Job description

Job responsibilities

For the further details on this post and the full person specification please see attached job description

Person Specification

Education/Qualifications

Essential

• Full registration and a Licence to Practice with the General Medical Council

Desirable

• Post graduate degree in Ophthalmology FRCOphth / FRCS or equivalent
• Masters degree or diploma in relevant subject
• Higher degree MD (in research) / PhD or equivalent

Clinical Experience

Essential

• Completed an Ophthalmology residency or training programme in UK or abroad
• Be competent to work in an eye casualty and deal with patients with acute ophthalmic problems
• Have undergone basic cataract surgery training and have completed a minimum of 30 full procedures
• Experience of intravitreal injections
• Evidence of Organisational skill and/or experience

Desirable

• Experience working in a specialist Retinal outpatient clinic
• Evidence of Organisational skill and/or experience
• Evidence of a completed quality improvement project

Experience in Training, Audit and Research

Essential

• Experience in teaching / training of junior staff or allied specialities
• Understanding of the principles of clinical audit
• Understanding of the principles of research

Desirable

• Evidence of completed clinical audit(s)
• Relevant Publications

Personal qualities

Essential

• Good written and verbal communication skills
• Commitment to continuing professional development
• Team player and able to work as part of a multidisciplinary team
• Enthusiasm and approachability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital

Galworthy Road

Kingston Upon Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Head of Retail and Retail Supervisor in the provision of a highly professional catering service within the retail units at University Hospital North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

To ensure that food safety regulations are adhered to at all times.

Provide and maintain a highly customer focused restaurant facility.

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Special Requirements

Essential

• Ability to work shifts and weekends and have flexibility to needs of the service(E)

Desirable

• Health and safety(D)

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Experience

Essential

• Catering Experience

Desirable

• Retail experience

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Special Skills & Knowledge

Essential

• Natural & enthusiastic staff member(E)
• Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
• Effective interpersonal skills (E)
• Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
• Basic numeracy(E)
• Knowledge of food safety and allergen regulations (E)

Desirable

• Basic keyboard skills (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Stock shelves in the Inpatient Pharmacy, Outpatient Pharmacy, and any other required location ensuring that stock is kept clean, tidy, in the correct place and used in order FEFO (first expiry first out).
• Carry out regular stock checks of medicines stored within these areas reporting any discrepancies to the Procurement Pharmacy Technician.
• Receive and process orders for medicines from wards and departments.
• Visit wards and departments on a schedule, to order stock (top up).
• Deal with ad hoc requests for stock supply as they arise from wards/departments and outside clinics. These may be urgent and will need to be prioritised appropriately.
• Input data into the Pharmacy computer system to ensure that all appropriate records are made and kept up to date.
• Investigate and resolve delivery discrepancies, liaising with invoicing staff, making appropriate records of all investigations and outcomes.

Please refer to the Job Description for further details

Person Specification

Qualifications and knowledge

Essential

• GCSE (or equivalent) at Grade C or above for English & Maths

Desirable

• NVQ Level 2 in Pharmacy Services
• Valid driving licence
• Good Distribution Practise qualification

Experience

Essential

• Team working

Desirable

• Experience of pharmacy or other customer focused service
• Experience of working with formal procedures
• JAC Pharmacy Computer System
• Previous experience of picking and packing orders for dispatch

Skills

Essential

• Excellent attention to detail
• Good numerical skills
• Good communication & IT skills (e.g. Excel, Microsoft NAV etc.)
• Ability to complete the Level 2 Certificate in Pharmacy Service Skills
• Ability to work flexibly and prioritise
• Methodical and efficient
• Analytical and problem-solving abilities
• Able to work safely and effectively under pressure and/or minimal supervision
• Safety/security awareness

Desirable

• Customer service skills
• Understanding of stock control
• An understanding of applicable regulations, standards and best practices

Personal and people development

Essential

• Proactive attitude to ongoing training, development and assessment
• Responsible, flexible & professional in behaviour
• Courteous in manner

Communication

Essential

• Able to communicate in a clear and concise manner to a level where drug names can be accurately received, recorded, and given, as part of the role.
• Ability to write/notate in a clearly legible style.
• Be able to work both within a team and individually to achieve targets and deadlines.

Specific requirements

Essential

• Able to perform the duties of the post with reasonable aids and adaptations
• Ability to travel to external customers and suppliers when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Pharmacy (Dept)

Milton Keynes

MK6 5LD

United Kingdom

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We are looking for motivated and committed nurses who want to be part of a caring and supportive team. We aim to deliver excellent standards of care to all people in our community. This can only be achieved by nurses who are committed to continuous professional development.

This post involves lone working and the ability to travel independently is essential.

Person Specification

Qualifications

Essential

• NMC Registered Nurse
• Post registration District Nursing qualification (BSc in relevant subject)
• Expeience of proactive caseload management of wide range of patients including those with chronic conditions
• For Band 6 Annex 21: to already be undertaking the 2 year qualification for DN SPQ

Desirable

• Independent prescribing qualification
• MSc Advanced clinical Practice
• Management/leadership qualification or equivalent preparation
• Experience at management level demonstrating ability to deliver improvements to service users care

Experience

Essential

• Significant clinical experience in assessing, planning, implementing and evaluating cae for the patient group of the caseloadExperience in a wide range of clinical skills

Desirable

• Competence and confidence in a wide range of clinical skills including palliative care, chronic disease management and wound management

Aptitude and Abilities

Essential

• A high level of interpersonal and communication skills
• Standard keyboard skills and IT literacy
• Ability to engage with members of the public
• Ability to work independently and as part of a team

Desirable

• Ability to speak or learn Welsh to a satisfactory level
• Local knowledge of statutory and voluntary services

Other

Essential

• Ability to diffuse difficult/threatening situations
• Ability to deal with complex/stressful situations
• Able to work in a multi/disciplinary/multi-agency arena
• Excellent organisational skills
• Flexible working pattern
• Post is community base, the ability to travel throughout the locality in a timely manner is essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Montgomery County Infirmary

Llanfair Road

Newtown

SY16 2DW

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For further information please refer to the job description and personal specification:

• In conjunction with the Consultant Paediatric Psychologist, other team members and the wider paediatric multi-disciplinary psychosocial team, contribute to the delivery of a comprehensive clinical psychology service for children and young people with cancer, and their families.
• Providing specialist psychological assessments of children and adolescents with cancer and their families, based upon the appropriate use, interpretation and integration of complex psychological data from a variety of sources.
• To formulate and implement plans (or facilitate appropriate external referral) for the formal psychological treatment and/or management of the patients or any member of their familys mental health problems, based upon an appropriate conceptual or theoretical framework of the patients difficulties, and employing methods of proven therapeutic efficacy for intervention.
• To be responsible for implementing and coordinating a range of highly specialised psychological interventions for individuals, couples, families and groups based upon appropriate psychological models.

Person Specification

Education/Qualifications

Essential

• Post-Graduate Doctoral level training in Clinical Psychology (or its equivalent)
• Valid HCPC registration, or eligible for HCPC registration following completion of an HCPC accredited course
• Evidence of continuing professional development

Desirable

• Training in one or more additional therapies with an evidence base for chronic pain

Experience

Essential

• Experience of working with a wide variety of client groups, across the lifespan and presenting with the full range of clinical severity
• Experience of specialist psychological assessment and treatment of clients across the full range of care settings, including outpatient, community, primary care and in-patient settings
• Experience of exercising full clinical responsibility for patients' psychological care and treatment, both as either as a trainee clinical psychologist or as a newly qualified clinician and within a multi-disciplinary team
• Experience of teaching and training other professionals
• Theoretical and practical knowledge of neuropsychology and experience in neuropsychological testing

Desirable

• Experience of working in paediatric psychology
• Experience of working collaboratively within multi-disciplinary teams within a hospital setting
• Experience of providing clinical supervision
• Experience of providing psychological pain management interventions
• Experience as the sole psychologist within an MDT

Skills Abilities/knowledge

Essential

• Doctoral level knowledge and experience in research design and methodology
• An ability to initiate and implement research projects
• Skills in the use of complex methods of psychological assessment and intervention frequently requiring use of sustained and intense concentration
• A high-level ability to communicate potentially complex and sensitive information effectively at both a written and oral level, both to patients and their families, carers, and a wide range of lay and professional persons within and outside of NHS
• The ability to maintain a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse
• Skills in providing consultation and advice to other professional and non-professional groups
• Ability to teach and train others, using a variety of complex multi-media materials suitable for presentations within public, professional and academic settings
• Ability to identify, and employ, as appropriate, clinical governance and audit mechanisms to reflect, assess and maintain the effectiveness of clinical practice
• Enthusiasm for clinical psychology, health psychology and working with children, young people and families
• An interest in service development and delivery
• Ability to effectively manage competing demands
• Ability to provide and promote appropriate support to carers and staff
• Willingness to keep abreast of literature and of new developments in the field
• Computer literate, and ability to use multi-media materials for presentations
• Ability to articulate and interpret the role of clinical psychology, within both local and national contexts

Desirable

• An ability to work as the sole psychologist within an MDT, with support from the wider Paediatric and Teenage Psychological Support Service
• Well-developed knowledge of the theory and practice of specialised psychological therapy for use in physical health settings
• Knowledge of legislation and implications for clinical practice
• A commitment to evaluation of services, including audit
• A wish to continue to develop expertise in area of paediatrics
• Experience of working in a multi-cultural framework

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital Sutton

Sutton

SM2 5PT

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

To comply with cleaning schedules as specified

To display a high standard of personal hygiene

Communication

Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

Human Resource Management

Attend all relevant training for specified role

Completion of Level 2 Food Safety before commencement

Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

To ensure that policies and procedures are followed and adhered to.

Person Specification

Special Skills and Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• Food allergen awareness(E)
• A good standard of literacy and numeracy (E)

Experience

Essential

• Effective interpersonal skills
• Customer care experience(E)

Desirable

• Industry experience within catering services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

• To undertake liaison and triage with patients referred to the team.
• To provide psychological support to patients on the waiting list by offering psychoeducation and signposting to alternative services.
• To undertake clinical work with children and their families under the supervision of a clinical psychologist.
• To participate as a reflective team member in the services Family Clinic.
• To co-facilitate therapeutic groups for children on the ward
• To undertake basic risk assessments with patients disclosing suicidal ideation or self- harm, and to take appropriate action, including seeking advice from the clinical supervisor or other senior clinician in the service.
• To communicate information concerning patients and their families in a skilled and sensitive manner, and to maintain accurate and up-to-date client records.

Person Specification

Education/Qualifications

Essential

• An honours degree (2:1 or higher) in Psychology accredited by the British Psychological Society (BPS) or completion of a conversion course accredited by the BPS leading to eligibility for Graduate Membership of the BPS

Desirable

• Post-graduate training in clinical and/or research areas

Experience

Essential

• Experience (full-time) of working as an Assistant Psychologist (AP) in the NHS (Band 4 or Band 5) or equivalent clinical experience (e.g. working as an AP in social care or private settings, or working as an IAPT Psychological Well-Being Practitioner (PWP)
• Experience of working in a clinical role
• Experience of working with a wide variety of client groups, across the lifespan and presenting with the full range of clinical severity
• Experience of dealing with patients with suicidal ideation and/or self-harm

Desirable

• Experience of working with children and families
• Theoretical and practical knowledge of neuro-psychology and experience in neuropsychological testing

Skills Abilities/knowledge

Essential

• Ability to work in a setting where the atmosphere may be highly emotive
• High level communication skills (written and verbal) and good report writing
• Experience of using computer packages including Excel, PowerPoint and SPSS
• An ability to initiate and implement audits, service evaluations and research projects
• Ability to apply existing psychological knowledge to a children's and young people's psychological service

Desirable

• Experience of scoring and interpreting psychological and neuropsychological questionnaires
• Knowledge of the needs and difficulties of people with physical illness and/or neuropsychological deficits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital Sutton

Sutton

SM2 5PT

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job description

Job responsibilities

Please see job overview & attached job description for further information about the Clinical Support Worker position available with WUTH.

Person Specification

Qualifications

Essential

• Level 3 qualifications (e.g. A- Levels, NVQ3) in Health and Social Care OR A good standard of education to A- Level standard and the agreement to undertake a relevant Level 3 qualification on appointment
• Experience working in a clinical environment an undertaking a range of relevant clinical skills with proven competencies

Desirable

• Experience working in the NHS

Knowledge and Skills

Essential

• Evidence of competence in relevant specialist skills or tasks
• Knowledge and understanding of the responsibilities of a Clinical Support Worker
• Previous experience and training of manual handling patients using appropriate equipment
• Can demonstrate an understanding of the importance of promoting patient independence

Desirable

• Able to provide support and reassurance to patients.

Personal Attributes

Essential

• Ability to work well as part of a multi-disciplinary team
• A positive attitude and ability to act on feedback
• Polite, friendly, approachable and self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

United Kingdom

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the Gynaecology staff nurse position available at WUTH.

If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month.

As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.

Person Specification

Qualifications, Specific Experience & Training

Essential

• 1st Level NMC Registration
• Evidence of Professional Development
• Act as a practice supervisor
• Willing to undertake Practice Assessor Training
• Relevant Degree or willing to register to work towards degree
• Relevant or willingness to undertake relevant module/course
• Suitable for newly qualified or experienced staff nurse
• Experience of maintaining accurate records
• Relevant clinical knowledge and experience

Desirable

• NHS Experience
• Awareness of Health Policies and the changing NHS environment

Knowledge and Skills

Essential

• Awareness of evidence based practice
• Good organisational/time management skills
• Ability to deal with an acute workload
• Good communication skills written and verbal
• Ability to recognise the importance of team work
• Competent in organising/prioritising own workload and that of others
• Ability to communicate confidently and effectively at all levels
• Ability to problem solve

Desirable

• Teaching Experience: ? Student nurse assessor/supervisor ? Evidence of ability to act as a preceptor/mentor to new staff ? Evidence of involvement in producing teaching strategies/packages
• Managerial/Clinical Skills: ? Relevant clinical knowledge/experience of the specialty ? Evidence of an initiative which has changed or enhanced clinical practice ? Competent in organizing own workload and that of others
• Good problem solving abilities
• Good time management
• Awareness of Health Policies and the changing NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Wirral University Teaching Hospital

Arrowe Park Road

Upton

CH49 5PE

United Kingdom

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

To provide specialist occupational therapy assessment and treatment interventions for the specified service user group, to carry a complex caseload as a member of the MDT and to take a lead in developing the occupational therapy service provision within the setting.

All staff should comply with the Trusts Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Key Relationships:

To work with Occupational Therapists within the service and the wider Trust network.

• To work with other Multi-Disciplinary Team members

To work with service users and carers

To work and liaise with other statutory and non-statutory service providers involved in service user care and Treatment.

Duties and Responsibilities:

To manage a caseload of clients with complex OT needs, using evidence based/client-centred principles to assess, plan, implement and evaluate interventions in clinic and community settings and on home visits.

To provide leadership for junior staff, through supervision and appraisal

To participate in the planning, development and evaluation of OT services, holding responsibility for defined projects where appropriate

To regularly supervise OT students on practice placement, following attendance at an approved Fieldwork Educators course

• To apply knowledge of the Model of Human Occupation (MOHO) and other standardised assessment approaches relevant to the clinical setting.
• Following assessment, to undertake case formulation in order to highlight occupational strengths and limitations and to inform the intervention plan moving forward.
• To work collaboratively with service users to identify OT goals as part of the overall recovery plan.
• To provide interventions in the manner that is consistent with Trust standards and values.
• To attend relevant MDT and professionals meetings for you case load.
• Provide written reports as required.
• To routinely provide feedback to the MDT regarding observed occupational performance throughout contact, which inform ongoing assessment and therapeutic intervention.
• To provide specialist support and education to service users and carers regarding aspects of occupational therapy e.g. equipment fitting, rehabilitation programmes.
• To maintain clinical records using the electronic patient record system.
• To liaise with carers and other professionals as relevant.
• To exercise good personal time management, punctuality and consistent reliable attendance.
• To attend mandatory training.
• To comply with the RCOT Code of Ethics and Professional Conduct and national and Trust policies
• To review and reflect on your own practice and performance through effective use of professional and operational supervision and appraisal.
• To maintain a professional portfolio for CPD, recording learning outcomes through participation in internal/external development opportunities.
• To actively participate in the Trust OT CPD development programme, as a learner and a facilitator

Clinical Responsibility

To work effectively as a member of a team in providing an occupational therapy service to the designated area.

To provide specialist Occupational Therapy advice, intervention and support given to service users and their carers.

To provide timely feedback to the MDT information regarding the service users wellbeing and occupational performance.

To provide a detailed and specialist occupational therapy report when required, within designated clinical area.

To use evidence-based practice to engage service users in meaningful and appropriate activities, to promote independence, recovery and well-being.

To have a senior oversight of the needs of the service user group and develop services accordingly.

To demonstrate and apply a specialist level of understanding of the effect of disability and recommend adaptations to the clients physical and social environment.

To ensure that up to date written and electronic records and activity data are maintained in accordance with Professional and Trust standards.

To undertake risk assessments within clinical area as guided by local/Trust policies.

To report incidents, safeguarding concerns, complaints and compliments.

To actively participate in safety huddles and de-brief sessions as appropriate.

Leadership and Staff Management Responsibility

To review and reflect on personal practice and performance through effective use of professional and operational supervision and appraisal.

To exercise good personal time management, punctuality and consistently reliable attendance.

To co-ordinate the day-to-day activities of the department (under the guidance of senior staff) including delegation of tasks to junior staff where applicable.

To demonstrate leadership skills through the management of designated projects.

To have a senior oversight in the induction, training and education of students and other staff in this setting as appropriate.

To be responsible for the supervision of junior staff as appropriate

• To deputise for the Band 7 OT or senior equivalent as required.

Financial Responsibility

• To manage stock, advising and obtaining resources to carry out the job.
• To be responsible for the safekeeping and use of equipment and materials.
• To follow Service procedures with regards to use of and recording of petty cash use within the unit.
• To be responsible for the completion of own expenses claim.
• To ensure effective and efficient use of resources.

Person Specification

Qualifications, Education, Training

Essential

• BSc/MSc/PG Dip Occupational Therapy
• HCPC registration
• Proficient use of Microsoft Office, Teams and associated packages.
• Completion of preceptorship and/or evidence of having met the full KSF Gateway for Band 5 OTs
• Evidence of relevant post grad training.

Desirable

• Membership of RCOT, including specialist section
• First line management training
• Solution Focused Brief Therapy training
• Cognitive Behavioural Therapy training
• Practice Placement qualification/APPLE accreditation
• AMPS/ESI/SI training
• Broad base of clinical experience

Previous Experience

Essential

• Post registration experience in relevant clinical setting e.g. inpatient mental health or learning disability
• Applied experience of providing both individual and group work interventions.
• Specialist knowledge and experience of using the Model of Human Occupation assessment tools, or others appropriate to area.
• Experience of other specialist Occupational Therapy assessment tools
• Documented evidence of continuing professional development
• Experience in providing advice, support and clinical supervision to junior staff and/or students
• Applied knowledge of Recovery principles and how these relate to OT

Desirable

• Experience of working with people with mental health problems and/or learning disability in a variety of health and social care settings
• Previous experience of having worked at Band 6 level
• Experience in research or audit

Skills, knowledge and ability 1. communication skills

Essential

• Strong communication skills, written and verbal and the ability to persuade and negotiate with peers and senior colleagues
• Proven track record of working within a multidisciplinary team and an understanding of team dynamics
• Knowledge and application of key policy, health legislation and guidelines which impact on OT and mental health/LD practice.
• Ability to provide and receive sensitive and difficult information regarding service users care and social situation
• Knowledge of and effective use of appropriate professional relationships and boundaries
• High level of ability to grade and adapt practical skills
• Evidence of delivery of training and professional development sessions

2. ANALYTICAL SKILLS

Essential

• Ability to apply broad knowledge of current best practice in OT and mental health
• A high level of problem solving/clinical judgement skills and the ability to analyse professional and ethical issues
• Ability to respond and adjust appropriately to the changing needs of service users
• Highly developed Observational skills
• Specialist knowledge and experience of using the Model of Human Occupation Assessment tools and or equivalent in area
• Highly developed ability to evaluate group interventions and outcomes
• Highly developed case formulation skills to guide own OT intervention plan and those of others
• Experience of audits/evaluations of interventions and direct involvement of implementation of any subsequent changes to practice.

Desirable

• Experience of PBS formulation
• Experience of sensory assessment

3. PHYSICAL SKILLS

Essential

• Ability to use a range of IT equipment relevant to the role.
• Ability to engage in a range of physical activities
• Car Driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

4. PHYSICAL EFFORT

Essential

• Appropriate level of fitness to undertake all tasks within the role including RESPECT techniques unless you have a disability defined by the Equality Act
• Appropriate level of fitness to undertake moving and handling tasks required for the role
• Car Driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

5. MENTAL EFFORT

Essential

• Ability to concentrate, respond appropriately to interruptions and meet deadlines

6. EMOTIONAL EFFORT

Essential

• Regular requirement to deal with distressing or emotionally charged situations.
• Ability to work empathetically with people who have offended, and people with personality disorder
• Good personal self-awareness

ADDITIONAL INFORMATION

Essential

• Demonstrate an understanding of the value of activity to personal wellbeing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Park View Resource Centre

Birch Tree Close

King's Lynn

PE30 5QD

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

All roles in the Trust include a mandatory 12-week training period. Therefore, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

All appointments with a start date on or after 1 October will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 21st September 2026.

Interviews are due to be held on 2nd October 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Standard level of General Education
• (GCE, GSE, GCSE or equivalent education)

Desirable

• NVQ Level 2 or 3 in Customer Service or Business & Administration

Experience

Essential

• Experience of working in a customer services or front of house environment
• Experience of dealing with the public in a professional environment
• Basic IT skills - ability to use Microsoft packages
• Experience of working in a team

Desirable

• Previous NHS experience
• Experience of working in a busy contact centre / call handling position, helpdesk or reception
• Shift work - 24/7 service
• 4. Experience of using EPIC or other electronic patient record

Knowledge

Essential

• Understanding of patient confidentiality issues
• Understanding of the need to prioritise urgent information
• Able to work on own initiative
• Ability to multi-task

Desirable

• Experience of multi-disciplinary team working
• Knowledge of the NHS
• Knowledge of the eastern region

Skills

Essential

• Good communication skills including telephone, email and face-to-face
• Ability to deal with challenging conversations, often with stressed/anxious stakeholders
• Ability to follow processes and procedures
• Ability to manage time working to schedule and timescales, whilst under pressure
• Good organisational skills
• Ability to show attention to detail
• Computer literate
• Pleasant, calm and polite telephone manner
• Using initiative to progress work/referrals without direct guidance, often whilst lone-working

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
• Must be able to work unsocial hours including late shifts, nights, weekends and bank holidays
• Calm and understanding approach
• Willingness to assist with other duties as required
• In compliance with provisions in the working time regulations 1998 and the management of health and safety at work regulations 1999, this post is restricted to persons aged over 18 years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division E

The Rosie Hospital, Robinson Way

Cambridge

CB2 0SW

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To work within one of five Specialty Management Groups providing a comprehensive, efficientand effective administrative service in order to meet the Trusts patient waiting time targets andenhance patient experience.The Specialty Management Groups are often the first contact a patient will have with theDental Services and may be regarded as the shop window. The post holder will be requiredto provide excellent customer service to all patients ensuring that they are polite and courteousat all times.The post holder will carry out clerical and administrative duties to ensure the efficient operationof the dental service. The post holder will be responsible for their own workload and will beexpected to develop and maintain up to date knowledge of all services within their SpecialityManagement Group which will enable them to deal with any service related queries

Person Specification

qualifications and training

Essential

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing
• Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

Skills/knowledge

Essential

• Excellent communication and organisational skills.
• Excellent keyboard skills
• Knowledge of information systems i.e. PAS, RiO
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion
• Ability to work under pressure.

Other job requirements

Essential

• Willing to travel between clinics to cover when required in order to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Responsible for the management of clinics and waiting lists, within Community Paediatrics. Inclusion Services (Speech and Language Therapy, Physiotherapy and Occupational Therapy), (Hub)Health Visiting/School Nursing & EHC
2. Prepare and track clinical records for all patients booked within the CBS, ensuring that appropriate records such as referral letters are filed/stored appropriately in accordance with the Trusts Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to the patients appointments
3. Responsible for the management and booking of appointments on the Patient Administration System (RiO) system as well as the Choose & Book system
4. Responsible for calling the parents/carers of children who have not attended their appointments in order to ascertain the reason why and rebook a new appointment within the appropriate targeted timescales
5. Responsible for carrying out any clinic changes/cancellations on the RIO system in accordance with the CBS Standard Operating Procedures (SOP).
6. Maintaining Record keeping in Rio & Care Plus for Health Visiting/School Nursing

Appointment/Pre-Clinic Activity

1. Booking appointments within the appropriate clinic rules and within appropriate timescales in accordance with the CBS SoP, this will include both making calls to parent/carers as well as receiving calls
2. Supporting the directorate on national targets e.g. 18 week Referral to Treatment (RTT), as well as Choose and Book (CaB)
3. Ensure Patients are offered a choice of appointment in line with national guidance, wherever possible (see point 2 above). Establishing if parental carers require interpreting services and liaising with Medical Secretaries to make appropriate arrangements.
4. Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinics utilisation, reasons for non attendance and rescheduling clinics as required.
5. Ensuring all referral letters are date-stamped and registered on the patient administration system RIO, within 24 hours of receipt within the CBS to ensure triage is arranged within the clinic rules. .
6. Responsible for collecting missing demographic details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation. .
7. Ensure that all clinic slots are fully utilised to avoid wasted capacity, where clinics are underutilised inform the Operational Team Leader or Central Booking Service & Activity Manager for appropriate action
8. Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by the clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules
9. Ensure all appointments made and/or changes made to existing appointments are confirmed by letter and recorded on the Patient Administration System (RiO)
10. Ensure all short-notice rescheduling of appointments are completed on RIO and followed up with a telephone confirmation with the parent/carer
11. Maintaining and following the Pathway process of the Hub for Health visiting and School Nursing.

Post-Clinic Activity

1. Ensure accurate data inputting of the Community Paediatricians clinical activity onto the RIO system in line with the CBS SoP and Trust Targets (no later than day 7 of the end of the working month)
2. Liaise with Community Paediatricians, Therapists, Health Visiting/School Nursing Teams and Local Authority regarding any queries with data quality to ensure accurate data is recorded
3. Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes
4. Provide general non clinical information to patients and staff, while maintaining patients confidentiality.

General duties

1. Responsible for the supervision of the workload and training staff in the Booking Service. This includes covering the work of junior staff when they are on leave
2. Taking part in the rotational tasks within the CBS, which includes ensuring all telephone lines are appropriately covered by staff on a daily basis
3. Ensure all standard operating procedures and codes of conduct are clearly adhered to and updated appropriately in line with guidance from the Central Booking Service &Activity Manager/Operational Team Leader
4. To be involved in, and to undertake, audits and validation/actioning of reports as appropriate, also reviewing work carried out by junior staff
5. Ensure that high levels of confidentiality, in accordance with the Data Protection Act and Caldecott Principles, are adhered to at all times
6. Partaking in an annual appraisal and agreeing a personal development plan which will include; attending all mandatory training and participating in meetings as appropriate
7. To take part in any pilots/trials of new technology in relation to clinic activity collection
8. Receiving complex and/or sensitive information regarding patients including Child Protection referrals.
9. Make up Patient Notes for all new patients and ensure their dispatch to the appropriate clinic
10. Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy
11. The post holder will be responsible for updating RIO following notifications of death by GPs and/or relatives
12. Post holder will ensure to follow the escalation policy (part of the SoP) to ensure that any issues with clinic times, waits, data inputting are raised with the CBS Team Leader and Management at all times.
13. Following the Hub pathway processes for Health Visiting and School nursing

Person Specification

Qualifications

Essential

• 5 GCSE passes including English at C or above or relevant administrative experience or qualifications
• RIO experience

Experience

Essential

• Previous Admin experience
• Experience of working with the General Public

Skills

Essential

• Competent in using MS Word, Excel, Access

Desirable

• Competent in working with a wide range of professionals

Personal Qualities

Essential

• Ability to work as part of a team
• Ability to prioritise workload and use own initiative
• Ability to follow tasks through to completion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Gee House

Holborn Hill

Birmingham

B7 5JR

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities

• Welcome and assist patients and visitors in a professional, courteous and compassionate manner.
• Answer telephone calls promptly and deal with enquiries appropriately, maintaining a calm and helpful approach at all times.
• Book, amend and cancel appointments in accordance with practice procedures.
• Signpost patients to appropriate healthcare professionals, services and organisations where required.
• Process prescription requests and other patient enquiries accurately and efficiently.
• Register new patients and maintain accurate and up-to-date patient information.
• Ensure patient records and information are handled accurately and confidentially, in line with practice policies and information governance requirements.
• Receive and process administrative requests, messages and correspondence.
• Liaise effectively with GPs, nurses, healthcare professionals and the wider practice team.
• Support the practice with general administrative duties, including filing, scanning, photocopying and data entry.
• Assist with the smooth running of reception and waiting areas, ensuring patients receive a positive experience.
• Deal appropriately with sensitive or difficult situations, escalating concerns to the appropriate member of staff when necessary.
• Maintain a high level of confidentiality and professionalism at all times.
• Follow practice policies, procedures and protocols, including those relating to safeguarding, infection prevention and health and safety.
• Attend staff meetings, training and development sessions as required.
• Undertake any other reasonable duties appropriate to the role and level of responsibility.

The Receptionist will work as an integral member of the practice team, contributing to a positive and supportive working environment. The role requires flexibility, good communication skills and the ability to prioritise and manage competing demands within a busy GP practice.

The successful candidate will be committed to providing high-quality patient care and will demonstrate a positive, respectful and professional approach to patients, colleagues and other healthcare professionals.

Person Specification

Experience

Essential

• Previous experience in a reception, administrative, customer service or healthcare setting.
• Good standard of written and spoken English.
• Basic computer skills and confidence using IT systems.
• Ability to work effectively as part of a team in a busy environment.

Additional

Essential

• Caring, compassionate and patient-focused approach.
• Reliable, punctual and flexible.
• Positive attitude and willingness to learn.
• Respectful and professional towards patients, colleagues and other healthcare professionals.
• Demonstrates a commitment to confidentiality and patient dignity.

Desirable

• Previous experience working within a GP practice, NHS or other healthcare environment.
• Experience using primary care clinical systems such as EMIS or SystmOne.

Qualifications

Essential

• Qualifications and Experience
• Previous experience in a reception, administrative, customer service or healthcare setting.
• Good standard of written and spoken English.
• Basic computer skills and confidence using IT systems.
• Ability to work effectively as part of a team in a busy environment.

Desirable

• Experience using primary care clinical systems such as EMIS or SystmOne.
• Understanding of NHS primary care services and the role of general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greenfields Medical Practice

Address

12 Terrace Street

Hyson Green

Nottingham

NG7 6ER

United Kingdom

Employer's website

https://www.omsharma.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on all the duties and responsibilities please see attached job description and person specification.

Person Specification

Education, Qualifications and Training

Essential

• Registered General Nurse - Adult Post-registration nursing experience required. Evidence of continuing professional developmen

Desirable

• Health promotion certificates Counselling certificate

Experience

Essential

• Experience and ability to work within and across a multi-disciplinary team. Experience of working in an occupational health service.

Desirable

• Experience of working in the NHS.

Key Skills, Knowledge and Aptitude

Essential

• Ability to prioritise workload, manage complex and sensitive issues with discretion. Communication and problem solving skills. Intermediate level computer skills, MS Word, Exel and Powerpoint. Venipuncture and Vaccination skills

Desirable

• Knowlede of NHS and current legislation.

Essential

Essential

• Experience of working in an occupational health service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

1A Dukesway Court

Team Valley Trading Estate

Gateshead

NE11 0PJ

United Kingdom

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties will include, but are not limited to:

• Booking appointments for patients following care navigation ensuring patients access the most appropriate services within the practice
• Scanning and workflowing incoming correspondence within the clinical system
• Dealing with general enquiries from patients and prioritising the management of these
• Dealing with repeat prescription orders and prescription queries
• Managing your time and workload efficiently
• Assisting with the smooth running of clinics and surgeries
• Providing help and advice to all visitors to the surgery and the building
• Registration of new patients to the Practice
• Process patients change of address and contact details within the clinical system
• Dealing with tasks that clinicians may assign to you in an effective and timely manner
• Covering colleagues shifts in the event of sickness or annual leave
• Effective communication between staff, the practice, patients and other agencies
• Understanding and implementation of the practice protocols and procedures
• Carrying out the daily tasks set for you by the Office Manager
• Attending training and staff meetings as required
• Supporting with other reasonable duties as required
• Follow the practices Infection Prevention & Control policies and protocols

Person Specification

Experience

Essential

• Relevant experience of working within a busy office environment

Desirable

• Experience of working within the NHS
• Experience using SystmOne

Skills and Qualities

Essential

• Competent user of the Microsoft Office Suite (Word, Excel, and Outlook)
• Deal with confidential matters in a sensitive way.
• File documents in logical format.
• Prioritise and work on a number of different tasks simultaneously.
• Excellent communication skills (both written and oral).
• Willingness to undertake a wide range of duties.
• The ability to solve problems under pressure.
• Work with minimum supervision.
• Possess excellent time management skills
• Willingness to learn and develop new skills
• Ability to work as part of a team and on your own initiative
• Be decisive yet maintain a customer-focused approach
• Trustworthy, honest, reliable, caring and sympathetic

Qualifications

Essential

• 5 GCSEs, or equivalent (inc Maths and English)
• Evidence of a commitment to continuing professional development.

Desirable

• RSA Stage I or II typing and/or Word Processing or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Warrengate Medical Centre

Address

Upper Warrengate

Wakefield

West Yorkshire

WF1 4PR

United Kingdom

Employer's website

https://www.warrengate.org.uk (Opens in a new tab)