Job description

Job responsibilities

You can expect to get the best paid training and support as a part of the YAS family, access to development opportunities, competitive pay. NHS Pension and other NHS money saving benefits for example, access to discounts in over 200 stores, days outs and restaurants by signing up to a Blue Light card.

Our values: Kindness, Respect, Teamwork and Improvement.

NHS 111 Health Advisor for more information about working in this role please see the attached Job Description and Person Specification for more details, please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role. Previousapplicants who have been unsuccessful atinterview may not re-apply within 3 months of the interview date.

After 18 months as a band 3 Health Advisor, you will automatically progress to a band 4 Enhanced Health Advisor, subject to meeting the required criteria. Additional duties within this role include, coaching lesser experienced staff and carrying out tasks to support Team Leaders in the call centres.

We can offer a range of full and part time rotas.

There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.

**PLEASE READ BEFORE APPLYING**

Assessment and Interview Information

If you are successful at the shortlisting stage of the process, you will first be required to complete an online assessment. If passed, you will then be invited to attend an interview at our Wakefield Headquarters on Sunday 11th October.

Please note: If you are unable to attend the interview on Sunday 11th October, we ask that you apply during the next recruitment round. Unfortunately, alternative dates or remote interviews cannot be accommodated for this vacancy.

Training

You will receive comprehensive, paid training which will enable you to fully support our patients. The training is nine weeks full time.

You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.

We reserve the right to close the advert early as we monitor the volume of applications.

Person Specification

Qualifications / Knowledge.

Essential

• Minimum of 3 GCSEs at Grade C or above or equivalent, including English (or have successfully completed NHS Pathways training and/or have considerable customer service skills and experience which they are able to demonstrate)

Skills / Competencies

Essential

• IT literate
• Ability to deal with confidential/sensitive and distressing information
• Able to work under pressure

Experience

Essential

• Excellent telephone manner
• Customer service skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Wakefield

Brindley Way

Wakefield

WF2 0XQ

United Kingdom

Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You can expect to get the best paid training and support as a part of the YAS family, access to development opportunities, competitive pay. NHS Pension and other NHS money saving benefits for example, access to discounts in over 200 stores, days outs and restaurants by signing up to a Blue Light card.

Our values: Kindness, Respect, Teamwork and Improvement.

NHS 111 Health Advisor for more information about working in this role.

Please see the attached Job Description and Person Specification for more details, please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role. Previousapplicants who have been unsuccessful atinterview may not re-apply within 3 months of the interview date.

After 18 months as a band 3 Health Advisor, you will automatically progress to a band 4 Enhanced Health Advisor, subject to meeting the required criteria. Additional duties within this role include, coaching lesser experienced staff and carrying out tasks to support Team Leaders in the call centres.

We can offer a range of full and part time rotas.

There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.

**PLEASE READ BEFORE APPLYING**

Assessment and Interview Information

If you are successful at the shortlisting stage of the process, you will first be required to complete an online assessment. If passed, you will then be invited to attend an interview at our Wakefield Headquarters on Sunday 11th October.

Please note: If you are unable to attend the interview on Sunday 11th October, we ask that you apply during the next recruitment round. Unfortunately, alternative dates or remote interviews cannot be accommodated for this vacancy.

Training

You will receive comprehensive, paid training which will enable you to fully support our patients. The training is nine weeks full time.

You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.

We reserve the right to close the advert early as we monitor the volume of applications.

Person Specification

Qualifications / Knowledge.

Essential

• Minimum of 3 GCSEs at Grade C or above or equivalent, including English (or have successfully completed NHS Pathways training and/or have considerable customer service skills and experience which they are able to demonstrate)

Skills / Competencies

Essential

• IT literate
• Ability to deal with confidential/sensitive and distressing information
• Able to work under pressure

Experience

Essential

• Excellent telephone manner
• Customer service skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Rotherham

Doncaster Road

Wath Upon Dearne

S63 7EF

United Kingdom

Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide leadership to staff and lead delivery of the EBPC strategy

Develop and oversee projects, ensuring they are resourced and within budget

Act as Deputy Accountable Emergency Officer (AEO) and participate in the operational on-call rota

Seek and support business development and tendering activities

Ensure performance, compliance, and productivity reporting to the executive team

Lead contract reviews with commissioners and suppliers; take corrective action as needed

Maintain close operational and clinical team relationships

Develop links with external partners (e.g. GP practices, PCNs, 111, commissioners)

Identify and act on opportunities for cost savings and service improvement

Flex operational models to maintain safety and budget compliance

Support SOP and policy development across services

Other Requirements:

Ability to work in a fasted paced environment with priorities changing frequently.

Value diversity in the workplace.

Positively represent the Operations team and EBPC at all times.

High standards must be maintained in all dealings with managers, doctors, nurses, staff and non EBPC personnel to ensure that a professional image of EBPC is preserved at all times.

You are required to adopt a flexible approach.

You are required to deal with any real or potential safety hazards.

You are required to maintain a mutually supportive working relationship with all EBPC staff.

EBPC maintains a no smoking policy on premises and grounds.

Main Conditions of Service

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

General Data Protection Regulation (GDPR)

All members of staff are bound by the requirements of the General Data Protection Regulation 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.

Person Specification

Experience

Essential

• Experience of mobilising new services
• Proven computer skills including word processing e-mail
• Working knowledge of Microsoft Office - Word, Excel, Access, Publisher
• Able to work on own initiative and part of a team
• Experience of business case preparation, presentation, and implementation.
• Urgent/Primary care experience at a senior level

Desirable

• Experience of working with in/with digital, IT or BI
• Experience influencing or working alongside NHS Digital, NHS England, or equivalent national bodies
• Experience working with Integrated Care Systems (ICS) or in a system leadership role

Personal Skills

Essential

• Good communicator listener, clear, concise, coherent, patient
• Good presentation and accuracy of work
• Ability to work to deadlines
• Time Management skills in order to prioritise and meet conflicting deadlines
• Ability to coach others and lead large teams
• Calm, especially under pressure
• Problem solver, able to develop solutions and implement

Qualifications

Essential

• Degree level management qualification (or studying for) or equivalent experience
• NVQ or similar qualification in Management or Business
• Willingness to undertake training and learning programmes and apply these within the workplace.
• ITIL Foundation/Practitioner or similar qualification
• PRINCE2 Foundation/Practitioner or similar qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Berkshire Primary Care

Address

Inspired

Easthampstead Road

Bracknell

Berkshire

RG12 1YQ

United Kingdom

Employer's website

https://www.ebpc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting document (Job Description) which contains more information about the role.

Person Specification

Skills

Essential

• Diagnosis of Learning Disability or Learning Disability with Autism
• Demonstrate good communication skills
• Work well with others as part of the Oliver McGowan training team
• Be reliable, including excellent timekeeping
• Professionally answer questions from delegates with your Co-Facilitators/Trainers
• Describe lived experience to other Co-Facilitators/Trainers and delegates
• Communicate effectively and respectfully with delegates during the Oliver McGowan Mandatory Training (this can be through different communication modes)

Desirable

• Registration as an approved Oliver McGowan Mandatory Training co-trainer
• An ability to work flexibly in accordance with the needs of the role, this may include covering training sessions at short notice

Personal Skills

Essential

• Represent NHS and present a positive image when dealing with all stakeholders
• Supportive of colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Shirley House

London Road, Croydon University Hospital

Thornton Heath

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

Employees appointed to this role will be subject to Agenda for Change Terms and Conditions of Service, including the applicable provisions for on-call duties and designated rest periods.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Person Specification

Qualifications

Essential

• oBSc Cardiac Science or equivalent
• oBHRS/IBHRE accreditation (working towards, in part or completed)
• oImmediate Life Support

Desirable

• .SCST/RCCP/AHCS/HCPC registration.
• .IBHRE/BHRS/EHRA certification

Experience

Essential

• .Experience across a broad range of cardiac diagnostic and intervention procedures
• .Experience working in a healthcare environment, working alongside clinical and managerial staff
• .Experience of communicating directly with patients/carers and visitors

Desirable

• oExperience in device implant and follow up
• oExperience of training people
• oAbility to perform a range of diagnostic tests and provide factual reports with minimum supervision

Knowledge

Essential

• oKnowledge of catheter lab procedures
• oKnowledge of brady-pacemaker implant and follow up, Complex Devices (CRT/ICD) implant/optimisation/follow-up
• oKnowledge of implantable loop recorder implant, follow up and pathways
• oKnowledge of ECG procedures, physiologist led exercise stress testing.

Desirable

• oBasic EP knowledge
• oHigh degree of knowledge in medical terminology.

Skills

Essential

• oAbility to work as part of a team
• oAbility to produce work quickly and accurately to a high standard
• oEffective verbal and written communication
• oAbility to cope with a heavy workload
• oAbility to organise and prioritise workload and meet deadlines initiative
• oWell-developed interpersonal skills with ability to liaise effectively with and provide advice to a wide range of clinical staff and managers.

Desirable

• oExperience with a range of diagnostic equipment, platforms and databases
• oAbility to deal with problems in a calm and methodical manner.
• oAbility to exercise own judgement.
• oComputer literate - proficient use of Microsoft Office applications.

Other

Essential

• oWillingness to learn new skills and undertake personal development.
• oReliable, polite and helpful.
• oPunctual and an effective timekeeper.
• oWilling to work at other sites across the Trust as required.
• oKnowledge of the data protection act and understanding of patient confidentiality.
• oKnowledge and understanding of equity, inclusion and diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

London

EC1A 7BE

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

Person Specification

Qualifications

Essential

• Good general standard of education, Maths and English Language qualification
• Information Governance Training
• NVQ level 4 or equivalent knowledge
• ECDL or equivalent skills

Desirable

• Willingness to undertake further study as needed.
• Knowledge of Medical Terminology

Experience

Essential

• Relevant NHS experience
• Experience of working within a complex administration / clerical environment within the NHS
• Experience of Service Improvement
• Able to work across organisational boundaries

Desirable

• Experienced in tracking patient pathways
• Working within a multi-disciplinary team

Knowledge

Essential

• Effective management of time and resources
• Understanding of issues around patient confidentiality
• Has a working knowledge of LE2.2 / hospital PAS systems and other hospital systems
• Skilled in interpreting data

Desirable

• Has a working knowledge of clinical pathways
• Has a knowledge of Somerset Cancer Register
• Has a knowledge of Cancer Waiting Times standards

Skills

Essential

• Ability to deal confidently with clinicians, managers and colleagues.
• Works well under pressure with the ability to meet deadlines
• Able to work autonomously and prioritise effectively
• Excellent written and verbal communication skills
• Highly organised, dynamic and work with an excellent level of detail and accuracy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

Planning, Communication

• Ensure that all patients are registered accurately on the Trusts computerised system to agreed timescales.
• Check patient demographic and GP details are correct on the system and amend as necessary.
• Acting on instruction from the consultant, liaise with the patient to ensure a suitable appointment date and time.
• Schedule patients treatment and out-patient appointments using the current Trusts IT systems.
• Confirm appointment date and time on WPAS and send appointment letter if relevant.
• Liaise with consultants and medical secretaries to arrange and manage booking rules.
• Action any cancellations immediately and re-appoint where necessary as instructed by consultant.
• Provide effective communication of any relevant information to those responsible for preparing out-patient and treatment clinics.
• To help maintain excellent communication links with all departments
• Work as part of a team to improve the performance of the department.
• Participate in the training and support of new staff.
• Track all records handled as appropriate.
• Provide cover for colleagues as requested.
• Attend mandatory training.
• Use the Trusts IT systems as required to undertake a range of duties.
• Be able to adapt to change in ways of working as necessary.
• To ensure that the booked outpatient appointment is made as per clinical instruction.
• Ensuring attention to detail when booking appointments, checking patient are booked into the correct slots and the correct information is sent regarding where, when and how to attend (ie face to face or virtually).
• The post holder would be expected to use the Trusts Patient Administration System (WPAS) and electronic patient record (Welsh Clinical Portal WCP).
• The post holder will be required to contribute to the patient medical record by clearly documenting any patient contact, such as telephone conversations.
• To be responsible for the use of WPAS to create referrals, book and process outpatient appointments, to support the patient pathway to be tracked and managed efficiently.
• To be responsible for accurately booking phlebotomy appointments as required.
• Develop and maintain effective communication skills to ensure a high quality service is provided when liaising with patients, GPs and all other internal and external contacts to ensure patients appointments are made appropriately.
• To maintain good communication with health professionals and other groups within the Trust to ensure that patients receive appropriate and timely care.
• To give advice or assist or pass on information to Patients, relatives, internal/external colleagues based on department protocol and procedures.
• Receive and take relevant action on telephone calls and emails enquiries, liaising with internal and external sources to resolve any problems, queries or delays where appropriate.
• Ensure that when handling patient information or discussing patient needs, confidentiality guidelines are strictly adhered to and that close attention is given to the Trusts Confidentiality Policy and Information Governance guidelines.
• To be able to concentrate in a noisy and distracting environment for prolonged periods
• Develop and maintain skills to deal with conflict remaining calm and professional at all times.
• The post holder works within well-defined boundaries, using initiative to make planning decisions as required. They will have access to manager / Team Leader at all times.
• To be responsible for assisting in the training of new staff. To be a supportive team member, and offer on-going support and advice.
• Assist in the review of office protocols and working practices when and where necessary within Outpatient Appointment Booking Team to co-ordinate any changes and implement effectively.
• Any other duties as delegated by the Health Records Manager as appropriate to the grading of the post.
• Ensure own mandatory training is undertaken for non-clinical staff (such as safe moving and handling, fire prevention etc) and attend other relevant training programmes to keep up to date.
• Take part in the Personal Development Review process, identifying own training needs for continued personal development.
• Communication/working relationship with patients, consultants, medical and clinical staff, general practitioners, administrative colleagues, outpatient nursing staff, all staff throughout Health Records Department. other hospitals and members of the public.
• Manage own email inbox daily, actioning and/or escalating tasks as required within the day.
• Managing Team ActionPoint (request service), actioning and/or escalating as required within the day.
• Managing own phone lines, answering queries and returning answerphone messages daily. Ensuring own phone lines is covered during core hours of 8am to 5pm and breaks by liaising with colleagues.
• Advanced keyboard skills for accurate input of appointment dates, consultation methods, appointment letters etc
• Take part in surveys and audits as and when required.
• May be required to book urgent patient appointments using WPAS.

Improvement and Monitoring

• Comply with procedures relating to incident reporting and ensure that information is recorded accurately. Reporting all incidents via Datix to ensure they can be accurately tracked
• Contribute to the development of procedures where appropriate.
• Propose changes in own work areas in conjunction with the Team Leader/Health Records Manager.
• Follow Standard Operating Procedures, Policies and Processes for own role and Department.
• Responsible for reporting defective equipment to the Team Leader.
• Observe personal duty of care when using equipment.
• Ensure monies are handed to consultants and donations logged as received and passed to finance.
• Responsible for only undertaking duties within remit of role.
• Escalate any discrepancy in resource to the Team Leader immediately.

Training

• Provide support and guidance and demonstrate day-to-day duties to new staff.
• Responsible for ensuring compliance with own Mandatory and Statutory training.
• Responsible to ensure cover notes in place and updated for own role in the event cover is required for sickness or annual leave to ensure service provision maintained.

Digital and Information

• Accurately record all patient details and activity on clinical systems Welsh Clinical Portal (WCP) and Welsh Patient Administration System (WPAS).
• Responsible for accurately tracking all physical Medical Notes using WPAS.
• Responsible to adhere to the standards associated with the legislation, regulations and Trust Policies and Procedures
• Compliance and adherence to all Trust and Departmental Policies and Procedures.
• Manage workload unsupervised and prioritise work on a day to day basis escalating any complex issues as appropriate (eg Medical Secretary, Team Leader, Clinical/Medical colleagues).
• Support and guide junior staff in their tasks to ensure comprehensive and accurate cover across the team in relation to own role.
• Responsible for carrying out any other duties that may reasonably required within the remit of your role to ensure service provision maintained.

Person Specification

Qualifications and Knowledge

Essential

• NVQ Level 3 level standard of qualification or equivalent level of knowledge and experience
• Advanced keyboard skills

Desirable

• Good knowledge of outpatient pathways and activity classification
• Knowledge of WPAS Welsh Patient Administration System
• Knowledge of WCP Welsh Clinical Portal
• Knowledge of the NHS Wales Data Dictionary

Experience

Essential

• Excellent knowledge of the patient pathway acquired through experience
• Experience of NHS Wales Patient Administration Systems
• Knowledge of Data Protection/Confidentiality
• Excellent knowledge of the full range of data quality, activity management, standards and procedures
• Previous outpatient appointment management experience
• Experience of working in a hospital environment or NHS organisation
• Proven interpersonal and communication skills
• Excellent telephone manner
• Customer care skills

Skills and Attributes

Essential

• Ability to effectively prioritise tasks
• Good organisational skills
• Ability to prioritise workloads
• Excellent communication skills-both verbal and written
• Able to deal with complex queries
• Ability to work independantly

Desirable

• Welsh Speaker (Level 1) or willingness to work towards

Other

Essential

• Reliable
• Team Player
• Ability to use initiative
• Flexible approach to meet the needs of service
• Willing to assist others when own workload allows
• Enthusiastic
• Motivated
• Positive Attitude
• Satisfactory Standard DBS clearance including

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Velindre University NHS Trust

Address

Velindre Cancer Centre

Velindre Road

Cardiff

CF14 2TL

United Kingdom

Employer's website

https://velindre.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Guidance

Essential

• Qualifications GCSE in English and Maths or Vocational level 3 in a relevant field
• Experience as working as a medical secretary
• Other Requirements Good verbal and written skills

Desirable

• Minute taking skills

Technical Skills

Essential

• Computer literate with word processing experience
• Understanding Secretarial procedures & MS Word

Desirable

• Audio Typing
• NHS Experience

Other Requirements

Essential

• Good verbal & written skills
• Team Player
• Well presented

Personal attributes

Essential

• Ability to deal with sensitive issues like cancer
• Ability to organise own work load

Desirable

• Prioritisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

UHD Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Radiology Assistant Oxford Hospital | Radiology | Bank | Part time | Up to £14.00 per hour depending on skills and experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health is the UK's largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we're committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you. Join us as a Radiology Assistant in our Hospital and play your part in building a healthier nation. You will be part of a dynamic radiology department, assisting with a range of radiological examinations. As a Radiology Assistant you will:

Person Specification

Qualifications

Essential

• Level 2 Qualification in Healthcare

Experience

Essential

• Previous experience working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Beech Road Oxford Oxfordshire OX3 7RP

Oxford

OX3 7RP

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

As IPC Matron, you will play a key role in supporting both Trusts to deliver safe, effective, and evidencebased infection prevention and control. Working closely with the Deputy DIPC, IPC Drs, and wider clinical teams, you will:

• Provide visible, professional leadership across both organisations.
• Responsible for the Operational Management of the IPC Team.
• Lead and influence improvements in clinical practice, patient pathways, and environmental standards.
• Offer expert advice during outbreaks, incidents, and quality reviews.
• Champion best practice, education, and engagement with staff, patients, and visitors.
• Contribute to harmonising IPC policies, resources, and communication across the group model.

This role will involve regular crosssite working, with flexibility to support teams at both PHU and IWT.

For full job details and person specification please refer to enclosed Job description

Person Specification

Experience

Essential

• Substantial experience of care management, experience of working in a senior role (Band 7) and with evidence of professional development.
• Substantial number of years working within infection prevention and control speciality

Desirable

• Evidence of developing policy, guidelines and managing resources
• Demonstrate extensive relevant clinical experience of working in an acute hospital setting at a senior level
• Leadership development programme
• Budget management

Qualifications

Essential

• Current RN with current NMC registration.
• Degree level qualification and/or evidence of working towards Masters in IP

Desirable

• Recognised teaching qualification / experience.
• Management Qualification.

Skills and Knowledge

Essential

• Ability to work on own initiative as well as a part of a team. Self-motivated.
• Able to deal with difficult and sensitive situations tactfully and minimise emotional upset
• Able to understand sensitive political issues
• Critical appraisal skills
• Evidence of success in leading/managing significant and sustained change
• Effective people management skills.
• Ability to negotiate, influence and escalate and seek advice
• Ability to interpret and analyse data, meet deadlines
• Intermediate IT skills and presentation skills

Desirable

• Experience of leading and managing a team
• Coaching and mentoring skills
• Demonstrate effective contribution to business planning and service developments
• Awareness of budgetary management and control.
• Knowledge and application HR procedures
• Demonstrate knowledge of the theory and application of Clinical Governance.
• Understanding of the role of research and development activities and clinical effectiveness. Evidence of experience with audit and or research
• Understanding of health policy and the national and local nursing agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road, Cosham

Portsmouth

Hampshire

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Administration

• To have a thorough knowledge of all practice procedures.
• To work in accordance of written protocols
• Patient navigation/Signposting to various services and PCN Hub
• Scanning documents

Reception

• Receiving patients
• Consulting with members of practice clinical teams
• Navigation of patients to correct services and triage appointments
• Flexible to cover for annual leave/sickness when required

Appointments

• Process appointment requests for today future appointments from patients by telephone and in person.
• Deal with visits requests

Computer

• Computer data entry and medical records.
• Process patients change of address computer data and medical records (have knowledge of practice area).

Telephone

• Have working knowledge of our new cloud telephony telephone system (training given).

Other Tasks

• Maintain a Clear desk policy and adhere to practice policies
• Ensure building security have thorough knowledge of doors/windows/alarm.
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

• Customer service experience and the ability to work in a high pressure environment

Desirable

• Experience of Emis Web
• Experience of patient triage and navigation to services
• Experience of working in a GP practice

Qualifications Essential

• Good level of education
• Reception/customer facing skills/experience
• Experience of working in a busy environment
• Ability to multi task and prioritise own workload
• Experience of working within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• Smart, polite and confident.
• Excellent planning and organising skills.
• Able to perform under pressure.
• Work on own initiative & Self motivated.
• Team player.
• Flexible.
• Fully understands the importance of Confidentiality and Information Governance.
• Experience of working with the general public.
• Experience of reception work.
• Strong interpersonal and communication skills (both written and verbal).
• Proficient IT skills, particularly in data entry.
• Clear and polite telephone etiquette.
• Effective time management and ability to meet deadlines.
• Strong problem-solving abilities.

Desirable

• Experience of working in Primary Care/General Practice.
• Knowledge of Accurx messaging system.
• Knowledge of Triage system.
• Knowledge of the EMIS Patient and Clinical System.
• Knowledge of Docman system.
• Knowledge of Microsoft office (email/word/excel).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Whiteacres Medical Practice

Address

Maple Road

Malvern

Worcestershire

WR14 1GQ

United Kingdom

Employer's website

https://www.whiteacresmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The BEC Treatment Centre is based at the Shelley Manor Private Suite, and we are working to provide on the day clinical capacity to support our four member practices by offering GP and ANP on the day appointments for practices to book into. We are also offering HCA, smear clinics, MSK, and Respiratory Nurse appointments, with plans for additional services to be developed over time.

As the service is continually evolving, we are looking to recruit a Salaried GP to work within our Treatment Centre Service, for up to 3 sessions per week.

Main duties of the job

Provide up to 3 clinical sessions Thursday 16.00-20.00, Saturday 09.00-13.00/13.00-17.00 from the Treatment Centre seeing patients from all 4 practices.

Working with the Lead GP for Treatment Centre.

Provide clinical advice and guidance to the multi-disciplinary Treatment Centre team.

Maintain the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards.

Supports the development of PCN service delivery at the Treatment Centre

Person Specification

Experience

Essential

• Experience of S1 and understanding of working access multiple modules is desirable
• Evidence of interest in relevant additional clinical skills.

Qualifications

Essential

• GMC registered
• MBBS or equivalent medical degree
• MRCGP

Knowledge and Skills

Essential

• Excellent interpersonal and communication skills, using a range of methods, e.g. verbal written record keeping.
• Strong communication in English both written and spoken.
• Ability to listen and emphasise
• A solutions focused approach
• A passion for working within and supporting the multi-disciplinary team
• Demonstrates resilience in stressful situations
• Maintain sensitivity at all times to the emotional needs of the patient and their relatives
• To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
• Takes pride in their work and have a strong sense of personal and team accountability
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Good organisational skills and time keeping
• To be flexible and multi skilled to ensure the priorities of the PCN can be met
• Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Safeguarding

To provide specialist professional advice on managing adult safeguarding cases, and work to assist in developing effective multiagency working to safeguard adults

To work within a designated locality

To provide specialist professional advice on managing MAPPA and Prevent cases and work to assist in developing effective multiagency working in MAPPA and Prevent

To provide professional advice on managing safeguarding children and domestic abuse cases

To provide professional advice on initial management of cases involving allegations against AWP staff, volunteers or services, and ensure that any such allegations are reported to the Trust Allegations Officer

To attend and report to the Trust governance groups/committees in an advisory capacity

To be an active member of the local and regional safeguarding networks and working groups

To cover duty where required.

To work with the clinical audit department to ensure effective rollout of trust audit programmesin the area(s) of responsibility and assure follow through on recommended actions

To participate in the development and implementation of appropriate policy and performance frameworks, to support staff to recognise, understand and meet their duties of care in relation to relevant legislation, in areas of responsibility

To participate in the development of, and the delivery of specialist safeguarding training and practice development

To participate in the development and implementation of Trust work plans, to assist the trust in meeting statutory, regulatory, and performance standards

To be responsible for the development of specific Trust policies, procedures and guidance for safeguarding, as directed

To facilitate effective working arrangements with service users and carers, both directly and through PALS, in relation to safeguarding

To provide cover for other Senior Practitioners- Safeguarding, as required.

Leadership

To be responsible for the management and reporting of specific projects as directed

Contribute to the professional development of other staff in this specific area of professional practice as required

To deputise, and provide cover, for the Trust Deputy/Head of Safeguarding, both on an identified standing basis, and on an ad hoc one, as required

Performance Management

Responsible for undertaking audit, benchmarking in conjunction with Governance colleagues to ensure learning outcomes are reflected and implemented

To support the effective performance and functioning of safeguarding in practice, learning from experience, and management oversight by operational services

Communication

Ensure advice is available to the full range of specialties within the organisation on the day today management of safeguarding

To liaise with the Trust named doctor and Lead named professional/nurse, as appropriate

Work across external organisations and within AWP (which includes a good deal of cross-site travel) using various methods of communication (e.g. face-to-face, electronic media) to raise the profile and reputation of the services offered, and to build and sustain the confidence of our local population in our current and future service

Person Specification

Qualifications

Essential

• Registered Nurse, Social Worker or other appropriate professional registration, with substantial clinical experience, and management experience in a specialist safeguarding role

Experience

Essential

• Advanced/expert understanding/application of relevant practice/standards/audit in relation to Safeguarding Adults
• Knowledge and experience of the legislative framework and practice of safeguarding and public protection including information sharing and governance, consent and confidentiality
• Proven leadership/management experience, able to demonstrate examples of positive impact/change within service delivery/practice at an advanced level

Knowledge

Essential

• Detailed and up-to-date knowledge of policies, statutory regulations and guidance relating to Safeguarding- Vulnerable people especially adults and a working knowledge of guidance relating to Safeguarding Children and young people at risk

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bath NHS House

Newbridge Hill

Bath

BA1 3QE

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

To support the Outpatient Transformation CSSM with the delivery of the Outpatients Transformation Programme in line with national targets and where needed, provide administrative support to the wider division.

Person Specification

Qualification and training

Essential

• Evidence of continuing professional development Management qualification or equivalent experience, Working knowledge across a range of work procedures including RTT.

Desirable

• Project management qualification. Awareness of National Outpatient priorities/GIRFT.

Experience

Essential

• Experience of working in an administrative role within a busy environment. Information Collection, Processing & Analysis Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG Improving services either clinical or administrative demonstrating sustained change. Experience of process or pathway mapping.

Desirable

• Outpatients experience

Knowledge

Essential

• Thorough understanding of NHS performance targets, Knowledge of patient flow, Knowledge of project Management tools/methodologies

Skills

Essential

• Excellent planning & organisational skills, Ability to prioritise workload to respond to changing demand, Ability to liaise and communicate with staff, Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives, Ability to promote good working liaisons (staff, patients, relatives), Extracting information / Listening Skills, Ability to handle complex enquiries - distressed & anxious patients, Ability to deal with challenging behaviour, Knowledge of IT databases and computer systems, Advanced PC skills - databases, word-processing, email, Excel Understanding of hospital IT systems, Knowledge of PAS or equivalent information system, Proven strong administration skills, Excellent telephone manner, Able to work independently, with minimum supervision, Proven ability to motivate staff and encourage team work, Ability to engage and influence staff within their area of responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital NHS Foundation Trust

Bristol Road South

Birmingham

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

**Please see the attached supporting document which contains more information about the role in job description and person specification**

Person Specification

Education/Qualifications

Essential

• RGN and registration with NMC

Desirable

• Post registration qualification in contraception, e.g. DFSRH.
• BSc degree in nursing
• GUM qualification or courses in STIs e.g. STIF.

Knowledge/Understanding

Essential

• Knowledge of Contraception and Sexual Health
• Understanding of NMC Code of Conduct and Professional Accountability.

Desirable

• Clinical audit
• Knowledge of current nursing issues.
• Knowledge and understanding of national guidance and policy related to the development of an integrated sexual health service
• Knowledge of clinical governance.

Experience

Essential

• Previous experience of working on a ward
• Experience of working in a multi-disciplinary team

Desirable

• Sexual Health & contraception experience.
• Experience of working in Nurse Led clinics.

Skills/Abilities

Essential

• Ability to work independently, to make decisions and deal with conflict.
• Good communications and interpersonal skills.
• Good organisational skills.
• Ability to demonstrate knowledge of standard setting and quality management.
• Competent in IT skills.
• Non-judgemental - able to support client choices (including those of young people).
• Administering treatments and vaccinations.
• Venepuncture.

Desirable

• Skills in Contraception and Sexual Health Nursing
• Microscopy and cryotherapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Sexual Health Centre

530 London Rd

Thornton Heath

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• NMC registered nurse
• Degree in relevant branch of nursing
• Educated to Masters
• Ongoing CPD
• Leadership Qualification

Desirable

• Recognised teaching and assessing qualification
• Coaching qualification
• PSIRF investigator training
• Project management training

Experience

Essential

• working within the specialty of critical care/acute care in a senior nursing role
• teaching, mentorship and supervision of staff practice development, including policy development
• Audit / research based nursing practice resource management, change management , Leading and developing a Team
• Experience managing safeguarding concerns.
• Effective budget management
• Complaints handling
• Delivering training to meet specified outcomes
• Trust wide initiatives/committee membership
• Working at a senior nursing level at band 8a

Desirable

• Experience of analysing detailed information
• Experience in leading quality, governance, clinical audit and performance standards.
• Experience conducting QI projects successfully and follow through actions.

Knowledge

Essential

• Up to date knowledge of current clinical and professional issues
• Ability to develop protocols and guidelines
• Understands the role of clinical governance and audit in high quality critical care
• Understands and implements PSIRF methodology
• clinical incident and risk management
• Budget and people Management.
• infection control issues

Skills

Essential

• Evidence of both theoretical and practical skills and competency in critical care/acute care management
• Ability to lead and inspire a large team
• Analyse complex information to make operational decisions.
• Evidence of leadership skills
• Formal presentation skills
• Able to utilise IT to full potential.
• Works under own initiative with good organisational skills, can work to deadlines.
• Articulate with advanced written and verbal communication skills
• Able to use problem solving skills
• Capable of working strategically.
• Ability to manage change and deal with complex and difficult situations.
• Ability to work effectively under pressure.

Desirable

• Ability to interpret and analyse complex data and findings

Other

Essential

• Ability to act as a role model
• Creative, lateral thinker
• Able to participate on on-call senior management rota for site
• The ability to undertake reflective thinking on own practice
• Able to work flexibly across 24/7
• Enthusiasm / Motivation Sufficient to perform the duties of the post with reasonable adjustments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glen Rd

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)