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District Nursing Sister SPQ
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 41,957 - 50,387 per year
Radiographer
Job summary Join our CQC-rated Outstanding Trust as a District Nursing Sister within the Windsor and Maidenhead Community Nursing Team and play a vital role in…
26 day(s) ago
District Nursing Sister SPQ
Berkshire Healthcare Foundation Trust
Inner London, Greater London
GBP 41,957 - 50,387 per year
Radiographer
Job summary Join our CQC-rated Outstanding Trust as a District Nursing Sister within the Windsor and Maidenhead Community Nursing Team and play a vital role in…
26 day(s) ago
Physiotherapist
North Cheshire and Mersey NHS Foundation Trust (BCH)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary This exciting role is based within the Urgent Community Response Team.
26 day(s) ago
Physiotherapist
North Cheshire and Mersey NHS Foundation Trust (BCH)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary This exciting role is based within the Urgent Community Response Team.
26 day(s) ago
Concierge / Front of House Support
Frimley Health NHS Foundation Trust
Inner London, Greater London
GBP 26,618 per year
Radiographer
Job summary We are looking for welcoming, motivated and proactive Concierge / Front of House Assistants to join our team at the brand-new Slough Community Diag…
26 day(s) ago
Concierge / Front of House Support
Frimley Health NHS Foundation Trust
Inner London, Greater London
GBP 26,618 per year
Radiographer
Job summary We are looking for welcoming, motivated and proactive Concierge / Front of House Assistants to join our team at the brand-new Slough Community Diag…
26 day(s) ago
Technical Project Manager - Capital Projects
Frimley Health NHS Foundation Trust
Inner London, Greater London
GBP 59,798 - 67,020 per year
Radiographer
Job summary We are looking for an experienced and technically skilled Technical Project Manager to join the Estates and Facilities team at Frimley Health NHS F…
26 day(s) ago
Technical Project Manager - Capital Projects
Frimley Health NHS Foundation Trust
Inner London, Greater London
GBP 59,798 - 67,020 per year
Radiographer
Job summary We are looking for an experienced and technically skilled Technical Project Manager to join the Estates and Facilities team at Frimley Health NHS F…
26 day(s) ago
Care Navigator
Queensview Medical Centre
Leicestershire, Rutland and Northamptonshire, East Midlands
GBP 12 per year
GP/General Practitioner
Job summary A GP Receptionist is the first point of contact for patients and visitors attending a medical practice.
26 day(s) ago
Care Navigator
Queensview Medical Centre
Leicestershire, Rutland and Northamptonshire, East Midlands
GBP 12 per year
GP/General Practitioner
Job summary A GP Receptionist is the first point of contact for patients and visitors attending a medical practice.
26 day(s) ago
Band 4 Medical Secretary Supervisor
University Hospitals Birmingham NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Haematologist
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial support…
26 day(s) ago
Band 4 Medical Secretary Supervisor
University Hospitals Birmingham NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Haematologist
Job summary We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial support…
26 day(s) ago
Administrator/Receptionist - 12 Month Maternity Cover (Gables)
Coventry North Primary Care Network
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary This is a 12-month fixed-term maternity cover position, working 30 hours per week.
26 day(s) ago
Administrator/Receptionist - 12 Month Maternity Cover (Gables)
Coventry North Primary Care Network
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary This is a 12-month fixed-term maternity cover position, working 30 hours per week.
26 day(s) ago
Medical Receptionist
Crown Medical Practice
Inner London, Greater London
Radiographer
Job summary Crown Medical Practice are currently looking for a part time, Medical Receptionist to join our fantastic team.
26 day(s) ago
Medical Receptionist
Crown Medical Practice
Inner London, Greater London
Radiographer
Job summary Crown Medical Practice are currently looking for a part time, Medical Receptionist to join our fantastic team.
26 day(s) ago
Level 2 Apprenticeship in Pharmacy Services
Oxford University Hospitals NHS Foundation Trust
Berkshire, Buckinghamshire and Oxfordshire, South East England
GBP 15,600 per year
Radiographer
Job summary Hello! My name is Jane Yarnell, my role as the Lead Practitioner Development Technician for the OUHFT Pharmacy Department means that I am privilege…
26 day(s) ago
Level 2 Apprenticeship in Pharmacy Services
Oxford University Hospitals NHS Foundation Trust
Berkshire, Buckinghamshire and Oxfordshire, South East England
GBP 15,600 per year
Radiographer
Job summary Hello! My name is Jane Yarnell, my role as the Lead Practitioner Development Technician for the OUHFT Pharmacy Department means that I am privilege…
26 day(s) ago
UTC Clinical and Operations Manager
Faversham Medical Practice
Inner London, Greater London
GBP 4 - 64,750 per year
GP/General Practitioner
Job summary Urgent Treatment Centre - Clinical and Operations Manager (Salary £57,528 - £64,750* basic salary + 4% additional for Lead Role & Prescribing premi…
26 day(s) ago
UTC Clinical and Operations Manager
Faversham Medical Practice
Inner London, Greater London
GBP 4 - 64,750 per year
GP/General Practitioner
Job summary Urgent Treatment Centre - Clinical and Operations Manager (Salary £57,528 - £64,750* basic salary + 4% additional for Lead Role & Prescribing premi…
26 day(s) ago
Deputy Director
East London NHS Foundation Trust
Inner London, Greater London
GBP 94,356 - 108,814 per year
Radiographer
Job summary East London Foundation Trust (ELFT) has long been recognised as a centre of excellence for providing high quality, accessible and responsive mental…
26 day(s) ago
Deputy Director
East London NHS Foundation Trust
Inner London, Greater London
GBP 94,356 - 108,814 per year
Radiographer
Job summary East London Foundation Trust (ELFT) has long been recognised as a centre of excellence for providing high quality, accessible and responsive mental…
26 day(s) ago
Staff Nurse - Hospice
Mountbatten Hampshire
Inner London, Greater London
GBP 5 - 37,808 per year
Radiographer
Job summary Are you a Registered Nurse, passionate about Palliative and End of Life care and looking for a new challenge?
26 day(s) ago
Staff Nurse - Hospice
Mountbatten Hampshire
Inner London, Greater London
GBP 5 - 37,808 per year
Radiographer
Job summary Are you a Registered Nurse, passionate about Palliative and End of Life care and looking for a new challenge?
26 day(s) ago
Experienced Prescribing Pharmacist Wanted
St. George's Medical Centre
Inner London, Greater London
GBP 30 - 37 per year
GP/General Practitioner
Job summary We are a well-established, popular and friendly practice at the heart of the local community in Hendon, London NW4 and are seeking an experienced P…
26 day(s) ago
Experienced Prescribing Pharmacist Wanted
St. George's Medical Centre
Inner London, Greater London
GBP 30 - 37 per year
GP/General Practitioner
Job summary We are a well-established, popular and friendly practice at the heart of the local community in Hendon, London NW4 and are seeking an experienced P…
26 day(s) ago
Band 8a Senior EPMA Pharmacist
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary We are seeking an experienced and innovative Senior EPMA Pharmacist to join our Clinical Informatics team at Royal Free London NHS Foundation Trust…
26 day(s) ago
Band 8a Senior EPMA Pharmacist
Royal Free London NHS Foundation Trust
Inner London, Greater London
GBP 66,274 - 73,496 per year
Radiographer
Job summary We are seeking an experienced and innovative Senior EPMA Pharmacist to join our Clinical Informatics team at Royal Free London NHS Foundation Trust…
26 day(s) ago
GP Surgery Receptionist
NORTHGATE SURGERY
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary RECEPTIONIST - NORTHGATE SURGERY, PONTEFRACT WORK PATTERN: Monday - 12.
26 day(s) ago
GP Surgery Receptionist
NORTHGATE SURGERY
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary RECEPTIONIST - NORTHGATE SURGERY, PONTEFRACT WORK PATTERN: Monday - 12.
26 day(s) ago
Healthcare Assistant - Hospice (Bank)
Mountbatten Hampshire
Inner London, Greater London
GBP 2 - 25,261 per year
Radiographer
Job summary Are you a caring and dedicated individual looking to make a real difference in people's lives?
26 day(s) ago
Healthcare Assistant - Hospice (Bank)
Mountbatten Hampshire
Inner London, Greater London
GBP 2 - 25,261 per year
Radiographer
Job summary Are you a caring and dedicated individual looking to make a real difference in people's lives?
26 day(s) ago
Clerical Officer
North Cheshire and Mersey NHS Foundation Trust (BCH)
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary You will be a front facing member of our community admin team and as such will be the initial point of contact for patients and visitors at Orford…
26 day(s) ago
Clerical Officer
North Cheshire and Mersey NHS Foundation Trust (BCH)
Inner London, Greater London
GBP 25,272 per year
Radiographer
Job summary You will be a front facing member of our community admin team and as such will be the initial point of contact for patients and visitors at Orford…
26 day(s) ago
Workflow Administrator - Fixed-term, maternity cover
Buxted Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an organised and reliable Workflow Administrator to join our busy Practice team on a fixed-term basis to provide maternity cover…
26 day(s) ago
Workflow Administrator - Fixed-term, maternity cover
Buxted Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an organised and reliable Workflow Administrator to join our busy Practice team on a fixed-term basis to provide maternity cover…
26 day(s) ago
Invoice Account Manager
Central London Community Health Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Radiographer
Job summary We are looking for a finance professional with relevant experience to join the Complex Individualised Commissioning Invoicing Team as an Invoice Ac…
26 day(s) ago
Invoice Account Manager
Central London Community Health Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
Radiographer
Job summary We are looking for a finance professional with relevant experience to join the Complex Individualised Commissioning Invoicing Team as an Invoice Ac…
26 day(s) ago
BANK Band 5 Community Nurse
HCRG Care Group
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 19 per year
Radiographer
Job summary Package Description: Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing?
26 day(s) ago
BANK Band 5 Community Nurse
HCRG Care Group
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 19 per year
Radiographer
Job summary Package Description: Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing?
26 day(s) ago
Advanced Apprentice - Financial Services (Cash & Salary Overpayments)
Worcestershire Acute Hospitals NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 15,600 per year
Radiographer
Job summary We currently have an exciting opportunity for an Advanced Apprentice to join our Financial Services team primarily based at Worcestershire Royal Ho…
26 day(s) ago
Advanced Apprentice - Financial Services (Cash & Salary Overpayments)
Worcestershire Acute Hospitals NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 15,600 per year
Radiographer
Job summary We currently have an exciting opportunity for an Advanced Apprentice to join our Financial Services team primarily based at Worcestershire Royal Ho…
26 day(s) ago
Colposcopy Support Secretary/Administration Officer
Cwm Taf Morgannwg University Health Board
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary We are seeking an organised and proactive Support Secretary/Administration Officer to join our Colposcopy Service.
26 day(s) ago
Colposcopy Support Secretary/Administration Officer
Cwm Taf Morgannwg University Health Board
Inner London, Greater London
GBP 26,813 - 27,890 per year
Radiographer
Job summary We are seeking an organised and proactive Support Secretary/Administration Officer to join our Colposcopy Service.
26 day(s) ago
Medical Receptionist
Dr Mirza & Partners
Inner London, Greater London
GBP 12 per year
Psychiatrist - General
Job summary Dr Mirza & Partners has a vacancy for a fixed-term part-time Medical Receptionist, to cover maternity leave for a period of 12 months.
26 day(s) ago
Medical Receptionist
Dr Mirza & Partners
Inner London, Greater London
GBP 12 per year
Psychiatrist - General
Job summary Dr Mirza & Partners has a vacancy for a fixed-term part-time Medical Receptionist, to cover maternity leave for a period of 12 months.
26 day(s) ago
Network Pharmacist
Bolton Community Practice C.I.C
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an enthusiastic pharmacist that is committed to maximising Health outcomes for our patients.
27 day(s) ago
Network Pharmacist
Bolton Community Practice C.I.C
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an enthusiastic pharmacist that is committed to maximising Health outcomes for our patients.
27 day(s) ago
First Contact Medical Administrator
Churchill Medical Centre
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary Do you want to be part of your local community, helping patients get the right care in the right place by the right people?
27 day(s) ago
First Contact Medical Administrator
Churchill Medical Centre
Inner London, Greater London
GBP 12 per year
Radiographer
Job summary Do you want to be part of your local community, helping patients get the right care in the right place by the right people?
27 day(s) ago
District Nursing Sister SPQ
Berkshire Healthcare Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 371-TAP-CHS1282
Job summary
Join our CQC-rated Outstanding Trust as a District Nursing Sister within the Windsor and Maidenhead Community Nursing Team and play a vital role in delivering exceptional care to patients in their own homes.
This is an exciting opportunity for an experienced and motivated Nurse to combine clinical expertise with leadership responsibilities. Working under the delegation of the Team Leader, you will manage a clinical caseload while providing day-to-day leadership and management to the District Nursing team. You will ensure high standards of patient care, promote evidence-based practice, and support the delivery of safe, effective, and responsive community services.
As part of our supportive Community Nursing Team, you will assess, plan, implement, and evaluate care for patients with a wide range of health needs. You will be passionate about delivering person-centred care, enabling patients to remain independent and receive treatment in the comfort of their own homes.
We offer a welcoming environment, excellent training opportunities, and a strong in-house development programme to support your career progression.
You will be a qualified District Nurse with a valid NMC PIN with strong leadership, clinical decision-making and organisational skills and hold a full UK driving licence and access to a vehicle for work purposes
If you are looking for a rewarding leadership opportunity where you can make a real difference in your community, we would love to hear from you.
Main duties of the job
-
Maintain required competencies, as identified in the Band 6 Community Nurse competency framework, in order to effectively undertake patient assessment, care planning and immediate care needs.
-
Support staff to complete holistic assessment and reassessment of all health and nursing needs, ensuring that every patient has an overview of health and nursing need recorded.
-
You will manage a complex and diverse caseload of patients
-
Support teams to provide information to patients, their families, and carers both formal and informal, so that they can make informed choices about current and future care needs.
-
Provide clinical support, leadership, and guidance to all staff to ensure that evidence-based care and clinical practice are maintained in Community Nursing Teams.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£41,957 to £50,387 a year per annum (incl of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-TAP-CHS1282
Job locations
District Nursing - Windsor
Windsor
SL4 3DP
United Kingdom
Job description
Job responsibilities
The must haves for this role:
Hold a full UK Driving Licence and have use of a car for work purposes.
A passion for community nursing, that matches our passion to provide excellent healthcare for patients within their own homes.
Willing to undertake training to fulfil the requirements of these role.
Qualified Registered Adult Nurse with NMC Pin
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Tammy Hartshorne on 07717 695105 or email: [email protected] be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Applications for this role will be considered on a first come first serve basis and we may close the vacancy early if the right candidate is found
Job description
Job responsibilities
The must haves for this role:
Hold a full UK Driving Licence and have use of a car for work purposes.
A passion for community nursing, that matches our passion to provide excellent healthcare for patients within their own homes.
Willing to undertake training to fulfil the requirements of these role.
Qualified Registered Adult Nurse with NMC Pin
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Tammy Hartshorne on 07717 695105 or email: [email protected] be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Applications for this role will be considered on a first come first serve basis and we may close the vacancy early if the right candidate is found
Person Specification
Education/Qualifications/Training
Essential
- Registered Nurse - Adult
- Specialist Practitioner qualification (DN Degree, diploma or Certificate in District Nursing)
- Active on the Mentor Register
- Evidence of Leadership & Management development
- Recognised coaching qualification or willing to undertake
Desirable
- Non-Medical Prescriber/Nurse Prescriber Qualification
Continuous Professional Development
Essential
- Evidence of continuing professional development (CPD)
- Evidence of a current CPD portfolio
Previous Experience
Essential
- Experience in mentoring and assessing both pre and post reg. nurses in a community setting.
- Evidence of clinical leadership within a community nursing environment including;
- Mentoring/assessing in practice
- Coaching
- Risk and Incident Reporting (Root Cause Analysis) and supporting teams in learning from findings
- Clinical Leadership course or willingness to undertake
- Able to manage own workload and support others
- At least 2 years Community Nursing experience at Band 6.
- Experience of leadership within a team.
Desirable
- Recruitment and selection
- Clinical Leadership course or willingness to undertake
- Able to conduct courageous conversations and support staff with performance related issues
Knowledge, Skills & Abilities
Essential
- Understanding of the role of Community Nursing
- Able to work autonomously
- Good organisational skills.
- High levels of effective communication, influencing and interpersonal skills
- Able to motivate self and teams to positively manage change
- Reinforce within the service the need to view users holistically and promote self- care and independence
- Work collaboratively with their counterparts from teams in other provider organisations to develop a seamless service.
- Effective role model and motivates staff within the service by being highly visible, approachable and communicative at all levels; utilising effective written, oral and presentation skills.
- Develops strong interpersonal relationships, ensuring that staffs are given the support to develop and grow into roles
- Ability to support staff to undertake clinical duties, implementing evidence- based practice.
- Ability to influence and problem solve.
- Creative and innovative approach to service development
- Applies policies and procedures effectively to manage risk
- Demonstrates cultural awareness
- Demonstrates flexibility to deal with the needs of unscheduled services and able to prioritise workloads and work under pressure.
- Understands the business needs of the organisation and shares all available information with the service ensuring people understand latest developments and their relevance
- Knowledge of current DH documents/government legislation and recommendations
- Willingness to undertake further qualifications and develop expertise in identified areas.
- Participation in audit.
- Able to utilise IT and various media in order to support data collection
Additional Requirements
Essential
- Able to demonstrate recent innovative practice
- Able to work flexibly across service areas to enhance quality of service provision.
- Valid full UK licence with confidence to drive during and in unusual environments with use of car for work purposes
- A degree of agility and the ability to manoeuvre light to moderate loads
- Able to work bank holidays, weekends and unsocial hours to meet service needs
- Able to work in challenging environments.
- Access to a car for work purposes
Person Specification
Education/Qualifications/Training
Essential
- Registered Nurse - Adult
- Specialist Practitioner qualification (DN Degree, diploma or Certificate in District Nursing)
- Active on the Mentor Register
- Evidence of Leadership & Management development
- Recognised coaching qualification or willing to undertake
Desirable
- Non-Medical Prescriber/Nurse Prescriber Qualification
Continuous Professional Development
Essential
- Evidence of continuing professional development (CPD)
- Evidence of a current CPD portfolio
Previous Experience
Essential
- Experience in mentoring and assessing both pre and post reg. nurses in a community setting.
- Evidence of clinical leadership within a community nursing environment including;
- Mentoring/assessing in practice
- Coaching
- Risk and Incident Reporting (Root Cause Analysis) and supporting teams in learning from findings
- Clinical Leadership course or willingness to undertake
- Able to manage own workload and support others
- At least 2 years Community Nursing experience at Band 6.
- Experience of leadership within a team.
Desirable
- Recruitment and selection
- Clinical Leadership course or willingness to undertake
- Able to conduct courageous conversations and support staff with performance related issues
Knowledge, Skills & Abilities
Essential
- Understanding of the role of Community Nursing
- Able to work autonomously
- Good organisational skills.
- High levels of effective communication, influencing and interpersonal skills
- Able to motivate self and teams to positively manage change
- Reinforce within the service the need to view users holistically and promote self- care and independence
- Work collaboratively with their counterparts from teams in other provider organisations to develop a seamless service.
- Effective role model and motivates staff within the service by being highly visible, approachable and communicative at all levels; utilising effective written, oral and presentation skills.
- Develops strong interpersonal relationships, ensuring that staffs are given the support to develop and grow into roles
- Ability to support staff to undertake clinical duties, implementing evidence- based practice.
- Ability to influence and problem solve.
- Creative and innovative approach to service development
- Applies policies and procedures effectively to manage risk
- Demonstrates cultural awareness
- Demonstrates flexibility to deal with the needs of unscheduled services and able to prioritise workloads and work under pressure.
- Understands the business needs of the organisation and shares all available information with the service ensuring people understand latest developments and their relevance
- Knowledge of current DH documents/government legislation and recommendations
- Willingness to undertake further qualifications and develop expertise in identified areas.
- Participation in audit.
- Able to utilise IT and various media in order to support data collection
Additional Requirements
Essential
- Able to demonstrate recent innovative practice
- Able to work flexibly across service areas to enhance quality of service provision.
- Valid full UK licence with confidence to drive during and in unusual environments with use of car for work purposes
- A degree of agility and the ability to manoeuvre light to moderate loads
- Able to work bank holidays, weekends and unsocial hours to meet service needs
- Able to work in challenging environments.
- Access to a car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
District Nursing - Windsor
Windsor
SL4 3DP
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
District Nursing - Windsor
Windsor
SL4 3DP
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
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Physiotherapist
North Cheshire and Mersey NHS Foundation Trust (BCH) View all jobs
Posted 26 day(s) ago
Reference: C9835-WA26-120
Job summary
This exciting role is based within the Urgent Community Response Team.
The service provides urgent care to people in their homes which helps to avoid hospital admissions and enables people to live independently for longer.
By referring to the Urgent Community Response team, older people and adults with complex health and social care needs who urgently need support, can get fast access to a range of health and social care professionals within two hours. Working as part of the integrated multi-disciplinary team. You will provide therapy assessments and urgent intervention, advice and support in the management of patients in the Warrington area.
Urgent Community Response is a service delivered in collaboration with our local authority partner. The post holder will undertake comprehensive assessments of patients within their own homes with acute/unstable conditions who are referred to the Urgent Community Response Service as an alternative to hospital admission.
Actively participate and contribute to multidisciplinary team working also liaising with other professional agencies for on-going support and long-term review.
Main duties of the job
To undertake comprehensive and holistic therapy assessments of patients including those with diverse presentations, multiple pathologies and complex needs, in a variety of community settings.
To utilise advanced analytical skills and clinical reasoning for people in a health or social crisis.
Utilise assessment findings and treatment outcomes to develop and coordinate appropriate, timely discharge plans, ensuring safe transitions of care, admission avoidance and referral to relevant services to support on-going needs.
To assess and treat patients, in their own environment, without prejudice and in conditions hazardous to health with the potential to cause harm.
Be able to work flexibly in accordance with the needs of the service.
Work over a 7 day period.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
- Kind: We are caring, supportive and respectful to everyone
- Open: We are honest, transparent and open to new ways of working
- Fair: We listen, value our differences and are inclusive to all
- One team: We work well together and with our communities
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9835-WA26-120
Job locations
1 Times Square
Warrington
Cheshire
WA1 2NT
United Kingdom
Job description
Job responsibilities
Role summary
To undertake high level assessments of patients within their own homes with acute/unstable conditions who are referred to the Urgent Community Response Service as an alternative to hospital admission.
To provide urgent therapeutic intervention for adults within their own home in the Warrington area.
To actively participate and contribute to multidisciplinary team working, also liaising with other professional agencies to promote and plan personalised care.
Main tasks and responsibilities
This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder.
Clinical
To undertake comprehensive and holistic physiotherapy assessments of patients including those with diverse presentations, multiple pathologies and complex needs, in a variety of community settings.
Based on assessment to provide urgent therapeutic intervention and signpost as appropriate to services for long term review and intervention.
To utilise advanced analytical and clinical reasoning skills.
Based on the outcomes of comprehensive assessment, formulate and implement timely person centred discharge.
To modify treatment skills as appropriate to the service users environment.
To assess and treat patients in their own environment, without prejudice and in conditions hazardous to health with the potential to cause harm.
To provide planned and spontaneous advice to patients, informal and formal carers, relatives, junior staff and fellow professionals promoting understanding of the aims of Physiotherapy and ensuring a consistent approach to patient care.
To work autonomously within scope of practice and to consult more experienced team members as necessary.
To communicate effectively with patients, carers, relatives, colleagues and junior staff, assistants etc.
To deal with distressing and/or emotional situations with tact and sensitivity.
To implement best practice based on evidence and clinical knowledge.
To liaise with all members of the multi-disciplinary team.
To facilitate management of manual handling risks in accordance with the trusts policy.
To be responsible for maintaining and managing accurate and comprehensive intervention records in line with professional and local standards.
Clinical Management
To accept clinical responsibility for the prioritisation of patients requiring urgent assessments.
To communicate with a wide range of professionals both within the Trust, and in external agencies including primary care, the acute trust, social care, voluntary organisations etc.
To engage patients in the consent process to facilitate informed compliance with physiotherapy interventions.
To attend relevant clinical meetings as appropriate.
To provide training to members of the team and students as required.
To supervise less experienced staff, students and assistants and delegate specific responsibilities where applicable.
To provide accurate statistical information in line with local standards and the professional body.
To participate in clinical audit relevant to the post.
To adhere to the Trust lone worker policy at all times.
To comply with organisational and departmental policies and procedures and be involved in reviewing and updating as appropriate.
Professional Development
To work to the standards of professional practice as described by professional body and the HCPC.
To be responsible for maintaining own competency to practice through Continuing Professional Development activities as identified by the HCPC.
To continually evaluate clinical practice and modify approach in line with team and organisational objectives.
To prepare for and actively participate in the Performance Development process both of yourself and others.
To update clinical knowledge and skills and evidence based practice as identified through the PDR process utilising appropriate learning opportunities.
To be actively involved in improvements to service delivery and quality initiatives.
Please see Full Job Description attached.
Job description
Job responsibilities
Role summary
To undertake high level assessments of patients within their own homes with acute/unstable conditions who are referred to the Urgent Community Response Service as an alternative to hospital admission.
To provide urgent therapeutic intervention for adults within their own home in the Warrington area.
To actively participate and contribute to multidisciplinary team working, also liaising with other professional agencies to promote and plan personalised care.
Main tasks and responsibilities
This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder.
Clinical
To undertake comprehensive and holistic physiotherapy assessments of patients including those with diverse presentations, multiple pathologies and complex needs, in a variety of community settings.
Based on assessment to provide urgent therapeutic intervention and signpost as appropriate to services for long term review and intervention.
To utilise advanced analytical and clinical reasoning skills.
Based on the outcomes of comprehensive assessment, formulate and implement timely person centred discharge.
To modify treatment skills as appropriate to the service users environment.
To assess and treat patients in their own environment, without prejudice and in conditions hazardous to health with the potential to cause harm.
To provide planned and spontaneous advice to patients, informal and formal carers, relatives, junior staff and fellow professionals promoting understanding of the aims of Physiotherapy and ensuring a consistent approach to patient care.
To work autonomously within scope of practice and to consult more experienced team members as necessary.
To communicate effectively with patients, carers, relatives, colleagues and junior staff, assistants etc.
To deal with distressing and/or emotional situations with tact and sensitivity.
To implement best practice based on evidence and clinical knowledge.
To liaise with all members of the multi-disciplinary team.
To facilitate management of manual handling risks in accordance with the trusts policy.
To be responsible for maintaining and managing accurate and comprehensive intervention records in line with professional and local standards.
Clinical Management
To accept clinical responsibility for the prioritisation of patients requiring urgent assessments.
To communicate with a wide range of professionals both within the Trust, and in external agencies including primary care, the acute trust, social care, voluntary organisations etc.
To engage patients in the consent process to facilitate informed compliance with physiotherapy interventions.
To attend relevant clinical meetings as appropriate.
To provide training to members of the team and students as required.
To supervise less experienced staff, students and assistants and delegate specific responsibilities where applicable.
To provide accurate statistical information in line with local standards and the professional body.
To participate in clinical audit relevant to the post.
To adhere to the Trust lone worker policy at all times.
To comply with organisational and departmental policies and procedures and be involved in reviewing and updating as appropriate.
Professional Development
To work to the standards of professional practice as described by professional body and the HCPC.
To be responsible for maintaining own competency to practice through Continuing Professional Development activities as identified by the HCPC.
To continually evaluate clinical practice and modify approach in line with team and organisational objectives.
To prepare for and actively participate in the Performance Development process both of yourself and others.
To update clinical knowledge and skills and evidence based practice as identified through the PDR process utilising appropriate learning opportunities.
To be actively involved in improvements to service delivery and quality initiatives.
Please see Full Job Description attached.
Person Specification
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Job Specific Requirements
Essential
- The ability to travel independently across the Trust and work in a variety of community settings
- The ability to work flexibly in accordance with service needs
Skills and Knowledge
Essential
- Broad based clinical knowledge, skills and experience
- Demonstrate clinical reasoning relevant to clinical area
- Effective time management and organisational skills.
- Evidence of effective communication and interpersonal skills
- Evidence of inter-agency work
- Ability to work independently and request assistance as necessary
- Computer literate
- Evidence of compliance with clinical governance and ability to apply evidence base to practice
Desirable
- Ability to make and maintain accurate clinical judgement under pressure
- Experience of taking clinical observations and NEWS scores
- Proactive in the development of services to meet changing needs of patients
- Experience to pass on skills and/or knowledge to others in both formal and informal environments
- IT Skills
Experience
Essential
- Demonstrable post-registration experience in a variety of settings
- Demonstrable experience of work in a community setting and/or acute setting
- Experience of working as part of a multi-disciplinary team
- Experience of organising and prioritising own workload and delegation of responsibilities
Desirable
- Experience of working in an intermediate care service
- Experience of working in an integrated service
- Experience of supervising students and assistants
Qualifications
Essential
- Diploma/Degree in Physiotherapy
- Health and Care Professions Council registration
- Member of Professional Body
Desirable
- Post-graduate study in relevant speciality
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Person Specification
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Job Specific Requirements
Essential
- The ability to travel independently across the Trust and work in a variety of community settings
- The ability to work flexibly in accordance with service needs
Skills and Knowledge
Essential
- Broad based clinical knowledge, skills and experience
- Demonstrate clinical reasoning relevant to clinical area
- Effective time management and organisational skills.
- Evidence of effective communication and interpersonal skills
- Evidence of inter-agency work
- Ability to work independently and request assistance as necessary
- Computer literate
- Evidence of compliance with clinical governance and ability to apply evidence base to practice
Desirable
- Ability to make and maintain accurate clinical judgement under pressure
- Experience of taking clinical observations and NEWS scores
- Proactive in the development of services to meet changing needs of patients
- Experience to pass on skills and/or knowledge to others in both formal and informal environments
- IT Skills
Experience
Essential
- Demonstrable post-registration experience in a variety of settings
- Demonstrable experience of work in a community setting and/or acute setting
- Experience of working as part of a multi-disciplinary team
- Experience of organising and prioritising own workload and delegation of responsibilities
Desirable
- Experience of working in an intermediate care service
- Experience of working in an integrated service
- Experience of supervising students and assistants
Qualifications
Essential
- Diploma/Degree in Physiotherapy
- Health and Care Professions Council registration
- Member of Professional Body
Desirable
- Post-graduate study in relevant speciality
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
1 Times Square
Warrington
Cheshire
WA1 2NT
United Kingdom
Employer's website
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
1 Times Square
Warrington
Cheshire
WA1 2NT
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Concierge / Front of House Support
Frimley Health NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 151-JLM703
Job summary
We are looking for welcoming, motivated and proactive Concierge / Front of House Assistants to join our team at the brand-new Slough Community Diagnostic Centre (CDC).
This is an exciting opportunity to be part of a modern, innovative facility that will transform access to diagnostic services for our local community in central Slough.
As the first point of contact for patients, families and visitors, you will play a crucial role in ensuring a smooth, safe and positive experience within the CDC. You will work closely with clinical and operational teams to support patient flow and uphold the highest standards of customer service.
This role forms part of the NHS 10-year plan to bring healthcare closer to the community, offering earlier diagnosis, supporting neighbourhood health initiatives, improved outcomes and a better patient experience.
It is an exciting time to join the team as we develop new ways of working in a state-of-the-art environment.
Main duties of the job
Clinic Support Function:
-
To develop and maintain effective working relationships with all Trust staff to provide an accurate, efficient, professional and seamless service to patients and visitors.
-
To check patient demographics are correct and amend or update details on EPIC when necessary, in accordance with standards set by Information Governance.
-
Coordinate with administrative and clinical staff to ensure efficient patient flow.
Reception Function:
-
Greet and welcome patients, visitors, and staff in a professional and friendly manner, directing the patient to the appropriate area.
-
Encourage patients in a polite manner to use self-check in machines where applicable, assisting as appropriate, using Epic and ICE systems.
-
Provide clear directions and support for patients navigating the centre.
-
Offer reassurance and assistance to anxious or vulnerable patients.
-
Maintain a clean, organised and safe reception and waiting area.
-
Deal with patients in a polite and respectful manner complying with their requests where possible and where it is not possible to deal with them with dignity and respect.
-
Communicate with visitors who may speak little or no English and may be in pain or distressed, ensuring their culture is respected.
About us
Visa Sponsorship:This position is not eligiblefor Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,618 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-JLM703
Job locations
Slough CDC (Community Diagnostic Centre)
79 Church Street
Slough
SL1 1TH
United Kingdom
Job description
Job responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Job description
Job responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Person Specification
Experience
Essential
- Previous reception duties
- Experience in a customer service or patient-facing role.
Desirable
- Experience working in the NHS or a healthcare setting
Skills and Knowledge
Essential
- Flexible - able to work on own initiative and within a team
- Ability to prioritise work and adapt to changing circumstances
- Ability to work without supervision
- Good IT skills.
- Good customer service skills.
- Organisation skills.
- Able to communicate clearly and effectively with a wide range of people.
Desirable
- Basic understanding of confidentiality and data protection
Qualifications
Essential
- Good general education to GCSE standard or equivalent.
Special Requirements
Essential
- Willing and able to work a range of shifts, including evenings and weekends, as required.
Person Specification
Experience
Essential
- Previous reception duties
- Experience in a customer service or patient-facing role.
Desirable
- Experience working in the NHS or a healthcare setting
Skills and Knowledge
Essential
- Flexible - able to work on own initiative and within a team
- Ability to prioritise work and adapt to changing circumstances
- Ability to work without supervision
- Good IT skills.
- Good customer service skills.
- Organisation skills.
- Able to communicate clearly and effectively with a wide range of people.
Desirable
- Basic understanding of confidentiality and data protection
Qualifications
Essential
- Good general education to GCSE standard or equivalent.
Special Requirements
Essential
- Willing and able to work a range of shifts, including evenings and weekends, as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Slough CDC (Community Diagnostic Centre)
79 Church Street
Slough
SL1 1TH
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Slough CDC (Community Diagnostic Centre)
79 Church Street
Slough
SL1 1TH
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Technical Project Manager - Capital Projects
Frimley Health NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 151-LC5112
Job summary
We are looking for an experienced and technically skilled Technical Project Manager to join the Estates and Facilities team at Frimley Health NHS Foundation Trust.
This is an exciting opportunity to play a key role in delivering a diverse programme of new-build, refurbishment, backlog maintenance and community capital projects across Frimley Health and community sites. The programme includes schemes ranging from approximately £50,000 to £30 million, with an anticipated capital investment of around £50 million per year over the next three years.
Main duties of the job
Working closely with the Associate Director of Hard FM and wider Estates and Facilities teams, you will take delegated responsibility for the successful delivery of capital schemes from feasibility and design through to construction, completion and handover. Your work will directly support the Trust's clinical and operational priorities, while helping to maintain and improve the estate.
You will bring specialist technical expertise in one or more of the following disciplines: building, technical, mechanical or engineering, alongside strong project management experience within a complex environment.
This is a key role for a proactive professional who can confidently manage multiple projects, budgets, consultants and contractors, while ensuring schemes are delivered safely, effectively, on time and in line with Trust governance and statutory requirements.
If you are looking for an opportunity to make a tangible difference to healthcare environments and contribute to a significant programme of investment across Frimley Health, we would be delighted to hear from you.
About us
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Why Join Frimley Health NHS Foundation Trust?
At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.
As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.
Join UsWhether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
Frimley Health Trust benefits on Vimeo
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£59,798 to £67,020 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-LC5112
Job locations
Wexham Park Hospital
Wexham Street
Slough, Berkshire
SL2 4HL
United Kingdom
Job description
Job responsibilities
As a Capital Project Manager, you will:
- Lead the feasibility, design and construction of allocated capital projects across the Trust estate and wider health facilities within the Integrated Care System (ICS).
- Manage projects from inception through to completion, ensuring they meet agreed objectives, timescales, quality standards and financial parameters.
- Provide specialist technical advice and guidance within your area of expertise, including building, technical, mechanical or engineering disciplines.
- Support the Associate Director of Hard FM and Associate Director of Capital in the planning and delivery of the Trust's capital programme.
- Manage project budgets and provide effective financial oversight, identifying and addressing risks, variances and potential pressures.
- Work collaboratively with Trust Procurement colleagues to ensure projects are procured and delivered in accordance with Standing Orders, Standing Financial Instructions (SFIs) and relevant Trust procedures.
- Coordinate and manage external consultants, professional advisers and contractors, ensuring clear project briefs, contractual arrangements, performance expectations and deliverables are established.
- Provide regular progress reports and updates on allocated schemes, including financial, programme, quality and risk information.
- Contribute to the development of business cases and the planning of future capital investment.
- Ensure appropriate project documentation, records and electronic project files are maintained throughout the project lifecycle.
- Work closely with the CAD Manager to ensure Trust drawings are accurate and up to date, and that appropriate as-built and as-installed drawings are obtained for completed schemes.
- Ensure all projects are delivered in accordance with relevant health and safety legislation, statutory requirements, approved codes of practice and Trust policies.
- Build effective working relationships with clinical, operational and Estates and Facilities colleagues, as well as external consultants, contractors and other stakeholders.
- Support delegated negotiations with specialist consultants, contractors and other external organisations on behalf of the Trust.
- Contribute to the strategic development and planning of the Trust's estate, providing professional advice based on your technical expertise.
Please see attached Job Description/Person Specification for further details.
Job description
Job responsibilities
As a Capital Project Manager, you will:
- Lead the feasibility, design and construction of allocated capital projects across the Trust estate and wider health facilities within the Integrated Care System (ICS).
- Manage projects from inception through to completion, ensuring they meet agreed objectives, timescales, quality standards and financial parameters.
- Provide specialist technical advice and guidance within your area of expertise, including building, technical, mechanical or engineering disciplines.
- Support the Associate Director of Hard FM and Associate Director of Capital in the planning and delivery of the Trust's capital programme.
- Manage project budgets and provide effective financial oversight, identifying and addressing risks, variances and potential pressures.
- Work collaboratively with Trust Procurement colleagues to ensure projects are procured and delivered in accordance with Standing Orders, Standing Financial Instructions (SFIs) and relevant Trust procedures.
- Coordinate and manage external consultants, professional advisers and contractors, ensuring clear project briefs, contractual arrangements, performance expectations and deliverables are established.
- Provide regular progress reports and updates on allocated schemes, including financial, programme, quality and risk information.
- Contribute to the development of business cases and the planning of future capital investment.
- Ensure appropriate project documentation, records and electronic project files are maintained throughout the project lifecycle.
- Work closely with the CAD Manager to ensure Trust drawings are accurate and up to date, and that appropriate as-built and as-installed drawings are obtained for completed schemes.
- Ensure all projects are delivered in accordance with relevant health and safety legislation, statutory requirements, approved codes of practice and Trust policies.
- Build effective working relationships with clinical, operational and Estates and Facilities colleagues, as well as external consultants, contractors and other stakeholders.
- Support delegated negotiations with specialist consultants, contractors and other external organisations on behalf of the Trust.
- Contribute to the strategic development and planning of the Trust's estate, providing professional advice based on your technical expertise.
Please see attached Job Description/Person Specification for further details.
Person Specification
Qualifications
Essential
- Educated to degree level - Qualification in Architecture, Surveying or Engineering or Qualification in a design construction related discipline.
- Good knowledge of current legislation and regulations in the construction industry.
Desirable
- Corporate membership of a construction related institute or body (e.g., RIBA, RICS, CIOB)
- Working knowledge of Auto CAD system
- Familiarity with NHS procedures, guides, and documentation.
Skills and Knowledge
Essential
- Excellent project management and change management skills.
- Able to simultaneously manage a range of complex tasks and prioritise workload.
- Strong negotiating skills.
- Numerate and comfortable with budgetary management.
- Able to deal effectively with other professional staff.
- Able to write clear and concise reports and business cases.
- IT Literate.
- "Can do" attitude.
- Able to communicate technical knowledge to a non-technical audience so this is easily understood.
- Motivated and team player.
- Demonstrates the ability to work on own initiative yet knows when to ask for help.
- Able to problem solve and innovate - proactive systematic approach to work.
Desirable
- Knowledge of Capital Investment Manual.
- Line management experience.
Professional / specialist / functional experience
Essential
- Significant experience of managing complex capital schemes.
- Experience of writing specifications and tender documentation.
- Experience of working with the ProCure 21+22 processes
Desirable
- Experience of working in an NHS or other healthcare environment.
- Experience of public sector requirements.
- Line management experience
Person Specification
Qualifications
Essential
- Educated to degree level - Qualification in Architecture, Surveying or Engineering or Qualification in a design construction related discipline.
- Good knowledge of current legislation and regulations in the construction industry.
Desirable
- Corporate membership of a construction related institute or body (e.g., RIBA, RICS, CIOB)
- Working knowledge of Auto CAD system
- Familiarity with NHS procedures, guides, and documentation.
Skills and Knowledge
Essential
- Excellent project management and change management skills.
- Able to simultaneously manage a range of complex tasks and prioritise workload.
- Strong negotiating skills.
- Numerate and comfortable with budgetary management.
- Able to deal effectively with other professional staff.
- Able to write clear and concise reports and business cases.
- IT Literate.
- "Can do" attitude.
- Able to communicate technical knowledge to a non-technical audience so this is easily understood.
- Motivated and team player.
- Demonstrates the ability to work on own initiative yet knows when to ask for help.
- Able to problem solve and innovate - proactive systematic approach to work.
Desirable
- Knowledge of Capital Investment Manual.
- Line management experience.
Professional / specialist / functional experience
Essential
- Significant experience of managing complex capital schemes.
- Experience of writing specifications and tender documentation.
- Experience of working with the ProCure 21+22 processes
Desirable
- Experience of working in an NHS or other healthcare environment.
- Experience of public sector requirements.
- Line management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Wexham Park Hospital
Wexham Street
Slough, Berkshire
SL2 4HL
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Wexham Park Hospital
Wexham Street
Slough, Berkshire
SL2 4HL
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: A4031-26-0004
Job summary
A GP Receptionist is the first point of contact for patients and visitors attending a medical practice. The role involves providing excellent customer service, managing appointments, handling patient enquiries, and supporting the smooth day-to-day running of the surgery.
Main duties of the job
Key Responsibilities
- Greeting patients and visitors in a professional and friendly manner.
- Booking, amending, and cancelling appointments.
- Answering telephone calls and responding to patient enquiries.
- Updating and maintaining patient records accurately.
- Processing prescription requests and directing them to the appropriate team.
- Managing incoming and outgoing correspondence, including emails and letters.
- Handling confidential patient information in line with GDPR and NHS policies.
- Liaising with GPs, nurses, and other healthcare professionals.
- Assisting patients with registration and administrative forms.
- Managing waiting room flow and ensuring patients receive appropriate assistance.
About us
Queensview Medical Centre is a well-established GP practice providing high-quality primary healthcare services to a patient population of just under 10,000 registered patients. The practice is committed to delivering accessible, patient-centred care and supporting the health and wellbeing of the local community.
The surgery offers a wide range of NHS services, including GP consultations, chronic disease management, vaccinations and immunisations, cervical screening, health promotion, and preventative healthcare. Patients are supported by a multidisciplinary team that works collaboratively to ensure safe, effective, and compassionate care.
As a busy and growing practice, Queensview Medical Centre relies on strong teamwork between clinicians, reception staff, administrators, and management to provide an efficient service. The reception team plays a vital role as the first point of contact for patients, helping to manage appointments, respond to enquiries, signpost patients to the most appropriate services, and support the smooth day-to-day running of the practice.
The practice aims to maintain a welcoming, professional, and inclusive environment where patients receive timely support and staff are encouraged to develop their skills while contributing to the delivery of excellent healthcare services.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4031-26-0004
Job locations
Queensview Medical Centre
Thornton Road
Northampton
Northamptonshire
NN2 6LS
United Kingdom
Job description
Job responsibilities
Medical Receptionist
Hours:37.5 hours per week, happy to discuss
Salary: £12.80
Job Overview
We are looking to recruit a friendly, enthusiastic, and reliable Receptionist to join our busy team.
This is an excellent opportunity for someone looking to begin a career in general practice. Previous experience working in a GP surgery is essential, we useSystmOne clinical system.
As the first point of contact for our patients, you will play an important role in providing a professional, caring, and efficient service, ensuring patients receive the support and assistance they need.
Main Duties and Responsibilities
- Welcome patients and visitors in a friendly, professional, and compassionate manner.
- Answer telephone calls promptly and deal with patient enquiries courteously and efficiently.
- Book, amend, and cancel appointments using the practice clinical system.
- Receive and process prescription requests in accordance with practice procedures.
- Signpost patients to the most appropriate clinician or service.
- Maintain accurate patient records while ensuring strict confidentiality at all times.
- Carry out general administrative duties including scanning, filing, photocopying, and document management.
- Work closely with GPs, nurses, and the wider practice team to support the smooth running of the practice.
- Help maintain a welcoming, safe, and organised reception environment.
- Knowledge of prescriptions
Job description
Job responsibilities
Medical Receptionist
Hours:37.5 hours per week, happy to discuss
Salary: £12.80
Job Overview
We are looking to recruit a friendly, enthusiastic, and reliable Receptionist to join our busy team.
This is an excellent opportunity for someone looking to begin a career in general practice. Previous experience working in a GP surgery is essential, we useSystmOne clinical system.
As the first point of contact for our patients, you will play an important role in providing a professional, caring, and efficient service, ensuring patients receive the support and assistance they need.
Main Duties and Responsibilities
- Welcome patients and visitors in a friendly, professional, and compassionate manner.
- Answer telephone calls promptly and deal with patient enquiries courteously and efficiently.
- Book, amend, and cancel appointments using the practice clinical system.
- Receive and process prescription requests in accordance with practice procedures.
- Signpost patients to the most appropriate clinician or service.
- Maintain accurate patient records while ensuring strict confidentiality at all times.
- Carry out general administrative duties including scanning, filing, photocopying, and document management.
- Work closely with GPs, nurses, and the wider practice team to support the smooth running of the practice.
- Help maintain a welcoming, safe, and organised reception environment.
- Knowledge of prescriptions
Person Specification
Experience
Essential
- Essential
- Has excellent communication and interpersonal skills.
- Is friendly, approachable, and enjoys helping people.
- Demonstrates empathy, patience, and professionalism.
- Has good IT skills and is confident using computers.
- Can work calmly and efficiently in a busy environment.
- Is organised, reliable, and able to prioritise workload.
- Has excellent attention to detail and maintains confidentiality.
- Works well both independently and as part of a team.
- Previous experience in reception (gp surgery)
- Experience working with the public.
- Knowledge of NHS services or general practice
- Experience using SystmOne
Person Specification
Experience
Essential
- Essential
- Has excellent communication and interpersonal skills.
- Is friendly, approachable, and enjoys helping people.
- Demonstrates empathy, patience, and professionalism.
- Has good IT skills and is confident using computers.
- Can work calmly and efficiently in a busy environment.
- Is organised, reliable, and able to prioritise workload.
- Has excellent attention to detail and maintains confidentiality.
- Works well both independently and as part of a team.
- Previous experience in reception (gp surgery)
- Experience working with the public.
- Knowledge of NHS services or general practice
- Experience using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Queensview Medical Centre
Address
Queensview Medical Centre
Thornton Road
Northampton
Northamptonshire
NN2 6LS
United Kingdom
Employer's website
https://www.queensviewmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Queensview Medical Centre
Address
Queensview Medical Centre
Thornton Road
Northampton
Northamptonshire
NN2 6LS
United Kingdom
Employer's website
https://www.queensviewmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Band 4 Medical Secretary Supervisor
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 15830
Job summary
We are seeking to recruit an enthusiastic and motivated Medical Secretary Supervisor to join our friendly team and provide full secretarial support within the Haematology Department at Good Hope Hospital, part of UHB. This role is a fixed term/secondment post for 12 months. The successful candidate will be a key member of a collaborative and supportive secretarial team, taking a lead role in supporting consultants and their clinical teams by providing a professional and high-quality PA/Secretarial and administrative service at all times. The post holder's duties will include typing dictation, booking outpatient appointments, answering patient queries and managing the consultants' clinics to meet service provision and Trust targets. The post holder will be required to work as part of a team supporting other workload when needed. The role also offers the opportunity for the post holder to develop people management skills through the supervision of junior secretarial/admin staff within the office.
The Haematology Department is a busy and exciting department that delivers care across Heartlands, Good Hope, Solihull and The Queen Elizabeth Hospitals. This is a fantastic opportunity for an organised and detailed orientated candidate who will play a vital role in the delivery of high-quality patient-led care.
This is for 22.5 hours per week.
For more information please contact: Nicola Lawton, Haematology & Oncology Office Manager [email protected] or telephone 0121 424 3703.
Main duties of the job
*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets.
*To touch type from audio and / or shorthand the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.
*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence.
*To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.
*Provide and be responsible for the training of Medical Secretary trainees.
*To sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action and which may be passed directly to other areas for action and information.
*Provide reciprocal cover for secretarial Team during annual leave and sickness absence.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
15830
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Person Specification
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Administrator/Receptionist - 12 Month Maternity Cover (Gables)
Coventry North Primary Care Network View all jobs
Posted 26 day(s) ago
Reference: W0003-26-0006
Job summary
This is a 12-month fixed-term maternity cover position, working 30 hours per week. The role supports four Practice sites, with the working pattern and main/base site to be agreed with the successful applicant. Some flexibility to work at other Practice sites will be required when needed.
The Administrator/Receptionist will provide high-quality administrative and reception support to the Practice, with a particular focus on patient registrations, accurate record keeping and general administrative duties.
The role involves regular communication with patients, colleagues and external organisations by telephone, face-to-face, email and other electronic methods. The postholder will also support reception services, including managing patient enquiries, appointments and home visit requests, contacting patients on behalf of the clinical team and helping patients access appropriate Practice and wider healthcare services.
The successful candidate will need to be highly organised, computer literate and accurate, with excellent written and verbal communication skills and a professional, patient-focused approach.
Main duties of the job
This is a varied administrative and patient-facing role supporting the day-to-day running of a busy GP Practice. A key focus will be processing patient registrations, maintaining accurate patient information and completing a range of administrative tasks.
You will also communicate regularly with patients by telephone, email and face-to-face, respond to enquiries and provide reception support when required. The role involves using a number of computer systems, so you will need to be confident with IT, well organised and accurate, with excellent written and verbal communication skills.
We are looking for someone who is professional, approachable and able to manage a varied workload while providing a high standard of service to our patients and Practice team.
About us
We are an established training Practice committed to delivering high-quality patient care through a diverse and skilled team, working together to meet the needs of our practice population.
We offer a supportive and nurturing working environment and are committed to the learning and development of all our staff. We embrace best practice and innovative technologies to continually improve our services and the experience of our patients.
You will be joining a friendly and supportive team where your contribution will be valued, your skills respected and your development encouraged.
*** PLEASE NOTE INTERVIEWS ARE SCHEDULED TO TAKE PLACE ON TUESDAY 29TH SEPTEMBER ***
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
W0003-26-0006
Job locations
Doctors Surgery
163 Birmingham Road
Allesley
COVENTRY
CV5 9BD
United Kingdom
Gables Medicentre
268 Holbrook Lane
COVENTRY
CV6 4DD
United Kingdom
Gables Medicentre
152 Goodyers End Lane
BEDWORTH
Warwickshire
CV12 0HU
United Kingdom
Govind Health Centre
77C Moor Street
COVENTRY
CV5 6EU
United Kingdom
Job description
Job responsibilities
Patient Registration & Administration
- Process new patient registrations accurately and within agreed Practice timescales.
- Check registration information for completeness and accuracy and follow up missing or unclear information where required.
- Enter and update patient demographic and registration information accurately on Practice clinical and administrative systems.
- Maintain accurate and up-to-date patient records, ensuring information is recorded in the appropriate place.
- Process changes to patient details and other registration-related administration.
- Communicate with patients by telephone, email, text and other approved electronic methods regarding registration and administrative queries.
- Monitor and respond to relevant Practice email inboxes, ensuring correspondence is dealt with professionally and within appropriate timescales.
- Use Microsoft Office applications, including Outlook, Word and Excel, confidently as part of day-to-day duties.
- Accurately input, update, collate and retrieve information using spreadsheets and Practice systems.
- Prioritise and organise own administrative workload, escalating queries or issues appropriately.
- Provide administrative support to the wider Practice team as required.
Reception
- Receive and welcome patients and liaise with members of the Practice team.
- Deal with telephone, face-to-face and electronic enquiries and direct patients to the appropriate service or member of the Practice team.
- Take accurate messages and ensure information is passed to the appropriate person promptly.
- Initiate contact with and respond to requests from patients, colleagues and associated healthcare agencies and providers.
- Communicate clearly, professionally and sensitively with patients, including where patients may be anxious, frustrated or have difficulty understanding information.
- Maintain a professional approach to all written and verbal communication.
General Administration
- Process and distribute paper and electronic correspondence received by the Practice.
- Process outgoing mail, including maintaining appropriate records.
- Undertake computer data entry, data allocation and collation, processing and recording information in accordance with Practice procedures.
- Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning.
- Provide an efficient word-processing service for GPs and health professionals as required, including typing letters and patient referrals accurately.
- Establish and maintain filing and administrative systems so that written and electronic information is easily accessible and secure.
- File patient records and correspondence appropriately within patient medical records.
- Assist with gathering information for QOF, audits and Enhanced Services when required.
- Undertake administrative tasks relating to patient records and document management.
- Provide cover for members of the team during periods of sickness and annual leave.
- Undertake statutory and mandatory training as required.
- Perform any other relevant and reasonable duties requested by the Practice Manager, Business Support Manager or Partners.
Patient Records & Practice Systems
- Scan patient-related documents onto the appropriate medical record, applying appropriate clinical codes in accordance with Practice procedures and guidance.
- Record relevant information regarding the source of documents and ensure information is accurately recorded within the patient record.
- Forward documents to the appropriate clinician or member of the Practice team for review or action.
- Ensure incoming correspondence is scanned and processed within agreed Practice timescales.
- Ensure internal paper documents are added to the correct patient record and subsequently stored or disposed of in accordance with Practice procedures.
- Book, amend and cancel appointments and recalls, ensuring sufficient and accurate information is recorded.
- Monitor the effectiveness of appointment systems and report any problems or required changes.
- Process home visit requests, ensuring all relevant information is accurately recorded and passed to the appropriate person.
- Retrieve, maintain and file patient records and ensure correspondence, reports, results and other information are recorded against the correct patient.
- Ensure patient records are maintained accurately and appropriately in accordance with Practice procedures.
- Process repeat prescriptions in accordance with Practice guidelines.
Consultation Room Preparations
- Clear and re-stock consulting rooms as required.
- Prepare consulting rooms in readiness for each clinical session.
- Check consulting rooms at the end of each session, ensuring they are left tidy, appropriately stocked and secure.
Job description
Job responsibilities
Patient Registration & Administration
- Process new patient registrations accurately and within agreed Practice timescales.
- Check registration information for completeness and accuracy and follow up missing or unclear information where required.
- Enter and update patient demographic and registration information accurately on Practice clinical and administrative systems.
- Maintain accurate and up-to-date patient records, ensuring information is recorded in the appropriate place.
- Process changes to patient details and other registration-related administration.
- Communicate with patients by telephone, email, text and other approved electronic methods regarding registration and administrative queries.
- Monitor and respond to relevant Practice email inboxes, ensuring correspondence is dealt with professionally and within appropriate timescales.
- Use Microsoft Office applications, including Outlook, Word and Excel, confidently as part of day-to-day duties.
- Accurately input, update, collate and retrieve information using spreadsheets and Practice systems.
- Prioritise and organise own administrative workload, escalating queries or issues appropriately.
- Provide administrative support to the wider Practice team as required.
Reception
- Receive and welcome patients and liaise with members of the Practice team.
- Deal with telephone, face-to-face and electronic enquiries and direct patients to the appropriate service or member of the Practice team.
- Take accurate messages and ensure information is passed to the appropriate person promptly.
- Initiate contact with and respond to requests from patients, colleagues and associated healthcare agencies and providers.
- Communicate clearly, professionally and sensitively with patients, including where patients may be anxious, frustrated or have difficulty understanding information.
- Maintain a professional approach to all written and verbal communication.
General Administration
- Process and distribute paper and electronic correspondence received by the Practice.
- Process outgoing mail, including maintaining appropriate records.
- Undertake computer data entry, data allocation and collation, processing and recording information in accordance with Practice procedures.
- Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning.
- Provide an efficient word-processing service for GPs and health professionals as required, including typing letters and patient referrals accurately.
- Establish and maintain filing and administrative systems so that written and electronic information is easily accessible and secure.
- File patient records and correspondence appropriately within patient medical records.
- Assist with gathering information for QOF, audits and Enhanced Services when required.
- Undertake administrative tasks relating to patient records and document management.
- Provide cover for members of the team during periods of sickness and annual leave.
- Undertake statutory and mandatory training as required.
- Perform any other relevant and reasonable duties requested by the Practice Manager, Business Support Manager or Partners.
Patient Records & Practice Systems
- Scan patient-related documents onto the appropriate medical record, applying appropriate clinical codes in accordance with Practice procedures and guidance.
- Record relevant information regarding the source of documents and ensure information is accurately recorded within the patient record.
- Forward documents to the appropriate clinician or member of the Practice team for review or action.
- Ensure incoming correspondence is scanned and processed within agreed Practice timescales.
- Ensure internal paper documents are added to the correct patient record and subsequently stored or disposed of in accordance with Practice procedures.
- Book, amend and cancel appointments and recalls, ensuring sufficient and accurate information is recorded.
- Monitor the effectiveness of appointment systems and report any problems or required changes.
- Process home visit requests, ensuring all relevant information is accurately recorded and passed to the appropriate person.
- Retrieve, maintain and file patient records and ensure correspondence, reports, results and other information are recorded against the correct patient.
- Ensure patient records are maintained accurately and appropriately in accordance with Practice procedures.
- Process repeat prescriptions in accordance with Practice guidelines.
Consultation Room Preparations
- Clear and re-stock consulting rooms as required.
- Prepare consulting rooms in readiness for each clinical session.
- Check consulting rooms at the end of each session, ensuring they are left tidy, appropriately stocked and secure.
Person Specification
Qualifications
Essential
- GCSE English & Maths 9 - 3
- NVQ level 2 or equivalent business/admin or customer service experience
Desirable
- NVQ Level 3 Business/admin
Experience
Essential
- Previous experience in an administrative, reception or customer service role.
- Experience of using computerised systems and accurate data entry.
- Good IT skills, including Microsoft Outlook, Word and Excel.
- Excellent written and verbal communication skills.
Desirable
- Previous experience working in a GP Practice or healthcare environment.
- Experience of using EMIS, AccuRx or other primary care systems.
Person Specification
Qualifications
Essential
- GCSE English & Maths 9 - 3
- NVQ level 2 or equivalent business/admin or customer service experience
Desirable
- NVQ Level 3 Business/admin
Experience
Essential
- Previous experience in an administrative, reception or customer service role.
- Experience of using computerised systems and accurate data entry.
- Good IT skills, including Microsoft Outlook, Word and Excel.
- Excellent written and verbal communication skills.
Desirable
- Previous experience working in a GP Practice or healthcare environment.
- Experience of using EMIS, AccuRx or other primary care systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry North Primary Care Network
Address
Doctors Surgery
163 Birmingham Road
Allesley
COVENTRY
CV5 9BD
United Kingdom
Employer's website
https://www.parkleysmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Coventry North Primary Care Network
Address
Doctors Surgery
163 Birmingham Road
Allesley
COVENTRY
CV5 9BD
United Kingdom
Employer's website
https://www.parkleysmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: A4538-26-0000
Job summary
Crown Medical Practice are currently looking for a part time, Medical Receptionist to join our fantastic team. We are looking for an excellent communicator with good IT and administrative skills to join our very busy reception team at Crown Medical Practice. The hours of work will be 18 per week.
Main duties of the job
You will carry out the duties in the job description, which includes:
Greeting patients in a friendly manner and responding to their requests
Arranging suitable appointments for patients
Answering and dealing with telephone enquiries. Scanning clinical letters on to patients records.
Liaising with Doctors, Nurses and other members of the team to provide a quality service for patients.
We require you:
To be computer literate.
To have the ability to communicate effectively and sensitively with staff and patients.
To work with confidential and sensitive information.
To ensure high levels of accuracy are maintained in all aspects of work.
To be confident to work independently and as part of a team
About us
Crown Medical Practice are a high acheiving practice based in Tamworth an Stonydelph and provide care for 9000 patients.
The Practice is supported by our excellent multidisciplinary Clinical Team and excellent and friendly Administration Team
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A4538-26-0000
Job locations
Tamworth Health Centre
Upper Gungate
Tamworth
B79 7EA
United Kingdom
Stonydelph Health Centre
Ellerbeck
Tamworth
Staffordshire
B77 4JA
United Kingdom
Job description
Job responsibilities
JOB TITLE: MEDICAL RECEPTIONIST
REPORTS TO: PRACTICE MANAGER
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Reception responsibilities:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the computer as required.
Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
JOB TITLE: MEDICAL RECEPTIONIST
REPORTS TO: PRACTICE MANAGER
Job summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Reception responsibilities:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the computer as required.
Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Desirable
- IT Skills
Person Specification
Qualifications
Desirable
- IT Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Crown Medical Practice
Address
Tamworth Health Centre
Upper Gungate
Tamworth
B79 7EA
United Kingdom
Employer's website
Employer details
Employer name
Crown Medical Practice
Address
Tamworth Health Centre
Upper Gungate
Tamworth
B79 7EA
United Kingdom
Employer's website
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Level 2 Apprenticeship in Pharmacy Services
Oxford University Hospitals NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 321-CSS-8244963-PA
Job summary
Hello!
My name is Jane Yarnell, my role as the Lead Practitioner Development Technician for the OUHFT Pharmacy Department means that I am privileged to lead the training for our fantastic team of Pharmacy Level 2 apprentices, enabling them to gain the skills necessary to become a Pharmacy Assistant within one of our departments across the trust. Pharmacy Assistants are essential members of the pharmacy team working under the supervision of a Pharmacist and alongside Pharmacy Technicians to provide pharmaceutical care for the patient. The duties are varied, and it is not simply a matter of counting tablets. I am currently looking for a level 2 Pharmacy apprentice to join the Churchill Hospital Pharmacy department.
During your 15-month contract, full practical in-house training will be provided, you will undertake a level 2 Specialist Btec in The Principles and Practices for Pharmacy Support Staff, this will provide you with the skills to work as a Pharmacy Assistant, alongside the knowledge you will need to support your pharmacy career. You must be a team player, keen to further your education, and have a good attention to detail as well as the ability to work accurately in a busy environment and be able to communicate clearly with patients and staff.
Main duties of the job
It is desirable that you have 4 GCSEs of 3 or above, but we can help with functional skills.
If you are interested in an informal discussion about the role, then I would be pleased to speak to you! Please feel free to contact me on the numbers below or via my email.
For further information contact me, Jane Yarnell Practitioner Development Technician on 01295 229652 or Rachel Davies- Churchill Pharmacy Operational Manager on 01865 572157
Some posts will be subject to criminal records bureau checks.
Equality of opportunity is assured, and we are committed to improving your working life.
Our no smoking policy advances a healthier environment.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£15,600 a year per annum pro rata
Contract
Fixed term
Duration
15 months
Working pattern
Full-time
Reference number
321-CSS-8244963-PA
Job locations
Churchill Hospital
Old Road
Oxford
OX3 7LE
United Kingdom
Job description
Job responsibilities
The post holder will be expected to carry out the following duties:
- To complete all work set by your assessor.
- To efficiently undertake basic dispensary duties which may include the following duties as directed:
- To unpack pharmacy medicine deliveries, check the delivery and place for loading into the robot.
- To put away medicines into their correct locations and maintain clean and tidy storage areas.
- To expiry date check medicines and rotate the stocks to ensure medicines are used in date order and avoid waste.
- To provide support to the pharmacy reception including processing payments, filing prescription paperwork and taking in prescriptions from patients.
- To be trained to competently dispense and label medicines for inpatient use in accordance with the dispensary procedures.
- To be trained to use the pharmacy computer system to obtain information and print labels.
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To maintain filing systems in line with organisations policies and procedures.
- To assist with the ordering and maintenance of medicine supplies.
- To be a flexible and supportive member of the team.
- To maintain strict confidentiality at all times.
- Attend and take part in team meetings & regular reviews with line manager etc.
- To prepare for and attend assessment meetings and participate in relevant training.
- Throughout the training period the post holder will be expected to complete all training as required including functional skills if required, trust statutory and mandatory training as well as any study sessions provided by the Education &Training team.
- To adhere to the local and national Health and Safety regulations and the organisations Policies and Procedures.
- To sign a learning contract with the training provider and adhere to the agreement.
- To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
General
- This job description is not meant to be exhaustive and can be altered in consultation with the post holder.
- The Trust is an Equal Opportunities employer. The post holder is at all times expected to carry out their duties in accordance with the Trusts Equal Opportunities Policy.
- You are requested to take reasonable care for the Health and Safety of yourself and other persons who may be affected by your acts or omissions at work and to ensure that statutory and departmental safety procedures are adhered to.
Any other duties, which may be requested by the Manager in order to facilitate the smooth running of the Department
Job description
Job responsibilities
The post holder will be expected to carry out the following duties:
- To complete all work set by your assessor.
- To efficiently undertake basic dispensary duties which may include the following duties as directed:
- To unpack pharmacy medicine deliveries, check the delivery and place for loading into the robot.
- To put away medicines into their correct locations and maintain clean and tidy storage areas.
- To expiry date check medicines and rotate the stocks to ensure medicines are used in date order and avoid waste.
- To provide support to the pharmacy reception including processing payments, filing prescription paperwork and taking in prescriptions from patients.
- To be trained to competently dispense and label medicines for inpatient use in accordance with the dispensary procedures.
- To be trained to use the pharmacy computer system to obtain information and print labels.
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To maintain filing systems in line with organisations policies and procedures.
- To assist with the ordering and maintenance of medicine supplies.
- To be a flexible and supportive member of the team.
- To maintain strict confidentiality at all times.
- Attend and take part in team meetings & regular reviews with line manager etc.
- To prepare for and attend assessment meetings and participate in relevant training.
- Throughout the training period the post holder will be expected to complete all training as required including functional skills if required, trust statutory and mandatory training as well as any study sessions provided by the Education &Training team.
- To adhere to the local and national Health and Safety regulations and the organisations Policies and Procedures.
- To sign a learning contract with the training provider and adhere to the agreement.
- To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.
General
- This job description is not meant to be exhaustive and can be altered in consultation with the post holder.
- The Trust is an Equal Opportunities employer. The post holder is at all times expected to carry out their duties in accordance with the Trusts Equal Opportunities Policy.
- You are requested to take reasonable care for the Health and Safety of yourself and other persons who may be affected by your acts or omissions at work and to ensure that statutory and departmental safety procedures are adhered to.
Any other duties, which may be requested by the Manager in order to facilitate the smooth running of the Department
Person Specification
Qualifications
Essential
- oGood command of the English language and numerate
Desirable
- 4 GCSEs D grade or above.
Special skills / aptitudes
Essential
- oGood attention to detail
- oOrganised in your approach to work
- . oGood interpersonal skills
- oKeen to develop professionally and personally
- oAble to work with supervision
- oUnderstanding the requirement of confidentiality
- oAn ability to ask for help and guidance if required
Desirable
- oUnderstanding of Pharmacy role.
Personal qualities
Essential
- oAble to communicate effectively at all levels
- oTeam player
- . oAble to motivate oneself
- oAbility to act on own initiative when required
- oAn ability to recognise limitations of the role and not to work outside of these limitations
Desirable
- oAble to develop time management skills
- oAn ability to cope effectively under pressure
Circumstances
Essential
- oFlexible approach to work load and department needs
Person Specification
Qualifications
Essential
- oGood command of the English language and numerate
Desirable
- 4 GCSEs D grade or above.
Special skills / aptitudes
Essential
- oGood attention to detail
- oOrganised in your approach to work
- . oGood interpersonal skills
- oKeen to develop professionally and personally
- oAble to work with supervision
- oUnderstanding the requirement of confidentiality
- oAn ability to ask for help and guidance if required
Desirable
- oUnderstanding of Pharmacy role.
Personal qualities
Essential
- oAble to communicate effectively at all levels
- oTeam player
- . oAble to motivate oneself
- oAbility to act on own initiative when required
- oAn ability to recognise limitations of the role and not to work outside of these limitations
Desirable
- oAble to develop time management skills
- oAn ability to cope effectively under pressure
Circumstances
Essential
- oFlexible approach to work load and department needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Churchill Hospital
Old Road
Oxford
OX3 7LE
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Churchill Hospital
Old Road
Oxford
OX3 7LE
United Kingdom
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
UTC Clinical and Operations Manager
Faversham Medical Practice View all jobs
Posted 26 day(s) ago
Reference: A0646-26-0025
Job summary
Urgent Treatment Centre - Clinical and Operations Manager (Salary £57,528 - £64,750* basic salary + 4% additional for Lead Role & Prescribing premium)
We are looking for the lead for our friendly and supportive team at Faversham Urgent Treatment Centre. The successful candidate will be responsible for the smooth running and future development of our thriving UTC service.
The UTC has access to X-ray and point of care testing. The UTC team has 13 practitioners, supported by GPs and HCAs.
The UTC is open 7 days a week 8am to 8pm. This position requires working some Bank Holidays, regular Saturdays and Sundays, evenings and other cover when needed.
An independent prescribing qualification would be beneficial but is not essential.
Staff working out of hours will receive an unsocial hours addition. This is paid at additional 30% rate for working on a Saturday and additional 60% rate for working on a Sunday or Bank Holiday, during contracted hours.
We also give a prescribing premium of £3,000 gross per annum to FTE UCPs that have successfully passed the prescribing qualification and have become independent prescribers, payable over 12 months. This is pro-rata for part-time UCPs.
A standard Disclosure and Barring Service check will be carried out as part of our recruitment procedures and also regularly during employment. The responsibility for payment of this lies with the Practice.
Main duties of the job
The post holder will be responsible for ensuring the delivery of safe and effective clinical care to the UTC patients and the practice population.
This will be achieved by providing clinical and managerial leadership to the Urgent Care Practitioners and other staff involved in clinical care within the Urgent Treatment Centre and practice.
The post holder will work closely with the GPs and management team to deliver the practice priorities.
The post holder will represent Faversham Medical Group at various fora including, UTC clinical & network meetings as necessary.
About us
Faversham Medical Group consists of 2 GP surgeries; Faversham Medical Practice and Newton Place Surgery. We also run an Urgent Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close to the vibrant city of Canterbury; just 60 miles from London and yet within easy reach of attractive coastline areas and beaches.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Plus 4% allowance for lead role and Prescribing Premium
Contract
Permanent
Working pattern
Full-time
Reference number
A0646-26-0025
Job locations
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Job description
Job responsibilities
The post holder will be responsible for ensuring the delivery of safe and effective clinical care to the UTC patients and the practice population.
This will be achieved by providing clinical and managerial leadership to the Urgent Care Practitioners and other staff involved in clinical care within the Urgent Treatment Centre and practice.
The post holder will work closely with the GPs and management team to deliver the practice priorities.
The post holder will represent Faversham Medical Group at various fora including, UTC clinical & network meetings as necessary.
Job responsibilities
Clinical;
Oversee safe and effective delivery of clinical careLead on and undertake relevant audits, including prescribing and PGD audits
Lead on and undertake relevant audits, including prescribing and PGD audits
Lead and participate in reviews of clinical safety and significant incidents issues
Manage implementation of any changes recommended from incident reviews and learning events
Manage and participate in continuous clinical improvement initiatives
Participate in vaccination programmes as appropriate/required
Oversee the process of the monitoring of emergency equipment, sharps bins, vaccine fridge and stock
Work with the Infection Control Lead to ensure all standards are met
Work with the management team and lead on development of current and new services relevant to the UTC and practice
Data/quality;
Work with the management/administration team on the recording and attainment of QOF standards
Work with the management/administration team on the achievement of Enhanced Services relevant to the Urgent Care Practitioners team
Ensure Patient Group Directives (PGDs) are read, signed and used appropriately
Take part in the development of PGDs as required
Undertake and lead on prescribing and other clinically relevant audits for the clinical team
Keep up to date with CQC requirements and inform the Urgent Care Practitioners team of any changes as relevant
Ensure an adequate system of peer review/clinical audit is undertaken within the team to monitor and maintain clinical standards
Create and submit quality and contractual compliance reports required by commissioners
Human Resources;
Manage Urgent Care Practitioners rota and to maintain adequate staffing levels
Carry out the Urgent Care Practitioners teams annual appraisals and reviews, including 6 monthly reviews
Review and approve training requests from the UCP team in collaboration with the management team and GP lead for HR
Identify training requirements within the Urgent Care Practitioners team
Carry out back to work interviews after episodes of sick leave
Deal with requests for annual leave/TOIL/time off for other reasons, authorising or rejecting any requests in line with the Staff Handbook and in discussion with the HR Manager as appropriate.
Sign off overtime requests
Deal with change of hours requests in conjunction with the Business and HR Managers
Carry out exit interviews with the HR Manager
Deal with general day-to-day queries from members of the UTC team
Take part in UCP/UTC meetings
Responsible for cross line management when another line manager is absent.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum twice annually)
Routine management of own team / team areas, and maintenance of work space standards
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Safeguarding:
It is the responsibility of all staff at Faversham Medical Practice to;
Safeguard and promote the welfare of children and vulnerable adults
Ensure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role
Ensure the safeguarding policies and procedures in place within the Practice are adhered to during employment
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Some items have been removed or shortened, please consult the full job description attached.
This job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in line with any resulting change in the need to fulfil and meet the organisations needs.
Job description
Job responsibilities
The post holder will be responsible for ensuring the delivery of safe and effective clinical care to the UTC patients and the practice population.
This will be achieved by providing clinical and managerial leadership to the Urgent Care Practitioners and other staff involved in clinical care within the Urgent Treatment Centre and practice.
The post holder will work closely with the GPs and management team to deliver the practice priorities.
The post holder will represent Faversham Medical Group at various fora including, UTC clinical & network meetings as necessary.
Job responsibilities
Clinical;
Oversee safe and effective delivery of clinical careLead on and undertake relevant audits, including prescribing and PGD audits
Lead on and undertake relevant audits, including prescribing and PGD audits
Lead and participate in reviews of clinical safety and significant incidents issues
Manage implementation of any changes recommended from incident reviews and learning events
Manage and participate in continuous clinical improvement initiatives
Participate in vaccination programmes as appropriate/required
Oversee the process of the monitoring of emergency equipment, sharps bins, vaccine fridge and stock
Work with the Infection Control Lead to ensure all standards are met
Work with the management team and lead on development of current and new services relevant to the UTC and practice
Data/quality;
Work with the management/administration team on the recording and attainment of QOF standards
Work with the management/administration team on the achievement of Enhanced Services relevant to the Urgent Care Practitioners team
Ensure Patient Group Directives (PGDs) are read, signed and used appropriately
Take part in the development of PGDs as required
Undertake and lead on prescribing and other clinically relevant audits for the clinical team
Keep up to date with CQC requirements and inform the Urgent Care Practitioners team of any changes as relevant
Ensure an adequate system of peer review/clinical audit is undertaken within the team to monitor and maintain clinical standards
Create and submit quality and contractual compliance reports required by commissioners
Human Resources;
Manage Urgent Care Practitioners rota and to maintain adequate staffing levels
Carry out the Urgent Care Practitioners teams annual appraisals and reviews, including 6 monthly reviews
Review and approve training requests from the UCP team in collaboration with the management team and GP lead for HR
Identify training requirements within the Urgent Care Practitioners team
Carry out back to work interviews after episodes of sick leave
Deal with requests for annual leave/TOIL/time off for other reasons, authorising or rejecting any requests in line with the Staff Handbook and in discussion with the HR Manager as appropriate.
Sign off overtime requests
Deal with change of hours requests in conjunction with the Business and HR Managers
Carry out exit interviews with the HR Manager
Deal with general day-to-day queries from members of the UTC team
Take part in UCP/UTC meetings
Responsible for cross line management when another line manager is absent.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum twice annually)
Routine management of own team / team areas, and maintenance of work space standards
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Safeguarding:
It is the responsibility of all staff at Faversham Medical Practice to;
Safeguard and promote the welfare of children and vulnerable adults
Ensure their safeguarding adults and safeguarding children training is up to date at the level appropriate to their role
Ensure the safeguarding policies and procedures in place within the Practice are adhered to during employment
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Some items have been removed or shortened, please consult the full job description attached.
This job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in line with any resulting change in the need to fulfil and meet the organisations needs.
Person Specification
Experience
Essential
- Excellent Communication skills written and verbal.
- Excellent clinical decision-making skills.
- Excellent organisational and time management skills in urgent care setting.
- Over 6 months experience in a management role.
- Ability to clear workload by the end of each shift.
- Knowledge of & Ability to assist in complex HR processes such as grievance process, disciplinary, dismissal etc.
Desirable
- Experience in dealing with time off requests.
- Experience in overseeing stock control.
IT Skills
Essential
- Very Good IT skills.
- Experience of urgent care or GP practice based clinical system.
- Experience of Microsoft Office software.
Desirable
- Experience of EMIS clinical system.
Qualities/Attributes
Essential
- Ability to demonstrate enthusiasm to develop own and surrounding teams clinical skills.
- An understanding, acceptance and adherence to the need for strict confidentiality, ensuring this is followed by all staff working in the UTC.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priorities.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Ability to work under pressure.
- Ability to work in a changing environment.
- Ability to use own initiative.
- Empathetic and caring approach to patients.
- Suitability for working with children.
- Ability and skills to manage and motivating staff
Desirable
- Experience in developing and implementing new services
- Experience of working with external organisations
Other
Essential
- Willingness and ability to work weekends and bank holidays.
- Full driving licence.
- Flexibility of working hours/ability to help cover shifts.
Qualifications
Essential
- NMC/HCPC/GPHC Registration.
- A demonstrable commitment to professional development.
- Minor injuries qualification.
- Minor illness qualification.
Desirable
- Educated to masters degree level in advanced clinical practice or working towards.
- Independent prescriber.
- Ability to plaster.
- Red dot qualification.
Person Specification
Experience
Essential
- Excellent Communication skills written and verbal.
- Excellent clinical decision-making skills.
- Excellent organisational and time management skills in urgent care setting.
- Over 6 months experience in a management role.
- Ability to clear workload by the end of each shift.
- Knowledge of & Ability to assist in complex HR processes such as grievance process, disciplinary, dismissal etc.
Desirable
- Experience in dealing with time off requests.
- Experience in overseeing stock control.
IT Skills
Essential
- Very Good IT skills.
- Experience of urgent care or GP practice based clinical system.
- Experience of Microsoft Office software.
Desirable
- Experience of EMIS clinical system.
Qualities/Attributes
Essential
- Ability to demonstrate enthusiasm to develop own and surrounding teams clinical skills.
- An understanding, acceptance and adherence to the need for strict confidentiality, ensuring this is followed by all staff working in the UTC.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priorities.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Ability to work under pressure.
- Ability to work in a changing environment.
- Ability to use own initiative.
- Empathetic and caring approach to patients.
- Suitability for working with children.
- Ability and skills to manage and motivating staff
Desirable
- Experience in developing and implementing new services
- Experience of working with external organisations
Other
Essential
- Willingness and ability to work weekends and bank holidays.
- Full driving licence.
- Flexibility of working hours/ability to help cover shifts.
Qualifications
Essential
- NMC/HCPC/GPHC Registration.
- A demonstrable commitment to professional development.
- Minor injuries qualification.
- Minor illness qualification.
Desirable
- Educated to masters degree level in advanced clinical practice or working towards.
- Independent prescriber.
- Ability to plaster.
- Red dot qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Faversham Medical Practice
Address
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Employer's website
https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Faversham Medical Practice
Address
Faversham Health Centre
Bank Street
Faversham
Kent
ME13 8QR
United Kingdom
Employer's website
https://www.favershammedicalpractice.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 26 day(s) ago
Reference: 363-CHB8249603
Job summary
East London Foundation Trust (ELFT) has long been recognised as a centre of excellence for providing high quality, accessible and responsive mental and adult community health care services within East London and Bedfordshire and Luton. The Trust is a key partner within the Central East Integrated Care System (ICS) and has an important role in the integration of health and social care services within the emerging neighbourhood health approach.
We are committed to collaborative working with system partners to ensure good outcomes are achieved for our service users, patients, families and carers and we achieve this through our dynamic and compassionate frontline teams who deliver high quality outcome focussed care. Our staff, working under the leadership and direction of the Directorate Management Team are constantly striving for the best for our population.
Bedfordshire Community Health Services has anexciting opportunity for an Interim Deputy Directorpost to join our Directorate Management Team at this exciting time of change within health and social care and are seeking confident, authentic, innovative leaders who have considerable experience within health and social care systems and are committed to co-production and compassionate leadership.
Main duties of the job
The Deputy Director for Bedfordshire Community Health Services provides leadership and operational management for the community health services in Bedfordshire in order to meet regulatory, business plans and contractual obligations, managing risks effectively and ensuring effective relationships are maintained with all our partners and external agencies. The post holder holds operational responsibility for district nursing, palliative care, specialist nursing and community therapy services whilst working alongside the Deputy Director for unplanned care (Bedfordshire and Luton wide role). This senior role will foster a culture that facilitates high staff morale and excellent service user experience.
The post holder will support, contribute and where appropriate lead the development of neighbourhood based models of care that support the delivery of shifting care closer to home, improved population health and more proactive and preventative care. They will work in collaboration with key stakeholders and take a lead role at place level in the development and maintenance of partnership arrangements, supporting the implementation of the Trusts Community Health strategy.
The successful candidate will be an experienced health or social care professional in an operational clinical or non-clinical capacity, have the knowledge and experience of leading multi-disciplinary teams, delivery of services and leading transformation to reflect local and national strategy.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8d
Salary
£94,356 to £108,814 a year Per Annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
363-CHB8249603
Job locations
Steppingly Hospital
Ampthill Road
Steppingley, Bedford
MK45 1AB
United Kingdom
Job description
Job responsibilities
Please see attached Job Description and Person Specification for details of the duties and responsibilities of the role
Job description
Job responsibilities
Please see attached Job Description and Person Specification for details of the duties and responsibilities of the role
Person Specification
Education, qualification and training
Essential
- Qualified to degree level
- Post graduate management qualification or equivalent experience
- Evidence of continuing professional development
Desirable
- Health related / clinical qualification
Experience
Essential
- Substantial relevant management experience including experience of shaping and delivering significant change in health services.
- Experience of developing effective partnership working with service users and carers.
- Proven effective partnership working with statutory, voluntary and community sectors
Knowledge and Skills
Essential
- Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies.
- Ability to lead and manage change, securing ownership and commitment to shared vision and objectives across disciplines and organisations.
- Ability to manage, motivate and engage staff, service users and carers from a variety of professional and organisational backgrounds, identifying, securing commitment to, and implementing new ways of working across traditional boundaries.
- Ability to identify and resolve conflict effectively
- Ability to model and promote equal opportunities and anti-discriminatory practice and service delivery.
- Ability to deal effectively and constructively with issues of poor performance, conduct etc.
- Highly developed skills in interagency and partnership working.
- Negotiating, influencing and problem-solving skills.
- Ability to plan strategically and work closely with a range of stakeholders, including system partners, staff and communities in planning future service provision.
- Excellent verbal and written communication skills.
- Excellent presentation and communication skills.
- Ability to interpret data and synthesise complex information from a range of sources to inform service development planning and improvement, including through an equity lens.
- Ability to use demand and capacity modelling and quality improvement methologies to inform service planning and improvement
- Ability to understand and use up-to-date digital technology.
- Sets objective measurements; develops and monitors systems for organising work and information
Person Specification
Education, qualification and training
Essential
- Qualified to degree level
- Post graduate management qualification or equivalent experience
- Evidence of continuing professional development
Desirable
- Health related / clinical qualification
Experience
Essential
- Substantial relevant management experience including experience of shaping and delivering significant change in health services.
- Experience of developing effective partnership working with service users and carers.
- Proven effective partnership working with statutory, voluntary and community sectors
Knowledge and Skills
Essential
- Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies.
- Ability to lead and manage change, securing ownership and commitment to shared vision and objectives across disciplines and organisations.
- Ability to manage, motivate and engage staff, service users and carers from a variety of professional and organisational backgrounds, identifying, securing commitment to, and implementing new ways of working across traditional boundaries.
- Ability to identify and resolve conflict effectively
- Ability to model and promote equal opportunities and anti-discriminatory practice and service delivery.
- Ability to deal effectively and constructively with issues of poor performance, conduct etc.
- Highly developed skills in interagency and partnership working.
- Negotiating, influencing and problem-solving skills.
- Ability to plan strategically and work closely with a range of stakeholders, including system partners, staff and communities in planning future service provision.
- Excellent verbal and written communication skills.
- Excellent presentation and communication skills.
- Ability to interpret data and synthesise complex information from a range of sources to inform service development planning and improvement, including through an equity lens.
- Ability to use demand and capacity modelling and quality improvement methologies to inform service planning and improvement
- Ability to understand and use up-to-date digital technology.
- Sets objective measurements; develops and monitors systems for organising work and information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
Steppingly Hospital
Ampthill Road
Steppingley, Bedford
MK45 1AB
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East London NHS Foundation Trust
Address
Steppingly Hospital
Ampthill Road
Steppingley, Bedford
MK45 1AB
United Kingdom
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 26 day(s) ago
Reference: B0507-VC290
Job summary
Are you a Registered Nurse, passionate about Palliative and End of Life care and looking for a new challenge?
We are seeking a dedicated and compassionate part-time Staff Nurse to join our hospice team. This is a rewarding opportunity to provide high-quality, holistic care to patients with life-limiting illnesses and to support their families during some of the most challenging times of their lives.
Working as part of a multidisciplinary team, you will deliver person-centred care that promotes dignity, comfort and quality of life, ensuring patients receive exceptional support throughout their hospice journey.
Part-time - 22.5 hours a week - you must be able to commit to a variety of shift patterns including nights, lates, earlies, Bank Holidays and weekends on a planned rota basis.
Please note: we are not part of the NHS and we do not hold a licence to enable visa sponsorship
Main duties of the job
As a member of our team you will have excellent opportunities for training and development to enable you to expand your skills within Palliative and End of Life Care.
You will be responsible for providing symptom management and complex end of life care to patients living with life limiting conditions. You will be able to make a real difference to peoples lives every single day, supporting our patients and their families.
You will also be responsible for the assessment, planning, implementation and evaluation of evidence based patient care and for providing invaluable support to the patients family.
About You
You will be a Registered Nurse with current NMC registration, who is able to demonstrate a commitment to their own CPD.
You will have excellent clinical skills and experience and be able to work under supervision and on your own initiative to provide the highest standards of care and support to your patients and their families.
You will have good communication skills, with sound experience of symptom management gained with a Hospice/Hospital or Nursing Home environment.
You will be willing to learn new skills and expression to develop your own practices.
About us
Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight.
We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement.
Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£18,637 to £22,684 a year (£31,062-£37,808 per annum FTE) Mountbatten Band 5
Contract
Permanent
Working pattern
Part-time
Reference number
B0507-VC290
Job locations
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Job description
Job responsibilities
Overview of Role
To ensure the highest standards of individualised care for patients with life threatening diseases including providing support to their families and carers in a safe, friendly and efficient environment.
To communicate with patients, families and carers in a sensitive and empathetic way maintaining effective communication with multi-disciplinary team members. To work part of a multi professional team with professional shared learning under the supervision and guidance of nurses and medical teams.
Although based on our Inpatient Unit, post holders may occasionally be required to work in other teams to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
Key Tasks
To provide the highest standards of care to patients.
To lead on and coordinate assessment, planning and evaluation of individualised patient centred care.
Ensure that you always act in the patients best interests, taking personal responsibility for actions and decisions taken.
Provide a holistic approach to all care provisions provided that is both sensitive and responsive to the patients ever changing needs.
To provide out of hours specialist advice by telephone to patients, carers and allied professionals as required, alerting them to any significant matters.
Give and receive regular reposts on the progress of patients, reporting immediately any changes in the patients condition to the senior nurse/medical personnel as duty as required.
~~~Please refer to the attached Job Description and Person Specification for the full duties and responsibilities of this role~~~
Job description
Job responsibilities
Overview of Role
To ensure the highest standards of individualised care for patients with life threatening diseases including providing support to their families and carers in a safe, friendly and efficient environment.
To communicate with patients, families and carers in a sensitive and empathetic way maintaining effective communication with multi-disciplinary team members. To work part of a multi professional team with professional shared learning under the supervision and guidance of nurses and medical teams.
Although based on our Inpatient Unit, post holders may occasionally be required to work in other teams to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
Key Tasks
To provide the highest standards of care to patients.
To lead on and coordinate assessment, planning and evaluation of individualised patient centred care.
Ensure that you always act in the patients best interests, taking personal responsibility for actions and decisions taken.
Provide a holistic approach to all care provisions provided that is both sensitive and responsive to the patients ever changing needs.
To provide out of hours specialist advice by telephone to patients, carers and allied professionals as required, alerting them to any significant matters.
Give and receive regular reposts on the progress of patients, reporting immediately any changes in the patients condition to the senior nurse/medical personnel as duty as required.
~~~Please refer to the attached Job Description and Person Specification for the full duties and responsibilities of this role~~~
Person Specification
Abilities
Essential
- Able to work shift patterns on a rota basis including nights, weekend, bank holidays
- Able to make effective use of available resources to benefit the patients and Mountbatten
- Ability to deal with complex and difficult emotional situations
Other
Essential
- Physical capable carrying out manual handling duties as required by this role
- Be prepared to assist with Hospice fundraising
- Support and adopting of Mountbattens Values
Experience
Essential
- Experience of dealing with vulnerable adults in a care setting
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels
- Awareness of palliative care issues
- Experience of working in a Hospital/Hospice care setting
Skills
Essential
- Understand specific needs of patients requiring palliative or end of life care
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Ability to be an effective advocate for the patient with multi-disciplinary teams across all healthcare settings
- Able to effectively manage own time and case load
Qualifications
Essential
- 1st Level Register Nurse with current NMC registration
- Revalidation of NMC Registration
- Demonstrate commitment to continuing professional development
- Clinically up to date in general nursing care
Person Specification
Abilities
Essential
- Able to work shift patterns on a rota basis including nights, weekend, bank holidays
- Able to make effective use of available resources to benefit the patients and Mountbatten
- Ability to deal with complex and difficult emotional situations
Other
Essential
- Physical capable carrying out manual handling duties as required by this role
- Be prepared to assist with Hospice fundraising
- Support and adopting of Mountbattens Values
Experience
Essential
- Experience of dealing with vulnerable adults in a care setting
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels
- Awareness of palliative care issues
- Experience of working in a Hospital/Hospice care setting
Skills
Essential
- Understand specific needs of patients requiring palliative or end of life care
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Ability to be an effective advocate for the patient with multi-disciplinary teams across all healthcare settings
- Able to effectively manage own time and case load
Qualifications
Essential
- 1st Level Register Nurse with current NMC registration
- Revalidation of NMC Registration
- Demonstrate commitment to continuing professional development
- Clinically up to date in general nursing care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Mountbatten Hampshire
Address
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Employer's website
https://www.mountbatten.org.uk/ (Opens in a new tab)
Employer details
Employer name
Mountbatten Hampshire
Address
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Employer's website
https://www.mountbatten.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Experienced Prescribing Pharmacist Wanted
St. George's Medical Centre View all jobs
Posted 26 day(s) ago
Reference: A2229-26-0008
Job summary
We are a well-established, popular and friendly practice at the heart of the local community in Hendon, London NW4 and are seeking an experienced Prescribing Pharmacist to join our forward-thinking clinical team.
We are a training and teaching practice based on a single, practice-owned site, with approximately 12,000 patients and a full range of clinical and non-clinical team members. We are a major contributor to a successful and supportive PCN, have an active group of Patient Champions, are QOF high achievers and are rated GOOD by CQC, with some outstanding points of note.
We are looking for an experienced pharmacist who is an Independent Prescriber and is confident in managing patients with long-term conditions and complex medication needs. A particular interest and experience in diabetes management would be highly desirable and would be considered a significant advantage.
The successful candidate will work closely with our GPs, nursing team and wider multidisciplinary team and will have the opportunity to play an important role in the ongoing development of medicines management and long-term condition care within the practice.
We offer flexible working hours and are keen to find the right experienced pharmacist to complement our existing clinical team.
Benefits include staff car parking, NHS Pension, and the opportunity to work as part of a well-established, forward-thinking, professional team with a good standing within Barnet and beyond.
No agencies.
Main duties of the job
The role may include: -
- Clinical medication reviews and medicines optimisation
- Management of patients with long-term conditions
- Prescribing and medication changes within clinical competence
- Supporting the management of patients with diabetes, including medication optimisation and treatment reviews
- Structured Medication Reviews
- Polypharmacy and complex medication reviews
- Supporting QOF and other clinical targets
- Reviewing patients following hospital discharge and changes to medication
- Working collaboratively with GPs, nurses, HCAs and other members of the primary care team
- Providing clinical advice and support regarding medicines and prescribing
About us
St. Georges Medical Centre is a well-established, friendly and forward-thinking GP practice based in Hendon, North West London. We care for approximately 12,000 patients from a single, practice-owned site and have a broad multidisciplinary team of GPs, nurses, HCAs, pharmacists and administrative staff.
We are a training and teaching practice, a strong contributor to our local Primary Care Network, and are committed to providing high-quality, patient-centred care. We are QOF high achievers, rated Good by CQC, and have an active group of Patient Champions who support a range of community and wellbeing initiatives.
We offer a supportive, professional working environment with a strong emphasis on teamwork, service development and continuous improvement.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£30 to £37.76 an hour Dependant on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2229-26-0008
Job locations
7 Sunningfields Road
London
NW4 4QR
United Kingdom
Job description
Job responsibilities
Job Description
Clinical Pharmacist / Independent Prescriber
Job Summary
St. Georges Medical Centre is seeking an experienced Clinical Pharmacist who is a qualified Independent Prescriber to join our multidisciplinary primary care team.
The post holder will work closely with GPs, nurses, HCAs, pharmacists and other members of the practice team to provide high-quality, safe and effective medicines management and clinical care.
The role will include managing patients with long-term conditions, undertaking structured medication reviews, medicines optimisation and independent prescribing within the post holders clinical competence.
We are particularly interested in appointing a pharmacist with experience or a strong clinical interest in diabetes, who can contribute to the management and optimisation of treatment for patients with Type 2 diabetes and other associated long-term conditions.
Main Duties and Responsibilities
The post holder will: -
- Undertake patient-facing clinical medication reviews and Structured Medication Reviews.
- Independently prescribe, amend and discontinue medication within their recognised scope of competence.
- Manage patients with long-term conditions in accordance with evidence-based guidance and agreed practice protocols.
- Provide particular support for the management of patients with diabetes, including medication reviews, treatment optimisation, monitoring and appropriate follow-up.
- Review patients taking multiple medications and identify opportunities to reduce inappropriate polypharmacy.
- Review patients with complex medication regimes and those at increased risk of medicines-related harm.
- Support the practice in achieving high standards of prescribing quality and medicines safety.
- Review medication following hospital admission, outpatient appointments and other transitions of care.
- Undertake medication reconciliation following hospital discharge.
- Identify and resolve prescribing discrepancies and medicines-related problems.
- Provide advice and support to GPs, nurses and other members of the clinical team on medicines-related matters.
- Support repeat prescribing processes and deal with appropriate medication queries from patients and healthcare professionals.
- Review monitoring requirements for medicines and ensure appropriate investigations and follow-up are undertaken.
- Support patients in understanding their medicines and encourage adherence and shared decision-making.
- Refer patients appropriately to GPs or other healthcare professionals where issues fall outside the pharmacists clinical competence.
Diabetes and Long-Term Condition Management
The successful candidate will be encouraged to take an active role in the care of patients with diabetes.
Depending on experience and competence, this may include:-
- Reviewing patients with Type 2 diabetes.
- Optimising oral and injectable diabetic medication.
- Reviewing cardiovascular and renal risk factors associated with diabetes.
- Monitoring medication effectiveness, side effects and adherence.
- Supporting achievement of individualised HbA1c and other treatment targets.
- Reviewing blood results and other clinical monitoring.
- Supporting patients with lifestyle and medicines-related education.
- Working collaboratively with GPs, nurses and other clinicians in the management of more complex patients.
- Supporting the practice in meeting relevant QOF and locally commissioned diabetes indicators.
The post holder must work within their own professional competence and refer appropriately where specialist or medical input is required.
Medicines Optimisation and Prescribing
The post holder will: -
- Promote safe, effective and cost-effective prescribing.
- Apply national and local prescribing guidance where appropriate.
- Support implementation of medicines alerts, safety communications and prescribing guidance.
- Identify patients who may benefit from changes to medication or additional monitoring.
- Support appropriate antimicrobial stewardship.
- Review high-risk medications and associated monitoring.
- Contribute to initiatives designed to improve prescribing quality and reduce medicines-related harm.
- Work with community pharmacies, secondary care providers and other healthcare professionals to resolve medicines-related issues.
Quality and Clinical Governance
The post holder will: -
- Contribute to the achievement of QOF and other contractual or locally commissioned clinical targets.
- Participate in clinical audits and quality-improvement work.
- Maintain accurate, contemporaneous clinical records using the practice clinical system.
- Work in accordance with practice policies, clinical protocols and information-governance requirements.
- Report and contribute to the investigation of significant events, prescribing errors and patient-safety incidents where appropriate.
- Participate in clinical meetings and multidisciplinary discussions as required.
- Maintain appropriate professional registration and fulfil continuing professional development requirements.
Communication and Teamworking
The post holder will: -
- Work as an integral member of the practice multidisciplinary team.
- Communicate effectively with patients, carers and healthcare professionals.
- Provide clear explanations to patients regarding medication changes, benefits, risks and monitoring.
- Work collaboratively with GPs, nurses, HCAs, pharmacists, administrative staff, community pharmacists and secondary care teams.
- Develop effective working relationships across the practice and wider Primary Care Network.
Professional Responsibilities
The post holder must: -
- Be registered with the General Pharmaceutical Council (GPhC).
- Hold a recognised Independent Prescribing qualification.
- Practise in accordance with GPhC professional standards.
- Work within their individual scope of competence and seek appropriate support when required.
- Maintain appropriate professional indemnity arrangements.
- Maintain continuing professional development relevant to the role.
- Demonstrate a commitment to evidence-based practice and continuous improvement.
Confidentiality
The post holder will have access to confidential information relating to patients, their carers, practice staff and other healthcare organisations.
All information must be treated in the strictest confidence and managed in accordance with data protection legislation, NHS information-governance requirements and practice policies.
Safeguarding
The post holder must be aware of their responsibilities in relation to safeguarding children and vulnerable adults and must undertake appropriate safeguarding training in accordance with their role.
Health and Safety
The post holder is required to comply with the practices health and safety policies and take reasonable care for their own health and safety and that of colleagues, patients and visitors.
Equality, Diversity and Inclusion
St. Georges Medical Centre is committed to equality of opportunity and to providing an inclusive working environment. The post holder is expected to treat patients, colleagues and visitors with dignity and respect at all times.
Flexibility
This job description is intended to provide an outline of the main responsibilities of the post and is not exhaustive. Duties may develop over time in response to changes within the practice, primary care and the wider NHS.
Any significant changes will be discussed with the post holder.
Job description
Job responsibilities
Job Description
Clinical Pharmacist / Independent Prescriber
Job Summary
St. Georges Medical Centre is seeking an experienced Clinical Pharmacist who is a qualified Independent Prescriber to join our multidisciplinary primary care team.
The post holder will work closely with GPs, nurses, HCAs, pharmacists and other members of the practice team to provide high-quality, safe and effective medicines management and clinical care.
The role will include managing patients with long-term conditions, undertaking structured medication reviews, medicines optimisation and independent prescribing within the post holders clinical competence.
We are particularly interested in appointing a pharmacist with experience or a strong clinical interest in diabetes, who can contribute to the management and optimisation of treatment for patients with Type 2 diabetes and other associated long-term conditions.
Main Duties and Responsibilities
The post holder will: -
- Undertake patient-facing clinical medication reviews and Structured Medication Reviews.
- Independently prescribe, amend and discontinue medication within their recognised scope of competence.
- Manage patients with long-term conditions in accordance with evidence-based guidance and agreed practice protocols.
- Provide particular support for the management of patients with diabetes, including medication reviews, treatment optimisation, monitoring and appropriate follow-up.
- Review patients taking multiple medications and identify opportunities to reduce inappropriate polypharmacy.
- Review patients with complex medication regimes and those at increased risk of medicines-related harm.
- Support the practice in achieving high standards of prescribing quality and medicines safety.
- Review medication following hospital admission, outpatient appointments and other transitions of care.
- Undertake medication reconciliation following hospital discharge.
- Identify and resolve prescribing discrepancies and medicines-related problems.
- Provide advice and support to GPs, nurses and other members of the clinical team on medicines-related matters.
- Support repeat prescribing processes and deal with appropriate medication queries from patients and healthcare professionals.
- Review monitoring requirements for medicines and ensure appropriate investigations and follow-up are undertaken.
- Support patients in understanding their medicines and encourage adherence and shared decision-making.
- Refer patients appropriately to GPs or other healthcare professionals where issues fall outside the pharmacists clinical competence.
Diabetes and Long-Term Condition Management
The successful candidate will be encouraged to take an active role in the care of patients with diabetes.
Depending on experience and competence, this may include:-
- Reviewing patients with Type 2 diabetes.
- Optimising oral and injectable diabetic medication.
- Reviewing cardiovascular and renal risk factors associated with diabetes.
- Monitoring medication effectiveness, side effects and adherence.
- Supporting achievement of individualised HbA1c and other treatment targets.
- Reviewing blood results and other clinical monitoring.
- Supporting patients with lifestyle and medicines-related education.
- Working collaboratively with GPs, nurses and other clinicians in the management of more complex patients.
- Supporting the practice in meeting relevant QOF and locally commissioned diabetes indicators.
The post holder must work within their own professional competence and refer appropriately where specialist or medical input is required.
Medicines Optimisation and Prescribing
The post holder will: -
- Promote safe, effective and cost-effective prescribing.
- Apply national and local prescribing guidance where appropriate.
- Support implementation of medicines alerts, safety communications and prescribing guidance.
- Identify patients who may benefit from changes to medication or additional monitoring.
- Support appropriate antimicrobial stewardship.
- Review high-risk medications and associated monitoring.
- Contribute to initiatives designed to improve prescribing quality and reduce medicines-related harm.
- Work with community pharmacies, secondary care providers and other healthcare professionals to resolve medicines-related issues.
Quality and Clinical Governance
The post holder will: -
- Contribute to the achievement of QOF and other contractual or locally commissioned clinical targets.
- Participate in clinical audits and quality-improvement work.
- Maintain accurate, contemporaneous clinical records using the practice clinical system.
- Work in accordance with practice policies, clinical protocols and information-governance requirements.
- Report and contribute to the investigation of significant events, prescribing errors and patient-safety incidents where appropriate.
- Participate in clinical meetings and multidisciplinary discussions as required.
- Maintain appropriate professional registration and fulfil continuing professional development requirements.
Communication and Teamworking
The post holder will: -
- Work as an integral member of the practice multidisciplinary team.
- Communicate effectively with patients, carers and healthcare professionals.
- Provide clear explanations to patients regarding medication changes, benefits, risks and monitoring.
- Work collaboratively with GPs, nurses, HCAs, pharmacists, administrative staff, community pharmacists and secondary care teams.
- Develop effective working relationships across the practice and wider Primary Care Network.
Professional Responsibilities
The post holder must: -
- Be registered with the General Pharmaceutical Council (GPhC).
- Hold a recognised Independent Prescribing qualification.
- Practise in accordance with GPhC professional standards.
- Work within their individual scope of competence and seek appropriate support when required.
- Maintain appropriate professional indemnity arrangements.
- Maintain continuing professional development relevant to the role.
- Demonstrate a commitment to evidence-based practice and continuous improvement.
Confidentiality
The post holder will have access to confidential information relating to patients, their carers, practice staff and other healthcare organisations.
All information must be treated in the strictest confidence and managed in accordance with data protection legislation, NHS information-governance requirements and practice policies.
Safeguarding
The post holder must be aware of their responsibilities in relation to safeguarding children and vulnerable adults and must undertake appropriate safeguarding training in accordance with their role.
Health and Safety
The post holder is required to comply with the practices health and safety policies and take reasonable care for their own health and safety and that of colleagues, patients and visitors.
Equality, Diversity and Inclusion
St. Georges Medical Centre is committed to equality of opportunity and to providing an inclusive working environment. The post holder is expected to treat patients, colleagues and visitors with dignity and respect at all times.
Flexibility
This job description is intended to provide an outline of the main responsibilities of the post and is not exhaustive. Duties may develop over time in response to changes within the practice, primary care and the wider NHS.
Any significant changes will be discussed with the post holder.
Person Specification
Qualifications
Essential
- Masters degree in Pharmacy (MPharm) or equivalent
- Current registration with the General Pharmaceutical Council (GPhC)
- Qualified Independent Prescriber
- Evidence of relevant continuing professional development
Desirable
- Postgraduate qualification in clinical pharmacy, primary care, diabetes or a related area
- Additional recognised qualification or training in diabetes management
Experience
Essential
- Significant post-registration experience as a pharmacist
- Experience of undertaking clinical medication reviews
- Experience of medicines optimisation and managing complex medication regimes
- Experience of independent prescribing within own scope of competence
- Experience of managing patients with long-term conditions
Desirable
- Experience working in General Practice or Primary Care
- Experience of managing patients with Type 2 diabetes
- Experience of optimising diabetes medication, including newer therapies
- Experience of Structured Medication Reviews
- Experience of polypharmacy and high-risk medication reviews
- Experience of working as part of a multidisciplinary primary care team
- Experience of QOF and other primary care clinical targets
Clinical Knowledge and Skills
Essential
- Strong knowledge of medicines, prescribing and medicines optimisation
- Ability to assess patients and make appropriate evidence-based prescribing decisions
- Ability to recognise the limits of own clinical competence and refer appropriately
- Good understanding of medication monitoring requirements and medicines safety
- Ability to interpret relevant clinical information and blood-test results
- Good understanding of the management of common long-term conditions
- Knowledge of local and national prescribing guidance
- Understanding of antimicrobial stewardship
Desirable
- Strong knowledge and practical experience of diabetes management
- Knowledge of current guidance relating to Type 2 diabetes
- Understanding of cardiovascular and renal risk management in patients with diabetes
Person Specification
Qualifications
Essential
- Masters degree in Pharmacy (MPharm) or equivalent
- Current registration with the General Pharmaceutical Council (GPhC)
- Qualified Independent Prescriber
- Evidence of relevant continuing professional development
Desirable
- Postgraduate qualification in clinical pharmacy, primary care, diabetes or a related area
- Additional recognised qualification or training in diabetes management
Experience
Essential
- Significant post-registration experience as a pharmacist
- Experience of undertaking clinical medication reviews
- Experience of medicines optimisation and managing complex medication regimes
- Experience of independent prescribing within own scope of competence
- Experience of managing patients with long-term conditions
Desirable
- Experience working in General Practice or Primary Care
- Experience of managing patients with Type 2 diabetes
- Experience of optimising diabetes medication, including newer therapies
- Experience of Structured Medication Reviews
- Experience of polypharmacy and high-risk medication reviews
- Experience of working as part of a multidisciplinary primary care team
- Experience of QOF and other primary care clinical targets
Clinical Knowledge and Skills
Essential
- Strong knowledge of medicines, prescribing and medicines optimisation
- Ability to assess patients and make appropriate evidence-based prescribing decisions
- Ability to recognise the limits of own clinical competence and refer appropriately
- Good understanding of medication monitoring requirements and medicines safety
- Ability to interpret relevant clinical information and blood-test results
- Good understanding of the management of common long-term conditions
- Knowledge of local and national prescribing guidance
- Understanding of antimicrobial stewardship
Desirable
- Strong knowledge and practical experience of diabetes management
- Knowledge of current guidance relating to Type 2 diabetes
- Understanding of cardiovascular and renal risk management in patients with diabetes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St. George's Medical Centre
Address
7 Sunningfields Road
London
NW4 4QR
United Kingdom
Employer's website
Employer details
Employer name
St. George's Medical Centre
Address
7 Sunningfields Road
London
NW4 4QR
United Kingdom
Employer's website
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Band 8a Senior EPMA Pharmacist
Royal Free London NHS Foundation Trust View all jobs
Posted 26 day(s) ago
Reference: 391-RFL-8264098
Job summary
We are seeking an experienced and innovative Senior EPMA Pharmacist to join our Clinical Informatics team at Royal Free London NHS Foundation Trust . This exciting role offers the opportunity to lead the development, optimisation and governance of our Electronic Prescribing and Medicines Administration (EPMA) system, supporting safer, more effective and digitally enabled patient care across the Group.
The successful candidate will demonstrate significant experience and expertise in the technical and operational aspects of Electronic Prescribing and Medicines Administration (EPMA) within Oracle Health EPR. Candidates with additional experience in CareFlow EPMA will be preferred. They will have considerable experience leading and delivering organisation-wide EPMA initiatives and transformational projects, supported by extensive and current experience in a senior EPMA pharmacist role.
Main duties of the job
As Senior EPMA Pharmacist, you will:
Lead and support the development, configuration, testing and optimisation of the EPMA system.Provide expert clinical and digital leadership to ensure safe and effective electronic prescribing practices.Support the implementation of digital transformation initiatives and contribute to the Trust's Electronic Patient Record programme.Train, coach and support multidisciplinary staff in the use of EPMA systems.Monitor system performance, investigate incidents and contribute to clinical governance and risk management activities.Work collaboratively with clinicians and operational teams to design and implement innovative digital solutions that improve patient care.Act as an ambassador for EPMA and digital medicines optimisation across the organisation.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£66,274 to £73,496 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
391-RFL-8264098
Job locations
Royal Free Hospital
Pond Street, Hampstead
London
NW3 2QG
United Kingdom
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- MPharm or equivalent Professional registration with the General Pharmaceutical Council (GPhC)
- Postgraduate qualification in Clinical Pharmacy or Digital Health (or experience equivalent to)
- Mandatory CPD to maintain fitness to practice.
Experience
Essential
- Post registration experience in hospital clinical pharmacy and digital health.
- Experience in IT and electronic prescribing systems
- Extensive experience in configuration of Oracle Health/ Cerner Millennium
- Experience in delivering formal education and training, on complicated subjects, to large groups.
- Demonstrable experience in supervising others.
- Demonstrable experience of co-ordinating and leading on audit.
- Experience working across secondary care setting
Skills and aptitudes
Essential
- Good written and verbal communication skills
- Effective pharmaceutical skills
- Ability to manage time effectively
- Ability to communicate with patients and staff of all levels
- Ability to work alone and as part of a team
- Good negotiating skills
- Demonstrates initiative particularly in relation to problem solving
- Ability to carry out day to day responsibilities and deal effectively with unpredictable / acute demands
- Ability to justify and reason any advice given should this be challenged
- Ability to plan, prioritise and organise self and others workload
- Ability to work accurately under pressure
- Understanding of clinical risk and clinical governance
- Understanding of NHS national and local priorities
- Implements findings of pharmacy practice research
Personal Qualities & attributes
Essential
- Enthusiastic, well-motivated, hardworking
- Reliable with good attendance record
- Be flexible in responding to demands of the service.
- Knows own professional and personal limitations and seeks advice where necessary.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- MPharm or equivalent Professional registration with the General Pharmaceutical Council (GPhC)
- Postgraduate qualification in Clinical Pharmacy or Digital Health (or experience equivalent to)
- Mandatory CPD to maintain fitness to practice.
Experience
Essential
- Post registration experience in hospital clinical pharmacy and digital health.
- Experience in IT and electronic prescribing systems
- Extensive experience in configuration of Oracle Health/ Cerner Millennium
- Experience in delivering formal education and training, on complicated subjects, to large groups.
- Demonstrable experience in supervising others.
- Demonstrable experience of co-ordinating and leading on audit.
- Experience working across secondary care setting
Skills and aptitudes
Essential
- Good written and verbal communication skills
- Effective pharmaceutical skills
- Ability to manage time effectively
- Ability to communicate with patients and staff of all levels
- Ability to work alone and as part of a team
- Good negotiating skills
- Demonstrates initiative particularly in relation to problem solving
- Ability to carry out day to day responsibilities and deal effectively with unpredictable / acute demands
- Ability to justify and reason any advice given should this be challenged
- Ability to plan, prioritise and organise self and others workload
- Ability to work accurately under pressure
- Understanding of clinical risk and clinical governance
- Understanding of NHS national and local priorities
- Implements findings of pharmacy practice research
Personal Qualities & attributes
Essential
- Enthusiastic, well-motivated, hardworking
- Reliable with good attendance record
- Be flexible in responding to demands of the service.
- Knows own professional and personal limitations and seeks advice where necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Royal Free Hospital
Pond Street, Hampstead
London
NW3 2QG
United Kingdom
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
Royal Free Hospital
Pond Street, Hampstead
London
NW3 2QG
United Kingdom
Employer's website
Apply Now
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Your application has been submitted.
Posted 26 day(s) ago
Reference: A0946-26-0006
Job summary
RECEPTIONIST - NORTHGATE SURGERY, PONTEFRACT
WORK PATTERN:
Monday - 12.30pm to 6.30pm (6 hours)
Tuesday - 8am to 5.30pm with a 30 min unpaid lunch break(9 hours)
Wednesday - 1pm to 6pm (5 hours)
Thursday - 8am to 4.30pm with a 30 min unpaid lunch break(8 hours)
Friday - 8am to 5.30pm with a 30 min unpaid lunch break (9 hours)
We are looking for a experienced Receptionist to join our team. This is a busy Practice and you will be very involved in patient care, from organising appointments, using care navigation techniques (full training given), working closely with our clinical triage team, assisting on front of house, dealing with queries, organising paperwork for the clinical team, ringing patients to book in to specialist clinics, handling the movement of patient records, scanning and summarising (training given). The role is for 37 hours a week. However, flexibility is essential as you will also be expected to cover for holidays and sickness. Pay rate is competitive and you will receive 6 weeks holiday plus bank holiday. Previous experience as a Receptionist in General Practice or another busy reception environment is essential.
Main duties of the job
Making appointments for patients
Care Navigate to other services if appropriate
Deal with online services such as Patchs, Emails and GP Billing
Handling queries and requests regarding prescriptions
Register new patients and temporary residents
Ensure outstanding queries are explained and handed over to next shift, as necessary
Collect payments from patients for non-NHS services
About us
Northgate Surgery is a large doctors practice in Pontefract with 16,400 patients. The practice is dynamic and innovative in the way it is run. We like to work at the forefront of change. We are heavily involved in our Primary Care network and work closely with the other Practices. Northgate surgery is a training practice with a wide variety of different students. Benefits package includes competitive salary, NHS pension and 6 weeks holiday.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 to £12.86 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0946-26-0006
Job locations
Northgate
Pontefract
West Yorkshire
WF8 1NF
United Kingdom
Job description
Job responsibilities
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Taking requests for prescriptions
3. Giving out results
4. Ambulance transport bookings
5. Home visit requests
6. Deal with general enquiries and complaints
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Making appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of doctors and nurses during surgery
14. Collect payments from patients for non-NHS services
15. Deal with general enquiries and complaints
Filing and Administration
16. Pulling Lloyd George envelopes when requested by doctors
17. Summarising of patient notes
18. Read coding and scanning of daily post
19. Assisting with insurance paperwork
20. Assisting with QOF work and any other initiative run by the Practice
General
21. Input and extract information from Practice computer system
22. Observe health and safety guidelines at all times
23. General housekeeping (e.g. keeping reception and waiting areas tidy)
24. Any other reasonable duties as necessary
Job description
Job responsibilities
Duties and Responsibilities
Telephone Duties
1. Making appointments
2. Taking requests for prescriptions
3. Giving out results
4. Ambulance transport bookings
5. Home visit requests
6. Deal with general enquiries and complaints
7. Contacting other providers
Reception Duties
8. Register new patients and temporary residents
9. Greet and direct patients and visitors
10. Making appointments
11. Handing out prescriptions
12. Ensure outstanding queries are explained and handed over to next shift, as necessary
13. Respond to needs of doctors and nurses during surgery
14. Collect payments from patients for non-NHS services
15. Deal with general enquiries and complaints
Filing and Administration
16. Pulling Lloyd George envelopes when requested by doctors
17. Summarising of patient notes
18. Read coding and scanning of daily post
19. Assisting with insurance paperwork
20. Assisting with QOF work and any other initiative run by the Practice
General
21. Input and extract information from Practice computer system
22. Observe health and safety guidelines at all times
23. General housekeeping (e.g. keeping reception and waiting areas tidy)
24. Any other reasonable duties as necessary
Person Specification
Qualifications
Essential
- Good standard of general education
Desirable
- NVQ level 2 in Customer Care
Experience
Essential
- Experience of working with the general public
- Experience of reception work
- Experience of working within General Practice
Desirable
- Experience of SystmOne
Person Specification
Qualifications
Essential
- Good standard of general education
Desirable
- NVQ level 2 in Customer Care
Experience
Essential
- Experience of working with the general public
- Experience of reception work
- Experience of working within General Practice
Desirable
- Experience of SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NORTHGATE SURGERY
Address
Northgate
Pontefract
West Yorkshire
WF8 1NF
United Kingdom
Employer's website
https://www.northgatesurgery.org/index.aspx (Opens in a new tab)
Employer details
Employer name
NORTHGATE SURGERY
Address
Northgate
Pontefract
West Yorkshire
WF8 1NF
United Kingdom
Employer's website
https://www.northgatesurgery.org/index.aspx (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 26 day(s) ago
Reference: B0507-VC291
Job summary
Are you a caring and dedicated individual looking to make a real difference in people's lives?
Mountbatten Hospice is seeking Healthcare Assistants to join our Inpatient Unit team. In this rewarding role, our HCAs work alongside registered nurses to provide outstanding person-centred care to patients with life-limiting illnesses, ensuring they receive the highest levels of comfort, dignity and support.
This is an opportunity to be part of a skilled and supportive multidisciplinary team, helping patients and their families during some of the most important moments of their lives.
If you are passionate about caring for others and want to make a genuine difference every day, we'd love to hear from you.
Hours to be worked flexibly including weekends, bank holidays, evenings/nights on a shift rota basis.
*Please note: we are not part of the NHS, and as such we do not hold a licence to enable visa sponsorship*
Main duties of the job
About the role:
Our Healthcare Assistants support the registered nursing team in providing the care and support to our patients on the Inpatient Unit at our Hospice. Working as part of the designated care team, they support the registered nurses in promoting and providing patient centred care, ensuring at all times the comfort, dignity and privacy of the patients in our care.
About you:
You will be qualified to Level 2 Health and Social Care Certificate and have previous care experience. The role will be part of a dedicated team of professionals, who will also be able to work under their own initiative to ensure the highest standard of care. A can-do attitude with strong communication skills will be required.
You will be required to deliver a high standard of direct patient care, assisting the patient in all activities of daily living, with both direct and indirect supervision as delegated by the qualified nurse.
About us
Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight.
We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement.
Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.92 an hour (£25,261 per annum FTE Mountbatten Band 2)
Contract
Bank
Working pattern
Part-time
Reference number
B0507-VC291
Job locations
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Job description
Job responsibilities
Promote a patient centred approach to care delivery by assisting patients in all daily living activities, as required by the nursing team and the patients care requirements, ensuring any changes in a patients condition is reported immediately to a registered nurse
Ensure patient comfort, dignity and privacy is maintained at all times and report any concerns to the nursing team.
Assist in the monitoring of patients blood pressure, temperature, pulse, respiratory rate, peak flow and oxygen saturation on completion of the internal training day and competency pack.
Obtain specimens of body fluids as requested by the qualified nurse on completion of the internal training day and competency pack
Escort patients to hospital and other appointments as requested
Maintain high standards of care in an environment which promotes equality and sensitivity for all individuals
Organise and provide patients meals and drinks as required, ensuring all dietary and medical needs of the patient are followed, raising any concerns with the registered nurse
Maintain a safe environment for all patients and colleagues across Mountbatten, reporting any concerns to the registered nurse
The postholder will be required to practice safe infection control methods at all times in accordance with Mountbatten policy and the required competency standards as a Healthcare Assistant
Be aware and practice safe manual handling in accordance with Mountbatten policy, in accordance with the required competencies and only when the relevant Moving and Handling training has been completed
Ensure that all general aspects of supporting the welfare of the patient(s) are provided, including ordering meals, changing and making beds and providing personal care as required
Please refer to the attached Job Description, which includes the Person Specification, for the full duties and responsibilities of this role.
Job description
Job responsibilities
Promote a patient centred approach to care delivery by assisting patients in all daily living activities, as required by the nursing team and the patients care requirements, ensuring any changes in a patients condition is reported immediately to a registered nurse
Ensure patient comfort, dignity and privacy is maintained at all times and report any concerns to the nursing team.
Assist in the monitoring of patients blood pressure, temperature, pulse, respiratory rate, peak flow and oxygen saturation on completion of the internal training day and competency pack.
Obtain specimens of body fluids as requested by the qualified nurse on completion of the internal training day and competency pack
Escort patients to hospital and other appointments as requested
Maintain high standards of care in an environment which promotes equality and sensitivity for all individuals
Organise and provide patients meals and drinks as required, ensuring all dietary and medical needs of the patient are followed, raising any concerns with the registered nurse
Maintain a safe environment for all patients and colleagues across Mountbatten, reporting any concerns to the registered nurse
The postholder will be required to practice safe infection control methods at all times in accordance with Mountbatten policy and the required competency standards as a Healthcare Assistant
Be aware and practice safe manual handling in accordance with Mountbatten policy, in accordance with the required competencies and only when the relevant Moving and Handling training has been completed
Ensure that all general aspects of supporting the welfare of the patient(s) are provided, including ordering meals, changing and making beds and providing personal care as required
Please refer to the attached Job Description, which includes the Person Specification, for the full duties and responsibilities of this role.
Person Specification
Other
Essential
- Physically capable of undertaking safe manual handling of patients and equipment
- Emotional Resilience
- Willingness and commitment to own development, with the support of Mountbatten, to include, but not limited to mandatory training, Bluestream and clinical standards of care
Desirable
- Willingness and commitment to support fundraising events at Mountbatten
Qualifications
Essential
- Care Certificate or NVQ level 2 in health care or equivalent or willing to study towards
Desirable
- Specialist palliative care training
Skills
Essential
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Good IT Skills including Microsoft and email applications
- Good communication skills to explain complex and sensitive information effectively in both written and oral to both patients, families, carers and other professionals
- Knowledge of pressure area care, nutrition and moving and handling with the ability to assess risk
Desirable
- Commitment to improving and promoting palliative care services
- Motivated and committed to personal and professional development
Abilities
Essential
- To respond to difficult situations in a sensitive manner and have the ability to deal with difficult emotional situations
- To be an effective advocate for the patient within multi-disciplinary teams across all healthcare settings
- To work shift patterns on a rota basis including nights, weekend, bank holidays
- To be flexible in covering shifts at short notice.
Desirable
- To effectively manage own time and workloads
Experience
Essential
- Experience of providing personal care and support for patients within care in a hospital, hospice or community setting
- Experience of working in a person centred/personal outcomes approach
Desirable
- Awareness of palliative care issues
- Recent Palliative Care Experience
- Experience of dealing with vulnerable adults in a care setting
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
Person Specification
Other
Essential
- Physically capable of undertaking safe manual handling of patients and equipment
- Emotional Resilience
- Willingness and commitment to own development, with the support of Mountbatten, to include, but not limited to mandatory training, Bluestream and clinical standards of care
Desirable
- Willingness and commitment to support fundraising events at Mountbatten
Qualifications
Essential
- Care Certificate or NVQ level 2 in health care or equivalent or willing to study towards
Desirable
- Specialist palliative care training
Skills
Essential
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Good IT Skills including Microsoft and email applications
- Good communication skills to explain complex and sensitive information effectively in both written and oral to both patients, families, carers and other professionals
- Knowledge of pressure area care, nutrition and moving and handling with the ability to assess risk
Desirable
- Commitment to improving and promoting palliative care services
- Motivated and committed to personal and professional development
Abilities
Essential
- To respond to difficult situations in a sensitive manner and have the ability to deal with difficult emotional situations
- To be an effective advocate for the patient within multi-disciplinary teams across all healthcare settings
- To work shift patterns on a rota basis including nights, weekend, bank holidays
- To be flexible in covering shifts at short notice.
Desirable
- To effectively manage own time and workloads
Experience
Essential
- Experience of providing personal care and support for patients within care in a hospital, hospice or community setting
- Experience of working in a person centred/personal outcomes approach
Desirable
- Awareness of palliative care issues
- Recent Palliative Care Experience
- Experience of dealing with vulnerable adults in a care setting
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mountbatten Hampshire
Address
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Employer's website
https://www.mountbatten.org.uk/ (Opens in a new tab)
Employer details
Employer name
Mountbatten Hampshire
Address
Botley Rd
West End
Southampton
Hampshire
SO30 3JB
United Kingdom
Employer's website
https://www.mountbatten.org.uk/ (Opens in a new tab)
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Clerical Officer
North Cheshire and Mersey NHS Foundation Trust (BCH) View all jobs
Posted 26 day(s) ago
Reference: C9835-COR26-122
Job summary
You will be a front facing member of our community admin team and as such will be the initial point of contact for patients and visitors at Orford Jubilee Hub. You may be asked to cover at other community clinic sites across our Warrington area in your colleagues absence.
This a very busy base both with telephone calls and with face-to-face patient enquiries and is one of the two main sites for community phlebotomy clinic sessions.
This is a full-time role Monday Friday 8.30-4.30
Main duties of the job
To provide administrative and clerical support to the community clinics and associated health professionals, especially the 019 Service.
To provide a customer focused service to the users of the clinics.
To provide relief cover at other locations as requested.
To undertake fire warden duties as required.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM).
They underpin everything we do and everything we aspire to be as an organisation.
Our mission
We will be exceptional for our patients, our communities and each other
Our vision
We will be a great organisation providing excellent healthcare and opportunities to work and learn
Our values
- Kind: We are caring, supportive and respectful to everyone
- Open: We are honest, transparent and open to new ways of working
- Fair: We listen, value our differences and are inclusive to all
- One team: We work well together and with our communities
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9835-COR26-122
Job locations
Orford Jubilee Hub
Jubilee Way, Orford
Warrington
Cheshire
WA2 8HE
United Kingdom
Job description
Job responsibilities
Job Purpose:
- To provide administrative and clerical support to the community clinics and associated health professionals;
- To provide a customer focused service to the users of the clinics;
- To provide relief cover at other locations as requested.
Duties and Responsibilities:
- To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed.
- To carry out general reception duties where required maintaining a neat and tidy reception environment;
- The maintenance of the patient booking system in the reception function to include the preparation and arrangement of appointments including inputting of referrals ensuring all clerical work resulting is dealt with in a timely manner;
- To display and ensure availability of information sources at reception with an adequate and attractive display of front desk poster and leaflet materials to include distribution and collation of all patient surveys;
- To deal with all internal/external mail and redistribution to relevant department;
- To sell items as required. (i.e. dressings, theraband, vitamins, prescriptions, etc)
- To accept deliveries and ensure these are dealt with promptly;
- To ensure vaccine deliveries are stored in accordance with the Immunisation policy where appropriate;
- To maintain an effective photocopying, filing and archiving system including records management in line with Trust policy;
- To provide relief cover at other locations as required by Management to include the assistance with the School Health Immunisation Programme;
- To copy type/audio type medical reports and general correspondence as required;
- To report any faults, defects or building defects to the CAFM Helpdesk;
- To maintain appropriate levels of stationery stock; to place requisitions onto the Purchase Ordering system;
- To book clinic and meeting rooms within the premises and keep room availability updated as appropriate;
- To update and maintain clinical diaries as requested;
- To undertake delegated duties commensurate with the banding;
- Where required with the Service to assist in the collation of records packs as directed;
- To attend local service meetings as and when directed by Line Manager;
Job description
Job responsibilities
Job Purpose:
- To provide administrative and clerical support to the community clinics and associated health professionals;
- To provide a customer focused service to the users of the clinics;
- To provide relief cover at other locations as requested.
Duties and Responsibilities:
- To act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed.
- To carry out general reception duties where required maintaining a neat and tidy reception environment;
- The maintenance of the patient booking system in the reception function to include the preparation and arrangement of appointments including inputting of referrals ensuring all clerical work resulting is dealt with in a timely manner;
- To display and ensure availability of information sources at reception with an adequate and attractive display of front desk poster and leaflet materials to include distribution and collation of all patient surveys;
- To deal with all internal/external mail and redistribution to relevant department;
- To sell items as required. (i.e. dressings, theraband, vitamins, prescriptions, etc)
- To accept deliveries and ensure these are dealt with promptly;
- To ensure vaccine deliveries are stored in accordance with the Immunisation policy where appropriate;
- To maintain an effective photocopying, filing and archiving system including records management in line with Trust policy;
- To provide relief cover at other locations as required by Management to include the assistance with the School Health Immunisation Programme;
- To copy type/audio type medical reports and general correspondence as required;
- To report any faults, defects or building defects to the CAFM Helpdesk;
- To maintain appropriate levels of stationery stock; to place requisitions onto the Purchase Ordering system;
- To book clinic and meeting rooms within the premises and keep room availability updated as appropriate;
- To update and maintain clinical diaries as requested;
- To undertake delegated duties commensurate with the banding;
- Where required with the Service to assist in the collation of records packs as directed;
- To attend local service meetings as and when directed by Line Manager;
Person Specification
Skills and Knowledge
Essential
- Experience of Microsoft Word and other Microsoft packages.
- Motivated and able to work as part of a team.
- Ability to work on own initiative.
- Good organiser of self and workload.
- Keyboard skills.
Desirable
- Experience of dealing with sensitive information.
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Qualifications
Essential
- 4 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification/ or a standard level of education
- RSA Level II in typing / equivalent qualification/experience
- ECDL or equivalent./IT knowledge
Desirable
- Audio typing qualification.
- NVQ 2 in Business Administration or Customer Care
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Job Specific Requirements
Essential
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs
- Ability to communicate effectively, both verbally and written, with people at all levels.
- Flexibility to be able to use filing systems bending and stretching required taking into account any reasonable adjustments that could be made.
Experience
Essential
- Experience of working within a customer facing environment.
Desirable
- Experience of working in a clinic/ office environment.
Person Specification
Skills and Knowledge
Essential
- Experience of Microsoft Word and other Microsoft packages.
- Motivated and able to work as part of a team.
- Ability to work on own initiative.
- Good organiser of self and workload.
- Keyboard skills.
Desirable
- Experience of dealing with sensitive information.
Right to Work
Essential
- Do you currently have the unrestricted right to work in the UK?
- If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
- Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.
Qualifications
Essential
- 4 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification/ or a standard level of education
- RSA Level II in typing / equivalent qualification/experience
- ECDL or equivalent./IT knowledge
Desirable
- Audio typing qualification.
- NVQ 2 in Business Administration or Customer Care
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Job Specific Requirements
Essential
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs
- Ability to communicate effectively, both verbally and written, with people at all levels.
- Flexibility to be able to use filing systems bending and stretching required taking into account any reasonable adjustments that could be made.
Experience
Essential
- Experience of working within a customer facing environment.
Desirable
- Experience of working in a clinic/ office environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
Orford Jubilee Hub
Jubilee Way, Orford
Warrington
Cheshire
WA2 8HE
United Kingdom
Employer's website
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (BCH)
Address
Orford Jubilee Hub
Jubilee Way, Orford
Warrington
Cheshire
WA2 8HE
United Kingdom
Employer's website
Apply Now
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Workflow Administrator - Fixed-term, maternity cover
Buxted Medical Centre View all jobs
Posted 26 day(s) ago
Reference: A4293-26-0018
Job summary
We are looking for an organised and reliable Workflow Administrator to join our busy Practice team on a fixed-term basis to provide maternity cover. The appointment will be for the duration of the maternity leave only.
This is an important role within the Practice, supporting the safe and efficient management of patient information and clinical workflow. The successful candidate will work closely with clinicians and the wider Practice team to ensure that information is processed appropriately and that clinical actions are followed up promptly.
This role would suit someone who is highly organised, has excellent attention to detail and enjoys working in a busy healthcare environment.
Main duties of the job
The main duties of the role include reading, scanning, coding and actioning patient correspondence and clinical documentation in line with Practice protocols, ensuring clinical actions and follow-ups are completed promptly and escalating where appropriate.
The postholder will also update patient records, process registrations and deductions, arrange appointments and tests, support total triage administration, deal with telephone enquiries and provide general administrative support to the Practice.
The role also involves working closely with clinicians and the wider Practice team and contributing to effective patient care and the smooth running of Practice services.
About us
Buxted Medical Centre is a busy GP practice providing high-quality, responsive healthcare to our local community. We are a GP training practice and work collaboratively as part of the wider primary care network.
Our multidisciplinary team includes GPs, nurses, healthcare assistants, paramedics, pharmacy staff and a range of administrative and support staff. We value teamwork and recognise the important contribution that every member of the team makes to patient care.
We are committed to putting patients at the heart of what we do, while continually looking for ways to improve our services and the way we work. We also value learning, development and supporting our staff to build their skills and experience
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
A4293-26-0018
Job locations
Framfield Road
Buxted
East Sussex
TN22 5FD
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the workflow administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload.
To read, scan, code and action all documentation coming into the Practice in relation to patients in line with the set protocol for document management.
a. To ensure actions are completed by clinicians in a timely manner and to escalate to the Admin Manager where appropriate
b. To arrange further appointments or tests as required (and within the post holders remit) that are specified from either the documentation or requested by the clinician.
c. To report any significant events that occur in relation to document management and participate in any associated learning from incidents.
d. To attend any training required to maintain effective performance in this role.
e. Undertake a broad spectrum of administrative duties commensurate with the role
f. Process incoming and outgoing mail
g. File and store records as required
h. Photocopy documentation as required
i. Process changes to patient registration, deduction of record and new patient registration
j. Input data into the patients healthcare records as necessary
k. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
l. Assist with total triage administration
m. Be an integral part of the general practice team
n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
o. Support in the delivery of enhanced services and other service requirements
p. Undertake all mandatory training and induction programmes
q. Contribute to and embrace the spectrum of clinical governance
r. Maintain a clean, tidy, effective working area at all times
s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
t. Any other duties requested by the management or Partners that are deemed reasonable and within the capabilities of the post holder.
Job description
Job responsibilities
The following are the core responsibilities of the workflow administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload.
To read, scan, code and action all documentation coming into the Practice in relation to patients in line with the set protocol for document management.
a. To ensure actions are completed by clinicians in a timely manner and to escalate to the Admin Manager where appropriate
b. To arrange further appointments or tests as required (and within the post holders remit) that are specified from either the documentation or requested by the clinician.
c. To report any significant events that occur in relation to document management and participate in any associated learning from incidents.
d. To attend any training required to maintain effective performance in this role.
e. Undertake a broad spectrum of administrative duties commensurate with the role
f. Process incoming and outgoing mail
g. File and store records as required
h. Photocopy documentation as required
i. Process changes to patient registration, deduction of record and new patient registration
j. Input data into the patients healthcare records as necessary
k. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
l. Assist with total triage administration
m. Be an integral part of the general practice team
n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children
o. Support in the delivery of enhanced services and other service requirements
p. Undertake all mandatory training and induction programmes
q. Contribute to and embrace the spectrum of clinical governance
r. Maintain a clean, tidy, effective working area at all times
s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
t. Any other duties requested by the management or Partners that are deemed reasonable and within the capabilities of the post holder.
Person Specification
Experience
Essential
- Experience of administrative duties
Desirable
- Experience of working with the general public
- Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Docman user skills
Person Specification
Experience
Essential
- Experience of administrative duties
Desirable
- Experience of working with the general public
- Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / Docman user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Buxted Medical Centre
Address
Framfield Road
Buxted
East Sussex
TN22 5FD
United Kingdom
Employer's website
https://www.buxtedandeasthoathlymedicalcentres.co.uk (Opens in a new tab)
Employer details
Employer name
Buxted Medical Centre
Address
Framfield Road
Buxted
East Sussex
TN22 5FD
United Kingdom
Employer's website
https://www.buxtedandeasthoathlymedicalcentres.co.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Invoice Account Manager
Central London Community Health Trust View all jobs
Posted 26 day(s) ago
Reference: 824-AACCC-8269053
Job summary
We are looking for a finance professional with relevant experience to join the Complex Individualised Commissioning Invoicing Team as an Invoice Account Manager.
In this role, you will help ensure care providers are paid accurately and promptly by managing complex supplier accounts, reconciling financial information and resolving invoice queries. Working closely with colleagues across finance, brokerage, clinical, commissioning and contracts teams, you will support effective services for people receiving NHS-funded care.
We are looking for someone with an NVQ Level 4, AAT qualification, an equivalent qualification or comparable practical experience. You will bring experience in accounts payable, creditor services or a financial role, or similar finance role, including experience gained within a commissioning environment. Experience of invoice processing and an understanding of public-sector payment processes and policies are also important for success in this role.
This varied role offers opportunities to further develop your financial expertise, contribute to service improvements and build relationships across health and care services.
The role is based at the MBR office, with office attendance on days agreed with the line manager.
We welcome applications from people of all backgrounds and are committed to equality, diversity, inclusion and reasonable adjustments throughout recruitment.
Main duties of the job
In this role, you will:
- Process,code and validate purchase order and non-purchase order care-service invoices accurately and within agreed timescales.
-
Manage key supplier accounts and local authority invoice schedules, investigating complex, high-volume and older queries.
-
Reconcile supplier statements against Oracle, CareTrack and other financial or care-record systems, identifying discrepancies and preventing payment delays.
-
Work with providers, brokerage, commissioners, clinical teams and finance colleagues to resolve queries and agree appropriate action.
-
Monitor shared inboxes, prioritise work, escalate concerns and contribute to reporting deadlines.
-
Use Microsoft Excel, including sums, lookups and other formulas, to analyse information and prepare reports or summaries.
-
Handle confidential and sensitive information lawfully, securely and in line with information governance, data protection and financial instructions.
-
Build respectful working relationships, communicate clearly and manage challenging conversations professionally.
-
Support colleagues, contribute to training and workshops, and delegate appropriate coding or administrative work.
-
Work independently and collaboratively, adapting to changing priorities while maintaining accuracy.
-
Suggest and support improvements to invoicing processes, including scheduled andconsolidated invoicing.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum, inclusive of HCAS
Contract
Fixed term
Duration
3 months
Working pattern
Full-time
Reference number
824-AACCC-8269053
Job locations
15 Marlebone Road
London
NW1 5JD
United Kingdom
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Person Specification
Education
Essential
- NVQ Level 4, AAT qualification, equivalent qualification, or equivalent demonstrable experience
- Experience working within accounts payable, creditor services, finance operations, or a similar financial environment.
Experience
Essential
- Invoice processing for six months plus
- In Supplier Account Reconciliations
- Creditor payments experience and wider financial systems and processes
Skills & Knowledge
Essential
- Ability to deal with sensitive information and sometimes contentious situations and work under pressure to meet targets
- Ability to analyse complex accounts, unravel payment duplications, mismatched payments and deal with queries in a timely manner to meet nationally mandated targets.
- Able to manage own workload, working to tight and often changing deadlines whilst considering and applying new ideas to improve working approaches
Key Attributes
Essential
- Excellent communication, written, verbal (face to face and telephone) and interpersonal skills to communicate with personnel at various levels.
- Forward thinking and applies initiative
Person Specification
Education
Essential
- NVQ Level 4, AAT qualification, equivalent qualification, or equivalent demonstrable experience
- Experience working within accounts payable, creditor services, finance operations, or a similar financial environment.
Experience
Essential
- Invoice processing for six months plus
- In Supplier Account Reconciliations
- Creditor payments experience and wider financial systems and processes
Skills & Knowledge
Essential
- Ability to deal with sensitive information and sometimes contentious situations and work under pressure to meet targets
- Ability to analyse complex accounts, unravel payment duplications, mismatched payments and deal with queries in a timely manner to meet nationally mandated targets.
- Able to manage own workload, working to tight and often changing deadlines whilst considering and applying new ideas to improve working approaches
Key Attributes
Essential
- Excellent communication, written, verbal (face to face and telephone) and interpersonal skills to communicate with personnel at various levels.
- Forward thinking and applies initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central London Community Health Trust
Address
15 Marlebone Road
London
NW1 5JD
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Central London Community Health Trust
Address
15 Marlebone Road
London
NW1 5JD
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 26 day(s) ago
Reference: 1549057774
Job summary
Package Description: Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing? We are seeking enthusiastic Band 5 Community Nurses to join our bank team and provide high-quality, person-centred care to patients in their own homes and community settings. The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residential or Nursing Homes. The role of the community nurse is to work with the multi professional team within community service providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians. The community nurse works independently, working within the sphere of nursing care and within all aspects of the nursing process. The post holder will act professionally at all times and use their knowledge and experience to make evidence-based decisions to solve challenges and problems. They recognise and work within the limits of their competencies and are responsible and accountable for their actions. The post holder will have responsibility for supervising less experienced or qualified staff and students during their placements. They will be expected to actively contribute to quality assurance processes and service development. Please see the job description attached for a full list of responsibilities. Base: St Martin's Hospital, BA2 5RP
Main duties of the job
Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing? We are seeking enthusiastic Band 5 Community Nurses to join our bank team and provide high-quality, person-centred care to patients in their own homes and community settings. The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residential or Nursing Homes. The role of the community nurse is to work with the multi professional team within community service providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians. The community nurse works independently, working within the sphere of nursing care and within all aspects of the nursing process. The post holder will act professionally at all times and use their knowledge and experience to make evidence-based decisions to solve challenges and problems. They will be expected to actively contribute to quality assurance processes and service development.
About us
HCRG Care Group is one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. Established in 2006, we deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. HCRG Care Group is committed to equal opportunities and welcomes applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, providing facilities, work environment adjustments, and technical solutions to be inclusive of everyone.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£19.38 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1549057774
Job locations
HCRG Care Group
Bath
BA2 5RP
United Kingdom
Job description
Job responsibilities
Package Description:
Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing? We are seeking enthusiastic Band 5 Community Nurses to join our bank team and provide high-quality, person-centred care to patients in their own homes and community settings.
The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residential or Nursing Homes.
The role of the community nurse is to work with the multi professional team within community service providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians.
The community nurse works independently, working within the sphere of nursing care and within all aspects of the nursing process. The post holder will act professionally at all times and use their knowledge and experience to make evidence-based decisions to solve challenges and problems. They recognise and work within the limits of their competencies and are responsible and accountable for their actions.
The post holder will have responsibility for supervising less experienced or qualified staff and students during their placements. They will be expected to actively contribute to quality assurance processes and service development.
Please see the job description attached for a full list of responsibilities.
Base: St Martin's Hospital, BA25RP
For any enquiries, please contact [email protected]
The Ideal candidate will have -
Essential:
- Nursing Registration (NMC).
- Nursing degree qualification.
- Previous experience of working in a healthcare setting as part of the multi-disciplinary team.
- Able to deal with non-routine and unpredictable nature of the workload and individual patient contact.
- Proficient in using a variety of IT systems for example SystmOne, word, excel.
- Able to competently and safely administer medication according to organisation policy.
- Able to support, supervise, assess, and act as a role model.
- Passionate about delivering safe patient focused care.
- Ability to work on own initiative and as a team member.
- Good time management skills.
- Valid UK driving license with access to a vehicle for work purposes.
- Shows commitment to ongoing personal and professional development.
- Self-motivated.
- Good time management skills.
- Have good interpersonal and communication skills, both verbal and written.
Desirable:
- Evidence of involvement in support / development of less experienced staff.
- Demonstrates knowledge of clinical audit and improvement methodology.
- Experience of working in the community
Package Description
As a Bank Community Nurse, youll be working as part of the HCRG Care Group Team in our Bath, St. Martins Hospital District nursingservice. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:
- £19.38 an hour
- Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
- Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
- HCRG Care Group is pleased to offer access to Wagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Working in an environment focused on the highest clinical and quality standards
- Opportunities to work in different areas and various different servicesto gain new knowledge and experience
- Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development
- Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
- Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Job description
Job responsibilities
Package Description:
Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing? We are seeking enthusiastic Band 5 Community Nurses to join our bank team and provide high-quality, person-centred care to patients in their own homes and community settings.
The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residential or Nursing Homes.
The role of the community nurse is to work with the multi professional team within community service providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians.
The community nurse works independently, working within the sphere of nursing care and within all aspects of the nursing process. The post holder will act professionally at all times and use their knowledge and experience to make evidence-based decisions to solve challenges and problems. They recognise and work within the limits of their competencies and are responsible and accountable for their actions.
The post holder will have responsibility for supervising less experienced or qualified staff and students during their placements. They will be expected to actively contribute to quality assurance processes and service development.
Please see the job description attached for a full list of responsibilities.
Base: St Martin's Hospital, BA25RP
For any enquiries, please contact [email protected]
The Ideal candidate will have -
Essential:
- Nursing Registration (NMC).
- Nursing degree qualification.
- Previous experience of working in a healthcare setting as part of the multi-disciplinary team.
- Able to deal with non-routine and unpredictable nature of the workload and individual patient contact.
- Proficient in using a variety of IT systems for example SystmOne, word, excel.
- Able to competently and safely administer medication according to organisation policy.
- Able to support, supervise, assess, and act as a role model.
- Passionate about delivering safe patient focused care.
- Ability to work on own initiative and as a team member.
- Good time management skills.
- Valid UK driving license with access to a vehicle for work purposes.
- Shows commitment to ongoing personal and professional development.
- Self-motivated.
- Good time management skills.
- Have good interpersonal and communication skills, both verbal and written.
Desirable:
- Evidence of involvement in support / development of less experienced staff.
- Demonstrates knowledge of clinical audit and improvement methodology.
- Experience of working in the community
Package Description
As a Bank Community Nurse, youll be working as part of the HCRG Care Group Team in our Bath, St. Martins Hospital District nursingservice. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:
- £19.38 an hour
- Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
- Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
- HCRG Care Group is pleased to offer access to Wagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
- Working in an environment focused on the highest clinical and quality standards
- Opportunities to work in different areas and various different servicesto gain new knowledge and experience
- Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
- Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
- Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development
- Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
- Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
Person Specification
Qualifications
Essential
- Essential: Nursing Registration (NMC), Nursing degree qualification, Previous experience of working in a healthcare setting as part of the multi-disciplinary team, Able to deal with non-routine and unpredictable nature of the workload and individual patient contact, Proficient in using a variety of IT systems for example SystmOne, word, excel, Able to competently and safely administer medication according to organisation policy, Able to support, supervise, assess, and act as a role model, Passionate about delivering safe patient focused care, Ability to work on own initiative and as a team member, Good time management skills, Valid UK driving license with access to a vehicle for work purposes, Shows commitment to ongoing personal and professional development, Self-motivated, Good time management skills, Have good interpersonal and communication skills, both verbal and written. Desirable: Evidence of involvement in support / development of less experienced staff, Demonstrates knowledge of clinical audit and improvement methodology, Experience of working in the community
Person Specification
Qualifications
Essential
- Essential: Nursing Registration (NMC), Nursing degree qualification, Previous experience of working in a healthcare setting as part of the multi-disciplinary team, Able to deal with non-routine and unpredictable nature of the workload and individual patient contact, Proficient in using a variety of IT systems for example SystmOne, word, excel, Able to competently and safely administer medication according to organisation policy, Able to support, supervise, assess, and act as a role model, Passionate about delivering safe patient focused care, Ability to work on own initiative and as a team member, Good time management skills, Valid UK driving license with access to a vehicle for work purposes, Shows commitment to ongoing personal and professional development, Self-motivated, Good time management skills, Have good interpersonal and communication skills, both verbal and written. Desirable: Evidence of involvement in support / development of less experienced staff, Demonstrates knowledge of clinical audit and improvement methodology, Experience of working in the community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Bath
BA2 5RP
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Bath
BA2 5RP
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Advanced Apprentice - Financial Services (Cash & Salary Overpayments)
Worcestershire Acute Hospitals NHS Trust View all jobs
Posted 26 day(s) ago
Reference: C9365-26-0548-2
Job summary
We currently have an exciting opportunity for an Advanced Apprentice to join our Financial Services team primarily based at Worcestershire Royal Hospital. This post is an ideal opportunity to learn about the financial services side of Finance within the NHS whilst offering individuals the chance to earn a salary, gain valuable work experience and new skills whilst at the same time being supported to achieve their AAT Level 3 qualification. The successful candidate would be enrolled onto the most appropriate level of apprenticeship based on their prior relevant learning. In order to support the successful candidate, sometimes this may require enrolment onto the Level 2 Accounting apprenticeship first in order to gain the required foundational knowledge to support success at Level 3 and beyond. For the right candidate, there would be the option to progress up through the levels of Accounting apprenticeships.
This is an opportunity not only to build your skills and confidence but will also open a wealth of possibilities for your future career within the NHS and its unique workforce.
We are looking for individuals who are enthusiastic, self-motivated, keen to learn and willing to be flexible to meet the changing demands of the service.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Main duties of the job
To support the Financial Services team in providing a comprehensive accounting service which will facilitate the smooth and efficient running of the Finance Department function in compliance with statutory and NHS Improvement guidelines, established accounting concepts and standards along with providing a comprehensive, customer focused, financial service within the Trust.
Work as a member of the team responsible for ensuring the integrity of the general ledger and associated feeder systems in accordance with the Trusts Standing Financial Instructions and internal office procedures.
To support the Cash and Debtors Manager daily input of transactions for the different Trust bank accounts and administration tasks on the Trust Debtors ledger.
To support the Deputy Financial Accountant with the management and reporting of the Trust salary overpayments and associated tasks.
The post has no line management or budgetary responsibility.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£15,600 a year
Contract
Fixed term
Duration
18 months
Working pattern
Full-time, Flexible working
Reference number
C9365-26-0548-2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
Job description
Job responsibilities
Key Duties:
Cash & Debtors
- To assist the Debtors Officer in the production, calculation and collection of debtor payments following the procedures/guidelines within the agreed timescales. Liaise with SBS collections team with issues regarding collection of the debt. Deal with enquiries and correspondence promptly and courteously.
- To input daily cash takings for the Trust catering departments, highlighting any errors or discrepancies and working with the Cash and Debtors Manager and the catering department to resolve.
- Credit card expenditure reconciles the expenditure requests forms against the monthly statement, ensuring all information is complete and accurate.
- Car parking takings input daily car park takings by date, site and machine ensuring that the information matches the machine audit reports and then entering the information into the Trust finance system and checking the information input by the cashiers.
- Card Income for Trust analyses income from bank statements that has been taken from the various card machines in the Trust and ensure it reconciles to the income and charges that are reported on the monthly WorldPay invoices.
- The post holder will be required to input and manipulate financial data into the finance computerised system / database and be able to use, create and update spread sheets accurately, and create reports as required.
- To assist the Accounts Receivable Team in reducing the no. of outstanding debtor invoices, by checking different computerised reports to support SBS and the team
Salary Overpayments
-Support the administration of the salary overpayments process.
- Record and reconcile the monthly charges incurred by the Trust for the use of External Debt Recovery services helping to check accuracy and identify any discrepancies.
- Support the preparation of monthly divisional reports relating to all salary overpayments.
- Monitor and help track invoices paid each month in relation to salary overpayments and debt recovery activity, escalating any issues as appropriate.
- Assist in producing regular management information and reports, under supervision, to support monitoring of recovery performance.
- Maintain accurate and organised records, ensuring all documentation is filed correctly and supports a clear audit trail.
- Support the review of outstanding overpayment balances and aged debt, highlighting items that may require further action.
- Contribute to improving processes by identifying opportunities to enhance reporting, reconciliation, and record keeping.
- Liaise with internal and external teams and escalate queries where needed.
- Handle sensitive employee information in a confidential manner, in line with Trust policies and data protection requirements.
General
-To use the finance computerised systems and be able to interrogate and reconcile, and balancing various control codes / accounts. Support the reconciliation of interfaces from other systems both financial and non-financial into the financial system and provide auditable reconciliation of the feeds.
- Post holder will work within set routines and procedures with supervision and advice will be available as required working within the SFIs and Scheme of Delegations, as well as national and local guidance.
- To assist in reviewing and updating all procedures relating to the duties of this post when appropriate.
- To assist the Financial Services team in all aspects of its day to day duties to ensure deadlines are achieved.
Job description
Job responsibilities
Key Duties:
Cash & Debtors
- To assist the Debtors Officer in the production, calculation and collection of debtor payments following the procedures/guidelines within the agreed timescales. Liaise with SBS collections team with issues regarding collection of the debt. Deal with enquiries and correspondence promptly and courteously.
- To input daily cash takings for the Trust catering departments, highlighting any errors or discrepancies and working with the Cash and Debtors Manager and the catering department to resolve.
- Credit card expenditure reconciles the expenditure requests forms against the monthly statement, ensuring all information is complete and accurate.
- Car parking takings input daily car park takings by date, site and machine ensuring that the information matches the machine audit reports and then entering the information into the Trust finance system and checking the information input by the cashiers.
- Card Income for Trust analyses income from bank statements that has been taken from the various card machines in the Trust and ensure it reconciles to the income and charges that are reported on the monthly WorldPay invoices.
- The post holder will be required to input and manipulate financial data into the finance computerised system / database and be able to use, create and update spread sheets accurately, and create reports as required.
- To assist the Accounts Receivable Team in reducing the no. of outstanding debtor invoices, by checking different computerised reports to support SBS and the team
Salary Overpayments
-Support the administration of the salary overpayments process.
- Record and reconcile the monthly charges incurred by the Trust for the use of External Debt Recovery services helping to check accuracy and identify any discrepancies.
- Support the preparation of monthly divisional reports relating to all salary overpayments.
- Monitor and help track invoices paid each month in relation to salary overpayments and debt recovery activity, escalating any issues as appropriate.
- Assist in producing regular management information and reports, under supervision, to support monitoring of recovery performance.
- Maintain accurate and organised records, ensuring all documentation is filed correctly and supports a clear audit trail.
- Support the review of outstanding overpayment balances and aged debt, highlighting items that may require further action.
- Contribute to improving processes by identifying opportunities to enhance reporting, reconciliation, and record keeping.
- Liaise with internal and external teams and escalate queries where needed.
- Handle sensitive employee information in a confidential manner, in line with Trust policies and data protection requirements.
General
-To use the finance computerised systems and be able to interrogate and reconcile, and balancing various control codes / accounts. Support the reconciliation of interfaces from other systems both financial and non-financial into the financial system and provide auditable reconciliation of the feeds.
- Post holder will work within set routines and procedures with supervision and advice will be available as required working within the SFIs and Scheme of Delegations, as well as national and local guidance.
- To assist in reviewing and updating all procedures relating to the duties of this post when appropriate.
- To assist the Financial Services team in all aspects of its day to day duties to ensure deadlines are achieved.
Person Specification
Other Job Requirements
Essential
- Awareness of confidentiality.
Experience
Essential
- Previous office administration experience.
Desirable
- Experience of working in a Finance Department or General Office.
- Financial Services experience.
Personal Qualities
Essential
- Able to work to rigid deadlines and under pressure.
- Good attention to detail.
- Self-motivated and a positive attitude.
- A team player.
- Able to concentrate when checking, inputting and reconciling data.
- Adaptable to change.
Skills & Knowledge
Essential
- IT literate including spreadsheet skills.
- Good numeracy skills.
- Excellent telephone manner.
- Able to produce accurate and timely work.
- Good organisation and communication skills.
Desirable
- Familiarity with new technology.
Qualifications
Essential
- Minimum 5 O Levels/GCSEs or equivalent grade A-C/4-7/Level 2.
- Has previously studied a Level 2 Accountancy Apprenticeship or NVQ Level 2 Accountancy or Association of Accounting Technicians (AAT Level 2) intermediate level or relevant equivalent experience.
Desirable
- 3 A Levels at grade A-B in relevant subjects e.g. Accountancy, Economics, Maths or Business.
Person Specification
Other Job Requirements
Essential
- Awareness of confidentiality.
Experience
Essential
- Previous office administration experience.
Desirable
- Experience of working in a Finance Department or General Office.
- Financial Services experience.
Personal Qualities
Essential
- Able to work to rigid deadlines and under pressure.
- Good attention to detail.
- Self-motivated and a positive attitude.
- A team player.
- Able to concentrate when checking, inputting and reconciling data.
- Adaptable to change.
Skills & Knowledge
Essential
- IT literate including spreadsheet skills.
- Good numeracy skills.
- Excellent telephone manner.
- Able to produce accurate and timely work.
- Good organisation and communication skills.
Desirable
- Familiarity with new technology.
Qualifications
Essential
- Minimum 5 O Levels/GCSEs or equivalent grade A-C/4-7/Level 2.
- Has previously studied a Level 2 Accountancy Apprenticeship or NVQ Level 2 Accountancy or Association of Accounting Technicians (AAT Level 2) intermediate level or relevant equivalent experience.
Desirable
- 3 A Levels at grade A-B in relevant subjects e.g. Accountancy, Economics, Maths or Business.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Colposcopy Support Secretary/Administration Officer
Cwm Taf Morgannwg University Health Board View all jobs
Posted 26 day(s) ago
Reference: 110-AC206-0926
Job summary
We are seeking an organised and proactive Support Secretary/Administration Officer to join our Colposcopy Service. This important role provides comprehensive, high-quality secretarial and administrative support to the Colposcopy team and wider service.
The successful candidate will work closely with Cervical Screening Wales, Colposcopists, Senior and Lead Colposcopy Nurses, Cytology Nurses, GPs, and patients, ensuring effective communication and smooth service delivery. The post holder may also support and participate in relevant Multi-Disciplinary Team (MDT) meetings.
You will be responsible for managing and prioritising your own workload, using your experience and initiative to provide efficient administrative support in a busy clinical environment.
We are looking for someone with excellent organisational, communication, and administrative skills, who can work independently while contributing positively to a dedicated healthcare team.
This post is fixed term/secondment from October 2026 to October 2027 to cover maternity leave. Anyone wishing to apply for the post as a secondment must seek approval from their Line Manager before applying.
Main duties of the job
Input data on a daily basis, operating CANISC
Participate where necessary in other services run within the department
Undertake typing of correspondence, including clinic letters, medical reports, statistics etc, using audio equipment, for clinical staff within the service.
Use information technology available to provide a comprehensive and efficient service, using Word, Excel, Power Point, Myrddin and Specific service databases as directed.
Participate with preparation of audits by collection of notes and transferring information onto spreadsheets as directed.
Retrieve notes from file on a daily basis for diagnostic purposes
Make appointments and organise meetings as required to attend meetings and take minutes as required
Support staff in the organisation/attendance of Multi Disciplinary Team meetings
Ensure the daily management of pathology results for patients, liaising with relevant Medical Staff, Lead Nurse regarding any correspondence to patients
Deal with sensitive and emotive issues which will require the use of diplomatic, discrete, sensitive, mature and professionals skills at all times
Ensure that principles of Data Protection, Caldicott Standards and Confidentiality are followed at all times
Liaise with internal and external agencies as required.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
110-AC206-0926
Job locations
Prince Charles Hospital
Gurnos Estate
Merthyr Tydfil
CF47 9DT
United Kingdom
Job description
Job responsibilities
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our Croeso Candidate booklet below for more information. If you have these Welsh language skills, please apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our Croeso Candidate booklet below for more information. If you have these Welsh language skills, please apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education / Qualifications / Trianing
Essential
- Good Standard of Education
- RSA / OCR or equivalent in word processing or relevant experience
Experience
Essential
- Experience of working in an office environment
Desirable
- Previous NHS Experience
- Previous Medical Secretary experience
Knowledge, Personal Skills and Abilities
Essential
- Excellent organisational skills
- Excellent telephone manner
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Personal Attributes
Essential
- Ability to work as part of a team and on own initative
Circumstances
Essential
- Flexibility in hours
- Frequent requirement to concentrate
Person Specification
Education / Qualifications / Trianing
Essential
- Good Standard of Education
- RSA / OCR or equivalent in word processing or relevant experience
Experience
Essential
- Experience of working in an office environment
Desirable
- Previous NHS Experience
- Previous Medical Secretary experience
Knowledge, Personal Skills and Abilities
Essential
- Excellent organisational skills
- Excellent telephone manner
Desirable
- Welsh language speaking/listening skills at Level 3 or above
Personal Attributes
Essential
- Ability to work as part of a team and on own initative
Circumstances
Essential
- Flexibility in hours
- Frequent requirement to concentrate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos Estate
Merthyr Tydfil
CF47 9DT
United Kingdom
Employer's website
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos Estate
Merthyr Tydfil
CF47 9DT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 26 day(s) ago
Reference: A2409-26-0002
Job summary
Dr Mirza & Partners has a vacancy for a fixed-term part-time Medical Receptionist, to cover maternity leave for a period of 12 months. The post will commence in October 2026.
We are looking for someone who is enthusiastic, highly motivated with excellent organisation skills to join our friendly, forward-thinking team.
The post is 30 hours per week, in line with the following hours:
Monday 8am-6.30pm
Tuesday off
Wednesday 1.30-6.30pm
Thursday 8am-6.30pm
Friday 1.30-6.30pm
Flexibility will be required to cover shifts between the hours 8am-6.30pm.
This advert may be withdrawn earlier than the closing date, should we receive a sufficient number of applications.
Main duties of the job
Our ideal applicant is enthusiastic, hard-working, and must be able to demonstrate excellent communication skills. You will possess good organisational skills and be able to multi-task in a very busy environment. A background in Primary Care or NHS administration is desirable though not essential as training and support will be available for the right candidate.
About us
A GMS practice based in Bolton within a purpose built (NHS Owned) property.
The practice team comprises of GPs, Physician Associates, Nursing team, PCN Workforce ARRS staff and a supportive admin/ management team.
Our practice is proud to be a regular high QOF achiever, who has also been rated overall Good by CQC.
Registered a list size of 7200 patients and our clinical system is SystmOne TPP.
We are a training practice working with Speciality Training doctors and medical students from University of Manchester and Kings College London.
Our practice location benefits from being close to motorway network with onsite parking.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
A2409-26-0002
Job locations
Pikes Lane Centre
Deane Road
Bolton
BL3 5HP
United Kingdom
Job description
Job responsibilities
Main Responsibilities:
Reception Duties - Overview
To take personal responsibility for ensuring that you are aware of the staff rota including doctors/nurses.
To keep up to date with changes by examining Tasks and Notifications
Ensure the efficiency of the appointment system and monitor flow of patients into consulting rooms and treatment rooms.
Ensure that patients without appointments but who need urgent consultation are seen in a logical and non-disruptive manner.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipt (if required) for the same. Maintain petty cash records.
Respond to all queries and requests for assistance from patients and any other visitors.
Enter requests for home visits onto the visit screen according to practice procedures. Refer to the duty Doctor if necessary.
Assist with processing repeat prescription requests when required.
Check all sample bottles contain patient names and envelopes are sealed.
Action requests for ambulance transportation.
Ensure reception and waiting areas are kept neat and tidy.
Management of appointment system
Be able to demonstrate the ability to use the practice computer appointments system in the following way:
Ensure total familiarity with the appointment system.
Always offer the next available appointment with the preferred Doctor or the next available appointment.
Monitor effectiveness of the system and report any problems.
Making routine appointments with doctors, nurses and clinicians.
Be aware of the various range of services the practice provides and have the ability to make the appropriate appointment.
Cancelling appointments.
Checking patients in on arrival at the surgery.
Ensuring the doctors/nurses aware of patients with special needs e.g. deaf or blind
Being able to direct patients to the appropriate health care professional for telephone triage and log the patients request onto the computer appointment system recording information as per practice protocol.
For all appointment requests ensure that patients records are made available to the appropriate health care professional if necessary.
Dealing with Requests for Home Visits
To be able to demonstrate how home visits are dealt with:
Accurately record request for home visit onto the computer system as per practice policy.
Extracting patients notes from the filing system with a home visit computer print out.
Bringing any emergencies to the attention of the doctor as per practice protocol.
In the event of request for a late visit be aware of the doctor on call and notify appropriately.
Deal with Patient Requests for Registration as per Practice Protocol
Demonstrate the ability to ensure that:
Practice arrangements and formal requirements are explained to patients requesting registration.
They are given an invitation for a new registration check.
They are given a practice leaflet.
Preparation of consulting rooms
- Check that the full range of forms are available including Fit to work notes and prescriptions.
Operation of telephone system
Demonstrate the ability to:
- Ensure confidentiality is maintained whilst receiving and making telephone calls e.g. by demonstrating the ability of putting the caller on hold
- Receive and make calls as required in a quiet, courteous and efficient manner and try and offer help to patients at all times.
- Divert calls and take accurate messages for the most appropriate member of the practice.
- Ensure that the system is operational at the start of each day and switched over to the night service at the end of each day
Message Taking and Liaison
Demonstrate the ability to:
Liaise with secondary care services and the CCG to take messages and pass them on the relevant person concerned as per practice protocol.
Receive and respond to routine and non-routine requests for assistance from patients, carers and others.
Advise patients of relevant charges for private services, accept payment and issue receipts for the same.
Repeat prescriptions
- To understand the repeat prescription system in order to resolve any queries
- Prepare repeat prescriptions for signing by the doctor
- Check for correct name and address and doctor signature before handing to patient.
Management of medical records
- Ensure that the tracer card is dated and noted when a file is retrieved.
- Ensure that records are available for doctors in instances of an urgent consultation.
- Retrieve and re-file records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results etc are passed to the appropriate doctor or prepared for scanning
Ensure that records are kept neat and tidy and in good repair with all the necessary information recorded correctly on the outer cover.
That new patient records received from PCSE are neat and in chronological order.
Be aware of the importance of maintaining accurate medical records in terms of effective patient care and to fulfil legal requirements.
Administrative duties
Open and distribute incoming mail. Questionnaires and forms that require completion should be placed in the appropriate doctors box. Other clinical correspondence should be placed in the clinician not seen tray for scanning.
- Know how to use the practice systems to receive and transmit information electronically including email and text messages.
- Responsible for ensuring appropriate claims are passed to the appropriate person
- Photocopying as required
Processing and sending letters to patients by looking at the recall reports.
- Scanning/coding
- Relief Secretary as required
Ensure path lab results are received via the link and posted to appropriate clinician
Deal with annotations from the clinicians regarding the path lab results and ensure that patients are notified where appropriate by email or telephone. Once the patient is informed mark the result as appropriate.
Administer the photocopying of patients medical records at the request of Solicitors under the Access to Medical Records Act and or Consultants at their request
Computer System
Know how the practice computer is used on a day to day basis by receptionists to input, locate and retrieve data including:
Retrieve patient details by name, DOB, address or NHS number.
Being able to change patient registration details.
Recording of contacts with patient either by telephone or letter as per practice protocol.
Recording of ambulance requests.
Be familiar with and understand the relevant elements of the computer clinical systems e.g. reminders, summary screen, clinical notes, repeat prescriptions and test results.
To process referrals on the Choose and Book software providing appropriate information to the patient.
Ensure that all relevant information is accurately entered onto the computer system in accordance with all practice procedures.
Ensure strict adherence to all computer security procedures.
Special Duties
- Act as a chaperone when required
Any other delegated duties considered appropriate to the post.
Special requirements of the post
- Excellent communication skills
- An ability to use own judgment, initiative and common sense in response to patient requests.
- An understanding, acceptance and adherence to the need for strict confidentiality and compliance to The Data Protection Act
- Keyboard skills and computer literacy
- The ability to work as a team member or to work alone from time to time.
TRAINING REQUIREMENTS:
Knowledge of Patient Confidentiality
New Receptionist Course
Basic Medical Terminology
Basic Read Code
CPR Update
Participate in practice in house training using the Blue Stream Academy Software
Confidentiality
a) Non-Disclosure: Subject to the necessary sharing of information with other health professions, you are required to preserve the confidentiality of patients. You are required to adhere to your professional code of conduct in relation to patient confidentiality. This is in conjunction with Practices Confidentiality Policy. A breach of this Policy may be grounds for your dismissal. This duty to maintain confidentiality applies both during and after your employment with us. A breach of confidentiality while you are employed with us may lead to disciplinary action being taken against you. After termination of employment a breach of confidentiality by you will render you liable to legal action. This does not affect your statutory rights under the Public Interest Disclosure Act 1998.
b) Papers and documents: You must return to us all documents, forms, papers and other records, relating to your employment with us, together with all tapes, discs, keys and computers, immediately on the termination of your employment and you must sign an undertaking that all such property has been returned.
Job description
Job responsibilities
Main Responsibilities:
Reception Duties - Overview
To take personal responsibility for ensuring that you are aware of the staff rota including doctors/nurses.
To keep up to date with changes by examining Tasks and Notifications
Ensure the efficiency of the appointment system and monitor flow of patients into consulting rooms and treatment rooms.
Ensure that patients without appointments but who need urgent consultation are seen in a logical and non-disruptive manner.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed.
Advise patients of relevant charges for private services, accept payment and issue receipt (if required) for the same. Maintain petty cash records.
Respond to all queries and requests for assistance from patients and any other visitors.
Enter requests for home visits onto the visit screen according to practice procedures. Refer to the duty Doctor if necessary.
Assist with processing repeat prescription requests when required.
Check all sample bottles contain patient names and envelopes are sealed.
Action requests for ambulance transportation.
Ensure reception and waiting areas are kept neat and tidy.
Management of appointment system
Be able to demonstrate the ability to use the practice computer appointments system in the following way:
Ensure total familiarity with the appointment system.
Always offer the next available appointment with the preferred Doctor or the next available appointment.
Monitor effectiveness of the system and report any problems.
Making routine appointments with doctors, nurses and clinicians.
Be aware of the various range of services the practice provides and have the ability to make the appropriate appointment.
Cancelling appointments.
Checking patients in on arrival at the surgery.
Ensuring the doctors/nurses aware of patients with special needs e.g. deaf or blind
Being able to direct patients to the appropriate health care professional for telephone triage and log the patients request onto the computer appointment system recording information as per practice protocol.
For all appointment requests ensure that patients records are made available to the appropriate health care professional if necessary.
Dealing with Requests for Home Visits
To be able to demonstrate how home visits are dealt with:
Accurately record request for home visit onto the computer system as per practice policy.
Extracting patients notes from the filing system with a home visit computer print out.
Bringing any emergencies to the attention of the doctor as per practice protocol.
In the event of request for a late visit be aware of the doctor on call and notify appropriately.
Deal with Patient Requests for Registration as per Practice Protocol
Demonstrate the ability to ensure that:
Practice arrangements and formal requirements are explained to patients requesting registration.
They are given an invitation for a new registration check.
They are given a practice leaflet.
Preparation of consulting rooms
- Check that the full range of forms are available including Fit to work notes and prescriptions.
Operation of telephone system
Demonstrate the ability to:
- Ensure confidentiality is maintained whilst receiving and making telephone calls e.g. by demonstrating the ability of putting the caller on hold
- Receive and make calls as required in a quiet, courteous and efficient manner and try and offer help to patients at all times.
- Divert calls and take accurate messages for the most appropriate member of the practice.
- Ensure that the system is operational at the start of each day and switched over to the night service at the end of each day
Message Taking and Liaison
Demonstrate the ability to:
Liaise with secondary care services and the CCG to take messages and pass them on the relevant person concerned as per practice protocol.
Receive and respond to routine and non-routine requests for assistance from patients, carers and others.
Advise patients of relevant charges for private services, accept payment and issue receipts for the same.
Repeat prescriptions
- To understand the repeat prescription system in order to resolve any queries
- Prepare repeat prescriptions for signing by the doctor
- Check for correct name and address and doctor signature before handing to patient.
Management of medical records
- Ensure that the tracer card is dated and noted when a file is retrieved.
- Ensure that records are available for doctors in instances of an urgent consultation.
- Retrieve and re-file records as required, ensuring that strict alphabetical order is adhered to.
- Ensure correspondence, reports, results etc are passed to the appropriate doctor or prepared for scanning
Ensure that records are kept neat and tidy and in good repair with all the necessary information recorded correctly on the outer cover.
That new patient records received from PCSE are neat and in chronological order.
Be aware of the importance of maintaining accurate medical records in terms of effective patient care and to fulfil legal requirements.
Administrative duties
Open and distribute incoming mail. Questionnaires and forms that require completion should be placed in the appropriate doctors box. Other clinical correspondence should be placed in the clinician not seen tray for scanning.
- Know how to use the practice systems to receive and transmit information electronically including email and text messages.
- Responsible for ensuring appropriate claims are passed to the appropriate person
- Photocopying as required
Processing and sending letters to patients by looking at the recall reports.
- Scanning/coding
- Relief Secretary as required
Ensure path lab results are received via the link and posted to appropriate clinician
Deal with annotations from the clinicians regarding the path lab results and ensure that patients are notified where appropriate by email or telephone. Once the patient is informed mark the result as appropriate.
Administer the photocopying of patients medical records at the request of Solicitors under the Access to Medical Records Act and or Consultants at their request
Computer System
Know how the practice computer is used on a day to day basis by receptionists to input, locate and retrieve data including:
Retrieve patient details by name, DOB, address or NHS number.
Being able to change patient registration details.
Recording of contacts with patient either by telephone or letter as per practice protocol.
Recording of ambulance requests.
Be familiar with and understand the relevant elements of the computer clinical systems e.g. reminders, summary screen, clinical notes, repeat prescriptions and test results.
To process referrals on the Choose and Book software providing appropriate information to the patient.
Ensure that all relevant information is accurately entered onto the computer system in accordance with all practice procedures.
Ensure strict adherence to all computer security procedures.
Special Duties
- Act as a chaperone when required
Any other delegated duties considered appropriate to the post.
Special requirements of the post
- Excellent communication skills
- An ability to use own judgment, initiative and common sense in response to patient requests.
- An understanding, acceptance and adherence to the need for strict confidentiality and compliance to The Data Protection Act
- Keyboard skills and computer literacy
- The ability to work as a team member or to work alone from time to time.
TRAINING REQUIREMENTS:
Knowledge of Patient Confidentiality
New Receptionist Course
Basic Medical Terminology
Basic Read Code
CPR Update
Participate in practice in house training using the Blue Stream Academy Software
Confidentiality
a) Non-Disclosure: Subject to the necessary sharing of information with other health professions, you are required to preserve the confidentiality of patients. You are required to adhere to your professional code of conduct in relation to patient confidentiality. This is in conjunction with Practices Confidentiality Policy. A breach of this Policy may be grounds for your dismissal. This duty to maintain confidentiality applies both during and after your employment with us. A breach of confidentiality while you are employed with us may lead to disciplinary action being taken against you. After termination of employment a breach of confidentiality by you will render you liable to legal action. This does not affect your statutory rights under the Public Interest Disclosure Act 1998.
b) Papers and documents: You must return to us all documents, forms, papers and other records, relating to your employment with us, together with all tapes, discs, keys and computers, immediately on the termination of your employment and you must sign an undertaking that all such property has been returned.
Person Specification
Qualifications
Essential
- Evidence of good GCSE qualifications
- Keyboard skills
Desirable
- Educated to AMSPAR level/Customer Care qualification.
- ECDL qualification.
- A levels
Experience
Essential
- Reception/clerical experience with a Primary Care Setting or similar.
- Telephone skills
Disposition/Attitude/Physical
Essential
- Good general health.
- Clean and tidy appearance.
- Clear speech.
- Ability to work alone or as part of a team.
- Self-motivated.
- Ability to cope with stress and pressure from patients and doctors.
- Friendly & Outgoing.
- Patient orientated.
Person Specification
Qualifications
Essential
- Evidence of good GCSE qualifications
- Keyboard skills
Desirable
- Educated to AMSPAR level/Customer Care qualification.
- ECDL qualification.
- A levels
Experience
Essential
- Reception/clerical experience with a Primary Care Setting or similar.
- Telephone skills
Disposition/Attitude/Physical
Essential
- Good general health.
- Clean and tidy appearance.
- Clear speech.
- Ability to work alone or as part of a team.
- Self-motivated.
- Ability to cope with stress and pressure from patients and doctors.
- Friendly & Outgoing.
- Patient orientated.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dr Mirza & Partners
Address
Pikes Lane Centre
Deane Road
Bolton
BL3 5HP
United Kingdom
Employer's website
Employer details
Employer name
Dr Mirza & Partners
Address
Pikes Lane Centre
Deane Road
Bolton
BL3 5HP
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: A2966-26-0012
Job summary
We are looking for an enthusiastic pharmacist that is committed to maximising Health outcomes for our patients.
The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of pharmacists in general practice. In this role they will be supported by a senior clinical pharmacist who will develop, manage and mentor them.
The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
Main duties of the job
This will be a direct patient facing role supporting the delivery of Primary Care Network service specification such as structured medication reviews in addition to supporting the day to day prescribing functions for day to day work.
About us
Horwich Primary Care Network comprises of three GP surgeries working together to provide, Primary Care Services across the Horwich Locality.
We have an exciting opportunity for a forward thinking individual to join, our growing pharmacy team, that comprises of pharmacists and pharmacy technicians.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2966-26-0012
Job locations
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Job description
Job responsibilities
Job Summary:
The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of pharmacists in general practice.
The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice(s).
The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.
The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
Job description
Job responsibilities
Job Summary:
The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of pharmacists in general practice.
The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice(s).
The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.
The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice.
Person Specification
Qualifications
Essential
- Masters degree in pharmacy (MPharm) (or equivalent)
- Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience
- Independent prescriber or working towards/intent of gaining independent prescribing qualifications
Experience
Essential
- In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
- An appreciation of the nature of GPs and general practices
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communication complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
- Good IT skills
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate
- Able to work under pressure and to meet deadlines
- Produce timely and informative reports
- Gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers
- Work effectively idependently and as a team member
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Minimum of 2 years post qualification experience
Other
Essential
- Self-Motivation
- Adaptive
- In date CRB
- Safeguarding audit and children level three
- Information Governance toolkit completion
- Immunisations Status
- Basic life support training
- Mandatory registration with General Pharmaceutical Council
Desirable
- Full Driving Licence
- Membership of the Royal Pharmaceutical Society
- A member of or working towards Faculty membership of the Royal Pharmaceutical Society
Person Specification
Qualifications
Essential
- Masters degree in pharmacy (MPharm) (or equivalent)
- Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience
- Independent prescriber or working towards/intent of gaining independent prescribing qualifications
Experience
Essential
- In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
- An appreciation of the nature of GPs and general practices
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrate the ability to communication complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
- Good IT skills
- Able to obtain and analyse complex technical information
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate
- Able to work under pressure and to meet deadlines
- Produce timely and informative reports
- Gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers
- Work effectively idependently and as a team member
- Demonstrates accountability for delivering professional expertise and direct service provision
Desirable
- Minimum of 2 years post qualification experience
Other
Essential
- Self-Motivation
- Adaptive
- In date CRB
- Safeguarding audit and children level three
- Information Governance toolkit completion
- Immunisations Status
- Basic life support training
- Mandatory registration with General Pharmaceutical Council
Desirable
- Full Driving Licence
- Membership of the Royal Pharmaceutical Society
- A member of or working towards Faculty membership of the Royal Pharmaceutical Society
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bolton Community Practice C.I.C
Address
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Employer's website
http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bolton Community Practice C.I.C
Address
Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Employer's website
http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 27 day(s) ago
Reference: A2617-26-0012
Job summary
Do you want to be part of your local community, helping patients get the right care in the right place by the right people? Are you kind, compassionate and enjoy a challenge?
At The Orchard Practice, Chessington and Churchill Medical Centre, Kingston, we are recruiting for a full and part-time, roles in our first contact administration team.
The team is responsible for dealing with patients face to face and over the telephone, ensuring they see the right member of our Practice team, as well as dealing with queries from patients and healthcare staff alike.
The world of General Practice is busy, often challenging, but also very rewarding. If you think you are the right person to join our team, please apply. All successful applicants will be subject to a DBS check.
Main duties of the job
1. Greet patients and visitors to the practice.
2. Book in patients and visitors in line with practice appointments and visitors procedures.
3. Respond and/or redirect all patient and visitor requests accordingly.
4. Ensure computerised appointment system is up to date.
5. Booking, amending and cancelling patient appointments.
6. Set-up of new patients onto the computer system, including amendment of new patient
7. Sort and distribute post and results for scanning or filing as appropriate
8. Completion of authorised prescriptions and their distribution
9. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
10. Ensure computerised links system is updated
Main duties of the job
Provide a warm and welcoming point of contact for the practice community
Assist in the smooth operation of the day-to-day running of front-of-house and telephone services
Proactively communicate information between relevant patients, carers, doctors, and other professionals
Ensure timely follow-up and action for patients
Deal with incoming queries from patients and third parties
Organise in-practice appointments, follow ups or other actions to provide high quality, compassionate care to our patient population
Specific shift pattern:
Monday Off
Tuesday 07:45 - 18:30
Wednesday 07:45 - 13:15
Thursday 07:45 - 13:00
Friday 07:45 - 18:30
About us
We offer all of our staff competitive rates of pay, NHS Pension Scheme, a corporate rewards package and career development opportunities.
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2617-26-0012
Job locations
Churchill Medical Centre
Clifton Road
Kingston Upon Thames
Surrey
KT2 6PG
United Kingdom
Orchard Practice
Orchard Gardens
Chessington
Surrey
KT9 1AG
United Kingdom
Job description
Job responsibilities
Administration duties: scanning incoming post and patient communications
Manage any admin requests through ANIMA (Triage system) such as medical letters and report requests.
Assist with signposting patients to appropriate community or local services, alongside social prescribers.
Action and follow death protocol procedure allowing a smooth process for families or close relatives.
Manage incoming medical reports (medical record requests) from patients and third parties.
Assist with and ensure patients participate in local or national screening programmes.
Pro-actively ensure patients participate in vaccination opportunities such as flu, shingles, or childhood immunisations.
Organise and prioritise own workload.
Monitor tasks to ensure they are completed and care delivered through regular audit of the clinical system.
Directly liaise with multi-agencies to coordinate care for patients.
Support patients and carers; collect feedback on their experiences.
Support the PCN practices to deliver on QOF, KPIs and locally commissioned enhanced services.
Run 2WW audit
RIP letters
Email referrals
Chase SCP (tasks from Pharm)
Distribute and store deliveries of stock
Process patient registration queries, including GP2GP and deductions
Provide basic documentation to patients, such as statement of fact letters and medical record summaries
Promote and process use of online services, including proxy services
Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times by documenting/adhering to patient consent requests
Job description
Job responsibilities
Administration duties: scanning incoming post and patient communications
Manage any admin requests through ANIMA (Triage system) such as medical letters and report requests.
Assist with signposting patients to appropriate community or local services, alongside social prescribers.
Action and follow death protocol procedure allowing a smooth process for families or close relatives.
Manage incoming medical reports (medical record requests) from patients and third parties.
Assist with and ensure patients participate in local or national screening programmes.
Pro-actively ensure patients participate in vaccination opportunities such as flu, shingles, or childhood immunisations.
Organise and prioritise own workload.
Monitor tasks to ensure they are completed and care delivered through regular audit of the clinical system.
Directly liaise with multi-agencies to coordinate care for patients.
Support patients and carers; collect feedback on their experiences.
Support the PCN practices to deliver on QOF, KPIs and locally commissioned enhanced services.
Run 2WW audit
RIP letters
Email referrals
Chase SCP (tasks from Pharm)
Distribute and store deliveries of stock
Process patient registration queries, including GP2GP and deductions
Provide basic documentation to patients, such as statement of fact letters and medical record summaries
Promote and process use of online services, including proxy services
Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times by documenting/adhering to patient consent requests
Person Specification
Experience
Essential
- Demonstrable experience of working with patients
Desirable
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Experience of working with or in general practice
- Working in a multi-disciplinary setting where influence and negotiation is required
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work)
Qualifications
Essential
- GCSE level maths and English or equivalent
- Demonstrable commitment to professional and personal
- development
Desirable
- NVQ Level 2 Business Administration (or relevant experience)
Person Specification
Experience
Essential
- Demonstrable experience of working with patients
Desirable
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Experience of working with or in general practice
- Working in a multi-disciplinary setting where influence and negotiation is required
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work)
Qualifications
Essential
- GCSE level maths and English or equivalent
- Demonstrable commitment to professional and personal
- development
Desirable
- NVQ Level 2 Business Administration (or relevant experience)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Churchill Medical Centre
Address
Churchill Medical Centre
Clifton Road
Kingston Upon Thames
Surrey
KT2 6PG
United Kingdom
Employer's website
https://www.churchillmedicalcentre.com/ (Opens in a new tab)
Employer details
Employer name
Churchill Medical Centre
Address
Churchill Medical Centre
Clifton Road
Kingston Upon Thames
Surrey
KT2 6PG
United Kingdom
Employer's website
https://www.churchillmedicalcentre.com/ (Opens in a new tab)
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