Job description

Job responsibilities

his is an exciting time to join our maternity teams across York and Scarborough. Following our recent CQC inspection, maternity services at both York and Scarborough were ratedGoodacross all five domainsSafe, Effective, Caring, Responsive and Well-led. This achievement reflects the dedication, compassion and professionalism of our workforce, and our commitment to listening to women, families and colleagues to continually improve the care we provide.

You will be joining a service that has made significant progress and is proud of what has been achieved, while recognising there is still more to do. We are committed to continuous learning, innovation and improvement, building on strong foundations to shape the future of maternity care across our Trust.

This is an opportunity to be part of that journeyjoining a forward-looking team that values collaboration, ambition and the voices of women, families and staff as we continue to develop and strengthen our services for the future.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience and Knowledge

Essential

• Demonstrate robust knowledge and understanding of the maternity quality and safety agenda.
• Knowledge of audit and service improvement
• Working knowledge of the incident process

Qualifications and Training

Essential

• Registered Midwife
• Evidence of continuing education
• Leadership qualification or relevant leadership experience

Desirable

• Experience and understanding of Complaints management
• Report writing experience

Skills and Abilities

Essential

• Ability to - Communicate complex information effectively, clearly, and accurately in plain simple language, both verbally and in writing to a range of audiences.
• Ability to - Deal with, and support team members who face distressing and emotional situations with empathy, sensitivity and diplomacy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

York and Scarborough Teaching Hospitals NHS Foundation Trust

Wigginton Road

York

YO31 8HE

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To provide clinical leadership, support and supervision to clinical staff. To support an identified team of practitioners with advice and guidance on the management of complex clinical case. To work as an integral part of the CAMHS Service which will include carrying a small complex caseload. To participate in the extended working hours as required by the needs of the service To provide clinical leadership and structured clinical supervision to the team.Maintain consistency and quality of care for all service users under the care of CAMHS and support effective and timely discharge.Support safe ,efficient and effective high quality transitions in and out of CAMHS.Ensure the team works in a collaborative manner with other agencies and partnerships across the service.To ensure that clinical standards are, monitored and evaluated, and ensure both they and the team provide care of the highest quality to patientsTo be a visible and pro-active clinical leader and role model within the teams

Person Specification

Education/qualfications

Essential

• Registered professional Nursing/Social Work/Occupational Therapist. Degree or Diploma in a professional qualification Evidence of post registration additional training and/or experience to Master's

Desirable

• Masters degree level

Experience and knowledge

Essential

• Significant experience of leadership and proven track record of managing groups of staff and/or teams Successful management and control of substantial and complex resources Evidence of improving service quality Successful track record of prompting, leading and implementing change programmes that drive up standards and service performance History of holding responsibility and accountability for clinical decisions and empowering clinicians to make difficult clinical decisions Evidence of high levels of competence with written documentation Evidence of achieving high standards regarding CPA

Desirable

• Personal Experience of mental health or experience through caring Proven track record of successful strategic thinking Experience of leading on audit and/or research activity related to clinical practice

Skills and abilitys

Essential

• Demonstrate risk management skills Resource management - the ability to develop team and individual key strengths through clinical and professional supervision Ability to work in a pressured environment and manage competing priorities To be able to lead the team effectively in team settings Competent in IT systems and their use Demonstrates behaviours in line with the PCFT Management Behaviour profiles. Evidence of commitment to developing a culture of care and compassion Support others in understanding of young people and children's mental health needs and how these can be addressed in their work Demonstrate experience

Desirable

• To have a track record of effective working with clinical education providers Ability to work in a pressurised environment and manage competing priorities Comprehensive range of clinical skills *Application form/ interview/ references Work Related Circumstances Requirement to

Work related

Essential

• Requirement to regularly travel round different Trust sites Contributes towards achieving national standards regarding CPA documentation Make sure own actions reduce risk to Health and Safety Perform hand hygiene to prevent the spread of infection Minimise and deal with aggressive and abusive behaviour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

CAMHS - Oldham, Rochdale and Bury

Bury CAMHS, Fairfield

Bury

BL9 7TD

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job DescriptionPost: Community Mental Health Liaison PractitionerBand: 6Responsible to: Clinical LeadMain Contacts: Community Clusters, Primary Care Services and Multi Disciplinary teams, Pennine Acute NHS Trust, MHservices, Independent and 3rd Sector ProvidersJob SummaryYou will work in a senior liaison capacity within the local cluster teams to support patients experiencing mental health problems within the community. The service willoperate and be co-located within borough cluster care teams and will operate Monday to Friday 9-5.To provide specialist nursing advice and assessment skills in conjunction with health, community and social care staff in order to fully develop appropriate interventionsand treatment plans for people with mental health problems.To carry out comprehensive risk assessments of mental health needs and have knowledge and experience of risks within the community.To act in an advisory capacity in the delivery of clinical and social interventions to this client group in relation to referring on to other agencies and discharge.To supervise the work of junior staff and provide clinical advice and support to the team.It is expected that the post holder will deliver care in accordance with all Pennine Care NHS Foundation Trust policies and procedures, the Mental Health Act, Mental Capacity Act and community care legislation.Main Duties and ResponsibilitiesClinical WorkTo work across cluster teams and the discharge / enablement pathway to provide specialist mental health nursing advice and a joint assessment serviceTriage all referrals that are made to the service and allocate clinical priority.To work in close liaison with staff within health and social care in upholding and implementing clinical standards for the care of people with mental health needs within the community settingTo carry out a thorough assessment of the service users current mental health needs, including risk assessment, psychological needs and cognitive functioningTo demonstrate the ability to make decisions in relation to the clinical management of individual patients and make critical clinical judgements in relation to mental health and care provision within the community setting.To be able to assess and manage clients presenting with co-morbidities of physical and mental health needs including the impact of medication.To model appropriate methods of communication and care delivery to staff within the cluster teamsContribute to making decisions regarding client care in consultation other members of the multi-disciplinary team.To undertake short term nursing interventions and/or co-ordinate transition of care to other specialist support.To utilise counselling skills when communicating with clients and carers in relation to assessment, diagnosis and treatment plan.To make onward referral to the most appropriate service to meet the individual patients needs.To identify the need for protection in line with Safeguarding Adults Policy and comply with local procedures.To liaise and negotiate with other professions, statutory and independent agencies to ensure the best possible service is provided to service users and carers.To evaluate systematically and record, outcomes of mental health treatment plans, adapting care on the basis of these outcomes.To involve family and carers in the assessment and care planning with service users consent.To provide education and appropriate self-help resources to patients specific to individual needs.To maintain accurate and up to date clinical documentation on all service user contacts, ensuring confidentiality at all times.To have a thorough understanding of functional and organic illness and management strategies to support these.To possess a sound knowledge of issues surrounding the management of violence and aggression and to be able to diffuse potentially difficult and volatile situations.To provide advice and information to non-mental health trained social care staff regarding the management of patients with mental health problems..To observe and practice within the legal requirements of the Mental Health Act 1983 and Mental Capacity Act.To maintain professional awareness by keeping abreast of changing trends in clinical / professional practice.To be aware of professional accountability, with due regard your professional Code of Conduct.Research and AuditTo ensure that the NCRS records are efficiently maintained.To contribute to audits as required,To provide relevant data as required in line with performance monitoring targets.To participate in research opportunities as directed by team or service manager.Education and TrainingTo contribute to the on-going training and development of non- mental health trained social care staff with regard to mental health issues.To have effective presentation skills in order to positively promote the social care liaison teamTo provide mentorship, education and training to learners from a range of professional backgrounds.To attend mandatory and other training as identified as relevant to the post and necessary to ensure safe effective practiceService DevelopmentTo participate in monitoring and evaluation of the effectiveness of service delivery and contribute to developments relevant to mental health services.Management

To provide clinical and peer supervision, advice and support to team members across the divisional team.To deal appropriately with clinical incidents, complaints etc from patients, relatives and members of the public, via line manager, in accordance with Trust policy.

Person Specification

Education / Qualifications

Essential

• Registered Mental Health Nurse (RMN)
• Completion of Preparation for Mentorship / Practice Teacher / Fieldwork Educator qualification or willingness to complete.
• Short courses and experience to post graduate diploma level.
• Evidence of ongoing CPD

Desirable

• Registered General Nurse (RGN)
• Non-medical prescribing qualification
• Formal teaching qualification.

Experience

Essential

• Significant post registration experience at Band 5 or above.
• Experience of working with Older People within community settings.
• Experience of implementing programmes to manage BPSD
• Experience of working with individuals who present to mental health services in crisis and have symptoms of mental health illness
• Experience of working in multi-disciplinary teams.
• Experience of using safeguarding adult procedures

Desirable

• Experience of working with clients presenting with comorbidity.
• Experience of triaging referrals.
• Previous liaison assessment experience.
• Experience of working with working age adults within a community setting

Knowledge

Essential

• Understanding of current mental health legislation, vulnerable adult and safeguarding procedures
• Knowledge of the mental health act and mental capacity act.
• Awareness of NICE Guidance in the treatment of mental health problems and knowledge of treatments and interventions appropriate for individuals with mental health needs
• Understanding of confidentiality and data protection issues
• Knowledge of mental health assessment and risk assessment / management processes
• Comprehensive understanding of deliberate self-harm and appropriate management strategies
• Comprehensive knowledge regarding the impact of physical health disorders on mental health
• Medications management

Skills and Abilities

Essential

• Comprehensive mental health and risk assessment skills.
• Ability to supervise and direct the work of junior staff
• Ability to construct effective packages of care and risk management plans
• Ability to execute a range of mental health assessment tools
• Ability to deliver a range of evidence based interventions.
• Ability to work autonomously in a community setting
• Excellent communication skills, both written and verbal.
• To have the ability to devise and present training packages
• Comprehensive I.T Skills
• Ability to form productive working relationships with service users, carers and multi-disciplinary staff.
• Ability to be assertive and maintain a professional demeanour under pressure
• Good organisational and prioritisation skills.

Desirable

• Skills in the area of audit or research

Work Related Circumstances

Essential

• Must be flexible and able to work within a 7 day service, including bank holidays
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

Forest House, Royal Oldham Hospital

Rochdale Rd

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Have a thorough knowledge of all Practice procedures.

- Work in accordance of written protocols.

- Amalgamate newly registered patient's notes on receipt to the practice.

- Fax and photocopy as required.

- Scan patient correspondence onto computer records where applicable.

- Provide patients with test results over the phone or in person in accordance with practice guidelines.

- Receive and signpost patients in reception.

- Handle prescription requests and distribute completed prescriptions.

- Deal with telephone queries and transfer calls to the appropriate person.

- Do any other appropriate tasks commensurate with role.

Appointments

- Signposting patients to the most appropriate healthcare professional and process appointment requests.

- Deal with visits requests in accordance with practice guidelines.

- Enter patient's details on the computer for telephone triage by the duty doctor.

Utilising clinical software system

- Registering new patients.

- Computer data entry and updating medical records where applicable.

- Process patients change of address computer data and medical records (have knowledge of practice area).

- Process repeat prescription request in accordance with practice guidelines.

-Update patients computer records in accordance with practice guidelines.

Telephone system & premises

- Utilise the telephone system to communicate with patients and stakeholders.

- Ensure building is alarmed and secure when leaving at the end of the day.

- Any other tasks allocated by managers.

Confidentiality:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Making effective use of training to update knowledge and skills using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.

- Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.

- Communicate effectively with patients and carers.

- Recognise people's needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

- Apply practice policies, standards and guidance.

- Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Person Specification

Experience

Essential

• - Previous experience in a customer service, reception, administration, or public-facing role.
• - Experience handling telephone calls and managing enquiries professionally.
• - Experience dealing with confidential or sensitive information.
• - Experience working in a busy environment and managing competing priorities.
• - Experience using computerised systems for data entry and record keeping.

Desirable

• - Previous experience working in a GP practice, NHS setting, or healthcare environment.
• - Experience using clinical systems such as EMIS Web.
• - Experience using telephony systems such as Surgery Connect.
• - Experience processing referrals, prescriptions, registrations, or clinical correspondence.
• - Experience supporting vulnerable or distressed individuals.

Qualifications

Essential

• - Good standard of general education including GCSEs (or equivalent) in English and Maths.
• - Basic IT skills, including experience using email, Microsoft Office, and web-based systems.
• - Willingness to undertake training relevant to the role.

Desirable

• - Care Navigation training.
• - Understanding of NHS Wales primary care services.

Other

Essential

• - Legal right to work in the UK.
• - Good level of written and spoken English.
• - Excellent communication and interpersonal skills.
• - Friendly, professional, and approachable manner.
• - Ability to work as part of a team and support colleagues.
• - Ability to maintain confidentiality and comply with GDPR requirements.
• - Flexible and adaptable approach to work.

Desirable

• - Knowledge of GP practice procedures and NHS services.
• - Understanding of care navigation principles and signposting patients to appropriate services.
• - Ability to communicate in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Roath House Surgery

Address

100 Penylan Road

Penylan

Cardiff

CF23 5RH

United Kingdom

Employer's website

https://roathhousesurgery.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

• You will be required to handle administrative tasks on behalf of the multi-disciplinary clinical staff and managers in a polite and efficient manner.
• You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
• To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
• To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
• Deal with queries raised by patients, relatives, GPs or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.
• To assist both patients and families seeking further help/information and to be aware of the needs of the clients, dealing in an appropriate manner with clients who can be hostile, abusive or aggressive.
• To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trusts localities.
• The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
• The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover
• Record accurate messages and follow them up appropriately in accordance to department guidelines.
• Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

We encourage all applicants to complete the application with honesty, conveying their individual skills, knowledge and experiences effectively. If it suspected that an application is using AI-generated content, it will be unlikely to progress to the next stage.

Person Specification

Essential

Essential

• GCSE pass (or equivalent) in Maths, English

Desirable

• A Level education or equivalent
• Administrative or Secretarial qualifications

Essential

Essential

• Working knowledge of Microsoft Packages

Desirable

• Previous experience of System One, Paris or Mobius

Essential

Essential

• Previous administration experience

Desirable

• Previous NHS administration experience

Essential

Essential

• Ability to demonstrate good communication skills verbally and in writing, based on fluency in English language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Tower Ward, Landermere Centre

Clacton & District Hospital, Tower Road

Clacton on Sea

CO15 1LH

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Person Specification

Qualifications

Essential

• Educated to vocational level 3 in Business Administration. Or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.

Experience

Essential

• Recent, relevant Administrative/Secretarial experience.

Desirable

• Previous relevant NHS experience.
• Minute taking experience.

Knowledge

Essential

• Knowledge of a range of administrative and secretarial procedures and systems.
• Detailed knowledge of Microsoft Packages.

Skills

Essential

• Manage own workload and able to work independently as well as part of a team.
• Ability to communicate clearly and effectively in English in both verbal and written formats.
• Ability to deal with non-routine activities such as answering queries, progress chasing and task-related problem solving.
• Numerate.
• Accuracy and attention to detail.
• Good organisational skills.
• Tact and discretion for dealing with confidential information.

Desirable

• Audio typing skills
• Minute taking skills..

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Waterside - Evesham Community Hospital

Waterside

Evesham

WR11 1JT

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Dental services in Oxford Health NHS Foundation Trust are provided by the Oxfordshire Community Dental Service (OCDS). This service provides National Health Service (NHS) dentistry to a wide range of patients including both adults and children requiring either special care dentistry, or specialist care. In addition to this core role the service also provides emergency care for patients requiring urgent dental treatment who do not currently have a dentist of their own.

The service provides care for patients from ten dental clinics across Oxfordshire located at Abingdon, Banbury, Bicester, Didcot, East Oxford, Luther Street, Kidlington, Wantage and Witney.

Several of the clinics are equipped to provide dental treatment with inhalation and/or intravenous sedation and the service also provides dental treatment under general anaesthesia for children and adult special care patients at the John Radcliffe and Horton Hospitals.

For patients who are unable to access the clinics easily there is a countywide domiciliary (home visit) service available by referral. All the clinics have wheelchair access and facilities for patients with disabilities and there is a hoist available at East Oxford Dental Clinic and Murray House for patients who have difficulty transferring into the dental chair.

This role will be based in across Oxfordshire and the successful candidate will be expected to have;

• excellent clinical skills
• strong communication and inter-personal skills
• the ability to coordinate and carry out tasks
• comprehensive IT skills (experience using Microsoft Publisher, PowerPoint, Excel, Outlook and Word).

Person Specification

Qualifications Academic Skills

Essential

• Primary Dental Qualification
• Registered with General Dental Council

Desirable

• Relevant postgraduate qualification

Job related aptitude

Essential

• Can demonstrate competencies of Band A dentist
• Willingness to undego further training

Knowledge requirements

Essential

• Good IM&T knowledge and skills including R4, Microsoft Office
• Ability to deal with sensitive information and respect confidentiality

Experience

Essential

• Experience in General Dental Practice
• Experience of more than one branch of dentistry
• Ability to demonstrate an understanding of the role of the CDS
• Ability to maintain reasonable activity levels
• Evidence of good dental record keeping

Desirable

• Experience of working as part of a team including supervisory role at an appropriate level
• Delivery of dental care under inhaltion sedation
• Experience of working with a wide range of patient groups
• Able to demonstrate relevant experience in Clinical Governance, Quality Assurance and Audit
• Experience of working on a domiciliary basis

Personal qualities

Essential

• Positive attitude, approachable, team player
• Self motivated and able to work independently
• Awareness of own training and development needs
• Able to communicate effectively in spoken and written English

Contractual requirements

Essential

• Full registration with General Dental Council
• Completion of Dental Core Training or demonstrable exemption
• Current performer number
• Enhanced DBS clearance
• Meets professional requirements - fit to carry out the duties of the post after reasonable adjustment under the terms of the Equality Act 2010 have been made
• Ability to travel between sites
• Commitment to safegaurding and promoting the welfare of children, young people and vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford Health NHS Trust

Address

Banbury Dental Clinic

Orchard Health Centre, Cope Road

Banbury

OX16 2EZ

United Kingdom

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Qualifications

Essential

• Degree and Licence to Practise from the Royal College of Speech & Language Therapists
• Current registered membership of HCPC and RCSLT

Experience

Essential

• Experience of supporting CYP, families and schools in line with the Children and Families Act 2014 including contribution to statutory assessments (Education Health and Care Plan Needs Assessments), contribution to the annual review process and delivery of SLT provision as specified in Education health and Care Plans (EHCPs)
• Collaborative work with parents and other professionals
• Experience Training others

Desirable

• Interest to develop clinical specialism in education
• Training/experience of supporting students and more junior qualified therapists including provision of supervision and line management

Skills

Essential

• Excellent Interpersonal skills including observation, listening and empathy
• Excellent communication /presentation skills verbal and written
• Understanding of typical child development Speech and Language, Play and other milestones
• Good working knowledge of appropriate range of assessments and interventions for school aged CYP with Speech, Language and Communication needs and an ability to compare and contrast relative benefits to individual CYP
• Understanding and application of Education Practice and Policy including the Children and Families Act 2014
• Awareness of national policies and procedures (relevant to the Education)
• Good team working
• Ability to deal with conflict and good problem-solving skills

Key Attributes

Essential

• Able to maintain prolonged concentration in order to assess the speech, language and communication skills of CYP using formal and informal assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Woodfield Road Medical Centre and Mainstream Schools within Westminster and Kensington and Chelsea

Woodfield Road

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Overall Purpose of the Post

The Nursing Associate will provide a bridge between underserved communities and established healthcare services.

By being based within Maundy Relief and supported clinically by an Advanced Nurse Practitioner, the postholder will provide an accessible healthcare presence for people who may otherwise experience barriers to care.

The role will focus on prevention, early identification of health needs, appropriate clinical intervention, health promotion, care navigation and re-engagement with mainstream health services, supporting the wider ambition of the Hyndburn Central Primary Care Network to reduce health inequalities and improve outcomes across Core20PLUS populations.

Please refer to the attached job description for further information

Person Specification

Experience

Essential

• Previous experience of working within a health or care setting.
• Experience providing direct patient care.
• Understanding of health promotion and wellbeing, including Making Every Contact Count.
• Experience working as part of a multidisciplinary team.

Desirable

• Experience working within primary care or community healthcare.
• Experience working with people experiencing health inequalities.
• Experience working with people affected by homelessness, deprivation or social exclusion.
• Experience supporting people with mental health, learning disability, substance misuse or complex social needs.
• Experience working with voluntary and community-sector organisations.

Qualifications

Essential

• Registered Nurse Associate on the NMC register.
• Educated to a minimum level 5 foundation degree specific to nursing associate practice.
• GCSE level 4-9 in Maths and English or equivalent.

Desirable

• Care Certificate
• Training in trauma-informed care.
• Training in smoking cessation or health promotion.
• Training relating to mental health, substance misuse or co-occurring conditions.
• Additional training relevant to inclusion health, health inequalities or community healthcare

Knowledge and Skills

Essential

• Understanding of the scope and professional boundaries of the Nursing Associate role.
• Ability to work effectively under appropriate supervision and as part of a multidisciplinary team.
• Ability to work independently within defined parameters.
• Understanding of when to seek advice from the ANP or another registered healthcare professional.
• Ability to recognise clinical deterioration and escalate concerns appropriately.
• Understanding of holistic, person-centred care.
• Good communication and interpersonal skills.
• Ability to communicate effectively with people who may have experienced barriers to healthcare.
• Understanding of health inequalities and the wider determinants of health.
• Awareness of Core20PLUS and inclusion health principles.
• Understanding of safeguarding adults and children.
• Understanding of evidence-based practice.
• Ability to participate in reflective practice and clinical supervision.
• Appropriate IT and clinical record-keeping skills.
• Good time-management and organisational skills.
• Ability to deal with a non-routine and potentially unpredictable community workload.
• A compassionate, respectful and non-judgemental approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Alliance

Address

Acorn Centre

421 blackburn Road

Accrington

BB5 1RT

United Kingdom

Employer's website

https://eastlancashirealliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For details of this exciting role, please see the attached Job Description and Person Specification.

Person Specification

Qualifications & Training

Essential

• BEng/BSc (Hons) in a Building Services Engineering qualification (or circa 3 years of experience working in an engineering management role).
• IOSH.
• Current or Previous AP appointment/training in healthcare or other sectors (Water, Ventilation, Pressures systems etc)

Desirable

• Management qualification.
• NEBOSH.
• P405 Asbestos Management.
• Delta Controls Building Management Systems training or equivalent .
• Suitable Masters Level qualification (or circa 3 more years of experience working in an engineering role on completion of Bachelors degree).

Experience

Essential

• Able to demonstrate significant experience in working with commercial heating, plumbing and ventilation systems, both in terms of maintenance and installation work.
• Substantial specialist knowledge and practical experience in the NHS estates mechanical engineering functions.
• A proven commitment to the efficient and effective management of maintenance within the built environment.
• A strong working knowledge of Healthcare Technical Memorandums and Healthcare Building Notes.
• Experience of working as an Authorised Person in 2 or more mechanical areas.
• Highly computer literate, using Computer Aided Facilities Management software to manage and complete jobs, Microsoft Office to complete work tasks and AutoCAD to update drawings as required.

Desirable

• Significant experience of introducing innovative technology into estates to solve technical issues.

Skills & Knowledge

Essential

• Able to manage highly complex, sensitive or contentious information appropriately, either singly or in groups of managers/clinicians.
• Able to source information to understand how to correctly install materials and carry out installation work.
• Knowledgeable with regards to the statutory requirements that apply to installation work and able to find relevant information in documents when required.
• A thorough knowledge of mechanical construction standards, regulations and requirements.
• Able to exercise effective functional management over teams that do not directly come under line management.
• Able to read and understand engineering drawings within area of expertise.

Desirable

• A strong understanding of estates asset management processes.
• A strong understanding of Building Management Systems and how to interrogate them for fault finding purposes.

Personal Attributes

Essential

• Enthusiastic, highly motivated and able to determine priorities and achieve them using initiative and with minimal external input.
• Able to develop and maintain relationships across a wide range of managers and staff at all levels of the Group.
• Able to adapt communication style to the subject and audience, showing an ability to tailor and convey complex messages which may be unpopular.
• Able to manage own workload and act completely independently, without regular supervision or management.
• Self-confident, willing to raise contentious issues whilst listening to others and to deal with sensitive issues in an empathetic manner.
• Able to lead, motivate and co-ordinate a team as required.
• Able to develop relationships outside of the Group, including networking with estates colleagues at other Trusts to share best practise.
• Able to operate with high integrity in the work environment.
• Flexible and able to adapt to change quickly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

DSFS - Chesterfield Royal Hospital

Top Road

Chesterfield

S44 5BL

United Kingdom

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN ROLE AND PURPOSE OF THE POST

This role is within the Clinical Admin Team, who support all aspects of patient care across the company. The Admin Assistant is a developmental role. They will be expected to develop the skills necessary to work in all aspects of the admin team.

Provide admin support to all clinical areas of the company.

Be a first point of contact for patients.

Assist patients to access the services that they need.

SPECIFIC RESPONSIBILITIES

The responsibilities described below are those of the clinical admin team.

Access

Answer the telephone as a priority and respond to the caller in an appropriate manner.

Man the reception desk. Book appointment, signpost to other services and support patients care.

Data Flow

Action all incoming data received through electronic transfer, e-mail and post. Ensure that it is coded and reviewed by an appropriate clinician.

Action outgoing data through electronic transfer, e-mail, sms message or post.

Clinical Support

Action tasks from the clinical team.

Administer the recall system for patients with long term conditions.

Monitor the uptake of all screening programmes and manage additional recalls as required.

Apply clinical coding to patient records as appropriate.

Update the Open Exeter system.

Monitor the childhood immunisation status of all children and liaise with the Child Health Department as necessary.

Maintain waiting lists of patients for specialist clinics and ensure that they are given appropriate appointments.

Outgoing Information

Ensure that referrals are processed in accordance with national timelines and liaise with the referral management centre as necessary.

Audio type patient referrals and submit them through the E-Referral system.

Deal with any referral queries from clinicians and patients.

Assist patients where necessary to make outpatient appointments.

Action requests for medical reports including liaising with patients to confirm consent is obtained and finance to confirm payment is received.

Action Subject Access Requests in line with GDPR legislation.

Patient records

Action applications for registrations ensuring that patients provide all necessary information and are made aware of consent to share information and on-line access to records.

Action the transfer of patient records, electronically and in hardcopy.

Summarise hardcopy records to ensure the electronic record is complete.

Ensure that SystmOne is reconciled to PCSE through GP Links.

Return hardcopy records to PCSE for patients who are no longer registered.

GENERAL RESPONSIBILITIES

Confidentiality

You shall comply with the General Data Protection Regulations when processing personal data for patients and staff.

You must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.

Any data breaches should be reported immediately to the Data Protection Officer.

All enquiries from the media must be referred to a Director.

Health and Safety

All employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.

All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take of appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.

All building occupied by staff are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.

Person Specification

Qualifications

Essential

• Received a basic education
• English Language GCSE at grade C or above or equivalent

Desirable

• Hold ECDL or other IT qualification.

Experience

Essential

• Excellent keyboard skills
• Experience of working with Microsoft Office
• Understand patient confidentiality
• Experience of managing an e-mail account
• Be confident to speak to people both in person and on the telephone.
• Be non-judgemental
• Flexible and able to adapt to change
• Able to prioritise workload
• Demonstrate a commitment to personal development
• Have worked in a team
• Have experience of face to face or telephone contact with the public

Desirable

• Experience of SystmOne or another clinical system
• Experience of audio typing
• Demonstrate and understanding of data protection
• Understand READ coding
• Have worked in a health setting
• Have a clinical background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Whalebridge Practice

Address

Great Western Surgery

Farriers Close

Swindon

SN1 2QU

United Kingdom

Employer's website

https://www.sparcells-surgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To employ effective waiting list management for appointment booking. This will include booking of appointments from waiting lists, resolving appointment conflicts, issuing appointment letters/texts, using cloud booking to ensure there is room availability. You may also be required to book interpreters to support these appointments and arrange translation of documents.

2. Using a range of software programmes including SystmOne and Olympus Transcription Software to produce, maintain and distribute documents, including adhoc and routine reports, which may include medical terminology and deal with matters of a complex and/or distressing nature.

3.To independently manage, undertake and prioritise a variety of administrative and clerical duties and undertake other general office duties which follow standard processes with the occasional need to deviate. These include:

• Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
• Opening, date-stamping, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner
• Researching appropriate websites, downloading and circulating documents, as requested.
• To anticipate and assess problems or issues, showing initiative and exercising independent judgement in resolving or actioning them.

4. To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, taking accurate messages and ensuring these are passed on to the relevant person in a timely manner.

For the full list of duties, please refer to the job description.

Person Specification

Qualifications

Essential

• GCSEs grade C or above in English and Maths, or equivalent.
• NVQ 3 Business Administration or equivalent experience.
• RSA II or equivalent typing qualification.

Experience

Essential

• Proven administration experience in a busy office environment.
• Proven experience of working as part of a team.
• Knowledge and understanding of computerised patient's administration systems e.g. SystmOne
• NHS medical terminology

Desirable

• Knowledge and understanding of Olympus Transcription Software.

Skills, Abilities and Knowledge

Essential

• Comprehensive working knowledge of Microsoft Office, especially Word, Outlook and Excel.
• Audio Typing.
• Good organisational skills.
• Proven ability to work on own initiative without direct supervision, prioritising and managing own workload.
• Typing skills.
• Articulate, calm, polite and well-motivated with a positive attitude to customer care.

Desirable

• Enhanced IT Skills.

Communication

Essential

• Able to communicate of written and verbal English language.

Personal and People Development

Essential

• Enthusiastic and motivated.
• Committed to providing the best possible service to patients showing care and compassion.
• Tact and diplomacy.
• Team Player.

Personal Attributes / Behaviours

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

• Flexible attitude and approach to work to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Good general education including English and Mathematics at GCSE (Grade C or above) or equivalent demonstrable knowledge and experience to NVQ Level 3
• Working in a busy environment dealing with the general public

Desirable

• Customer care experience or previous clerical experience.
• Experience of handling telephone calls of a potentially sensitive nature whilst recording information accurately into multiple electronic data systems

Skills and Attributes

Essential

• Evidence of working under pressure to tight deadlines and deal with difficult situations e.g. patients, public and visitors
• Strong organisational skills with ability to prioritise
• Excellent word processing skills / computer skills
• Good administrative skills

Desirable

• Experience of using Myrrdin, &CWS
• Knowledge of Waiting list procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

1. Job Summary:

Provide leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

Also keeping the partners abreast of forthcoming changes in the NHS and giving them options for responding to change.

2. Job Responsibilities:

The post holder will:

2.1 Strategic Management and Planning

Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners, identifying potential threats and opportunities.

Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development.

Develop and maintain effective communication both within the practice and with relevant outside agencies.

Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives.

Assess and evaluate accommodation requirements and manage development and expansion plans.

2.2 Human Resources

Oversee the recruitment and retention of staff and provide a general personnel management service.

Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff.

Manage staffing levels within target budgets.

Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role.

Develop and implement effective staff appraisal and monitoring systems.

Support and mentor staff, both as individuals and as team members

Implement effective systems for the resolution of disputes and grievances.

Keep abreast of changes in employment legislation.

Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies)

Liaise closely with all other members of the Primary Health Care Team.

2.3 Budget and Financial Management.

Ensure good financial management of all practice funds and practice budgets, seeking to maximise income.

Through negotiation with the CCG and preparation and submission of regular development plans, ensure the practice receives an appropriate and equitable allocation of resources.

Understand and report on the financial implications of contract and legislation changes.

Manage practice accounts using Xero; submit year-end figures promptly and liaise with the practice accountant.

Maintain NHS pension YTD figures and submit timely monthly and annual information to POL.

Submit monthly report to the accountant for payroll purposes and monitor staff absence to make necessary adjustments to individual staff salary.

Monitor cash-flow, prepare regular forecasts and reports to the partners.

Manage and reconcile bank accounts; negotiate/liaise with the practice bankers.

Monitor and reconcile income and expenditure statements and purchase/sales ledger transactions.

2.4 Information Management and Communication

Responsibility for the computer system including organising any maintenance and developments to the system. Ensuring compliance with Data protection rules

Keep abreast of the latest development in primary care IT.

Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training.

Ensure that the practice has effective security and integrity of data, and disaster recovery plans in place.

Liaise with the CCG regarding systems procurement, IT funding and national IT development programmes.

Manage requests for access under the Freedom of Information Act

The post-holder should recognise the importance of effective communication and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

2.5 Patient Services

Adopt a strategic approach to the development and management of patient services in accordance with local and national guidelines.

Ensure that the practice complies with NHS contractual obligations in relation to patient care and assess practice performance against patient access and demand management targets.

Maintain registration policies and monitor patient turnover and capitation.

Oversee and/or develop repeat prescribing systems.

Oversee and/or develop and manage an effective appointment system.

Oversee and/or organise surgery timetables, duty rotas and holiday cover.

Implementing and maintaining systems to receive patient enquiries and suggestions including oversight of the practice-based complaints procedure in conjunction with the relevant partner.

Liaise with patient groups.

Reviewing and updating the practice information leaflet, practice publicity and health education material.

2.6 Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

2.7 Quality:

Convene meetings, prepare agendas and ensure distribution of minutes as necessary.

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Provide information for both clinical and financial audit. And participate in audit where appropriate.

Develop policies, practice protocols and procedures, review and update as required.

2.8 Premises and Equipment

Ensure adequate cleaning, maintenance, safety, and fire prevention and general security of the premises and equipment.

Provide staff training in all necessary areas of maintenance, safety, fire prevention and general security of the premises.

2.9 Health & Safety:

Ensure compliance with legislation relating to health and safety.

Develop, institute and organise health and safety policies and procedures.

Using personal security systems within the workplace according to practice guidelines

Identifying and report the risks involved in work activities and undertaking such activities in a way that manages those risks.

Ensure effective training on health and safety procedures for all members of the practice team.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Ensure all accidents or dangerous incidents are investigated, recorded, reported where necessary and any follow-up undertaken.

2.10 Equality and Diversity:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

3. Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

4. Other

Prepare and issue to registrar GPs, medical students etc appropriate information package on introduction to the practice.

Together with the Trainer plan, develop and monitor the effectiveness of the induction and training provided for the registrar GP, medical students etc.

Person Specification

Qualifications

Essential

• GCSE, 5 Grade C or above.
• A level or equivalent.
• Good standard of education with excellent literacy and numeracy skills.

Desirable

• Continuing personal development e.g. management course
• A leadership/management/business management qualification.

Experience

Essential

• Management experience within the NHS or in Practice Management.
• Experience of financial management
• Experience of working in a health care setting
• NHS / Primary Care General Practice experience
• Good understanding of the NHS role and functions of
• Experience of working with the general public.
• Experience of leading and motivating a team.
• Good communication
• Trustworthy, honest and reliable.
• Good sense of humour.
• Relevant Health and Safety experience.
• Experience of chairing meetings, producing agendas and minutes.
• 2-3 years working at supervisory level.
• Proven experience in personnel and training.
• A thorough understanding of GDPR

Desirable

• Experience of Xero accounts system.

Knowledge, Skills and Personal characteristics.

Essential

• Administration skills.
• Organisational skills.
• Excellent communication skills including report writing skills.
• Budget management skills.
• IT skills.
• Experience of team working.
• Ability to communicate with all members of the Primary Health Care Team.

Desirable

• Desire to learn and develop new skills.
• Analytical and numeracy skills.
• Take forward IM&T agenda.
• Knowledge of computerised accounting and payroll packages.
• An understanding of NHS Pension scheme
• An understanding of all aspects of payroll & PAYE

Physical attributes and additional factors

Essential

• General good health
• Willingness to work on occasions outside normal office hours.

Desirable

• Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tickhill and Colliery Medical Practice

Address

25 St Marys Road

Tickhill

Doncaster

South Yorkshire

DN11 9NA

United Kingdom

Employer's website

https://www.thetickhillsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Person Specification

Combined Trust Values

Essential

• Combined Trust Values

Academic/Professional qualification/Training

Essential

• BSc Biomedical Science
• MSc (relevant speciality) or equivalent experience
• Evidence of advanced flow cytometry training in a clinical diagnostic laboratory
• HCPC Registration
• Evidence of CPD

Desirable

• Research experience including assay development and panel design
• Evidence of leadership and management training

Experience/Knowledge

Essential

• Experience in working in an Accredited Clinical Haematology and Flow Cytometry Laboratory and knowledge of regulatory standards i.e. ISO15189
• Knowledge in multiparameter flow cytometric analysis
• Experience and knowledge of minimal residual disease detection
• Experience of effectively managing staff and training junior staff members
• Experience with validation of new equipment/tests, SOP writing, audits, incident reporting and use of quality management systems
• Experience and knowledge of Clinical Laboratory Health and Safety requirements

Skills/Abilities

Essential

• Excellent telephone manner
• Good inter-personal and communication skills (written and verbal)
• Ability to organise and manage own workload and meet deadlines
• Good analytical and interpretive skills with the ability to make informed decisions and give expert technical advice
• Flexible, adaptable nature and able to prioritise and work in a changing environment
• Ability to use standard software programs, flow cytometry software such as Diva and Flow Jo and to use laboratory computer systems
• Ability to prioritise workload
• Ability to deal appropriately with sensitive information
• Ability to work on own initiative and as a member of a team and an ability to work in an organised and tidy manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Ormond Street Hospital for Children NHS Foundation Trust

Address

Great Ormond Street Hospital for Children NHS Foundation Trust

London

WC1N 3JH

United Kingdom

Employer's website

https://www.gosh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Managerial responsibilities:

Provide professional advice and support to managers in all areas of employment relations such as grievance, disciplinary, fair treatment and absence management procedures, ensuring that problems are identified and resolved quickly, effectively and fairly and that throughout all processes there is comprehensive and effective communication with staff and their representatives.

Advise managers and staff on the interpretation and application of terms and conditions of service and contractual issues.

Advise and support managers to undertake investigations, including: decisions on suspensions and advising on the approval process to suspend as appropriate; supporting the manager in the development of the investigation report; supporting the presentation of the findings at the hearing.

Attend formal employee relations meetings as appropriate and advise managers on documentation, ensuring consistency, accuracy and best practice.

Support the Head of Employee Relations and HR Business Partners with the effective management of Employment Tribunal claims, undertaking relevant duties as delegated to them.

Support the Head of Employee Relations to produce and monitor monthly employment relations data for key performance indicators.

Support the interpretation of this information, identify any problem areas and work with Trust managers to address them.

Support the Head of Employee Relations to provide monthly feedback reports on employee relations activity to the HR senior team.

Lead on supporting managers to proactively manage short term sickness cases, by reviewing reports sent to managers identifying cases that have triggered under the Trusts sickness absence policy.

Work with the Head of Employee Relations to further develop monitoring mechanisms against which the Employee Relations Team can measure performance.

Deputise for the Head of Employee Relations when required.

Professional responsibilities:

Provide professional advice and support as a full panel member in employment related hearings, providing guidance to managers to determine appropriate action.

To be familiar with the Trusts computerised Employee Relations and ESR information record systems and input and retrieve information as required.

Keep up to date with current employment law legislation and best practice and make recommendations when policy and procedure needs to change to reflect this.

Be a trained Agenda for Change job evaluator and participate in job evaluation and matching panels.

Provide advice and guidance to Trust managers with the development of job descriptions and person specifications in line with the Agenda for Change job evaluation and methodology.

Foster a positive climate of employee relations within the Trust, to support the implementation of a partnership approach and to develop and maintain good working relationships with representatives of accredited Trade Unions.

Please see attached job description

Person Specification

Education and Training

Essential

• Postgraduate diploma in Human Resource Management or equivalent relevant experience.
• Evidence of CPD

Desirable

• MCIPD

Knowledge and Skills

Essential

• An understanding of the national NHS agenda and the HR contribution.
• A knowledge and understanding of employment legislation and employment issues
• Effective interpersonal relationships.
• Effective communications skills, both verbal and written.
• Well-developed negotiation and influencing skills.
• Able to prioritise conflicting demands, particularly when working to strict deadlines.
• Able to demonstrate accuracy and attention to detail.
• Able to handle highly confidential and / or highly sensitive information in an appropriate way.

Desirable

• Knowledge of medical staffing employment issues and MHPS.
• Knowledge of the NHS job evaluation system.

Experience

Essential

• Significant experience in an operational HR environment.
• Proven experience with supporting managers in employee relations issues.
• Evidence of developing and maintaining positive partnerships with trade union representatives and senior managers

Desirable

• Experience of working in an NHS environment.
• Advising managers at disciplinary hearings and other formal hearings.
• Experience of policy review and development.
• Previous experience of job evaluation.

Personal Attributes

Essential

• Empathetic
• Diplomatic
• Patient