Job summary

Radiology Booking Officer

Full-time (37.5 hours per week)

Permanent position

Come and join our amazing Isle of Wight Diagnostic Imaging Team.

We are recruiting for an enthusiastic Booking Officerwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care.

Thenew CDC centre has the ability to deliver joined up diagnostic care, and with increased capacity this will ensure our patients will have faster access to treatment, earlier diagnosis, and improved outcomes.

By becoming part of our team, you will have the opportunity to work in innovative ways and play a central role in how we improve patient pathways, delivering the right test, at the right time, in the right place.

We are looking for a highly motivated individuals to provide comprehensive Booking and clerical support to the Diagnostic Imaging Department using a high level of initiative and discretion.

Excellent communication skills are vital as the post-holders will be required to liaise directly with patients, consultants and other hospital/external colleagues face-to-face, on the telephone and in writing.

Main duties of the job

The successful candidate will deal with patient and general enquiries, both in person and on the telephone, keeping relevant records.

The role involves being able to provide effective running of diagnostic bookings.

• Book, amend, and confirm diagnostic appointments using NHS systems
• Maintain accurate waiting lists, ensuring timely escalation of patients approaching breach dates.
• Liaise with Speciality Team Leaders to ensure capacity is used effectively.
• Process patient cancellations, removals, and pathway updates in accordance with elective access policies.
• Support the validation of waiting lists, checking data accuracy and ensuring correct patient tracking lists (PTLs).
• Provide a friendly, professional, and empathetic service to patients and visitors.
• Handle inbound and outbound calls, emails, and face-to-face enquiries in a calm and courteous manner.
• Communicate appointment details clearly, ensuring patients understand times, locations, and requirements.

You will be required to enter request forms onto the CRIS system and cover the reception desk, booking in patients and dealing with enquiries and opening and distributing the post for the department.

This role requires a willingness to work as part of a team as well as the ability to work unsupervised.

The ability to work under pressure, pay attention to detail and have excellent organisational skills are also necessary to manage the pressures of a very busy role.

About us

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Job summary

Come and join our friendly, supportive team making a difference to the lives of children and young people. NELFT is the largest providers of Mental Health Support Teams (MHSTs) in England. The MHSTs deliver evidence-based individual and group interventions in educational settings for children experiencing mild to moderate mental health difficulties aged 5 to 18 years old. The teams also have a strong focus on whole school approaches to improve mental health outcomes for children and young people. The South-West Essex MHST covers a large geographical area incorporating the districts of Thurrock, Basildon and Brentwood and Billericay. We are an early intervention and prevention evidence-based service and as a team we are supportive and passionate in what we deliver. We are a friendly team of professionals who come from multidisciplinary backgrounds. We recognise the needs for a healthy work life balance, and we will consider flexible working applications in line with the trust policies and process. We are a welcoming, compassionate and considerate team, that work incredibly hard to support one another to improve the mental health of our community. Our localities cover large areas so you will need access to a vehicle and have the ability to travel efficiently across the county.

Main duties of the job

The successful candidate will work in partnership with schools, to support children, young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. They will work in partnership with schools, children, young people, and families in the development of plans for the intervention and agreed outcomes. Practitioners will work as autonomous and responsible clinicians within their scope of practice, alongside education colleagues. They will be experienced in the delivery of interventions to support CYP in primary, secondary and higher education settings. The practitioner will complete comprehensive assessments, risk assessments, care plans and reviews. They will be proficient in using Routine Outcome Measures (ROMS) and clinical tools to gather feedback and guide clinical practice, with opportunities for service provision planning and mapping with schools to inform the delivery of support to CYP. The post holder will be supported to work alongside other EMHPs/CWPs in educational settings, as well as working alongside more Senior Mental Health Practitioners to support learning and development. There will be opportunities for individual work, group work and consultation. We offer all staff a robust supervision framework to support with their clinical development.

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Job summary

Come and join our friendly, supportive team making a difference to the lives of children and young people. NELFT is the largest providers of Mental Health Support Teams (MHSTs) in England. Our Southend, Essex and Thurrock. The MHSTs deliver evidence-based individual and group interventions in educational settings for children experiencing mild to moderate mental health difficulties aged 5 to 18 years old. The teams also have a strong focus on whole school approaches to improve mental health outcomes for children and young people. The South-West MHST covers a large geographical area incorporating the districts of Basildon, Brentwood, and Billericay and Thurrock. We are an early intervention and prevention evidence-based service and as a team we are supportive and passionate in what we deliver. We are a friendly team of professionals who come from multidisciplinary backgrounds. We recognise the needs for a healthy work life balance, and we will consider flexible working applications in line with the trust policies and process. We encourage Continual Professional Development (CPD) and are keen to support our staff to grow and progress. We are a welcoming, compassionate and considerate team, that work incredibly hard to support one another to improve the mental health of our community. Our localities cover large areas so you will need access to a vehicle and have the ability to travel efficiently across the county.

Main duties of the job

We are looking for an experienced Mental Health Practitioner with a UK Professional Registration to join our MHST. MHST's are a service designed to support Children and Young People (CYP) with mild to moderate mental health and emotional difficulties within education settings; ensuring they receive faster access to early intervention mental health support. In this post, you will be a senior clinical team member, holding a clinical caseload and supervising junior staff and trainee EMHPs. You will work alongside partner agencies to develop and co-produce training materials and support the delivery of whole school approach models for mental health. Work in partnership with schools CYP, and families in the development of plans for the intervention and agreed outcomes. Support the Locality Clinical Lead with the formulation and treatment and management plans for schools, parents, CYP using a range of specialist psychological interventions appropriate to the service, individual and group. Effectively manage a caseload of CYP with mild to moderate mental health difficulties, complete thorough assessments, risk assessments, care plans and reviews. Provide caseload management and supervision to Trainee Education Mental Health Practitioners, Education Mental Health Practitioner's and Senior Mental Health Practitioner's. Support in the delivery of evidence-based Cognitive Behavioural Therapy (CBT). To work as part of a Multi-Disciplinary Team within your locali

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Job summary

We are looking to recruit either qualified or newly qualified Radiographers. The post is a permanent role with various hours available.

In this role you will participate in a range of Imaging tasks within the X-Ray department across multiple hospital sites .

You will be working as part of a vibrant and dynamic team.A&E, inpatient, outpatient, theatre and mobile Imaging.

The Radiology Department is a progressive, forward thinking team and the candidate will have the opportunity to be involved in the shaping and delivery of the Radiology service. We aspire to create an outstanding service, able to support individual staff needs.

Main duties of the job

Applications are welcome from enthusiastic and motivated newly qualified or experienced Radiographers looking to expand their skills in our busy, friendly Imaging Departments over a number of sites.

Applicants must be adaptable and be prepared to work evenings, nights and weekends as part of a seven-day service delivery. Excellent interpersonal and communication skills are essential, as is the ability to work both autonomously and in a team environment.

We are committed to role extension, career progression and actively encourage CPD. Staff are supported to achieve their personal professional goals and aspirations within imaging modalities.

Undertake a wide range of imaging examinations as per the department's technique protocols contributing towards the key service objectives of the Medical Imaging Department.

You will undertake a variety of examinations including general radiography, fluoroscopy, theatre, dental radiography and mobile imaging.

Provide a quality service for all referrers and to the clients they refer.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Pro Rata Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

272-8269182

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

Essential

• DCR or BSc Diagnostic Radiography or pending qualification
• Registered healthcare professional (HCPC) or student due to qualify as a healthcare professional (HCPC)
• UK ENIC statement of comparability

Desirable

• Knowledge of life support skills
• Word Processing skills

Personal Attributes & Skills

Essential

• Communicate effectively with staff at all levels
• Tact and Diplomacy
• Caring attitude towards patients
• Deal with all clients regardless of medical or social problems
• Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties)
• Able to maintain client confidentiality
• Ability to deal with patients who have received bad news
• Ability to work as part of a team
• Able to follow procedures and protocols
• Able to accommodate the demands of the post as required with flexible working and good attendance.
• Able to travel independently between all sites as required
• Have a Logical & Methodical manner

Knowledge & Experience

Essential

• Recent experience in busy Imaging Department (either as student or qualified radiographer)
• Recent experience in NHS (either as student or qualified radiographer)

Desirable

• Evidence of CPD
• Previous out of hours working

Person Specification Qualifications & Training Essential DCR or BSc Diagnostic Radiography or pending qualification Registered healthcare professional (HCPC) or student due to qualify as a healthcare professional (HCPC) UK ENIC statement of comparability Desirable Knowledge of life support skills Word Processing skills Personal Attributes & Skills Essential Communicate effectively with staff at all levels Tact and Diplomacy Caring attitude towards patients Deal with all clients regardless of medical or social problems Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties) Able to maintain client confidentiality Ability to deal with patients who have received bad news Ability to work as part of a team Able to follow procedures and protocols Able to accommodate the demands of the post as required with flexible working and good attendance. Able to travel independently between all sites as required Have a Logical & Methodical manner Knowledge & Experience Essential Recent experience in busy Imaging Department (either as student or qualified radiographer) Recent experience in NHS (either as student or qualified radiographer) Desirable Evidence of CPD Previous out of hours working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job summary

Macmillan Cancer Support & Information Support Worker will be based at The Lodge Cancer Support and Information Centre. This role will provide advice and support during each patient's acute phase of treatment, from diagnosis to end of treatment, with the responsibility to refer on to our primary care and community services thereafter to deliver personalised care for all.

The post is patient, carer and public facing; much of the role will entail assessing holistic needs and care planning to provide direct information and support, or signposting to appropriate supportive services. Due to the drop-in nature of the service workloads can be variable and demanding, requiring the ability to prioritise and manage multiple tasks at times whilst being proactive in-service development at quieter times.

Main duties of the job

• To provide general, specific and specialist information and support about cancer and cancer services, to ensure patients are signposted at all times during their treatment and beyond.
• Provide information and support for people living with and beyond their cancer diagnosis.
• Provide information and support for people with non-complex care needs.
• To engage with the community services in line with the Peronalised Care Agenda to support patients accessing services from home.
• Recording patient information on the Trusts Systems and undertaking holistic needs assessments as and when required.
• Supporting the introduction of the delivery of prehabilitation to improve patients' outcomes after Cancer.

About us

Why Work With Us

The Lodge provides advice and support to Cancer Patients and their families from diagnosis, during their acute phase of treatment both face to face and by telephone. The Lodge is supported by Macmillan Charity. We offer complementary therapies to our patients and clinics to discuss Benefits Advice. We offer a drop-in service and planned group sessions such as the HOPE programme.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience Dependent on Experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

388-8211873-PC&S

Job locations

The Lodge

Torbay Annexe

Torquay

TQ2 7AA

United Kingdom

Job description

Job responsibilities

Provide sensitive support and guidance to individuals who contact The Lodge Cancer Support and Information Centre via multiple mediums i.e. face to face, telephone and MS teams.

Communicate all information and advice using a range of advanced communication skills including use of reassurance, tact, and empathy.

Assist in the triage of incoming phone calls and drop ins. This will include consideration of callers information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.

Escalating complex decisions to the Manager or Cancer Support Team for assessment and review.

Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion.

Demonstrate the ability to recognise and respond appropriately when faced with an individual in crisis and to act as appropriate, knowing when to signpost or refer onwards.

Support information delivery to patients and carers on a wide range of matters, including financial and benefits advice, grant applications, emotional support, fatigue management, complementary therapies and supportive therapies.

To facilitate wellbeing and relaxation sessions as delegated by, or alongside, The Lodge Manager i.e. HOPE course and other group sessions.

Support the Lodge Manager in co-ordinating the day to day running of the information and support services.

To support data collection to facilitate service improvements, quality and audit.

To proactively identify patient and carer needs using the appropriate assessment and process to ensure that people get the right support to meet their needs. The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice and escalating to the Lodge Manager, CNS, clinical team, community team where appropriate.

Organise and prioritise the designated workload in relation to identified needs.

Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols. This will entail arranging follow-up calls at specific intervals, signposting to other services and ensuring the care plan is updated as appropriate.

Organise appointments as required.

Make pre-planned outbound calls to patients to assess on going needs to enable a proactive prevention approach and ensure Holistic Needs assessments and care plans are offered to all appropriate patients at set time points.

Identify indicators of need or changes in need through telephone contact and respond appropriately.

To signpost patients/carers directly to information resources to support people in making decisions about aspects of their own care, enable independence and support selfmanagement as appropriate.

Support the delivery of patient and carer information around topics such as reducing the risk of cancer and living with cancer and beyond treatment.

Encourage and support active and healthy lifestyle choices.

Support patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern.

Support and inform patients and carers to understand how to make contact when they feel that their condition or needs have changed, including what to do out of hours.

Additional elements for the role:

Support and contribute to annual report and service review of this innovative new model of care and service provision.

Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

Identify personal education needs and skills development.

Provide administrative support to The Lodge Manager as the service requires (during times of leave and sickness).

Support the manager with day-to-day running of the Centre and support clinical teams when required i.e. by providing information, responding to queries and attending meetings.

In the absence of The Lodge Manager work with volunteers, allocating work and supervising their day to day activities.

Contribute to the continuous improvement and development of the service, identifying areas for change / improvement, suggesting new approaches and implementing changes in practice identified through other routes, such as surveys.

Provide training to new or less experienced employees or volunteers in The Lodge or Cancer Support Team.

Communication:

Communicate effectively with patients and carers and with a wide range of clinical and nonclinical stakeholders in secondary and community settings. Communicate sensitively and compassionately in (potentially) high emotive situations with patients and carers, demonstrating tact, reassurance, empathy, understanding, diplomacy, honesty and integrity.

Ability to deal with complex and difficult situations and handle difficult questions.

De

Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion.

Demonstrate the ability to recognise and respond appropriately when faced with an individual in crisis and to act as appropriate, knowing when to signpost or refer onwards.

Support information delivery to patients and carers on a wide range of matters, including financial and benefits advice, grant applications, emotional support, fatigue management, complementary therapies and supportive therapies.

To facilitate wellbeing and relaxation sessions as delegated by, or alongside, The Lodge Manager i.e. HOPE course and other group sessions.

Support the Lodge Manager in co-ordinating the day to day running of the information and support services.

To support data collection to facilitate service improvements, quality and audit.

To proactively identify patient and carer needs using the appropriate assessment and process to ensure that people get the right support to meet their needs. The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice and escalating to the Lodge Manager, CNS, clinical team, community team where appropriate.

Organise and prioritise the designated workload in relation to identified needs.

Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols. This will entail arranging follow-up calls at specific intervals, signposting to other services and ensuring the care plan is updated as appropriate.

Organise appointments as required.

Make pre-planned outbound calls to patients to assess on going needs to enable a proactive prevention approach and ensure Holistic Needs assessments and care plans are offered to all appropriate patients at set time points.

Identify indicators of need or changes in need through telephone contact and respond appropriately.

To signpost patients/carers directly to information resources to support people in making decisions about aspects of their own care, enable independence and support self-management as appropriate.

Support the delivery of patient and carer information around topics such as reducing the risk of cancer and living with cancer and beyond treatment.

Encourage and support active and healthy lifestyle choices.

Support patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern.

Support and inform patients and carers to understand how to make contact when they feel that their condition or needs have changed, including what to do out of hours.

Additional elements for the role:

Support and contribute to annual report and service review of this innovative new model of care and service provision.

Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

Identify personal education needs and skills development.

Provide administrative support to The Lodge Manager as the service requires (during times of leave and sickness).

Support the manager with day-to-day running of the Centre and support clinical teams when required i.e. by providing information, responding to queries and attending meetings.

In the absence of The Lodge Manager work with volunteers, allocating work and supervising their day to day activities.

Contribute to the continuous improvement and development of the service, identifying areas for change / improvement, suggesting new approaches and implementing changes in practice identified through other routes, such as surveys.

Provide training to new or less experienced employees or volunteers in The Lodge or Cancer Support Team.

Job description Job responsibilities Provide sensitive support and guidance to individuals who contact The Lodge Cancer Support and Information Centre via multiple mediums i.e. face to face, telephone and MS teams. Communicate all information and advice using a range of advanced communication skills including use of reassurance, tact, and empathy. Assist in the triage of incoming phone calls and drop ins. This will include consideration of callers information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support. Escalating complex decisions to the Manager or Cancer Support Team for assessment and review. Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion. Demonstrate the ability to recognise and respond appropriately when faced with an individual in crisis and to act as appropriate, knowing when to signpost or refer onwards. Support information delivery to patients and carers on a wide range of matters, including financial and benefits advice, grant applications, emotional support, fatigue management, complementary therapies and supportive therapies. To facilitate wellbeing and relaxation sessions as delegated by, or alongside, The Lodge Manager i.e. HOPE course and other group sessions. Support the Lodge Manager in co-ordinating the day to day running of the information and support services. To support data collection to facilitate service improvements, quality and audit. To proactively identify patient and carer needs using the appropriate assessment and process to ensure that people get the right support to meet their needs. The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice and escalating to the Lodge Manager, CNS, clinical team, community team where appropriate. Organise and prioritise the designated workload in relation to identified needs. Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols. This will entail arranging follow-up calls at specific intervals, signposting to other services and ensuring the care plan is updated as appropriate. Organise appointments as required. Make pre-planned outbound calls to patients to assess on going needs to enable a proactive prevention approach and ensure Holistic Needs assessments and care plans are offered to all appropriate patients at set time points. Identify indicators of need or changes in need through telephone contact and respond appropriately. To signpost patients/carers directly to information resources to support people in making decisions about aspects of their own care, enable independence and support selfmanagement as appropriate. Support the delivery of patient and carer information around topics such as reducing the risk of cancer and living with cancer and beyond treatment. Encourage and support active and healthy lifestyle choices. Support patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern. Support and inform patients and carers to understand how to make contact when they feel that their condition or needs have changed, including what to do out of hours. Additional elements for the role: Support and contribute to annual report and service review of this innovative new model of care and service provision. Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression. Identify personal education needs and skills development. Provide administrative support to The Lodge Manager as the service requires (during times of leave and sickness). Support the manager with day-to-day running of the Centre and support clinical teams when required i.e. by providing information, responding to queries and attending meetings. In the absence of The Lodge Manager work with volunteers, allocating work and supervising their day to day activities. Contribute to the continuous improvement and development of the service, identifying areas for change / improvement, suggesting new approaches and implementing changes in practice identified through other routes, such as surveys. Provide training to new or less experienced employees or volunteers in The Lodge or Cancer Support Team. Communication: Communicate effectively with patients and carers and with a wide range of clinical and nonclinical stakeholders in secondary and community settings. Communicate sensitively and compassionately in (potentially) high emotive situations with patients and carers, demonstrating tact, reassurance, empathy, understanding, diplomacy, honesty and integrity. Ability to deal with complex and difficult situations and handle difficult questions. De Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion. Demonstrate the ability to recognise and respond appropriately when faced with an individual in crisis and to act as appropriate, knowing when to signpost or refer onwards. Support information delivery to patients and carers on a wide range of matters, including financial and benefits advice, grant applications, emotional support, fatigue management, complementary therapies and supportive therapies. To facilitate wellbeing and relaxation sessions as delegated by, or alongside, The Lodge Manager i.e. HOPE course and other group sessions. Support the Lodge Manager in co-ordinating the day to day running of the information and support services. To support data collection to facilitate service improvements, quality and audit. To proactively identify patient and carer needs using the appropriate assessment and process to ensure that people get the right support to meet their needs. The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice and escalating to the Lodge Manager, CNS, clinical team, community team where appropriate. Organise and prioritise the designated workload in relation to identified needs. Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols. This will entail arranging follow-up calls at specific intervals, signposting to other services and ensuring the care plan is updated as appropriate. Organise appointments as required. Make pre-planned outbound calls to patients to assess on going needs to enable a proactive prevention approach and ensure Holistic Needs assessments and care plans are offered to all appropriate patients at set time points. Identify indicators of need or changes in need through telephone contact and respond appropriately. To signpost patients/carers directly to information resources to support people in making decisions about aspects of their own care, enable independence and support self-management as appropriate. Support the delivery of patient and carer information around topics such as reducing the risk of cancer and living with cancer and beyond treatment. Encourage and support active and healthy lifestyle choices. Support patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern. Support and inform patients and carers to understand how to make contact when they feel that their condition or needs have changed, including what to do out of hours. Additional elements for the role: Support and contribute to annual report and service review of this innovative new model of care and service provision. Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression. Identify personal education needs and skills development. Provide administrative support to The Lodge Manager as the service requires (during times of leave and sickness). Support the manager with day-to-day running of the Centre and support clinical teams when required i.e. by providing information, responding to queries and attending meetings. In the absence of The Lodge Manager work with volunteers, allocating work and supervising their day to day activities. Contribute to the continuous improvement and development of the service, identifying areas for change / improvement, suggesting new approaches and implementing changes in practice identified through other routes, such as surveys. Provide training to new or less experienced employees or volunteers in The Lodge or Cancer Support Team.

Person Specification

Essential

Essential

• NVQ Level 3 in health & Social Care
• oDirect patient care. Experience of working in clinics and/or inpatient setting
• oKnowledge and/or experience of working directly with people with cancer
• oAdministrative and organisational experience
• oAbility to support and communicate virtually
• oExperience of dealing with routine and complex problems and escalation
• oProviding emotional support at Level 1 and 2.
• oExcellent communication skills. Able to learn and assimilate information quickly
• oProven ability to work to deadlines, prioritise and multitask
• oTo have awareness of limitations and boundaries

Desirable

• oDiploma or equivalent appropriate qualification, e.g. foundation degree
• oCourses/further study attended to demonstrate evidence of personal development
• oProficient in the use of hospital computerised patient systems EPIC
• oEvidence of using Microsoft Teams by way of supporting patients
• oKnowledge and/or experience of the Holistic Needs Assessment
• oLevel 2 Psychological skills training
• oExperience of coaching/counselling
• oExperience in systems such as Microsoft office, Microsoft Teams, & EPIC
• oAdvanced communication skills

Person Specification Essential Essential NVQ Level 3 in health & Social Care oDirect patient care. Experience of working in clinics and/or inpatient setting oKnowledge and/or experience of working directly with people with cancer oAdministrative and organisational experience oAbility to support and communicate virtually oExperience of dealing with routine and complex problems and escalation oProviding emotional support at Level 1 and 2. oExcellent communication skills. Able to learn and assimilate information quickly oProven ability to work to deadlines, prioritise and multitask oTo have awareness of limitations and boundaries Desirable oDiploma or equivalent appropriate qualification, e.g. foundation degree oCourses/further study attended to demonstrate evidence of personal development oProficient in the use of hospital computerised patient systems EPIC oEvidence of using Microsoft Teams by way of supporting patients oKnowledge and/or experience of the Holistic Needs Assessment oLevel 2 Psychological skills training oExperience of coaching/counselling oExperience in systems such as Microsoft office, Microsoft Teams, & EPIC oAdvanced communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

The Lodge

Torbay Annexe

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

The Lodge

Torbay Annexe

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job summary

An exciting opportunity has arisen to join our Safeguarding team as a Safeguarding Practitioner within the Trust. The focus on the work will be to provide Specialist advisory, supportive and educative services to colleagues across the Trust with a focus upon the think family approach to Safeguarding Children.

The post holder will contribute to the Safeguarding Children's work streams within the Trust and facilitate multi-professional / interagency working and training .

The post holder will work with the Named Midwife and Named Nurse for Safeguarding Children to ensure that there are robust internal policies and guidance in place, and will act as a focal point for the dissemination of information in relation to policy, procedures and training. They will assist the Named Midwife and Named Nurse for Children to develop professional safeguarding standards and promote best practice. They will be accessible and visible across Trust areas and support colleagues with accurate and relevant information to enhance safeguarding knowledge and support risk escalation.

They will act as a point of contact in order to provide advice and specialist knowledge for Trust colleagues and be the wider link for partners across the multi-agency network.

Main duties of the job

Refer to full job description and person specification for further details on duties:

To provide specialist advice and support on Safeguarding Children matters for all colleagues across the Trust.

To develop, maintain and evaluate a training programmes

To support colleagues managing complex safeguarding situations to enhance their development, competence and confidence in the management of Safeguarding children cases.

They will also provide operational support to the Domestic Abuse agenda and support line management of the Domestic Abuse liaison officers as delegated by the Head of Safeguarding.

To access legal advice when appropriate and ensure all case escalation are shared and discussed with the Named Midwife or Named Nurse.

Undertake regular audit activity as directed.

Participate in committees, forums and meetings as identified by the Named Midwife or Named Nurse for Safeguarding Children.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

272-8217435

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Knowledge & Experience

Essential

• Relevant post registration experience at Band 5 or above
• Knowledge of Safeguarding underpinned by theory and experience
• Experience of multi professional and multi-agency working
• Experience of teaching
• Knowledge of local and National policy
• Knowledge of Domestic Abuse

Desirable

• Research and development activity
• Audit
• Experience of delivering safeguarding children supervision.
• Working with pregnant people

Qualification & Training

Essential

• Registered Professional with current NMC registration and safeguarding experience.
• Equivalent study related to safeguarding role
• Up to date knowledge of professional issues
• IT literate

Desirable

• Demonstrate professional development post registration
• Degree / Teaching Qualification / course
• Supervision Qualification / training

Personal Attributes & Skills

Essential

• Excellent communication skills including written and presentation
• Ability to deal with highly distressing or emotional circumstances
• Compassionate, demonstrating patient centred approach to care
• Precise and methodical in working practice and able to use own initiative.
• Resourceful and able to work autonomously
• Ability to analyse complex facts or situations and take appropriate actions.
• Solution focused.

Desirable

• Experience of leading service development and reviews together with managing an operational role

Person Specification Knowledge & Experience Essential Relevant post registration experience at Band 5 or above Knowledge of Safeguarding underpinned by theory and experience Experience of multi professional and multi-agency working Experience of teaching Knowledge of local and National policy Knowledge of Domestic Abuse Desirable Research and development activity Audit Experience of delivering safeguarding children supervision. Working with pregnant people Qualification & Training Essential Registered Professional with current NMC registration and safeguarding experience. Equivalent study related to safeguarding role Up to date knowledge of professional issues IT literate Desirable Demonstrate professional development post registration Degree / Teaching Qualification / course Supervision Qualification / training Personal Attributes & Skills Essential Excellent communication skills including written and presentation Ability to deal with highly distressing or emotional circumstances Compassionate, demonstrating patient centred approach to care Precise and methodical in working practice and able to use own initiative. Resourceful and able to work autonomously Ability to analyse complex facts or situations and take appropriate actions. Solution focused. Desirable Experience of leading service development and reviews together with managing an operational role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a full time Band 3 Medical Secretary working within the Rheumatology team at Torbay Hospital.

The successful candidate willprovide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered.

• You will work with very little supervision, prioritising and managing your own workload on a day-to-day basis.
• You will support the Admin Team Leader to undertake change management.
• You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language.

This opportunity is open to existing employees of Torbay and South Devon NHS Foundation Trust. Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

Main duties of the job

• Support the day-to-day administration of the service
• Facilitate patient pathways by coordinating, booking and proactively tracking the timeliness of patient's treatments and appointments for patients requiring medication therapies
• Answer the nurse helpline and to respond to email queries
• Independently deal with patient/carer telephone calls and enquiries in an efficient, sensitive and confidential manner, exercising judgement to analyse and resolve any problems and referring on to the clinician as appropriate
• Ensure all test results and investigations are tracked effectively, shown to the relevant consultant promptly and to undertake appropriate action as instructed
• Clinical diaries (both paper and electronic) are to be maintained and checked against the published timetables
• Ensure that arrangements regarding medical staff leave and cover arrangements are circulated appropriately and that clinical activities are amended accordingly
• Taking and transcribing formal minutes if required
• Excellent organisational communication skills together with high levels of accuracy and attention to detail
• Undertake a variety of office duties
• Plan and organise own workload efficiently and to highlight any concerns to the Admin Team Leader
• Produce and update Standard Operating Procedures (SOPs) for all aspects of the Medical Secretary role

About us

Why Work With Us

The Rheumatology Team is based at Kitson Hall, Torbay Hospital.

It is a multidisciplinary team, working closely together, committed to providing excellent services for our patients.

Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

Job summary

We are looking for a motivated and enthusiastic nurse who is passionate about providing excellent care and services for people who live with Parkinson's and Headache.

You will have significant post registration experience, and knowledge of Parkinson's and Headache as well as a willingness to learn and a positive 'can do attitude.' Working within a multi-professional environment, the role will challenge you to push forward, be an innovator in your field and act as a role model for standards of care through clinical practice.

Main duties of the job

You will be the professional clinical link between all areas of care for individuals with Parkinson's/Headache and provide care and support for patients from diagnosis through to ongoing treatment and care. You will provide excellent teaching experience and the chance to contribute to local clinical networks. As a Trust we are committed to the development of our staff and will offer you thorough training and support.

Dedicated Parkinson's/Headache experience is preferred but candidates willing to evolve their skills will be considered

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job summary

We are recruiting for a Cardiac Catheter Lab Radiographer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Are you a dynamic, enthusiastic, experienced, Cardiac Catheter Lab Radiographer looking for the opportunity to be part of a friendly, hard-working, ambitious and highly skilled team of Specialist Radiographers within Cardiac Cath labs?

Do you possess the professional and personal skills needed to be part a strong and dedicated team?

Are you interested in becoming an integral key member of our Radiology team working alongside multidisciplinary colleagues with a focus on the patient experience and the development of the professional group within our Cath lab setting?

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

As a registered radiographer you will work within a busy Cath lab environment and will become an integral part of the team, ensuring all patients receive the highest standards of care in accordance with recognized protocols.

You will need to possess excellent; organizational, leadership, communication and inter-personal skills, be able to promote a learning environment.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job summary

An exciting opportunity has arisen for an registered nurse who is experienced or looking to develop skills in acute care at home nursing to join the Acute Care at Home Team based at St Barnabas Hospital, Saltash.

You will be part of a multi-disciplinary team delivering services to people in the community, striving to deliver high quality personalised care. The aim of the service is to ensure that an integrated approach is taken when delivering care.The post will deliver a range of skills and experience to all aspects of community care and will involve working with patients in their own homes or in the community setting.

This post will is a band 6 role

Successful applicants will be invited to attend a Selection Day at Carew House, Bodmin on 25 September 2026. This will be a morning or afternoon to be confirmed.

Main duties of the job

The post holder, as a registered nurse within the acute care at home team, is responsible for the delivery of high-quality evidence-based care for acutely ill patients within their homes, with the aim of preventing hospital admission or facilitating rapid discharge.

The post holder will liaise with the referring hospital or GP when arranging admission to the service and will take responsibility to effectively assess, develop, implement and evaluate patient care.

The Acute Care at Home Team work on a flexible rota shift system. The service covers a period of 0800 hours to 2030 hours 7 days a week. The geographical area when on duty is anywhere within North and East Cornwall areas. The post holder is predominantly a lone worker within this area.

As part of the role you will regularly deputise in the absence of Team Leader and assist in the management of the team, including the performance and development of staff and providing support to other team members.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Job summary

Are you looking for a new opportunity?

We are looking for a reliable and enthusiastic person who wants to be a part of our friendly and supportive team.

Previous medical receptionist/administrative experience is desirable but not essential, as we will provide training for the right candidate.

Due to a staff retirement we have part-time position at approximately 20 hours per week, with the requirement to work a minimum of 1 evening and 1 Saturday per month paid at a enhanced rate. There will also be a requirement to cover sickness and other absence throughout the year.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Organising new and follow up appointments for paitents, processing prescriptions, contacting patients with the results of tests, liasing with other teams to ensure that information about patients is passed on to the right person.

About us

We are a warm, friendly practice that strives to offer the best possible care for our 12,000 patients. We have 8 GPs, 7 nurses and a supporting team consisting of pharmacists, social prescribers, mental health practitioner. You will be a member of an excellent team of 10 receptionists, who offer a fantastic service and are critical to smooth running of our practice.

Job summary

We are looking for a motivated and compassionate Salaried GP to join our friendly and supportive team at Southam Surgery.

This is an excellent opportunity for a GP who wants to work in a well-established practice where patient care, teamwork and a positive working environment are genuinely valued. We are proud of the high level of patient satisfaction we achieve and are committed to providing safe, personalised and high-quality care to our local community.

You will be joining a collaborative clinical team with the opportunity to contribute your ideas and play an important part in the continued development of the practice.

We are flexible regarding working patterns and are looking for someone who will share our commitment to providing excellent patient-centred care.

Main duties of the job

As a Salaried GP, you will provide a broad range of general practice services to our registered patient population, working as part of a supportive multidisciplinary team.

The role offers variety across face-to-face and telephone consultations, clinical decision-making, ongoing management of patients and collaboration with colleagues and other healthcare professionals. You will also have the opportunity to contribute to clinical quality improvement, audit and the ongoing development of services within the practice.

We are looking for someone who is organised, approachable and committed to delivering high-quality care, while working collaboratively with the wider practice team.

About us

Southam Surgery is a friendly, forward-thinking GP practice serving approximately 7,200 patients across Southam and the surrounding rural communities.

We are a 3-partner GMS practice with a supportive clinical team including salaried GPs, practice nurses and healthcare assistants, alongside an experienced administrative and patient services team. We value good communication, mutual support and creating a positive working environment where everyone is encouraged to contribute.

We are proud of the feedback we receive from our patients, including consistently high GP Patient Survey results, and we are continually looking for ways to improve the experience we provide.

We offer a welcoming and supportive environment where clinicians can work as part of a team rather than feeling they are working in isolation. We encourage professional development, innovation and involvement in practice initiatives, while recognising the importance of a healthy and sustainable work-life balance.

If you are looking to join a practice where you will be valued as an individual, supported by your colleagues and able to make a genuine difference to patients, we would love to hear from you.

Job summary

Ward Administration Officer - Band 3

Full Time (37.5 hours) based at Langdale ward, Dorothy Pattison Hospital, Alumwell Close, Walsall, WS2 9XH.

The Ward Clerk role is integral to the smooth and accurate running of an inpatient ward. The post holder will be part of a Team that aim to provide care and treatment to adults requiring support. The role is varied and a flexible enthusiastic attitude is essential to this post.

The successful candidate will enjoy working in busy environments, and have the ability to manage their own workload,

Applicant must be able to demonstrate at a least 12 months experience of working within a similar role within NHS or Private sector.

Unable to support sponsorship at this moment and time within BCHFT.

Main duties of the job

Providing full administrative support to acute mental health inpatient ward, including, keeping electronic recording systems up to date and accurate. Following processes to support admissions and discharges to the ward. Functional admin duties to ensure a smooth running of the ward including maintaining stationery, printing, photocopying, filing, handling post, taking calls and messages. Providing cover for annual leave and occasions of unplanned leave.

Please see the Job Description for a full list of responsibilities pertinent to this role.

About us

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

• Adult and older adult mental health services
• Specialist learning disability services
• CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

Job summary

Aldergate Medical Practice is a busy and friendly training practice serving approximately 14,200 patients. Our clinical team includes six GP partners alongside 3 salaried GPs and a wider multidisciplinary team.

Due to one of our secretarial team retiring, we are looking to recruit an experienced and enthusiastic Medical Secretary to join our supportive team.

This is an important role within the practice, providing high quality secretarial and referral support to our GPs and wider clinical team. The successful candidate will be responsible for processing and monitoring patient referrals, managing clinical correspondence and liaising with patients, clinicians, hospitals and other healthcare services.

Main duties of the job

Process referrals generated by GPs and other clinicians accurately and promptly.

Use the NHS eReferral Service eRS and other appropriate referral systems.

Process and manage Advice & Guidance requests. Ensure referrals are directed to the appropriate service and pathway.

Check referral documentation for completeness and identify missing information. Liaise with clinicians where clarification or additional clinical information is required.

Monitor and action rejected, returned or incomplete referrals. Follow up referrals where necessary to support continuity of patient care.

Maintain accurate records of referrals and actions taken within the patient's clinical record.

Liaise with hospitals, community services and other healthcare providers regarding referrals.

Respond appropriately to patient enquiries relating to the progress or administration of their referral.

Provide an efficient secretarial service to GPs and other members of the clinical team.

Prepare, type and process clinical correspondence, referral letters and other documentation.

About us

Aldergate Medical Practice is a well established GP training practice based in Tamworth, providing primary care services to a diverse population of approximately 14,200 patients.

We are a six-partner practice supported by 3 salaried GPs, nursing and healthcare staff, a clinical pharmacist, supported by a prescriptions team and an experienced administrative and reception team. As a training practice we are committed to learning, development and maintaining high standards of patient care.

We are a busy and forward-thinking practice with a strong emphasis on teamwork. Our clinical and non-clinical teams work closely together to provide a safe, efficient and responsive service to our patients.

We are a member practice to Mercian PCN and enjoy working alongside ARRS staff.

We use EMIS Web as our clinical system alongside Accurx and other NHS digital systems.

We are looking for someone who will become a valued member of our team and who shares or commitment to providing an efficient, professional and patient-focused service.

Our practice values are centered around. We aim to create a supportive and inclusive working environment where every member of the team is valued and encouraged to contribute.

We believe in open communication, supporting one another and working collaboratively, particularly during busy and challenging periods

Job summary

Do you like a challenge, want to deliver a service that supports the delivery of excellent patient care as well as have a rewarding career then we might just have the job for you......

We are currently recruiting for aHR Administratorto join our team.

If you are a graduate looking for your first HR job or you are an experienced administrator with an interest in people, theHR Administratorrole might be just what you are looking for.

You will need to have a customer focused approach, be proactive as well as a team player, in return you will have a rewarding and exciting career within our People & Culture team. We know people perform at their best when they are happy and healthy therefore, we support flexible working arrangements as well as have a hybrid approach to work. In addition, we have several benefits such as up to 33 days Annual Leave, Employee Assistance Programme, discounted gym membership, Lease Car Scheme,

Have a look at the job descriptions for more information on the roles and if it would be helpful, feel free to give us a call or even visit us to talk in more detail. Please contact Deborah Booth on 01253 956914 to arrange this.

Please be advised, if we receive a high number of applications, this may be closed early.

Main duties of the job

Provide a high standard of administrative support to the Workforce Team. To work under the direction of the HR Advisor and HR Manager, to assist in the provision of a comprehensive, efficient and effective workforce advisory service.

Working from the Trust's policies and procedures, provide basic advice and guidance to staff and line managers to resolve day to day workforce queries.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

382-COR48-26-A

Job locations

Blackpool Teaching Hospital NHS Trust

Whinney Heys Road

Blackpool

FY3 8NR

United Kingdom

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

• To be the first point of contact in providing basic advice and guidance on day-to-day workforce queries, working within the boundaries of the Trusts Policies and Procedures, signposting when necessary and escalating to a senior colleague when appropriate.
• Provide a comprehensive administrative support service to the Workforce Team in all aspects of case work, projects, and Agenda for Change.
• Effective use of the IT systems to collage and produce the workforce management information/metrics, ie. appraisal and mandatory training figures etc.
• Take a proactive approach in arranging meetings and hearings within agreed timescales, liaising with those involved and securing appropriate rooms when required.
• Produce accurate records of minutes, either handwritten and/or typed, during meetings/hearings and distribute to the appropriate sources.
• Arrange dates and venues for training sessions and provide administrative support.
• Copy and issue hearing packs by the required deadlines

Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.

Job description Job responsibilities DUTIES AND RESPONSIBILITIES To be the first point of contact in providing basic advice and guidance on day-to-day workforce queries, working within the boundaries of the Trusts Policies and Procedures, signposting when necessary and escalating to a senior colleague when appropriate. Provide a comprehensive administrative support service to the Workforce Team in all aspects of case work, projects, and Agenda for Change. Effective use of the IT systems to collage and produce the workforce management information/metrics, ie. appraisal and mandatory training figures etc. Take a proactive approach in arranging meetings and hearings within agreed timescales, liaising with those involved and securing appropriate rooms when required. Produce accurate records of minutes, either handwritten and/or typed, during meetings/hearings and distribute to the appropriate sources. Arrange dates and venues for training sessions and provide administrative support. Copy and issue hearing packs by the required deadlines Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.

Person Specification

EDUCATION AND QUALIFICATIONS

Essential

• Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification

Desirable

• NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience

EXPERIENCE AND KNOWLEDGE

Essential

• Good knowledge and understanding of reception / office procedures
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Desirable

• Experience of using Trust IT systems
• Experience of working in Healthcare

SKILLS AND ABILITY

Desirable

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Good organisation skills and ability to multitask
• Good time management skills
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to deal professionally with enquiries from staff, service users and stakeholders
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Work effectively and flexibly as part of a team to meet the needs of the services

Person Specification EDUCATION AND QUALIFICATIONS Essential Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification Desirable NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience EXPERIENCE AND KNOWLEDGE Essential Good knowledge and understanding of reception / office procedures Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access) Desirable Experience of using Trust IT systems Experience of working in Healthcare SKILLS AND ABILITY Desirable Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion Advanced keyboard / IT skills Including audio typing Ability to manage and prioritise own and other's workload and use own initiative Good organisation skills and ability to multitask Good time management skills Ability to take and transcribe notes of meetings in a timely manner Ability to maintain relevant recording and information systems Ability to deal professionally with enquiries from staff, service users and stakeholders Ability to problem solve Understand confidentiality and apply the principles in every day working practice Work effectively and flexibly as part of a team to meet the needs of the services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospital NHS Trust

Whinney Heys Road

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospital NHS Trust

Whinney Heys Road

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Job summary

The post-holder will provide efficient and effective administrative support to Private (and where necessary Overseas) patients and is responsible for managing and delivering high-quality services within the Trust, ensuring a seamless and professional experience throughout their care journey.

The department coordinates bookings, billing, and administrative processes, supporting consultants and clinical teams to optimise private patient activity. It ensures compliance with relevant legislation, Trust policies, and financial governance while safeguarding the integrity of NHS resources.

The team also works collaboratively across departments to enhance service efficiency, patient satisfaction, and income generation for the organisation.

Main duties of the job

Support the delivery of high-quality, patient-centred administrative and customer services across Private inpatients, outpatients and diagnostics.

Ensure that administrative processes support efficient, responsive and coordinated patient pathways.

Monitor service performance, patient feedback and complaints, and support the implementation of actions and improvements as required.

Work collaboratively with clinical and operational colleagues to support effective service delivery and patient experience.

To ensure that all consultants undertaking Private Practice at St Georges, and their private secretaries are aware of procedure for managing these patients

To ensure pre-authorisation of entitlement to treatment, patient registration, liaison with admitting consultants and invoicing of purchasers.

**Please refer to the Job description for further details on the main duties of the role**

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Job summary

The Diagnostic Imaging and Neurophysiology departments are recruiting a full-time clerical administrator. This role is essential for ensuring the smooth running of both services, supporting both patients and staff.

If you are enthusiastic, empathetic and have excellent communication and prioritisation skills you could be the ideal candidate. The role will suit a team player who is also able to act on their own initiative.

The role includes dealing with enquiries from patients and staff, and booking appointments via the telephone, email and in person. In addition, the role includes providing patients with support, non-clinical advice and information including appointment queries.

Main duties of the job

• To deal with enquiries from patients, staff and visitors
• To lead clinic coordination under the guidance of the department manager
• To set up maintain, modify and cancel data entry with a high level of accuracy
• To provide an administrative and clerical service to facilitate the smooth running of the Neurophysiology and Diagnostic Imaging departments
• To support the clinical staff by monitoring patient waiting times and informing patients of delays
• To liaise with the wards and department to coordinate IP appointments including advice on department requirements and patient preparation
• Provide a polite and helpful first point of contact for patients, staff and visitors
• To ensure that clinical areas are maintained in a clean and tidy condition and to be responsible for ordering stock
• To type clinical letters following digital dictation
• To undertake duties to assist the Clinical Physiologist and /or consultant as required
• The accurate sending and receiving of electronic data using the Radiology PACS system and Image Exchange Portal.
• Responsible for accurate input of patient information onto the Radiology Information Systems.
• To provide reception support, which involves actively checking the reception area and supporting distribution of handwarmers prior to investigation.

About us

The Diagnostic Imaging and Neurophysiology services at Dorset County Hospital are innovative and growing departments. Radiology currently has 3 CT and 2 MRI scanners, highly skilled Ultrasound, Interventional and Fluoroscopy departments along with X-ray and Mammography. We have expanded with a CT scanner in the Weymouth site, and in addition X-Ray and Ultrasound facilities in the South Walks Site. The New Emergency Department, due in 2027, will have X-Ray and CT services included.

Based across multiple sites we have worked hard to ensure we offer an accessible and quality service for our patients. This is reflected in our achievement to gain and maintain our UKAS BS70000 accreditation, the state-of-the-art equipment we use for imaging and expansion of Community Diagnostic Centres.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.