Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Level 3 qualification in relevant healthcare subject, or possess the equivalent skills, knowledge and experience with a commitment to undertake on the job training to NVQ Level 3 accreditation.
• Understanding of the role of radiographic support workers

Desirable

• Basic knowledge of anatomy and physiology

Experience

Essential

• Previous experience of working with the public in paid or voluntary roles
• Experience of using computers

Desirable

• Experience in supportive/assistant role such as Radiology Support Worker or HCSW or experience working within a hospital / caring environment

Skills and Attributes

Essential

• Good verbal and written communication skills
• Able to demonstrate a positive, caring and compassionate attitude
• Ability to deal with distressing situations
• Works well both as an individual and as part of a team with good organisational and time management skills
• Motivated and possess a non-judgemental attitude towards others
• Willing to seek out learning, accept instruction and give/receive constructive feedback

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Heol Maes Eglwys

Swansea

SA6 6NL

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Gloucestershire Health & Care Services deliver community health & social care services for adults & older people via a model of locality-based cluster teams. Each of the clusters consist of Nursing, Therapy and Reablement Teams working closely alongside social work professionals to provide support to people within their own homes and within bed based reablement units. We work closely with GPs, local communities, acute and community hospital(s) and other partners to enable people to live as independently and for as long as possible within their own home.

We are a clinically led organisation where individuals are valued for their unique professional contribution to ensuring best patient care. Continuing Professional Development is a key priority and we actively promote and develop the broadening roles that Physiotherapists and Allied Health Professionals are able to contribute. We have an extensive range of Advanced Practitioners, Clinical Specialists, Professional Leads and Non-Medical Prescribers across a wide range of specialisms that actively support clinical colleagues within our organisation. Our well established, structured Clinical Supervision and In-Service Training programmes contribute to the learning culture which develops and challenges thinking and practice.

Person Specification

Qualifications

Essential

• GCSE English & Maths Grade C or above or equivalent
• NVQ 3 or working towards or, can demonstrate experience to that level

Experience

Essential

• Evidence of working as part of a team
• Experience of communicating over the telephone
• Proven ability to work unsupervised and manage working time effectively
• Ability to remain calm under pressure and deal with competing demands
• Evidence of good interpersonal skills

Professional Knowledge

Essential

• Evidence of willingness and ability to learn new skills

Desirable

• Understanding and comprehensive use of Electronic records and the local system for patient records (SystmOne), including writing/typing appropriate paperwork on the system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

Pioneer Avenue

Gloucester

GL3 4AW

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities for establishing and maintaining communication and relationship both internally and externally.

Establish and maintain effective communication and foster good working relationships with all multidisciplinary teams, both internal and external.

Provide and receive complex and / or sensitive information from patients and staff. For example, breaking bad news to patients, giving complex information about procedures and their outcomes, dealing with performance issues, holding staff meetings. Able to support and talk to distressed patients, visitors, and staff members.

Responsible for cascading information to ward staff and chairing staff meetings from which minutes are provided.

Make use of electronic internal / external mail and Internet systems as appropriate and necessary.

Deal effectively with comments, complaints, or incidents that affect staff and users of the ward in accordance with complaints, risk management, or human resources procedures.

Bring to the attention of the Senior Sister/Charge any factors which may adversely affect patient care or service provision.

Report all serious incidents to the appropriate Manager / Director within 24 hours; these include Never Events, serious falls, and grade 3 or 4 pressure ulcers.

Please review the full job description attached to this advert.

Person Specification

Experience

Essential

• Experience at Band 5 within the speciality or related field.
• Ward / Departmental management experience at Band 5 or above.
• Ward / Department based teaching.
• Managing clinical risk and incidents at Ward / Department level.

Desirable

• Clinical audit activity.
• Risk assessment.
• Staff appraisals and PDP formation.
• Sickness absence / performance management.
• Complaints handling.
• Using Essence of Care standards.

Qualifications

Essential

• RGN with current registration.
• Evidence of Continuing. Professional Development
• Evidence of management experience / training.
• Post registration qualification or experience in the specialty.
• NMC recognised teaching and assessing qualification.

Desirable

• First level degree.

Knowledge and Skills

Essential

• Evidence of being up to date with current NHS / professional issues.
• Experience and knowledge within the speciality or related field.
• Clinical credible.
• Evidence of teaching and development skills.
• Evidence of managing Change Organisation skills, Leadership skills and ability to inspire and motivate others.
• Awareness of health and safety issues and management of them.
• Able to prioritise.
• Fully aware of principles of infection control.
• Able to produce written reports and articulate concerns regarding patient care / safety issues.
• Fully aware of the principles of clinical governance and the application of clinical governance.
• Computer literate as appropriate to the post.

Personal Qualities

Essential

• NMC Code.
• Knowledge of person centred care.
• Promote peoples equality, diversity and rights.
• To ensure actions contribute to quality.
• Knowledge of the ageing process and related mental and physical health problems.
• Knowledge of clinical governance and a commitment to clinical supervision.
• Knowledge of the individuals responsibility towards health and safety.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

REDDITCH

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work as a qualified clinician contributing to the development of an outpatient psychosexual and relationship therapy service for adult cancer patients; delivering a range of interventions to support individuals / couples affected by cancer across the lifespan, in the form of individual or couple therapy and psycho-educational groups. The post willrequire independent management of caseload and provision of a psychosexual and relationship therapy service with appropriate supervision and professional management, as per professional body guidelines.

Working within the highly specialised area of psycho-oncology to provide appropriate psychosexual and relationship assessments, based upon the use, interpretation and integration of complex psychosexual data from a variety of sources including self-report measures, surgical, radiation, SACT and endocrine treatment plans, pharmacological and supportive care management and semi-structured interviews with patients, partners and others involved in the patients care.

You will be joining a supportive and friendly team of qualified and trainee staff from across a range of clinical backgrounds, including counselling, psychology, psychiatry and mental health nursing. There are excellent CPD opportunities.

We encourage you to contact us to discuss the role and/ or to arrange an informal visit. Please contact Dr Justin Grayer, Consultant Clinical Psychologist, Lead of Adult Psychological Support Service on [email protected] or Isabel White, Psychosexual Therapist (Weds/Thurs), on [email protected] and 020 8661 3006.

***When writing your supporting statement/ additional information please limit this to a maximum of 600 words statements longer than this will result in the application form not being read***

Closing date: 2 weeks from advert publication Provisional interview date and location: date TBC, The Royal Marsden Hospital, Fulham Rd, London

Person Specification

Education/Qualifications

Essential

• Post-Graduate Diploma level training in Psychosexual Therapy, accredited by COSRT
• AND Professional health care practitioner training such as nurse, occupational therapist, accredited by appropriate professional body AND
• Registered with COSRT/ BACP or other recognised psychological therapy professional body
• Post-Graduate Master's level training in Psychosexual Therapy, accredited by COSRT, or psychotherapy training
• Registered with COSRT/ BACP or other recognised therapy body
• Post-Graduate Doctoral level training in Clinical/ Counselling Psychology (or its equivalent for those trained prior to 1996), accredited by the BPS
• Registered with HCPC

Experience

Essential

• Specialist assessment and therapy using an integrative psychosexual therapy approach incorporating CBT, Couple/ Systems Therapy & Biomedical management principles
• Specialist psychosexual assessment and treatment of a variety of client groups across the lifespan, presenting with a wide range of clinical severity
• Specialist psychosexual assessment and treatment of patients with a long-term and / or life limiting illness
• Collaborative work within multi-disciplinary teams within a hospital setting, and the ability to form good working relationships
• Exercising full clinical responsibility for patients' psychosexual care and treatment, both as a professionally qualified clinician and within a multi-disciplinary team
• Experience of working as a qualified psychosexual therapist within a multi-cultural setting

Desirable

• Training and experience in couple's therapy.
• Service development in outpatient settings
• Specialist psychosexual assessment and treatment of patients with cancer
• Provision of supervision (group and 1:1) to trainee and qualified psychosexual therapists/ psychologists/ counsellors
• Teaching & training to psychological and other health care practitioners on psychosexual matters
• Evidence of research productivity

Skills Abilities/knowledge

Essential

• Post-graduate level knowledge of Psychosexual Therapy
• Skills in the use of complex methods of psychosexual assessment and intervention frequently requiring use of sustained and intense concentration
• A high-level ability to communicate complex and sensitive information effectively in written and oral format, to patients, their families, carers, and a wide range of lay and professional persons within and outside of NHS
• Skills in providing consultation and advice to other professional and non-professional groups
• Post-graduate level knowledge and experience in research design and methodology
• Evidence of continuing professional development as recommended by COSRT/ BPS/ BACP
• Ability to identify and employ mechanisms of clinical governance to maintain high quality clinical practice in the face of regular exposure to highly emotional and distressing material
• Ability to maintain a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse
• Ability to teach and train others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings
• Knowledge of legislation and implications for clinical practice

Desirable

• Knowledge of theory related to couple's therapy
• Training in the supervision of psychosexual therapists/ psychologists/ counsellors
• Training in the delivery and process of supervision of other healthcare professionals, clinical nurse specialists
• Knowledge of psycho-oncology theory and practice of psychosexual and psychological therapies applied to cancer care settings
• An understanding of the impact of illness on patient's psychosexual and psychological wellbeing

Other Requirements

Essential

• Enthusiasm for psychosexual therapy, its application to physical health care, specifically psycho-oncology, and a wish to continue to develop expertise
• Team player
• Able to be self-directive and act as an autonomous practitioner
• Ability to effectively manage competing demands
• Ability to contain and work with organisational stress and ability to contain and understand the stress of others in a team
• Good interpersonal and communication skills
• A commitment to the evaluation of services, including audit, and service development
• Ability to provide appropriate support to carers and staff
• A commitment to keeping abreast of literature and of new developments in the field
• Computer literate (including Excel), and ability to use multi-media materials for presentations
• Ability to identify, and employ, as appropriate, clinical governance and audit mechanisms to reflect, assess and maintain the effectiveness of clinical practice
• Ability to articulate and interpret the role of psychosexual therapy in local and national contexts
• Able to work on both sites and to be flexible to meet the needs of the role
• Able to adapt to a constantly changing environment and to respond under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Chelsea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

NHS experience and training in safety, health and catering or cleaning tasks.

Experience of working in a similar role (cleaning or catering).

Experience of working in the NHS.

Knowledge of the National Standards of Cleanliness and NHS Colour Coding.

Experience of dealing with people.

Person Specification

Skills

Essential

• Able to function as a member of a team and support the management objectives of the department and Trust.
• Able to deal with requests from service users, managers and staff in a friendly and helpful way.
• Flexible.
• Good interpersonal and communication skills
• Able to work both independently and as part of a team
• Able to carry out manual tasks

Desirable

• Able to maintain accurate records

Experience

Essential

• NHS experience and training in safety, health and catering or cleaning tasks.
• Experience of working in a similar role (cleaning or catering).
• Experience of working in the NHS.
• Experience of dealing with people.

Desirable

• Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
• Experience of working in a multi-skilled environment

Qualifications

Essential

• CIEH Foundation Certificate in Food Hygiene, or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Maghull Health Park

Maghull

L31 1HW

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information, please refer to the detailed Job Description & Person Specification:

Financial Monitoring and Control Along with the management accountant, to manage and oversee the provision of financial management information, analysis and advice. To ensure the budgets for the Divisions/Directorates reflect the plans agreed by Management Executive and the Trust Board. To provide financial support to the Directors in respect of the monthly performance reviews.

Finance Department To ensure the appropriate arrangements for financial control and the safeguarding of Trust Assets are in place within the Division. To ensure best practice with regard to local working practices is shared and implement department wide policy improvements. To ensure non-finance staff receive adequate training to fulfil their duties as budget holders.

Business Planning and Budgeting To assist the Director in the preparation a 35-year financial plan. To help identify and quantify cost pressures and service developments and where necessary, to assess the impact of changes in the delivery of clinical services. To ensure that, where appropriate, ward and departmental budgets reflect agreed workforce plans, commissioned NHS activity and planned Private Patient activity

Systems Development To contribute to the further development of budgeting systems and the application of appropriate budgeting and management accounting techniques. To contribute to improving the effectiveness of the accounting systems, working closely with the Financial Reporting team.

Personal and Managerial To help develop and maintain professional standards within the Finance Department and to actively seek and encourage feedback from users of financial services to enable continuous improvement plans to be implemented. To recruit, manage, motivate and train the junior staff who provide financial advice to budget holders and managers.

Other To take responsibility for corporate financial issues and Trust wide projects as required. To act as finance representative on Trust wide committees and working parties as required. Any other duties, commensurate with the grade and nature of this post.

Person Specification

Education/Qualifications

Essential

• Have completed a CCAB recognised accountancy qualification or in exceptional circumstances demonstrating significant progress towards the completion of such a qualification.

Experience

Essential

• Substantial relevant experience

Skills, abilities and knowledge

Essential

• Able to demonstrate sound analytical skills with the ability to deal effectively with large quantities of complex data, both financial and non-financial.
• Able to demonstrate a detailed knowledge of NHS finance and key performance targets for the Trust.
• Knowledge of and competence in the use of spreadsheets
• Understanding of the function of the spreadsheet and ability to develop models is essential. Advanced spreadsheet skills to macro level will cover this.
• Ability to use word packages to produce letters and reports
• Understand and be able to apply the concepts and techniques for budgeting, financial planning, costing, pricing and financial reporting
• Understand and be able to explain or investigate income and expenditure accounts, balance sheet and cash flow statements

Desirable

• Able to make effective contributions to the decision-making process within the Division/Directorate and more widely for the Trust.
• Able to provide budget holders and other Senior Managers with management reports and analysis in a manner which aids effective control and decision making.
• Able to contribute to the strategic direction of the Trust and to approach issues with a broad and commercial view.

Personal and Managerial

Essential

• Able to plan and co-ordinate the work of their team and of other departments inside and outside of Finance to meet deadlines.
• Experience of negotiating and agreeing deadlines and standards and quality of work with other departments
• Able to work on a number of projects simultaneously to meet agreed deadlines, concentrating and focusing on a range of issues in particular during the monthly reporting and business planning cycle whilst coordinating the workload of others.
• Previous staff management experience and/or able to demonstrate an understanding of good personnel practice and its application.
• Excellent verbal and written and communication and presentation skills
• Able to establish credibility and liaise effectively with senior managerial and clinical staff.
• Confident and assertive, but diplomatic

Desirable

• Able to adapt readily and respond constructively to change and to work effectively in a variety of situations with groups or individuals.
• Able to receive, to understand and to convey information and ideas effectively, both orally and in writing, to a range of different audiences
• Able to persuade others at all levels, including Executive Directors and clinicians, of a particular course of action or viewpoint, whilst respecting their point of view.
• Contributes to effective teamworking within the Finance department and other senior teams in the Trust
• Regularly reviews policies and procedures and recommends and/or implements improvements to them.
• Contributes to the development of quality management systems.
• Acts as representative of the department in external meetings.
• Promotes the Finance Department within the organisation.
• Able to operate independently
• Able to manage and motivate junior members of staff

Other Requirements

Essential

• Able to work on both sites and to be flexible to meet the needs of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Chelsea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

Working Pattern

The post is based at Riverside Family Practice and requires cover on:

• Wednesday, Thursday and Friday
• Approximately 09:00 15:30
• The working hours can be adjusted slightly earlier or later by agreement, depending on practice requirements, provided the required hours are covered.

The successful candidate will be expected to work flexibly within the agreed working pattern to support the needs of the Practice.

• Process incoming and outgoing clinical correspondence and referrals in accordance with practice protocols.
• Record actions taken on the patient record where appropriate and in accordance with practice procedures.
• Complete daily, weekly and monthly administrative tasks to support the smooth running of the practice.
• Assist with the organisation and management of clinical correspondence, referrals and patient documentation.
• Provide appropriate administrative cover for colleagues during periods of annual leave or sickness where required.
• Assist with audits, searches, data collection and other practice projects as required.
• Undertake any other reasonable administrative duties as necessitated by the needs of the Practice.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified
• Act as Chaperone when requested by clinician and in accordance with the Chaperone policy.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Safeguarding is Everyones Business:

The Practice has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all Practice employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them.

Infection Control:

It is Practice policy to reduce the risk of Healthcare Associated Infection by having in place Infection Prevention and Control Policies. These policies must be adhered to by all staff to ensure patients are cared for in a clean environment and receive the highest standards of clinical care.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development
• Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Person Specification

Experience

Essential

• Experience of working in a public reception environment
• Experience of Microsoft Office software
• Experience of dealing with the public/patients
• Experience of EMIS Web

Desirable

• Experience of telephone switchboard operation
• Experience of computerised clinical system

Qualifications

Essential

• English GCSE Level C or equivalent A demonstrable commitment to professional development

Desirable

• Intermediate level Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Family Practice

Address

Church Street

Burnley

Lancashire

BB11 2DL

United Kingdom

Employer's website

https://www.riversidefamilypractice.org.uk/Home (Opens in a new tab)

Job description

Job responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.For full details about this varied and rewarding role, please see attached job description.We look forward to your application.Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Qualifications

Essential

• Minimum 5 GCSE / O Level including english

Desirable

• Admin NVQ level

Knowledge and experience

Essential

• Previous experience in administration

Desirable

• Experience of working in NHS/Public sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff-on-Sea

SS0 0RY

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the development and delivery of high-quality speech and language services for children & young people through leadership and management and deployment of resources within a defined budget.

The Service Manager will develop and maintain strong relationships across health, education, social care and voluntary sector partners, creating opportunities for integrated and collaborative working. The Service Manager will support the ongoing development of services across Plymouth.

The role is pivotal in providing leadership during a period of continued service transformation and improvement. The Service Manager will lead the delivery of high-quality, safe and effective services, ensuring that children, young people and families receive timely, responsive and person-centred care.

The Service Manager will work closely with Team Managers, Clinical Lead and Professional Leads and will contribute to the wider CYPFS Senior Leadership Team to enhance quality, performance and service delivery across childrens speech and language services.

The role provides a visible and accessible management presence within the service. The post holder will define and assure high standards of care through strong leadership, effective governance and a clear vision for service development. Promoting excellent clinical practice, safeguarding, quality improvement and positive outcomes for children and young people will be a crucial part of the role.

The Service Manager will also hold line management responsibilities for designated operational managers. This role will support workforce development, service innovation and the continued improvement of childrens speech and language provision across Plymouth.

Accountable to the CYPFS Directorate Manager, they will lead on service development and re-design, ensure recommendations from After Action Reviews (AARs), near misses, complaints, incidents and service user involvement are implemented and lead staff to deliver a high quality and effective service, which meets commissioner requirements.

SCOPE AND RANGE

The Children & Young Peoples (CYP) Speech and Language Service is operationally managed within the Children Young People & Families Service (CYPFS) directorate, together with other physical and mental health, community and inpatient services.

This service is offered to children and young people aged 0-19 years and their families, registered with a Plymouth General Practice, supporting those who experience difficulties communicating, speaking clearly, understanding language, or swallowing.

The service is made up of speech and language therapists, assistants and administrative staff.

The service promotes speech, language and communication development and offers Early Help, providing more advice and help at an early stage, working with system partners. This involves delivering training to early years settings and schools and acting in a consultative capacity to manage requests for help. Specialist services are then offered as required.

The service has undergone significant re-design over recent years and delivers services in line with the iThrive model, which puts prevention at the heart of everything we do. Request for help discussions are accessible to anyone with a concern (and parental consent) and these are submitted via a "Request for Help" form directly into the service.

There are strong links with Plymouth Marjon University's Speech and Language Therapy degree programme with Livewell providing clinical placements and opportunities for research and development.

For full details regarding this role, please see the document entitled Job Description with Personal Spec.

Person Specification

Knowledge

Essential

• Knowledge of current NHS policies/processes and structures especially relating to CSLT e.g. SEND Reforms and Families First frameworks.
• An understanding of multi-agency working across the Health, Education and Social care spectrum and voluntary and independent sector.
• Operational experience and knowledge across a range of Health, Education and Social Care service areas.
• Excellent understanding and application of business management skills and financial acumen.
• Excellent project management skills.
• Well-developed leadership skills
• Ability to work on own initiative and also as an effective team member
• Ability to manage substantial programmes of change
• Excellent communication skills
• Ability to prioritise own workload
• Able to manage difficult situations effectively
• Excellent verbal and written skills
• Good numerical skills
• Excellent facilitation and arbitration skills
• Good IT/word processing skills

Qualifications

Essential

• Educated to masters level with a relevant clinical or management/leadership qualification or equivalent experience.

Desirable

• Degree in clinical area i.e. SLT, Nursing, Social Work, Therapy

Experience

Essential

• Experience of senior public sector management within children, young people and family services (NHS and/or Local Government) demonstrating effective track record of managing complex services and large budgets.
• Change management experience
• Experience in project management
• Experience of leading and developing local services
• Significant, relevant experience of managing CSLT services or other equivalent position
• Experience of wider Health, Education and Social Care
• Managing budgets and ability to monitor and assess financial information
• Implementing strategy and guidance
• Presentation skills
• Experience of conducting audits
• Experience of managing teams within a Performance Framework
• Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services
• Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff

Desirable

• Management experience within health, education or social care provision including working with senior clinicians/professionals
• Experience of working with complex data and alongside Business Intelligence and Finance colleagues to inform performance trajectories and workforce plans

Skills

Essential

• Ability to provide and receive highly complex and emotive information with staff, service users, carers and other stakeholders
• Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets.
• Good performance management skills combining clarity around expectations, direction and holding others to account
• Excellent organisational skills with the ability and flexibility to deal with more than one task at a time and move between tasks in order to respond to changing priorities and demands
• Developed interpersonal skills with the ability to communicate at a variety of levels
• Ability to present information clearly to a variety of audiences, verbally and in written reports
• Ability to analyse and interpret performance and financial information
• Resilient and self-motivated with drive and vision that is able to work on own and manage a range of priorities often with completing agendas
• Can use constructive criticism and openly seeks to review and reflect on own style and presentation
• Demonstrate support for the values and beliefs of Livewell Southwest and commitment to the aims and values of the NHS combined with high personal integrity
• Must have self-confidence to challenge traditional practice and the persistence to address difficult enduring issues
• Competent IT skills and knowledge of databases
• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will be working with the rest of the team at Beechwood Medical Centre. You will be working mainly in the administration office with a telephone environment . The hours are quite specific in order to cover the site for all of the hours we are open. If you have worked in General Practice or Primary Care before that would be useful but it is not essential all of the training will be given.

Person Specification

Qualifications

Essential

• Qualifications
• Educated to GCSE level or equivalent

Desirable

• IT or admin qualification at NVQ level III or above
• RSA level II or equivalent

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of working in a healthcare setting
• Experience of working with vulnerable people
• Experience of working in general practice/primary care

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem-solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Competent in the use of Microsoft Office and Outlook

Personal qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beechwood Medical Centre

Address

60a Keighley Road

Ovenden

Halifax

West Yorkshire

HX2 8AL

United Kingdom

Employer's website

https://www.beechwoodmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education and Qualifications

Essential

• Registered Nurse (Adult)
• Evidence of recent relevant professional development
• To act as a mentor for student university placements. Having the mentoring qualification or being willing to work towards this qualification and attending mentorship updates as required.
• Current Professional Registration - NMC

Desirable

• Hold a post-registration diploma or be working towards a degree

Skills and Aptitude

Essential

• IT skills to include use of Word, Excel, email, internet, recording systems
• The ability to provide skilled, evidence based nursing care to a wide range of patients
• Ability to deal with patients and carers who are under stress.
• Awareness of and adherence to policies including lone worker and manual handling policies
• Current knowledge of developments in nursing and healthcare in general.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Bodmin Health Office

Dennison Road

Bodmin

PL31 2LB

United Kingdom

Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the documents attached - Job Description and Person Specification for full details of this role

Person Specification

Qualifications

Essential

• Current registration with relevant professional body.
• Degree level qualification.
• Enhanced Clinical Practice qualification, Level 6 or equivalent experience
• Recognised mentoring qualification or equivalent experience Relevant post-graduate specialist Masters Level Advanced Clinical Practice course or already working towards

Desirable

• Level 7 Post registration/post-graduate qualification.
• Management and/or Leadership course relevant to healthcare environment.
• Supplementary or Independent prescriber

Experience

Essential

• Demonstrable experience of managing a discrete aspect of a patient's care at an enhanced level of practice with specific knowledge and skills in a field of expertise within an orthopaedic context.
• Experience of managing change as part of service and practice development.
• Experience of regular participation in research and development, leading clinical audits in own specialist area.
• Experience of supervising, teaching, mentoring and developing staff.
• Experience of developing and implementing policies and protocols
• Experience of working in partnership with all levels of staff, evidencing the ability to plan and co-ordinate the provision of specialised care.
• Able to demonstrate ability to deliver training and education to patients

Desirable

• Attendance at QI Lite or equivalent quality improvement course.

Skills

Essential

• Demonstrable enhanced clinical skills, within an orthopaedic context
• Ability to analyse and interpret complex information from patient assessment and interventions, and freedom to act in managing patients 'care
• Clinical reasoning, problem-solving and decision-making skills at an enhanced level
• Demonstrable ability to work in a busy environment and resilience when the service is under pressure.
• To be competent to deal calmly and professionally with patients, relatives anAbility to work unsupervised and on own initiative and as part of a multi-disciplinary team.d work colleagues in a confidential and sensitive manner.
• Dexterity, co-ordination for driving, keyboard skills; use of specialist equipment and tools.

Knowledge

Essential

• Able to demonstrate highly specialised theoretical and practical, enhanced knowledge of orthopaedic specialty and common presentations
• Understanding of the principles of effective budgetary management.
• Understanding of the theory and application of Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7HA

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Professional electronics knowledge through BEng in electronics or equivalent.
• *Manufacturer approved technical training on a wide range of complex medical equipment.
• *Evidence of attendance of short courses and regular updating of training required

Desirable

• *Continual Professional Development to obtain registration requirements with the Institute of Physics and Engineering in Medicine (IPEM).

Experience

Essential

• *Substantial experience in the repair and maintenance of medical equipment.
• *A comprehensive understanding and competence in the repair and maintenance of medical equipment specific to the section.
• *Ability to record and analyse work data.
• *Relevant knowledge and competence in electronics, mechanics, pneumatics, anaesthetics, gas, infusion therapies computing and physiological measurement, as appropriate to the section.
• *Experience of working in Maternity, specifically neonatal units.

Additional Criteria

Essential

• *Dexterity and good hand-eye coordination required to work on a range of complex equipment
• *Hold UK Driving Licence
• *Must regularly participate in the departments "on call" service as required.
• *Ability to work and communicate with Clinical and Nursing staff.
• *Ability to work under pressure on occasions.
• *Able to communicate effectively.
• *Accepts supervision.
• *Commitment to health and safety
• *Capable of producing high standards of work.
• *Self-motivated with the ability to work as part of a team.
• *Ability to travel to multiple sites.
• *Ability to work under pressure and deal with stressful situations.

Desirable

• *Willing to undergo further training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Patient Access and Care Navigation

Process and effectively signpost patients to the most appropriate healthcare professional or service in accordance with practice protocols.

Receive and manage patient enquiries by telephone, in person, online consultation platforms and other digital communication channels.

Book, amend and cancel appointments in accordance with practice procedures.

Support patients in accessing services through the NHS App and other approved digital platforms.

Process requests received through online consultation systems such as Patchs or other approved systems.

Provide information regarding available healthcare services and community resources.

Assist patients in navigating health and care services appropriately.

Identify urgent requests and escalate appropriately in line with practice protocols.

Reception and Customer Service

Welcome patients and visitors in a courteous, professional and confidential manner.

Answer incoming telephone calls promptly and deal with enquiries effectively.

Manage difficult conversations and support patients who may be distressed, vulnerable or dissatisfied.

Resolve routine patient queries and escalate concerns where necessary.

Promote a positive patient experience at all times.

Administrative Duties

• Process repeat prescription requests in accordance with practice procedures.
• Register new and temporary patients accurately.
• Enter and update patient demographic information.
• Accurately input information into patient healthcare records.
• Enter and maintain read codes/SNOMED CT codes in line with practice protocols.
• Process incoming and outgoing correspondence.
• Scan and attach patient documentation to electronic medical records.
• Manage practice email inboxes and workflow systems as directed.
• Undertake system searches and reports as requested.
• Photocopy, file and distribute documentation as required.
• Direct requests for Subject Access Requests SARs, insurance reports, solicitor requests, DVLA enquiries and other non-routine correspondence to the appropriate team member.

Workflow Management

• Monitor and action allocated tasks within agreed timescales.
• Support the management of clinical and administrative workflows.
• Prioritise workload effectively while maintaining accuracy.
• Work flexibly to support service delivery during periods of high demand.

Team Working

• Work collaboratively with GPs, nurses, healthcare assistants, administrative staff, Primary Care Network - PCN staff and external healthcare providers.
• Support colleagues and provide cover during periods of absence where required.
• Communicate effectively with patients, carers, colleagues and external agencies.

Secondary Responsibilities

The post holder may also be required to:

Support quality improvement initiatives and practice audits.

Assist with data collection for contractual and quality requirements, including QOF and enhanced services.

Support public health campaigns through patient communication, appointment coordination and administration.

Participate in practice meetings and team development activities.

Assist with opening and closing procedures in accordance with practice rotas.

Undertake any other reasonable duties consistent with the role and grade as requested by management.

Safeguarding Responsibilities

All staff have a responsibility to safeguard and promote the welfare of children and adults at risk.

The post holder will:

• Undertake safeguarding training appropriate to the role.
• Recognise potential safeguarding concerns.
• Report concerns in line with practice safeguarding policies and procedures.
• Maintain awareness of safeguarding responsibilities within General Practice.

Information Governance and Confidentiality

The post holder will:

• Maintain strict confidentiality regarding patient, staff and practice information.
• Comply with UK GDPR, Data Protection Act 2018, NHS Confidentiality Code of Practice and all practice Information Governance policies.
• Ensure personal confidential data is handled securely and appropriately at all times.
• Report any actual or suspected data breaches immediately in accordance with practice procedures.
• Complete mandatory Information Governance training.

Health and Safety

The post holder will:

• Comply with the Health and Safety at Work Act and all practice policies.
• Maintain a safe working environment for patients, visitors and colleagues.
• Report accidents, incidents, hazards and near misses in accordance with practice procedures.
• Maintain clean, tidy and safe reception, office and waiting areas.

Equality, Diversity and Inclusion

The Practice is committed to promoting equality, diversity and inclusion and expects all staff to:

• Treat patients, colleagues and visitors with dignity and respect.
• Challenge discrimination where appropriate.
• Promote equality of access to services for all patients.

Training and Development

The post holder will:

• Complete all mandatory training requirements.
• Participate in annual appraisal and personal development reviews.
• Undertake additional training relevant to the role.
• Maintain competence in care navigation principles, digital systems and customer service skills.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.
• Experience of working in an office environment.
• An interest in improving peoples lives and wellbeing.

Desirable

• Excellent verbal and written communication skills.
• Ability to communicate clearly and sensitively.
• Ability to manage challenging conversations professionally.
• Customer Service.
• Commitment to providing excellent patient care and service.
• Ability to remain calm under pressure.
• Strong problem-solving skills.
• Organisational skills.
• Ability to manage competing priorities.
• Good attention to detail.
• Ability to work accurately in a fast-paced environment.
• IT Skills.
• Competence in Microsoft Office applications.
• Ability to use GP clinical systems such as EMIS, Docman and
• Patchs.
• Confidence using digital communication platforms and online consultation systems.
• Personal Attributes:
• Professional and compassionate approach.
• Ability to work independently and as part of a team.
• Reliable, flexible and adaptable.
• Commitment to confidentiality and professional standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wirral CIC

Address

Leasowe Medical Practice

Hudson Road

Leasowe

Merseyside

CH46 2QQ

United Kingdom

Employer's website

https://www.onewirral.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Access and Care Navigation

Process and effectively signpost patients to the most appropriate healthcare professional or service in accordance with practice protocols.

Receive and manage patient enquiries by telephone, in person, online consultation platforms and other digital communication channels.

Book, amend and cancel appointments in accordance with practice procedures.

Support patients in accessing services through the NHS App and other approved digital platforms.

Process requests received through online consultation systems such as Patchs or other approved systems.

Provide information regarding available healthcare services and community resources.

Assist patients in navigating health and care services appropriately.

Identify urgent requests and escalate appropriately in line with practice protocols.

Reception and Customer Service

Welcome patients and visitors in a courteous, professional and confidential manner.

Answer incoming telephone calls promptly and deal with enquiries effectively.

Manage difficult conversations and support patients who may be distressed, vulnerable or dissatisfied.

Resolve routine patient queries and escalate concerns where necessary.

Promote a positive patient experience at all times.

Administrative Duties

• Process repeat prescription requests in accordance with practice procedures.
• Register new and temporary patients accurately.
• Enter and update patient demographic information.
• Accurately input information into patient healthcare records.
• Enter and maintain read codes/SNOMED CT codes in line with practice protocols.
• Process incoming and outgoing correspondence.
• Scan and attach patient documentation to electronic medical records.
• Manage practice email inboxes and workflow systems as directed.
• Undertake system searches and reports as requested.
• Photocopy, file and distribute documentation as required.
• Direct requests for Subject Access Requests SARs, insurance reports, solicitor requests, DVLA enquiries and other non-routine correspondence to the appropriate team member.

Workflow Management

• Monitor and action allocated tasks within agreed timescales.
• Support the management of clinical and administrative workflows.
• Prioritise workload effectively while maintaining accuracy.
• Work flexibly to support service delivery during periods of high demand.

Team Working

• Work collaboratively with GPs, nurses, healthcare assistants, administrative staff, Primary Care Network - PCN staff and external healthcare providers.
• Support colleagues and provide cover during periods of absence where required.
• Communicate effectively with patients, carers, colleagues and external agencies.

Secondary Responsibilities

The post holder may also be required to:

Support quality improvement initiatives and practice audits.

Assist with data collection for contractual and quality requirements, including QOF and enhanced services.

Support public health campaigns through patient communication, appointment coordination and administration.

Participate in practice meetings and team development activities.

Assist with opening and closing procedures in accordance with practice rotas.

Undertake any other reasonable duties consistent with the role and grade as requested by management.

Safeguarding Responsibilities

All staff have a responsibility to safeguard and promote the welfare of children and adults at risk.

The post holder will:

• Undertake safeguarding training appropriate to the role.
• Recognise potential safeguarding concerns.
• Report concerns in line with practice safeguarding policies and procedures.
• Maintain awareness of safeguarding responsibilities within General Practice.

Information Governance and Confidentiality

The post holder will:

• Maintain strict confidentiality regarding patient, staff and practice information.
• Comply with UK GDPR, Data Protection Act 2018, NHS Confidentiality Code of Practice and all practice Information Governance policies.
• Ensure personal confidential data is handled securely and appropriately at all times.
• Report any actual or suspected data breaches immediately in accordance with practice procedures.
• Complete mandatory Information Governance training.

Health and Safety

The post holder will:

• Comply with the Health and Safety at Work Act and all practice policies.
• Maintain a safe working environment for patients, visitors and colleagues.
• Report accidents, incidents, hazards and near misses in accordance with practice procedures.
• Maintain clean, tidy and safe reception, office and waiting areas.

Equality, Diversity and Inclusion

The Practice is committed to promoting equality, diversity and inclusion and expects all staff to:

• Treat patients, colleagues and visitors with dignity and respect.
• Challenge discrimination where appropriate.
• Promote equality of access to services for all patients.

Training and Development

The post holder will:

• Complete all mandatory training requirements.
• Participate in annual appraisal and personal development reviews.
• Undertake additional training relevant to the role.
• Maintain competence in care navigation principles, digital systems and customer service skills.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.
• Experience of working in an office environment.
• An interest in improving peoples lives and wellbeing.

Desirable

• Excellent verbal and written communication skills.
• Ability to communicate clearly and sensitively.
• Ability to manage challenging conversations professionally.
• Customer Service.
• Commitment to providing excellent patient care and service.
• Ability to remain calm under pressure.
• Strong problem-solving skills.
• Organisational skills.
• Ability to manage competing priorities.
• Good attention to detail.
• Ability to work accurately in a fast-paced environment.
• IT Skills.
• Competence in Microsoft Office applications.
• Ability to use GP clinical systems such as EMIS, Docman and
• Patchs.
• Confidence using digital communication platforms and online consultation systems.
• Personal Attributes:
• Professional and compassionate approach.
• Ability to work independently and as part of a team.
• Reliable, flexible and adaptable.
• Commitment to confidentiality and professional standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wirral CIC

Address

Leasowe Medical Practice

Hudson Road

Leasowe

Merseyside

CH46 2QQ

United Kingdom

Employer's website

https://www.onewirral.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a warm welcome to patients.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants.

To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.

Person Specification

Education and qualifications

Essential

• Good basic education to GCSE level
• MSPAR / RSA III typing

Knowledge

Essential

• Medical Terminology
• Knowledge of hospital computer systems (PAS)
• Knowledge of PTLs

Desirable

• Knowledge of specialty

Experience

Essential

• Previous medical secretarial experience

Desirable

• Working in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Watford General Hospital

Watford General Hospital

Watford

WD18 0HB

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)