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Patient Navigator
The Avenue Surgery
North East England
GBP 0 - 12 per year
Support Staff
Job summary The Avenue Surgery is seeking an enthusiastic and forward- thinking patient navigator to join our like minded team.
2 day(s) ago
Patient Navigator
The Avenue Surgery
North East England
GBP 0 - 12 per year
Support Staff
Job summary The Avenue Surgery is seeking an enthusiastic and forward- thinking patient navigator to join our like minded team.
2 day(s) ago
Senior Clinical Support Worker
Sheffield Children’s NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Permanent | Full & Part Time Available Senior Clinical Support Worker required to join our Outpatient team!
2 day(s) ago
Senior Clinical Support Worker
Sheffield Children’s NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Permanent | Full & Part Time Available Senior Clinical Support Worker required to join our Outpatient team!
2 day(s) ago
Radiology Department Assistant - MRI
Doncaster & Bassetlaw Teaching Hospitals NHS FT
North East England
GBP 0 - 25,272 per year
Radiographer
Job summary Are you highly motivated, hard working and forward thinking ?
2 day(s) ago
Radiology Department Assistant - MRI
Doncaster & Bassetlaw Teaching Hospitals NHS FT
North East England
GBP 0 - 25,272 per year
Radiographer
Job summary Are you highly motivated, hard working and forward thinking ?
2 day(s) ago
Dental Officer
Powys Teaching Health Board
North East England
GBP 54,802 - 82,204 per year
Dental Therapist
Job summary An enthusiastic salaried GDP is required to join a growing community dental service in Powys.
2 day(s) ago
Dental Officer
Powys Teaching Health Board
North East England
GBP 54,802 - 82,204 per year
Dental Therapist
Job summary An enthusiastic salaried GDP is required to join a growing community dental service in Powys.
2 day(s) ago
Administration Officer
Sheffield Teaching Hospitals NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary *** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED *** Applications are invited from motivated individuals who...
2 day(s) ago
Administration Officer
Sheffield Teaching Hospitals NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary *** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED *** Applications are invited from motivated individuals who...
2 day(s) ago
Cardiac Physiologist
Wirral University Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Medical Scientist
Job summary This role will involve the practitioner working within the team in a busy Cardiology department providing a range of complex cardiology investiga...
2 day(s) ago
Cardiac Physiologist
Wirral University Teaching Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Medical Scientist
Job summary This role will involve the practitioner working within the team in a busy Cardiology department providing a range of complex cardiology investiga...
2 day(s) ago
Specialist Podiatrist Neurology and Nail Surgery
South Warwickshire University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary We have an exciting, rare opportunity for an experienced, motivated Specialist Podiatrist to join our enthusiastic, committed Podiatric rehabilit...
2 day(s) ago
Specialist Podiatrist Neurology and Nail Surgery
South Warwickshire University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary We have an exciting, rare opportunity for an experienced, motivated Specialist Podiatrist to join our enthusiastic, committed Podiatric rehabilit...
2 day(s) ago
PALS Co-ordinator
Portsmouth Hospitals University NHS Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Internal Only This vacancy is open to employees for St Mary's Hospital Isle of Wight & Portsmouth Hospital University NHS Trust NHS Band 3 Salary...
2 day(s) ago
PALS Co-ordinator
Portsmouth Hospitals University NHS Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Internal Only This vacancy is open to employees for St Mary's Hospital Isle of Wight & Portsmouth Hospital University NHS Trust NHS Band 3 Salary...
2 day(s) ago
Medical Receptionist
Drs Shaw, Walker & Culliney
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for an enthusiastic and organised Medical Receptionist 30 hours per week to provide temporary maternity cover within our friendly...
2 day(s) ago
Medical Receptionist
Drs Shaw, Walker & Culliney
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary We are looking for an enthusiastic and organised Medical Receptionist 30 hours per week to provide temporary maternity cover within our friendly...
2 day(s) ago
Receptionist/Administrator
Elthorne Park Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Receptionist/Administrator Job Overview The Receptionist/Administrator is responsible for providing a professional, welcoming and efficient front...
2 day(s) ago
Receptionist/Administrator
Elthorne Park Surgery
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Receptionist/Administrator Job Overview The Receptionist/Administrator is responsible for providing a professional, welcoming and efficient front...
2 day(s) ago
Receptionist/Administrator
The Corner Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to appoint a Receptionists/Administrator.
2 day(s) ago
Receptionist/Administrator
The Corner Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to appoint a Receptionists/Administrator.
2 day(s) ago
Band 2 Administrator - ADHD 18-25 Service
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Deal with queries from service users, including GPs, patients and there representatives either face to face or via the telephone/email in a profe...
2 day(s) ago
Band 2 Administrator - ADHD 18-25 Service
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary Deal with queries from service users, including GPs, patients and there representatives either face to face or via the telephone/email in a profe...
2 day(s) ago
Band 3 Team Administrator - DICE Team
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary To provide a fully comprehensive administration service to the Disability Intensive Care Enhanced (DICE) Team.
2 day(s) ago
Band 3 Team Administrator - DICE Team
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary To provide a fully comprehensive administration service to the Disability Intensive Care Enhanced (DICE) Team.
2 day(s) ago
Healthy Lifestyles Programme Lead
ABL Health Ltd
North East England
GBP 32,000 - 38,000 per year
Health Service Manager/Administrator
Job summary ABL Health deliver the Healthy Lifestyle service in Gloucestershire, commissioned by Gloucestershire County Council .
2 day(s) ago
Healthy Lifestyles Programme Lead
ABL Health Ltd
North East England
GBP 32,000 - 38,000 per year
Health Service Manager/Administrator
Job summary ABL Health deliver the Healthy Lifestyle service in Gloucestershire, commissioned by Gloucestershire County Council .
2 day(s) ago
ARRs GP
Dr G A Lees & Partners
North East England
GBP 0 - 10,350 per year
GP/General Practitioner
Job summary We have an exciting opportunity to join our friendly team at Armley Medical Practice for an ARRs GP role on a fixed term contract covering 6 - 12...
2 day(s) ago
ARRs GP
Dr G A Lees & Partners
North East England
GBP 0 - 10,350 per year
GP/General Practitioner
Job summary We have an exciting opportunity to join our friendly team at Armley Medical Practice for an ARRs GP role on a fixed term contract covering 6 - 12...
2 day(s) ago
Specialist Podiatrist
South Warwickshire University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary We have an exciting, opportunity for a motivated Podiatrist to join our enthusiastic and forward-thinking Diabetes and Tissue Viability specialit...
2 day(s) ago
Specialist Podiatrist
South Warwickshire University NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Other Occupation
Job summary We have an exciting, opportunity for a motivated Podiatrist to join our enthusiastic and forward-thinking Diabetes and Tissue Viability specialit...
2 day(s) ago
Community Therapy Support Worker - Discharge to Assess
Wye Valley NHS Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary We are seeking 2 full time, motivated & caring Band 3 Community Therapy Support Worker to join our Discharge to Assess (D2A) Service.
2 day(s) ago
Community Therapy Support Worker - Discharge to Assess
Wye Valley NHS Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary We are seeking 2 full time, motivated & caring Band 3 Community Therapy Support Worker to join our Discharge to Assess (D2A) Service.
2 day(s) ago
Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting Band 5 Community Staff Nurse opportunity has arisen with us in Copeland Community Nursing Team.
2 day(s) ago
Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary An exciting Band 5 Community Staff Nurse opportunity has arisen with us in Copeland Community Nursing Team.
2 day(s) ago
Midwife
Somerset NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Midwife
Job summary We are looking for a compassionate, motivated and skilled Band 6 Midwife to join our Maternity Services team within Somerset NHS Foundation Trust.
2 day(s) ago
Midwife
Somerset NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Midwife
Job summary We are looking for a compassionate, motivated and skilled Band 6 Midwife to join our Maternity Services team within Somerset NHS Foundation Trust.
2 day(s) ago
Liaison and Diversion Support, Time and Recovery Worker (STR)
Somerset NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Are you keen to play a key role in supporting vulnerable individuals within the criminal justice system?
2 day(s) ago
Liaison and Diversion Support, Time and Recovery Worker (STR)
Somerset NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Are you keen to play a key role in supporting vulnerable individuals within the criminal justice system?
2 day(s) ago
Commissioning Manager - Frailty and Palliative, End of Life Care
Black Country Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Nurse Practitioner
Job summary This is an exciting opportunity to influence and transform the future of Frailty, Palliative and End of Life Services across the Birmingham, Blac...
2 day(s) ago
Commissioning Manager - Frailty and Palliative, End of Life Care
Black Country Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Nurse Practitioner
Job summary This is an exciting opportunity to influence and transform the future of Frailty, Palliative and End of Life Services across the Birmingham, Blac...
2 day(s) ago
Locally Employed Doctor (Higher) in Rheumatology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for the post of Locally Employed Doctor in Rheumatology at the Queen Elizabeth Hospital Birmingham.
3 day(s) ago
Locally Employed Doctor (Higher) in Rheumatology
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for the post of Locally Employed Doctor in Rheumatology at the Queen Elizabeth Hospital Birmingham.
3 day(s) ago
QEHB MSK Radiology Fellow (Sept 2027)
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for a Musculoskeletal (MSK) Radiology fellow to join the existing team of 8 MSK Radiology Consultants and 89 Consultant...
3 day(s) ago
QEHB MSK Radiology Fellow (Sept 2027)
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 0 - 67,325 per year
Medical Specialist
Job summary Applications are invited for a Musculoskeletal (MSK) Radiology fellow to join the existing team of 8 MSK Radiology Consultants and 89 Consultant...
3 day(s) ago
Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links,...
3 day(s) ago
Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links,...
3 day(s) ago
Health Care Assistant - Band 2
Birmingham Hospice
North East England
GBP 30 - 24,852 per year
Exercise Therapist
Job summary At Birmingham Hospice , we are dedicated to improving the quality of life for people living with life-limiting conditions and supporting their fa...
3 day(s) ago
Health Care Assistant - Band 2
Birmingham Hospice
North East England
GBP 30 - 24,852 per year
Exercise Therapist
Job summary At Birmingham Hospice , we are dedicated to improving the quality of life for people living with life-limiting conditions and supporting their fa...
3 day(s) ago
Posted 2 day(s) ago
Reference: 2377250
Job summary
The Avenue Surgery is seeking an enthusiastic and forward- thinking patient navigator to join our like minded team. The successful candidate will be the first contact for patients, either face 2 face or via the telephone. Offering general assistance to the practice team, projecting a positive and friendly image to patient's and other visitors.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, providing a here to help approach and promoting a can do ethos.
Main duties of the job
Job summary for the post:
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
About us
The Avenue Surgery is a non-dispensing, training practice, caring for circa. 18000 patients in and around the rural town of Warminster, Wiltshire which is within easy commute to the Cities of Bath and Salisbury.
The practice is led by 6 GP partners and a very hard working team of both clinical and administrative staff. The team are committed to the surgery vision to provide a service that works with, and for, the community to meet the widest range of care, health promotion and education for our patients and our staff members.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A1160-26-0012
Job locations
14 The Avenue
Warminster
Wiltshire
BA12 9AA
United Kingdom
Job description
Job responsibilities
Role Details
Job Title
Patient Navigator with chaperone duties
Hours per week
full time
Reports to
Patient Navigator team leader
Primary Location/ Base
The Avenue Surgery
Job Purpose:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, providing a here to help approach and promoting a can do ethos.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Main Tasks and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice navigation team may include any or all of the items in the following information. Duties may be varied from time to time under the direction of the senior receptionist or practice management, dependant on current and evolving practice workload and staffing levels:
- Have a thorough knowledge of the practice and all policies and protocols relative to the role.
- Ensure that the reception is manned at all times during the practice opening hours.
- Answering general enquires, explaining surgery procedures. Demonstrating up to date awareness of the various range of services the practice/community provides.
- Be able to cover all reception roles, including cover at alternative locations if required.
- Respond to a patient in an emergency
- Advise patients of relevant charges for private ( non-General Medical Services) services, accept payment and issue receipts for same.
- Deal with patient request for registration as per the practice protocol, explaining practice arrangements and formal requirements.
- Process patients through Accrux triage tool action accordingly, whether face 2 face or on the telephone.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Demonstrate familiarity with all appointment systems in operation
- Book appointments ensuring that enough information is recorded for clinician to follow, using the signposting tool on the clinical booking system.
- Monitor and direct patients where necessary to consulting and treatment rooms.
- Draw the Doctors/Nurses attention to any patient who may need immediate attention
- Make the Doctors/Nurses aware of patients with special needs e.g. deaf or blind.
- Support and act as a chaperone for vulnerable patient groups attending appointments, following the practice chaperone policy and safeguarding.
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Dealing with franking of all mail generated by the practice.
- Maintaining Confidentiality at all times.
- Ensure that the telephone system is operational at beginning and end of each day in accordance to practice protocol
- Have working knowledge of telephone system
- Be fully conversant with the Practice computer system including word and Microsoft outlook.
- Strictly adhere to the practice computer security protocol
- Ensure building security have thorough knowledge of doors/windows/alarms (including opening up procedures, de-activation of alarm system and making all necessary preparations to receive patients.
- Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstruction and clutter.
- Attend training sessions.
NOTE: This job description was accurate at the time of its compilation. However, changes are frequent in general practice and post-holders are expected to be flexible and to agree to reasonable changes from time to time once these have been discussed with the post holder.
Job description
Job responsibilities
Role Details
Job Title
Patient Navigator with chaperone duties
Hours per week
full time
Reports to
Patient Navigator team leader
Primary Location/ Base
The Avenue Surgery
Job Purpose:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, providing a here to help approach and promoting a can do ethos.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Main Tasks and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice navigation team may include any or all of the items in the following information. Duties may be varied from time to time under the direction of the senior receptionist or practice management, dependant on current and evolving practice workload and staffing levels:
- Have a thorough knowledge of the practice and all policies and protocols relative to the role.
- Ensure that the reception is manned at all times during the practice opening hours.
- Answering general enquires, explaining surgery procedures. Demonstrating up to date awareness of the various range of services the practice/community provides.
- Be able to cover all reception roles, including cover at alternative locations if required.
- Respond to a patient in an emergency
- Advise patients of relevant charges for private ( non-General Medical Services) services, accept payment and issue receipts for same.
- Deal with patient request for registration as per the practice protocol, explaining practice arrangements and formal requirements.
- Process patients through Accrux triage tool action accordingly, whether face 2 face or on the telephone.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Demonstrate familiarity with all appointment systems in operation
- Book appointments ensuring that enough information is recorded for clinician to follow, using the signposting tool on the clinical booking system.
- Monitor and direct patients where necessary to consulting and treatment rooms.
- Draw the Doctors/Nurses attention to any patient who may need immediate attention
- Make the Doctors/Nurses aware of patients with special needs e.g. deaf or blind.
- Support and act as a chaperone for vulnerable patient groups attending appointments, following the practice chaperone policy and safeguarding.
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Dealing with franking of all mail generated by the practice.
- Maintaining Confidentiality at all times.
- Ensure that the telephone system is operational at beginning and end of each day in accordance to practice protocol
- Have working knowledge of telephone system
- Be fully conversant with the Practice computer system including word and Microsoft outlook.
- Strictly adhere to the practice computer security protocol
- Ensure building security have thorough knowledge of doors/windows/alarms (including opening up procedures, de-activation of alarm system and making all necessary preparations to receive patients.
- Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstruction and clutter.
- Attend training sessions.
NOTE: This job description was accurate at the time of its compilation. However, changes are frequent in general practice and post-holders are expected to be flexible and to agree to reasonable changes from time to time once these have been discussed with the post holder.
Person Specification
Qualifications
Essential
- GCSE grade A - C in English & Maths.
- NVQ level 2 in customer care.
Desirable
- Qualified to NVQ level 3 in customer care
Personal Attributes
Essential
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priories.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant, articulate and helpful, with an ability to work under pressure.
- Attention to detail.
- An understanding of and adherence to the need for strict confidentiality.
- Ability to project a positive and friendly image to patients and visitors.
Desirable
- Ability to work in a changing environment, ability to adapt to immediate changes when required to do so.
Experience
Essential
- Experience of working in a public reception environment, dealing with the public on a day 2 day basis.
- Telephony and computer experience.
- Personal commitment to training and personal development.
Desirable
- Experience of medical reception work in Primary Care.
- Experience with working with TPP computer system and familiarity with medical terminology
Person Specification
Qualifications
Essential
- GCSE grade A - C in English & Maths.
- NVQ level 2 in customer care.
Desirable
- Qualified to NVQ level 3 in customer care
Personal Attributes
Essential
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priories.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant, articulate and helpful, with an ability to work under pressure.
- Attention to detail.
- An understanding of and adherence to the need for strict confidentiality.
- Ability to project a positive and friendly image to patients and visitors.
Desirable
- Ability to work in a changing environment, ability to adapt to immediate changes when required to do so.
Experience
Essential
- Experience of working in a public reception environment, dealing with the public on a day 2 day basis.
- Telephony and computer experience.
- Personal commitment to training and personal development.
Desirable
- Experience of medical reception work in Primary Care.
- Experience with working with TPP computer system and familiarity with medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Avenue Surgery
Address
14 The Avenue
Warminster
Wiltshire
BA12 9AA
United Kingdom
Employer's website
Employer details
Employer name
The Avenue Surgery
Address
14 The Avenue
Warminster
Wiltshire
BA12 9AA
United Kingdom
Employer's website
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Senior Clinical Support Worker
Sheffield Children’s NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377245
Job summary
Permanent | Full & Part Time Available
Senior Clinical Support Worker required to join our Outpatient team!
An exciting opportunity has arisen to join our team in the Outpatient Department, caring for children aged 0-18 across Sheffield Children's Hospital, Northern General, Ryegate Assessment Unit, Centenary House, and the new NCCHT building which is due to open in 2026.
We're looking for someone who enjoys working with children and families. Our clinics cover different specialties, focusing on family-centered care in partnership with parents and the healthcare team.
You will assess patients, plan care, and support a safe, effective environment. You will also assist with clerical tasks, stock maintenance, and equipment management.
Previous paediatric experience and an NVQ Level 2 in Healthcare (working towards Level 3) are desirable. You'll develop practical nursing skills under the guidance of qualified paediatric nurses.
We offer part-time and full-time hours, with clinics running primarily Monday-Friday between 8 am and 6 pm, along with some evening and weekend shifts.
If you're passionate about making a difference in children's healthcare, we'd love to hear from you!
Main duties of the job
Reporting into the Ward Manager, your responsibilities will include:
-
Assist nurses in providing compassionate care to children and families.
-
Perform hygiene tasks, including personal care, tracheostomy care, catheterization, and wound dressing under supervision.
-
Support feeding, including tube feeding, oral feeding, and recording intake.
-
Monitor patient conditions, take observations, and report findings.
-
Help with assessments, venepuncture, and blood glucose monitoring.
-
Help maintain a safe environment through equipment checks, cleaning, and patient transfers.
-
Support families, especially in distressing situations, and assist with communication.
-
Participate in departmental tasks, including stocking, filing, and maintaining cleanliness.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
425-26-8188210
Job locations
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*** This role has been assigned the occupation code6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
*** This role has been assigned the occupation code6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications/Training
Essential
- GCSE A-C English or Level 2 equivalent
- Vocational Award Level 2 in Health
- To have or be committed to undertaking & completing a Vocational Award Level 3 in Health
- To hold evidence of completing a Care Certificate or have completed in-house Band 2 competency package.
- Committed to completing competency packages as per clinical area
Desirable
- Vocational Award Level 3 in Health or Health & Social Care
Experience
Essential
- To have experience in a Care or Health & Social Care environment within a hospital or community setting
- Worked in a customer facing environment
Desirable
- Worked with children and young people
- Worked within the National Health Service
Knowledge and Skills
Essential
- Knowledge of Health & Safety and maintaining a safe environment
- Knowledge of Safeguarding children or young adults
- Ability to demonstrate knowledge of Infection
- Control principles
- Basic IT skills which include competency at using Word and email and commitment to learning advanced IT skills.
- Ability to work with children, young people, their families and carers
- Ability to work in a multidisciplinary team
- Ability to show initiative and take on own responsibility and accountability and work independently
- Ability to prioritise workload and own time
- Ability to deal with conflicting and difficult situations
Desirable
- Compliance of Policies and Procedures in a regulated Health Care Provider
- Advanced IT skills ie Level 2 IT qualification
- Current Food hygiene certificate
- Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
Attributes
Essential
- Willingness to work flexibly in approach and working hours/pattern
- Display a non-judgmental attitude towards children / families / carers / colleagues
- Respectful attitude for individuals and co-workers
- Ability to take part in personal development reviews
- Ability to accept instructions & supervision and undertake delegated tasks
Desirable
- Previously worked in a flexible working pattern environment
- Compliance of Policies and Procedures in reference to Equality and Diversity
Person Specification
Qualifications/Training
Essential
- GCSE A-C English or Level 2 equivalent
- Vocational Award Level 2 in Health
- To have or be committed to undertaking & completing a Vocational Award Level 3 in Health
- To hold evidence of completing a Care Certificate or have completed in-house Band 2 competency package.
- Committed to completing competency packages as per clinical area
Desirable
- Vocational Award Level 3 in Health or Health & Social Care
Experience
Essential
- To have experience in a Care or Health & Social Care environment within a hospital or community setting
- Worked in a customer facing environment
Desirable
- Worked with children and young people
- Worked within the National Health Service
Knowledge and Skills
Essential
- Knowledge of Health & Safety and maintaining a safe environment
- Knowledge of Safeguarding children or young adults
- Ability to demonstrate knowledge of Infection
- Control principles
- Basic IT skills which include competency at using Word and email and commitment to learning advanced IT skills.
- Ability to work with children, young people, their families and carers
- Ability to work in a multidisciplinary team
- Ability to show initiative and take on own responsibility and accountability and work independently
- Ability to prioritise workload and own time
- Ability to deal with conflicting and difficult situations
Desirable
- Compliance of Policies and Procedures in a regulated Health Care Provider
- Advanced IT skills ie Level 2 IT qualification
- Current Food hygiene certificate
- Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
Attributes
Essential
- Willingness to work flexibly in approach and working hours/pattern
- Display a non-judgmental attitude towards children / families / carers / colleagues
- Respectful attitude for individuals and co-workers
- Ability to take part in personal development reviews
- Ability to accept instructions & supervision and undertake delegated tasks
Desirable
- Previously worked in a flexible working pattern environment
- Compliance of Policies and Procedures in reference to Equality and Diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Sheffield Children’s NHS Foundation Trust
Address
Sheffield Children's NHS Foundation Trust
Western Bank
Sheffield
S10 2TH
United Kingdom
Employer's website
https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
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Radiology Department Assistant - MRI
Doncaster & Bassetlaw Teaching Hospitals NHS FT View all jobs
Posted 2 day(s) ago
Reference: 2377234
Job summary
Are you highly motivated, hard working and forward thinking ? If so come and visit us at Doncaster where we are building an exciting future within Radiology.
The successful candidates will be enthusiastic about the challenges of a busy working and constantly changing environment, and must have the ability to remain calm under pressure .
Rotational working at Bassetlaw Teaching Hospital, Doncaster Royal Infirmary and Mexborough Montagu Hospital, you will demonstrate excellence in patient care. This is a demanding role which will involve dealing with patients who are very ill or distressed, therefore good interpersonal skills are essential. You will be expected to work flexibly, participating in an extended 7-day service and will be required to travel to all sites as required.
Working hours will be in line with the needs of the service, may be subject to change in the future, and will include nights, evenings, weekends and bank holidays; therefore a flexible approach is essential.
You should have GCSE English and Maths to grade C or equivalent, proven computer experience and possess good interpersonal and organisational skills. Previous experience in a medical environment would be an advantage, for this varied and interesting role.
Please note this post will commence in January 2027.
Main duties of the job
Working with a team of motivated and committed staff, to provide a first class and effective service to all patients attending Radiology.
To undertake clinical support tasks as required by the lead radiographers.
To provide support to consultants and radiographers in the clinical environment as and when required.
To undertake reception, clerical and other support duties as required.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Pro Rata Per Annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
272-8290481
Job locations
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge & Experience
Essential
- Experience in a caring profession
- Accurate record keeping
- Experience on a range of IT systems
- Exposure to patients and the general public
Desirable
- Experience of Trust PAS computer System
- Experience in a Clinical setting / Medical Environment
- Experience of clerical duties
Qualifications & Training
Essential
- GCSE English Language & Maths (Grade C or above) or equivalent or NVQ Level 2 or equivalent experience
Desirable
- NVQ Level 3
- Care Certificate
Personal Attributes & Skills
Essential
- Demonstrate good verbal and written communication skills with multi-disciplinary team/patients/relatives
- Good team player
- Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties)
- Able to maintain client confidentiality
- Ability to deal sensitively and compassionately with patients, some of whom may have received bad news
- Able to accommodate the demands of the post with flexible working as required and good attendance
- Able to prioritise workload
- To be able to travel independently to meet the demands of the post
- Ability to work with people at all levels to provide equality of care
Desirable
- Adaptable to a changing environment, able to cope with the demands of evolving and sometimes unpredictable workload
- Able to work under pressure
Person Specification Knowledge & Experience Essential Experience in a caring profession Accurate record keeping Experience on a range of IT systems Exposure to patients and the general public Desirable Experience of Trust PAS computer System Experience in a Clinical setting / Medical Environment Experience of clerical duties Qualifications & Training Essential GCSE English Language & Maths (Grade C or above) or equivalent or NVQ Level 2 or equivalent experience Desirable NVQ Level 3 Care Certificate Personal Attributes & Skills Essential Demonstrate good verbal and written communication skills with multi-disciplinary team/patients/relatives Good team player Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties) Able to maintain client confidentiality Ability to deal sensitively and compassionately with patients, some of whom may have received bad news Able to accommodate the demands of the post with flexible working as required and good attendance Able to prioritise workload To be able to travel independently to meet the demands of the post Ability to work with people at all levels to provide equality of care Desirable Adaptable to a changing environment, able to cope with the demands of evolving and sometimes unpredictable workload Able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
Address
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website
https://www.dbth.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
Address
Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website
https://www.dbth.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 2 day(s) ago
Reference: 2377204
Job summary
An enthusiastic salaried GDP is required to join a growing community dental service in Powys. This opportunity will allow an individual to practice NHS general dentistry in a supportive working environment where quality of care is the primary focus with access to excellent equipment. Individuals are encouraged to develop clinical skills and will be supported by other colleagues within the team. The base will be Llandrindod Wells. Full time - 37.5 hours per week. Part time considered.
Main duties of the job
A significant part of this role will be to provide a comprehensive range of NHS dental care for eligible adults and children in Powys, including GDS patients. The candidate will also provide courses of treatment for patients who are unable to access general dental services. As part of the wider team, you will also support the rest of the team to help improve access and reduce waiting times within the service.
We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry; the health board will support you with training.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Details
Date posted
01 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£54,802 to £82,204 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
070-MD002-0326-C
Job locations
Llandrindod Wells
Temple Street
Llandrindod Wells
LD1 5HF
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
As a salaried general dental practitioner, you will get study leave, mileage allowance when travelling to other clinics away from your base and generous annual leave.
For informal enquires please email Warren Tolley, Associate Dental Director [email protected]
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
As a salaried general dental practitioner, you will get study leave, mileage allowance when travelling to other clinics away from your base and generous annual leave.
For informal enquires please email Warren Tolley, Associate Dental Director [email protected]
Person Specification
Qualifications
Essential
- Appropriate graduate qualification or equivalent in Dentistry
- Registration with the GDC as a Dentist
Experience
Essential
- Ability and experience to deal with acute dental problems
- Current knowledge of dental surgery techniques, procedures, materials and concepts
- Eligible for a Welsh Performer Number
Desirable
- Experience of NHS GDS regulations
Aptitude and Ability
Essential
- Excellent communicator
- Ability to achieve and maintain professional standards
Desirable
- Ability to readily understand and analyse information
- ICT skills
Person Specification
Qualifications
Essential
- Appropriate graduate qualification or equivalent in Dentistry
- Registration with the GDC as a Dentist
Experience
Essential
- Ability and experience to deal with acute dental problems
- Current knowledge of dental surgery techniques, procedures, materials and concepts
- Eligible for a Welsh Performer Number
Desirable
- Experience of NHS GDS regulations
Aptitude and Ability
Essential
- Excellent communicator
- Ability to achieve and maintain professional standards
Desirable
- Ability to readily understand and analyse information
- ICT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Powys Teaching Health Board
Address
Llandrindod Wells
Temple Street
Llandrindod Wells
LD1 5HF
United Kingdom
Employer's website
Employer details
Employer name
Powys Teaching Health Board
Address
Llandrindod Wells
Temple Street
Llandrindod Wells
LD1 5HF
United Kingdom
Employer's website
Apply Now
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Success!
Your application has been submitted.
Administration Officer
Sheffield Teaching Hospitals NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377199
Job summary
*** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED ***
Applications are invited from motivated individuals who will be able to provide a flexible, efficient and effective administration service to the busy, varied and interesting Diagnostic Cardiology Unit at our NGH and RHH sites, our departmental contact centre based at RHH and Community locations.
Working Hours and Pattern: 37.5 hours per week, 4 longer days 8.00am- 6.00pm across all sites.
Main duties of the job
Our Administration Team work on a rota basis providing a high quality service to all our patients. This ranges from accurately processing the initial referral through the various IT systems, to arranging the appointment, to helping any patient that contacts DCU via our busy contact centre, to greeting the patients in a warm, friendly yet professional manner at any of our reception desks.
We support all the clinical services with their administration needs and are looking for individuals that are extremely adaptable and flexible as working locations and duties can vary considerably from day to day. The ability to be comfortable in both patient facing and back office environments is essential.
We are seeking strong and confident IT skills as we use several different systems in order to fulfil all the requirements of this post.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Diagnostic Cardiology Unit at Sheffield Teaching Hospitals NHS Trust provides an extensive range of non-invasive, invasive and specialist cardiac investigations to the South Yorkshire region. You will be a key part of a diverse, multi disciplined and professional team.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa/pro rata for part time staff
Contract
Permanent
Working pattern
Full-time
Reference number
190-2049-DIR-S-A
Job locations
Sheffield Teaching Hospitals NHS Foundation Trust
Herries Road
Sheffield
S5 7AU
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria and person specification.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria and person specification.
Person Specification
Education and Qualifications
Essential
- GCSE at Grade 4/C in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT or equivalent qualification/experience
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne/IMPAX/Connect (area specific software)
Person Specification
Education and Qualifications
Essential
- GCSE at Grade 4/C in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT or equivalent qualification/experience
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role.
Desirable
- Relevant experience within the NHS
Skills and Knowledge
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne/IMPAX/Connect (area specific software)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals NHS Foundation Trust
Herries Road
Sheffield
S5 7AU
United Kingdom
Employer's website
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals NHS Foundation Trust
Herries Road
Sheffield
S5 7AU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Cardiac Physiologist
Wirral University Teaching Hospitals NHS Trust View all jobs
Posted 2 day(s) ago
Reference: 2377170
Job summary
This role will involve the practitioner working within the team in a busy Cardiology department providing a range of complex cardiology investigations and producing detailed and evidence based clinical reports.
The post holder will perform a range of invasive and non-invasive cardiac investigations according to grade and within scope of training. The post would suit a newly or recently qualified Cardiac Physiologist/PTP looking for a springboard to further their career. Ensuring a flexible and responsible service, which is based on an individualised approach to patients, respecting their privacy and dignity at all times. Act in accordance with Trust health and safety policy ensuring a safe environment for patients, staff and visitors. Report any untoward incidents as set out in the Trust policies and procedures. Participate in out of hours and weekend working as required to ensure safe and equitable service delivery to our patients.
Able to liaise closely with patients, including those with whom it may be difficult to communicate, and with their carers, explaining procedures and results as appropriate.
The post holder will be required to deal with some patients who are acutely unwell and /or distressed. Ensure that all patients are dealt with courteously and promptly whilst maintaining their comfort and dignity as much as is possible
The post holder is required to promote the Trust's core values of positively.
Main duties of the job
- Ensure clinical safety standards are met when supervising all rehabilitation sessionsin line with service policies.
- Maintaining all records associated with the Cardiac Physiology Team an organised and confidential manner in accordance with Code of Conduct and Caldicot Principles.
- Prepare Clinical areas and maintain clinical equipment, reporting any faults immediately to line manager / service lead.
- Assist in the daily cleaning and regular cleaning of equipment as per infectionprevention and control standards.
- Perform supervisions of assistants and students as necessary.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral's only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
408-26-762
Job locations
Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Job description
Job responsibilities
Please see attached Job Description for further information about the Cardiac Physiologist position available at WUTH
Job description
Job responsibilities
Please see attached Job Description for further information about the Cardiac Physiologist position available at WUTH
Person Specification
Qualifications, Specific Experience & Training
Essential
- Degree in Clinical Physiology/Healthcare Science (Specifically Cardiac)
Desirable
- Membership of relevant clinical interest groups e.g.,RCCP, BHRS, etc.
- Demonstrable experience of the application of cardiac physiology in regard to clinical assessment.
Knowledge and Skills
Essential
- Knowledge of Clinical Cardiology tests in relation to cardiorespiratory disease.
- The ability to perform and demonstrate a range of basic testing for those attending clinical sessions.
- Experience in the safe and correct use of a range of equipment.
- Basic IT skills.
Desirable
- Experience of using software for developing A&R and presentations.
- Good clinical reasoning skills based on evidence and current research.
Personal Attributes
Essential
- Ability to motivate others to participate in good clinical practice.
- Good communication skills.
- To value and promote equality and diversity, ensuring that individuals are treated fairly, and individual differences are respected.
- An ability to be compassionate, to empathise and reassure
- Be a team player and be instrumental in achieving team goals.
Other Requirements
Essential
- Be flexible to changing environment within the service including commitment to working across boundaries
Person Specification
Qualifications, Specific Experience & Training
Essential
- Degree in Clinical Physiology/Healthcare Science (Specifically Cardiac)
Desirable
- Membership of relevant clinical interest groups e.g.,RCCP, BHRS, etc.
- Demonstrable experience of the application of cardiac physiology in regard to clinical assessment.
Knowledge and Skills
Essential
- Knowledge of Clinical Cardiology tests in relation to cardiorespiratory disease.
- The ability to perform and demonstrate a range of basic testing for those attending clinical sessions.
- Experience in the safe and correct use of a range of equipment.
- Basic IT skills.
Desirable
- Experience of using software for developing A&R and presentations.
- Good clinical reasoning skills based on evidence and current research.
Personal Attributes
Essential
- Ability to motivate others to participate in good clinical practice.
- Good communication skills.
- To value and promote equality and diversity, ensuring that individuals are treated fairly, and individual differences are respected.
- An ability to be compassionate, to empathise and reassure
- Be a team player and be instrumental in achieving team goals.
Other Requirements
Essential
- Be flexible to changing environment within the service including commitment to working across boundaries
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Employer's website
https://www.wuth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Arrowe Park Hospital
Arrowe Park Road
Upton
CH49 5PE
United Kingdom
Employer's website
https://www.wuth.nhs.uk (Opens in a new tab)
Apply Now
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Specialist Podiatrist Neurology and Nail Surgery
South Warwickshire University NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377153
Job summary
We have an exciting, rare opportunity for an experienced, motivated Specialist Podiatrist to join our enthusiastic, committed Podiatric rehabilitation speciality team.
You will already be able to demonstrate specialist knowledge and skills in nail surgery, MSK adults /children and high-risk wound management. In addition you will have the capacity to enhance your skills further particularly in the areas of neurology and mental heath.
Whilst your base will be in Warwick you will have independent means of transport to be able to work regularly in clinics, hospitals and patients own homes across the whole county of Warwickshire
For an informal conversation or more information, please contact: Sarah Hart, Podiatry and Orthotics Manager and Professional Lead email: [email protected]
Main duties of the job
To be responsible for a specialised caseload involving the implementation and coordination of specialised treatment regimens involving specialist podiatric care and patient management programmes.
The post holder will have knowledge in the specialist area and possess a high level of clinical competence and clinical diagnostic skills, whilst treating a varied clientele including children and adults, those with learning difficulties and anyone with limb / foot deformities which affects mobility and function.
The post holder will possess excellent communication skills and have the ability to work across professional boundaries to ensure best care for patients with specialist podiatric care needs. The post holder will be an autonomous practitioner with well-developed clinical skills and maintain a high level of knowledge and experience whilst treating complex foot problems.
And provide the highest quality of podiatric care to those patients whose feet are assessed as being "at risk" (in line with departmental guidelines). This may require the post holder to use their own judgement to alter the treatment plan to suit individual patient's needs. If problems arise beyond the scope of this post the patient must be referred to a more experienced podiatrist.
About us
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS.We provide services across Warwickshire Hospitals and Community Services. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.
Disclosure and Barring Service (DBS) ChecksMany of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs.
Probationary PeriodAll new staff to the Trust will be subject to a standard 3 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and InclusionAs part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
203-CS1285
Job locations
Cape Road Clinic
Cape Road
Warwick
CV344JP
United Kingdom
Job description
Job responsibilities
Main Duties
To prioritise and evaluate patient referrals to the podiatry service, for their appropriateness and to identify to the Rehabilitation Lead any deficiencies.
To be responsible for the assessment and review of patients with specialist podiatric care needs to plan and manage own caseload and that of junior staff and podiatry assistants.
To identify any concerns or training requirements of staff in specialist podiatric care to the Rehabilitation Lead and help develop and provide these training needs appropriately.
To develop treatment plans in consultation with the patient. This is to include exercise programmes and / or orthotic provision.
To maintain the podiatry departments policies and procedures with regards to this specialist area.
To ensure current best practice is included and updated in all clinical policies in this specialist area.
To make the Rehabilitation Lead aware of any issues / problems regarding service delivery in this specialist area.
To assist in the monitoring of referral & treatment statistics, ensuring the service is delivered in a cost-effective efficient manner.
To act as a resource for clinicians within the department and deliver training programmes as necessary in this specialist area.
To be able to undertake a detailed podiatric assessment and, diagnose and formulate specialised treatment regimens for all patients referred and monitor and evaluate the effectiveness of the treatment given.
To assist in the development of protocols for treatment of common conditions within the speciality.
To liaise with other health professionals in primary care i.e. physiotherapists, Orthotists
To be responsible for mentoring / training students, junior staff and colleagues who are on rotation / placement.
General Clinical Duties
To lead Podiatry clinical sessions in accordance with RCOP and HCPC minimum standards for clinical practice.
To cover other specialist podiatry clinics containing a wide range of patients, including: high risk diabetics, complex neuropathy, patients with mental health and learning disabilities within inpatient care, chronic diseases i.e. rheumatoid arthritis, vascular problems, wound management / tissue viability, and palliative care patients.
To use highly developed physical skills, precision hand eye co-ordination in safe and effective scalpel technique when debriding ulcers and callosities, involving highly unpleasant substances i.e., body fluids.
To provide care in a range of primary and secondary care settings most of which are in isolation. Often working in difficult conditions, which involve the moving and handling of patients who may be immobile, wheelchair or bed bound.
To provide nail surgery assessments and procedures under local anaesthetic with use of phenol, and re-dressings, necessitating the need for a certificate in local anaesthesia.
To be responsible for prioritising patients according to their medical and podiatric needs, into low / medium / high / urgent risk categories in order to supervise their level of care / speciality into the service.
To plan, organise and undertake a home visiting caseload and health education talks, and facilitate discharge planning of patients.
To maintain accurate records of all patient consultations and related work.
To facilitate and present the podiatry patient education talks that will influence patients attitudes and change their historical mind set towards their foot health and evaluate these sessions.
To ensure the maintenance and security of clinical stock, IT equipment, all health promotion and educational resources.
To ensure effective communication of complex information to patients and their relatives and carers to bring about a change in attitude and patient empowerment, utilising excellent negotiation and interpersonal and have the ability to deal sensitively with angry /distressed clients and diffuse potentially volatile situations. This may involve giving unwelcome news to patients or carers about the deterioration of foot pathology.
To work within infection prevention and control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in NHS premises. To work in clinics, which may be isolated, hospitals, residential homes, and patients homes, liaising with other health care professionals involved with the patient whenever necessary.
Job description Job responsibilities Main Duties To prioritise and evaluate patient referrals to the podiatry service, for their appropriateness and to identify to the Rehabilitation Lead any deficiencies. To be responsible for the assessment and review of patients with specialist podiatric care needs to plan and manage own caseload and that of junior staff and podiatry assistants. To identify any concerns or training requirements of staff in specialist podiatric care to the Rehabilitation Lead and help develop and provide these training needs appropriately. To develop treatment plans in consultation with the patient. This is to include exercise programmes and / or orthotic provision. To maintain the podiatry departments policies and procedures with regards to this specialist area. To ensure current best practice is included and updated in all clinical policies in this specialist area. To make the Rehabilitation Lead aware of any issues / problems regarding service delivery in this specialist area. To assist in the monitoring of referral & treatment statistics, ensuring the service is delivered in a cost-effective efficient manner. To act as a resource for clinicians within the department and deliver training programmes as necessary in this specialist area. To be able to undertake a detailed podiatric assessment and, diagnose and formulate specialised treatment regimens for all patients referred and monitor and evaluate the effectiveness of the treatment given. To assist in the development of protocols for treatment of common conditions within the speciality. To liaise with other health professionals in primary care i.e. physiotherapists, Orthotists To be responsible for mentoring / training students, junior staff and colleagues who are on rotation / placement. General Clinical Duties To lead Podiatry clinical sessions in accordance with RCOP and HCPC minimum standards for clinical practice. To cover other specialist podiatry clinics containing a wide range of patients, including: high risk diabetics, complex neuropathy, patients with mental health and learning disabilities within inpatient care, chronic diseases i.e. rheumatoid arthritis, vascular problems, wound management / tissue viability, and palliative care patients. To use highly developed physical skills, precision hand eye co-ordination in safe and effective scalpel technique when debriding ulcers and callosities, involving highly unpleasant substances i.e., body fluids. To provide care in a range of primary and secondary care settings most of which are in isolation. Often working in difficult conditions, which involve the moving and handling of patients who may be immobile, wheelchair or bed bound. To provide nail surgery assessments and procedures under local anaesthetic with use of phenol, and re-dressings, necessitating the need for a certificate in local anaesthesia. To be responsible for prioritising patients according to their medical and podiatric needs, into low / medium / high / urgent risk categories in order to supervise their level of care / speciality into the service. To plan, organise and undertake a home visiting caseload and health education talks, and facilitate discharge planning of patients. To maintain accurate records of all patient consultations and related work. To facilitate and present the podiatry patient education talks that will influence patients attitudes and change their historical mind set towards their foot health and evaluate these sessions. To ensure the maintenance and security of clinical stock, IT equipment, all health promotion and educational resources. To ensure effective communication of complex information to patients and their relatives and carers to bring about a change in attitude and patient empowerment, utilising excellent negotiation and interpersonal and have the ability to deal sensitively with angry /distressed clients and diffuse potentially volatile situations. This may involve giving unwelcome news to patients or carers about the deterioration of foot pathology. To work within infection prevention and control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in NHS premises. To work in clinics, which may be isolated, hospitals, residential homes, and patients homes, liaising with other health care professionals involved with the patient whenever necessary.
Person Specification
Qualifications
Essential
- Must have a recognised Podiatry degree qualification or equivalent
- Must be a registered Podiatrist with the Health and Care Professions Council (HCPC)
- Registered member of the Royal College of Podiatry
Desirable
- Evidence of Continual Professional Development (CPD)
- Be able to show evidence of post graduate training or special interest in Diabetes or Specialist area
Skills
Essential
- Must be able to recognise, through carrying out in depth assessment, high risk cases and formulate treatment plans
- To be able to plan own caseload and demonstrate experience of appointment systems
- Must be able to carry out anaesthetics and nail surgery
- Must be able to diagnose biomechanical conditions to prescribe orthotics, and give footwear advice
- Must be able to use computers and information technology i.e. word, PowerPoint, Microsoft teams etc.
- Be willing to go through the annual appraisal system
- Must attend departmental and Trust mandatory days
- Must have empathy & sympathy for patients
Desirable
- To recognise the value of Podiatry Assistants and be able to refer suitable cases to them
- Be able to give health education talks and use various health promotion aids
Experience
Essential
- Experience across a wide range of podiatry interventions
- Must understand what is required in maintaining clinical records and understand confidentiality
- Understand what is meant by decontamination and f infection prevention and control.
Desirable
- To be able to carry out clinical audit when requested
Other
Essential
- Must be able to drive, have own means of transport and hold a current driving licence
Person Specification Qualifications Essential Must have a recognised Podiatry degree qualification or equivalent Must be a registered Podiatrist with the Health and Care Professions Council (HCPC) Registered member of the Royal College of Podiatry Desirable Evidence of Continual Professional Development (CPD) Be able to show evidence of post graduate training or special interest in Diabetes or Specialist area Skills Essential Must be able to recognise, through carrying out in depth assessment, high risk cases and formulate treatment plans To be able to plan own caseload and demonstrate experience of appointment systems Must be able to carry out anaesthetics and nail surgery Must be able to diagnose biomechanical conditions to prescribe orthotics, and give footwear advice Must be able to use computers and information technology i.e. word, PowerPoint, Microsoft teams etc. Be willing to go through the annual appraisal system Must attend departmental and Trust mandatory days Must have empathy & sympathy for patients Desirable To recognise the value of Podiatry Assistants and be able to refer suitable cases to them Be able to give health education talks and use various health promotion aids Experience Essential Experience across a wide range of podiatry interventions Must understand what is required in maintaining clinical records and understand confidentiality Understand what is meant by decontamination and f infection prevention and control. Desirable To be able to carry out clinical audit when requested Other Essential Must be able to drive, have own means of transport and hold a current driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Cape Road Clinic
Cape Road
Warwick
CV344JP
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Cape Road Clinic
Cape Road
Warwick
CV344JP
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Apply Now
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PALS Co-ordinator
Portsmouth Hospitals University NHS Trust View all jobs
Posted 2 day(s) ago
Reference: 2377144
Job summary
Internal Only
This vacancy is open to employees for St Mary's Hospital Isle of Wight & Portsmouth Hospital University NHS Trust
NHS Band 3 Salary: £25,760 - £27,476 per annum
Hours Per Week: Full time 37.5
Contract Type: Permanent
Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Do you enjoy helping people, solving problems and making a difference?
We are looking for a compassionate and organised PALS Co-ordinator to be the first point of contact for patients, families and visitors who need advice, support or guidance.
As part of our Experience of Care Team, you will play a vital role in ensuring concerns are listened to, enquiries are resolved promptly and patients and families receive the support they need. Working closely with clinical and non-clinical colleagues, you will help improve patient experience across our services.
We are looking for someone who has excellent customer service and communication skills, the ability to handle sensitive conversations with empathy and professionalism and strong organisational and IT skills. The successful candidate will have experience working in a busy, customer-focused environment with a positive, solution-focused approach and commitment to outstanding patient care.
Main duties of the job
As a PALS Co-Ordinator, you will
- Provide advice, information and signposting to patients and carers.
- Help navigate and facilitate the resolution of patient enquiries and concerns, working collaboratively with services across the trust.
- Maintain accurate records and support patient feedback systems.
- Work collaboratively with teams across the Trust to improve patient experience.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
REF2657X
Job locations
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Job description
Job responsibilities
To provide an empathetic and responsive advice service to patients and service users.
Respond to enquiries independently where able to.
To frequently communicate with patients and service users in person, on the telephone and via written communication.
To work as part of a team, communicating with the Complaints Team and ensuring a joined-up approach to improve the experience of patients and their families at the Trust.
To escalate enquiries to the Patient Experience Lead where appropriate. The post holder should be able to recognize when to refer enquiries to clinical staff (this is a non-clinical post and the post holder is therefore not permitted to give clinical information, e.g. test results)
To be aware of the difference between PALS complaints and escalate cases to colleagues when appropriate.
To assist with collecting organisation-wide patient feedback.
Have excellent keyboard skills.
Maintain timely, factual and accurate electronic and contemporaneous records of contacts with visitors to the office in order to provide a seamless service for all users.
If you are passionate about supporting people and delivering excellent service, we would love to hear from you.
For full details of this role, please refer to the attached Job Description
For more information, please contact Experience of Care Lead, Samantha Johnson on 01983 534420 or [email protected]
Job description
Job responsibilities
To provide an empathetic and responsive advice service to patients and service users.
Respond to enquiries independently where able to.
To frequently communicate with patients and service users in person, on the telephone and via written communication.
To work as part of a team, communicating with the Complaints Team and ensuring a joined-up approach to improve the experience of patients and their families at the Trust.
To escalate enquiries to the Patient Experience Lead where appropriate. The post holder should be able to recognize when to refer enquiries to clinical staff (this is a non-clinical post and the post holder is therefore not permitted to give clinical information, e.g. test results)
To be aware of the difference between PALS complaints and escalate cases to colleagues when appropriate.
To assist with collecting organisation-wide patient feedback.
Have excellent keyboard skills.
Maintain timely, factual and accurate electronic and contemporaneous records of contacts with visitors to the office in order to provide a seamless service for all users.
If you are passionate about supporting people and delivering excellent service, we would love to hear from you.
For full details of this role, please refer to the attached Job Description
For more information, please contact Experience of Care Lead, Samantha Johnson on 01983 534420 or [email protected]
Person Specification
Skills and Knowledge
Essential
- Excellent interpersonal skills
- Listening skills
- Demonstrate tact and diplomacy when dealing with highly sensitive issues and maintain confidentiality
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to deal with distressing circumstances and challenging situations
Qualifications
Essential
- NVQ 3 or equivalent
- Educated to GCSE level or equivalent experience.
- Proficient in the use of Microsoft Office programmes
Experience
Essential
- Experience of working in a busy customer service environment
- Experience of working within an NHS or Social Care environment
- Excellent verbal, telephone and written communication skills.
Person Specification
Skills and Knowledge
Essential
- Excellent interpersonal skills
- Listening skills
- Demonstrate tact and diplomacy when dealing with highly sensitive issues and maintain confidentiality
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to deal with distressing circumstances and challenging situations
Qualifications
Essential
- NVQ 3 or equivalent
- Educated to GCSE level or equivalent experience.
- Proficient in the use of Microsoft Office programmes
Experience
Essential
- Experience of working in a busy customer service environment
- Experience of working within an NHS or Social Care environment
- Excellent verbal, telephone and written communication skills.
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: 2377137
Job summary
We are looking for an enthusiastic and organised Medical Receptionist 30 hours per week to provide temporary maternity cover within our friendly and supportive practice. You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
This is a front-line role, ideal for someone who is professional, approachable, and comfortable working in a fast-paced healthcare environment. The position can be offered as one full-time post or shared between two part-time staff, depending on availability and suitability.
Previous applicants need not apply.
Main duties of the job
Receiving calls and assisting with direct face to face patient enquiries are predominant parts of this role, therefore this will be very suited to people with previous customer facing roles.
Day to day varies from booking appointments, processing medication requests, dealing with patients who want to register at the practice and dealing with general enquiries, signposting them to the most appropriate appointment or service.
Good communication skills are vital for the role and basic IT skills will be needed.
About us
Shepley Health Centre is a GP Surgery with approx 7000 patients in semi-rural Huddersfield. It is a fast-paced environment at the coal face of health care in the NHS. We are a supportive team striving to provide the best service we can to our practice population. It can be demanding at times but equally very rewarding.
Benefits:
- NHS pension
- Free Parking
Schedule:
- Monday to Friday
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
A4379-26-0004
Job locations
Shepley Health Centre
25 Jos Lane
Shepley
Huddersfield
HD8 8DJ
United Kingdom
Job description
Job responsibilities
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive, friendly and courteous image to patients and other visitors, either in person or via the telephone.
Process repeat prescription requests from patients.
Scan in correspondence to the clinical database and workflow to the GPs.
Job Responsibilities:
Be familiar with the Practice computer and be able to input data as required.
To have knowledge of the Practice area/boundary.
To know under which circumstances clinical and non-clinical advice should be sought.
Handle incoming and outgoing telephone calls in a polite and efficient manner.
Ensure all messages are passed to the appropriate team member, and colleagues made aware of any action required.
Be able to cover all reception positions as necessary.
Provide additional cover for the reception office during periods of holiday or sickness.
Reception
- Receiving patients consulting with members of practice team.
- Keep reception areas tidy at all times.
- Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
- Handover to incoming staff patient information on any issues not yet completed.
- To deal with visitors and tradesmen appropriately.
- To ensure the timely notification of all deliveries to the relevant staff.
Administration
- Pulling/filing medical records and update as necessary.
- Download and file electronic patient correspondence received in medical records.
- Photocopy and laminate documents as requested.
Scanning duties
Sort and date stamp all incoming patient-related mail.
Scan patient-related documents onto their medical record using read codes as agreed by the clinical team
Add any additional information about the source of the document
Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information
Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale
Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures.
Coding
Identify relevant clinical information contained in patient correspondence
Code or free text the clinical information on to the patient record
Deal with queries relating to coding
Appointments
- Process appointment requests for today and future appointments from patients by telephone and in person.
- Deal with visit requests and produce any documentation required for the doctors.
- Arrange and record hospital transport requests.
Computer
- Carry out data input, ensuring that the recording of all relevant information into the patients electronic medical record is accurate and concise.
- Registration of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records.
- Process applications from patients for online Patient Access.
- Process repeat prescription requests in accordance with practice guidelines.
Telephone
- Have working knowledge of telephone system, during and after hours.
Other Tasks
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Open up premises at the start of the day if the first to arrive and make all necessary preparations to receive patients.
- Make refreshments (tea/coffee) for doctors and colleagues.
- Any other tasks allocated by the Partners or Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner, which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Mandatory training courses, i.e. fire safety, safeguarding, CPR etc.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members, patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Work in accordance with practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Make use of information technology systems available within the Practice, following systems for data security and protection.
- Participate in audit where appropriate.
- Attend and participate in practice meetings/training events.
- Any other duties commensurate with the role to ensure the smooth running of the Practice.
This job description may need to be reviewed as the Practice develops.
Job description
Job responsibilities
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive, friendly and courteous image to patients and other visitors, either in person or via the telephone.
Process repeat prescription requests from patients.
Scan in correspondence to the clinical database and workflow to the GPs.
Job Responsibilities:
Be familiar with the Practice computer and be able to input data as required.
To have knowledge of the Practice area/boundary.
To know under which circumstances clinical and non-clinical advice should be sought.
Handle incoming and outgoing telephone calls in a polite and efficient manner.
Ensure all messages are passed to the appropriate team member, and colleagues made aware of any action required.
Be able to cover all reception positions as necessary.
Provide additional cover for the reception office during periods of holiday or sickness.
Reception
- Receiving patients consulting with members of practice team.
- Keep reception areas tidy at all times.
- Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
- Handover to incoming staff patient information on any issues not yet completed.
- To deal with visitors and tradesmen appropriately.
- To ensure the timely notification of all deliveries to the relevant staff.
Administration
- Pulling/filing medical records and update as necessary.
- Download and file electronic patient correspondence received in medical records.
- Photocopy and laminate documents as requested.
Scanning duties
Sort and date stamp all incoming patient-related mail.
Scan patient-related documents onto their medical record using read codes as agreed by the clinical team
Add any additional information about the source of the document
Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information
Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale
Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures.
Coding
Identify relevant clinical information contained in patient correspondence
Code or free text the clinical information on to the patient record
Deal with queries relating to coding
Appointments
- Process appointment requests for today and future appointments from patients by telephone and in person.
- Deal with visit requests and produce any documentation required for the doctors.
- Arrange and record hospital transport requests.
Computer
- Carry out data input, ensuring that the recording of all relevant information into the patients electronic medical record is accurate and concise.
- Registration of new patients computer data entry and medical records.
- Process patients change of address computer data and medical records.
- Process applications from patients for online Patient Access.
- Process repeat prescription requests in accordance with practice guidelines.
Telephone
- Have working knowledge of telephone system, during and after hours.
Other Tasks
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Open up premises at the start of the day if the first to arrive and make all necessary preparations to receive patients.
- Make refreshments (tea/coffee) for doctors and colleagues.
- Any other tasks allocated by the Partners or Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner, which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Mandatory training courses, i.e. fire safety, safeguarding, CPR etc.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members, patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Work in accordance with practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Make use of information technology systems available within the Practice, following systems for data security and protection.
- Participate in audit where appropriate.
- Attend and participate in practice meetings/training events.
- Any other duties commensurate with the role to ensure the smooth running of the Practice.
This job description may need to be reviewed as the Practice develops.
Person Specification
Experience
Essential
- Excellent organisational and time management skills
- Customer service skills
- Able to priorities workload and meet deadlines
Desirable
- Experience in a similar role
- EMIS Experience
Qualifications
Essential
- Educated to GCSE Level
- Excellent organisational, IT and communication skills
- Experience in an administrative position
- Above-basic knowledge of a range of Microsoft Office packages, including Microsoft Excel, Microsoft Word and Microsoft Office
Desirable
- Experience of working as an effective member of a team
- Experience of engaging and communicating effectively with people at all levels
- Willingness to train/ develop further skills
Other Job-Related Requirements
Essential
- Good time management
- Ability to manage a large workload within a busy environment
- Ability to manage the emotional pressures of direct and indirect contact with patients and relatives
- Flexible approach to the role
- Customer focused
- Demonstrates attention to detail
- Ability to work on own initiative
- Good interpersonal skills
- Good team member, able to complement group dynamics
- Adaptable to changing needs of the service
- Able and willing to travel to other sites
Desirable
- Car driver/access to a vehicle for work purposes
- DBS Certification
Skills
Essential
- Excellent organisational skills
- Excellent communication skills (written, face to face and on the telephone)
- Good computer literacy, including demonstrable confidence and aptitude in using MS Excel
- Ability to work effectively independently and as a team
- Ability to work under pressure and to tight timescales
- Ability to respond to changing or competing priorities
- Ability to use initiative but recognise when to seek further assistance
- Ability to analyse, interpret and present information in a clear and concise manner
- Conscientious in undertaking work and reporting problems to manager
- Ensure staff and patient confidentiality is maintained at all times
- Self-motivated
Person Specification
Experience
Essential
- Excellent organisational and time management skills
- Customer service skills
- Able to priorities workload and meet deadlines
Desirable
- Experience in a similar role
- EMIS Experience
Qualifications
Essential
- Educated to GCSE Level
- Excellent organisational, IT and communication skills
- Experience in an administrative position
- Above-basic knowledge of a range of Microsoft Office packages, including Microsoft Excel, Microsoft Word and Microsoft Office
Desirable
- Experience of working as an effective member of a team
- Experience of engaging and communicating effectively with people at all levels
- Willingness to train/ develop further skills
Other Job-Related Requirements
Essential
- Good time management
- Ability to manage a large workload within a busy environment
- Ability to manage the emotional pressures of direct and indirect contact with patients and relatives
- Flexible approach to the role
- Customer focused
- Demonstrates attention to detail
- Ability to work on own initiative
- Good interpersonal skills
- Good team member, able to complement group dynamics
- Adaptable to changing needs of the service
- Able and willing to travel to other sites
Desirable
- Car driver/access to a vehicle for work purposes
- DBS Certification
Skills
Essential
- Excellent organisational skills
- Excellent communication skills (written, face to face and on the telephone)
- Good computer literacy, including demonstrable confidence and aptitude in using MS Excel
- Ability to work effectively independently and as a team
- Ability to work under pressure and to tight timescales
- Ability to respond to changing or competing priorities
- Ability to use initiative but recognise when to seek further assistance
- Ability to analyse, interpret and present information in a clear and concise manner
- Conscientious in undertaking work and reporting problems to manager
- Ensure staff and patient confidentiality is maintained at all times
- Self-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Drs Shaw, Walker & Culliney
Address
Shepley Health Centre
25 Jos Lane
Shepley
Huddersfield
HD8 8DJ
United Kingdom
Employer's website
Employer details
Employer name
Drs Shaw, Walker & Culliney
Address
Shepley Health Centre
25 Jos Lane
Shepley
Huddersfield
HD8 8DJ
United Kingdom
Employer's website
Apply Now
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Posted 2 day(s) ago
Reference: 2377130
Job summary
- Receptionist/Administrator Job Overview
The Receptionist/Administrator is responsible for providing a professional, welcoming and efficient front-line service to patients while supporting the smooth running of the GP practice.
Main duties of the job
- Main responsibilities
Welcome patients and deal with enquiries in a friendly and professional manner.
Answer telephone calls and respond to patient queries appropriately.
Book, cancel and rearrange appointments according to practice procedures.
Register new patients and update patient information accurately.
Maintain confidentiality and handle sensitive patient information appropriately.
Direct patients to the appropriate healthcare professional or service, following practice procedures.
Process repeat prescription requests and other administrative tasks where required.
Receive and relay messages accurately to GPs and other members of the healthcare team.
Deal calmly and professionally with patients who may be upset, anxious or frustrated.
Maintain accurate records using the practice's computer systems.
Work closely with GPs, nurses, administrators and other members of the practice team.
Follow GDPR, confidentiality, safeguarding and health and safety requirements.
Support the general administration and smooth day-to-day running of the surgery.
About us
Elthorne Park Surgery is a well-established and popular 4-Partner Practice with 4 Salaried Doctors, a growing list size (currently 9900 patients) in Hanwell, West London. Modern purpose built premises with car parking and good transport links including the Elizabeth Line. We are a SystemOne practice and have a full complement of friendly and supportive staff. We pride ourselves on providing high quality clinical care. The ideal candidate needs to be committed to delivering high quality care and have strong attention to detail.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5386-26-0001
Job locations
106 Elthorne Park Road
Hanwell
London
W7 2JJ
United Kingdom
Job description
Job responsibilities
Job Summary:
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial/administrative support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving Practice workload and staffing levels:
Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the Practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Document management/workflow
Processing repeat prescriptions in accordance with Practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to Practice and additional staff as required from time to time, including document management/ scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Maintaining the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Job description
Job responsibilities
Job Summary:
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial/administrative support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving Practice workload and staffing levels:
Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the Practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Document management/workflow
Processing repeat prescriptions in accordance with Practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to Practice and additional staff as required from time to time, including document management/ scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Maintaining the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Basic to good IT skills
- Good written and verbal communication.
- Customer-service skills
- Telephone skills
- Ability to maintain confidentiality and follow practice procedures.
- Ability to remain calm with upset or difficult patients.
Desirable
- Friendly and approachable.
- Empathetic and understanding.
- Calm under pressure able to manage busy periods, queues and demanding telephone calls.
- Professional and respectful.
- Confident communicator.
- Discreet and trustworthy understands the importance of patient confidentiality.
- Well organised.
- Reliable and punctual.
- Flexible and adaptable.
- Good team player.
- Problem-solving ability can deal appropriately with routine issues and know when to escalate concerns.
- Willingness to learn able to learn new computer systems, procedures and NHS processes.
- Culturally sensitive comfortable working with patients from different backgrounds and with different communication needs.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Basic to good IT skills
- Good written and verbal communication.
- Customer-service skills
- Telephone skills
- Ability to maintain confidentiality and follow practice procedures.
- Ability to remain calm with upset or difficult patients.
Desirable
- Friendly and approachable.
- Empathetic and understanding.
- Calm under pressure able to manage busy periods, queues and demanding telephone calls.
- Professional and respectful.
- Confident communicator.
- Discreet and trustworthy understands the importance of patient confidentiality.
- Well organised.
- Reliable and punctual.
- Flexible and adaptable.
- Good team player.
- Problem-solving ability can deal appropriately with routine issues and know when to escalate concerns.
- Willingness to learn able to learn new computer systems, procedures and NHS processes.
- Culturally sensitive comfortable working with patients from different backgrounds and with different communication needs.
Employer details
Employer name
Elthorne Park Surgery
Address
106 Elthorne Park Road
Hanwell
London
W7 2JJ
United Kingdom
Employer's website
https://www.elthorneparksurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Elthorne Park Surgery
Address
106 Elthorne Park Road
Hanwell
London
W7 2JJ
United Kingdom
Employer's website
https://www.elthorneparksurgery.nhs.uk/ (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2377115
Job summary
We are looking to appoint a Receptionists/Administrator.
You will be responsible for the general administrative and reception duties within the Practice to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
This role is ideal for someone who has previous experience in a GP surgery, is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service.
All hours will be worked between 08:00 and 18:30, Monday to Friday.
Main duties of the job
Job Responsibilities
Reception & Patient Services
- Welcome and assist patients, liaising with the practice team and healthcare professionals.
- Manage appointments via EMIS, Accurx and telephone, including bookings, cancellations, recalls and consultations.
- Register new patients and temporary residents, ensuring accurate records.
- Handle enquiries, messages and requests, directing patients to appropriate services.
- Process home visit requests and arrange transport for housebound patients.
- Maintain telephone, answerphone and appointment systems.
Administration
- Open/secure practice premises in line with procedures.
- Process incoming/outgoing mail, filing, scanning, photocopying and data entry.
- Maintain accurate records and process information in accordance with practice protocols.
- Keep reception, noticeboards and patient information areas tidy and presentable.
- Provide administrative support to the practice team and cover absences/overtime when required.
- Complete mandatory and statutory training and other reasonable duties.
Medical Records & Prescriptions
- Prepare, retrieve, file and maintain accurate patient records and correspondence.
- Process repeat prescriptions in accordance with practice guidelines and issue completed prescriptions safely.
Consulting Rooms
- Prepare, clean, check and restock consulting rooms before and after sessions, ensuring they are secure and ready for use.
About us
The Corner Surgery is an established NHS GP practice located on Coldharbour Lane in South East London, serving a diverse local community. The practice provides a broad range of general medical services and is part of the Fiveways Primary Care Network, working collaboratively with other local healthcare services.
The practice has a multidisciplinary team comprising GPs, nurses, reception and administrative staff, supported by wider primary care services. We provide a range of appointment options, including face-to-face and telephone consultations, alongside online services through Accurx.
We are committed to providing safe, effective and accessible care, with a strong focus on patient-centred services and teamwork. The practice is CQC rated Good overall, with services assessed as good for safety, effectiveness, responsiveness and leadership. The practice is also a recognised Safe Surgery, supporting access to NHS care for everyone in the local community.
The Corner Surgery offers a welcoming and supportive working environment and values professionalism, teamwork, compassion and excellent communication. This is an opportunity to join a busy and forward-thinking practice where every member of the team plays an important role in delivering high-quality patient care.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£14 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4647-26-0005
Job locations
The Corner Surgery
99 Coldharbour Lane
London
SE5 9NS
United Kingdom
Job description
Job responsibilities
- RECEPTIONIST / ADMINISTRATOR
Job Title: Receptionist/Administrator
Salary / Grade: £14
Hours per week: 37.5 hours
Reports to: Deputy Practice Manager
Job Summary:
We are looking to appoint a Receptionists/Administrator to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks.
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service.
All hours will be worked between 08:00 and 18:30, Monday to Friday.
Job Responsibilities
RECEPTION
- Receiving patients, consulting with members of practice team.
- Maintain and monitor the practice appointment system (EMIS) by processing personal and telephone requests for appointments ande-requests (Accurx), telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
- Taking messages and passing on information.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
- Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Processing and distributing incoming and outgoing mail.
- Filing and retrieving paperwork.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning.
- Keeping the reception area, notice boards, leaflet etc. tidy and presentable.
- Cover sickness/annual leave and work reasonable overtime when required, including some weekends.
- Perform any other relevant and reasonable duties that may be requested by the Deputy Practice Manager, Practice Manager andPartners.
- Undertake statutory and mandatory training as required.
APPOINTMENT SYSTEM MANAGEMENT
- Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
- Monitor effectiveness of the system and report any problems or variations required.
- Deal with home visit requests, carefully noting all details
- Arrange transport to hospital appointments for housebound patients.
MEDICAL RECORDS MANAGEMENT
- Ensure that all records are accurately compiled in advance for each consulting session.
- Retrieve and refile records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results, etc., are filed in correct record.
- Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover.
- Processing repeat prescriptions in accordance with practice guidelines.
- Handing completed repeat prescriptions to patient and checking names and address.
CONSULTATION ROOM PREPARATIONS
- Clearing and re-stocking of consulting rooms as required.
- Consulting rooms prepared in readiness for each consulting session.
- Rooms are checked at the end of each consulting session and left tidy and secure.
Other Job Responsibilities
CONFIDENTIALITY
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Maintain an awareness of the Freedom of Information Act.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY
- The post-holder will manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy, the Practice Health & Safety Manual, and the Practices Infection Control Policy and published procedures.
Comply with Practice health & safety policies by following agreed safe working procedures.
- Actively report health & safety hazards and infection hazards immediately
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Undertaking periodic infection control training (minimum annually)
- Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Reporting incidents using the organisations Incident Reporting System
- Using personal security systems within the workplace according to Practice guidelines
- Making effective use of training to update knowledge and skills
EQUALITY AND DIVERSITY
- The post-holder will support, promote and maintain the Practices Equality & Diversity Policy.
- No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
- The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
OTHER DELEGATED DUTIES
This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.
Job description
Job responsibilities
- RECEPTIONIST / ADMINISTRATOR
Job Title: Receptionist/Administrator
Salary / Grade: £14
Hours per week: 37.5 hours
Reports to: Deputy Practice Manager
Job Summary:
We are looking to appoint a Receptionists/Administrator to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks.
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets. You will also process prescription requests and provide a full administrative and secretarial service.
All hours will be worked between 08:00 and 18:30, Monday to Friday.
Job Responsibilities
RECEPTION
- Receiving patients, consulting with members of practice team.
- Maintain and monitor the practice appointment system (EMIS) by processing personal and telephone requests for appointments ande-requests (Accurx), telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Register new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and enter on computer registration link
- Taking messages and passing on information.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
- Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Processing and distributing incoming and outgoing mail.
- Filing and retrieving paperwork.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning.
- Keeping the reception area, notice boards, leaflet etc. tidy and presentable.
- Cover sickness/annual leave and work reasonable overtime when required, including some weekends.
- Perform any other relevant and reasonable duties that may be requested by the Deputy Practice Manager, Practice Manager andPartners.
- Undertake statutory and mandatory training as required.
APPOINTMENT SYSTEM MANAGEMENT
- Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
- Monitor effectiveness of the system and report any problems or variations required.
- Deal with home visit requests, carefully noting all details
- Arrange transport to hospital appointments for housebound patients.
MEDICAL RECORDS MANAGEMENT
- Ensure that all records are accurately compiled in advance for each consulting session.
- Retrieve and refile records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results, etc., are filed in correct record.
- Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover.
- Processing repeat prescriptions in accordance with practice guidelines.
- Handing completed repeat prescriptions to patient and checking names and address.
CONSULTATION ROOM PREPARATIONS
- Clearing and re-stocking of consulting rooms as required.
- Consulting rooms prepared in readiness for each consulting session.
- Rooms are checked at the end of each consulting session and left tidy and secure.
Other Job Responsibilities
CONFIDENTIALITY
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Maintain an awareness of the Freedom of Information Act.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY
- The post-holder will manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy, the Practice Health & Safety Manual, and the Practices Infection Control Policy and published procedures.
Comply with Practice health & safety policies by following agreed safe working procedures.
- Actively report health & safety hazards and infection hazards immediately
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Undertaking periodic infection control training (minimum annually)
- Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Reporting incidents using the organisations Incident Reporting System
- Using personal security systems within the workplace according to Practice guidelines
- Making effective use of training to update knowledge and skills
EQUALITY AND DIVERSITY
- The post-holder will support, promote and maintain the Practices Equality & Diversity Policy.
- No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
- The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
OTHER DELEGATED DUTIES
This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.
Person Specification
IT Skills
Essential
- High level of IT literacy is essential.
- Confident and accurate use of clinical and administrative systems.
- Able to enter, retrieve and process data accurately.
- Competent in Microsoft Office, email and electronic communication.
- Able to undertake searches, data collection and monitoring of information.
Desirable
- Experience producing reports, searches or spreadsheets for GP practice monitoring and performance.
Personal Attributes
Essential
- Reliable, punctual and conscientious.
- Professional and approachable.
- Resilient and able to remain calm under pressure.
- Flexible and adaptable to changing priorities.
- Demonstrates initiative and a willingness to learn.
- Commitment to maintaining confidentiality and professional standards.
Experience
Essential
- Previous experience working in a GP practice/General Practice is essential.
- Experience using EMIS and Accurx.
- Experience managing patient appointments, telephone enquiries, electronic requests and home visit requests.
- Experience handling confidential and sensitive patient information.
- Experience processing repeat prescription requests and maintaining medical records.
Desirable
- Experience working within NHS Primary Care or another healthcare setting.
- Experience using other NHS/Primary Care systems.
- Experience supporting clinical staff with administrative or secretarial duties.
Qualifications
Essential
- Good standard of general education, including GCSE English and Mathematics (Grade C/4 or above) or equivalent.
- Evidence of further education, vocational training or relevant qualifications in administration, healthcare or customer service.
- Willingness to undertake mandatory and role-specific training.
Desirable
- Level 2/3 qualification in Business Administration, Customer Service, Health & Social Care or equivalent.
- GP/Primary Care administration or reception qualification.
Knowledge
Essential
- Good understanding of GP practice procedures and Primary Care services.
- Understanding of patient confidentiality, GDPR, Data Protection and Caldicott principles.
- Understanding of appropriate signposting and directing patients to relevant healthcare professionals/services.
- Awareness of health and safety and infection prevention and control requirements.
Desirable
- Knowledge of QOF, Enhanced Services, recalls, clinical coding or other GP performance processes.
- Knowledge of NHS Primary Care targets and reporting requirements.
Communication Skills
Essential
- Excellent verbal and written communication skills.
- Able to communicate professionally, clearly and sensitively with patients, relatives, colleagues and healthcare professionals.
- Able to deal calmly and courteously with challenging or distressed patients.
- Able to maintain professional boundaries and confidentiality.
Desirable
- Experience communicating with external healthcare organisations and community services.
Person Specification
IT Skills
Essential
- High level of IT literacy is essential.
- Confident and accurate use of clinical and administrative systems.
- Able to enter, retrieve and process data accurately.
- Competent in Microsoft Office, email and electronic communication.
- Able to undertake searches, data collection and monitoring of information.
Desirable
- Experience producing reports, searches or spreadsheets for GP practice monitoring and performance.
Personal Attributes
Essential
- Reliable, punctual and conscientious.
- Professional and approachable.
- Resilient and able to remain calm under pressure.
- Flexible and adaptable to changing priorities.
- Demonstrates initiative and a willingness to learn.
- Commitment to maintaining confidentiality and professional standards.
Experience
Essential
- Previous experience working in a GP practice/General Practice is essential.
- Experience using EMIS and Accurx.
- Experience managing patient appointments, telephone enquiries, electronic requests and home visit requests.
- Experience handling confidential and sensitive patient information.
- Experience processing repeat prescription requests and maintaining medical records.
Desirable
- Experience working within NHS Primary Care or another healthcare setting.
- Experience using other NHS/Primary Care systems.
- Experience supporting clinical staff with administrative or secretarial duties.
Qualifications
Essential
- Good standard of general education, including GCSE English and Mathematics (Grade C/4 or above) or equivalent.
- Evidence of further education, vocational training or relevant qualifications in administration, healthcare or customer service.
- Willingness to undertake mandatory and role-specific training.
Desirable
- Level 2/3 qualification in Business Administration, Customer Service, Health & Social Care or equivalent.
- GP/Primary Care administration or reception qualification.
Knowledge
Essential
- Good understanding of GP practice procedures and Primary Care services.
- Understanding of patient confidentiality, GDPR, Data Protection and Caldicott principles.
- Understanding of appropriate signposting and directing patients to relevant healthcare professionals/services.
- Awareness of health and safety and infection prevention and control requirements.
Desirable
- Knowledge of QOF, Enhanced Services, recalls, clinical coding or other GP performance processes.
- Knowledge of NHS Primary Care targets and reporting requirements.
Communication Skills
Essential
- Excellent verbal and written communication skills.
- Able to communicate professionally, clearly and sensitively with patients, relatives, colleagues and healthcare professionals.
- Able to deal calmly and courteously with challenging or distressed patients.
- Able to maintain professional boundaries and confidentiality.
Desirable
- Experience communicating with external healthcare organisations and community services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Corner Surgery
Address
The Corner Surgery
99 Coldharbour Lane
London
SE5 9NS
United Kingdom
Employer's website
Employer details
Employer name
The Corner Surgery
Address
The Corner Surgery
99 Coldharbour Lane
London
SE5 9NS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Band 2 Administrator - ADHD 18-25 Service
Birmingham and Solihull Mental Health NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377111
Job summary
Deal with queries from service users, including GPs, patients and there representatives either face to face or via the telephone/email in a professional manner that is consistent with legislation policies and procedures including data protection and confidentiality, sourcing any related information that might help deal with the query. Taking accurate written messages and passing more complex queries on to the relevant staff.
Main duties of the job
To be able to use word processing packages and Microsoft Office to produce various documents e.g. faxes, letters, tables etc. Daily use of outlook for communication (sending/receiving e-mails), as well as booking and checking of meeting rooms and equipment booking. Perform routine clerical duties e.g. filing, photocopying, production of letters, reports and other similar documents to specific formats using appropriate software packages and office equipment. Ad-hoc production of notices for the office using appropriate software
Supporting wider team providing a telephone answering service for members of the Locality Team and transferring to appropriate members of staff, or taking messages and ensuring that details are accurately logged in the correct message book as and when required. To validate patient details and demographics in that any changes to patient details are updated on FTB Database.
.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
436-8296342
Job locations
Finch Road Primary Care Centre
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Essential
Essential
- Experience of working in a busy and demanding office/customer facing environment. Previous experience working within health/public sector
- Educated to GCSE or equivalent grades 9-4
- RSA/OCR stage II - NVQ Level 2 in Business Administration or equivalent.
- Good command of written English
- Working knowledge of MS Office applications, particularly Outlook, Word, Excel, Powerpoint
Desirable
- Understanding of Confidentiality and Data Protection Act
- Professional attitude towards patients and their families. Friendly and approachable.
- Experience of supporting a multi-disciplinary team.
- Ability to adapt easily to unplanned changes in operational requirements
- Highly motivated and enthusiastic, reliable and conscientious
- Punctual and flexible across hours of work when required
Person Specification
Essential
Essential
- Experience of working in a busy and demanding office/customer facing environment. Previous experience working within health/public sector
- Educated to GCSE or equivalent grades 9-4
- RSA/OCR stage II - NVQ Level 2 in Business Administration or equivalent.
- Good command of written English
- Working knowledge of MS Office applications, particularly Outlook, Word, Excel, Powerpoint
Desirable
- Understanding of Confidentiality and Data Protection Act
- Professional attitude towards patients and their families. Friendly and approachable.
- Experience of supporting a multi-disciplinary team.
- Ability to adapt easily to unplanned changes in operational requirements
- Highly motivated and enthusiastic, reliable and conscientious
- Punctual and flexible across hours of work when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Primary Care Centre
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Employer's website
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Primary Care Centre
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 3 Team Administrator - DICE Team
Birmingham and Solihull Mental Health NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377102
Job summary
To provide a fully comprehensive administration service to the Disability Intensive Care Enhanced (DICE) Team. The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough. Telephone calls and enquiries form a large part of the role as does a high volume of standard administrative tasks. Attention to detail is paramount in this post as is the ability to prioritise workload.
Main duties of the job
Word processing of all forms of correspondence, reports and summaries that are required by the team.
Undertake diary management for DICE clinicians and/or managers, as required.
Organise clinics and associated appointments for clinics, using appropriate brought-forward systems to manage work.
Organise team/staff meetings, take, transcribe and distribute minutes accordingly as required.
Audio transcription of letters/ reports .
Deal with staff and patient requests that may be part of office function as and when required, and in accordance with Trust procedures.
Inputting and updating patient information and activity on computerised information systems, creating patient notes where necessary and according to policy.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
Undertake training of new staff as directed by Line Manager and/or other managers. Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
436-8296300
Job locations
Finch Road Hub
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Qualifications
Essential
- GCE/GCSE or equivalent - grades A - C
Desirable
- RSA/OCR stage 3 - NVQ Level 3 in Business Administration or equivalent.
Experience
Essential
- Working in a busy and demanding office/customer facing environment.
- Maintaining efficient office systems, including managing effective filing systems
- Managing databases and/or spreadsheets and accurately recording data.
- Planning and organising own workload and of staff within own span of control
- Supporting a multi-disciplinary team.
- Adapt easily to unplanned changes in operational requirements
Desirable
- Working within health/public sector
Person Specification
Qualifications
Essential
- GCE/GCSE or equivalent - grades A - C
Desirable
- RSA/OCR stage 3 - NVQ Level 3 in Business Administration or equivalent.
Experience
Essential
- Working in a busy and demanding office/customer facing environment.
- Maintaining efficient office systems, including managing effective filing systems
- Managing databases and/or spreadsheets and accurately recording data.
- Planning and organising own workload and of staff within own span of control
- Supporting a multi-disciplinary team.
- Adapt easily to unplanned changes in operational requirements
Desirable
- Working within health/public sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Hub
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Employer's website
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Hub
2 Finch Road
Birmingham
B19 1HS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: 2377100
Job summary
ABL Health deliver the Healthy Lifestyle service in Gloucestershire, commissioned by Gloucestershire County Council . This transformative service works collaboratively with communities to transform the lives of the local population. The service supports residents to help them lose weight, stop smoking, reduce alcohol consumption, get more active and improve their wellbeing - all embedded in sustainable behaviour change. The service will also deliver the Healthy Beginnings programme supporting families with healthy lifestyles through pregnancy to childs second birthday, as well as the Healthy Workplace award scheme
Main duties of the job
The successful candidate will provide strong practice leadership, driving quality improvement and supporting the planning, development and delivery of the Gloucestershire service. You will lead and manage a team of Advisors, overseeing performance, supervision, professional development and the delivery of evidence-based interventions. The role will involve conducting observations and care record audits, monitoring KPIs and outcomes, producing performance reports, and working closely with data and professional leads to embed the integrated service strategy. You will build effective relationships with primary, secondary and community care stakeholders, support referral pathways and promotional campaigns, contribute to governance and multidisciplinary meetings, and deliver training where required. You will also ensure high standards of record keeping, compliance with policies and procedures, and the safe and effective delivery of Healthy Lifestyle Services, while contributing to continuous improvement and the wider social value of the service.
About us
ABL is an exciting fast-growing community health organisation. ABL is an experienced, CQC registered, provider of community health services. As an organisation we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£32,000 to £38,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0343-26-0030abl926
Job locations
Eastgate House, Suite 3D, Third Floor, Eastgate Street
Gloucester
Gloucestershire
GL1 1PX
United Kingdom
Job description
Job responsibilities
This is a leadership role where the post holder will have a real influence on the clinical and operational excellence of the service. The post holder will take a pro-active lead in building relationships, partnerships and alliances in the community, secondary care, and primary care settings, and supporting specialist advisors to deliver outcomes that benefit clients referred to the service. They will be responsible for the line management of staff working across Gloucestershire.
The post holder must have extensive knowledge and hands-on experience in public health or behaviour-change settings.
Main Duties and Responsibilities
The post holder has responsibility of delivering the following key result areas:
Exercise strong practice leadership in a style and manner consistent with the companys values, sharing best practices, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement.
Drive quality improvement across the division and support the Gloucestershire service contributing towards overall objectives.
Conduct observations and care record audits across all services and feed improvements needed in each service development plan.
Provide a leadership role in service planning, development, implementation, and coordination of all elements of the service.
To develop and coordinate a team of Advisors to ensure they provide evidence based interventions to Gloucestershire residents.
Line manage a team and be responsible for supervision and day to day management and performance.
Actively involved in the promotion and advertisement of the service.
To support the team with their professional development ensuring audits and observations are scheduled regularly.
To take accountability and responsibility for KPIs and ensure weekly/monthly updates are provided to the Head of Service.
Effectively work with the data team, Heads of Service and Project leads to ensure the data for all services demonstrate clear outcomes.
Work with the Professional leads to embed the integrated service strategy across all services.
Work collaboratively with key stakeholders in the community, primary care, and secondary care to ensure a seamless referral pathway and feedback system is adhered to and improved where necessary.
Input to multi -disciplinary meetings as required.
Input into Governance procedures to ensure the service is both safe and effective
Produce reports to showcase effectiveness and improve performance.
Work in partnership with primary care, secondary care, and community stakeholders to disseminate information and deliver campaigns.
Increase referrals by promoting and communicating with other professionals.
Contribute to the social values of the service.
Work within agreed boundaries and relevant policies and standard operating procedures.
Plan and organise workloads effectively
Ensure robust client records are up to date at all times.
Use reflection and evaluation to improve service delivery.
Delivery of training to appropriate professionals and other stakeholders.
Delivery of Healthy Lifestyle Services
This role will develop over time and therefore it is expected that post holder will have additional responsibilities
The desire to make a difference
We are looking to change the lives and improve the wellbeing of the people in Gloucestershire
Skills and Competencies Required
An experienced senior leader with experience in delivering excellent healthy lifestyle services. across community settings
Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate, and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress
Experience in evolving and developing services within a complex health system.
A positive and proactive leader with the ability to motivate, engage and support teams to achieve the highest standards and outcomes .
A strategic thinker, able to foresee and take action to deal with problems and opportunities.
An adept communicator who adapts the message to fit the needs of the audience including clients, staff, volunteers and partner agencies
Results orientated and naturally seek quantitative goals and actively seek to outperform them.
An experienced health practitioner with a knowledge of smoking cessation, weight management or similar
Be able to build strong relationships, foster trust and co-operation among colleagues and stakeholders
Be quality driven; naturally seek high standards and actively seek to improve them.
Value and remain open to new ideas and perspectives.
Please note that we are unable to offer sponsorship for this role
Job description
Job responsibilities
This is a leadership role where the post holder will have a real influence on the clinical and operational excellence of the service. The post holder will take a pro-active lead in building relationships, partnerships and alliances in the community, secondary care, and primary care settings, and supporting specialist advisors to deliver outcomes that benefit clients referred to the service. They will be responsible for the line management of staff working across Gloucestershire.
The post holder must have extensive knowledge and hands-on experience in public health or behaviour-change settings.
Main Duties and Responsibilities
The post holder has responsibility of delivering the following key result areas:
Exercise strong practice leadership in a style and manner consistent with the companys values, sharing best practices, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement.
Drive quality improvement across the division and support the Gloucestershire service contributing towards overall objectives.
Conduct observations and care record audits across all services and feed improvements needed in each service development plan.
Provide a leadership role in service planning, development, implementation, and coordination of all elements of the service.
To develop and coordinate a team of Advisors to ensure they provide evidence based interventions to Gloucestershire residents.
Line manage a team and be responsible for supervision and day to day management and performance.
Actively involved in the promotion and advertisement of the service.
To support the team with their professional development ensuring audits and observations are scheduled regularly.
To take accountability and responsibility for KPIs and ensure weekly/monthly updates are provided to the Head of Service.
Effectively work with the data team, Heads of Service and Project leads to ensure the data for all services demonstrate clear outcomes.
Work with the Professional leads to embed the integrated service strategy across all services.
Work collaboratively with key stakeholders in the community, primary care, and secondary care to ensure a seamless referral pathway and feedback system is adhered to and improved where necessary.
Input to multi -disciplinary meetings as required.
Input into Governance procedures to ensure the service is both safe and effective
Produce reports to showcase effectiveness and improve performance.
Work in partnership with primary care, secondary care, and community stakeholders to disseminate information and deliver campaigns.
Increase referrals by promoting and communicating with other professionals.
Contribute to the social values of the service.
Work within agreed boundaries and relevant policies and standard operating procedures.
Plan and organise workloads effectively
Ensure robust client records are up to date at all times.
Use reflection and evaluation to improve service delivery.
Delivery of training to appropriate professionals and other stakeholders.
Delivery of Healthy Lifestyle Services
This role will develop over time and therefore it is expected that post holder will have additional responsibilities
The desire to make a difference
We are looking to change the lives and improve the wellbeing of the people in Gloucestershire
Skills and Competencies Required
An experienced senior leader with experience in delivering excellent healthy lifestyle services. across community settings
Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate, and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress
Experience in evolving and developing services within a complex health system.
A positive and proactive leader with the ability to motivate, engage and support teams to achieve the highest standards and outcomes .
A strategic thinker, able to foresee and take action to deal with problems and opportunities.
An adept communicator who adapts the message to fit the needs of the audience including clients, staff, volunteers and partner agencies
Results orientated and naturally seek quantitative goals and actively seek to outperform them.
An experienced health practitioner with a knowledge of smoking cessation, weight management or similar
Be able to build strong relationships, foster trust and co-operation among colleagues and stakeholders
Be quality driven; naturally seek high standards and actively seek to improve them.
Value and remain open to new ideas and perspectives.
Please note that we are unable to offer sponsorship for this role
Person Specification
Qualifications
Essential
- Degree (or equivalent experience) in the health-related field: Nutrition, Dietetics, Nursing, Public Health
Desirable
- Masters Qualification or equivalent
- Quality improvement certification or equivalent Level 2/3 REPS qualification
- Project management or leadership qualification
- NCSCT qualification
Experience
Essential
- Delivery/management experience e.g., weight management, stop smoking, behavior change.
- Experience in managing and inspiring large teams
- Project and operational management experience
- Demonstrable experience in working with a range of stake holders to improve health outcomes for the population
- Experience in contract and performance management
- Demonstrable experience with service improvement measures Experience in using data to inform service development to improve outcomes
- Experience in working with commissioners.
Desirable
- Previous experience of working with overweight/obese adults
- Previous experience of working on physical activity and exercise on referral programmes
- Previous experience of working in Smoking Cessation services
- Previous experience of early years interventions or workplace health initiatives
Job Specific Requirements
Essential
- The ability to travel independently across the county
- Work flexibly and adapt to suit service need
Person Specification
Qualifications
Essential
- Degree (or equivalent experience) in the health-related field: Nutrition, Dietetics, Nursing, Public Health
Desirable
- Masters Qualification or equivalent
- Quality improvement certification or equivalent Level 2/3 REPS qualification
- Project management or leadership qualification
- NCSCT qualification
Experience
Essential
- Delivery/management experience e.g., weight management, stop smoking, behavior change.
- Experience in managing and inspiring large teams
- Project and operational management experience
- Demonstrable experience in working with a range of stake holders to improve health outcomes for the population
- Experience in contract and performance management
- Demonstrable experience with service improvement measures Experience in using data to inform service development to improve outcomes
- Experience in working with commissioners.
Desirable
- Previous experience of working with overweight/obese adults
- Previous experience of working on physical activity and exercise on referral programmes
- Previous experience of working in Smoking Cessation services
- Previous experience of early years interventions or workplace health initiatives
Job Specific Requirements
Essential
- The ability to travel independently across the county
- Work flexibly and adapt to suit service need
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
ABL Health Ltd
Address
Eastgate House, Suite 3D, Third Floor, Eastgate Street
Gloucester
Gloucestershire
GL1 1PX
United Kingdom
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
Employer details
Employer name
ABL Health Ltd
Address
Eastgate House, Suite 3D, Third Floor, Eastgate Street
Gloucester
Gloucestershire
GL1 1PX
United Kingdom
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
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Posted 2 day(s) ago
Reference: 2377097
Job summary
We have an exciting opportunity to join our friendly team at Armley Medical Practice for an ARRs GP role on a fixed term contract covering 6 - 12 months.
We are an expanding inner city training practice of over 170000 patients, using Emis as our clinical system.
Our Clinical team consists of 5 partners, 7 salaried GPs, GP Trainee, 1 ANP, 4 Practice Nurses, a Frailty Practice Nurse and 3 Health Care Assistants.
Main duties of the job
The post holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
We are looking for a 6 sessional GP to cover 8 - 6/6:30 - working days to be agreed however must include a Friday.
We operate morning and afternoon surgeries with a mix of telephone and face to face appointments.
The ARRs GP role does not include on call surgeries, home visits or any additional paperwork other than in relation to your own patients.
It is important to maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met.
About us
We are a friendly, supportive and highly motivated team with excellent clinical administrative support. We offer a competitive salary, and 6 weeks annual leave (pro-rata).
We enjoy socialising and taking part in charitable events such as MacMillan Coffee Mornings, Dementia Awareness, Race for Life, Candlelighters, RNLI Easter Raffle as well as collecting for those in need at Christmas.
We offer our patients a wide range of services to support their physical and mental health needs. We work closely with two other practices in LS12 as part of the Armley Primary Care Network and employ a range of additional staff who work across the three practices.
We are a busy, forward thinking, training practice and pride ourselves on delivering excellent patient care, developing our staff and supporting the community.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£10,350 a session per annum
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
A1058-26-0013
Job locations
Armley Medical Practice
95 Town Street, Armley
Leeds
West Yorkshire
LS12 3HD
United Kingdom
Job description
Job responsibilities
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake face to face surgery consultations and telephone consultations and deal with results and paperwork in relation to your own patients in a timely fashion.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Information Governance
The key principles of Information Governance must be read and adhered to at all times and the Information Governance Binder read on an annual basis.
Health & safety:
The Practice Health and Safety Policy must be adhered to at all times.
Equality and diversity:The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- Adhere to the practice equality and diversity policy at all times.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Job description Job responsibilities In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake face to face surgery consultations and telephone consultations and deal with results and paperwork in relation to your own patients in a timely fashion. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.Other responsibilities within the organisation:Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate.Information GovernanceThe key principles of Information Governance must be read and adhered to at all times and the Information Governance Binder read on an annual basis.Health & safety:The Practice Health and Safety Policy must be adhered to at all times.Equality and diversity:The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Adhere to the practice equality and diversity policy at all times.Personal/professional development:In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly.Contribution to the implementation of services:The post-holder will:Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Knowledge & Skills
Essential
- Excellent Communication and Interpersonal Skills
Desirable
- Emis Clinical System although Training would be provided.
Qualifications
Essential
- GP Qualified and Experience
Desirable
- Details of any specialist knowledge and experience
Person Specification Knowledge & Skills Essential Excellent Communication and Interpersonal Skills Desirable Emis Clinical System although Training would be provided. Qualifications Essential GP Qualified and Experience Desirable Details of any specialist knowledge and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dr G A Lees & Partners
Address
Armley Medical Practice
95 Town Street, Armley
Leeds
West Yorkshire
LS12 3HD
United Kingdom
Employer's website
https://www.armleymedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dr G A Lees & Partners
Address
Armley Medical Practice
95 Town Street, Armley
Leeds
West Yorkshire
LS12 3HD
United Kingdom
Employer's website
https://www.armleymedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Specialist Podiatrist
South Warwickshire University NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377091
Job summary
We have an exciting, opportunity for a motivated Podiatrist to join our enthusiastic and forward-thinking Diabetes and Tissue Viability speciality team.
As a Specialist Podiatrist you will already be able to demonstrate specialist knowledge and skills in Diabetes and Tissue Viability competencies. You will support the team frequently managing complex wound patients within the community across Warwickshire and will be part of the MDFT rotas supported by Team Leads at 3 local acute hospitals. In addition, you will have the capacity to develop your skills further within the specialist team.
We are happy to accept applications from newly qualified Podiatrists & provide a preceptorship/development post.
If you are newly qualified or have not yet achieved band 6 competencies in Diabetes and the At- Risk foot you will initially join us as a band 5 working in a development post. You will be fully supported to achieve your band 6 competencies via probation, preceptor and mentoring programmes (usually within 18-24 months of your successful recruitment.)
Whilst your base will be in Rugby, you will have independent means of transport to be able to work regularly in clinics, hospitals and patients own homes across the whole county of Warwickshire
For an informal conversation or more information, please contact: Sarah Hart, Podiatry and Orthotics Manager and Professional Lead email: [email protected]
Main duties of the job
To be responsible for a specialised caseload involving the implementation and coordination of specialised treatment regimens involving specialist podiatric care and patient management programmes.
The post holder will have knowledge in the specialist area and possess a high level of clinical competence and clinical diagnostic skills, whilst treating a varied clientele including children and adults, those with learning difficulties and anyone with limb / foot deformities which affects mobility and function.
The post holder will possess excellent communication skills and have the ability to work across professional boundaries to ensure best care for patients with specialist podiatric care needs. The post holder will be an autonomous practitioner with well-developed clinical skills and maintain a high level of knowledge and experience whilst treating complex foot problems.
And provide the highest quality of podiatric care to those patients whose feet are assessed as being "at risk" (in line with departmental guidelines). This may require the post holder to use their own judgement to alter the treatment plan to suit individual patient's needs. If problems arise beyond the scope of this post the patient must be referred to a more experienced podiatrist.
About us
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. We provide services across Warwickshire Hospitals and Community Services. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work.
Disclosure and Barring Service (DBS) ChecksMany of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs.
Probationary PeriodAll new staff to the Trust will be subject to a standard 3 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and InclusionAs part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
203-CS1286
Job locations
Rugby
Orchard Centre Lower Hillmorton Road
Rugby
CV21 3SR
United Kingdom
Job description
Job responsibilities
Main Duties
To prioritise and evaluate patient referrals to the podiatry service, for their appropriateness and to identify to the Rehabilitation Lead any deficiencies.
To be responsible for the assessment and review of patients with specialist podiatric care needs to plan and manage own caseload and that of junior staff and podiatry assistants.
To identify any concerns or training requirements of staff in specialist podiatric care to the Rehabilitation Lead and help develop and provide these training needs appropriately.
To develop treatment plans in consultation with the patient. This is to include exercise programmes and / or orthotic provision.
To maintain the podiatry departments policies and procedures with regards to this specialist area.
To ensure current best practice is included and updated in all clinical policies in this specialist area.
To make the Rehabilitation Lead aware of any issues / problems regarding service delivery in this specialist area.
To assist in the monitoring of referral & treatment statistics, ensuring the service is delivered in a cost-effective efficient manner.
To act as a resource for clinicians within the department and deliver training programmes as necessary in this specialist area.
To be able to undertake a detailed podiatric assessment and, diagnose and formulate specialised treatment regimens for all patients referred and monitor and evaluate the effectiveness of the treatment given.
To assist in the development of protocols for treatment of common conditions within the speciality.
To liaise with other health professionals in primary care i.e. physiotherapists, Orthotists
To be responsible for mentoring / training students, junior staff and colleagues who are on rotation / placement.
General Clinical Duties
To lead Podiatry clinical sessions in accordance with RCOP and HCPC minimum standards for clinical practice.
To cover other specialist podiatry clinics containing a wide range of patients, including: high risk diabetics, complex neuropathy, patients with mental health and learning disabilities within inpatient care, chronic diseases i.e. rheumatoid arthritis, vascular problems, wound management / tissue viability, and palliative care patients.
To use highly developed physical skills, precision hand eye co-ordination in safe and effective scalpel technique when debriding ulcers and callosities, involving highly unpleasant substances i.e., body fluids.
To provide care in a range of primary and secondary care settings most of which are in isolation. Often working in difficult conditions, which involve the moving and handling of patients who may be immobile, wheelchair or bed bound.
To provide nail surgery assessments and procedures under local anaesthetic with use of phenol, and re-dressings, necessitating the need for a certificate in local anaesthesia.
To be responsible for prioritising patients according to their medical and podiatric needs, into low / medium / high / urgent risk categories in order to supervise their level of care / speciality into the service.
To plan, organise and undertake a home visiting caseload and health education talks, and facilitate discharge planning of patients.
To maintain accurate records of all patient consultations and related work.
To facilitate and present the podiatry patient education talks that will influence patients attitudes and change their historical mind set towards their foot health and evaluate these sessions.
To ensure the maintenance and security of clinical stock, IT equipment, all health promotion and educational resources.
To ensure effective communication of complex information to patients and their relatives and carers to bring about a change in attitude and patient empowerment, utilising excellent negotiation and interpersonal and have the ability to deal sensitively with angry /distressed clients and diffuse potentially volatile situations. This may involve giving unwelcome news to patients or carers about the deterioration of foot pathology.
To work within infection prevention and control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in NHS premises. To work in clinics, which may be isolated, hospitals, residential homes, and patients homes, liaising with other health care professionals involved with the patient whenever necessary.
Job description Job responsibilities Main Duties To prioritise and evaluate patient referrals to the podiatry service, for their appropriateness and to identify to the Rehabilitation Lead any deficiencies. To be responsible for the assessment and review of patients with specialist podiatric care needs to plan and manage own caseload and that of junior staff and podiatry assistants. To identify any concerns or training requirements of staff in specialist podiatric care to the Rehabilitation Lead and help develop and provide these training needs appropriately. To develop treatment plans in consultation with the patient. This is to include exercise programmes and / or orthotic provision. To maintain the podiatry departments policies and procedures with regards to this specialist area. To ensure current best practice is included and updated in all clinical policies in this specialist area. To make the Rehabilitation Lead aware of any issues / problems regarding service delivery in this specialist area. To assist in the monitoring of referral & treatment statistics, ensuring the service is delivered in a cost-effective efficient manner. To act as a resource for clinicians within the department and deliver training programmes as necessary in this specialist area. To be able to undertake a detailed podiatric assessment and, diagnose and formulate specialised treatment regimens for all patients referred and monitor and evaluate the effectiveness of the treatment given. To assist in the development of protocols for treatment of common conditions within the speciality. To liaise with other health professionals in primary care i.e. physiotherapists, Orthotists To be responsible for mentoring / training students, junior staff and colleagues who are on rotation / placement. General Clinical Duties To lead Podiatry clinical sessions in accordance with RCOP and HCPC minimum standards for clinical practice. To cover other specialist podiatry clinics containing a wide range of patients, including: high risk diabetics, complex neuropathy, patients with mental health and learning disabilities within inpatient care, chronic diseases i.e. rheumatoid arthritis, vascular problems, wound management / tissue viability, and palliative care patients. To use highly developed physical skills, precision hand eye co-ordination in safe and effective scalpel technique when debriding ulcers and callosities, involving highly unpleasant substances i.e., body fluids. To provide care in a range of primary and secondary care settings most of which are in isolation. Often working in difficult conditions, which involve the moving and handling of patients who may be immobile, wheelchair or bed bound. To provide nail surgery assessments and procedures under local anaesthetic with use of phenol, and re-dressings, necessitating the need for a certificate in local anaesthesia. To be responsible for prioritising patients according to their medical and podiatric needs, into low / medium / high / urgent risk categories in order to supervise their level of care / speciality into the service. To plan, organise and undertake a home visiting caseload and health education talks, and facilitate discharge planning of patients. To maintain accurate records of all patient consultations and related work. To facilitate and present the podiatry patient education talks that will influence patients attitudes and change their historical mind set towards their foot health and evaluate these sessions. To ensure the maintenance and security of clinical stock, IT equipment, all health promotion and educational resources. To ensure effective communication of complex information to patients and their relatives and carers to bring about a change in attitude and patient empowerment, utilising excellent negotiation and interpersonal and have the ability to deal sensitively with angry /distressed clients and diffuse potentially volatile situations. This may involve giving unwelcome news to patients or carers about the deterioration of foot pathology. To work within infection prevention and control guidelines to ensure that therapy/treatment/care does not constitute a risk of infection either to the healthcare professional to the client or to any persons visiting/working in NHS premises. To work in clinics, which may be isolated, hospitals, residential homes, and patients homes, liaising with other health care professionals involved with the patient whenever necessary.
Person Specification
Qualifications
Essential
- Must have a recognised Podiatry degree qualification or equivalent
- Must be a registered Podiatrist with the Health and Care Professions Council (HCPC)
- Registered member of College of Podiatrists
Desirable
- Evidence of Continual Professional Development (CPD)
- Be able to show evidence of post graduate training or special interest in Diabetes
Experience
Essential
- Experience across a wide range of podiatry interventions
- Must understand what is required in maintaining clinical records and understand confidentiality
- UUnderstand what is meant by decontamination and f infection prevention and control.
Desirable
- To be able to carry out clinical audit when requested
Skills
Essential
- Must be able to recognise, through carrying out in depth assessment, high risk cases and formulate treatment plans
- To be able to plan own caseload and demonstrate experience of appointment systems
- Must be able to carry out anaesthetics and nail surgery
- Must be able to diagnose biomechanical conditions to prescribe orthotics, and give footwear advice
- Must be able to use computers and information technology i.e. word, PowerPoint, Microsoft teams etc.
- Be willing to go through the annual appraisal system
- Must attend departmental and Trust mandatory days
Desirable
- To recognise the value of Podiatry Assistants and be able to refer suitable cases to them
Personal Qualities
Essential
- Must have empathy & sympathy for patients
Desirable
- Be able to give health education talks and use various health promotion aids
Other
Essential
- Must be able to drive, have own means of transport and hold a current driving licence
Person Specification Qualifications Essential Must have a recognised Podiatry degree qualification or equivalent Must be a registered Podiatrist with the Health and Care Professions Council (HCPC) Registered member of College of Podiatrists Desirable Evidence of Continual Professional Development (CPD) Be able to show evidence of post graduate training or special interest in Diabetes Experience Essential Experience across a wide range of podiatry interventions Must understand what is required in maintaining clinical records and understand confidentiality UUnderstand what is meant by decontamination and f infection prevention and control. Desirable To be able to carry out clinical audit when requested Skills Essential Must be able to recognise, through carrying out in depth assessment, high risk cases and formulate treatment plans To be able to plan own caseload and demonstrate experience of appointment systems Must be able to carry out anaesthetics and nail surgery Must be able to diagnose biomechanical conditions to prescribe orthotics, and give footwear advice Must be able to use computers and information technology i.e. word, PowerPoint, Microsoft teams etc. Be willing to go through the annual appraisal system Must attend departmental and Trust mandatory days Desirable To recognise the value of Podiatry Assistants and be able to refer suitable cases to them Personal Qualities Essential Must have empathy & sympathy for patients Desirable Be able to give health education talks and use various health promotion aids Other Essential Must be able to drive, have own means of transport and hold a current driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Rugby
Orchard Centre Lower Hillmorton Road
Rugby
CV21 3SR
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Rugby
Orchard Centre Lower Hillmorton Road
Rugby
CV21 3SR
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Community Therapy Support Worker - Discharge to Assess
Wye Valley NHS Trust View all jobs
Posted 2 day(s) ago
Reference: 2377078
Job summary
We are seeking 2 full time, motivated & caring Band 3 Community Therapy Support Worker to join our Discharge to Assess (D2A) Service.
This is an exciting opportunity to work within a multidisciplinary community team supporting people to return home safely following discharge from hospital.
You will work under the supervision of Occupational Therapists and Physiotherapists to deliver rehabilitation & reablement programmes that help individuals regain independence, improve confidence, achieving their personal goals within their own home environment.
The role is ideal for someone who is passionate about supporting people to remain independent & who enjoys working in a fast-paced, rewarding community setting.
Visiting clients in their own homes as well as Care Homes and bedded units in and around the South West, East and West of the County based on service demands.
The post holder will need to be
- An excellent communicator - written & verbal
- Able to engage & work with patients to support them to maximise their functional potential
- An autonomous practitioner & team player
- Keen to learn & develop new skills
As a service we promote personal development plans, investing in individual & team learning opportunities to develop, upskill & support completion of inter-professional competencies across OT and Physio. Supporting career progression & innovation.
Main duties of the job
Working as part of the therapy and wider multidisciplinary team, therapy support workers use developed skills under the supervision of registered therapists and may also work alone and with other non-registered therapy staff. Tasks and responsibilities include the direct delivery of clinical, technical or scientific activities following the completion of role specific competencies. Therapy support workers are able to make fact-based judgements and suggest treatment progressions to a registered therapist.
This role requires knowledge and understanding of facts, principles, processes and general concepts in their field of work. The post holder will carry out a wider range of delegated duties and will have responsibilities, with supervision and guidance available when needed. Post holder will contribute to service improvement and are responsible for their own development. Therapy support workers will carry their own caseloads that have already been seen by a registered professional, prioritise their own workload, and work with service users under a range of supervisory arrangements while undertaking routine processes.
The post holder will be required to complete the relevant competencies required for the post. This post may include working with adults and/or children.
Car driver essential.
Proficient knowledge and use of IT systems required.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-IC-8309244
Job locations
Vaughan Building
Ruckhall Lane
Herefordshire
HR2 9RP
United Kingdom
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Education & Qualifications
Essential
- Functional Skills (level 2) or Maths & English GCSE (grades 9-4 or A*-C)
- 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
- OR as a level 3 apprenticeship (e.g. Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
- OR equivalent clinical experience/expertise within AHP profession underpinned by theoretical and practical experience
Desirable
- Care Certificate
Skills, Knowledge & Abilities
Essential
- Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
- Experience of multi-disciplinary record keeping
- Basic Computer Skills including word processing and e-mail
- Able to make clinical judgements without direct supervision
- Able to manage busy case load and prioritise
- Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries
Desirable
- Evidence of ongoing CPD in relevant area
Experience
Essential
- Able to maintain confidentiality and professionalism within the environment that they are working
- Able to demonstrate awareness of own limitations and need to ask for help
- Evidence of ability to communicate and work with team
- Ability to adapt and to needs of the service
- Shows evidence of compassion, accountability, respect and excellence
- Reliable
- Experience at band 2 or equivalent within relevant profession
- NHS or equivalent experience e.g. in inpatient areas, acute or community or community services
Other Factors
Essential
- Ability to fulfil the travel requirements of post
- Able to meet moving and handling requirements of post
- Able to deal sensitively and safely with blood and bodily fluids
Person Specification
Education & Qualifications
Essential
- Functional Skills (level 2) or Maths & English GCSE (grades 9-4 or A*-C)
- 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
- OR as a level 3 apprenticeship (e.g. Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
- OR equivalent clinical experience/expertise within AHP profession underpinned by theoretical and practical experience
Desirable
- Care Certificate
Skills, Knowledge & Abilities
Essential
- Knowledge of specific relevant patient conditions and therapy interventions acquired through experience
- Experience of multi-disciplinary record keeping
- Basic Computer Skills including word processing and e-mail
- Able to make clinical judgements without direct supervision
- Able to manage busy case load and prioritise
- Ability to work independently (under guidance) using own knowledge skills and initiative acknowledging role boundaries
Desirable
- Evidence of ongoing CPD in relevant area
Experience
Essential
- Able to maintain confidentiality and professionalism within the environment that they are working
- Able to demonstrate awareness of own limitations and need to ask for help
- Evidence of ability to communicate and work with team
- Ability to adapt and to needs of the service
- Shows evidence of compassion, accountability, respect and excellence
- Reliable
- Experience at band 2 or equivalent within relevant profession
- NHS or equivalent experience e.g. in inpatient areas, acute or community or community services
Other Factors
Essential
- Ability to fulfil the travel requirements of post
- Able to meet moving and handling requirements of post
- Able to deal sensitively and safely with blood and bodily fluids
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wye Valley NHS Trust
Address
Vaughan Building
Ruckhall Lane
Herefordshire
HR2 9RP
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wye Valley NHS Trust
Address
Vaughan Building
Ruckhall Lane
Herefordshire
HR2 9RP
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Apply Now
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Community Staff Nurse (Copeland)
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377070
Job summary
An exciting Band 5 Community Staff Nurse opportunity has arisen with us in Copeland Community Nursing Team.
This role will be based at Flat walks Health Centre (North team) or Cleator Moor Health Centre (South Team), depending on the needs of the service. We welcome experienced or newly qualified nurses.
Do you want to be part of an emerging, unique and diverse organisation that put people at the heart of what we do? A Trust that empowers and engages its workforce to improve care and wellbeing, by delivering better health, better care in partnership?
Are you looking to develop your knowledge and skills in community services, providing both routine and complex treatments to patients within their own home?
Do you see the benefits of closer integrated working between health and social care to ensure the best outcomes for patients?
Are you passionate about wanting to work with patients to help them achieve their goals? Are you caring and compassionate and committed to personalised care?
Copeland Integrated Care Communities both have well established resilient teams that have long-standing working relationships with each other plus many different partners and stakeholders. Effective collaboration with Primary Care, Social Care and multiple charities and Third sector providers, enables us to deliver a wide range of services to the populations served.
Main duties of the job
- To prioritise referrals and manage workload
- To assess, monitor and continually evaluate risk management of situation and environment for both patient/carer/family and staff and deal with safety issues as identified.
- To assess, deliver and evaluate all aspects of clinical nursing care based on best practice.
- Use of equipment/technology to aid appropriate assessment of patient condition and delivery of treatment such as Doppler, Syringe Driver, enteral feed system, moving and handling equipment
- To carry out a range of clinical duties that involve dealing with body fluids eg venepuncture, wound dressings, catheterisation and tracheostomy care.
- To undertake and obtain samples for diagnostic purposes eg venepuncture, wound swabs, urinary and faecal sampling.
- To support and educate patients/carers in promoting independence and rehabilitation in timely approach using case management model of working.
- To deliver care in promoting comfort for patients who are terminally ill following recognised care pathway.
- To have sound knowledge base of medication and effects on conditions.
- To be responsible for appropriate and cost effective nurse prescribing.
- To administer medications reviewing and monitoring effects.
- To communicate closely with patients and all parties involved in delivery of services.
- To order and ensure effective management of specialist nursing equipment.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
262-A-26-7989435-A
Job locations
Flatt Walks Health Centre
Whitehaven
CA28 7QE
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP:
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.
AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.
The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals.
Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information:
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities JOB DESCRIPTION: Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP: Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies. AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals. Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information: Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 1 registered nursing qualifications
Desirable
- Post registration qualification in teaching/assessing (ENB 998/NST 307) or equivalent
- Evidence of continuous professional development to degree level or equivalent experience
Experience
Essential
- Demonstrable recent community nursing experience.
- Ability to use initiative, prioritise effectively.
- Demonstrate evidence to work as part of a team.
- Demonstrate evidence to motivate team/peers.
- Evidence of clinical/professional development.
Desirable
- Knowledge of changing health agenda and impact for community nursing
Knowledge
Essential
- Demonstrable understanding of the extent of the role.
- Broad knowledge base of acute and chronic conditions.
- Understanding of scope of professional practice.
- Understanding of reflective practice and its application.
- Self awareness and appreciation of limitations.
- Demonstrate ability of change management.
- Problem solving skills
Desirable
- Knowledge of changing way health services are being planned and delivered
Skills and Aptitudes
Essential
- Excellent communication and interpersonal skills.
- Ability to delegate effectively.
- Ability to maintain confidentiality.
- Enthusiasm and ability to work as part of a team.
- IT skills.
Other Requirements
Essential
- Demonstrates flexibility to meet needs of service.
- Able to travel independently of public transport
Desirable
- Current driving licence with access to own vehicle.
Person Specification Qualifications Essential Level 1 registered nursing qualifications Desirable Post registration qualification in teaching/assessing (ENB 998/NST 307) or equivalent Evidence of continuous professional development to degree level or equivalent experience Experience Essential Demonstrable recent community nursing experience. Ability to use initiative, prioritise effectively. Demonstrate evidence to work as part of a team. Demonstrate evidence to motivate team/peers. Evidence of clinical/professional development. Desirable Knowledge of changing health agenda and impact for community nursing Knowledge Essential Demonstrable understanding of the extent of the role. Broad knowledge base of acute and chronic conditions. Understanding of scope of professional practice. Understanding of reflective practice and its application. Self awareness and appreciation of limitations. Demonstrate ability of change management. Problem solving skills Desirable Knowledge of changing way health services are being planned and delivered Skills and Aptitudes Essential Excellent communication and interpersonal skills. Ability to delegate effectively. Ability to maintain confidentiality. Enthusiasm and ability to work as part of a team. IT skills. Other Requirements Essential Demonstrates flexibility to meet needs of service. Able to travel independently of public transport Desirable Current driving licence with access to own vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Flatt Walks Health Centre
Whitehaven
CA28 7QE
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Flatt Walks Health Centre
Whitehaven
CA28 7QE
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: 2377066
Job summary
We are looking for a compassionate, motivated and skilled Band 6 Midwife to join our Maternity Services team within Somerset NHS Foundation Trust. In this rewarding role, you will provide high quality, personalised and evidence-based care to women, birthing people and their families throughout the antenatal, intrapartum and postnatal periods.
As an autonomous practitioner, you will support the delivery of safe and equitable maternity care across both hospital and community settings, whilst promoting informed choice, physiological birth where appropriate, and positive outcomes for women, babies and families.
You will work as part of a multidisciplinary team alongside midwives, obstetricians, anaesthetists, neonatal colleagues, health visitors, safeguarding teams and other healthcare professionals. The successful candidate will also contribute to mentoring students and junior staff, service improvement initiatives and the ongoing development of maternity services.
Main duties of the job
- Provide the full range of antenatal, intrapartum and postnatal care for women, birthing people and their babies.
- Assess, plan, implement and evaluate individualised care programmes, ensuring care is safe, evidence-based and woman-centred.
- Promote physiological birth and support women and birthing people to make informed choices throughout their maternity journey.
- Recognise and respond appropriately to complications, clinical deterioration and obstetric emergencies, escalating concerns when required.
- Work collaboratively within a multidisciplinary team to deliver high standards of maternal and neonatal care.
- Provide leadership, supervision and support to student midwives, newly qualified staff and support workers.
- Act as an advocate for women and families, ensuring dignity, respect and safeguarding principles are embedded in practice.
- Maintain accurate and timely clinical records in line with Trust standards and professional requirements.
- Participate in audit, quality improvement, patient safety initiatives and incident reporting activities.
- Contribute to the delivery of a 24-hour maternity service, including participation in the on-call rota.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-GR-5951
Job locations
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Job description
Job responsibilities
The Band 6 Midwife will provide high-quality, compassionate and evidence-based care to women, birthing people and their babies throughout the antenatal, intrapartum and postnatal period. Working autonomously across both hospital and community settings, you will assess, plan, deliver and evaluate individualised care, promoting informed choice and positive birth experiences.
You will work closely with a multidisciplinary team to support women with both straightforward and complex pregnancies, recognising and responding appropriately to risks, complications and obstetric emergencies.
The role includes providing leadership and support to students, newly qualified colleagues and support staff, acting as a professional role model and contributing to the ongoing development of maternity services. You will maintain accurate clinical records, participate in audit and quality improvement activities, and ensure practice remains aligned with current evidence, national standards and the NMC Code.
You will demonstrate excellent communication skills, a commitment to safeguarding and patient safety, and a passion for delivering safe, personalised maternity care. Participation in the 24-hour service, including the on-call rota, is required.
Job description
Job responsibilities
The Band 6 Midwife will provide high-quality, compassionate and evidence-based care to women, birthing people and their babies throughout the antenatal, intrapartum and postnatal period. Working autonomously across both hospital and community settings, you will assess, plan, deliver and evaluate individualised care, promoting informed choice and positive birth experiences.
You will work closely with a multidisciplinary team to support women with both straightforward and complex pregnancies, recognising and responding appropriately to risks, complications and obstetric emergencies.
The role includes providing leadership and support to students, newly qualified colleagues and support staff, acting as a professional role model and contributing to the ongoing development of maternity services. You will maintain accurate clinical records, participate in audit and quality improvement activities, and ensure practice remains aligned with current evidence, national standards and the NMC Code.
You will demonstrate excellent communication skills, a commitment to safeguarding and patient safety, and a passion for delivering safe, personalised maternity care. Participation in the 24-hour service, including the on-call rota, is required.
Person Specification
Qualifications
Essential
- Midwifery NMC registration
- Educated to Diploma/degree level or above
- Completed preceptorship development programme with post qualification experience.
- Mentor/assessor training qualification
- Safeguarding (level 3) adults and children's training
Desirable
- Neonatal Life Support
- Neonatal and Infant Physical Examination qualification (NIPE) or working towards
Experience
Essential
- Experience of assist instrumental births
- Knowledge and experience to deal appropriately with obstetric emergencies in the absence of medical staff
- Ability to supervise learners
Desirable
- Completed preceptorship
- Leadership skills and experience
Additional Criteria
Essential
- Ability to cope within a stressful environment and with emotional women/ birthing people and their families and supporters on a regular basis
- Excellent communication skills on the telephone, via email, face to face and in written correspondence
- Is willing to work in all areas - Community and Hospital
- UK driving licence and access to car
Person Specification
Qualifications
Essential
- Midwifery NMC registration
- Educated to Diploma/degree level or above
- Completed preceptorship development programme with post qualification experience.
- Mentor/assessor training qualification
- Safeguarding (level 3) adults and children's training
Desirable
- Neonatal Life Support
- Neonatal and Infant Physical Examination qualification (NIPE) or working towards
Experience
Essential
- Experience of assist instrumental births
- Knowledge and experience to deal appropriately with obstetric emergencies in the absence of medical staff
- Ability to supervise learners
Desirable
- Completed preceptorship
- Leadership skills and experience
Additional Criteria
Essential
- Ability to cope within a stressful environment and with emotional women/ birthing people and their families and supporters on a regular basis
- Excellent communication skills on the telephone, via email, face to face and in written correspondence
- Is willing to work in all areas - Community and Hospital
- UK driving licence and access to car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Liaison and Diversion Support, Time and Recovery Worker (STR)
Somerset NHS Foundation Trust View all jobs
Posted 2 day(s) ago
Reference: 2377065
Job summary
Are you keen to play a key role in supporting vulnerable individuals within the criminal justice system? Are you an experienced support worker? Join our dedicated LADS (Liaison and Diversion Service) team as a Support, Time and Recovery (STR) Worker!
As part of NHS England's Liaison and Diversion programme, our team works collaboratively with the Avon and Wiltshire Partnership to assess and support vulnerable individuals in the Avon and Somerset police area. Together, we strive to make a difference in people's lives by ensuring those with mental health and other support needs receive timely referrals and care.
If you're looking for a role where no two days are the same and where your organisational skills and positive energy will make a difference, we would love to hear from you. We are committed to supporting your growth and offer an environment where your contributions are valued every day.
This role is based at Bridgwater Police Custody and will also include rotational working within the LADS community access service. There are no night shifts included in the working pattern. The custody environment can be a challenging environment; if you have questions or queries please do not hesitate to contact us to find out more.
We also welcome applications from individuals interested in this role as a secondment opportunity.
Due to required police vetting, applicants must have live in the UK for a minimum of three years and we are unable to consider applications that require visa sponsorship.Main duties of the job
- Complete mental health and vulnerability assessments within custody and court settings.
- Identify unmet needs and refer individuals to appropriate health and social care services.
- Provide advice, support, and encouragement to service users, acting as a positive role model.
- Work collaboratively with multi-disciplinary teams, external agencies, and carers to promote wellbeing.
- Maintain accurate and timely clinical records in line with Trust policy.
- Share relevant information with criminal justice agencies (with consent) to inform decisions on charging and sentencing.
Although we recognise the benefits of AI here in Somerset we would ask that your application doesn't utilise AI. We'd really like to hear directly from you and your account of your skills and experience when applying for the role!
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-GR-5890
Job locations
Broadway House
Broadway Park
Bridgwater
Somerset
TA6 5LX
United Kingdom
Job description
Job responsibilities
As an STR Worker, you will:
- Support individuals in custody, magistrates' court, and community access services.
- Facilitate engagement and recovery by using your professional and life experience.
- Promote effective communication with service users, families, carers, and partner agencies.
- Manage your own caseload, prioritising referrals and ensuring timely assessments.
- Contribute to safeguarding processes and uphold equality, diversity, and inclusion.
- Participate in data collection and service evaluation to meet local and national requirements.
- Work flexibly across the region, with occasional travel and lone working.
- Uphold Trust policies on confidentiality, health and safety, and infection control.
A Day in the Life of an STR Worker -- Liaison & Diversion Service
"My role exists at the busy junction of the criminal justice system and healthcare. As an STR worker in the Liaison and Diversion Service (LADS), I meet people in custody following an arrest. Whether it's someone's first time in a cell or their fiftieth, my job is to ensure they are treated as a person first.
The day starts in our office inside the custody suite. Between the noise of the booking in area and the closing of cell doors, I work closely with custody sergeants and LADS practitioners to identify who needs our support. My morning is spent screening the cells and reviewing overnight referrals, looking for signs of substance misuse, learning disabilities, or mental health vulnerabilities.
Once we've identified those in need, we document them on our own board to prioritise the day. I support our practitioners when they are seeing individuals who are acutely unwell or at high risk of self-harm or suicide, I work independently with those requiring support for substance misuse or practical recovery. This collaborative approach ensures the high-risk clinical presentations are managed by practitioners with my support, while I can focus on building a rapport with others to address their specific needs.
A large part of my role involves "proactive" visits: seeing people in their cells who may not have been referred but show signs of vulnerability. It's important to build a rapport and assessing what support they need to help reduce reoffending and get that person support they may have not known of. This often involves brief interventions, such as helping them understand the legal process, and carrying out referrals to drug and alcohol services, veterans' support, women's only charities or community mental health teams.
The goal is simple but ambitious: to make sure that the moment a person leaves custody, there is a path or a service waiting for them. Whether they access that support independently or via a direct referral, we aim to either signpost or complete referrals
There is also a big relational aspect to my work within the community. Here, we support people who have had contact with the justice system but need help navigating the practical barriers that often lead to reoffending, things like GP registration, housing, finance, or employment.
In the community, you see the long term impact. I might be following up on a referral a practitioner has made in custody the previous day, helping a client engage with mental health teams they've previously struggled to reach. I often work alongside clinicians during formal assessments or attend multi-agency meetings with probation and social care, my focus remains on the relational side of recovery, enabling engagement for those who have historically felt excluded from support.
What I love most about this role is the privilege of treating people with dignity at a time when they often expect none. An arrest is for most people a chaotic moment; being a calm, supportive presence in that space is incredibly rewarding.
No two days are ever the same. The pace can be fast and at times also equally reduced so it takes a person who works well under pressure but also someone who can be proactive when its less busy, but the engagement, working alongside practitioners to change someone's direction, is what makes this a meaningful job. If you care about people and believe in second chances and even thirds or fourth's, this is where you can make a genuine difference."
Vetting clearance cannot be granted if the applicant has not been resident in the UK for the minimum period. See below residency requirements:
Non-Police Personnel Vetting (NPPV) - three years
Job description
Job responsibilities
As an STR Worker, you will:
- Support individuals in custody, magistrates' court, and community access services.
- Facilitate engagement and recovery by using your professional and life experience.
- Promote effective communication with service users, families, carers, and partner agencies.
- Manage your own caseload, prioritising referrals and ensuring timely assessments.
- Contribute to safeguarding processes and uphold equality, diversity, and inclusion.
- Participate in data collection and service evaluation to meet local and national requirements.
- Work flexibly across the region, with occasional travel and lone working.
- Uphold Trust policies on confidentiality, health and safety, and infection control.
A Day in the Life of an STR Worker -- Liaison & Diversion Service
"My role exists at the busy junction of the criminal justice system and healthcare. As an STR worker in the Liaison and Diversion Service (LADS), I meet people in custody following an arrest. Whether it's someone's first time in a cell or their fiftieth, my job is to ensure they are treated as a person first.
The day starts in our office inside the custody suite. Between the noise of the booking in area and the closing of cell doors, I work closely with custody sergeants and LADS practitioners to identify who needs our support. My morning is spent screening the cells and reviewing overnight referrals, looking for signs of substance misuse, learning disabilities, or mental health vulnerabilities.
Once we've identified those in need, we document them on our own board to prioritise the day. I support our practitioners when they are seeing individuals who are acutely unwell or at high risk of self-harm or suicide, I work independently with those requiring support for substance misuse or practical recovery. This collaborative approach ensures the high-risk clinical presentations are managed by practitioners with my support, while I can focus on building a rapport with others to address their specific needs.
A large part of my role involves "proactive" visits: seeing people in their cells who may not have been referred but show signs of vulnerability. It's important to build a rapport and assessing what support they need to help reduce reoffending and get that person support they may have not known of. This often involves brief interventions, such as helping them understand the legal process, and carrying out referrals to drug and alcohol services, veterans' support, women's only charities or community mental health teams.
The goal is simple but ambitious: to make sure that the moment a person leaves custody, there is a path or a service waiting for them. Whether they access that support independently or via a direct referral, we aim to either signpost or complete referrals
There is also a big relational aspect to my work within the community. Here, we support people who have had contact with the justice system but need help navigating the practical barriers that often lead to reoffending, things like GP registration, housing, finance, or employment.
In the community, you see the long term impact. I might be following up on a referral a practitioner has made in custody the previous day, helping a client engage with mental health teams they've previously struggled to reach. I often work alongside clinicians during formal assessments or attend multi-agency meetings with probation and social care, my focus remains on the relational side of recovery, enabling engagement for those who have historically felt excluded from support.
What I love most about this role is the privilege of treating people with dignity at a time when they often expect none. An arrest is for most people a chaotic moment; being a calm, supportive presence in that space is incredibly rewarding.
No two days are ever the same. The pace can be fast and at times also equally reduced so it takes a person who works well under pressure but also someone who can be proactive when its less busy, but the engagement, working alongside practitioners to change someone's direction, is what makes this a meaningful job. If you care about people and believe in second chances and even thirds or fourth's, this is where you can make a genuine difference."
Vetting clearance cannot be granted if the applicant has not been resident in the UK for the minimum period. See below residency requirements:
Non-Police Personnel Vetting (NPPV) - three years
Person Specification
Qualifications
Essential
- NVQ 3 Promoting Independence or Health based equivalent, or willing to undertake full training to achieve this standard.
Experience
Essential
- Experience of working with people e.g. in a caring situation, dealing with the general public.
- Experience of working in community settings.
- Previous experience of caring for people who have experienced trauma and vulnerabilities.
Desirable
- Experience of working within criminal justice services (Police, Probation, Courts, etc).
Additional Criteria
Essential
- A full current driving licence with access to own private transport and willing to travel
- Knowledge and understanding of a wide range of mental health conditions and awareness of vulnerabilities impacting on offending behaviours.
- Knowledge of how to deal sensitively with distress, disturbance and unpredictability.
Person Specification
Qualifications
Essential
- NVQ 3 Promoting Independence or Health based equivalent, or willing to undertake full training to achieve this standard.
Experience
Essential
- Experience of working with people e.g. in a caring situation, dealing with the general public.
- Experience of working in community settings.
- Previous experience of caring for people who have experienced trauma and vulnerabilities.
Desirable
- Experience of working within criminal justice services (Police, Probation, Courts, etc).
Additional Criteria
Essential
- A full current driving licence with access to own private transport and willing to travel
- Knowledge and understanding of a wide range of mental health conditions and awareness of vulnerabilities impacting on offending behaviours.
- Knowledge of how to deal sensitively with distress, disturbance and unpredictability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Broadway House
Broadway Park
Bridgwater
Somerset
TA6 5LX
United Kingdom
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Broadway House
Broadway Park
Bridgwater
Somerset
TA6 5LX
United Kingdom
Employer's website
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Commissioning Manager - Frailty and Palliative, End of Life Care
Black Country Integrated Care Board View all jobs
Posted 2 day(s) ago
Reference: 2376051
Job summary
This is an exciting opportunity to influence and transform the future of Frailty, Palliative and End of Life Services across the Birmingham, Black Country and Solihull Integrated Care System, co-designing services fit for an ageing population.
Working within a complex and rapidly evolving Integrated Care System the post holder will focus upon improving clinical outcomes, safety and experience and reducing inequalities across the Frailty, Palliative and End of Life Care Pathways.
This role supports the delivery of strategic commissioning and transformation across both unplanned and planned care, ensuring services provide high-quality outcomes, value for money, and improved population health. Working with NHS providers, primary care, local authorities and system partners, the post holder will develop and implement neighbourhood health commissioning frameworks, drive service improvement, reduce health inequalities, and identify opportunities for joint commissioning. The role also provides leadership across the portfolio, deputising for the Head of Programme and supporting continual professional development and staff management across the team.
Main duties of the job
- Support the planning, development and delivery of neighbourhood health, unplanned and planned care commissioning programmes, ensuring alignment with organisational priorities and strategic objectives.
- Build and maintain effective relationships with a wide range of stakeholders across the NHS, local authorities, providers, voluntary sector organisations and partner agencies.
- Lead and coordinate projects, managing risks, issues, resources and dependencies to ensure successful delivery of outcomes on time and within budget.
- Provide expert analysis, interpretation and presentation of data to support decision-making, business cases and service improvement.
- Contribute to service development by reviewing policies, implementing changes, identifying best practice and supporting research and innovation initiatives.
- Manage budgets and resources responsibly, ensuring value for money and compliance with financial governance requirements.
- Prepare reports, briefings and presentations for senior leaders, boards and programme groups, communicating complex information effectively.
- Lead, support and develop staff, including recruitment, performance management, appraisals and professional development.
- Deputise for the Head of Programme Frailty and End of Life Care when required and provide leadership across the directorate.
- Maintain up-to-date knowledge of healthcare policy, commissioning practice and emerging national priorities to inform service transformation and improvement.
About us
Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.
As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.
The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation.
The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.
Employees formally notified that they are at risk of redundancy within the organisation will receive priority consideration for this vacancyifthey meet therolesessential requirements.Thissupportsredeployment andhelps minimisecompulsory redundancies.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
D9118-26-0058
Job locations
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
WV1 1SH
United Kingdom
Birmingham & Solihull Integrated Care Board
Alpha Tower
Suffolk Street Queensway
Birmingham
B1 1TT
United Kingdom
Job description
Job responsibilities
The complete job description and person specification can be found in the attached document.
The role supports the business in driving transformation as well as value for money in planning, commissioning and service.
The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care.
In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do:
Commissioning for Value and Outcomes
Accelerating Neighbourhood Health at Pace
Making the Best Use of Digital Solutions in our Pathways
Financial Discipline / 2% Productivity
Advancing Health Equity
Integrated Partnership
You will be accountable for:
Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas.
Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate,
Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks.
Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities.
Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning.
Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal.
The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.
Key Relationships
1. New Care Models Director
2. ICB Chief Officers and Senior Leaders
3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)
4. Primary Care and General Practice
5. NHSE
6. Community providers and place-based partnerships
7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.
8. VCSE delivery Partners
9. Programme and Transformation Leads across the ICB
Core Duties and Responsibilities
Communication
1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios
2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required
3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
4. Can deal with resulting potentially aggressive/antagonistic situations
5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.
7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities
8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment
9. Apply a structured change management approach and methodology for the impact of any change.
10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development
11. Engage and liaise with key stakeholder, in particular:
- To support the delivery of day-to-day activities and projects
- To manage team work loads and drive delivery of a range of business initiatives and projects
- To support the identification and sharing of best practice
- To operate in a highly political and sensitive environment
- Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits
Job description Job responsibilities The complete job description and person specification can be found in the attached document.The role supports the business in driving transformation as well as value for money in planning, commissioning and service.The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care. In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do: Commissioning for Value and Outcomes Accelerating Neighbourhood Health at Pace Making the Best Use of Digital Solutions in our Pathways Financial Discipline / 2% Productivity Advancing Health Equity Integrated PartnershipYou will be accountable for: Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas. Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate, Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks. Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities. Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning. Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal. The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.Key Relationships1. New Care Models Director2. ICB Chief Officers and Senior Leaders3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)4. Primary Care and General Practice5. NHSE6. Community providers and place-based partnerships7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.8. VCSE delivery Partners9. Programme and Transformation Leads across the ICBCore Duties and ResponsibilitiesCommunication1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios 2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting4. Can deal with resulting potentially aggressive/antagonistic situations5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment9. Apply a structured change management approach and methodology for the impact of any change.10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development11. Engage and liaise with key stakeholder, in particular: To support the delivery of day-to-day activities and projects To manage team work loads and drive delivery of a range of business initiatives and projects To support the identification and sharing of best practice To operate in a highly political and sensitive environment Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Member of relevant professional body
Mobility
Essential
- Car driver / owner or reasonable alternative
Experience
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of identifying and interpreting National policy
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
- Working knowledge of Microsoft Office with intermediate keyboard skills
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Equality, Diversity and Inclusion
Essential
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and Data Protection Act
Personal qualities
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change
Autonomy
Essential
- Able to use initiative to make recommendations in line with strategic direction.
- Work to tight and challenging timescales.
Skills and abilities
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they arise
- Must be able to prioritise own work effectively and be able to direct activities of others
- Experience of managing and motivating a team and reviewing performance of the individuals
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Completer/Finisher
Person Specification Qualifications Essential Educated to Masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent Evidence of post qualifying and continuing professional development Member of relevant professional body Mobility Essential Car driver / owner or reasonable alternative Experience Essential Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Experience of identifying and interpreting National policy Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations Working knowledge of Microsoft Office with intermediate keyboard skills Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices Desirable Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Equality, Diversity and Inclusion Essential Awareness of equality and valuing diversity principles Understanding of Confidentiality and Data Protection Act Personal qualities Essential Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups Negotiate on difficult and controversial issues including performance and change Autonomy Essential Able to use initiative to make recommendations in line with strategic direction. Work to tight and challenging timescales. Skills and abilities Essential Problem solving skills and ability to respond to sudden unexpected demands Ability to analyse complex facts and situations and develop a range of options Takes decisions on difficult and contentious issues where there may be a number of courses of action Strategic thinking ability to anticipate and resolve problems before they arise Must be able to prioritise own work effectively and be able to direct activities of others Experience of managing and motivating a team and reviewing performance of the individuals Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions Professional calm and efficient manner Effective organizer, influencer and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals Completer/Finisher
Employer details
Employer name
Black Country Integrated Care Board
Address
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
WV1 1SH
United Kingdom
Employer's website
https://blackcountry.icb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Black Country Integrated Care Board
Address
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
WV1 1SH
United Kingdom
Employer's website
https://blackcountry.icb.nhs.uk/ (Opens in a new tab)
Apply Now
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Locally Employed Doctor (Higher) in Rheumatology
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2374849
Job summary
Applications are invited for the post of Locally Employed Doctor in Rheumatology at the Queen Elizabeth Hospital Birmingham. This is a fixed term post, for a period of 12 months based at the Queen Elizabeth Hospital Birmingham.
The appointee ideally have some experience of working in Rheumatology and should preferably have passed the MRCP (or its equivalent), and be registered with GMC. The successful candidate will participate in outpatient clinics, review of inpatient referrals and day case patients, providing advice for general practitioners, teaching of junior doctors, medical students and nursing staff. They will play a key role in the delivery of general rheumatology services and assisting with provision of sub-speciality services for patients with SLE, Scleroderma and Sjogrens Syndrome.
The focus of our services is on serious forms of rheumatic diseases rather than non-inflammatory musculoskeletal disorders. Provision for the latter is available in community locations, the Royal Orthopaedic Hospital and through an independent Sports Medicine clinic at QEHB.
Main duties of the job
*Work with colleagues to provide a comprehensive rheumatology service for the Trust and ensure that the highest standards of care are achieved
*Work with colleagues in planning service delivery including a forward looking innovative practice
*Contribute to the Trust's corporate and strategic objectives and undertake mandatory training required by the Trust
*Work with colleagues to meet the required activity targets of the Trust
*Play an active role in implementing the Trust's Clinical Governance program
*Demonstrate active participation in clinical audit
*Demonstrate excellence in patient care
*Deputise for colleagues including covering for absence of leave and at short notice in exceptional circumstances
*The post holder must have well-developed listening and communication skills and be able to deal effectively with clinicians from all disciplines, managers and professionals both within and outside the Trust.
*The post holder must have well-developed presentational skills, good report writing skills and make effective use of presentation aids
*Attend departmental meetings including the weekly hospital postgraduate educational meeting and radiology meetings
*Take responsibility for personal and professional development and ensure that CME standards are achieved and specialist accreditation retained
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
30 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
16048
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
Please see attached Job Description or contact the named consultant for further details about this role
Job description
Job responsibilities
Please see attached Job Description or contact the named consultant for further details about this role
Person Specification
Qualifications
Essential
- *Medical Degree from a recognised University
- *A minimum of 2 years full time post graduate training (or its equivalent gained on a part time basis) with equivalent experience and competencies.
- *Previous experience in Rheumatology
- *Previous experience in acute medical specialties including chronic disease care
Experience
Essential
- *Full GMC registration
- *Evidence of achievement of Foundation competencies in line with GMC standards/Good Medical Practice
- *Eligibility to live and work in the UK
- *Be available to start as required by the service
Person Specification
Qualifications
Essential
- *Medical Degree from a recognised University
- *A minimum of 2 years full time post graduate training (or its equivalent gained on a part time basis) with equivalent experience and competencies.
- *Previous experience in Rheumatology
- *Previous experience in acute medical specialties including chronic disease care
Experience
Essential
- *Full GMC registration
- *Evidence of achievement of Foundation competencies in line with GMC standards/Good Medical Practice
- *Eligibility to live and work in the UK
- *Be available to start as required by the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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QEHB MSK Radiology Fellow (Sept 2027)
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2374847
Job summary
Applications are invited for a Musculoskeletal (MSK) Radiology fellow to join the existing team of 8 MSK Radiology Consultants and 89 Consultant Radiologists in post across UHB, commencing September 2027 for 12 months. The postholder will have close working relationships with the whole Radiology team including Consultants, Radiographic and associated support staff and also relevant specialties.
Main duties of the job
Leadership & Governance:
a.Ensures service delivery by the department is within the resources available.
b.Helps manage demand and prioritises on the basis of need imaging services as required.
c.Demonstrates excellence in patient quality care.
d.To cover for radiologists as required during time of leave in order to maintain a good service.
Interpersonal and Communication Skills:
a.The post holder must be willing to join an established collaborative department which involves working closely with relevant clinical specialities to provide a comprehensive and cohesive service.
b.Contribute to the design and implementation of imaging service by applying the latest evidence and delivering reasoned proposals.
c.Have good radiology report writing skills and be able to communicate effectively with clinical colleagues. Develop and maintain effective networks in the region to enable best practice to be identified and implemented by the Trust.
d.The post holder must have well-developed listening and communication skills and be able to deal effectively with a wide range of clinicians, managers and professionals both within and outside the Trust.
Planning and organising:
a.Be willing to be involved with and implement a comprehensive MSK imaging service including multiple modalities.
b.Support the development of a culture of continuous improvement.
c.Effectively plan, communicate and execute changes ensuring engagement and involvement.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
30 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
15952
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
The successful applicant will be expected to join our team of enthusiastic consultants to contribute to the increasing workload of the department which has been driven upwards by a combination of service expansion, cancer pathway driven targets and multidisciplinary meeting attendance. The post holder will be expected to work closely with relevant specialty consultant colleagues in providing specialist musculoskeletal ultrasound services, and reporting of musculoskeletal CT and MRI, both diagnostic and interventional procedures. It is also expected that applicants will participate and contribute to the specialist meetings (Orthopaedics, Rheumatology, Major Trauma, Bone infection, Sports Medicine) and participate in weekly teaching and interesting cases meetings. Participation in research and audit will be encouraged. The applicant will also be encouraged to contribute to the general radiology workload including emergency CT sessions and plain films. There may be an opportunity to participate in the diagnostic SpR on call rota.
Job description Job responsibilities The successful applicant will be expected to join our team of enthusiastic consultants to contribute to the increasing workload of the department which has been driven upwards by a combination of service expansion, cancer pathway driven targets and multidisciplinary meeting attendance. The post holder will be expected to work closely with relevant specialty consultant colleagues in providing specialist musculoskeletal ultrasound services, and reporting of musculoskeletal CT and MRI, both diagnostic and interventional procedures. It is also expected that applicants will participate and contribute to the specialist meetings (Orthopaedics, Rheumatology, Major Trauma, Bone infection, Sports Medicine) and participate in weekly teaching and interesting cases meetings. Participation in research and audit will be encouraged. The applicant will also be encouraged to contribute to the general radiology workload including emergency CT sessions and plain films. There may be an opportunity to participate in the diagnostic SpR on call rota.
Person Specification
Qualifications
Essential
- Please see attached Job Description for further details
- The appointee will be expected to be on or to be eligible for the Specialist Register for Clinical Radiology before taking up the post.
Person Specification Qualifications Essential Please see attached Job Description for further details The appointee will be expected to be on or to be eligible for the Specialist Register for Clinical Radiology before taking up the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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Team Administrator - Home Enteral Nutrition Team
Lewisham and Greenwich NHS Trust View all jobs
Posted 3 day(s) ago
Reference: 2374838
Job summary
If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links, delivering a service to a diverse population with a high level of job satisfaction, then look no further.
- Do you want to be part of the team that provides a vital service to some of our most vulnerable patients?
- Are you looking for a job where you can use your administrative skills to support a specialist team in the NHS?
- Do you enjoy problem solving and working in a stimulating, busy office environment and being part of a team?
- Do you thrive on helping people receive the support they need?
The Home Enteral Nutrition (HEN) team are looking for an administrator to join our team. This position will suit you if you if you have clerical or administrative experience working in a busy office environment, are a good communicator and enjoy working as part of a team.
The team is based at the Waldron Health Centre in New Cross; working pattern is Mon-Fri 09:00-17:00, not including bank holidays.
PLEASE NOTE: We are unable to offer sponsorship for this post
You will need to be reliable, conscientious, have good organisational and problem-solving skills. You will need to understand ICT systems and the ability to use other systems such as electronic patient record systems, Microsoft Word and Excel. You also need to feel comfortable working independently and knowing when to seek support.
Main duties of the job
You will work as part of the administration team responsible for the smooth running of this specialist community service; where your professionalism, initiative and office skills will be welcomed. You will have plenty of room to be creative and the team is always open to new ideas.
The post holder will be expected to provide a full range of administration duties including:
- Answering telephone calls from patients, carers and health professionals daily
- Receiving and processing patient referrals from hospital
- Dealing efficiently with enquiries and providing basic information to patients, carers and health professionals
- Registering patients on the patient records system and with feed companies and organising feed delivery across South East London
- Creating referrals and uploading documents and text to the patient electronic record system
- Developing and maintaining effective office systems
The HEN Team is a specialist service providing expert support for people of all ages to safely manage their eating and drinking and tube feeding at home in Lambeth, Southwark and Lewisham. Our multi-disciplinary team comprises Dietitians, Speech & Language Therapists, Nutrition Nurse Specialists, HEN Assistants and Administrators. The team consistently provide a first-class service to service users and their families.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum plus HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
197-AO8665-A
Job locations
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Job description
Job responsibilities
Job Summary:
- The post holder will be a member of the Home Enteral Nutrition Team. The role will include:
- Assisting the Office Manager ensuring the smooth running of the office, and supporting clinical staff to provide a safe, quality service to patients.
- Being the first point of contact for this specialist community service for patients having tube feeds at home as well as their carers/relatives.
- Contributing to a better experience for patients and their families/carers.
- Developing and implementing effective office systems.
Key Result Areas & Performance:
- Providing administrative support for the multi-disciplinary team comprising dietitians, speech and language therapists, nutrition nurse specialists, HEN assistants
- Reviewing and developing office procedures and administrative systems to support service delivery.
- To effectively manage incoming calls/e-mails including enquiries, complaints and urgent requests and ensure the information is relayed in time and with accuracy to the appropriate team member.
- To deal with queries/requests/complaints professionally and with sensitivity as required.
- To ensure that new patient referrals to the Team are prioritised and dealt with according to local procedures.
Work force
- Making appointments for the team as requested using Rio and ensuring patient databases are accurate and regularly updated.
- To produce reports as requested using patient databases.
- To assist in managing and co-ordinating use of the teams weighing scales, pool car and parking permits.
- To work co-operatively with others as part of the multi-disciplinary team; assisting team members with any routine work associated with patient care.
- Ensure there is always adequate provision of the administrative support for the service by providing cover for annual leave and sickness.
- To participate in the induction of new team members, training them to use basic administrative systems and giving continued support.
- To be an active member of any in-service training and development courses.
Financial
- To deal with urgent requests from patients, families/carers for tube feeding supplies and equipment.
- To assist in keeping the office and storage cupboards safe, well organised and tidy.
- To maintain and order a stock of stationary, medical equipment and supplies and develop and maintain skills in Trusts ordering system.
- To report any waste, expiry dates to the Office manager and prevent over ordering of supplies.
- To report any issues concerning the feed delivery company (communication, out of stocks, delivery problems) to the Office Manager and Service Lead, in order to assist with monitoring the enteral feed contract.
Partnerships
- Deal efficiently with enquiries and provide information to a wide range of internal and external callers, including patients, families, carers, consultants, district nurses, GPs, social services other healthcare professionals in the hospital and community.
- To work with members of the Community Childrens Nursing Team (CCNT)/Community Head and Neck Team (CHANT), ensuring referrals to/from each team and the transition from service to service is safe and seamless for the patient.
- To communicate regularly with the enteral feed company; ensuring any feedback/complaints about their service are recorded and shared with clinical staff.
Communications and Relationships
- Answer the telephone and take accurate messages and pass onto the appropriate team member.
- Monitor and respond to e-mails regularly.
- To arrange interpreters and translations through Language Line as requested.
- To attend team meetings as required.
- To meet and greet visitors as required.
- The post holder will communicate by telephone, letters, take minutes of meetings, have regular e-mail and face to face contact with colleagues, in the HEN team and teams sharing the office.
- The groups/individuals the post holder will communicate with and establish relationships with will include, but not limited to:
- Patients (adults and children) living in Lambeth, Southwark and Lewisham having tube feeding at home; These patients may have swallowing, breathing, speaking and mobility problems as well as complex social and psychological problems.
- Carers and/ or relatives of these patients
- Healthcare staff from hospitals e.g. Consultants, highly specialist Speech and Language Therapists, Dietitians, Physiotherapists, Cancer Nurse Specialists
- Healthcare staff from the community services in the 3 boroughs e.g. CHANT, CCNT, GPs, District Nurses, community therapy teams.
- Staff at hospices and care homes in the 3 boroughs.
- Enteral feed supplies companies.
General
- Ensure day-to-day efficient and effective running of the office.
- To collect post daily for the team and distribute.
- To undertake other administrative duties as directed by the team. This includes scanning, photocopying, filing, typing, shredding, updating databases and patient records.
- To assist in the preparation of training resources for team e.g. photocopying hand outs.
- To assist in organising meetings and events for the team.
- To assist with administrative needs of the SEND Dietetics Team on specific request of the HEN Team Office Manager, HEN Team Service Lead or Childrens Community Dietetic Service Lead
- To train as an office Fire Marshall & reset the fire alarm after weekly testing.
- Report incidents/complaints/concerns
Job description Job responsibilities Job Summary: The post holder will be a member of the Home Enteral Nutrition Team. The role will include: Assisting the Office Manager ensuring the smooth running of the office, and supporting clinical staff to provide a safe, quality service to patients. Being the first point of contact for this specialist community service for patients having tube feeds at home as well as their carers/relatives. Contributing to a better experience for patients and their families/carers. Developing and implementing effective office systems. Key Result Areas & Performance: Providing administrative support for the multi-disciplinary team comprising dietitians, speech and language therapists, nutrition nurse specialists, HEN assistants Reviewing and developing office procedures and administrative systems to support service delivery. To effectively manage incoming calls/e-mails including enquiries, complaints and urgent requests and ensure the information is relayed in time and with accuracy to the appropriate team member. To deal with queries/requests/complaints professionally and with sensitivity as required. To ensure that new patient referrals to the Team are prioritised and dealt with according to local procedures. Work force Making appointments for the team as requested using Rio and ensuring patient databases are accurate and regularly updated. To produce reports as requested using patient databases. To assist in managing and co-ordinating use of the teams weighing scales, pool car and parking permits. To work co-operatively with others as part of the multi-disciplinary team; assisting team members with any routine work associated with patient care. Ensure there is always adequate provision of the administrative support for the service by providing cover for annual leave and sickness. To participate in the induction of new team members, training them to use basic administrative systems and giving continued support. To be an active member of any in-service training and development courses. Financial To deal with urgent requests from patients, families/carers for tube feeding supplies and equipment. To assist in keeping the office and storage cupboards safe, well organised and tidy. To maintain and order a stock of stationary, medical equipment and supplies and develop and maintain skills in Trusts ordering system. To report any waste, expiry dates to the Office manager and prevent over ordering of supplies. To report any issues concerning the feed delivery company (communication, out of stocks, delivery problems) to the Office Manager and Service Lead, in order to assist with monitoring the enteral feed contract. Partnerships Deal efficiently with enquiries and provide information to a wide range of internal and external callers, including patients, families, carers, consultants, district nurses, GPs, social services other healthcare professionals in the hospital and community. To work with members of the Community Childrens Nursing Team (CCNT)/Community Head and Neck Team (CHANT), ensuring referrals to/from each team and the transition from service to service is safe and seamless for the patient. To communicate regularly with the enteral feed company; ensuring any feedback/complaints about their service are recorded and shared with clinical staff. Communications and Relationships Answer the telephone and take accurate messages and pass onto the appropriate team member. Monitor and respond to e-mails regularly. To arrange interpreters and translations through Language Line as requested. To attend team meetings as required. To meet and greet visitors as required. The post holder will communicate by telephone, letters, take minutes of meetings, have regular e-mail and face to face contact with colleagues, in the HEN team and teams sharing the office. The groups/individuals the post holder will communicate with and establish relationships with will include, but not limited to: Patients (adults and children) living in Lambeth, Southwark and Lewisham having tube feeding at home; These patients may have swallowing, breathing, speaking and mobility problems as well as complex social and psychological problems. Carers and/ or relatives of these patients Healthcare staff from hospitals e.g. Consultants, highly specialist Speech and Language Therapists, Dietitians, Physiotherapists, Cancer Nurse Specialists Healthcare staff from the community services in the 3 boroughs e.g. CHANT, CCNT, GPs, District Nurses, community therapy teams. Staff at hospices and care homes in the 3 boroughs. Enteral feed supplies companies. General Ensure day-to-day efficient and effective running of the office. To collect post daily for the team and distribute. To undertake other administrative duties as directed by the team. This includes scanning, photocopying, filing, typing, shredding, updating databases and patient records. To assist in the preparation of training resources for team e.g. photocopying hand outs. To assist in organising meetings and events for the team. To assist with administrative needs of the SEND Dietetics Team on specific request of the HEN Team Office Manager, HEN Team Service Lead or Childrens Community Dietetic Service Lead To train as an office Fire Marshall & reset the fire alarm after weekly testing. Report incidents/complaints/concerns
Person Specification
Qualifications & Training
Essential
- GCSE English/maths or equivalent, minimum grade 4 (C)
- NVQ - Business Administration level 3 or equivalent
Experience
Essential
- oWorking within a busy office environment
- oLearning new software packages as new systems are introduced within the Trust
- oWorking with and contributing to a team
- oEffectively dealing with sensitive, complex situations which may involve other colleagues, patients and families/carers
- oExcellent organisational skills, especially under pressure
- oEffectively communicating and overcome barriers including language, sight, hearing and speech problems
Desirable
- Previous experience in health or social care setting
Knowledge
Essential
- Numeracy
- Ability to use MSOffice package, including Word, Access, Excel, Power point
- Clear handwriting, spelling and grammar
Desirable
- Use of electronic patient records systems, such as RiO
Personal Qualities
Essential
- Recording clear/legible and precise written messages
- Recognising when to seek support
- Working on own initiative with minimal direction
- Having a systematic and methodical approach to work with attention to detail
- Excellent communication and interpersonal skills
- Ability to be discreet and maintain high levels of confidentiality
- Managing light physical effort required for short periods of time e.g. moving boxes of stationery and enteral feeding supplies.
- Demonstrating a flexible and innovative approach to problem solving.
- Responsiveness to change and ideas; adapt to new systems; flexible working pattern
- Willingness to undertake training needed in order to fulfil the changing requirements of the job.
- Ability to work well in a team
- Ability to deal appropriately with patients and carer's concerns and anxieties with sensitivity.
- Ability to communicate professionally
Person Specification Qualifications & Training Essential GCSE English/maths or equivalent, minimum grade 4 (C) NVQ - Business Administration level 3 or equivalent Experience Essential oWorking within a busy office environment oLearning new software packages as new systems are introduced within the Trust oWorking with and contributing to a team oEffectively dealing with sensitive, complex situations which may involve other colleagues, patients and families/carers oExcellent organisational skills, especially under pressure oEffectively communicating and overcome barriers including language, sight, hearing and speech problems Desirable Previous experience in health or social care setting Knowledge Essential Numeracy Ability to use MSOffice package, including Word, Access, Excel, Power point Clear handwriting, spelling and grammar Desirable Use of electronic patient records systems, such as RiO Personal Qualities Essential Recording clear/legible and precise written messages Recognising when to seek support Working on own initiative with minimal direction Having a systematic and methodical approach to work with attention to detail Excellent communication and interpersonal skills Ability to be discreet and maintain high levels of confidentiality Managing light physical effort required for short periods of time e.g. moving boxes of stationery and enteral feeding supplies. Demonstrating a flexible and innovative approach to problem solving. Responsiveness to change and ideas; adapt to new systems; flexible working pattern Willingness to undertake training needed in order to fulfil the changing requirements of the job. Ability to work well in a team Ability to deal appropriately with patients and carer's concerns and anxieties with sensitivity. Ability to communicate professionally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
University Hospital Lewisham
Waldron Health Centre, Amersham Vale, SE14 6LD
London
SE13 6LH
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 3 day(s) ago
Reference: 2374837
Job summary
At Birmingham Hospice, we are dedicated to improving the quality of life for people living with life-limiting conditions and supporting their families during one of the most challenging times they will face.
We are seeking caring, compassionate, and committed Health Care Assistants (HCAs) to join our In-Patient Unit team at Erdington Hospice.
As an HCA, you will be part of a multidisciplinary team delivering hands-on, high-quality palliative and end-of-life care. Youll ensure a safe environment for patients and families while being sensitive to their spiritual, psychological, and social needs.
What were looking for
A Level 2 NVQ in Health or Social Care is highly desirable. If you are currently working towards this qualification or can demonstrate a strong commitment to completing it while employed, we would love to hear from you. Please make sure this is clearly highlighted in your application.
Passion for Care: A genuine enthusiasm for delivering exceptional palliative and end-of-life care, with compassion and dignity at the heart of everything you do.
Experience: Previous hands-on experience in a healthcare or similar care setting, showcasing your ability to provide safe, person-centered support.
Competent in English and Maths (GCSE level or equivalent)
Ability to work flexibly across a 7-day rota and occasional multi-site locations
Strong communication skills (written and verbal) and a team player
Basic IT skills (databases, email, Word)
Main duties of the job
What we offer
Competitive salary and generous holiday entitlement
Wellbeing programmes and comprehensive training
Opportunities for career development and ongoing professional support
The chance to make a real difference as part of an amazing charity
Interested? For an informal discussion, contact Alison Breakwell, IPU Lead Nurse at [email protected]. Informal conversations are strongly encouraged.
Please note: We are unable to provide visa sponsorship for this role. All applicants must already have the right to work in the UK, including a minimum of 24 hours per week.
** Please note: This vacancy may close earlier than the stated deadline if we receive a high volume of applications.
PleaWe monitor the use of AI in application forms. Any application with more than 30% AI-generated content will not be considered for shortlisting.
About us
Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses.
We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life.
During a recent CQC inspection our sites have been rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led.
Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do.
Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team. We are offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
£24,852 a year Pro rata for part time hours (min 30 hours a week)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0060-26-0047
Job locations
Birmingham St. Marys Hospice
176 Raddlebarn Road
Birmingham
B29 7DA
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION Happy to talk about flexible working Job title: Health Care Assistant Department: IPU Selly Park Hospice band: Clinical Band 2 Reports to: Lead Nurse IPU Responsible for: - DBS required Enhanced Job purpose To work as member of the multidisciplinary to team to ensure the delivery of high standards of Palliative and end of life care to patients and their families in accordance with the hospice values. Main duties and responsibilities Clinical Deliver hands on personal care to patients including care of the deceased patient Report verbally (patient information) to appropriate team members Document care given on system one Contribute to multidisciplinary discussions. To work as part of a multidisciplinary team. To attend statutory training sessions To work flexibly across all areas in the Hospice if required Escort patients to appointments. Be sensitive to the spiritual, psychological and social needs of the patients and their families. To convey messages and information to all team members, patients and their families as appropriate. Initiate and participate in social activities for patients, together with colleagues. Undertake clinical skills as competent whilst adhering to hospice policies and procedures. Be aware of and undertake infection control measures to ensure safe working environment To undertake mandatory training and yearly appraisals in line with Hospice policy Financial To ensure that resources are used in an efficient and cost effective manner for the good of the patients Communication Ensure effective communication with patients and their relatives and the wider multidisciplinary team Demonstrate excellent interpersonal skills Demonstrate high standards of both written and verbal communication Health and Safety To participate in and contribute to the maintenance of a safe working environment in accordance with the requirements of health and safety legislation to ensure the delivery of high quality, safe, patient-centred care. General duties Confidentiality All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals. Equality and Diversity The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards. Health and safety All employees have a responsibility under the terms of the Health and Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace. All employees are responsible for maintaining their statutory and mandatory training. All employees must comply with all hospice health and safety procedures infection control. The prevention and control of infection is the responsibility of everyone who is employed by the hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Information governance All employees are responsible for ensuring they undertake any training relating to information governance, read the hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role. Professional development All employees must participate in an annual appraisal and develop a personal development plan with their line manager. 2 Safeguarding children, young people and vulnerable adults The hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment pandemic or major incident. which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk. In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospice. Prior to undertaking any duties, the member of staff will have full training and induction. We wont ask any member of staff to undertake duties for The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs
Job description
Job responsibilities
JOB DESCRIPTION Happy to talk about flexible working Job title: Health Care Assistant Department: IPU Selly Park Hospice band: Clinical Band 2 Reports to: Lead Nurse IPU Responsible for: - DBS required Enhanced Job purpose To work as member of the multidisciplinary to team to ensure the delivery of high standards of Palliative and end of life care to patients and their families in accordance with the hospice values. Main duties and responsibilities Clinical Deliver hands on personal care to patients including care of the deceased patient Report verbally (patient information) to appropriate team members Document care given on system one Contribute to multidisciplinary discussions. To work as part of a multidisciplinary team. To attend statutory training sessions To work flexibly across all areas in the Hospice if required Escort patients to appointments. Be sensitive to the spiritual, psychological and social needs of the patients and their families. To convey messages and information to all team members, patients and their families as appropriate. Initiate and participate in social activities for patients, together with colleagues. Undertake clinical skills as competent whilst adhering to hospice policies and procedures. Be aware of and undertake infection control measures to ensure safe working environment To undertake mandatory training and yearly appraisals in line with Hospice policy Financial To ensure that resources are used in an efficient and cost effective manner for the good of the patients Communication Ensure effective communication with patients and their relatives and the wider multidisciplinary team Demonstrate excellent interpersonal skills Demonstrate high standards of both written and verbal communication Health and Safety To participate in and contribute to the maintenance of a safe working environment in accordance with the requirements of health and safety legislation to ensure the delivery of high quality, safe, patient-centred care. General duties Confidentiality All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it. All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals. Equality and Diversity The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The hospice expects all staff to behave in a way that recognises and respects diversity in line with the appropriate standards. Health and safety All employees have a responsibility under the terms of the Health and Safety at Work Act 1974 to protect and promote their own health and that of others in the workplace. All employees are responsible for maintaining their statutory and mandatory training. All employees must comply with all hospice health and safety procedures infection control. The prevention and control of infection is the responsibility of everyone who is employed by the hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Information governance All employees are responsible for ensuring they undertake any training relating to information governance, read the hospices policies, procedures and guidance documents relating to information governance, and understanding how this affects them in their role. Professional development All employees must participate in an annual appraisal and develop a personal development plan with their line manager. 2 Safeguarding children, young people and vulnerable adults The hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All employees and volunteers are expected to behave in such a way that supports this commitment pandemic or major incident. which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk. In the event of a pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any part of the hospice. Prior to undertaking any duties, the member of staff will have full training and induction. We wont ask any member of staff to undertake duties for The job description is not exhaustive and may be amended following appropriate consultation in the light of business needs
Person Specification
Personal Skills and Attributes
Essential
- Good communication skills, both written
- and verbal
- Excellent interpersonal skills
- Excellent time management skills
- Ability to be flexible and responsible
- Able to work as part of a team
- Competent in IT skills including use of
- databases, email, internet and Word
- Positive and enthusiastic
- Professional
Qualifications
Essential
- Good standard of education
- NVQ 2 in health and social care or
- equivalent/Willingness to work towards or equivalent
Experience
Essential
- Experience of working in a care role in the health care sector and/or other care related experience
Desirable
- Experience of oncology or palliative care
Person Specification
Personal Skills and Attributes
Essential
- Good communication skills, both written
- and verbal
- Excellent interpersonal skills
- Excellent time management skills
- Ability to be flexible and responsible
- Able to work as part of a team
- Competent in IT skills including use of
- databases, email, internet and Word
- Positive and enthusiastic
- Professional
Qualifications
Essential
- Good standard of education
- NVQ 2 in health and social care or
- equivalent/Willingness to work towards or equivalent
Experience
Essential
- Experience of working in a care role in the health care sector and/or other care related experience
Desirable
- Experience of oncology or palliative care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham Hospice
Address
Birmingham St. Marys Hospice
176 Raddlebarn Road
Birmingham
B29 7DA
United Kingdom
Employer's website
Employer details
Employer name
Birmingham Hospice
Address
Birmingham St. Marys Hospice
176 Raddlebarn Road
Birmingham
B29 7DA
United Kingdom
Employer's website
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