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Clinical Booking Co-Ordinator
Royal Devon University Healthcare NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holders will be responsible for co-ordinating and undertaking the full range of administration and booking processes for the Clinical Mana…
12 day(s) ago
Clinical Booking Co-Ordinator
Royal Devon University Healthcare NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holders will be responsible for co-ordinating and undertaking the full range of administration and booking processes for the Clinical Mana…
12 day(s) ago
Bowel Cancer Screening Programme Clerk
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary Bowel Cancer Screening Programme Clerk Department: Bowel Cancer Screening Band 2, £25,272 per annum Hours: 37.
12 day(s) ago
Bowel Cancer Screening Programme Clerk
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
GP/General Practitioner
Job summary Bowel Cancer Screening Programme Clerk Department: Bowel Cancer Screening Band 2, £25,272 per annum Hours: 37.
12 day(s) ago
Receptionist/ Clerical Officer
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary Are you looking for an interesting clerical role and to work in a niche environment?
12 day(s) ago
Receptionist/ Clerical Officer
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary Are you looking for an interesting clerical role and to work in a niche environment?
12 day(s) ago
Senior CAMHS Practitioner
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 49,397 - 56,515 per year
Radiographer
Job summary We welcome applications from mental health nurses, clinical psychologists, social workers, psychotherapists, family therapists, and other qualified…
12 day(s) ago
Senior CAMHS Practitioner
NELFT North East London Foundation Trust
Inner London, Greater London
GBP 49,397 - 56,515 per year
Radiographer
Job summary We welcome applications from mental health nurses, clinical psychologists, social workers, psychotherapists, family therapists, and other qualified…
12 day(s) ago
Receptionist
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Interventional Radiologist
Job summary We are looking to recruit an experienced Receptionist to join our Outpatients Service at the National Hospital for Neurology and Neurosurgery.
12 day(s) ago
Receptionist
University College London Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 31,554 - 33,270 per year
Interventional Radiologist
Job summary We are looking to recruit an experienced Receptionist to join our Outpatients Service at the National Hospital for Neurology and Neurosurgery.
12 day(s) ago
Ambulance Care Assistant 1 - Powys University Health Board Area
Welsh Ambulance NHS Trust
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency pat…
12 day(s) ago
Ambulance Care Assistant 1 - Powys University Health Board Area
Welsh Ambulance NHS Trust
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency pat…
12 day(s) ago
Team Administrator
Lincolnshire Partnership NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Due to expansion, a rewarding opportunity has arisen where we are looking for a reliable, organised and enthusiastic person with a strong work ethi…
12 day(s) ago
Team Administrator
Lincolnshire Partnership NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Due to expansion, a rewarding opportunity has arisen where we are looking for a reliable, organised and enthusiastic person with a strong work ethi…
12 day(s) ago
Domestic Supervisor - HHCS
Hampshire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holder is responsible for the operational management and delivery of high-quality, patient-focused domestic services across Hampshire Hosp…
12 day(s) ago
Domestic Supervisor - HHCS
Hampshire Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The post holder is responsible for the operational management and delivery of high-quality, patient-focused domestic services across Hampshire Hosp…
12 day(s) ago
Personal Assistant
Lincolnshire Partnership NHS Foundation Trust
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GBP 28,392 - 31,157 per year
Radiographer
Job summary If you are a motivated and enthusiastic Personal Assistant with experience of providing support at a senior level, we have an exciting opportunity…
12 day(s) ago
Personal Assistant
Lincolnshire Partnership NHS Foundation Trust
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GBP 28,392 - 31,157 per year
Radiographer
Job summary If you are a motivated and enthusiastic Personal Assistant with experience of providing support at a senior level, we have an exciting opportunity…
12 day(s) ago
General Porter
East Sussex Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary To Work in the Portering Department at Conquest Hospital on a alternating shift pattern.
12 day(s) ago
General Porter
East Sussex Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary To Work in the Portering Department at Conquest Hospital on a alternating shift pattern.
12 day(s) ago
Switchboard Operator
East Sussex Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An opportunity has arisen for a part time Switchboard Operator based at Conquest Hospital.
12 day(s) ago
Switchboard Operator
East Sussex Healthcare NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary An opportunity has arisen for a part time Switchboard Operator based at Conquest Hospital.
12 day(s) ago
Receptionist/Telephonist
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary The post holder will provide comprehensive and high quality receptionist/telephonist service.
12 day(s) ago
Receptionist/Telephonist
Betsi Cadwaladr University Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary The post holder will provide comprehensive and high quality receptionist/telephonist service.
12 day(s) ago
Radiology Department Assistant (Ultrasound)
The Princess Alexandra Hospital NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quali…
12 day(s) ago
Radiology Department Assistant (Ultrasound)
The Princess Alexandra Hospital NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quali…
12 day(s) ago
Directorate Senior Support Officer
Calderdale and Huddersfield NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for an experienced applicant to provide high level and comprehensive senior administrative support to the Executive Director of Work…
12 day(s) ago
Directorate Senior Support Officer
Calderdale and Huddersfield NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for an experienced applicant to provide high level and comprehensive senior administrative support to the Executive Director of Work…
12 day(s) ago
Bowel Cancer Screening Programme Administrator
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Bowel Cancer Screening Programme Administrator Department: Bowel Cancer Screening Band 4, £28,392 - £31,157 per annum Hours: 37.
12 day(s) ago
Bowel Cancer Screening Programme Administrator
Milton Keynes University Hospital NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Bowel Cancer Screening Programme Administrator Department: Bowel Cancer Screening Band 4, £28,392 - £31,157 per annum Hours: 37.
12 day(s) ago
Clinical Support Worker (Band 2) (Various Wards)
East Cheshire NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary East Cheshire NHS Trust is looking to appoint enthusiastic, self-motivated and compassionate people to join our team of Clinical Support Workers.
12 day(s) ago
Clinical Support Worker (Band 2) (Various Wards)
East Cheshire NHS Trust
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary East Cheshire NHS Trust is looking to appoint enthusiastic, self-motivated and compassionate people to join our team of Clinical Support Workers.
12 day(s) ago
Highly Specialist Nurse for Stroke
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a…
12 day(s) ago
Highly Specialist Nurse for Stroke
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a…
12 day(s) ago
Staff Nurse (BAND 5) -Olayan Day Care
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its patients as well as its staff?
12 day(s) ago
Staff Nurse (BAND 5) -Olayan Day Care
The Royal Marsden NHS Foundation Trust
Inner London, Greater London
GBP 36,943 - 44,900 per year
Radiographer
Job summary Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its patients as well as its staff?
12 day(s) ago
GP
Ashville Surgery
Greater Manchester, North West England
GP/General Practitioner
Job summary Central Manchester: Ashville Surgery Looking for a salaried GP for 2 sessions per week.
12 day(s) ago
GP
Ashville Surgery
Greater Manchester, North West England
GP/General Practitioner
Job summary Central Manchester: Ashville Surgery Looking for a salaried GP for 2 sessions per week.
12 day(s) ago
Medical Secretary
Cornwall Partnership NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Psychiatrist - General
Job summary Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental he…
12 day(s) ago
Medical Secretary
Cornwall Partnership NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Psychiatrist - General
Job summary Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental he…
12 day(s) ago
Referral Hub Administrator
West London NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
GP/General Practitioner
Job summary Ealing Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Commu…
12 day(s) ago
Referral Hub Administrator
West London NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
GP/General Practitioner
Job summary Ealing Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Commu…
12 day(s) ago
Administrator
North Staffordshire Combined Healthcare Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Would you like to become a member of ourPrimary Care Services administration team providing innovative care to our patient population as part of an…
12 day(s) ago
Administrator
North Staffordshire Combined Healthcare Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Would you like to become a member of ourPrimary Care Services administration team providing innovative care to our patient population as part of an…
12 day(s) ago
Integrated Community Stroke Service Administrator
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a…
12 day(s) ago
Integrated Community Stroke Service Administrator
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a…
12 day(s) ago
Advanced Nurse Practitioner
Allt Goch Medical Centre
Inner London, Greater London
GBP 3 - 40 per year
Radiographer
Job summary Are you a tenacious, organised and skilled Advanced Nurse Practitioner?
12 day(s) ago
Advanced Nurse Practitioner
Allt Goch Medical Centre
Inner London, Greater London
GBP 3 - 40 per year
Radiographer
Job summary Are you a tenacious, organised and skilled Advanced Nurse Practitioner?
12 day(s) ago
General Practice Assistant
Islington Central Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Islington Central Medical Centre is excited to be adding the role of general practice assistants (GPAs).
12 day(s) ago
General Practice Assistant
Islington Central Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Islington Central Medical Centre is excited to be adding the role of general practice assistants (GPAs).
12 day(s) ago
Clinical Booking Co-Ordinator
Royal Devon University Healthcare NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 185-72374-14227
Job summary
The post holders will be responsible for co-ordinating and undertaking the full range of administration and booking processes for the Clinical Management Centre in accordance with Patient Access Policy and Trust standards.
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
185-72374-14227
Job locations
Royal Devon University Healthcare NHS Foundation Trust
Barnstaple
Devon
EX31 1QN
United Kingdom
Job description
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Key Responsibilities
- Maintain accurate and up to date waiting lists and escalate any issues following Trust policies to the Team Leaders and the Patient Access Co-ordinators.
- Manage the booking of appointments in line with the Patient Access Policy. Offer patients the choice of dates where possible and following Trust guidelines book all patients chronologically.
- To deal effectively with any slot issues that have come through and escalate where necessary if capacity issues exist.
- Receive information from primary care staff about patients being directly referred. Scan and attach the information received to the patient record via media manager on EPIC.
- To respond promptly to hospital and patients cancellation of clinics/appointments and record the information on EPIC ensuring patients are rebooked or returned to the appropriate wait list.
- Where clinics are reduced cancel patients and ensure they return to the correct wait lists and contact the patient recording all of the discussions on EPIC.
Working Pattern: Monday to Friday 9am until 5pm - 37.5 hours per week
Interview Date: To be confirmed
For further information please contact: Abigail Lynch, Team leader [email protected] or Josh Pring-Ellis, Team leader [email protected], or 01271 349149
This is a Fixed term contract for 12 months, For current NHS employees this post could be a secondment opportunity.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Job description
Job responsibilities
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Key Responsibilities
- Maintain accurate and up to date waiting lists and escalate any issues following Trust policies to the Team Leaders and the Patient Access Co-ordinators.
- Manage the booking of appointments in line with the Patient Access Policy. Offer patients the choice of dates where possible and following Trust guidelines book all patients chronologically.
- To deal effectively with any slot issues that have come through and escalate where necessary if capacity issues exist.
- Receive information from primary care staff about patients being directly referred. Scan and attach the information received to the patient record via media manager on EPIC.
- To respond promptly to hospital and patients cancellation of clinics/appointments and record the information on EPIC ensuring patients are rebooked or returned to the appropriate wait list.
- Where clinics are reduced cancel patients and ensure they return to the correct wait lists and contact the patient recording all of the discussions on EPIC.
Working Pattern: Monday to Friday 9am until 5pm - 37.5 hours per week
Interview Date: To be confirmed
For further information please contact: Abigail Lynch, Team leader [email protected] or Josh Pring-Ellis, Team leader [email protected], or 01271 349149
This is a Fixed term contract for 12 months, For current NHS employees this post could be a secondment opportunity.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
Person Specification
General Requirements
Essential
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
- See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification
General Requirements
Essential
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable
- See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Devon University Healthcare NHS Foundation Trust
Address
Royal Devon University Healthcare NHS Foundation Trust
Barnstaple
Devon
EX31 1QN
United Kingdom
Employer's website
https://royaldevon.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Devon University Healthcare NHS Foundation Trust
Address
Royal Devon University Healthcare NHS Foundation Trust
Barnstaple
Devon
EX31 1QN
United Kingdom
Employer's website
https://royaldevon.nhs.uk/ (Opens in a new tab)
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Bowel Cancer Screening Programme Clerk
Milton Keynes University Hospital NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 430-CC26-1142A
Job summary
Bowel Cancer Screening Programme Clerk
Department: Bowel Cancer Screening
Band 2, £25,272 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
This is an exciting opportunity to join the Buckinghamshire and Milton Keynes Bowel Cancer Screening centre as a Programme Clerk, supporting the early diagnosis and prevention of cancer across the county.
The programme works across Milton Keynes University Hospital NHS Foundation Trust (MKUH) and Buckinghamshire Healthcare NHS Trust (BHT). This post will be based at Milton Keynes University Hospital, providing on-site administrative support for the programme. This will include, but is not limited to, handling incoming and outgoing post, preparing letters and packs for patients, communicating with patients, and working alongside clinical staff. It is an expectation that the successful post-holder will be able to travel to MKUH and BHT sites as required.
The successful candidate will be able to handle the demands of a busy NHS service. They will be self-motivated and able to work independently, as well as in a team of clinical and non-clinical staff. Strong communication skills and a commitment to providing quality patient care and experience are essential.
"We care We communicate We collaborate We contribute"
Please note that we are not able to offer sponsorship for this role.
Interview date: TBC
Main duties of the job
The post holder will be accountable for providing an administrative service to support the effective delivery of the programme across Milton Keynes and Buckinghamshire.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
430-CC26-1142A
Job locations
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Process incoming post, escalating any actions to the relevant team members.
- Process and print letters generated by the Bowel Cancer Screening System (BCSS), and send these to patients, carers, GP practices, and other NHS organisations as required.
- Create and send individual letters to patients, for example in cases of non-attendance or lost contact.
- To prepare bowel preparation packs and appointment letters for patients as bookings come in.
- To arrange and facilitate postage or collection taking into account factors including time until appointment and any additional instructions.
- Assist in maintaining the colonoscopy e-diary.
- Assist clinical staff with queries on admin matters, resolving issues such as double bookings.
- To update and maintain patient notes, ensuring all patient data is recorded accurately and to the required level of detail.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/documents.
Please refer to the Job Description for further details
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Process incoming post, escalating any actions to the relevant team members.
- Process and print letters generated by the Bowel Cancer Screening System (BCSS), and send these to patients, carers, GP practices, and other NHS organisations as required.
- Create and send individual letters to patients, for example in cases of non-attendance or lost contact.
- To prepare bowel preparation packs and appointment letters for patients as bookings come in.
- To arrange and facilitate postage or collection taking into account factors including time until appointment and any additional instructions.
- Assist in maintaining the colonoscopy e-diary.
- Assist clinical staff with queries on admin matters, resolving issues such as double bookings.
- To update and maintain patient notes, ensuring all patient data is recorded accurately and to the required level of detail.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/documents.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- Educated to GCSE level or equivalent.
- High standard of written English.
- Knowledge of the Bowel Cancer Screening Programme
Desirable
- Knowledge of hospital databases (CareFlow/eCare/HICCS)
Experience
Essential
- Customer service experience
- Experience using a wide range of Microsoft Office products, including Excel, Word, Teams and Outlook
Desirable
- Previous admin/clerical/secretarial experience
- Experience working in a healthcare setting
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong teamwork.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
Communication
Essential
- Excellent communication skills, both written and oral.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Person Specification
Qualifications and knowledge
Essential
- Educated to GCSE level or equivalent.
- High standard of written English.
- Knowledge of the Bowel Cancer Screening Programme
Desirable
- Knowledge of hospital databases (CareFlow/eCare/HICCS)
Experience
Essential
- Customer service experience
- Experience using a wide range of Microsoft Office products, including Excel, Word, Teams and Outlook
Desirable
- Previous admin/clerical/secretarial experience
- Experience working in a healthcare setting
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong teamwork.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
Communication
Essential
- Excellent communication skills, both written and oral.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Apply Now
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Receptionist/ Clerical Officer
Betsi Cadwaladr University Health Board View all jobs
Posted 12 day(s) ago
Reference: 050-AC283-0926W
Job summary
Are you looking for an interesting clerical role and to work in a niche environment? Then this may be the position for you.
We have an exciting opportunity for a candidate to join the team within the IV Suite at the Wrexham Maelor Hospital. The Clerical Officer role is a 18.75 hr post working alongside 2 other team members on a rolling 2 week rota. This is to provide clerical support to the department between the hours of 8.30am-4.40pm Monday through to Friday.
The Clerical Officer(s) will provide a Front of house service, greeting patients on their arrival to the department and supporting the patient journey runs as smoothly as possible. This will include arranging appointments and processing the outcomes of the outpatient clinics, ensuring patient records are updated accurately, receiving and dispatching of patient case notes, along with other duties to ensure that the department meets all the patient's needs.
You should have excellent IT, communication and clerical skills, be well organised with a meticulous approach to work and attention to detail. You will be proactive and able to manage your own working time effectively. You must have a comprehensive working knowledge of Microsoft Office packages. High standards of professionalism and a desire to learn will be essential.
Welsh language Skills are essential for this post.
Main duties of the job
To ensure confidentiality is maintained at all times.
Provide a friendly and comprehensive reception service to all staff and patients visiting the department.
Undertake efficient reception duties e.g. answering the phone and receiving people at the reception desk.
To deal efficiently and courteously with colleagues and all visitors at all times as per departmental standards.
Visitors to the department include, staff from other areas, company representatives, visiting medical staff and patient relatives.
Deal courteously with telephone calls and enquires and relay messages in an efficient manner as service standard, processing urgent referrals.
Assist with general clerical duties, including distributing incoming mail.
To be responsible for accurately inputting data onto relevant databases and to collate data for the purpose of clinical audit.
To collate and distribute clinic lists effectively, liaising with secretaries and other administration staff. Provide an excellent communication system between relevant personnel, regarding any alterations or additions to clinic lists. This may include the booking of emergencies.
Print and distribute clinic lists in a timely manner.
Liaise with the nursing and medical teams within the department, to help maintain patient flow.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
050-AC283-0926W
Job locations
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Maths/English GCSE or equivalent
Desirable
- NVQ 2 in Administration NVQ in Customer Service ECDL
Experience
Essential
- Sufficient previous clerical/office/reception/Ward duties Working with the public Working in a busy environment
Desirable
- Previous experience working within the health care sector General experience of administration functions
Skills
Essential
- Good communication skills
- IT Skills
- Welsh speaking - minimum level 3 required
Desirable
- WPAS Case note tracking WCP RADIS Understanding of the importance of maintaining medical records
Knowledge
Desirable
- Knowledge of data protection and patient confidentiality
Person Specification
Qualifications
Essential
- Maths/English GCSE or equivalent
Desirable
- NVQ 2 in Administration NVQ in Customer Service ECDL
Experience
Essential
- Sufficient previous clerical/office/reception/Ward duties Working with the public Working in a busy environment
Desirable
- Previous experience working within the health care sector General experience of administration functions
Skills
Essential
- Good communication skills
- IT Skills
- Welsh speaking - minimum level 3 required
Desirable
- WPAS Case note tracking WCP RADIS Understanding of the importance of maintaining medical records
Knowledge
Desirable
- Knowledge of data protection and patient confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior CAMHS Practitioner
NELFT North East London Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: SHX-3EL-002118
Job summary
We welcome applications from mental health nurses, clinical psychologists, social workers, psychotherapists, family therapists, and other qualified professional staff for the role of senior CAMHS practitioner within SET CAMHS Mid-Essex. Mid-Essex SET CAMHS are looking to recruit a full time qualified professional from nursing, social work, psychology, family therapy or psychotherapy to join a community CAMHS team based in Chelmsford, Essex (covering Maldon/Braintree and Halstead). SET CAMHS works to the iThrive model, with this role sitting within the Getting More Help and System Support sections. The MID Essex team is a multi - disciplinary team providing evidence based therapies to children and young people. We are seeking a candidate with experience of working with young people with more complex mental health needs. The successful candidate would ideally have some supervisory experience however training and support can be provided. The band 7 role supports formulation and risk management within the Multi-Disciplinary team, as well as supporting band 6 staff.
Main duties of the job
Main duties of the job To complete assessments of mental health need with children, young people and their families and carers. To complete collaborative risk and care plans with children and young people. To provide evidence based interventions for a range of presentations. To provide treatment and interventions for children and young people with additional neurodevelopmental needs and co-morbid mental health issues.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,397 to £56,515 a year
Contract
Permanent
Working pattern
Full-time
Reference number
SHX-3EL-002118
Job locations
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Job description
Job responsibilities
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT (delete for internal only)
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. .
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
ADD CONTACT DETAILS FOR CONTACT /. INFORMAL CHATS OR VISITS
NAME: Joanne Seward
JOB TITLE: Team Manager CONTACT NUMBER: 0800 953 0222 option 1 option 1 EMAIL: [email protected]
Job description
Job responsibilities
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT (delete for internal only)
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.
Probationary Period This post will be subject to a probationary period.
Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. .
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
ADD CONTACT DETAILS FOR CONTACT /. INFORMAL CHATS OR VISITS
NAME: Joanne Seward
JOB TITLE: Team Manager CONTACT NUMBER: 0800 953 0222 option 1 option 1 EMAIL: [email protected]
Person Specification
Qualifications
Essential
- Please refer to JD
Desirable
- Please refer to JD
Person Specification
Qualifications
Essential
- Please refer to JD
Desirable
- Please refer to JD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Stapleford House
Chelmsford
Essex
CM2 0QX
United Kingdom
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist
University College London Hospitals NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 309-UCLH-8038-A
Job summary
We are looking to recruit an experienced Receptionist to join our Outpatients Service at the National Hospital for Neurology and Neurosurgery.
Our Outpatients Department provides a professional, welcoming, and efficient front-of-house service to patients, visitors, and clinical staff. The role includes booking and checking in patients, managing clinic appointments, handling telephone enquiries, and ensuring accurate data entry across hospital systems.
The post holder will be responsible for maintaining patient confidentiality, supporting the smooth running of clinics, liaising with multidisciplinary teams, and responding to queries in a calm, compassionate, and professional manner.Working in a fast-paced environment, the Receptionist plays a vital role in delivering a high standard of patient care and ensuring the effective day-to-day operation of the department.
We are seeking candidates who can use their initiative, work proactively, and contribute to improving current working practices.
We value and promote diversity and equality and are committed to improving the working lives of all our staff. Please note that we operate a smoke-free policy across all of our premises.
Main duties of the job
o The post holder will operate from one of our 5 very busy reception areaso You will be required to demonstrate sensitivity; an awareness of patients' needs and a commitment to improving the patient experience.o As the first point of contact for patients using the service you will be responsible for greeting, arranging appointments, dealing with general enquireso You will provide clinic administrative support for consultants, junior doctor's Allied Health Professional & nursing teams to ensure resources and services are delivered on time.o The post holder will be expected to maintain the Trust core values and ensure a high standard to the services and patient care are met and sustained at all times.o Excellent communication, organisational & IT skillso The ability to cope well under pressure and multi-tasko The competence to manage their own workload
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year Per annum inclusive of HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
309-UCLH-8038-A
Job locations
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed applicationCome and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed applicationCome and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of being able to respond to queries and deal with unpredictable situations as they arise (acquired through experience and/or training to Vocational level 3 or equivalent).
- Experience of working in a customer facing environment, with knowledge of a comprehensive range of administrative procedures.
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
- Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment.
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of being able to respond to queries and deal with unpredictable situations as they arise (acquired through experience and/or training to Vocational level 3 or equivalent).
- Experience of working in a customer facing environment, with knowledge of a comprehensive range of administrative procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Employer's website
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
National Hospital for Neurology & Neurosurgery
Queen Square
London
WC1N 3BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ambulance Care Assistant 1 - Powys University Health Board Area
Welsh Ambulance NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 020-ACS077-0926
Job summary
This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the Powys health board area.
Knighton
Number of Bank positions across the Powys area.
You may be required to operate out of other stations as required.
We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job.
Those candidates that are successful after short listing, will be required to attend an interview, a practical driving assessment and a theory test based on the highway code. The interviews will be carried out in Carmarthen on 8 October 2026, the Driving assessment in Swansea, date to be confirmed.
Course Start Date in Swansea: 25 January 2027 for 6 weeks.
You will need to be available for all the above dates.
Main duties of the job
The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance.
The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle.
The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
020-ACS077-0926
Job locations
Knighton
Powys Area
LD3 0LU
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- No specific academic qualifications are required, but a reasonable standard of general education is expected
- Successful completion of the 3-week PCS Foundation Course and Station Induction, and a period of up to 12 month's on PCS Grade 1 duties
- Sound geographical knowledge of area served and able to read a map
- Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities
Desirable
- First Aid at Work certificate and successful re-certification every 3 years
- Awareness of relevant Trust and PCS policies, procedures and working practices
- Sound knowledge of use of Trust vehicles and relevant equipment
- Basic First Aid and Highway Code.
Skills and Attributes
Essential
- Able to work alone with minimum supervision or as a member of a team
- Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential
- Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner
Values
Essential
- Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way
- Logical thinker, able to identify appropriate route and make decisions within Trust procedures.
Other
Essential
- Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs.
Person Specification
Qualifications and Knowledge
Essential
- No specific academic qualifications are required, but a reasonable standard of general education is expected
- Successful completion of the 3-week PCS Foundation Course and Station Induction, and a period of up to 12 month's on PCS Grade 1 duties
- Sound geographical knowledge of area served and able to read a map
- Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities
Desirable
- First Aid at Work certificate and successful re-certification every 3 years
- Awareness of relevant Trust and PCS policies, procedures and working practices
- Sound knowledge of use of Trust vehicles and relevant equipment
- Basic First Aid and Highway Code.
Skills and Attributes
Essential
- Able to work alone with minimum supervision or as a member of a team
- Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly
Desirable
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential
- Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner
Values
Essential
- Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way
- Logical thinker, able to identify appropriate route and make decisions within Trust procedures.
Other
Essential
- Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Knighton
Powys Area
LD3 0LU
United Kingdom
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
Employer details
Employer name
Welsh Ambulance NHS Trust
Address
Knighton
Powys Area
LD3 0LU
United Kingdom
Employer's website
https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)
Apply Now
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Team Administrator
Lincolnshire Partnership NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 274-12200-SP-A
Job summary
Due to expansion, a rewarding opportunity has arisen where we are looking for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration team in Children & Young People (CYP) Services for 37.5 hours per week working at the new Millenium Lodge Secure Children's Home on the outskirts of Sleaford.
You will have a strong work ethic and be a key member of a friendly developing administration team providing a high standard of administration support and participating in service development and user care. You will also be responsible for contributing to the smooth and efficient running of the office to include referral processing, typing and formatting of correspondence, and other data requirements using clinical systems, Word, Excel, and Microsoft teams. There will be a requirement for note taking and other requirements of supporting a meeting.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
To undertake secretarial administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate.
This will include, but is not limited to:
Inputting referrals and data onto the clinical system.
Navigating and updating clinical systems and electronic databases.
Gathering information.
Help support with any rota coordination
Typing/formatting letters and correspondence using audio/copy typing and word processing systems.
Diary management.
Help to assist with data monitoring using excel and Power BI housekeeping reports.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.
This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
274-12200-SP-A
Job locations
Millenium Lodge
Rookery Avenue
Sleaford
NG34 7TY
United Kingdom
Job description
Job responsibilities
The role would suit someone who enjoys working in a productive environment, takes pride in delivering high-quality administration and is keen to develop their skills within the service. You will be dealing with a wide range of tasks in a welcoming yet professional and sensitive manner ensuring confidentiality at all times.
We will offer training and development opportunities for the successful applicant. There could be an expectation to travel to attend training or provide cover and mileage will be paid at a standard business rate.
Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Please note, interviews for this vacancy are on 18th December 2025
Job description
Job responsibilities
The role would suit someone who enjoys working in a productive environment, takes pride in delivering high-quality administration and is keen to develop their skills within the service. You will be dealing with a wide range of tasks in a welcoming yet professional and sensitive manner ensuring confidentiality at all times.
We will offer training and development opportunities for the successful applicant. There could be an expectation to travel to attend training or provide cover and mileage will be paid at a standard business rate.
Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Please note, interviews for this vacancy are on 18th December 2025
Person Specification
Qualifications
Essential
- NVQ 3 in Business Administration or equivalent qualification or relevant experience
- Good standard of general education including English
Desirable
- RSA or equivalent qualifications
Experience
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Minute Taking
- Use of Clinical systems
Desirable
- Experience of working in a medical or NHS setting
- Experience of working in a mental health environment
- Familiar with Trust database systems preferably RIO
- Finance/Procurement systems
- Big Hand
- Data cleansing
Skills
Essential
- Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times
- Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload
- Good office skills being able to work under pressure and deadlines
- Microsoft Office packages including Word, Excel, Outlook and Publisher
- Typing to a high standard, including letter writing and formatting
- Good understanding of information governance and patient confidentiality
- Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately
- Petty Cash and office finance
Desirable
- Minute taking and organising meeting paperwork
Person Specification
Qualifications
Essential
- NVQ 3 in Business Administration or equivalent qualification or relevant experience
- Good standard of general education including English
Desirable
- RSA or equivalent qualifications
Experience
Essential
- Considerable experience in an office administration role
- Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher
- Typing and formatting letters
- Data inputting and monitoring
- Outlook and diary management
- Extensive customer service experience
- Planning and scheduling events, meetings, diary appointments
- Petty Cash and Office finance
- Understand data reports
- Minute Taking
- Use of Clinical systems
Desirable
- Experience of working in a medical or NHS setting
- Experience of working in a mental health environment
- Familiar with Trust database systems preferably RIO
- Finance/Procurement systems
- Big Hand
- Data cleansing
Skills
Essential
- Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times
- Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload
- Good office skills being able to work under pressure and deadlines
- Microsoft Office packages including Word, Excel, Outlook and Publisher
- Typing to a high standard, including letter writing and formatting
- Good understanding of information governance and patient confidentiality
- Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately
- Petty Cash and office finance
Desirable
- Minute taking and organising meeting paperwork
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire Partnership NHS Foundation Trust
Address
Millenium Lodge
Rookery Avenue
Sleaford
NG34 7TY
United Kingdom
Employer's website
Employer details
Employer name
Lincolnshire Partnership NHS Foundation Trust
Address
Millenium Lodge
Rookery Avenue
Sleaford
NG34 7TY
United Kingdom
Employer's website
Apply Now
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Domestic Supervisor - HHCS
Hampshire Hospitals NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 251-CORP7173-DSHHCS
Job summary
The post holder is responsible for the operational management and delivery of high-quality, patient-focused domestic services across Hampshire Hospitals Contract Services (HHCS) sites and premises. The post holder will lead the provision of Domestic, Hydration and associated support services, ensuring ensuring services consistently meet statutory requirements, National Standards of Healthcare Cleanliness, Trust policies and Key Performance Indicators (KPIs).
The post holder is required to assist the Service Lead in the day-to-day running of the domestic and soft facilities services team and undertaking general cleaning duties. They will ensure that staff are trained and equipped to deliver and actively maintain the high standards required.
We welcome drive and enthusiasm together with a flexible approach which supports staff through hands on working where required.
Due to the nature of the work this role is set around a 7 day working pattern which means it is on a rotational shift pattern which includes weekends, nights and Bank Holidays. The role will also involve working as part of the management and supervisory team, covering Winchester and Basingstoke hospitals.Main duties of the job
- Lead and coordinate daily domestic operations across the HHCS managed areas, ensuring appropriate allocation of resources and maintaining service continuity across designated areas.
- Manage, develop and support the domestic team to deliver safe, compliant and high-quality cleaning services in line with Trust standards, policies and performance targets.
- Monitor service quality through audits, inspections and performance reporting to achieve agreed KPIs and standards.
- Oversee specialist cleaning programmes, ensuring effective planning, delivery and record keeping.
- Develop strong working relationships with wards, departments and key stakeholders to support operational requirements and continuous service improvement.
- Ensure effective workforce management through rota planning, attendance monitoring, recruitment support, performance management, appraisals and staff development.
- Oversee stock control, resource allocation and the timely reporting and resolution of maintenance, equipment and service-related issues.
- Maintain accurate operational records and management information, ensuring compliance with Trust procedures, governance requirements and statutory obligations.
- Promote a culture of safety, quality, accountability and continuous improvement, ensuring services contribute positively to patient experience, infection prevention and staff wellbeing.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital.
The post holder will be employed by Hampshire Hospitals Contract Services Ltd. (HHCS) a wholly owned subsidiary of Hampshire Hospitals NHS Foundation Trust (HHFT). HHCS currently owns and operates several buildings and services within and on behalf of HHFT and is expanding with several new buildings opened and taken over in the past year.
Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
251-CORP7173-DSHHCS
Job locations
Cross Site - Hampshire Hospital
BASINGSTOKE HOSPITAL
RG24 9NA
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person Specification
Training & Qualifications
Essential
- Health and Safety Awareness
- Manual Handling Knowledge
- NVQ in Supervision or willing to take on development
- Level 1 standard Literacy and Numeracy Test on entry / or equivalent
Desirable
- BICSc Qualified
- Health and Safety Qualification
- Customer Care Training
- Dementia Training
- ESDL or similar IT Qualification
Experience & Knowledge
Essential
- Knowledge of manual handling and health and safety regulations
- Knowledge of Infection Control procedures
- Experience of day to day supervision of staff
- Previous experience in a Domestic Service or similar public facing service
- To be able to use IT packages including Teams, Outlook, Excel and Word
Desirable
- Experience of working in a healthcare environment
- Awareness of COSHH regulations
- Experience of managing large teams
Skills & Ability
Essential
- Ability to communicate with staff, visitors and patients under challenging circumstances
- Ability to record details clearly and accurately
- Understanding of rota management and annual leave
Desirable
- Experience Leading a Team
- Conflict Resolution / Breakaway training
Other Specific Requirments
Essential
- Physically fit enough to undertake duties / lifting, standing, twisting and bending movements activities safely
- Able to remain calm under pressure and in difficult situations
- Problem solver able to deal with difficult situations
- Able to prioritise workload
- Be a good communicator
- Be adaptable and willing to develop
Desirable
- Driving Licence
- Experience of using different IT devices
Person Specification
Training & Qualifications
Essential
- Health and Safety Awareness
- Manual Handling Knowledge
- NVQ in Supervision or willing to take on development
- Level 1 standard Literacy and Numeracy Test on entry / or equivalent
Desirable
- BICSc Qualified
- Health and Safety Qualification
- Customer Care Training
- Dementia Training
- ESDL or similar IT Qualification
Experience & Knowledge
Essential
- Knowledge of manual handling and health and safety regulations
- Knowledge of Infection Control procedures
- Experience of day to day supervision of staff
- Previous experience in a Domestic Service or similar public facing service
- To be able to use IT packages including Teams, Outlook, Excel and Word
Desirable
- Experience of working in a healthcare environment
- Awareness of COSHH regulations
- Experience of managing large teams
Skills & Ability
Essential
- Ability to communicate with staff, visitors and patients under challenging circumstances
- Ability to record details clearly and accurately
- Understanding of rota management and annual leave
Desirable
- Experience Leading a Team
- Conflict Resolution / Breakaway training
Other Specific Requirments
Essential
- Physically fit enough to undertake duties / lifting, standing, twisting and bending movements activities safely
- Able to remain calm under pressure and in difficult situations
- Problem solver able to deal with difficult situations
- Able to prioritise workload
- Be a good communicator
- Be adaptable and willing to develop
Desirable
- Driving Licence
- Experience of using different IT devices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Cross Site - Hampshire Hospital
BASINGSTOKE HOSPITAL
RG24 9NA
United Kingdom
Employer's website
Employer details
Employer name
Hampshire Hospitals NHS Foundation Trust
Address
Cross Site - Hampshire Hospital
BASINGSTOKE HOSPITAL
RG24 9NA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Personal Assistant
Lincolnshire Partnership NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 274-12047-COR-B
Job summary
If you are a motivated and enthusiastic Personal Assistant with experience of providing support at a senior level, we have an exciting opportunity for you, based at our Trust's Headquarters.
This role will require high levels of confidentiality, attention to detail and the ability to work in a fast moving and sometimes highly pressurised environment.
You must have the ability to work on your own initiative, with little supervision, but at the same time play an integral role in the wider executive administration team, offering support to colleagues and others, where required. Experience of formal minute-taking is essential.
This is a full-time position based at Trust Headquarters in Lincoln.
We offer a fantastic benefits package including a minimum of 27 days holiday (plus bank holidays), flexible home working and NHS pension scheme, as well as access to staff wellbeing services.
For any further information regarding this role, please contact Claudia Croft, Office Manager and Executive Assistant to Chief Executive on 01522 309201 or via email [email protected]
Main duties of the job
To provide efficient and effective secretarial and administrative support to two members of the Executive Team / Trust Secretary.
To provide efficient and effective administrative and minuting support to Board Committee and subgroup meetings.
The postholder will be expected to act on their own initiative and provide cross cover/support for other team members as necessary, in order to facilitate effective service function.
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
274-12047-COR-B
Job locations
Trust HQ, St Georges site
Long Leys Road
Lincoln
LN1 1FS
United Kingdom
Job description
Job responsibilities
Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Job description
Job responsibilities
Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Please view the attached Job Description and Person Specification documents for complete details regarding this post.
When completing your application, please demonstrate how you meet the role criteria.
We can also offer you many staff benefits to help support you which include:
Early access to Psychological Therapies and Physiotherapy
Competitive annual leave allowance
Car leasing scheme
NHS pension scheme
Free eye tests
Money saving options through our salary sacrifice scheme
Discounts on major high street retailers and restaurants
Person Specification
Qualifications
Essential
- NVQ 4 in Business Administration or equivalent
- English 'O' level/GCSE or equivalent
Desirable
- RSA III / Diploma level qualification in Word processing and shorthand or equivalent in typing/word processing
- Audio Typing
- Shorthand RSA III
- Shorthand skills of at least 60wpm
Experience
Essential
- Relevant experience with all Microsoft Office packages
- Relevant secretarial and/or personal assistant experience
- Experience in working with senior managers and in managing confidential issues and matters
- Excellent organisational and time management skills
- Experience of supervising staff
- Experience of providing administration support for senior level meetings
- Experience of co-ordinating and delegating work
Desirable
- Previous experience in a medical or NHS setting.
Skills
Essential
- Excellent organisational skills.
- Diary management skills.
- Ability to take and produce formal minutes of meetings at a senior management level
- Ability to deal with difficult situations and under pressure with tact and diplomacy
- Ability to adapt to change and to develop services and systems to meet changing requirements.
- Must be reliable and able to work under pressure and to deadlines
- Ability to work on own initiative and with minimal supervision and to deliver to deadlines
- Time management skills and able to prioritise workload of self and others.
- Excellent communication skills both written and verbal
- Good telephone manner
- Ability to maintain confidentiality
- Approachable, adaptable and flexible.
- To be able to travel independently around the county without the use of public transport to participate in meetings and training in other parts of the county
Person Specification
Qualifications
Essential
- NVQ 4 in Business Administration or equivalent
- English 'O' level/GCSE or equivalent
Desirable
- RSA III / Diploma level qualification in Word processing and shorthand or equivalent in typing/word processing
- Audio Typing
- Shorthand RSA III
- Shorthand skills of at least 60wpm
Experience
Essential
- Relevant experience with all Microsoft Office packages
- Relevant secretarial and/or personal assistant experience
- Experience in working with senior managers and in managing confidential issues and matters
- Excellent organisational and time management skills
- Experience of supervising staff
- Experience of providing administration support for senior level meetings
- Experience of co-ordinating and delegating work
Desirable
- Previous experience in a medical or NHS setting.
Skills
Essential
- Excellent organisational skills.
- Diary management skills.
- Ability to take and produce formal minutes of meetings at a senior management level
- Ability to deal with difficult situations and under pressure with tact and diplomacy
- Ability to adapt to change and to develop services and systems to meet changing requirements.
- Must be reliable and able to work under pressure and to deadlines
- Ability to work on own initiative and with minimal supervision and to deliver to deadlines
- Time management skills and able to prioritise workload of self and others.
- Excellent communication skills both written and verbal
- Good telephone manner
- Ability to maintain confidentiality
- Approachable, adaptable and flexible.
- To be able to travel independently around the county without the use of public transport to participate in meetings and training in other parts of the county
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire Partnership NHS Foundation Trust
Address
Trust HQ, St Georges site
Long Leys Road
Lincoln
LN1 1FS
United Kingdom
Employer's website
Employer details
Employer name
Lincolnshire Partnership NHS Foundation Trust
Address
Trust HQ, St Georges site
Long Leys Road
Lincoln
LN1 1FS
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 374-CG5426
Job summary
To Work in the Portering Department at Conquest Hospital on a alternating shift pattern.
Monday to Sunday 0800-1600 and 1430-0000 on a alternating shift pattern
Will also be trained to work in the waste department to cover shifts as and when required
A Hospital Porter needs to demonstrate:
- Sensitivity and understanding
- Patience and the ability to remain calm in stressful situations
- The ability to work well under pressure
- Thinking and reasoning skill
A Hospital Porter will:
- Have good communication skills.
- Be able to work well with people from a wide range of backgrounds.
- Be fit and have high levels of stamina.
- Be able to work well under pressure.
- Act calmly and quickly in emergencies.
- Be able to follow instructions.
- Respect patient confidentiality.
- Deal sensitively with patients and visitors who are anxious, distressed or very unwell.
- Have a flexible attitude to work.
Main duties of the job
Movement of patients, escort of patients and visitors.
- Mortuary duties
- Bodies to be transported to the mortuary as require
- In the absence of the mortuary assistant to:
- Arrange access to the mortuary for appropriate persons as directed.
- It may be necessary to assist Ambulance crews and/or Contracted Funeral Director during admission.
Deliveries
- To provide a collection and delivery service as required for internal specimens, theatre/x-ray lists.
Equipment, Furniture and Fittings
- Patient related equipment to be clean and in good repair, defects to be reported to the Duty Team Leader.
- Furniture and other equipment to be moved around the hospitals when and where required
Medical Gas
- The delivery of empty/full cylinders as required. This will include manifold rooms and associated piped gas systems.
- To attend to or report any defects with the medical gas supply as required.
Emergency Procedures
- To attend the appropriate ward or department immediately with the appropriate equipment and assistance upon hearing the alarms for:
- Cardiac arrest / Lucas Machine
- Major incident, Hazchem and CBRN incidents
- Traumas
- Helicopter landing
- Fire alarm
- Patient Collapse
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
374-CG5426
Job locations
Conquest Hospital
The Ridge
Hastings
TN37 7RD
United Kingdom
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
- Evidence of good general education, including Maths and English
Desirable
- Knowledge of portering role / NVQ level 2
Experience
Essential
- Previous Portering experience
- Previous experience of working as part of a team
Desirable
- Customer Service or relevant experience relating to NHS
Skills
Essential
- Knowledge of general hospital environment
- Ability to work on own initiative and unsupervised
- Good communication skills both verbal and non-verbal
- Ability to complete basic written reports
- Ability to prioritise duties against set parameters
- Must be able to carry 56lbs in weight
- Ability to work as part of a team
- Ability to carry out basic tasks on a computer or hand-held device
Other
Essential
- Criminal Records Bureau- Enhanced Disclosure
- Reliable work record
- Evidence that personal behaviour reflects Trust Values
Person Specification
Qualifications
Essential
- Evidence of good general education, including Maths and English
Desirable
- Knowledge of portering role / NVQ level 2
Experience
Essential
- Previous Portering experience
- Previous experience of working as part of a team
Desirable
- Customer Service or relevant experience relating to NHS
Skills
Essential
- Knowledge of general hospital environment
- Ability to work on own initiative and unsupervised
- Good communication skills both verbal and non-verbal
- Ability to complete basic written reports
- Ability to prioritise duties against set parameters
- Must be able to carry 56lbs in weight
- Ability to work as part of a team
- Ability to carry out basic tasks on a computer or hand-held device
Other
Essential
- Criminal Records Bureau- Enhanced Disclosure
- Reliable work record
- Evidence that personal behaviour reflects Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
Hastings
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
Hastings
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Switchboard Operator
East Sussex Healthcare NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 374-LCCG6126
Job summary
An opportunity has arisen for a part time Switchboard Operator based at Conquest Hospital. You will be joining a small, friendly team working on a busy switchboard, delivering a vital 24-hour, 365-day service for East Sussex Healthcare NHS Trust.
This role operates on a set shift pattern - please see attached document of the rota.
The Switchboard is the first point of contact for the Trust. You will be required to confidently operate a computer-based switchboard system, answering calls in a professional manner and managing enquiries from patients, relatives, visitors, and GPs, as well as handling all calls, bleeps, and pagers.
You will also be responsible for responding calmly and efficiently to a wide range of emergency calls, including cardiac arrests, trauma alerts, fire calls, and alarm systems, within a fast-paced communications environment.
Full training will be provided for the successful candidate.
Where applicable, this post may attract unsocial hours payments, if rostered, in line with the Agenda for Change terms. Enhanced rates apply for weekday night shifts (8pm-6am), weekends, and bank holidays.
Main duties of the job
- Work as a telephonist, dealing with all incoming calls to the Switchboard.
- Switchboard operates on a 24hr pattern.
- Operate the Multitone Bleep System (messaging and changing of devices)
- Operate the PageOne pager system.
- Deal with all digital alarms (medical gases, lifts etc) in a calm and efficient manner, following the necessary standard operating procedures.
- Deal with emergency calls (cardiac arrests, fire, traumas) in a calm and efficient manner, following the necessary standard operating procedures.
- Compile and update where necessary, the daily on call rota.
- Communicate to a high level and pass on information accurately to the Team Leaders and Manager, and handover any essential info to colleagues.
- Communicate with all services users.
- Ability to work on own, making your own decisions and deal with any situations that may occur.
- Ensure all departmental procedures are followed and ensure an accurate record of any task completed is kept.
- Work as part of a team.
- Good communicational skills are key.
- Experience in Excel, Word, email and possess good organisational and keyboard skills would be advantageous.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
374-LCCG6126
Job locations
Conquest Hospital
The Ridge
St. Leonards-on-Sea
TN37 7RD
United Kingdom
Job description
Job responsibilities
IMPORTANT: Due to the nature of this role, there is no permanent option for remote or home working. All duties must be carried out on site during core working hours.
Please refer to the detailed job description attached.
Please contact us if you would like any further details.
Job description
Job responsibilities
IMPORTANT: Due to the nature of this role, there is no permanent option for remote or home working. All duties must be carried out on site during core working hours.
Please refer to the detailed job description attached.
Please contact us if you would like any further details.
Person Specification
Qualifications
Essential
- IT courses: Word, Excel, Outlook, Internet Explorer
Desirable
- NVQ 1 & 2
Experience
Essential
- Knowledge of a general healthcare environment
Desirable
- Knowledge of a switchboard system
Skills / Knowledge / Abilities
Essential
- Good verbal communication
- Good keyboard skills
- Confident
- Motivated
- Organised
- Ability to work under pressure and react positively to distressed or rude customers
- Clear, concise speech
Person Specification
Qualifications
Essential
- IT courses: Word, Excel, Outlook, Internet Explorer
Desirable
- NVQ 1 & 2
Experience
Essential
- Knowledge of a general healthcare environment
Desirable
- Knowledge of a switchboard system
Skills / Knowledge / Abilities
Essential
- Good verbal communication
- Good keyboard skills
- Confident
- Motivated
- Organised
- Ability to work under pressure and react positively to distressed or rude customers
- Clear, concise speech
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
St. Leonards-on-Sea
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Conquest Hospital
The Ridge
St. Leonards-on-Sea
TN37 7RD
United Kingdom
Employer's website
http://jobs.esht.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist/Telephonist
Betsi Cadwaladr University Health Board View all jobs
Posted 12 day(s) ago
Reference: 050-AC169-0526W-E
Job summary
The post holder will provide comprehensive and high quality receptionist/telephonist service.
The post holder will work in a challenging environment that undergoes constant changes and will need to exercise judgement and use a combination of skills to deal with day-to-day issues.
The post holder will be expected to demonstrate a sensitive and caring attitude that is client-focused and maintain a calm and organised approach when working under pressure.
Main duties of the job
The ability to speak Welsh is essential for this post.
Deal with patient enquiries in person and over the telephone appropriately, efficiently, courteously, promptly and discreetly, recognising the different needs of individuals.
Work flexibly with other practice staff to ensure that the surgery is adequately staffed at all times.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
050-AC169-0526W-E
Job locations
West End Medical Centre
Conway Road
Colwyn Bay
LL29 7LS
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications/Experience
Essential
- Confidence in dealing with the public by telephone and in person
- Experience of using Microsoft office packages
- Previous experience in a busy reception
- Education to a high standard
- Relate to public empathy/understanding
- NVQ level 1 in customer services/or equivalent
Desirable
- Experience of working within a Primary Care NHS setting
Receptionist/Telephonist
Essential
- General understanding of the way the NHS functions
- Communication skills, concise accurate, grammatically correct
Desirable
- Previous experience using EMIS and other NHS systems
Receptionist/Telephonist
Essential
- Ability to work as part of a team and on own initiative
Desirable
- Previous experience in Customer services
Language Skills
Essential
- The ability to speak Welsh
Person Specification
Qualifications/Experience
Essential
- Confidence in dealing with the public by telephone and in person
- Experience of using Microsoft office packages
- Previous experience in a busy reception
- Education to a high standard
- Relate to public empathy/understanding
- NVQ level 1 in customer services/or equivalent
Desirable
- Experience of working within a Primary Care NHS setting
Receptionist/Telephonist
Essential
- General understanding of the way the NHS functions
- Communication skills, concise accurate, grammatically correct
Desirable
- Previous experience using EMIS and other NHS systems
Receptionist/Telephonist
Essential
- Ability to work as part of a team and on own initiative
Desirable
- Previous experience in Customer services
Language Skills
Essential
- The ability to speak Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
West End Medical Centre
Conway Road
Colwyn Bay
LL29 7LS
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
West End Medical Centre
Conway Road
Colwyn Bay
LL29 7LS
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Radiology Department Assistant (Ultrasound)
The Princess Alexandra Hospital NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 001048
Job summary
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wavea national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex. Fixed term end date 23/07/2027.
Main duties of the job
Job overview To support patients during ultrasound examinations, and to assist the other imaging assistants with preparing patients and carrying out these examinations. To act as a mentor and role model to junior RDAs; being a point of contact for advice and guidance. To be proactive in your work assisting radiology staff with the view that the patients needs come first. To book patients for ultrasound examinations into the relevant ultrasound room diaries as required and to provide training into how to do this for junior RDAs. This is a rotational role through obstetric and non-obstetric ultrasound. Post will close early if max numbers reached.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
001048
Job locations
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Job description
Job responsibilities
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Fixed term end date 23/07/2027.
Job overview
To support patients during ultrasound examinations, and to assist the other imaging
assistants with preparing patients and carrying out these examinations. To act as a mentor and role model to junior RDAs; being a point of contact for advice and guidance. To be proactive in your work assisting radiology staff with the view that the patient’s needs come first. To book patients for ultrasound examinations into the relevant ultrasound room diaries as required and to provide training into how to do this for junior RDAs. This is a rotational role through obstetric and non-obstetric ultrasound.
- Post will close early if max numbers reached.
Main duties of the job
- To provide an effective Radiology service to PAH Trust, within departmental protocols
- To communicate effectively with patients, relatives, peers, clinicians, and other staff throughout the organisation
- To maintain the principles of patient confidentiality at all times
- To work as part of a team
- To work with minimal supervision
- To support radiology staff and supervise junior RDAs
- To plan and prioritise own workload
- To work flexibly to cover evening and weekend sessions within contracted hours
- To be pro-active in own self-development
- To use computerised and manual methods to update patient records for each examination
- To attend all mandatory training
- To report incidents and/or potential accidents within the department, in line with Trust policy
- To care for patients within the Radiology department in terms of their immediate physical and emotional requirements
- To develop an astute understanding of patient preparation requirements prior and during examinations
- Ensure all rooms are cleaned and stocked 7-days a week.
Detailed job description and main responsibilities
- To check stock levels as part of the departmental weekly stock checks, document this and report low stock levels to the relevant senior manager
- To communicate with a broad range of patients prior to examination. This may include patients whose first language is not English or those who have difficulty understanding due to their medical condition
- To be able to deal with many, often conflicting, demands on attention at the same time, while remaining focused on current task
- To understand and comply with legislative obligation, including Data Protection Act, Health and Safety at Work Act, COSHH, local radiation rules, departmental and Trust policies
- To carry out other duties as requested by any member of the senior management team
- To undergo an annual performance appraisal and review, whereby future objectives are identified and actioned
- To always present a professional front while on duty and be an ambassador for the profession and the department
- Coordinate the arrival and departure of patients to and from the relevant departments
- To assist in the manual handling of patients moving to and from the scanning rooms, in line with trust manual handling policies
- To train and mentor junior staff.
- To be able to prepare the ultrasound room and equipment for all various types of ultrasound scans, ensuring all equipment is cleaned appropriately between each patient.
- To act as a chaperone for patients as required.
- To organise inpatient scans according to staff skill mix/availability
- To aid in the personal care of patients
- To aid Sonographers and Radiologists in Ultrasound guided injection lists
- To liaise with patient transport
- To support staff in emergency situations
- Empathetic support required when assisting patients with unexpected scan findings, particularly in the obstetric department. Approaching the sonographer or line manager is encouraged if any emotional support is needed after distressing situations
Job description
Job responsibilities
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Fixed term end date 23/07/2027.
Job overview
To support patients during ultrasound examinations, and to assist the other imaging
assistants with preparing patients and carrying out these examinations. To act as a mentor and role model to junior RDAs; being a point of contact for advice and guidance. To be proactive in your work assisting radiology staff with the view that the patient’s needs come first. To book patients for ultrasound examinations into the relevant ultrasound room diaries as required and to provide training into how to do this for junior RDAs. This is a rotational role through obstetric and non-obstetric ultrasound.
- Post will close early if max numbers reached.
Main duties of the job
- To provide an effective Radiology service to PAH Trust, within departmental protocols
- To communicate effectively with patients, relatives, peers, clinicians, and other staff throughout the organisation
- To maintain the principles of patient confidentiality at all times
- To work as part of a team
- To work with minimal supervision
- To support radiology staff and supervise junior RDAs
- To plan and prioritise own workload
- To work flexibly to cover evening and weekend sessions within contracted hours
- To be pro-active in own self-development
- To use computerised and manual methods to update patient records for each examination
- To attend all mandatory training
- To report incidents and/or potential accidents within the department, in line with Trust policy
- To care for patients within the Radiology department in terms of their immediate physical and emotional requirements
- To develop an astute understanding of patient preparation requirements prior and during examinations
- Ensure all rooms are cleaned and stocked 7-days a week.
Detailed job description and main responsibilities
- To check stock levels as part of the departmental weekly stock checks, document this and report low stock levels to the relevant senior manager
- To communicate with a broad range of patients prior to examination. This may include patients whose first language is not English or those who have difficulty understanding due to their medical condition
- To be able to deal with many, often conflicting, demands on attention at the same time, while remaining focused on current task
- To understand and comply with legislative obligation, including Data Protection Act, Health and Safety at Work Act, COSHH, local radiation rules, departmental and Trust policies
- To carry out other duties as requested by any member of the senior management team
- To undergo an annual performance appraisal and review, whereby future objectives are identified and actioned
- To always present a professional front while on duty and be an ambassador for the profession and the department
- Coordinate the arrival and departure of patients to and from the relevant departments
- To assist in the manual handling of patients moving to and from the scanning rooms, in line with trust manual handling policies
- To train and mentor junior staff.
- To be able to prepare the ultrasound room and equipment for all various types of ultrasound scans, ensuring all equipment is cleaned appropriately between each patient.
- To act as a chaperone for patients as required.
- To organise inpatient scans according to staff skill mix/availability
- To aid in the personal care of patients
- To aid Sonographers and Radiologists in Ultrasound guided injection lists
- To liaise with patient transport
- To support staff in emergency situations
- Empathetic support required when assisting patients with unexpected scan findings, particularly in the obstetric department. Approaching the sonographer or line manager is encouraged if any emotional support is needed after distressing situations
Person Specification
Qualifications
Essential
- NVQ level 3 in acute care or equivalent experience
- Basic literacy and numeracy skills
Desirable
- The Care Certificate
- The Higher Development Award
Experience
Essential
- Experience with difficult and challenging situations
- Ability to work under pressure with minimal supervision
Desirable
- Experience working in ultrasound
- Experience with mentoring and training
- Experience with mentoring and training
Person Specification
Qualifications
Essential
- NVQ level 3 in acute care or equivalent experience
- Basic literacy and numeracy skills
Desirable
- The Care Certificate
- The Higher Development Award
Experience
Essential
- Experience with difficult and challenging situations
- Ability to work under pressure with minimal supervision
Desirable
- Experience working in ultrasound
- Experience with mentoring and training
- Experience with mentoring and training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Princess Alexandra Hospital NHS Trust
Address
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Employer's website
https://www.pah.nhs.uk (Opens in a new tab)
Employer details
Employer name
The Princess Alexandra Hospital NHS Trust
Address
The Princess Alexandra Hospital
Harlow
Essex
CM20 1QX
United Kingdom
Employer's website
https://www.pah.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Directorate Senior Support Officer
Calderdale and Huddersfield NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 372-CORP2068-A
Job summary
We are looking for an experienced applicant to provide high level and comprehensive senior administrative support to the Executive Director of Workforce and Organisational Development, who is a member of the Executive Team and Board of Directors, and to the Corporate Workforce and OD Senior Team.
Main duties of the job
The postholder will carry out a range of high level administrative and coordination duties across the Workforce and Organisational Development directorate.
The postholder will work with Directorate Support Officers across the Trust who provide expert administrative and coordination activities across the Executive Director team.
About us
CHFT is an integrated acute and community Trust serving diverse communities across Calderdale and Kirklees, with strong partnerships across West Yorkshire. We are proud of our One Culture of Care -- caring for each other with the same compassion, kindness and respect that we show our patients -- and of the values that underpin how we work: we put people first, we go see, we work together to get results, and we do the must dos.
CHFT is recognised as a forward looking, digitally enabled Trust, with a strong track record of using data, innovation and system collaboration to improve quality, safety and outcomes. We are ambitious about the role that acute trusts play in prevention, population health and reducing inequalities, and this post sits at the heart of that agenda.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
372-CORP2068-A
Job locations
Huddersfield
Huddersfield
Huddersfield
HD3 3EA
United Kingdom
Job description
Job responsibilities
The postholder will:-
- Organise the workload of the Executive Director of Workforce and Organisational Development, through an efficient and effective electronic diary system, bring forward system and electronic paper management system.
- Communicate and build close relationships with senior colleagues both internal and external to the organisation.
- Prepare agendas, circulate with supporting papers and take minutes of meetings chaired by the Executive Director of Workforce and Organisational Development.
- Format and produce complex reports and papers.
- Demonstrate a high level of discretion to deal with complex and sensitive information
- Demonstrate a high level of numeracy and literacy skills.
- Demonstrate a high level of accuracy and speed.
- Demonstrate the ability to work unsupervised, using own initiative.
- Demonstrate the ability to prioritise own daily workload in line with the Executive Director of Workforce and Organisational Development's workload and commitments.
- On occasion, it may be necessary to work outside normal office hours to fulfil the role.
- To provide an extremely high level and comprehensive administrative service to the Executive Director of Workforce and Organisational Development.
- To deal professionally and effectively with internal and external colleagues.
- To develop, implement and maintain effective and appropriate office management systems in line with the Executive Director of Workforce and Organisational Development's requirements.
- To administer, manager and co-ordinate a demanding workload using own initiative, prioritising and maintaining deadlines and commitments.
- To organise meetings, prepare, finalise and collate all supporting documentation required for meetings chaired by the Executive Director of Workforce and Organisational Development and arrange follow-up actions/meetings, where appropriate.
- To work without direct supervision, using own initiative and, where necessary, initiate letters and emails, both internally and externally, as required without reference to the Executive Director of Workforce and Organisational Development.
- To maintain an effective diary system for the Executive Director of Workforce and Organisational Development and use own initiative in relation to their incoming correspondence.
- To develop and maintain a comprehensive electronic filing system.
- To develop and maintain a comprehensive bring forward system.
- To receive and action incoming and outgoing correspondence, including emails.
- To organise travel and hotel arrangements in line with external commitments and co-ordinate monthly expenses.
- To act in a confidential manner at all times, receiving complex and sensitive information.
- To provide administration support to other members of the Corporate Workforce and OD Senior Team.
- To provide administration support to other members of the Executive Team, when required.
- To undertake such other duties that are commensurate with the responsibilities of the post, including out of hours work, either at initial place of work or at any other organisation establishments.
Job description
Job responsibilities
The postholder will:-
- Organise the workload of the Executive Director of Workforce and Organisational Development, through an efficient and effective electronic diary system, bring forward system and electronic paper management system.
- Communicate and build close relationships with senior colleagues both internal and external to the organisation.
- Prepare agendas, circulate with supporting papers and take minutes of meetings chaired by the Executive Director of Workforce and Organisational Development.
- Format and produce complex reports and papers.
- Demonstrate a high level of discretion to deal with complex and sensitive information
- Demonstrate a high level of numeracy and literacy skills.
- Demonstrate a high level of accuracy and speed.
- Demonstrate the ability to work unsupervised, using own initiative.
- Demonstrate the ability to prioritise own daily workload in line with the Executive Director of Workforce and Organisational Development's workload and commitments.
- On occasion, it may be necessary to work outside normal office hours to fulfil the role.
- To provide an extremely high level and comprehensive administrative service to the Executive Director of Workforce and Organisational Development.
- To deal professionally and effectively with internal and external colleagues.
- To develop, implement and maintain effective and appropriate office management systems in line with the Executive Director of Workforce and Organisational Development's requirements.
- To administer, manager and co-ordinate a demanding workload using own initiative, prioritising and maintaining deadlines and commitments.
- To organise meetings, prepare, finalise and collate all supporting documentation required for meetings chaired by the Executive Director of Workforce and Organisational Development and arrange follow-up actions/meetings, where appropriate.
- To work without direct supervision, using own initiative and, where necessary, initiate letters and emails, both internally and externally, as required without reference to the Executive Director of Workforce and Organisational Development.
- To maintain an effective diary system for the Executive Director of Workforce and Organisational Development and use own initiative in relation to their incoming correspondence.
- To develop and maintain a comprehensive electronic filing system.
- To develop and maintain a comprehensive bring forward system.
- To receive and action incoming and outgoing correspondence, including emails.
- To organise travel and hotel arrangements in line with external commitments and co-ordinate monthly expenses.
- To act in a confidential manner at all times, receiving complex and sensitive information.
- To provide administration support to other members of the Corporate Workforce and OD Senior Team.
- To provide administration support to other members of the Executive Team, when required.
- To undertake such other duties that are commensurate with the responsibilities of the post, including out of hours work, either at initial place of work or at any other organisation establishments.
Person Specification
Knowledge, Experience, and Expertise
Essential
- Evidence of practical experience in a PA role
- Substantial experience of Microsoft Office
- Substantial knowledge and experience of the NHS
Person Specification
Knowledge, Experience, and Expertise
Essential
- Evidence of practical experience in a PA role
- Substantial experience of Microsoft Office
- Substantial knowledge and experience of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield
Huddersfield
Huddersfield
HD3 3EA
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield
Huddersfield
Huddersfield
HD3 3EA
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Bowel Cancer Screening Programme Administrator
Milton Keynes University Hospital NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 430-CC26-1143A
Job summary
Bowel Cancer Screening Programme Administrator
Department: Bowel Cancer Screening
Band 4, £28,392 - £31,157 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
This is an exciting opportunity to join the Buckinghamshire and Milton Keynes Bowel Cancer Screening centre as a Programme Administrator, supporting the early diagnosis and prevention of cancer across the county.
The programme works across Milton Keynes University Hospital NHS Foundation Trust (MKUH) and Buckinghamshire Healthcare NHS Trust (BHT). This post will be based at Milton Keynes University Hospital, providing on-site administrative support for the programme. This will include, but is not limited to, booking patients onto hospital systems, preparing letters and packs for patients, liaising with MKUH Endoscopy, and working alongside clinical staff. There is an expectation that the successful post-holder will be able to travel to MKUH and BHT sites as required.
The successful candidate will be an experienced administrator, able to handle the demands of a busy NHS service. They will be self-motivated and able to work independently, as well as in a team of clinical and non-clinical staff. Strong communication skills and a commitment to providing quality patient care and experience are essential.
"We care We communicate We collaborate We contribute"
Please note that we are not able to offer sponsorship for this role.
Interview date: 19 October 2026
Main duties of the job
The post holder will be accountable for providing an administrative service to support the effective delivery of the programme. A significant proportion of the role involves data input and adherence to administrative processes to ensure the smooth running of the programme.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
430-CC26-1143A
Job locations
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Be responsible for setting up and preparing packs for positive assessment clinics on both the Bowel Cancer Screening System (BCSS) and local systems (eCARE/ CareFlow).
- Schedule assessment clinics across all sites. Respond to fluctuations in demand.
- Prepare packs for Endoscopy booking patients and providing the details to Endoscopy in a timely manner. Physically taking and/ or scanning the packs to the unit.
- Play a key role in co-ordinating patient appointments (including on the BCSS), ensuring referral pathways are adhered to.
- To update and maintain patient notes.
- Ensure datasets are complete and patients are followed up in a timely manner, flagging up any queries/ concerns with relevant staff members.
- Check the BCSS regularly through the day for new appointments to action and batch letters /patient questionnaires to be printed and posted.
- Be responsible for BCSP surveillance/ further procedures, liaising and booking appointments with patients across the county.
- Ensure the completion of patient pathways by arranging further procedures/ follow ups, as required, following patients through to discharge.
- To organise, co-ordinate, attend and minute all BCSP meetings- both internal and external.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/ documents.
Please refer to the Job Description for further details.
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Be responsible for setting up and preparing packs for positive assessment clinics on both the Bowel Cancer Screening System (BCSS) and local systems (eCARE/ CareFlow).
- Schedule assessment clinics across all sites. Respond to fluctuations in demand.
- Prepare packs for Endoscopy booking patients and providing the details to Endoscopy in a timely manner. Physically taking and/ or scanning the packs to the unit.
- Play a key role in co-ordinating patient appointments (including on the BCSS), ensuring referral pathways are adhered to.
- To update and maintain patient notes.
- Ensure datasets are complete and patients are followed up in a timely manner, flagging up any queries/ concerns with relevant staff members.
- Check the BCSS regularly through the day for new appointments to action and batch letters /patient questionnaires to be printed and posted.
- Be responsible for BCSP surveillance/ further procedures, liaising and booking appointments with patients across the county.
- Ensure the completion of patient pathways by arranging further procedures/ follow ups, as required, following patients through to discharge.
- To organise, co-ordinate, attend and minute all BCSP meetings- both internal and external.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/ documents.
Please refer to the Job Description for further details.
Person Specification
Qualifications and knowledge
Essential
- Minimum of 2 GCSE (or equivalent) at pass level including English and Maths.
- Foundation degree or equivalent experience
- Comprehensive keyboard and computer skills.
- Excellent excel, word and Power Point skills.
- Knowledge of hospital databases (CareFlow/eCARE).
- High standard of written English.
Desirable
- Knowledge of Bowel Cancer Screening System (BCSS).
Experience
Essential
- Previous clerical/ office experience
- Customer service experience.
- Experience in undertaking a range of secretarial duties.
- Ability to present high quality, well- presented letters/ documents for approval/ amendment.
Desirable
- Experience of working in a similar admin based, health care environment.
- Familiar with Endoscopy terminology.
- Knowledge of the Bowel Cancer Screening Programme
- Health promotion experience.
- Organizing, attending and taking minutes/ notes at meetings.
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong team work.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
- Self motivation.
Communication
Essential
- Confidence in dealing with members of the public, nursing and medical staff (mostly telephone).
- Confidence to guide patients through the screening pathway and explaining the process/ how to prepare for procedures.
- An excellent telephone manner.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
- Excellent communication skills, both written and oral.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Person Specification
Qualifications and knowledge
Essential
- Minimum of 2 GCSE (or equivalent) at pass level including English and Maths.
- Foundation degree or equivalent experience
- Comprehensive keyboard and computer skills.
- Excellent excel, word and Power Point skills.
- Knowledge of hospital databases (CareFlow/eCARE).
- High standard of written English.
Desirable
- Knowledge of Bowel Cancer Screening System (BCSS).
Experience
Essential
- Previous clerical/ office experience
- Customer service experience.
- Experience in undertaking a range of secretarial duties.
- Ability to present high quality, well- presented letters/ documents for approval/ amendment.
Desirable
- Experience of working in a similar admin based, health care environment.
- Familiar with Endoscopy terminology.
- Knowledge of the Bowel Cancer Screening Programme
- Health promotion experience.
- Organizing, attending and taking minutes/ notes at meetings.
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong team work.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
- Self motivation.
Communication
Essential
- Confidence in dealing with members of the public, nursing and medical staff (mostly telephone).
- Confidence to guide patients through the screening pathway and explaining the process/ how to prepare for procedures.
- An excellent telephone manner.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
- Excellent communication skills, both written and oral.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Support Worker (Band 2) (Various Wards)
East Cheshire NHS Trust View all jobs
Posted 12 day(s) ago
Reference: 209-A-26-8309657
Job summary
East Cheshire NHS Trust is looking to appoint enthusiastic, self-motivated and compassionate people to join our team of Clinical Support Workers.
We are looking for Clinical Support Workers who are capable of working in a busy, challenging and rewarding environment who possess excellent communication skills, can maintain a high degree of confidentiality and are able to work to deadlines, provide excellent personal care to our patients and work as part of team.
Duties will include providing a high standard of care by attending to aspects of patient personal hygiene, maintaining patient tissue integrity and providing pressure area care, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient. Please read the attached 'Day in the life of a Health Care Assistant' for further information.
We can offer a range of working opportunities including full and part time hours covering a variety of shift patterns over a 7 day rota including early, lates and night duty.
Hours per week: Full time and part time vacancies available.
Main duties of the job
What we can offer you:
- Flexible working opportunities with various shifts including early (0730-2030, 2000-0800)
- Upon commencement, you will be provided with clinical training and supported to complete the Care Certificate within the first three months of employment
- Annual Leave of 28 days plus bank holidays (increasing upon 5 and 10 years' service)
- Optional enrolment into the NHS Pension scheme
- Health and Wellbeing support including access to a 24/7 Employee Assistance Programme
- Career progression opportunities including apprenticeships
- Salary sacrifice schemes including car lease and cycle to work
- Recognition for your hard work through our employee and team of the month programme
- Access to thousands of money saving offers via NHS discounts
Main duties of the job
- Providing patients with food and drink and assisting where needed
- Escorting and assisting patients in visiting the toilet, washing and getting dressed
- Supporting wound and skin management
- Recording and documenting patient observations e.g. temperature
- Recognising signs of deterioration and progression through observation and conversation and escalating any such matters promptly.
- Liaising with doctors, nurses, physiotherapists, porters and social workers
- Supporting the routine of the ward including responding to visitor and patient need
About us
We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.
We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.
Please be aware that this post requires an Enhanced DBS (Disclosure and Barring Service) check with barred lists, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
209-A-26-8309657
Job locations
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
This role does not meet the UK Immigration Policy eligibility criteria and therefore we are unable to provide Skilled Worker visa sponsorship. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.
We look forward to receiving your application.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
This role does not meet the UK Immigration Policy eligibility criteria and therefore we are unable to provide Skilled Worker visa sponsorship. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- Good standard of general education
- Care Certificate or working towards, this must be completed within first 3 months of employment
- Pass in GSCE's in Maths and English (4/C or above) or equivalent
- NVQ Level 2 in direct care/customer services or equivalent experience
Desirable
- Successful completion of the Be AWARE to care course (or equivalent)
Further Information
Essential
- Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.
Knowledge and Skills
Essential
- Demonstrates good insight into roles and responsibilities of the post
- Able to demonstrate an understanding of principles of effective customer care
- Demonstrates an understanding of the importance of quality care
- Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
- Demonstrates good literacy and written skills
- Able to present factual information and refer to questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Basic IT skills e.g use of e-mails
Experience
Essential
- Experience of working in a fast-paced environment
- Experience of time management
Desirable
- Previous experience within healthcare / care setting
- Competence in the recording of clinical sign observations
Specific Job Requirement
Essential
- Team player
- Self-motivated
- Willing to learn new skills
- Caring and compassionate attitude
- Reliable and trustworthy
Person Specification
Qualifications
Essential
- Good standard of general education
- Care Certificate or working towards, this must be completed within first 3 months of employment
- Pass in GSCE's in Maths and English (4/C or above) or equivalent
- NVQ Level 2 in direct care/customer services or equivalent experience
Desirable
- Successful completion of the Be AWARE to care course (or equivalent)
Further Information
Essential
- Please provide any additional relevant information to support your application. Please note that this is a non-scoring question.
Knowledge and Skills
Essential
- Demonstrates good insight into roles and responsibilities of the post
- Able to demonstrate an understanding of principles of effective customer care
- Demonstrates an understanding of the importance of quality care
- Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
- Demonstrates good literacy and written skills
- Able to present factual information and refer to questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Basic IT skills e.g use of e-mails
Experience
Essential
- Experience of working in a fast-paced environment
- Experience of time management
Desirable
- Previous experience within healthcare / care setting
- Competence in the recording of clinical sign observations
Specific Job Requirement
Essential
- Team player
- Self-motivated
- Willing to learn new skills
- Caring and compassionate attitude
- Reliable and trustworthy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Cheshire NHS Trust
Address
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Employer's website
https://www.eastcheshire.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Cheshire NHS Trust
Address
Macclesfield District
General Hospital
Victoria Road, Macclesfield
SK10 3BL
United Kingdom
Employer's website
https://www.eastcheshire.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Highly Specialist Nurse for Stroke
East Coast Community Healthcare CIC View all jobs
Posted 12 day(s) ago
Reference: 849-OL-105
Job summary
We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a more coordinated, responsive and patient-centred model of care. As part of the wider left shift ambition, this service will support earlier discharge from hospital and improve outcomes through timely, multidisciplinary rehabilitation in the community. Our Year 1 focus is on building a more responsive and integrated local service, increased MDT capacity and improved continuity of care across the stroke pathway. You will be joining a service at a key point of development, with the opportunity to shape how care is delivered and contribute to a more integrated, forward-thinking model of community stroke rehabilitation.
A seven day service will be developed in the future.
Main duties of the job
To lead a community stroke nursing team within the East Coast Community Healthcare Integrated Community Stroke Service, providing high quality specialist rehabilitation to patients following a stroke in order to allow patients to achieve their optimal level of independence and maximum rehabilitation potential.
To support post stroke reviews provided by other services for all stroke survivors within the Great Yarmouth and Waveney locality to identify difficulties and needs, provide information, advice and support for patients and their family and/or carers.
To provide specialist nursing within the Integrated Community Stroke Service consisting of assessment, liaison and treatment of patients following stroke.
To provide basic medication reviews, clinical observations and liaise with professionals as required.
To assess and prescribe basic pressure care equipment and signpost to other services requiring to be involved.
Complete basic mood screen assessments, have an awareness of the Psychological Step Care Model and carry out levels 1+2. Refer onwards to other agencies for further input if required.
To provide basic continence assessments, provide advice and refer to specialist team for input if required.
To manage autonomously a significant caseload with supervision from senior staff members.
To work in a variety of settings including patient homes, care homes and community settings.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
849-OL-105
Job locations
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Job description
Job responsibilities
Professional / Clinical Responsibilities
*Working within a multi-disciplinary team the role includes;
*Providing clinical and professional leadership support to own professional group and linked services within the Stroke Service as required.
*Assessing, prescribing and developing highly specialist nursing for patients with complex stroke needs, using investigative, analytical and clinical reasoning skills. This must be in line with Clinical Guidelines, evidence based research and national Stroke specific frameworks.
*Providing highly specialist nursing assessments and advice.
*Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
*Demonstrate skills in dealing with complex biopsychosocial issues to generate appropriate strategies for caseload management.
*Developing and maintaining effective working relationships and communication with other healthcare professionals and statutory/non statutory agencies to provide a seamless, integrated pathway and service to our patient where their needs are well met. Provide clinical expertise and advice to others, including Community therapy teams, Social Services, GPs and other agencies.
*Communicating complex and sensitive information to patients and carers as to their assessment, prognosis and treatment plan. To work frequently with patients and families in complex situations that are emotionally distressing and may cause hostility. This may include completing suicide risk assessments and providing and receiving contentious information.
*Making suitable adjustments to explanations in order to gain understanding, consent and concordance where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension. Ensure informed consent is obtained prior to initiating assessment and interventions.
*To sensitively negotiate patient led goals with the patient, family, carers and MDT in situations where there is potential for conflict, in order to enable the patient to engage in treatment and ensure that patients are involved in the planning and prioritisation of their care plans wherever possible.
*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.
*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.
*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.
*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.
*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.
*Pro-actively taking part in clinical supervision as per Organisation Policy.
*Remaining accountable for own professional actions as determined by the professional body.
*Providing nursing care which is evidence-based practice, using research methodology.
*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Management and Leadership
*Be required to undertake risk assessments, liaise with Occupational Health and act upon the assessments appropriately.
*Planning of leave to ensure adequate staffing levels are maintained across the service.
*To be responsible for ensuring that there are adequate staffing levels and appropriate skill mix of staff to meet the needs of the service on a daily basis. Anticipate and identify staff shortages and relocate staff as appropriate.
*Lead / Chair meetings where appropriate.
*Lead and/or participate in recruitment processes, using the opportunity to skill mix to meet the demands of the service.
*Undertake Personal Development Reviews for other staff members.
*Ensure absence reporting is undertaken as determined by Organisation Policy. Complete absence management meetings with Human Resources representative.
*Represent and promote the specialist nursing profession at clinical leads / operational meetings.
*To deal with initial complaints sensitively, avoiding escalation where possible and contribute to the formal complaints process, as requested by the operational lead and Specialist Services.
*To use advanced clinical reasoning to provide guidance to other staff in order to assist with case management.
*Ensure all clinicians provide comprehensive holistic assessment of patients and re-evaluation of their needs, to determine priorities of care and provide effective management of emotional, psychological and spiritual support.
*To demonstrate expert clinical leadership based on current advances in evidence-based outcomes/research and knowledge.
*To assist professional leads in their development of clinical teams.
*Act as a positive role model and leader.
Financial Responsibilities
*Questioning and challenging decision-making regarding equipment and resources so that the most cost effective solutions are sought and adhered to whilst maintaining clinical integrity.
*Authorised signatory for team budget code which include delegated budgetary responsibility for the therapy element.
Education and professional development
*Devise and deliver or attend in-house training as required to develop the current and future job roles for the service.
*Produce and deliver induction programmes for students and new starters.
*Create and promote a healthy and safe continuous learning environment for all staff in
*Have oversight and accountability for the programme of education for students on clinical placements.
*Provide advice/training and /or supervision to less experienced and staff including the mentoring of existing staff.
*Act as role model by offering support and work shadowing with other professionals in other services.
*To participate in Clinical Governance, Research and Development and Audit activities as required by line manager and MDT colleagues.
Operational Delivery
*To work closely with the Integrated Community service Team Lead and ECCH Specialist Services.
*Work closely with other team leaders and professional leads in other elements of the integrated stroke service to ensure seamless delivery of stroke services and share best practice across the service.
*Be able to interpret organisational data for use within patient, staff and system management whilst adhering to contractual arrangements, local and national, ensuring targets are met.
*To develop and update standard operating procedures, protocols and processes based on the current best practice evidence for both the nursing team and the wider service.
*To create and maintain effective professional relationships with therapists across the Stroke pathway using this to help evaluate our service, implement change and promote our service on a national platform.
Service Development
*Instigate and actively participate with the Operational Lead in the development of the operational strategy.
*Lead the team in continuous service improvement.
*Contribute to working groups within the business unit and organisation.
*Implement policies for the service, proposing changes to these, and advising other external agencies about these changes or developments.
*To actively review current specialist equipment available, keeping up-to-date with clinical and technological advances and to disseminate this specialist knowledge and information to the rest of the physiotherapy team or other appropriate staff.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.
*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.
*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.
*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.
*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.
*Pro-actively taking part in clinical supervision as per Organisation Policy.
*Remaining accountable for own professional actions as determined by the professional body.
*Providing nursing care which is evidence-based practice, using research methodology.
*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Professional / Clinical Responsibilities
*Working within a multi-disciplinary team the role includes;
*Providing clinical and professional leadership support to own professional group and linked services within the Stroke Service as required.
*Assessing, prescribing and developing highly specialist nursing for patients with complex stroke needs, using investigative, analytical and clinical reasoning skills. This must be in line with Clinical Guidelines, evidence based research and national Stroke specific frameworks.
*Providing highly specialist nursing assessments and advice.
*Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
*Demonstrate skills in dealing with complex biopsychosocial issues to generate appropriate strategies for caseload management.
*Developing and maintaining effective working relationships and communication with other healthcare professionals and statutory/non statutory agencies to provide a seamless, integrated pathway and service to our patient where their needs are well met. Provide clinical expertise and advice to others, including Community therapy teams, Social Services, GPs and other agencies.
*Communicating complex and sensitive information to patients and carers as to their assessment, prognosis and treatment plan. To work frequently with patients and families in complex situations that are emotionally distressing and may cause hostility. This may include completing suicide risk assessments and providing and receiving contentious information.
*Making suitable adjustments to explanations in order to gain understanding, consent and concordance where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension. Ensure informed consent is obtained prior to initiating assessment and interventions.
*To sensitively negotiate patient led goals with the patient, family, carers and MDT in situations where there is potential for conflict, in order to enable the patient to engage in treatment and ensure that patients are involved in the planning and prioritisation of their care plans wherever possible.
*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.
*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.
*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.
*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.
*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.
*Pro-actively taking part in clinical supervision as per Organisation Policy.
*Remaining accountable for own professional actions as determined by the professional body.
*Providing nursing care which is evidence-based practice, using research methodology.
*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
Management and Leadership
*Be required to undertake risk assessments, liaise with Occupational Health and act upon the assessments appropriately.
*Planning of leave to ensure adequate staffing levels are maintained across the service.
*To be responsible for ensuring that there are adequate staffing levels and appropriate skill mix of staff to meet the needs of the service on a daily basis. Anticipate and identify staff shortages and relocate staff as appropriate.
*Lead / Chair meetings where appropriate.
*Lead and/or participate in recruitment processes, using the opportunity to skill mix to meet the demands of the service.
*Undertake Personal Development Reviews for other staff members.
*Ensure absence reporting is undertaken as determined by Organisation Policy. Complete absence management meetings with Human Resources representative.
*Represent and promote the specialist nursing profession at clinical leads / operational meetings.
*To deal with initial complaints sensitively, avoiding escalation where possible and contribute to the formal complaints process, as requested by the operational lead and Specialist Services.
*To use advanced clinical reasoning to provide guidance to other staff in order to assist with case management.
*Ensure all clinicians provide comprehensive holistic assessment of patients and re-evaluation of their needs, to determine priorities of care and provide effective management of emotional, psychological and spiritual support.
*To demonstrate expert clinical leadership based on current advances in evidence-based outcomes/research and knowledge.
*To assist professional leads in their development of clinical teams.
*Act as a positive role model and leader.
Financial Responsibilities
*Questioning and challenging decision-making regarding equipment and resources so that the most cost effective solutions are sought and adhered to whilst maintaining clinical integrity.
*Authorised signatory for team budget code which include delegated budgetary responsibility for the therapy element.
Education and professional development
*Devise and deliver or attend in-house training as required to develop the current and future job roles for the service.
*Produce and deliver induction programmes for students and new starters.
*Create and promote a healthy and safe continuous learning environment for all staff in
*Have oversight and accountability for the programme of education for students on clinical placements.
*Provide advice/training and /or supervision to less experienced and staff including the mentoring of existing staff.
*Act as role model by offering support and work shadowing with other professionals in other services.
*To participate in Clinical Governance, Research and Development and Audit activities as required by line manager and MDT colleagues.
Operational Delivery
*To work closely with the Integrated Community service Team Lead and ECCH Specialist Services.
*Work closely with other team leaders and professional leads in other elements of the integrated stroke service to ensure seamless delivery of stroke services and share best practice across the service.
*Be able to interpret organisational data for use within patient, staff and system management whilst adhering to contractual arrangements, local and national, ensuring targets are met.
*To develop and update standard operating procedures, protocols and processes based on the current best practice evidence for both the nursing team and the wider service.
*To create and maintain effective professional relationships with therapists across the Stroke pathway using this to help evaluate our service, implement change and promote our service on a national platform.
Service Development
*Instigate and actively participate with the Operational Lead in the development of the operational strategy.
*Lead the team in continuous service improvement.
*Contribute to working groups within the business unit and organisation.
*Implement policies for the service, proposing changes to these, and advising other external agencies about these changes or developments.
*To actively review current specialist equipment available, keeping up-to-date with clinical and technological advances and to disseminate this specialist knowledge and information to the rest of the physiotherapy team or other appropriate staff.
*All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
*To act as a key-worker for selected patients, leading multi-disciplinary and review meetings, and fulfilling a clinical co-ordinating role for these patients.
*Actively participate in multi-disciplinary/multi-agency meetings as appropriate.
*Being responsible for ensuring workload for self and others, within nursing and the wider team, is planned and prioritised according to service targets and needs. Actively contribute to supervising the workload of the wider team.
*Providing advice and education to patients, relatives and carers to promote and create ownership to ensure a continued consistent approach to patient care.
*Contributing to the requisitioning of supplies and equipment through electronic ordering systems.
*Pro-actively taking part in clinical supervision as per Organisation Policy.
*Remaining accountable for own professional actions as determined by the professional body.
*Providing nursing care which is evidence-based practice, using research methodology.
*Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
*Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.
*Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- *Current first level NMC registration (adult)
- *Post graduate education to degree level or equivalent relevant to clinical area
- *Teaching and assessing qualification
- *In-depth knowledge in the management of stroke
- *Knowledge of national requirements and directives related to speciality
- *Knowledge of psychological response to long term condition management
Desirable
- *Educated to Masters level or equivalent combination of post graduate/registration, qualification, short courses and experience
Experience
Essential
- *Experience of working in an NHS multi-professional setting dealing appropriately with patient's with Stroke patients
- *Participation in clinical audit and evaluating the outcomes of a service
- *Managing and working autonomously using initiative
- *Working across organisational boundaries
- *Ability to demonstrate working autonomously in developing treatment plans, assessment, discharge planning for patients with complex care needs
- *Experience of supervising others
Desirable
- *Extensive post registration experience with demonstrable recent experience practising to a high level of expertise in Stroke at a specialist level
- *Evidence of influencing and implementing change
- *Community Nursing experience
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Understanding of the management of patients with Stroke
- *Up to date professional portfolio which will demonstrate reflective practice and evidence of on-going professional development/education
- *Ability to take strategic view for long term service improvements
- *Knowledge of anatomy, physiology and pathology relating to Stroke
- *Knowledge of risk management and health and safety
- *Microsoft packages (Word, Excel, Powerpoint)
- *Able to perform audit and analyse findings
- *Knowledge of accountability and ethics
- *Presentation skills
- *Excellent verbal and written skills
- *Excellent interpersonal skills
- *Empathetic when dealing with emotional situations and giving sensitive information
- *Professional approach
- *Report writing
- *Able to negotiate, lobby and influence and build professional relationships and networks
- *Able to remain calm in difficult situations
- *Analytical skills to be able to interpret diagnostic investigations
- *Organised/methodical
- *Ability to manage conflicting priorities
- PERSONAL ATTRIBUTES
- *Demonstrates understanding of safeguarding issues
- *Can demonstrate an ability to contribute towards a safe environment
- *Able to work reflectively, and work on personal development. Listens to personal comments without becoming defensive.
- *Has a range of mechanisms for dealing with stress, can recognise when to use them and does so
- *Able to meet the required IT skills for the post
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
Desirable
- SKILLS AND KNOWLEDGE
- *Knowledge of organisational structures and relationships in health and social care
- *Knowledge of counselling/debriefing techniques
- *Potential to lead a multidisciplinary team
- *Can use visual and technological teaching aids
- *Analytical skills to deal with interpreting complex clinical information
Person Specification
Qualifications
Essential
- *Current first level NMC registration (adult)
- *Post graduate education to degree level or equivalent relevant to clinical area
- *Teaching and assessing qualification
- *In-depth knowledge in the management of stroke
- *Knowledge of national requirements and directives related to speciality
- *Knowledge of psychological response to long term condition management
Desirable
- *Educated to Masters level or equivalent combination of post graduate/registration, qualification, short courses and experience
Experience
Essential
- *Experience of working in an NHS multi-professional setting dealing appropriately with patient's with Stroke patients
- *Participation in clinical audit and evaluating the outcomes of a service
- *Managing and working autonomously using initiative
- *Working across organisational boundaries
- *Ability to demonstrate working autonomously in developing treatment plans, assessment, discharge planning for patients with complex care needs
- *Experience of supervising others
Desirable
- *Extensive post registration experience with demonstrable recent experience practising to a high level of expertise in Stroke at a specialist level
- *Evidence of influencing and implementing change
- *Community Nursing experience
Additional Criteria
Essential
- SKILLS AND KNOWLEDGE
- *Understanding of the management of patients with Stroke
- *Up to date professional portfolio which will demonstrate reflective practice and evidence of on-going professional development/education
- *Ability to take strategic view for long term service improvements
- *Knowledge of anatomy, physiology and pathology relating to Stroke
- *Knowledge of risk management and health and safety
- *Microsoft packages (Word, Excel, Powerpoint)
- *Able to perform audit and analyse findings
- *Knowledge of accountability and ethics
- *Presentation skills
- *Excellent verbal and written skills
- *Excellent interpersonal skills
- *Empathetic when dealing with emotional situations and giving sensitive information
- *Professional approach
- *Report writing
- *Able to negotiate, lobby and influence and build professional relationships and networks
- *Able to remain calm in difficult situations
- *Analytical skills to be able to interpret diagnostic investigations
- *Organised/methodical
- *Ability to manage conflicting priorities
- PERSONAL ATTRIBUTES
- *Demonstrates understanding of safeguarding issues
- *Can demonstrate an ability to contribute towards a safe environment
- *Able to work reflectively, and work on personal development. Listens to personal comments without becoming defensive.
- *Has a range of mechanisms for dealing with stress, can recognise when to use them and does so
- *Able to meet the required IT skills for the post
- *Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- *Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
Desirable
- SKILLS AND KNOWLEDGE
- *Knowledge of organisational structures and relationships in health and social care
- *Knowledge of counselling/debriefing techniques
- *Potential to lead a multidisciplinary team
- *Can use visual and technological teaching aids
- *Analytical skills to deal with interpreting complex clinical information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
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Staff Nurse (BAND 5) -Olayan Day Care
The Royal Marsden NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 282-C65
Job summary
Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its patients as well as its staff?
We are looking for a full time Band 5 Nurse to work within Olayan Day Care unit which incorporates both solid and haematology tumours. The job description is attached.
The role requires a proactive and motivated practitioner with the ability to work within a busy unit caring for patients undergoing a variety of SACT and supportive treatments.
The unit offers a modern, pleasant environment to ensure comfort and a relaxed setting throughout the patient's pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.
We are looking for an enthusiastic individual who enjoys the challenges and rewards of working in a friendly and supportive team within a day care cancer setting.
In return for your commitment, we can provide flexible working patterns to help maintain your work life balance. We are dedicated to supporting all staff and do so by providing individualised professional development opportunities and excellent staff support facilitation.
If you would like to join our team, then we would like to hear from you.
For further information please contact Emily Pease & Ella Gill, Sisters of Olayan Day Care Unit, Oak Cancer Centre, Royal Marsden Sutton, 02031865837
Main duties of the job
- To plan, document, deliver and evaluate evidence-based nursing care for patients in a responsible and efficient way, which has been drawn up in conjunction with the co-ordinator of the shift
- To develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities administered within the unit.
- To develop an understanding of the roles and responsibilities of managing a shift with theguidance of the Ward Sister/Charge Nurse.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£36,943 to £44,900 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
282-C65
Job locations
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Job description
Job responsibilities
For further information please refer to the job description and personal specification
These responsibilities will be carried out under the guidance of the shift co-ordinator:
- To complete the first level assessment of the patients needs to gain an understanding of the physiological, psycho-social, spiritual and cultural needs of the patients with cancer and their families and to develop a positive, realistic and supportive attitude to ensure that the needs of the patient and family are met.
- To assist with teaching patients in preparation for investigations, treatment and home care
- To be aware of the side effects of any treatment in progress, and adopt a problem-solvingapproach to minimise the potentially adverse reactions.
- Be involved in the direct delivery of skilled specialised nursing care with supervision until competent, e.g. wound dressings, removal of drains, and insertion of urinary catheters.
- To develop an awareness of the protocols involved for patients undergoing clinical trials.
- To be aware of all hospital policies and procedures and collaborate with other health care professionals to ensure that these are observed.
Education and development Responsibility
- To participate in educational programmes offered to staff. To attend the induction programme, mandatory training, and teaching specific to the clinical area.
- To participate in an annual collaborative appraisal process to enable achievement of objectives and management of learning needs.
Management and Leadership Responsibility
- To act as an advocate for staff, patients and relatives at all times.
- To understand the Hospitals strategy for nursing statement and be committed to patient-focused care.
Clinical Governance
- To assist with any local or Trust initiatives to ensure the continuous improvement of the quality of services and safeguarding of high standards of care.
- To promote a safe clinical environment for all patients, visitors and staff .
Job description
Job responsibilities
For further information please refer to the job description and personal specification
These responsibilities will be carried out under the guidance of the shift co-ordinator:
- To complete the first level assessment of the patients needs to gain an understanding of the physiological, psycho-social, spiritual and cultural needs of the patients with cancer and their families and to develop a positive, realistic and supportive attitude to ensure that the needs of the patient and family are met.
- To assist with teaching patients in preparation for investigations, treatment and home care
- To be aware of the side effects of any treatment in progress, and adopt a problem-solvingapproach to minimise the potentially adverse reactions.
- Be involved in the direct delivery of skilled specialised nursing care with supervision until competent, e.g. wound dressings, removal of drains, and insertion of urinary catheters.
- To develop an awareness of the protocols involved for patients undergoing clinical trials.
- To be aware of all hospital policies and procedures and collaborate with other health care professionals to ensure that these are observed.
Education and development Responsibility
- To participate in educational programmes offered to staff. To attend the induction programme, mandatory training, and teaching specific to the clinical area.
- To participate in an annual collaborative appraisal process to enable achievement of objectives and management of learning needs.
Management and Leadership Responsibility
- To act as an advocate for staff, patients and relatives at all times.
- To understand the Hospitals strategy for nursing statement and be committed to patient-focused care.
Clinical Governance
- To assist with any local or Trust initiatives to ensure the continuous improvement of the quality of services and safeguarding of high standards of care.
- To promote a safe clinical environment for all patients, visitors and staff .
Person Specification
Education/Qualifications
Essential
- Registration
- Evidence of ongoing professional development
Desirable
- Qualification in oncology or speciality Diploma or Degree level study (or equivalent)
- Recognised teaching qualification
Experience
Essential
- Experience in intravenous drug administration
- Sufficient post registration nursing experience in oncology or speciality to be confident and competent in using the required skills to do the job
Desirable
- Experience in chemotherapy administration
- Experience in Clinical Management
- Evidence of relevant teaching experience
- Knowledge and understanding of clinical trials management
Skills Abilities/knowledge
Desirable
- Venepuncture and/or cannulation skills
- Evidence of effective negotiating and influencing skills
- Ability to lead a team
- Ability to motivate others
Person Specification
Education/Qualifications
Essential
- Registration
- Evidence of ongoing professional development
Desirable
- Qualification in oncology or speciality Diploma or Degree level study (or equivalent)
- Recognised teaching qualification
Experience
Essential
- Experience in intravenous drug administration
- Sufficient post registration nursing experience in oncology or speciality to be confident and competent in using the required skills to do the job
Desirable
- Experience in chemotherapy administration
- Experience in Clinical Management
- Evidence of relevant teaching experience
- Knowledge and understanding of clinical trials management
Skills Abilities/knowledge
Desirable
- Venepuncture and/or cannulation skills
- Evidence of effective negotiating and influencing skills
- Ability to lead a team
- Ability to motivate others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
Employer details
Employer name
The Royal Marsden NHS Foundation Trust
Address
Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website
https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)
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Posted 12 day(s) ago
Reference: A1335-26-0003
Job summary
Central Manchester: Ashville Surgery
Looking for a salaried GP for 2 sessions per week. Wednesdays/Fridays.
We are a friendly, supportive, 3 partner training practice, committed to delivering high quality care in Chorlton and Whalley Range. We need a committed and enthusiastic GP to join our team.
We are a harmonious team who enjoy our work.
Main duties of the job
The post holder will provide high-quality, evidence-based medical care to patients in a primary care setting. Duties include consulting with patients, diagnosing and managing a wide range of health conditions, prescribing medications, referring to specialist services where appropriate, and contributing to the ongoing management of chronic diseases. The role also involves supporting preventative health measures, maintaining accurate clinical records, and working as part of a multidisciplinary team to deliver safe and effective patient care.
About us
About us There has been a GP practice on Upper Chorlton Road since the early 20th century, originally run from a house opposite our current premises the first doctor even did his rounds by horse and carriage! In 1970, the practice moved to 240 Upper Chorlton Road, but outgrew the space. In April 1998, we relocated to 171 Upper Chorlton Road. A patients research revealed the building was once called Ashville, hence the name Ashville Surgery.
Five years ago, we became the first practice in Manchester to use AskmyGP, which has transformed patient access and helped us manage modern-day pressures more effectively.
Our large common room is often used for remote consultations, encouraging informal collaboration and shared learning with plenty of coffee and conversation! We hold regular clinical and organisational meetings, involving the whole team in decision-making where possible.
We're actively involved in GP federation and PCN work. Our excellent support team includes nurses, healthcare assistants, and trainee nurse practitioners.
We welcome applications from GPs interested in full-time, part-time, or portfolio roles, and are open to supporting special interests.
Clinical systems: AskmyGP, EMIS Web, AccuRx, and Docman 10.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
A1335-26-0003
Job locations
171 Upper Chorlton Road
Whalley Range
Manchester
M16 9RT
United Kingdom
Job description
Job responsibilities
Accountable to: Partners - Dr J A Hopwood Dr C A Bowley Dr C Jones
Responsible to: Practice Manager Samantha Spike
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
In accordance with the Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including AskmyGP consultations, surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Respond to medical problems presented by temporary residents as required.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.
To assist in the establishment of appropriate systems to manage common chronic medical conditions.
Completion of clinically related administrative and non clinical duties needed for the delivery of the service.
Providing counseling and health education.
Refer patients for further opinions and interventions according to Practice protocols.
Recording clear and contemporaneous consultation notes to agreed standards.
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions wherever possible).
Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate.
Participate in training plans of medical students as required.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Maintaining, monitoring and updating computer database and management of medical records and practice audits
Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services.
Appropriate use of read codes.
Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits.
Practice Organisation
Process and action incoming patient and hospital correspondence.
Attendance at in-house meetings, significant event audit meetings and others as deemed necessary.
Ensure that the practice complaints system is adhered to at all times
Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety.
Maintain all mandatory training.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.
Providing information regarding immune consent with particular regard to Hepatitis B status
Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures particularly those relating to needle stick injuries, maintaining work areas in a tidy and safe way and free from hazards
Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary.
Equality and Diversity
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Each session will consist of 16 AskmyGP requests.
Job description
Job responsibilities
Accountable to: Partners - Dr J A Hopwood Dr C A Bowley Dr C Jones
Responsible to: Practice Manager Samantha Spike
Job Summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
In accordance with the Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including AskmyGP consultations, surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Respond to medical problems presented by temporary residents as required.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.
To assist in the establishment of appropriate systems to manage common chronic medical conditions.
Completion of clinically related administrative and non clinical duties needed for the delivery of the service.
Providing counseling and health education.
Refer patients for further opinions and interventions according to Practice protocols.
Recording clear and contemporaneous consultation notes to agreed standards.
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions wherever possible).
Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate.
Participate in training plans of medical students as required.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Maintaining, monitoring and updating computer database and management of medical records and practice audits
Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services.
Appropriate use of read codes.
Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits.
Practice Organisation
Process and action incoming patient and hospital correspondence.
Attendance at in-house meetings, significant event audit meetings and others as deemed necessary.
Ensure that the practice complaints system is adhered to at all times
Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety.
Maintain all mandatory training.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.
Providing information regarding immune consent with particular regard to Hepatitis B status
Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures particularly those relating to needle stick injuries, maintaining work areas in a tidy and safe way and free from hazards
Ensuring that all accident or dangerous accidents are reported and investigated, and follow up action taken where necessary.
Equality and Diversity
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Each session will consist of 16 AskmyGP requests.
Person Specification
Qualifications
Essential
- A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003 Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT) Currently on a PCT performers list and not suspended from that list or from the medical register DBS clearance
Person Specification
Qualifications
Essential
- A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003 Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT) Currently on a PCT performers list and not suspended from that list or from the medical register DBS clearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Ashville Surgery
Address
171 Upper Chorlton Road
Whalley Range
Manchester
M16 9RT
United Kingdom
Employer's website
https://ashvillesurgerymanchester.co.uk/ (Opens in a new tab)
Employer details
Employer name
Ashville Surgery
Address
171 Upper Chorlton Road
Whalley Range
Manchester
M16 9RT
United Kingdom
Employer's website
https://ashvillesurgerymanchester.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Medical Secretary
Cornwall Partnership NHS Foundation Trust View all jobs
Posted 12 day(s) ago
Reference: 201-26-871
Job summary
Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?
Would you like to live in Cornwall or are you lucky enough to already live here? Cornwall is a county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community.
An opportunity has arisen for an enthusiastic, adaptable and well-motivated Medical Secretary to provide a competent and efficient secretarial service to the Consultant Psychiatrist and their medical team for the Specialist Community Forensic Team based at the Centre for Mental Health and Justice in Bodmin.
Main duties of the job
The successful candidate will be well organised and able to prioritise tasks. They will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner, communication, interpersonal and organisational skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, audio typing letters, scanning, and uploading documentation onto appropriate systems, photocopying, minute taking, ordering stationery, Healthroster, and general administrative work as required.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service whilst respecting the dignity, privacy, and confidentiality of each individual patient.
The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
201-26-871
Job locations
Centre for Mental Health & Justice
Bodmin Police HQ, Tollgate Road,
Bodmin
PL31 2FJ
United Kingdom
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience
Essential
- NVQ 3 Business Administration or equivalent knowledge or experience
- Previous experience of working in an office environment
Skills and Aptitude
Essential
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
Knowledge and abilities
Essential
- Minute taking
Person Specification
Education / Qualifications and Relevant Experience
Essential
- NVQ 3 Business Administration or equivalent knowledge or experience
- Previous experience of working in an office environment
Skills and Aptitude
Essential
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
Knowledge and abilities
Essential
- Minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Centre for Mental Health & Justice
Bodmin Police HQ, Tollgate Road,
Bodmin
PL31 2FJ
United Kingdom
Employer's website
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Centre for Mental Health & Justice
Bodmin Police HQ, Tollgate Road,
Bodmin
PL31 2FJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: 222-ICS-533
Job summary
Ealing Community Partners / West London NHS Trust are seeking to recruit professional permanent band 3 team administrators to join the Ealing Community Partners Referral Hub.
The referral hub has about 30 staff, both clinicians and administrators, working around the clock to facilitate both urgent and routine pathways to in-excess-of 85,000 referrals per year for the majority of the Community Health Care services within Ealing.
The role will require you to work closely with other administrators and clinical staff across the ECP localities, GP surgeries, team leads, patients and their relatives, while handling sensitive personal data.
The ideal candidates will have excellent written and verbal communication, a warm telephone manner, strong administration skills and good IT knowledge, with the ability to work flexibly within a team in a challenging environment of a 24 hour 7 days a week office.
Main duties of the job
The role is varied and duties include:
Checking patient eligibility.
Registering all referrals on the SystmOne IT platform.
Maintaining and reporting on service-specific waiting lists.
Requesting clinical triages when indicated.
Sending appointments directly by letter or arranging on the telephone after patient responses to opt in texts/letters.
Answering patient enquiry telephone calls; giving basic information when able, or transferring the call to the specific service treating the patient or escalating to team management.
Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year Per Annum Inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
222-ICS-533
Job locations
St Bernards
SOUTHALL
UB1 3EU
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Education
Essential
- GCSE or equivalent in English and Maths
Experience
Essential
- Significant experience of working in an administrative capacity
- Knowledge of the database System 1
Desirable
- Experience of working in an NHS setting
Skills and Abilities
Essential
- Demonstrable knowledge of MS Word, Outlook and Excel
- Demonstrable knowledge of Microsoft PowerPoint
- Accurate data entry and typing skills
- Ability to work unsupervised
- Ability to prioritise own workload
- Ability to work within a team
- Able to deal with difficult/emotional callers
Desirable
- Demonstrable knowledge of System 1 database
Personal Qualities
Essential
- Capacity to manage a demanding workload
Person Specification
Qualifications and Education
Essential
- GCSE or equivalent in English and Maths
Experience
Essential
- Significant experience of working in an administrative capacity
- Knowledge of the database System 1
Desirable
- Experience of working in an NHS setting
Skills and Abilities
Essential
- Demonstrable knowledge of MS Word, Outlook and Excel
- Demonstrable knowledge of Microsoft PowerPoint
- Accurate data entry and typing skills
- Ability to work unsupervised
- Ability to prioritise own workload
- Ability to work within a team
- Able to deal with difficult/emotional callers
Desirable
- Demonstrable knowledge of System 1 database
Personal Qualities
Essential
- Capacity to manage a demanding workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West London NHS Trust
Address
St Bernards
SOUTHALL
UB1 3EU
United Kingdom
Employer's website
Employer details
Employer name
West London NHS Trust
Address
St Bernards
SOUTHALL
UB1 3EU
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Administrator
North Staffordshire Combined Healthcare Trust View all jobs
Posted 12 day(s) ago
Reference: 232-PRC-8244934
Job summary
Would you like to become a member of ourPrimary Care Services administration team providing innovative care to our patient population as part of an outstanding CQC organisation?
Do you have a background in Primary Health Care or Pharmacy environment OR experience working in centralised administration and are wanting to further develop your skills?
Do you have good attention to detail and enjoy following administrative protocol to resolve patient queries?
We are looking to appoint two highly motivated and experienced administrators to work within a centralised team across our three integrated practices Moorcroft Medical Centre, Holmcroft Surgery and Keele Health Centre. These posts support the admin function with particular focus on processing prescriptions. Each post is part time at 28hrs per week - worked across five days.
The purpose of the role is to provide an effective, accurate, timely and qualitative service for processing prescription requests for registered patients.
Support prescribing clinicians within the practice with regards to the issuing, reauthorising and managing of prescription administration. Assist and direct patients in effectively managing and ordering medications and resolving queries and issues as required.
The ability to drive and be adaptable to the demands of the service is a must.
We are a friendly and well organised team with a forward-thinking approach. Full training will be provided to support induction into the role.
Main duties of the job
To undertake a variety of administrative duties to assist in the smooth running of the prescribing and long-term condition management processes within the Practice,
In this vital role, you will ensure the safe, accurate, and timely processing of prescription requests while serving as a key liaison between patients, clinicians, pharmacies, and external healthcare providers. You will be responsible for managing medication queries and supporting medicines optimisation initiatives.
Your work will directly contribute to improving patient care by ensuring seamless prescription workflows, resolving supply issues, and synchronising repeat medications. This is an excellent opportunity for someone who thrives in a fast-paced environment, values precision, and enjoys making a real difference in patient health and safety.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
232-PRC-8244934
Job locations
Moorcroft Medical Centre
10 Botteslow Street
Stoke on Trent
ST1 3NJ
United Kingdom
Job description
Job responsibilities
- Ensuring the smooth and efficient running of our reception area, working as part of our reception team.
- Acting as a first contact with the practice and being aware that you are an ambassador for our surgery.
- Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet.
- Receiving patients at the desk and directing as necessary.
- Application procedures for temporary residents and those requiring immediately necessary treatment.
- Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients.
- Ensuring clinicians are made aware of patients requiring urgent assessment.
- Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment.
- Processing patient queries appropriately and ensuring follow up.
- Processing and distribution of claim forms etc.
- Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post.
- To understand the difference between repeat and acute prescriptions and deal with appropriately.
- Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests.
- Operation of security protocol for stocks of prescriptions.
- Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy.
- Direct liaison with other services such as Pharmacies, community services etc.
- Sign-posting to services provided both in-house and externally.
Job description
Job responsibilities
- Ensuring the smooth and efficient running of our reception area, working as part of our reception team.
- Acting as a first contact with the practice and being aware that you are an ambassador for our surgery.
- Application of registration procedure for new patients and their induction into the practice via booking of an optional new patient assessment and distribution of the practice information leaflet.
- Receiving patients at the desk and directing as necessary.
- Application procedures for temporary residents and those requiring immediately necessary treatment.
- Operation of the appointments system which will include booking of arrivals and negotiating suitable appointment arrangements with patients.
- Ensuring clinicians are made aware of patients requiring urgent assessment.
- Monitoring and managing the waiting area to ensure that patients are seen in a timely manner and within a safe environment.
- Processing patient queries appropriately and ensuring follow up.
- Processing and distribution of claim forms etc.
- Receipt and processing of medical mail, both postal and hand delivered in accordance with the protocol for processing the daily post.
- To understand the difference between repeat and acute prescriptions and deal with appropriately.
- Issuing and management of repeat prescriptions in accordance with our Repeat Prescribing Policy. To deal with patient requests for non-recurrent medication and liaise with the appropriate clinician for such requests.
- Operation of security protocol for stocks of prescriptions.
- Receiving specimens, ensuring that they are correctly labelled and identifiable and ensuring their appropriate distribution in accordance with our Health & Safety policy.
- Direct liaison with other services such as Pharmacies, community services etc.
- Sign-posting to services provided both in-house and externally.
Person Specification
Qualifications
Essential
- NVQ 3/RSA 3 Business Administration or equivalent experience
Experience
Essential
- Experience of range of administration procedures and software programmes
Knowledge
Desirable
- General practice experience or equivalent setting
Skills
Essential
- Evidence of strong communication or customer service skills
Person Specification
Qualifications
Essential
- NVQ 3/RSA 3 Business Administration or equivalent experience
Experience
Essential
- Experience of range of administration procedures and software programmes
Knowledge
Desirable
- General practice experience or equivalent setting
Skills
Essential
- Evidence of strong communication or customer service skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Moorcroft Medical Centre
10 Botteslow Street
Stoke on Trent
ST1 3NJ
United Kingdom
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Moorcroft Medical Centre
10 Botteslow Street
Stoke on Trent
ST1 3NJ
United Kingdom
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
Apply Now
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Integrated Community Stroke Service Administrator
East Coast Community Healthcare CIC View all jobs
Posted 12 day(s) ago
Reference: 849-OL-107
Job summary
We are developing an Integrated Community Stroke Service (ICSS) within Great Yarmouth & Waveney, bringing together community stroke pathways into a more coordinated, responsive and patient-centred model of care. The role will involve inputting data sets on a regular basis to the sentinel stroke national audit programme (SSNAP).
This audit is a clinical and organisational audit to improve stroke care in the UK. The clinical audit is patient-level care tracking metrics for the integrated community stroke rehabilitation service and the organisational audit looks at structural and systemic resources to supply stroke services.
Please note the job description banding is currently pending an Agenda for Change job matching outcome.
Main duties of the job
An exciting opportunity has arisen within East Coast Community Healthcare (ECCH) to expand the participation and representation of ECCH services within the Sentinel Stroke National Audit Programme (SSNAP) with the development of the integrated community stroke service.
To provide professional, comprehensive and efficient management of collection and entering of SSNAP data.
To input data sets into the SSNAP database, ensure accurate recording of patient details relevant to the SSNAP domains.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Part-time
Reference number
849-OL-107
Job locations
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Job description
Job responsibilities
Manages independent workload within set boundaries and with day-to-day oversight.
SSNAP data administrator works closely with Multidisciplinary clinical stroke teams to manage and secure patient care metrics.
Role will include data extraction and entry from clinical records and service level dashboards.
Deadline management - ensuring all required clinical records are locked and approved prior to strict, quarterly national data locking deadlines. Ensuring data quality and accuracy.
Cross team coordination - Managing patient record transfers between acute hospital stroke units and community rehabilitation teams to prevent duplicate tracking.
Handles complex queries, confidential correspondence and sensitive data.
Maintains Specialised databases of the Sentinel stroke National Audit programme (SSNAP) and service specific dashboards to meet key service indicators.
To raise Quests for any issues relating to KPI breaches, system / process failure, etc.
Assist with regular reviews of processes and procedures.
Attend regular meetings with service leads or team leads as required.
Attend regular team meetings, contributing in a positive manner.
Ensure mandatory training is completed.
Any other duties, which may be required to ensure the efficient running of the service.
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Job description
Job responsibilities
Manages independent workload within set boundaries and with day-to-day oversight.
SSNAP data administrator works closely with Multidisciplinary clinical stroke teams to manage and secure patient care metrics.
Role will include data extraction and entry from clinical records and service level dashboards.
Deadline management - ensuring all required clinical records are locked and approved prior to strict, quarterly national data locking deadlines. Ensuring data quality and accuracy.
Cross team coordination - Managing patient record transfers between acute hospital stroke units and community rehabilitation teams to prevent duplicate tracking.
Handles complex queries, confidential correspondence and sensitive data.
Maintains Specialised databases of the Sentinel stroke National Audit programme (SSNAP) and service specific dashboards to meet key service indicators.
To raise Quests for any issues relating to KPI breaches, system / process failure, etc.
Assist with regular reviews of processes and procedures.
Attend regular meetings with service leads or team leads as required.
Attend regular team meetings, contributing in a positive manner.
Ensure mandatory training is completed.
Any other duties, which may be required to ensure the efficient running of the service.
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.
Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent (or working towards)
Desirable
- Formal Training in complaints / conflict management or equivalent
Experience
Essential
- Previous experience of dealing with patients in the NHS
- Previous experience of dealing with complaints
- Experience of conflict management
Desirable
- Data extraction and entry from clinical records and service level dashboards
- Previous experience of statistical analysis
- Mixture of secondary care / primary care experience in employment history
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Knowledge of and proficient in the use of Microsoft word and Excel
- Excellent IT Skills including email use of internet
- Excellent written and verbal communication skills
- Good organisational skills
- Ability to prioritise work
- Able to adopt a diplomatic approach
- Problem solving
- Aware of data protection and confidentiality
- PERSONAL ATTRIBUTES
- Superb communication and presentation skills. Ability to liaise with colleagues / clinicians / patients and members of public from all levels of the hierarchy in a professional manner
- Self-motivated with the ability to see a job through to completion
- Able to plan and prioritise own workload
- Willingness to adapt personal role
- Excellent planning and organisational skills
- Able to work under pressure and to deadlines
- Able to deal with difficult conversations and conflict management
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
Desirable
- SKILLS & KNOWLEDGE
- Knowledge of the NHS patient information systems
- Presentation skills
- PERSONAL ATTRIBUTES
- Physical / mental capacity to concentrate for long periods
- Physical and mental capacity to deal with frequent interruptions
- Empathetic
- Assertive
- Organised
- Flexible
- Able to work independently as well as within a team
- Able to use own initiative
- Enthusiastic
- Professional
- Discreet
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent (or working towards)
Desirable
- Formal Training in complaints / conflict management or equivalent
Experience
Essential
- Previous experience of dealing with patients in the NHS
- Previous experience of dealing with complaints
- Experience of conflict management
Desirable
- Data extraction and entry from clinical records and service level dashboards
- Previous experience of statistical analysis
- Mixture of secondary care / primary care experience in employment history
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Knowledge of and proficient in the use of Microsoft word and Excel
- Excellent IT Skills including email use of internet
- Excellent written and verbal communication skills
- Good organisational skills
- Ability to prioritise work
- Able to adopt a diplomatic approach
- Problem solving
- Aware of data protection and confidentiality
- PERSONAL ATTRIBUTES
- Superb communication and presentation skills. Ability to liaise with colleagues / clinicians / patients and members of public from all levels of the hierarchy in a professional manner
- Self-motivated with the ability to see a job through to completion
- Able to plan and prioritise own workload
- Willingness to adapt personal role
- Excellent planning and organisational skills
- Able to work under pressure and to deadlines
- Able to deal with difficult conversations and conflict management
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
Desirable
- SKILLS & KNOWLEDGE
- Knowledge of the NHS patient information systems
- Presentation skills
- PERSONAL ATTRIBUTES
- Physical / mental capacity to concentrate for long periods
- Physical and mental capacity to deal with frequent interruptions
- Empathetic
- Assertive
- Organised
- Flexible
- Able to work independently as well as within a team
- Able to use own initiative
- Enthusiastic
- Professional
- Discreet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Yare House
Morton Peto Road
Great Yarmouth
Norfolk
NR31 0LT
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 12 day(s) ago
Reference: A3388-26-0004
Job summary
Are you a tenacious, organised and skilled Advanced Nurse Practitioner? Are you committed to delivering high-quality healthcare to patients? Do you want to make a real difference in peoples lives?
An exciting opportunity has arisen for an experienced, committed Advanced Nurse Practitioner to join our team at Allt Goch Medical Centre.
This Advanced Nurse Practitioner role will involve working alongside our team of GPs, Nurse Practitioners, Nurses and a supportive administration team to provide care and treatment to patients with either long term conditions or undiagnosed undifferentiated diagnoses.
The successful Advanced Nurse Practitioner will work as an autonomous practitioner, diagnosing, managing, prescribing and discharging patients with illness or injury across all age groups including young children. This may be a mixture of face-to-face and telephone consultations
Main duties of the job
What you will get as an Advanced Nurse Practitioner;
- Competitive salary; £35- £40 (DOE)
- Salaried / Self Employed / Permanent Locum considered for the right candidate
- 18-20 Hours over 3 days (negotiable)
- Location; Allt Goch Medical Centre, Flint
What we are looking for in an Advanced Nurse Practitioner;
- Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC)
- Previous experience in the role of ANP is essential and
- Skilled in triage, emergency care and treatment of minor illnesses.
- Hold an Advanced Nurse Practitioner qualification
- Can show evidence of using autonomous physical examination and assessment skills in practice
- Can demonstrate a broad and sound knowledge of complex and common conditions in primary care in both adults and children
About us
We are situated close to the A55 (junction 33) and the magnificent North Wales Coast. Our team comprises of: 2 GP, 1 Part time ANP, 3 Part time Practice Nurses and a supportive administration team all of whom provide excellent care for its 5400 patients. Our clinical system is Emis Web.
Next Steps;
If you want to find out more, have any questions or wish to have a confidential chat about the role, please contact our Assistant Practice Manager, Tom on 01352732207 or email [email protected]
Or, if this sounds like the role for you, submit a copy of your most recent CV by E-mail to [email protected]
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£35 to £40 an hour Negotiable based on experience. 18-20 hours over 3 days.
Contract
Fixed term
Duration
2 years
Working pattern
Part-time
Reference number
A3388-26-0004
Job locations
Lon Y Becws
Allt Goch
Flint
Flintshire
CH6 5UZ
United Kingdom
Job description
Job responsibilities
Job responsibilities
The successful post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Key Responsibilities:
- 15-minute consultation Slots
- Share of home visits (if required)
- Able to manage acute presentations
- Able to manage chronic conditions
- Able to order appropriate investigations (bloods/radiology).
- Able to refer appropriately to secondary care or organise emergency admissions.
- Able to see all age groups
- No restrictions on prescribing.
- Able to see pregnant women in regards non pregnancy related issues.
- Able to deal with mental health presentations
Job description
Job responsibilities
Job responsibilities
The successful post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Key Responsibilities:
- 15-minute consultation Slots
- Share of home visits (if required)
- Able to manage acute presentations
- Able to manage chronic conditions
- Able to order appropriate investigations (bloods/radiology).
- Able to refer appropriately to secondary care or organise emergency admissions.
- Able to see all age groups
- No restrictions on prescribing.
- Able to see pregnant women in regards non pregnancy related issues.
- Able to deal with mental health presentations
Person Specification
Experience
Essential
- What we are looking for in an Advanced Nurse Practitioner;
- Can show evidence of using autonomous physical examination and assessment skills in practice
- Can demonstrate a broad and sound knowledge of complex and common conditions in primary care in both adults and children
Qualifications
Essential
- What we are looking for in an Advanced Nurse Practitioner;
- Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC).
- Previous experience in the role of ANP is essential and
- Skilled in triage, emergency care and treatment of minor illnesses
Person Specification
Experience
Essential
- What we are looking for in an Advanced Nurse Practitioner;
- Can show evidence of using autonomous physical examination and assessment skills in practice
- Can demonstrate a broad and sound knowledge of complex and common conditions in primary care in both adults and children
Qualifications
Essential
- What we are looking for in an Advanced Nurse Practitioner;
- Registered Adult Nurse registered with the Nursing & Midwifery Council (NMC).
- Previous experience in the role of ANP is essential and
- Skilled in triage, emergency care and treatment of minor illnesses
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Allt Goch Medical Centre
Address
Lon Y Becws
Allt Goch
Flint
Flintshire
CH6 5UZ
United Kingdom
Employer's website
http://www.wales.nhs.uk/sites3/home.cfm?orgid=695 (Opens in a new tab)
Employer details
Employer name
Allt Goch Medical Centre
Address
Lon Y Becws
Allt Goch
Flint
Flintshire
CH6 5UZ
United Kingdom
Employer's website
http://www.wales.nhs.uk/sites3/home.cfm?orgid=695 (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
General Practice Assistant
Islington Central Medical Centre View all jobs
Posted 12 day(s) ago
Reference: A5026-26-0006
Job summary
Islington Central Medical Centre is excited to be adding the role of general practice assistants (GPAs). GPAs provide support to GPs and the practice at large by taking on administrative tasks and some basic clinical duties to free up time for GPs to dedicate to patients.
Islington Central Medical Centre is a large teaching and training practice with almost 25,000 patients and a large team of clinical and administrative staff. ICMC is a purpose-built surgery, located just a 5-minute walk from Highbury and Islington Station, which has excellent underground, overground and national rail transportation links.
Main duties of the job
- Providing a support role for GPs
- Undertaking administrative tasks and basic clinical tasks to help free up and redistribute GPs time
- Undertaking reception duties such as booking patient appointments, telephone calls and patient queries
- Contribute to making appointments run smoother and better the patient experience
- Reduce the clinical administrative burden
- Previous experience working with EMIS
- To work under direct supervision and take instructions form the GPs and /or senior members of the admin team and senior management .
About us
Our practice ethos is to strive towards a partnership between patients and health professionals based on the following key facets
Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Islington Central Medical Centre is committed to deliver an excellent service. We ask all patients to highlight any discrepancies and to offer the same commitment in return.
Holistic Care
We treat patients and illnesses. This means that we are equally interested in the physical, psychological and social aspects of an individual's care.
Continuity of Care and the Therapeutic relationship
Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work. This is especially so in the management of ongoing problems or long-term illness. In these circumstances we would encourage patients to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system.
Learning and Training
We are committed to the ongoing professional development of our clinical and non-clinical team. We believe in life-long learning and all staff undergo an annual appraisal where learning and development needs are identified. We also recognise the benefit of supported learning for our patients and families in enhancing your ability to manage and deal with both self-limiting and long-term illnesses.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A5026-26-0006
Job locations
Islington Central Medical Centre
28 Laycock Street
London
N1 1SW
United Kingdom
Job description
Job responsibilities
- Pay: Starting at £26,000
- Starting date: Waiting for right candidate- open
- Excellent organisational and administrative skills, being proficient in word and excel
- Working knowledge of EMIS and Docman useful, as work will involve using both
- Working knowledge of ERS useful, as work will involve knowing how to process ERS
- Arrange appointments, referrals, tests and follow-ups
- Assisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting)
- Undertake reception duties/ care navigation work on a daily basis, this includes booking patient appointments, patient queries, and answering telephone calls
- Assisting the management team with rotas, complaints and claims
- Acting on behalf of the GP to liaise with outside agencies
- Monitoring the practice emails and responding
- Assisting with attaining QOF targets
- Involvement in the management of long term conditions
- Chase letters and results
- Maintain patient confidentiality
For all above areas where required, training will be provided
Job description
Job responsibilities
- Pay: Starting at £26,000
- Starting date: Waiting for right candidate- open
- Excellent organisational and administrative skills, being proficient in word and excel
- Working knowledge of EMIS and Docman useful, as work will involve using both
- Working knowledge of ERS useful, as work will involve knowing how to process ERS
- Arrange appointments, referrals, tests and follow-ups
- Assisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting)
- Undertake reception duties/ care navigation work on a daily basis, this includes booking patient appointments, patient queries, and answering telephone calls
- Assisting the management team with rotas, complaints and claims
- Acting on behalf of the GP to liaise with outside agencies
- Monitoring the practice emails and responding
- Assisting with attaining QOF targets
- Involvement in the management of long term conditions
- Chase letters and results
- Maintain patient confidentiality
For all above areas where required, training will be provided
Person Specification
Qualifications
Essential
- GCSE grade 1-C in English and Maths (or equivalent)
- Completed the Care Certificate
Desirable
- Previous experience with EMIS, Docman and ERS
- Working in a GP Surgery
Experience
Essential
- Experience working with the general public
- Experience in administrative roles
- Experience working in a healthcare setting
- Good knowledge of word and excel (good IT and organisational skills)
- Strong IT and administrative skills
- Previous knowledge of EMIS
Desirable
- Experience of working in primary care
- Experience in undertaking reception duties
Person Specification
Qualifications
Essential
- GCSE grade 1-C in English and Maths (or equivalent)
- Completed the Care Certificate
Desirable
- Previous experience with EMIS, Docman and ERS
- Working in a GP Surgery
Experience
Essential
- Experience working with the general public
- Experience in administrative roles
- Experience working in a healthcare setting
- Good knowledge of word and excel (good IT and organisational skills)
- Strong IT and administrative skills
- Previous knowledge of EMIS
Desirable
- Experience of working in primary care
- Experience in undertaking reception duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Islington Central Medical Centre
Address
Islington Central Medical Centre
28 Laycock Street
London
N1 1SW
United Kingdom
Employer's website
https://www.islingtoncentralmedicalcentre.org/ (Opens in a new tab)
Employer details
Employer name
Islington Central Medical Centre
Address
Islington Central Medical Centre
28 Laycock Street
London
N1 1SW
United Kingdom
Employer's website
https://www.islingtoncentralmedicalcentre.org/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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