Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification

Qualifications

Essential

• Successful completion of Care Certificate within 12 weeks of appointment
• Complete specialty-required knowledge competencies within agreed time period (up to 6 months)
• Must possess a willingness to undertake further study to achieve competency levels required

Desirable

• Specific specialty on job training
• Good general standard of education to vocational level 3 GCSE A level standard or equivalent

Experience

Essential

• Communicating with a range of people from different backgrounds
• Understanding the role of the Health Care Support Worker
• Knowledge of personal care and related procedures, clinical observations, relevant legislation
• Complete specialty-required skills within agreed time period (up to 6 months)
• Work effectively in a team
• Demonstrate effective and safe care
• Contribute to the support and development of new staff
• Work under pressure
• Information technology use
• Attention to detail e.g. patient records
• Accuracy (words and numbers)
• Effective written and verbal communication skills (literacy and numeracy)
• Good observation skills and recognition of the importance of reporting

Desirable

• Teaching skills
• Recent experience of working in a healthcare environment
• Previous care experience in the specialty area
• Working in acute environment as a Health Care Support Worker

Additional Criteria

Essential

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

United Kingdom

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GP (Fixed Term)November 2026-January 2027 with a view to extend or become permanent.

Pay: depending on experience

REPORTS TO: The Board

RESPONSIBLE TO: Partners

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the Organisations timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant Organisation policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the Organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Experience of working in general practice

Essential Criteria

Essential

• GMC Registered
• Experience in Primary Care
• Ability to provide quality care
• Good interpersonal and communicational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Highlands Practice

Address

102 Highlands Road

Fareham

Hampshire

PO15 6JF

United Kingdom

Employer's website

https://www.highlandspractice.com/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will coordinate care, assessing and treating children and young people in the team working in collaboration with the MDT.

They will also be involved in supporting and advising parents and carers of young people referred to the service as well as offering consultation and advice to their professional networks.

Key Responsibilities:

Participate as a MDT member in the assessment and treatment of children and young people referred to CAMHS.

Ensure that all recording and reporting of client contact are accurate, up to date, of good quality and within CAMHS and professional requirement standards of record keeping. To collect & collate information about individual clinical activity on ePJS.

Work with the team and clients to maintain a safe therapeutic environment. Work to assure the quality of care through achieving high operational standards in clinical systems.

To maintain and ensure good professional standards and attitudes towards the care and treatment of children, young people and their families.

To link with other statutory and voluntary agencies and professionals as well as other CAMHS teams in terms of referrals and joint work. Maintain good relationships and clear lines of communication with other professional agencies and departments, providing specialist advice and support where appropriate.

Contribute to the effective functioning of the team and service through attendance at relevant meetings, taking responsibilities within the service as appropriate and negotiated with the line manager.

Service and team responsibilities:

Carry out mental health and risk assessments on young people in your care routinely and work under the supervision of the team manager and senior clinicians to manage these situations effectively.

Work with other CAMHS practitioners in the service from all disciplines. You will be a member of a number of internal and external professional networks to ensure that care plans for individual children are co-ordinated efficiently across agencies. This post is a clinical post and the expectation of time management is the majority of time is spent in actual clinical practice.

Work to provide rapid response and intervention for patients who are referred to CAMHS, where this is required.

Work across interfaces in order to provide an integrated service model intended to reduce response time of referral.

Communication responsibilities:

Well developed communication skills are required in order to communicate with staff of all levels and from a variety of disciplines within SLaM and partner agencies.

An ability to promote partnership working between primary and secondary care, local authority, voluntary and statutory agencies, and the independent sector

An ability to communicate complex and sensitive information effectively with patients, relatives and carers, where there may be barriers to understanding.

An ability to deal effectively with patient or carer concerns, complaints and anxieties as they arise

Ensure due-regard to given customs, values and spiritual beliefs of patients, carers and their relatives

Maintain a high standard of verbal and written communication to provide continuity of care.

Individual responsibilities:

Assume responsibility for case management of young people and families who are determined to be at low/medium/high risk.

Make clinical formulation from CAMHS assessment, including risk assessment, on which to recommend a treatment intervention.

Design, write and share copies of care plans with children, young people and their carers.

Assess safeguarding issues and refer concerns to Child Protection Teams.

Deliver interventions for young people who have self-harmed/are in crisis or presenting with other mental health concerns; the treatment interventions provided would be based on NICE guidelines and evidence based practice.

Use individual, group work, family work, advice and supervision according to the needs of children and young people and have a flexible and innovative approach to packages of care.

Participate and lead in joint complex assessments with other disciplines and other agencies and provide reports for referrers, families and other agencies as required.

Maintain good relationships and clear lines of communication with other professional agencies and departments, providing specialist advice and support where appropriate.

Professional Conduct, Teaching, Training and Research

Undertake all duties in line with the professional Codes of Professional Conduct and maintain professional registration requirements for the post according to discipline/profession.

Work in accordance and within the principles, policies, procedures and guidelines of all aspects of clinical governance.

Attend monthly supervision and annual appraisal meetings make effective use of colleagues in sharing and participating in casework supervision and other forms of supervision when required according to local practice, including attending peer supervision meetings.

Identify development and training needs with manager in accordance with Trust/Directorate guidelines. Remain up to date with changing practices and wherever possible make full use of all training and educational facilities.

Join with colleagues in specialist teaching, consultation /support to other professionals and agencies. Participate in the provision of a good quality learning environment for trainees, overseeing placements and supervising trainees.

Participate in the monitoring, evaluation and audit of the service.

Work with others to undertake and promote research-based practice and use that knowledge in your everyday practice, sharing it with others in the team.

Work autonomously and participate in the delivery and development of patient centered, evidence based care as appropriate, using a range of advanced skills and knowledgefor patients with both diagnosed and undiagnosed conditions.

Offer advice and support or refer/signpost to other agencies for specialist advice/support/service if appropriate.

Person Specification

Qualifications

Essential

• First level nursing qualification/registration RMN or RSCN or Doctorate level qualification in Clinical or Counselling Psychology or First level qualification in OT, social work, or equivalent or First level qualification in Art, Drama or Music therapy with related experience in the psychological aspects of caring for children and adolescent with mental health problems/needs, developmental/ learning disability problems.
• Doctorate level qualification in Clinical or Counselling Psychology or
• First level qualification in OT, social work, or equivalent or
• First level qualification in Art, Drama or Music therapy with related experience in the psychological aspects of caring for children and adolescent with mental health problems/needs, developmental/ learning disability problems.

Desirable

• Specialist training in modalities such as CBT, DBT

Experience

Essential

• Experience of working in a Community or specialist CAMHS multidisciplinary team
• Experience of multi-agency working
• Working knowledge of MHA, MCA and safeguarding children legislation.
• Prompt and accurate recording on to electronic notes system

Desirable

• Experience working in a CAMHS duty system.
• Experience undertaking urgent mental health assessments.

Knowledge and Skills

Essential

• Knowledge and skills in core CAMHS treatment skills, range of interventions and more in-depth knowledge in at least one treatment model.
• Excellent risk assessment and documentation skills.
• Knowledge and understanding of issues relating to information sharing and confidentiality
• Understanding of and ability to maintain a safe therapeutic environment.
• Ability to work in partnership with service users and carers in the planning and delivery of care
• Ability to provide care that is sensitive to the needs of minority ethnic groups

Desirable

• Specialist knowledge and skills in therapeutic approaches commonly used in CAMHS CBT,DBT, Family Therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Mapother House

Southwark CAMHS Mapother House Maudsley Hospital De Crespigny Park London

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Experience and ability to function as an infant/child practitioner and adolescent mental health

Experience of working as a care coordinator in infant/child/ child and adolescents mental health

Evidence of good practice in infant/child/child and adolescent mental health assessments, assessments of behaviour and performance, family functioning

Experience in carrying out specialist infant/child mental health assessments and treatments for under 5s population

Evidence of providing CAMHS interventions in group, individual and family work, multidisciplinary work.

Evidence of experience of clinical governance and audit and the process of clinical supervision

A good working knowledge of mental health disorders in infant, children and adolescents.

A good working knowledge of Difficulties common to Looked After Children and children families facing adversity e.g., attachment difficulties

Knowledge of current legislation and clinical governance (Children Act 1989, 2004 and The Mental Health Act 1983, Human Rights Act 1998 and Mental Capacity Act 2005, Child protection procedures).

Knowledge of assessment of risk and management of risk factors

Good working knowledge of difficulties in the Perinatal period and maternal mental health difficulties.

Ability to work therapeutically with the client group, using a range of therapeutic interventions

Ability to work under pressure.

Ability work effectively with the MDT to take on new concepts.

Good written and verbal presentation skills and basic IT.

Ability to work within a changing environment Ability to be reflective in therapeutic practice and adapt practice from this reflection

Person Specification

Qualifications

Essential

• All applicants will require a professional training and relevant CAMHS experience in combination with professional registration with one of the following statutory bodies: the Nursing Midwifery Council (NMC) , Health & Care Professional's Council (HPC), Association of Child Psychotherapists (ACP), or The UK Council for Psychotherapy (UKCP). Relevant professional training will include: First level nursing qualification/registration RMN or RSCN or HV with related CAMHS experience or any as follows:First level qualification in Occupational therapy, Clinical or Counselling Psychology, Social work, or equivalent with related CAMHS experience.
• Qualification as a Systemic Psychotherapist (Family Therapist) with relevant CAMHS experience.

Desirable

• Infant Observation Training oTraining in Clinical supervision

Experience

Essential

• Experience of receiving clinical supervision across a range of client needs
• Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and lived experience.
• Significant post-qualification/graduation experience including experience of individual and group therapy with people with complex mental health needs
• Experience in carrying out specialist child and adolescent mental health assessments and treatments for under 5s population.

Desirable

• Experience of running/observing therapeutic parenting groups

Knowledge and Skills

Essential

• Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning and holding team roles.
• Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these
• Ability to manage emotionally stressful situations such as working with victims of abuse or trauma, or with people who engage in severe self-harming or aggressive behaviour

Desirable

• Training in VIPP, Circle of Security, Watch, Wait and Wonder

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lewisham CAMHS, Horizon Generic Team

Kaleidoscope. 32 Rushey Green

Catford

SE6 4JF

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

RESPONSIBILITIES

To provide a friendly, professional and helpful first point of contact for patients and visitors to the Surgery.

• To deal with patients by telephone, face-to-face, email and through the Practice's online triage system.
• To assist patients with appointments, queries and requests and direct them to the appropriate service, clinician or member of the Practice team.
• To undertake a range of reception and administrative duties to support the smooth and effective running of the Practice.
• To process patient information and administrative work accurately and in accordance with Practice protocols.
• To maintain patient confidentiality and comply with information governance and data protection requirements.
• To work collaboratively with both clinical and administrative colleagues.
• To remain calm, professional, helpful and courteous when dealing with patients, including during challenging or difficult interactions.

TASKS

TELEPHONE

1. To log in to the Practice telephony system and respond to telephone calls as quickly and effectively as possible.
2. To deal with, transfer or escalate calls as appropriate, following Practice protocols.
3. To accept, record and transmit information accurately using EMIS, online triage system, generic email and other Practice computer systems.
4. To assist patients with queries, requests and access to appropriate services.
5. To provide a professional, calm and courteous service, including when dealing with challenging or difficult telephone interactions.
6. To maintain confidentiality when discussing patient information over the telephone.
7. To log out of the telephony system at the end of each working session.

RECEPTION

To receive patients and visitors arriving at the Practice in a welcoming, friendly and professional manner.

1. To assist with patient queries and requests or pass messages to the appropriate person.
2. To confidently navigate patient records using EMIS, Docman and other Practice systems in order to assist with patient queries.
3. To make appointments for patients with the appropriate Practice service using EMIS, where required.
4. To assist patients with the Practice's online triage system, including explaining how to access and use the service and directing patients to the appropriate route where required.
5. To handle queries and requests for information or services and ensure that they are dealt with appropriately or transferred to a GP, healthcare professional, member of staff or outside agency in accordance with Practice protocols.
6. To respond appropriately to patient queries received through generic email and other electronic communication channels, ensuring enquiries are dealt with or passed to the appropriate person.
7. To maintain a professional and courteous approach at all times, including when dealing with challenging situations.

ADMINISTRATION

To undertake general administrative duties required for the smooth running of the Practice.

1. To process repeat prescription requests and deal with prescription-related administrative queries in accordance with Practice protocols.
2. To undertake DOCMAN administration, including receiving, scanning, attaching, coding and filing correspondence accurately into the correct patient's medical record and routing correspondence to the appropriate clinician or team.
3. To process incoming hospital letters, clinic correspondence and other clinical documentation, ensuring that information is accurately recorded and reaches the appropriate clinician or member of the Practice team.
4. To undertake general filing and maintain accurate and appropriately organised patient records.
5. To respond to patient emails and electronic enquiries appropriately and within Practice protocols.
6. To undertake administrative work relating to QOF call and recall lists when required.
7. To assist with deductions from the Practice patient list/records in accordance with Practice procedures and guidance.
8. To assist with administrative backlogs and other Practice administrative work as required.
9. To accurately enter, update and maintain patient information using EMIS, Docman, online triage system and other Practice systems.
10. To ensure that all patient information is handled securely and confidentially and in accordance with Practice policies, information governance requirements and data protection legislation.

GENERAL

To assist as required during periods of staff holiday, sickness, increased workload or other operational requirements.

1. To work collaboratively with clinical and administrative colleagues, supporting one another and contributing positively to the wider Practice team.
2. To undertake any other reasonable duties appropriate to the role as requested by the Practice Manager or Partners.
3. To attend and complete Practice training and develop the knowledge and skills required for the role.
4. Full training will be provided on Practice systems, including EMIS, Docman, online triage system and relevant Practice processes and protocols.
5. To follow all Practice policies, procedures and protocols and raise any concerns with the Practice Manager.
6. To maintain a professional, respectful, helpful and courteous approach towards patients, colleagues and other healthcare professionals.
7. To remain calm and professional when dealing with challenging situations and seek assistance from an appropriate colleague where necessary.
8. To contribute to the Practice's commitment to providing safe, compassionate and high-quality care to patients.
9. To maintain confidentiality at all times and not disclose patient or Practice information except in accordance with Practice procedures and relevant legislation.

Person Specification

Skills and Abilities

Essential

• Confident using IT systems, including Microsoft Office, email and computer-based systems.
• Ability and willingness to learn new IT systems and software as they are introduced.
• Good verbal and written communication skills.
• Ability to communicate clearly and professionally with patients, colleagues and healthcare professionals.
• Good organisational skills and ability to prioritise workload.
• Accurate and methodical approach with good attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to deal appropriately with challenging or difficult situations.
• Ability to follow Practice policies, procedures and protocols.
• Ability to work independently and as part of a team.
• Ability to recognise when assistance is required and seek support appropriately.

Desirable

• Experience using EMIS, Docman and Accurx.
• Experience working with electronic patient records.
• Experience of processing electronic correspondence and online patient requests.
• Knowledge of NHS services and Primary Care processes.

Qualifications

Essential

• Good standard of general education.
• Ability to read, write and communicate clearly.
• Willingness to undertake relevant training and learn new systems and procedures.

Desirable

• Qualification or training in administration, customer service, healthcare or a related area.
• Relevant NHS or Primary Care training.

Experience

Essential

• Experience of working in a customer-facing, administrative or service environment.
• Experience of dealing with members of the public in a professional and courteous manner.
• Experience of using computerised systems as part of a working environment.
• Experience of handling confidential or sensitive information.
• Experience of working in a busy environment and managing multiple tasks.

Desirable

• Previous experience in a Primary Care setting, such as a GP Practice, Primary Care Network or other NHS primary care environment.
• Previous experience working in an NHS or healthcare setting.
• Experience using EMIS, Docman, Accurx or other GP Practice systems.
• Experience processing prescriptions or prescription-related queries.
• Experience processing clinical correspondence, scanning, coding and filing documents.
• Experience using an online consultation or triage system.
• Experience undertaking patient recalls, QOF-related administration or patient list administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forge Close Surgery

Address

Forge Close Surgery

Forge Close

Bromley

BR2 7LL

United Kingdom

Employer's website

https://www.forgeclosesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

See attached JD

Key Areas/Tasks

• It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.

• Communicate and report any changes or information relating to the patient to the Registered Nurse.

• Communicate appropriately with patients and visitors to the Ward or Department.

• Always portraying a professional and respectful manner.

• To receive patients,visitorsand staff in a calm,friendlyand efficient manner

• Exchangesfactual informationwith patients using reassurance,tactand empathy.

• Overcome barriers to understanding for example, dealing with patients with physical or mental disabilities.

• Maintenance of computer and manual information systems.

• To request case notes and provide a tracing service.

• Occasionallyparticipatesin audits, surveys,researchand development activities.

• The post holder willbe requiredto undertake asappropriate anytraining packages relevant to the healthcare setting and do on-going training asdeterminedby the Trust and/or by their line manager.

• All new health care staffare required tocomplete both Corporate and Care Coach Induction within their first week of employment. .

• Have a duty to respond and report patients conditionin a timely manner. This will include judgements involving facts.

• Hold basic keyboard skills.

• Dexterity to undertake nursing care procedures asappropriate.

• Under direct or non-direct supervision of a Registered Nurse asdeemedappropriateand willassistwith all aspects of essential patient care.

• Provision of personal care to patients.

• Respects patient privacy and dignityat all times.

• Prepares equipment/s for medical and nursing staff to use during procedures.

• Assistmedical and nursing staff with procedures asrequired.

• Act as a chaperone, supporting patients undergoing examinations or procedures.

• Escort patients to other areas of the Trust as directed by the Registered Nurse.

• Follows policies and mayparticipatein discussion on proposed changes to procedures.

• Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training.

• Engages with individual training programs and local protocols, checks and cleans equipment/s.

• Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.

• Demonstrates their own duties to new starters and bank / agency staff.

• Adheres to Trust Standards of Dress policy.

• Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse asdeemedappropriate.

• Will have a delegated workload within the remit of their capabilities.

• Turns,maneuverspatients for toileting, and bathing usingappropriate aids.

• Concentrates on personal care duties and can follow a routine.

• Care of terminally ill patients and supportsin the event ofa patients death.

• The post holder may be exposed to bodily fluids.

• Support and Assist New Staff- Buddy System/Care Certificate Supervisor (Training available via ESR)

• Health & Safety

• The post holder is expected to ensure a healthy and safe environmentexists in all departments at all times. She/he is expected to take reasonable care of her/his acts or omissions. The Trust policies and statutory regulations must be always adhered to.

• The post holderis required toobservethe ward/departmental procedures including sickness/absence reporting, dresscodeand annual leave booking.

• Confidentiality

• Attention is drawn to the confidentiality aspects of this post. Any breach of confidence may result in disciplinary proceedings, which could result in dismissal and may also result in civil action for damages.

Person Specification

Experience

Essential

• Minimum of 12 months care experience

Desirable

• Gynae Outpatient clinic experience

IT Experience

Essential

• Proficient in the use of Microsoft office: Word, Excel, access and Power-point

Essential qualifications

Essential

• PASS UHNM Maths & English condensed test at interview to show evidence of good Literacy and Numeracy level. Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 inListening/speaking/reading & Level 6.5 in Writing)
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

Desirable

• Previous experience in Gynaecology
• Previous experience in Colposcopy or Hysteroscopy clinic settings
• Care Certificate or must complete within 12 weeks of commencing employment

Understanding and communication

Essential

• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues
• Ability to prioritise workload in response to service need

Desirable

• Demonstrates ability to make basic judgments assessments and evaluations involving a range of facts in resolving day-to-day issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

County

Weston Road

Stafford

ST163SA

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plansTo provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribers OnlyPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.

CMDU OnlyThis is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.Communicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act.

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership development roles and contribute to service improvement.Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomes will improveHelp in the development and evaluation of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patientsMonitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelinesSupervision and SupportClinical Practitioners working within SevernSide services will have access to and participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Clinical Practitioners will have access to and be expected to attend regular clinical forums and supervision both during shift and as a CPD offer which is multiple professional.The post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience and willing to work towards this qualification
• Ability to conduct remote consultation/assessment
• Post registration (excluding newly qualified) experience in at least one of the following areas: o General Practice o Minor illness o Walk-in-Centre o A&E o 999/111 o Minor Injury Unit o Community o Out of Hours

Desirable

• Independent prescribing (essential for prescribing rates)
• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion

Desirable

• Experience of treating patients of all ages (from neonatal to geriatric)
• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict

Other

Essential

• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plans

To provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice

CMDU Only

This is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.

Communication

Effective communication as part of the Nursing & AHP Leadership Team providing representation across IUC, ensuring partnership working and working with a variety of stakeholders.Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatmentCommunicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership roles and contribute to service improvement.

Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomesdevelop and evaluate of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients safety and security legislation, policies, procedures, and guidelines

Supervision and SupportLead Clinical Practitioners working within SevernSide services will participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Lead Clinical Practitioners will be expected to participate regular clinical forums and supervision both during shift and as a CPD offerThe post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Leadership and ManagementLead Clinical Practitioners will manage a team of Clinical Practitioners, providing regular one to ones, clinical supervision, feedback and support as part of the Nursing & AHP Leadership TeamLead Clinical Practitioners will be responsible for areas Quality Improvement to ensure service improvements and be part of driving change within the organisationLead, participate and provide representation in senior Lead meetings to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patient

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• BSc degree or equivalent with evidence of working at master's level with or towards ACP status
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience
• Ability to conduct remote consultation/assessment
• Evidence of CPD within last 2 years
• Post registration experience in at least one of the following areas: o General Practice / Minor illness o Walk-in-Centre o A&E / Minor Injury Unit o 999 / NHS 111 o Community o GP Out of Hours
• Independent Prescribing Qualification

Desirable

• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion
• Listen, coach, and give feedback in a way that maintains personal integrity and helps others to improve
• Experience of treating patients of all ages (from neonatal to geriatric)

Desirable

• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict
• Competent computer literacy and strong written and verbal communication skills

Leadership Skills

Essential

• Use your interpersonal and leadership skills to influence and build partnerships with a wide range of stakeholders in an organised and prioritised fashion.
• Provide leadership and tenacity to engage, inspire, and motivate others, valuing and respecting everyone's contribution and driving delivery of objectives
• Implement strategic policies through your good clinical judgment and strong decision-making skills.
• Use a positive attitude towards innovation and change alongside your change management skills to bring about significant service improvements
• Take personal responsibility for your own performance, demonstrating your willingness to learn from self-reflection and feedback from others
• Maintain professionalism and manage sensitive and emotive situations, remaining non-judgmental during times of sensitivity, stress, and potential conflict
• Handle difficult situations, including those involving diverse opinions, conflict, adverse clinical outcomes, and clinical performance (and related) issues
• Use your own initiative to work independently
• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake patient/client visits as a member of the multidisciplinary team further developing skills in assessment, planning, delivery, evaluation of patient/clients health and well-being needs.

To carry out non-complex assessments within scope of practice and as required meet the needs of the patient.

To provide direct care and support to patients in their own homes.

To identify changes in patients conditions and recognise within the post holders capabilities, when to inform a senior clinician.

To communicate in a timely and comprehensive way with members of the Multidisciplinary team.

To be competent in essential technical skills.

To give advice and support to patients/carers that reflects the care plan and provides a level of knowledge and experience to reassure the patient/carer and is within the competence of the post holder.

To organise own work load and establish priorities

To be able to work unsupervised in patients homes.

Able to organise therapeutic individual sessions with a designated caseload of clients using specific technical knowledge and skills

To use skills to interpret and analyse clinical, social, and environmental factors to contribute to the best course of therapy intervention and development of treatment and discharge plan.

Ability to use a variety of clinical outcome measures to demonstrate effective treatment.

Provision of a high standard of clinical care and assist in maintaining service delivery in rehabilitation.

Ability to work within duty Co-ordinator role using prioritisation and delegation skills enabling effective screening of referrals.

Demonstrate sound knowledge of therapy interventions for older people (i.e. Otago exercise programmes for falls)

Able to identify and formulate with client/carer SMART therapy goals using assessment information and appropriate outcome measures.

Undertake Risk assessment for equipment.

To assess for and order a wide range of equipment to promote independence in line with the policies and procedures of the ICES within their authorised budgetary limit.

To provide support and supervision to Health Care Assistants within the team as required.

To organise own workload and establish priorities (and Health Care Assistant when appropriate), in collaboration with Therapy Team leader.

To portray a positive image of the Integrated team at all times.

To be able to work unsupervised.

To maintain and improve IT skills effectively and contribute to statistical and audit returns as necessary .To submit statistical information as required.

Person Specification

Qualifications

Essential

• GCSE (A-C) English/Maths or equivalent
• Minimum Foundation Degree in Health and Social Care or equivalent higher apprenticeship
• A willingness to undertake further training and learn new skills

Experience

Essential

• Significant experience of working as a therapy support worker or equivalent (band 3)
• To have a knowledge of assistive equipment and minor adaptations
• To understand the concepts of rehabilitation
• To have experience of working in a relevant healthcare settings
• To have experience of effectively managing own caseload
• To have an ability to deal with pressurised/unexpected situations
• To have evidence of continuing personal and appropriate judgments and decisions
• Evidence of working in a multidisciplinary team
• Aware of health and safety requirements

Skills

Essential

• Excellent written and verbal communication skills
• Keyboard skills / use of software programmes e.g. Word, Excel
• Ability to work independently and with resources using own initiative as required.
• Must be able to demonstrate their contribution to the team as a therapy assistant

Desirable

• Interacts well with others and team

Personal Qualities

Essential

• Ability to work under pressure
• Ability to recognise limits of practice.
• Demonstrates commitment to personal development

Other

Essential

• Car driver and has the use of own vehicle
• The post holder's hours will be scheduled over 7 days which will involve weekend working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Hartshill Health Centre,

Sidhu Close,

Hartshill, Nuneaton

CV10 0GQ

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary (Receptionist / Care Navigator)

An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster.

You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles.

We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information.

Main Duties of the Job

The primary responsibilities of this role include:

• Providing care navigation, including assisting patients to access the most appropriate service.
• Booking appointments, managing triage requests and guiding patients through practice processes.
• Processing repeat prescription requests and handling general patient enquiries.
• Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence.
• Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice.

About the Organisation

Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment.

We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice.

Interested?

We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial.

For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/

Person Specification

Experience

Essential

• Good IT literacy including email, data entry and use of computer systems
• Experience working in a customer-facing role
• Experience working in a busy environment with competing demands
• Ability to communicate clearly and professionally by telephone and face-to-face

Desirable

• Experience in a healthcare reception role
• Experience of SystmOne or similar clinical system
• Experience handling confidential or sensitive information
• Experience dealing with challenging, upset or distressed members of the public
• Experience communicating with vulnerable individuals in a professional and compassionate manner
• Experience resolving difficult situations whilst remaining calm, courteous and professional
• Experience prioritising multiple tasks whilst maintaining accuracy and attention to detail

Qualifications

Essential

• Good general standard of education
• Good standard of IT literacy

Desirable

• GCSE English and Maths (Grade C/4 or above) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dunsville Medical Centre

Address

Dunsville Health Centre

High Street

Dunsville

Doncaster

South Yorkshire

DN7 4BY

United Kingdom

Employer's website

https://dunsvillemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the detailed job description, main responsibilities attached and role eligibility.

Person Specification

Essential

Essential

• Master degree in Pharmacy
• GPhC registration
• Extensive relevant clinical pharmacy experience

Desirable

• Independent prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Newton Road

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Work effectively as a team member.
• Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources.
• Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail.
• Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
• Maintain spread sheets and databases including the production of regular information reports.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate.
• Procurement - order stationery, clinical supplies, and equipment stock
• Use own initiative to meet tight deadlines.
• Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.
• Support in attending MDTs and update trackers.
• Be responsible for booking all appointments for clinicans.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oGood general education (e.g., GCSE Maths and English A-C) oBusiness Administration Level 2 or willing to work towards oCustomer Service Level 2 or willing to work towards

Experience

Essential

• oExperience of working in a busy administration environment oExperience in a customer facing role. oMinute taking oAbility to take and transcribe notes of meetings in a timely manner.

Desirable

• oNHS Experience oKnowledge and understanding of reception and office procedures.

Knowledge

Essential

• oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access

Desirable

• oExperience of using Trust IT SystemsAdvanced Keyboard Skills/IT Skills

Skills

Essential

• oAbility to communicate clearly, both written and verbally oUnderstanding of working in a supervisory role. oAccuracy - pays attention to detail. oAbility to prioritise and organise own and others workload. oGood organisational skills and ability to multitask. oAbility to deal with stressful situations and sensitive issues. oAbility to maintain relevant recording and information systems. oGood time management skills

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

Willenhall Primary Care Centre

1 Remembrance Road

Coventry

CV3 3DG

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for further information about the Staff Nurse position available at WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

• 1st Level NMC Registration
• Evidence of Professional Development
• Suitable for newly qualified or experienced staff nurse
• Experience of maintaining accurate records
• Relevant clinical knowledge and experience

Desirable

• Act as a practice supervisor
• Willing to undertake Practice Assessor Training
• Relevant Degree or willing to register to work towards degree
• NHS Experience
• Awareness of Health Policies and the changing NHS environment
• Relevant or willingness to undertake relevant module/course

Knowledge and Skills

Essential

• Awareness of evidence based practice
• Good organisational/time management skills
• Ability to deal with an acute workload
• Good communication skills written and verbal
• Ability to recognise the importance of team work
• Competent in organising/prioritising own workload and that of others
• Ability to communicate confidently and effectively at all levels
• Ability to problem solve
• Excellent communicator (verbal and written)
• Able to deal with conflict
• Able to support and advise the team
• Act as a positive role model

Desirable

• Student nurse assessor/supervisor
• Evidence of ability to act as a preceptor/mentor to new staff
• Evidence of involvement in producing teaching strategies/packages
• Relevant clinical knowledge/experience of the specialty
• Evidence of an initiative which has changed or enhanced clinical practice
• Competent in organizing own workload and that of others
• Good problem solving abilities
• Good time management
• Awareness of Health Policies and the changing NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Emergency Department, Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

United Kingdom

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Job Title:

Specialist Neurological Physiotherapist

Team:

Directors, Specialist Neurological Physiotherapists, Administration/Therapy Assistant within the TherapyMatters team

Location:

TherapyMatters Clinic Aldford House, Bell Meadow Business Park, Cuckoos Nest, Pulford, Chester CH4 9EP

Accountable/Responsible to:

Directors and clinical lead

Working closely to support:

Other team members, any therapy staff who may have less experience than yourself, Rehabilitation Assistants, administration staff, visiting work experience or clinical students

ORGANISATION CHART:

- Supported by Human Resources dept

- Supported by Accountancy dept

Job Purpose:

To perform Neurological physiotherapeutic assessment of patients with diverse and complex conditions, to provide clinical hypothesis and develop and deliver an individualised treatment/rehabilitation programme, with the support and clinical supervision of more experienced staff within the team.

Provide specialist advice and referring patients to other agencies when necessary, following communication with clinical support within the team.

To liaise with GPs, District Nurses, Social Care professionals, next of kin and carer / PA teams, and case managers, to ensure safety and best clinical practice.

To identify and prioritise key tasks and manage your own, often busy caseload with support and supervision as required.

To offer a marketing and business supportive role within the context of the business needs, under direction from the Directors and Administrator staff as required.

Duties and Responsibilities

Clinical

As a less experienced neurological physiotherapist within the team you will have access to clinical supervision, support and communication with a named mentor and supervisor, as well as other available team members as and when needed. This will happen through an organised clinical supervision process, which will support your professional and clinical development as you move towards more specialist skills within this clinical area. The following components of this job description are descriptive of the tasks that will be included in your role within this clinical supervision framework.

To undertake comprehensive assessment of patients with complex problems, using clinical reasoning skills and using assessment techniques, in order to provide an accurate analysis of the patients problems. To have knowledge of any significant warning signs (red flags) for a variety of conditions and be able to identify those patients who need referral for medical/specialist care.

To plan and deliver an individual physiotherapy treatment programme using sound knowledge of evidence-supported practice and treatment options. The treatment plan to be based on patient agreed goals, taking into account the individuals psychosocial needs.

To obtain patient consent by reviewing and reflecting with the patient their understanding of their problems and treatment options.

To provide specialist advice and education on patient care to other health, social, educational and voluntary sector services. This will involve discussing, sharing and working closely together with other professionals about treatment/care programmes.

Continual evaluation of progression of patients problems and goal achievement with respect to the treatment plan and adjustment of treatment techniques accordingly.

To comply with TherapyMatters Manual Handling Policy at all times.

To regularly work as a lone practitioner within treatment sessions, on home visits or within clinic rooms in the clinic but knowing that the support of the other team members and Clinical Director are always available on request through organisation of the diary and through the clinical supervision programme, or, if needed at the time, through contact with the clinic via telephone or messaging services.

Attend case conferences and use professional judgment/clinical reasoning skills to inform decision making regarding future direction and care planning where complex patient needs exist.

Provide clinical and professional support to the team and ensure that the work of the team is promoted and understood within the wider communities that we come into contact with.

To take part in multi-disciplinary case meetings to discuss individual patients needs and liaise with the teams of staff involved in these.

Management:

Ensure that your own practice and that of staff requiring your supervision meet the required professional standards of practice.

To be responsible for organising and planning own caseload to meet service and patient priorities, readjusting plans as situations change / arise.

Promote the learning atmosphere of the team and clinic in the In Service Training Programme and be prepared to teach new techniques and share experiences with colleagues following attendance on external courses.

Be responsible for the production of reports for outside agencies, when required which will always be reviewed by another member of the team before sending out.

Professional Development

To be responsible for monitoring accurate and comprehensive patient records in line with CSPs standards and practice.

Maintain and update theoretical knowledge and clinical skills in line with research developments and evidence-supported practice, via CPD and the maintenance of a reflective portfolio.

Adhere to HCPC standards and Professional Code of Conduct.

Participate in the staff appraisal scheme as an appraisee and be responsible for complying with a personal development programme to meet set knowledge and competencies.

To identify own training needs related to personal development plan and attend, where possible, relevant courses, workshops etc. in consultation with Team Leader and retain portfolio of evidence.

To actively contribute to In-service training and peer review, and showing evidence of Continuous Professional Development.

To take an active part in the Clinical Supervision process both when receiving and delivering clinical supervision within the team structure.

Maintain and develop current knowledge of evidence-supported practice, developing specialist knowledge of particular conditions and patient types,

Teach, assess and contribute to the performance assessment and appraisal of assistants and newly qualified physiotherapists when required.

Communication:

To use communication skills effectively and sensitively with a flexible approach.

To give patients details of their condition, its management and plans of treatment. This may involve explaining the nature of, chronic or disabling conditions and possible poor outcome and response to treatment, and will need to take into consideration emotional, physical and psychological conditions.

To gain consent from patients, including those who may have communication problems e.g. receptive aphasia, hearing loss, other medical conditions which affect communication.

To motivate and encourage patients to ensure active participation in home management programmes, in particular when there may be some levels of pain and anxiety, and /or depression.

To demonstrate a high level of listening and counselling skills and deal sensitively and confidentially with an individuals concerns, particularly at times of high levels of anxiety or distress.

To ensure highly effective communication between all those involved in treatment, including other agencies, as appropriate, to deliver patient focused care. Communicate complex condition related information to patients/carers/relatives and other clinical/social care staff.

To use communication, reasoning and negotiation skills to establish a therapeutic relationship in complex cases

To produce clear, comprehensive, concise reports for other members of the multidisciplinary team and other associated Agencies outlining results of assessment and treatment. (e.g. home assessment reports, progress and discharge reports).

Other Factors

May work alone in environments such as community settings, and occasionally within the clinic setting, assessing and managing risk.

Information Governance - please see full job description document for more details about information governance, health and safety, safeguarding, data protection, infection prevention and control, equality, diversity and human rights etc.

Person Specification

Qualifications

Essential

• Degree / Graduate diploma in Physiotherapy
• full HCPC registration and permitted to practice in the UK
• CSP Membership (or equivalent professional body membership from another country)
• Evidence of Continuing Professional Development through up to date portfolio

Experience

Essential

• - 1 year experience post-graduate physiotherapy seeing a variety of patients for a good clinical background.
• - experience with the acutely ill / medical / respiratory patient to allow you to assess an emergency situation
• - a passion about working with neurological patients
• - experience working with neurological conditions, and in rehabilitation settings
• - experience in community settings if possible

Desirable

• - experience working with long term and deteriorating conditions if possible
• - experience creating home exercise programmes and advising / guiding patients and relatives on these

Skills and Knowledge

Essential

• - Good organisational / prioritisation skills
• - Ability to work as part of a professional team
• - Excellent communication skills with members of the public, and other professionals. Able to communicate with a variety of different people, about often complex and difficult topics.
• - Ability to teach and educate patients and other professionals
• - Ability to abide by professional and corporate confidentiality
• - Ability to maintain accurate and concise patient records
• - General good health and fitness to manage a busy day of physical activity
• - Enthusiastic and hard working
• - Passionate about neurological physiotherapy and developing own learning and skills
• - Ability to travel freely across Cheshire, Wirral, North Wales, for home visits, driving own car

Desirable

• - Ability to contribute to service development ideas and implementation
• - IT skills - managing electronic diary, electronic clinical notes, emails etc - training during induction period given

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

TherapyMatters - Specialist Neurological Physiotherapy and Complex Rehabilitation

Address

Aldford House

Bell Meadow Business Park, Pulford

Chester

Cheshire

CH4 9EP

United Kingdom

Employer's website

https://therapy-matters.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Act as a key point of contact for patients and carers who wish to share their feedback or get involved, helping to ensure the patient and carer voice is encouraged, heard, and included.

Act as a champion for patients and carers, across all Patient Experience projects ensuring their voice is at the heart of the organisation and its services. Ensure that all feedback is shared with the relevant teams, and that learning is actioned to continually improve the quality of our services.

Work in partnership with a range of divisional staff (including senior leadership, clinical staff, and support staff) to identify opportunities for learning and service improvement in response to patient and carer feedback and supporting and monitoring the implementation of agreed actions.

Work with both internal and external stakeholders, including outside agencies, to identify opportunities for change/actions generated through feedback received via several Patient Experience channels. Record and follow up key actions, producing clear and thorough action logs, which must be kept up to date.

Engage with patients face to face, over the phone and in writing to gain feedback on patient experience initiatives creating reports, drafting recommendations and action plans managers can act upon.

Take part in audits and inspections as part of the Patient Experience Team , feeding back on findings and proactively reassessing to check on improvements.

De-escalating issues with members of the public when identified to support the patient, carer or relative who may be distressed.

***For further information regarding the duties of the role please kindly refer to the attached Job Description***

Person Specification

Qualifications and training

Essential

• Educated to degree level or with equivalent level of relevant training and experience.

Desirable

• Project management training.

Experience

Essential

• Experience of delivering or contributing to patient and public involvement initiatives, or equivalent experience of public engagement work.
• Track record of engaging and working with a range of stakeholders, including community and specialist groups.
• Ability to analyse data, identifying trends and disseminating information in an easily accessible way.
• Experience of producing information for a wide range of audiences, including patients.
• Experience of working with carers.

Desirable

• A sound understanding of topical NHS issues.
• Experience of using an integrated risk management system.
• Developing, implementing and evaluating public engagement projects and campaigns.

Knowledge and skills

Essential

• A knowledge of how the NHS operates and an awareness of political issues/sensitivities.
• Knowledge of key issues affecting carers.
• Proficient in the use of all Microsoft Office products and outstanding organisation skills.
• Ability to demonstrate effective communication and develop/maintain relationships.
• Able to handle sensitive and confidential data and to recognise the need for discretion and confidentiality.
• Resilience - able to work with people who may be distressed, and to discuss experiences of a sensitive nature.
• Ability to identify the need to escalate concerns to appropriate personnel to maintain patient safety.

Desirable

• Knowledge of legislation and best practice in relation to carers.

Personal attributes

Essential

• Proactive, takes own initiative. Flexible, responsive approach to work
• Ability to work as part of a team and independently and prioritise a demanding workload.
• Able to listen and be objective; non-judgemental.
• Ability to relate to people at all levels, and to deal with senior colleagues and a range of external stakeholders with confidence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Helier Hospital

Wrythe Lane

Sutton

SM5 1AA

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)