To contribute to the multi-disciplinary rehabilitation teams working with people following stroke in the local area
ADDITIONAL DUTIES
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
- Complete mandatory training in line with Trust policy and procedures
- To participate in the staff appraisal process and to undertake for any staff you manage
- To keep yourself updated on all matters relating to Trust policy
- To provide management supervision where appropriate
- You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required.
Person Specification
Education
Essential
- HCPC Registered Speech and Language Therapist
- Recognised Speech and Language Qualification -Degree or equivalent
- Strong evidence of CPD (portfolio) to reflect specialist skill development
- Post Graduate Dysphagia Qualification or equivalent in-house training and log of supervised practice
Desirable
- Evidence of Completion of relevant dysphagia specialist short courses or equivalent in-house training
- Member of Royal College of Speech and Language Therapists
Experience
Essential
- Experience of independently managing a complex and busy caseload with support and supervision from colleagues
- Experience of working within multidisciplinary teams
- Experience of working with stroke survivors/neurological patients
- Varied NHS experience as qualified SLT
Desirable
- Experience of working with a wide range of acquired communication and swallowing disorders within an acute setting.
- Experience of working in an Early supported discharge team or community service
- Experience of supervising/ supporting junior staff, students or assistants.
- Experience of working in a multidisciplinary team
Personal Qualities
Essential
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way,
- Organised and proactive
Desirable
- Good understanding of IT systems and electronic records e.g. Systm 1
- Able to work under pressure
Additional Requirements
Essential
- Holds valid UK driving licence
- Access to car for work purposes
Person Specification
Education
Essential
- HCPC Registered Speech and Language Therapist
- Recognised Speech and Language Qualification -Degree or equivalent
- Strong evidence of CPD (portfolio) to reflect specialist skill development
- Post Graduate Dysphagia Qualification or equivalent in-house training and log of supervised practice
Desirable
- Evidence of Completion of relevant dysphagia specialist short courses or equivalent in-house training
- Member of Royal College of Speech and Language Therapists
Experience
Essential
- Experience of independently managing a complex and busy caseload with support and supervision from colleagues
- Experience of working within multidisciplinary teams
- Experience of working with stroke survivors/neurological patients
- Varied NHS experience as qualified SLT
Desirable
- Experience of working with a wide range of acquired communication and swallowing disorders within an acute setting.
- Experience of working in an Early supported discharge team or community service
- Experience of supervising/ supporting junior staff, students or assistants.
- Experience of working in a multidisciplinary team
Personal Qualities
Essential
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way,
- Organised and proactive
Desirable
- Good understanding of IT systems and electronic records e.g. Systm 1
- Able to work under pressure
Additional Requirements
Essential
- Holds valid UK driving licence
- Access to car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Hospital
Union Lane
Rochford, Essex
SS4 1RB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Administration Assistant, Rochford Community Hospital
Essex Partnership University NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336402
Job summary
Please note you must have right to work in the UK to apply for this position.
Due to current Home Office Guidelines, we are unable to sponsor this job role.
An exciting opportunity has arisen to recruit a Part time Administration Assistant/Receptionist based at The Linden Centre, Chelmsford.
We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.
The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role is Tuesday & Wednesday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development.
You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.
We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.
Successful candidates will be expected to provide services in a professional, efficient, friendly and polite manner.
Main duties of the job
COMMUNICATION
- You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times.
- Record accurate messages and follow them up appropriately in accordance to department guidelines.
- To deal face to face with patients and families seeking further help/information and to be aware of the needs of the clients and to deal in an appropriate manner with clients who can be hostile, abusive or aggressive.
- To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
- Deal with queries raised by patients, relatives, GP's or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Job share: Applications for job shares are welcomed.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
364-B-438
Job locations
Rochford Community Hospital
Union Lane
Rochford
SS4 1RB
United Kingdom
Job description
Job responsibilities
ROLE SUMMARY
- To operate as a centralised department to provide a comprehensive reception & administration service and functions within the Trusts Localities.
- The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
- The service will require a team approach to ensure cover for absence across all services / locations.
- Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
- Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Reception / Administration Assistant / Ward Clerk.
- This is not an exhaustive list
Job description
Job responsibilities
ROLE SUMMARY
- To operate as a centralised department to provide a comprehensive reception & administration service and functions within the Trusts Localities.
- The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
- The service will require a team approach to ensure cover for absence across all services / locations.
- Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
- Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Reception / Administration Assistant / Ward Clerk.
- This is not an exhaustive list
Person Specification
Essential
Essential
- Good standard of education
Desirable
- NHS experience
Essential
Essential
- Microsoft Packages
Desirable
- Level 3 NVQ or equivelant
Person Specification
Essential
Essential
- Good standard of education
Desirable
- NHS experience
Essential
Essential
- Microsoft Packages
Desirable
- Level 3 NVQ or equivelant
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Community Hospital
Union Lane
Rochford
SS4 1RB
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Rochford Community Hospital
Union Lane
Rochford
SS4 1RB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 23 day(s) ago
Reference: 2336385
Job summary
As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, this is your chance to join our team at Chadwick Lodge in Milton Keynes to build the team around you, help to shape the culture and positively impact how the service is run. You will support the Hospital Director in leading the service, with responsibility for managing clinical and non-clinical teams and being the Clinical Lead for Quality and Compliance. As a Deputy Hospital Director, you will have previous experience of project management as you will manage Clinical and Operational functions of the hospital. You will also deputise for the Hospital Director, where you will attend internal and external meetings with key stake holders. As Deputy Hospital Director youll play a key role in ensuring the success of the service. Reporting to the Hospital Director, you will support the development and provision of a high quality and bespoke pathway of care for the service users.
Main duties of the job
As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, you will join our team at Chadwick Lodge in Milton Keynes to build the team, shape the culture, and positively impact the service. You will support the Hospital Director in leading the service, manage clinical and non-clinical teams, and be the Clinical Lead for Quality and Compliance. With project management experience, you will oversee Clinical and Operational functions, deputise for the Hospital Director, and attend key stakeholder meetings. Reporting to the Hospital Director, you'll help develop a high-quality and bespoke care pathway.
About us
Elysium Healthcare, part of Ramsay Health Care, employs over 8,000 people and offers a unique approach to care delivery. With a network of over 80 services across England and Wales, covering Mental Health, Neurological, Learning Disabilities, Autism, and Children & Education, the company provides opportunities for growth and movement. Globally, Ramsay Health Care has a presence in 10 countries with over 86,000 employees. Elysium is committed to inclusive recruitment as a Disability Confident Employer and ensures each staff member understands their role in promoting and safeguarding the welfare of service users.
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1550165978
Job locations
Elysium Healthcare
Milton Keynes
MK6 5LS
United Kingdom
Job description
Job responsibilities
As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, this is your chance to join our team at Chadwick Lodge in Milton Keynes to build the team around you, help to shape the culture and positively impact how the service is run.
You will support the Hospital Director in leading the service, with responsibility for managing clinical and non-clinical teams and being the Clinical Lead for Quality and Compliance.
As a Deputy Hospital Director, you will have previous experience of project management as you will manage Clinical and Operational functions of the hospital. You will also deputise for the Hospital Director, where you will attend internal and external meetings with key stake holders.
As Deputy Hospital Director you’ll play a key role in ensuring the success of the service. Reporting to the Hospital Director, you will support the development and provision of a high quality and bespoke pathway of care for the service users.
To be Successful as a Deputy Hospital Director you will need:
- A relevant Clinical qualification and professional registration, for example Nursing, Occupational Therapy, Psychology or Social Work.
- Multiple years Senior management experience in a Mental Health setting
- Be able to evidence management/leadership training and a willingness to complete our internal leadership training.
- Excellent verbal and written communication skills.
- Experience managing Clinical and Operational teams and creating a positive working environment.
- Ability to deal with multiple issues simultaneously in a highly dynamic environment.
- Awareness of the wider Healthcare economy and political environment
- A detailed understanding of statutory regulations
- Ability to oversee and deliver site projects.
- Experience in a mental health setting Knowledge and understanding of regulatory processes and the CQC.
- Up-to-date knowledge of legislation related to the patient group.
- Audit and Compliance experience within a clinical setting.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Competitive annual salary
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities As a Senior Clinician or existing Deputy Hospital Director with a wealth of experience in Rehabilitation/Acute services, this is your chance to join our team at Chadwick Lodge in Milton Keynes to build the team around you, help to shape the culture and positively impact how the service is run. You will support the Hospital Director in leading the service, with responsibility for managing clinical and non-clinical teams and being the Clinical Lead for Quality and Compliance. As a Deputy Hospital Director, you will have previous experience of project management as you will manage Clinical and Operational functions of the hospital. You will also deputise for the Hospital Director, where you will attend internal and external meetings with key stake holders. As Deputy Hospital Director you’ll play a key role in ensuring the success of the service. Reporting to the Hospital Director, you will support the development and provision of a high quality and bespoke pathway of care for the service users. To be Successful as a Deputy Hospital Director you will need: A relevant Clinical qualification and professional registration, for example Nursing, Occupational Therapy, Psychology or Social Work. Multiple years Senior management experience in a Mental Health setting Be able to evidence management/leadership training and a willingness to complete our internal leadership training. Excellent verbal and written communication skills. Experience managing Clinical and Operational teams and creating a positive working environment. Ability to deal with multiple issues simultaneously in a highly dynamic environment. Awareness of the wider Healthcare economy and political environment A detailed understanding of statutory regulations Ability to oversee and deliver site projects. Experience in a mental health setting Knowledge and understanding of regulatory processes and the CQC. Up-to-date knowledge of legislation related to the patient group. Audit and Compliance experience within a clinical setting. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- A relevant Clinical qualification and professional registration, such as Nursing, Occupational Therapy, Psychology, or Social Work.
Person Specification Qualifications Essential A relevant Clinical qualification and professional registration, such as Nursing, Occupational Therapy, Psychology, or Social Work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Milton Keynes
MK6 5LS
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Milton Keynes
MK6 5LS
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
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Patient Pathway Co-ordinator
Great Ormond Street Hospital for Children NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336379
Job summary
We are looking for a highly organised, compassionate and resilient individual to join the NHS Children and Young People's Gender Service (London) as a Patient Pathway Co-ordinator.
The service supports children and young people with a range of individual needs and experiences, including those who are questioning their gender. Care is delivered by a multidisciplinary team working closely with children and young people, their families and carers, local healthcare professionals and partner organisations.
This is an important and sensitive administrative role. The Patient Pathway Co-ordinator will help ensure that children and young people move through the service safely and efficiently, from receipt of referral through the different stages of their pathway. Responsibilities will include coordinating appointments, monitoring pathway progress, maintaining accurate patient information, supporting multidisciplinary meetings and helping to ensure that information is shared appropriately and promptly.
We are particularly interested in candidates who can demonstrate an understanding of the specific needs of children and young people accessing the service, including those who are questioning their gender. Previous experience in a gender service is not required, but candidates must be able to show how their experience, knowledge and approach would enable them to support this patient group appropriately.
Main duties of the job
Important to know
- Use of AI:As part of your application, please use your supporting statement to evidence how you meet the essential and desirable criteria, ensuring you provide examples. Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
- Skilled Worker Visa: This role is unlikely to meet the requirements for Skilled Worker visa sponsorship. Please note that sponsorship can only be offered where the role meets the relevant UK Visas and Immigration (UKVI) points-based system criteria. For more information about the eligibility requirements, please click here
- Informal discussion: We encourage interested applicants to contact the department for an informal discussion either before submitting an application or prior to interview.
The successful candidate will understand that children, young people and families accessing the service may be anxious, distressed, uncertain or frustrated.You will need to communicate clearly and sensitively, listen carefully and respond in a calm, respectful and non-judgemental way. You must be able to maintain confidentiality, professional boundaries and discretion when dealing with sensitive information and complex circumstances.
About us
We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination.
We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network.
We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.
We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion.
Our staff networks, including REACH, PRIDE, ENABLED and Women's Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues.
Together, we are building a culture where inclusion is not optional - it is essential.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
271-BBM-8209982-B
Job locations
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Job description
Job responsibilities
The post holder will not be expected to provide clinical advice but must recognise when an enquiry or concern needs to be referred to an appropriate clinical, safeguarding or management colleague.
The successful candidate will be:
- Comfortable working both independently and as part of a multidisciplinary team.
- Confident communicating with children, young people, families, carers and professionals.
- Committed to providing an inclusive and patient-centred service.
You will need excellent administrative and organisational skills, strong attention to detail and the ability to manage competing priorities in a busy and developing service. The role requires someone who can take ownership of their workload, identify administrative problems, follow issues through to resolution and escalate concerns at the appropriate time.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description Job responsibilities The post holder will not be expected to provide clinical advice but must recognise when an enquiry or concern needs to be referred to an appropriate clinical, safeguarding or management colleague. The successful candidate will be: Comfortable working both independently and as part of a multidisciplinary team. Confident communicating with children, young people, families, carers and professionals. Committed to providing an inclusive and patient-centred service. You will need excellent administrative and organisational skills, strong attention to detail and the ability to manage competing priorities in a busy and developing service. The role requires someone who can take ownership of their workload, identify administrative problems, follow issues through to resolution and escalate concerns at the appropriate time. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
- Experience of working as part of a diverse team
- Experience of contributing to an inclusive workplace culture
- Our Values | Collaboration| Curiosity | Respect
Academic/Professional qualification/Training
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent
- Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
Desirable
- IT package qualification/training, e.g. European Computer Driving Licence (ECDL)
- Customer services qualification/training
Experience/Knowledge
Essential
- Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment.
- Ability to deal with a range of issues independently and efficiently.
- Proven administrative experience.
- Experience of working with children and young people or demonstrate an understanding of the potential needs of the children and young people.
- Able to demonstrate an understanding of the specific needs of children and young people accessing the Gender service, including those who are questioning their gender
Desirable
- Experience of an administrative role within the NHS
- Experience of supervising or supporting administrative staff.
Skills/Abilities
Essential
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff.
- oAbility to communicate with children, young people and their families in a sensitive, respectful, non-judgemental and developmentally appropriate manner.
- oTo be flexible in their approach to the work, according to priorities and changing organisational systems
- oAbility to deal with difficult service users and challenging situations.
- oDemonstrable experience of data collection, presentation, report writing, and handling of data quality issues.
- oAbility to work with confidential data and information and deal with sensitive issues discreetly.
- oAbility to follow complex protocols and feedback to senior staff as appropriate.
- oOrganisational and time management skills to meet deadlines.
- Possess a 'can do' attitude, with a flexible approach to work and the ability to cope with changing demands.
- Strong IT skills, particularly with relation to Microsoft Office packages, e.g. Word, Outlook, and Excel
- Excellent interpersonal and communication skills face to face, in writing and on the telephone
- Ability to prepare reports (written and data) using a variety of software packages and present in an easy-to-read format
Desirable
- Understanding of peer review process and governance processes
- Knowledge of medical terminology
Other
Essential
- Ability to work on site as required by the service.
- Commitment to delivering a high-quality, patient-centred service.
Person Specification GOSH Culture and Values Essential Experience of working as part of a diverse team Experience of contributing to an inclusive workplace culture Our Values | Collaboration| Curiosity | Respect Academic/Professional qualification/Training Essential Good general education with English and Maths to GCSE standard or equivalent Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration Desirable IT package qualification/training, e.g. European Computer Driving Licence (ECDL) Customer services qualification/training Experience/Knowledge Essential Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment. Ability to deal with a range of issues independently and efficiently. Proven administrative experience. Experience of working with children and young people or demonstrate an understanding of the potential needs of the children and young people. Able to demonstrate an understanding of the specific needs of children and young people accessing the Gender service, including those who are questioning their gender Desirable Experience of an administrative role within the NHS Experience of supervising or supporting administrative staff. Skills/Abilities Essential Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff. oAbility to communicate with children, young people and their families in a sensitive, respectful, non-judgemental and developmentally appropriate manner. oTo be flexible in their approach to the work, according to priorities and changing organisational systems oAbility to deal with difficult service users and challenging situations. oDemonstrable experience of data collection, presentation, report writing, and handling of data quality issues. oAbility to work with confidential data and information and deal with sensitive issues discreetly. oAbility to follow complex protocols and feedback to senior staff as appropriate. oOrganisational and time management skills to meet deadlines. Possess a 'can do' attitude, with a flexible approach to work and the ability to cope with changing demands. Strong IT skills, particularly with relation to Microsoft Office packages, e.g. Word, Outlook, and Excel Excellent interpersonal and communication skills face to face, in writing and on the telephone Ability to prepare reports (written and data) using a variety of software packages and present in an easy-to-read format Desirable Understanding of peer review process and governance processes Knowledge of medical terminology Other Essential Ability to work on site as required by the service. Commitment to delivering a high-quality, patient-centred service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children NHS Foundation Trust
Great Ormond Street
London
WC1N 3JH
United Kingdom
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 23 day(s) ago
Reference: 2336372
Job summary
The Mental Health Single Point of Access is at the centre of urgent and crisis mental health care across Ealing, Hammersmith & Fulham and Hounslow. Alongside our 24/7 SPA, the team also delivers NHS 111*2 mental health provision and Mental Health Urgent Community Response, creating a unique service where senior clinicians can work across telephone triage, urgent response, crisis pathways and system-wide decision-making.
We are looking for an experienced and dynamic Band 7 Senior Clinician who enjoys challenge, autonomy and leading from the front. You will make complex clinical decisions, support staff in real time and help shape how people access the right care at the right time.
This is a role for someone who wants more than a traditional clinical post. You will influence pathways, lead practice across a fast-moving service and play a key role in the continued development of urgent and crisis mental health care
Main duties of the job
As a Band 7 Senior Clinician, you will be one of the key clinical leaders within SPA, NHS 111*2 and MH UCR. You will provide senior oversight of complex referrals, telephone triage, urgent and crisis presentations and professional-to-professional contacts, supporting the team to make safe, confident and proportionate decisions.
You will lead the service clinically and operationally on shift, providing immediate support with risk, escalation and complex pathway decisions while maintaining oversight of service pressures and patient flow.
You will supervise and develop staff, contribute to quality improvement, audit and performance and work closely with CATT, primary care, ambulance services, police and wider partners. You will have the opportunity to influence practice, develop new ways of working and help shape a service that sits at the heart of urgent mental health care across three boroughs.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Per annum inclusive pro rata
Contract
Secondment
Working pattern
Full-time
Reference number
222-LS-Man-198
Job locations
St Bernards
Uxbridge Road
London
UB1 3EU
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description Job responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
QUALIFICATIONS AND TRAINING
Essential
- oRegistered Professional (Mental Health Nurse RMN, Social Worker or OT).
- oEvidence of ongoing professional development
- oMentorship/Teaching & assessing qualification
Desirable
- oFirst or higher degree in appropriate subject area.
- oENB 998, 812 or equivalent
- oNurse prescriber or willingness to become a nurse prescriber
EXPERIENCE
Essential
- oExperience in a variety of MH settings as a qualified practitioner.
- oSignificant experience at band 6 or equivalent within CRHTT, Liaison nursing, intake service or equivalent.
- oDelivering Clinical supervision/ reflective practice to nursing as well as other professionals.
- oMulti-disciplinary team working.
Desirable
- oPrevious experience of working within a Single Point of Access services.
- oPrevious experience of telephone based assessments.
KNOWLEDGE AND SKILLS
Essential
- oUnderstand a range of models of mental disorder, including the contribution of social, physical and development factors.
- oUnderstand the social perspective on mental disorder and mental health needs.
- oAbility to build relationships across organisational and professional boundaries
- oAbility to analyse and interpret complex data required to deliver the service.
- oAbility to deal with complex issues arising from managing a diverse multidisciplinary service
- oExcellent verbal and written communication skills
- oGood risk assessment and management skills
- oUnderstanding of social care resources and provision available beyond statutory agencies
- oExperience of supervision or practice teaching.
- oAbility to demonstrate leadership under pressure, including good communication, prioritisation, and influencing.
- oExtensive experience of applying assessment skills within a statutory social work setting.
- oDemonstrate the ability to assess, develop, implement and evaluate programmes of care for individuals experiencing acute mental distress.
- oThe ability to use a range of therapeutic interventions with individuals in acute mental health crisis.
- oAn understanding of the Care Programme Approach and its application
- oKnowledge of the national agenda and vision for mental health services within the NHS.
- oInterpersonal Skills; Works effectively with individuals, teams, clients and staff. Supporting others and showing clear personal values in line with those of the organisation.
- oAdapting and Coping; Adapts and responds well to change. Manages pressure effectively and copes well with setbacks.
- oAnalysing Interpreting and Judging; Thinks analytically, ability to solve complex problems and issues, makes rational, realistic and sound judgements.
- oPlanning and Performing; Plans ahead and works in a systematic and organised way. Follows direction and procedures.
- oOrganisational Awareness and Strategic Thinking; Thinks broadly and strategically, supports and drives organisational change.
- oUnderstands functions and needs of the organisation.
Desirable
- Demonstrate knowledge of audit and research
- Demonstrate the ability to co-ordinate a team and it's day-to-day work.
- I.T. and Database skills with knowledge of word processing and spreadsheet management
- Received additional training in areas such as AMHP, BIA, Court of Protection, Practice Educator and talking therapies
PERSONAL QUALITIES
Essential
- oWarm, friendly, approachable
- oFlexible approach
- oAbility to cope with change
- oAble to work seamlessly with other professional groups
- oAbility to work under pressure
- oFlexible and positive attitude to work.
- oAbility to be empathetic
- oKeen to learn new skills and to share learning with others
OTHER REQUIREMENTS
Essential
- oAbility to work as part of a multi-disciplinary team providing a service to clients 24 hours a day, 7 days a week may include some on-call work.
- oFit and able to undertake patient facing work as and when required.
Desirable
- oPossession of a valid UK driving license.
Person Specification QUALIFICATIONS AND TRAINING Essential oRegistered Professional (Mental Health Nurse RMN, Social Worker or OT). oEvidence of ongoing professional development oMentorship/Teaching & assessing qualification Desirable oFirst or higher degree in appropriate subject area. oENB 998, 812 or equivalent oNurse prescriber or willingness to become a nurse prescriber EXPERIENCE Essential oExperience in a variety of MH settings as a qualified practitioner. oSignificant experience at band 6 or equivalent within CRHTT, Liaison nursing, intake service or equivalent. oDelivering Clinical supervision/ reflective practice to nursing as well as other professionals. oMulti-disciplinary team working. Desirable oPrevious experience of working within a Single Point of Access services. oPrevious experience of telephone based assessments. KNOWLEDGE AND SKILLS Essential oUnderstand a range of models of mental disorder, including the contribution of social, physical and development factors. oUnderstand the social perspective on mental disorder and mental health needs. oAbility to build relationships across organisational and professional boundaries oAbility to analyse and interpret complex data required to deliver the service. oAbility to deal with complex issues arising from managing a diverse multidisciplinary service oExcellent verbal and written communication skills oGood risk assessment and management skills oUnderstanding of social care resources and provision available beyond statutory agencies oExperience of supervision or practice teaching. oAbility to demonstrate leadership under pressure, including good communication, prioritisation, and influencing. oExtensive experience of applying assessment skills within a statutory social work setting. oDemonstrate the ability to assess, develop, implement and evaluate programmes of care for individuals experiencing acute mental distress. oThe ability to use a range of therapeutic interventions with individuals in acute mental health crisis. oAn understanding of the Care Programme Approach and its application oKnowledge of the national agenda and vision for mental health services within the NHS. oInterpersonal Skills; Works effectively with individuals, teams, clients and staff. Supporting others and showing clear personal values in line with those of the organisation. oAdapting and Coping; Adapts and responds well to change. Manages pressure effectively and copes well with setbacks. oAnalysing Interpreting and Judging; Thinks analytically, ability to solve complex problems and issues, makes rational, realistic and sound judgements. oPlanning and Performing; Plans ahead and works in a systematic and organised way. Follows direction and procedures. oOrganisational Awareness and Strategic Thinking; Thinks broadly and strategically, supports and drives organisational change. oUnderstands functions and needs of the organisation. Desirable Demonstrate knowledge of audit and research Demonstrate the ability to co-ordinate a team and it's day-to-day work. I.T. and Database skills with knowledge of word processing and spreadsheet management Received additional training in areas such as AMHP, BIA, Court of Protection, Practice Educator and talking therapies PERSONAL QUALITIES Essential oWarm, friendly, approachable oFlexible approach oAbility to cope with change oAble to work seamlessly with other professional groups oAbility to work under pressure oFlexible and positive attitude to work. oAbility to be empathetic oKeen to learn new skills and to share learning with others OTHER REQUIREMENTS Essential oAbility to work as part of a multi-disciplinary team providing a service to clients 24 hours a day, 7 days a week may include some on-call work. oFit and able to undertake patient facing work as and when required. Desirable oPossession of a valid UK driving license.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West London NHS Trust
Address
St Bernards
Uxbridge Road
London
UB1 3EU
United Kingdom
Employer's website
https://www.westlondon.nhs.uk (Opens in a new tab)
Employer details
Employer name
West London NHS Trust
Address
St Bernards
Uxbridge Road
London
UB1 3EU
United Kingdom
Employer's website
https://www.westlondon.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Practitioner - Physiotherapy
Cambridge University Hospital NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336357
Job summary
The Physiotherapy Service is looking for an experienced exercise professional / personal trainer / rehabilitation instructor to join our Cancer Rehabilitation team. This post will support one to one and group exercise and rehabilitation of Outpatient Oncology patients within our REACT Service (Rehabilitation and Exercise during Addenbrooke's Cancer Treatment).
You will play a vital part in supporting patients through the delivery of tailored exercise interventions. There is a varied and rewarding workload where the focus is on empowering patients to improve their strength, function, and quality of life. The role is based within our large outpatient physiotherapy department with a team of friendly, experienced physiotherapists in a range of musculoskeletal specialties.
You should have proven knowledge and skills in exercise therapy outside of the NHS and have a passion for improving the quality of life of patients experiencing a variety of Oncology related conditions.
The role is ideally suited to those keen to expand and develop their expertise in the growing field of Cancer Rehabilitation and has the potential to be a development role for those considering a future in physiotherapy but is not suitable for qualified Physiotherapists.
Main duties of the job
The REACT (Rehabilitation and Exercise during Addenbrooke's Cancer Treatment) service is an innovative service to promote health and well-being in Cancer (Oncology) patients.
To assist in Physiotherapy and other Ward / department related duties as directed by, and under the supervision of a State Registered Physiotherapist. Providing a high standard of assistance to physiotherapy staff in Musculoskeletal and Oncology Outpatient and Inpatient Services.
Provide individual and group based exercise interventions for people living with and beyond Cancer.
Work alongside Cancer Rehabilitation Specialist Physiotherapists to develop the REACT programme pathway across the Trust.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year p.a. pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
180-B-263159
Job locations
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Job description
Job responsibilities
You will be strongly supported in learning new skills and gaining additional training and will likely contribute to team development and redesign of the REACT programme as our Cancer Services plan and prepare to move into the new Cambridge Cancer Research Hospital in the next 5 years. https://www.cambridgecancer.org.uk/
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
All appointments with a start date on or after 1 October will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
All roles in the Trust include a mandatory 12-week training period. Therefore successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
The advert will close at midnight on 14 September 2026.
Interviews are due to be held on 22 October 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
You will be strongly supported in learning new skills and gaining additional training and will likely contribute to team development and redesign of the REACT programme as our Cancer Services plan and prepare to move into the new Cambridge Cancer Research Hospital in the next 5 years. https://www.cambridgecancer.org.uk/
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
All appointments with a start date on or after 1 October will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
All roles in the Trust include a mandatory 12-week training period. Therefore successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
The advert will close at midnight on 14 September 2026.
Interviews are due to be held on 22 October 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Good general education to GCSE or equivalent, including evidence of literacy and numeracy skills
- Relevant sport or exercise qualifications such as Level 3 Gym Instructor, Level 3 personal trainer qualification, Level 3 GP Exercise Referral certificate or BACR
Desirable
- Member of the Register of Exercise Professionals
- Level 4 Cancer Rehabilitation trained Certified Exercise Physiologist
- Degree in Sports Science or equivalent sports related degree
- Trained Yoga or Pilates instructor
Experience
Essential
- General experience in dealing with members of the public
- Previous experience training / supervising others
- Previous experience as an exercise practitioner / instructor / personal trainer, including screening / assessment and design / delivery of individual exercise therapy to patients / clients
- Experience of coaching / leading group sports / exercise activities with service users of differing abilities in a clinical area / gym and group environment with no immediate supervision
- Previous experience of modifying exercise and rehabilitation programmes to those with existing medical conditions
Desirable
- Previous Physiotherapy Assistant experience in the NHS
- Experience in a healthcare environment
- Exposure to delivering interventions remotely, i.e. by video platform or by phone
- Experience with oncology patients
- Experience of working on a GP Exercise Referral scheme
- Experience working in the sports and fitness industry
- Experience of assessing and advising on healthy lifestyle issues
- Experience using Motivational Interviewing in people with long term conditions
Knowledge
Essential
- Awareness / knowledge of Allied Health professional roles such as Physiotherapists and Occupational Therapists
- An understanding of commonly encountered medical conditions
- Knowledge of the contra-indications to exercise
- Awareness of the role of physical activity in the ongoing care of long-term conditions and exercise prescription
- An understanding of commonly encountered medical conditions
- Knowledge of the contra-indications to exercise
- An understanding of commonly encountered medical conditions
Desirable
- Knowledge of the physical and psychological impact of Cancer and its treatment
- Knowledge of how cancer patients can benefit from exercise
Skills
Essential
- Ability to deal with patients unsupervised (individual and group)
- Able to implement individual treatment plans
- Ability to utilise treatment adjuncts such as hydrotherapy and large gym-equipment
- Ability to present information to a group or 1:1 setting using communication styles to support behaviour change
- Able to maintain own caseload of patients with complex conditions requiring technical proficiency / knowledge, as delegated by the Physiotherapist, and prioritise appropriately in order to meet deadlines
- Able to demonstrate empathy, motivate and persuade patients with impaired cognitive abilities or physical senses
- Recognises boundaries of own responsibilities
- Applies practical approach to problem solving
- Committed to personal and team development
- Administrative and IT skills
Desirable
- Willing to take on responsibility and coordination role
- Evidence of being self-motivated and enthusiastically endorse a physically active lifestyle
- Self-directed learning
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- Knowledge of how illness / disability can affect someone both mentally and physically
- Ability to work in a clinical setting with severely ill patients
- Physically fit and able to comply with Trust Manual Handling Guidelines
Desirable
- Ability to work at moderate to high levels of physical activity involving the demonstration of exercise for a significant portion of the day, i.e. directing numerous exercise classes a day and demonstrating exercise on technical gym equipment
Person Specification
Qualifications
Essential
- Good general education to GCSE or equivalent, including evidence of literacy and numeracy skills
- Relevant sport or exercise qualifications such as Level 3 Gym Instructor, Level 3 personal trainer qualification, Level 3 GP Exercise Referral certificate or BACR
Desirable
- Member of the Register of Exercise Professionals
- Level 4 Cancer Rehabilitation trained Certified Exercise Physiologist
- Degree in Sports Science or equivalent sports related degree
- Trained Yoga or Pilates instructor
Experience
Essential
- General experience in dealing with members of the public
- Previous experience training / supervising others
- Previous experience as an exercise practitioner / instructor / personal trainer, including screening / assessment and design / delivery of individual exercise therapy to patients / clients
- Experience of coaching / leading group sports / exercise activities with service users of differing abilities in a clinical area / gym and group environment with no immediate supervision
- Previous experience of modifying exercise and rehabilitation programmes to those with existing medical conditions
Desirable
- Previous Physiotherapy Assistant experience in the NHS
- Experience in a healthcare environment
- Exposure to delivering interventions remotely, i.e. by video platform or by phone
- Experience with oncology patients
- Experience of working on a GP Exercise Referral scheme
- Experience working in the sports and fitness industry
- Experience of assessing and advising on healthy lifestyle issues
- Experience using Motivational Interviewing in people with long term conditions
Knowledge
Essential
- Awareness / knowledge of Allied Health professional roles such as Physiotherapists and Occupational Therapists
- An understanding of commonly encountered medical conditions
- Knowledge of the contra-indications to exercise
- Awareness of the role of physical activity in the ongoing care of long-term conditions and exercise prescription
- An understanding of commonly encountered medical conditions
- Knowledge of the contra-indications to exercise
- An understanding of commonly encountered medical conditions
Desirable
- Knowledge of the physical and psychological impact of Cancer and its treatment
- Knowledge of how cancer patients can benefit from exercise
Skills
Essential
- Ability to deal with patients unsupervised (individual and group)
- Able to implement individual treatment plans
- Ability to utilise treatment adjuncts such as hydrotherapy and large gym-equipment
- Ability to present information to a group or 1:1 setting using communication styles to support behaviour change
- Able to maintain own caseload of patients with complex conditions requiring technical proficiency / knowledge, as delegated by the Physiotherapist, and prioritise appropriately in order to meet deadlines
- Able to demonstrate empathy, motivate and persuade patients with impaired cognitive abilities or physical senses
- Recognises boundaries of own responsibilities
- Applies practical approach to problem solving
- Committed to personal and team development
- Administrative and IT skills
Desirable
- Willing to take on responsibility and coordination role
- Evidence of being self-motivated and enthusiastically endorse a physically active lifestyle
- Self-directed learning
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- Knowledge of how illness / disability can affect someone both mentally and physically
- Ability to work in a clinical setting with severely ill patients
- Physically fit and able to comply with Trust Manual Handling Guidelines
Desirable
- Ability to work at moderate to high levels of physical activity involving the demonstration of exercise for a significant portion of the day, i.e. directing numerous exercise classes a day and demonstrating exercise on technical gym equipment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Team Secretary/Administrator
East London NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336355
Job summary
Administrative position, fixed term for nine months at Barnsley Street NMHC, 5 days a week.
We are looking to recruit a Team Secretary/Administrator to provide confidential secretarial and administrative support to Service consultants, Line Manager, and multi-disciplinary teams, ensuring efficient team operations.The individual in this role must function effectively in a highly demanding and busy setting, demonstrating flexibility and adaptability, along with the capability to prioritize tasks and use their judgment to make sound decisions. Typing correspondence (50-60wpm), including general letters, reports, communications with legal professionals, patients, manuscripts, clinical correspondence, etc. Responsible for managing the diary of the consultant and team, ensuring that information is reflected in the Outlook calendar so that other clinicians can verify their availability for meetings and remain aware of the medical staff's locations and schedules at all times. PREVIOUS APPLICANTS NEED NOT APPLY.
Main duties of the job
To work to secretarial and administrative standards as outlined by the Service.
To undertake any other ad hoc secretarial/administrative duties as required by the Lead Consultant, Senior staff and Line Manager, consistent with the post and grade.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
Responsible for inputting and retrieving information from the designated computerised system ie; RIO, Reporting Services, Mosaic or any other system that may be introduced by the Trust or partner agencies.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum pro rata Inc HCA
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
363-TH7848509-A
Job locations
Barnsley Street Neighbourhood Mental Health Centre
53 - 55 Barnsley Street
Bethnal Green
E1 5RB
United Kingdom
Job description
Job responsibilities
To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager and wider multi-disciplinary teams, ensuring efficient and smooth running of the team.
For full details of the job, please refer to the job description and person specifications.
Job description Job responsibilities To provide comprehensive, confidential secretarial and administrative support to Service consultants, Line Manager and wider multi-disciplinary teams, ensuring efficient and smooth running of the team. For full details of the job, please refer to the job description and person specifications.
Person Specification
Education/ Qualification/ Training
Essential
- English GCSE or equivalent
- Good standard of Written and Spoken English
Desirable
- AMSAR, or equivalent.
- Full range of secretarial procedures to RSA. 3/NVQ 3 level or equivalent experience.
Experience
Essential
- oWorking In a Team.
- oBasic Office Experience.
- oWorking as part of an administrative/secretarial team for at least two years.
Desirable
- oWorking with people suffering from mental ill health.
- oWorking in a Multidisciplinary Health Team
Knowledge and Skills
Essential
- oComputer Literacy.
- o50-60 wpm copy.
- oFamiliarity with switchboard duties.
- oAbility to manage own workload without direct supervision.
- oEqual Opportunities.
- oAn Understanding of Office Procedures
- oConfidentiality.
Desirable
- o50-60 wpm audio.
- oKnowledge of Access/Patient Administration systems
Other
Essential
- Professional Accountability.
- Flexibility.
- Communication Skills
- Polite and Friendly
- Ability to deal with verbally aggressive service users.
- Ability to work on own initiative
Person Specification Education/ Qualification/ Training Essential English GCSE or equivalent Good standard of Written and Spoken English Desirable AMSAR, or equivalent. Full range of secretarial procedures to RSA. 3/NVQ 3 level or equivalent experience. Experience Essential oWorking In a Team. oBasic Office Experience. oWorking as part of an administrative/secretarial team for at least two years. Desirable oWorking with people suffering from mental ill health. oWorking in a Multidisciplinary Health Team Knowledge and Skills Essential oComputer Literacy. o50-60 wpm copy. oFamiliarity with switchboard duties. oAbility to manage own workload without direct supervision. oEqual Opportunities. oAn Understanding of Office Procedures oConfidentiality. Desirable o50-60 wpm audio. oKnowledge of Access/Patient Administration systems Other Essential Professional Accountability. Flexibility. Communication Skills Polite and Friendly Ability to deal with verbally aggressive service users. Ability to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Barnsley Street Neighbourhood Mental Health Centre
53 - 55 Barnsley Street
Bethnal Green
E1 5RB
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Barnsley Street Neighbourhood Mental Health Centre
53 - 55 Barnsley Street
Bethnal Green
E1 5RB
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Finance Manager Capital (Operations)
Swansea Bay University Health Board View all jobs
Posted 23 day(s) ago
Reference: 2336308
Job summary
Swansea Bay University Health Board is seeking to recruit a professionally qualified accountant for the role of Finance Manager-Capital (Operations) within the Capital Finance Team.
This is a new and exciting opportunity for a highly motivated individual to join our Finance function. In this high-profile role you will lead and work within a team responsible for the financial management of the Health Board's Capital Programme.
Reporting to the Head of Capital Finance, you will work across the Finance function, with senior managers and within multi-disciplinary teams to help ensure that the Health Boards annual Capital Resource Limit is achieved. This is a unique role which will provide experience across both the traditional management and financial accounting disciplines, providing the right individual with the opportunity to work across the organisation whilst developing their skillset.
We are seeking a dynamic, forwarding thinking individual, with a desire to implement improvements within the Team to help provide a first class service. We encourage and support individuals in their development through on job learning and via exposure to other functions outside of Finance, including Capital Planning, Procurement & Digital.
Main duties of the job
This post forms a key part of the Health Board's Capital Finance Team, working with the Capital Planning Team, Corporate Finance, Finance Business Partners & Service Leads.
The post supports the Head of Capital Finance in the financial management and achievement of the statutory Capital Resource Limit (CRL), providing accurate, timely and reliable financial information and support.
The post supports the overall financial management and monitoring of the Capital Programme approved by the Health Board. Leading on specific aspects, including but not limited to, management of the monthly scheme level CRL Review meeting with the Capital Planning Department. This work is often highly complex requiring detailed analytical work, planning, evaluation, operational and strategic decision making, and a high degree of technical accounting expertise.
The post has operational responsibility for the financial monitoring of the in-year Capital Programme. Ensuring that robust systems for recording and estimating spend and specialist capital contracts are in place and operating effectively to report analysed spend against schemes, both on a current basis and projected outturn. Leads on the management of the Contract Register and VAT assessments.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£50,129 to £57,365 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
130-AC112-0826-A
Job locations
Swansea Bay University Health Board, Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
United Kingdom
Job description
Job responsibilities
We are pleased to offer this position as either a substantive Band 7 appointment or, for part-qualified (CCAB/CIMA) candidates who demonstrate the potential to undertake the role but do not yet meet all the requirements for appointment at Band 7, as a supported training and development post under Annex 21 of the Agenda for Change Terms and Conditions of Service.
Band 7 and Annex 21 Trainee Route
The level at which the successful candidate is appointed will be determined through the recruitment and selection process, taking account of their qualifications, knowledge, relevant experience and ability to demonstrate the full requirements of the Band 7 role.
Candidates who meet all the essential requirements of the Band 7 person specification will be appointed directly at Band 7.
Where the successful candidate requires further development before undertaking the full responsibilities of the role, they will be appointed under Annex 21. They will undertake a structured development programme tailored to their existing knowledge, experience and learning needs.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Job description
Job responsibilities
We are pleased to offer this position as either a substantive Band 7 appointment or, for part-qualified (CCAB/CIMA) candidates who demonstrate the potential to undertake the role but do not yet meet all the requirements for appointment at Band 7, as a supported training and development post under Annex 21 of the Agenda for Change Terms and Conditions of Service.
Band 7 and Annex 21 Trainee Route
The level at which the successful candidate is appointed will be determined through the recruitment and selection process, taking account of their qualifications, knowledge, relevant experience and ability to demonstrate the full requirements of the Band 7 role.
Candidates who meet all the essential requirements of the Band 7 person specification will be appointed directly at Band 7.
Where the successful candidate requires further development before undertaking the full responsibilities of the role, they will be appointed under Annex 21. They will undertake a structured development programme tailored to their existing knowledge, experience and learning needs.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Person Specification
Qualifications & Knowledge
Essential
- CIMA/CCAB Professionally qualified accountant with extensive post qualification experience
- Evidence of Continuing Professional Development.
- "In depth" specialist knowledge of financial accounting and control techniques and procedures, financial aspects of NHS legislation and NHS finance policies, and a proven track record in this area
Desirable
- Appropriate management Qualification.
Experience
Essential
- Experience of Capital Finance/Capital Accounting and/or Finance Business Partnering
- Relevant post qualification experience.
- Experience of effectively managing people and working as part of a team.
Desirable
- Experience of Capital Finance.
- Experience of annual accounts and financial accounting processes.
- Previous experience of working within health finance systems.
- Experience of business cases and economic modelling.
Aptitude and abilities
Essential
- Ability to communicate effectively by giving and receiving complex information and an ability to advise non-finance colleagues on financial accounting and system matters.
- Ability to work on own initiative at all levels in the Health Board.
- Proven ability to manage staff, including the necessary supervisory/co-coordinating skills.
- Ability to work on own initiative at all levels in the Health Board, working within broad professional accounting and other relevant policies
- Ability to work with senior professionals on a team basis
- Good communication and negotiating skills required to deal with complex information/negotiating positions etc
- Ability to work as part of a team / teams including non-finance professionals at a strategic level both inside and outside the Health Board.
- Ability to demonstrate analytical, interpretation and judgmental skills on highly complex accounting issues.
- Personal skills required dealing with all clients (both internal and external) of the Finance function, especially colleagues from both audit functions and senior Welsh Government and professional accounting body staff.
- Expert knowledge of I.T. Skills and their practical application with Microsoft Office 365 functionality, including Power Automate and Power Apps.
Desirable
- Ability to speak Welsh (level 1).
Other
Essential
- Highly committed and self-motivated with high professional standards.
- Ability to travel between sites in a timely manner.
- Demonstrate flexible approach to work to achieve all deadlines
- Experience and aptitude in the use of the Oracle general financial ledger system.
Person Specification
Qualifications & Knowledge
Essential
- CIMA/CCAB Professionally qualified accountant with extensive post qualification experience
- Evidence of Continuing Professional Development.
- "In depth" specialist knowledge of financial accounting and control techniques and procedures, financial aspects of NHS legislation and NHS finance policies, and a proven track record in this area
Desirable
- Appropriate management Qualification.
Experience
Essential
- Experience of Capital Finance/Capital Accounting and/or Finance Business Partnering
- Relevant post qualification experience.
- Experience of effectively managing people and working as part of a team.
Desirable
- Experience of Capital Finance.
- Experience of annual accounts and financial accounting processes.
- Previous experience of working within health finance systems.
- Experience of business cases and economic modelling.
Aptitude and abilities
Essential
- Ability to communicate effectively by giving and receiving complex information and an ability to advise non-finance colleagues on financial accounting and system matters.
- Ability to work on own initiative at all levels in the Health Board.
- Proven ability to manage staff, including the necessary supervisory/co-coordinating skills.
- Ability to work on own initiative at all levels in the Health Board, working within broad professional accounting and other relevant policies
- Ability to work with senior professionals on a team basis
- Good communication and negotiating skills required to deal with complex information/negotiating positions etc
- Ability to work as part of a team / teams including non-finance professionals at a strategic level both inside and outside the Health Board.
- Ability to demonstrate analytical, interpretation and judgmental skills on highly complex accounting issues.
- Personal skills required dealing with all clients (both internal and external) of the Finance function, especially colleagues from both audit functions and senior Welsh Government and professional accounting body staff.
- Expert knowledge of I.T. Skills and their practical application with Microsoft Office 365 functionality, including Power Automate and Power Apps.
Desirable
- Ability to speak Welsh (level 1).
Other
Essential
- Highly committed and self-motivated with high professional standards.
- Ability to travel between sites in a timely manner.
- Demonstrate flexible approach to work to achieve all deadlines
- Experience and aptitude in the use of the Oracle general financial ledger system.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board, Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
United Kingdom
Employer's website
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board, Headquarters
1 Talbot Gateway
Port Talbot
SA12 7BR
United Kingdom
Employer's website
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Band 3 Therapy Support Worker
Royal Free London NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336307
Job summary
An exciting opportunity has arisen to join the Respiratory, Surgery and Critical Care Therapies team at Barnet Hospital as a Therapy Support Worker.
We are looking for an individual who demonstrates an energetic, enthusiastic and flexible approach to their work. You must have good organisational skills and be motivated to provide excellent care to patients to help them achieve their maximum functional ability. Strong communication skills and the ability to work as part of a multi-disciplinary team are essential for this position.
The successful applicant will join our experienced therapy team, working alongside occupational therapists, physiotherapists, speech & language therapists and dietitians, as well as the wider multidisciplinary team.
The successful applicants will join a welcoming and supportive therapy department committed to providing excellent patient care, but also to providing a workplace that prioritises staff wellbeing and development. We are working towards being a fully inclusive department.
****************Are you able to attend an in-person interview at Barnet Hospital? Virtual interviews will not be offered.********************
Main duties of the job
As a band 3 Therapy Support Worker, your role will include:
Assisting Occupational Therapists and Physiotherapists with joint rehabilitation sessionsAssisting and progressing exercise programmesSupporting functional tasks + activities to promote independence with personal care (washing / dressing / cooking / feeding)Mobility rehabilitationMaintaining therapy resources and equipmentCollecting information from patients and familiesCommunicating effectively within the multidisciplinary teamAdministration tasks
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.For more information please follow link https://www.royalfreelondonjobs.co.uk/
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year per annum inclusive of HCAS pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
391-RFL-8257948
Job locations
Barnet Hospital
Barnet
EN5 3DJ
United Kingdom
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
There may be flexibility in the number of hours worked and working pattern for the right candidates.
Job description Job responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. There may be flexibility in the number of hours worked and working pattern for the right candidates.
Person Specification
Royal Free World Class Values
Essential
- Demonstrate ability to meet all Trust Values
Education and Professional Qualifications
Essential
- English language and Maths GCSE or equivalent
Desirable
- Formal qualification in relevant subject e.g. City and Guilds/ NVQ / Basic or Advanced certificate in Exercise Instruction For General Population and / or Older People
- Relevant in-service training / education
Skills + Aptitudes
Essential
- Able to demonstrate ability to problem solve
- Able to work as a team member
- Adaptable and supportive of change
- Ability to instruct and teach practical skills
- Has the ability to use initiative and to work single handed in a supportive environment
- Able to deal with and diffuse difficult situations
- Able to work on different sites
Desirable
- Knowledge of manual handling
Personal Qualitites + Attributes
Essential
- Has practical computer skills including data entry and use of Microsoft Word
- Can demonstrate a good understanding of the role of a support worker in Therapies and Dietetics
- Awareness of current health issues
- Understanding the need to maintain confidentiality
- Understanding of equal opportunities
- Willingness to undertake professional self-development
- Effective verbal and non-verbal communication skills
- Able to document information accurately
Desirable
- Awareness of local health topics
- Able to organise and prioritise own workload
Experience
Essential
- Relevant work or voluntary experience in a position where dealing with the public is a large part of the role
- Previous experience working in a team
Desirable
- General relevant experience of working in a therapy unit or a health care setting
Person Specification Royal Free World Class Values Essential Demonstrate ability to meet all Trust Values Education and Professional Qualifications Essential English language and Maths GCSE or equivalent Desirable Formal qualification in relevant subject e.g. City and Guilds/ NVQ / Basic or Advanced certificate in Exercise Instruction For General Population and / or Older People Relevant in-service training / education Skills + Aptitudes Essential Able to demonstrate ability to problem solve Able to work as a team member Adaptable and supportive of change Ability to instruct and teach practical skills Has the ability to use initiative and to work single handed in a supportive environment Able to deal with and diffuse difficult situations Able to work on different sites Desirable Knowledge of manual handling Personal Qualitites + Attributes Essential Has practical computer skills including data entry and use of Microsoft Word Can demonstrate a good understanding of the role of a support worker in Therapies and Dietetics Awareness of current health issues Understanding the need to maintain confidentiality Understanding of equal opportunities Willingness to undertake professional self-development Effective verbal and non-verbal communication skills Able to document information accurately Desirable Awareness of local health topics Able to organise and prioritise own workload Experience Essential Relevant work or voluntary experience in a position where dealing with the public is a large part of the role Previous experience working in a team Desirable General relevant experience of working in a therapy unit or a health care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Barnet Hospital
Barnet
EN5 3DJ
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Barnet Hospital
Barnet
EN5 3DJ
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)
Apply Now
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Posted 23 day(s) ago
Reference: 2336306
Job summary
Warrengate Medical Centre is a busy and friendly town-centre Doctors surgery providing a full range of NHS services to a list size of more than 11,000 patients. We are a high achieving friendly training Practice with an excellent reputation situated in the Centre of Wakefield close to transport links and local amenities.
We are committed to maintaining our high standard of patient care and customer service in a friendly and professional environment and we are currently looking a part time Practice Administrator to join our friendly team.
This is a permanent position. The working patterns required are detailed below, however flexibility is required for covering annual leave and sickness absences.
Monday : 8.00am - 2.00pm
Tuesday : 8.00am - 2.00pm
Thursday: 10.30am - 6.30pm
Friday: 12:30 - 6.30pm
5 Great reasons to join our Warrengate team:
- Inclusive and diverse workforce
- As a training practice we support and encourage career development
- Supportive team environment
- Automatic enrolment into NHS pension scheme and access to NHS discounts and benefits
- Staff wellbeing is at the heart of our family practice ethos.
Main duties of the job
The candidates we are seeking should be experienced in delivering excellent customer service, maintaining professionalism, discretion and confidentiality at all times and able to work well under pressure both independently, and as part of a team.
You will need to have excellent communication and organisational skills, together with a caring and solution focused approach to patient related problems. The main duties will be answering phones and dealing with patients face to face, care navigating patients to the most appropriate person / service to help, dealing with repeat prescriptions, scanning, managing patient related tasks as directed by the Practice team.
You will have the ability to remain calm in difficult situations as well as having the initiative to identify outstanding workload and support the team in completing this. Flexibility to cover colleagues annual leave and sickness is essential.
Full training will be given but Medical Administration and Receptionist experience in a similar environment would be advantageous.
For more details about this position please see Job Description and Person Specification
For further information please contact Kerrie Evans Assitant Practice Manager on 01924 371011
About us
A Practice profile is below for reference :
- List size (approx. 11,000) Rated Good by the CQC in March 2015
- Excellent GP / ANP team (4 Partners, 2 Salaried GPs and 2 ANPs) and nursing team (4 Practice Nurses, 1 HCA and 1 GP Assistant)
- High QOF achievements
- SystmOne clinical system
- We offer all services in line with PMS Practice and also participate in all local and directly enhanced services Training practice (GP Registrars, FY2s, Nurse Students)
- We are part of an evolving network of GP Practices that are responsive to the changing climate of General Practice
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
£12.71 an hour with potential to increase following successful probation period
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A4396-25-0002
Job locations
Upper Warrengate
Wakefield
West Yorkshire
WF1 4PR
United Kingdom
Job description
Job responsibilities
Duties will include, but are not limited to:
- Booking appointments for patients following care navigation ensuring patients access the most appropriate services within the practice
- Scanning and workflowing incoming correspondence within the clinical system
- Dealing with general enquiries from patients and prioritising the management of these
- Dealing with repeat prescription orders and prescription queries
- Managing your time and workload efficiently
- Assisting with the smooth running of clinics and surgeries
- Providing help and advice to all visitors to the surgery and the building
- Registration of new patients to the Practice
- Process patients change of address and contact details within the clinical system
- Dealing with tasks that clinicians may assign to you in an effective and timely manner
- Covering colleagues shifts in the event of sickness or annual leave
- Effective communication between staff, the practice, patients and other agencies
- Understanding and implementation of the practice protocols and procedures
- Carrying out the daily tasks set for you by the Office Manager
- Attending training and staff meetings as required
- Supporting with other reasonable duties as required
- Follow the practices Infection Prevention & Control policies and protocols
Job description Job responsibilities Duties will include, but are not limited to: Booking appointments for patients following care navigation ensuring patients access the most appropriate services within the practiceScanning and workflowing incoming correspondence within the clinical systemDealing with general enquiries from patients and prioritising the management of these Dealing with repeat prescription orders and prescription queries Managing your time and workload efficientlyAssisting with the smooth running of clinics and surgeriesProviding help and advice to all visitors to the surgery and the buildingRegistration of new patients to the PracticeProcess patients change of address and contact details within the clinical systemDealing with tasks that clinicians may assign to you in an effective and timely mannerCovering colleagues shifts in the event of sickness or annual leaveEffective communication between staff, the practice, patients and other agenciesUnderstanding and implementation of the practice protocols and proceduresCarrying out the daily tasks set for you by the Office ManagerAttending training and staff meetings as requiredSupporting with other reasonable duties as requiredFollow the practices Infection Prevention & Control policies and protocols
Person Specification
Experience
Essential
- Relevant experience of working within a busy office environment
Desirable
- Experience of working within the NHS
- Experience using SystmOne
Skills and Qualities
Essential
- Competent user of the Microsoft Office Suite (Word, Excel, and Outlook)
- Deal with confidential matters in a sensitive way.
- File documents in logical format.
- Prioritise and work on a number of different tasks simultaneously.
- Excellent communication skills (both written and oral).
- Willingness to undertake a wide range of duties.
- The ability to solve problems under pressure.
- Work with minimum supervision.
- Possess excellent time management skills
- Willingness to learn and develop new skills
- Ability to work as part of a team and on your own initiative
- Be decisive yet maintain a customer-focused approach
- Trustworthy, honest, reliable, caring and sympathetic
Qualifications
Essential
- 5 GCSEs, or equivalent (inc Maths and English)
- Evidence of a commitment to continuing professional development.
Desirable
- RSA Stage I or II typing and/or Word Processing or equivalent
Person Specification Experience Essential Relevant experience of working within a busy office environment Desirable Experience of working within the NHS Experience using SystmOne Skills and Qualities Essential Competent user of the Microsoft Office Suite (Word, Excel, and Outlook) Deal with confidential matters in a sensitive way. File documents in logical format. Prioritise and work on a number of different tasks simultaneously. Excellent communication skills (both written and oral). Willingness to undertake a wide range of duties. The ability to solve problems under pressure. Work with minimum supervision. Possess excellent time management skills Willingness to learn and develop new skills Ability to work as part of a team and on your own initiative Be decisive yet maintain a customer-focused approach Trustworthy, honest, reliable, caring and sympathetic Qualifications Essential 5 GCSEs, or equivalent (inc Maths and English) Evidence of a commitment to continuing professional development. Desirable RSA Stage I or II typing and/or Word Processing or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Warrengate Medical Centre
Address
Upper Warrengate
Wakefield
West Yorkshire
WF1 4PR
United Kingdom
Employer's website
https://www.warrengate.org.uk (Opens in a new tab)
Employer details
Employer name
Warrengate Medical Centre
Address
Upper Warrengate
Wakefield
West Yorkshire
WF1 4PR
United Kingdom
Employer's website
https://www.warrengate.org.uk (Opens in a new tab)
Apply Now
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Specialist Speech and Language Therapist
Central London Community Health Trust View all jobs
Posted 23 day(s) ago
Reference: 2336294
Job summary
An exciting opportunity has arisen at Central London Community Healthcare to join our Early Years Speech and Language Therapy team.
This is a 10-month fixed-term position offering part-time hours of 15 hours (2 days) per week -term time only.
We are seeking an experienced, innovative and passionate SLT to work in partnership with the North and South inclusion team in educational settings to adopt a 'whole system, needs-led' approach for children with SLCN. The SLTwill be one day with the north team and one day with the south team. The new post holder will support with environmental audits at settings and universal packages which provides evidence-informed strategies to strengthen high-quality adult-child interactions that support communication, learning, and early brain development.
For further information on working within our supportive and dedicated teams, please take a look at our recruitment video:
CLCH S&L Recruitment - YouTube
Main duties of the job
Key duties within this role include:
o Provides support to upskill PVI settings and childminders to support SLCN early identification and intervention.
o Incorporates coaching and support for parents and carers to facilitate support for children's early SLCN development at home.
o Provides on-site SLCN training and advice/support, to upskill EY practitioners, increasing confidence in early identification and SLCN support through drop ins and on-site coaching.
o Act as the main reference point for the day-to-day delivery and management of the universal and targeted speech and language therapy service provided across North and South Hammersmith and Fulham inclusion team.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum, inclusive of HCAS (pro rata)
Contract
Fixed term
Duration
10 months
Working pattern
Part-time
Reference number
824-INNER-8253992
Job locations
Parsons Green Health Centre
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Job description
Job responsibilities
Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.
Job description
Job responsibilities
Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- First degree and Licence to Practise from the Royal College of Speech & Language Therapists
- Current registered membership of HCPC and RCSLT
Experience
Essential
- Postgraduate experience in working with children in Early Years (must have successfully completed NQP year)
- Experience of supporting children, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
- Collaborative work with parents and other professionals
- Training others
Desirable
- Interest to develop clinical specialism
Skills & Knowledg
Essential
- Good Team working
- Deal with Conflict and good problem solving skills
- Sensitive to others' issues/differing needs
- Well developed concentration skills
- Good auditory discrimination skills and ability to transcribe speech phonetically
- Manual dexterity sufficient for signing and use of high and low technological assessments
- IT literate and ability to use a range of specialist programmes
- Able to maintain prolonged concentration in order to assess the speech, language and communication skills of pre-school children using formal and informal assessments
- Organise own caseload
- Normal Child Development including Speech and Language, Play and other milestones
- Good working knowledge of appropriate range of assessments and interventions for preschool aged children with Speech, Language and Communication impairments and an ability to compare and contrast relative benefits to individual children
- Understanding and application of Education Practice and Policy including the Children and Families Act 2014
- Religious, Cultural and Linguistic issues impacting upon caseload management
- Awareness of national policies and procedures (relevant to the Early Years
- Knowledge of the principles of audit
- Good understanding of the roles of other professionals (relevant to the client group)
- Up to date knowledge of professional standards of record keeping
- Holistic view of communication problems and philosophy to back this
Person Specification
Qualifications
Essential
- First degree and Licence to Practise from the Royal College of Speech & Language Therapists
- Current registered membership of HCPC and RCSLT
Experience
Essential
- Postgraduate experience in working with children in Early Years (must have successfully completed NQP year)
- Experience of supporting children, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
- Collaborative work with parents and other professionals
- Training others
Desirable
- Interest to develop clinical specialism
Skills & Knowledg
Essential
- Good Team working
- Deal with Conflict and good problem solving skills
- Sensitive to others' issues/differing needs
- Well developed concentration skills
- Good auditory discrimination skills and ability to transcribe speech phonetically
- Manual dexterity sufficient for signing and use of high and low technological assessments
- IT literate and ability to use a range of specialist programmes
- Able to maintain prolonged concentration in order to assess the speech, language and communication skills of pre-school children using formal and informal assessments
- Organise own caseload
- Normal Child Development including Speech and Language, Play and other milestones
- Good working knowledge of appropriate range of assessments and interventions for preschool aged children with Speech, Language and Communication impairments and an ability to compare and contrast relative benefits to individual children
- Understanding and application of Education Practice and Policy including the Children and Families Act 2014
- Religious, Cultural and Linguistic issues impacting upon caseload management
- Awareness of national policies and procedures (relevant to the Early Years
- Knowledge of the principles of audit
- Good understanding of the roles of other professionals (relevant to the client group)
- Up to date knowledge of professional standards of record keeping
- Holistic view of communication problems and philosophy to back this
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central London Community Health Trust
Address
Parsons Green Health Centre
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
Parsons Green Health Centre
5-7 Parsons Green
London
SW6 4UL
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Apply Now
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Senior Pharmacy Technician
South Warwickshire University NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336288
Job summary
Senior Pharmacy Technician - Ward-Based Services
Band 5 - 1 Year Fixed-Term
We are delighted to offer this exciting opportunity to progress your Pharmacy Technician career by joining our friendly, dynamic & forward-thinking pharmacy team at SWFT!
We are committed to providing a high-quality, safe & effective pharmacy service that makes a real difference to our patients, and we are looking for highly-motivated Pharmacy Technicians to join our well-integrated clinical & technical team to achieve this.
You need to be a qualified Pharmacy Technician registered with the GPhC to apply for this post, which may suit applicants with looking to take the next step in their career in a supportive and dynamic team. Experience of hospital pharmacy is not essential as you will be well-supported in your training and development for this role.
This role is primarily based at Warwick hospital, which has excellent transport links to Birmingham, Solihull, Coventry and surrounding areas.
Main duties of the job
To ensure the delivery of a safe, effective and efficient ward-based Medicines Management service.
Key Working Relationships
Managed by the Lead Pharmacy Technician or the Lead Pharmacist for the clinical team to which allocated.
Supervises other Pharmacy Technicians, Pharmacy Assistants, Senior Assistants, and Trainees on rotation in the section of work to which allocated.
Works and co-operates with all Pharmacy and healthcare staff in the provision of services.
Maintains a network with counterparts in other Trusts, for the exchange of information and the sharing of idea.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Job share
Reference number
203-SS1182-B
Job locations
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
United Kingdom
Job description
Job responsibilities
Participate in the operation of the Medicines Management Service at ward level:
Compile drug histories and reconcile medicines against approved sources (including the NHS Summary Care Record).
Identify medicines reconciliation discrepancies, highlighting to pharmacist or doctor on ward.
Assess suitability of patients own drugs for continued use and arrange the safe disposal of those drugs which are not (subject to patient consent).
Transcribe from patients drug charts for subsequent dispensing.
Specialised medication counselling.
Discharge planning, including the identification of patients requiring their discharge supply in a monitored dose device, and liaison with community pharmacies, and with care homes and hospices which may have non-standard arrangements.
Use professional judgement to make referrals for follow-up interventions by community pharmacies using the PharmOutcomes system.
Participate in the prioritisation of clinical workload as part of the pharmacy ward team.
Lead in the prioritisation of operational pharmacy workload across the ward team.
Supervise the activities of Pharmacy Technicians working within the ward service.
Undertake unaccompanied visits to wards at the base hospital and to outlying hospitals, including wards without pharmacist input; to undertake medicines management duties relating to the drug distribution and non-stock pharmaceuticals supply service; and to provide pharmaceutical advice to ward staff as required within professional limitations.
Identify and make interventions, using the principles of medicines optimisation to promote patient medicines compliance and improve patient outcomes.
Where appropriate, identify and refer clinical interventions such as polypharmacy/falls risk within professional limitations to the ward pharmacist.
Liaise with ward pharmacists, pharmacy technicians and ward staff in determining appropriate pharmaceuticals stock levels, for the production and updating of ward-stock lists and to assist in the provision of advice to ward staff on the storage and handling of pharmaceuticals in line with national standards.
Drug transcription error reporting.
Create and adapt rotas for the Medicines Management Team assessing and prioritising the needs of the service.
Participate in audits to monitor and analyse Controlled Drug use and Safe and Secure Handling of medicines on wards/clinical areas.
Dispensary based duties:
Carry out dispensing of drugs, medicated dressings, enteral feeds, and drug-related devices for outpatients, in-patients, and clinical trial patients, from the dispensary as required.
Give routine pharmaceutical advice to healthcare staff within professional limitations, referring to a pharmacist if required.
Undertake the final accuracy checking (as an Accuracy Checking Pharmacy Technician ACPT) of dispensed prescriptions in the dispensary in accordance with pharmacy departmental policies and procedures. Ensure the timely and supportive notification to dispensers, of any error found when checking.
To ensure such errors are recorded, and to participate in the Trust Incident Reporting process as appropriate.
Counsel all out-patients when issuing drugs, and in-patients as appropriate, in order to ensure the safe and effective use and storage of their medicines.
Cover day to day managerial duties in the absence of the section Lead Technician, including managing and prioritising daily workload, organising staff breaks and ensuring adequate cover in all areas during times of absence.
Undertake audits, which include regular safe handling and storage of medicines audits on wards and in Departments. To work with ward staff to develop action plans on audit outcomes and give advice and support as appropriate.
Monitor the continued suitability of pharmaceutical stock on wards and in departments and to arrange the appropriate removal/destruction in accordance with environmental regulations.
Carry out accurate entry of data into the Pharmacy computer system.
Use networks and other resources to identify opportunities to improve the service.
Participate in weekday late night, weekend and Bank Holiday services on rotation.
Undertake other duties at the base hospital and other hospitals in the area as required by the Head of Pharmacy in accordance with this grade of post.
Ensure that all Trust standards are maintained and monitored to improve the quality of care to all who come into contact with services provided by South Warwickshire NHS Foundation Trust.
Job description Job responsibilities Participate in the operation of the Medicines Management Service at ward level: Compile drug histories and reconcile medicines against approved sources (including the NHS Summary Care Record). Identify medicines reconciliation discrepancies, highlighting to pharmacist or doctor on ward. Assess suitability of patients own drugs for continued use and arrange the safe disposal of those drugs which are not (subject to patient consent). Transcribe from patients drug charts for subsequent dispensing. Specialised medication counselling. Discharge planning, including the identification of patients requiring their discharge supply in a monitored dose device, and liaison with community pharmacies, and with care homes and hospices which may have non-standard arrangements. Use professional judgement to make referrals for follow-up interventions by community pharmacies using the PharmOutcomes system. Participate in the prioritisation of clinical workload as part of the pharmacy ward team. Lead in the prioritisation of operational pharmacy workload across the ward team. Supervise the activities of Pharmacy Technicians working within the ward service. Undertake unaccompanied visits to wards at the base hospital and to outlying hospitals, including wards without pharmacist input; to undertake medicines management duties relating to the drug distribution and non-stock pharmaceuticals supply service; and to provide pharmaceutical advice to ward staff as required within professional limitations. Identify and make interventions, using the principles of medicines optimisation to promote patient medicines compliance and improve patient outcomes. Where appropriate, identify and refer clinical interventions such as polypharmacy/falls risk within professional limitations to the ward pharmacist. Liaise with ward pharmacists, pharmacy technicians and ward staff in determining appropriate pharmaceuticals stock levels, for the production and updating of ward-stock lists and to assist in the provision of advice to ward staff on the storage and handling of pharmaceuticals in line with national standards. Drug transcription error reporting. Create and adapt rotas for the Medicines Management Team assessing and prioritising the needs of the service. Participate in audits to monitor and analyse Controlled Drug use and Safe and Secure Handling of medicines on wards/clinical areas. Dispensary based duties: Carry out dispensing of drugs, medicated dressings, enteral feeds, and drug-related devices for outpatients, in-patients, and clinical trial patients, from the dispensary as required. Give routine pharmaceutical advice to healthcare staff within professional limitations, referring to a pharmacist if required. Undertake the final accuracy checking (as an Accuracy Checking Pharmacy Technician ACPT) of dispensed prescriptions in the dispensary in accordance with pharmacy departmental policies and procedures. Ensure the timely and supportive notification to dispensers, of any error found when checking. To ensure such errors are recorded, and to participate in the Trust Incident Reporting process as appropriate. Counsel all out-patients when issuing drugs, and in-patients as appropriate, in order to ensure the safe and effective use and storage of their medicines. Cover day to day managerial duties in the absence of the section Lead Technician, including managing and prioritising daily workload, organising staff breaks and ensuring adequate cover in all areas during times of absence. Undertake audits, which include regular safe handling and storage of medicines audits on wards and in Departments. To work with ward staff to develop action plans on audit outcomes and give advice and support as appropriate. Monitor the continued suitability of pharmaceutical stock on wards and in departments and to arrange the appropriate removal/destruction in accordance with environmental regulations. Carry out accurate entry of data into the Pharmacy computer system. Use networks and other resources to identify opportunities to improve the service. Participate in weekday late night, weekend and Bank Holiday services on rotation. Undertake other duties at the base hospital and other hospitals in the area as required by the Head of Pharmacy in accordance with this grade of post. Ensure that all Trust standards are maintained and monitored to improve the quality of care to all who come into contact with services provided by South Warwickshire NHS Foundation Trust.
Person Specification
Qualifications
Essential
- BTEC National certificate/NVQ level 3/City and Guilds or equivalent in Pharmacy Practice
- Accuracy Checking Technician Qualification or specialist equivalent for Medicines Management
- Able to demonstrate Continuing Professional Development to meet statutory requirements
- UK Professional registration as a Pharmacy Technician
- NVQ assessor award
Experience
Essential
- Post qualification experience relevant to the role
- Recent Hospital Pharmacy experience of a length and depth appropriate for the competencies that the post requires.
Skills
Essential
- Possesses Medicines Management competencies
- Computer skills
- Knowledge of JAC Pharmacy computer system
- Good communication skills (written and oral)
- Understanding of ward processes
- Supervisory skills
- Ability to frequently concentrate whilst dealing with arising queries
- Accurate dispensing skills
- Accurate checking skills
Personal Qualities
Essential
- Enthusiastic
- Motivated
- Reliable
- Team worker
- Professional level of personal presentation
- Flexible
- Able to use initiative
- Able to create a rapport
- Knows and respects their limits of discretion (i.e. when to hand over)
- Able to deal with angry/upset/ill patients
Other
Essential
- Able to work flexibly and participate in late duties and Saturday/Sunday/Bank holiday working
Desirable
- Car driver with use of motorised transport
Person Specification Qualifications Essential BTEC National certificate/NVQ level 3/City and Guilds or equivalent in Pharmacy Practice Accuracy Checking Technician Qualification or specialist equivalent for Medicines Management Able to demonstrate Continuing Professional Development to meet statutory requirements UK Professional registration as a Pharmacy Technician NVQ assessor award Experience Essential Post qualification experience relevant to the role Recent Hospital Pharmacy experience of a length and depth appropriate for the competencies that the post requires. Skills Essential Possesses Medicines Management competencies Computer skills Knowledge of JAC Pharmacy computer system Good communication skills (written and oral) Understanding of ward processes Supervisory skills Ability to frequently concentrate whilst dealing with arising queries Accurate dispensing skills Accurate checking skills Personal Qualities Essential Enthusiastic Motivated Reliable Team worker Professional level of personal presentation Flexible Able to use initiative Able to create a rapport Knows and respects their limits of discretion (i.e. when to hand over) Able to deal with angry/upset/ill patients Other Essential Able to work flexibly and participate in late duties and Saturday/Sunday/Bank holiday working Desirable Car driver with use of motorised transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Warwick Hospital
Lakin Road
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Apply Now
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Admin Support
North Tees & Hartlepool NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336280
Job summary
Admin Support (Clinical Administration Services)£25,272 pro rata per annum
An exciting opportunity has arisen to join our Radiology Admin Support Team at the Tees Valley Community Diagnostic Centre (TVCDC). We are seeking a professional, patient-focused individual to provide evening reception cover, working Monday to Friday, 3:30pm to 8:00pm (22.5 hours per week).
As the first point of contact for patients, you will provide a welcoming and efficient reception service, confirming appointments, updating Radiology and outpatient systems, directing patients to appropriate areas, responding to enquiries, and supporting the smooth running of evening diagnostic services.
You will work closely with Radiographers and the wider multidisciplinary team, ensuring accurate records are maintained and any queries, delays, or concerns are communicated appropriately.
We are looking for someone with excellent communication, customer service, and organisational skills who can demonstrate a compassionate and professional approach. The ability to work independently and as part of a team is essential.
Training may take place across other Radiology sites and there may be occasions where flexible working is required to support service needs.
For further information, contact Maegan Smith, Radiology Admin Lead UHNT, on 01642 624188.
Previous applicants need not apply. This vacancy may close early if sufficient applications are received.
Main duties of the job
Main duties will be reception, booking appointments and general office duties.
The successful applicant will be required to rotate cross site to include North Tees, Hartlepool, One Life, Peterlee Hospitals aswell as the Tees Valley Community Diagnostic Centre. The department operates some extended working days to include 8-8 cover.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
345-CSU7-8214057
Job locations
University Hospital of North Tees and Hartlepool (Cross Site)
Hardwick Road
Stockton-on-Tees
TS19 8PE
United Kingdom
Job description
Job responsibilities
Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.
Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.
Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.
Adhere to all Trust requirements relating to behaviours and professional conduct at work.
Key Result Areas
Communication and Team Working:
Respond to a diverse range of enquiries via letter, face to face contact or telephone from patients, relatives and other service users in an efficient, professional and courteous manner that is consistent with all related legislation, policies and procedure sourcing any relating information that might help deal with a query more effectively, taking accurate written messages and passing more complex queries on to relevant staff members.
Adopt effective methods of communication to liaise with the multi-disciplinary team within the service/department/ward area and with staff from other wards/departments and external service users including GPs, patients and their representatives communicating in a professional and courteous manner that is consistent with all related legislation, policies and procedures through effective utilisation of appropriate communication mediums such as telephone and e-mail
To act as department/ward receptionist, greeting and directing visitors and service users on arrival in a professional and courteous manner in accordance with Trust standards and expectations (ward admin).
Use of Computerised Systems and Records Management:
Following appropriate training and adherence all organisational policies, procedures and guidelines, assist in maintenance and reporting of information through the input of data into relevant trust/departmental patient related clinical systems using appropriate technologies and equipment as and when required,
Be responsible for ensuring that all information relating to attendees, DNAs appointment bookings etc., is kept up to date at all times through effective utilisation of relevant patient related systems within work area, checking that all data being entered is valid and relating to the correct patient record on screen. (if appropriate to work area)
Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOPs and trust guidelines.
Assist in the transcription of clinic letters, reports and other correspondence using the digital transcription and distribution applications and assist in the input and checking of data and information into all Trust IT systems within work area using appropriate technologies and equipment as and when required.
General Admin Duties - all work areas:
Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment (if applicable to work area).
Assist with the organisation of any patient transport arrangements following appropriate trust policies, systems and processes (if applicable to work area).
Assist with the organisation of patient review arrangements where required, following appropriate trust policies, systems and processes (if applicable to work area)
Undertake daily administrative and clerical duties detailed in departmental SOPs to support the provision of patient care by taking direction from department line managers as appropriate to ensure patient safety and the security and confidentiality of all patient related information.
Be responsible for the preparation of case notes and other related documentation for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users (if applicable to work area)
Ensure that all patient related information is filed securely into the patient healthcare record in the correct datal order and in the correct section of the healthcare record and that all information being filed therein is valid and relates to the correct patient as per the details on the healthcare record before the healthcare record leaves work area (if applicable to work area).
Ensure that all patient healthcare records are kept in good order and that new volumes of the notes are created once case notes reach a thickness of 3 inches. (if applicable to work area).
Maintain a clean and professional working environment at all times and undertake general clerical duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stocks of routine stationery supplies.
Assist in the maintenance of an up to date file system for work related documentation and establish an effective bring forward system to facilitate the timely processing of responses, information, correspondence, results and documents for self and colleagues on the ward.
Participate in on-call rota for administrative support in the event of a Major Incident being declared (including any related training and update sessions).
Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
Tackle discrimination and harassment, and promote equality and diversity in the workplace
Reduce sickness absence; workplace incident; and promote zero tolerance on violence against staff.
Take responsibility for own personal development and education and the development of a personal development plan.
Control of Infection
Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene and to undertake annual training/updates in infection prevention and control.
Communication and Working Relationships
Behaving in a professional and courteous manner at all times., the post holder will be expected to assist in the provision of a high quality, patient centred service in all clinical areas of the Trust by communicating and working effectively with all colleagues within the service, liaising with other departments and internal service users across the trust and external service users e.g. patients, GPs, other hospitals etc., whilst ensuring that patient confidentiality is maintained.
The most challenging part of the job
Working across several work areas (including offices, departments and ward areas), the post holder will be required to assist in the provision of a professional, high quality effective and efficient administrative and clerical support service to a multi-disciplinary team that meets the needs of the service and the requirements of all related policies, procedures and guidelines.
The postholder will be expected to meet the high demands of the post, and work to tight deadlines whilst remaining calm, flexible and organised.
DBS Criminal Records Disclosure Check
This post is deemed to require a Disclosure Check Standard Level with the Criminal Records Bureau. Further information on the Disclosure Service is available from www.disclosure.gov.uk
This job description is intended as a guide to the duties and responsibilities of the post and should not be regarded as a complete list of those required to be fulfilled under the written statement of the main terms and conditions of employment.
The contents may be amended from time to time subject to developing service needs although such amendment would occur following appropriate consultation with the postholder.
Job description
Job responsibilities
Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.
Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative and secretarial service to support the provision of care to patients.
Ensure that any/all work outputs are produced to a high standard of quality that meets all of the organisations requirements for Information Governance, RMS, and CQC and which is compliant with all associated national, regional and local policies, procedures and guidelines
Participate in any/all associated training, development and appraisal processes relevant to required duties of this post.
Adhere to all Trust requirements relating to behaviours and professional conduct at work.
Key Result Areas
Communication and Team Working:
Respond to a diverse range of enquiries via letter, face to face contact or telephone from patients, relatives and other service users in an efficient, professional and courteous manner that is consistent with all related legislation, policies and procedure sourcing any relating information that might help deal with a query more effectively, taking accurate written messages and passing more complex queries on to relevant staff members.
Adopt effective methods of communication to liaise with the multi-disciplinary team within the service/department/ward area and with staff from other wards/departments and external service users including GPs, patients and their representatives communicating in a professional and courteous manner that is consistent with all related legislation, policies and procedures through effective utilisation of appropriate communication mediums such as telephone and e-mail
To act as department/ward receptionist, greeting and directing visitors and service users on arrival in a professional and courteous manner in accordance with Trust standards and expectations (ward admin).
Use of Computerised Systems and Records Management:
Following appropriate training and adherence all organisational policies, procedures and guidelines, assist in maintenance and reporting of information through the input of data into relevant trust/departmental patient related clinical systems using appropriate technologies and equipment as and when required,
Be responsible for ensuring that all information relating to attendees, DNAs appointment bookings etc., is kept up to date at all times through effective utilisation of relevant patient related systems within work area, checking that all data being entered is valid and relating to the correct patient record on screen. (if appropriate to work area)
Assist in requesting, locating, collecting and returning of healthcare records using the appropriate Trakcare technologies by following the appropriate healthcare record tracking procedures, SOPs and trust guidelines.
Assist in the transcription of clinic letters, reports and other correspondence using the digital transcription and distribution applications and assist in the input and checking of data and information into all Trust IT systems within work area using appropriate technologies and equipment as and when required.
General Admin Duties - all work areas:
Assist in the organisation of the referral of patients to other departments/hospitals for investigations or further treatment (if applicable to work area).
Assist with the organisation of any patient transport arrangements following appropriate trust policies, systems and processes (if applicable to work area).
Assist with the organisation of patient review arrangements where required, following appropriate trust policies, systems and processes (if applicable to work area)
Undertake daily administrative and clerical duties detailed in departmental SOPs to support the provision of patient care by taking direction from department line managers as appropriate to ensure patient safety and the security and confidentiality of all patient related information.
Be responsible for the preparation of case notes and other related documentation for clinic sessions, using all appropriate technologies, procedures and guidelines, ensuring an accurate, timely and high quality service to all users (if applicable to work area)
Ensure that all patient related information is filed securely into the patient healthcare record in the correct datal order and in the correct section of the healthcare record and that all information being filed therein is valid and relates to the correct patient as per the details on the healthcare record before the healthcare record leaves work area (if applicable to work area).
Ensure that all patient healthcare records are kept in good order and that new volumes of the notes are created once case notes reach a thickness of 3 inches. (if applicable to work area).
Maintain a clean and professional working environment at all times and undertake general clerical duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stocks of routine stationery supplies.
Assist in the maintenance of an up to date file system for work related documentation and establish an effective bring forward system to facilitate the timely processing of responses, information, correspondence, results and documents for self and colleagues on the ward.
Participate in on-call rota for administrative support in the event of a Major Incident being declared (including any related training and update sessions).
Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff.
Tackle discrimination and harassment, and promote equality and diversity in the workplace
Reduce sickness absence; workplace incident; and promote zero tolerance on violence against staff.
Take responsibility for own personal development and education and the development of a personal development plan.
Control of Infection
Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene and to undertake annual training/updates in infection prevention and control.
Communication and Working Relationships
Behaving in a professional and courteous manner at all times., the post holder will be expected to assist in the provision of a high quality, patient centred service in all clinical areas of the Trust by communicating and working effectively with all colleagues within the service, liaising with other departments and internal service users across the trust and external service users e.g. patients, GPs, other hospitals etc., whilst ensuring that patient confidentiality is maintained.
The most challenging part of the job
Working across several work areas (including offices, departments and ward areas), the post holder will be required to assist in the provision of a professional, high quality effective and efficient administrative and clerical support service to a multi-disciplinary team that meets the needs of the service and the requirements of all related policies, procedures and guidelines.
The postholder will be expected to meet the high demands of the post, and work to tight deadlines whilst remaining calm, flexible and organised.
DBS Criminal Records Disclosure Check
This post is deemed to require a Disclosure Check Standard Level with the Criminal Records Bureau. Further information on the Disclosure Service is available from www.disclosure.gov.uk
This job description is intended as a guide to the duties and responsibilities of the post and should not be regarded as a complete list of those required to be fulfilled under the written statement of the main terms and conditions of employment.
The contents may be amended from time to time subject to developing service needs although such amendment would occur following appropriate consultation with the postholder.
Person Specification
Qualifications
Essential
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
Desirable
- IT qualification (ITQ at level 2 or equivalent)
- NVQ at level 2 in Business Administration/Medical Administration (or equivalent)
Experience
Essential
- Demonstrable experience of undertaking clerical work in a people focused environment.
- Demonstrable experience of work involving the use of computerised systems and technologies.
Desirable
- Experience of working within a healthcare environment
- Experience of working within a multi-disciplinary team
Skills/Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate excellent organisational and time management skills and the ability to work under own initiative whilst meeting all required work output deadlines.
- Ability to cope with different work environments and work flexibly through shift patterns to meet service demands
- Ability to work under pressure/meet tight deadlines to deliver high quality work whilst working in stressful environments
Desirable
- Be proactive in contributing to service improvement
Knowledge
Essential
- Demonstate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook
Desirable
- Knowledge of medical terminology
- Demonstrate knowledge of data protection and confidentiality
Communications
Essential
- Demonstrate excellent verbal and written communication skills and ability to establish effective working partnerships with member of the multi-discriplinary team
- Demonstrate a professional image of self and ability to remain calm and diplomatic under pressure.
Person Specification
Qualifications
Essential
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
Desirable
- IT qualification (ITQ at level 2 or equivalent)
- NVQ at level 2 in Business Administration/Medical Administration (or equivalent)
Experience
Essential
- Demonstrable experience of undertaking clerical work in a people focused environment.
- Demonstrable experience of work involving the use of computerised systems and technologies.
Desirable
- Experience of working within a healthcare environment
- Experience of working within a multi-disciplinary team
Skills/Aptitudes
Essential
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate excellent organisational and time management skills and the ability to work under own initiative whilst meeting all required work output deadlines.
- Ability to cope with different work environments and work flexibly through shift patterns to meet service demands
- Ability to work under pressure/meet tight deadlines to deliver high quality work whilst working in stressful environments
Desirable
- Be proactive in contributing to service improvement
Knowledge
Essential
- Demonstate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook
Desirable
- Knowledge of medical terminology
- Demonstrate knowledge of data protection and confidentiality
Communications
Essential
- Demonstrate excellent verbal and written communication skills and ability to establish effective working partnerships with member of the multi-discriplinary team
- Demonstrate a professional image of self and ability to remain calm and diplomatic under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees and Hartlepool (Cross Site)
Hardwick Road
Stockton-on-Tees
TS19 8PE
United Kingdom
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Tees & Hartlepool NHS Foundation Trust
Address
University Hospital of North Tees and Hartlepool (Cross Site)
Hardwick Road
Stockton-on-Tees
TS19 8PE
United Kingdom
Employer's website
https://www.nth.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Speciality Coordinator
Norfolk and Norwich University Hospital View all jobs
Posted 23 day(s) ago
Reference: 2336270
Job summary
This is an exciting opportunity to join the trust as a Specialty Co-Ordinator for Care Group B with multiple posts available posts available. You would be working across several specialties; ENT, Audiology, Oral Health, Ophthalmology, Breast, Plastic Surgery and Dermatology.
We are a growing team that supports each other and works well together.
Working in Care Group B can be a rewarding and valuable role within a healthcare setting. Here's an overview of reasons why someone might consider working here.
Full and part time hours available
Interview date: 19th September 2026
Main duties of the job
As post holder you will:
1. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients.
2. Attend to all communications, for example, emails and investigation results on a daily basis and prioritising and actioning as required.
3. You will type/quality check medical correspondence for example clinic letters or results.
4. Assist patients and their carers by arranging translation/interpretation facilities.
5. Demonstrate and maintain knowledge and understanding of Trust RTT policy, including keeping up to date with regular RTT training and knowledge on the PTL and the trust targets.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working, Compressed hours
Reference number
234-26-B0819
Job locations
Norfolk and Norwich University Hospital
Colney Lane
Norwich Norfolk
NR4 7UY
United Kingdom
Job description
Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications/training
Essential
- Willingness to undertake additional training, on the job and / or formally to carry out the duties required
Desirable
- Good standard of literacy and numeracy
- Maintenance of skills and knowledge base through mandatory training and the work experience
Experience
Essential
- Previous admin experience
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Customer care skills, diplomacy, sensitivity and ability to analyse situations
attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications/training
Essential
- Willingness to undertake additional training, on the job and / or formally to carry out the duties required
Desirable
- Good standard of literacy and numeracy
- Maintenance of skills and knowledge base through mandatory training and the work experience
Experience
Essential
- Previous admin experience
Skills
Essential
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Customer care skills, diplomacy, sensitivity and ability to analyse situations
attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Colney Lane
Norwich Norfolk
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Colney Lane
Norwich Norfolk
NR4 7UY
United Kingdom
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Bank Ophthalmic Technician
Hampshire Hospitals NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336249
Job summary
An exciting opportunity has arisen for enthusiastic and patient-focused individuals to join our Bank Team within the Butterfield Eye Unit at Royal Hampshire County Hospital, Winchester.
We are expanding our innovative Virtual Glaucoma Service and are seeking Bank Ophthalmic Technicians to support the delivery of high-quality diagnostic clinics. This role is fundamental in helping us increase capacity, improve patient access to care and reduce waiting times for glaucoma monitoring.
As part of a multidisciplinary ophthalmology team, you will undertake a range of diagnostic tests and imaging procedures that enable consultants and specialist clinicians to review patients virtually. You will work directly with patients, providing excellent care and ensuring diagnostic information is collected accurately and efficiently.
This is a flexible bank position with shifts offered according to service needs and your availability, providing an excellent opportunity for individuals seeking flexible working arrangements while contributing to service innovation and patient care.
Main duties of the job
The post holder will support the delivery of ophthalmology diagnostic clinics and the Virtual Glaucoma Service by:
- Performing ophthalmic diagnostic investigations including visual acuity testing, visual field assessment, OCT imaging and intraocular pressure measurement following completion of competency-based training.
- Preparing patients for investigations and ensuring they understand the procedures being undertaken.
- Obtaining high-quality diagnostic images and test results to support virtual and face-to-face clinical decision making.
- Recording clinical information accurately within electronic patient records.
- Supporting the smooth running of diagnostic and outpatient clinics.
- Ensuring all ophthalmic equipment is maintained, cleaned and functioning correctly.
- Identifying and escalating concerns regarding patient safety, wellbeing or unexpected findings to registered practitioners.
- Working collaboratively with consultants, optometrists, nurses, administrators and other members of the multidisciplinary team.
- Delivering compassionate, patient-centred care whilst maintaining patient dignity, privacy and confidentiality at all times.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier - Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£13.17 an hour per hour
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
251-BANKOT001-CP
Job locations
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG
United Kingdom
Job description
Job responsibilities
Clinical Duties
- Undertake a range of ophthalmic diagnostic procedures following successful completion of required training and competency assessments.
- Perform visual acuity assessments using standardised methods.
- Carry out visual field testing using automated perimetry equipment.
- Perform Optical Coherence Tomography (OCT) imaging to agreed departmental standards.
- Measure and record intraocular pressure using approved equipment and techniques.
- Undertake additional diagnostic procedures as deemed competent and appropriate to the role.
- Ensure all diagnostic information is accurately documented within patient records.
- Escalate any concerns regarding patient condition or unusual findings to a registered practitioner.
- Contribute to the delivery and expansion of the Virtual Glaucoma Service.
- Ensure all diagnostic data required for virtual review clinics is obtained accurately and efficiently.
- Maintain high standards of image quality and data collection to support remote clinical decision-making.
- Assist with high-volume diagnostic clinics designed to improve patient flow and reduce waiting lists.
- Support service developments and new models of care within ophthalmology.
- Welcome patients to the department and provide clear explanations regarding investigations and procedures.
- Reassure anxious patients and provide support throughout their attendance.
- Treat all patients with dignity, respect and compassion.
- Maintain patient confidentiality in accordance with Trust policies and data protection legislation.
- Respond appropriately to patient concerns and escalate complaints or issues when required.
- Accurately enter data onto electronic patient records and departmental systems.
- Ensure patient investigations are correctly recorded and filed.
- Assist with appointment preparation and clinic organisation where required.
- Maintain accurate records in accordance with departmental and Trust policies.
- Ensure diagnostic equipment is cleaned and maintained in accordance with local procedures.
- Report equipment faults promptly.
- Participate in routine quality assurance processes as required.
- Support effective stock management and minimise waste.
- Communicate effectively with patients, relatives and carers.
- Liaise professionally with ophthalmologists, optometrists, nurses, technicians and administrative staff.
- Participate in team meetings, training sessions and service improvement initiatives.
- Complete all statutory and mandatory training requirements.
- Undertake competency-based training related to ophthalmic diagnostic testing.
- Participate in appraisal and personal development processes.
- Maintain knowledge and skills appropriate to the role.
- Support the induction and development of new staff where appropriate.
- This is a Bank position with no guaranteed hours.
- Shifts will be offered in accordance with service requirements and staff availability.
- The post holder may be required to work across diagnostic, outpatient and virtual clinic environments within Ophthalmology.
- Flexibility to support evening and weekend clinics may be required to meet service demands.
- Support the expansion of an innovative Virtual Glaucoma Service.
- Flexible bank working opportunities.
- Comprehensive training and competency programme.
- Opportunity to develop specialist ophthalmology skills.
- Work within a friendly and supportive multidisciplinary team.
- Contribute to improving patient access and reducing waiting times across ophthalmology services.
This approach will read much more like an NHS Jobs advert and directly links the recruitment need to your glaucoma transformation work, which should help attract candidates interested in diagnostic and technician roles.
Job description
Job responsibilities
Clinical Duties
- Undertake a range of ophthalmic diagnostic procedures following successful completion of required training and competency assessments.
- Perform visual acuity assessments using standardised methods.
- Carry out visual field testing using automated perimetry equipment.
- Perform Optical Coherence Tomography (OCT) imaging to agreed departmental standards.
- Measure and record intraocular pressure using approved equipment and techniques.
- Undertake additional diagnostic procedures as deemed competent and appropriate to the role.
- Ensure all diagnostic information is accurately documented within patient records.
- Escalate any concerns regarding patient condition or unusual findings to a registered practitioner.
- Contribute to the delivery and expansion of the Virtual Glaucoma Service.
- Ensure all diagnostic data required for virtual review clinics is obtained accurately and efficiently.
- Maintain high standards of image quality and data collection to support remote clinical decision-making.
- Assist with high-volume diagnostic clinics designed to improve patient flow and reduce waiting lists.
- Support service developments and new models of care within ophthalmology.
- Welcome patients to the department and provide clear explanations regarding investigations and procedures.
- Reassure anxious patients and provide support throughout their attendance.
- Treat all patients with dignity, respect and compassion.
- Maintain patient confidentiality in accordance with Trust policies and data protection legislation.
- Respond appropriately to patient concerns and escalate complaints or issues when required.
- Accurately enter data onto electronic patient records and departmental systems.
- Ensure patient investigations are correctly recorded and filed.
- Assist with appointment preparation and clinic organisation where required.
- Maintain accurate records in accordance with departmental and Trust policies.
- Ensure diagnostic equipment is cleaned and maintained in accordance with local procedures.
- Report equipment faults promptly.
- Participate in routine quality assurance processes as required.
- Support effective stock management and minimise waste.
- Communicate effectively with patients, relatives and carers.
- Liaise professionally with ophthalmologists, optometrists, nurses, technicians and administrative staff.
- Participate in team meetings, training sessions and service improvement initiatives.
- Complete all statutory and mandatory training requirements.
- Undertake competency-based training related to ophthalmic diagnostic testing.
- Participate in appraisal and personal development processes.
- Maintain knowledge and skills appropriate to the role.
- Support the induction and development of new staff where appropriate.
- This is a Bank position with no guaranteed hours.
- Shifts will be offered in accordance with service requirements and staff availability.
- The post holder may be required to work across diagnostic, outpatient and virtual clinic environments within Ophthalmology.
- Flexibility to support evening and weekend clinics may be required to meet service demands.
- Support the expansion of an innovative Virtual Glaucoma Service.
- Flexible bank working opportunities.
- Comprehensive training and competency programme.
- Opportunity to develop specialist ophthalmology skills.
- Work within a friendly and supportive multidisciplinary team.
- Contribute to improving patient access and reducing waiting times across ophthalmology services.
This approach will read much more like an NHS Jobs advert and directly links the recruitment need to your glaucoma transformation work, which should help attract candidates interested in diagnostic and technician roles.
Person Specification
TRAINING AND QUALIFICATIONS
Essential
- GCSE in English and Maths (or equivalent skill level)
- Evidence of personal development
Desirable
- NVQ level 3 or equivalent
- Imaging qualification
- Ophthalmic qualification
EXPERIENCE AND KNOWLEDGE
Essential
- Previous experience within a healthcare setting
- Excellent computer skills including Word processing and use of Excel.
Desirable
- Previous experience within ophthalmology
- Basic knowledge and understanding of ophthalmic anatomy and physiology and disease processes
- Experience in using digital photographic techniques
SKILLS AND ABILITY
Essential
- Good communication skills - able to communicate verbally and in writing to staff, patients and relatives.
- Ability to prioritise workload and manage own time effectively
- Able to build effective working relationships with staff and colleagues
- Able to work effectively as part of a multidisciplinary team
- IT skills
- Patient focused
- Analyses problems and implements effective and appropriate solutions
- Ability to deal with difficult/sensitive situations
Desirable
- Visual acuity/ field testing
- Analyses problems and contributes to finding solutions
OTHER SPECIFIC REQUIREMENTS
Essential
- Professional at all times
- Motivated and able to motivate others
- Calm and objective
- Approachable
- Good interpersonal skills
Person Specification
TRAINING AND QUALIFICATIONS
Essential
- GCSE in English and Maths (or equivalent skill level)
- Evidence of personal development
Desirable
- NVQ level 3 or equivalent
- Imaging qualification
- Ophthalmic qualification
EXPERIENCE AND KNOWLEDGE
Essential
- Previous experience within a healthcare setting
- Excellent computer skills including Word processing and use of Excel.
Desirable
- Previous experience within ophthalmology
- Basic knowledge and understanding of ophthalmic anatomy and physiology and disease processes
- Experience in using digital photographic techniques
SKILLS AND ABILITY
Essential
- Good communication skills - able to communicate verbally and in writing to staff, patients and relatives.
- Ability to prioritise workload and manage own time effectively
- Able to build effective working relationships with staff and colleagues
- Able to work effectively as part of a multidisciplinary team
- IT skills
- Patient focused
- Analyses problems and implements effective and appropriate solutions
- Ability to deal with difficult/sensitive situations
Desirable
- Visual acuity/ field testing
- Analyses problems and contributes to finding solutions
OTHER SPECIFIC REQUIREMENTS
Essential
- Professional at all times
- Motivated and able to motivate others
- Calm and objective
- Approachable
- Good interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG
United Kingdom
Employer's website
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Bank, Band 6, Social Worker/CPN, Watford - SW1457-SW1460
Hertfordshire Partnership University NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336196
Job summary
We are currently seeking an experienced Social Worker/CPN, at Band 6 to work via a Bank Contract, based in Watford for our Community Adult Mental Health Team. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.
As a Social Worker, you will work as a member of the multi-disciplinary team, providing high quality social care services to adults of all ages experiencing mental ill-health. The core functions of the role will be to provide assessment, care planning and coordination of care from a social perspective to adults accessing the service. You will delivery recovery-focused care and support to service users and their carers that is focused on the principles of choice, control, and independence, as well as ensuring safety. You will act as a champion of social care and safeguarding in your locality.
HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
All applicants need to hold a valid Registration and can evidence this, and at least two years, or more experience
Main duties of the job
You will actively address adversity and will support adults at risk of social inclusion and assist adults accessing support to deal with a range of adverse circumstances. You will actively champion equality and diversity and be expected to challenge discrimination in all its forms as part of your role.
You will hold a caseload which may comprise of adults experiencing a wide range of mental health and social care needs. You will ensure that you maintain constant reflection and development of your practice and will ensure your continuing professional development in line with the standards set out by the professional regulator, Social Work England.
You will be expected to work in partnership with service users and carers, so that they can feel empowered, and services can be improved because of feedback of their experiences. Partnership working is a key component of this post, both within and outside of the Trust, and you will need to be innovative in ensuring that there is a range of appropriate services locally to support individual recovery journeys.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as anOutstandingprovider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 a year per annum pro rata
Contract
Bank
Working pattern
Full-time
Reference number
367-Bank-SW/CPN-E
Job locations
Colne House, Upton Road, Watford, WD18 0JP
Watford
WD18 0JP
United Kingdom
Job description
Job responsibilities
If you are not already an Approved Mental Health Professional (AMHP), you will be prepared to undertake the training required to undertake the AMHP role as your career progresses. If you are already an AMHP, you will contribute to the Trusts countywide AMHP rota.
Be a champion of social care with a comprehensive understanding of legislation and statutory guidance.
Take a lead in the promotion of adult safeguarding practice and undertake safeguarding enquires and contribute to the provision of care plans that protect both adults and children from abuse.
Undertake comprehensive assessments and reviews, for people who may present with a high risk, or those with significant interpersonal, social, legal and/or environmental complexities, ensuring people are assessed appropriately against social care eligibility criteria as defined by The Care Act 2014.
Offer direct support to service users and their carers, and to colleagues, through information and advice, to ensure that those who do not meet social care eligibility are appropriately signposted and supported.
Ensure that appropriate health and social care services are commissioned with and on behalf of service users, including the duty to offer direct payments, and that processes are in place for service users to be charged by the local authority for the social care services they receive, if applicable.
Ensure that commissioned services allow choice to service users and carers and focus on people living in the community with appropriate support and access to universal services.
Please see JD attached for further information and responsibilities required
Job description
Job responsibilities
If you are not already an Approved Mental Health Professional (AMHP), you will be prepared to undertake the training required to undertake the AMHP role as your career progresses. If you are already an AMHP, you will contribute to the Trusts countywide AMHP rota.
Be a champion of social care with a comprehensive understanding of legislation and statutory guidance.
Take a lead in the promotion of adult safeguarding practice and undertake safeguarding enquires and contribute to the provision of care plans that protect both adults and children from abuse.
Undertake comprehensive assessments and reviews, for people who may present with a high risk, or those with significant interpersonal, social, legal and/or environmental complexities, ensuring people are assessed appropriately against social care eligibility criteria as defined by The Care Act 2014.
Offer direct support to service users and their carers, and to colleagues, through information and advice, to ensure that those who do not meet social care eligibility are appropriately signposted and supported.
Ensure that appropriate health and social care services are commissioned with and on behalf of service users, including the duty to offer direct payments, and that processes are in place for service users to be charged by the local authority for the social care services they receive, if applicable.
Ensure that commissioned services allow choice to service users and carers and focus on people living in the community with appropriate support and access to universal services.
Please see JD attached for further information and responsibilities required
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- Registration with Social Work England
- Education to degree level
- Relevant post-qualifying training for social workers
- Training and experience in Safeguarding
Desirable
- Approved Mental Health Professional/Best Interests Assessment Training
AREAS OF EXPERIENCE AND KNOWLEDGE
Essential
- Minimum of 2 years post qualification experience
- Experience of undertaking assessments, focussed as personalisation, choice and control, and care planning
- Experience of multidisciplinary working and ability to work collaboratively
COMMUNICATION SKILLS
Essential
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
PHYSICAL SKILLS
Essential
- Ability to visit and attend meetings at a variety of locations and environments
- Car driver
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- Registration with Social Work England
- Education to degree level
- Relevant post-qualifying training for social workers
- Training and experience in Safeguarding
Desirable
- Approved Mental Health Professional/Best Interests Assessment Training
AREAS OF EXPERIENCE AND KNOWLEDGE
Essential
- Minimum of 2 years post qualification experience
- Experience of undertaking assessments, focussed as personalisation, choice and control, and care planning
- Experience of multidisciplinary working and ability to work collaboratively
COMMUNICATION SKILLS
Essential
- Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports
PHYSICAL SKILLS
Essential
- Ability to visit and attend meetings at a variety of locations and environments
- Car driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Colne House, Upton Road, Watford, WD18 0JP
Watford
WD18 0JP
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Colne House, Upton Road, Watford, WD18 0JP
Watford
WD18 0JP
United Kingdom
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Practitioner / Nursing Associate
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 23 day(s) ago
Reference: 2336188
Job summary
We are looking to recruit a qualified Band 4 Assistant Practitioner / Nursing Associate to join Whitlingham Ward, a female inpatient ward within Secure Services at Hellesdon Hospital.
Whitlingham Ward is a dedicated and supportive team committed to providing high-quality, trauma-informed care to women receiving treatment within a secure mental health setting. We foster a positive and collaborative working environment where staff are valued, innovative ideas are encouraged, and professional development is actively supported.
Are you highly motivated and passionate about delivering compassionate, person-centred care? Do you believe in keeping service users, their recovery goals, and their support networks at the heart of everything you do? Would you like to work within a dynamic, recovery-focused multidisciplinary team that is committed to making a meaningful difference in the lives of women with complex mental health needs?
We are seeking enthusiastic, resilient, and forward-thinking practitioners who are dedicated to promoting recovery, enhancing patient experience, and supporting service users on their journey towards greater independence and wellbeing. If you share our values and are committed to providing exceptional care within a secure setting, we would love to hear from you.
Main duties of the job
We are looking for energised individuals who will be excited to be part of something very special. We want creativity, innovative ideas and passion towards providing excellent patient care. If you want to make a difference in people's lives and change it for the better than we want you to be part of our fantastic team!
Working alongside our Clinical Support Workers and Registered Nurses, you will work a combination of shifts including unsociable hours, weekends and bank holidays.
You will be responsible for assessments, risk management, care planning, and co-ordination of care delivery. You will support the Registered Nurses with the day to day activities and provide support to service users throughout their recovery journey.
Working within a well-resourced team, supported with regular supervision and opportunities to work in partnership with health and social care in the wider multi-disciplinary service, we want to develop the role of Assistant Practitioner to enable participation in a wider range of opportunities including change management projects such as quality improvement.
About us
Our Trust values of Team, Accountability, Learn and Kind sum up perfectly what this role encompasses. If you have the right values to join our organisation, you will be supported with a programme of training and development.
There are endless opportunities available, and we are keen to welcome new faces to join our team on a permanent basis. We understand that to attract the best people, we need to develop career pathways and support staff to reach their full potential. We pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
In addition, we also offer the following benefits:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- gym membership
- NHS discounts and many more.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year gross per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
246-GYW8183005-A
Job locations
Whitlingham Ward, Hellesdon Hospital
Drayton High Road
Norwich
NR65BE
United Kingdom
Job description
Job responsibilities
Please note that applicants for this role require:
A Care certificate or completed within first 12 weeks of start date, or relevant equivalent qualification.
AND
Foundation Degree in Health and Social Care / Mental Health at Level 5 orApprenticeship in Health & Social Care / Mental Health Level 5.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please note that applicants for this role require:
A Care certificate or completed within first 12 weeks of start date, or relevant equivalent qualification.
AND
Foundation Degree in Health and Social Care / Mental Health at Level 5 orApprenticeship in Health & Social Care / Mental Health Level 5.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Registered Nursing Associate - on the NMC Register
- Care Certificate
Experience
Essential
- Understanding the importance of the promotion of health and wellbeing - "Making every Contact Count"
- Previous experience of working in an NHS health care setting
Desirable
- Experience of working in other NHS settings
Skills
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of the MDT
- Ability to deal with non-routine and unpredictable nature of the work load and individual SU contact
Desirable
- Be an effective role model
Other
Essential
- Ability to move between Trust sites as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in clinical supervision and reflective practice
Knowledge
Essential
- Understanding of the scope and the role of the Nursing Associate in the context of the team and the organisation, and how the role may contribute to service development
Desirable
- Understanding of evidence based practice
Person Specification
Qualifications
Essential
- Registered Nursing Associate - on the NMC Register
- Care Certificate
Experience
Essential
- Understanding the importance of the promotion of health and wellbeing - "Making every Contact Count"
- Previous experience of working in an NHS health care setting
Desirable
- Experience of working in other NHS settings
Skills
Essential
- Ability to work effectively as a team player under appropriate supervision and as part of the MDT
- Ability to deal with non-routine and unpredictable nature of the work load and individual SU contact
Desirable
- Be an effective role model
Other
Essential
- Ability to move between Trust sites as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in clinical supervision and reflective practice
Knowledge
Essential
- Understanding of the scope and the role of the Nursing Associate in the context of the team and the organisation, and how the role may contribute to service development
Desirable
- Understanding of evidence based practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Whitlingham Ward, Hellesdon Hospital
Drayton High Road
Norwich
NR65BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Whitlingham Ward, Hellesdon Hospital
Drayton High Road
Norwich
NR65BE
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Medical Secretary - Obsteterics & Gynaecology
East Lancashire Hospitals NHS Trust View all jobs
Posted 23 day(s) ago
Reference: 2336186
Job summary
The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant in respect of his/her NHS work and to the supporting medical team.
To provide a secretarial service: accurately producing from digital dictation system, patient related correspondence /reports/discharges of a sensitive and complex nature, using appropriate software and within specific timescales
Main duties of the job
- Open and prioritise correspondence (which is often of a highlysensitive and confidential nature) on behalf of consultant ensuring thaturgent correspondence receives prompt attention.
- Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary.
- Ensure that relevant investigation/ results received after patient's discharge are communicated to GP's where appropriate, particularly where treatment may be required.
- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
- Receive, manage and prioritise telephone and personal queries, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of consultant and clinical team. Deal with queries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate.
About us
East Lancashire Hospitals NHS Trust was formed in 2003 from the merger of Blackburn, Hyndburn and Ribble Valley NHS Trust and the Burnley Hospitals NHS Trust. East Lancashire Hospitals NHS Trust provides a caring service to a population of approximately 520,000.
Services are provided from two main sites, the Royal Blackburn Hospital and Burnley General Hospital.The Royal Blackburn Hospital and Phase V at Burnley General Hospital are significant PFI developments.
In 2006 a service reconfiguration, 'meeting patients needs' was implemented which resulted in the Blackburn site becoming the centre for all acute services in East Lancashire. The ED at Blackburn is the only ED for East Lancashire and since 2012 has become a Trauma Unit in the Lancashire Trauma network with the trauma centre at the Royal Preston Hospital. The ED is supported by Urgent Care Centres at Blackburn and Burnley and a Minor Injuries Unit at Accrington.
Burnley is the site for the East Lancashire Women and Newborn Centre with an in-patient obstetric unit. There is a midwife led birthing unit off the Hospital site in Blackburn
In 2012 the Royal Blackburn Hospital was designated as one of the Lancashire Vascular Centres.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
435-F077-26-A
Job locations
Burnley General Hospital
Casterton Avenue
Burnley
BB10 2PQ
United Kingdom
Job description
Job responsibilities
- Respond to queries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary.
- Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes.
- Participate in the training and supervision of Support Medical Secretaries, Medical Audio Typists and work experience students, which will involve planning and allocation of work, and checking of letters produced for accuracy, as appropriate
- Undertake self-supervision and effective self-organisation in terms of:
- co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management;
- liaising with other secretaries to ensure fair distribution of work by mutual assistance;
- Establish and maintain efficient office systems, including filing systems and maintain a booking out and/or booking in system for case-notes.
- Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input)
- Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means.
- Input and extract data from hospital systems and other relevant software programmes, which may be Trust-wide or specialty-specific.
Job description
Job responsibilities
- Respond to queries from patients and Healthcare personnel as appropriate. Provide empathy and reassurance to patients where necessary.
- Manage patient investigation results. Check all incoming laboratory/radiology results, ensuring that abnormal results are communicated promptly to appropriate Clinician. Ensure all reports are seen and signed by Clinician prior to filing in case-notes.
- Participate in the training and supervision of Support Medical Secretaries, Medical Audio Typists and work experience students, which will involve planning and allocation of work, and checking of letters produced for accuracy, as appropriate
- Undertake self-supervision and effective self-organisation in terms of:
- co-ordinating annual and other leave in co-operation with other secretaries, and with the approval of management;
- liaising with other secretaries to ensure fair distribution of work by mutual assistance;
- Establish and maintain efficient office systems, including filing systems and maintain a booking out and/or booking in system for case-notes.
- Liaise with Admissions Department in respect of patients requiring hospital admission, ensuring that relevant information or instructions are communicated effectively. Ensure that all relevant investigations are available prior to admission and in particular that any problem with the potential to delay admission/surgery is brought to the urgent attention of the relevant clinician (may be necessary to liaise with or organise input of other Clinicians prior to admission (eg anaesthetic assessment) or to co-ordinate arrangements where procedures require multidisciplinary input)
- Maintain confidentiality at all times, ensuring that information is only divulged to authorised sources and by appropriate means.
- Input and extract data from hospital systems and other relevant software programmes, which may be Trust-wide or specialty-specific.
Person Specification
Qualifications
Essential
- GCSE English at Grade 'C' or above or equivalent
- AMSPAR Diploma or equivalent extensive medical secretarial experience
- RSA/OCR Level III or equivalent
- Proficient IT skills (use of Microsoft office packages - particularly word and excel)
- Working knowledge of medical terminology
Experience
Essential
- Ability to accurately transcribe complex dictation
- Previous Medical secretarial experience
- Experience using the hospital's Electronic Patient Record system
- Previous experience working in an NHS Office environment
Skills
Essential
- Clear and accurate written and verbal communication and ability to converse in a positive professional manner
- Proven ability to work in a team and be supportive of team members
- Highly motivated and possess enthusiasm for developing the role
- Good organisational skills. Manage/priorities own workload
- Ability to use own initiative and work without close supervision
Person Specification
Qualifications
Essential
- GCSE English at Grade 'C' or above or equivalent
- AMSPAR Diploma or equivalent extensive medical secretarial experience
- RSA/OCR Level III or equivalent
- Proficient IT skills (use of Microsoft office packages - particularly word and excel)
- Working knowledge of medical terminology
Experience
Essential
- Ability to accurately transcribe complex dictation
- Previous Medical secretarial experience
- Experience using the hospital's Electronic Patient Record system
- Previous experience working in an NHS Office environment
Skills
Essential
- Clear and accurate written and verbal communication and ability to converse in a positive professional manner
- Proven ability to work in a team and be supportive of team members
- Highly motivated and possess enthusiasm for developing the role
- Good organisational skills. Manage/priorities own workload
- Ability to use own initiative and work without close supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Burnley General Hospital
Casterton Avenue
Burnley
BB10 2PQ
United Kingdom
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Burnley General Hospital
Casterton Avenue
Burnley
BB10 2PQ
United Kingdom
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Qualified Technician Job Share - Scunthorpe
East Midlands Ambulance Service NHS Trust View all jobs
Posted 23 day(s) ago
Reference: 2336185
Job summary
An exciting opportunity has arisen for a qualifedTechnician to join us on a job-share basis at Scunthorpe Ambulance station The successful candidate will work 18.75 hours
About you
You must be already working as a Qualified Technician to apply for this position. You will serve your community responding to 999 calls as part of an emergency ambulance crew. You will deal with a range of different people and situations and use clinical guidelines to manage and direct patients to the most appropriate care pathway.
Main duties of the job
This role requires motivation, commitment and personal resilience as well as an ability to reflect and seek feedback on clinical practice.
You must have excellent communication skills, be friendly and work well within a team. It is important to be reliable and punctual in your work due to the nature of an emergency service and the need to respond promptly to incidents/calls. A commitment to continual professional development is also essential due to the evolving nature of emergency and urgent care.
You must also embrace and promote equality, diversity and inclusivity in your role and at every opportunity.You will be required to make clinical decisions as a Technician and will be the lead clinician if crewed up with an Emergency Ambulance Associate, which will enable you to provide patients with potentially life-saving care at the scene as well as linking patients with alternative care pathways within the community.
About us
EMAS has five values which underpins everything we do; how we deliver our services and how we work with each other. Our values were updated in 2018 to reflect our commitment to encouraging innovation, team and partnership working, and looking outwards as well as inwards.
By living these values and supporting others to do the same, we will help to make sure that EMAS is an organisation we can all be proud of.
- Respect: Respect for our patients and each other
- Integrity: Acting with integrity by doing the right thing for the right reasons
- Contribution: Respecting and valuing everyone's contribution, and encouraging innovation
- Teamwork: Working together, supporting each other, and collaborating with other organisations
- Competence: Continually developing and improving competence
There are many qualities you will need to make a success of being a member of the EMAS team. Some you will learn as your career develops; others are personal skills:
- A willingness to work as a member of a team
- Good communication skills
- Manual-handling skills (for some roles)
- Excellent driving skills (for some roles)
- Initiative
- Decision-making skills
- A calm manner even in the most challenging situations
- A willingness to learn and further develop your skills
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, current section 2 plus unsociable hours
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
335-A-2082
Job locations
Scunthorpe Ambulance Station
Normandby Road
Scunthorpe
DN156AL
United Kingdom
Job description
Job responsibilities
As a Technician, you will provide appropriate care, treatment and transportation of all categories of patients (including emergency and non-emergency cases) using the highest quality of skills and promoting the safety and well-being of patients at all times. To provide this care in accordance with the Institute of Health and Care Development (IHCD) standards and within the scope of the Trusts protocols and procedures.
As an Technician, attend cases of accident and sudden illness and respond to urgent, special and planned patient transfer requests. To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required.
To assist in the delivery of high quality and effective clinical and personal care and the transportation of patients, selecting and applying appropriate equipment and skills in line with the scope of practice and associated training.
Please refer to the attached documents for the job description and person specification for the specific job roles (Technician)
Job description
Job responsibilities
As a Technician, you will provide appropriate care, treatment and transportation of all categories of patients (including emergency and non-emergency cases) using the highest quality of skills and promoting the safety and well-being of patients at all times. To provide this care in accordance with the Institute of Health and Care Development (IHCD) standards and within the scope of the Trusts protocols and procedures.
As an Technician, attend cases of accident and sudden illness and respond to urgent, special and planned patient transfer requests. To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required.
To assist in the delivery of high quality and effective clinical and personal care and the transportation of patients, selecting and applying appropriate equipment and skills in line with the scope of practice and associated training.
Please refer to the attached documents for the job description and person specification for the specific job roles (Technician)
Person Specification
Qualifications and Skills
Essential
- Must be Qualified Technician
- Full clean driving licence including Category A - old style licence - or Categories B & C1 - new style licence. Applicants with a minor speeding offence may be considered.
- Emergency Ambulance Driving Qualification
Personal Attributes
Essential
- Displays an ability to sympathise and empathise with other people, a caring disposition.
- Displays a commitment to undertake training as required/personal development
Person Specification
Qualifications and Skills
Essential
- Must be Qualified Technician
- Full clean driving licence including Category A - old style licence - or Categories B & C1 - new style licence. Applicants with a minor speeding offence may be considered.
- Emergency Ambulance Driving Qualification
Personal Attributes
Essential
- Displays an ability to sympathise and empathise with other people, a caring disposition.
- Displays a commitment to undertake training as required/personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Midlands Ambulance Service NHS Trust
Address
Scunthorpe Ambulance Station
Normandby Road
Scunthorpe
DN156AL
United Kingdom
Employer's website
https://www.emas.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Midlands Ambulance Service NHS Trust
Address
Scunthorpe Ambulance Station
Normandby Road
Scunthorpe
DN156AL
United Kingdom
Employer's website
https://www.emas.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Advisor
South Leicestershire Medical Group View all jobs
Posted 23 day(s) ago
Reference: 2336182
Job summary
South Leicestershire Medical Group are looking for a compassionate and motivated patient services advisor to join our friendly and supportive team. This is a rewarding opportunity to make a real difference within the local community by supporting our patients with high-quality care in a professional and welcoming environment.
As part of our team, you will work alongside experienced clinical and non clinical team who are passionate about delivering excellent patient care.
What we can offer?
- Full time/part time hours available
- Annual leave increasing with long term service
- NHS pension
- NHS Blue Light Discount
- Salary Sacrifice Scheme (T&C's apply)
- Mental Health first aiders
- Access to NHS employee mental health support
- Guest speakers at Protected Learning Time meetings
- Continued personal and career development opportunities
- Free tea & coffee
- Summer and Christmas social events
- Free on-site parking
Main duties of the job
This is an excellent opportunity for an individual who is dynamic with the initiative to contribute towards an efficient and welcoming service for our patients. We are seeking a highly motivated, energetic, and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Advisor, when dealing with the public, you must be empathetic, confidentiality is integral to this role; with initiative to work effectively alone and efficiently as part of a team in a very busy environment.
About us
South Leicestershire Medical Group is a dynamic, progressive, and supportive place to work and are proud of our clinical care and innovation. We currently have a diverse clinical team supported by a progressive administrative structure, caring for a total of 25,000 patients over six sites in the South of Leicestershire, covering Market Harborough, Fleckney and Great Glen.
Details
Date posted
11 September 2026
Pay scheme
Other
Salary
£12.73 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3364-26-0006
Job locations
Kibworth Medical Centre
Smeeton Road
Kibworth Beauchamp
Leicester
LE8 0LG
United Kingdom
Job description
Job responsibilities
Job responsibilities include:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring to carefully record all relevant details and referring to duty doctor where necessary.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence
- Ensure that all new patients are registered onto the computer system promptly and accurately.
Job description
Job responsibilities
Job responsibilities include:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the visit book, ensuring to carefully record all relevant details and referring to duty doctor where necessary.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence
- Ensure that all new patients are registered onto the computer system promptly and accurately.
Person Specification
Experience
Essential
- - Experience working in a busy, environment with patient services pressures. Ideally, in a GP practice.
- - Experience working with System One.
Person Specification
Experience
Essential
- - Experience working in a busy, environment with patient services pressures. Ideally, in a GP practice.
- - Experience working with System One.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Leicestershire Medical Group
Address
Kibworth Medical Centre
Smeeton Road
Kibworth Beauchamp
Leicester
LE8 0LG
United Kingdom
Employer's website
https://www.southleicestershiremedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
South Leicestershire Medical Group
Address
Kibworth Medical Centre
Smeeton Road
Kibworth Beauchamp
Leicester
LE8 0LG
United Kingdom
Employer's website
https://www.southleicestershiremedicalgroup.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Referral Navigator - Physical Health & Rehabilitation Psychology
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336162
Job summary
The Physical Health & Rehabilitation Psychology Referral Navigator will assist with co-ordinating and ensuring the successful day to day management of all referrals in the NCIC PHRP Referral Pathway for Adults.
The post holder will be working across the service, to complete appropriate clinical triage, to respond to referrers, identify problems with patient flow and to ensure patients are moved smoothly through the pathways on EMIS (electronic patient record).
This is an exciting opportunity to join the Physical Health and Rehabilitation Team.
Main duties of the job
To work efficiently and autonomously whilst also working with the clinical team to ensure the best level of care and service is provided.
The post holder will be responsible for reporting regularly to supervisors and senior management ensuring transparent findings, contribute to strategy and improvement plans.
To implement and maintain ongoing collection and reporting of accurate and timely data, to monitor the care of patients moving through the PHRP pathway.
To ensure validation of pathway waiting times on a regular and frequent basis (weekly, monthly, annually).
To lead and participate in service and pathway audit and service evaluation looking to highlight any potential service improvement needs.
To offer practical support to multi-disciplinary teams to take forward service change and improvements to benefit staff and patients.
Part of the role will also involve offering brief screening calls to patients. You will also support clinicians to move patients to the correct pathway and out of the service, and will liaise, on behalf of clinicians if necessary, with GPs, referrers, other statutory and non-statutory services in the Trust to ensure clients are signposted to the best service.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
262-A-26-8244106
Job locations
Carlisle - TBC
Carlisle
CA1 2NS
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Degree or equivalent professional qualification, e.g., nursing qualification
- Core mental health qualification, degree level or equivalent in mental health nursing, social work or similar
Desirable
- Further qualification or equivalent experience appropriate to seniority of this position required at this level.
Knowledge and Experience
Essential
- Experience of clinical work within the NHS with a wide variety of client groups, across the whole life course with presenting problems that reflect the full range of clinical severity including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and threat of physical abuse.
- Experience of managing change.
- Knowledge of medical terminology.
- Experience using computers for databases or data- analysis and reporting structures.
Desirable
- To have worked as part of a team within a statutory or voluntary care setting.
- Experience in conducting research projects or service related audit.
- Experience of delivering training.
- Experience of group work.
- Experience of working within a variety of mental health settings i.e. Adult Mental Health Teams and/or an IAPT service.
- Knowledge of legislation in relation to the client group and mental health.
- Experience of EMIS and other healthcare related systems.
Skills and Aptitudes
Essential
- Ability to work reliably and consistently with work agreed and managed at regular intervals.
- High level communication skills (written and verbal) including an ability to communicate and work in settings in which the atmosphere may be highly emotive. The patients we deal with often have a history pf abuse, trauma, loss and complex psychological needs; the post holder will need to contact patients and discuss relevant history.
- Ability to communicate sensitive information to service users, cares and colleagues.
- Good communication skills (written and verbal) including an ability to communicate and work across a number of different settings.
- Ability to work with people from different backgrounds and of different ages.
- Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
- An ability and confidence to interact effectively with staff from all disciplines.
- An ability to interact effectively with clients, family members, /paid carers.
- Ability to undertake psychologically informed research projects under supervision.
- Good organisational and time management skills and the ability to plan and prioritise own workload.
- Ability to accept and use supervision appropriately and effectively.
- Ability to undertake travel across a wide geographical area.
- Ability and willingness to work outside office hours when required by the role.
- Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour
Desirable
- Ability to communicate sensitive information to others.
- Ability to organise and prioritise workload and time.
- Received training (either formal of through experience) and carried out risk assessments within scope of practice
- An awareness of own strengths and limitations.
- Skills in providing consultation to other professional and nonprofessional groups.
Other Requirements
Essential
- Evidence of continuing professional development as recommended by the relevant professional body.
- Ability to work as part of a team and independently.
- Able to work in the UK.
- A positive approach to working with adults with psychological difficulties and long-term physical health conditions.
- Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults mental health difficulties
- Awareness of own strengths and limitations.
- Ability and willingness to work flexibly across all service locations in Cumbria as appropriate and required by the service.
- Ability to travel to any PHRP locations independent of Public transport.
Person Specification Qualifications Essential Degree or equivalent professional qualification, e.g., nursing qualification Core mental health qualification, degree level or equivalent in mental health nursing, social work or similar Desirable Further qualification or equivalent experience appropriate to seniority of this position required at this level. Knowledge and Experience Essential Experience of clinical work within the NHS with a wide variety of client groups, across the whole life course with presenting problems that reflect the full range of clinical severity including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and threat of physical abuse. Experience of managing change. Knowledge of medical terminology. Experience using computers for databases or data- analysis and reporting structures. Desirable To have worked as part of a team within a statutory or voluntary care setting. Experience in conducting research projects or service related audit. Experience of delivering training. Experience of group work. Experience of working within a variety of mental health settings i.e. Adult Mental Health Teams and/or an IAPT service. Knowledge of legislation in relation to the client group and mental health. Experience of EMIS and other healthcare related systems. Skills and Aptitudes Essential Ability to work reliably and consistently with work agreed and managed at regular intervals. High level communication skills (written and verbal) including an ability to communicate and work in settings in which the atmosphere may be highly emotive. The patients we deal with often have a history pf abuse, trauma, loss and complex psychological needs; the post holder will need to contact patients and discuss relevant history. Ability to communicate sensitive information to service users, cares and colleagues. Good communication skills (written and verbal) including an ability to communicate and work across a number of different settings. Ability to work with people from different backgrounds and of different ages. Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS. An ability and confidence to interact effectively with staff from all disciplines. An ability to interact effectively with clients, family members, /paid carers. Ability to undertake psychologically informed research projects under supervision. Good organisational and time management skills and the ability to plan and prioritise own workload. Ability to accept and use supervision appropriately and effectively. Ability to undertake travel across a wide geographical area. Ability and willingness to work outside office hours when required by the role. Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour Desirable Ability to communicate sensitive information to others. Ability to organise and prioritise workload and time. Received training (either formal of through experience) and carried out risk assessments within scope of practice An awareness of own strengths and limitations. Skills in providing consultation to other professional and nonprofessional groups. Other Requirements Essential Evidence of continuing professional development as recommended by the relevant professional body. Ability to work as part of a team and independently. Able to work in the UK. A positive approach to working with adults with psychological difficulties and long-term physical health conditions. Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults mental health difficulties Awareness of own strengths and limitations. Ability and willingness to work flexibly across all service locations in Cumbria as appropriate and required by the service. Ability to travel to any PHRP locations independent of Public transport.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Carlisle - TBC
Carlisle
CA1 2NS
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Carlisle - TBC
Carlisle
CA1 2NS
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
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Clinical Support worker - Eden Unit *Internal*
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2336157
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Clinical Support worker - 24 hours available
An exciting opportunity has arisen to recruit motivated and enthusiastic Band 3 Clinical Support workers to work on the Eden Unit at Penrith Hospital.
The Eden Unit aims to address the challenges of an aging population and increasing demand on health and care services by providing more patient centred hospital care and empowering people to take control of their health and wellbeing. This will require new ways of working to focus on preventing ill health and ensure services are sustainable for the future.
This role requires you to demonstrate the skills and knowledge to support the provision of high quality care, to support patients with complex needs within the community ward setting.
This is an excellent opportunity for someone who is looking to develop their clinical skills and expertise in caring for patients, working closely with health and social care colleagues to promote independence, facilitate hospital discharge which can be complex and promote independence through reablement and management of long-term conditions.
Main duties of the job
Please see job description
Rota is completed based on service need and this may change to support this. Shifts include days, nights, weekends and bank holidays.
As a Clinical Support worker in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.As a Clinical Support worker , you will work under the direction of a registered nurse, undertaking a range of delegated patient nursing and care duties including clinical observations and recording patient information. This will include supporting patients with personal hygiene and activities of daily living.
Flexible working is required to meet the needs of the patients group.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
262-A-26-8263931
Job locations
Eden Unit, Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
- Theoretical Knowledge
- Experience of a range of care and related procedures
- Clinical observations
- Knowledge of data protection legislation and health and safety at work legislation
- National care certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- Undertake relevant additional training for Clinical Support Workers
Knowledge & Experience
Essential
- Experience of working in health and social care
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work
- Knowledge of of Safeguarding
- Understanding work-related boundaries
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills & Aptitudes
Essential
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
- Time keeping, planning and prioritisation skills
- Basic IT skills to use electronic patient records and other Trust systems
- Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics
- Ability to demonstrate the importance of holistic person centred care and related procedures
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate compassion values and behaviours needed for dignified care
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
- Caring and empathic
- Motivated and with pro-active approach
- Ability to work independently and as part of a team
- Committed to providing high quality patient care
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
- Personal resilience
- Ability to work calmly and effectively under pressure
- Presents as courteous, respectful and helpful and understands the importance of professional image
- Reliable, adaptable ad dependable
Desirable
- Keyboard skills
- Venepuncture
Other Requirements
Essential
- Promote equality and value diversity
- Adhere to Trust Values and professional behaviours
Personal Circumstances
Essential
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Person Specification Qualifications Essential Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3 Theoretical Knowledge Experience of a range of care and related procedures Clinical observations Knowledge of data protection legislation and health and safety at work legislation National care certificate or commitment to complete within 12 weeks of commencing employment Numeracy and Literacy Level 2 Desirable Undertake relevant additional training for Clinical Support Workers Knowledge & Experience Essential Experience of working in health and social care Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision Understanding of the importance of robust, accurate, clear, timely documentation Insight into behaviours and skills of a carer and the need for effective team work Knowledge of of Safeguarding Understanding work-related boundaries Awareness of GDPR and the need for confidentiality Desirable Familiarity with current NHS and social care policies Computer skills Clinical policies and procedures Evidence of understanding of Trust Business Experience of working in the Trust previously Skills & Aptitudes Essential Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication Time keeping, planning and prioritisation skills Basic IT skills to use electronic patient records and other Trust systems Analytical and judgement skills to make decisions based on patient/service user interactions, observations and metrics Ability to demonstrate the importance of holistic person centred care and related procedures Attention to detail Ability to use initiative appropriately Ability to demonstrate compassion values and behaviours needed for dignified care Desire to encourage and support patients to remain as independent as possible Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals Caring and empathic Motivated and with pro-active approach Ability to work independently and as part of a team Committed to providing high quality patient care Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care Personal resilience Ability to work calmly and effectively under pressure Presents as courteous, respectful and helpful and understands the importance of professional image Reliable, adaptable ad dependable Desirable Keyboard skills Venepuncture Other Requirements Essential Promote equality and value diversity Adhere to Trust Values and professional behaviours Personal Circumstances Essential Willing to work flexible hours including nights, weekends and bank holidays Flexible and versatile approach to meet the needs of the service. Desirable Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Eden Unit, Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Eden Unit, Penrith Hospital
Bridge Lane
Penrith
CA11 8HX
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 23 day(s) ago
Reference: 2336151
Job summary
This is an exciting opportunity to be a part of fast-paced support team within the Digital Services department of The Christie. Our Tech Bar team is a well-established, friendly support team who deal with around 4500 service requests a month.The post holder will provide 1st Line Support of all logged IT incidents and requests remotely and on-site when required. The ability to provide a first-class customer service, whilst dealing with IT related issues, will play a large part of this role. This role requires a combination of technical ability, customer care skills, and business awareness. The post holder will be required to respond to service desk tickets, deal with walk-ins and log incidents and service requests.The post holder will work as a part of the 1st Line Team, taking advice and guidance from the 2nd Line support team or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services team.This is a permanent on-site role and not homeworking.
Main duties of the job
To respond and resolve 1st line incidents and requests assigned from the 1st line support team, investigating, and rectifying complex IT issues.Provide support throughout the Trust as well as remote sites e.g., peripheral clinics and Trust satellite sites.Delivering an excellent quality, customer-focused service.Provide advice and expertise on all aspects of IT relating to end user support within the trust.Liaise with relevant third-party maintenance/support providers, recording and escalating any hardware/software issues as required.Provide in-depth technical experience to troubleshoot incidents.To ensure all support requests and incidents via any inbound channel are properly understood and recorded on our ITSM system.To handle escalated tickets from 1st Line support team providing feedback when resolved to support the team's development.Track open tickets maintaining regular contact with individual staff or departments informing them of progress and expected resolution times.Promote good and efficient working practices in the use of IT.
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
413-110102-DS-RS
Job locations
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
- Responsible for logging all Service Desk calls reported by users and answer all enquiries, detailing time and date, customer name and location and the description of the call as well as issuing a call reference number to the user, in line with our Service Desk minimum data set requirement.
- To provide proactive technical 1st Line IT support to all Trust staff.
- To escalate tickets to the 2nd Line and Desktop Support teams.
- To ensure all support requests and incidents via any inbound channel are properly understood and recorded on our ITSM system.
- Track open tickets maintaining regular contact with individual staff or departments informing them of progress and expected resolution times.
- Provide in-depth technical experience to troubleshoot incidents.
- Report any high priority security breaches to your line manager.
- Responsible for ensuring any P1 or P2 ticket are highlighted to your line manager.
- Support the installation and configuration of IT hardware and software as directed.
- Support the video conferencing facilities as required.
- To deliver exceptional Customer Service striving to achieve first time resolution.
- To proactively manage all personal workloads, ensuring all tickets are worked on within the set Service Level Agreements.
- To achieve the set Service Desk KPIs and Service Level Agreements.
- Provide software advice on a variety of systems to enable Trust staff to best utilise available IT systems and resources reducing future Service Desk calls.
- Liaise with third party suppliers and support companies as required.
- To adhere to all Service Desk technical processes and guidelines as well as Trust processes and standards.
- Support and maintain the Digital Services Asset database (CMDB).
- To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles.
- Adhere to security best practices given the confidential information that the post holder may come into contact within their role.
- To contribute towards a personal development plan, ensuring technical knowledge is continually improved.
- Provide support of remote sites e.g., peripheral clinics and Trust satellite sites.
- Any other tasks as reasonably required and requested.To participate in a staff rota covering our core business support hours which is between 8am and 6 pm Monday to Friday excluding bank holidays.
OTHER RESPONSIBILITIES
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the lights of changing circumstances and in consultation with the job holder.
Job description Job responsibilities DUTIES AND RESPONSIBILITIES Responsible for logging all Service Desk calls reported by users and answer all enquiries, detailing time and date, customer name and location and the description of the call as well as issuing a call reference number to the user, in line with our Service Desk minimum data set requirement. To provide proactive technical 1st Line IT support to all Trust staff. To escalate tickets to the 2nd Line and Desktop Support teams. To ensure all support requests and incidents via any inbound channel are properly understood and recorded on our ITSM system. Track open tickets maintaining regular contact with individual staff or departments informing them of progress and expected resolution times. Provide in-depth technical experience to troubleshoot incidents. Report any high priority security breaches to your line manager. Responsible for ensuring any P1 or P2 ticket are highlighted to your line manager. Support the installation and configuration of IT hardware and software as directed. Support the video conferencing facilities as required. To deliver exceptional Customer Service striving to achieve first time resolution. To proactively manage all personal workloads, ensuring all tickets are worked on within the set Service Level Agreements. To achieve the set Service Desk KPIs and Service Level Agreements. Provide software advice on a variety of systems to enable Trust staff to best utilise available IT systems and resources reducing future Service Desk calls. Liaise with third party suppliers and support companies as required. To adhere to all Service Desk technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices given the confidential information that the post holder may come into contact within their role. To contribute towards a personal development plan, ensuring technical knowledge is continually improved. Provide support of remote sites e.g., peripheral clinics and Trust satellite sites. Any other tasks as reasonably required and requested.To participate in a staff rota covering our core business support hours which is between 8am and 6 pm Monday to Friday excluding bank holidays. OTHER RESPONSIBILITIES This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time in the lights of changing circumstances and in consultation with the job holder.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent relevant experience.
Desirable
- ITIL Foundation Certificate.
Experience
Essential
- Customer service skills and fault resolution advising on a wide range of issues and problems
- Multi-tasking ability required to deal with multiple incidents awaiting resolution.
- Positive and flexible approach to work with an ability to cope with uncertainty and adapt whilst working in a busy environment.
- Experience in using Microsoft 365 products.
Desirable
- Experience of working in an NHS organisation.
- Previous experience within a 1st or 2nd line IT support role.
- Worked in large organisation/busy office.
- IT Department background in customer service.
Skills
Essential
- Excellent communication skills - verbal, written, presentational and interpersonal.
- Ability to communicate with a variety of staff at different levels within the organisation.
- Ability to analyse situations / information to identify and resolve a range of problems.
- Ability to use own initiative, coach individuals.
- Able to work to deadlines, prioritise and manage workload in a busy and changing environment.
- Well presented, flexible, positive, resilient, methodical, team player.
- Excellent time management.
Desirable
- Ability to think creatively.
Knowledge
Essential
- Knowledge of Windows Operating Systems and Microsoft products.
Desirable
- Knowledge of the working practices of NHS Trusts.
- Working knowledge of Microsoft Active Directory, DHCP, DNS and Group Policy.
- Understanding of networking / LAN / WAN / Wi-Fi.
- A genuine interest in IT technologies and working 'hands on' within the field.
- Knowledge and understanding of SLAs & priorities.
Values
Essential
- You will demonstrate your values and behaviors mirror those of the Trust
- Professional, calm, and efficient manner.
- Challenges constructively and accepts constructive challenge from others.
- Promotes change and improvement.
Other
Essential
- Ability to undertake shift working including on-call, out-of-hours, weekend, and Public Holidays.
- Able to move computer equipment around the Trust.
Desirable
- Evidence of continuing professional and personal development.
Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. Desirable ITIL Foundation Certificate. Experience Essential Customer service skills and fault resolution advising on a wide range of issues and problems Multi-tasking ability required to deal with multiple incidents awaiting resolution. Positive and flexible approach to work with an ability to cope with uncertainty and adapt whilst working in a busy environment. Experience in using Microsoft 365 products. Desirable Experience of working in an NHS organisation. Previous experience within a 1st or 2nd line IT support role. Worked in large organisation/busy office. IT Department background in customer service. Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal. Ability to communicate with a variety of staff at different levels within the organisation. Ability to analyse situations / information to identify and resolve a range of problems. Ability to use own initiative, coach individuals. Able to work to deadlines, prioritise and manage workload in a busy and changing environment. Well presented, flexible, positive, resilient, methodical, team player. Excellent time management. Desirable Ability to think creatively. Knowledge Essential Knowledge of Windows Operating Systems and Microsoft products. Desirable Knowledge of the working practices of NHS Trusts. Working knowledge of Microsoft Active Directory, DHCP, DNS and Group Policy. Understanding of networking / LAN / WAN / Wi-Fi. A genuine interest in IT technologies and working 'hands on' within the field. Knowledge and understanding of SLAs & priorities. Values Essential You will demonstrate your values and behaviors mirror those of the Trust Professional, calm, and efficient manner. Challenges constructively and accepts constructive challenge from others. Promotes change and improvement. Other Essential Ability to undertake shift working including on-call, out-of-hours, weekend, and Public Holidays. Able to move computer equipment around the Trust. Desirable Evidence of continuing professional and personal development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Christie NHS FT
Address
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Employer's website
https://www.christie.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Christie NHS FT
Address
IT ICT - E00387
Manchester
M20 4BX
United Kingdom
Employer's website
https://www.christie.nhs.uk/ (Opens in a new tab)
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