Job description

Job responsibilities

We would welcome applications from those who meet the essential criteria as set out in the person specification. This includes having a qualification (pass or distinction) in audio transcription, word processing or have relevant experience.

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Person Specification

Educations and Qualifications

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
• Business and Administration Level 3 NVQ or equivalent experience

Desirable

• Audio typing or medical secretary qualification
• Proofreading qualification or evidence of advanced keyboard skills

Knowledge Skills and Abilities

Essential

• Excellent verbal and written communication skills
• Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Confidence to handle difficult conversations with patients, relatives and carers
• Ability to handle difficult conversations professionally and sensitively
• Strong organisational and prioritisation skills
• Proficient IT skills, including Microsoft Office packages
• Ability to work accurately under pressure and meet deadlines
• Attention to detail

Desirable

• Understanding of RTT pathways and NHS performance targets
• Knowledge of NHS systems and processes
• Understanding of medical terminology

Experience

Essential

• Previous admin or secretarial role
• Experience dealing with members of the public by telephone and in person

Desirable

• Previous NHS experience
• Experience of clinical correspondence or digital dictation systems
• Experience supporting patient pathways and waiting list management

Personal qualities

Essential

• Professional and patient-focused approach
• Ability to work independently and as part of a team
• Flexible and adaptable approach to work
• Commitment to confidentiality and data security
• Demonstrates Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 2AX

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge & Experience

Essential

• Experience of dealing with the public, both on the telephone and in person

Desirable

• Clerical/administrative experience
• Previous NHS experience
• Understanding of medical terminology

Skills & Abilities

Essential

• Effective and polite manner when dealing with people
• Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
• Ability to work effectively in a busy team
• Ability to work on your own, using your own initiative if required
• Effective Organisational skills
• Good IT skills
• Attention to detail
• Ability to adapt to use new computer packages and programmes
• Confidence to handle difficult conversations with patients, relatives and carers

Qualifications & Training

Essential

• Educated to GCSE, grade C or above (or equivilent) in English Language and Maths
• Business and Administration Level 3 NVQ or equivalent experience
• Qualified in word processing or audio typing (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Weston General Hospital

Grange Road

Weston-super-Mare

BS23 4TQ

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

• Experience of working within an office environment
• Experience of working in a public facing role

Desirable

• Experience of working in a public facing role

Further Training

Essential

• Knowledge of / experience of using information and/or customer service systems
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word

Desirable

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

Essential

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Weston Park Hospital

Whitham Road

Sheffield

S10 2SJ

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.

To support your application, it is essential that you provide specific examples from your work history demonstrating how you meet the person specification, and essential and desired criteria for the role in the WFM team. Clearly citing the role or roles in which you gained the knowledge and applied the skills and experience being asked for. If you have transferrable skills that are relevant these should also be outlined.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the Direct Gov website for further information regarding eligibility.

Please note this vacancy may be closed early if sufficient suitable applications are received so we encourage an early application.

Person Specification

Education

Essential

• Educated to A level standard or equivalent relevant experience

Experience

Essential

• Experience working in an office facilities environment, including supporting meeting room bookings and set-up, coordinating maintenance tasks, and carrying out health and safety activities

Experience

Essential

• Managing, prioritising and completing concurrent administration and practical tasks, keeping to deadlines.

General Statement

Desirable

• NICE is introducing Copilot across Microsoft apps, and the Workplace and Facilities Management team use AI to support everyday tasks. Applications prepared with the assistance of AI will not be automatically excluded. However, please tell us if you have used AI at any stage in the preparation of your application

Skills

Essential

• Experience using online platforms, apps or software, including Microsoft tools, to manage administrative tasks and order goods or services.

Skills

Essential

• Ability to communicate confidently with individuals at all levels both within and outside the organisation, using the appropriate use of tact and persuasive skills as appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NICE – The National Institute for Health and Care Excellence

Address

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

United Kingdom

Employer's website

https://www.nice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will ideally have experience in a healthcare environment, be passionate about improving patient care and will have an interest in Cardiology. Previous experience in performing ECGs and fitting ambulatory monitors is desirable but not essential as full training will be given. You will join our existing ECG team comprising of 9 Cardiographers who support our wider cardiac physiology team.

Please see full job description for detailed role requirements.

Person Specification

Qualifications

Essential

• 3 GCSEs at C level or above
• BLS

Desirable

• SCST qualification
• Previous ECG training

Experience

Essential

• Performing ECGs
• Fitting ambulatory monitors

Desirable

• Training junior members of staff/students
• Previous NHS experience

Technical Skills and Competencies

Essential

• Computer literate e.g. Microsoft Office

Knowledge

Essential

• Identify and escalate acutely unwell/deteriorating patient

Desirable

• Significant ECG abnormalities

Other

Essential

• Awareness of own limitations
• High attention to detail
• Ability to deal with occasionally emotionally challenging situations
• Ability to deal with occasional unpleasant conditions
• Problem solving

Desirable

• Attended for informal visit

Personal Attributes

Essential

• Teamwork with demonstrable experience
• Work well under pressure
• Good level of general fitness

Language

Essential

• Able to speak English as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Implement case load supervision to monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards.

Participate in regular clinical supervision as per Trust policy

Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.

Provide information, education and support for family members, carers and other relevant professionals.

Give/receive regular managerial/clinical supervision as per Trust policy.

Ensure the clinical environment is conducive to promote service users health, safety and well-being, thereby preserving and respecting each service users personal dignity, privacy, religious and cultural beliefs.

Ensure record keeping is in accordance with Professional and Trust standards.

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code.

Work in a professional and collaborative manner with the Multi-disciplinary team.

Participate and promote positive intra-agency working.

Participate and assist in setting standards of service user care based on sound research findings.

Person Specification

Qualifications

Essential

• Up to date Professional Registration (to be maintained), on the appropriate part of the NMC register and hold a current NMC registration.
• Assessor/Mentorship Training*

Desirable

• Post registration training in relevant field
• Leadership/Management training

Experience

Essential

• Experience of working in an acute environment.
• Experience of mentorship, supervision and coordination of staff.
• Experience of Care Planning process
• Working in a multi-agency framework
• Demonstrate a contribution to change management process
• Experience in positive leadership of a team
• Demonstrate experience of problem solving approaches
• Recovery Model
• Mental Health Act (1983)
• Effective Care Coordination
• Relevant National policies and guidance
• Evidence based and reflective practice
• Mental Capacity Act
• Vulnerable Adults Procedure and Child Protection.
• Safety, Privacy and Dignity Guidelines

Skills

Essential

• Demonstrate sound leadership qualities and an understanding of management styles
• Understanding of quality and change in the clinical setting
• Ability to delegate and coordinate
• Ability to work to deadlines
• Ability to utilise Assessment skills and tools effectively
• Ability to communicate in a variety of settings.
• Ability to maintain accurate and up to date clinical records
• Able to present factual information and refer questions to others where appropriate
• Able to deal with sensitive issues with tact and diplomacy
• Ability to develop effective interpersonal relationships with colleagues
• Effective time & workload management
• Ability to work to deadlines
• Ability to identify and minimise risk effectively
• IT skills
• Ability to travel in the course of performing duties

Desirable

• Project Management
• Formulation of reports
• Presentation skills
• Resource and Budget management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Harry Blackman House

Peasley Cross Hospital

St Helens

WA9 3DE

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

An outline of the job is above. For the full job description please see the supporting document on the right/below.

The post is part-time (30 hours) and will be based primarily at Brooklands Medical Practice. The usual working hours are to be arranged but will be between 08:30 and 18:30 Monday to Friday.

Salary will be in the range of £49,387 to £56,515 depending on experience (pro rata to full time of 37.5 hours per week). We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). [The post is not subject to Agenda for Change terms and conditions.]

Recruitment process

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. The information you provide should be clear and concise.

Whether or not you choose to use AI tools to support the development of your application, you must ensure that your responses are concise, personalised, written in your own voice, and accurately reflect your skills, experience, and how you meet the role criteria. Applications that appear generic, excessively wordy or not representative of the applicant will not be scored.

The closing date for applications is 07/10/26. This date may be brought forward if there are a large number of applications, so please do not delay.

Short-listed candidates will be informed via email / phone.

Formal interviews will be held in the end of October 2026.

Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.

Person Specification

Qualifications

Essential

• A good standard of grammar and spelling in the English language.
• General education to GCSE level or equivalent.
• You must be eligible to work in the UK. Visa sponsorship is not available for this role, and there is a significant training period. Therefore you must meet one of the following requirements: British or Irish citizen, or, indefinite leave to remain in the UK, or, a Student Visa that allows you to work the required hours and which expires no less than 18 months after the application closing date. If you are a British or Irish citizen, state that, and otherwise state your visa status.

Desirable

• Training or qualifications in customer service, IT or other related areas.

Experience

Essential

• The ability to produce accurate and thorough work, including alphabetical filing.
• Experience of using computers, with good keyboard skills.

Desirable

• Experience of dealing with the general public.
• Administrative or clerical experience.

Personal Skills and Abilities

Essential

• A friendly and approachable manner, with good people skills, showing understanding, care and assertiveness when appropriate.
• The ability to communicate clearly and effectively (both verbal and written) with a wide range of individuals.
• The ability to be well-organised and prioritise work.
• A conscientious approach and commitment to working in an adaptable and flexible manner.
• The ability to work calmly and effectively and deal with multiple demands even when busy.
• The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
• The ability to deal with personal information sensitively and respect people's right to confidentiality.
• The ability to work positively as a member of a busy team.
• The ability to give good and regular attendance.

Desirable

• A commitment to support the delivery of the best possible service to a diverse inner-city population.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Better Health MCR

Address

Brooklands Medical Practice

594 Altrincham Road

Manchester

M23 9JH

United Kingdom

Employer's website

https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Provide a high standard occupational therapist service to NELFT CYP ARFID service to children and young people referred to NELFTs CYP community eating disorder service ARFID pathway
• The post holder will be responsible for a defined caseload, working autonomously with access to supervision and MDT support
• The post holder will provide functional assessment of children and young people with ARFID and deliver individualised intervention aimed at maximising function with the support and in consultation with MDT
• The post holder will contribute to planning , coordinating and evaluating the occupational therapy input to CYP ARFID team.

The post holder will be responsible for managing their own workload, prioritising tasks effectively, and ensuring deadlines are met. They will be expected to work independently as well as part of a team, demonstrating flexibility and a commitment to high standards. The role may involve working across multiple sites and requires excellent communication and organisational skills.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period This post will be subject to a probationary period.

High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, Goodmayes ) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,870 to a maximum of £6,137 p.a. pro rata for part time).

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.

For an informal chat or to arrange a visit, please contact:

Name: Rory Harnett

Job title: Service and Strategic Lead

Contact Number: 0300 555 1216

Email: [email protected]

Person Specification

Qualifications

Essential

• Diploma/Degree in Occupational Therapy
• Member of the Health Care Professionals Council
• Evidence of Continuing Professional Development

Desirable

• Member of British Association of Occupational Therapy

Experience

Essential

• 3 years post registration experience as an Occupational Therapist
• Minimum 2 years post registration experience in paediatric OT
• Experience of working in an MDT
• Supervisory and appraisal skills of junior staff, including students and support staff.

Desirable

• Audit/research experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Orchard Health Centre

Barking

Greater London

IG11 7RS

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

RESPONSIBILITIES

To provide a friendly, professional and helpful first point of contact for patients and visitors to the Surgery.

• To deal with patients by telephone, face-to-face, email and through the Practice's online triage system.
• To assist patients with appointments, queries and requests and direct them to the appropriate service, clinician or member of the Practice team.
• To undertake a range of reception and administrative duties to support the smooth and effective running of the Practice.
• To process patient information and administrative work accurately and in accordance with Practice protocols.
• To maintain patient confidentiality and comply with information governance and data protection requirements.
• To work collaboratively with both clinical and administrative colleagues.
• To remain calm, professional, helpful and courteous when dealing with patients, including during challenging or difficult interactions.

TASKS

TELEPHONE

1. To log in to the Practice telephony system and respond to telephone calls as quickly and effectively as possible.
2. To deal with, transfer or escalate calls as appropriate, following Practice protocols.
3. To accept, record and transmit information accurately using EMIS, online triage system, generic email and other Practice computer systems.
4. To assist patients with queries, requests and access to appropriate services.
5. To provide a professional, calm and courteous service, including when dealing with challenging or difficult telephone interactions.
6. To maintain confidentiality when discussing patient information over the telephone.
7. To log out of the telephony system at the end of each working session.

RECEPTION

To receive patients and visitors arriving at the Practice in a welcoming, friendly and professional manner.

1. To assist with patient queries and requests or pass messages to the appropriate person.
2. To confidently navigate patient records using EMIS, Docman and other Practice systems in order to assist with patient queries.
3. To make appointments for patients with the appropriate Practice service using EMIS, where required.
4. To assist patients with the Practice's online triage system, including explaining how to access and use the service and directing patients to the appropriate route where required.
5. To handle queries and requests for information or services and ensure that they are dealt with appropriately or transferred to a GP, healthcare professional, member of staff or outside agency in accordance with Practice protocols.
6. To respond appropriately to patient queries received through generic email and other electronic communication channels, ensuring enquiries are dealt with or passed to the appropriate person.
7. To maintain a professional and courteous approach at all times, including when dealing with challenging situations.

ADMINISTRATION

To undertake general administrative duties required for the smooth running of the Practice.

1. To process repeat prescription requests and deal with prescription-related administrative queries in accordance with Practice protocols.
2. To undertake DOCMAN administration, including receiving, scanning, attaching, coding and filing correspondence accurately into the correct patient's medical record and routing correspondence to the appropriate clinician or team.
3. To process incoming hospital letters, clinic correspondence and other clinical documentation, ensuring that information is accurately recorded and reaches the appropriate clinician or member of the Practice team.
4. To undertake general filing and maintain accurate and appropriately organised patient records.
5. To respond to patient emails and electronic enquiries appropriately and within Practice protocols.
6. To undertake administrative work relating to QOF call and recall lists when required.
7. To assist with deductions from the Practice patient list/records in accordance with Practice procedures and guidance.
8. To assist with administrative backlogs and other Practice administrative work as required.
9. To accurately enter, update and maintain patient information using EMIS, Docman, online triage system and other Practice systems.
10. To ensure that all patient information is handled securely and confidentially and in accordance with Practice policies, information governance requirements and data protection legislation.

GENERAL

To assist as required during periods of staff holiday, sickness, increased workload or other operational requirements.

1. To work collaboratively with clinical and administrative colleagues, supporting one another and contributing positively to the wider Practice team.
2. To undertake any other reasonable duties appropriate to the role as requested by the Practice Manager or Partners.
3. To attend and complete Practice training and develop the knowledge and skills required for the role.
4. Full training will be provided on Practice systems, including EMIS, Docman, online triage system and relevant Practice processes and protocols.
5. To follow all Practice policies, procedures and protocols and raise any concerns with the Practice Manager.
6. To maintain a professional, respectful, helpful and courteous approach towards patients, colleagues and other healthcare professionals.
7. To remain calm and professional when dealing with challenging situations and seek assistance from an appropriate colleague where necessary.
8. To contribute to the Practice's commitment to providing safe, compassionate and high-quality care to patients.
9. To maintain confidentiality at all times and not disclose patient or Practice information except in accordance with Practice procedures and relevant legislation.

Person Specification

Skills and Abilities

Essential

• Confident using IT systems, including Microsoft Office, email and computer-based systems.
• Ability and willingness to learn new IT systems and software as they are introduced.
• Good verbal and written communication skills.
• Ability to communicate clearly and professionally with patients, colleagues and healthcare professionals.
• Good organisational skills and ability to prioritise workload.
• Accurate and methodical approach with good attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to deal appropriately with challenging or difficult situations.
• Ability to follow Practice policies, procedures and protocols.
• Ability to work independently and as part of a team.
• Ability to recognise when assistance is required and seek support appropriately.

Desirable

• Experience using EMIS, Docman and Accurx.
• Experience working with electronic patient records.
• Experience of processing electronic correspondence and online patient requests.
• Knowledge of NHS services and Primary Care processes.

Qualifications

Essential

• Good standard of general education.
• Ability to read, write and communicate clearly.
• Willingness to undertake relevant training and learn new systems and procedures.

Desirable

• Qualification or training in administration, customer service, healthcare or a related area.
• Relevant NHS or Primary Care training.

Experience

Essential

• Experience of working in a customer-facing, administrative or service environment.
• Experience of dealing with members of the public in a professional and courteous manner.
• Experience of using computerised systems as part of a working environment.
• Experience of handling confidential or sensitive information.
• Experience of working in a busy environment and managing multiple tasks.

Desirable

• Previous experience in a Primary Care setting, such as a GP Practice, Primary Care Network or other NHS primary care environment.
• Previous experience working in an NHS or healthcare setting.
• Experience using EMIS, Docman, Accurx or other GP Practice systems.
• Experience processing prescriptions or prescription-related queries.
• Experience processing clinical correspondence, scanning, coding and filing documents.
• Experience using an online consultation or triage system.
• Experience undertaking patient recalls, QOF-related administration or patient list administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forge Close Surgery

Address

Forge Close Surgery

Forge Close

Bromley

BR2 7LL

United Kingdom

Employer's website

https://www.forgeclosesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

1. Job Summary

A clinical fellow post at Guys and St Thomas offers an exciting opportunity to gain experience in a wide range of complex infection cases expected in a large acute and tertiary referral teaching hospital.

he post may also involve acquiring laboratory skills in Microbiology and Virology and applying these to a ward-based consult service on the Guys, St. Thomas, Royal Brompton or Harefield site, or to looking after infectious diseases in-patients on the St. Thomas site. It may be possible to tailor the location in discussion with the service lead and local training faculty lead.

Specimens are received from a wide range of departments including: Intensive Care Unit, HIV & Genitourinary Medicine, Renal Dialysis and Transplantation, Oncology, Haematology, Orthopaedics, Cardiothoracic Surgery, Haematology, cardiac and lung transplantation, specialist respiratory medicine (including cystic fibrosis), Evelina London Childrens Hospital (including the Neonatal Unit), Obstetrics, and Occupational Health. The Department also provides a comprehensive service for local Primary Care Trusts.

3. Direct clinical responsibilities

Clinical consultation/microbiology & virology laboratory service: The clinical and diagnostic services are fully integrated. Most clinical work involves liaison with the diverse clinical specialities in the Trust. This may be via clinical consults comprising bedside assessment of referred patients or patients with significant microbiological or virological results, or telephone advice.

The Dept supports a wide range of specialist services via MDTs including vascular graft infections, endocarditis, diabetic foot and TB.

There is a specialised inpatient ward with facilities to manage HCID cases and predominantly single room mix for general infection cases.

There is a very large ITU service including a regional severe respiratory failure service.

The trainees work one to one with the infection consultant but are also expected to review referrals on the wards.

4. Clinical service routine

The post holder may be required to undertake other duties in line with the grading of the post as may be required by the head of department. Staff should recognise that job descriptions reflect the core activities of a post at a particular time and that as the Institution and the individual develops there will inevitably be changes in the emphasis and duties of the post. The Trust expects that all staff will recognise this and adopt a flexible approach to work and be willing to participate in training. If changes to a job description become significant the job description should be reviewed formally by the Head of Department and the post holder. At all times staff must conduct themselves and carry out their duties in a manner which supports the Trusts equal opportunities policy and ensues that the working and learning environment provided within the Trust is free from bias or harassment.

The junior doctor accepts that he/she will also perform duties in occasional emergencies in unforeseen circumstances at the request of the appropriate Consultant, in consultation where practicable with his colleagues both junior and senior. It has been arranged between the Professions and the Department of Health that while they will perform such duties, the Secretary of State stresses that additional commitments arising out of this sub-section are exceptional; in particular, the junior should not be required to undertake work of this kind for long periods of time.

5. On-call

The postholder will be on the pay scale commensurate with their grade/experience. Rotations that involve the Guys or St Thomas sites would include an on call commitment at a 1 in 10 frequency weekday nights (Monday-Friday) as first on call for Infection (Microbiology and Virology) advice to the Trust. If on call, the postholder would also be expected to cover the High Consequence Infectious Diseases (HCID) service, if activated, and after appropriate training. This will include being contactable via mobile telephone. The StR on call will be covered at all times by a Consultant Virologist and Consultant Microbiologist from the department. The oncall commitment of this post will be timetabled with other junior medical staff in the Department to accord with the requirements of the New Deal and European Working Time Directive.

This can be discussed further to provide detail on the arrangements which will apply in varying circumstances.

6. Teaching responsibilities

The Departments provide training and teaching for a wide range of professional groups, including postgraduate doctors in training, medical students, nurses, allied health professionals and laboratory staff. On occasion the postholder will be expected to contribute to the teaching of medical students. Especially when they become more senior, they are encouraged to get more involved in postgraduate teaching and teaching of nursing staff and allied health professionals. Attendance at relevant teaching courses run by the Trust is encouraged.

7. Research possibilities

The post holder can be supported to develop R&D skills through participation in ongoing research projects. There are extensive research projects ongoing within the department and a well resource research infrastructure. The CIDR has particular interests in the pathogenesis and epidemiology of hospital-associated infection (especially C. difficile and MDR-Gram negative bacteria), S. aureus bacteraemia, and novel diagnostics, as well as an interest in Covid-19.

8. Clinical audit

There is an active clinical audit programme within theDepartment. The postholder is expected to lead audit projects through the 'audit cycle'. The Trust Clinical Audit Department provides advice and support in all aspects of clinical audit.

9. Management training

Experience should be gained, under supervision, in planning departmental policies and developing leadership qualities to implement them. Post-holders routinely take on responsibilities such as management of the on call rota and organisation of the Tuesday morning educational Seminars. Once post-holders have achieved a certain seniority, they will be expected to attend meetings such as diagnostic service meetings, Infection Control meetings and senior staff meetings. Attendance at appropriate management meetings and training courses is encouraged towards the end of the training programme.

10. University links

Guys, Kings College & St Thomas School of Medicine (GKT) is a School of Kings College London. GKT is the largest free-standing medical and dental school in the UK with a projected annual intake of approximately 360 medical and 150 dental undergraduate and over 400 full time and part time postgraduate students. The GKT Department of Infectious Diseases comprises the Microbiology and Virology staff on the Guys, St Thomas and Denmark Hill campuses and their work is closely integrated with the GSTT Directorate of Infection. Members of the Departments of Infectious Diseases, Immunobiology, Rheumatology, Renal Medicine, Transplantation, the Neuroinflammation group and some members of the current Immunology Department at Denmark Hill, form the Division of Infection, Immunology and Inflammatory Diseases (DIIID).

Person Specification

Quallifications and training

Essential

• MBBS or equivalent
• Full GMC Registration and hold a licence to practise
• Full MRCP (UK) or equivalent

Desirable

• Higher degree (e.g. MSc, PhD or MD)

Clinical Experience:

Essential

• Experience of managing infections in a range of patient groups
• Experience of managing patients on an acute unselected medical take (ST1-2 level CMT or equivalent).

Desirable

• Experience working in clinical Microbiology, Virology or Clinical Infectious Diseases departments
• FRCPath Part 1 or CICE examination

Knowledge and Skills:

Essential

• Ability to work as an effective member of a multidisciplinary team
• Ability to prioritise clinical need
• Ability to work without direct supervision where appropriate
• Proven ability to conduct clinical audit

Desirable

• Experience in clinical guideline development

Research

Essential

• Understanding of the principles and applications of clinical research

Desirable

• Evidence of original research

Teaching:

Essential

• Experience of undergraduate and post graduate training

Management

Essential

• Evidence of understanding of the role of clinical management

Other

Essential

• Evidence of understanding of and adherence to the principles of Good Medical Practice set out by the General Medical Council

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

St Thomas/Guy's/Brompton/Harefield

Westminster Bridge Road

London

SE1 7EH

United Kingdom

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing.
• Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

Skills/Knowledge

Essential

• Excellent communication and organisational skills
• Excellent keyboard skills
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion.
• Ability to work under pressure.

Desirable

• Knowledge of information systems i.e. PAS, RiO

Other job requirements

Essential

• Ability to travel between clinics to cover when required.

Personal Qualities

Essential

• Able to work on own initiative and be self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Responsible for the management of clinics and waiting lists, within Community Paediatrics. Inclusion Services (Speech and Language Therapy, Physiotherapy and Occupational Therapy), Health Visiting & EHC
2. Prepare and track clinical records for all patients booked within the CBS, ensuring that appropriate records such as referral letters are filed/stored appropriately in accordance with the Trusts Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to the patients appointment
3. Responsible for the management and booking of appointments on the Patient Administration System (RiO) system as well as the Choose & Book system
4. Responsible for calling the parents/carers of children who have not attended their appointments in order to ascertain the reason why and rebook a new appointment within the appropriate targeted timescales
5. Responsible for carrying out any clinic changes/cancellations on the RIO system in accordance with the CBS Standard Operating Procedures (SoP).

Appointment/Pre-Clinic Activity

1. Booking appointments within the appropriate clinic rules and within appropriate timescales in accordance with the CBS SoP, this will include both making calls to parent/carers as well as receiving calls
2. Supporting the directorate on national targets e.g. 18 week Referral to Treatment (RTT), as well as Choose and Book (CaB
3. Ensure Patients are offered a choice of appointment in line with national guidance, wherever possible (see point 2 above). Establishing if parental carers require interpreting services and liaising with Medical Secretaries to make appropriate arrangements.
4. Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinics utilisation, reasons for non attendance and rescheduling clinics as required.
5. Ensuring all referral letters are date-stamped and registered on the patient administration system RIO, within 24 hours of receipt within the CBS to ensure triage is arranged within the clinic rules. .
6. Responsible for collecting missing demographic details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation. .
7. Ensure that all clinic slots are fully utilised to avoid wasted capacity, where clinics are underutilised inform the Operational Team Leader or Central Booking Service & Activity Manager for appropriate action
8. Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by the clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules
9. Ensure all appointments made and/or changes made to existing appointments are confirmed by letter and recorded on the Patient Administration System (RiO)
10. Ensure all short-notice rescheduling of appointments are completed on RIO and followed up with a telephone confirmation with the parent/carer.

Post-Clinic Activity

1. Ensure accurate data inputting of the Community Paediatricians clinical activity onto the RIO system in line with the CBS SoP and Trust Targets (no later than day 7 of the end of the working month)
2. Liaise with Community Paediatricians, Therapists, Health Visiting Teams and Local Authority regarding any queries with data quality to ensure accurate data is recorde
3. Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes
4. Provide general non clinical information to patients and staff, while maintaining patients confidentiality

General duties

1. Responsible for the supervision of the workload and training staff in the Booking Service. This includes covering the work of junior staff when they are on leave
2. Taking part in the rotational tasks within the CBS, which includes ensuring all telephone lines are appropriately covered by staff on a daily basis
3. Ensure all standard operating procedures and codes of conduct are clearly adhered to and updated appropriately in line with guidance from the Central Booking Service &Activity Manager/Operational Team Leader
4. To be involved in, and to undertake, audits and validation/actioning of reports as appropriate, also reviewing work carried out by junior staff
5. Ensure that high levels of confidentiality, in accordance with the Data Protection Act and Caldecott Principles, are adhered to at all times
6. Partaking in an annual appraisal and agreeing a personal development plan which will include; attending all mandatory training and participating in meetings as appropriate
7. To take part in any pilots/trials of new technology in relation to clinic activity collectio
8. Receiving complex and/or sensitive information regarding patients including Child Protection referrals
9. Make up Patient Notes for all new patients and ensure their dispatch to the appropriate clinic
10. Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy
11. The post holder will be responsible for updating RIO following notifications of death by GPs and/or relatives
12. Undertaking other duties commensurate with this grade of post in agreement with the Central Booking Service Team Leaders and Management
13. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel.
14. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases
15. Post holder will ensure to follow the escalation policy (part of the SoP) to ensure that any issues with clinic times, waits, data inputting are raised with the CBS Team Leader and Management at all times.

Person Specification

Education and Training

Essential

• 5 GCSE passes or equivalent to, including English at C or above or relevant administrative qualifications
• RIO experience

Experience

Essential

• Previous Admin experience
• Experience of working with the General Public

Special Aptitude/Activities

Essential

• Competent in communication and organisation

Motivation and Disposition

Essential

• Ability to work as part of a team
• Ability to prioritise workload and use own initiative

Other relevant Factors

Essential

• Enthusiastic, Pleasant manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Gee House - Central Booking Service

Holborn Hill

Birmingham

B7 5JR

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To perform operating department duties under the direction of the Theatre Team Lead and assist the Consultants and work colleagues in a professional manner to ensure the smooth running, efficiency and high standards of patient care and safety. To maintain professional and individual accountability.

Surgical First Assistants (SFA) practice as part of the surgical team, under the direct supervision of the operating surgeon. Scrub skills would be an advantage.

The post holder will perform and assist in all aspects of surgical procedures to an expert level in line with personal competencies. They will be a point of knowledge for junior team members and act as a mentor to health professionals who wish to gain competencies within the field of surgery. The post holder will work with consultants in delivering and maintaining a high standard of surgical care before, during and after surgery.

Spencer Private Hospitals undertake a multiplicity of surgical procedures which include but are not limited to general surgery, orthopaedics gynaecology, urology, ENT and colorectal patients.

KEY RELATIONSHIPS

The SFA is clinically responsible to the consultant surgeon - working under the direction and supervision of the consultant surgeon as a member of the surgical team.

The SFA is professionally accountable for their own actions and advanced practice and must comply with the local policies and procedures of the Trust and work within the boundaries of personal competencies and professional codes of performance, conduct and ethics.

Line Manager is the Theatre Sister

Work in close liaison with the Theatre staff and Consultant users

Liaison with staffing agencies and other hospital departments, wards, porters

KEY RESPONSIBILITIES

To work within the recognised role and framework as published by the Royal College of Surgeons for Surgical Care Practitioners and adhere to their voluntary code of conduct (RCS The surgical team 2014)

To provide competent, skilled assistance to the operating surgeon during the intra-operative period, undertaking advanced practice and highly specialised skills required for a wide spectrum of cases.

To have specialist and expert knowledge of human anatomy/physiology in relation to the surgery being undertaken.

Support and promote the development of clinical capability within your team and its application in delivery of service outputs.

Utilise appropriate tools, routines and behaviours to coach and develop the capability of your team to do a little every day to improve and deliver exceptional care aligned to the Spencer Hospitals strategic priority domains.

You will play a pivotal role in ensuring the delivery of high-quality, patient-centred care and maintaining professional standards within the theatre setting. This is an exciting opportunity for a compassionate, forward-thinking, experienced SFA who is ready to be part of a skilled team, with a family atmosphere.

Personal/Professional Development

To take every reasonable opportunity to maintain and improve your professional knowledge and competence

To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.

Clinical

Be accountable in the participation of operational and decision-making processes in theatre

Organise a smooth efficient work pattern within the theatres with maximum efficiency of the resources available

Participate as a member of the theatre team and to carry out safety checks on swabs, instruments, blades, needles etc

Act as circulating (runner) member of the theatre team when required

Assist in the preparation of theatre instrument sets and consumables.

Aid the Consultant Anaesthetist as anaesthetic assistant.

To be familiar with WHO Surgical safety checklist and ensure compliance within the team.

To comply with theatre safety and operational policies in relation to swabs, instruments, blades and needles counts, storage and administration of drugs, diathermy and radiation

To administer controlled drugs in accordance with the Spencer Private Hospitals policy

To report promptly any accidents, incidents, complaints or unplanned occurrences to the Theatre Manager or Matron and be competent in using the Datix system of incident reporting.

To co-operate with all departments within the Hospital to promote a unified approach to patient care

To maintain suitable standards of hygiene, cleanliness and tidiness in the work environment

To complete the Operating register / theatreman / Sunrise accurately

To complete Patient Charge Forms for each patient.

To scrub for surgical cases as required and in line with competencies.

To assist consultants in surgery as per SFA role

Key recommendations to ensure safe surgical practice.

The role of the SFA should be undertaken by someone who has successfully completed a validated university programme of study that meets the nationally recognised standards (CODP 2018, AfPP 2016, CODP 2011), underpinning the knowledge and skills required for the role.

SFAs must ensure that they have appropriate indemnity cover.

The SFA scope of practice may be extended in line with service need

The SFAs name and designation must be recorded within the perioperative documentation.

The practitioner acting as Scrub Practitioner must be focused upon the management of the intraoperative care required by the patient and therefore must not assume the additional duties such as that of the SFA.

In the event, that an employer considers that a dual role is required in minor surgery, then this must only be undertaken by a registered practitioner and the decision should be endorsed by a policy that fully supports this practice and should also be based on a risk assessment of each situation to ensure patient safety.

The policy and risk assessment should identify the skills, knowledge and competencies required and the category of surgery and situations for which the employing organisation determines the dual role as acceptable. If this is not in place, as part of an effective clinical governance framework, then scrub practitioners must NOT undertake SFA duties in a dual role.

Roles and Responsibilities

Surgical First Assistant Assisting with patient positioning, should include tissue viability assessment

Skin preparation and draping prior to surgery

Superficial skin and tissue retraction with cutting of superficial sutures

Handling of tissue and manipulation of organs for exposure or access

Nerve and deep tissue retraction (The SFA can only move or place retractors under the direct supervision of the operating surgeon)

Cutting of deep sutures and ligatures under direct supervision of the operating surgeon

Assisting with haemostasis in order to secure and maintain a clear operating field including indirect application of surgical diathermy by the surgeon

Use of suction as guided by the operating surgeon

Camera manipulation for minimal invasive access surgery

Application of dressings as required

Person Specification

Personal Attributes

Essential

• Provide highly specialised emergency knowledge
• Remain alert and focused for long periods of time
• Long periods of peri-operative concentration
• Highly developed physical/clinical skills where accuracy is important

Qualifications

Essential

• Operating Department Practitioner
• RGN Level 1 / C&G 752/ODP Level 3
• Qualified Surgical First Assistant
• Current registration with Nursing and Midwifery Council or Health Care Profession Council

Desirable

• Diploma in Health Care Studies
• Registered Independent & Supplementary non-medical prescriber or working towards
• Masters level education or working towards
• Teaching or mentoring qualification
• Clinical Skills Module

Experience

Essential

• Ability to assess, plan and evaluate patient care
• Knowledge of research and evidence-based practice
• Catalyst for change
• Teaching and assessing/mentorship, or willing to undertake Knowledge of CQC
• HLS Teaching (Anaes)
• Assist consultants during operations
• Substantial specialist experience post accreditation
• Proven hands-on surgical experience
• Appropriate experience acquired to demonstrate a high level of clinical skill and excellent manual dexterity

Desirable

• Multiskilling - demonstrate competency in surgery / anaesthetics and recovery

Other

Essential

• Manual handling of patients and manoeuvring heavy instrumentation and equipment
• Frequent unpleasant working conditions; contact with body fluids, foul linen daily
• Daily contact with substances hazardous to health

Skills

Essential

• IT skills
• Committed team player
• Ability to deal with emergency situations within operating theatre department
• Checking patients documentation

Desirable

• Leadership, interpersonal and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals Limited

QEQM Hospital, Ramsgate Road

Margate

Kent

CT9 4AN

United Kingdom

Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached documents for the full job description and person specification for all details of the post.

Person Specification

Education & Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in a specialist area.
• Extensive knowledge of specialist area acquired through education, research or formal development.

Desirable

• Evidence of further relevant study in health inequalities / EDI

Experience

Essential

• Deep and broad up to date knowledge and understanding of EDI with significant senior level experience designing, delivering and evaluating effective EDI activities.
• Experience of working across a complex organisation to delivery cultural change across a range of activities projects and programmes.
• Demonstrable experience of establishing departmental objectives, plans and service standards and monitoring performance against those objectives.
• Experience of working with Microsoft Office packages including Office, excel, access, word, PowerPoint.
• Experience engaging with communities/patients/carers to listen, learn and influence change.

Desirable

• Knowledge and experience of the NHS and wider healthcare system

Knowledge

Essential

• Substantial knowledge and understanding of the current equality legislation, including knowledge of best EDI practice.
• Knowledge of WRES; WDES and other key reporting requirements of the NHS

Skills and Abilities

Essential

• Demonstrable diplomacy and discretion, able to work closely with stakeholders including very senior leaders.
• Proven ability to influence and inspire at all levels and across diverse stakeholder groups.
• Demonstrable persuasion and influencing skills to foster and maintain key relationships and networks at all levels.
• High level communication and interpersonal skills, with prove ability to communicate ideas and information effectively, both orally and in writing, varying the communication style to fit the audience and engaging and inspiring people at all levels.
• Able to deal with conflicting demands and make timely decisions and actions.
• Able to gather, interpret and apply data and metrics.

Work Related Circumstances

Essential

• Actively promoted and role modelled positive leadership behaviours, encouraging and supporting individual and team development and promoting diversity and inclusion.
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• lling to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Pennine Care NHS FT

Address

Pennine Care Trust HQ

225 Old Street

Ashton under Lyne

OL6 7SR

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be expected to participate in audit projects and must also demonstrate a strong commitment to training and clinical supervision. You will be expected to help maintain a stimulating learning environment including involvement in the in-service training programme.

The successful candidate will:

Deliver a high standard of evidence-based care

Be able to carry out complex holistic assessments

Make prompt clinically reasoned decisions

Participate in the discharge planning process

Supervise staff within the team and students on placement

Have a minimum of 2 years post graduate experience

Have evidence of post graduate training

Be able to work flexibly and adapt to changing working patterns as required.

Have a working knowledge of a broad range of conditions with proven clinical skills in this specialist area

In return for your hard work and dedication we can offer a friendly and welcoming team and all the support and continuing professional development you will need to make a difference to patients and staff. We have an excellent staff supervision system enabling our staff to be committed to developing both their service and themselves. Clinical Governance, research and audit activities are encouraged within the service.

All posts are subjected to Enhanced CRB checks the cost to be paid by the individual.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree in Physiotherapy
• HCPC registration

Desirable

• Clinical Educators Certificate
• Postgrad accredited study e.g. MSc in relevant health studies

Experience

Essential

• Advanced clinical knowledge relevant to the current environment and evidence of evidence-based practise in relevant health setting
• awareness of own strengths and limitations
• Knowledge of relevant national policies and guidance and relevant assessment tools
• Experience of line managing team including setting objectives, conducting appraisals and effective delegation and coordination
• Evidence of effective working within an MDT
• Experience of service development
• Demonstrate experience of problem-solving approaches
• Demonstrates continuous professional development

Desirable

• Audit and research in a clinical area

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills including presentation skills
• Have a flexible approach to working with good time management

Desirable

• Mentorship skills

Other

Essential

• Ability to travel to various hospital locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Whiston

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed duties and responsibilities:

Provide High Quality Care to Patients

The post holder must be medically qualified and maintain GMC specialist registration and hold a licence to practice

To develop and maintain the competencies required to carry out the duties required of the post.

To ensure prompt attendance at agreed direct clinical care Programmed Activities.

To ensure patients are involved in decisions about their care and to respond to their views.

Performance Management

To work with medical, nursing and managerial colleagues to ensure high performance in the following areas:

Clinical efficiency e.g. timeliness indicators, clinical indicators and the development of ambulatory pathways.

Quality of outcomes e.g. infection control targets, reducing re-attendance rates.

Financial management e.g. identification, implementation and achievement of cost improvement programmes and participating in efforts to ensure services are provided cost effectively e.g. managing locum agency spend, monitoring and managing the drug budget to target, ensuring accuracy of clinical data for the team.

Operational efficiency e.g. performance targets, demand management.

Medical Staff Management

To work with colleagues to ensure resident doctors hours are compliant in line with EWTD and New Deal.

To ensure that adequate systems and procedures are in place to control and monitor leave for junior medical staff and to ensure that there is appropriate cover within the clinical areas, including on-call commitments

To participate in the recruitment of junior medical staff as and when required.

To participate in team objective setting as part of the annual job planning cycle.

To be engaged in the process of annual appraisal and revalidation of all doctors in training, Trust doctors, Clinical Fellows and non-consultant grades as delegated by the Clinical Director/Divisional Manager.

Governance

To review clinical outcomes in designated area using external benchmarking data where appropriate, to identify and advise variances to the Service Director.

Participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented.

To work closely with the Directorate, Patient and Public Involvement panels in relation to clinical and services developments as delegated by the Service Director.

Participate in ensuring NICE requirements are reviewed and implemented and monitored in the speciality areas.

To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis.

To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the Service Director.

To role model good practice for infection control to all members of the multidisciplinary team.

Strategy and Business Planning

To participate in the business planning and objective setting process for the directorate and Trust where appropriate.

To represent the Trust at appropriate clinical networks/other external clinical meetings, as delegated by the Clinical Director.

Leadership and Team Working

To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national or local initiatives.

To work collaboratively with all members of the multi-disciplinary team and Partners as required.

To chair regular meetings for the specialties.

To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties.

Adhere to Trust/departmental guidelines on leave including reporting absence.

The postholder will be expected to take part in teaching, research and audit, and service meetings, keeping abreast with the constant change that the A&E Department requires to ensure that it runs efficiently.

Training, Quality Improvement and Research (into Educational Methods and Clinical Ophthalmology) is very much encouraged and there may be an opportunity to undertake a distance learning degree in Medical Education. Consultant staff undertaking / holding higher degrees in medical education are particularly welcome. The PGCert level higher degree in medical education (or higher as applicable) is part funded by the department.

The postholder is expected to undertake teaching duties in the management of patients (including those attending the Accident and Emergency Department) with regard to all adult learners, junior and non-training grade medical staff, orthoptic and optometry students and other professional and technical staff in training. They are expected to work in close association with fellow Consultants, Specialist Registrars, Fellows, and with members of various departments within the Institute of Ophthalmology, UCL, St Georges Medical School, QMUL, Imperial, and QMUL Barts and the London. They are expected to liaise closely with members of the nursing staff in the management of patients (including those attending the Accident and Emergency Department); and to co-operate with other professional and technical staff, including Technicians, Orthoptists and Optometrists. Consultants are expected to take an active part in Audit meetings.

OTHER DUTIES

The consultant has a continuing responsibility for the care of patients in their charge and for the proper functioning of the service, allowing for all appropriate delegation to and training for their staff.

They are responsible for the day-to-day management of the clinic and must ensure that in/outpatient services are covered during their planned absences. Participation in episodes of shared care requires the consultant to provide advice and support to clinicians in other services with regard to patients who may have a combination of ocular problems.

All members of the consultant staff and honorary consultants are expected to contribute to the Medical Advisory Committee and to serve on other Hospital committees as required unless compelling reasons prevent this. All members of the consultant staff will be expected to participate in audit meetings.

All members of consultant staff are expected to participate in clinical governance and audit, to meet annual training requirements, and to satisfy the annual requirement for continuous professional development set out by the Royal College of Ophthalmologists. All consultant staff will participate in the Trusts appraisal scheme.

Research Governance

The post holder will be expected to comply with all Moorfields policies pertaining to research governance. This will include ensuring that all research activities of the post holder are approved by the Trust and an appropriate ethics committee before commencement. This will also include meeting all the Trust research audit, monitoring and training requirements.

Research, Teaching & Audit

Moorfields is an important research institution and each individual will be expected to contribute to the research and development, teaching and training within the service. As a result the Trust has a policy concerning all intellectual property that may apply to you. The policy can be found in the Medical Staff handbook or copies can be obtained from the HR Department.

Professional Development

The Trust provides opportunities for CME and CPD. The timetable will be arranged to allow the candidate to take advantage of these opportunities.

The opportunity will be available for the post holder to enrol in a part-time medical education degree course. The postholder will be encouraged and financially supported to work towards a medical education higher degree or accreditation programme.

There is provision for at least 2 weeks paid study leave with expenses if appropriate each year. This is monitored by the study leave committee.

Revalidation requirements

All doctors are responsible to maintain a portfolio of their career over the last 5 years in order to satisfy GMC Revalidation criteria. If successful, you will be required to bring along your supporting information portfolio including recent appraisals documents when joining the Trust.

Doctors holding joint and/or various fixed term appointments throughout their appraisal year are also required to demonstrate evidence of an exit report and supporting information from the different appointments they hold throughout their appraisal year. This information must be brought with them when starting a new appointment within The Trust. It is recommended that doctors collect this information before leaving their previous employers.