Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Professional qualification to Masters level or equivalent professional education in a relevant field
• Training in leadership and management skills in an NHS setting

Experience

Essential

• Professional knowledge plus additional specialist, management knowledge
• Considerable experience and knowledge with operational service management
• Leadership skills gained through previous experience and/or in house training
• Knowledge of statutory and legal frameworks within health and social Care
• Knowledge of Business Planning processes
• Experience as a senior manager including multi-disciplinary team management
• Developing effective networks and partnerships and stakeholder engagement
• Evidence of delivery and a track record of success
• Experience of delivering significant change within a clinical environment.
• Training in Change management

Desirable

• Knowledge of the area of the Collaborative
• Experience of the area of the Collaborative
• Experience in leading investigations

Knowledge

Essential

• Highly developed operational management knowledge acquired through a combination of in-depth experience and post graduate study
• Knowledge of change management and strategies and experience of implementing change
• Knowledge of modernisation techniques such as capacity and demand studies
• Knowledge of NHS agenda and impact on service
• Knowledge of Trust wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on call duties

Desirable

• Equality impact assessments

Skills & Aptitudes

Essential

• Ability to effectively analyse situations and information to inform decisions including analysing data and statistics and other available information
• Experience of leading, coordinating and organising teams
• Experience of managing, monitoring and controlling budgets
• Experience and achievement in meeting performance targets
• Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
• Effective written / report writing skills.
• Computer literate for a range of software packages including word, excel, PowerPoint
• Ability to network and build effective and co-operative working relationships across organisational and professional boundaries
• Planning and organisational skills including development and implementing strategic service and business planning
• Judgement and analytical skills required to deal with clinical and non-clinical services
• Resilient, able to challenge as well as deal with challenge
• Able to work under pressure and to tight deadlines.
• Ability to negotiate and influence others.
• Able to manage conflict.
• Project management skills
• Establish visibility and credibility in equal measure across all localities.
• Coaching and mentoring skills
• Political awareness

Personal Circumstances

Essential

• Time management, prioritisation and organisational skills
• Confidence, decisiveness, initiative and high self-motivation

Other Requirements

Essential

• Ability to travel independently across Cumbria.
• Participate in any on-call arrangement or shift system on site which is associated with this role, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery.
• Post holder will be expected to work across multiple sites

Desirable

• Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities:

• In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Person Specification

Qualifications

Essential

• Full GMC registration, licence to practise; on the GP Register (CCT/MRCGP or equivalent).
• Inclusion on the NHS England Medical Performers List (or eligible) with no conditions that preclude independent practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Andrews Medical Practice

Address

50 Oakleigh Road North

London

N20 9EX

United Kingdom

Employer's website

https://www.standrewsmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Evidence of Level 2 on both Maths & English qualifications ( CSE Grade 1/ GCSE Grades 4-9 or A* -C / Level 2 Functional Skills / O Level grade A-C / Level 2 National Certificate / Level 2 National Diploma / Level 2 ESOL )
• *Evidence of completion of Level 3 Qualification or above in Health / Social Care or Hospitality & Catering ( BTEC/ CACHE Level 3 Award / Level 3 Certificate or Diploma ) or 2 A levels or equivalent experience of working in the NHS in a patient/public facing role in health / care or hospitality & catering
• *Evidence of completion of training associated with employment in a role associated with health / care / hospitality or catering i.e. : Customers service/ Food Hygiene / Care Certificate/ Health & Safety i.e. COSHH
• *Evidence of completion of "in house" training associated with employment, via on-line training platforms, Moodle, in house training etc.

Experience

Essential

• *Considerable experience of working in a health/ care role or hospitality/ catering role which is customer facing in an NHS or health / care provider role as part of a multi-disciplinary team
• *Experience of undertaking audit of stock and replenishment of supplies
• *Can demonstrate understanding of the roles which make up the team of health and care staff within a hospital setting
• *Can demonstrate understanding of the following :
• oHealth & Safety
• oInfection prevention control practice
• oFood hygiene practice /standards
• oMoving and handling
• oCustomer service /care skills
• *Can demonstrate awareness and understanding of how they may be exposed to distressing situations associated with hospital patient care
• *Can demonstrate understanding of how this role contributes to patient health and wellbeing
• *Can demonstrate understanding of Equality , diversity and inclusion and how this relates to this role
• *Can demonstrate an understanding of Safeguarding and how this relates to the role
• *Can demonstrate how data protection and confidentiality relate to the role
• *Understands and supports ward / service routine and structures.
• *Participates in training associated with the role.
• *Supports / trains and educates new staff on the role / duties associated with the role.

Additional Criteria

Essential

• *Good standard of written / verbal communication in English
• *Basic IT / Computer skills
• *Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• *Evidence of time management skills and ability to prioritise workload
• *Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• *Can demonstrate experience and insight into how to evaluate own strengths & development needs, seeking advice where appropriate
• *Ability to deal with non-routine and unpredictable nature of the workload
• *Able to recognise and resolve routine issues referring to others for advice / support where appropriate
• *Willingness to undertake training / education associated with the role and can articulate how this relates to this role i.e. Health & Safety / COSHH
• *Good customer service skills
• *Positive and flexible attitude to work , solutions focused but recognises boundaries of the role
• *Patient focused and can demonstrate clear reasoning behind their application which is patient centred
• *Ability to use own initiative
• *Reliable , flexible , able to remain calm and clear headed when faced with a challenging or difficult situation
• *Understands when there is a requirement to escalate concern to a registered health care professional
• *The post holder may work a range of shift patterns across a 7 day week including public holidays ; shift patterns will be detailed by the dept/ unit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Main duties and Responsibilities

To have a high level of understanding of the effect of prematurity, congenital conditions and difficulties at birth on both the individual and family unit.

To work as an autonomous practitioner and be professionally and legally responsible and accountable for all aspects of your own work, including the management of patients in your care.

Using highly specialist knowledge, practical skills, assessment tools and communication skills to assess and determine diagnosis of conditions with which high risk infants may present.

To interpret and analyse clinical and non-clinical facts and work with parents, carers to design and implement an individualised development programme for infants identified with or at higher risk of developmental difficulties, to promote the infants developmental abilities.

To provide high quality physiotherapy using highly advanced specialist clinical knowledge and skills to carry out effective, safe, and evidence-based treatment.

To demonstrate the ability to assess family understanding of treatment proposals, gain valid information consent and have the capacity to work within a legal framework with patients who lack capacity to consent to treatment.

To play an active role in the Neurodevelopmental Review clinic alongside the Medical Neonatologist.

To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals, to promote understanding of the aims of physiotherapy, and to ensure a consistent approach to patient care.

To act as a highly specialist source of expertise in the musculoskeletal and neurological management of neonates.

To represent the trust externally (locally and regionally) regarding physiotherapy services provided to neonatal patients.

To delegate work to, and provide highly skilled training, supervision and support for less experienced staff to promote skill mix, improve patient care, and facilitate staff and service development.

To maintain accurate, comprehensive and up to date documentation, in line with legal, trust, department and Chartered Society of Physiotherapy requirements for each patient.

To communicate assessment and treatment results to the appropriate disciplines int he form of informative verbal and written reports and discharge summaries to other agencies, for example Consultants and other AHP's and support more junior staff to do likewise.

to provide highly skilled training/support and supervision for undergraduate physiotherapy students, facilitating the development of a clinically effective workforce and to promote the trust as a potential employed.

Identify and implement innovative ways of working within the speciality. Promote and develop the use of evidence-based practice to improve the outcomes of patient care.

To frequently be able to demonstrate the ability to convey sensitive patient information to the parent/carer regarding the patients condition. To be able to deal with emotionally upset parents/carers in an empathetic manner.

To be responsible for maintaining competency to practice through Continuous Professional Development activities and maintain a portfolio which reflects personal and professional development and evidence of learning beyond registration. To facilitate and encourage more junior staff to do the same.

To reflect and evaluate own work and current practice using evidence based practice projects, audit and outcome measures. Make recommendations for change, according to clinical governance requirements and strive to improve standards and ensure best practice.

To be responsible for inducting and teaching student Physiotherapists to graduate level on physiotherapeutic skills and knowledge within paediatric neurological care, assessing and evaluating performance against university criteria.

To provide specialist neurological/neurodevelopmental teaching to higher education institutions as required.

Provide support, guidance, clinical education and teaching to more junior staff. Assess and evaluate their competence, performance assessment and appraisal.

Be actively involved in professional clinical groups, such as CSP Clinical Interest Groups e.g. ACPC - Neonatal Group Peet Review Groups and other professional development activities across the region.

To participate in the departmental appraisal scheme as an appraiser and appraisee and be responsible for complying with agreed personal development plans to meet the required knowledge and skills.

To participate in audit and the measurement outcomes, according to Clinical Governance requirements.

To comply with the Ethical Code of the Physiotherapy Profession.

Work within the Trust clinical guidelines and Chartered Society of Physiotherapy Standards.

Convey and present specialist, complex information, written or verbal, formally or informally, as appropriate. Report appropriate clinical information to senior staff. Ensure that written documentation is kept in respect of all investigations and incidents.

Be a visible point of contact for patients, visitors, relatives and staff, acting as a resource for problems and able to clearly present the patients point of view to others. Receive and investigate any complaints received.

To formulate guidelines, pathways and policies, frameworks and competency documents as needed to formalise practice in line with best evidence based care.

Lead on the development of team objectives.

Participate in the interviewing and selection of new staff.

Participate in objective setting and business planning for the directorate.

Respond to change initiatives in a positive manner.

Lead the development of the specialist service and act as a change agent. Whilst

encouraging others to be innovative and adaptable in their approach to change.

Manage resources in an efficient and effective way, where necessary influencing budgets held by senior managers using expert knowledge and judgement.

Promote the health and safety of patients, staff and the public by taking responsibility within their working environment(s) for identifying risks/hazards and implementing control measures.

Comply with Infection Control policies and ensure that staff patients and visitors are appropriately informed and advised. Maintain a clean and safe environment.

Facilitate the development of individual staff and the physiotherapy team using specialist education and training considering both the needs of the service and the aspirations of individual practitioners, within the Trust and across the wider health care community.

Make use of all available methods of communication to build and develop effective communication networks and processes both within the trust and across the healthcare community.

Responsibility for completion of staff rotas to ensure adequate cover for the service.

Where necessary be responsible for the day-to-day management and development of the physiotherapy team within the specialism.

To comply with Trust, Divisional and Service specific policies and procedures.

To be responsible for keeping up to date with own Mandatory Training including Basic Life Support, Risk Management, Adult and Paediatric Basic Life Support, Manual Handling, Fire, Infection Control and Safeguarding.

Key Working relationships

Internal

• Neurological Paediatrician
• Paediatricians across UHDB Trust
• Nurse & Physiotherapy Specialists
• Senior management team for division
• Patients and carers
• Other members of the multi-disciplinary team
• Outpatient department staff
• Medical secretaries
• Psychological services

External

• Social services
• Health Visitors
• Community based therapy staff
• Neonatal Home Care Team
• Patients and carers
• Allied health professionals- SALT, orthotics, podiatry
• GPS, practice managers and staff
• Community nurses
• Psychological services
• Voluntary and statutory agencies

Person Specification

Education, Training and Qualifications

Essential

• Current HCPC registration
• BSc (Hons) Physiotherapy degree
• Evidence of relevant postgraduate qualifications or CPD based activities in the field of neurodevelopment including completion of the online HEE Neonatal Physiotherapy Foundation Modules
• IT literacy
• Member of CSP
• Member of specialist interest group i.e APCP or other Paediatric SIG
• Experience of using local IT systems - PACS, Clinical Whiteboard
• Evidence of continuous professional development to Masters level or equivalent level of education, training or experience

Knowledge and Experience

Essential

• Extensive post qualification clinical experience in Paediatric Physiotherapy, within a range of specialisms
• Significant experience at Band 6 level
• Experience of working on an acute Paediatric ward
• Evidence of clinical experience of responsibility for a caseload of inpatients and outpatients with neurological and neurodevelopmental conditions
• Extensive theoretical knowledge of anatomy, physiology, pathology and applied treatment techniques in relation to neurological impairment and physiotherapy
• Basic theoretical knowledge of anatomy, physiology and pathology for musculoskeletal and respiratory conditions and their management
• Up to date knowledge of national and local guidelines, policies and procedures etc for clinical speciality
• Experience of audit and service evaluation/service development projects
• Experience of providing advice, training and support in relation to the clinical specialism to other i.e. therapy staff, other health professionals, students etc.

Desirable

• Experience of working with Neonates in NICU and SCBU
• Completed research or contributed to research based projects

Skills

Essential

• Highly specialised and effective assessment and clinical reasoning skills, prioritising problems, assessing associated risks and taking appropriate action within the specialist area of practice
• Highly specialised handling and observation skills for the assessment of neonatal patients
• Ability to formulate a specialised individual or specialist programmes/package of care for patients with neurological or neurodevelopmental conditions
• Ability to analyse information from a range of sources e.g. x rays, CT and MRI
• Mentor/preceptor/clinical supervisor to all grades of staff and students
• Effective manager of resources and promotes safe use of equipment. Advises on and orders supplies in relation to the clinical specialism
• The ability to prioritise effectively and assist others to do likewise
• Data collection and interpretation around service demands and areas of need and presentation of findings as required to Trust and wider health community
• Possesses the mental effort required for frequent concentration required in routine and in unpredictable work situations
• Possess the physical effort required to be able to perform the full range of physiotherapy duties

Desirable

• Training and experience of operational management of staff
• Skills in use of a range of standardised tools relevant to neonatal care (Prechtl, Bayley)

Communication and Interpersonal Skills

Essential

• Passionate and committed to bringing our Dedicated to excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
• Accurately maintains patient/staff records
• Communicates highly complex condition related, sensitive information to patients/relatives an carers across the wider healthcare community
• Develop relationships between Acute Trust and Community colleagues across the region that aids the strategic development of Neurological services for patients
• Skills in negotiation, persuasion, motivation, reassurance, facilitation and influencing
• Understands and overcomes barriers to communication and acceptance
• Manages own specialist workload within the clinical area, prioritising as necessary
• Ability to work to deadlines as required
• Provides clinical supervision and support and guidance to other staff in clinical specialism

Key Competencies/Personal Qualities and Attributes

Essential

• Incorporates Trust valued and behaviour into professional practice
• Works within professional codes of practice
• Follows national, Trust policies and procedures and ensure other members of staff do likewise
• Appropriately uses empathy and compassion when dealing with distressing and emotional circumstances relating to patients, relatives and staff
• Challenges discrimination and promote equality of opportunity for all
• Physical skills and ability to ensure accuracy and dexterity required for clinical procedures
• Standard keyboard skills
• Car driver
• Able to work in an environment where there is exposure to unpleasant working conditions and hazards that are unavoidable
• To be an independent decision-making practitioner
• Ability to undertake intense concentration when undertaking detailed patient assessments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

University Hospitals of Northamptonshire

Northamptonshire

Kettering

NN16 8UZ

United Kingdom

Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

MAJOR DUTIES AND RESPONSIBILITIES

Reception Duties

Utilise computer system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms

To make new or follow-up appointments over the telephone or in person in accordance with the Practice Policy

Ensure that patients who need urgent appointments are seen in accordance with the Practice Policy

To answer general enquiries in person or on the telephone, explaining surgery procedures.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring procedures are completed.

To receive written repeat prescription requests and to issue repeat prescriptions and set out for doctors to check and sign before collection.

Advise patients of relevant charges for private services, accept payment and issue receipts for same.

Respond to all queries and requests for assistance from patients and other visitors

Action requests for ambulance transportation

Take appropriate action for booking interpreters

Relay messages in accordance with Practice Policy

Receive samples over the desk and store in accordance with Practice Policy until collection

Ensure reception and waiting areas are kept neat and tidy and stocked with relevant patient information

MANAGEMENT OF APPOINTMENT SYSTEM

Ensure total familiarity with all appointment systems in effect

Book appointments and recalls

Monitor effectiveness of the system and report any problems to your manager

OPERATION OF TELEPHONE SYSTEM

Answer external and internal telephones promptly

Receive and make calls as required. Divert calls and take messages as appropriate.

Ensure that the system is operational at the beginning of the day

To receive and accurately record messages for GPs, nurses and any other staff

To deal with patient requests for test results

MANAGEMENT OF MEDICAL RECORDS

Retrieve and re file records as required, ensuring strict alphabetical order is adhered to.

Ensure correspondence, reports, results etc are filed in correct order

Ensure new records are merged with old notes in line with practice policy

Ensure records are kept neat and tidy and in good repair with necessary information recorded correctly on the cover.

To complete necessary documentation for all patients, registered and non-registered making sure all registration forms, new medical records, immunisation cards, summary cards, change of address and temporary registration forms are all complete before the patient see the doctor or nurse

SCANNING

To scan all documents in accordance with the Practice PolicyTo file all scanned documents in the appropriate filing system

START AND END OF PROCEDURES

Open up the premises at the start of the day, and make all necessary preparation to receive patients.

GENERAL

To operate the practice computer, maintaining accurate patient registration details, printing prescriptions making appointments etc.

To act as chaperone on occasions for the doctors or nurses.

To attend training when organised by the Practice Manager

To attend meetings with the Reception Manager and/or Practice Manager when necessary

To assist with mailings and patient recall letters

Photocopy, fax and distribute literature

Shredding confidential material

Opening and distributing post

Any other duties appropriate to the grade

The post holder may be required to change his/her principal responsibilities at any time should the needs of the organisation so demand.

Person Specification

Experience

Essential

• Reception and/or Administration experience
• Team working

Desirable

• Experience of working in a healthcare environment, ideally Primary Care
• Customer Service experience

Skills

Essential

• IT literacy and Clerical skills
• Verbal and written communication skills
• Able to help maintain good communication amongst all members of the team
• Able to work in a busy practice and cope with a variety of demands from patients and professionals
• Able to multi task and remain calm under pressure
• Able to deal with patients and the public face to face and on the telephone in a pleasant, professional and helpful manner.
• Fast learner, able to think on your feet

Desirable

• Familiarity with medical IT system such as EMIS Web.

Knowledge & Understanding

Essential

• Understanding of the need for confidentiality in the workplace
• Understanding of and commitment to Equal Opportunities policies

Desirable

• Understanding of the issues and difficulties faced by the NHS and General Practice in particular

Qualifications

Essential

• English and Maths GCSE minimum grade C, or equivalent

Desirable

• A levels or higher education.
• Professional training

Personal Qualities

Essential

• Ability to work under pressure and respond to different demands quickly and effectively.
• A willingness to learn and work in a flexible manner
• Well organised and motivated
• Supportive and empathetic
• Ability and willingness to work as part of a team and contribute positively to the overall development of the team and the practice.

Desirable

• Enthusiasm for and commitment to working in a Primary Health Care Team environment and providing excellent patient services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St. George's Medical Centre

Address

7 Sunningfields Road

London

NW4 4QR

United Kingdom

Employer's website

https://www.stgeorgesmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

• oEvidence of a recognised Childcare qualification e.g. Diploma in Childcare & Education (NNEB) or Diploma in Childcare Studies (BTEC) or NVQ Level 3 in Childcare & Education or NVQ Level 3 in Early Years Care & Education
• oEvidence of relevant continuing professional development

Desirable

• oDegree level qualification in childcare
• oSpecialist training in infant mental health e.g. Solihull Approach
• oQualification in Paediatric Basic Life Support
• oTraining in Video Interactive Guidance and Circle of Security
• oQualification / training in additional specialist skills e.g. baby massage, weaning, breastfeeding support, PIIOS, NBO

Experience

Essential

• oExperience of working with women/ birthing people in the antenatal and postnatal periods, including babies ages 0-24 months
• oExperience working with partners and carers
• oEvidence of working in a multi-agency or multi-disciplinary setting
• oExperience of observing and assessing the monther/parent-infant relationship
• oExperience of facilitating parent and infant interventions
• oExperience of supporting women/birthing people with mental health difficulties in the perinatal period
• oExperience of working in a multi-racial/cultural community and of working with interpreters

Desirable

• oExperience of working with vulnerable and hard to reach families
• oExperience of working within a community setting
• oExperience of facilitating groups

Knowledge

Essential

• Robost knowledge of childcare and child development, specifically ages 0-24 months
• Up to date knowledge and awareness of recent research and current best practice in child care
• Knowledge of legislation and national directives/policies relating to young children
• A good working knowledge of attachment theory and parent/infant bonding
• Knowledge of safeguarding policies and procedures including an understanding of issues around information-sharing in relation to Child Protection and Children in Need
• Knowledge & understanding of contributions of other disciplines and professionals to a multi-agency service

Desirable

• Be able to demonstrate a clear knowledge and understanding of perinatal mental illness and its implications for babies and children

Personal Qualities

Essential

• Ability to demonstrate empathy towards individuals with a mental health problem as well as show a positive attitude towards mental health care
• Able to work well with other professional groups
• Ability to deal with stress appropriately and work under pressure
• Good attendance record
• Commitment to life-long learning

Desirable

• Full UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West London NHS Trust

Address

Tri-Borough Perinatal Mental Health Service

Hounslow House

7 Bath Road Hounslow

TW3 3EB

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifications

Essential

• 3 GCSEs at grade 4 or above including English or equivalent qualification
• Administrative Qualification or equivalent demonstrable experience

Experience

Essential

• Experience of communicating within high-pressured environment with different stakeholders.
• Experience of having a varied task load and following operational policies.
• Working as part of a larger high-performing team
• Working in an autonomous role and following operational processes.
• Experience of having a varied task load and following operational policies.

Desirable

• Experience of working within a call centre environment (including shift work).
• Experience of working within an emergency service or the NHS.

Skills and Knowledge

Essential

• Competent in keyboard skills.
• Use of information technology (such as Windows-based systems, databases and software applications including telephony).
• Excellent communication skills (listening, verbal and written).
• Attention to detail and accuracy.
• Ability to deal with a varied workload that will be delegated on a shift-by-shift basis.

Personal Qualities, Abilities and Attributes

Essential

• High standards of professionalism.
• Able to work under pressure from the role, including time, pace, and demand.
• Be able to manage own performance and identify improvements where needed.
• Able to work as part of a multidisciplinary team.
• Able to respond positively to feedback to improve the personal service they are providing.
• Remain calm under pressure.
• The ability to record information accurately.
• Good time management.
• Uphold the Trust Core Values
• Maintain confidentiality and be able to manage highly sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Bedford

EEAST, Hammond Road

Bedford

MK41 0RG

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for further information about the Staff Nurse position available at WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

• 1st Level NMC Registration
• Evidence of Professional Development
• Suitable for newly qualified or experienced staff nurse
• Experience of maintaining accurate records
• Relevant clinical knowledge and experience

Desirable

• Act as a practice supervisor
• Willing to undertake Practice Assessor Training
• Relevant Degree or willing to register to work towards degree
• NHS Experience
• Awareness of Health Policies and the changing NHS environment
• Relevant or willingness to undertake relevant module/course

Knowledge and Skills

Essential

• Awareness of evidence based practice
• Good organisational/time management skills
• Ability to deal with an acute workload
• Good communication skills written and verbal
• Ability to recognise the importance of team work
• Competent in organising/prioritising own workload and that of others
• Ability to communicate confidently and effectively at all levels
• Ability to problem solve

Desirable

• Teaching Experience: o Student nurse assessor/supervisor o Evidence of ability to act as a preceptor/mentor to new staff o Evidence of involvement in producing teaching strategies/packages
• Managerial/Clinical Skills: o Relevant clinical knowledge/experience of the specialty o Evidence of an initiative which has changed or enhanced clinical practice o Competent in organizing own workload and that of others
• Good problem solving abilities
• Good time management
• Awareness of Health Policies and the changing NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wirral University Teaching Hospitals NHS Trust

Address

Emergency Department, Arrowe Park Hospital

Arrowe Park Road

Upton

CH49 5PE

United Kingdom

Employer's website

https://www.wuth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Oversee the conduct/ contribute to the assessment process, as well as the observation and on-going assessment, providing accurate and timely feedback.

Conduct risk assessment of the individual and of the potential hazards in the service users environment.

Attend multi-disciplinary meetings i.e. referral / review / business.

Report and document incidents as required.

Conduct and oversee physical health care checks and act upon findings.

Responsible for administration of medications, assessment of side effects, review concordance and clinical effectiveness of medication regime in line with Trust policy including safe transportation and storage of medicines, checking receipt, storage of medicines in medicine cupboard.

Provide education around the medication prescribed, side effects, actions and aids to compliance.

Provide education and support to develop service users understanding of mental illness and training packages for staff.

Please see full Job Description and Person Specification attached

Person Specification

Esential Criteria

Essential

• Professional health or social care qualification e.g. Social Work, Occupational Therapy, RMN, RNLD and registration with relevant governing body Qualification at degree level or equivalent Experience in managing and resolving conflicts between professionals and teams In-depth knowledge of Crisis working.
• Extensive experience in leadership role In depth knowledge of wider policy and service issues relating to mental health Experience of working in the community settings in a senior practitioner role. Experience of working with service users with complex care needs requiring higher levels of expertise. Understanding and knowledge of Crisis Care Concordat and associated strategy. Knowledge of Safeguarding Children and Vulnerable Adults Procedures Experience in of working closely and developing relationships with senior medical nursing social and clinical staff. Experience in developing relationships and working in partnership with statutory agencies at a management level. Extensive knowledge and experience of organisation development. Ability to communicate clearly and effectively through formal presentation to others. Negotiation skills in the management of conflict across a range of situations, including the resolution of complaints which may involve diffusion of hostility and aggression. Proven ability to work with service users and carers who are distressed To demonstrate a 'can do' approach that is practical, decisive and has a positive outcome. Ability to embrace and champion change Experience of managing budgets Skills in motivating staff Experience of social care management Experience of service user and carer initiatives and engagement Ability to empathise with clients, carers and families and colleagues, ensuring that effective communication is achieved.
• Knowledge of relevant legislation Skills in analysing service, organisational and staffing issues. Skills in analysing highly complex facts and conflicting information. Keyboard and computer literacy skills Car driver To work full internal rotation (12 hour shifts)
• Ability to work under pressure and ability to contain and manage the stress of others and oneself Ability to frequently sustain periods of prolonged concentration for data analysis, report writing etc. Ability to manage unpredictable work patterns and changing deadlines Ability to deal with exposure to highly distressing situations Ability to contain the emotional impact of working with people with mental health problems Evidence of user focus in the development, organisation, delivery and evaluation of care. Excellent communication skills with ability to write high level reports to a variety of audiences. Ability to ensure that teams or colleagues are supported to achieve targets. Self-awareness with the ability to understand and moderate one's own behaviour depending on the impact on others. Able to support the development of team members to achieve their potential Able to take personal responsibility for ensuring that diversity is respected and that there is genuine equality of opportunity.

Desirable Criteria

Desirable

• Degree in management
• Facilitation skills Advanced keyboard skills
• Demonstrate ability to develop services through representation at the national level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rochford Hospital

Rochford

SS4 1RB

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Co-ordinating Care:

Provide a safe environment for staff and service users having due regard to legislative requirements.Act as an advocate for patientsContribute to a culture that recognises and works in partnership with service users and carers, involving them in all decisions.Maximise the effectiveness of the community nursing team, e.g. through skill mix, monthly duty rotas and training.Provide professional advice on all complaints and untoward occurrences as appropriate.Collaborates with team members to devise protocols, guidelines and policies appropriate to community nursing, seeking advice where necessary.Working and co-ordinating care in a collaborative manner with other health care professionals and agencies.Recognises and respects the role of patients and clients as partners in care and the contribution they can make to it (NMC 2002)Ensure that adequate and accurate documentation and records are maintained in accordance with NMC standards for record keeping.Develop systems that ensure continuity of care.Appropriately manage highly distressing situations.

Delivery of Care:

Contribute to the assessment, development, implementation and evaluation of programmes of care by completing patient held records.Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of self-care and empowermentBe aware of health and safety issues regarding the frequent handling/exposure of bodily fluids when caring for clients. (Taking blood/urine samples etc)Ensure own continuous professional developmentIdentify and use opportunities to continually develop clinical expertise.Ensure best practice when doing procedures e.g. Doppler studies, catheterisation, changing tracheotomy tubes, syringe drivers etc.Provide a safe environment for staff and service users having due regard to legislative requirements.Contributes to the equity of care for all individuals.Assist qualified staff in the delivery of planned packages of care, working to evidence based care plans.Assist in the delivery of unscheduled, unpredictable episodes of care on a regular basis, with appropriate use of initiative. Instigate emergency procedures where appropriate.Undertakes delegated care without direct supervision where appropriate. This may require the use of observational / analytical skills to monitor the health and wellbeing of clients.Observe a personal duty of care when using equipment, ensuring own safety and that of others.Contributes to the management of aggressive/abusive behaviourParticipates in the ongoing support of clients and their carers / relatives.Work in a collaborative manner with other healthcare professionals and agencies to deliver a high standard of care.Participate in the delivery of care of terminally ill / chronically ill clients and their carers / relatives using tact and diplomacy.Be aware of the health and safety issues regarding the handling/exposure to bodily fluids when caring for clients.Contributes to the promotion of Health and well being, encouraging people to view their health as a positive aspect of their lives, through planned activities and shared decision making.

Professional Duties

Effective Communication:

Impart knowledge, plans and instructions clearly and effectively.Effectively communicate with key stakeholders.Establish clear lines of communication at all levels.Express ideas clearly through oral and written presentations.Evaluate the effectiveness of channels of communication.Vary the style and content of communication to ensure understanding of individuals at all levels. Organise and conduct meetings that have a clear purpose and outcome.Foster good relationships with other departments and agencies to enhance multi disciplinary working.Communicates sometimes complex information that is both factual and relevant to patients and carers, using sensitivity and tact.Impart knowledge plans and instructions clearly and effectivelyEstablish clear lines of communication at all levelsCommunicate relevant and factual information to patients and carers, using sensitivity and tact.Contributes to the understanding of patients where there are communication difficulties.Maintain patient and professional confidentiality at all times.Report any change to patients condition to appropriate qualified member of the team at earliest opportunity.Attend and contribute to meetings held by the team and the Trust.

Managing Information:

Use appropriate information to make timely and effective decisions in relation to the community nursing team.Proactively provide information in a form that meets the understanding of the receiver.Input relevant information (Home visits, tests ordered and prescriptions written) onto CHFT computer system for other members of the CHFT to use.

Disseminate information in an appropriate and meaningful manner

Understand and abide by relevant legislation, educating others in its implications.Contributing to the development of information systems.Interpreting and critically analysing data to support the decision making process.Use of both oral and written information that facilitatesUse appropriate information to make timely and effective decisions in relation to the community nursing team.Contribute to the development of information systems.Obtains transmits and stores information relating to the delivery of care services (this may involve auditing)Participate in the use of information and technology including inputting data on the computer system enabling other members of the team to use.Provide information in a form that meets the understanding of the receiver at all levels.Use of oral, written and computerized information that facilitates continuity of patient care throughout the 24 hour period.Completes documentation in accordance with Trusts policies and procedures.

Additional Requirements:

Participate in clinical supervisionParticipate in research / clinical trials as requiredMaintain their professional registration with the NMCAdhere to the statutory NMC Code of Professional ConductAdhere to all CHFT policies, procedures, protocols and guidelinesAssist with the educational development of basic and post basic students.Work as a member of the primary health care team and facilitate a holistic approach to care.Audit work to aid measuring performance.Be physically fit enough to assist in the movement and handling of unconscious/disabled clients.To take responsibility for identifying risks and taking action to control them as appropriate to the postAt all times follow policies and guidelines of the Trust (and be mindful of those of other health care providers if on their premises) to negate the spread of infection to patients, staff and visitors.All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the CHFT procedure for raising concerns about the welfare of anyone with whom they have contact

Managerial Duties

Managing Human Resources:

Create, maintain and enhance professional relationships.Participate in the recruitment and selection of staff.Contribute to leading and managing the performance of teams and individuals to achieve both team and organisational goals.Recognise and utilise the skills and knowledge of individuals.Coach others in their development and act as a mentor/preceptorContribute to the protection of individuals from abuse.Ensure professional development of staff/team members by appraising on an annual basis.Deal with grievance and disciplinary matters in an appropriate manner, following trust guidelines.

Leadership Support:

Lead the implementation of CHFT strategies as appropriate to community nursingBalance staffing resources to match activity levels.Monitor and control the use of resources through effective systems of stock control. Needles, syringes, dressings, catheter equipment etc.Recognising opportunities to facilitate innovation.Recommend improvements to services, recognising potential costs and benefitsManage change, consulting with appropriate personnel.Facilitate the effective planning and delivery of primary health care services.Prioritise often unpredictable work and manage time effectively.Enabling and empowering staff.Take responsibility to recognise potential risks and develop strategies to minimise them.Ensure full compliance with routine and urgent work streams, cross-cover for other District Nurse Community team managers. Work as a cohesive team within the locality and organisation.Collaboratively work alongside all colleagues within the organisation, acute trusts, commissioners, primary care teams and local authority colleagues.

Managing Self

Participate in regular supervision.Attend all mandatory training.Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.Comply with all Trust policies, procedures and protocols.Carry out duties with due regard to the Trusts Equal Opportunity Policy.Seek advice and support from Line Manager whenever necessary.Maintain professional conduct including appearance at all times.Ensure maintenance of Professional Registration.

This job description is an outline only and is not definitive or restrictive in any way. It will be regularly reviewed and may be amended in the light of changing circumstances following consultation with the post holder.

Person Specification

QUALIFICATIONS / TRAINING

Essential

• Specialist Practitioner Qualification (District Nursing) or working towards
• Registered Nurse
• Qualification in teaching and assessing
• Independent Prescribing qualification
• Evidence of continuing personal and professional development with up to date CPD portfolio

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Ability to manage conflict and influence and negotiate effectively with internal and external stakeholders
• Knowledge and understanding of the role of MDT members within an integrated community care team
• Awareness of principles and ethos of the Trust
• Planning and organisation of self and others
• Effective communicator including negotiating, mentoring and advocacy skills
• Problem solving
• Commitment to developing self and others
• Presentation Skills

Desirable

• Experience of resources/cost effectiveness/budget management.
• Evidence of introducing change and innovation
• Experience of dealing with clinical/non-clinical incidents, risk management, compliments and complaints

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Community nursing experience with extensive knowledge credibility in Community care
• Current knowledge of local, regional and national developments in Community Nursing
• IT awareness
• Awareness of family / Patient centred care
• Knowledge and understanding of clinical governance and its application to clinical practice
• Research and audit methodology

Desirable

• Awareness of the effects of chronic illness on client and family

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Central District Nurse

Dean Clough, Bowling Mill, 4th Floor

Halifax

HX1 5AX

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

To work in accordance with trust policies, procedures & standard operating procedures as appropriate.

To accurately and efficiently order & supply stock and named-patient dispensed medicines, including supply of compliance aids and patient information leaflets.

To follow up any outstanding orders for wards, clinics and service users on a daily basis in line with standard operation procedures.

To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.

To be involved in the supply of clozapine to service users. This will include: a) Dispensing of clozapine (including utilising compliance aids) in accordance with standard operating procedures.

Liaising with patients, the clozapine monitoring service, and clinical team regarding the appropriate supply of clozapine.Receiving of clozapine blood results.Issue of medication to clients at clozapine clinic.Organising the request and receipt of up-to-date clozapine prescriptions.

For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.

Person Specification

Skills

Essential

• Excellent organisational skills
• Ability to multitask and change from one job to another frequently, working both independently and as part of a team
• Demonstrable IT skills
• Excellent communication skills - written - verbal - listening
• Ability to work under pressure
• Customer care skills
• Ability to prioritise workload and manage time effectively to meet specified deadlines
• Excellent inter-personal skills
• Ability to perform basic mathematical calculations in relation to work
• Good time management
• Ability to meet deadlines
• Ability to travel between different sites
• Ability to work individually and to work as a team player
• Ability to work flexibly
• Pro-active and displays initiative
• Problem solving skills
• Willingness and self-motivation to learn
• Ability to deal with frequent interruptions
• Ability to deal effectively with telephone enquiries
• Attention to detail and a responsible attitude towards quality and accuracy
• Professional manner

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all.
• Accountability - taking ownership to anticipate, develop and deliver high quality care.
• Respect - how we treat others in an inclusive and supportive way.
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
• Support - actively supporting others with compassion and courage.
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Knowledge

Essential

• Demonstrates an interest in Pharmacy
• Demonstrates an understanding of good time management skills
• Understands the need for written policies and procedures
• Has an understanding of the need for patient confidentiality

Qualifications

Essential

• NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge

Desirable

• Maths and English level 2 qualification (e.g., GCSE or Functional Skills)

Experience

Essential

• Experience of dealing with the public

Desirable

• Work experience in a pharmacy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Medicines Management Department

Maghull Health Park

Liverpool

L31 1HW

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications/Education and Professional Development

Essential

• Good basic education
• Educated to GCSE level or equivalent

Desirable

• Qualification in Customer Services or related Subject.

Experience

Essential

• Previous experience of working on a switchboard or as a receptionist.

Desirable

• Experience of working with the public

Skills, abilities, and knowledge

Essential

• Ability to record information accurately.
• The ability to deal politely and efficiently with public and staff.
• Good Keyboard Skills.
• The ability to manage, identify and prioritise your own workload

Desirable

• Experience in Customer focused environment
• Good knowledge of hospital procedures, protocols and site layout
• Good IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

United Kingdom

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Providing administrative support in the Palliative care Advice Centre at the hospice

Providing secretarial support for the senior medical team and Community Consultant.

GENERAL DUTIES

To provide a comprehensive administrative support service to members of the hospice clinical team. This will include processing and managing new referrals, discharges and correspondence and entering data onto EMIS within specified timescales. This list is not exhaustive.

Ensure all administrative tasks are followed in an accurate and compliant manner following agreed protocols.

To support other administration teams as needed e.g. during periods of absence/ holidays.

To prioritise work ensuring that correspondence regarding patients is dealt with appropriately and in accordance with service quality standards and time limits.

To receive incoming telephone calls, determining the urgency of the call and use own initiative to deal with it.

To have knowledge of local services that are available for patients and their carers/families within East Cheshire.

To develop and promote efficiencies in administration processes to the wider clinical teams.

To attend, co-ordinate and minute MDT Meetings as required.

To support and guide any departmental volunteers and seek advice regarding their practice where required.

Communicating/liaising with all staff within partner organisations, health care professionals and East Cheshire Hospice staff, maintaining good communication/ referral processes with other health care professionals.

The confidentiality of information about patients must be upheld at all times as the post involves access to vulnerable adults. A satisfactory Disclosure and Barring (DBS) check is required.

Act as a welcome to the Palliative care Advice Centre/Hospice @home/In-patient service for all service users.

Dealing with distressed patients, carers, relatives and the bereaved in an empathetic manner, in person and via telephone.

To provide clear and professional communication at all times.

Effectively signpost colleagues within the Hospice or external contacts to other agencies or sources of help as appropriate.

To continuously seek to maintain and improve own level of skills and undertake learning and development as appropriate.

To contribute to the development of the Palliative care Advice & Coordination service.

Minute taking for the wider team as well as own team, as and when required.

Dealing with a combination of both computerised and paper-based information systems, including fault finding on non-complex office equipment.

Researching information for clinical colleagues on assorted topics from the Internet or external agencies.

Helping clinical colleagues by taking on all the administrative duties of audits and surveys and then collating the results in an easy-to-read format.

There will be a rotational element to the post including to the Inpatient unit and Hospice at home

Person Specification

Qualifications

Essential

• See Job Description

Experience

Essential

• EXPERIENCE
• Significant administration experience.
• Experience of working in a secretarial role.
• Experience of developing/improving administrative processes and/or systems.
• SKILLS & KNOWLEDGE
• Excellent communication, numeracy, literacy and IT skills.
• The ability and desire to work independently and within a team.
• Strong organisational and time management skills in a time-pressured environment
• Able to demonstrate commitment towards various quality and care standards.
• The ability to work effectively in emotionally and demanding situations.
• The ability to use your own initiative.
• Understand the importance of and adhere to Confidentiality & Information Governance
• IT competence to support members of the team and other staff through new processes and systems.
• Able to adapt to changing situations and demonstrate resilience when working under pressure.

Desirable

• Experience in a health care setting
• Knowledge of Specialist Palliative Care services & the working practices of the wider hospice environment
• Good word-processing ability & familiarity with Microsoft Office packages
• Ability to use several databases i.e. EMIS, SMI, Teams, secretarial software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cheshire Hospice

Address

Millbank Drive

Macclesfield

Cheshire

SK10 3DR

United Kingdom

Employer's website

https://www.eastcheshirehospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assess, plan, implement and evaluate the individual requirements of patients and carers referred to District Nursing

Provide a high standard of evidence based nursing care to patients in the Community.

Use a high level of communication skills with patients and their families, including those with English as a second language or learning disabilities.

Actively seek to promote health both individually and to patients and carers.

Administer drugs within NMC guidelines.

Please read the full job description and person specification attached.

Person Specification

Education and Qualification

Essential

• Registered Nurse level 1
• Evidence of ongoing professional development
• Current NMC registration
• Supervisor/Assessor competence or willingness to undertake

Desirable

• V150/V100/V300 Prescriber
• Evidence of CPD - Management of Leg Ulcers CPD Module
• Evidence of CPD - Tissue Viability CPD module

Experience and Knowledge

Essential

• Post registration experience
• Able to deal with difficult situations
• Ability to Identify and assess patients' needs
• Ability to use resources appropriately
• Multidisciplinary working
• Willingness to undertake further training specific to role

Desirable

• Previous community nursing experience

Skills and Ability

Essential

• Good team worker.
• Ability to organise self and others by prioritising and delegating as needed
• Good time management skills.
• Ability to educate others
• IT literate
• Clinical audit knowledge or ability to participate.
• Willing to develop professionally.
• Up to date knowledge of current NHS issues and aware of current trends in the NHS
• Ability to confidently make decisions based on evidence based practice
• Excellent communication skills.
• Able to communicate sensitive information to patients.
• Ability to ensure equality and value diversity.
• Understand implications of lone working
• Demonstrates personal value that align with the Trust values
• Flexible attitude to work
• Car owner/driver or suitable alternative transport to enable you to undertake the job
• Motivated
• Evidence of self-development
• Ability to communicate effectively in English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

South Shore Primary care

575 Lytham Road

Blackpool

FY4 1TJ

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in the job description and person specification

Person Specification

Education/ Qualifications

Essential

• Educated to degree level or equivalent experience
• Operational knowledge of complex applications, such as Patient Administration and Clinical systems, preferably gained in a complex health care environment.

Desirable

• ITIL Foundation qualification
• Oracle Millennium (formerly Cerner) Fundamentals

Previous experience

Essential

• Experience of managing and resolving requests and incidents using an incident management system.
• Experience in the usage, support, maintenance, and administration of Clinical applications with the focus of Electronic Patient Record systems eg. Oracle Millenium, Emis Web & e-RS
• Knowledge of best practice in application support

Desirable

• Experience of testing new software releases and updates
• Experience of supporting the delivery of applications from project into live support and also application upgrades

Skills/ Knowledge/ Ability

Essential

• Able to prioritise workloads and resource them in response to changing demands and requirements.
• Able to effectively troubleshoot incidents and understand when to escalate when required
• Strong communication skills and the ability to work as part of a large multi-disciplinary team and communicate with staff and colleagues at all levels, particularly when supporting applications users/staff

Desirable

• Experience of delivering training to individuals or large groups of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Croydon

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)