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Service Administrator
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Medical Research and Biosciences
Job summary This role presents an exciting opportunity for an Administrator to join our specialist, multi-disciplinary team.
27 day(s) ago
Service Administrator
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Medical Research and Biosciences
Job summary This role presents an exciting opportunity for an Administrator to join our specialist, multi-disciplinary team.
27 day(s) ago
Patient Services Administrator
Combe Coastal Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen to join the friendly team at Combe Coastal Practice as a Patient Services Administrator.
27 day(s) ago
Patient Services Administrator
Combe Coastal Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary An exciting opportunity has arisen to join the friendly team at Combe Coastal Practice as a Patient Services Administrator.
27 day(s) ago
Highly Specialist Public Health Dietitian
Cwm Taf Morgannwg University Health Board
North East England
GBP 50,129 - 57,365 per year
Dietician
Job summary Are you looking to gain experience in a new role within dietetics?
27 day(s) ago
Highly Specialist Public Health Dietitian
Cwm Taf Morgannwg University Health Board
North East England
GBP 50,129 - 57,365 per year
Dietician
Job summary Are you looking to gain experience in a new role within dietetics?
27 day(s) ago
Community Nurse - Liskeard/Looe Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for caring, motivated and dynamic Community Nurses to join our friendly, supportive team.
27 day(s) ago
Community Nurse - Liskeard/Looe Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for caring, motivated and dynamic Community Nurses to join our friendly, supportive team.
27 day(s) ago
Team Administrator
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Information Technology Specialist
Job summary This is an exciting opportunity to work as a Team Administrator within the Lambeth Community Mental Health Team for Older People.
27 day(s) ago
Team Administrator
South London and Maudsley NHS Foundation Trust
North East England
GBP 34,186 - 37,389 per year
Information Technology Specialist
Job summary This is an exciting opportunity to work as a Team Administrator within the Lambeth Community Mental Health Team for Older People.
27 day(s) ago
Junior Operational Services Manager
University Hospital of North Midlands NHS Trust
North East England
GBP 28,392 - 31,157 per year
Information Technology Specialist
Job summary At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet...
27 day(s) ago
Junior Operational Services Manager
University Hospital of North Midlands NHS Trust
North East England
GBP 28,392 - 31,157 per year
Information Technology Specialist
Job summary At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet...
27 day(s) ago
Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
27 day(s) ago
Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Clinical Nurse Consultant/CNC
Job summary We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
27 day(s) ago
Community Diabetes Specialist Nurse
Central London Community Health Trust
North East England
GBP 45,953 - 54,254 per year
Registered Nurse/RN
Job summary We are seeking an enthusiastic and motivated Community Specialist Nurse (Diabetes) to join the Community Diabetes Service.
27 day(s) ago
Community Diabetes Specialist Nurse
Central London Community Health Trust
North East England
GBP 45,953 - 54,254 per year
Registered Nurse/RN
Job summary We are seeking an enthusiastic and motivated Community Specialist Nurse (Diabetes) to join the Community Diabetes Service.
27 day(s) ago
Dental Administrator
Peninsula Dental Social Enterprise CIC
North East England
GBP 27,329 - 29,224 per year
Admin and Clerical
Job summary We have an exciting opportunity for a Dental Administrator to join our team at our state-of-the-art DEP in the City Centre of Plymouth.
27 day(s) ago
Dental Administrator
Peninsula Dental Social Enterprise CIC
North East England
GBP 27,329 - 29,224 per year
Admin and Clerical
Job summary We have an exciting opportunity for a Dental Administrator to join our team at our state-of-the-art DEP in the City Centre of Plymouth.
27 day(s) ago
General Practitioner
Dulais Valley Primary Care Centre
North East England
GP/General Practitioner
Job summary Our Training Practice is looking for a six-session a week GP, to join our team.
27 day(s) ago
General Practitioner
Dulais Valley Primary Care Centre
North East England
GP/General Practitioner
Job summary Our Training Practice is looking for a six-session a week GP, to join our team.
27 day(s) ago
Community Mental Health Team Manager
South London and Maudsley NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Psychologist
Job summary A rare and exciting opportunity has arisen to join the Lambeth older adults community mental health team (CMHT) as the team manager.
27 day(s) ago
Community Mental Health Team Manager
South London and Maudsley NHS Foundation Trust
North East England
GBP 58,133 - 65,261 per year
Psychologist
Job summary A rare and exciting opportunity has arisen to join the Lambeth older adults community mental health team (CMHT) as the team manager.
27 day(s) ago
Nursing Associate
CSH Surrey
North East England
GBP 29,812 - 32,715 per year
Aged Care Worker
Job summary The NHS 10 year plan puts care in the community at it's heart, providing personalised, accessible and holistic support closer to home and to be a...
27 day(s) ago
Nursing Associate
CSH Surrey
North East England
GBP 29,812 - 32,715 per year
Aged Care Worker
Job summary The NHS 10 year plan puts care in the community at it's heart, providing personalised, accessible and holistic support closer to home and to be a...
27 day(s) ago
Experienced GP Receptionist / Administrator
Yellow Practice
North East England
Admin and Clerical
Job summary Yellow Practice is looking for an experienced, friendly and confident GP Receptionist / Administrator to join our small and supportive team in Wa...
27 day(s) ago
Experienced GP Receptionist / Administrator
Yellow Practice
North East England
Admin and Clerical
Job summary Yellow Practice is looking for an experienced, friendly and confident GP Receptionist / Administrator to join our small and supportive team in Wa...
27 day(s) ago
Clinical Fellow in Haemato-Oncology - CLL/Lymphoma
The Royal Marsden NHS Foundation Trust
North East England
GBP 0 - 76,582 per year
Medical Specialist
Job summary This is an exciting time to be involved in CLL/Lymphoma management, with major advances in diagnostics and target therapies, including cellular i...
27 day(s) ago
Clinical Fellow in Haemato-Oncology - CLL/Lymphoma
The Royal Marsden NHS Foundation Trust
North East England
GBP 0 - 76,582 per year
Medical Specialist
Job summary This is an exciting time to be involved in CLL/Lymphoma management, with major advances in diagnostics and target therapies, including cellular i...
27 day(s) ago
Dental Officer for Prisons
Kent Community Health NHS Foundation Trust
North East England
GBP 54,502 - 81,753 per year
Dental Therapist
Job summary Kent Community Health NHS Foundation Trust Dental Services holds several NHS contracts and is commissioned to provide Dental Access and specialis...
27 day(s) ago
Dental Officer for Prisons
Kent Community Health NHS Foundation Trust
North East England
GBP 54,502 - 81,753 per year
Dental Therapist
Job summary Kent Community Health NHS Foundation Trust Dental Services holds several NHS contracts and is commissioned to provide Dental Access and specialis...
27 day(s) ago
Dental Officer for prisons
Kent Community Health NHS Foundation Trust
North East England
GBP 54,502 - 81,753 per year
Dental Therapist
Job summary We are looking for a dedicated and skilled Dentist to join our forward-thinking Dental Services team at Kent Community Health NHS Foundation Trust.
27 day(s) ago
Dental Officer for prisons
Kent Community Health NHS Foundation Trust
North East England
GBP 54,502 - 81,753 per year
Dental Therapist
Job summary We are looking for a dedicated and skilled Dentist to join our forward-thinking Dental Services team at Kent Community Health NHS Foundation Trust.
27 day(s) ago
Administrator
Hertfordshire Community NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation.
27 day(s) ago
Administrator
Hertfordshire Community NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation.
27 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Are you a Registered Nurse looking for an exciting opportunity in our Renal department at Bristol NHS Trust.
27 day(s) ago
Registered Nurse
Bristol NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Are you a Registered Nurse looking for an exciting opportunity in our Renal department at Bristol NHS Trust.
27 day(s) ago
GP Receptionist
Brunton Park Health Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Brunton Park Health Centre is looking for an enthusiastic GP Receptionist with excellent interpersonal, customer service and organisational skill...
27 day(s) ago
GP Receptionist
Brunton Park Health Centre
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Brunton Park Health Centre is looking for an enthusiastic GP Receptionist with excellent interpersonal, customer service and organisational skill...
27 day(s) ago
Sterile Services Technician
Great Western Hospitals NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary The Sterile Services (HSDU) at the Great Western Hospital supports the activity of the operating theatres, endoscopy, clinic areas, community den...
27 day(s) ago
Sterile Services Technician
Great Western Hospitals NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Laboratory Technician
Job summary The Sterile Services (HSDU) at the Great Western Hospital supports the activity of the operating theatres, endoscopy, clinic areas, community den...
27 day(s) ago
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary The ESD/Neuro Rehab service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Cambridge Admin...
27 day(s) ago
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary The ESD/Neuro Rehab service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Cambridge Admin...
27 day(s) ago
Sonographer
Barts Health NHS Trust
North East England
GBP 55,524 - 62,652 per year
Radiographer
Job summary The post-holder will work as a part of a multi-disciplinary team in Imaging, liaising with those involved to ensure the appropriate imaging, repo...
27 day(s) ago
Sonographer
Barts Health NHS Trust
North East England
GBP 55,524 - 62,652 per year
Radiographer
Job summary The post-holder will work as a part of a multi-disciplinary team in Imaging, liaising with those involved to ensure the appropriate imaging, repo...
27 day(s) ago
Staff Nurse Bulk Recruitment HSS
West London NHS Trust
North East England
GBP 42,943 - 50,899 per year
Registered Nurse/RN
Job summary Interview Date will be 28th September, with no alternative dates Broadmoor High Secure Hospital Crowthorne, Berkshire, RG45 7ET Registered Mental...
27 day(s) ago
Staff Nurse Bulk Recruitment HSS
West London NHS Trust
North East England
GBP 42,943 - 50,899 per year
Registered Nurse/RN
Job summary Interview Date will be 28th September, with no alternative dates Broadmoor High Secure Hospital Crowthorne, Berkshire, RG45 7ET Registered Mental...
27 day(s) ago
Bank Receptionist - Hodge Hill, Birmingham
Coventry And Rugby GP Alliance
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Join our friendly GP practice as a Receptionist and become an integral part of a team committed to providing high-quality patient care and outsta...
27 day(s) ago
Bank Receptionist - Hodge Hill, Birmingham
Coventry And Rugby GP Alliance
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary Join our friendly GP practice as a Receptionist and become an integral part of a team committed to providing high-quality patient care and outsta...
27 day(s) ago
Prescription Clerk / Administrator
The Beeches Medical Centre
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are seeking a new member of the team to provide an efficient, professional and patient-focused administrative service to support the smooth ru...
27 day(s) ago
Prescription Clerk / Administrator
The Beeches Medical Centre
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary We are seeking a new member of the team to provide an efficient, professional and patient-focused administrative service to support the smooth ru...
27 day(s) ago
Service Administrator
South London and Maudsley NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2327359
Job summary
This role presents an exciting opportunity for an Administrator to join our specialist, multi-disciplinary team. The Neuropsychiatry Neurorehab Outpatient Service provides specialist assessment and treatment for people with functional neurological disorders (FND) and also people suffering with the psychiatric complications of neurological and neurosurgical disorders, including epilepsy, Parkinson's, memory disorders, brain tumours etc.
Maintaining close links with the Institute of Psychiatry, Psychology and Neuroscience (IOPPN), our team of Psychiatrists, CBT Therapists, Physiotherapists and Neurologists offer specialist assessments and evidence-based, patient-centred treatment options in the outpatient department of the Maudsley Hospital.
The successful candidate will be responsible for the provision of a high quality administrative service to the multidisciplinary team. This includes booking assessments for service users, the upkeep of appointments and outcomes on the electronic patient journey system, telephone liaison with service users, diary management of the clinical staff, arranging transportation for service users, etc.
We are committed to supporting staff in their career aspirations. We have career pathways available where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.
Main duties of the job
- Formatting letters, reports and discharge summaries using Microsoft Word.
- Dealing with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently.
- Provide administrative support to members of the Neuropsychiatry team.
- Using the digital dictation service to access clinicians completed letters which may require formatting prior to sending.
- Be the point of contact for appointments in the service.
- Maintain a record of those who have attended or missed appointments.
- Ensure all clinics remain fully booked ahead of time, meeting service targets.
- Maintain upkeep of clinical activity onto the Trust database.
- Processing referrals.
- Booking transport for service users where necessary.
- Undertaking and recording Health & Safety checks and Fire Warden checks within the department.
- Reporting any deficiencies in the unit environment to Estates & Facilities Department.
- Dealing with deliveries to the unit.
- Processing orders for stationery and equipment as required.
- Ensure mandatory training is completed and updated on time.
- Participation in supervision and appraisal meetings.
About us
You would be working day-to-day as part of a dedicated team of professionals based at the Maudsley Hospital Outpatient Department. The team is made up of Neuropsychiatrists, Cognitive Behavioural Therapists, Neurologists, Psychologists, a Physiotherapist, and a team of Service Administrators (including this post). You would also be joining the wider Neuropsychiatry Service which, in addition to the Outpatient Service, includes an intensive day programme (the FiND Service located at the Bethlem Royal Hospital in Beckenham) and an inpatient unit (the Lishman Unit based at the Maudsley Hospital).
The Maudsley Hospital is located at Denmark Hill, less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and a wide range of restaurants.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year Per Annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NCL-8248046-MU
Job locations
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Job description
Job responsibilities
Job Title:Service Administrator
Grade: AfC Band 4
Hours: 37.5 per week
Department: Neuropsychiatry Neurorehab Outpatient Service
Location: Maudsley Hospital
Reports to: Contracts & Admin Support Manager
The post-holder will be responsible for the provision of a high quality administrative service to the multidisciplinary team.
The post holder will need to be able to prioritise their workload and use their own initiative when dealing with queries from health care professionals and members of the public, promoting the professional and caring image of the service.
The candidate will need to have the capability to work under their own initiative and also enjoy working as part of a team. They should possess good communication, interpersonal and organisational skills, with a flexible approach to work.
They will provide a professional service for our service users, supporting clinicians in their day-to-day work. The post holder will ensure service users are registered onto the Trusts electronic patient journey system and that appointments are organised and communicated to the service user. The post holder will be dealing with all post into and out of the department and ensure paperwork is scanned and recorded promptly.
Above all we are looking for a keen and enthusiastic individual who can show determination and commitment in the role.
Communications and Working Relationships:
Multidisciplinary Team Daily
Administration Manager Daily
Service users/families/Carers Daily
GPs/Primary Care Services Daily
Clinical Service Manager As required
Key Responsibilities:
1) To be able to format using Word letters, reports and discharge summaries.
2) To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolve local issues and use initiative to take follow-up action when appropriate.
3) To provide administrative support to members of the Neuropsychiatry team. This will include using the digital dictation service to access clinicians completed letters which may require formatting prior to being sent out. This must be completed within specified timeframes.
4) Be the point of contact for appointments in the Neuropsychiatry Outpatient Service, maintain a record of those who have attended or missed appointments. Ensuring all clinics remain fully booked ahead of time, meeting service targets. To ensure the timely recording, updating and accuracy of clinical activity entered onto the Trusts database and that quality standards are achieved for all service user records.
5) Process referrals on receipt ensuring they are checked in SPINE and put onto the Trusts system on the day of arrival.
6) Booking service user transport when necessary, ensuring proof of income is provided for the reimbursement of travelling expenses.
7) Responsible for health & safety issues within the department by ensuring bi-monthly environment checks are completed and registered and the Fire Warden checks are conducted monthly. To report any issues to Estates & Facilities via their online system.
8) To deal with deliveries to the team and to ensure such deliveries are signed for by the appropriate member of staff. Process orders for stationery and equipment as required from electronic procurement system with authorisation from a senior colleague.
9) To undertake training and development in line with the responsibilities of the post and ensure mandatory training is completed and updated on time. To participate in supervision and appraisal meetings.
10) To work in a flexible and open manner in line with the needs of the service. To be conscientious, self-motivated and punctual with the ability to work to deadlines.
11) To provide professional line management to Assistant Service Administrator (Band 2/3)
The Trust encourages and welcomes applications from people with lived experience of mental health challenges. We see this as valuable and recognise the positive impact this experience can have on the work we do.
Job description Job responsibilities Job Title:Service Administrator Grade: AfC Band 4 Hours: 37.5 per week Department: Neuropsychiatry Neurorehab Outpatient Service Location: Maudsley Hospital Reports to: Contracts & Admin Support Manager The post-holder will be responsible for the provision of a high quality administrative service to the multidisciplinary team. The post holder will need to be able to prioritise their workload and use their own initiative when dealing with queries from health care professionals and members of the public, promoting the professional and caring image of the service. The candidate will need to have the capability to work under their own initiative and also enjoy working as part of a team. They should possess good communication, interpersonal and organisational skills, with a flexible approach to work. They will provide a professional service for our service users, supporting clinicians in their day-to-day work. The post holder will ensure service users are registered onto the Trusts electronic patient journey system and that appointments are organised and communicated to the service user. The post holder will be dealing with all post into and out of the department and ensure paperwork is scanned and recorded promptly. Above all we are looking for a keen and enthusiastic individual who can show determination and commitment in the role. Communications and Working Relationships: Multidisciplinary Team Daily Administration Manager Daily Service users/families/Carers Daily GPs/Primary Care Services Daily Clinical Service Manager As required Key Responsibilities: 1) To be able to format using Word letters, reports and discharge summaries. 2) To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolve local issues and use initiative to take follow-up action when appropriate. 3) To provide administrative support to members of the Neuropsychiatry team. This will include using the digital dictation service to access clinicians completed letters which may require formatting prior to being sent out. This must be completed within specified timeframes. 4) Be the point of contact for appointments in the Neuropsychiatry Outpatient Service, maintain a record of those who have attended or missed appointments. Ensuring all clinics remain fully booked ahead of time, meeting service targets. To ensure the timely recording, updating and accuracy of clinical activity entered onto the Trusts database and that quality standards are achieved for all service user records. 5) Process referrals on receipt ensuring they are checked in SPINE and put onto the Trusts system on the day of arrival. 6) Booking service user transport when necessary, ensuring proof of income is provided for the reimbursement of travelling expenses. 7) Responsible for health & safety issues within the department by ensuring bi-monthly environment checks are completed and registered and the Fire Warden checks are conducted monthly. To report any issues to Estates & Facilities via their online system. 8) To deal with deliveries to the team and to ensure such deliveries are signed for by the appropriate member of staff. Process orders for stationery and equipment as required from electronic procurement system with authorisation from a senior colleague. 9) To undertake training and development in line with the responsibilities of the post and ensure mandatory training is completed and updated on time. To participate in supervision and appraisal meetings. 10) To work in a flexible and open manner in line with the needs of the service. To be conscientious, self-motivated and punctual with the ability to work to deadlines. 11) To provide professional line management to Assistant Service Administrator (Band 2/3) The Trust encourages and welcomes applications from people with lived experience of mental health challenges. We see this as valuable and recognise the positive impact this experience can have on the work we do.
Person Specification
Qualifications
Essential
- Good general education (minimum GCSE Maths and English grade A-C)
Desirable
- Level 2 qualification in admin, eg: Business Administration NVQ 2 or RSA 2 in relevant administrative subject
Experience
Essential
- Experience in a customer facing environment, with good communication skills (verbal and written) and experience of dealing tactfully with people at all levels
- Previous administrative experience
- Experience of working in an NHS environment
Desirable
- Experience of communicating with clients with cognitive or communication difficulties
- Experience of using Electronic Patient Journey System (epjs)
Knowledge / skills
Essential
- Demonstrates a clear understanding of the principles of confidentiality
- Excellent communication skills, including a good standard of written documentation
- Excellent IT skills
- Ability to prioritise and meet deadlines
- Attention to detail
- Able to be guided by policies and procedures
Desirable
- Knowledge and understanding of mental health issues
- Awareness of relevant services/resources
Attitude and approach
Essential
- Ability to demonstrate a non-judgemental and professional attitude
- A proactive commitment to undertake continuing professional development
- Ability to use initiative and know when this is appropriate and when advice should be sought
- Ability to be calm and professional when working under pressure
- Flexible and adaptable to change
- Ability to work as a member of a team
- Willingness to learn new skills
Desirable
- An understanding of the importance of supervision
- An interest in mental health, functional neurological disorders (FND) and neuropsychiatry
Person Specification Qualifications Essential Good general education (minimum GCSE Maths and English grade A-C) Desirable Level 2 qualification in admin, eg: Business Administration NVQ 2 or RSA 2 in relevant administrative subject Experience Essential Experience in a customer facing environment, with good communication skills (verbal and written) and experience of dealing tactfully with people at all levels Previous administrative experience Experience of working in an NHS environment Desirable Experience of communicating with clients with cognitive or communication difficulties Experience of using Electronic Patient Journey System (epjs) Knowledge / skills Essential Demonstrates a clear understanding of the principles of confidentiality Excellent communication skills, including a good standard of written documentation Excellent IT skills Ability to prioritise and meet deadlines Attention to detail Able to be guided by policies and procedures Desirable Knowledge and understanding of mental health issues Awareness of relevant services/resources Attitude and approach Essential Ability to demonstrate a non-judgemental and professional attitude A proactive commitment to undertake continuing professional development Ability to use initiative and know when this is appropriate and when advice should be sought Ability to be calm and professional when working under pressure Flexible and adaptable to change Ability to work as a member of a team Willingness to learn new skills Desirable An understanding of the importance of supervision An interest in mental health, functional neurological disorders (FND) and neuropsychiatry
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
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Posted 27 day(s) ago
Reference: 2327348
Job summary
An exciting opportunity has arisen to join the friendly team at Combe Coastal Practice as a Patient Services Administrator.
This is a varied and rewarding front-line role where you will be the first point of contact for our patients, helping them to navigate and access the most appropriate services, both within and outside the practice.
We are looking for someone with a positive, can-do attitude, excellent communication skills and, most importantly, the ability to listen with empathy, patience and understanding. You will need to be confident dealing with a wide range of people and situations, while remaining calm, professional and approachable.
You'll be joining a friendly, close-knit team where colleagues support one another and work together to provide the best possible experience for our patients.
If you're looking for a rewarding and varied role where no two days are the same, and you'd like to make a real difference to patients and the wider practice team, wed love to hear from you. Come and join us!
Please be aware, a permanent contract may be offered to the right candidate.
Main duties of the job
To manage the flow of patients attending the reception desk, providing a friendly, professional and efficient service for appointments, prescriptions and general enquiries.
To answer and manage telephone calls appropriately, ensuring patients receive a professional, helpful and courteous service.
To process repeat prescription requests accurately and efficiently, following practice procedures and ensuring patient safety at all times.
To undertake a wide range of electronic, administrative and clerical tasks appropriate to the role, supporting the smooth and effective running of the practice.
To undertake other duties as required by the Patient Services Team Leader or Practice Management Team, recognising that responsibilities may vary in response to the practices changing workload, priorities and staffing requirements.
About us
With over 18,000 registered patients, Combe Coastal Practice is the largest GP practice in North Devon. Our main surgery is based in Ilfracombe, with branch surgeries in Combe Martin and Woolacombe, allowing us to provide care to patients across our local coastal communities.
We are a busy and well-established teaching practice, with a dedicated team of 12 GP Partners and 6 Salaried GPs, supported by strong Management, Nursing and Administrative teams.
At the heart of Combe Coastal Practice are our patients and our people. We take a truly patient-centred approach, always striving to ensure that our patients feel listened to, supported and cared for. We are proud to be part of the local community, and our connection to Ilfracombe, Combe Martin, Woolacombe and the surrounding areas means a great deal to us. We understand the importance of providing a friendly, accessible and compassionate service to the communities we are privileged to serve.
We are also proud of our close-knit, family-like team. We believe that supporting one another is just as important as supporting our patients. Our teams work closely together, sharing knowledge, helping each other through busy days and celebrating successes along the way. We value kindness, teamwork, respect and a willingness to step in and help wherever needed.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£13.71 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
A1690-26-0003
Job locations
Combe Coastal Practice
The Medical Centre
St. Brannocks Road
ILFRACOMBE
Devon
EX34 8EG
United Kingdom
Combe Coastal Practice
The Medical Centre, Castle Street
Combe Martin
ILFRACOMBE
Devon
EX34 0JA
United Kingdom
Combe Coastal Practice
The Medical Centre
Beach Road
WOOLACOMBE
Devon
EX34 7BT
United Kingdom
Job description
Job responsibilities
Job Summary:
- To receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way
- To undertake a variety of administrative duties to assist in the smooth running of the practice
- To facilitate effective communication between patients, members of the practice team and other associated healthcare agencies.
Accountable to: General Practitioners (for medical matters)
Patient Services Team Leader (for admin matters)
Management Team (for all other matters)
KEY RESPONSIBILITIES:
- To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
- To ensure all telephone calls are managed appropriately and professionally.
- To ensure that repeat prescriptions are generated accurately and efficiently
- To carry out a full and wide range of electronic and admin tasks appropriate to the role
- Duties maybe varied from time to time under the direction of the Patient Services Team Leader or Management, dependent on current and evolving practice workload and staffing levels.
KEY COMPETENCIES:
- I.T literate with a sound knowledge of Microsoft Office and email handling
- Excellent administration skills with relevant work experience within an administration or secretarial team
- An awareness of confidentiality, diversity, and data security requirements
- Excellent verbal and written communication skills
- Good problem-solving skills, with good attention to detail
- Ability to recognise and manage challenging situations in a calm and professional manner.
- Ability to deal with people in distress in a calm and confident manner
- A flexible approach, good team player and good sense of humour
KEY TASKS:
Front Desk duties:
- Greeting and booking in of patients for surgeries and clinics.
- Dealing with patient enquiries efficiently and courteously.
- Process appointment requests
- Dealing with all telephone queries/requests from patients and acting as liaison with the Doctors/Nurses as necessary.
- Receive and sign for deliveries ensuring they are passed to the appropriate person in a timely way, particularly cold chain items
- Advising patients of relevant charges for private services
- Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy.
General administration duties:
All administrative and electronic duties are to be carried out in an accurate and timely manner. These include, but are not confined to the following:
Communication
- Process appointment and home visit requests from patients ensuring sufficient information is recorded to assist the GP/Nurse
- Dealing with all telephone queries/requests from patients and other healthcare professionals and passing on accurate and precise messages as appropriate
- Signposting patients to the appropriate healthcare professional/service.
- Contacting patients as requested by GPs/nurses
- Communicate with patients via patient record text message
Prescriptions
Process repeat medication requests sent in by patients and pharmacies according to practice protocols. This includes:
- Checking and processing online, email and paper requests
- Collecting paper requests from the internal prescription mailbox
- Liaising with patients and pharmacies regarding queries and requests
- Ensuring that any queries are highlighted to the relevant GP
General Admin Duties
- Registering new patients following the Registration Protocol.
- Photocopying of notes and other information (in reception this includes: ensuring enough forms are printed or photocopied: consent forms, appointment card, change of details etc.).
- Changing details on SystmOne i.e., change of address, telephone numbers etc.
- Process queries to and from patients, GPs, and other healthcare staff
- Emailing of documents to patients and other agencies.
Scanning
- Ensure that all incoming and internal patient correspondence is scanned into the patient record and that relevant information is coded according to practice protocols
- Forward processed documents to the appropriate healthcare professional
Mail Handling
- Opening and distribution of practice internal and external post
- Open and process email correspondence
Additional administration duties:
These duties may also be required following appropriate training.
- Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.
Secretarial Duties
- Provide a secretarial service for GPs including audio typing, processing electronic referrals and dealing with related queries
Summarising and coding
- Code medical data as appropriate
- Summarise patient records
Nurse clinics
- Maintain and monitor patient call and recall appointments
- Maintain and monitor chronic disease registers
- Manage and record national screening recalls and results
- Maintain and monitor immunisations call and recall appointments
I.T Support
- Carry out computer searches
- Carry out audits as requested
- Access and process email and online correspondence, queries and request
- Manage bulk patient text messaging / mailing
Registrations
- Process and deal with queries relating to patient registrations, patients leaving the practice and deaths via SystmOne Links
Other Information:
- Cover for other Admin team members may be required for sickness and annual leave.
- To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook, and the Practice Infection Control Policy, this will include:
- Using personal security systems with the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills
- Keeping own work areas and general/patient areas free from hazards.
- Reporting potential risks identified.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload, and resources
- Participate in audit where appropriate
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
NHS Pension Scheme:
The post holder will automatically be enrolled in the NHS Pension Scheme (subject to eligibility checks).
Job description Job responsibilities Job Summary: To receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way To undertake a variety of administrative duties to assist in the smooth running of the practice To facilitate effective communication between patients, members of the practice team and other associated healthcare agencies.Accountable to: General Practitioners (for medical matters)Patient Services Team Leader (for admin matters)Management Team (for all other matters)KEY RESPONSIBILITIES: To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries. To ensure all telephone calls are managed appropriately and professionally. To ensure that repeat prescriptions are generated accurately and efficiently To carry out a full and wide range of electronic and admin tasks appropriate to the role Duties maybe varied from time to time under the direction of the Patient Services Team Leader or Management, dependent on current and evolving practice workload and staffing levels.KEY COMPETENCIES: I.T literate with a sound knowledge of Microsoft Office and email handling Excellent administration skills with relevant work experience within an administration or secretarial team An awareness of confidentiality, diversity, and data security requirements Excellent verbal and written communication skills Good problem-solving skills, with good attention to detail Ability to recognise and manage challenging situations in a calm and professional manner. Ability to deal with people in distress in a calm and confident manner A flexible approach, good team player and good sense of humourKEY TASKS:Front Desk duties: Greeting and booking in of patients for surgeries and clinics. Dealing with patient enquiries efficiently and courteously. Process appointment requests Dealing with all telephone queries/requests from patients and acting as liaison with the Doctors/Nurses as necessary. Receive and sign for deliveries ensuring they are passed to the appropriate person in a timely way, particularly cold chain items Advising patients of relevant charges for private services Receiving specimens from patients ensuring all their details have been recorded whilst following Health & Safety policy.General administration duties:All administrative and electronic duties are to be carried out in an accurate and timely manner. These include, but are not confined to the following:Communication Process appointment and home visit requests from patients ensuring sufficient information is recorded to assist the GP/Nurse Dealing with all telephone queries/requests from patients and other healthcare professionals and passing on accurate and precise messages as appropriate Signposting patients to the appropriate healthcare professional/service. Contacting patients as requested by GPs/nurses Communicate with patients via patient record text messagePrescriptionsProcess repeat medication requests sent in by patients and pharmacies according to practice protocols. This includes: Checking and processing online, email and paper requests Collecting paper requests from the internal prescription mailbox Liaising with patients and pharmacies regarding queries and requests Ensuring that any queries are highlighted to the relevant GPGeneral Admin Duties Registering new patients following the Registration Protocol. Photocopying of notes and other information (in reception this includes: ensuring enough forms are printed or photocopied: consent forms, appointment card, change of details etc.). Changing details on SystmOne i.e., change of address, telephone numbers etc. Process queries to and from patients, GPs, and other healthcare staff Emailing of documents to patients and other agencies.Scanning Ensure that all incoming and internal patient correspondence is scanned into the patient record and that relevant information is coded according to practice protocols Forward processed documents to the appropriate healthcare professionalMail Handling Opening and distribution of practice internal and external post Open and process email correspondenceAdditional administration duties:These duties may also be required following appropriate training. Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.Secretarial Duties Provide a secretarial service for GPs including audio typing, processing electronic referrals and dealing with related queriesSummarising and coding Code medical data as appropriate Summarise patient recordsNurse clinics Maintain and monitor patient call and recall appointments Maintain and monitor chronic disease registers Manage and record national screening recalls and results Maintain and monitor immunisations call and recall appointmentsI.T Support Carry out computer searches Carry out audits as requested Access and process email and online correspondence, queries and request Manage bulk patient text messaging / mailingRegistrations Process and deal with queries relating to patient registrations, patients leaving the practice and deaths via SystmOne LinksOther Information: Cover for other Admin team members may be required for sickness and annual leave. To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the Staff Handbook, and the Practice Infection Control Policy, this will include: Using personal security systems with the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills Keeping own work areas and general/patient areas free from hazards. Reporting potential risks identified.Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Participate in audit where appropriateCommunication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordinglyNHS Pension Scheme:The post holder will automatically be enrolled in the NHS Pension Scheme (subject to eligibility checks).
Person Specification
Qualifications
Essential
- GCSE grade A to C or equivalent in English and Maths.
Desirable
- NVQ 3 in Business Administration or similar qualification or relevant work experience
Experience
Essential
- Experience of working in a fast paced, high volume office environment.
- Experience of working with the general public in either a patient or customer facing role.
Desirable
- Experience in General Practice, within the wider NHS or within Public Services.
- Experience of working with SystmOne or other clinical software.
- Secretarial experience.
Person Specification Qualifications Essential GCSE grade A to C or equivalent in English and Maths. Desirable NVQ 3 in Business Administration or similar qualification or relevant work experience Experience Essential Experience of working in a fast paced, high volume office environment. Experience of working with the general public in either a patient or customer facing role. Desirable Experience in General Practice, within the wider NHS or within Public Services. Experience of working with SystmOne or other clinical software. Secretarial experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Combe Coastal Practice
Address
Combe Coastal Practice
The Medical Centre
St. Brannocks Road
ILFRACOMBE
Devon
EX34 8EG
United Kingdom
Employer's website
https://www.combecoastalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Combe Coastal Practice
Address
Combe Coastal Practice
The Medical Centre
St. Brannocks Road
ILFRACOMBE
Devon
EX34 8EG
United Kingdom
Employer's website
https://www.combecoastalpractice.co.uk/ (Opens in a new tab)
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Highly Specialist Public Health Dietitian
Cwm Taf Morgannwg University Health Board View all jobs
Posted 27 day(s) ago
Reference: 2327346
Job summary
Are you looking to gain experience in a new role within dietetics?
Would you like to bring your skills to our supportive, innovative, high achieving public health dietetic team at Cwm Taf Morgannwg University Health Board?
This is an exiting opportunity to lead dietetic projects within a supportive multiagency partnership steering group, to improve population health.
This post will lead services using a whole-system approach, co-designing solutions that reflect lived experience and the complex drivers influencing population health outcomes.
You will be responsible for ensuring a quality and outcome focussed dietetic service for the health board population, delivering against key project performance indicators.
Posts will be managed by our Public Health Dietetic Professional Manager who will provide regular supervision sessions. Staff will lead the supervision and development of a range of junior staff and students.
We will consider flexible working arrangements.
Main duties of the job
The post holder will lead on the planning, delivery and evaluation of healthy lifestyle programmes across the University Health Board
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you're comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our 'Croeso Candidate' booklet below for more information.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
We listen, learn, and improve
We treat everyone with respect
We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£50,129 to £57,365 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
110-AHP078-0926
Job locations
To be confirmed
To be confirmed
CF48 1BZ
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or Knowledge
Essential
- BSc. Nutrition and Dietetics or equivalent.
- Evidence of clinical supervision.
- Evidence of or qualification in research and audit.
- Health and Care Professions Council registration (HCPC).
- Clinical Educators Course.
- Understanding of professional ethics and their application in practice.
- Detailed specialist knowledge of public health interventions, policies and practices
- MSc or its equivalent level of knowledge and advanced post graduate training/experience in specialist clinical dietetics.
- Knowledge of audit and research and its application to acute nutrition support.
- Behaviour modification training or motivational interviewing training and or skills.
- Teaching qualification.
- Evidence of professional development.
Desirable
- Project management qualification.
- Member of BDA specialist group or equivalent specialist interest group.
- Welsh Speaking and Listening Skills (Level 3 and above/B2) are Desirable for this Role.
Experience
Essential
- Experience at a senior level across a variety of settings.
- Considerable experience with dietetic delivery of community interventions.
- Demonstrates evidence based specialist public health knowledge.
- Experience of working as part of a multi-disciplinary team to deliver individual, team and organisational objectives.
- Experience of conducting audit and or research.
- Experience of clinical supervision of students and junior staff.
- Experience of organising and implementing training programmes for staff, patients and students.
- Practical experience of lecturing/teaching.
- Presentations to large groups or at conferences.
- Experience of managing projects.
- Experience at evaluating services and collating reports to update stakeholders.
Aptitude and Abilities Skills
Essential
- Demonstrates highly developed motivational and negotiating skills to effect change.
- Excellent oral and written communication skills.
- Able to gather, assimilate, appropriately apply and present complex data information.
- An ability to communicate complex information to NHS colleagues and partners in external organisations at a national and international level
- Clinical supervision skills. Demonstrates critical appraisal skills.
- Presentation skills and ability to work effectively single handed with individuals and groups over 20 people.
- Ability to focus on research and project objectives and to deliver on these.
- Able to maintain effective working relationships with relevant stakeholders.
- Able to reflect and appraise own performance and that of others.
- Skills in influencing and persuasion on specialist clinical issues with a wide range of staff and internal and external to the UHB.
- Ability to carry out accurate anthropometric measurements.
- Keyboard skills - data inputting, word processing, internet and dietary analysis.
- Adequate dexterity to set up intricate equipment and demonstrate usage of same e.g. enteral feeding pumps
- Able to deal appropriately with distressed patients and staff.
Values
Essential
- Proven team worker. Ability to work under self-direction.
- Flexible approach to work, adaptable and creative.
- Confident and self-motivated.
- Able to respond to unpredictable work patterns and frequent interruptions on a daily basis.
- Able to set priorities and meet daily deadlines. Holistic approach to patient care
Person Specification
Qualifications and/or Knowledge
Essential
- BSc. Nutrition and Dietetics or equivalent.
- Evidence of clinical supervision.
- Evidence of or qualification in research and audit.
- Health and Care Professions Council registration (HCPC).
- Clinical Educators Course.
- Understanding of professional ethics and their application in practice.
- Detailed specialist knowledge of public health interventions, policies and practices
- MSc or its equivalent level of knowledge and advanced post graduate training/experience in specialist clinical dietetics.
- Knowledge of audit and research and its application to acute nutrition support.
- Behaviour modification training or motivational interviewing training and or skills.
- Teaching qualification.
- Evidence of professional development.
Desirable
- Project management qualification.
- Member of BDA specialist group or equivalent specialist interest group.
- Welsh Speaking and Listening Skills (Level 3 and above/B2) are Desirable for this Role.
Experience
Essential
- Experience at a senior level across a variety of settings.
- Considerable experience with dietetic delivery of community interventions.
- Demonstrates evidence based specialist public health knowledge.
- Experience of working as part of a multi-disciplinary team to deliver individual, team and organisational objectives.
- Experience of conducting audit and or research.
- Experience of clinical supervision of students and junior staff.
- Experience of organising and implementing training programmes for staff, patients and students.
- Practical experience of lecturing/teaching.
- Presentations to large groups or at conferences.
- Experience of managing projects.
- Experience at evaluating services and collating reports to update stakeholders.
Aptitude and Abilities Skills
Essential
- Demonstrates highly developed motivational and negotiating skills to effect change.
- Excellent oral and written communication skills.
- Able to gather, assimilate, appropriately apply and present complex data information.
- An ability to communicate complex information to NHS colleagues and partners in external organisations at a national and international level
- Clinical supervision skills. Demonstrates critical appraisal skills.
- Presentation skills and ability to work effectively single handed with individuals and groups over 20 people.
- Ability to focus on research and project objectives and to deliver on these.
- Able to maintain effective working relationships with relevant stakeholders.
- Able to reflect and appraise own performance and that of others.
- Skills in influencing and persuasion on specialist clinical issues with a wide range of staff and internal and external to the UHB.
- Ability to carry out accurate anthropometric measurements.
- Keyboard skills - data inputting, word processing, internet and dietary analysis.
- Adequate dexterity to set up intricate equipment and demonstrate usage of same e.g. enteral feeding pumps
- Able to deal appropriately with distressed patients and staff.
Values
Essential
- Proven team worker. Ability to work under self-direction.
- Flexible approach to work, adaptable and creative.
- Confident and self-motivated.
- Able to respond to unpredictable work patterns and frequent interruptions on a daily basis.
- Able to set priorities and meet daily deadlines. Holistic approach to patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
To be confirmed
To be confirmed
CF48 1BZ
United Kingdom
Employer's website
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
To be confirmed
To be confirmed
CF48 1BZ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Nurse - Liskeard/Looe Community Nursing Team
Cornwall Partnership NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2327344
Job summary
We are looking for caring, motivated and dynamic Community Nurses to join our friendly, supportive team. This is a great opportunity for someone who is confident working autonomously while still valuing strong team collaboration.You will be part of the Liskeard-Looe Community Nursing Team, working across the area, covering Liskeard, Looe and the surrounding areas. Our team works with local GP practices (Oaktree, Rosedean and Oldbridge Surgeries) as well as health and social care colleagues, therapists and voluntary sector partners. We're looking for someone who brings enthusiasm for community nursing, is committed to person-centred care and is keen to contribute to innovative ways of meeting the changing needs of our community.We welcome applications from nurses who are proactive, adaptable and confident in assessing and managing care in patients' homes. An interest in working closely with patients, carers and wider MDT partners is essential, along with a commitment to continuous professional development.
The role involves regular travel to patient homes and community sites, along with the transportation of essential clinical equipment. Given the limited public transport options in Cornwall, candidates must have access to appropriate transport that can be used for work duties.
Main duties of the job
Shift patterns are 08:00-16:00 and 14:00-22:00.
Following an initial induction and ongoing clinical supervision, you will be responsible for: Assessment, planning, implementation and evaluation of care, without direct supervision, to patients, carers and relatives within their home environment. The aim is to enable them to enjoy maximum independence and optimum quality of life.To work in partnership with patients and carers to offer support and advice and promote informed choice.To work autonomously, providing effective, evidence-based care in line with competency and training record and organisational policies, procedures and guidelines.To support all locality teams by working in a flexible way. Moving to work with the team in most need on a daily, weekly or monthly basis as service provision demands.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum/Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
201-26-797
Job locations
Oaktree Surgery/Looe Police Station
Clemo Road/Station Road
Liskeard/Looe
PL14 3XA
United Kingdom
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education and Qualifications
Essential
- Registered Nurse (Adult)
- Evidence of recent relevant professional development
- To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required.
- Current Professional Registration - NMC
Desirable
- Hold a post-registration diploma or be working towards a degree
Skills and Aptitude
Essential
- IT skills to include use of Word, Excel, email, internet, recording systems
- The ability to provide skilled, evidence based nursing care to a wide range of patients
- Ability to deal with patients and carers who are under stress.
- Awareness of and adherence to policies including lone worker and manual handling policies
- Current knowledge of developments in nursing and healthcare in general.
Person Specification Education and Qualifications Essential Registered Nurse (Adult) Evidence of recent relevant professional development To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required. Current Professional Registration - NMC Desirable Hold a post-registration diploma or be working towards a degree Skills and Aptitude Essential IT skills to include use of Word, Excel, email, internet, recording systems The ability to provide skilled, evidence based nursing care to a wide range of patients Ability to deal with patients and carers who are under stress. Awareness of and adherence to policies including lone worker and manual handling policies Current knowledge of developments in nursing and healthcare in general.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Oaktree Surgery/Looe Police Station
Clemo Road/Station Road
Liskeard/Looe
PL14 3XA
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Oaktree Surgery/Looe Police Station
Clemo Road/Station Road
Liskeard/Looe
PL14 3XA
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Apply Now
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Team Administrator
South London and Maudsley NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2327343
Job summary
This is an exciting opportunity to work as a Team Administrator within the Lambeth Community Mental Health Team for Older People. You will be expected to provide a comprehensive, efficient and effective secretarial and administrative service to the multidisciplinary team comprising the Team Manager, Consultant Psychiatrists, Community Nurses, Occupational Therapists, CBT Therapist and Psychology and Social Workers embedded within the team. You will be expected to work closely and collaboratively with other administrative colleagues to do this.
Main duties of the job
The administrative team in Lambeth CMHT currently consists of 2 members, who share tasks equally. The administrative team manages the documentation for the team, whilst also managing the team base, as well as resources that help the team function properly (e.g. IT queries, eProcurement queries, E-Roster management, letters for consultants- other staff manage their own correspondences, etc.).
About us
Benefits:
The Lambeth Older Adults CMHT is dynamic and has a supportive culture. Additionally, we want you to feel like you are part of a close knit team at SLaM. We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
Car lease,our staff benefits from competitive deals to lease cars
Accommodation,our staff benefits fromkeyworker housing available which is available on selected sites
NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NCL-8105367-MU
Job locations
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
Administrative/Secretarial Support:
1. To provide comprehensive administrative support to members of the Community Mental Health Team (CMHT). This will include diary management, typing letters and reports when necessary, filing, distributing post, photocopying, sending e-mails, and ordering stock.
2. Ensure that any clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary.
3. To be the main point of contact for the Team Manager and the Team, taking and passing on messages promptly.
4. To deal professionally with telephone enquiries, using initiative to take follow up actions when appropriate and, in a tactful manner, help to reassure patients who can be distressed and confused.
5. To be responsible where necessary for bringing urgent referrals to the attention of the appropriate member of staff.
6. Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on the electronic Patient Journey System (ePJS) and extract information as and when required.
7. To organise regular team business meetings and review meetings, taking and circulating minutes and agendas to members of the team.
8. To minute meetings as required.
9. To ensure administrative cover for annual leave/study leave.
10. To organise the repair and maintenance of all machines and to ensure that appropriate records are maintained.
11. To manage the teams pool cars, ensuring insurance, tax etc. are up to date and all relevant paperwork is completed. Manage the team petrol card and the provision of parking permits (we do not have access to a Team Pool Car but this could be subject to change in the future).
12. To take part in regular Administrators' Meetings with the Business Manager to ensure continuity of a high standard of service and provision of information across the three boroughs.
13. Undertake any other reasonable duties as negotiated with the Team Manager and Business Manager.
14. To work in accordance with the Directorate Community Service and Administration Operational Policies.
Information/Performance Data:
1. To ensure that all Key Performance Indicator (KPI) information and data is inputted in a timely fashion to ePJS, scanning and uploading documentation. Ensure Trust data quality targets are maintained.
2. To maintain and/or create spreadsheets to capture required information and data in order to chart the progress of the Team and the work they undertake.
4. To pro-actively advise MDT members of gaps in information.
Training & Education:
1. To ensure that all of your required mandatory training is up to date.
2. To record appraisal, PDP, Fire Training, core training and professional registration details for all staff in the team on eRostering, the Trust manpower reporting system, ensuring that MDT staff are informed of any gaps and information is gathered and inputted. Target: 100%.
Finances/Budgets:
1. Order and distribute stock and non-stock supplies for the team ensuring appropriate use of resources within budgetary guidelines and financial constraints.
2. To be responsible for completing eRostering for the team regularly throughout the month and ensure that this is checked and signed off by the Team Manager at the due date each month.
Health & Safety:
1. Where necessary to jointly undertake monthly Health & Safety Audits and submit to the Business Manager.
2. To escalate Health & Safety issues via the appropriate channels.
3. To undertake appropriate training to be the nominated Health & Safety Champion and Fire Warden for the Team.
4. To report all maintenance issues and ensure timely completion, chasing if and when required.
5. To keep a record of all maintenance issues and requests.
6. To be the point of contact for clinical waste collections.
7. To ensure arrangements are in place for the adherence to Health & Safety legislation and requirements on behalf of the Trust and Integrated Services.
8. To ensure compliance with agreed Infection Control [IC] policies and procedures and ensure all staff are aware of and comply with IC within their own role including adherence to prevention of infection.
9. To be responsible for ensuring the completion, collation and timely submission of all Health and Safety assessments and documentation for the service.
Communication:
1. To be responsible for ensuring any communications are cascaded appropriately and in a timely fashion within the service, including sensitive and confidential information.
2. To ensure communications systems like mobile phones, pagers etc., are in working order, and address any issues or maintenance problems as they arise, keeping appropriate records.
Personal Specification
Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable.
Qualifications
Essential Requirements
RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) (A/I)
Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation (A)
Typing speed of 60 wpm (minimum) (A/I)
Desirable Requirements
Degree level qualification
Willingness to learn existing and new computer software packages
Experience
Essential Requirements
Experience of dealing with a range of difficult or challenging situations both on the telephone and in person (A/I)
Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems (A/I)
Desirable Requirements
Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting
Knowledge / Skills
Essential Requirements
Ability to navigate databases and experience in preparing and maintaining spreadsheets (A)
Ability to work in an organised and logical manner with a systematic approach to work (A/I)
Ability to prioritise workload and work with minimal supervision and a flexible approach (A/I)
Thorough and close attention to detail (A/I)
Knowledge of Health & Safety within an office setting (A/I)
Ability to work under pressure and on own initiative (A/I)
Ability to take minutes (A/I) Desirable Requirements
Knowledge and understanding of medical terminology
Knowledge and understanding of electronic Patient Journey System (ePJS)
Job description Job responsibilities Key Responsibilities: Administrative/Secretarial Support: 1. To provide comprehensive administrative support to members of the Community Mental Health Team (CMHT). This will include diary management, typing letters and reports when necessary, filing, distributing post, photocopying, sending e-mails, and ordering stock. 2. Ensure that any clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary. 3. To be the main point of contact for the Team Manager and the Team, taking and passing on messages promptly. 4. To deal professionally with telephone enquiries, using initiative to take follow up actions when appropriate and, in a tactful manner, help to reassure patients who can be distressed and confused. 5. To be responsible where necessary for bringing urgent referrals to the attention of the appropriate member of staff. 6. Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on the electronic Patient Journey System (ePJS) and extract information as and when required. 7. To organise regular team business meetings and review meetings, taking and circulating minutes and agendas to members of the team. 8. To minute meetings as required. 9. To ensure administrative cover for annual leave/study leave. 10. To organise the repair and maintenance of all machines and to ensure that appropriate records are maintained. 11. To manage the teams pool cars, ensuring insurance, tax etc. are up to date and all relevant paperwork is completed. Manage the team petrol card and the provision of parking permits (we do not have access to a Team Pool Car but this could be subject to change in the future). 12. To take part in regular Administrators' Meetings with the Business Manager to ensure continuity of a high standard of service and provision of information across the three boroughs. 13. Undertake any other reasonable duties as negotiated with the Team Manager and Business Manager. 14. To work in accordance with the Directorate Community Service and Administration Operational Policies. Information/Performance Data: 1. To ensure that all Key Performance Indicator (KPI) information and data is inputted in a timely fashion to ePJS, scanning and uploading documentation. Ensure Trust data quality targets are maintained. 2. To maintain and/or create spreadsheets to capture required information and data in order to chart the progress of the Team and the work they undertake. 4. To pro-actively advise MDT members of gaps in information. Training & Education: 1. To ensure that all of your required mandatory training is up to date. 2. To record appraisal, PDP, Fire Training, core training and professional registration details for all staff in the team on eRostering, the Trust manpower reporting system, ensuring that MDT staff are informed of any gaps and information is gathered and inputted. Target: 100%. Finances/Budgets: 1. Order and distribute stock and non-stock supplies for the team ensuring appropriate use of resources within budgetary guidelines and financial constraints. 2. To be responsible for completing eRostering for the team regularly throughout the month and ensure that this is checked and signed off by the Team Manager at the due date each month. Health & Safety: 1. Where necessary to jointly undertake monthly Health & Safety Audits and submit to the Business Manager. 2. To escalate Health & Safety issues via the appropriate channels. 3. To undertake appropriate training to be the nominated Health & Safety Champion and Fire Warden for the Team. 4. To report all maintenance issues and ensure timely completion, chasing if and when required. 5. To keep a record of all maintenance issues and requests. 6. To be the point of contact for clinical waste collections. 7. To ensure arrangements are in place for the adherence to Health & Safety legislation and requirements on behalf of the Trust and Integrated Services. 8. To ensure compliance with agreed Infection Control [IC] policies and procedures and ensure all staff are aware of and comply with IC within their own role including adherence to prevention of infection. 9. To be responsible for ensuring the completion, collation and timely submission of all Health and Safety assessments and documentation for the service. Communication: 1. To be responsible for ensuring any communications are cascaded appropriately and in a timely fashion within the service, including sensitive and confidential information. 2. To ensure communications systems like mobile phones, pagers etc., are in working order, and address any issues or maintenance problems as they arise, keeping appropriate records. Personal Specification Each requirement will either be identified through the candidates application form (A) or interview (I). Candidates should not be hired unless they have ALL essential requirements. Areas that can be developed through L&D can be deemed desirable. Qualifications Essential Requirements RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) (A/I) Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation (A) Typing speed of 60 wpm (minimum) (A/I) Desirable Requirements Degree level qualification Willingness to learn existing and new computer software packages Experience Essential Requirements Experience of dealing with a range of difficult or challenging situations both on the telephone and in person (A/I) Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems (A/I) Desirable Requirements Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting Knowledge / Skills Essential Requirements Ability to navigate databases and experience in preparing and maintaining spreadsheets (A) Ability to work in an organised and logical manner with a systematic approach to work (A/I) Ability to prioritise workload and work with minimal supervision and a flexible approach (A/I) Thorough and close attention to detail (A/I) Knowledge of Health & Safety within an office setting (A/I) Ability to work under pressure and on own initiative (A/I) Ability to take minutes (A/I) Desirable Requirements Knowledge and understanding of medical terminology Knowledge and understanding of electronic Patient Journey System (ePJS)
Person Specification
Qualifications
Essential
- RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint)
- Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation
- Typing speed of 60 wpm (minimum)
Desirable
- Degree level qualification
- Willingness to learn existing and new computer software packages
Experience
Essential
- Experience of dealing with a range of difficult or challenging situations both on the telephone and in person
- Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems
Desirable
- Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting
Knowledge / Skills
Essential
- Ability to navigate databases and experience in preparing and maintaining spreadsheets
- Ability to work in an organised and logical manner with a systematic approach to work
- Ability to prioritise workload and work with minimal supervision and a flexible approach
- Thorough and close attention to detail
- Knowledge of Health & Safety within an office setting
- Ability to work under pressure and on own initiative
- Ability to take minutes
Desirable
- Knowledge and understanding of medical terminology
- Knowledge and understanding of electronic Patient Journey System
Person Specification Qualifications Essential RSA III standard or equivalent experience of word processing including knowledge of Microsoft Office (Word/Outlook/Excel/Powerpoint) Excellent knowledge and use of English language, and excellent grammar, spelling and punctuation Typing speed of 60 wpm (minimum) Desirable Degree level qualification Willingness to learn existing and new computer software packages Experience Essential Experience of dealing with a range of difficult or challenging situations both on the telephone and in person Courteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems Desirable Experience of working in an NHS environment, within a framework of confidentiality, ideally in a community mental health setting Knowledge / Skills Essential Ability to navigate databases and experience in preparing and maintaining spreadsheets Ability to work in an organised and logical manner with a systematic approach to work Ability to prioritise workload and work with minimal supervision and a flexible approach Thorough and close attention to detail Knowledge of Health & Safety within an office setting Ability to work under pressure and on own initiative Ability to take minutes Desirable Knowledge and understanding of medical terminology Knowledge and understanding of electronic Patient Journey System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Junior Operational Services Manager
University Hospital of North Midlands NHS Trust View all jobs
Posted 27 day(s) ago
Reference: 2327338
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Main duties of the job
An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic and efficient individual to join the team as a Junior Operational Service Manager within Imaging.
This post offers an excellent opportunity for an individual wishing to gain exposure to a wide range of operational issues as well as staff management.
You will be responsible for ensuring that national targets are delivered and clear validation of all data is maintained.
The ability to manage and prioritise a busy workload in a fast paced and demanding working environment is essential.
As a Junior Operational Services Manager, you will play a crucial role within the Directorate Team, to ensure the efficient operational management and delivery of performance targets. A flexible approach is essential, as is the need to be self-motivated with the ability to work under pressure and prioritise set tasks and objectives.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Investing in the health and wellbeing of our staff is really important to us.We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours.We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working.You can select your preferences upon application.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Fixed term
Duration
4 months
Working pattern
Part-time
Reference number
205-8056448-A
Job locations
Royal Stoke
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom
Job description
Job responsibilities
Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.
Job description Job responsibilities Please see attached Job Description and Personal Specification for the Junior Operational Services Manager post.
Person Specification
Qualifications
Essential
- Intermediate level qualification or equivalent experience e.g. HNC, Diploma
- Reasonable standard of GSCE A-C (4-9) or equivalent
Desirable
- Diploma/Degree in Management or health related subject
Skills
Essential
- Awareness of NHS plan access Targets
- Diplomacy and ability to deal with difficult situations
- Leadership and team building skills
- Ability to work in a high pressured environment & work to deadlines
- Able to develop strong multi-disciplinary relationships
- Excellent communication skills, oral & written
- Able to positively influence to ensure effective and efficient delivery of service
- Awareness of Trust policies & procedures
- Computer literacy
Desirable
- Ability to develop and deliver action plans in relation to the NHS Agenda
Experience
Essential
- Experience of working in an acute Trust
- Experience of waiting list management
- Experience of management of National Targets
- An understanding of operational management roles
- Experience of Excel, both in data management and data creation
Desirable
- Experience in introducing innovative practice
- Experience of management of change issues
Person Specification Qualifications Essential Intermediate level qualification or equivalent experience e.g. HNC, Diploma Reasonable standard of GSCE A-C (4-9) or equivalent Desirable Diploma/Degree in Management or health related subject Skills Essential Awareness of NHS plan access Targets Diplomacy and ability to deal with difficult situations Leadership and team building skills Ability to work in a high pressured environment & work to deadlines Able to develop strong multi-disciplinary relationships Excellent communication skills, oral & written Able to positively influence to ensure effective and efficient delivery of service Awareness of Trust policies & procedures Computer literacy Desirable Ability to develop and deliver action plans in relation to the NHS Agenda Experience Essential Experience of working in an acute Trust Experience of waiting list management Experience of management of National Targets An understanding of operational management roles Experience of Excel, both in data management and data creation Desirable Experience in introducing innovative practice Experience of management of change issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke
Newcastle Road
Stoke on Trent
ST4 6QG
United Kingdom
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Community Nurse - Stratton Community Nursing Team
Cornwall Partnership NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2327331
Job summary
We are looking for a caring, motivated and dynamic community nurse to join our friendly, professional team.
This is a fixed term contract to cover maternity leave. Expected duration of this post is 9 months. Full or part time hours available.
You will be part of the Stratton Community Nursing Team and you will be based at Stratton Hospital, covering Bude and the surrounding area.We cover Stratton and Neetside GP practices within the local PCN. Your role will require close collaboration with GP's, health and social care colleagues including therapists and voluntary organisations. We would like you to possess commitment to team working and embrace innovative delivery of excellent standards of care. You will need to have a real enthusiasm for community nursing as an autonomous practitioner and a desire for ongoing professional development.
You should also have an understanding of the changing climate of care delivery in the community.
Shift patterns are 0800 - 1600 and 1400 - 2200. Proposed interview date: 21 September 2026
Main duties of the job
This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.
Following an initial induction and ongoing clinical supervision, you will be responsible for: Assessment, planning, implementation and evaluation of care, without direct supervision, to patients, carers and relatives within their home environment. The aim is to enable them to enjoy maximum independence and optimum quality of life.To work in partnership with patients and carers to offer support and advice and promote informed choice.To work autonomously, providing effective, evidence-based care in line with competency and training record and organisational policies, procedures and guidelines.To support all locality teams by working in a flexible way. Moving to work with the team in most need on a daily, weekly or monthly basis as service provision demands.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Pro rata
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Part-time
Reference number
201-26-800
Job locations
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education and Qualifications
Essential
- Registered Nurse (Adult)
- Evidence of recent relevant professional development
- To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required.
- Current Professional Registration - NMC
Desirable
- Hold a post-registration diploma or be working towards a degree
Skills and Aptitude
Essential
- IT skills to include use of Word, Excel, email, internet, recording systems
- The ability to provide skilled, evidence based nursing care to a wide range of patients
- Ability to deal with patients and carers who are under stress.
- Awareness of and adherence to policies including lone worker and manual handling policies
- Current knowledge of developments in nursing and healthcare in general.
Person Specification Education and Qualifications Essential Registered Nurse (Adult) Evidence of recent relevant professional development To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required. Current Professional Registration - NMC Desirable Hold a post-registration diploma or be working towards a degree Skills and Aptitude Essential IT skills to include use of Word, Excel, email, internet, recording systems The ability to provide skilled, evidence based nursing care to a wide range of patients Ability to deal with patients and carers who are under stress. Awareness of and adherence to policies including lone worker and manual handling policies Current knowledge of developments in nursing and healthcare in general.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Stratton Hospital
Hospital Road
Stratton, Bude
EX23 9BR
United Kingdom
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
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Community Diabetes Specialist Nurse
Central London Community Health Trust View all jobs
Posted 27 day(s) ago
Reference: 2327327
Job summary
We are seeking an enthusiastic and motivated Community Specialist Nurse (Diabetes) to join the Community Diabetes Service. The successful candidate will work as part of a multidisciplinary team to deliver high-quality, evidence-based diabetes care, supporting people with diabetes to effectively manage their condition and achieve improved health outcomes.
The post holder will provide specialist assessment, treatment, education, and ongoing support to patients within community settings, working closely with service users, carers, primary care colleagues, and partner organisations. They will contribute to the planning, implementation, and evaluation of individualised care plans, ensuring care is delivered in line with current clinical evidence, national guidance, and local service priorities.
The role offers the opportunity to develop specialist expertise in diabetes management while supporting service development, delivering education and training to healthcare professionals, and participating in quality improvement, audit, and research activities. The successful candidate will demonstrate excellent clinical, communication, and organisational skills, with a commitment to delivering person-centred care and promoting self-management to improve the lives of people living with diabetes.
Main duties of the job
The post holder will:
- Provide specialist assessment, treatment, and management for adults with diabetes in community settings.
- Support and empower patients to self-manage their diabetes and improve health outcomes.
- Deliver expert advice on diabetes treatments, including oral medications and insulin therapy.
- Independently assess, plan, implement, and evaluate personalised care plans.
- Work collaboratively with multidisciplinary teams and primary care partners to coordinate care.
- Manage referrals and provide timely specialist support for patients with complex diabetes needs.
- Educate and support patients, carers, families, and healthcare professionals.
- Contribute to service improvement, clinical audit, research, and quality initiatives.
- Promote and implement evidence-based practice, clinical standards, and guidelines.
- Supervise, mentor, and support colleagues, students, and wider healthcare staff.
- Maintain accurate and comprehensive clinical records.
- Uphold professional accountability in line with the NMC Code and engage in continuous professional development.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£45,953 to £54,254 a year grade depending on experince
Contract
Permanent
Working pattern
Full-time
Reference number
824-NORTH-8143996-A
Job locations
Edgware Community Hospital
Burnt Oak Broadway
London
HA8 0AD
United Kingdom
Job description
Job responsibilities
Please refer to Job description and person specification for outline of skills, knowledge and experience required.
Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification
Job description
Job responsibilities
Please refer to Job description and person specification for outline of skills, knowledge and experience required.
Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification
Person Specification
Qualifications
Essential
- Degree in Nursing or equivalent
- Current registration with the NMC, Showing a registered General Nurse.
- Relevant post registration training in Diabetes eg: Masters or diploma in diabetes management
- Independent Nurse Prescriber or willing to undertake
Desirable
- Mentorship training
- Supervisory skills training
- Post registration training in Cognitive Behavioural Therapy
- Mentorship training
- Supervisory skills training
- Post registration training in Cognitive Behavioural Therapy
Experience
Essential
- Minimum of at least 3 years' experience in managing complex diabetes cases
- Experience in managing a clinical case load
- Experience in the training of students
- Experience in organising and implementing training/teaching programmes for healthcare professionals and clients
- Excellent group education and presentation skills
- Experience of conducting audits and/or research
- Experience in contributing to Service Development, including policy and guideline development
- Experience in supervising others
- Experience working in a multi-disciplinary team
Desirable
- Experience working in Community settings
- Experience with working with change behaviour techniques
Skills
Essential
- Ability to undertake leadership role in clinical speciality
- Advanced skills in the assessment and treatment of clients with diabetes
- Ability to work autonomously
- Ability to work as a team member and promote collaborative multi-disciplinary and multi-agency working.
- Advanced knowledge of evidence based practice associated with diabetes.
- Ability to interpret health and social policies and guidelines and to translate into practice.
- Ability to problem solve, prioritise and demonstrate clinical reasoning based on experience and knowledge.
- Highly developed communication and report writing skills, in verbal and written format.
- Highly developed presentation skills and ability to present to professionals at all levels.
- Ability to manage time effectively, meet deadlines and deal with work pressures and demands.
- Basic IT skills - Microsoft Word, Power point, Excel.
- Knowledge of and commitment to equal opportunities
- Ability to work with clients from a diverse range of backgrounds
Other
Essential
- Able to work calmly in crisis situation
- Personally and professionally responsible
- Able to self-motivate
- Ability to be flexible, adaptable and reliable
- Able to carry out the duties of the post with or without adaptations
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification
Qualifications
Essential
- Degree in Nursing or equivalent
- Current registration with the NMC, Showing a registered General Nurse.
- Relevant post registration training in Diabetes eg: Masters or diploma in diabetes management
- Independent Nurse Prescriber or willing to undertake
Desirable
- Mentorship training
- Supervisory skills training
- Post registration training in Cognitive Behavioural Therapy
- Mentorship training
- Supervisory skills training
- Post registration training in Cognitive Behavioural Therapy
Experience
Essential
- Minimum of at least 3 years' experience in managing complex diabetes cases
- Experience in managing a clinical case load
- Experience in the training of students
- Experience in organising and implementing training/teaching programmes for healthcare professionals and clients
- Excellent group education and presentation skills
- Experience of conducting audits and/or research
- Experience in contributing to Service Development, including policy and guideline development
- Experience in supervising others
- Experience working in a multi-disciplinary team
Desirable
- Experience working in Community settings
- Experience with working with change behaviour techniques
Skills
Essential
- Ability to undertake leadership role in clinical speciality
- Advanced skills in the assessment and treatment of clients with diabetes
- Ability to work autonomously
- Ability to work as a team member and promote collaborative multi-disciplinary and multi-agency working.
- Advanced knowledge of evidence based practice associated with diabetes.
- Ability to interpret health and social policies and guidelines and to translate into practice.
- Ability to problem solve, prioritise and demonstrate clinical reasoning based on experience and knowledge.
- Highly developed communication and report writing skills, in verbal and written format.
- Highly developed presentation skills and ability to present to professionals at all levels.
- Ability to manage time effectively, meet deadlines and deal with work pressures and demands.
- Basic IT skills - Microsoft Word, Power point, Excel.
- Knowledge of and commitment to equal opportunities
- Ability to work with clients from a diverse range of backgrounds
Other
Essential
- Able to work calmly in crisis situation
- Personally and professionally responsible
- Able to self-motivate
- Ability to be flexible, adaptable and reliable
- Able to carry out the duties of the post with or without adaptations
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central London Community Health Trust
Address
Edgware Community Hospital
Burnt Oak Broadway
London
HA8 0AD
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
Edgware Community Hospital
Burnt Oak Broadway
London
HA8 0AD
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Dental Administrator
Peninsula Dental Social Enterprise CIC View all jobs
Posted 27 day(s) ago
Reference: 2327290
Job summary
We have an exciting opportunity for a Dental Administrator to join our team at our state-of-the-art DEP in the City Centre of Plymouth. This role is for 2 days per week (15 hours), 52 weeks a year.
Main duties of the job
Dental Administrators are required to provide a quality telephone call handling, reception and appointment service and assist professional staff with clerical and administrative duties and to support the organisation in ensuring that the Dental Education Facility (DEF) is efficiently organised.
This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students.
About us
Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide NHS treatment and outreach services to local communities in Devon and Cornwall and we work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.
As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£27,329 to £29,224 a year Full time equivialent
Contract
Permanent
Working pattern
Part-time
Reference number
P0007-26-0037
Job locations
Peninsula Dental Social Enterprise
71 New George Street
Plymouth City Centre
Plymouth
Devon
PL1 1RJ
United Kingdom
Job description
Job responsibilities
Key accountabilities:
Carry out general administrative duties and provide administrative support in the organisation and running of the DEF.
To carry out reception duties including dealing with staff, dental students, patients. and their carers, both in person and on the telephone, in a courteous and efficient manner.
To ensure that all information relating to patients, staff and students gained through DEF employment is kept confidential.
Assist with the administration of patient satisfaction questionnaires, research and audits.
To undertake any necessary training in support of the duties of the post holder.
Responsible for ordering stocks and supplies using an electronic ordering system.
Processing of card payments including routine auditing of card payment terminals and end of day reconciliation.
Organises tasks and activities, including maintaining the appointment diary, to maximise effective use of clinical time and patient treatment.
Reporting of untoward incidents and complaints.
Generate patient reports to assist with the management of the patient administration system and clinical appointment diaries.
Undertakes the responsibilities of a key-holder including opening and closing of reception areas.
Apply PDSE and any other departmental policies and procedures to work practice.
Assist with PDSE and/or Peninsula Dental School activities such as open. days, student assessments and national health campaigns.
The post holder will be required to work at or attend meetings at all of the DEFs.The post holder will be required to attend training at locations away from their main place of work.
Assist with additional tasks such as First aid at work and Safeguarding of Children and Vulnerable adults.
Ensuring that all shared working areas are maintained in line with relevant working processes and procedures.
Measures of success:
Demonstrable attention to detail.
Successful outcomes to items listed in role summary and other delegated tasks.
Successful delivery of key priorities and objectives agreed with manager and as part of the performance development review.
Positive customer feedback.
Meets deadlines.
Manages competing demands.
Knowledge, Education and Training:
5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level.
Fluent in written and spoken English language.
Good, effective written and verbal communication skills.
Understanding of confidentiality and measures to implement it.
Willing to undertake further training.
Experience:
Experience of working with people in a public-facing environment (preferred not essential).
Knowledge and experience of using Microsoft Office, Word and E-mail.
Skills:
Excellent communication and interpersonal skills.
Ability to deal with patients who have language difficulties, may be anxious or irate while remaining calm.
Ability to cope well under pressure and be able to solve non-routine problems and enquiries in a busy environment.
Ability to be assertive and use own initiative in sensitive circumstances.
Understanding of the issues surrounding confidentiality.
Ability to work well as part of a team.
Good organisational skills with the ability to plan and prioritise tasks.
Willingness to work flexibly to meet the needs of the School.
Behaviours:
Demonstrates self-leadership.
Demonstrates enthusiasm and commitment at all times.
Demonstrates commitment and support to PDSE, to PDSE managers and to colleagues.
Uses initiative to start and complete tasks without direct supervision.
Takes ownership of tasks.
Can do and positive attitude with a self-starting nature.
Uses own expertise and uses it to develop others.
Supports others to achieve goals.
Forms good working relationships with colleagues to achieve successful outcomes.
Ability to manage multiple tasks and competing demands.
Uses full range of knowledge of dental procedures, including any specialist. knowledge, to support patie
Job description
Job responsibilities
Key accountabilities:
Carry out general administrative duties and provide administrative support in the organisation and running of the DEF.
To carry out reception duties including dealing with staff, dental students, patients. and their carers, both in person and on the telephone, in a courteous and efficient manner.
To ensure that all information relating to patients, staff and students gained through DEF employment is kept confidential.
Assist with the administration of patient satisfaction questionnaires, research and audits.
To undertake any necessary training in support of the duties of the post holder.
Responsible for ordering stocks and supplies using an electronic ordering system.
Processing of card payments including routine auditing of card payment terminals and end of day reconciliation.
Organises tasks and activities, including maintaining the appointment diary, to maximise effective use of clinical time and patient treatment.
Reporting of untoward incidents and complaints.
Generate patient reports to assist with the management of the patient administration system and clinical appointment diaries.
Undertakes the responsibilities of a key-holder including opening and closing of reception areas.
Apply PDSE and any other departmental policies and procedures to work practice.
Assist with PDSE and/or Peninsula Dental School activities such as open. days, student assessments and national health campaigns.
The post holder will be required to work at or attend meetings at all of the DEFs.The post holder will be required to attend training at locations away from their main place of work.
Assist with additional tasks such as First aid at work and Safeguarding of Children and Vulnerable adults.
Ensuring that all shared working areas are maintained in line with relevant working processes and procedures.
Measures of success:
Demonstrable attention to detail.
Successful outcomes to items listed in role summary and other delegated tasks.
Successful delivery of key priorities and objectives agreed with manager and as part of the performance development review.
Positive customer feedback.
Meets deadlines.
Manages competing demands.
Knowledge, Education and Training:
5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level.
Fluent in written and spoken English language.
Good, effective written and verbal communication skills.
Understanding of confidentiality and measures to implement it.
Willing to undertake further training.
Experience:
Experience of working with people in a public-facing environment (preferred not essential).
Knowledge and experience of using Microsoft Office, Word and E-mail.
Skills:
Excellent communication and interpersonal skills.
Ability to deal with patients who have language difficulties, may be anxious or irate while remaining calm.
Ability to cope well under pressure and be able to solve non-routine problems and enquiries in a busy environment.
Ability to be assertive and use own initiative in sensitive circumstances.
Understanding of the issues surrounding confidentiality.
Ability to work well as part of a team.
Good organisational skills with the ability to plan and prioritise tasks.
Willingness to work flexibly to meet the needs of the School.
Behaviours:
Demonstrates self-leadership.
Demonstrates enthusiasm and commitment at all times.
Demonstrates commitment and support to PDSE, to PDSE managers and to colleagues.
Uses initiative to start and complete tasks without direct supervision.
Takes ownership of tasks.
Can do and positive attitude with a self-starting nature.
Uses own expertise and uses it to develop others.
Supports others to achieve goals.
Forms good working relationships with colleagues to achieve successful outcomes.
Ability to manage multiple tasks and competing demands.
Uses full range of knowledge of dental procedures, including any specialist. knowledge, to support patie
Person Specification
Experience
Desirable
- Experience of working with people in a public-facing environment (preferred not essential).
Person Specification
Experience
Desirable
- Experience of working with people in a public-facing environment (preferred not essential).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Peninsula Dental Social Enterprise CIC
Address
Peninsula Dental Social Enterprise
71 New George Street
Plymouth City Centre
Plymouth
Devon
PL1 1RJ
United Kingdom
Employer's website
Employer details
Employer name
Peninsula Dental Social Enterprise CIC
Address
Peninsula Dental Social Enterprise
71 New George Street
Plymouth City Centre
Plymouth
Devon
PL1 1RJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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General Practitioner
Dulais Valley Primary Care Centre View all jobs
Posted 27 day(s) ago
Reference: 2327275
Job summary
Our Training Practice is looking for a six-session a week GP, to join our team. Set in the Community of Seven Sisters, Dulais Valley Primary Care Centre would welcome a GP who would like to develop their own interests and skills within this rural locality.
You will be joining our four existing GPs, pharmacist, two practice nurses and two Health Care Support Workers serving approximately 6000 patients which includes a very low percentage home visit requirement.
Our 3 GP partners are experienced trainers; they would encourage you to engage in the in the teaching opportunities to continue to develop your own learning and skill set.
We currently train GP trainees and Swansea University GEM students. In future we have ambitions to increase our training scope to include pharmacy students/pre-registration.
Main duties of the job
We are fortunate to have, Health Visitor Services, District Nurses and various health board and Cluster services being held at our practice, services include; retinal screening, physiotherapy, social prescribing, heart failure clinic, breast screening and Aneurysm screening. We currently offer Implant and coil fitting and we are in the process of setting up joint injection Clinics, scheduled to commence in the Autumn. We are open to exploring opportunities to expand our additional services for future growth of the Practice.
Ideally, we would require you to work, Monday Wednesday but there is some flexibility. This post would attract 6 weeks annual leave and a week of study leave per annum. All bank holidays are pro-rata. Partnership is something that we would consider with the right candidate.
We have a lovely purpose-built building with very spacious consultation rooms, comfortable relaxation areas and staff facilities. We have ample staff and patient parking, we are situated just a twenty-minute commute from junction 43 of the M4 or the A465 at Glynneath, which makes it easily accessible.
Currently the computer systems we utilise are Ask my GP, EMIS and Docman.
For further information please contact [email protected] (GP) or [email protected] (Practice Manager)
About us
Work as part of a multi-disciplinary, very high QOF achieving team sharing clinical knowledge and experience in a rural GP Practice. The practice supports GP trainees and Swansea University GEM students. Manage patient caseloads and deal with a wide range of health needs in a primary care setting and undertake additional professional roles and responsibilities as agreed at appointment. Ensure awareness, compliance and undertaking of all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health, and safety. The successful applicant should also effectively communicate and respect the privacy, dignity, needs and beliefs of patients, carers, and colleagues, and behave in a welcoming manner that is nonjudgmental to the individual, respecting their circumstances, feelings priorities and rights.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
Depending on experience to be confirmed at interview
Contract
Permanent
Working pattern
Part-time
Reference number
A3166-26-0005
Job locations
Dulais Road
Seven Sisters
Neath
SA10 9EY
United Kingdom
Job description
Job responsibilities
General Practitioner dealing patients face to face, telephone consultations. Also liaising with patients via our computer platform ask my GP
Job description
Job responsibilities
General Practitioner dealing patients face to face, telephone consultations. Also liaising with patients via our computer platform ask my GP
Person Specification
Qualifications
Essential
- MBBCH or equivalent
- MRCGP
Desirable
- ideally minor surgery but not essential
Person Specification
Qualifications
Essential
- MBBCH or equivalent
- MRCGP
Desirable
- ideally minor surgery but not essential
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dulais Valley Primary Care Centre
Address
Dulais Road
Seven Sisters
Neath
SA10 9EY
United Kingdom
Employer's website
https://www.dulaisvalleyprimarycare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dulais Valley Primary Care Centre
Address
Dulais Road
Seven Sisters
Neath
SA10 9EY
United Kingdom
Employer's website
https://www.dulaisvalleyprimarycare.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Community Mental Health Team Manager
South London and Maudsley NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2327269
Job summary
A rare and exciting opportunity has arisen to join the Lambeth older adults community mental health team (CMHT) as the team manager. We are looking for an enthusiastic, motivated individual who is committed to working with older adults and wants to develop or consolidate their management skills within a supportive team. The successful applicant will have a proven ability to lead in implementing and sustaining changes, and an ability to work collaboratively and bring people together.
The Lambeth CMHT provides community based mental health care for people over the age of 65 (or patients under this age with an early-onset dementia) living in the London borough of Lambeth. You would be working within a dedicated team of multi-disciplinary professionals, and be part of a supportive network of community team managers and clinical specialists. Crucial to the role is the ability to communicate effectively with staff, service users, carers and outside agencies, and to think flexibly and creatively. The role is a band 7 full time post and is open to health and social work professionals with a current clinical registration.
Main duties of the job
The team manager's role is to take overall operational management responsibility for the CMHT. They will work with a small leadership team comprising a clinical nurse specialist, clinical specialist OT, and two consultant psychiatrists to ensure that the services provided by the CMHT are evidence-based, efficient, responsive, needs led, user-focussed and of the highest quality, and that the team is a reflective learning environment where practitioners feel supported to learn from each other, and feedback from patients and carers is valued.
The CMHT is a multi-disciplinary team comprising community psychiatric nurses, occupational therapists, psychology and psychotherapy staff, psychiatrists and administrators, and operates on an annual budget of approximately £1.9 million, including around 20 whole-time equivalent staff. The team manager is responsible for ensuring the team is managed in a financially sustainable way, and that all Trust policies and procedures are adhered to, including supervision and appraisal, sickness and annual leave management, and health and safety. The role will include regular review of data on activity and performance, and leading service improvement work to address any areas of need within this. It will also involve working closely with other teams across PMOA, as well as the governance team, safeguarding lead, professional leads, business manager and clinical service lead to ensure a joined-up approach to care and team development.
About us
The team is based within a well functioning Directorate, with leadership in Community Older Adult services found to be outstanding in the most recent CQC inspection. This post offers a chance to learn and develop a broad portfolio of skills within a new and supportive management structure. Regular support and supervision will be provided to enable development into the role, along with opportunities to identify and meet learning needs. The Directorate supports career development and retention.
The service is based at the Maudsley hospital, although the majority of clinical work is undertaken as home visits in patients' own homes, so the successful applicant must be able to travel across the borough (NB: public transport links are good, so driving is not essential).
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NUR-8195972-FR
Job locations
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Job description
Job responsibilities
1) To ensure the effective operational management of the CMHT. To ensure procedures are in place to support receipt of referrals, assessment, allocation and closing of cases. To ensure systems are in place to register and review service users under CPA and Section 117 aftercare. 2) To ensure that all relevant Trust, Social Services and local policies are complied with including Safeguarding procedures and the Care Act 2014. To assist in the development of integrated operational and clinical policies to support the work of community services in keeping with national and local policy.3) To arrange regular team meetings, seek to promote a working environment which is open, honest, supportive as well as forward and outward looking. To promote equality and value diversity. To actively promote the workplace as a learning environment encouraging everyone to learn from each other and from external good practice, policy and best evidence alongside appropriate training. 4) To ensure the efficient use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix. To lead on the recruitment and selection of staff within the CMHT. To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required in keeping with Trust policy and procedures.5) Coordinate and delegate work and review staff performance. To work with professional leads to ensure arrangements are in place within the team for effective management and professional/clinical supervision of staff and caseloads. To ensure all staff are in receipt of regular appraisal and professional development support.6) To develop and maintain procedures which result in good communication within the CMHT, across the locality and with external and partner agencies. To develop and maintain strong working relationships with GPs, Social Service colleagues, other service providers and voluntary groups in order to ensure the promotion and development of seamless services for service users and carers across the Borough. To represent the service at meetings and other forums as agreed by line manager. 7) To ensure that clinical governance policy and procedures are implemented. To undertake investigations into complaints and incidents and implement recommendations arising from these. To undertake audit of clinical activity as required.
8) Maintain and develop an environment and culture that improves health, safety and security. To ensure that all staff, service users and visitors adhere to the Health and Safety Work Act and other relevant legislation and ensure that the Trust's procedures are followed and all staff attend mandatory training. To ensure that Health and Safety risk assessments are regularly undertaken of the CMHT physical environment and clinical work, taking immediate action to deal with any problems which might affect service users, visitors or staff.9) Coordinate, monitor and review the use of the team's financial resources. To be responsible for the budgets within the CMHT ensuring that the team works effectively within their allocated financial framework and Trust policy. To ensure that measures are in place to ensure expenditure remains within the limits of the agreed budget and the Trust obtains value for money for all goods and services. To contribute to the directorate business plan and team budget setting.10) Support the implementation of integrated information systems e.g. electronic Patient Journey System and ensure timely inputting of information by CMHT members so as to support effective Trust and Social Service reporting requirements and to ensure that clinical records are maintained to a high standard. To use information to support team clinical and managerial practice. To provide reports and feedback as required on the progress and activity of the team.11) To undertake assessment and care management and carry a caseload as appropriate. To work in co-operation with team members and other agencies to assess, develop, implement and evaluate high quality packages of client centred care. To attend regular management/professional supervision. To acknowledge own limitations and discuss/identify/access training as appropriate and be aware of and to reflect on own practice as a manager/clinician. To be aware of and adhere to all Trust's policies acting as a role model to other staff. To continue to meet professional standards of practice and relevant professional legislation
Job description
Job responsibilities
1) To ensure the effective operational management of the CMHT. To ensure procedures are in place to support receipt of referrals, assessment, allocation and closing of cases. To ensure systems are in place to register and review service users under CPA and Section 117 aftercare. 2) To ensure that all relevant Trust, Social Services and local policies are complied with including Safeguarding procedures and the Care Act 2014. To assist in the development of integrated operational and clinical policies to support the work of community services in keeping with national and local policy.3) To arrange regular team meetings, seek to promote a working environment which is open, honest, supportive as well as forward and outward looking. To promote equality and value diversity. To actively promote the workplace as a learning environment encouraging everyone to learn from each other and from external good practice, policy and best evidence alongside appropriate training. 4) To ensure the efficient use of human resources ensuring safe levels of staffing which reflect the necessary and appropriate skill mix. To lead on the recruitment and selection of staff within the CMHT. To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required in keeping with Trust policy and procedures.5) Coordinate and delegate work and review staff performance. To work with professional leads to ensure arrangements are in place within the team for effective management and professional/clinical supervision of staff and caseloads. To ensure all staff are in receipt of regular appraisal and professional development support.6) To develop and maintain procedures which result in good communication within the CMHT, across the locality and with external and partner agencies. To develop and maintain strong working relationships with GPs, Social Service colleagues, other service providers and voluntary groups in order to ensure the promotion and development of seamless services for service users and carers across the Borough. To represent the service at meetings and other forums as agreed by line manager. 7) To ensure that clinical governance policy and procedures are implemented. To undertake investigations into complaints and incidents and implement recommendations arising from these. To undertake audit of clinical activity as required.
8) Maintain and develop an environment and culture that improves health, safety and security. To ensure that all staff, service users and visitors adhere to the Health and Safety Work Act and other relevant legislation and ensure that the Trust's procedures are followed and all staff attend mandatory training. To ensure that Health and Safety risk assessments are regularly undertaken of the CMHT physical environment and clinical work, taking immediate action to deal with any problems which might affect service users, visitors or staff.9) Coordinate, monitor and review the use of the team's financial resources. To be responsible for the budgets within the CMHT ensuring that the team works effectively within their allocated financial framework and Trust policy. To ensure that measures are in place to ensure expenditure remains within the limits of the agreed budget and the Trust obtains value for money for all goods and services. To contribute to the directorate business plan and team budget setting.10) Support the implementation of integrated information systems e.g. electronic Patient Journey System and ensure timely inputting of information by CMHT members so as to support effective Trust and Social Service reporting requirements and to ensure that clinical records are maintained to a high standard. To use information to support team clinical and managerial practice. To provide reports and feedback as required on the progress and activity of the team.11) To undertake assessment and care management and carry a caseload as appropriate. To work in co-operation with team members and other agencies to assess, develop, implement and evaluate high quality packages of client centred care. To attend regular management/professional supervision. To acknowledge own limitations and discuss/identify/access training as appropriate and be aware of and to reflect on own practice as a manager/clinician. To be aware of and adhere to all Trust's policies acting as a role model to other staff. To continue to meet professional standards of practice and relevant professional legislation
Person Specification
Qualifications
Essential
- Degree or Masters Level Qualification in Nursing (Mental Health or Learning Disability), Occupational Therapy or Social Work OR equivalent diploma plus relevant work experience.
- Registration with an appropriate professional body (NMC, HCPC, Social Work England)
- Evidence of continued professional development
Desirable
- Further training in leadership and management
- Further training relevant to care of mental health of older adults
Experience
Essential
- Proven experience of using a range of professional and management skills within a community based service.
- Experience of assessment and casework which meets the needs of older adults with mental health problems who require community care and an ability to engage a team to implement this in a systematic way
- Evidence of a flexible and sensitive approach to care and service provision.
Desirable
- Experience of project management/Quality Improvement
- Experience of management and supervision of clinical and non-clinical staff
Skills and Abilities
Essential
- Ability to present ideas with clarity and in a persuasive and influential style and to a diverse audience
- Ability to enthuse others, co-ordinate and motivate a team
- Ability to build and maintain high standards of communication with a variety of personnel and agencies at all levels
- Ability to negotiate and reach compromises in verbal discussions in a manner which inspires confidence and respect from others
- Ability to lead and sustain change to ensure the promotion and development of seamless services for service users and carers
- Ability to communicate effectively both verbally and in writing
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
Desirable
- Methodical approach to work with attention to detail but still able to balance several tasks at once.
- Innovative, creative and a willingness to try something new
- Appreciation of the complexities of the clinical management role and how to balance clinical and non-clinical responsibilities
Knowledge
Essential
- Sound knowledge of current issues in the care of older people with dementia and acute mental health problems within the community
- Working knowledge of all relevant legislation associated with mental health care, including MHA, Care Act, CPA and Human Rights Ac
- An understanding of care management processes and policy framework in older persons care
Desirable
- Understanding of the role and function of other organisations providing services to older people with mental health problems
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary
Person Specification
Qualifications
Essential
- Degree or Masters Level Qualification in Nursing (Mental Health or Learning Disability), Occupational Therapy or Social Work OR equivalent diploma plus relevant work experience.
- Registration with an appropriate professional body (NMC, HCPC, Social Work England)
- Evidence of continued professional development
Desirable
- Further training in leadership and management
- Further training relevant to care of mental health of older adults
Experience
Essential
- Proven experience of using a range of professional and management skills within a community based service.
- Experience of assessment and casework which meets the needs of older adults with mental health problems who require community care and an ability to engage a team to implement this in a systematic way
- Evidence of a flexible and sensitive approach to care and service provision.
Desirable
- Experience of project management/Quality Improvement
- Experience of management and supervision of clinical and non-clinical staff
Skills and Abilities
Essential
- Ability to present ideas with clarity and in a persuasive and influential style and to a diverse audience
- Ability to enthuse others, co-ordinate and motivate a team
- Ability to build and maintain high standards of communication with a variety of personnel and agencies at all levels
- Ability to negotiate and reach compromises in verbal discussions in a manner which inspires confidence and respect from others
- Ability to lead and sustain change to ensure the promotion and development of seamless services for service users and carers
- Ability to communicate effectively both verbally and in writing
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
Desirable
- Methodical approach to work with attention to detail but still able to balance several tasks at once.
- Innovative, creative and a willingness to try something new
- Appreciation of the complexities of the clinical management role and how to balance clinical and non-clinical responsibilities
Knowledge
Essential
- Sound knowledge of current issues in the care of older people with dementia and acute mental health problems within the community
- Working knowledge of all relevant legislation associated with mental health care, including MHA, Care Act, CPA and Human Rights Ac
- An understanding of care management processes and policy framework in older persons care
Desirable
- Understanding of the role and function of other organisations providing services to older people with mental health problems
- Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Maudsley Hospital
Denmark Hill
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 27 day(s) ago
Reference: 2327261
Job summary
The NHS 10 year plan puts care in the community at it's heart, providing personalised, accessible and holistic support closer to home and to be able to rise to the challenges of increasing complexity and acuity. Enhanced community services will come together to support the person to stay safe and independent in the place they call home.
If you want to be part of this exciting challenge then consider coming to work with CSH Surrey. We are looking for talented, forward- thinking Nursing Associates to join our Community Nursing services.
The successful applicant will be supporting the Nursing workforce to provide safe and effective care under the indirect supervision of a Registered Nurse (RN). You will be working within the scope of your practice, providing, holistic nursing care to our patients living within a defined geographical location within the community. You will support and supervise HCAs, Trainee Nursing Associates and Pre-registration nurses. You may also be expected to participate in service improvement initiatives and audits. This role will continue to develop through the acquisition of further skills based on the Nursing and Midwifery Council (2018) guidelines and the development, going forwards of the Nursing Associate role.
Please note that Visa sponsorship is not available for this position. Candidates must possess valid UK right-to-work documentation.
Main duties of the job
The main duties of the Nursing Associate role are to
Deliver clinical care to patients as required within set protocols and within the scope of the Nursing Associates practice.
Contribute to patient assessment (after appropriate delegation from the RN) and plan and deliver high standards of care.
Co-ordinate a team of Health Care Assistants in care delivery and, where appropriate, other students
Take responsibility for a group/caseload of patients as required and when delegated by a RN.
Delegate tasks (not responsibility) to other members of the clinical care team as appropriate, e.g. Healthcare support workers, family members and lay carers.
Assist in the delivery of health promotion advice as appropriate to role and in line with own level of competence.
Undertake agreed delegated enhanced tasks as specified in local Standard Operating Procedures (SOPs), competencies under the indirect supervision of an RN.
About us
CSH Surrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.
Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.
We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!
We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£29,812 to £32,715 a year includes HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B9074-26-0028-2
Job locations
Staines Health Centre
Knowle Green
Staines
TW18 1XD
United Kingdom
Job description
Job responsibilities
Communication:
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Play an active role as members of interdisciplinary teams.
Provide accurate handovers to members of the nursing team and MDT.
Undertake responsibilities in relation to communication and collaboration.
Analytical and Judgement Skills:
Contribute to on-going assessment and evaluation of care recognising when it is necessary to refer to others.
Recognise signs of deterioration and escalate appropriately.
Recognise and report any situations, behaviour or errors that could result in poor care outcomes.
Recognise the need for referral and the role of the specialist nurse; and is able to contribute to the referral process.
Delegate to others in the team e.g. health care support workers, apprentices.
Identify risks to safety or experience and take appropriate action, putting the best interests, needs and preferences of people first.
Support people to improve and maintain their mental, physical, behavioural health and wellbeing.
Active involvement in the prevention of and protection against disease and ill health.
Planning and Organisational Skills:
Assist in the ordering, checking, unpacking and storing of items delivered to the clinical area and follow up orders as appropriate.
Patient/Client Care:
Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality. Provide nursing care that is safe and compassionate.
Provide compassionate, safe and effective care and support to people in a range of care settings.
Monitor the condition and health needs of people within their care on a continual basis in partnership with people, families, and carers.
Undertake and perform clinical skills to enhance the delivery of patient care, this will include Venepuncture and Removal of clips and sutures.
Measure, monitor & record the following vital signs:- Temperature, Blood pressure, Pulse, Respiration, SATs, Neurological observations, Pain score, and reporting and escalating appropriately on NEWS scoring.
Perform and record blood glucose levels utilising blood glucose monitoring equipment reporting adverse results to RN.
Insert urinary catheters as per CSH Policy under the indirect supervision of a RN.
Perform and record urinalysis as per CSH policy, reporting adverse results to RN.
Administration of medication under the indirect supervision of a RN upon successful completion of competencies, and in line with CSH policy and the NMC (2018) Standards of proficiency Annexe B Procedures Standards of Proficiency. Via the following routes: oral; intra Muscular Injections; subcutaneous injections; topical; inhaled; per rectal/vaginal and enteral.
Obtain requested specimens and ensure transportation to appropriate department Faeces, Sputum, and Exudates e.g. swabs nose, exit site, wound site, etc.
Perform basic life support, give assistance to professionals during advanced life- support techniques.
Contribute to the safe and timely discharge of all patients.
Assist in the delivery of health promotion advice as appropriate to role and in line with own level of competence, e.g. Smoking Cessation and diabetes management.
Contribute to the provision of care for people, including those with complex needs.
Understand the roles of a range of professionals and carers from other organisations and settings who may be participating in the care of a person and their family.
Policy and Service development:
Maintain professional behaviour and attitude at all times, and demonstrate excellent customer care skills in line with the CSH Values
Adhere to CSH Uniform Policy.
Understand and adhere to CSH Zero Tolerance (Violence and Aggression) policy.
To be aware of, and demonstrate adherence to, CSH policy on infection control and waste disposal. To adhere to the principles of universal precautions in all aspects of patient care.
Ensure all equipment is cleaned after use in line with CSH Policy.
Complete CSH competencies and Preceptorship programme.
Adhere to the recommendations for the Control of Substances Hazardous to Health (COSHH) and risk assessments appropriate to the clinical area.
Engage in public health, community development, and in the reduction of health inequalities.
Be familiar with, comply and be able to access all CSH Policies and Procedures
Human Resources:
Support and supervise others e.g. health care support workers, apprentices - including Trainee Nursing Associates.
Researchand Development:
As directed by manager undertakes audits in the clinical area and participates in research where appropriate.
Take a key role in service improvement initiatives where appropriate.
Freedom to Act:
The Nursing Associate will be proficient and competent and work within their scope of practice as governed by the NMC Code (2018) and NMC Standards of Proficiency ( 2018).
Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care.
Maintain responsibility for the identification of own continuing educational needs and development. Reflect on own practice to identify development goals and formulate a Personal Development Plan and take part in annual appraisal.
Promote and value the rights and responsibilities and diversity of individuals.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
Improve the quality of care by contributing to the continuous monitoring of peoples experience of care.
Job description
Job responsibilities
Communication:
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Play an active role as members of interdisciplinary teams.
Provide accurate handovers to members of the nursing team and MDT.
Undertake responsibilities in relation to communication and collaboration.
Analytical and Judgement Skills:
Contribute to on-going assessment and evaluation of care recognising when it is necessary to refer to others.
Recognise signs of deterioration and escalate appropriately.
Recognise and report any situations, behaviour or errors that could result in poor care outcomes.
Recognise the need for referral and the role of the specialist nurse; and is able to contribute to the referral process.
Delegate to others in the team e.g. health care support workers, apprentices.
Identify risks to safety or experience and take appropriate action, putting the best interests, needs and preferences of people first.
Support people to improve and maintain their mental, physical, behavioural health and wellbeing.
Active involvement in the prevention of and protection against disease and ill health.
Planning and Organisational Skills:
Assist in the ordering, checking, unpacking and storing of items delivered to the clinical area and follow up orders as appropriate.
Patient/Client Care:
Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality. Provide nursing care that is safe and compassionate.
Provide compassionate, safe and effective care and support to people in a range of care settings.
Monitor the condition and health needs of people within their care on a continual basis in partnership with people, families, and carers.
Undertake and perform clinical skills to enhance the delivery of patient care, this will include Venepuncture and Removal of clips and sutures.
Measure, monitor & record the following vital signs:- Temperature, Blood pressure, Pulse, Respiration, SATs, Neurological observations, Pain score, and reporting and escalating appropriately on NEWS scoring.
Perform and record blood glucose levels utilising blood glucose monitoring equipment reporting adverse results to RN.
Insert urinary catheters as per CSH Policy under the indirect supervision of a RN.
Perform and record urinalysis as per CSH policy, reporting adverse results to RN.
Administration of medication under the indirect supervision of a RN upon successful completion of competencies, and in line with CSH policy and the NMC (2018) Standards of proficiency Annexe B Procedures Standards of Proficiency. Via the following routes: oral; intra Muscular Injections; subcutaneous injections; topical; inhaled; per rectal/vaginal and enteral.
Obtain requested specimens and ensure transportation to appropriate department Faeces, Sputum, and Exudates e.g. swabs nose, exit site, wound site, etc.
Perform basic life support, give assistance to professionals during advanced life- support techniques.
Contribute to the safe and timely discharge of all patients.
Assist in the delivery of health promotion advice as appropriate to role and in line with own level of competence, e.g. Smoking Cessation and diabetes management.
Contribute to the provision of care for people, including those with complex needs.
Understand the roles of a range of professionals and carers from other organisations and settings who may be participating in the care of a person and their family.
Policy and Service development:
Maintain professional behaviour and attitude at all times, and demonstrate excellent customer care skills in line with the CSH Values
Adhere to CSH Uniform Policy.
Understand and adhere to CSH Zero Tolerance (Violence and Aggression) policy.
To be aware of, and demonstrate adherence to, CSH policy on infection control and waste disposal. To adhere to the principles of universal precautions in all aspects of patient care.
Ensure all equipment is cleaned after use in line with CSH Policy.
Complete CSH competencies and Preceptorship programme.
Adhere to the recommendations for the Control of Substances Hazardous to Health (COSHH) and risk assessments appropriate to the clinical area.
Engage in public health, community development, and in the reduction of health inequalities.
Be familiar with, comply and be able to access all CSH Policies and Procedures
Human Resources:
Support and supervise others e.g. health care support workers, apprentices - including Trainee Nursing Associates.
Researchand Development:
As directed by manager undertakes audits in the clinical area and participates in research where appropriate.
Take a key role in service improvement initiatives where appropriate.
Freedom to Act:
The Nursing Associate will be proficient and competent and work within their scope of practice as governed by the NMC Code (2018) and NMC Standards of Proficiency ( 2018).
Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care.
Maintain responsibility for the identification of own continuing educational needs and development. Reflect on own practice to identify development goals and formulate a Personal Development Plan and take part in annual appraisal.
Promote and value the rights and responsibilities and diversity of individuals.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
Improve the quality of care by contributing to the continuous monitoring of peoples experience of care.
Person Specification
Qualifications
Essential
- Registered Nursing Associate on the NMC register
- Nursing Associate foundation degree qualification
- GCSE Grade A-C / 4-9 in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
- Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
- Understands and acts in line with NMC professional standards for practice contained within The Code
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understand requirements for NMC professional Revalidation
- Competent IT skills relevant to role
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own workload, and that of others e.g. Healthcare Support Workers
- Able to recognise when escalation to a registered professional is required.
- Ability to deal with non-routine and unpredictable nature of workload.
Desirable
- Experience of providing and receiving complex, sensitive information
- Demonstrates knowledge of clinical governance and clinical effectiveness
- Demonstrates an understanding of current issues relating to the NHS
- Experience in Cerner applications or similar EPR
Additional Requirements
Essential
- Flexibility in working pattern
- Ability to travel to other sites
Person Specification
Qualifications
Essential
- Registered Nursing Associate on the NMC register
- Nursing Associate foundation degree qualification
- GCSE Grade A-C / 4-9 in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
- Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
- Understands and acts in line with NMC professional standards for practice contained within The Code
- Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
- Understand requirements for NMC professional Revalidation
- Competent IT skills relevant to role
- Ability to take part in reflective practice and clinical supervision activities
- Ability to organise and prioritise own workload, and that of others e.g. Healthcare Support Workers
- Able to recognise when escalation to a registered professional is required.
- Ability to deal with non-routine and unpredictable nature of workload.
Desirable
- Experience of providing and receiving complex, sensitive information
- Demonstrates knowledge of clinical governance and clinical effectiveness
- Demonstrates an understanding of current issues relating to the NHS
- Experience in Cerner applications or similar EPR
Additional Requirements
Essential
- Flexibility in working pattern
- Ability to travel to other sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
CSH Surrey
Address
Staines Health Centre
Knowle Green
Staines
TW18 1XD
United Kingdom
Employer's website
https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)
Employer details
Employer name
CSH Surrey
Address
Staines Health Centre
Knowle Green
Staines
TW18 1XD
United Kingdom
Employer's website
https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: 2325541
Job summary
Yellow Practice is looking for an experienced, friendly and confident GP Receptionist / Administrator to join our small and supportive team in Walton-on-Thames.
We are specifically looking for someone with previous GP practice experience who is confident using EMIS Web and Accurx. Experience using X-on/Surgery Connect would be an advantage.
This is a busy patient-facing role requiring excellent communication, organisation and IT skills. The successful candidate will deal with patients by telephone and face to face, manage appointments, process patient requests and support clinicians and colleagues with day-to-day administration.
We are looking for someone who understands the demands of GP reception, can prioritise competing requests, maintain confidentiality and recognise when concerns need to be escalated to the clinical team.
This is a part-time position. The exact working pattern can be discussed with the successful candidate.
Main duties of the job
The post holder will provide reception and administrative support to patients, clinicians and the wider practice team.
Duties will include managing the reception desk, answering telephone calls, booking, cancelling and amending appointments using EMIS Web, processing patient enquiries and directing requests appropriately.
The post holder will use Accurx for patient communication and practice workflows, maintain accurate patient records and process administrative tasks, correspondence, referrals, recalls and follow-up.
They will support clinicians with administrative requests and ensure information is recorded accurately and directed to the appropriate member of the team.
The role requires the ability to recognise urgent or concerning patient requests and escalate these appropriately in accordance with practice procedures.
The successful candidate will maintain confidentiality, communicate professionally and work flexibly with colleagues to support the safe and efficient running of the practice.
About us
Yellow Practice is a friendly NHS GP practice based in Walton-on-Thames, Surrey.
We are a small team providing primary care services to our local community. We work closely together and value kindness, reliability, good communication and teamwork.
Our reception team is central to the safe and effective running of the practice and is often the first point of contact for our patients. We therefore value receptionists who are approachable and helpful while also being organised, accurate and able to manage competing demands.
We use EMIS Web as our clinical system, Accurx for patient communication and digital workflows, and X-on/Surgery Connect for our telephone system.
We are looking for an experienced GP receptionist who can become an effective member of our team quickly and who understands the importance of patient confidentiality, safe care navigation and appropriate escalation of clinical concerns.
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A1165-26-0001
Job locations
Rodney Road
Walton-on-thames
Surrey
KT12 3LB
United Kingdom
Job description
Job responsibilities
The GP Receptionist / Administrator is an important member of the practice team and is often the first point of contact for patients.
The post holder will provide a professional, efficient and helpful reception and administrative service. Duties will include answering telephone calls, managing the reception desk, booking and amending appointments, processing patient requests and maintaining accurate records using EMIS Web.
The post holder will use Accurx for patient communication and digital workflows and will support referrals, recalls, correspondence, scanning and other administrative processes.
They must be able to recognise requests requiring urgent attention and escalate these appropriately to the clinical team.
The successful candidate will work closely with GPs and other members of the practice team, maintain patient confidentiality and follow practice policies and procedures.
Previous GP reception experience and confidence using EMIS Web and Accurx are essential.
Job description
Job responsibilities
The GP Receptionist / Administrator is an important member of the practice team and is often the first point of contact for patients.
The post holder will provide a professional, efficient and helpful reception and administrative service. Duties will include answering telephone calls, managing the reception desk, booking and amending appointments, processing patient requests and maintaining accurate records using EMIS Web.
The post holder will use Accurx for patient communication and digital workflows and will support referrals, recalls, correspondence, scanning and other administrative processes.
They must be able to recognise requests requiring urgent attention and escalate these appropriately to the clinical team.
The successful candidate will work closely with GPs and other members of the practice team, maintain patient confidentiality and follow practice policies and procedures.
Previous GP reception experience and confidence using EMIS Web and Accurx are essential.
Person Specification
Qualifications
Essential
- Good standard of general education, including English and Maths or equivalent.
- Good written and spoken English.
- Good IT and keyboard skills.
- Evidence of training or experience relevant to GP reception and administration.
- Willingness to undertake mandatory practice training and ongoing professional development.
Desirable
- Qualification in administration, business administration, customer service or healthcare.
- Training relevant to NHS general practice or primary care.
- Care navigation or GP reception training.
- Information Governance and Data Security training.
- Safeguarding training.
- Training in EMIS Web, Accurx or other primary care systems.
Person Specification
Qualifications
Essential
- Good standard of general education, including English and Maths or equivalent.
- Good written and spoken English.
- Good IT and keyboard skills.
- Evidence of training or experience relevant to GP reception and administration.
- Willingness to undertake mandatory practice training and ongoing professional development.
Desirable
- Qualification in administration, business administration, customer service or healthcare.
- Training relevant to NHS general practice or primary care.
- Care navigation or GP reception training.
- Information Governance and Data Security training.
- Safeguarding training.
- Training in EMIS Web, Accurx or other primary care systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Yellow Practice
Address
Rodney Road
Walton-on-thames
Surrey
KT12 3LB
United Kingdom
Employer's website
Employer details
Employer name
Yellow Practice
Address
Rodney Road
Walton-on-thames
Surrey
KT12 3LB
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Clinical Fellow in Haemato-Oncology - CLL/Lymphoma
The Royal Marsden NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2325530
Job summary
This is an exciting time to be involved in CLL/Lymphoma management, with major advances in diagnostics and target therapies, including cellular immunotherapy. We are seeking to appoint a clinical research fellow on a fixed term basis for 12 months. The post will support the lymphoma service primarily at the Sutton site. The fellow will attend the major Wednesday CLL/Lymphoma clinic in Sutton and there may be instances when the candidate is required to cover the clinics in Chelsea. An important part of the role will be to support the clinical trial activity and it is anticipated that the candidate will review the patients in early phase clinical trials under the supervision of the Consultants. It is also anticipated that the postholder would carry out a clinical research project with an aim to publish results in peer reviewed journals. The post would not form part of study for a higher degree (PhD or research MD) although there may be opportunities to move into a higher degree following the post. The job would be ideal for a candidate who wanted to gain a deeper experience of CLL/Lymphoma management and to learn about clinical trial set up and delivery, including phase I/II trials, at a leading tertiary centre.
Main duties of the job
o Contribute to the provision of a comprehensive, efficient and high-quality evidence-based Haemato-oncology service, under the supervision of covering Consultants.o Supervision of ST1/2 trainees covering the Haemato-oncology ward.o Participate in multi-disciplinary team meetings and departmental educational meetings.o Participate in and develop multi-disciplinary comprehensive care and support for patients and their families.o To have regard at all times to the clinical and quality standards set out in the NHS Cancer Plan, the Improving Outcomes reports and National Institute for Clinical Excellence (NICE) guidance reports.o To contribute to the clinical governance work undertaken in the Clinical Unit building on standards of best haematological practice. This will include participation in audit, CPD and other activities associated with Clinical and Research Governance as required by the Trust and/or by The Royal College.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
07 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£76,582 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
282-C1853-MED
Job locations
The Royal Marsden Hospital
Sutton
SM2 5PT
United Kingdom
Job description
Job responsibilities
Please see the attached Job description and person specification for the full details about the role.
Job description
Job responsibilities
Please see the attached Job description and person specification for the full details about the role.
Person Specification
Qualifictaions
Essential
- MBBS or equivalent
- MRCP or equivalent
- Eligible for full GMC registration and licence to practise
Desirable
- FRCPath Part 1 or equivalent
Experience
Essential
- Experience in Haemato-Oncology at Specialist Registrar level
- Broad-based knowledge and understanding of Haematological Oncology
- Experience of clinical audit
Person Specification
Qualifictaions
Essential
- MBBS or equivalent
- MRCP or equivalent
- Eligible for full GMC registration and licence to practise
Desirable
- FRCPath Part 1 or equivalent
Experience
Essential
- Experience in Haemato-Oncology at Specialist Registrar level
- Broad-based knowledge and understanding of Haematological Oncology
- Experience of clinical audit
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
The Royal Marsden Hospital
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Dental Officer for Prisons
Kent Community Health NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2325527
Job summary
Kent Community Health NHS Foundation Trust Dental Services holds several NHS contracts and is commissioned to provide Dental Access and specialised referral services in Community Dental Services and prison dentistry from 20 sites, with general anaesthetic sessions at three hospitals.
It also provides local authority contracts to deliver oral health promotion and non- commissioned services including training and dental engineering
Main duties of the job
- To provide dental care for patients currently being detained by Her Majesty at HMP sites across Kent.
- Involve patients in their care and treatment. Offer information, support and motivation to patients regarding oral health, diet and smoking
- To work with other healthcare professionals and stakeholders to provide a seamless care package for KCHFT dental patients
- Monitor the application of clinical governance practice including dental nurse standards, infection control and cross infection
- Participate in audits as directed by senior management or the Dental Strategic Business Unit Quality Group (DSBUQG)
- Comply with Dental Practice Inspections as organised through the Area teams, and ensure delivery of all CQC outcomes for patient care
- Comply with all KCHFT clinical and non-clinical policies
- Act as an ambassador for the dental service, lead and positively motivate the teams, focus on patient outcomes and key performance indicators and activities
- Attend and chair meetings as directed by the senior management team
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
07 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£54,502 to £81,753 a year pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
846-8014932-TS-3
Job locations
HMP Rochester
Rochester
ME1 3QS
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Dental degree (BDS, BChd or recognised equivalent
- Satisfactory completion of Dental Foundation Training year.
- Performer Number with NHS England
Desirable
- Experience of providing dentistry in General practice.
- Other qualification registered with the General Dental Council
- MFDS, MJDF
Experience
Essential
- Has current GDC registration with no restrictions and has a performer number
- Experience of providing care which requires the application of sound ethical and professional principles in a complex physical, social or intellectual context.
- Professional clinical approach including participation in appraisal, peer review, clinical audit and continuing professional development activities.
- Sufficient knowledge, confidence and experience to deal sensitively and professionally with issues of poor or under performance in colleagues and other members of the dental team.
- Maintains professional knowledge, competence and continuing professional development.
- Protects the confidentiality of patients' information
Desirable
- Knowledge of Dentally dental system or similar computerised dental charging system
- Knowledge of wider dental environment
Knowledge
Essential
- Willingness to participate in clinical research and audit as directed with the potential to take the lead in clinical research projects or audits which within their competence.
Skills & Abilities
Essential
- Can demonstrate leadership qualities with the ability to train a range of staff and provide clinical and/or organisational leadership and training in a general or recognised clinical specialist domain.
Desirable
- Supervision and Mediation skills.
- Coaching and Mentoring Skills
Working Environment
Essential
- A full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) and the ability to travel independently are essential for this role. Should you require workplace adjustments under the Equality Act 2010, we are committed to supporting you to meet the mobility requirements of the role wherever possible
Person Specification Qualifications Essential Dental degree (BDS, BChd or recognised equivalent Satisfactory completion of Dental Foundation Training year. Performer Number with NHS England Desirable Experience of providing dentistry in General practice. Other qualification registered with the General Dental Council MFDS, MJDF Experience Essential Has current GDC registration with no restrictions and has a performer number Experience of providing care which requires the application of sound ethical and professional principles in a complex physical, social or intellectual context. Professional clinical approach including participation in appraisal, peer review, clinical audit and continuing professional development activities. Sufficient knowledge, confidence and experience to deal sensitively and professionally with issues of poor or under performance in colleagues and other members of the dental team. Maintains professional knowledge, competence and continuing professional development. Protects the confidentiality of patients' information Desirable Knowledge of Dentally dental system or similar computerised dental charging system Knowledge of wider dental environment Knowledge Essential Willingness to participate in clinical research and audit as directed with the potential to take the lead in clinical research projects or audits which within their competence. Skills & Abilities Essential Can demonstrate leadership qualities with the ability to train a range of staff and provide clinical and/or organisational leadership and training in a general or recognised clinical specialist domain. Desirable Supervision and Mediation skills. Coaching and Mentoring Skills Working Environment Essential A full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) and the ability to travel independently are essential for this role. Should you require workplace adjustments under the Equality Act 2010, we are committed to supporting you to meet the mobility requirements of the role wherever possible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
HMP Rochester
Rochester
ME1 3QS
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
HMP Rochester
Rochester
ME1 3QS
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Dental Officer for prisons
Kent Community Health NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2325526
Job summary
We are looking for a dedicated and skilled Dentist to join our forward-thinking Dental Services team at Kent Community Health NHS Foundation Trust. This is an exciting and highly rewarding role where you will deliver comprehensive dental care across a wide range of community settings, as well as provide essential treatment for patients currently detained by His Majesty.
You will play a key part in improving oral health for some of the most vulnerable and underserved groups in Kent, while offering strong clinical leadership within a diverse, multidisciplinary service. As a visible ambassador for our Dental Services, you will champion excellence, uphold the highest standards of professional practice, and help shape the future of specialist community dentistry across the region.
Main duties of the job
- To provide dental care for patients currently being detained by Her Majesty at HMP sites across Kent.
- Involve patients in their care and treatment. Offer information, support and motivation to patients regarding oral health, diet and smoking
- To work with other healthcare professionals and stakeholders to provide a seamless care package for KCHFT dental patients
- Monitor the application of clinical governance practice including dental nurse standards, infection control and cross infection
- Participate in audits as directed by senior management or the Dental Strategic Business Unit Quality Group (DSBUQG)
- Comply with Dental Practice Inspections as organised through the Area teams, and ensure delivery of all CQC outcomes for patient care
- Comply with all KCHFT clinical and non-clinical policies
- Act as an ambassador for the dental service, lead and positively motivate the teams, focus on patient outcomes and key performance indicators and activities
- Attend and chair meetings as directed by the senior management team
About us
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.
Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.
We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.
We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
Explore KCHFTcareer pathways
Details
Date posted
07 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£54,502 to £81,753 a year pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
846-8114390-TS-3
Job locations
HMP swaleside
Eastchurch Kent
ME12 4AX
United Kingdom
Job description
Job responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description Job responsibilities As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Qualifications
Essential
- Dental degree (BDS, BChd or recognised equivalent)
- Satisfactory completion of Dental Foundation Training year.
- Has current GDC registration with no restrictions and has a performer number with experience within NHS dentistry
Desirable
- Experience of providing dentistry in General practice.
- MFDS, MJDF
Experience
Essential
- Experience of providing care which requires the application of sound ethical and professional principles in a complex physical, social or intellectual context.
- Professional clinical approach including participation in appraisal, peer review, clinical audit and continuing professional development activities
- Sufficient knowledge, confidence and experience to deal sensitively and professionally with issues of poor or under performance in colleagues and other members of the dental team.
- Protects the confidentiality of patients' information
Desirable
- Knowledge of Dentally dental system or similar computerised dental charging system
- Knowledge of wider dental environment
Knowledge
Essential
- Willingness to participate in clinical research and audit as directed with the potential to take the lead in clinical research projects or audits which within their competence.
Skills & Abilities
Essential
- Can demonstrate leadership qualities with the ability to train a range of staff and provide clinical and/or organisational leadership and training in a general or recognised clinical specialist domain.
Personal Attributes
Essential
- Ability to work well within a multidisciplinary team.
- Willing to participate in 360-degree appraisal process.
Person Specification Qualifications Essential Dental degree (BDS, BChd or recognised equivalent) Satisfactory completion of Dental Foundation Training year. Has current GDC registration with no restrictions and has a performer number with experience within NHS dentistry Desirable Experience of providing dentistry in General practice. MFDS, MJDF Experience Essential Experience of providing care which requires the application of sound ethical and professional principles in a complex physical, social or intellectual context. Professional clinical approach including participation in appraisal, peer review, clinical audit and continuing professional development activities Sufficient knowledge, confidence and experience to deal sensitively and professionally with issues of poor or under performance in colleagues and other members of the dental team. Protects the confidentiality of patients' information Desirable Knowledge of Dentally dental system or similar computerised dental charging system Knowledge of wider dental environment Knowledge Essential Willingness to participate in clinical research and audit as directed with the potential to take the lead in clinical research projects or audits which within their competence. Skills & Abilities Essential Can demonstrate leadership qualities with the ability to train a range of staff and provide clinical and/or organisational leadership and training in a general or recognised clinical specialist domain. Personal Attributes Essential Ability to work well within a multidisciplinary team. Willing to participate in 360-degree appraisal process.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
HMP swaleside
Eastchurch Kent
ME12 4AX
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Kent Community Health NHS Foundation Trust
Address
HMP swaleside
Eastchurch Kent
ME12 4AX
United Kingdom
Employer's website
https://www.kentcht.nhs.uk/ (Opens in a new tab)
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Posted 27 day(s) ago
Reference: 2325520
Job summary
Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation. Our Trust is one of a new generation of community health service Trusts in the NHS. We are responsible for delivering a wide range of community health services across Hertfordshire. Our services are well established and we have built up a proud reputation for quality and excellence thanks to the hard work and dedication of our staff. Our vision is to become a leading light in the provision of innovative programmes of care which maintain and improve the health and wellbeing of the people of Hertfordshire and other areas served by the Trust.
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
*Proposed interview date: 1st October 2026*
Main duties of the job
The successful candidate will:
- Undertake a wide range of administrative tasks
- Have personal responsibility for a number of delegated tasks
- Provide cover for members of the Administration Team in periods of absence eg. Annual leave.
- Be able to work unsupervised
- Adhere to operational procedures and established practice
- Refer to the Administration Supervisor for guidance when needed
- Prioritise administrative tasks to ensure an effective and efficient running of the team
- Maintain a professional and confidential approach to work at all times
- Be flexible in order to meet the requirements of the team.
- Room bookings and reception style working
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Pioneering, Caring and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
812-26-SA-A
Job locations
Herts and Essex Inpatient Rehabilitation Ward
Cavell Drive
Bishop's Stortford
CM23 5JH
United Kingdom
Job description
Job responsibilities
Please see attached job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Job description
Job responsibilities
Please see attached job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent
- NVQ Level 3 in Business/Administration or equivalent knowledge and experience
- Good spoken, written and understanding of English
- Experience of using Microsoft Office suite; Word, Excel and Powerpoint
Desirable
- ECDL
- IT Literate
Experience and Knowledge
Essential
- Experience of working in a team
- Motivated to extend knowledge and improve service delivery
- Experience and ability to deal with non-routine activities appropriately and safely
- Experience of handling and processing financial resources
- Problem solving and progress chasing skills
- Health, safety and risk aware
Desirable
- Knowledge of working in the NHS
- Understanding of a medical environment where sick and injured patients are present
- Have knowledge and use of web based systems
- Experience of using SystmOne Electronic Patient Records
Skills and Abilities
Essential
- Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
- Well-developed written and verbal communication skills
- Experience of formal minute taking, formatting and distributing
- Arranging and preparing meetings and relevant materials
- Organisational skills
Desirable
- Dealing with general public
- Experience in customer focused environment
- Willingness to expand information technology skills
- Be prepared to expand role
- Awareness of child protection policies/ procedures
- Ability to recognise when patients require more urgent assessment
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent
- NVQ Level 3 in Business/Administration or equivalent knowledge and experience
- Good spoken, written and understanding of English
- Experience of using Microsoft Office suite; Word, Excel and Powerpoint
Desirable
- ECDL
- IT Literate
Experience and Knowledge
Essential
- Experience of working in a team
- Motivated to extend knowledge and improve service delivery
- Experience and ability to deal with non-routine activities appropriately and safely
- Experience of handling and processing financial resources
- Problem solving and progress chasing skills
- Health, safety and risk aware
Desirable
- Knowledge of working in the NHS
- Understanding of a medical environment where sick and injured patients are present
- Have knowledge and use of web based systems
- Experience of using SystmOne Electronic Patient Records
Skills and Abilities
Essential
- Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
- Well-developed written and verbal communication skills
- Experience of formal minute taking, formatting and distributing
- Arranging and preparing meetings and relevant materials
- Organisational skills
Desirable
- Dealing with general public
- Experience in customer focused environment
- Willingness to expand information technology skills
- Be prepared to expand role
- Awareness of child protection policies/ procedures
- Ability to recognise when patients require more urgent assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Herts and Essex Inpatient Rehabilitation Ward
Cavell Drive
Bishop's Stortford
CM23 5JH
United Kingdom
Employer's website
https://www.hct.nhs.uk (Opens in a new tab)
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Herts and Essex Inpatient Rehabilitation Ward
Cavell Drive
Bishop's Stortford
CM23 5JH
United Kingdom
Employer's website
https://www.hct.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: 2325519
Job summary
Are you a Registered Nurse looking for an exciting opportunity in our Renal department at Bristol NHS Trust. Here are some of the reasons we're unique...
- Gate 8b Renal Unit is located at Southmead Hospital. This unit is run by the part of the Richard Bright Renal Unit, a regional renal transplant center with five Haemodialysis Satellite Units across the South West area.
- As a Registered Nurse working in our service, you will be supported to learn the skills required to manage patients requiring renal replacement, both haemodialysis/ hemodiafiltration.
- Development opportunities - you will develop expert skills in haemodialysis and renal specialist care and have access to educational opportunities to attend renal specialist courses
Main duties of the job
As a Registered Nurse within our department, you will:
- Provide specialist clinical care for patients with chronic renal failure requiring haemodialysis treatment within a nurse led unit
- Take responsibility for the holistic care of a group of patients and their families attending regular treatment sessions and assist in the organisation of work as required
- Be given the opportunity to take charge of the ward alongisde a Sister/ Charge Nurse to develop co-ordination and leadership skills
- Work within and lead a clinical care team
- Take personal responsibility and accountability for ensuring that Trust and local policies and procedures are known and followed and will ensure duties are carried out in accordance with the advisory guidelines and practice set out in the NMC code of Professional conduct
- Be responsible for assessment, planning, provision, maintenance and evaluation of patient care
- Take responsibility for the supervision and guidance of other staff including health care assistants and students on a daily basis.
- Actively contribute to the provision of a good learning environment by taking on the role of mentor/assessor for learners eg. Student nurses and support worker roles
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum or pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
339-ASCR7909-LGG
Job locations
Southmead Hospital
Gate 8b, Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Ability to undertake clinical skills training in relation to haemodialysis and carry out high quality nursing care.
- Ability to work independently and as part of a nursing and multi-professional team.
- Ability to deal with emergency situations in relation to changes in patient condition whilst on haemodialysis and take prompt and appropriate action.
- Good communication skills with both patients and nursing colleagues within the unit, establish and maintain relationships with all members of the multi-disciplinary team who works at a distance in the main unit.
- Contribute to the provision of a safe and therapeutic environment.
- Ability to communicate effectively both verbally and in writing to those who contribute to patient care. Including community colleagues.
- Ability to teach and demonstrate nursing skills and supervise new staff, learner nurses and Healthcare Assistants promoting high standards of nursing care.
- Accountable for own actions and of the actions of HCAs and students under your supervision.
- Ability to undertake the physical skills required to provide holistic direct nursing care to patients within a ward environment.
- Ability to organise and prioritise own workload, demonstrating initiative and contributing to the provision of a safe and therapeutic environment.
- Negotiate with patients haemodialysis regimes.
- Ability to understand and support patients deal with the impact of a chronic illness, provide reassurance and advice in relation to treatment options and general health awareness considering individual lifestyles.
- Assess, plan, implement and evaluate individual patients care. Carry out haemodialysis treatment for a defined case- load of patients.
- Take personal responsibility for the care of named patients in a defined clinical area and act as a named nurse and the NMC Code
- Report to Ward Manager or deputy any significant changes in patient condition during treatment sessions, which may require immediate intervention or treatment adjustment.
- Regularly review, (monthly), monitor and assess patients condition, reporting changes to the nurse in charge or consultant as appropriate for routine review.
- Carryout patent care without direct supervision in accordance with established nursing procedures and policies as set out the NBT.
- Occasionally take charge of the ward in the absence of the person who has continuing responsibility.
- Demonstrate nursing skills and supervise new staff, learner nurses and healthcare assistants.
- Complete all competencies in relation to haemodialysis and renal nursing as appropriate to the unit setting.
- Be able to prioritise own allocation of work and patient care within the unit.
- Be able to communicate accurately and appropriately with the multi-disciplinary team via telephone, fax, email and proton systems.
- Review patients biochemistry monthly, ensuring appropriate samples are taken and results reported where necessary to the consultant for the unit.
- Ensure all patient assessments and care plans are reviewed and updated following any changes to patient treatment including admissions to hospital.
- Assist in arranging admission/discharge or transfer of patient from the unit, both as an emergency and for routine treatment, when necessary, into the acute ward area or within the Trust as appropriate.
- Provide verbal reports on the condition of patients and maintain local written reports on patients for nursing staff and other health care professionals in line with North Bristol NHS Trust Policies and Procedures and the NMC standards for records and record keeping.
- Check the readiness for use of specialised equipment and maintain the availability of nursing supplies, including routine stock orders.
- Ensure all Trust Policies and Procedures are known and followed.
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- Ability to undertake clinical skills training in relation to haemodialysis and carry out high quality nursing care.
- Ability to work independently and as part of a nursing and multi-professional team.
- Ability to deal with emergency situations in relation to changes in patient condition whilst on haemodialysis and take prompt and appropriate action.
- Good communication skills with both patients and nursing colleagues within the unit, establish and maintain relationships with all members of the multi-disciplinary team who works at a distance in the main unit.
- Contribute to the provision of a safe and therapeutic environment.
- Ability to communicate effectively both verbally and in writing to those who contribute to patient care. Including community colleagues.
- Ability to teach and demonstrate nursing skills and supervise new staff, learner nurses and Healthcare Assistants promoting high standards of nursing care.
- Accountable for own actions and of the actions of HCAs and students under your supervision.
- Ability to undertake the physical skills required to provide holistic direct nursing care to patients within a ward environment.
- Ability to organise and prioritise own workload, demonstrating initiative and contributing to the provision of a safe and therapeutic environment.
- Negotiate with patients haemodialysis regimes.
- Ability to understand and support patients deal with the impact of a chronic illness, provide reassurance and advice in relation to treatment options and general health awareness considering individual lifestyles.
- Assess, plan, implement and evaluate individual patients care. Carry out haemodialysis treatment for a defined case- load of patients.
- Take personal responsibility for the care of named patients in a defined clinical area and act as a named nurse and the NMC Code
- Report to Ward Manager or deputy any significant changes in patient condition during treatment sessions, which may require immediate intervention or treatment adjustment.
- Regularly review, (monthly), monitor and assess patients condition, reporting changes to the nurse in charge or consultant as appropriate for routine review.
- Carryout patent care without direct supervision in accordance with established nursing procedures and policies as set out the NBT.
- Occasionally take charge of the ward in the absence of the person who has continuing responsibility.
- Demonstrate nursing skills and supervise new staff, learner nurses and healthcare assistants.
- Complete all competencies in relation to haemodialysis and renal nursing as appropriate to the unit setting.
- Be able to prioritise own allocation of work and patient care within the unit.
- Be able to communicate accurately and appropriately with the multi-disciplinary team via telephone, fax, email and proton systems.
- Review patients biochemistry monthly, ensuring appropriate samples are taken and results reported where necessary to the consultant for the unit.
- Ensure all patient assessments and care plans are reviewed and updated following any changes to patient treatment including admissions to hospital.
- Assist in arranging admission/discharge or transfer of patient from the unit, both as an emergency and for routine treatment, when necessary, into the acute ward area or within the Trust as appropriate.
- Provide verbal reports on the condition of patients and maintain local written reports on patients for nursing staff and other health care professionals in line with North Bristol NHS Trust Policies and Procedures and the NMC standards for records and record keeping.
- Check the readiness for use of specialised equipment and maintain the availability of nursing supplies, including routine stock orders.
- Ensure all Trust Policies and Procedures are known and followed.
Person Specification
Education/Training/Qualifications
Essential
- Registered Nurse with current live NMC registration/ pin
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification (998 or equivalent) or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Expectation to undertake training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, clinical history taking and physical examination competency
- Ideally, currently working in an acute hospital setting, as a Qualified Nurse or a Qualifying Student
Desirable
- Recent renal haemodialysis experience
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. Lorenzo, ICE, EDMS etc
- Time management and basic problem-solving skills
- Ability to organise own workload
Desirable
- Sound knowledge of Trust Policies & practices including manual handling, health & safety and infection control.
Personal Qualities
Essential
- Ability to undertake shift work and to be flexible and punctual
Person Specification
Education/Training/Qualifications
Essential
- Registered Nurse with current live NMC registration/ pin
- Evidence of continuing professional development
Desirable
- Teaching and assessing qualification (998 or equivalent) or willing to undertake after 2 years post registration (secured a position on this type of course)
Work Experience
Essential
- Expectation to undertake training for extended roles required by the ward / department. i.e. IV drug administration, Cannulation, venepuncture, ECGs, clinical history taking and physical examination competency
- Ideally, currently working in an acute hospital setting, as a Qualified Nurse or a Qualifying Student
Desirable
- Recent renal haemodialysis experience
Knowledge/Skills/Abilities
Essential
- Advanced communication skills, verbal & written, to include report writing and record keeping
- Basic computer / IT skills and expectation to develop these in line with the needs of the service i.e. Lorenzo, ICE, EDMS etc
- Time management and basic problem-solving skills
- Ability to organise own workload
Desirable
- Sound knowledge of Trust Policies & practices including manual handling, health & safety and infection control.
Personal Qualities
Essential
- Ability to undertake shift work and to be flexible and punctual
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Gate 8b, Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Southmead Hospital
Gate 8b, Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: 2325508
Job summary
Brunton Park Health Centre is looking for an enthusiastic GP Receptionist with excellent interpersonal, customer service and organisational skills to join our reception team.
Working Pattern -37.5 hour per week working on a rota
Between: Monday to Friday 8am - 6:30pm on rota basis
Main duties of the job
Applicants will need to work both on a busy reception desk dealing with patients over the telephone and face to face, booking and cancelling appointments, guiding patients to use the online consultation tool and also work at the back of reception performing administration tasks, dealing with prescription requests and assisting the triaging doctor with online consultations.
Previous reception and/or customer service skills and knowledge of Systmone are desirable, but full training will be given.
Main duties of the job
This is a busy and varied role which requires a flexible approach; you will need to be able to work using your own initiative and as part of a team, admin experience essential, preferably in a medical setting, flexibility and computer literacy is also essential.
This role will suit a person who is used to working in a busy environment, who is able to provide excellent service to our patients both on the telephone,face to face and online.
About us
Brunton Park Health Centre is a 2 Partner GP surgery which has a patient list size of approx. 8000.
Our reception/admin team consists of 10 people covering the hours 08:00 - 18:30 on a rota basis with a half day each week, we are a friendly team who support each other especially the new members of staff.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0243-26-0000
Job locations
Princes Road
Brunton Park
Newcastle Upon Tyne
NE3 5NF
United Kingdom
Job description
Job responsibilities
As a GP Receptionist, you will be the first point of contact for patients, providing a professional, friendly and efficient service both in person and over the telephone. You will be responsible for managing appointment bookings, responding to patient enquiries, signposting patients to the most appropriate services, and ensuring accurate information is recorded on clinical systems.
The role involves handling a high volume of e-consultation requests, telephone calls, welcoming patients at reception, and dealing with a wide range of administrative tasks. You will work closely with GPs, Practice Nurse and the wider practice team to help ensure the smooth day-to-day running of the practice and support the delivery of high-quality patient care.
The successful candidate will be expected to communicate sensitively and confidentially with patients, manage competing priorities, and deal with enquiries efficiently while maintaining excellent customer service standards. This is a varied and rewarding role that requires strong organisational skills, attention to detail, and the ability to remain calm and professional in a busy healthcare environment.
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Action e-consults received via the practice
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits into the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Action repeat prescription requests either on the computer via workflow or manually.
- Advise patients of relevant charges for private (non General Medical Services) services, accept over the counter payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence:
- Ensure that all new patients are registered onto the computer system promptly and accurately
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Job description Job responsibilities As a GP Receptionist, you will be the first point of contact for patients, providing a professional, friendly and efficient service both in person and over the telephone. You will be responsible for managing appointment bookings, responding to patient enquiries, signposting patients to the most appropriate services, and ensuring accurate information is recorded on clinical systems.The role involves handling a high volume of e-consultation requests, telephone calls, welcoming patients at reception, and dealing with a wide range of administrative tasks. You will work closely with GPs, Practice Nurse and the wider practice team to help ensure the smooth day-to-day running of the practice and support the delivery of high-quality patient care.The successful candidate will be expected to communicate sensitively and confidentially with patients, manage competing priorities, and deal with enquiries efficiently while maintaining excellent customer service standards. This is a varied and rewarding role that requires strong organisational skills, attention to detail, and the ability to remain calm and professional in a busy healthcare environment.Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Action e-consults received via the practice Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeat prescription requests either on the computer via workflow or manually. Advise patients of relevant charges for private (non General Medical Services) services, accept over the counter payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence: Ensure that clinical system practice notes are dealt with promptly and all actions taken are recorded appropriately. Ensure correspondence, reports, results discharge letters etc are work flowed promptly using SystmOne and sent to the correct team. Ensure that all new patients are registered onto the computer system promptly and accurately Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Person Specification
Experience
Essential
- Previous experience in a customer-facing role, preferably within the NHS or healthcare setting.
- Understanding of patient confidentiality and data protection (GDPR).
- Flexibility to work varied shifts, including evenings and weekends, if required.
- Computer IT Skills
Desirable
- Experience with clinical systems such as SystmOne.
- Training or qualifications in customer service or care navigation.
Person Specification Experience Essential Previous experience in a customer-facing role, preferably within the NHS or healthcare setting. Understanding of patient confidentiality and data protection (GDPR). Flexibility to work varied shifts, including evenings and weekends, if required. Computer IT Skills Desirable Experience with clinical systems such as SystmOne. Training or qualifications in customer service or care navigation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Brunton Park Health Centre
Address
Princes Road
Brunton Park
Newcastle Upon Tyne
NE3 5NF
United Kingdom
Employer's website
http://bruntonparkhc.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Brunton Park Health Centre
Address
Princes Road
Brunton Park
Newcastle Upon Tyne
NE3 5NF
United Kingdom
Employer's website
http://bruntonparkhc.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Sterile Services Technician
Great Western Hospitals NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2325479
Job summary
The Sterile Services (HSDU) at the Great Western Hospital supports the activity of the operating theatres, endoscopy, clinic areas, community dentistry, podiatry services and external customers.
The individuals who work for us are some of the best available; we now have an opportunity to expand our team. This is not a patient facing role but is very much patient focused and the patient is at the core of everything we do.
The environment is busy and active and you will need to be able to respond to the 'peaks and troughs' of the work to support the service. The instruments are used in operations and so an ability to deal with the sight of blood is necessary.
This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Accordingly, we regret that any application will not be considered if this requirement is not met. Given the current UK immigration requirements this role is not eligible for sponsorship, and it is not possible for the Trust to sponsor applicants for a visa for this role
Main duties of the job
The team are responsible for the decontamination, checking, assembly, packing, sterilization and delivery of surgical instrument packs to both internal and external customers and we need more individuals to cover the growing service demand.
You will need to be able to enjoy detailed work, be prepared and able to learn the names of surgical instruments, work within a department that uses standard operating procedures and a Quality Management System and become part of a committed, strong team. We pride our self on our quality and the service we provide for patients.
Any experience of working in a decontamination, cleaning or sterilization environment will be an advantage but not a necessity as we provide a very extensive training package, a full UK driving licence is required as we also provide transportation for some external customers.
Collection, Decontamination, Packing, Sterilizing and dispatch of Medical Devises throughout the Trust site.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
249-8264047
Job locations
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Job description
Job responsibilities
- Collecting, receiving, checking and washing of all surgical instruments/medical devices from clinical areas.
- Delivering and collecting clean and used Endoscopes from local sites using Trust vehicle.
- The checking and assembly of medical devices across the full range of surgical specialties using Departmental Standard Operating Procedures with speed and accuracy prior to sterilization.
- Providing and receiving routine information and working co-operatively with your work colleagues in exchanges of information.
- To carry out all duties in accordance with Departmental Policies.
- Demonstrate activities to new staff during their training.
- Responsibility for organising ones own day-to-day work tasks and making judgement on job related facts and situations.
Please see the attached job description for full information
Job description
Job responsibilities
- Collecting, receiving, checking and washing of all surgical instruments/medical devices from clinical areas.
- Delivering and collecting clean and used Endoscopes from local sites using Trust vehicle.
- The checking and assembly of medical devices across the full range of surgical specialties using Departmental Standard Operating Procedures with speed and accuracy prior to sterilization.
- Providing and receiving routine information and working co-operatively with your work colleagues in exchanges of information.
- To carry out all duties in accordance with Departmental Policies.
- Demonstrate activities to new staff during their training.
- Responsibility for organising ones own day-to-day work tasks and making judgement on job related facts and situations.
Please see the attached job description for full information
Person Specification
Qualifications
Essential
- Good general education at GCSE Level or equivalent
Desirable
- NVQ in Decontamination
- Certificate in Clean Room working
Experience
Essential
- Packaging and assembly and/or customer services experience
- Working in a Hospital environment
- Previous experience of working with a Quality Management system using Standard operating procedures.
Desirable
- Use of Wassenburg AER's
- Experience in the disinfection of flexible endoscopes
Person Specification
Qualifications
Essential
- Good general education at GCSE Level or equivalent
Desirable
- NVQ in Decontamination
- Certificate in Clean Room working
Experience
Essential
- Packaging and assembly and/or customer services experience
- Working in a Hospital environment
- Previous experience of working with a Quality Management system using Standard operating procedures.
Desirable
- Use of Wassenburg AER's
- Experience in the disinfection of flexible endoscopes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
United Kingdom
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Apply Now
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Administrator
Cambridgeshire and Peterborough NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2325468
Job summary
The ESD/Neuro Rehab service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Cambridge Admin Hub in Cambourne. The role is a permanent contract working 30 hours per week.
The successful candidate will be providing administration support to a countywide service covering Cambridge, Huntingdon, Fenland and Peterborough liaising with clinicians and service users to ensure an effective, efficient, and streamlined service.
Main duties of the job
The post holder will have excellent communication, organisational and customer service skills. If you are looking for a new challenge to be part of a growing, innovative service then we want to hear from you.
We have 4 Integrated Care Admin Hubs based in Cambourne, Huntingdon, Peterborough and Fenland providing administrative support for Neighbourhood Teams, Specialist Services and Mental Health Teams. The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, their families, and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff and standardised job descriptions.
We are looking for someone who is self-motivated and works well within a team whilst being able to work independently.
About us
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.
Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.
To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities' employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
All appointments are subject to the successful completion of a probationary period.
Please note we reserve the right to close adverts early should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.
For further information on CPFT, please visit our website at https://www.cpft.nhs.uk
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
310-OPAC-8189475
Job locations
Cambridge OPAC Admin Hub
Cambourne Business Park
Cambourne, Cambs
CB23 6EA
United Kingdom
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of responsibilities.
- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- To use effective telephone techniques to healthcare professionals, patients, and other agencies in a quick and efficient manner.
- Record information in the chosen software timely and accurately.
- Manage all calls within the defined time frame and in a controlled and professional manner.
- Deal with difficult callers in a calm and professional manner.
- Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- Book interpreters, online, face to face and transcribing of documents.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintaining electronic records, ensuring that it is always kept up to date. In accordance with Trust procedures, track and receive notes in a timely manner.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
- Undertake training of new staff as directed by Line Manager and/or other managers.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of responsibilities.
- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- To use effective telephone techniques to healthcare professionals, patients, and other agencies in a quick and efficient manner.
- Record information in the chosen software timely and accurately.
- Manage all calls within the defined time frame and in a controlled and professional manner.
- Deal with difficult callers in a calm and professional manner.
- Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- Book interpreters, online, face to face and transcribing of documents.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintaining electronic records, ensuring that it is always kept up to date. In accordance with Trust procedures, track and receive notes in a timely manner.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
- Undertake training of new staff as directed by Line Manager and/or other managers.
Person Specification
Skills & Abilities
Essential
- Excellent customer care skills.
- Good IT skills (MS Office)
- Ability to adopt an appropriate style and method of communication and deal effectively with people.
- Good Organisational Skills
- Excellent Telephone Manner, ability to listen and record accurate details and messages
- Ability to work as part of a team and on own initiative when needed
Desirable
- Knowledge of medical terminology.
- Knowledge of SystmOne, Teams and Microsoft Office
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload and of staff within own span of control.
- Experience of supporting a multi-disciplinary team.
Desirable
- Previous experience of working in an NHS office environment.
- Previous experience of working in a call handling environment.
- Knowledge of using outside commissioned interpreting companies.
Education / Qualifications
Essential
- Educated to GCE/GCSE standard.
- NVQ Level 2 in Administration or equivalent
- Good command of written English.
Knowledge and Understanding
Essential
- Understanding of confidentiality and the importance of maintaining confidentiality for patients.
- Knowledge of Data Protection Act
Person Specification
Skills & Abilities
Essential
- Excellent customer care skills.
- Good IT skills (MS Office)
- Ability to adopt an appropriate style and method of communication and deal effectively with people.
- Good Organisational Skills
- Excellent Telephone Manner, ability to listen and record accurate details and messages
- Ability to work as part of a team and on own initiative when needed
Desirable
- Knowledge of medical terminology.
- Knowledge of SystmOne, Teams and Microsoft Office
Experience
Essential
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload and of staff within own span of control.
- Experience of supporting a multi-disciplinary team.
Desirable
- Previous experience of working in an NHS office environment.
- Previous experience of working in a call handling environment.
- Knowledge of using outside commissioned interpreting companies.
Education / Qualifications
Essential
- Educated to GCE/GCSE standard.
- NVQ Level 2 in Administration or equivalent
- Good command of written English.
Knowledge and Understanding
Essential
- Understanding of confidentiality and the importance of maintaining confidentiality for patients.
- Knowledge of Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge OPAC Admin Hub
Cambourne Business Park
Cambourne, Cambs
CB23 6EA
United Kingdom
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cambridgeshire and Peterborough NHS Foundation Trust
Address
Cambridge OPAC Admin Hub
Cambourne Business Park
Cambourne, Cambs
CB23 6EA
United Kingdom
Employer's website
https://www.cpft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: 2325466
Job summary
The post-holder will work as a part of a multi-disciplinary team in Imaging, liaising with those involved to ensure the appropriate imaging, reporting and management of the patient is provided when and where necessary. They will maintain a high professional and technical standard of ultrasound imaging. The Sonographer will undertake clinical work within established quality standards of practice, adhering to Ultrasound Guidelines such as those published by BMUS, RCOG, RCR and NICE. The post-holder will work as a practitioner in the delivery of all ultrasound imaging, reporting and management of the patient within the department protocols. The post- holder will liaise with key Lead Nurses, Obstetricians and Gynaecologists in the directorate of Women and Children's. In the absence of a Site Lead Sonographer, the post-holder will oversee the day-to-day workload to ensure staff and resources are allocated to the area and managed effectively. They will promote patient advocacy and communicate effectively with other health care professionals together with outside agencies regarding patient care and progress.
Main duties of the job
1. To professionally and legally take responsibility to ensure a high standard of clinical care and patient welfare for all patients whilst in the Department and under your management, supporting more junior staff to do likewise.
2. To interpret, analyse and report clinical and non-clinical facts to form an accurate and justified procedure in a wide range of complex conditions. To recommend the best course of imaging intervention and procedure and provide optimum quality images for accurate diagnosis.
3. To carry out comprehensive assessments demonstrating skills while working independently on a wide range of patients / clients of varied ages, levels of ability, communication barriers, ethnic backgrounds and social status.
4. To accept clinical responsibility for a designated caseload of patients in working area, and to organise this effectively and efficiently with regard to clinical priorities and use of time.
5. To assess capacity, gain valid informed consent and have the ability to work within the legal framework with patients who lack the capacity to consent to treatment (including intimate examinations such as Transvaginal and Testes scanning).
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year per annum inc
Contract
Permanent
Working pattern
Full-time
Reference number
259-8205284WXH
Job locations
Whipps Cross Hospital
Whipps cross road
Leytonstone
E11 1NR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Post Graduate qualification in Medical Ultrasound.
- Current and up to date state registration through a regulatory body (HCPC; NMC or GMC) or RCT.
Desirable
- oTo hold a BSc Hons degree or DCR in Diagnostic Radiography.
Knowledge / Experience
Essential
- An up to date knowledge of current and emerging ultrasound techniques and relevant topics / professional issues.
- Able to demonstrate the ability to carry out and report on a full range of ultrasound examinations in Gynaecology, General Abdominal and Small Parts.
Skills
Essential
- High level inter-personal and communications skills
- Able to work collaboratively with other disciplines.
- Ability to deal with conflict and stressful situations.
- Ability to deal with patients in an empathic and considerate fashion
- Ability to work under pressure.
Person Specification Qualifications Essential Post Graduate qualification in Medical Ultrasound. Current and up to date state registration through a regulatory body (HCPC; NMC or GMC) or RCT. Desirable oTo hold a BSc Hons degree or DCR in Diagnostic Radiography. Knowledge / Experience Essential An up to date knowledge of current and emerging ultrasound techniques and relevant topics / professional issues. Able to demonstrate the ability to carry out and report on a full range of ultrasound examinations in Gynaecology, General Abdominal and Small Parts. Skills Essential High level inter-personal and communications skills Able to work collaboratively with other disciplines. Ability to deal with conflict and stressful situations. Ability to deal with patients in an empathic and considerate fashion Ability to work under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross Hospital
Whipps cross road
Leytonstone
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Barts Health NHS Trust
Address
Whipps Cross Hospital
Whipps cross road
Leytonstone
E11 1NR
United Kingdom
Employer's website
https://www.bartshealth.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: 2325421
Job summary
Interview Date will be 28th September, with no alternative dates
Broadmoor High Secure Hospital
Crowthorne, Berkshire, RG45 7ET
Registered Mental Health Nurse
Salary Includes an amazing £6000 Recruitment & Retention Premia for High Secure Services, and a Broadmoor Hospital Allowance.
We are seeking a few Registered Mental Health Nurses to join our Team atBroadmoor High Security Hospital; these vacancies have come about as a result ofa recent service review; and we are delighted to be able to recruit some exceptional
Staff Nurses for our Service. You will be joining a team that is committed to providinghigh quality safe care to a complex patient group with challenging individual needs.
If you are a Registered Nurse with experience in Mental Health Care, who has apassion in forensics, we would like to hear from you. Not accepting overseas nurseson this vacancy, and this vacancy may close early due to the high volumes ofapplications.
The post holder will carry out duties as designated by the nurse in charge and reporton the patient's condition. They will maintain the orderliness, hygiene and safety ofthe ward environment and will be required to undertake routine clerical duties.
We are looking for someone who has the passion and dedication to make a realimpact and be part of a growing and supportive team.
Main duties of the job
We are seeking a number of Registered Mental Health Nurses to join our Team at Broadmoor High Security Hospital, these vacancies have come about as a result of a recent service review; and we are delighted to be able to recruit some exceptional Staff Nurses for our Service.
You will be joining a team that is committed to providing high quality safe care to a complex patient group with challenging individual needs.
If you are a Registered Nurse with experience in Mental Health Care, who has a passion in forensics, we would like to here from you.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£42,943 to £50,899.45 a year Per Annum Inclusive of all allowances
Contract
Permanent
Working pattern
Full-time
Reference number
222-HSS-BM-BULK-SN-C
Job locations
Broadmoor Hospital
Joshua Webb Way
Crowthorne
RG45 7ET
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- Registered Nurse Mental Health on NMC Register (sub part 1 RN3 or RNMH, sub part 2 RN4)
- Able to produce a current portfolio of evidence: which concords with NMC Revalidation process and demonstrates compliance.
- Able to participate in a Preceptorship Programme.
Desirable
- Diploma / Degree in Nursing
- ENB 770 or equivalent in Specialist Field
- Mentorship in Practice I.e. ENB 998
- NVQ Assessor
- Relevant post registration health care qualifications
- Leadership & Coaching Qualification
Experience
Essential
- A General experience around mental health gained through a Nursing University Programme or work experience.
Desirable
- Previous experience of working in a care environment
- General life experience/skills
- Evidence of being an Inspirational Leader
Knowledge
Essential
- Able to demonstrate knowledge and skills in mental health nursing practice and current trends within mental health nursing
- Act in such a manner as outlined in the Code of Professional Conduct and which meets the requirements of the Mental Health Act
- Maintain & Demonstrate awareness of professional and organisational developments.
Personal Qualities
Essential
- Emotional resilience
- Clear personal and interpersonal boundaries
- Able to deal with complex interrelated information and activities
- Excellent team player and ability to facilitate partnership working
- Motivated and committed to maintain and promote high standards of nursing care.
- Ability to impart knowledge; supervise and direct the work of others.
- Ability to work on own initiative and work as a team member.
- Able to assess priorities and identify patients' needs
- Effective communication and positive interpersonal skills
- Ability to build rapport
- Excellent verbal and written skills
- Recognise own abilities and limitations. Experience of receiving and providing clinical supervision. Receptive to feedback.
- Be aware of and maintain standards of organisational conduct
- Realistic attitude on the outcome of treatment for personality disorders
- Ability to challenge nonconfrontationally.
- Good attendance record
- Ability to undertake training and duties compatible with the role
- Responsible and caring attitude
- Interest in personal and professional development
- Works in an ethical manner
Desirable
- Display a leadership and role model style that is consistent with organisational expectations and values and which secures the conditions under which clinical staff do their best work.
- Displays an ability to work with complexities ambiguities and situations in the clinical arena that may not be resolved immediately, but is able to work towards resolution in an appropriate time frame
Person Specification
Qualifications and Training
Essential
- Registered Nurse Mental Health on NMC Register (sub part 1 RN3 or RNMH, sub part 2 RN4)
- Able to produce a current portfolio of evidence: which concords with NMC Revalidation process and demonstrates compliance.
- Able to participate in a Preceptorship Programme.
Desirable
- Diploma / Degree in Nursing
- ENB 770 or equivalent in Specialist Field
- Mentorship in Practice I.e. ENB 998
- NVQ Assessor
- Relevant post registration health care qualifications
- Leadership & Coaching Qualification
Experience
Essential
- A General experience around mental health gained through a Nursing University Programme or work experience.
Desirable
- Previous experience of working in a care environment
- General life experience/skills
- Evidence of being an Inspirational Leader
Knowledge
Essential
- Able to demonstrate knowledge and skills in mental health nursing practice and current trends within mental health nursing
- Act in such a manner as outlined in the Code of Professional Conduct and which meets the requirements of the Mental Health Act
- Maintain & Demonstrate awareness of professional and organisational developments.
Personal Qualities
Essential
- Emotional resilience
- Clear personal and interpersonal boundaries
- Able to deal with complex interrelated information and activities
- Excellent team player and ability to facilitate partnership working
- Motivated and committed to maintain and promote high standards of nursing care.
- Ability to impart knowledge; supervise and direct the work of others.
- Ability to work on own initiative and work as a team member.
- Able to assess priorities and identify patients' needs
- Effective communication and positive interpersonal skills
- Ability to build rapport
- Excellent verbal and written skills
- Recognise own abilities and limitations. Experience of receiving and providing clinical supervision. Receptive to feedback.
- Be aware of and maintain standards of organisational conduct
- Realistic attitude on the outcome of treatment for personality disorders
- Ability to challenge nonconfrontationally.
- Good attendance record
- Ability to undertake training and duties compatible with the role
- Responsible and caring attitude
- Interest in personal and professional development
- Works in an ethical manner
Desirable
- Display a leadership and role model style that is consistent with organisational expectations and values and which secures the conditions under which clinical staff do their best work.
- Displays an ability to work with complexities ambiguities and situations in the clinical arena that may not be resolved immediately, but is able to work towards resolution in an appropriate time frame
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West London NHS Trust
Address
Broadmoor Hospital
Joshua Webb Way
Crowthorne
RG45 7ET
United Kingdom
Employer's website
Employer details
Employer name
West London NHS Trust
Address
Broadmoor Hospital
Joshua Webb Way
Crowthorne
RG45 7ET
United Kingdom
Employer's website
Apply Now
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Bank Receptionist - Hodge Hill, Birmingham
Coventry And Rugby GP Alliance View all jobs
Posted 27 day(s) ago
Reference: 2325416
Job summary
Join our friendly GP practice as a Receptionist and become an integral part of a team committed to providing high-quality patient care and outstanding customer service.
In this important frontline role, you will be the first point of contact for patients, visitors, and callers, providing a professional and welcoming service while handling a variety of enquiries with sensitivity and efficiency. Working closely with the Reception Team and wider practice staff, you will support the smooth operation of the practice through appointment management, administrative duties, and the maintenance of accurate information and monitoring systems.
This is an excellent opportunity for someone who enjoys working with people, thrives in a team environment, and is committed to providing outstanding patient service.
Main duties of the job
Main Duties:
- Arrive in good time to start the session promptly and remain on the premises until allpatients have been seen and/or the session has finished.
- To meet and greet patients, members of the public and visitors in a friendly and courteousmanner
- Process appointment requests by triaging all calls, dealing sympathetically and assessingpriorities and initiating action as required.
- Hand completed repeat prescriptions to patients
- Receive, assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way
- Deal with all general enquiries
- Collate patient data as directed
- Have a thorough knowledge of all practice procedures and work in accordance of approvedprotocols.
About us
At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth, and continuous learning. As a member of our team, youll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.
We take pride in offering a robust range of benefits to support our employees, including:
- Annual Leave: Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.
- Sick Pay: Our enhanced sick pay policy ensures you are supported during times of illness.
- Pension Scheme: Access to the NHS pension scheme to secure your financial future.
- Enhanced Maternity Leave: We provide generous maternity leave to support new parents.
- Paternity Leave: We also offer paternity leave to allow new fathers to bond with their new-borns.
- Blue Light Discounts: Take advantage of exclusive discounts available for our staff. After probation you can make a expense claim for the price of your blue light discount card and receive full reimbursement
- Employee Assistance Network: Access support through our employee advice network for personal and professional challenges 365 days a year 24-7
- Internal Awards: We recognise and celebrate the achievements of our staff through internal awards.
- Exclusive Discounts: Benefit from a variety of discounts that enhance your overall employee experience.
We are committed to creating a supportive and rewarding work environment for all our employees.
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
E0046-26-0040
Job locations
Hodge Hill Family Practice
Roughlea Avenue, Hodge Hill
Birmingham
B36 8GH
United Kingdom
Job description
Job responsibilities
Key Duties and Responsibilities:
Patient/ Customer Care
- Arrive in good time to start the session promptly and remain on the premises until allpatients have been seen and/or the session has finished.
- To meet and greet patients, members of the public and visitors in a friendly and courteousmanner
- Offer general assistance to the practice team and project a professional, positive and friendlyimage to patients and other visitors, either in person or via the telephone.
- Facilitate effective communication between patients, members the practice team and CRGPA
- Ensure an effective and efficient reception service is provided to patients and any othervisitors to the Practice
- Provide an efficient, courteous and responsive reception and telephone service to the public
- Participate in new initiatives and future changes in service delivery improvements.
- Support the Team in promoting equal opportunities in the workplace and delivering serviceswhich are accessible and appropriate to the diverse needs of service users.
- Actively pursue own personal development and take full advantage of training provided.
Appointments
- Process appointment requests by triaging all calls, dealing sympathetically and assessingpriorities and initiating action as required.
- Hand completed repeat prescriptions to patients
- Play an active role in the coordination, and review of patient surveys e.g. Friends and Family
Test
- Offer solutions and actively listen to patients to resolve issues.
- Chaperone during consultations as requested
- Check patients in on arrival at the surgery
- Check that all patients contact details are correct upon arrival
- Monitor flow of patients into consulting and treatment rooms
Operations
- Receive, assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way
- Deal with all general enquiries
- Collate patient data as directed
- Carry out a range of administration duties including word processing and data inputtingduties as required (SystmOne), photocopy and post.
Patient Registrations
- Process new patient registrations and change of patient details, using appropriate systems
- Ensure that up to date and comprehensive information is available at all times throughliaison with other Team members
Facilities
- Tidy doctors rooms and replenish supplies of forms on completion of sessions
- Keeping the reception area tidy and free from obstructions and clutter
- Keeping the reception well-stocked with stationery and other supplies
- Have a thorough knowledge of all practice procedures and work in accordance of approvedprotocols.
- Ensure building security- have a thorough knowledge of doors/ windows/alarm
Other Tasks
- Participate in performance review meetings, including taking responsibility for maintaining arecord of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.
- Undertake a variety of administrative duties to assist in the smooth running of the serviceincluding the provision of clerical support to clinical staff and other members of the practice team, or any other duties as requested by line manager.
- Contributing to the development and improvement of services to patients
- Play an active role in the induction/ training of new staff members
- Support with the delivery of other targeted services delivered by Coventry and Rugby GPAlliance
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in line with changing business need in consultation with the post holder.
Job description Job responsibilities Key Duties and Responsibilities:Patient/ Customer CareArrive in good time to start the session promptly and remain on the premises until allpatients have been seen and/or the session has finished.To meet and greet patients, members of the public and visitors in a friendly and courteousmannerOffer general assistance to the practice team and project a professional, positive and friendlyimage to patients and other visitors, either in person or via the telephone.Facilitate effective communication between patients, members the practice team and CRGPAEnsure an effective and efficient reception service is provided to patients and any othervisitors to the PracticeProvide an efficient, courteous and responsive reception and telephone service to the publicParticipate in new initiatives and future changes in service delivery improvements.Support the Team in promoting equal opportunities in the workplace and delivering serviceswhich are accessible and appropriate to the diverse needs of service users.Actively pursue own personal development and take full advantage of training provided.AppointmentsProcess appointment requests by triaging all calls, dealing sympathetically and assessingpriorities and initiating action as required.Hand completed repeat prescriptions to patientsPlay an active role in the coordination, and review of patient surveys e.g. Friends and FamilyTestOffer solutions and actively listen to patients to resolve issues.Chaperone during consultations as requestedCheck patients in on arrival at the surgeryCheck that all patients contact details are correct upon arrivalMonitor flow of patients into consulting and treatment roomsOperationsReceive, assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective wayDeal with all general enquiriesCollate patient data as directedCarry out a range of administration duties including word processing and data inputtingduties as required (SystmOne), photocopy and post.Patient RegistrationsProcess new patient registrations and change of patient details, using appropriate systemsEnsure that up to date and comprehensive information is available at all times throughliaison with other Team membersFacilitiesTidy doctors rooms and replenish supplies of forms on completion of sessionsKeeping the reception area tidy and free from obstructions and clutterKeeping the reception well-stocked with stationery and other suppliesHave a thorough knowledge of all practice procedures and work in accordance of approvedprotocols.Ensure building security- have a thorough knowledge of doors/ windows/alarmOther TasksParticipate in performance review meetings, including taking responsibility for maintaining arecord of own personal and/or professional development.Taking responsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.Undertake a variety of administrative duties to assist in the smooth running of the serviceincluding the provision of clerical support to clinical staff and other members of the practice team, or any other duties as requested by line manager.Contributing to the development and improvement of services to patientsPlay an active role in the induction/ training of new staff membersSupport with the delivery of other targeted services delivered by Coventry and Rugby GPAllianceThis job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in line with changing business need in consultation with the post holder.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- NVQ or equivalent in
- Administration/Customer Service
Desirable
- ECDL or equivalent
Experience
Essential
- Experience of Microsoft Office applications
- Experience of team working
Desirable
- Customer service experience
- Working in a public reception environment
- Working with SystmOne
- Previous receptionist experience
- Previous administration experience
Person Specification Qualifications Essential Educated to GCSE level or equivalent NVQ or equivalent in Administration/Customer Service Desirable ECDL or equivalent Experience Essential Experience of Microsoft Office applications Experience of team working Desirable Customer service experience Working in a public reception environment Working with SystmOne Previous receptionist experience Previous administration experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry And Rugby GP Alliance
Address
Hodge Hill Family Practice
Roughlea Avenue, Hodge Hill
Birmingham
B36 8GH
United Kingdom
Employer's website
https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Coventry And Rugby GP Alliance
Address
Hodge Hill Family Practice
Roughlea Avenue, Hodge Hill
Birmingham
B36 8GH
United Kingdom
Employer's website
https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
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Prescription Clerk / Administrator
The Beeches Medical Centre View all jobs
Posted 27 day(s) ago
Reference: 2325408
Job summary
We are seeking a new member of the team to provide an efficient, professional and patient-focused administrative service to support the smooth running of the GP Practice. The post holder will work flexibly across general administration, reception and prescription administration, providing a comprehensive non-clinical service to patients and the Practice team.
Main duties of the job
- Process repeat prescription requests in accordance with Practice procedures.
- Check and prepare prescription requests for clinician authorisation.
- Deal with routine prescription queries and liaise with pharmacies where appropriate.
- Maintain accurate prescription records and monitor outstanding requests.
- Escalate medication queries or concerns requiring clinical judgement to an appropriate clinician.
Administration
- Provide general administrative support to the Practice and clinical team.
- Process correspondence, documents, scanning and electronic records.
- Maintain accurate patient records and update demographic information.
- Undertake data entry, searches, audits and other administrative tasks.
- Assist with patient registrations and other Practice processes.
- Manage incoming and outgoing post and electronic communications.
- Provide administrative cover and support colleagues as required.
Reception
- Deal with patient enquiries face-to-face, by telephone and electronically.
- Book, cancel and rearrange appointments in accordance with Practice procedures.
- Register patients and maintain accurate patient information.
- Signpost patients to appropriate services within Practice guidelines.
- Deal professionally with challenging or sensitive situations.
- Recognise and escalate urgent or clinical matters appropriately
The duties outlined above are not exhaustive and may be amended in line with the changing needs of the Practice.
About us
The Beeches Medical Centre is a well-established, patient-focused practice committed to providing high-quality primary care. We pride ourselves on a collaborative environment and a strong team ethos, offering excellent support and resources to help you thrive.
Our mission is to deliver an equitable, patient-driven, high-quality, and caring primary health care service without prejudice. We are a friendly, community-integrated practice, performing highly in QoF, IIF, and Enhanced Services.
We are a dynamic and forward-thinking practice rated 'Good' by the CQC, proud of the service we offer to patients. We prioritise the well-being and development of our staff. Our multi-skilled team works well together, encouraging growth in all areas.
Our patient list size is around 8,400 and steadily growing and we have strong local integration with Widnes GP Federation/ Widnes PCN (Part of local HSJ winning team 2025).
Would you like to be part of a close-knit team that supports and encourages each other?
Our clinical team includes four GP Partners, 2 salaried GPs, Clinical Pharmacist & strong nursing team. Management and administration team includes Practice manager, Assistant practice manager, 2 administration staff, 1 medical secretary and 6 care navigators.
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
£13.03 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0689-26-0001
Job locations
20 Ditchfield Road
Widnes
Cheshire
WA8 8QS
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
Prescription Administration
- Process repeat prescription requests in accordance with Practice procedures.
- Check and prepare prescription requests for clinician authorisation.
- Deal with routine prescription queries and liaise with pharmacies where appropriate.
- Maintain accurate prescription records and monitor outstanding requests.
- Escalate medication queries or concerns requiring clinical judgement to an appropriate clinician.
- Work within Practice prescribing policies and procedures.
Administration
- Provide general administrative support to the Practice and clinical team.
- Process correspondence, documents, scanning and electronic records.
- Maintain accurate patient records and update demographic information.
- Undertake data entry, searches, audits and other administrative tasks.
- Assist with patient registrations and other Practice processes.
- Manage incoming and outgoing post and electronic communications.
- Provide administrative cover and support colleagues as required.
Reception
- Provide a friendly, professional and courteous reception service.
- Deal with patient enquiries face-to-face, by telephone and electronically.
- Book, cancel and rearrange appointments in accordance with Practice procedures.
- Register patients and maintain accurate patient information.
- Take and communicate messages appropriately.
- Signpost patients to appropriate services within Practice guidelines.
- Deal professionally with challenging or sensitive situations.
- Recognise and escalate urgent or clinical matters appropriately.
General Responsibilities
- Maintain patient confidentiality and comply with GDPR, NHS Information Governance and Practice policies.
- Follow safeguarding, health and safety and infection prevention procedures.
- Work effectively as part of the wider Practice team.
- Maintain a high standard of accuracy, professionalism and patient service.
- Participate in training, appraisal and Practice development activities.
- Undertake other duties appropriate to the role as required by the Practice Manager.
The duties outlined above are not exhaustive and may be amended in line with the changing needs of the Practice.
Please note, we are unable to provide sponsorship for this role and you must have a right to work in the UK.
Job description
Job responsibilities
Main Duties and Responsibilities
Prescription Administration
- Process repeat prescription requests in accordance with Practice procedures.
- Check and prepare prescription requests for clinician authorisation.
- Deal with routine prescription queries and liaise with pharmacies where appropriate.
- Maintain accurate prescription records and monitor outstanding requests.
- Escalate medication queries or concerns requiring clinical judgement to an appropriate clinician.
- Work within Practice prescribing policies and procedures.
Administration
- Provide general administrative support to the Practice and clinical team.
- Process correspondence, documents, scanning and electronic records.
- Maintain accurate patient records and update demographic information.
- Undertake data entry, searches, audits and other administrative tasks.
- Assist with patient registrations and other Practice processes.
- Manage incoming and outgoing post and electronic communications.
- Provide administrative cover and support colleagues as required.
Reception
- Provide a friendly, professional and courteous reception service.
- Deal with patient enquiries face-to-face, by telephone and electronically.
- Book, cancel and rearrange appointments in accordance with Practice procedures.
- Register patients and maintain accurate patient information.
- Take and communicate messages appropriately.
- Signpost patients to appropriate services within Practice guidelines.
- Deal professionally with challenging or sensitive situations.
- Recognise and escalate urgent or clinical matters appropriately.
General Responsibilities
- Maintain patient confidentiality and comply with GDPR, NHS Information Governance and Practice policies.
- Follow safeguarding, health and safety and infection prevention procedures.
- Work effectively as part of the wider Practice team.
- Maintain a high standard of accuracy, professionalism and patient service.
- Participate in training, appraisal and Practice development activities.
- Undertake other duties appropriate to the role as required by the Practice Manager.
The duties outlined above are not exhaustive and may be amended in line with the changing needs of the Practice.
Please note, we are unable to provide sponsorship for this role and you must have a right to work in the UK.
Person Specification
Experience
Essential
- - Previous administrative, reception or customer service experience.
- - Excellent communication and interpersonal skills.
- - Good IT and keyboard skills.
- - Strong organisational skills and attention to detail.
- - Ability to work accurately under pressure and manage competing priorities.
- - Ability to maintain confidentiality.
- - Professional, approachable and patient-focused manner.
- - Ability to work independently and as part of a team.
- - Flexible approach and willingness to undertake a variety of duties.
- - Understanding of the boundaries of a non-clinical role.
- - Willingness to undertake relevant NHS/Practice training.
Desirable
- - Previous experience within an NHS GP Practice.
- - Experience of EMIS/PACO Blinx
- - Experience of prescription administration.
- - Knowledge of NHS primary care services.
Person Specification
Experience
Essential
- - Previous administrative, reception or customer service experience.
- - Excellent communication and interpersonal skills.
- - Good IT and keyboard skills.
- - Strong organisational skills and attention to detail.
- - Ability to work accurately under pressure and manage competing priorities.
- - Ability to maintain confidentiality.
- - Professional, approachable and patient-focused manner.
- - Ability to work independently and as part of a team.
- - Flexible approach and willingness to undertake a variety of duties.
- - Understanding of the boundaries of a non-clinical role.
- - Willingness to undertake relevant NHS/Practice training.
Desirable
- - Previous experience within an NHS GP Practice.
- - Experience of EMIS/PACO Blinx
- - Experience of prescription administration.
- - Knowledge of NHS primary care services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Beeches Medical Centre
Address
20 Ditchfield Road
Widnes
Cheshire
WA8 8QS
United Kingdom
Employer's website
http://www.thebeechesmedicalcentrewidnes.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Beeches Medical Centre
Address
20 Ditchfield Road
Widnes
Cheshire
WA8 8QS
United Kingdom
Employer's website
http://www.thebeechesmedicalcentrewidnes.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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