Job description

Job responsibilities

For questions about this job, contact:

Name: Nick Tromans

Position: EUC Operation Manager

Email: [email protected] Shortlisting Date: 8th September Interview Date: 14th September

Are you ready to use your IM&T Technician skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our End User Compute team within the Leeds Teaching Hospitals NHS Trust.

Your role will be within our EUC Operations Team, based both at the Leeds General Infirmary or St. Jamess University Hospital, reporting to the respective EUC Ops Team Leaders.

This position is part of a team providing day-to-day technical IT support for staff within Leeds Teaching Hospitals NHS Trust. A critical part of the role will be extensive support for the ongoing Hardware Refresh programme designed to maintain our IT estate in a healthy and cyber secure condition.

The successful candidate must demonstrate an excellent understanding of Microsoft Windows operating systems and Microsoft Office backed up by at least three years’ experience within an IT support environment including a service desk. Although this post operates a flexi hour system there will be a requirement to cover the hours of 8am to 6pm, Monday to Friday, within the departmental rota. Travel to different sites within the Trust may be required as part of the post holder’s duties.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trust’s information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. It’s an exciting time to join us, as we offer varied and rewarding opportunities.

We’d love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

If you choose to use Al tools to complete your application, please take the time to edit and personalise your application and ensure that the language used reflects your behaviours, ideas and values. We want to understand what you can bring to LTHT and your reasons for applying, not a version of these created by AI. AI is a tool, it is not a replacement for your thoughts, experience and ideas.

Substantial experience within an IM&T support environment

Ability to communicate with all levels of staff within the Trust

Extensive evidence of being a team player and putting the needs of others before your own.

Good history of performance and attendance

Ability to work within clearly defined operating policies with little direct supervision

Sufficient skills and knowledge to provide a quality service to users of Trust IM&T technology

Good communication skills, both verbal and written, demonstrating an ability to deal with issues from service users using appropriate negotiation and persuasion skills

Logical and analytical approach required to analyse situations/information to identify and resolve a range of IM&T related problems including computer system errors, user, programme problems

Commitment and enthusiasm with a keen desire to attain high standards within a service environment

Ability to remain focused and concentrated for prolonged periods whilst working under pressure

Please see the attached job description for further information about this vacancy.

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• For further information, please click 'Apply' where you can download the full job description and person specification from our careers site.

Experience

Essential

• For further information, please click 'Apply' where you can download the full job description and person specification from our careers site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Cross Site

Leeds

West Yorkshire

LS9 7TF

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake a full range of secretarial duties for consultants and their team. To produce and forward all patient letters, and other correspondence in line with current standards using audio typing and/or dedicated software. To deal with all post, faxes, e-mails, results etc. on a daily basis and prioritise as necessary to ensure consultants and their team are aware of urgent results and information.Take responsibility for all new referrals; liaise with the appointment centre staff and other coordinators such as specialist nurses and cancer MDT coordinators, other nursing and medical staff to ensure new referrals are promptly seen/treated in line with the current guidelines.Request appointments as required and liaise with outpatient booking teams.Prepare relevant notes, results and scans for clinics. Use initiative to obtain missing details, results and x-rays.To understand the full patient pathway, and the impact of local decisions on this pathway by having thorough knowledge of working practices, medical treatments, associated speciality(ies), and departments.

Person Specification

Qualifications

Essential

• Good general standard of education to GCSE level or equivalent including English

Desirable

• RSA II or equivalent in word processing/audio typing
• RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

Essential

• Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
• Evidence of establishing and maintaining effective filing systems
• Excellent verbal communication and interpersonal skills
• Excellent telephone manner
• Excellent spelling and grammar

Desirable

• Working knowledge of the Trust Patient Administration System (Cerner) (*)
• Advanced keyboard and audio typing skills o Working knowledge of Word, email and internet
• Working knowledge of a range of software packages e.g. Microsoft Word, Excel, and locally used data bases e.g. ICE
• Knowledge of basic anatomy and physiology
• Broad knowledge of medical terminology
• Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)
• Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualification

Essential

• HCPC Registration
• Postgraduate qualification in Medical Ultrasound
• BSc in Radiography
• Supervisory and/or Management qualification.

Experience

Essential

• Relevant Experience working in NHS
• Has up to date CPD portfolio.
• Experience supplemented by postgraduate course(s).
• Knowledge of clinical governance and its application in Radiology departments

Aptitude and abilities

Essential

• Ability to work as part of a team, possess Counselling Skills
• Work on own initiative and unsupervised.
• Undertake and report on a range of ultrasound scans including - obstetrics, general abdominal, vascular work.
• Manage a clinical workload and meet deadlines
• Deal with patients presenting with a range of conditions.
• Communicate learned skills to all grades of staff.
• Adapt to different work settings within the department.
• Recognise and respond sensitively and appropriately to individual patient's needs.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
• Good IT Skills
• Good interpersonal skills

Other Essential Criteria

Essential

• Physically capable of moving and positioning various types of patients and equipment.
• Enthusiastic/Motivated.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Swansea Bay University Health Board

Address

Singleton Hospital

Sketty Lane

Swansea

SA2 8QA

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

To provide an efficient and effective confidential service such that those assisting are well supported through all means of their role.To proactively manage and operate the inboxes, this includes acknowledging and responding to correspondence in a timely manner, redirecting and flagging emails for the Executive to action, and following up for responses and actions.To always work in a highly professional manner, maintaining diplomacy and confidentiality in communicating highly sensitive or highly contentious information with internal staff at all levels across all parts of the ICB as well as other external bodies/members of the public. This requires tact, discretion, and sensitivity to promote the good name and reputation of the ICB.Act on behalf of the Executive in times of absence by making rapid and accurate assessment of urgent/sensitive situations that could be addressed by other colleagues

The post holder must be able to recognise the importance of confidentiality and sensitivity of issues and at all times is able to act using the utmost discretion.

Working in line with the Executive Office Standard Operating Procedure.

Assimilate, manage, and communicate a wide range of information, some of which will be sensitive and complex and may involve matters relating to individual staff or patient matters or to matters of commercial confidence.

Communicate with tact, understanding and discretion with members of the public/patients/carers when dealing with enquiries/complaints.

Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the Executive and/or relevant leads as appropriate with any relevant supporting information.

Receive and screen all incoming mail, obtaining any relevant background information. On behalf of the executive team and ICB prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow up action where necessary, ensuring that delegated Heads of draft an appropriate response, setting deadlines to ensure the senior team has sufficient time to review draft.

Manage the Executive Directors emails, ensuring briefings and follow up actions take place, deadlines are met, junk mail is deleted, emails are reviewed and actions.

Act on behalf of the Executive Director(s), in times of absence, by making rapid and accurate assessments of urgent/sensitive situations that can be addressed by appropriate colleagues within the organisation in order to meet deadlines, provide solutions and avoid disruptions.

Plan for situations, which are known; and to be able to re-prioritise work to accommodate unexpected situations and interruptions.

Effectively manage the diary of the executive team, prioritising meetings/appointments, as necessary, ensuring the executive team have sufficient work/reflective time.

Organise events, including liaising with facilitators/speakers, sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Previous PA / Administrator Experience working to Executive's. Experience in communications and stakeholder management. Experience of working with multi-agency systems. Working knowledge of Microsoft office.

Desirable

• Experience of minute taking.

Communication skills

Essential

• Ability to respond to communications on behalf of the Executive Director. Skills for communication on complex matters and difficult situations, requiring persuasion and influence. Ability to deal with and respond to queries over the telephone and in person in a sensitive manner.

Analytical

Essential

• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues. Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate. Attention to detail combined with the ability to extract key messages from complex analysis. Independent thinker with demonstrated good judgement, problem-solving and analytical skills.

Desirable

• Takes decisions on difficult and contentious issues where they may be a number of courses of action.

Management Skills

Essential

• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support. Experience of managing staff and dealing with a range of HR issues including difficult situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight ICB (104)

Address

Omega House

Southampton Road

Eastleigh

SO50 9PB

United Kingdom

Employer's website

https://www.hantsiowhealthandcare.org.uk/icb (Opens in a new tab)

Job description

Job responsibilities

This role will require you to maintain information and monitoring systems, and to support the demands of the service.

Main Duties

• Accurately transcribe complicated dictation with complex medical terminology, requiring concentration and appropriate attention to detail for prolonged periods, while subject to frequent interruptions.
• Compose letters as appropriate and undertake transcription of dictation.
• Receive and process all incoming mail, bringing this and other relevant matters to timely attention of the medical staff and taking appropriate action as necessary, identifying issues to escalate to the relevant clinician.
• Efficiently process and record referral letters and medical reports.
• Preparation and production of document templates, e.g. hospital referrals, call letters, etc.
• Effectively operate the Choose and Book Referral computer system.
• The co-ordination and administration of requests from solicitors and GPs for patient records in line with the Access to Medical Records Act and CRGPA DSAR Policy.
• Liaise with Healthcare professionals, patients, solicitors and other external organisations to assist with the resolution and administration of queries.
• Maintenance of appropriate system for monitoring of payments invoiced and received for non-NHS services undertaken by the practice.
• Maintenance of directory for services available to patients. To include consultants, chiropodists and other available services.
• Audit trail for referrals ensuring referral process is completed in timely manner.
• Undertake information retrievals for the Practice and patients best interests as requested by the GPs.

Operations

• Work confidentially at all times.
• Work safely at all times in accordance with Legislative requirements and Practices policies and procedures.
• Answer telephones and assist reception function when required, ensuring an effective and efficient reception service is provided to patients and any other visitors to the Practice.
• Provide an efficient, courteous and responsive reception and telephone service to the public.
• Participate in new initiatives and future changes in service delivery improvements.
• Support the Team in promoting equal opportunities in the workplace and delivering services which are accessible and appropriate to the diverse needs of service users.
• Deal with all general enquiries.
• Carry out a range of administration duties including word processing and data inputting duties as required into the clinical system, fax, photocopy and post.

Facilities

• Have a thorough knowledge of all practice procedures and work in accordance with approved protocols.
• Ensure building security- have a thorough knowledge of doors/ windows/alarm.

Other Tasks

• Undertake a variety of administrative duties to assist in the smooth running of the service including the provision of clerical support to clinical staff and other members of the Practice team, or any other duties as requested by line manager.
• Contributing to the development and improvement of services to patients.
• Play an active role in the induction and training of new staff members.
• Support with the delivery of other targeted services delivered by Coventry and Rugby GP Alliance.
• Contributing to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

The duties of the post may be reviewed and, if appropriate, changed by discussion with the post holder to ensure the provision of effective and efficient services.

Person Specification

Experience

Essential

• Previous experience in an administrative or reception role.
• Experience handling confidential information in line with GDPR.

Desirable

• Experience using databases or electronic record systems ideally EMIS, SystmOne, or similar.
• Experience working in a GP surgery, NHS service, or healthcare setting.
• Knowledge of appointment booking systems and repeat prescription processes.

Qualifications

Essential

• GCSEs or equivalent in English and Maths Grade C/4 or above.
• Proficient in Microsoft Office - Word, Excel, Outlook and basic IT systems.
• Willingness to undertake further training relevant to primary care e.g., NHS systems training.

Desirable

• NVQ Level 2/3 in Business Administration or equivalent.
• Training in medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

Unit 1

The Boiler House

Electric Wharf

Coventry

CV1 4JU

United Kingdom

Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The provision of an effective admin service to clinical staff and wider multi-disciplinary team including typing of letters, reports, email, audio transcription and completion of appropriate forms in SystmOne.

Deal with incoming correspondence, checking information received and responding where appropriate.

Maintain an electronic diary and personal appointment system for the clinicians as required

Organise meetings, booking rooms/venues, arranging hospitality etc.

Support meetings chaired or attended by clinicians and to be sensitive to the issues under discussion, preparing notes/agendas and taking minutes as requested. Meetings may involve internal and external participants.

You will be expected to attend a face-to-face meeting for PCMH triage once per week which will be office based. You will therefore need to be able to travel.

Person Specification

Training and Qualifications

Essential

• oGood standard of education at GCSE level or higher
• oRSA 3 Word Processing/Typewriting or equivalent.
• oTraining to Vocational Level 3 in business admin or equivalent level of experience.

Desirable

• oKnowledge of SystmOne system.

Behaviour and Values

Essential

• oResponsible approach to dealing with confidential issues.
• oAbility to adapt to varying demands of the job role.
• oAbility to work flexibly with colleagues to meet the needs of the service.

Experience

Essential

• oPrevious admin/secretarial experience gained in a similar role.
• oAble to work under pressure in a changing environment.

Desirable

• oExperience of working in an NHS/healthcare environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Distington House

atlas Way

Sheffield

S4 7QQ

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

Essential

• DCR or BSc Diagnostic Radiography or pending qualification
• Registered healthcare professional (HCPC) or student due to qualify as a healthcare professional (HCPC)
• UK ENIC statement of comparability

Desirable

• Knowledge of life support skills
• Word Processing skills

Personal Attributes & Skills

Essential

• Communicate effectively with staff at all levels
• Tact and Diplomacy
• Caring attitude towards patients
• Deal with all clients regardless of medical or social problems
• Ability to deal with clients who have barriers to communication (language, deafness, learning difficulties)
• Able to maintain client confidentiality
• Ability to deal with patients who have received bad news
• Ability to work as part of a team
• Able to follow procedures and protocols
• Able to accommodate the demands of the post as required with flexible working and good attendance.
• Able to travel independently between all sites as required
• Have a Logical & Methodical manner

Knowledge & Experience

Essential

• Recent experience in busy Imaging Department (either as student or qualified radiographer)
• Recent experience in NHS (either as student or qualified radiographer)

Desirable

• Evidence of CPD
• Previous out of hours working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
• Premises:

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

• Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
• Attend team and practice meetings.

Give results and/or information to the patient as directed by the doctors.

• Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified to the Health and Safety Team immediately.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Attending all training courses and sessions deemed as mandatory by the Practice Manager.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• 3 GCSE's grade A to C, one of which to be English

Experience

Desirable

• Experience of working in a GP Practice.
• Receptionist experience.

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

Southgates Medical Centre

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX

United Kingdom

Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide NICE concordant therapeutic interventions (including parent/child work, group work, parent support input, psycho-education and brief individual work with children and young people) to children and young people with complex mental health difficulties including neurodevelopmental disorders such as autistic spectrum disorders, learning difficulties, ADHD; emotional difficulties, including depression and anxiety states; attachment disorders; conduct disorders, eating disorders; post-traumatic stress disorder; psychosomatic disorders; enuresis/encopresis, aggression, borderline states, self-harming, substance misuse and other behavior potentially dangerous to the child/young person or others.

Experience of complex risk formulation and collaborative safety planning. Experience of partnership working across systems around a child or young person and their family.

We are a friendly and innovative team covering West Essex (Harlow, Epping, Loughton, Uttlesford)

You would ideally have experience of supervising and managing others. You would also have a keen interest in developing innovative strategies to support young people and their families.

Working for Organisation

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Details JD

Please see the attached job description and person specification for further details on the vacancy.

High Cost Area Supplement – Fringe (Basildon, Thurrock, Brentwood, Harlow and Dartford only) This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,346 to a maximum of £2,270 p.a. pro rata for part time)

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Person Specification

Qualifications

Essential

• Please refer to JD

Desirable

• Please refer to JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Aylmer House

Harlow

Essex

CM20 1DG

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities and Clinical skills required:

Promoting the mental and emotional health of children, young people and families in the community through clinical interventions in the locality team. To prevent more serious mental health problems in children and young people by early identification of the development of mental health problems in children and young people

Providing a direct service to children and young people and their families, in an accessible and less stigmatizing environment, based on the best available research evidence, within clinical governance.

Working alongside other colleagues in SET CAMHS in order to provide an in-depth comprehensive assessment of the child’s, young person’s, and family’s functioning where there is a constellation of high dysfunction and severe and highly complex mental health problems in the family. To formulate their strengths and difficulties and to determine the most appropriate treatment plan.

To provide NICE concordant therapeutic interventions (including parent/child work, group work, parent support input, psycho-education and brief individual work with children and young people) to children and young people with complex mental health difficulties including neurodevelopmental disorders such as autistic spectrum disorders, learning difficulties, ADHD; emotional difficulties, including depression and anxiety states; attachment disorders; conduct disorders, eating disorders; post-traumatic stress disorder; psychosomatic disorders; enuresis/encopresis, aggression, borderline states, self-harming, substance misuse and other behavior potentially dangerous to the child/young person or others.

Experience of complex risk formulation and collaborative safety planning. Experience of partnership working across systems around a child or young person and their family where there are safeguarding and mental health concerns.

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Details JD

Please see the attached job description and person specification for further details on the vacancy.

As an inclusive and supportive team applications are welcomed by professionals from a wide range of disciplines and backgrounds, including mental health nurses, counselling psychologists, clinical psychologists, social workers, art psychotherapists, drama therapists, occupational therapist and other suitably qualified professional staff that meet the person specification and who are currently registered with an appropriate professional body.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Starting with NELFT (delete for internal only)

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period This post will be subject to a probationary period.

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.

Applications should be written in your own words and accurately represent your knowledge, skills and experience.

We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.

Person Specification

Qualifications

Essential

• Please refer to JD

Desirable

• Please refer to JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Skyline Plaza

Southend on Sea

Essex

SS2 6BB

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

• Professional Qualification to degree level or equivalent in Occupational Therapy
• HCPC Registration
• Significant post graduate experience and CPD relevant to Children's Occupational Therapy / Specialist courses (or equivalent experience)
• Evidence of or willingness to undertake further training at Masters level

Desirable

• Leadership/Management qualification

Skills, Knowledge & Abilities

Essential

• Knowledge and experience of using both standardised and non-standardised assessments in Children's Occupational Therapy
• Computer Skills including word processing and e-mail
• Demonstration of knowledge of core and highly specialist Therapy skills
• Broad, developed and advanced knowledge of relevant conditions and therapy interventions
• Extensive evidence of ongoing CPD in relevant area
• Experience of multi-disciplinary communication, assessments and record keeping
• Able to make independent, sound, advanced clinical decisions and problem solve
• Able to manage and facilitate others in dealing with busy case load and prioritise
• Ability to work autonomously using highly specialist knowledge, skills and initiative in sometimes complex situations acknowledging role boundaries

Desirable

• Knowledge of legislation pertaining to children

Experience

Essential

• Extensive NHS or equivalent experience in specialist area community, community services & Children's therapy
• Experience of team leadership, management and positive role modelling
• Student practice placement educator and experience of having students
• Experience of using/fitting adaptive equipment
• Supervisory experience

Personal Attributes

Essential

• Able to maintain confidentiality and professionalism within the environment that they are working
• Able to demonstrate awareness of own limitations and need to ask for help
• Evidence of ability to communicate effectively including difficult conversations
• Committed to personal and team development
• Ability to adapt and demonstrate flexibility in changing service needs
• Is dynamic and proactive
• Shows evidence of compassion, accountability, respect and excellence
• Reliable

Other Factors

Essential

• Ability to fulfil the travel requirements of post
• Able to meet physical & moving and handling requirements of post. i.e. re-positioning of a patient, use of moving & handling equipment, approved manual physical movement practices of patient
• Able to deal sensitively and safely with blood and bodily fluids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Benet Building, Belmont

Ruckhall Lane, Belmont

Hereford

HR2 9RP

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Measurement of visual acuity using logMAR, and other acuity tests

Visual field tests Perform the relevant visual field test for the patient within Eye Department protocols on the Humphrey Field Analyser, liaising with Orthoptic staff where necessary in complex cases. Identify where visual fields have changed significantly, have unexpected variations, or which may indicate deterioration and to seek advice from either Medical or Orthoptic staff.

Perform routine retinal imaging using the appropriate diagnosis protocols

Perform Ocular Coherence Tomography and provide the required analysis to aid diagnosis and monitor treatment of retinal conditions

Biometry - To undertake Biometry with a high level of accuracy and speed, using both contact and non-contact methods. To ensure regular monitoring of personal accuracy and to take part in regular audit of biometry. This technique may involve an uncomfortable working position particularly with patients confined to a wheelchair.

Fundus photography To take clear accurate photographs of various eye conditions and to record the results on the computer database demonstrating knowledge of the more frequently seen ophthalmic conditions such as diabetic retinopathy, macular degeneration, and glaucoma.

Assist in the printing of all modes of ophthalmic imaging as required

Instil drops for use in ophthalmic procedures in line with current Patient Group Directions

Maintain accurate records for all clinics undertaken

Undertake pre-assessment of cataract patients and provide initial advice accordingly

Use the hospital appointment system to make appointments and deal with patient enquiries

Undertake clerical duties in administration of the intravitreal service for macular degeneration and other pathologies needing treatment

Undertake training, as required, in ophthalmic imaging and technical procedures, under the supervision of the Head Orthoptist or other designated staff.

Organisational Responsibilities

To maintain accurate comprehensive and up-to-date documentation, in line with legal and professional standards and requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.

To be actively involved in the collection of appropriate data and statistics for the use of the department

To be aware of the Health and Safety aspects of the job, implement any policies which may be required to improve the safety of the workplace, record and report promptly any adverse incident to the appropriate staff, and ensure that equipment in use is safe.

To comply with Trust and departmental policies and procedures, and be involved in the reviewing and updating as appropriate.

Professional and Personal Responsibilities

• To undertake measurement and evaluation of work and current practice through the use of multi-disciplinary (including Doctors, nurses, health care assistants, secretaries and optometrists) and audits within the ophthalmology department. From this to be able to make recommendations for and implement changes in practice
• Participate in staff meetings, professional clinical meetings and other courses/conferences to maintain CPD and enhance personal knowledge and skill
• Reporting for duty punctually.
• Attend such mandatory training as required within the role
• To be CRB cleared.
• To undertake any other in-house training as required by the Head Orthoptist
• Maintain and adhere to Trust Policies and Procedures
• Promote Health and Safety of patients, relatives and Trust staff
• There may also be a requirement to undertake other duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

PLEASE SEE JOB DECRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

• Working in a multi-disciplinary environment
• Recent experience in an ophthalmic environment
• Ability to perform Humphrey Visual Field testing, OCT scan, retinal photography and biometry
• Ability to plan and prioritise own and others workload
• Approachable. Polite. Flexible. Excellent communication skills
• Basic IT skills
• Demonstrates an interest in the specialty
• Ability to demonstrate initiative
• Manual dexterity
• Foundation Degree in Ophthalmic Science and Technology or equivalent

Desirable

• Recent experience of working in the specialty
• Previous experience with fluorescein angiography
• Previous experience with IOL Master and A scan ultrasound
• Previous experience with Ocular Response Analyser (ORA)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse
• Current professional registration
• Evidence of continued professional development
• Risk assessment and management training
• Safeguarding Level 3
• Menorship qualification

Desirable

• Therapies skills training/ qualification
• Psychosocial interventions
• Suicide prevention training
• STORM
• Supervision training

Experience

Essential

• Extensive experience of working in Mental health settings
• Demonstrable experience of case managing people presenting in mental health crisis
• Substantial experience of leading in risk assessment and risk management planning
• Co-producing care plans and crisis plans alongside client and families
• Multi-agency working
• Experience of working across service boundaries with local authorities, voluntary sector and peer support services
• Involving service users and carers in care delivery

Desirable

• Experience of working within a crisis service
• Experience of acute inpatient experience
• Working with service users and carers in service improvement
• Values based recruitment

Knowledge

Essential

• Excellent knowledge of mental illness, signs and symptoms
• Excellent mental health assessment and risk assessment skills
• Excellent Knowledge of a range of evidence based treatments and therapies relevant to service
• Excellent knowledge around harm minimisation
• Understanding of self-harming behaviours and the management of this
• Experience of working with trauma and a high degree of knowledge
• Models of care relevant to working with people in mental health crisis
• A sound knowledge of the Mental Health Act
• A sound knowledge of the Mental Capacity Act
• Knowledge of the current policy and guidance in relation to the development of Mental Health Services
• Excellent knowledge of community resources both statutory and non- statutory
• Detailed understanding of the principles of recovery
• Evidence of continuing professional development

Desirable

• Family education training
• Care Act
• Self-harming intervention
• Mood masters
• Experience of working within Trauma informed services

Skills

Essential

• Assessing, formulating and working with people presenting in heightened state of distress
• Clinical risk assessment and contingency planning
• Excellent defensible record keeping
• Brief psychological interventions/strategies for managing crisis
• Self-harm / harm minimisation skills
• Ability to manage high expressed emotions and severely challenging behaviours
• Ability to provide appropriate education and training to qualified and unqualified staff as appropriate
• Communicating (oral and written) complex/highly technical and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS
• Ability to understand the importance of relatives and partners involvement in care and risk assessment and management planning
• Ability to undertake a full range of physical interventions e.g. moving and handling and reducing restrictive interventions
• Ability to demonstrate effective time management and disciplined self-organisation
• Ability to value diversity and respond constructively to discriminatory behaviour
• Ability to deal with verbal aggression
• To have excellent engagement abilities
• To poses an interest in individuals and a passion for delivering high quality services
• To work as part of an MDT

Desirable

• Mood masters

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Onyx Centre

Tickhill Road Site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Measurement of visual acuity using logMAR, and other acuity tests

Visual field tests Perform the relevant visual field test for the patient within Eye Department protocols on the Humphrey Field Analyser, liaising with Orthoptic staff where necessary in complex cases. Identify where visual fields have changed significantly, have unexpected variations, or which may indicate deterioration and to seek advice from either Medical or Orthoptic staff.

Perform routine retinal imaging using the appropriate diagnosis protocols

Perform Ocular Coherence Tomography and provide the required analysis to aid diagnosis and monitor treatment of retinal conditions

Biometry - To undertake Biometry with a high level of accuracy and speed, using both contact and non-contact methods. To ensure regular monitoring of personal accuracy and to take part in regular audit of biometry. This technique may involve an uncomfortable working position particularly with patients confined to a wheelchair.

Fundus photography To take clear accurate photographs of various eye conditions and to record the results on the computer database demonstrating knowledge of the more frequently seen ophthalmic conditions such as diabetic retinopathy, macular degeneration, and glaucoma.

Assist in the printing of all modes of ophthalmic imaging as required

Instil drops for use in ophthalmic procedures in line with current Patient Group Directions

Maintain accurate records for all clinics undertaken

Undertake pre-assessment of cataract patients and provide initial advice accordingly

Use the hospital appointment system to make appointments and deal with patient enquiries

Undertake clerical duties in administration of the intravitreal service for macular degeneration and other pathologies needing treatment

Undertake training, as required, in ophthalmic imaging and technical procedures, under the supervision of the Head Orthoptist or other designated staff.

Organisational Responsibilities

To maintain accurate comprehensive and up-to-date documentation, in line with legal and professional standards and requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.

To be actively involved in the collection of appropriate data and statistics for the use of the department

To be aware of the Health and Safety aspects of the job, implement any policies which may be required to improve the safety of the workplace, record and report promptly any adverse incident to the appropriate staff, and ensure that equipment in use is safe.

To comply with Trust and departmental policies and procedures, and be involved in the reviewing and updating as appropriate.

Professional and Personal Responsibilities

• To undertake measurement and evaluation of work and current practice through the use of multi-disciplinary (including Doctors, nurses, health care assistants, secretaries and optometrists) and audits within the ophthalmology department. From this to be able to make recommendations for and implement changes in practice
• Participate in staff meetings, professional clinical meetings and other courses/conferences to maintain CPD and enhance personal knowledge and skill
• Reporting for duty punctually.
• Attend such mandatory training as required within the role
• To be CRB cleared.
• To undertake any other in-house training as required by the Head Orthoptist
• Maintain and adhere to Trust Policies and Procedures
• Promote Health and Safety of patients, relatives and Trust staff
• There may also be a requirement to undertake other duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

PLEASE SEE JOB DECRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

• Working in a multi-disciplinary environment
• Recent experience in an ophthalmic environment
• Ability to perform Humphrey Visual Field testing, OCT scan, retinal photography and biometry
• Ability to plan and prioritise own and others workload
• Approachable. Polite. Flexible. Excellent communication skills
• Basic IT skills
• Demonstrates an interest in the specialty
• Ability to demonstrate initiative
• Manual dexterity
• Foundation Degree in Ophthalmic Science and Technology or equivalent

Desirable

• Recent experience of working in the specialty
• Previous experience with fluorescein angiography
• Previous experience with IOL Master and A scan ultrasound
• Previous experience with Ocular Response Analyser (ORA)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications

Essential

• Level 3 NVQ Business Administration or equivalent qualification or experience

Desirable

• Formal typing/word processing qualification

Knowledge and Experience

Essential

• Experience of dealing with the public, both on the telephone and in person
• Experience of working in a busy office environment, utilising both secretarial and administrative skills
• Experience of data input information systems
• Good knowledge of MS Office and Excel

Desirable

• Previous HR experience or knowledge
• Knowledge of the Electronic Staff Record (ESR) system
• Previous PA experience
• Experience of servicing meetings i.e. minutes

Skills and abilities

Essential

• Demonstrate excellent organisational skills
• Ability to prioritise workload effectively and work to tight deadlines
• Ability to work calmly and effectively under pressure
• Ability to build and maintain effective relationships and work across a wide range of contacts where tact and persuasive skills will frequently be required
• IT literate - MS Office package including Microsoft office software, word, excel, power point, internet and email
• Demonstrate high level of accuracy and good attention to detail

Desirable

• Ability to deal with complex and sensitive staff information
• Strong customer service focus

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Trustwide - Bristol Royal Infirmary

Upper Maudlin Street

Bristol

BS2 8HW

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Person Specification

Other

Essential

• Ability to work evenings, weekends and bank holidays on a rota basis with a flexible and adaptive approach.

Experience

Essential

• Experience of multi-agency working
• Minimum of 1 year post registration experience with evidence of consolidation.

Desirable

• Experience of working in Primary, Community or Urgent Care environment

Qualifications

Essential

• 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration

Desirable

• Post registration qualification desirable

Knowledge & Skills

Essential

• Ability to plan, deliver and evaluate programmes of care,
• Ability to assimilate information quickly and effectively
• Ability to assess both health and social care needs of patients
• Empathetic and sensitive approach
• Ability to communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
• Ability to deal effectively with situations which may be hostile or aggressive
• Knowledge of consent framework.
• Knowledge of current local and national clinical guidelines.
• Evidence of Professional Development
• Ability to effectively communicate with individuals/groups regarding difficult or complex matters
• Ability to work effectively as part of a team
• Demonstrates a professional approach at all times
• Proficient in accurate record keeping.
• Knowledge of Safeguarding Legislation and Procedures.
• Ability to work under pressure, displaying patience, tact and diplomacy.
• Demonstrate a professional approach at all times.
• Ability to show commitment to Care Plus Group core values
• Proficient IT Skills

Desirable

• Ability to demonstrate innovative ways to achieve patient centred care
• Mentorship Qualification or Equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Care Plus Group

Address

CPG Westgate Park

Charlton Street

Grimsby

DN31 1SQ

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Job description

Job responsibilities

Data Co-ordination Duties

• To co-ordinate the provision of complete, accurate, reliable and timely data to the medical databases in line with national targets in an efficient manner.
• Maintain accurate databases for medicine which involves ensuring that the databases are adequate to support the activities of the service.
• Retrieve and track case notes for patients included in the databases.
• Ensure timely and accurate validation of clinical data.
• To support and promote good quality data collection by liaising with both clinical and non clinical staff.
• To be able to identify gaps in individual patient records and ensure that all missing data is retrieved and entered into the database appropriately.
• To forward regular reports to the teams on progress and outcomes.
• To liaise with the relevant stakeholders regarding the maintenance and further development of systems for collecting data in line with national and organisational requirements.

• To work with colleagues on other sites to produce regular BCUHB reports on performance associated with the various databases.
• Liaise with national data co-ordinators to answer queries and make corrections.

• Attendance at meetings.

• To work as part of administration teams. This would include answering the telephone, dealing appropriately with any urgent matters arising and providing administrative and typing support when necessary.

Audit Duties

• Work as part of the team to ensure the delivery of the annual clinical audit plan.
• Work with clinical teams to facilitate audit projects.
• Work with clinical teams to complete data to be presented at monthly audit meetings.

• Minute taking at relevant meetings.

• To assist with the review and summary of literature, database design and the collection and analysis of data for specific audit projects when required. This may include the development of pro-formas, templates and other tools.
• Produce reports on completed audit projects as required.
• Produce reports for ad hoc queries from data compiled on the databases.
• Data collection and collation for regular audit reports eg. NICE guidance.

Person Specification

Qualifications

Essential

• NVQ Business Administration L3 or equivalent experience
• RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
• IT related qualification CLAIT plus /ECDL or equivalent.

Desirable

• AMSPAR - City & Guilds L3.
• NVQ Customer Service L3.

Experience

Essential

• Knowledge of a range of administrative processes.
• Experience of working in a busy office environment.

Desirable

• Experience of working within the NHS.

Skills

Essential

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft office applications.
• Experienced in planning organising and prioritising own workload.
• Flexible and adaptable to changing service demands.
• Excellent organisational skills.

Desirable

• Minute-taking skills.

Knowledge

Essential

• Evidence of Continual Personal development.
• Ability to deal with sensitive information.

Desirable

• Knowledge of NHS Organisations.
• Medical terminology.

Other

Essential

• Ability to travel as per the roles requirements

Desirable

• Welsh Speaking

Personal Qualities

Essential

• Team player.
• Approachable /Friendly
• Reliable.
• Develops own practice through reflection and learning.
• Empathetic.