Job summary

The post holder will be part of the multi-disciplinary team providing the day-to-day health protection function, including the management of infectious and environmental hazards and supporting response to major incidents. The post is an entry level Health Protection development post and as such will develop specialist knowledge and skills to undertake case management, liaise with, and provide health protection advice and response across a range of partner organisations, professionals and the public. The post holder will undergo a programme of on-going development and education to build on existing knowledge and develop skills to provide specialist health protection advice and meet competencies required to undertake the role. When competence has been established they will contribute to the out-of-hours on-call service.

There are two posts available within this recruitment.

Main duties of the job

• Under supervision, contribute to the day to day running of the acute response function to ensure highquality, safe and effective delivery of the health protection service.
• Provide first point of contact for specialist knowledge, support and advice to health professionals on health protection matters.
• Undertake initial assessment and management of routine acute response work and non-complex incidents.
• Escalate and refer challenging or complex incidents and outbreaks of infectious diseases and non-infectious environmental hazards to senior manager asappropriate.
• Manage and carry out continuing responsibility for a caseload ensuring accurate, up to date records of contacts/action by completion of relevant records andcompliance with team handover procedures, in line with UKHSA's standards for record keeping.
• To utilise an evidence based approach to manage clinical/professional advice and discussions within the team, seeking senior advice as/when appropriate.
• Support and participate in the team's formal case review process.
• Contribute to and where required lead under supervision the ongoing longer term management of issues relevant to a defined geographical area.
• Contribute to the UKHSA response during incidents in line with UKHSAs Emergency Planning andResilience Response (EPRR) arrangements as part of the region's responsibilities under the Civil Contingencies Act.
• May be required to participate in a local on call rota at regional level as required.

About us

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£33,422 to £48,117 a year Civil Service (£33,422-40,731) AfC (£39,959-48,117) pa, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

919-CA-306723-EXT

Job locations

Bristol or Totnes

Bristol / Totnes

BS1 6EH

United Kingdom

Job description

Job responsibilities

We are seeking a Health Protection Practitioner (AfCBand6 nurse or HEO civil servant)

• Candidates holding NMC registration will be appointed on NHS Terms & Conditions at NHSAfCBand 6 : (min £39,959- max 48,117 per annum pro rata)

• Candidates without NMC registration will be appointed on Civil Service Terms and Conditions at HEO grade : (min £33,422- max 40,731 per annum , pro rata)

SURVEILLANCE

• Contribute to the development and maintenance of effective systems for the surveillance of communicable disease and environmental hazards
• Contribute to the use of surveillance outputs to inform and influence local and national Public Health actions, policies and strategies
• Support identification and reporting of health needs, health inequalities and health impact assessment

PARTNERSHIP WORKING

• Through activities delegated and supported by line management, contribute to the development of effective relationships with a range of individuals and stakeholders.
• With support and guidance from line management, may sometimes deal with difficult and/or conflicting subject matter problems in day to day work load.

RESEARCH, TEACHING AND TRAINING

• Contribute to research activity to complement the health protection evidence base
• Contribute to the development and delivery of teaching resources and activities across a range of audiences with support from senior manager as appropriate

MANAGEMENT AND LEADERSHIP

• To act as role model adhering to team professional standards
• Contribute to the development of policies and protocols for a wide range of health protection issues
• Contribute to and undertake audit as part of a wider programme of quality/service improvement activity
• Undertake projects on defined areas of work as agreed with the line manager
• Contribute to specified quality improvement and governance initiatives as agreed
• Ensure compliance with all confidentiality and governance requirements within the team
• Proactively contribute to wider organisational development
• Contribute to the strategic work of the locality/patch based health protection team and deputise where appropriate
• Contribute pro-actively to the development and testing of the regions business continuity plan

OTHER DUTIES

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of UKHSA Regions

COMMUNICATION AND KEY WORKING RELATIONSHIPS

Will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA

Essentialrolecriteria :

• First degree (Health Related e.g. environmental health, biomedical science, public health) or equivalent experience, e.g. in laboratory [ Civil Service terms and conditions ]
• Registered Nurse with NMC registration[ AfC terms and conditions ]

• Working towards registration withan appropriate healthor science related professional body [ Civil Service terms and conditions ]
• Experience as a practitioner in a Health related field( e.g. Nursing, Environmental Health, Biomedical Sciences, Public Health)

• An understanding of and ability to work under the current Health and Social Care Act (e.g.safe guardingvulnerable adults; data protection, information governance)

• Proven experience in the establishment and maintenance of good relationships with managers,staffand external contracts

• Effective verbal and written communication skills including report writing and presentations

• Ability to work independently, manage and prioritise own workload and cope with competing demands

• Ability to problem solve whilst working in an unpredictable environment, often under pressure and to tight timescales

• Ability to analyse, interpret and relay information accurately

• Ability to analyse and interpret information in an effective mannerto recommendan appropriate courseof action to address the issue(s)

• An awareness of Quality and Governance frameworks

• Proficient in the use of Microsoft Office including Word, and Excel

• Evidence of ongoing CPD and committed to self-development

• Anunderstandingof and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems

Desirablerolecriteria:

• Experience of building and developing effective stakeholder relationships

• Experience of working in community settings and with health care providers

• Experience of risk management and associated reporting

• Knowledge of the principles of health protection

• Experience of supporting/assistingthe development and delivery of presentations,trainingand/or education

Selection ProcessDetails

This vacancy will be assessed using a competency-based framework which will assess your qualifications,knowledgeand experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application &Sift

You willbe requiredto complete an application form. You will be assessed on the listedessential criteria, and this will be in the form of a:

• Application form (Employer/ Activity history section on the application)

• 1,500 word Supporting Statement

This should outline how you consider your skills, experienceand knowledge provide evidence of your suitability for the role, with reference to the essential criteria

HealthjobsUK has a word limit of 1,500 your supporting statement should be within this limit. We will not consider any words overthis.

This should outline how you consider your skills, experienceand knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV. Please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible) Please do not email us your CV.

Longlisting:

In the event ofa large number ofapplicationswewilllonglist into 3 piles of:

• Meets all essential criteria

• Meets some essential criteria

• Meets no essential criteria

If used, the pile Meets all essential criteria willproceedto shortlisting.

Shortlisting:

In the event ofa large number ofapplications we may conductan initialsift, on the lead criteria of:

• AfC: Registered General Nurse with NMC registration
• CS: First degree (Health Related e.g. environmental health, biomedical science, public health) or equivalent experience e.g. laboratory
• Experience as a practitioner in a Health related field( e.g. Nursing, Environmental Health, Biomedical Sciences, Public Health)

Desirable criteria may be usedin the event ofa large number ofapplications/successful candidates.

If you are successful at this stage, you will progress to interview & assessment

Feedback will not be provided at this stage

Stage 2: Interview

You will be invited to a (single) face to face interview. If face to face interviewsareplanned, in exceptional circumstances, we may be able to offer a remote interview

Knowledge, Experience, Skills & Abilities will be tested at interview

There will be a 5-10 minute Presentation at the start of your interview. The subject of the presentation will be " What are 3 challenges for health protection in the future"

Interviews dates to be confirmed

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants)

Location - Bristol or Totnes Supporting Hub

This role is being offered as hybrid working based at supporting hub in Bristol or Totnes. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month)working at our office.

Security Clearance Level Requirement

Successful candidates must pass aenhanceddisclosure and barring security check before they can be appointed

Successful candidates must meet the security requirements before they can be appointed. The level of security needed isBasic Personnel Security Standard

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary.

Pay increases are through the relevant annual pay award for the role and terms.

• Candidates holding NMC registration will be appointed on NHS Terms & Conditions at NHSAfCBand 6 : (min £39,959- max 48,117 per annum pro rata)

• Candidates without NMC registration will be appointed on Civil Service Terms and Conditions at HEO grade : (min £33,422- max 40,731 per annum , pro rata)

Job description Job responsibilities We are seeking a Health Protection Practitioner (AfCBand6 nurse or HEO civil servant) Candidates holding NMC registration will be appointed on NHS Terms & Conditions at NHSAfCBand 6 : (min £39,959- max 48,117 per annum pro rata) Candidates without NMC registration will be appointed on Civil Service Terms and Conditions at HEO grade : (min £33,422- max 40,731 per annum , pro rata) SURVEILLANCE Contribute to the development and maintenance of effective systems for the surveillance of communicable disease and environmental hazards Contribute to the use of surveillance outputs to inform and influence local and national Public Health actions, policies and strategies Support identification and reporting of health needs, health inequalities and health impact assessment PARTNERSHIP WORKING Through activities delegated and supported by line management, contribute to the development of effective relationships with a range of individuals and stakeholders. With support and guidance from line management, may sometimes deal with difficult and/or conflicting subject matter problems in day to day work load. RESEARCH, TEACHING AND TRAINING Contribute to research activity to complement the health protection evidence base Contribute to the development and delivery of teaching resources and activities across a range of audiences with support from senior manager as appropriate MANAGEMENT AND LEADERSHIP To act as role model adhering to team professional standards Contribute to the development of policies and protocols for a wide range of health protection issues Contribute to and undertake audit as part of a wider programme of quality/service improvement activity Undertake projects on defined areas of work as agreed with the line manager Contribute to specified quality improvement and governance initiatives as agreed Ensure compliance with all confidentiality and governance requirements within the team Proactively contribute to wider organisational development Contribute to the strategic work of the locality/patch based health protection team and deputise where appropriate Contribute pro-actively to the development and testing of the regions business continuity plan OTHER DUTIES The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of UKHSA Regions COMMUNICATION AND KEY WORKING RELATIONSHIPS Will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA Essentialrolecriteria : First degree (Health Related e.g. environmental health, biomedical science, public health) or equivalent experience, e.g. in laboratory [ Civil Service terms and conditions ] Registered Nurse with NMC registration[ AfC terms and conditions ] Working towards registration withan appropriate healthor science related professional body [ Civil Service terms and conditions ] Experience as a practitioner in a Health related field( e.g. Nursing, Environmental Health, Biomedical Sciences, Public Health) An understanding of and ability to work under the current Health and Social Care Act (e.g.safe guardingvulnerable adults; data protection, information governance) Proven experience in the establishment and maintenance of good relationships with managers,staffand external contracts Effective verbal and written communication skills including report writing and presentations Ability to work independently, manage and prioritise own workload and cope with competing demands Ability to problem solve whilst working in an unpredictable environment, often under pressure and to tight timescales Ability to analyse, interpret and relay information accurately Ability to analyse and interpret information in an effective mannerto recommendan appropriate courseof action to address the issue(s) An awareness of Quality and Governance frameworks Proficient in the use of Microsoft Office including Word, and Excel Evidence of ongoing CPD and committed to self-development Anunderstandingof and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems Desirablerolecriteria: Experience of building and developing effective stakeholder relationships Experience of working in community settings and with health care providers Experience of risk management and associated reporting Knowledge of the principles of health protection Experience of supporting/assistingthe development and delivery of presentations,trainingand/or education Selection ProcessDetails This vacancy will be assessed using a competency-based framework which will assess your qualifications,knowledgeand experience and / or skills and abilities outlined in the essential criteria. Stage 1: Application &Sift You willbe requiredto complete an application form. You will be assessed on the listedessential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 1,500 word Supporting Statement This should outline how you consider your skills, experienceand knowledge provide evidence of your suitability for the role, with reference to the essential criteria HealthjobsUK has a word limit of 1,500 your supporting statement should be within this limit. We will not consider any words overthis. This should outline how you consider your skills, experienceand knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV. Please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible) Please do not email us your CV. Longlisting: In the event ofa large number ofapplicationswewilllonglist into 3 piles of: Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile Meets all essential criteria willproceedto shortlisting. Shortlisting: In the event ofa large number ofapplications we may conductan initialsift, on the lead criteria of: AfC: Registered General Nurse with NMC registration CS: First degree (Health Related e.g. environmental health, biomedical science, public health) or equivalent experience e.g. laboratory Experience as a practitioner in a Health related field( e.g. Nursing, Environmental Health, Biomedical Sciences, Public Health) Desirable criteria may be usedin the event ofa large number ofapplications/successful candidates. If you are successful at this stage, you will progress to interview & assessment Feedback will not be provided at this stage Stage 2: Interview You will be invited to a (single) face to face interview. If face to face interviewsareplanned, in exceptional circumstances, we may be able to offer a remote interview Knowledge, Experience, Skills & Abilities will be tested at interview There will be a 5-10 minute Presentation at the start of your interview. The subject of the presentation will be " What are 3 challenges for health protection in the future" Interviews dates to be confirmed Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Eligibility Criteria - External Open to all external applicants (anyone) from outside the Civil Service (including internal applicants) Location - Bristol or Totnes Supporting Hub This role is being offered as hybrid working based at supporting hub in Bristol or Totnes. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month)working at our office. Security Clearance Level Requirement Successful candidates must pass aenhanceddisclosure and barring security check before they can be appointed Successful candidates must meet the security requirements before they can be appointed. The level of security needed isBasic Personnel Security Standard Salary Information If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Candidates holding NMC registration will be appointed on NHS Terms & Conditions at NHSAfCBand 6 : (min £39,959- max 48,117 per annum pro rata) Candidates without NMC registration will be appointed on Civil Service Terms and Conditions at HEO grade : (min £33,422- max 40,731 per annum , pro rata)

Person Specification

Application form and Supporting Statement

Essential

• Application form and Supporting Statement

Essential Criteria

Essential

• Questions on experience, knowledge and skills

Presentation

Essential

• Presentation

Person Specification Application form and Supporting Statement Essential Application form and Supporting Statement Essential Criteria Essential Questions on experience, knowledge and skills Presentation Essential Presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

UK Health Security Agency

Address

Bristol or Totnes

Bristol / Totnes

BS1 6EH

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Employer details

Employer name

UK Health Security Agency

Address

Bristol or Totnes

Bristol / Totnes

BS1 6EH

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Job summary

An exciting opportunity has arisen for the right candidate to join a rapidly changing and expanding Scan4Safety team at our forward thinking NHS Trust. This is a progressive role within a dynamic Scan4Safety team. Successful candidates will be appointed at Band 3 with a clear pathway to Band 4 upon meeting defined performance and development criteria.

We are a leading integrated health, teaching, research and innovation campus in the thriving city region of Manchester. We offer a unique range of services to the North West, treating and managing the simplest to the most complex conditions and diseases. Indeed, we treat more than a million patients every year and we are home to hundreds of world-class staff, each committed to being the very best at what we do.

This is a multi site service with locations at Trafford, Oxford Road, Wythenshawe & North Manchester.

We are looking for an individual who is keen to learn about Scan 4 Safety and Procurement in the healthcare sector; someone who is able to methodically deal with information and data and translate that into fantastic customer service. You will need to be strong willed, numerate and a great communicator with a close eye for detail.

Our Mission

"To implement standardisation & rationalisation, using leading technologies to provide best practice and cost efficiencies to our NHS Trust.

Going beyond the boundaries of materials management to deliver a service that adapts and excels in the ever changing healthcare environment.

Main duties of the job

To implement and maintain service standards across key departments and wards, undertaking the day to day ordering activity on behalf of the customer, in line with agreed protocols.

To be responsible for ensuring that customer's requirements are always met in the most cost effective way possible, ensuring continuity of supplies.

Carrying out quarterly reviews with appropriate ward/departmental leads, using system information to illustrate spending patterns, identify and agree all products and stock levels with the customer, monitor usage and activity patterns and place timely and accurate orders to maintain agreed levels.

Regular customer contact to ensure stock levels and the range of products held are regularly reviewed, reflect activity and are updated in agreement with the customer.

Assist in value for money studies to contribute to savings set targets and regularly reports spend/saving activity.

Receive, check and put away all deliveries. Ensuring that items are rotated, stored in the correct location and the store areas are left tidy.

Process and monitor discrepancies ensuring that returns and credits are processed appropriately.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £31,157 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-7813992-RL4

Job locations

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Good standard of basic education or equivalent experience

Desirable

• Studying for CIPS, CILT, Supply Chain & Logistics or other related qualification

Experience

Essential

• Working knowledge of recognised Electronic Materials Management systems
• Understanding of Scan 4 Safety and GS1 initiatives.
• Experience of a customer services related department or similar environment.

Desirable

• Previous experience in a local NHS Supplies Department.
• Demonstrable understanding of medical stock management.
• Understanding of simple purchasing activity.
• Previous experience of working in a team environment.

Skills and Personal Attributes

Essential

• Customer care Communication and interpersonal skills.
• Literate, numerate, accurate
• Good analytical skills
• Organisational skills
• Computer literate
• Flexible approach

Desirable

• NHS or Public sector experience
• Presentation skills

Person Specification Qualifications Essential Good standard of basic education or equivalent experience Desirable Studying for CIPS, CILT, Supply Chain & Logistics or other related qualification Experience Essential Working knowledge of recognised Electronic Materials Management systems Understanding of Scan 4 Safety and GS1 initiatives. Experience of a customer services related department or similar environment. Desirable Previous experience in a local NHS Supplies Department. Demonstrable understanding of medical stock management. Understanding of simple purchasing activity. Previous experience of working in a team environment. Skills and Personal Attributes Essential Customer care Communication and interpersonal skills. Literate, numerate, accurate Good analytical skills Organisational skills Computer literate Flexible approach Desirable NHS or Public sector experience Presentation skills

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Oxford Road Campus, Manchester University NHS Foundation Trust

The Boulevard

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

The successful post holder will be an experienced OD generalist and will play a key role in delivering the UHD People Strategy through the design and implementation of a broad range of OD interventions. This will include supporting organisational development, culture, leadership, team effectiveness and engagement initiatives.

You will be responsible for leading on OD projects working with the many stakeholders within our organisation and regional and national partners. The OD Practitioner is a core member of the Organisational Development Team. As a consultant you will provide professional advice and expertise to ensure interventions are designed to maximise organisational efficiency, value staff and improve patient outcomes. The role requires previous experience of co-ordinating and managing OD projects; delivering interventions in a complex organisation and facilitation within an Acute Hospitalenvironment or similar healthcare setting.

You will be a self-motivated, proactive, creative, hands-on and collaborative individual with an interest in building relationships at every level withinthe organisation and with external partners.

Interview: 6th October

Main duties of the job

• The OD Practitioner will be the lead for one of the key work streams within the OD Plan as directed by the UHD People Strategy; this will have a whole organisational impact and application, requiring engagement with internal and external stakeholders and forumsincluding; Culture & Engagement, Equality, Diversity & Inclusion, Leadership, Talent Managementand Team Integration.

• The OD Practitioner willplay a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense of belonging.

• The ODPractitioner will be influential in making UHDa great placeto work where morale is high, working collaboratively with staff and acting on their feedback.

• The OD Practitioner is a core member of theOrganisational Development Team. As a consultant they will provide professional advice andexpertiseto ensure interventions are designed to maximise organisational efficiency, value staff and improve patient outcomes.

• The post holder will be expected to handle highly confidential and sometimes contentious and sensitive information and be free to act on their own initiative.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

153-CO06453-A

Job locations

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Job description

Job responsibilities

The OD Practitioner will play a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense ofbelonging.

• As part of the team, create a culture of organisational development and learning across the Trust by providing expert advice and support for organisational development improvement projects based on national/local best practice, legislation, guidance and recommendations, designed to meet the objectives of the Trust.
• To lead on the research, design and development of training programmes and workshops and other educational approaches in supportof the OD work streams.
• To manage functions such as the Culture Champions, including any new recruitment, development and their on-going role in engagement and decision making in the Trust.To critically observe progress of culture and behaviour strategies in action to provide and influence future change with the Board.
• To work in partnership with Care Groups, Directorates and individual teams to provide a specialist internal OD consultancy and to develop the capacity and capability of managers to undertake OD activities within their area of responsibility.
• To introduce and design a range of tools and methodologies which support OD and leadership development and compliment quality improvement; embedding best practice across the Trust.

Job description Job responsibilities The OD Practitioner will play a key role in the successful delivery of the trust strategies and key people objectives with the aim to develop a compassionate, inclusive culture at UHD, where staff feel valued, supported, involved, engaged and have a sense ofbelonging. As part of the team, create a culture of organisational development and learning across the Trust by providing expert advice and support for organisational development improvement projects based on national/local best practice, legislation, guidance and recommendations, designed to meet the objectives of the Trust. To lead on the research, design and development of training programmes and workshops and other educational approaches in supportof the OD work streams. To manage functions such as the Culture Champions, including any new recruitment, development and their on-going role in engagement and decision making in the Trust.To critically observe progress of culture and behaviour strategies in action to provide and influence future change with the Board. To work in partnership with Care Groups, Directorates and individual teams to provide a specialist internal OD consultancy and to develop the capacity and capability of managers to undertake OD activities within their area of responsibility. To introduce and design a range of tools and methodologies which support OD and leadership development and compliment quality improvement; embedding best practice across the Trust.

Person Specification

Qualifications

Essential

• Relevant post graduate or masters level qualification or combination of qualifications and experience or recent relevant experience to masters level
• Notably within an Organisational Development or Leadership & Management discipline
• Facilitation within an Acute Hospital environment or similar healthcare setting

Desirable

• MBTI Step 1 & 2 practitioner
• ILM 5 award in Coaching & Mentoring (or equivalent)
• TED (Team Engagement & Development) Practitioner
• CIPD qualification
• Belbin Team Roles Practitioner
• FIRO-B Practitioner
• Programme or project management experience and or qualification

Experience

Essential

• Experience of designing and delivering a range of OD interventions to deliver improved outcomes.
• Working in a project management, or change management environment.
• Evidence of successful development and implementation of cultural change initiatives to achieve improved outcomes.
• Experience of writing and presenting Board reports, and designing development activities.
• Experience of working with staff at all levels to communicate, engage with, and listen to views.

Desirable

• Within an NHS acute hospital or similar environment

Skills

Essential

• Proven ability to diagnose and contract using the OD cycle
• Competent team and individual coach
• Ability to source internal and external data sources, analysis of data to support projects and report writing
• Well-developed IT skills
• Excellent written and oral communication skills
• Excellent numerical, verbal and critical reasoning
• Facilitation and presentation skills
• Proven team worker with the ability to motivate colleagues and staff
• Excellent organizational skills with the ability to respond effectively to multiple priorities
• Ability to influence across a broad range of stakeholders.
• Able to deal with conflict proactively
• Ability to coach others to find their own solutions
• Innovative, with the ability to "think differently" and challenge current behaviours and mind-sets
• Open to new ideas & change and actively promotes new ways of working
• Resilience to keep focused and positive for others
• Professional, credible and tactful
• Ability to act autonomously with specific guidelines

Knowledge

Essential

• Demonstrable understanding of culture in a complex organisation.
• Up to date knowledge of key current issues in organisational development both at a strategic and local level

Desirable

• Understanding complexity of culture in an Acute Hospital

Person Specification Qualifications Essential Relevant post graduate or masters level qualification or combination of qualifications and experience or recent relevant experience to masters level Notably within an Organisational Development or Leadership & Management discipline Facilitation within an Acute Hospital environment or similar healthcare setting Desirable MBTI Step 1 & 2 practitioner ILM 5 award in Coaching & Mentoring (or equivalent) TED (Team Engagement & Development) Practitioner CIPD qualification Belbin Team Roles Practitioner FIRO-B Practitioner Programme or project management experience and or qualification Experience Essential Experience of designing and delivering a range of OD interventions to deliver improved outcomes. Working in a project management, or change management environment. Evidence of successful development and implementation of cultural change initiatives to achieve improved outcomes. Experience of writing and presenting Board reports, and designing development activities. Experience of working with staff at all levels to communicate, engage with, and listen to views. Desirable Within an NHS acute hospital or similar environment Skills Essential Proven ability to diagnose and contract using the OD cycle Competent team and individual coach Ability to source internal and external data sources, analysis of data to support projects and report writing Well-developed IT skills Excellent written and oral communication skills Excellent numerical, verbal and critical reasoning Facilitation and presentation skills Proven team worker with the ability to motivate colleagues and staff Excellent organizational skills with the ability to respond effectively to multiple priorities Ability to influence across a broad range of stakeholders. Able to deal with conflict proactively Ability to coach others to find their own solutions Innovative, with the ability to "think differently" and challenge current behaviours and mind-sets Open to new ideas & change and actively promotes new ways of working Resilience to keep focused and positive for others Professional, credible and tactful Ability to act autonomously with specific guidelines Knowledge Essential Demonstrable understanding of culture in a complex organisation. Up to date knowledge of key current issues in organisational development both at a strategic and local level Desirable Understanding complexity of culture in an Acute Hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Yeomans House

Yeomans Way

Bournemouth

BH8 0BJ

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job summary

We have an exciting opportunity in Critical Care at Royal Papworth Hospital with an excellent team of nurses and healthcare support workers providing expert care to patients and their families.

We are looking for resilient, highly motivated and compassionate individuals who thrive in a fast-paced environment join our large multi-disciplinary team. You will be involved in providing highly specialised care to critically unwell patients with complex nursing care needs. This includes supporting with transfers, collection of blood products, moving and handling procedures, assisting with extubating and chest drain removal as just a small sample of what is required in this interesting and varied role.

To support you in your career development we have a dedicated Critical Care Education team committed to supporting you. You will be expected to complete the Care Certificate if not already in possession supported by the clinical Education team. You will then commence the Critical Care Healthcare support worker competencies including supportive and assistive levels. To support your development in Critical Care you will be given supernumerary support, study days and our dedicated Critical Care Education Senior Healthcare Support worker will be there through every step of your journey with us.

Main duties of the job

As part of your role, you would be:

If you are a well organised, team player and able to deal with ever changing priorities then we would love to hear from you. As part of our team, we would expect you to be able to effectively multitask and ensure all infection control risks were managed effectively. We pride ourselves on delivering high quality patient care which is enhanced through good and clear communication and team working.

Whilst you may have experience in a care or hospital setting you may not have completed your Care Certificate, which is essential for this role. If so we would still like you to apply and if offered a post you will be employed initially on a band 2 salary, pay step 1 but on completion of the Care Certificate (generally within 12-16 weeks) you would move to the Band 3 salary, pay step 1

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job summary

We are looking to recruit a dynamic Upper GI Nurse Endoscopist to support our Endoscopy Service at East Cheshire NHS Trust. Innovation in service delivery and flexibility to work within the needs of the service are key requirements of this role.

The post holder will be able to undertake Upper GI endoscopy as a qualified Nurse Endoscopist. The post holder will work autonomously, managing whole episodes of patient care independent of medical supervision. They will be a key member of the Multi-disciplinary team.

The post holder will have their own caseload of patients for whom they will perform upper gastro-intestinal diagnostic endoscopy.

The appointee will play a key role in providing a high quality, efficient, patient focused in the endoscopy service.

The post will be based at Macclesfield District General Hospital.

Hours per week: 27

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.

Main duties of the job

- The post holder will provide highly specialist and advanced clinical knowledge, skills and decision-making within the Endoscopy/Gastroenterology service.

- The post holder will be able to undertake Upper GI endoscopy procedures as a qualified Nurse Endoscopist.

- The post holder will work autonomously, managing whole episodes of patient care independent of medical supervision.

- They will be a key member of the multi-disciplinary team.

- The post holder will have their own caseload of patients for whom they will perform upper gastro-intestinal diagnostic endoscopy.

- Upper GI Nurse Endoscopist To work as part of the multidisciplinary team in providing a high-quality service meeting the physical and emotional requirements for both inpatients and outpatients undergoing procedures within the Endoscopy and Treatment Unit.

This list of duties is not intended to be exhaustive but indicates the main areas of work and may be subject to change.

Non-UK or Irish applicants should check their visa and this role's eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

About us

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Job summary

Shape the Future of Neighbourhood Health

Are you an experienced Nurse Prescriber looking for an opportunity to work differently?

We are seeking a highly motivated Neighbourhood Health Practitioner (Prescriber) to join our developing Neighbourhood Health Team and play a key role in delivering the NHS vision of providing more proactive, personalised care closer to home through integrated neighbourhood services. This role supports the NHS neighbourhood health model, which aims to improve outcomes through multidisciplinary working, prevention, population health management and reducing health inequalities.

This is an exciting opportunity for an Enhanced Nurse who is passionate about complex care management, clinical leadership and integrated working across health, social care and community services.

Main duties of the job

As a Neighbourhood Health Practitioner, you will work autonomously across primary care and community settings, providing advanced clinical assessment, diagnosis, treatment and prescribing for patients with complex health needs.

You will have a pivotal leadership role within our Neighbourhood Multidisciplinary Team (MDT), providing clinical oversight for patients identified through population health management, risk stratification, frailty pathways and proactive case management.

Working closely with Care Coordinators, GPs, community services, social care, mental health teams and voluntary sector partners, you will help ensure patients receive coordinated, person-centred care that improves outcomes and reduces avoidable hospital admissions.

What You'll Be Doing

Providing expert clinical assessment, diagnosis, treatment and prescribing.

Leading clinical discussions within neighbourhood MDT meetings.

Providing clinical oversight of patients with complex and multiple long-term conditions.

Supporting proactive management of frailty, multimorbidity and high-intensity service users.

Providing clinical support and supervision to Care Coordinators managing complex patient cohorts.

Developing and reviewing personalised care and treatment plans.

Using population health intelligence to identify patients requiring early intervention.

Reducing health inequalities through proactive, community-based care.

Leading quality improvement initiatives and service development projects.

About us

Rayleigh and District Primary Care Network (PCN) is made up of 6 surgeries who have 56,437 registered patients. Our vision is to work in partnership with our colleagues and patients to provide the best primary care services in the community.

Why join us?

Join a dynamic and supportive network of local GP practices committed to providing high-quality, patient-centred care.

• Be part of a forward-thinking team that embraces new ideas and technologies to improve patient care.
• Work in a collaborative and nurturing environment where your professional growth is encouraged.
• Make a real difference in the lives of our patients and the wider community.
• Work as part of a wider multidisciplinary clinical team made up of clinical pharmacists, paramedics, nurse associates, pharmacy technicians and many more!

All of our PCN staff are employed by GP Healthcare Alliance (GPHA). GPHA values staff and can offer:

• NHS pension;
• A supportive and friendly working environment;
• Flexible working hours;
• Peer support;
• Support with training and development;
• 38 days annual leave per year, including bank holidays (pro rota);
• Reimbursement for parking and travel expenses for attending meetings/off site sessions.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

£51,846 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A1852-26-0020

Job locations

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Job description

Job responsibilities

The Neighbourhood Health Practitioner (Prescriber) is an Enhanced Nurse working autonomously within a multidisciplinary neighbourhood health team to deliver proactive, person-centred, population-focused care for individuals, families and communities.

The post holder will support delivery of the NHS Neighbourhood Health model through the provision of enhanced clinical assessment, diagnosis, treatment, prescribing, care coordination, prevention, health promotion and long-term condition management. The role will contribute to reducing health inequalities, improving population health outcomes, supporting independence and delivering care closer to home through integrated working with primary care, community services, social care, mental health services and voluntary sector partners.

As an Independent Prescriber, the post holder will provide expert clinical leadership, oversight and management of patients with complex health needs, ensuring coordinated care, effective MDT working and timely intervention to improve outcomes and reduce avoidable hospital admissions.

The post holder will provide clinical leadership and oversight of the Neighbourhood MDT, supporting Care Coordinators and other members of the multidisciplinary team to deliver proactive, coordinated care for patients with complex needs.

Key responsibilities

Clinical Practice

Undertake comprehensive assessment, diagnosis, treatment and review of patients presenting with acute, chronic and complex health needs.

Independently prescribe medicines and treatments within professional competence and scope of practice.

Develop, implement and evaluate personalised care and treatment plans.

Deliver enhanced specialist nursing care within areas of expertise including:

o Wound care

o Diabetes

o Respiratory disease

o Cardiovascular disease

o Dementia

o Women's health

o Public health

o Population health management

Manage individuals with multiple long-term conditions, frailty and complex care needs.

Undertake home visits and community-based assessments as appropriate.

Support anticipatory care planning, personalised care and shared decision-making.

Identify and respond appropriately to safeguarding concerns.

Neighbourhood MDT Clinical Leadership and Care Coordination Oversight

Provide clinical leadership within neighbourhood multidisciplinary team (MDT) meetings.

Lead clinical discussions relating to risk stratification, population health management, frailty, complex care and proactive case management.

Act as the lead clinician for patients identified through neighbourhood MDT processes, ensuring appropriate assessment, diagnosis, treatment, prescribing and follow-up.

Maintain clinical oversight of patients requiring coordinated multidisciplinary interventions.

Provide clinical oversight of care plans developed through MDT discussions to ensure they remain clinically appropriate, person-centred and outcome focused.

Ensure agreed MDT actions are implemented, monitored and evaluated.

Provide professional and clinical support to Care Coordinators managing patients with complex health, frailty and social care needs.

Support Care Coordinators to identify clinical deterioration, escalating risk and safeguarding concerns, ensuring timely review and intervention.

Act as a readily accessible clinical resource for Care Coordinators and wider neighbourhood team members.

Lead multidisciplinary reviews for patients with complex needs, multimorbidity, frailty and high healthcare utilisation.

Support continuity of care through ongoing clinical oversight of patients discussed through neighbourhood MDT processes.

Promote integrated working across primary care, community services, mental health services, social care and voluntary sector organisations.

Contribute to reducing avoidable admissions and improving patient outcomes through proactive neighbourhood-based care.

Population Health and Neighbourhood Health Development

Support the development and delivery of neighbourhood-based models of care.

Use population health intelligence and risk stratification tools to identify patients requiring proactive intervention.

Contribute to reducing health inequalities and improving access to services for underserved populations.

Promote prevention, self-management, health education and wellbeing.

Support early intervention and prevention initiatives across neighbourhood populations.

Contribute to the development of integrated pathways that improve outcomes and patient experience.

Personalised Care and Patient Support

Empower individuals to manage their own health and wellbeing wherever appropriate.

Support treatment adherence through education, coaching and personalised care approaches.

Work collaboratively with carers and families involved in patient care.

Signpost and refer patients to appropriate community, voluntary sector and personalised care services.

Provide holistic support to individuals with complex physical, mental health and social care needs.

Leadership, Education and Service Improvement

Act as a senior clinical role model within the neighbourhood team.

Provide mentorship, supervision and support to registered nurses, nursing associates, healthcare support workers, apprentices and students.

Contribute to workforce development and succession planning.

Support implementation of evidence-based practice and national clinical standards.

Lead or contribute to quality improvement initiatives, clinical audits and service evaluation.

Support service redesign and innovation to improve patient outcomes and experience.

Participate in reflective practice and clinical supervision.

Maintain own professional development and support colleagues with learning and development activities.

Lead patient Clinical Education sessions and community outreach sessions.

Communication

Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services.

Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust.

Contribute to team success and challenge others constructively.

Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding.

Report to appropriate registered care professional information received from the individuals, carers, and members of the team.

Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality.

Report any accidents or incidents and raise any concerns as per organisational policy.

Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.

Ensure ability to manage electronic records system taking cognisance of need to protect access (ID, passwords, swipe cards).

Health, safety, and security

• Use the personal security systems within the workplace according to practice guidelines.
• Identify the risks involved in work activities and undertake them in a way that manages the risks.

Quality

• Alert other team members to issues of quality and risk in the care of patients.
• Ensure own actions are consistent with clinical governance systems.
• Practice in accordance with agreed standards of care.
• Enable patients to access appropriate professionals in the team.
• Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook.
• Be able to manage your own time effectively.

Equality and diversity

• Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures.
• Respect the privacy, dignity, needs and beliefs of patients and carers.
• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour.

Information processes

• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate.
• Maintain confidentiality or information relating to patients, relatives, staff, and the practice.
• Maintain accurate and contemporaneous electronic patient records on SystmOne.
• Take the necessary precautions when transmitting information.

Duties and Responsibilities:

• Attend annual updates and mandatory training as required.
• Maintain necessary requirements to support NMC revalidation.
• Highlight any gaps in knowledge/training needs to their line manager to allow them the opportunity to offer support to fulfil the duties of this post.

Act in a manner that safeguards children and/or vulnerable adults as applicable to the role.

• Work in line with organisational policies and procedural guidelines.

Clinical governance

Maintain accurate, contemporaneous and legally compliant clinical records.

Ensure all care is delivered in accordance with NMC standards, organisational policies and clinical governance requirements.

Participate in incident reporting, risk management and learning from events.

Maintain patient confidentiality and comply with information governance requirements.

Ensure safe management and transportation of patient-identifiable information and smartcards.

Complete all mandatory training and maintain professional competencies.

Maintain compliance with NMC revalidation requirements.

Work in accordance with safeguarding policies and procedures for children and adults.

Promote equality, diversity and inclusion in all aspects of practice.

Job description Job responsibilities The Neighbourhood Health Practitioner (Prescriber) is an Enhanced Nurse working autonomously within a multidisciplinary neighbourhood health team to deliver proactive, person-centred, population-focused care for individuals, families and communities.The post holder will support delivery of the NHS Neighbourhood Health model through the provision of enhanced clinical assessment, diagnosis, treatment, prescribing, care coordination, prevention, health promotion and long-term condition management. The role will contribute to reducing health inequalities, improving population health outcomes, supporting independence and delivering care closer to home through integrated working with primary care, community services, social care, mental health services and voluntary sector partners.As an Independent Prescriber, the post holder will provide expert clinical leadership, oversight and management of patients with complex health needs, ensuring coordinated care, effective MDT working and timely intervention to improve outcomes and reduce avoidable hospital admissions.The post holder will provide clinical leadership and oversight of the Neighbourhood MDT, supporting Care Coordinators and other members of the multidisciplinary team to deliver proactive, coordinated care for patients with complex needs.Key responsibilitiesClinical Practice Undertake comprehensive assessment, diagnosis, treatment and review of patients presenting with acute, chronic and complex health needs. Independently prescribe medicines and treatments within professional competence and scope of practice. Develop, implement and evaluate personalised care and treatment plans. Deliver enhanced specialist nursing care within areas of expertise including: o Wound careo Diabeteso Respiratory diseaseo Cardiovascular diseaseo Dementiao Women's healtho Public healtho Population health management Manage individuals with multiple long-term conditions, frailty and complex care needs. Undertake home visits and community-based assessments as appropriate. Support anticipatory care planning, personalised care and shared decision-making. Identify and respond appropriately to safeguarding concerns.Neighbourhood MDT Clinical Leadership and Care Coordination Oversight Provide clinical leadership within neighbourhood multidisciplinary team (MDT) meetings. Lead clinical discussions relating to risk stratification, population health management, frailty, complex care and proactive case management. Act as the lead clinician for patients identified through neighbourhood MDT processes, ensuring appropriate assessment, diagnosis, treatment, prescribing and follow-up. Maintain clinical oversight of patients requiring coordinated multidisciplinary interventions. Provide clinical oversight of care plans developed through MDT discussions to ensure they remain clinically appropriate, person-centred and outcome focused. Ensure agreed MDT actions are implemented, monitored and evaluated. Provide professional and clinical support to Care Coordinators managing patients with complex health, frailty and social care needs. Support Care Coordinators to identify clinical deterioration, escalating risk and safeguarding concerns, ensuring timely review and intervention. Act as a readily accessible clinical resource for Care Coordinators and wider neighbourhood team members. Lead multidisciplinary reviews for patients with complex needs, multimorbidity, frailty and high healthcare utilisation. Support continuity of care through ongoing clinical oversight of patients discussed through neighbourhood MDT processes. Promote integrated working across primary care, community services, mental health services, social care and voluntary sector organisations. Contribute to reducing avoidable admissions and improving patient outcomes through proactive neighbourhood-based care.Population Health and Neighbourhood Health Development Support the development and delivery of neighbourhood-based models of care. Use population health intelligence and risk stratification tools to identify patients requiring proactive intervention. Contribute to reducing health inequalities and improving access to services for underserved populations. Promote prevention, self-management, health education and wellbeing. Support early intervention and prevention initiatives across neighbourhood populations. Contribute to the development of integrated pathways that improve outcomes and patient experience.Personalised Care and Patient Support Empower individuals to manage their own health and wellbeing wherever appropriate. Support treatment adherence through education, coaching and personalised care approaches. Work collaboratively with carers and families involved in patient care. Signpost and refer patients to appropriate community, voluntary sector and personalised care services. Provide holistic support to individuals with complex physical, mental health and social care needs.Leadership, Education and Service Improvement Act as a senior clinical role model within the neighbourhood team. Provide mentorship, supervision and support to registered nurses, nursing associates, healthcare support workers, apprentices and students. Contribute to workforce development and succession planning. Support implementation of evidence-based practice and national clinical standards. Lead or contribute to quality improvement initiatives, clinical audits and service evaluation. Support service redesign and innovation to improve patient outcomes and experience. Participate in reflective practice and clinical supervision. Maintain own professional development and support colleagues with learning and development activities. Lead patient Clinical Education sessions and community outreach sessions. Communication Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health, and social care professionals, maintaining the focus of communication on delivering and improving health and care services. Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect, and trust. Contribute to team success and challenge others constructively. Communicate with individuals, carers, and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understanding. Report to appropriate registered care professional information received from the individuals, carers, and members of the team. Ensure all patient related information is treated sensitively and always adhere to the principals of confidentiality. Report any accidents or incidents and raise any concerns as per organisational policy. Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance. Ensure ability to manage electronic records system taking cognisance of need to protect access (ID, passwords, swipe cards).Health, safety, and security Use the personal security systems within the workplace according to practice guidelines. Identify the risks involved in work activities and undertake them in a way that manages the risks. Quality Alert other team members to issues of quality and risk in the care of patients. Ensure own actions are consistent with clinical governance systems. Practice in accordance with agreed standards of care. Enable patients to access appropriate professionals in the team. Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook. Be able to manage your own time effectively. Equality and diversity Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures. Respect the privacy, dignity, needs and beliefs of patients and carers. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour. Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate. Maintain confidentiality or information relating to patients, relatives, staff, and the practice. Maintain accurate and contemporaneous electronic patient records on SystmOne. Take the necessary precautions when transmitting information. Duties and Responsibilities: Attend annual updates and mandatory training as required. Maintain necessary requirements to support NMC revalidation. Highlight any gaps in knowledge/training needs to their line manager to allow them the opportunity to offer support to fulfil the duties of this post. Act in a manner that safeguards children and/or vulnerable adults as applicable to the role. Work in line with organisational policies and procedural guidelines. Clinical governance Maintain accurate, contemporaneous and legally compliant clinical records. Ensure all care is delivered in accordance with NMC standards, organisational policies and clinical governance requirements. Participate in incident reporting, risk management and learning from events. Maintain patient confidentiality and comply with information governance requirements. Ensure safe management and transportation of patient-identifiable information and smartcards. Complete all mandatory training and maintain professional competencies. Maintain compliance with NMC revalidation requirements. Work in accordance with safeguarding policies and procedures for children and adults. Promote equality, diversity and inclusion in all aspects of practice.

Person Specification

Experience

Essential

• Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework.
• Experience in management of long-term conditions e.g., asthma, COPD, Diabetes, hypertension, asthma, CHD in primary or community care.
• Significant post-registration experience in primary care, community services, elderly care, frailty, or long-term condition management.
• Previous experience of leading and developing a nursing team.
• Understanding and knowledge of policy developments related to the delivery of primary care services, clinical governance and Quality and Outcomes Framework.
• Knowledge of national standards that inform practice (e.g., National Service Frameworks, NICE guidelines etc).
• Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role.
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
• Understand requirements for NMC professional Revalidation and understanding of the importance of following procedures and treatment plans.
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
• Evidence of time management skills and ability to prioritise.
• Ability to communicate with members of the public and health and care providers.
• Courteous, respectful, and helpful always.
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.
• Ability to move between sites working across health and social care as required by the needs of the development programme.
• Ability to take part in reflective practice and clinical supervision activities.
• Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count).
• Ability to assess and manage patient risk effectively and safely.
• Time management and ability to prioritise workload.

Desirable

• Good working knowledge of the GP Clinical System (SystmOne).

Qualifications

Essential

• QualificationsRegistered Nurse Degree and with an active NMC license to practice.
• Postgraduate qualification at level 7 in a relevant specialist area (minor illness, wound care, diabetes, respiratory, cardiovascular disease, dementia, womens health, public health, population health management).
• V300 non-medical prescribing qualification.
• Accredited training in Chronic Disease Management
• Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework.

Desirable

• Post graduate diploma or degree (Primary Care)
• Cervical Cytology Qualification
• Management/Clinical Leadership qualification or equivalent experience.
• NMCs Academic Assessors, Practice Supervisors and Practice Assessors accreditations.

Clinical Knowledge & Skills

Essential

• Immunisations (flu, routine, childhood, B12, travel)
• Wound Care / Treatment of small injuries / Removal of sutures & staples
• Womens health (Cervical cytology, contraception, etc.)
• Understanding of frailty, dementia, end-of-life care, safeguarding, and capacity assessments.
• Knowledge and understanding of the NHS Neighbourhood Health Framework Principles.
• Knowledge and understanding of health inequalities and inclusion health principles.

Person Specification Experience Essential Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Experience in management of long-term conditions e.g., asthma, COPD, Diabetes, hypertension, asthma, CHD in primary or community care. Significant post-registration experience in primary care, community services, elderly care, frailty, or long-term condition management. Previous experience of leading and developing a nursing team. Understanding and knowledge of policy developments related to the delivery of primary care services, clinical governance and Quality and Outcomes Framework. Knowledge of national standards that inform practice (e.g., National Service Frameworks, NICE guidelines etc). Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role. Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team. Understand requirements for NMC professional Revalidation and understanding of the importance of following procedures and treatment plans. Insight into how to evaluate own strengths and development needs, seeking advice where appropriate. Evidence of time management skills and ability to prioritise. Ability to communicate with members of the public and health and care providers. Courteous, respectful, and helpful always. Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact. Ability to move between sites working across health and social care as required by the needs of the development programme. Ability to take part in reflective practice and clinical supervision activities. Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count). Ability to assess and manage patient risk effectively and safely. Time management and ability to prioritise workload. Desirable Good working knowledge of the GP Clinical System (SystmOne). Qualifications Essential QualificationsRegistered Nurse Degree and with an active NMC license to practice. Postgraduate qualification at level 7 in a relevant specialist area (minor illness, wound care, diabetes, respiratory, cardiovascular disease, dementia, womens health, public health, population health management). V300 non-medical prescribing qualification. Accredited training in Chronic Disease Management Currently working at an Enhanced Level of Practice as described within the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Desirable Post graduate diploma or degree (Primary Care) Cervical Cytology Qualification Management/Clinical Leadership qualification or equivalent experience. NMCs Academic Assessors, Practice Supervisors and Practice Assessors accreditations. Clinical Knowledge & Skills Essential Immunisations (flu, routine, childhood, B12, travel) Wound Care / Treatment of small injuries / Removal of sutures & staples Womens health (Cervical cytology, contraception, etc.) Understanding of frailty, dementia, end-of-life care, safeguarding, and capacity assessments. Knowledge and understanding of the NHS Neighbourhood Health Framework Principles. Knowledge and understanding of health inequalities and inclusion health principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Healthcare Alliance

Address

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

GP Healthcare Alliance

Address

Rayleigh PCN

Audley Mills

57 Eastwood Road

Rayleigh

Essex

SS6 7JF

United Kingdom

Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Job summary

Boothstown Medical Centre is looking for a friendly, professional and enthusiastic Medical Receptionist to join our busy and supportive team. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, handling enquiries, managing appointments, processing information accurately and supporting the day-to-day running of the practice.

We are seeking someone with excellent communication and organisational skills, a positive attitude, and a genuine commitment to providing high-quality patient care. Previous receptionist or customer service experience is desirable, although full training will be provided.

At Boothstown Medical Centre, we pride ourselves on delivering compassionate, patient-centred care within a welcoming and forward-thinking practice. We have a strong team culture where every member of staff is valued and supported, and we are committed to staff wellbeing, professional development and continuous improvement. This is an excellent opportunity to join a friendly and dedicated team making a real difference to the local community every day.

If you are organised, approachable and enjoy working in a fast-paced environment, we would love to hear from you.

Main duties of the job

• Well developed oral and written skills
• computer literate
• experience of working with the public
• ability to prioritise work
• ability to work under pressure
• excellent communication skills
• ability to work as part of a team
• flexible to cover staff annual leave and sickness
• ability to use own judgement, resourcefulness & common sense
• willingness to undertake training
• knowledge of medical terminology preferred but not essential
• previous experience of working in an General Practice is preferred although training will be provided to a suitable candidate

About us

Boothstown Medical Centre is a well-established, patient-focused GP practice committed to providing high-quality primary care to our local community. We pride ourselves on delivering compassionate, accessible and responsive healthcare services while maintaining a supportive and collaborative working environment for our staff.

Our clinical team comprises 5 GPs, an Advanced Nurse Practitioner,aNurse Practitioner, and a Nursing Associate, all working together to provide comprehensive care to our diverse patient population. They are supported by a dedicated team of 9 Administration and Reception staff, alongside our Assistant Practice Manager and Practice Manager, who ensure the smooth day-to-day running of the practice. We also benefit from a range of Additional Roles Reimbursement Scheme (ARRS) staff, whose expertise enhances the services we are able to offer our patients and supports our multidisciplinary approach to care.

At Boothstown Medical Centre, we value teamwork, professionalism and continuous improvement. We foster a positive workplace culture where every member of staff is respected, supported and encouraged to develop their skills. We recognise that our people are our greatest asset and are committed to creating an environment where staff can thrive while making a meaningful difference to patient care and the wider community.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0684-26-0002

Job locations

Mosley Common Road

Tyldesley

Manchester

M29 8RZ

United Kingdom

Job description

Job responsibilities

Job Summary

The post holder will be the first point of contact for patients and visitors to the practice, providing a professional, welcoming and efficient reception service. They will be responsible for assisting patients in accessing the appropriate healthcare professional or service, responding to enquiries, and supporting the smooth day-to-day operation of the practice.

The successful candidate will work closely with the wider practice team to deliver high standards of customer service, maintain accurate patient records, and contribute to a positive patient experience. They will represent the practice in a courteous, compassionate and professional manner, both face-to-face and over the telephone.

Main Duties and ResponsibilitiesAdministrative Duties

• Develop and maintain a thorough knowledge of practice procedures and services.
• Work in accordance with practice policies, protocols and confidentiality requirements.
• Undertake routine administrative tasks, including photocopying, scanning and document management.
• Open, process and distribute incoming post as appropriate.
• Liaise effectively with hospitals, community services and other healthcare professionals.
• Register new patients and ensure accurate completion of registration documentation.
• Support the wider practice team with general administrative duties as required.

Reception Duties

• Welcome and assist patients and visitors attending the practice.
• Respond to patient enquiries promptly, efficiently and sensitively.
• Manage patient interactions at the reception desk while maintaining confidentiality at all times.
• Issue completed repeat prescriptions in accordance with practice procedures, ensuring patient details are verified.
• Provide cover across all reception workstations as required.
• Prepare pathology specimens and arrange collection by the designated courier.
• Distribute internal correspondence and documentation.

Appointment Management

• Process patient appointment requests via telephone, online systems and face-to-face enquiries.
• Book, amend and cancel appointments in accordance with practice protocols.
• Manage requests for home visits and ensure they are directed appropriately.
• Record and process telephone consultation requests accurately within the clinical system.
• Signpost patients to the most appropriate service or healthcare professional.

Clinical System and Records Management

• Register new patients and maintain accurate electronic patient records.
• Process changes to patient demographic information in a timely manner.
• Manage repeat prescription requests in accordance with practice policies.
• Scan, file and code clinical correspondence using the practice document management system.
• Accurately enter clinical and non-clinical data onto patient records.
• Update patient information, including smoking status, weight and other Quality and Outcomes Framework (QOF) data.
• Act upon relevant alerts and notifications within the clinical system.
• Record patient contacts and communications accurately.
• Complete patient details on pathology request forms as required.

Telephone Duties

• Answer incoming telephone calls promptly and professionally.
• Deal with enquiries effectively and courteously, taking accurate messages when required.
• Direct calls to the appropriate member of staff or service.
• Maintain a high standard of customer care in all telephone interactions.

General Responsibilities

• Contribute to maintaining a safe, secure and welcoming environment for patients, staff and visitors.
• Ensure reception and communal areas are kept tidy and presentable.
• Follow practice procedures relating to opening, closing and security of the premises, including alarms, doors and windows.
• Participate in mandatory training and practice meetings as required.
• Undertake any other duties appropriate to the post as requested by the Practice Manager or Assistant Practice Manager.

This role requires excellent communication, organisational and customer service skills, together with the ability to work effectively within a busy multidisciplinary team whilst maintaining patient confidentiality at all times.

Job description Job responsibilities Job SummaryThe post holder will be the first point of contact for patients and visitors to the practice, providing a professional, welcoming and efficient reception service. They will be responsible for assisting patients in accessing the appropriate healthcare professional or service, responding to enquiries, and supporting the smooth day-to-day operation of the practice.The successful candidate will work closely with the wider practice team to deliver high standards of customer service, maintain accurate patient records, and contribute to a positive patient experience. They will represent the practice in a courteous, compassionate and professional manner, both face-to-face and over the telephone.Main Duties and ResponsibilitiesAdministrative DutiesDevelop and maintain a thorough knowledge of practice procedures and services.Work in accordance with practice policies, protocols and confidentiality requirements.Undertake routine administrative tasks, including photocopying, scanning and document management.Open, process and distribute incoming post as appropriate.Liaise effectively with hospitals, community services and other healthcare professionals.Register new patients and ensure accurate completion of registration documentation.Support the wider practice team with general administrative duties as required.Reception DutiesWelcome and assist patients and visitors attending the practice.Respond to patient enquiries promptly, efficiently and sensitively.Manage patient interactions at the reception desk while maintaining confidentiality at all times.Issue completed repeat prescriptions in accordance with practice procedures, ensuring patient details are verified.Provide cover across all reception workstations as required.Prepare pathology specimens and arrange collection by the designated courier.Distribute internal correspondence and documentation.Appointment ManagementProcess patient appointment requests via telephone, online systems and face-to-face enquiries.Book, amend and cancel appointments in accordance with practice protocols.Manage requests for home visits and ensure they are directed appropriately.Record and process telephone consultation requests accurately within the clinical system.Signpost patients to the most appropriate service or healthcare professional.Clinical System and Records ManagementRegister new patients and maintain accurate electronic patient records.Process changes to patient demographic information in a timely manner.Manage repeat prescription requests in accordance with practice policies.Scan, file and code clinical correspondence using the practice document management system.Accurately enter clinical and non-clinical data onto patient records.Update patient information, including smoking status, weight and other Quality and Outcomes Framework (QOF) data.Act upon relevant alerts and notifications within the clinical system.Record patient contacts and communications accurately.Complete patient details on pathology request forms as required.Telephone DutiesAnswer incoming telephone calls promptly and professionally.Deal with enquiries effectively and courteously, taking accurate messages when required.Direct calls to the appropriate member of staff or service.Maintain a high standard of customer care in all telephone interactions.General ResponsibilitiesContribute to maintaining a safe, secure and welcoming environment for patients, staff and visitors.Ensure reception and communal areas are kept tidy and presentable.Follow practice procedures relating to opening, closing and security of the premises, including alarms, doors and windows.Participate in mandatory training and practice meetings as required.Undertake any other duties appropriate to the post as requested by the Practice Manager or Assistant Practice Manager.This role requires excellent communication, organisational and customer service skills, together with the ability to work effectively within a busy multidisciplinary team whilst maintaining patient confidentiality at all times.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above.
• Good standard of general education.
• Competent IT skills, including Microsoft Office applications and data entry.

Desirable

• Training or experience in the use of clinical systems such as EMIS Web.
• Previous NHS, GP Practice or healthcare administration training.

Experience

Essential

• Previous experience in a receptionist, administrative or customer service role.
• Experience dealing with members of the public, ideally in a busy environment.
• Experience handling confidential information.
• Experience using computer systems and managing multiple tasks simultaneously.

Desirable

• Previous experience working within a GP Practice, NHS organisation or healthcare setting.
• Knowledge of appointment systems, repeat prescribing processes and patient registration procedures.
• Familiarity with NHS terminology and services.

Essential Skills and Attributes

Essential

• Excellent communication and interpersonal skills.
• Ability to work under pressure in a busy environment.
• Strong organisational and time management skills.
• Accurate data entry and attention to detail.
• Ability to work as part of a team.
• Commitment to confidentiality and data protection requirements.

Desirable

• Professional and compassionate approach to patients.

Person Specification Qualifications Essential GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above. Good standard of general education. Competent IT skills, including Microsoft Office applications and data entry. Desirable Training or experience in the use of clinical systems such as EMIS Web. Previous NHS, GP Practice or healthcare administration training. Experience Essential Previous experience in a receptionist, administrative or customer service role. Experience dealing with members of the public, ideally in a busy environment. Experience handling confidential information. Experience using computer systems and managing multiple tasks simultaneously. Desirable Previous experience working within a GP Practice, NHS organisation or healthcare setting. Knowledge of appointment systems, repeat prescribing processes and patient registration procedures. Familiarity with NHS terminology and services. Essential Skills and Attributes Essential Excellent communication and interpersonal skills. Ability to work under pressure in a busy environment. Strong organisational and time management skills. Accurate data entry and attention to detail. Ability to work as part of a team. Commitment to confidentiality and data protection requirements. Desirable Professional and compassionate approach to patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Boothstown Medical Centre

Address

Mosley Common Road

Tyldesley

Manchester

M29 8RZ

United Kingdom

Employer's website

https://www.boothstownmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Boothstown Medical Centre

Address

Mosley Common Road

Tyldesley

Manchester

M29 8RZ

United Kingdom

Employer's website

https://www.boothstownmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

Supervised by the senior technician in charge, the post holder will provide support services to the Pharmacy department, including the ordering, receipt, storage and supply of Pharmaceuticals and other stocks.

This role offers a Monday - Friday 9-5 work schedule

Main duties of the job

1. Communication

Needs to be able to communicate effectively with other members of the team and health professionals.

1. Analytical and Planning

Following the daily rota you will need to be able to organize and plan your day to maximise the best use of time.

Distribution

• Take part in the Pharmacy ward top-up service:

Print ward stock lists to a schedule, check ward and department stock of Pharmaceuticals against an agreed list and order required items.

• Liaise with ward staff, ward Pharmacist and Pharmacy Technician to ensure ward stock lists are kept up to date.

• Process ward stock orders including top-up orders and telephone requests, using the WELLSKY computer system, pick and package orders for delivery

• Process, pick and package requisitions from other areas within Pharmacy e.g., Carlingford Centre.

• Monitor and maintain stock in the Emergency drug cupboard

Perform the daily top up of the main Pharmacy department.

Assist with the recording and storage of archive material.

• Perform departmental stock checks, counting and reconciliation

• Supply orders of Pharmaceuticals to community clinics and GP surgeries according to departmental procedure. Answer and deal with telephone enquiries from customers relating to orders.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest Trust in the country, serving a population of 1.2 million people. Our Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon, and Southend, is determined to provide the best health services for its local population.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Job summary

An exciting opportunity has arisen for an experienced and motivated Medical Secretary to join our friendly and supportive team at Laurel Bank Surgery.

We are looking for an organised individual with excellent communication skills and a strong attention to detail to provide a comprehensive secretarial and administrative service to our clinical team. The successful candidate will play a key role in managing patient referrals, supporting clinical workflows, and coordinating private medical work while maintaining the highest standards of confidentiality and patient care.

This is a rewarding role for someone who enjoys working in a fast-paced environment and is committed to delivering an excellent service to patients and colleagues.

Main duties of the job

The successful candidate will:

• Prepare referral letters, reports and clinical correspondence using audio typing and practice systems.
• Process and monitor referrals through electronic referral systems.
• Arrange hospital appointments, admissions and referrals for patients.
• Manage incoming and outgoing correspondence, including scanning and document management.
• Process tasks within EMIS and Docman efficiently and accurately.
• Coordinate Subject Access Requests and private medical report requests.
• Maintain accurate records of private work and ensure invoices are raised and monitored.
• Support the practice team in maintaining effective communication systems and administrative processes.

About us

Laurel Bank Surgery is a well-established GP practice committed to delivering high-quality patient care. We pride ourselves on providing a supportive working environment where teamwork, professionalism and continuous improvement are valued.

We offer a welcoming workplace, opportunities for personal development and the chance to make a real difference to the care we provide for our patients.

Job summary

Do you have excellent communication skills? Do you have great attention to detail? Can you work calmly under pressure whilst maintaining a high standard of accuracy?

We are seeking a friendly, professional, and welcoming patient-facing Ward Clerk to join our Central Delivery Suite team. In this role, you will provide high-quality administrative, clerical, and reception support.

A flexible approach to working hours is essential to meet the demands of the service and the team you are working within. This post is for a ward clerk who is able to work any combination of days, weekends and bank holiday shifts.

This permanent role offers 22 hours per week. There is scope to increase the working hours to 33 per week for an initial six-month period, following which a review will be undertaken to assess the feasibility of maintaining the increased hours on an ongoing basis.

Main duties of the job

Communication:

• To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary
• Show a caring and professional approach towards patients and visitors when carrying out all duties
• Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate

Patient Care:

• To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner

Organising and Planning:

• Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards
• Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward
• Prepare patient notes for coding within the relevant deadlines set by the coding team
• To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required
• To undertake the role's duties in the case of a major incident in your department

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job summary

West View Surgery is seeking an enthusiastic and motivated Primary Care Nurse / Practice Nurse to join our friendly, supportive and well established GP practice.

This is an excellent opportunity to work within a multidisciplinary team delivering high quality, patient centred care to our local population. We welcome applications from experienced practice nurses.

Please can you apply via NHS jobs.

Main duties of the job

The post holder will be responsible for delivering safe, effective nursing care within a general practice setting. Duties will include, but are not limited to:

• Management of longterm conditions (e.g. asthma, COPD, diabetes, hypertension)
• Immunisations and vaccinations
• Cervical screening
• Wound care, dressings and removal of sutures
• Health promotion and lifestyle advice
• Supporting QOF, enhanced services and chronic disease reviews
• Maintaining accurate and timely clinical records
• Working collaboratively with GPs, HCAs, pharmacists and the wider practice team
• Adhering to practice policies, clinical governance and infection control procedures

About us

• We are a friendly, forward thinking training practice in a pleasant market town set between Bristol and Bath (5 miles either way). West View Surgery has around 8,000 patients and we have two excellent purpose-built premises in Keynsham.
• Our three GP partners seek innovation in primary healthcare and are open to new ideas and ways of working. CQC rated the practice as good. We have full nursing and administrative support, employ via the PCN pharmacists who deal with most medication queries, First Contact Physios and a Paramedic and have the support of an Home Visiting Service. We value our team and are committed to maintaining a fair and consistent work life balance for all.

Job summary

In conjunction with the Director of Medical Education (DME) and Director of Undergraduate Medical Education (DUME), lead the delivery of the medical education work programme, including the training, delivery and finance of:

• Undergraduate medical student and physician associate student placements

• Postgraduate medical training programmes Foundation & Specialty Training

• Rota compliance of Resident Medical Staff and Exception reporting

• Qualified physician associates

• SAS doctors

• Training of Trainers

Main duties of the job

To be responsible for the interpretation and implementation of national policies and current legislation relating to medical training and service level agreements, ensuring the operational delivery and standards are met within the Medical Education team.

To influence and lead on the strategic development of Postgraduate and Undergraduate medical education, supporting the Director of Medical Education (DME), Director of Undergraduate medical education (DUME), Foundation Programme Tutors and College Tutors.

To influence and lead on the strategic development of Undergraduate medical education, supporting the DUME, clinical education manager, clinical educators and year Leads.

To provide specialist knowledge, advice and guidance on postgraduate and undergraduate medical education related matters for all medical staff and managers in the Trust.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Job summary

Responsible to: Lead Dispenser/The Surgery Managers

Main purpose of post: To issue repeat medications on behalf of the practice following the surgery protocol.

Hours of work: 25 hours per week.

SUMMARY OF MAIN DUTIES

The post-holder will project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the preparation, dispensing of prescriptions, for repeat medications requests. Send tasks to other members of the practice for authorising.

This is to cover maternity leave for 12 months with potential for continued hours after maternity cover, in the admin department as a whole.

Main duties of the job

DUTIES & RESPONSIBILITIES:

Prepared prescriptions

Order repeat medications for dispensing patients/non dispensing from the chemist.

Checking of patient records to ensure they are up to date on blood tests results and annual reviews prior to issuing repeat medications, following the medication review protocol.

Back up to dispensing medications out to patients, if needed.

Undertaking other reasonable duties within the framework of the post as directed by management.

Dispensing and checking repeat prescriptions.

Taking orders for repeats and dealing with queries and support staff.

Using the computer to keep records up to date.

Checking with gps or in patient records if concerned about the appropriateness of requests for medication.

Dealing with queries from patients regarding their prescriptions.

Handling prescription money.

Assisting in stock checks.

Providing cover for annual leave/sickness

About us

Hazeldene House Surgery is a rural G P Practice, with 5 partners and committed to caring for the community with traditional GP Values.

We have just under 8,000 patients and dispense to just over 50% of these in our dispensary.

We are a family friendly team that support one another as well as patients, in the ever increasingly demanding environment of the NHS.

Job summary

This is atraineeCT radiographer position.

You will be working as part of a friendly team of Radiographers within CT, working alongside rotational staff at Russells Hall Hospital and the Guest Outpatient Centre.

Our service is due to expand with additional capability plan. The departments are currently equipped with four state-of-the-art scanners.

2x128 Somatom Definition edge Scanners, due for replacements this year, at our acute site.

1x128 X.Cite due for installation in April & a Somatom Pro.Pulse at the Guest Outpatient centre.

You will be expected to participate fully in the extended day service. This currently includes extended day & night shift patterns, weekends and bank holidays.

Applicants must hold the Diploma of the College of Radiographers or a Degree in Radiography and be HCPC Registered

Main duties of the job

Upon completion ofcompetency andlog book:

• To work predominantly in the CT department performing high quality diagnostic examinations in a diverse range of specialist procedures.
• To participate in any extended day, weekend, Night, and Bank Holiday service provided by CT
• Providing an emergency service outside of the departments normal working hours.
• To train Radiographers, Radiographer Aides and student radiographers in CT.
• To assist the Principal CT Radiographer as required with the day to day operational management of the CT Departments, being responsible for the smooth running of CT scanning lists.
• To work without supervision when required, to perform high quality diagnostic examinations in a diverse range of CT procedures whilst observing the current Ionising Radiation Regulations and Local Rules for CT.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job summary

We are looking to recruit a full time/part time role to join our friendly and hard-working reception team. You need to have good communication skills, be able to work on your own initiative and also work well within a team. Providing a professional, efficient and effective reception service to both patients and health professionals alike.Key responsibilities: Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Main duties of the job

Job Summary The purpose of the role is to Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. Additional hours will be required to cover holidays and sickness and flexibility.

About us

Manchester Road is a friendly, welcoming GP practice serving around 4,500 patients, with a team that genuinely works together to provide the best possible service to our patients.

We are lucky to have a supportive and approachable team, where everyone plays an important part. We value good communication, helping each other out and creating a positive working environment where people feel comfortable asking questions and sharing ideas.

Our reception team is an important part of the practice. We understand that reception can be a busy and sometimes challenging role, so we work hard to support one another and make sure no one feels like they are dealing with things alone.

We are looking for someone who is friendly, organised, caring and enjoys working as part of a team. In return, you will be joining a team that is welcoming, supportive and committed to making Manchester Road a great place to work.

If you are looking for a practice where teamwork really matters, your contribution is valued and you can become part of a friendly group of people, we would love to hear from you.

Details

Date posted

08 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5084-26-0002

Job locations

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Job description

Job responsibilities

Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Job description Job responsibilities Make, amend and cancel clinical appointments for patients using the SystmOne clinical system. Care-navigate patients to the most appropriate health professional/service when booking appointments. Deal with and record accurate messages from clinicians and patients.Previous Receptionist Experience within General Practice would be an advantage but not essential as full in-house training will be given.Applicants should have good IT skills, excellent customer service skills, be professional at all times with a commitment to their responsibilities within the role, be able to work well under pressure.

Person Specification

Experience

Essential

• Experience in working in a team

Desirable

• 1 year experience in general practice

Person Specification Experience Essential Experience in working in a team Desirable 1 year experience in general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester Road Surgery

Address

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Employer's website

http://manchesterroadsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Manchester Road Surgery

Address

Manchester Road Surgery

484 Manchester Road

Sheffield

S10 5PN

United Kingdom

Employer's website

http://manchesterroadsurgery.org.uk/ (Opens in a new tab)

Job summary

We are recruiting for a Quality Assurance and Development Support Technicianwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To actively participate in all training activities related to the post and keep own training records up to date. To train new and junior members of staff in aspects of Pharmaceutical Quality Assurance, Quality Control and Good Manufacturing Practice

At the heart of everything we do are our core values:Include,Respect,andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To provide active support to Senior QA pharmacist in implementation and maintenance of Pharmaceutical Quality Management System

To provide active support to QC Scientist [Operations& Development] with implementation and monitoring of service delivery and process improvements and developments.

To ensure all routine calibration and service activities for QC equipment are completed on time and correctly documented.

To actively participate in all training activities related to the post and keep own training records up to date.To train new and junior members of staff in aspects of Pharmaceutical Quality Assurance, Quality Control and Good Manufacturing Practice.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

361-7902747-A

Job locations

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed informationregardingthis role.

Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed informationregardingthis role.

Person Specification

Qualifications / Training

Essential

• NVQ3, BTEC inpharmaceutical science or equivalent level of qualification in a live science based discipline followed by further specialist training and experience to degree or equivalent level.

Previous Experience

Essential

• Experience in pharmaceutical QA/QC or in a range of pharmaceutical or scientific technical procedures acquired through training or practical experience whilst working in Hospitals, Pharmaceutical or other scientific environments Experience in in Hospitals, Pharmaceutical or other scientific environments
• Demonstrated ability to undertake staff supervision, training and coaching and day to day organization of tasks or staff rota.
• Experience in management and investigations of Quality Exceptions and/or research projects, review and interpretation of data
• Experience of writing of test reports and preparation and implementation of standard operating procedures as well as communication of technical information to other staff and clients
• Experience in use and understanding of a range of analytical techniques and measurement instrumentation and calibration processes

Desirable

• Experience in handling hazardous materials and undertaking risk assessments

Skills

Essential

• Ability to work with high precision laboratory equipment requiring a high degree of hand-eye co-ordination. Ability to work at speed accurately and concentrate for prolonged periods of time whilst able to deal with interruptions while maintaining accuracy
• Good IT skills to include proficiency in the use of Microsoft Word, Excel, Access and Power Point
• Ability to use the technical knowledge, reasoning and professional judgement to critically review and assess complex data and information.
• Good interpersonal skills and ability to communicate with all levels of staff and customers with confidence, assertiveness and tact. Excellent customer care skills.
• Ability to allocate and check work of laboratory support staff and less experienced technical staff

Knowledge

Essential

• Knowledge of both chemical and microbiological analytical techniques
• Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing
• Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing
• Awareness of Health and Safety at Work act, COSHH legislation and understanding of laboratory safety issues.

Desirable

• Knowledge of validation requirements for pharmaceutical facilities, equipment and processes.

Other Requirements

Essential

• Understanding of equality, diversity and inclusion issues
• Role model our Trust values every day
• Required to wear personal protective apparel for prolonged periods of time whilst working in health care clean rooms as well as plant rooms
• The post holder may be required to work in aseptic facilities and therefore they must not be a 'high shedder'( this term describes excessive skin shedding that may be caused by some skin conditions
• Required to have the ability to carry and handle moderately heavy equipment as well as the ability to occasionally work at height and also in confined spaces
• Required to be flexible and willing to work out of hours and at weekends to meet customer service demands
• Must have the ability to travel to customer sites as required, may be necessary out of hours and at short notice

Person Specification Qualifications / Training Essential NVQ3, BTEC inpharmaceutical science or equivalent level of qualification in a live science based discipline followed by further specialist training and experience to degree or equivalent level. Previous Experience Essential Experience in pharmaceutical QA/QC or in a range of pharmaceutical or scientific technical procedures acquired through training or practical experience whilst working in Hospitals, Pharmaceutical or other scientific environments Experience in in Hospitals, Pharmaceutical or other scientific environments Demonstrated ability to undertake staff supervision, training and coaching and day to day organization of tasks or staff rota. Experience in management and investigations of Quality Exceptions and/or research projects, review and interpretation of data Experience of writing of test reports and preparation and implementation of standard operating procedures as well as communication of technical information to other staff and clients Experience in use and understanding of a range of analytical techniques and measurement instrumentation and calibration processes Desirable Experience in handling hazardous materials and undertaking risk assessments Skills Essential Ability to work with high precision laboratory equipment requiring a high degree of hand-eye co-ordination. Ability to work at speed accurately and concentrate for prolonged periods of time whilst able to deal with interruptions while maintaining accuracy Good IT skills to include proficiency in the use of Microsoft Word, Excel, Access and Power Point Ability to use the technical knowledge, reasoning and professional judgement to critically review and assess complex data and information. Good interpersonal skills and ability to communicate with all levels of staff and customers with confidence, assertiveness and tact. Excellent customer care skills. Ability to allocate and check work of laboratory support staff and less experienced technical staff Knowledge Essential Knowledge of both chemical and microbiological analytical techniques Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing Awareness of Health and Safety at Work act, COSHH legislation and understanding of laboratory safety issues. Desirable Knowledge of validation requirements for pharmaceutical facilities, equipment and processes. Other Requirements Essential Understanding of equality, diversity and inclusion issues Role model our Trust values every day Required to wear personal protective apparel for prolonged periods of time whilst working in health care clean rooms as well as plant rooms The post holder may be required to work in aseptic facilities and therefore they must not be a 'high shedder'( this term describes excessive skin shedding that may be caused by some skin conditions Required to have the ability to carry and handle moderately heavy equipment as well as the ability to occasionally work at height and also in confined spaces Required to be flexible and willing to work out of hours and at weekends to meet customer service demands Must have the ability to travel to customer sites as required, may be necessary out of hours and at short notice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East and North Hertfordshire Teaching NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

United Kingdom

Employer's website

https://www.enherts-tr.nhs.uk/ (Opens in a new tab)