Job description

Job responsibilities

Please refer to the accompanying job description for a detailed overview of the key responsibilities and requirements of the role.

Person Specification

Essential

Essential

• Demonstrable ability to meet the Trust's Values
• MSc or BSc in Speech and Language Therapy
• RCSLT registered
• Registered with Health and Care Professions Council
• Relevant postgraduate continued professional development and significant evidence of clinical experience.
• Active continuing involvement in appropriate CPD
• Experience of a range of post graduate paediatric experience working as a SLT with complex communication and language problems/Autism
• Experience of providing holistic care to children with highly complex mental health.
• Skilled in conducting and interpreting relevant Autism-specific assessment tools, e.g., ADOS-2, ADI-R
• Ability to practice independently within specialist clinical area.
• Articulate with good verbal and written communication skills
• Ability to communicate effectively with patients in one to one or group settings.
• Skilled at interpreting complex assessment findings and using specialist SLT knowledge and skills to independently make clinical decisions and to formulate appropriate management and treatment plans, applying theory to practice and considering the holistic needs of the young person and their family.
• Knowledge of clinical governance and implementation of audits and ability to apply clinical governance principles to practice.
• Team building skills
• Knowledge and skills in multidisciplinary team working with complex clients
• Awareness and understanding of ethical issues that arise in this area of work.
• Ability to manage and have good insight into the personal emotional impact of working with unpredictable levels of high emotional distress and psychological trauma amongst the client group being served.
• Ability to maintain a calm and professional stance in the face of highly emotive and distressing problems, verbal abuse and potential threat of physical violence.
• Knowledge of safeguarding and child protection procedures
• Ability to manage time effectively, managing a caseload and prioritising on a basis of need.
• IT skills, for recording work activity, for searching databases and the internet, for word processing and preparing presentations and for using email and intranet systems.
• Significant recent clinical experience including relevant training and experience within CAMHS and able to manage a caseload of patients with complex needs.
• Evidence of CPD in a range of clinical settings relevant to this post.
• Experience of leading projects in audit and/or research.
• Experience of working as an integral member of the MDT.
• Experience of organising and providing training for other health professionals
• Able to be flexible and adapt to the changing needs of the service
• Able to demonstrate leadership in specialist area.
• Able to deal with distressed patients, carers/families.
• Able to reflect and critically appraise own performance.
• Committed to client centred, non-discriminatory practice
• Able to travel to other locations in the Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Parkview

60 Queensbridge Road

Birmingham

B13 8QE

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you are not already an Approved Mental Health Professional (AMHP), you will be prepared to undertake the training required to undertake the AMHP role as your career progresses. If you are already an AMHP, you will contribute to the Trusts countywide AMHP rota.

Be a champion of social care with a comprehensive understanding of legislation and statutory guidance.

Take a lead in the promotion of adult safeguarding practice and undertake safeguarding enquires and contribute to the provision of care plans that protect both adults and children from abuse.

Undertake comprehensive assessments and reviews, for people who may present with a high risk, or those with significant interpersonal, social, legal and/or environmental complexities, ensuring people are assessed appropriately against social care eligibility criteria as defined by The Care Act 2014.

Offer direct support to service users and their carers, and to colleagues, through information and advice, to ensure that those who do not meet social care eligibility are appropriately signposted and supported.

Ensure that appropriate health and social care services are commissioned with and on behalf of service users, including the duty to offer direct payments, and that processes are in place for service users to be charged by the local authority for the social care services they receive, if applicable.

Ensure that commissioned services allow choice to service users and carers and focus on people living in the community with appropriate support and access to universal services.

Please see JD attached for further information and responsibilities required

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

• Registration with Social Work England
• Education to degree level
• Relevant post-qualifying training for social workers
• Training and experience in Safeguarding

Desirable

• Approved Mental Health Professional/Best Interests Assessment Training

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

• Minimum of 2 years post qualification experience
• Experience of undertaking assessments, focussed as personalisation, choice and control, and care planning
• Experience of multidisciplinary working and ability to work collaboratively

COMMUNICATION SKILLS

Essential

• Experience of using electronic recording systems and ability to produce accurate, appropriate and timely reports

PHYSICAL SKILLS

Essential

• Ability to visit and attend meetings at a variety of locations and environments
• Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House, Upton Road, Watford, WD18 0JP

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

To provide an effective Speech & Language Therapy Service for young people withSpeech, Language and Communication Needs, with reference to Trust and Speech& Language Therapy Service policies and procedures and also professionalstandards set out by the Royal College of Speech and Language Therapists and theHealth & Care Professions Council.To assess, treat and manage own caseload of children and young people and tomaintain associated clinical records.

To advise and provide clinical support to other speech and language therapists, this may be in a specialist area. To supervise the work of assistants, students and other less experienced therapists.

Please refer to the accompanying job description for a detailed overview of the key responsibilities and requirements of the role.

Person Specification

ESSENTIAL

Essential

• Demonstrable ability to meet the Trust's Values
• SLT degree
• RCSLT registered
• HCPC registered
• Post graduate training relevant to client group.
• Ability to practice independently within clinical area.
• Proven knowledge and skills relevant to children's SLT.
• Ability to provide clinical advice on an individual case basis.
• Ability to contribute to service planning for client group.
• Excellent written communication skills.
• Excellent verbal communication skills.
• Excellent organisational skills
• SLT clinical experience of working with children and young people with a variety of clinical needs
• Experience in the development and delivery of training.
• Experience of multi-agency / professional working
• Experience of contributing to service development relating to the client group.
• Experience of delegating work and supervising others.
• interacts well with others / team working.
• Works with Initiative.
• Self-Motivation.
• Reliable.
• Approachable.
• Commitment to personal development.
• Demonstrates flexibility to deal with unpredictable workload.
• Ability to travel independently across the city on a regular basis.
• Willing to undertake DBS check at enhanced level.
• Computer literate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Parkview

60 Queensbridge Road

Birmingham

B13 8QE

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oLevel 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• oTheoretical knowledge
• oExperience of a range of care and related procedures
• oClinical observations
• oKnowledge of data protection legislation and health and safety at work legislation
• oNational Care Certificate or commitment to complete within 12 weeks of commencing employment
• oNumeracy and Literacy Level 2

Desirable

• oUndertaken relevant additional training for Clinical Support Workers

Knowledge & Experience

Essential

• oExperience of working in health or social care.
• oExperience of undertaking and recording clinical observations and escalating changes or findings
• oWorking knowledge of legislation underpinning care provision
• oUnderstanding of the importance of robust, accurate, clear, timely documentation
• oInsight into behaviours and skills of a carer and the need for effective team work.
• oKnowledge of Safeguarding
• oUnderstanding work-related boundaries
• oAwareness of GDPR and the need for confidentiality

Desirable

• oFamiliarity with current NHS and social care policies
• oComputer skills
• oClinical policies and procedures
• oEvidence of understanding of Trust Business
• oExperience of working in the Trust previously

Skills and Aptitudes

Essential

• oExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication
• oTime-keeping, planning and prioritisation skills
• oBasic IT skills to use electronic patient records and other Trust systems
• oAnalytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• oAbility to demonstrate the importance of holistic person centred care and related procedures
• oAttention to detail
• oAbility to use initiative appropriately
• oAbility to demonstrate the compassionate values and behaviours needed for dignified care.
• oDesire to encourage and support patients to remain as independent as possible
• oAbility to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals
• oCaring and empathetic.
• oMotivated and with a pro-active approach.
• oAbility to work independently and as part of a team.
• oCommitted to providing high quality patient care
• oWillingness to undertake job related training and multi-disciplinary competencies for more effective patient care
• oPersonal resilience
• oAbility to work calmly and effectively under pressure
• oPresents self as courteous, respectful and helpful and understands importance of professional image
• oReliable, adaptable and dependable

Desirable

• oKeyboard skills
• oVenepuncture

Personal Circumstances

Essential

• oWilling to work flexible hours including nights, weekends and bank holidays
• oFlexible and versatile approach to meet the needs of the service.

Desirable

• oAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Other requirements

Essential

• Promote equality and value diversity
• Adhere to Trust Values and professional behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria Integrated Care Trust

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Knowledge and Experience

Essential

• Computer literate.
• Medical terminology.
• Microsoft Office. .
• PAS.
• Understanding of the requirements of the Data Protection Act, Freedom of Information Act, access to health records and defensible documentation, health and safety legislation, and their application in the workplace.
• Equality issues
• Medical secretarial duties.
• Medical audio typing
• Operating word processing and computer packages

Qualifications

Essential

• GCSE English language (minimum grade C) or equivalent.
• RSA 3 typewriting / word processing, or NVQ3 business administration, or equivalent.

Desirable

• Medical secretarial diploma or equivalent.

Skills and Aptitudes

Essential

• Effective communication and interpersonal skills.
• Able to analyse complex facts or situations.
• Able to use initiative appropriately within team environment
• Able to work without supervision.
• Ability to organise and prioritise workload to meet deadlines.

Other requirements

Essential

• Willing to develop further relevant skills.
• Enthusiasm
• Willing to travel cross site for work and or meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle, Cumbria

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Good General Standard of Education (e.g. GCSE Maths and English A-C and above or equivalent).
• Good I.T Skills and computer awareness including Microsoft Office and Outlook.

Desirable

• Knowledge of the Hospital I.T. Systems

Experience

Essential

• Previous clerical/ office experience.

Desirable

• Experience of working in a healthcare setting.

Aptitude and Abilities

Essential

• Good Communication skills both written and verbally.
• Able to prioritise tasks.
• Good organisational skills.
• Ability to work alone as well as part of a team.

Desirable

• Ability to speak Welsh

Values

Essential

• Good Interpersonal Skills
• Flexible and adaptable to changing service demands.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

District Nursing Team, Ganolfan Goffa Blaenau Ffestiniog

Wynne Road

Blaenau Ffestiniog

LL41 3DW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regards to this vacancy, please see attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

• 2 GCSEs/O levels English and Maths
• Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
• To have some knowledge of office procedures, clerical/reception work.

Experience

Essential

• Experience in the operation and use of Microsoft Office products
• Effective organisational and interpersonal skills with the ability to deal with people at all levels

Desirable

• Knowledge of Trust IT systems e.g. SystmOne as appropriate to work area

Skills and Competencies

Essential

• Be able to demonstrate good listening and problem-solving skills
• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Good planning and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Trust wide

Willerby Hill

HU10 6ED

United Kingdom

Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Transfer calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Monitor online requests and assign online consultations to the appropriate person, in line with practice protocol.
• Enter requests for home visits into the appointment book, ensuring careful recording of all relevant details and where necessary refer to the doctor on duty.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 72 hours.
• Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required and in a timely manner, to ensure that all information is available when needed.
• Ensure that all office and public areas are kept tidy for use.

Person Specification

Skills and Attributes

Essential

• Communication skills, both written and verbal.
• Understanding of receptionist role,
• understanding of confidentiality,
• able to learn new computer programmes quickly.
• Willingness to learn.
• Understanding of confidentiality and what is required to maintain it.
• Be willing to contribute to the team effort.
• Ability to work flexibly throughout surgery opening hours.
• Have an excellent attendance record and time keeping skills

Desirable

• Negotiation and conflict management skills
• Communication of difficult messages to patients
• Able to speak other languages.

Qualifications

Essential

• Maths and English GCSE at grade C or above.

Desirable

• AMSPAR in medical administration.

Experience

Essential

• Experience of working within a team.
• Experience of providing good customer service.

Desirable

• Experience of working in general practice.
• Experience in using EMIS web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Links Medical Practice

Address

Halesowen Road

Netherton

Dudley

West Midlands

DY2 9PU

United Kingdom

Employer's website

https://linksmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Talbot Green Group Practice's team comprises of 5 GP Partners, 8 GP's, 3 Practice Nurses, 2 HCAs and is supported by a highly effective and friendly admin and reception team. We also have a branch surgery in Beddau.

This post benefits from a generous NHS Pensions

Job description

Talbot Green Group Practice are looking to recruit a full time receptionists to work within our friendly and organised team. We are a busy practice with 12,500 patients.

Computer literacy skills are essential, preferably with previous experience in primary care.

The successful candidates must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner, and have the ability to work as part of a team.

You will be part of our front of house team who are the first contact for our patients as well as undertaking daily administration tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding environment and lots of patient contact both face to face and on the telephone. You will also be expected to work in our branch surgery in Beddau so own transport is essential.

Hours: We have a post for a Full time 37 hours contracted weekly but (possible overtime available) between 8am and 6.30pm Monday to Friday. Must be flexible to cover for colleagues during holidays, sickness and to cover extra hours.

CV and cover letter must be sent to [email protected] to be considered.

Person Specification

Experience

Essential

• Experience in patient / customer facing roles, administration and working under pressure essential.

Desirable

• Experience in primary care desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Talbotgreen Group Practice

Address

Heol-Y-Gyfraith

Talbotgreen

Pontyclun

CF72 8AJ

United Kingdom

Employer's website

https://www.talbotgreengrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a high standard of individualised compassionate care to patients, whilst maintaining at all times, their privacy and dignity.
• To assist the OPD Manager in the efficient running of medical outpatient clinics.
• To coordinate the clinics to ensure that patients visiting the outpatient area receive a first class service.
• To support patients visiting the outpatient setting; ensuring that they are kept updated & informed with their progress (in clinic) and explanation provided regarding any next steps (what happens next) through the service.
• To provide care for patients who attend the outpatient department and for their carers; within the recognized framework in accordance with NMC Code of Professional Conduct and Calderdale & Huddersfield Foundation Trust policies, and Health & Safety legislation

Person Specification

QUALIFICATIONS / TRAINING

Essential

• NMC Registered Nurse in relevant field of practice (or within 6 months of completing a validated BSc or MSc course, resulting in NMC registration)
• Practice Assessor/Practice Supervisor qualification or willingness to complete

Desirable

• Additional post-registration qualification relevant to field of practice
• Evidence of continuing professional development
• Role Specific Training relevant to specialty of the post
• Teaching Qualification
• Leadership Qualification

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Knowledge and skill to plan, deliver, and evaluate high quality, evidence-based nursing care to a group of patients within the speciality of the post
• Experience of working with patients, and those that matter to them, from a range of diverse cultures and backgrounds
• Experience of working as part of a team, with the ability to prioritise own workload.
• Knowledge and skill in infection prevention and control principles and procedures
• Knowledge and skill in safeguarding principles and procedures
• IT literacy and ability to use NHS systems
• Competence in speciality or role specific extended skills required of the post or willingness to undertake necessary training.

Desirable

• Clinical experience in the specialty of the post
• Skills in research and audit methodology and application of findings to practice
• Evidence of introducing change and innovation into nursing practice

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Excellent interpersonal and communication skills with the ability to adapt to meet the requirements of patients, their families/carers, and professional colleagues.
• Ability to work under pressure
• Flexibility to meet the needs of the service

Desirable

• Human Factors awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Huddersfield Royal Infirmary / Calderdale Royal Hospital

Acre Street

Lindley

HD3 3EA

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• The post holder will work as part of the Outpatient Department at CRH, HRI and Acre
• To assist the multidisciplinary team to provide exemplary and compassionate care within the outpatient setting.
• To actively assist in the delivery of individual programmes of care under the direction of qualified staff and alone.
• To participate as an effective member of the team.
• To follow instructions and report any changes
• To proactively support the provisions of high standards of nursing care in the outpatient setting

For further information, please see the attached Job Description and Person Specification

Person Specification

QUALIFICATIONS/TRAINING

Essential

• English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
• Competence based level 2 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer
• Willingness to undertake any training or development relevant to the role
• Moving and Handling
• Infection Control
• Customer Care
• Competent / able to evidence the completion of Health Care Assistant core competencies

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Previous employment with a healthcare setting
• Insight into the roles of responsibilities of the post
• Demonstrate a commitment to a caring profession
• Understand the importance of record keeping
• Literacy Skills
• IT skills

Desirable

• Experience of record keeping

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Ability to work as a team member
• Ability to work in a busy environment
• Able to use own initiative
• Aware of own limitations/ level of competence
• Good communication Skills

Desirable

• Plan delegated workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Royal Hospital and Huddersfield Royal Infirmary.

Acre Street

Huddersfield/Halifax

HD3 3EA

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• To identify uncoded activity be reviewing the daily discharges reports / uncoded reports
• Using clinical documentation on AlexHealth to identify, analyse, extract and interpret complex information relating the patients stay.
• Using other source documentation and systems to identify, analyse, extract and interpret complex information relating to the patients stay.
• Using coding tools (Coding Standards, ICD and OPCS classification books, coding clinics and Classification Service resolutions) identify the codes to be applied to each Finished Consultant Episode
• At all times adhering to national standards and local coding policies exercise judgement and initiative in selecting the appropriate clinical codes to ensure that the coding accurately reflects the individual patient episode.
• To access a variety of information systems, e.g. Ophthalmology, Endoscopy, and other clinical systems in use at the Trust, to obtain other information to inform the coding process and to ensure the completeness and accuracy of coding.
• To use own discretion and judgement to analyse often complex information available using coding rules and conventions to translate this information into the appropriate codes as set out by national guidance (OPCS 4.10 Office ICD-10) or any classification that may be implemented in the future.
• To enter coded clinical data onto the Trust encoder (Solventum Medicode 360) ensuring accuracy, completeness and timeliness at all times as failure to code episodes accurately will have a direct effect on Trust reporting.
• To routinely code a minimum of 40 episodes per day on average.
• To identify data quality queries on the patient information system, for example patients not admitted, transferred and discharged, wrong Consultants and dates and address the issue with the Data Quality team, while ensuring the Assistant Clinical Coding Manager is aware.
• To negotiate with clinicians over interpretation of coding guidance, escalating to the Assistant Coding Manager as appropriate.
• To deal with coding queries as and when is necessary throughout the working day and to communicate complex coding rules to medical, clinical, administration staff.
• To be responsible for prioritising the workload of your Team using the uncoded reports available, ensuring that the departmental targets are met and to advise the team leader of any hindrance to the achievement of these targets, providing support and supervision to more junior coders.
• Communicating complex coding rules and key terms and conventions to these staff groups, working to ensure that the coding reflects the patients’ clinical condition and treatment and that the Income generated (via HRG allocation) is accurate.
• To support the Clinical Coding Specialist Health Group Lead in motivating all staff in the Coding Team by discussion and analysis to ensure that the Clinical documentation and the subsequent Clinical coding is of a high quality.
• To participate in discussions of coding problems and issues with other clinical coders, for example at monthly departmental meetings.
• To demonstrate a high degree of compliance and discipline in accordance with complex changing terminology and their relationship to new surgical techniques and all new changes in the diagnostic field as related to the classifications and medicine.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

Detailed job description and main responsibilities

Please see the attached Job description and person specification for the full job details. This is available to download at any time.

Additional Information

The role is subject to a 20% recruitment and retention supplement, to be reviewed at 12 months.

Per annum, there will be a 5% high cost area supplement.

Remote / home-working is available for this role.

Person Specification

Qualifications

Essential

• Accredited Clinical Coder qualification or equivalent experience
• Attainment of the Clinical coding foundation Course
• Evidence of attendance to a Clinical Coding refresher course, within the last 2 years

Desirable

• Evidence of post graduate qualification or equivalent experience in managing a performance output-based service
• Evidence of attendance on Clinical coding speciality workshops, with the last 2 years
• Leadership and Management qualification (training will be given)
• Approved Clinical Coding Auditor or Trainer Qualification
• Degree in an anatomy or physiology related subject

Experience

Essential

• Evidence of Continuing professional Development
• Demonstrable in-depth specialist Clinical Coding experience across a wide range of Specialities, in an Acute Trust setting
• Experience of using Patient Administration systems and encoding software
• Skills and knowledge
• Excellent working knowledge of the National Tariff payment System (formerly known as PbR)
• Demonstrable and extensive understanding of Anatomy & Physiology and Clinical Terminology
• Comprehensive knowledge of coding rules and Classifications
• Use of MS Word & excel to an intermediate level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporarypatients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other

care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically)whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and

responsibilities associated with a GP working within primary care.

Completion of medical reports (including NHS and private services as required)

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g.

prescribing, confidentiality, data protection, health and safety

A commitment to life-long learning and audit to ensure evidence-based best practice

Contributing to evaluation/audit and clinical standard setting within the organisation

Contributing to the development of computer-based patient records

Contributing to the summarising of patient records and read-coding patient data

Attending training and events organised by the practice or other agencies, where

appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather,

sensitive information in relation to their health and other matters. They do so in

confidence and have the right to expect that staff will respect their privacy and act

appropriately

In the performance of the duties outlined in this job description, the post-holder may

have access to confidential information relating to patients and their carers, practice

staff and other healthcare workers. They may also have access to information

relating to the practice as a business organisation. All such information from any

source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the

business of the practice may only be divulged to authorised persons in accordance

with the practice policies and procedures relating to confidentiality and the

protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management

their own and others health and safety and infection control as defined in the practice

health & safety policy, the practice health & safety manual, and the practice infection

control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice

guidelines

Awareness of national standards of infection control and cleanliness and regulatory /

contractual / professional requirements, and good practice guidelines

Providing advice on the correct and safe management of the specimens process

including collection, labelling, handling, use of correct and clean containers, storage

and transport arrangements

Correct personal use of Personal Protective Equipment (PPE) and ensuring correct

use of PPE by others, advising on appropriate circumstances for use by clinicians,

staff and patients.

Management of the full range of infection control procedures in both routine and

extraordinary circumstances (e.g. pandemic or individual infectious circumstances)

Hand hygiene standards for self and others

Managing directly all incidents of accidental exposure

Management and advice relating to infection control and clinically based patient

care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to

infection control, cleanliness and related activities, ensuring that procedures are

followed and weaknesses / training needs are identified, escalating issues as

appropriate to the responsible person

Identifying the risks involved in work activities and undertaking such activities in a

way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and

manage the training of others across the full range of infection control and patient

processes

Monitoring practice facilities and equipment in relation to infection control, ensuring

that proper use is made of hand cleansing facilities, wipes etc, and that these are

sufficient to ensure a good clinical working environment. Lack of facilities to be

escalated as appropriate to the responsible manager

Safe management of sharps use, storage and disposal

Maintenance of own clean working environment

Using appropriate infection control procedures, maintaining work areas in a tidy,

clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective

action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and

infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile,

identifying issues and hazards / risks in relation to other work areas within the

business, and assuming responsibility in the maintenance of general standards of

cleanliness across the business in consultation (where appropriate) with responsible

managers

Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and

container use

Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and

colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them

in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental

and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or

study days necessary to ensure that professional development requirements for PREP are

met, the post-holder will participate in any training programme implemented by the

practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking

responsibility for maintaining a record of own personal and/or professional

development

Taking responsibility for own development, learning and performance and

demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or

under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities

and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the

team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond

accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines

will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Full GMC Registration
• Fully Qualified GP with CCT, MRCGP
• National Performers List
• UK Driving Licence
• Eligibility to practice in UK independently
• Excellent verbal, written interpersonal communication skills
• Competent IT skills
• EMIS WEB
• Docman
• Ability to work independently and as part of a team.

Desirable

• Coils/Implants
• Educational GP Trainer
• Interest in Research
• Qualified in Pessary Fitting and Removal
• Minor Surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Charlbury Medical Centre

Address

The Charlbury Medical Centre

Enstone Road

Charlbury

Chipping Norton

Oxfordshire

OX7 3PQ

United Kingdom

Employer's website

https://www.thecharlburymedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• To work with the at home clinical team to implement rehabilitation and ongoing care programmes to people referred to the urgent care and Reablement service.
• To carry out goal focused programmes designed by the clinical team with the aim of maintaining people at home or returning people to their own home after a period of hospitalisation, illness or not coping.
• To provide any essential care to maintain a persons health and wellbeing and feedback to the team regarding ongoing care needs.
• The post holder will receive regular supervision from an appropriate member of the team.

Dimensions

• This post has no budgetary responsibility; however, the post holder is responsible for demonstrating cost consciousness.
• You will be required to work across different bases and community settingswhich may include clients own home, residential or nursing homes or hospital
• Work with a variable caseload allocated on a daily basis.
• You will be required to complete all essential training in accordance with CityCare policy and procedures plus any other identified training.

Clinical

• To undertake rehabilitation and evaluation of clients care programmes working either: Alongside a clinician or Independently in consultation with a senior member of the team.

• To use skills in motivation, negotiation and facilitation to achieve desired outcomes.
• To occasionally provide and fit equipment following an emergency or crisis intervention and assessment from a qualified member of staff.
• To educate clients and their carers, under the guidance of a qualified member of staff in the safe and correct use of equipment.
• To work in a variety of settings that may include clients own homes and care homes.
• To ensure effective communication and exchange of information with clients/carers through direct contact, written communication and telephone contact.
• To liaise with multi-professional teams and other agencies to ensure good outcomes for clients.
• To adapt the approach used to take account of clients/carers individual circumstances and to feedback to relevant clinician. These may involve complex, unpredictable and difficult situations e.g. challenging behaviours, family dynamics or mental health needs.
• To feedback, monitor and update on the progress and needs of clients/carers to the relevant clinical staff.
• To write and maintain accurate and comprehensive records in line with City Care Policy and procedures.

Organisational

• To comply with health and safety requirements and to maintain and adhere to the organisations policies and procedures.
• To undertake administrative, clerical and housekeeping duties to promote good practice and organisation within the team.
• To ensure effective use of time and organisational skills to maintain a range of activities which may require flexibility at short notice.
• To maintain appropriate statistical returns in line with CityCare and Legal requirements. This will involve data entry and storage in paper and/or computer format.
• To assist in the organisation of home assessment visits and accompany the clinician when necessary.
• To actively contribute to the promotion and marketing of the service.
• To plan and prioritise own workload.
• To assist with induction of new staff including taking basic training sessions

Education and Development

• To attend organised training sessions and complete all relevant competences within agreed time frames.
• To be involved in appraisal systems, clinical supervision, and be active in identifying aims and objectives for personal development in line with City care Policy.
• To keep an up-to-date CPD portfolio.
• To assist in the training and development of others (new members of staff, new RSWs, students and visitors to the service).
• To keep up to date in basic IT skills in line with the data collection records.
• To participate in appropriate in-service training and individual learning with specific and measurable outcomes.
• To undertake any other duties that may be reasonably required by clinicians.

Person Specification

Knowledge and skills

Essential

• Basic understanding of community care objectives and practices.
• Awareness of rehabilitation and promoting independence.
• Understanding of and commitment to supporting equality and valuing diversity.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Ability to work under direction and guidance of clinical / senior staff.
• Ability to prioritise and plan workload.
• Ability to contribute to team working.
• Ability to work autonomously and demonstrate initiative.

Desirable

• Awareness of the main issues in service delivery affecting citizens
• Understanding of the role of intermediate care.
• Basic understanding of the roles of the members of the M.D.T.
• Assertiveness, effective delegation skills

Qualifications

Essential

• Completion of a basic education.
• Desire to, or working towards NVQ level 2 in Health and Social Care.

Desirable

• NVQ level 2 (Care or Health) or equivalent, or equivalent competency framework

Special Requirements

Essential

• All appointments are subject to satisfactory medical clearance and the ability to cope with the demands of the role.
• This post requires shift working between 7am -10pm 5 days over 7 including weekend and bank holidays.
• Full UK driving licence access to own car and the ability to travel between locations is essential to this role.

Experience

Essential

• Experience of working with older people. This could include substantial voluntary work or work in a related field e.g. housing.
• Experience of record keeping and I.T.
• Awareness of Health and Safety.

Desirable

• Experience of multidisciplinary team working, knowledge of equipment, adaptations, and all ADL.
• Experience managing own work in a team setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a patient based caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. As a member of the team and one of the employers they will be expected to set an example to others, assist in education and training and to play a full role in target achievement and service development.

Clinical Responsibilities:

• The GP will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations, visiting patients at home and in nursing homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence as required.
• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Screen patients for disease risk factors and early signs of illness.
• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate in line with the practice timeline guidelines.
• Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE.
• Ensure appropriate follow up of patients.
• Record clear and contemporaneous computerised consultation notes to agreed standards.
• Collect data for audit purposes.
• Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
• Prescribe generically whenever appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance).
• Work with and support other members of the primary health care team in delivering high quality primary care.
• Promote the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council, Department of Health, and local CCG.
• Play a role in the practice achieving agreed QOF and other key performance indicator targets.
• Take responsibility for targets and services allocated, e.g. a QOF area or an Enhanced Service.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• Commitment and contribution to achievement of the highest possible quality standards such as the QOF and other targets.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contribute to evaluation/audit and clinical standard setting within the organisation.
• Attendance at regular in-house governance and educational meetings and training as well as events at other agencies as appropriate.
• Assist with the training of other staff members and also with the education of doctors and nurses in training as appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• As a GP you will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The GP will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Identify the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Make effective use of training to update knowledge and skills.
• Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Report potential risks identified.

Equality and Diversity:

The GP will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The GP will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of Practice Development.

Quality:

The GP will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The GP will recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.

Person Specification

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• EMIS/Systmone/Vision user skills.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Excellent interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow clinical policy and procedure.
• Experience with audit and able to lead audit programmes.
• Experience with clinical risk management.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated, forward thinker.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Commitment to ongoing professional development.
• Effectively utilise resources.
• Punctual and committed to supporting the team effort.

Clinical Knowledge & Skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP.

Experience

Essential

• Experience of working in a primary care environment.
• Experience of continued professional development.

Desirable

• Experience of QOF and clinical audit.
• Experience of medicines management.
• General understanding of the primary care contract.

Eligibility

Essential

• Full GMC registration.
• National Performers List registration (England), noting that confirmation on this list is adequate for DBS confirmation.
• Primary Medical Services Performers Lists (Scotland).
• All Wales Medical Performers List and All Wales Locum Register (Wales).
• Northern Ireland Primary Medical Performers List (PMPL) (Northern Ireland).
• Appropriate defence indemnity (MPS/MDU).
• Evidence of current validation.
• Evidence of last appraisal.
• Eligibility to practice in the UK independently.

Qualifications

Essential

• Qualified GP.
• MRCGP.
• Vocational Training Certificate or equivalent JCPTGP.
• General Practitioner (Certificate of Completion of Training CCT).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

Cruddas Park Surgery

178 Westmorland Road

Newcastle upon Tyne

NE4 7JT

United Kingdom

Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Provide a professional and efficient reception service to a range of imaging modalities within the Radiology department.

To greet and reassure patients on arrival and give them clear instructions ensuring a patient centred service is maintained at all times.

Supporting clinical colleagues in organising the daily running of the Radiology department and maintaining patient flow through the department, whilst keeping patients informed of any delays.

To liaise with clinical staff to ensure smooth running of clinics and to develop good working practices and relationships with the team.

To provide advice and information to patients regarding their appointments, clinic arrangements etc, resolve queries from patients and relatives in relation to these areas and reassure nervous patients.

Maintain high levels of accuracy and concentration, with frequent interruptions. High levels of concentration required when updating patient records, attending patient on the system, handling notes, filing, accessing patient details, answering queries and processing other data.

Have in depth knowledge of various trust systems.

Register new patients and add referrals on request if required.

To arrive patients and check patient demographics with accuracy, changing details where required.

To go through the MRI questionnaire with MRI patients on arrival and raise any concerns to clinical staff.

To complete the relevant paperwork, once status has been established. For example, private patients need to sign (once completed by staff) an agreement and determination of charges form and take credit or debit card payments.

To assist with any queries that private patients may have with regard to the cost of imaging, billing and funding.

To provide support and cover to the Private Patient Administrator as and when required.

Deal with patient queries face to face and on the telephone which can sometimes be challenging in nature. Occasional exposure to emotional circumstances.

Keep up to date with relevant policies including safeguarding and understand escalation processes.

Complete any other administrative duties as deemed necessary.

Occasionally booking or cancelling short notice appointments as required and communicating these short notice changes to patients via the telephone.

To input radiology examination details, as requested, onto the radiology management system CRIS.

To pass on queries to colleagues within the team ensuring that patients are communicated with in an effective manner.

Ensure that outcomes of radiology procedures are recorded appropriately on PAS ensuring the correct appointments have been booked.

To organise transport, interpreters or anything else necessary to facilitate appointments as required within Trust guidelines for patients appointment at the hospital.

To deal with daily queries arising, either in person or over the telephone, from patients, other departments and members of staff, other hospital departments and GP practices. Directing any queries, that cannot be solved, to the relevant personnel.

Have an understanding of the transport arrangements for each geographical area and notify them that a patient is ready to collect. Keep patients informed and escalate any issues to the relevant senior manager.

To contact patients in accordance with DNA protocols, rebooking appointments where appropriate and informing colleagues within the Radiology Booking team.

To understand own level of development and accountability in relation to team structure.

Identify own learning needs from practice and plan personal development with assistance of manager following appraisal.

Attend all mandatory training sessions and other training as appropriate, as well as completing any staff surveys or supporting with audits.

Complete all mandatory and statutory training as requested by the Line Manager.

Receptionists will support new starters and demonstrate tasks.

Occasionally required to take private patients payments and make refunds.

Working flexibly across the team, covering all Reception areas across the department to ensure the work of colleagues is covered during peak periods or absence/annual leave.

Work on a computer for most of the working day. Light physical effort using keyboard for long periods and occasional sorting, filing notes.

Exposure to unpleasant conditions is rare. Use VDU equipment is continuous.

Person Specification

Experience

Essential

• Experience in an office/reception environment
• Good communication/interpersonal skills
• Ability to sort into numerical and alphabetical order

Desirable

• Previous experience in an NHS environment
• Experience in workload management

Qualifications

Essential

• GCSE Maths & English (or equivalent)

Knowledge

Essential

• Knowledge of using computer systems

Desirable

• Knowledge of booking appointments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

Robert Jones & Agnes Hunt Orthopaedic Hospital

Gobowen

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)