Job description

Job responsibilities

You will be delivering play support and personal care including Nasogastric Feeding, Gastrostomy feeding and Oxygen therapy. Full training will be given.

Person Specification

Knowledge and Experience

Essential

• Experience and knowledge of working with children with additional health needs and complex health needs.
• Experience of working within a community setting
• Recognized Qualification in Child Care
• Demonstrable excellent customer service
• Experience of engaging and communicating effectively with people at all levels
• Understanding of safeguarding procedures in accordance with local procedures
• Full UK driving license and access to a vehicle for work use

Desirable

• Experience within NHS service
• Knowledge of System One

Behaviours and Values

Essential

• Approachable and accessible to colleagues and across multi agencies
• Ability to work in a flexible way and respond to change
• Ability to work in a fast paced and challenging environment
• Able to deal with interruptions/queries from colleagues throughout the day.
• Able to work within another organization's environment maintaining confidentiality at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Sudborough House

St Mary’s Hospital, 77 London Road

Kettering

NN15 7PW

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

**We know you will understand how important record keeping and ability to undertake calculations are in the role, so if you do not have a Grade D or above in English and Maths we will assess your literacy and numeracy skills as part ofthe recruitment process.**

If you have got overseas qualification you can prove your qualification comparability to UK GCSE throughUK ENIC.

• Working as part of a nursing team in providing high standards of care
• Greeting and orientating patients and relatives to the area
• Supporting with nutritional & hydration needs as directed by Registered Nursing staff.
• Communicate with all members of the team and wider teams to maintain a good service provision.
• Communicate with patients and relatives ensuring there are updated with their discharge process.
• Providing personal care and provision of patients toileting needs, ensuring privacy and dignity is maintained.
• Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patients manual handling plan.
• Assisting with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds

Amongst the many other benefits you can enjoy are:

27 days paid holidays per year (rising to 33 days), pro rata for part time staff in addition to 8 bank holiday

Enhanced rates of pay for weekend and bank holidays working

The opportunity to join the NHS Pension scheme

Uniform provided

Child care vouchers and preferential rates for an on-site nursery

Person Specification

Qualifications and Education

Essential

• Demonstrable numeracy and literacy skills in line with Level 1/Grade D/Grade 3 or above

Desirable

• GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional skills level 2 numeracy and Functional Skills level 2 literacy skills
• Level 2 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 2 in healthcare

Knowledge and Experience

Essential

• Effective communication skills - written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions
• Effective customer service skills
• Effective understanding of confidentiality
• Proven ability to be flexible in your approach
• Ability to deal with people from all backgrounds

Desirable

• Previous experience working in a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Registered Nurse with the Nursing & Midwifery Council (NMC)
• *Evidence of willingness to undertake post graduate academic study and ability to evidence university requirement at Level 6/7 study
• *Evidence of recent accredited Level 6/7 study (as per university entry requirements)
• *Evidence of postgraduate diploma level training or equivalent experience in a community field with a programme or knowledge or a combination of on-the-job experience as a Band 5 Community Nurse (or equivalent) and short courses enabling autonomous community nursing provision.

Desirable

• *Practice assessor

Experience

Essential

• *Demonstrable experience as a Community Registered Nurse
• *Experience as a practice supervisor and willingness to work towards becoming a practice assessor
• *Demonstrable ability / experience in working in a multi professional approach to health care delivery in community setting and can appreciate the complexities of patient access/ care and treatment across Primary / Secondary and Social health care within the NHS
• *Demonstrable knowledge / experience of current context of Community Nursing and can relate this to NHS Policy and local / system approaches to health care delivery
• *Experience in the supervision, mentoring and assessment of learners and junior staff.
• *Experience in supporting the review and development and updating of policy and procedure.
• *Experience in supporting service change and improvement in a health and care related practice setting.

Desirable

• *Demonstrable evidence of working in the NHS as a Community Registered Nurse

Additional Criteria

Essential

• *Can manage time effectively, priorities own workload and demonstrate ability to manage that of others and work to agreed standards of care.
• *Able to work effectively with a variety of people to ensure timely patient care and treatment as part of a multi-disciplinary team.
• *Able to demonstrate clinical reasoning and decision-making skills and can evidence this in relation to clinical practice.
• *Able to communicate complex and sensitive information to individuals and groups.
• *Well-developed influencing and negotiating skills.
• *Demonstrate ability to provide clinical leadership skills and recognise limitations to the role and when to refer to others.
• *Demonstrate Good verbal communication / negotiating skills to include face to face and telephone Ability to deal with conflicting demands.
• *Empathy with patients/relatives to record and follow up more complex queries e.g. patient complaints.
• *Self-motivated - able to work independently to prioritise and manage own workload.
• *Ability to use judgement and decision-making skills, using sound clinical decision-making skills.
• *Ability to work effectively under pressure and to prioritise important tasks to tight.
• *deadlines whilst ensuring quality standards are maintained.
• *Tactful and able to build good working relations.
• *Ability to work as part of a team and autonomously.
• *Good IT skills ability to record information electronically.
• *Being able to work on a flexible shift pattern to cover service needs across 7 days
• *Must have a full in date UK car driving license with access to a vehicle, successful candidate must have business car insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

6 Crabtree Dr, Fordbridge

Birmingham

West Midlands

B37 5BU

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

To find out more about our department and see what our team has to say you can watch our YouTube video https://youtu.be/JgVFF1jMsuY or Pharmacy Brochure :: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Please find attached job description for full details.

Advertising date : 15th September 2026

Closing date : 29th September 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

• Qualified Pharmacy Technician (NVQ3 / BTEC in Pharmaceutical Sciences) with post qualification experience.
• Registration with the General Pharmaceutical Council
• Qualified Accredited Checker of dispensed items
• Qualified NVQ Assessor (A1) (A2) and verifier.
• Qualified NVQ Verifier (V1)

Desirable

• Accredited Medicines Management Qualification
• Significant Management Qualification. Degree level or NVQ4/Diploma level

Knowledge and Experience

Essential

• Evidence of commitment to CPD as a minimum to meet mandatory requirements of the General Pharmaceutical Council
• Substantial practical experience of managing staff within Hospital Pharmacy environment at senior manager level.
• Qualified to Trust Management and Leadership Programme
• Significant experience of managing ward, pharmacy and technical services
• Experience of managing within or appropriate technical function in an NHS environment
• Experience in management of technical staff
• Experience of promoting medicines incident reporting and gain participation of Nursing Managers
• Excellent knowledge of dispensary & procurement processes

Desirable

• Experience of working in a purchasing post within a large organisation
• Working Knowledge of management of pharmacy computer systems
• Experience & knowledge of licensing systems for medicines

Skills and Competencies

Essential

• Proficient in the use of pharmacy computer systems
• Evidence of managing teams, including delegating and implementing change management
• Ability to motivate and gain participation of individuals in the pharmacy team
• Excellent organised time management and communications
• Ability to work as an acknowledged member of a multidisciplinary team
• Ability to deal with potentially difficult / aggressive patients in mental health wards
• Ability to understand clinical information, e.g. performance indicators and targets, and to act on these as appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Jubilee Road

Gosforth

NE3 3XT

United Kingdom

Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description for information of the duties and responsibilities to be undertaken within the role.

Please note, duties may be varied from time to time under the direction of the Reception Supervisor, Assistant to the Practice Manager or Practice Manager, dependent on current and evolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

• Good standard of general education
• GCSE mathematics or equivalent
• GCSE English or equivalent

Desirable

• Further education

Others

Essential

• Flexibility of working hours/ability to work at desired times

Desirable

• Car driver/clean licence

Qualities & Attributes

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Smart appearance

Experience

Essential

• Experience of Microsoft office software
• Keyboard skills
• Customer service skills
• A good team player
• Able to take messages accurately and deal with appropriately
• Good telephone manner

Desirable

• Experience of SystmOne clinical system
• Knowledge of medical terminology

Knowledge

Essential

• Excellent communication skills

Employer details

Employer name

Penny's Hill Practice

Address

Ferndown Medical Centre

St. Marys Road

Ferndown

Dorset

BH22 9HB

United Kingdom

Employer's website

https://www.pennyshillpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

SUPERVISORY FUNCTIONS

• To provide a supervisory function to the reception team supporting the Patient Services Manager and existing supervisory team, thereby assisting with the smooth running of the Practice.
• To assist in the leadership of the reception team, ensuring an efficient and professional manner is maintained.
• To provide a focal point of communication between patients, doctors and other medical staff.
• To act as a role model, demonstrating and promoting the standards expected by the Practice and creating the energy and enthusiasm for the service.
• To liaise with and assist the Patient Services Manager and existing supervisory team as and when required.
• To deputise in the absence of the Patient Services Manager.
• Assisting in the supervision and leadership of the reception staff at the Practice
• Act as a role model to reception staff, supporting, motivating and promoting good staff relations.
• Ensure all Practice Protocols are understood and adhered to.
• Liaise with the Patient Services Manager and existing supervisory team to monitor/report on staff attendance, sickness absence and annual leave.
• Liaise with the Patient Services Manager and existing supervisory team to ensure cover and suitable contingency plans are in place for all leave, including unforeseen absence.
• Lead involvement with induction/training and eConsult
• Organise agency/bank staff and daily rotas in absence of the Patient Services Manager.

RECEPTION DUTIES

Answering the telephone with a professional and pleasant manner

Dealing with patient queries accurately, efficiently and effectively

Accurately take messages, include patient details, contact details and specific content of the message and convey to the appropriate person.

Book appointments accurately and with the appropriate clinician using the EMIS clinical system

Signpost and prioritise patients in line with appropriate training

To take appropriate and accurate demographic/personal details of patients, to include disabilities, carer status and other details relating to equality and diversity.

Deal with incoming confidential e mails from patients

Opening, sorting and distributing incoming post in an efficient and timely way

Use the clinical system effectively to inform clinical staff of relevant information relating to their patient.

Deal with prescription queries effectively and in a timely way. Completing patient requests for repeat medication accurately and within the practice standards

Organise transport (emergency and non-emergency) if required

Follow all start up and close down procedures daily to ensure security of the IT system and buildings.

Liaise with technical support in the absence of IT support on the premises.

To assist the administration process of ordering, taking delivery and maintaining stock supplies, being mindful of delivery instructions such as refrigeration requirements and acting upon them

To carry out specific, additional administrative tasks as requested and agreed with line manager

Undertake any other duties required by the practice to assist in the day to day running of the service.

Deal with situations involving distressed/unwell patients in line with policies and training

Manage patients who may be verbally or physically aggressive in a professional manner, using the appropriate alert systems and by following policy and training.

Deal with blood and urine specimens safely and in line with infection control policy, ensuring they are safely stored and ready for collection

Manage financial transactions in line with set protocols

Assist with day to day emailing requirements as necessary for the role

Participate in a weekly staff rota to cover the lead reception/call handling requirements during practice opening hours.

Communication

To communicate on the phone, by email, fax or in person with staff from a wide variety of NHS/other departments in a confidential, professional and efficient manner so that good communication between the surgery and all other services is maintained

To communicate in a professional, friendly and helpful way with patients, carers and the general public to maintain an excellent profile for the surgery amongst its users

To maintain confidentiality for all patients and users of the service

To communicate effectively and sensitively with service users who may be angry, confrontational, upset, anxious, fearful or have communication difficulties such as poor language skills, hearing loss or disabilities.

Responsibility

To carry out duties with a level of autonomy and minimum supervision, working within broad procedural guidelines

Use own initiative to deal with own workload and day to day tasks

To support the effect maintenance and management of office systems

To be responsible for identifying own training needs and training needs that may help improve service quality

To take responsibility when a clinician is unexpectedly not available in clinic, cancelling and rebooking appointments as directed

Work in accordance with practice policies and procedures

Report incidents and near misses to ensure the continued safety of staff, patients and visitors to the practice

Report incidents and areas of non-compliance to ensure that the practice responds and learns from errors and untoward events

General Duties

• The Post Holder may be required to work additional hours to cover holidays and sickness.
• Maintaining regular consistent attendance, punctuality, personal appearance and adherence to relevant health and safety procedures.
• To attend all statutory and mandatory training courses and any courses specific to this role.
• To be available for staff meetings and meetings with management.
• To have a good understanding and follow company policies and procedures.

Establish and maintain effective working relationships with co-workers and the general public.

Attend performance and development reviews with your line manager

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent

Experience

Essential

• Experienced in supervising a team of 10-20 members
• Experience in a patient facing role

Desirable

• Experience of working in Primary Care
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Montpelier Health Centre

Address

Bath Buildings

Bristol

BS6 5PT

United Kingdom

Employer's website

https://www.montpelierhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Montpelier Health Centre

Reporting to: Patient Services Manager

Hours: Full time (37.5hrs)

Job Purpose: To receive, assist and direct patients in accessing the appropriate service or healthcare professional they need in a courteous, respectful, efficient and effective way.

To provide general assistance to the whole Practice team and project a positive and friendly image to patients and other visitors, either in person, online or via the telephone.

To liaise with other NHS bodies, health care providers, support workers and other professions to help resolve issues relating to the care of patients.

Responsibilities:

Provide cover for the front Reception desk, welcoming patients and visitors to the Practice and assisting them with their queries. Ensure all are dealt with confidentially, respectfully and holistically.

Answer incoming telephone calls from patients with a professional and pleasant manner. Using Practice provided tools and protocols to signpost patients to the most appropriate service or healthcare professional.

Book appointments accurately and with the appropriate clinician using the EMIS clinical system.

Process online requests submitted by patients in line with Practice protocols, ensuring patients are updated on next steps.

Manage patients who may be verbally or physically aggressive in a professional manner, using the appropriate alert systems and following Practice policy and training.

Accept deliveries for the Practice team being mindful of delivery instructions such as refrigeration requirements and acting upon them.

Deal with blood and urine specimens safely and in line with infection control policy, ensuring they are safely stored and ready for processing.

Deal with situations involving distressed/unwell patients in line with Practice policies and training.

Allocate test results to appropriate Clinicians using the EMIS clinical system and following Practice protocols.

Follow Practice guidelines to support patients to access their prescriptions by liaising with the Medicines Management Team or appropriate Clinician.

To take appropriate and accurate demographic/personal details of patients, to include disabilities, carer status and other details relating to equality and diversity, and update EMIS system accordingly. Utilise support from Registration Clerk or Lead Health Navigators if required.

Follow all opening up and closing down checklist procedures to ensure security of the IT system and buildings, including clearing consulting rooms of confidential and protected documents.

Handle financial transactions from patients in line with set protocols for chargeable documents.

Organise transport for patients (emergency and non-emergency) if required.

To carry out additional administrative tasks as requested and agreed with Line Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

• Reporting potential risks identified

• Act as Fire Warden if required (Full training will be given)

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• alert other team members to issues of quality and risk

• assess own performance and take accountability for own actions, either directly or under supervision

• contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• work effectively with individuals in other agencies to meet patients needs

• effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• communicate effectively with other team members both clinical and non-clinical

• communicate effectively with patients and carers

• recognize peoples needs for alternative methods of communication and respond accordingly

Ensure that the practice presents a professional welcome to its patients and to that end this role is designed to change and adapt to the needs of the practice. Therefore, this job description is a guide and as such is not exhaustive.

Person Specification

Qualifications

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
• Experience of dealing with the public, both on the telephone and in person
• Good IT skills including use of spreadsheets
• Resilient and able to work under pressure with competing demands, whilst maintaining a high standard of accuracy
• Ability to prioritise workload
• Excellent attention to detail and accuracy skills
• Ability to listen carefully in order to understand the needs of others
• Uses initiative
• Ability to build effective working relationships with all practice staff
• Ability to work across Practice opening hours
• Flexibility for cover
• Willingness to learn and acquire new skills

Desirable

• Previous clerical / administrative experience
• Primary Care / NHS experience
• Use of electronic Patient Administration Systems such as EMIS
• Ability to negotiate and influence others with credibility
• Ability to work for long periods of time with frequent use of VDU and keyboards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Montpelier Health Centre

Address

Bath Buildings

Bristol

BS6 5PT

United Kingdom

Employer's website

https://www.montpelierhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

To provide general assistance to the practice team and project a positive and friendly image to both patients and other visitors, in person or via the telephone.

To ensure all reception duties are undertaken efficiently and promptly.

Job Responsibilities:

• To have a knowledge and understanding of Practice policies and procedures.
• To work in accordance to written protocols surrounding the reception team.
• Filing post in medical records
• Photocopying as requested
• Dealing with patients and visitors both face-to-face and via the telephone
• To be able to cover all receptions positions as necessary
• Handling completed repeat prescriptions and processing requests where required
• Processing appointments requests for patients by telephone and in person
• Deal with home visit requests
• Summarising
• Scanning and coding of letters

Person Specification

Knowledge and skills

Essential

• Excellent communication skills, written and spoken.
• Ability to use IT systems and windows.
• Basic knowledge of general protocols and policies relating to reception and admin duties.

Desirable

• Ability to use medical IT systems E.g. System1

Experience

Essential

• Previous reception experience.
• Experience with customer services and dealing with public and/or patients.

Desirable

• Previous experience of working in a GP surgery.

Qualities and Attributes

Essential

• Show enthusiasm to developing personal skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Determine own workload priorities
• Clean, tidy appearance
• Excellent time management skills
• Ability to work as part of a team
• Able to use own initiative
• Ability to work under pressure
• Flexibility of working hours

Qualifications

Essential

• GCSE Grades A to C in Maths and English or the equivalent

Desirable

• Customer Service background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westbourne Medical Centre

Address

7 Trinity Mews

North Ormesby

Middlesbrough

Cleveland

TS3 6AL

United Kingdom

Employer's website

https://www.westbournemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Qualifications

Essential

• Must have understanding and knowledge of general office equipment i.e. computer, photocopier, scanner, telephone system
• Evidence of good literacy skills
• Evidence of good numeracy skills
• NVQ Level 3 or equivalent in Customer Service or evidence of equivalent practical experience

Desirable

• ICT qualifications

Specific Skills

Essential

• Ability to handle several tasks at once with frequent interruptions and prioritise workload
• Evidence of ability to communicate with all levels of staff and members of the public
• An understanding of the meaning of confidentiality and the requirement for this to be maintained
• Ability to deal with the general stresses of working with difficult patients and the distressing circumstances that can arise

Knowledge and experience

Essential

• Previous experience within a clerical environment
• Previous experience working with Patient Administration systems

Desirable

• Previous Emergency Department or Hospital receptionist experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital Bath

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Participate in all treatment and preventative healthcare services as delegated and agreed by clinical leads.

Provide direct clinical care using established clinical guidelines.

Consult and refer patients, in person or digitally, to physicians, medical specialists and other health professionals as indicated.

Undertake history taking, physical examination and clinical assessment of appropriately triaged/booked patients; establish working diagnoses within scope, explain findings and management options, with GP supervision.

Play an integral part in the Network DES Contract for Care Homes across each PCN.

Recommend diagnostic investigations and treatment within scope and agreed protocols; treatment decisions must be appropriately supervised and PAs must not prescribe.

Request and interpret laboratory investigation results when necessary.

Undertake diagnostic examinations and treatment procedures for which appropriately trained, competent and authorised, under clinical supervision.

Instruct and educate patients in preventative healthcare.

Conduct telephone/video consultations, including discussing laboratory investigation results and implications and dealing with routine/emergency complaints.

Request/arrange laboratory and other diagnostic investigations where permitted by local policy and within scope, with supervision.

Fully document patient care and complete required legal/administrative paperwork.

Participate in clinicians duty rota, including home visits where appropriate.

Establish working diagnoses and propose management plans within scope, seeking advice/referring to the supervising GP or appropriate clinician where required.

Provide clinical tasks to nursing staff and Primary Care Team as required.

Communicate with Primary Care colleagues and hospital specialists to discuss/refer patients, coordinate activities or exchange information to improve care.

Deal with community hospitals, consultants, healthcare providers, insurance companies and community organisations to refer/consult on cases and participate in community service/education projects.

In line with current NHS England guidance, PAs will not routinely see undifferentiated patients. Patients must be appropriately triaged/booked into a defined pathway before PA assessment, except where a nationally/locally agreed protocol permits otherwise.

Signposting

Ensure patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period, e.g. pathology results, common/minor ailments, acute conditions and long-term condition reviews.

Audit and Risk Stratification

Participate in care planning and management of high-risk patients as part of the multidisciplinary team.

Participate in audit activities to optimise prescribing resources.

Feedback clinical audit results in agreed areas, implement recommendations and complete the audit cycle.

Make recommendations based on audit and shared learning outcomes.

Work with practices to identify and recall patients due for review, ensuring appropriate monitoring tests are performed.

Analyse, interpret and present prescribing information at practice and population level to support decision-making and evidence-based practice.

Care Quality Commission

Work with the general practice team to ensure CQC compliance.

Public Health

Support public health campaigns.

Provide specialist knowledge on public health programmes available to the public.

Collaborative Working Relationships

Recognise colleagues roles and their contribution to patient care.

Use appropriate communication to gain co-operation of stakeholders including patients, senior/peer colleagues and other NHS/private organisations.

Work as a team.

Recognise personal limitations and refer to appropriate colleagues when necessary.

Develop and maintain effective relationships within/outside the practice and locality.

Foster strong links with locality services.

Explore and initiate collaborative working opportunities.

Integrate general practice with community and hospital teams.

Liaise with stakeholders for collective patient benefit, including patients; GPs, nurses and practice staff; healthcare professionals, optometrists, dentists, health/social care teams and dieticians; locality/GP leads; locality managers; community nurses/AHPs; community/hospital pharmacy teams; hospital staff.

Knowledge, Skill and Experience Required

Completion of postgraduate medical training in Physician Associate studies (UK).

Preferably minimum 2 years PA experience, demonstrated within a practice portfolio.

Current GMC registration as a Physician Associate.

Experience/awareness of common acute and long-term conditions seen in general practice.

Recognise priorities when problem-solving, identify deviations from normal patterns and refer to seniors/GPs when appropriate.

Follow legal, ethical, professional and organisational policies/procedures and codes of conduct.

Leadership

Understand role in governance and implement appropriately.

Understand and contribute to workplace vision.

Engage with PPGs and involve them in development of the role and practices.

Improve quality within service limitations.

Review yearly progress and develop plans to achieve results within priorities set by others.

Motivate self to achieve goals.

Promote diversity and equality in people management and lead by example.

Management

Understand implications of national priorities for team/service.

Understand effective resource utilisation.

Understand and conform to relevant standards of practice.

Identify and resolve risk management issues according to policy/protocol.

Extend boundaries of service delivery within the team.

Education, Training and Development

Maintain GMC registration and comply with GMC professional practice requirements.

Maintain CPD in accordance with GMC requirements, organisational policy and PDP, keeping knowledge/skills current and within scope.

Participate in annual appraisal and GMC ongoing professional development/revalidation requirements as applicable to PAs.

Maintain evidence of CPD, learning, reflection and professional development.

Undertake mandatory and role-specific training needed to maintain competence in clinical skills/procedures.

Keep up to date with medical research, technology and evidence-based practice through education courses, professional meetings, journals etc.

Undertake research/analysis to improve clinical care, diagnosis and treatment, including audit, literature review and researching unusual symptoms/treatment options with physicians/specialists.

Provide literature reviews and review/analyse the significance of diagnostic test results.

Assist in clinical instruction/supervision of medical/nursing students and other learners, including educational development and mentoring of PA students.

Attend regular multidisciplinary meetings to discuss and learn from significant clinical events.

Attend regular educational meetings to update clinical knowledge, policy/guidelines and disseminate relevant information.

Reflect regularly on practice and record learning encounters to identify learning needs and support lifelong learning/CPD.

Demonstrate learning contributing to role performance/personal development; discuss at annual appraisal and agree courses/learning with clinical supervisor.

Support learning activities with reflective entries demonstrating application of learning to clinical scenarios.

Research and Evaluation

Critically evaluate/review literature.

Identify gaps in the evidence base supporting practice.

Generate evidence suitable for practice/local presentations.

Apply research evidence to the workplace.

Understand research governance principles.

Health and Safety/Risk Management

Comply with Practice Health and Safety policies, safe working procedures and incident reporting system.

Comply with UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990 and information governance policies/procedures.

9. Infection Control

Comply with infection prevention/control policies and complete related mandatory training.

Equality and Diversity

Co-operate with equality of employment policies/procedures; treat co-workers, patients and visitors equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

Comply with UK GDPR, Data Protection Act 2018 and organisational information governance/confidentiality requirements. Information about patients, carers, colleagues, healthcare workers or organisational business may only be divulged to authorised persons in accordance with policy, information governance requirements and legislation.

Special Working Conditions

Travel independently between practice sites where applicable and attend meetings hosted by other agencies.

Contact with body fluids such as wound exudates and urine during clinical practice.

Development Review

Discuss and agree key performance objectives, development needs and PDP at Annual Appraisal Reviews.

Job Description Agreement

This job description outlines key tasks and responsibilities only. Other duties commensurate with the position may be required. It is subject to regular review and may be amended for developments within Primary Care. Staff should be prepared to take on additional or relinquish existing duties to maintain efficient primary care services.

Person Specification

Personal Qualities

Essential

• Flexible and adaptable to team and service needs.
• Flexible approach to change.
• Reliable and confident.

Knowledge, skills & abilities

Essential

• Evidence of continuing professional development.
• Ability to assess clinically triaged patients, undertake appropriate examination and establish a working diagnosis within scope, with appropriate escalation.
• Able to demonstrate promotion of Best Practice through clinical governance mechanisms.
• Able to promote or create a climate of clinical inquiry within practices and network.
• Ability to work within own scope of practice and understanding when to refer to GPs
• Able to prioritise own workload.
• Full Driving License and Use of Own Vehicle
• Able to use Information Technology systems.
• Good interpersonal skills, including negotiation and communication.
• Able to teach skills to all levels, to patients and health professionals.
• Organisational skills.
• Leadership skills
• Able to organise and prioritise own workload, work proactively within scope, and recognise when supervision or escalation is required.

Desirable

• Broad knowledge within General Practice and Primary Care.
• Presentation skills.

Qualifications

Essential

• Postgraduate medical training in Physician Associate Studies (UK)
• Current registration with the General Medical Council (GMC) as a Physician Associate

Experience

Essential

• High level of personal and professional accountability, with the ability to work safely within defined scope of competence and supervision arrangements.
• Experience of dealing with a range of clinical conditions
• Understanding and experience of research and audit.
• Experience of developing effective working relationships.

Desirable

• Experience of working as a physician associate
• Understand the importance of evidence-based practice
• Video Consultation Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

This role offers an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment, has strong organisational and communication skills, and is committed to delivering exceptional care for every patient.

Please be aware that this vacancies is currently under Banding review. Although the advertised post is currently a Band 2, this may be a Band 3 after review. If you have any more questions in regards to this, please let us know.

Person Specification

Qualifications and training

Essential

• GCSE in English Language and Maths minimum grade C/4 or equivalent
• Completion of a Care Certificate (or willingness to work towards this)

Desirable

• Experience and ability to perform peripheral cannulation
• Healthcare/Science related Level 3 qualification
• Level 3 qualification (A-Levels/BTEC/T Levels and Level 3 NVQ's)

Knowledge and experience

Essential

• Ability to understand and communicate in English, both verbally and written.
• Ability to work unsupervised in a team environment.
• Ability to use IT systems and databases

Desirable

• Have previous administration experience.
• Have experience of working in a volunteering or customer-facing role.

Values

Essential

• You will be motivated, proactive, kind, caring and take responsibility
• You will be willing to learn and open to change.

Skills

Essential

• Effective communication skills
• Empathetic manner to deal with a diverse range of patients
• Flexible approach to work
• Calm, with the ability to work under pressure
• Manual handling with the ability to undertake daily repetitive handling & transfer of patients
• Exposure on a regular basis to unpleasant working conditions and the requirement to deal with hazards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Radiology, Royal United Hospital

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and ResponsibilitiesOperational Management

• Support the Administration Manager in the day-to-day management of reception and administrative services, ensuring the smooth running of practice operations.
• Assist in monitoring service delivery standards and identifying opportunities for operational improvement.
• Support the management of patient access and appointment systems to maximise efficiency and patient satisfaction.
• Ensure administrative processes are carried out effectively and in accordance with practice policies and procedures.

• Assist with the supervision and support of reception and administrative staff.
• Participate in staff training, development, performance monitoring, and annual appraisal processes.
• Support workforce planning by assisting with staff rota preparation and ensuring appropriate staffing levels are maintained.
• Provide guidance and support to staff on operational procedures and best practice.

• Assist with the recruitment process, including preparing job advertisements, coordinating interviews, and supporting candidate selection.
• Support the induction and onboarding of new employees to ensure they are effectively integrated into the practice team.
• Maintain accurate personnel records and employment documentation.

• Support initiatives aimed at enhancing patient experience and improving access to services.
• Assist in the effective management of appointment systems and patient communications.
• Deal with patient enquiries, concerns, and complaints in a professional, courteous, and timely manner, ensuring lessons learned are implemented where appropriate.

• Assist in maintaining compliance with Care Quality Commission (CQC) standards, NHS contractual requirements, Information Governance regulations, and Health and Safety legislation.
• Support the review, development, and implementation of practice policies, procedures, and protocols.
• Assist with audits, monitoring activities, and compliance reporting.
• Promote a culture of continuous quality improvement and risk awareness.

• Produce reports and analyse practice performance data to support informed decision-making.
• Assist with service evaluations, audits, and quality improvement initiatives.
• Support operational projects designed to improve efficiency, patient outcomes, and service delivery.
• Monitor key performance indicators and contribute to action plans where improvements are required.

• Develop effective working relationships with clinical and non-clinical staff.
• Liaise with external organisations, including NHS bodies, contractors, and service providers when required.
• Attend meetings and contribute to discussions regarding service development and operational performance.
• Support effective communication throughout the practice.

• Maintain confidentiality and comply with Data Protection legislation and Information Governance requirements.
• Act in accordance with practice policies, NHS values, and professional standards.
• Undertake any other duties appropriate to the role as requested by the Administration Manager, Practice Manager, or Partners.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.
• Evidence of continuous professional development (CPD).
• Proficient IT skills, including Microsoft Office applications.
• A good standard of written and verbal communication.

Desirable

• NVQ Level 3 or Level 4 in Business Administration, Management, or Customer Service.
• ILM Level 3 or Level 5 Certificate/Diploma in Leadership and Management.
• Certificate or Diploma in Primary Care Management.
• AMSPAR qualification (Association of Medical Secretaries, Practice Managers, Administrators and Receptionists).
• Qualification in Human Resources, Business Management, or Healthcare Administration.
• Prince2 Foundation or equivalent project management training.
• Health & Safety or Information Governance training certificates.

Experience

Essential

• Experience working in an NHS, primary care, or healthcare administration environment.
• Strong organisational and administrative skills.
• Experience supervising or supporting staff.
• Excellent communication and interpersonal skills.
• Competent IT skills, including Microsoft Office applications.
• Ability to analyse data and produce reports.
• Understanding of confidentiality, information governance, and patient service principles.

Desirable

• Experience in GP practice management or primary care.
• Knowledge of CQC regulations and NHS contractual requirements.
• Experience of rota management and workforce planning.
• Experience of recruitment and staff development.
• Qualification in management, business administration, or healthcare management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Bank Medical Centre

Address

555 East Bank Road

Sheffield

S2 2AG

United Kingdom

Employer's website

https://www.eastbankmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• oGood standard of numeracy and literacy.
• oEvidence of recent further development / willing to work towards NVQ 3 level.

Desirable

• oIT qualification or equivalent.

Skills and knowledge

Essential

• oAble to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• oAbility to analyse information to resolve problems
• oGood organisational skills.
• oExcellent communications skills.
• oWell-developed negotiating and motivating skills.
• oExperience of servicing meetings and taking minutes.
• oAbility to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.

Desirable

• oKnowledge of the Health Service
• oKnowledge of Patient Administration systems e.g. EMIS/HIVE.

Experience

Essential

• Demonstrable experience of working within and office environment

Desirable

• Experience of working with the NHS in a support role.

Personal attributes/abilities

Essential

• oAbility to work as part of a team as well as on own initiative.
• oAdaptable with a flexible approach to work and working hours.
• oGood customer service skills
• oWillingness to work flexibly at various locations in the service.
• oAbility to travel between various locations in the community.

Desirable

• oRecognition of own limitations/flexibility.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Alexandra Park Health Centre

2 Whitswood Close

Manchester

M16 7AP

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Candidate Information Pack

To support these opportunities, we have developed a bespoke 'Candidate Information Pack' which provides specific information about the role and the Assessment and Selection Process. To view this pack, please visit: https://mft.nhs.uk/careers/1-2/

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected].

Were looking forward to hearing from you!

Person Specification

Qualifications - Academic & Professional

Essential

• First-level Registered Nurse.
• Educated to degree level or equivalent.
• Masters-level degree in health-related subject or equivalent.
• Evidence of recent and relevant continuous professional development.

Desirable

• Doctorate-level degree in health-related subject.
• Formal management or leadership qualification.

Skills, Knowledge & Experience Requirements - Skills & Abilities

Essential

• Outstanding personal impact. Highly developed interpersonal, networking, advocacy, written and presentation skills that are persuasive and influential and develop relationships that inspire respect, trust and confidence.
• Ability to lead and work in a multi-disciplinary team, motivating others to secure continuous service improvement and successful outcomes.
• Highly developed analytical skills with the ability to think and act strategically, tactically and creatively, while maintaining a clear view of the issues affecting the Clinical Group and MFT.
• Ability to translate a strategic vision into operation action, to communicate those objectives and ensure they are adhered to.
• Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required.
• Ability to encourage multi-disciplinary professional working and problem solving.
• A high level of political awareness.

Knoweldge & Experience

Essential

• Extensive senior level nursing leadership and managerial experience within an acute NHS Trust (or comparatively large and complex multi- disciplinary organisation).
• Extensive senior level nursing experience as a clinical practitioner.
• A clear appreciation of the context of acute healthcare provision within the modern NHS and understanding of the NHS Operating Framework.
• A strong understanding of national NHS policy and strategy as it relates to nursing staff, AHPs and broader clinical workforce, as well as current professional challenges.
• Extensive knowledge of clinical governance systems and risk management.
• A strong understanding of how MFT fits into the wider health and social care system.
• Experience of developing and implementing transformation programmes, including the management of service change, operational process improvement and cost reduction.
• Experience working on national programmes or contributing to national policy development.
• A successful track record of developing an organisational culture committed to high quality, people, financial and performance standards.
• Demonstrable success in building, developing and inspiring high performing multi-disciplinary teams, increasing staff engagement and innovation, and motivation to improve performance.
• Evidence of communicating successfully and working effectively in co- operation with a wide range of internal and external bodies, including statutory and non-statutory organisations, senior managers, colleagues and their representatives.
• Evidence of undertaking clinical audit and contributing to research programmes / studies and quality improvement.
• Understanding of regulation and preparedness.

Desirable

• Extensive experience of leading and directing change and quality improvement in clinical practice, with evidence of successful outcomes and improvements in patient experience.
• Evidence of developing or implementing high profile initiatives underpinned by the national research and innovation agenda.
• A successful track record of delivering a long-term vision whilst responding to short-term challenges and opportunities, and defining clinical strategies in a senior level nursing role.

Personal Attributes

Essential

• Highly motivated, hard-working and self-confident individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
• Aligned to MFT's values.
• Able to communicate openly, effectively listen and is consistently approachable to colleagues.
• Works in a highly collaborative manner with colleagues across MFT and other system partners to ensure effective partnership work.
• Able to actively engage with front-line staff in order to innovate clinical practice and improve both workforce and patient care experience.
• Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
• Able to adapt to changing priorities, problem solve and re-focus the work of self and others on new priority areas that may require urgent action.
• Can constructively challenge and effectively manage conflict to reach a positive conclusion.
• High level of personal resilience and ability to work and remain calm in a high-pressure and/or challenging environment.
• A commitment to personal development and the development of colleagues, with the ability to develop a culture in which all individuals can thrive and feel a sense of belonging.
• A commitment to the ethical standards expected of public sector leaders in the UK.
• Passionate commitment to embedding equality, diversity and inclusivity, internally and externally.
• Willingness and ability to travel between MFT's sites as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Manchester Town Hall

Lloyd Street

Manchester

M60 2LA

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

This post may be suitable for those wishing to prepare for entry into specialist training at either CT1-2 ST3 level or gain equivalent experience. Previous post holders have successfully entered national training programmes in the UK as well as being successfully matched in the US/Canadian system.

There are a wide range of educational opportunities available including time to attend monthly half day departmental academic meetings, the opportunity to be trained in outpatient and inpatient procedures and to participate in audits and clinical research with the goal of submitting papers for publication.

Please refer to the Job description and Person specification attached for further details on the main responsibilities and duties for this post.

Person Specification

Shortlistable

Essential

• Full Registration and a Licence to Practice with the General Medical Council at point of application
• Completion of Foundation House Officer competencies or equivalent
• Previous experience in two surgical specialties employed at foundation level or above
• Logbook indicating validated experience of appropriate range and number of clinical procedures
• Minimum of 24 months experience in NHS employed at foundation level or above

Desirable

• MRCS or other postgraduate qualification
• ATLS
• Presentations/Publications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrooke's Hospital

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Team budget management responsibilities to include signing off time sheets, expenses and ordering equipment needed for the effective delivery of the service

Supporting the Professional Lead with regards to managing the keyworker team budget

Provide Supervision to Keyworkers, support keyworkers with more complex cases and day to day operational management of keyworkers.

To increase the skills of front-line professionals, work alongside them and challenge the system.

To co-produce personalised pen pictures which are strengths based.

To work with partners in the area of Integrated Personal Budgets / Personal Health Budgets to develop creative solutions to individual needs.

Identify and report on themes and gaps in system wide service/provision, to inform commissioning intentions and wider workforce development.

To convene and chair multi-agency meetings and produce a needs and outcomes based Action Plan with timescales or needs and or update the CETR Action Plan.

To participate in the Dynamic at Risk Register as required, and promote usage of the DSR referral form and RAG rating system.

Engage with CYP and their families/carers and support the systems understanding of individual families, demonstrating resilience to support families.

Able to demonstrate the high level of communication skills required to deal with highly complex cases, or highly sensitive or contentious issues, able to communicate using sensitivity in highly emotional situations and overcome barriers such as language, impairment or hostility

Appreciate and learn from peoples stories and articulate this to inform service development and redesign.

Increase local community support to families, which will in turn reduce the demand on statutory services.

Person Specification

Qualifications

Essential

• Masters level or equivalent professionally qualified practitioner, registered with a professional body: Social Worker, RMN and or RNLD, Clinical/Counselling/Educational Psychologist, Teacher, Family Therapist, Occupational Therapist, Child Psychotherapist or Behaviour Analyst/Positive Behaviour Practitioner.
• NMC, HCPC or Social Worker England registration

Desirable

• Positive behaviour support training certificate

Experience

Essential

• Experience of a range of Social Prescribing
• Experience of working with children and/or young people age 12 plus with learning disability, autism or both and complex needs and their families.

Desirable

• Managing and supporting complex cases that may be experiencing or approaching crisis

Knowledge

Essential

• Comprehensive knowledge of children's and related legislation, DOH guidance, including Children Act 1989 and 2004, disability and carer's legislation, Working Together, Assessment Framework, Adoption and Children Act 2002, Leaving Care Act 2000, Positive and Proactive Care April 2014.
• Legislative knowledge and awareness of locally available provision, as well as how to apply in practice.
• Knowledge of child development, Autism, Learning disabilities, attachment and trauma, and of personalised and coproduced care planning.
• Strong understanding of children's mental health and human rights.
• Strong, holistic understanding of the education, health and care system to fulfil Keyworking function of holding services to account

Desirable

• Ability to develop effective collaborative working across a dispersed area
• Skills in influencing positive partnership working
• Ability to develop high quality service delivery
• Excellent communication and interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Dragon Square

Stoke on Trent

ST5 7HL

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)