Job description

Job responsibilities

• To manage and oversee the social visitor accreditation process through liaison with social workers, multi-disciplinary teams and security staff in line with visiting procedures and ensuring this is communicated to relevant departments.
• To act as Ward Carer Link for a particular care stream as part of the Triangle of Care (TOC) agenda providing 1:1 support, organise and facilitate any staff group sessions aiding with TOC assessments, carer information and attend ward community meetings.
• To improve patient and carer experience of the ward and enhance carers/ ward staff communication.
• To support and facilitate onsite visits between social visitors and patients often being the sole member of staff on those visits. This includes leading on onsite child and virtual visits.
• To organise and book any interpreters required for any social visit. To provide the technical instruction / equipment or assistance to ward staff if required for MS Teams Interpreters.
• To navigate clinical systems (RIO) to gain relevant patient information (mental/physical/risk/ historical and current issues prior to social visits) & to feedback and report on patient / carer contact.
• To liaise with social workers and ward staff prior to supporting any visit and feedback to the wider MDT (Multi-Disciplinary Team) about visits or issues raised in carer contact via the Trust wide RIO patient recording system.
• To maintain accurate, timely and relevant clinical records. To maintain the safe custody of healthcare records or other confidential information.
• To support and be on the ward if we are there to release a ward staff member to enable an onsite or purple visit to go ahead.
• To assist organising and supporting social visitor meetings and involvement events at Rampton Hospital. To develop and ensure carer involvement.
• Support planned collaborative events at specific points of the year (e.g. National Volunteering Week, Mental Health Awareness Week, National Carers Week, patient Oscar events etc) to share and celebrate the positive contribution volunteers and Carers make to our organisation, our services and to the lives of patients.
• To support ward staff in the implementation the patient / carer communication plans.
• To support relevant carer awareness training sessions to staff as required.
• To maintain safeguarding responsibilities for children and vulnerable adults in line with Trust policy, and Local Authority procedure and guidance, including making timely child and adult safeguarding referrals, as required.

NB: this is not an exhaustive list of duties and may be changed in line with service needs in conjunction with the post holder.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification

Values

Essential

• All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust, Honesty, Respect, Compassion, Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
• Demonstrate clear understanding of Safeguarding

Physical Requirements

Essential

• Ability to undertake essential training, particularly Positive Management of Violence and Aggression
• Ability to walk and escort visitors around the high secure site

Qualifications

Essential

• NVQ Level 3 or equivalent registered qualification in Health & Social Care or experience of working in a Health or Social Care setting
• A good standard of general education including GCSE in Maths and English or equivalent

Training

Essential

• Microsoft Office programs i.e. Database, Excel, Word, Powerpoint

Desirable

• Counselling skills training
• Carer awareness training
• Involvement, Experience or Participation training

Experience

Essential

• Experience of working with people with a mental health issue, or personality disorders
• Experience of working with patients/service users with a mental illness or personality disorder within a mental health care setting, e.g. community, hospital, prison, young offender institute or forensic unit

Knowledge

Essential

• Adult & Child Safeguarding
• Awareness of Carers rights and needs
• Confidentiality and data protection
• Knowledge of computer packages, e.g. Word, Excel, Outlook and PowerPoint IT Skills

Desirable

• Triangle of Care
• Knowledge of the principles underpinning diversity, equal opportunity, anti-oppressive practice & mental health
• Involvement, Experience and Participation ethos

Skills

Essential

• Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence
• Ability to communicate accurately, verbally, courteously and effectively with a wide range of patients, carers and staff
• To develop and maintain high level communication and relationships with a range of different teams across the hospital
• Good numeracy and literacy skills

Contractual Requirements

Essential

• Commitment to covering a 7-day a week service, requires significant weekend and bank holiday working
• Access to own car and insurance for business mileage/or willingness to drive the hospital pool car (reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Rampton Hospital

Woodbeck

Nr Retford

DN220PD

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Belmont Surgery

Broomside Lane

Durham

DH1 2QW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Education and Qualification

Essential

• OT Degree/Diploma
• HCPC registration
• Post-qualification paediatric training
• Evidence of self-directed learning and CPD

Desirable

• Bobath/Neurodevelopmental training
• Postural management training
• Equipment and adaptations training
• Sensory training

Skills and Abilities

Essential

• Ability to communicate effectively with children, parents and staff, incl. children with significant communication difficulties
• Excellent report writing skills, including record keeping
• Good organisational and time management skills
• Ability to facilitate others to deliver OT treatment programmes

Desirable

• Experience of delivery coaching and co-op approaches to interventions.
• Experience of delivery parent groups in relation to sensory and functional needs.
• Experience participating in or leading on audits.

Knowledge and Understanding

Essential

• Demonstrate a clear understanding of OT skills in relation to children with disabilities
• Excellent clinical knowledge and well established OT assessment and treatment skills
• Commitment to service development

Desirable

• Knowledge of children's normal developmental milestones and experience of working with developmental checklists
• Knowledge of specialist equipment and adaptations
• Knowledge of Sensory strategies and interventions
• Knowledge of Neurodevelopment input

Experience

Essential

• Experience of working with children and their families/carers in a family and child centred approach
• Experience of having taught peers / assistants / students
• Experience working in community settings, including a local authority in the UK
• Extensive experience of working with Early Years
• Has supervised junior staff / assistances / students

Desirable

• Postural management and equipment skills and experience
• Experience of working with children with Autism and ADHD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Crystal Children's Development Centre

malling close

London

CR0 7YD

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

Essential

• A Minimum of 3 GCSE's or equivalent
• Computer Literate

Desirable

• ECDL
• Basic Level CTC (IHRIM)

Knowledge and Experience

Essential

• Previous Clerical Experience
• Previous Customer Service Experience

Desirable

• Previous NHS Clerical Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website

https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

qualification

Essential

• BSC or MSC in audiology

Desirable

• Has MSc in Audiology

Experience

Essential

• worked as a paediaric audiologist

Desirable

• has experience of VRA testing

Registered

Essential

• registered or in the process of registering with HCPC or RCCP

Desirable

• registered with HCPC s a clinical scientist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Crystal Children's Development Centre

Malling close

Croydon

CR0 7YD

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Up to GCSE standard for Maths and English or equivalent experience. Required to hold NVQ Level 3 or equivalent experience

Desirable

• ECDL

Experience

Essential

• Experience of office and administration procedures

Desirable

• Experience in more than one clinical area. Experience in managing clinic diaries/appointment schedules

Aptitude and Abilities

Essential

• Ability to communicate clearly and precisely both verbally and in writing. Able to assess a situation and act decisively. Demonstrate a breadth of experience and ability to apply this to practice. Demonstrate recent effective contribution to multidisciplinary working. Has the ability to independently make clinical decisions. Good attention to detail. Able to identify links and potential problems when assessing a situation. Observant. Basic computer skills. Demonstrate a good understanding of audit and its application to uses in practice

Desirable

• Ability to speak Welsh. Experience in stock management. Experience of understanding research/audit

Knowledge

Essential

• IT skills to be competent using Microsoft Office(outlook, excel, word). Awareness of Health and Safety Regulations. Good written and verbal communication

Personal Qualities

Essential

• Enthusiastic, motivated and approachable. Ability to motivate and lead others. Awareness and willingness to be involved in implementing change. Able to challenge and offer viable alternatives. Strength of character and confidence to manage opposition and overcome obstacles in a positive and non- threatening way. Able to work in complex situations

Other

Essential

• Committed to continuous professional development. Travel throughout North Wales

Desirable

• Welsh speaking Be prepared to work flexible hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

to be agreed

to be agreed

to be agreed

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Knowledge and Experience

Essential

• Medical secretarial duties
• Medical audio typing.
• Medical word processing
• Operating word processing and computer packages
• Computer literate.
• Medical terminology
• Microsoft Office
• PAS
• Understanding of the requirements of the Data Protection Act, Freedom of Information Act, access to health records and defensible documentation, health and safety legislation, and their application in the workplace.
• Equality issues

Qualifications

Essential

• oGCSE English language (minimum grade C) or equivalent.
• oRSA 3 typewriting / word processing, or NVQ3 business administration, or equivalent.

Desirable

• oMedical secretarial diploma or equivalent.

Skills and Aptitudes

Essential

• oEffective communication and interpersonal skills.
• oAble to analyse complex facts or situations.
• oAble to use initiative appropriately within team environment.
• oAble to work without supervision.
• oAbility to organise and prioritise workload to meet deadlines.

Other Requirements

Essential

• Willing to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle, Cumbria

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administration: • To have sound knowledge and understanding of the Practice procedures. • To work in accordance of written protocol • Opening up/ locking-up of Practice premises and maintaining security in accordance with Practice protocols • Pulling/filing notes for surgeries and update as necessary • Filing post in medical records if applicable • Photocopy as requested • Ensuring messages and information is passed on to relevant members of staff and outside agencies • Distributing clinical documents to clinical staff • Action tasks assigned by Clinicians and passing on relevant information. • Processing and distributing incoming (and outgoing) mail • Taking messages and passing on information • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers • Providing clerical assistance to practice staff as required from time to time, including filing, photocopying and scanning Reception: • Maintaining and monitoring the Practice appointments system • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional • Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures • Work on a rotational basis to cover reception • Supporting patients who attend the surgery to collect repeat prescriptions Appointments: • Process appointment requests for today / future appointments from patients by telephone and in person • Deal with visits requests Telephone: • Have working knowledge of telephone system, during and after hours. • Provide an efficient system of answering the telephone using a courteous and friendly manner • Take patients through care navigation to provide the patient with the most appropriate care Other Tasks: • Ensure reception area is kept tidy and ready for use • Ensure building security – have thorough knowledge of doors/windows/alarm • Provide refreshments if requested • Any other tasks allocated by the Practice Management • To action repeat medication requests from the surgery website and patient online systems at least twice daily. • To collect repeat prescription requests from the fax machine, post box and reception. • To liaise with patients and chemists regarding queries and requests. • To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly. • To ensure that patient queries on medication are highlighted to the relevant GP/NP/Pharmacist • To regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription Computer: • General data input and information retrieving • Registration of new patients – computer data entry and medical records. • Process change of patient details e.g. change of address, both electronically and paper records • Support work of Prescription Line by processing repeat prescription requests in accordance with Practice guidelines as and when necessary. • Scanning clinical documents into patient records if required • Opportunistic data checking of patient demographic details Confidentiality: • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice health & safety policy, the Practice Health & Safety manual, and the Practice Infection Control policy and published procedures. This will include: • Using personal security systems within the workplace according to Practice guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manage those risks • Making effective use of training to update knowledge and skills • Using appropriate Infection control procedures, maintaining work areas in a tidy and safe way and free from hazards • Actively reporting of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role • Undertaking periodic infection control training (minimum annually) • Reporting potential risks identified Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues • Behaving in a manner which is welcoming to the individual and is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/ professional development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work • Regularly visit GP Teamnet to view amendments to Policies and Procedures Quality: The post-holder will strive to maintain quality within the Practice, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet patients needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with patients and carers • Recognise people’s needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: • Apply Practice policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Educated to GCSE level or above

Desirable

• GCSE Mathematics and English (Grade C or above)

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated and enthusiastic.
• Forward thinker.
• High level of integrity and loyalty.
• Sensitive and empathetic in difficult situations.
• Ability to work under pressure.

Other

Essential

• Flexibility to work outside of core office hours.
• Disclosure and Barring Service (DBS) Check.

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills.
• Effective time management.
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.

Desirable

• Experience of SystmOne

Experience

Essential

• Experience of administrative duties.
• Experience of working with the general public.

Desirable

• Experience of working in a GP Practice.
• Experience of working in primary care.
• Experience of processing prescriptions and medication requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorlands Surgery

Address

139a Willow Road

Darlington

Co Durham

DL3 9JP

United Kingdom

Employer's website

http://www.moorlandssurgerydarlington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oLevel 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
• oTheoretical knowledge
• oExperience of a range of care and related procedures
• oClinical observations
• oknowledge of data protection legislation and health and safety at work legislation
• oNational Care Certificate or commitment to complete within 12 weeks of commencing employment
• oNumeracy and Literacy Level 2

Desirable

• Undertake relevant additional training for Clinical Support Workers

Knowledge and Experience

Essential

• oExperience of working in health or social care.
• oExperience of undertaking and recording clinical observations and escalating changes or findings
• oWorking knowledge of legislation underpinning care provision
• oUnderstanding of the importance of robust, accurate, clear, timely documentation.
• oInsight into behaviours and skills of a carer and the need for effective team work.
• oKnowledge of Safeguarding
• oUnderstanding work-related boundaries
• oAwareness of GDPR and the need for confidentiality

Desirable

• oFamiliarity with current NHS and social care policies
• oComputer skills
• oClinical policies and procedures
• oEvidence of understanding of Trust Business
• oExperience of working in the Trust previously

Skills and Aptitudes

Essential

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems.
• Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
• Ability to demonstrate the importance of holistic person centred care and related procedures
• Attention to detail
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Desire to encourage and support patients to remain as independent as possible
• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
• Caring and empathetic
• Ability to work independently and as part of a team.
• Committed to providing high quality patient care.
• Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
• Ability to work calmly and effectively under pressure
• Presents self as courteous, respectful and helpful and understands importance of professional image. Reliable, adaptable and dependable.
• Ability to use initiative appropriately

Desirable

• Keyboard skills
• Venepuncture

Other

Essential

• Promote equality and value diversity Adhere to Trust Values and professional behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Workington OPD/CDC

Park Lane

Workington

CA14 2RW

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MEDICAL RECEPTIONIST

Hours: We welcome applications from candidates who would be available to work the following shift pattern:

• Mon 08:30-12:30, Thurs 08:30-17:30 and Fri 08:30-18:30 = 21.75 hours p/wk

Place of Work: Penn Hill Surgery

Reports to: Deputy Practice Manager

Job Summary

We are looking for a friendly, organised and enthusiastic individual to join our hardworking and supportive Reception Team.

We have increased the hours in the reception team in order to provide greater variety in the day-to-day administrative duties, creating a rewarding role that combines reception responsibilities with a range of administrative tasks.

Reception is at the heart of our practice and is often the first point of contact for our patients. This is a busy, fast-paced role where no two days are the same. The successful candidate will enjoy working with people, be able to manage a variety of competing demands, remain calm under pressure and provide a professional, compassionate service to our patients.

Whether you have previous experience working in general practice or are looking for a new challenge, we will provide the training and support needed to help you develop in the role.

You will work closely with our clinical and administrative teams to ensure patients receive the highest standard of care while contributing to the smooth running of the practice.

Main Responsibilities

Reception

Provide a professional, friendly and efficient reception service to patients, visitors and healthcare professionals.

• Answer telephone calls, deal with general enquiries and signpost patients to the most appropriate clinician or service.
• Book, amend and cancel appointments using practice systems.
• Use your judgement and communication skills to ensure patients requiring urgent medical attention are managed appropriately in accordance with practice procedures.
• Explain practice services, registration procedures and temporary patient arrangements.
• Maintain accurate patient records using EMIS.
• Check and update patient demographic details as required.
• Process payments for private (non-NHS) services and issue receipts.

Administration

As well as reception duties, you'll also undertake a variety of administrative tasks, including:

• Actioning tasks received via EMIS, AskMyGP and email.
• Processing new patient registrations, temporary registrations and deductions.
• Scanning and coding clinical correspondence onto patients' electronic records.
• Supporting the wider practice team with general administrative duties to help ensure the smooth running of the practice.
• Summarising patient medical records.

Premises

• Prepare the surgery for the start of the working day.
• Secure the premises at the end of the day when required, ensuring practice procedures are followed.

General Responsibilities

• Attend team meetings, staff meetings and mandatory training.
• Participate in service improvement initiatives.
• Maintain confidentiality at all times in accordance with GDPR, NHS guidance and Practice policies.
• Work flexibly and undertake other duties appropriate to the role as requested by the Partners or Management Team.

Person Specification

Qualifications

Essential

• PERSON SPECIFICATION
• QUALIFICATIONS
• GCSEs (or equivalent) including English and Maths.
• EXPERIENCE
• Experience of working in a customer-facing role.
• Experience of communicating with members of the public, both face to face and by telephone.
• Experience of using computer systems and standard office software.
• SKILLS & KNOWLEDGE
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Good keyboard and IT skills, with the ability to learn new systems.
• Ability to prioritise workload and manage competing demands.
• Good organisational and time management skills.
• Ability to work accurately and pay attention to detail.
• Ability to use initiative and exercise sound judgement.
• Ability to remain calm and professional in a busy, fast-paced environment.
• Ability to work effectively as part of a team.
• Understanding of the importance of confidentiality and data protection.
• PERSONAL QUALITIES
• Friendly, approachable and professional.
• Reliable, flexible and adaptable.
• Caring, empathetic and respectful towards patients and colleagues.
• Positive attitude with a willingness to learn and develop.
• Honest and trustworthy with a high level of integrity.
• Able to work the required shift patterns, including 8.30am starts and 6.30pm finishes.

Desirable

• EXPERIENCE
• Experience working in a GP practice, healthcare setting or NHS environment.
• Experience in a reception or administrative role.
• Experience of appointment booking and telephone call handling.
• Experience of using EMIS Web or other clinical systems.
• Experience of using AskMyGP.
• KNOWLEDGE
• Knowledge of NHS primary care services and patient pathways.
• Understanding of medical terminology.
• SKILLS
• Experience of scanning and coding clinical documents.
• Experience of patient registration processes.
• Experience of working in a fast-paced healthcare environment.

Employer details

Employer name

Penn Hill Surgery

Address

St. Nicholas Close

Yeovil

Somerset

BA20 1SB

United Kingdom

Employer's website

https://www.pennhillsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information please refer to the job description and personal specification

The difference between the role of a Medical P.A. and that of a Medical Secretary is the level of responsibility. To undertake a Medical P.A. position, the post holder will need to either:

1. Be the only secretarial member of staff working for the consultant, and hence will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical / administrative / academic work.

Or:

2. Take the lead role in the organisation of a consultants clinical practice (including the line management of other secretarial staff) where the size of the consultants practice justifies more than one member of staff to support it.

The post holder will be responsible for the provision of a comprehensive Medical P.A. service. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

This is a general job description, which may be developed over time to meet the specific needs of the Clinical Unit, in conjunction with the post holder.

Person Specification

Education/Qualifications

Essential

• Good general education, educated to GCSE level or equivalent
• Competent at Microsoft Excel, Word and Outlook

Desirable

• Association of Medical Secretaries, Practice
• Managers and Receptionists (AMSPAR) qualified or equivalent.
• European Computer Driving License (ECDL) or Equivalent

Other Requirements

Essential

• Self-motivated to produce good quality work

Experience

Essential

• Substantial previous medical secretarial experience
• Experience of diary management.

Desirable

• Previous experience of training other secretarial staff

Skills Abilities/knowledge

Essential

• Audio typing skills (60 wpm min.).
• Understanding of medical terminology (especially oncology)
• The ability to communicate effectively in both written and spoken English to a wide range of people
• Willingness and demonstrable ability to work as part of a team
• Evidence of ability and initiative to prioritise a busy workload
• Evidence of ability to work without close supervision
• Evidence of ability to handle sensitive information without compromising confidentiality
• Evidence of commitment to delivering a high-quality customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

Assess patients using clinical skills and knowledge to make a clinical judgement on condition and discuss treatment plan with clinical colleagues

Work as a specialist practitioner, providing support and advice relevant to patient care and treatment/ management plan

Utilise analytical and judgement skills in the implementation of agreed protocols

Effectively deal with complaints from patients and relatives

Effectively deal with sensitive issues and upset patients and relatives

Analyse clinical information through detailed patient assessment

Analyse audit data and research, relating it to practice

Make judgements and recommendations about clinical nursing practice

Comply with the Trusts Risk Management Strategy and report any incidents/accidents and near misses in accordance with the Trust Policy

Communicate with medical staff and other health professionals regarding patient conditions and clinical care plan, disseminating this information to the wider clinical team

Ensure effective communication with patients, relatives and carers, explaining medical conditions, progress and investigations taking into consideration level of understanding, culture and background

Encourage and support patients to take an active part in their own care

Communicate with staff at all levels to motivate and advise on achieving high standards of care

Maintain effective links with specialist nurses, utilising their skills and knowledge

Regularly give presentations to groups for education and training

Represent the specialism/clinical area at appropriate forums, cascading information both up and down the organisation Support relatives to take part in the care and welfare of the patient

Demonstrate a caring, nurturing attitude at all times with patients, carers and relatives

Actively participate in professional forums including ward/departmental meetings and multi professional meetings

Actively participate in the planning, organisation and implementation of individual patient care

Plan short term adjustments to own workload depending on priorities and staffing

Support the planning and implementation of audits to meet the needs of reviews, service development and improvements

Carry out audit of compliance with protocols/care pathways

Person Specification

Experience

Essential

• Diploma/degree in Nursing
• 18 months band 6 experience within cardiology

Desirable

• Heart failure qualification
• Arrhythmia qualification
• Clinical skills or working towards

Training

Essential

• Diploma/degree in Nursing
• Clinical skills course or working towards

Desirable

• Heart failure qualification
• Arrhythmia qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Sheriff Hill

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job title:Central Digital Pharmacist

Location:Hubs and IUC

Salary:Up to £55,000 depending on experience

Hours:37.5 (Monday to Friday)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• As a member of the practice team, you will work closely with our clinicians to help and improve patient care and make cost effective proscribing decisions.
• You will run daily telephone triage clinics and call in patients for assessment and management where clinically indicated, as well as review and triage pathology results, contacting patients. Provide practice-based review clinical to those with LYCs or complex health needs.
• Review and action incoming hospital correspondence, particularly with regards to medicine reconciliation or initiation, liaising with local pharmacies to improve patient outcomes.
• Lead practice repeat prescription service and deal with queries from reception staff and patients. Also participate in home visits and immunisations initiatives.

What we look for in new colleagues:

• GPhC registered.
• Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically.
• A can-do attitude with a real desire to improve patient care.

How well support you:

• Annual salary of up to £55,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Support to gain independent prescribing qualification.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• Access to our bespoke learning management system.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• GPhC registered. Excellent communication skills both verbally and written as well as the ability to work well as a part of a team and willingness to develop clinically.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Tottenham

N15 5AZ

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications & Knowledge

Essential

• NVQ Level 3 or equivalent level qualification or equivalent demonstrable experience
• Experience of working in a fast paced call centre environment
• Proficient use of electronic systems, databases or other information systems
• Awareness of and ability to follow information governance policies and procedures and Data Protection legislation

Experience

Essential

• Proficient in the use of Microsoft Office Word and Excel

Desirable

• The ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Llanfrecha Grange, Cwmbran

Llanfrecha Grange

Cwmbran

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients

Person Specification

Qualifications

Essential

• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bentley Medical Practice

Address

Redcar Primary Care Hospital

West Dyke Road

Redcar

Cleveland

TS10 4NW

United Kingdom

Employer's website

https://www.bentleymedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Registered Nurse to degree / diploma level
• Current registration with NMC (Nursing and Midwifery Council)
• Evidence of recent professional development in an up-to-date portfolio

Desirable

• Non-medical prescriber
• Teaching / Assessing qualification

Knowledge & Skills

Essential

• Ability to assess clinical situations and act appropriately
• Able to assess, plan and evaluate patient care taking into account the needs and desires of the patients
• Awareness of effects of ill health and the ageing process
• Awareness of the principles and practice of SSKIN (Surface, Skin inspection, Keep moving, Incontinence, Nutrition)
• Computer literacy including Knowledge of Microsoft office systems and use of email

Desirable

• Leg ulcer assessment and management, Experience in palliative care, end of life care.
• Understanding of Gold Standard Framework
• Diabetes care/management.
• Understanding and/or experience of managing patients with (LTC Long Term Care) needs

Experience

Essential

• Recent previous experience within a comparable role / transferrable skills
• Demonstrable knowledge of assessment and therapeutic interventions in area of practice
• Experience of developing programmes of care for an individual or groups of patients/clients and of providing advice
• Ability to prioritise and organise workload effectively
• Experience of using electronic patient/service user record systems
• Ability to communicate in a professional way with people at all levels of understanding either face to face, on the telephone, e-mail or written communication
• Compassionate - with exceptional interpersonal skills with the ability to communicate effectively with staff, patients, carers and relatives (as appropriate) remaining sensitive and empathetic

Desirable

• Experience of mentoring students / supervise other junior staff
• Experience of working within a multi-disciplinary team
• Previous experience delivering care in a community setting
• Experience of working in a rehabilitation environment
• Experience of working in multi-agency services
• Experience of mentoring
• Knowledge and experience relevant to area of practice
• Understanding and / or experience of interagency working

Specific Job Requirment

Essential

• Must be able to undertake all aspects of the role whilst working as a lone worker
• Able to organise own workload and deal with unpredictable nature of the role
• Ability to travel across the county with heavy / bulky equipment and the ability to travel from patient to patient, whilst maintaining a consistent caseload

Further Information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Other role requirements

Essential

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties may include

Supporting with QOF reviews

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment

Dipping urine, taking blood pressure, ECGs and phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations/wound care

Carry out BMI checks as directed

Act as a chaperone as required

Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes

Contribute to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes

To produce accurate, contemporaneous and complete clinical records

Assisting with stock orders and management

Track and record evidence of your experience against the national competency framework

General

Ensure that all activities are monitored and evaluated.

Attend internal meetings as required.

Work in accordance with Practice policies, including the equal opportunities policy and practice.

Attend any training courses and supervision sessions as required.

Work with due regard to the Health and Safety Policies across the Practice, ensuring that all practices and procedures are undertaken in accordance with issued guidelines.

Undertake any other duties as may reasonably be required from time to time.

To be prepared to work flexibly, including evenings and weekends if required.

Care Quality Commission