Job description

Job responsibilities

• Make a referral to another practitioner when it is in the best interests of somebody in your care

• Act without delay if you believe those in your care, you, a colleague or anybody else may be at risk

• Confirm that the outcome of any delegated task meets required standards

• Make sure that everybody for whom you are responsible is supervised and supported

• Deal with problems and complaints constructively and not allow a complaint to prejudice the care your provide to somebody

• Deliver care based on the best available evidence or best practice

Please refer to the Job description/person specification for full details on the role.

Person Specification

Training and Qualifications

Essential

• Registered nurse/qualified ODP
• Evidence of ongoing professional development
• Satisfactory attendance records in previous post or throughout training period
• Willingness to undertake new clinical practices, education and training that will enhance service delivery

Desirable

• Degree in nursing or health related subject
• In possession of or willingness to work towards a recognised NMC/HCPC teaching and assessing qualification
• Evidence of Post registration Educational Continuing development or reflective portfolio

Experience

Essential

• Demonstrates satisfactory clinical expertise for the grade applied for.

Desirable

• Demonstrates knowledge of clinical risk management and clinical governance in the NHS
• Audit experience / research skills
• Experience in the speciality applied for.

Analytical and Judgement skills

Essential

• Good basic understanding of the importance of delivering high quality clinical care
• Demonstrates understanding of quality and change and the importance of new ways of working
• Passed by occupational health as fit to undertake role
• Has the physical ability to perform the full range of duties in the role
• Recognises own level of competence and limitations
• Ability to identify learning needs planning.

Desirable

• Displays motivation and ideas of future career pathway and personal development planning.
• Maintains sickness levels within Trust target

Communication and Relationship Skills

Essential

• Understands the importance of team working and their role within the multidisciplinary team
• Able to develop and maintain effective interpersonal skills and relationships with colleagues across the healthcare setting
• Good verbal and written skills
• Able to maintain accurate patient records
• Demonstrates the ability to communicate well in a variety of settings with patients of all cultures and with differing levels of understanding
• Able to present factual written and verbal information and deal with questions basic knowledge of IT

Desirable

• Computer literacy

Planning and Organisation

Essential

• Ability to decision make and prioritise clinical workload
• Demonstrates understanding of their own role in efficient management of resources

Equality and Diversity

Essential

• Demonstrates an understanding of the importance of treating individuals with dignity and respect

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Glenfield Hospital

Groby road

Leicester

LE3 9QP

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details please see the attached job description and person specification attached to this advert.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

Person Specification

Qualifications

Essential

• ECDL/CLAIT or equivalent or SystmOne experience

Desirable

• IT skills e.g. Microsoft word, Outlook, Internet Explorer, Aireshare

Experience

Essential

• Significant and recent reception/office experience in a health care setting
• Experience and full understanding of confidentiality policies/procedures
• Experience in working shifts. Flexible and adaptable
• Previous work in a busy pressurised and stressful environment
• Experience in dealing with distressed patients/relatives
• Experience in filing and scanning systems

Desirable

• Previous Emergency Department experience
• Understanding appointment systems
• Experience in working a 24/7 shift system, including nights
• Information Governance/Data Security Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale Hospital

Skipton Road. Steeton

Keighley

BD20 6TD

United Kingdom

Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

• To work within a team environment to ensure that all patient records are maintained and accurate.

• To download and scan incoming mail on to clinical system and code on to patient records

• Manage patient long term condition recalls and DOT reviews, vaccinations using the dashboards.

• Input data into the patients healthcare records as necessary

• Processing Online access requests

• Manage administrative queries as necessary

• Support all clinical staff with general administrative tasks as requested

• To work with the Deputy/Practice Manager on auditing data collection to ensure practice standards are met.

• To deal with all enquiries tactfully and with due consideration of patient privacy

• Participating in educational and learning activities arranged from time to time

• Supporting practice policies and protocols, including health and safety and infection control

• Supporting a drive to greater automation and use of technology

• Photocopying and sending of medical notes where required.

• Recording information from incoming hospital letters on computer using read codes, and entering diagnoses in the referral book

• Scanning hospital letters and other relevant correspondence into patient records and read coding appropriately

• Assisting reception manager as and when required

• Follow the process and complete the insurance report/SAR process.

• Duties may vary under the direction of the Deputy/Practice Manager depending on workload and staffing levels.

QUALITY

• Strive to maintain quality within the practice.

• Assess your own performance and take accountability for your own actions, either directly or under supervision.

• Contribute to the effectiveness of the team by reflecting on your own and your teams activities and making suggestions on ways to improve and enhance the teams performance.

• Work effectively with individuals in other agencies to meet patient needs.

• Effectively manage your own time, workload and resources.

COMMUNICATION

• Communicate effectively with other team member.

• Communicate effectively with other office members and clinician at all levels.

• Communicate effectively with patients and carers.

• Recognise patients needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLICENTATION OF SERVICES

• Apply practice policies, standards and guidance.

• Discuss with other members of the team/office how the policies, standards and guidelines will affect your own work.

• Attend regular team meetings.

• Participate in audits where necessary

Person Specification

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Knowledge and Skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Integrated Community Services

Address

Hama Medical Centre

11A Nottingham Road

Kimberley

Nottinghamshire

NG16 2NB

United Kingdom

Employer's website

http://picsnhs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Educated to GCSE grade C/4 or above in English and maths or equivalent qualification /experience.
• Level III NVQ in Health and Social Care/ OR diagnostic and therapeutic support or equivalent relevant qualification /experience.
• Demonstrate commitment to life long learning via personal development file.

Desirable

• IT training/qualifications or equivalent

Special skills

Essential

• Due to the requirement to undertake visits and transport non-portable equipment, the post holder is required to be either car driver with a valid driving licence or have access to an alternative means of transport.

Experience

Essential

• Relevant experience of either, working in rehabilitation in NHS e.g. as a therapy assistant or a rehabilitation assistant/ assistant practitioner or another rehabilitation setting
• To have worked independently managing own patient/client list.
• Experience of liaising with other agencies, services and professional colleagues.

Desirable

• To have worked in the community setting

Further Training

Essential

• Be able to assess, implement and assist in rehabilitation programmes
• Good verbal and non-verbal communicator with the ability to motivate people.
• To understand and practice confidentiality
• To have developed coping strategies to deal with the emotional nature of the work.
• To have prioritisation skills to independently manage own workload.
• Flexible to meet the needs of the service
• Computer literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Sheffield Teaching Hospitals

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

See attachment in vacancy for full Nursing Associate Job Description and Personal Specification.

Role requirements for shortlisting

Experience:

Essential:

Understand the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation; including how the role may contribute to service development

Experience of working in teams under appropriate supervision as part of a multi-disciplinary team.

Desirable:

Experience of supporting children and their families

Knowledge and Skills:

Essential:

Aware of the Healthy Child Programme and the involvement of the 0-19 Team in its delivery

Ability to develop effective and appropriate relationships with people, their families, carers and colleagues

Personal Qualities:

Essential:

Seeks and uses professional support appropriately

Shows a realistic appreciation of the challenges of working with children and young people/vulnerable adults

Person Specification

Education, Qualifications and Training

Essential

• Registered Nursing Associate on the United Kingdom NMC register
• Nursing Associate foundation degree qualification

Desirable

• NNEB Diploma in child care and Education awarded by CACHE or equivalent
• Level 3 BTEC National Diploma in Early Year

Experience

Essential

• Understand the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation; including how the role may contribute to service developmen
• Understand and act in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
• Understand requirements for NMC professional revalidation.
• Understand the importance of following procedures, polices and treatment or care plans.
• Experience of working in teams under appropriate supervision as part of a multi-disciplinary team.
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information.

Desirable

• Experience of supporting children and their families
• Community experience
• Able to undertake autonomous and independent working
• A sound knowledge of issues around confidentiality
• Children's safeguarding experience

Knowledge and Skills

Essential

• Aware of the Healthy Child Programme and the involvement of the 0-19 Team in its delivery
• Ability to organise and prioritise own delegated workload.
• Ability to deal with non-routine and unpredictable nature of workload
• Ability to communicate effectively, written, verbal, or non-verbal communication, with parents/carers and young people
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
• Ability to safeguard and promote the welfare of children and young people/vulnerable adults
• Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances.
• Knowledge of equality and diversity issues, social exclusion and multi-cultural issues Is up-to-date with legislation and current events

Desirable

• Experience of using Systmone
• Report writing
• Presentation skills

Personal Qualities

Essential

• Recognises the limits of own authority within the role
• Understands the principle of confidentiality
• Accepts responsibility and accountability for own work and can define the responsibilities of others
• Seeks and uses professional support appropriately
• Demonstrates professional curiosity
• Has a balanced understanding of self and others
• Has a realistic knowledge of personal strengths and areas for development
• Shows a realistic appreciation of the challenges of working with children and young people/vulnerable adults
• Can demonstrate flexibility of approach

Other

Essential

• Car user with use of a car and full UK Valid Driving Licence
• Ability to travel across the Milton Keynes sometimes at short notice and carry necessary equipment.
• Flexible working to meet the needs of the service, this may be on occasions outside normal office hours

Emotional and Mental Effort

Essential

• Aware of the range of emotions in self and others
• Demonstrates empathy for the concerns of others
• Shows respect for others' feelings, views and circumstances
• In highly stressful situations keeps own feelings in check, takes constructive action and calms others down.
• Has a range of mechanisms for dealing with stress, can recognise when to use them and does so

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Shipley Court

Marsh End Road

Newport Pagnell

MK16 8EA

United Kingdom

Employer's website

https://www.cnwl.nhs.uk/work (Opens in a new tab)

Job description

Job responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Person Specification

Experience

Essential

• Experience working in an imaging department
• Evidence of experience in Quality and Safety and Clinical Audit

Desirable

• Experience of working in an ultrasound department as a qualified sonographer

Qualifications

Essential

• PGDip/ PG Cert in medical ultrasound or DMU
• State Registration with HCPC /or equivalent in midwifery/ or if neither of these are applicable, registration with The register of Clinical Technologists on qualification

Desirable

• Evidence of CPD

Knowledge

Essential

• Technical knowledge for a range of ultrasound systems including image manipulation and trouble shooting.
• Experience with operating and managing I.T. systems including patient management, reporting and picture archiving systems.
• Understanding of Information Governance, Quality and Safety, and Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Teaching Hospitals

Duckworth Lane

Bradford

BD9 6RJ

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities and tasks

To support the PCN Prescription Hub

Full training will be provided for this role and previous experience as a Prescriptions Clerk is not essential.

Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.

Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.

Ensure all current medication have relevant, current authorisations.

Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.

Deal with prescription queries from a range of healthcare professionals including GPs, nurses, community pharmacists, nursing home staff as well as reception/administration staff at the practice.

Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries.

Perform searches and act upon drug alerts.

Add new patient medication. Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary.

Liaise with Pharmacies regarding monthly dosette box prescriptions.

Be the first point of contact to coordinate responses to email/telephone enquiries.

Support the PCN team in coordinating audits to support improved patient outcomes.

This list of responsibilities is not exhaustive and is subject to changed based on business needs.

Person Specification

Qualifications

Essential

• See Attachment

Desirable

• See Attachment

Experience

Essential

• See Attachment

Desirable

• See Attachment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Connexus PCN

Address

Brooklea Health Centre

Wick Road

Bristol

BS4 4HU

United Kingdom

Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Please ensure that you have read and understood the job description and person specification before applying.

Be Think Do is the NWAS leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate Be Think Do behaviours. A leader within NWAS will be a role model to others, being someone who consistently demonstrates Be Think Do behaviours using an inclusive leadership approach in supporting diverse teams.

The stages to finding the right candidate for the position are, Application, Assessment Centre with group activities and Professional Discussions.

After each stage you will be advised if you are to progress.

Person Specification

Qualifications and Knowledge

Essential

• Degree or equivalent experience
• Recognised management qualification(s) gained through additional study
• Evidence of recent, ongoing personal development
• Highly developed knowledge of NHS national and local context
• Holds a valid driving licence, regular requirement for driving

Experience

Essential

• Substantial management experience and knowledge in related commercial, operational health and social care services
• Experience across a number of disciplines including performance management, information systems, contracting, staff management and financial management
• Experience of leading, managing and motivating high performing, disparate teams in a strong performance management culture
• Experience of leading and successfully implementing change, able to communicate changes when facing a degree of hostility
• Budget management experience

Skills and Competencies

Essential

• Ability to identify and assess risks, anticipate difficulties and successfully address them
• Ability to translate and communicate strategic goals into effective and achievable operational plans, and capable of ensuring effective performance management of implementation
• Innovative and commercial thinking ability
• Ability to maintain confidentiality and deal with situations in a sensitive manner
• ICT literate, including ability to analyse and manipulate data
• Strong analytical and critical reasoning skills, able to analyse highly complex data and identify key trends and actions
• Persuasive oral and written communication style, able to adapt to different audiences
• Ability to negotiate and influence across organisational boundaries and through all levels of staff and management
• Ability to handle detail within plans and make informed decisions and judgements
• Personal credibility with internal and external stakeholders and staff
• Demonstrable compassionate and inclusive leadership

Values and Behaviours

Essential

• Working together: demonstrates collaborative and inclusive working and challenges behaviour that is not inclusive or acceptable
• Being at our best: professional and adaptable and takes pride in work
• Making a difference: acts with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

20 PTS Operational Management GM & Lancs East 2

Bolton

BL1 5DD

United Kingdom

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.

To assist with SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.

The post-holder will be an integral part of the general practice team.

The following are the core responsibilities of the Medical Secretary in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
• Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
• Manage all enquiries in an effective manner
• Maintain an accurate referrals database
• Action all incoming email/accrux messages within a timely manner
• Process incoming letters as requested
• Scan documentation and attach scanned documents to patients healthcare records
• Process referrals using the electronic referral system (ERS)
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
• Manage all administrative queries as necessary
• Conduct clinical system searches as requested
• Support all clinical staff with general administrative tasks as requested
• Maintain a clean, tidy, effective working area at all times
• Be an integral part of the general practice team
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Undertake all mandatory training and induction programmes
• Contribute to and embrace the spectrum of clinical governance
• Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

In addition to the primary responsibilities, the Medical Secretary has the following wider responsibilities:

• Participate in local initiatives to enhance service delivery and patient care
• Produce meeting agendas and record the minutes of meetings
• Support and participate in shared learning
• Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
• Accurately input and code SNOMED CT data on the clinical IT system

Person Specification

Experience

Essential

• Previous experience as a Medical Secretary or Senior Administrator (preferably within the NHS or a clinical setting)
• Proficient in medical audio-typing and terminology.
• Advanced skills in Microsoft Office (Word, Excel, Outlook) and general IT literacy.
• Experience using the Electronic Referral System (e-RS)
• Exceptional verbal and written communication skills with the ability to deal with sensitive information and diverse patient needs.
• Proven ability to manage a busy workload, meet tight deadlines, and work independently.
• A thorough understanding of GDPR and the importance of patient confidentiality.
• Good general education (GCSE Grade C/4 or above in English and Maths).

Desirable

• Experience using SystmOne
• Familiarity with SNOMED CT coding.
• Experience processing Subject Access Requests (SARs) and insurance/legal reports.
• Basic understanding of Safeguarding protocols and Clinical Governance frameworks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grimston Medical Centre

Address

Congham Road

Grimston

King's Lynn

Norfolk

PE32 1DW

United Kingdom

Employer's website

https://www.grimstonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Prescriptions Management

Duties will include co-ordinating and preparing repeat prescriptions for our patients, data entry onto patient records, EPS and patient and pharmacy liaison. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels:

Work with our prescribers to provide a responsive repeat prescription service and ensure errors are minimised

Monitor repeat prescription requests to ensure that patients attend medication reviews and other health checks

Comply with the requirements and accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions

Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives

Maintain accurate patient records promptly and quickly - entering data in accordance with reporting requirements

Build good working relationships with local pharmacies to help enable our prescription service

Create tasks and assist clinicians in managing document workflow relating to prescriptions

Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure

Escalate any problems to the Practice Manager that you need support with

Oversee the management of MHRA alerts and provide administrative assistance for actions taken in response to MHRA alerts, Central Alerting System alerts, local or national clinical guidance and in accordance with the Yellow Card scheme

Provide administrative support for QOF and CQC searches.

Patient Services / Front of House Administration

Welcome, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Deal with patient queries by phone, in person or using digital consultation tools

Use judgement and communication skills to ensure that patients with no prior appointment but needing urgent consultation are seen in a logical and non-disruptive manner

Explain Practice arrangements and formal requirements to new patients and those seeking temporary medical cover and ensure procedures are completed

Support effective systems for the smooth day-to-day running of the practice and good organisation of care across the interface between clinical services and patient administration

Other ad hoc tasks as required to ensure that the highest levels of customer service are delivered to patients and visitors of the Practice

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. He/she may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, including:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, including:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, including:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development

Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess their own performance and take accountability for their own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on their own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patient needs

Effectively manage their own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in and contribute to audits where appropriate

Person Specification

Qualifications

Essential

• Experience of working as a Prescription Clerk or Pharmacy Assistant in primary Care or PCN
• A good understanding of Primary Care services and the NHS structure
• Knowledge of GDPR, confidentiality and safeguarding.
• Attention to detail
• An organised approach to work
• Excellent communication skills both written and verbal
• Able to work as part of a team and independently
• Experience of working in a Primary Care setting
• Experience of using SystmOne or other Clinical system
• Experience supporting audits and quality improvement initiatives Experience dealing with patient queries and providing advice within scope of practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belgrave Medical Centre

Address

13 Pimlico Road

London

SW1W 8NA

United Kingdom

Employer's website

https://www.belgravemedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Dispensary Duties

-To interpret and accurately dispense requests for medication for in-patients, outpatients and clinical trials in accordance with department SOPs under the supervision of a pharmacy professional (excluding Controlled Drugs).

-To assist with general reception duties including receiving prescriptions from patients and members of staff, answering the telephone and dealing with enquires where appropriate whilst ensuring a positive and professional image is displayed in keeping with the Trust values.

-Working with customers in a polite and efficient manner - face to face, over the phone, or by electronic methods, to deal with enquiries of a routine nature and referring appropriate queries to the relevant member of the pharmacy team.

-To take part in departmental stock takes and stock maintenance including: expiry date checking ensuring any short-dated / expired items are quarantined. Ordering of stock, checking of orders received against delivery notes and restocking of shelves ensuring good stock rotation is maintained. This will involve the completion of all the necessary documentation and stock transfer using the pharmacy computer system.

-To support with raising orders for external suppliers and homecare. Orders raised will require sign off by a pharmacy technician or pharmacist.

-Undertake the temperature monitoring of the refrigerators and room environments and alert an appropriate senior member of staff of any excursions outside of the normal range.

-To participate in the management of medication returns ensuring recycling and destruction is carried out which will contribute to maximising drug usage and financial resources.

-To liaise with portering and transport services to ensure an adequate service is provided and escalate any failures as appropriate.

- To maintain accurate computer records which include the accurate use of pharmacy computer systems, patients records, the issue and costing of medication being issued to all areas of pharmacy, wards, departments and individual patients.

-Support the team in maintaining the safe storage and security of medicines, prescriptions, confidential information etc.

Ward / Departmental Top-up services

-To participate in the topping-up of ward/ department stock medication and re-order as necessary.

-To participate in the topping-up of stock medicines in the emergency medicines cupboard, ensuring that short-dated drugs are removed and replaced as appropriate.

-To occasionally deliver medication to wards including cytotoxic/cytostatic medicines.

Miscellaneous

-To support the day-to-day provision of the dispensary service to ensure smooth running of dispensary services e.g.: looking after documentation, liaising with patients/service users and troubleshooting problems and queries.

-Support with the procurement of medicines.

-Arrange transport for collection and delivery of urgent items. Pack medicines securely, ready for delivery to wards /departments /clinics. Identify fridge items and pack separately, to ensure that they are kept in the refrigerator until collection.

-Contact wards /departments to advise that prescriptions are ready for collection.

- To monitor the fax and scanner for any prescriptions or orders sent to pharmacy and undertake photocopying, filing and faxing of documents.

-To undertake and participate in audits and to actively participate in the end of year stock take as necessary.

- To support the department in delivering efficiency schemes.

- To attend pharmacy staff meetings and support efficient communication between members of the pharmacy team.

- Follow all departmental Standard Operating Procedures (SOPs).

-To undertake specific duties agreed with the Chief Technicians and line manager in line with the grade and scope of the post.

Training and Development

- Complete mandatory training as required by the Trust.

-Participate in working towards their Personal Development Plan.

-Attend such training courses and meetings as are necessary to achieve personal departmental objectives as agreed with the line manager.

-Take every reasonable opportunity to maintain and improve knowledge and competence.

Working Arrangements

- The pharmacy department is currently open Monday to Friday but may be subject to change.

-When necessary you may be required to participate in weekend /Bank holiday working to support the provision of pharmacy services across the Trust.

-On occasions you may be required to work at another site to cover staffshortages.

Communication and Relationships

-To provide excellent communication with:o Pharmacy staffo Clinical and managerial staff (irrespective of profession or grade)o Patient/ Service users and carerso Couriers and porterso Trust partners e.g. external suppliers, delivery drivers

Systems and Equipment

- Standard keyboard skills are required to use the dispensary computer system for producing dispensary labels and stock sheets using the pharmacy ascribe system.

- Computer skills involving the use of email, word, internet etc.

Decisions and Judgement

-Applies general knowledge effectively to the benefit of service delivery.Physical/Mental/Emotional demands of the job

- To work across a large Trust, which may, on occasions involve travel from one site to another.

-High levels of concentration and the fine manipulation associated with dispensing, picking and checking stock against delivery/order documents, alongside dealing with interruptions such as attending to drivers, porters, patients.

- To visit clinic/team bases off-site.

- Occasional exposure to unpleasant conditions.

- To carry and pack pharmaceutical supplies and move pharmaceutical goods as appropriate.

-Requirement for frequent concentration whilst processing prescriptions, stock requests and checking off wholesaler orders.

- Dexterity, coordination, for keyboard and telephony skills.

-Use of a VDU for significant proportions of the day.

- The post-holder may experience emotional, distressing situations and have to deal with irate patients/service users e.g. complaints about waiting times, unavailable drugs or general anti-social behaviours.

Responsibility for Policy/ Service Development

-Follows Trust/department Policies/Standard Operating Procedures (SOPs) as appropriate.

-May be asked to contribute to the development of SOPs.

Responsibility for HR

-Maintain confidentiality.

-Required to complete appropriate training and support required for the role.

Responsibility for Research and Development-To undertake and participate in audits and surveys as necessary.

Person Specification

QUALIFICATIONS & TRAINING

Essential

• 4 GCSE including Maths and English. NVQ2 (or equivalent level) in Pharmacy Services.

EXPERIENCE

Essential

• Computer literate Good numerical skills Has sound knowledge of record keeping Experience in dealing with queries Experience of working with members of the public

Desirable

• Experienced as a pharmacy assistant (or related pharmacy experience) Experience of working within the NHS. Experience of working in pharmaceutical environment

SKILLS, KNOWLEDGE & ABILITIES

Essential

• Ability to work as part of a team Ability to act on own initiative Ability to communicate orally and in writing (e.g. good telephone manner, excellent face to face communicator) Keyboard & data handling skills Ability to work in a busy environment and to meet deadlines. Ability to work with sensitive financial data and generate reports. Understands limits of responsibility

Desirable

• Microsoft Word and internet knowledge Ability to prioritise work

PERSONAL ATTRIBUTES

Essential

• Ability to travel across trust sites Polite Punctual, honest and trustworthy Flexible approach to duties, to meet deadlines Reliable Treats others with respect & dignity Ability to overcome barriers to change Ability to exercise tact and sensitivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Haywood Hospital

High Lane, Burslem

Stoke-on-Trent

ST6 7AG

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will work in a defined drug and alcohol service and work within a specific location, whilst undertaking a programme of training for this role.

These posts are suitable for people with a degree or equivalent qualifications, who have the right personal qualities. As a Trainee Mental Health and Wellbeing Practitioner, you will be expected to work under supervision as part of a community drug and alcohol service, supporting people to receive the right care and delivering psychologically informed interventions.

During the one-year graduate certificate or postgraduate certificate training, you will, under supervision, develop knowledge and practice skills to employ wellbeing-focused psychologically informed interventions for adults individually and in groups, with specific focus on clients who are or have been affected by substance misuse problems.

These interventions may include:

Behavioural Activation and Graded Exposure using the "GOALS" programme Problem-solving Improving sleep Recognising and managing emotions Confidence building Support with medicines management

See attached detailed job description and person specification for full details.

Person Specification

Qualifications and Training

Essential

• Degree or equivalent qualification

Skills

Essential

• Ability to work autonomously and maintain accurate, timely case records.
• Reliable, resilient and able to maintain professional boundaries.
• Ability to work flexibly and deal with conflicting demands, keeping the people who use our service at the centre
• Strong communication skills which demonstrate empathy, reassurance and a trauma informed approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Inclusion

Address

Inclusion Aldershot

Aldershot

GU11 3HU

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To be the first point of contact for the Consultant and his / her Medical Team. Dealing with enquiries from patients, carers and professionals and offer non clinical help and advice, and utilise experience and knowledge to identify when urgent action may be required by the Consultant or his / her Medical Team

To deal sensitively with patients, exercising empathy and recognising that they may sometimes be verbally aggressive. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy if they are angry and to deal sensitively with them if they are upset or worried

Plan and organise clinics in order to meet fluctuations in capacity and demand, which involves patients being seen in the outpatient clinic or in the community.

Case notes of patients to be prepared in advance of clinic and to trace case notes form Medical Secretariat to the Consultant / Medical Team to ensure the efficient functioning of the centralised patient filing system.

To ensure that all necessary information is available to the Consultant and his / her Medical Team and the PA/Medical Secretariat by maintaining accurate and accessible records and files, including electronic and centralised patient filing systems and the Consultants personal filing system, and to manage an action tracking / bring forward system

Use the relevant systems to book new and follow up clinic appointments (this information is used by the Trust to produce statistics on waiting list deadlines). To access Pathology for results of investigations etc. and to accurately amend patient personal information

Provide timely and accurate typing from transcription software and manuscript of all patient related correspondence following patient reviews or because of multi-disciplinary meetings. This includes written correspondence with General Practitioners, involving the accurate transcription of detailed and sometimes complex medical information that may be of a sensitive nature. Letters may sometimes need to be sent out in the absence of medical oversight as a matter of urgency and to this end need to be accurate

Managing the flow of all correspondence involving dictation, email, audio typing, word processing, and filing, and to draft replies or sending standard responses to routine mail

Assisting the Consultants time management as well as his / her Medical Team through effective PA / secretarial diary management, including organisation of annual leave. This involves notifying other Consultants of the absence of a Consultant in order to ensure there is adequate medical cover. Consultant / Specialist Registrar on-call rotas and the setting up of clinics must also be taken into consideration, and copies of the on-call rota distributed to hospital switchboards and an in-patient unit as well as notifying them in a timely manner of any adjustments to the rota

Carry out searches and provide statistical information for the Consultant and his Medical Team

Contributing to the effective management of the PA/Medical Secretariat by assisting colleagues during their absence or with peaks of work etc. and by contributing ideas and suggestions to improve the effectiveness and image of the Medical Secretariat

Organise and facilitate meetings / training events etc. through the typing and distribution of agendas and papers, arranging dates, venues and refreshments if required, including minute taking

Adhere to all Trust policies, in particular, to act in accordance with the Data Protection Act and patient confidentiality, and the Freedom of Information Act and access to information

Work associated with the individual responsibilities of the Consultant this may be Clinical Lead, Programme Director, Research Supervisor for Specialist Registrars, Co-ordinator for medical student training

Monitor and maintain medical stationery stock

Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager

Acts in ways that; support equality and value diversity. Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

• City & Guilds Level 3 Diploma for Medical Secretaries or OCR/RSA Level 3 or equivalent

Experience

Essential

• Proven Medical Secretarial experience
• Previous experience of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Charlton lane and Wotton Lawn Hospital

Horton Road Gloucester and Charlton Lane Cheltenham

Cheltenham and Gloucester

GL53 9DZ

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities: to include level of responsibility for:

Lead the enhanced care team and build successful links between key professionals. Provide and assess Enhanced Care supervision to patients who have been assessed as needing additional support on the wards due to acute confusion, mental health conditions, challenging behaviour or physical health conditions which are compromising the safety of the patient and/or others.

As a clinical leader provide support to the management team, participating in service and policy development.

Act as an effective role model and resource/advisor to colleagues, in the delivery of nursing care.

Work autonomously within the parameters of the role, directing, leading and supporting junior staff and wider care team to implement the delivery of quality nursing care.

Build and support colleagues to build positive therapeutic relationships with patients needing Enhanced Care Supervision.

Manage and oversee the deployment of the Enhanced Care Team in the delivery of enhanced observations to inpatient service users and those waiting in A&E.

Provide practical support and guidance (in collaboration with elderly care and mental health colleagues) to clinical teams

Manage patients with complex clinical and mental health conditions that pose a risk to maintaining a conducive and safe environment.

Ensure that patients are provided with accurate information about care in an accessible format to patients and their relatives / carers

Ensure the accurate monitoring and recording of enhanced care, identifying precipitating and protective factors for risk, individualised to the patient.

Please see attached job description for further information.

Person Specification

Education and Training

Essential

• Current professional registration as an RMN/AHP/Social Worker with extensive experience of managing a caseload of patients.
• Educated to a degree level or equivalent experience in Healthcare service.
• Mentorship course
• Management qualification or equivalent experience
• Evidence of ongoing professional development in relevant area of speciality supplemented by specialist clinical, managerial training and CPD

Desirable

• Post graduate teaching certificate/module.
• Relevant post registered qualifications
• Safeguarding Adults Level 3
• PNA

Knowledge and Skills

Essential

• Ability to use own initiative and organise and prioritise own delegated workload
• Ability to demonstrate problem solving skills and to be flexible and adapt to changing situations
• Ability to function effectively under pressure and deal with the unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non-verbal) and good interpersonal skills.
• Ability to work effectively as a team player, as part of a multi-disciplinary team
• Well-developed IT skills
• Ability to work autonomously without direct supervision
• Able to chair multi-agency meetings
• Knowledge and experience of clinical governance
• Knowledge of patient discharge processes
• Knowledge of healthcare funding processes
• Knowledge of relevant legislation relating to patient care

Desirable

• Experience of taking part in reflective practice and clinical supervision activities

Experience

Essential

• Extensive experience of managing an area; including management of rotas, resources, budgets and staff.
• Experience in staff / practice development including undertaking appraisals, supervision and Personal Development Plans
• Recent Complex Care experience
• Evidence of working extensively within Mental Health Nursing / Social care settings
• Extensive experience of Mental Health Service Provision including the Mental Health Act 1983
• Experience of delivering/supporting training

Desirable

• An understanding of local health and social care commissioning
• Evidence of participation in using recognised assessment tools
• Experience of conducting own projects successfully and follow through action
• Experience of working with patients with a dual diagnosis - drug and alcohol

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley Hospital

Darenth Wood Road

Dartford

DA2 8DA

United Kingdom

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)