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Endoscopy Access Administrator
London North West University Healthcare NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and a…
1 month(s) ago
Endoscopy Access Administrator
London North West University Healthcare NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and a…
1 month(s) ago
Admin Assistant- Community Therapy Team
Powys Teaching Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary Are you passionate about making a real difference for the people of Powys?
1 month(s) ago
Admin Assistant- Community Therapy Team
Powys Teaching Health Board
Inner London, Greater London
GBP 26,300 per year
Radiographer
Job summary Are you passionate about making a real difference for the people of Powys?
1 month(s) ago
Deputy Centre Lead / Team Leader
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Radiographer
Job summary Join Our Team: Exciting Opportunities at Lambeth Living Well Centres We are recruiting for a dynamic posts within the Lambeth South-East Living Wel…
1 month(s) ago
Deputy Centre Lead / Team Leader
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 58,133 - 65,261 per year
Radiographer
Job summary Join Our Team: Exciting Opportunities at Lambeth Living Well Centres We are recruiting for a dynamic posts within the Lambeth South-East Living Wel…
1 month(s) ago
Senior Crisis Support Worker
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services acrossSout…
1 month(s) ago
Senior Crisis Support Worker
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services acrossSout…
1 month(s) ago
Medical Staffing Advisor
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Cardiologist
Job summary Responsible for 24 hours medical staff cover, including booking of locums and organisingauthorisation of payments for same.
1 month(s) ago
Medical Staffing Advisor
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Cardiologist
Job summary Responsible for 24 hours medical staff cover, including booking of locums and organisingauthorisation of payments for same.
1 month(s) ago
Safeguarding Administrator
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary The post will close once we have received a sufficient number of applications.
1 month(s) ago
Safeguarding Administrator
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
Radiographer
Job summary The post will close once we have received a sufficient number of applications.
1 month(s) ago
Daytime Receptionist
Bromley GP Alliance Ltd
Inner London, Greater London
GBP 10 - 12 per year
GP/General Practitioner
Job summary To work alongside the management team in assisting with the running of the Bromley GP Alliance services.
1 month(s) ago
Daytime Receptionist
Bromley GP Alliance Ltd
Inner London, Greater London
GBP 10 - 12 per year
GP/General Practitioner
Job summary To work alongside the management team in assisting with the running of the Bromley GP Alliance services.
1 month(s) ago
Receptionist
Reedyford Health Care
Inner London, Greater London
GP/General Practitioner
Job summary Due to our expanding list size, we are looking to recruit another Receptionist to join our established team at Reedyford Healthcare.
1 month(s) ago
Receptionist
Reedyford Health Care
Inner London, Greater London
GP/General Practitioner
Job summary Due to our expanding list size, we are looking to recruit another Receptionist to join our established team at Reedyford Healthcare.
1 month(s) ago
Lung Cancer Screening Care Coordinator
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary This is an exciting opportunity to support the new Lung Cancer Screening Programme (LCS) in County Durham.
1 month(s) ago
Lung Cancer Screening Care Coordinator
County Durham & Darlington NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary This is an exciting opportunity to support the new Lung Cancer Screening Programme (LCS) in County Durham.
1 month(s) ago
Salaried GP
Nottingham City General Practice Alliance
Derbyshire and Nottinghamshire, East Midlands
GBP 10,300 - 11,075 per year
GP/General Practitioner
Job summary We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City.
1 month(s) ago
Salaried GP
Nottingham City General Practice Alliance
Derbyshire and Nottinghamshire, East Midlands
GBP 10,300 - 11,075 per year
GP/General Practitioner
Job summary We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City.
1 month(s) ago
Head of Quality
Calderdale and Huddersfield NHS Foundation Trust
Inner London, Greater London
GBP 79,504 - 91,609 per year
Radiographer
Job summary Post description Is responsible for the strategic development and operational management of the Quality Control and Assurance Service ensuring comp…
1 month(s) ago
Head of Quality
Calderdale and Huddersfield NHS Foundation Trust
Inner London, Greater London
GBP 79,504 - 91,609 per year
Radiographer
Job summary Post description Is responsible for the strategic development and operational management of the Quality Control and Assurance Service ensuring comp…
1 month(s) ago
Chemistry Technical Officer
Stockport NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are looking to appoint a highly enthusiastic individual educated to HNC(or equivalent or Higher) in Chemistry, Pharmaceutical Science or a close…
1 month(s) ago
Chemistry Technical Officer
Stockport NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are looking to appoint a highly enthusiastic individual educated to HNC(or equivalent or Higher) in Chemistry, Pharmaceutical Science or a close…
1 month(s) ago
Health Care Assistant
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 3,000 - 27,476 per year
Radiographer
Job summary Financial incentives of £3000 per annum attached to this post paid over 12 monthly instalments.
1 month(s) ago
Health Care Assistant
Mersey Care NHS Foundation Trust
Inner London, Greater London
GBP 3,000 - 27,476 per year
Radiographer
Job summary Financial incentives of £3000 per annum attached to this post paid over 12 monthly instalments.
1 month(s) ago
Shift Maintenance Craftsperson (Electrical)
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary The Shift engineer performs work including activities which are complex and/or non-routine in electrical services.
1 month(s) ago
Shift Maintenance Craftsperson (Electrical)
Croydon Health Services NHS Trust
Inner London, Greater London
GBP 33,262 - 36,027 per year
Radiographer
Job summary The Shift engineer performs work including activities which are complex and/or non-routine in electrical services.
1 month(s) ago
Performance and Administration Manager
Oxford Health NHS Trust
Berkshire, Buckinghamshire and Oxfordshire, South East England
GBP 32,073 - 39,043 per year
Radiographer
Job summary Do you have extensive admin experience working in busy organisations?
1 month(s) ago
Performance and Administration Manager
Oxford Health NHS Trust
Berkshire, Buckinghamshire and Oxfordshire, South East England
GBP 32,073 - 39,043 per year
Radiographer
Job summary Do you have extensive admin experience working in busy organisations?
1 month(s) ago
Primary Care Nurse Care Coordinator
The Crescent Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Job Overview The Primary Care Nurse Navigator takes a proactive and co-ordinated approach in identifying the most complex and vulnerable people and…
1 month(s) ago
Primary Care Nurse Care Coordinator
The Crescent Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Job Overview The Primary Care Nurse Navigator takes a proactive and co-ordinated approach in identifying the most complex and vulnerable people and…
1 month(s) ago
Perinatal Mental Health Team Administrator
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary About the team: The Perinatal Outpatient & Community Mental Health Service accepts referrals from Croydon, Lambeth, Lewisham, and Southwark Borough…
1 month(s) ago
Perinatal Mental Health Team Administrator
South London and Maudsley NHS Foundation Trust
Inner London, Greater London
GBP 34,186 - 37,389 per year
Radiographer
Job summary About the team: The Perinatal Outpatient & Community Mental Health Service accepts referrals from Croydon, Lambeth, Lewisham, and Southwark Borough…
1 month(s) ago
Private Patient Bookings Officer
Spencer Private Hospitals Ltd
Inner London, Greater London
GBP 26,532 - 28,292 per year
Radiographer
Job summary Spencer Private Hospitals is looking to recruit a friendly, professional, and enthusiastic Private Patient Bookings Officer to join our motivated a…
1 month(s) ago
Private Patient Bookings Officer
Spencer Private Hospitals Ltd
Inner London, Greater London
GBP 26,532 - 28,292 per year
Radiographer
Job summary Spencer Private Hospitals is looking to recruit a friendly, professional, and enthusiastic Private Patient Bookings Officer to join our motivated a…
1 month(s) ago
Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place.
1 month(s) ago
Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
Radiographer
Job summary We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place.
1 month(s) ago
Medical Support Secretary - Dermatology
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An opportunity has arisen for a motivated medical support secretary to join our administrative team within the Dermatology Department based at Aint…
1 month(s) ago
Medical Support Secretary - Dermatology
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary An opportunity has arisen for a motivated medical support secretary to join our administrative team within the Dermatology Department based at Aint…
1 month(s) ago
Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Internal/Adult Medicine Physician
Job summary An exciting opportunity has become available on the Respiratory Support Unit.
1 month(s) ago
Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit
Liverpool University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 25,272 per year
Internal/Adult Medicine Physician
Job summary An exciting opportunity has become available on the Respiratory Support Unit.
1 month(s) ago
Medical Receptionist
Salisbury House Surgery
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Join our friendly and supportive GP practice as a Medical Receptionist, where youll play a vital role in helping patients access the right care and…
1 month(s) ago
Medical Receptionist
Salisbury House Surgery
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Join our friendly and supportive GP practice as a Medical Receptionist, where youll play a vital role in helping patients access the right care and…
1 month(s) ago
Sanctuary Support Worker
Mind in West Essex
Inner London, Greater London
GBP 13 per year
Radiographer
Job summary Purpose of the Job: To enhance the offer of mental health support from the Voluntary and Community Sector to individuals presenting to Crisis and L…
1 month(s) ago
Sanctuary Support Worker
Mind in West Essex
Inner London, Greater London
GBP 13 per year
Radiographer
Job summary Purpose of the Job: To enhance the offer of mental health support from the Voluntary and Community Sector to individuals presenting to Crisis and L…
1 month(s) ago
Obstetric Sonographer
Bradford Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 7 - 56,515 per year
Radiographer
Job summary Closing Date: 18.09.26 Shortlisting to take place after closing date: commencing 19.09.26 Interview expected to take place in the week following sh…
1 month(s) ago
Obstetric Sonographer
Bradford Teaching Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 7 - 56,515 per year
Radiographer
Job summary Closing Date: 18.09.26 Shortlisting to take place after closing date: commencing 19.09.26 Interview expected to take place in the week following sh…
1 month(s) ago
HR Advisor
Devon Partnership NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for experienced and compassionate HR professionals (Full time and part time available) to join our HR Advisory Team, providing high…
1 month(s) ago
HR Advisor
Devon Partnership NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary We are looking for experienced and compassionate HR professionals (Full time and part time available) to join our HR Advisory Team, providing high…
1 month(s) ago
Endoscopy Access Administrator
London North West University Healthcare NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 337-NP-9927LC
Job summary
The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and adding of patients to these waiting lists.
The post will require you to work closely with the polyp nurse specialist and general anaesthetic pre-assessment nurses.
To provide comprehensive administrative support to the Endoscopy Department.
The ability to work autonomously using your own initiative but adhering to operational procedures and established practices and referring to the supervisors when guidance is needed.
To maintain a positive, proactive and professional approach to work at all times.
To deal with telephone enquires in an empathetic and productive manner, taking appropriate action to ensure high patient satisfaction.
To work as part of team to deliver a first class service to patients and users of the Endoscopy service.
Actively supporting and contributing to the requirements of the serviceTo utilise designated operational practices within the specific endoscopy reporting system and trust's systems.
Main duties of the job
To communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
Respond to enquiries and take appropriate action on behalf of the service either by telephone, personal contact or correspondence, within agreed time limits.
Liaise with all relevant departments involved in providing care and core services to ensure the smooth progression of the patients pathway.
Provide excellent front of house service when covering Endoscopy receptions.
Dealing sensitively with any complaints, problems or issues arising, highlighting and referring problems where necessary to the supervisors.
Provide expert advice on aspects of the patient's care within defined boundaries and limits.
Establish and maintain electronic and manual filing systems.
Cover other members of the Endoscopy admin team when required which may mean working on other sites.
The post holder will actively support & contribute to the requirements of the pre-assessment service and the endoscopy unit.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year pa Inclusive of High Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-9927LC
Job locations
St Marks Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for full role duties and responsibilities.
Job description
Job responsibilities
Please see attached job description and person specification for full role duties and responsibilities.
Person Specification
Knowledge and Experience
Essential
- Administrative experience in a hospital environment
- Experience of working to and implementing local policies and procedures
- Understanding of information governance and confidentiality
Desirable
- Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre
Skills and Attributes
Essential
- Excellent professional and confident communication skills, both written and verbal with the ability to understand and relay complex information to people at all levels
- Ability to plan and manage own work schedule
- Self-starter with excellent time management skills and ability the ability to demonstrate initiative
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork
Desirable
- Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre
Education /Qualifications
Essential
- Educated to GCSE's Grade C or above or equivalent qualifications e.g. 'O' levels
Person Specification
Knowledge and Experience
Essential
- Administrative experience in a hospital environment
- Experience of working to and implementing local policies and procedures
- Understanding of information governance and confidentiality
Desirable
- Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre
Skills and Attributes
Essential
- Excellent professional and confident communication skills, both written and verbal with the ability to understand and relay complex information to people at all levels
- Ability to plan and manage own work schedule
- Self-starter with excellent time management skills and ability the ability to demonstrate initiative
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork
Desirable
- Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre
Education /Qualifications
Essential
- Educated to GCSE's Grade C or above or equivalent qualifications e.g. 'O' levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
St Marks Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
St Marks Hospital
Watford Road
Harrow
HA1 3UJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Admin Assistant- Community Therapy Team
Powys Teaching Health Board View all jobs
Posted 1 month(s) ago
Reference: 070-AC105-0926
Job summary
Are you passionate about making a real difference for the people of Powys? We are looking for an enthusiastic and motivated individual to join our busy Community Therapy Team in Brecon Hospital.
The post holder will be responsible for providing administrative support within the department. You will be handling incoming and making outbound calls to arrange appointments for Powys patients.
You must have good communication skills and be able to remain calm, patient and show empathy in sensitive situations. Teamwork is essential and you must be IT literate.
You will receive induction and training into this role but must possess the key skills required.
Main duties of the job
Deal with incoming referrals/communications and enquiries in a timely manner.
Use discretion in handling confidential information and prioritise workload accordingly.
Use effective interpersonal skills and demonstrate clear communication of details to the service user and staff in a positive manner.
Ensure tasks are completed to the agreed standard within agreed timescales; producing work of the required quality in line with PTHB policy process and procedures.
Provide excellent customer service to exceed expectations by satisfactorily resolving or seeking to resolve enquiries first time.
Demonstrate effective listening and questioning skills and interpret enquiries in order to handle complex issues, demonstrating responsive reassurance and empathy to resolve incoming queries finding ways to overcoming issues such as not being understood, hearing difficulties, or the patient being elderly.
We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry: the health board will support you with training.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
070-AC105-0926
Job locations
Brecon Hospital
Cerrigcochion Road
Brecon
LD3 7NS
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education/Training
Essential
- Educated to GCSE level or Literacy / Numeracy at L1 or equvalent
- RSA/OCR II Qualification or equivalent demonstratable skills
Desirable
- NVQ Business Administration Level 2
- Knowledge of the Data Protection Act
Skills & Attributes
Essential
- Demonstrate PTHB values
- Work as part of a team or as an individual
- Positive attitude and able to act on feedback
- Communicate clearly and effectively
- Ability to be polite when dealing with difficult, impatient or upset people
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Experience
Essential
- Experience of producing correspondence
- Experience of customer service / first point of contact support
- Proven proficiency in use of IT software
- Knowledge of office practices and able to establish new processes
Desirable
- previous experience in an office environment
Person Specification
Education/Training
Essential
- Educated to GCSE level or Literacy / Numeracy at L1 or equvalent
- RSA/OCR II Qualification or equivalent demonstratable skills
Desirable
- NVQ Business Administration Level 2
- Knowledge of the Data Protection Act
Skills & Attributes
Essential
- Demonstrate PTHB values
- Work as part of a team or as an individual
- Positive attitude and able to act on feedback
- Communicate clearly and effectively
- Ability to be polite when dealing with difficult, impatient or upset people
Desirable
- Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Experience
Essential
- Experience of producing correspondence
- Experience of customer service / first point of contact support
- Proven proficiency in use of IT software
- Knowledge of office practices and able to establish new processes
Desirable
- previous experience in an office environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Powys Teaching Health Board
Address
Brecon Hospital
Cerrigcochion Road
Brecon
LD3 7NS
United Kingdom
Employer's website
Employer details
Employer name
Powys Teaching Health Board
Address
Brecon Hospital
Cerrigcochion Road
Brecon
LD3 7NS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Deputy Centre Lead / Team Leader
South London and Maudsley NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 334-NUR-8209771-FR
Job summary
Join Our Team: Exciting Opportunities at Lambeth Living Well Centres We are recruiting for a dynamic posts within the Lambeth South-East Living Well Centre - Based at Brixton Road, providingFocussed Support Services, delivering medium to longer-term mental health care using the Care Programme Approach. The service is an integral part of the Lambeth Alliance, closely interfacing with South London and Maudsley NHS Foundation Trust (SLaM), social care, and voluntary sector organisations. As part of our innovative Lambeth Living Well Network (LWN) Alliance, we aim to deliver a fully integrated and coordinated mental health system that prioritises individuals' strengths and supports their whole health and wellbeing. Our work is rooted in collaboration, bringing together Certitude, Lambeth Clinical Commissioning Group, Lambeth Council, South London & Maudsley NHS Foundation Trust, and Thames Reach to transform mental health support across the borough. We are seeking dynamic and enthusiastic candidates with strong leadership skills and a commitment to delivering high standards of care. As part of your role, you will contribute to our journey toward a fully integrated system, joining one of our three established Living Well Centres in Lambeth.
Main duties of the job
The post holder will support their line manager in operating and developing the Living Well Centres, to include:
- Leading and managing safe and effective delivery of the care and support for people accessing the centre, within the parameters of delegated responsibility provided by the Alliance partnership organisations.
- Ensuring the centre workforce adheres to the principles, values and outcomes of the Living Well Network Alliance
- Effectively meeting all delegated statutory and regulated duties - with advice and support from relevant partner organisations.
- Improve quality, maintaining safety and leading innovative practice.
To apply for this post you must be a Registered Mental Health or Learning Disability Nurse, Occupational Therapist or Social Worker.
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Staff restaurants
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£58,133 to £65,261 a year per annum inclusive of HCAs
Contract
Secondment
Working pattern
Full-time
Reference number
334-NUR-8209771-FR
Job locations
Lambeth South East Living Well Centre
312 Brixton Road
London
SW9 6AA
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
- Management of Care and Practice
- Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
- Ensure that staff receives regular supervision and appraisal and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.
- Ensure that the requirements of all mental health legislation are met
- Management of Clinical Standards
- Set, monitor and evaluate overall standards of care and practice in the team in liaison with the centre lead, Professional Advisors, and other agencies.
- Ensure that all practices and interactions in the team are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.
- Ensure that all staff is aware of the standards of professional behaviour expected by the Trust.
- Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team.
- Work closely with the centres integrated workforce and involve them in all relevant day to day decisions.
- Management of Human Resources
- Maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service.
- The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- Manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.
- Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
- Management of Information and Communication
- Develop and maintain procedures that result in good communication between the integrated team and other agencies.
- Arrange and in some instances chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.
- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
- Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff is kept fully briefed on any new developments etc.
- The post-holder may be required to participate in specific inter-agency work relevant to the service.
- Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
- Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
- Ensure that administrative staff is aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
- Management of the Environment
- Ensure that the Health and Safety at Work Act is adhered to by all staff.
- The post-holder will have particular responsibility for ensuring that all staff receives any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, etc.).
- The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.
- Personal Development and Freedom to Act. The post-holder will:
- Be prepared to physically move between sites as needed.
- Ensure that they are fully aware of current developments and practice in their clinical area.
- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
- Make effective use of supervision with their line manager on a regular and agreed basis. Be aware of the need to reflect on their practice both as clinician and manager.
- Manage own time efficiently.
- Be aware of and adhere to all Trust Policies and act as a role model to other staff.
- Meet the required professional standards for ongoing registration.
- Recognise emotional and mental effort required to fulfil the post.
- Other responsibilities. The post-holder will also be responsible for:
- Deputising for the centre lead as required.
- Establishing and building on excellent working relationships between other services within and external to the Directorate.
- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
- Implementation of the complaints procedure including investigation, response, and resolution.
- Ensuring that their line manager is kept informed of all developments and changes within the team.
- The safe storage and administration of medications.
- The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward.
- The post-holder will be expected to facilitate actively the teams involvement in the training and education of staff from a variety of disciplines.
- Participating in projects, within the team and Trust as required by the senior management of the Directorate.
- Other duties as delegated by the Clinical Service Lead.
Job description
Job responsibilities
Key Responsibilities:
- Management of Care and Practice
- Ensure that all clinical practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- Oversee a service user's care pathway, utilising available resources and Patient Journey framework and lead the team in its implementation.
- Ensure systems are in place to support user and carer-centred involvement in the planning and provision of care.
- Ensure that staff receives regular supervision and appraisal and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
- Ensure that all service users are made aware of, encouraged, and assisted to use all services available to them.
- Ensure that the requirements of all mental health legislation are met
- Management of Clinical Standards
- Set, monitor and evaluate overall standards of care and practice in the team in liaison with the centre lead, Professional Advisors, and other agencies.
- Ensure that all practices and interactions in the team are based on the preservation and respect of service users dignity, individual and cultural identity, wishes (whenever possible) and are in accordance with the maintenance of individuals independence.
- Ensure that all staff is aware of the standards of professional behaviour expected by the Trust.
- Ensure that the service provides continuity out of hours, appropriately relating to the senior manager on-call and out of hours medical team.
- Work closely with the centres integrated workforce and involve them in all relevant day to day decisions.
- Management of Human Resources
- Maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service.
- The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- Manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
- Implement all Trust policies and Human Resource Management, and ensure staff are aware of how to access this information.
- Delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
- Management of Information and Communication
- Develop and maintain procedures that result in good communication between the integrated team and other agencies.
- Arrange and in some instances chair relevant meetings involving other agencies, patients and carers when necessary to facilitate good communication.
- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
- Attend meetings and forums, representing the team at various levels both within the Trust and with external agencies, ensuring that all staff is kept fully briefed on any new developments etc.
- The post-holder may be required to participate in specific inter-agency work relevant to the service.
- Ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
- Ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
- Ensure that administrative staff is aware of the importance of the collection of statistical data and ensure that this is collected and stored in an accurate and timely fashion.
- Management of the Environment
- Ensure that the Health and Safety at Work Act is adhered to by all staff.
- The post-holder will have particular responsibility for ensuring that all staff receives any training necessary in order to meet the requirements of the Act. (eg. fire training, first aid, etc.).
- The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- Ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.
- Personal Development and Freedom to Act. The post-holder will:
- Be prepared to physically move between sites as needed.
- Ensure that they are fully aware of current developments and practice in their clinical area.
- Acknowledge their own limitations and discuss/identify their training and development needs with their line manager.
- Make effective use of supervision with their line manager on a regular and agreed basis. Be aware of the need to reflect on their practice both as clinician and manager.
- Manage own time efficiently.
- Be aware of and adhere to all Trust Policies and act as a role model to other staff.
- Meet the required professional standards for ongoing registration.
- Recognise emotional and mental effort required to fulfil the post.
- Other responsibilities. The post-holder will also be responsible for:
- Deputising for the centre lead as required.
- Establishing and building on excellent working relationships between other services within and external to the Directorate.
- Ensuring that systems are in place which invite service users and their carers to comment on the quality of services they receive.
- Implementation of the complaints procedure including investigation, response, and resolution.
- Ensuring that their line manager is kept informed of all developments and changes within the team.
- The safe storage and administration of medications.
- The creation and maintenance of an environment which is conducive to learning and which meets the educational standards required by Educational Institutions whose students are placed on the ward.
- The post-holder will be expected to facilitate actively the teams involvement in the training and education of staff from a variety of disciplines.
- Participating in projects, within the team and Trust as required by the senior management of the Directorate.
- Other duties as delegated by the Clinical Service Lead.
Person Specification
Qualification/Education
Essential
- Registered Nurse (Mental Health/Learning Disability) or other professional registration e.g. Social Work, Occupational Therapy.
- Mentorship Course (or other relevant teaching/assessment course)
- Evidence of continuing professional development
- Master's degree or equivalent experience
Desirable
- Management course
Experience/Knowledge
Essential
- Substantial experience of managing clinical practice in a mental health service
- Experience of implementing and monitoring standards of care
- Experience of providing clinical and managerial supervision
- Specialist clinical knowledge relevant to the service, including evidence-based practice.
- Working knowledge of all relevant legislation associated with acute mental health care, including relevant statutory and regulatory frameworks
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
Desirable
- Experience of working with different client groups and of using a variety of models and approaches to care
- Experience of managing non-clinical staff and other professionals
- Experience of staff performance management
- Experience of implementing significant changes in working practices
- Experience of project management
Skills and Abilities
Essential
- Skills in developing and changing clinical practice
- Ability to build and maintain high standards of professional links and communications channels with a variety of personnel and agencies
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
- Ability to organise and plan ahead effectively
- Ability to enthuse others, co-ordinate and motivate a team
Desirable
- Proven ability to maintain a balance between strategic and operational management
- Ability to support, manage and advise the team through difficult and challenging situations
- Ability to build and lead effectively, a large multi-skilled team
- Ability to manage conflict effectively.
- Ability to manage effectively a revenue budget in the region of £700,000.
- Advanced computer skills and use of spread sheets.
Person Specification
Qualification/Education
Essential
- Registered Nurse (Mental Health/Learning Disability) or other professional registration e.g. Social Work, Occupational Therapy.
- Mentorship Course (or other relevant teaching/assessment course)
- Evidence of continuing professional development
- Master's degree or equivalent experience
Desirable
- Management course
Experience/Knowledge
Essential
- Substantial experience of managing clinical practice in a mental health service
- Experience of implementing and monitoring standards of care
- Experience of providing clinical and managerial supervision
- Specialist clinical knowledge relevant to the service, including evidence-based practice.
- Working knowledge of all relevant legislation associated with acute mental health care, including relevant statutory and regulatory frameworks
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
Desirable
- Experience of working with different client groups and of using a variety of models and approaches to care
- Experience of managing non-clinical staff and other professionals
- Experience of staff performance management
- Experience of implementing significant changes in working practices
- Experience of project management
Skills and Abilities
Essential
- Skills in developing and changing clinical practice
- Ability to build and maintain high standards of professional links and communications channels with a variety of personnel and agencies
- Ability to analyse complex issues/problems, gather relevant information and exercise sound judgement in reaching the most appropriate conclusions
- Ability to organise and plan ahead effectively
- Ability to enthuse others, co-ordinate and motivate a team
Desirable
- Proven ability to maintain a balance between strategic and operational management
- Ability to support, manage and advise the team through difficult and challenging situations
- Ability to build and lead effectively, a large multi-skilled team
- Ability to manage conflict effectively.
- Ability to manage effectively a revenue budget in the region of £700,000.
- Advanced computer skills and use of spread sheets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Lambeth South East Living Well Centre
312 Brixton Road
London
SW9 6AA
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Lambeth South East Living Well Centre
312 Brixton Road
London
SW9 6AA
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
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Senior Crisis Support Worker
South London and Maudsley NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 334-NUR-8203272-FR
Job summary
Be part of an innovative team which is vital to our plans to transform Child & Adolescent Mental Health Services (CAMHS) Tier 4 services acrossSouth London. The service will work in collaboration with the South London Partnership (SLP) Crisis service.South London Partnership is CAMHS New Models of Care Programme and aims to transform services through partnership-working, delivering bestpractice consistently to support young people and their families. The SLP is a collaboration between Oxleas NHS Foundation Trust, South Londonand Maudsley NHS Foundation Trust, and South West London and St George's Mental Health NHS Trust.The CAMHS Crisis Line aims to provide short-term, targeted telephone interventions to support young people in distress, as well as providingadvice and support for parents and carers who have concerns about their child or young person's mental health.
Main duties of the job
With support from the senior clinician on duty, to undertake an immediate risk assessment of the young person using yourcommunication skills and knowledge to ensure that any advice or guidance given is appropriate and robust.Provide immediate crisis counselling support to children and young people in significant distress, offering a friendly and supportivevoice during this time.Help the child or young person engage in any safety plan they have formulated with their community teams, in order to minimise anypotential risk issues that may become apparent during the call.Communicate with parents and carers to provide child and adolescent mental health expertise and advice in relation to their child oryoung person, reminding them of any plans put in place by CAMHS. If unknown to services, to help them formulate a plan that helpsmeet the immediate risk issues in relation to the child or young person which would allow their parents or carers to feel supported inmanaging them at home.Liaise with other mental health professionals, as well as the emergency services to provide support and advice regarding children andyoung people they may have been called to attend out-of-hours.Work across the clinical systems used by the South London Partnership to access the clinical notes of children and young people toprovide an individualised crisis response.
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It'simportant to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome of our benefits are highlighted here:o Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role andlength of service.o Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.o Career development, There are plenty of opportunities to progress your career and we support your development through a number ofprogrammes such as mentoring, coaching, positive people management, collective leadership and other talent programmeso Car lease, our staff benefits from competitive deals to lease carso Accommodation, our staff benefits from keyworker housing available which is available on selected siteso NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits includeo Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Childcare voucherso Staff restaurants
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NUR-8203272-FR
Job locations
PEARS Building Maudsley Hospital
Denmark Hill
SE5 8AZ
United Kingdom
Job description
Job responsibilities
NVQ Level 3 in Health & Social Care or other equivalent qualificationExperience of working as a Healthcare Assistant in Adolescent Mental HealthExperience of working with people with mental health problemsExperience of working with professionals from other agencies and servicesAbility to promote good working relationships with patients and with the multi-disciplinary teamAbility to work with a challenging client group, showing initiative and flexibility to team work and to care situationsLoyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHSAbility to work within a multi-disciplinary/multi agency setting
For further details / informal visits contact:Rebecca Licorish [email protected] Team Leader
Job description
Job responsibilities
NVQ Level 3 in Health & Social Care or other equivalent qualificationExperience of working as a Healthcare Assistant in Adolescent Mental HealthExperience of working with people with mental health problemsExperience of working with professionals from other agencies and servicesAbility to promote good working relationships with patients and with the multi-disciplinary teamAbility to work with a challenging client group, showing initiative and flexibility to team work and to care situationsLoyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and NHSAbility to work within a multi-disciplinary/multi agency setting
For further details / informal visits contact:Rebecca Licorish [email protected] Team Leader
Person Specification
Training and qualifications
Essential
- NVQ Level 3 in Health & Social Care or other equivalent qualification
Desirable
- Additional training/qualification related to Mental Health
Experience
Essential
- Experience of working as a HealthCare Assistant in Adolescent Mental Health
- Experience of working with people with mental health problems
- Experience of working with children
- Experience of working with professionals from other agencies and services
Desirable
- Experience of working in a learning disabilities environment
Knowledge and skills
Essential
- An ability to work with minimal supervision and as part of a team
- Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations
- Ability to deal with a wide range of complex needs
- Flexibility to work shift patterns across 24hrs, 7days a week and across all clinical areas as required
- Empathy for service users including individuals who have experienced mental health problems.
- Good written and verbal communication skills
- Ability to prioritise workload
Desirable
- Knowledge of the Children's Act and the Equality Act.
Person Specification
Training and qualifications
Essential
- NVQ Level 3 in Health & Social Care or other equivalent qualification
Desirable
- Additional training/qualification related to Mental Health
Experience
Essential
- Experience of working as a HealthCare Assistant in Adolescent Mental Health
- Experience of working with people with mental health problems
- Experience of working with children
- Experience of working with professionals from other agencies and services
Desirable
- Experience of working in a learning disabilities environment
Knowledge and skills
Essential
- An ability to work with minimal supervision and as part of a team
- Ability to work with a challenging client group, showing initiative and flexibility to team work and to care situations
- Ability to deal with a wide range of complex needs
- Flexibility to work shift patterns across 24hrs, 7days a week and across all clinical areas as required
- Empathy for service users including individuals who have experienced mental health problems.
- Good written and verbal communication skills
- Ability to prioritise workload
Desirable
- Knowledge of the Children's Act and the Equality Act.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
PEARS Building Maudsley Hospital
Denmark Hill
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
PEARS Building Maudsley Hospital
Denmark Hill
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Staffing Advisor
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 287-OPHT-36-26
Job summary
Responsible for 24 hours medical staff cover, including booking of locums and organisingauthorisation of payments for same.Management of the monitoring of all Junior Doctors Hours to ensure compliance to the NewDeal and European Working Time Directive's and completion of monthly reports for HumanResources/Medical Staffing Departments.Management of sickness for all medical staff including back to work interviewResponsible for the preparatiomn , planning production and distribution of medical rotasOversee the booking of leaveMaintain personal files
Main duties of the job
Liaise with Temporary Staffing,Notify related disciplines of any sickness absence of their staff and whether locum cover was required.Ensure arrangements in place to coordinate consultant, middle grade and junior medical staffstudy leave and teaching sessions and ensure locum cover in place for sickness absence whenrequired.Responsible for administration and coordination of all aspects of induction.
Checklists for short term locums.Production of Information Packs for all junior doctors rotating into the Directorate six weeks beforearrival at the department.Update Job Descriptions and timetables for junior medical staff.Descriptions for new Consultant/Staff Grade/Clinical Fellows posts. Completing Vacancy ControlForms/Change Notices arrange for posts to be advertised and liaise withInterview arrangements in role of Recruiting ManagerArrange and manage Observer appointmentsResponsible to arrange and manage "Honorary Contracts" for junior doctors, consultants and othermedical staff as required including accommodation booking for overseas doctors.To support in the implementation of all medical staffing issues.
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year 32073
Contract
Permanent
Working pattern
Full-time
Reference number
287-OPHT-36-26
Job locations
Royal Liverpool Hospital
Mount Vernon Street
Liverpool
L7 8XP
United Kingdom
Job description
Job responsibilities
Liaise with Temporary Staffing, to ensure appropriate locum cover is available for any absences.Notifyrelated disciplines of any sickness absence of their staff and whether locum cover was required.Ensure arrangements in place to coordinate consultant, middle grade and junior medical staffstudy leave and teaching sessions and ensure locum cover in place for sickness absence whenrequired.Responsible for administration and coordination of all aspects of induction. Arrange for completionof local induction. Checklists for short term locums.Production of Information Packs for all junior doctors rotating into the Directorate six weeks beforearrival at the department.Review working arrangements for STR's, CT1/2/F2s, with a view to New Deal and EuropeanWorking Time Directives compliance.Ensure arrangements are set correctly in place for all our juniors to be monitored, ensure theycomplete the monitoring forms on a daily basis and chase them up and ensure they areforwarded to our Compliance Manager (Medical Education) within the time limit that they wereoriginally given.Polices : Responsible for implenting policies within medical staffing
FinanceStrategically and operationally manage locums effectively and economically and authorise alllocum time sheets and payments. Provide Accountant with up to date information on a monthlybasis regarding the use of locum cover, additional duty hours worked, completing bank staffingpayment sheets and ACAS form for LUHFT staff and Lead Employer staff, matching costs up topanel forms that have been submitted so that no inappropriate charges are made against theDirectorate. Signatory for medical staffing budget including Associate Specialist/STR/CT/F2locum doctors.
RecruitmentAs necessary update Job Descriptions and timetables for junior medical staff.In partnership with Clinical Director and Clinical Director (Surgical Specialties), produce JobDescriptions for new Consultant/Staff Grade/Clinical Fellows posts. Completing Vacancy ControlForms/Change Notices arrange for posts to be advertised and liaise with HR Department forinterview arrangements in role of Recruiting ManagerArrange and manage Observer appointments for students as required, and provide informationpacks for same. Arrange accommodation, if required. HR and Occupational Health Department(to arrange medical screening) and Volunteers Department (to arrange insurance).Responsible to arrange and manage "Honorary Contracts" for junior doctors, consultants and othermedical staff as required including accommodation booking for overseas doctors.To support in the implementation of all medical staffing issues. To communicate across all levels ofSep 2025grades both internally and with external stakeholders on a daily basis.
Job description
Job responsibilities
Liaise with Temporary Staffing, to ensure appropriate locum cover is available for any absences.Notifyrelated disciplines of any sickness absence of their staff and whether locum cover was required.Ensure arrangements in place to coordinate consultant, middle grade and junior medical staffstudy leave and teaching sessions and ensure locum cover in place for sickness absence whenrequired.Responsible for administration and coordination of all aspects of induction. Arrange for completionof local induction. Checklists for short term locums.Production of Information Packs for all junior doctors rotating into the Directorate six weeks beforearrival at the department.Review working arrangements for STR's, CT1/2/F2s, with a view to New Deal and EuropeanWorking Time Directives compliance.Ensure arrangements are set correctly in place for all our juniors to be monitored, ensure theycomplete the monitoring forms on a daily basis and chase them up and ensure they areforwarded to our Compliance Manager (Medical Education) within the time limit that they wereoriginally given.Polices : Responsible for implenting policies within medical staffing
FinanceStrategically and operationally manage locums effectively and economically and authorise alllocum time sheets and payments. Provide Accountant with up to date information on a monthlybasis regarding the use of locum cover, additional duty hours worked, completing bank staffingpayment sheets and ACAS form for LUHFT staff and Lead Employer staff, matching costs up topanel forms that have been submitted so that no inappropriate charges are made against theDirectorate. Signatory for medical staffing budget including Associate Specialist/STR/CT/F2locum doctors.
RecruitmentAs necessary update Job Descriptions and timetables for junior medical staff.In partnership with Clinical Director and Clinical Director (Surgical Specialties), produce JobDescriptions for new Consultant/Staff Grade/Clinical Fellows posts. Completing Vacancy ControlForms/Change Notices arrange for posts to be advertised and liaise with HR Department forinterview arrangements in role of Recruiting ManagerArrange and manage Observer appointments for students as required, and provide informationpacks for same. Arrange accommodation, if required. HR and Occupational Health Department(to arrange medical screening) and Volunteers Department (to arrange insurance).Responsible to arrange and manage "Honorary Contracts" for junior doctors, consultants and othermedical staff as required including accommodation booking for overseas doctors.To support in the implementation of all medical staffing issues. To communicate across all levels ofSep 2025grades both internally and with external stakeholders on a daily basis.
Person Specification
Qualifications
Essential
- Degree/equivalent
Experience
Essential
- Experience and knowledge of Junior Doctors working hours
- Medical staffing
- Leadership & management of staff
- Previous experience in a health provision organisation
- Management of rotas
- Administration relating to junior doctors
- Hours compliance
- Experience of effective people management
- Experience of Medical Staffing/Recruitment
- Experience of budgetary management
Knowledge
Essential
- Awareness of current issues in the NHS relevant to recruiting doctors
- Knowledge of HR policies and procedures
Skills
Essential
- Excellent communication skills.
- Able to analyse information and appraise options
- Ability to work as a team member.
- Able to multi-task and continue to function to a high standard when under pressure.
- Able to communicate well and liaise with people at all levels.
- Able to plan and formulate changes impacting across the department
Person Specification
Qualifications
Essential
- Degree/equivalent
Experience
Essential
- Experience and knowledge of Junior Doctors working hours
- Medical staffing
- Leadership & management of staff
- Previous experience in a health provision organisation
- Management of rotas
- Administration relating to junior doctors
- Hours compliance
- Experience of effective people management
- Experience of Medical Staffing/Recruitment
- Experience of budgetary management
Knowledge
Essential
- Awareness of current issues in the NHS relevant to recruiting doctors
- Knowledge of HR policies and procedures
Skills
Essential
- Excellent communication skills.
- Able to analyse information and appraise options
- Ability to work as a team member.
- Able to multi-task and continue to function to a high standard when under pressure.
- Able to communicate well and liaise with people at all levels.
- Able to plan and formulate changes impacting across the department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool Hospital
Mount Vernon Street
Liverpool
L7 8XP
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool Hospital
Mount Vernon Street
Liverpool
L7 8XP
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Apply Now
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Safeguarding Administrator
Croydon Health Services NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 199-8251674-NA
Job summary
The post will close once we have received a sufficient number of applications.
To provide efficient and confidential administrative support to the CHSIST, through the maintenance of accurate and up to date data systems, information sharing processes and effective team working.
The post-holder will work under the direction of the CHSIST Senior Safeguarding Administrator and will be required to work to support the CHSIST administrative team, Business Support Manager and any other members of the CHSIST team in various departments to facilitate efficient information sharing across the hospital and community interface. They will liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
Main duties of the job
We are looking for a Safeguarding Administrator to work within the Croydon Health Integrated Safeguarding Team (CHSIST) to provide comprehensive and high quality administrative support to the team. If you have an interest in Safeguarding and want to be part of a team who protect those at a time where they are at their most vulnerable, this could be an ideal opportunity for you.
Attention to detail, with an ability to update databases accurately is an essential requirement for the role. We are looking for applicants who can demonstrate a methodical and logical approach to work. The post holder will be required to work to deadlines, and priorities within the office. Which at times can change so a flexible and initiative approach to your work is required. Previous experience of working with Partner Agencies is also sought but not essential.
The post holder will be required to coordinate their activities with other members of the Safeguarding Administration Team. Which include providing cover to other members of the administrative team when requested. Therefore, a team player approach is required to ensure an efficient and confidential service is provided.
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year pa incl HCAS (Outer)
Contract
Permanent
Working pattern
Full-time
Reference number
199-8251674-NA
Job locations
12-18 Lennard road
Croydon
London
CR9 2RS
United Kingdom
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
Experience
Essential
- Minimum of 2 years' experience working in a secretarial / administrative role in the NHS or similar environment
- Experience of setting up office systems. Experience in Minute Taking
- Comprehensive knowledge of relevant software packages
- Understand the importance of confidentiality
- Excellent written and verbal communication skills combined with an effective and courteous telephone manner
- Demonstrate honesty and integrity. Working within the Trust values. To portray a professional image at all times
- Ability to use own initiative. Enthusiasm and willingness to learn
- Ability and willingness to work flexible within the Teams structure
Desirable
- Experience with EMIS and Cerner
- Experience of working in a safeguarding environment
- Working knowledge of NHS procedures
Education
Essential
- Secretarial or administrative qualification. RSA 111 typing or equivalent word processing skills
Person Specification
Experience
Essential
- Minimum of 2 years' experience working in a secretarial / administrative role in the NHS or similar environment
- Experience of setting up office systems. Experience in Minute Taking
- Comprehensive knowledge of relevant software packages
- Understand the importance of confidentiality
- Excellent written and verbal communication skills combined with an effective and courteous telephone manner
- Demonstrate honesty and integrity. Working within the Trust values. To portray a professional image at all times
- Ability to use own initiative. Enthusiasm and willingness to learn
- Ability and willingness to work flexible within the Teams structure
Desirable
- Experience with EMIS and Cerner
- Experience of working in a safeguarding environment
- Working knowledge of NHS procedures
Education
Essential
- Secretarial or administrative qualification. RSA 111 typing or equivalent word processing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
12-18 Lennard road
Croydon
London
CR9 2RS
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details
Employer name
Croydon Health Services NHS Trust
Address
12-18 Lennard road
Croydon
London
CR9 2RS
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0166-26-0010
Job summary
To work alongside the management team in assisting with the running of the Bromley GP Alliance services.
Main duties of the job
- Manage patient requests to book clinical appointments for services offered by BGPA
- Complete EMIS tasks
- Manage patient enquiries and cancellation requests efficiently and swiftly ensuring patient satisfaction
- Support and action administrative emails
- Liaise with GPs and host practices to obtain relevant information to help with the running of the services
- Provide administrative support to all services
- Provide administrative assistance to the operational team as required
- Undertake a wide range of administrative duties ensuring information is managed correctly, filed and followed up accordingly
- Once trained, competent in both EMIS and ERS systems
- Have working knowledge of all software and hardware, i.e, photocopier, email, patient information system
- Support the management team in training new staff when required
About us
BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.
BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.
BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.
BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£10.85 to £12.71 an hour Minimum wage age bracket
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
B0166-26-0010
Job locations
Beckenham Clinic
14 The Crescent
Beckenham
Kent
BR3 1DU
United Kingdom
Job description
Job responsibilities
To work alongside the management team in assisting with the running of all Bromley GP Alliance services.
The role will be between 15 - 30 hours per week depending on availability and the possibility of a job share.
Duties and Responsibilities as a Receptionist
Manage patient requests to book clinical appointments for services offered by BGPA
Complete EMIS tasks
Manage patient enquiries and cancellation requests efficiently and swiftly ensuring patient satisfaction
Support and action administrative emails
Liaise with GPs and host practices to obtain relevant information to help with the running of the services
Provide administrative support to all services
Provide administrative assistance to the operational team as required
Undertake a wide range of administrative duties ensuring information is managed correctly, filed and followed up accordingly
Once trained, competent in both EMIS & ERS systems
Have working knowledge of all software and hardware, i.e., photocopier, email, patient information system
Support the management team in training new staff when required
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for maintain a record of own personal and/or professional development
Participate in any training programme implemented by the management team
Effectively manage own time, workload and resources
Assess own performance and development and take accountability for own actions, either directly or under supervision.
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
To deal with all telephone calls related to the services, ensuring callers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently.
Handle confidential patient material in a sensitive and discreet fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:
Confidentiality / Data Protection / Freedom of Information
Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.
Equal Opportunities
Post holders must always fulfil their responsibilities regarding the Bromley GP Alliances Equal Opportunities Policy and equality laws.
Health and Safety
All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.
Infection Control
All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.
Risk Management
All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
Safeguarding children and vulnerable adults
Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Smoking Policy
It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.
Job description
Job responsibilities
To work alongside the management team in assisting with the running of all Bromley GP Alliance services.
The role will be between 15 - 30 hours per week depending on availability and the possibility of a job share.
Duties and Responsibilities as a Receptionist
Manage patient requests to book clinical appointments for services offered by BGPA
Complete EMIS tasks
Manage patient enquiries and cancellation requests efficiently and swiftly ensuring patient satisfaction
Support and action administrative emails
Liaise with GPs and host practices to obtain relevant information to help with the running of the services
Provide administrative support to all services
Provide administrative assistance to the operational team as required
Undertake a wide range of administrative duties ensuring information is managed correctly, filed and followed up accordingly
Once trained, competent in both EMIS & ERS systems
Have working knowledge of all software and hardware, i.e., photocopier, email, patient information system
Support the management team in training new staff when required
Personal/Professional Development
Participate in an annual individual performance review, including taking responsibility for maintain a record of own personal and/or professional development
Participate in any training programme implemented by the management team
Effectively manage own time, workload and resources
Assess own performance and development and take accountability for own actions, either directly or under supervision.
Communication
Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.
To deal with all telephone calls related to the services, ensuring callers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently.
Handle confidential patient material in a sensitive and discreet fashion in compliance with Bromley GP Alliance policy and procedure.
To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.
The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:
Confidentiality / Data Protection / Freedom of Information
Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.
Equal Opportunities
Post holders must always fulfil their responsibilities regarding the Bromley GP Alliances Equal Opportunities Policy and equality laws.
Health and Safety
All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.
Infection Control
All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.
Risk Management
All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
Safeguarding children and vulnerable adults
Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Smoking Policy
It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.
Person Specification
Experience
Essential
- Previous experience of working in a busy Receptionist/Administrative role.
Desirable
- Experience of working in a receptionist role in a healthcare organisation.
Skills
Essential
- Good computer literacy skills including knowledge of Word, Excel and Outlook.
- Excellent communication skills, both verbal and written.
- Excellent grammar, spelling and punctuation.
- Good interpersonal skills.
- Good organisational skills.
Desirable
- Previous experience of using EMIS/Accurx/ERS
Abilities
Essential
- Ability to communicate effectively with professionals at all levels.
- Ability to work on own initiative, without supervision and to prioritise own workload.
- Ability to work under pressure in potentially stressful situations.
- Ability to work as a team.
- Ability to learn new systems.
Qualifications
Essential
- Educated to GCSE level grade C/4 or above in Maths and English.
Person Specification
Experience
Essential
- Previous experience of working in a busy Receptionist/Administrative role.
Desirable
- Experience of working in a receptionist role in a healthcare organisation.
Skills
Essential
- Good computer literacy skills including knowledge of Word, Excel and Outlook.
- Excellent communication skills, both verbal and written.
- Excellent grammar, spelling and punctuation.
- Good interpersonal skills.
- Good organisational skills.
Desirable
- Previous experience of using EMIS/Accurx/ERS
Abilities
Essential
- Ability to communicate effectively with professionals at all levels.
- Ability to work on own initiative, without supervision and to prioritise own workload.
- Ability to work under pressure in potentially stressful situations.
- Ability to work as a team.
- Ability to learn new systems.
Qualifications
Essential
- Educated to GCSE level grade C/4 or above in Maths and English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bromley GP Alliance Ltd
Address
Beckenham Clinic
14 The Crescent
Beckenham
Kent
BR3 1DU
United Kingdom
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
Employer details
Employer name
Bromley GP Alliance Ltd
Address
Beckenham Clinic
14 The Crescent
Beckenham
Kent
BR3 1DU
United Kingdom
Employer's website
https://bromleygpalliance.org/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2185-26-0006
Job summary
Due to our expanding list size, we are looking to recruit another Receptionist to join our established team at Reedyford Healthcare. We are a well-established, friendly 5 partner practice. The surgeries are within minutes of the M65 exit 13 and are therefore easily accessible from Lancashire and Yorkshire areas. We have had two overall Good CQC assessments.
Main duties of the job
Job Summary
We are looking to appoint a receptionist to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks.
You will be responsible for the general reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
About us
We are a large progressive, forward-thinking, friendly team with high QOF achievement. Our list size is around 14,300 patients, operating from impressive LIFT premises in Nelson.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2185-26-0006
Job locations
Carr Road
Nelson
Lancashire
BB9 7SR
United Kingdom
Barrowford Health Centre
Lee Street
Barrowford
Nelson
Lancashire
BB9 8NR
United Kingdom
Job description
Job responsibilities
RECEPTION
- Receiving patients, consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception position as necessary
- Taking messages and passing on information
- Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
Job description
Job responsibilities
RECEPTION
- Receiving patients, consulting with members of practice team
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception position as necessary
- Taking messages and passing on information
- Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.
Person Specification
Qualifications
Essential
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
Desirable
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
Experience
Essential
- General office skills, photocopier, scanning, shredding
- Awareness of Data Protection Act and need for confidentiality of Information
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Excellent understanding of data protection and confidentiality issues
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, with the ability to adjust communication style
- Committed to own continuing personal development and an ability to support others to develop and progress
Desirable
- Experience of working in a medical or primary care setting
- Computer literate with an ability to use the required GP clinical systems
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
Person Specification
Qualifications
Essential
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
Desirable
- GCSEs at grade C or equivalent (or 4-9), including English and Maths
- Training in administration/clerical duties at NVQ level or above
- NVQ Level 2/3 in Customer Services or Health Care or related discipline
Experience
Essential
- General office skills, photocopier, scanning, shredding
- Awareness of Data Protection Act and need for confidentiality of Information
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Excellent understanding of data protection and confidentiality issues
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, with the ability to adjust communication style
- Committed to own continuing personal development and an ability to support others to develop and progress
Desirable
- Experience of working in a medical or primary care setting
- Computer literate with an ability to use the required GP clinical systems
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Reedyford Health Care
Address
Carr Road
Nelson
Lancashire
BB9 7SR
United Kingdom
Employer's website
http://www.reedyfordgp.com/nhs-general-practice-nelson-barrowford/ (Opens in a new tab)
Employer details
Employer name
Reedyford Health Care
Address
Carr Road
Nelson
Lancashire
BB9 7SR
United Kingdom
Employer's website
http://www.reedyfordgp.com/nhs-general-practice-nelson-barrowford/ (Opens in a new tab)
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Lung Cancer Screening Care Coordinator
County Durham & Darlington NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: C9439-2627-RP-N115
Job summary
This is an exciting opportunity to support the new Lung Cancer Screening Programme (LCS) in County Durham. The purpose of the programme is to enable the early detection of lung cancer in order to save lives.
In this role you will manage and complete telephone Lung Health Check clinics. The role is patient-facing and involves contacting patients to complete their Lung Health Check and assess their risk for lung cancer. This involves completing a questionnaire and risk assessment with patients and offering brief smoking sensation advice to current smokers. You will liaise with the nursing team on the outcome of the phone calls, in particular if patients are identified at higher risk of lung cancer and require a low dose CT scan. The job includes planning work schedules, supporting service users and supporting other members in the team to promote an excellent screening service for people taking part in the LCS Programme.
Main duties of the job
To work collaboratively within the LCS team to support administration of the programme on a day to day basis. Ensuring that all documentation is up-to-date, accurate, and available to support decision making, reporting exceptional circumstances when needed.
Calling patients to complete lung health check appointments - completing a questionnaire to determine risk scoring for lung cancer.
Offering brief smoking cessation advice for current smokers and opt-out referrals to SmokeFree County Durham.
Urgently signposting patients to primary care if they have signs & symptoms of lung cancer.
Calling patients to invite them to take part in the programme, booking and rescheduling patient appointments, including CT scan appointments.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
C9439-2627-RP-N115
Job locations
Chester Le Street Community Hospital
Front Street
CHESTER LE STREET
County Durham
DH3 3AT
United Kingdom
Job description
Job responsibilities
The post holder will:
Work as part of a small team developing and rolling out the Lung Cancer Screening Programme to eligible patients across County Durham.
Work autonomously in the absence of the Team Lead and program Manager.
Use own initiative to plan time effectively and prioritize all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service.
Contact patients and ask a specific predefined set of questions - documenting answers and outcomes accurately and fully.
Answer patient queries regarding the screening service - this includes handling incoming calls and triaging accordingly.
Offer brief smoking session advice and refer on as appropriate.
Provide a seamless interface for patients, through effective liaison with other Senior Managers, Clinicians & GP practices.
Escalate any concerns raised by patients in line with service specification.
Support the band 6 specialist nurses where required.
Support the management, booking and completion of patient appointments, including telephone Lung Health Checks.
Support the team with collection and collation of data to support and evaluate the service.
Promoting the service within the community and engaging with the general public and answering any queries they may have about the screening service.
Job description
Job responsibilities
The post holder will:
Work as part of a small team developing and rolling out the Lung Cancer Screening Programme to eligible patients across County Durham.
Work autonomously in the absence of the Team Lead and program Manager.
Use own initiative to plan time effectively and prioritize all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service.
Contact patients and ask a specific predefined set of questions - documenting answers and outcomes accurately and fully.
Answer patient queries regarding the screening service - this includes handling incoming calls and triaging accordingly.
Offer brief smoking session advice and refer on as appropriate.
Provide a seamless interface for patients, through effective liaison with other Senior Managers, Clinicians & GP practices.
Escalate any concerns raised by patients in line with service specification.
Support the band 6 specialist nurses where required.
Support the management, booking and completion of patient appointments, including telephone Lung Health Checks.
Support the team with collection and collation of data to support and evaluate the service.
Promoting the service within the community and engaging with the general public and answering any queries they may have about the screening service.
Person Specification
Special Skills & Knowledge
Essential
- Organisational and multitasking skills.
- Good computer and keyboard skills. IT skills in excel and word.
- Have attention to detail, ownership and pride in own work.
- Able to work efficiently with minimal supervision.
- Excellent communication skills for dealing with people both internal and external to the Trust.
- Good time keeping and ability to work under pressure.
- Good written communication skills.
- Flexible approach to duties.
- Team player.
Desirable
- Evidence of personal development.
- Experience of using databases and spreadsheets.
Qualifications
Essential
- NVQ Level 3 in Health and Social Care or equivalent qualification
- Recognised qualifications in literacy and numeracy (minimum GCSE English and Mathematics or equivalent)
Desirable
- Respiratory/medicine/oncology knowledge, experience and understanding.
- Care certificate
Experience
Essential
- Knowledge and experience of handling confidential patient information.
- Ability to prioritise workload and work to deadlines.
- Knowledge of medical terminology.
- Experience in a patient facing role in health and social care.
Desirable
- Awareness of national and local policies for lung cancer screening guidelines.
- Understanding of IRMER regulations.
Special Requirements
Essential
- Ability to deal with non routine and unpredictable workload.
Person Specification
Special Skills & Knowledge
Essential
- Organisational and multitasking skills.
- Good computer and keyboard skills. IT skills in excel and word.
- Have attention to detail, ownership and pride in own work.
- Able to work efficiently with minimal supervision.
- Excellent communication skills for dealing with people both internal and external to the Trust.
- Good time keeping and ability to work under pressure.
- Good written communication skills.
- Flexible approach to duties.
- Team player.
Desirable
- Evidence of personal development.
- Experience of using databases and spreadsheets.
Qualifications
Essential
- NVQ Level 3 in Health and Social Care or equivalent qualification
- Recognised qualifications in literacy and numeracy (minimum GCSE English and Mathematics or equivalent)
Desirable
- Respiratory/medicine/oncology knowledge, experience and understanding.
- Care certificate
Experience
Essential
- Knowledge and experience of handling confidential patient information.
- Ability to prioritise workload and work to deadlines.
- Knowledge of medical terminology.
- Experience in a patient facing role in health and social care.
Desirable
- Awareness of national and local policies for lung cancer screening guidelines.
- Understanding of IRMER regulations.
Special Requirements
Essential
- Ability to deal with non routine and unpredictable workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Chester Le Street Community Hospital
Front Street
CHESTER LE STREET
County Durham
DH3 3AT
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Chester Le Street Community Hospital
Front Street
CHESTER LE STREET
County Durham
DH3 3AT
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Salaried GP
Nottingham City General Practice Alliance View all jobs
Posted 1 month(s) ago
Reference: GPA-8268856
Job summary
We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City. We actively encourage GP input into delivery and development of forward thinking, patient centred services.
Bilborough Medical Centre & Grange Farm Medical Centre are in the West of the City, serving a very deprived area of Nottingham. They have a more traditional population with significant health problems and complex needs. The practices are developing and embedding innovative multidisciplinary team working and intend to expand this further to include many of the new ARRS roles. Grange Farm provides a lead care home role for Aspire PCN.
Main duties of the job
Ourvacancies are fora variety ofsessions per weekacross our practice sites.
Our practiceswork to Safe practice guidelines and have undertaken the GP Improvement Programme to look at ways to improve processes and effective systemswithin our practices.
Nottingham City has regular Protected Learning Time events 10 times per year on a Tuesday afternoon, alternating between in-house learning activities and external teaching topics.
Our GP sessions are 4 hour 15 minutes, and timetabled to provide15-minuteappointments, protected clinical administrationtime,and whererequiredadditionalprotected time for activities such as ARRS/ AHP staff debriefing and other clinical meetings. All practices hold clinical team meetings and ad hoc peer support catch upsfor staff development.
Successful candidates will manage a caseload, including duty doctor responsibilitiesand deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all.They will bean integral part ofNottingham City General Practice Alliance (NCGPA)which willprovideopportunities forskills development andcareer progression such as developing special interests in clinical, educational, training or research areas.
NCGPA has introduced total triage to improve access to appropriate services, enabling patients to access the right service first time. You will be part of developing and running the triage system with support from the practice and wider team.
About us
Candidates will alsohave the opportunity todevelop clinicaland manageriallead areas within the practices such as safeguardingandclinical governance.
Part of theNCGPA's new strategy isalsoto developteaching and training opportunitiesinallitspractices.
NCGPA is a GP Federation of37memberpractices in Nottingham City,which started in April 2016andprovides services forpatientsacross the city. Our vision is to:
- Provide high quality care and health outcomesfor all.
- Address deprivation and acknowledge diversity and health inequalitiesin the city.
- Develop an effective and sustainable workforce now and into the future.
An expandingarea of our activity is direct practice contract provision. All4practices are active members of their respective PCNs and are keen to develop teaching,training,and research interests.As part of the NCGPA family we are committed to providing mentorship and support for GPs at all stages of their career.
NCGPA has developed strong links across the CityPlace BasedPartnership (PBP) working closely withCommunity and Secondary City Health Provider colleagues,Public Health, localgovernment,andthevoluntary care sector. Addressing the health inequalities present across the city is a key strategicobjectiveof ours.
Details
Date posted
03 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience £10,300 - £11,075 per session dependent on experience
Contract
Permanent
Working pattern
Part-time
Reference number
GPA-8268856
Job locations
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Job description
Job responsibilities
Please see the attached job description for more information regarding this role as well as role requirements.
Job description
Job responsibilities
Please see the attached job description for more information regarding this role as well as role requirements.
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)
Desirable
- Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills
Experience
Essential
- Experience of working in UK General Practice
Desirable
- Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
- Experience of/interest in mental health Delivery of clinical audit QOF management
Knowledge
Essential
- QOF & Enhanced Services
Desirable
- The challenges facing the NHS
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)
Desirable
- Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills
Experience
Essential
- Experience of working in UK General Practice
Desirable
- Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
- Experience of/interest in mental health Delivery of clinical audit QOF management
Knowledge
Essential
- QOF & Enhanced Services
Desirable
- The challenges facing the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nottingham City General Practice Alliance
Address
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Employer's website
Employer details
Employer name
Nottingham City General Practice Alliance
Address
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Head of Quality
Calderdale and Huddersfield NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 372-HPS1103-A
Job summary
Post description
- Is responsible for the strategic development and operational management of the Quality Control and Assurance Service ensuring compliance with current standards and statute.
- Responsible for all areas of the Quality function and provides support within operations.
- Lead and develop the Quality Management system.
- Is the named Quality Controller on HPS's MHRA Manufacturer/importer licence (MIA), Specials Manufacturing and IMP Licences and undertakes the responsibilities outlined in the current edition of the Rules and Guidance for Pharmaceutical Manufacturers and Distributors produced by the Medicines and Healthcare products Regulatory Agency (MHRA).
- Is the named Responsible Person (RP) on the Wholesale Dealer Authorisation (WDA(H)) licence and undertakes the responsibilities outlined in the Good Distribution regulations (GDP).
- Is a member of the HPS Senior Management Team assisting in the strategic development of the business and service.
- Leads on special projects as requested by The Managing Director.
- Provides emergency cover (out of hours) for HPS.
Main duties of the job
Managerial Duties
- Manages headcount in Quality Control and Assurance departments.
- Manages the Quality Control and Assurance Service ensuring compliance with national standards and statute
- Acts as the responsible Person in regard to all aspects of Good Distribution Practice for all operations undertaken by HPS.
- Is responsible for the management of risk in relation to services managed by the post holder.
About us
CHFT is an integrated acute and community Trust serving diverse communities across Calderdale and Kirklees, with strong partnerships across West Yorkshire. We are proud of our One Culture of Care -- caring for each other with the same compassion, kindness and respect that we show our patients -- and of the values that underpin how we work: we put people first, we go see, we work together to get results, and we do the must dos.
CHFT is recognised as a forward looking, digitally enabled Trust, with a strong track record of using data, innovation and system collaboration to improve quality, safety and outcomes. We are ambitious about the role that acute trusts play in prevention, population health and reducing inequalities, and this post sits at the heart of that agenda.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year Per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
372-HPS1103-A
Job locations
Huddersfield Pharmacy Specials
Gate 2 Acre Mill, School Street West
Huddersfield
HD3 3ET
United Kingdom
Job description
Job responsibilities
Main Tasks
- Manages the Quality Control and Assurance Service ensuring compliance with national standards and statute.
- Supports the Managing Director in setting the strategic direction for the Quality Control and Assurance Service.
- Actively contributes to the development of the annual business plan and strategic planning for HPS.
- Ensures that the Quality Control and Assurance Service fulfils HPSs objectives and is provided within allocated financial resources.
- When required to and related to quality aspects, contributes to the writing and assessment of product dossiers being developed for submission to regulatory authorities (e.g. the MHRA) for new product licences.
- Undertakes the following responsibilities for sterile and non-sterile pharmaceutical. manufacturing, aseptic manufacturing and extemporaneous product manufacture as outlined in the Rules and Guidance for Pharmaceutical Manufacture (GMP):
- To approve or reject starting materials, packaging and intermediate bulk and finished products
- To evaluate batch records
- To ensure that all necessary testing is carried out
- To approve specifications, sampling instructions, test methods and other QC procedures
- To approve and monitor any contract analysts
- To check the maintenance of the QC laboratory and equipment
- To ensure that appropriate validations are performed
- To co-ordinate and perform self-inspections of all manufacturing areas
- To deal with complaints from external customers relating to products supplied by HPS.
- To act as the internal investigation co-ordinator for HPS.
- Undertakes the following shared responsibilities relating to quality with the Head of Production:
- The authorisation of written procedures
- The monitoring and control of the sterile, non-sterile and aseptic manufacturing environments
- Plant hygiene
- Process validation
- Training
- The approval and monitoring of suppliers and contract manufacturers
- The designation and monitoring of storage conditions for medicines and raw materials used in the production unit.
- The retention of records
- The monitoring of compliance with the requirements of GMP
- To monitor factors which may affect product quality
- Is responsible for ensuring that all HPS manufacturing licences are maintained, and that any non-compliances arising from regulatory inspections are addressed within the timescales agreed with the medicines regulator (MHRA).
- Acts as the responsible Person in regard to all aspects of Good Distribution Practice for all operations undertaken by HPS.
- Ensures that all other legislation that impacts on the service is prioritised and complied with e.g. Health and Safety, Environmental issues, COSHH, CLP, etc.
- Is responsible, in co-operation with the Managing Director, for the development of new production control systems and the development of new or modified formulations.
- Leads on and works in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions (CAPAs), as applicable according to SOPs.
- Collaborates on and contributes to development projects, both initiated internally by HPS and externally by HPS customers.
- Is responsible for creating, monitoring and delivering Quality Control and Assurance based key performance indicators (KPIs) and ensures all routine work and projects are delivered on cost and on time.
- Is responsible for, and provides advice and guidance on, the implementation of the COSHH regulations.
- Undertakes quality assurance audits for all sections of HPS.
- Ensures there is a continuous improvement program to optimise processes.
- Is responsible for the provision of environmental monitoring for HPS.
- Is responsible for the recruitment and selection of staff working within Quality Control and Assurance departments.
- Implements Trust human resource policies in relation to the Quality Control and Assurance Service and undertakes sickness and absence, capability and disciplinary reviews.
- Is responsible for the management of the staffing budget for the Quality Control and Assurance service and advises the Managing Director on resource requirements for service provision.
- Acts as an authorised signatory within HPS of delegated authority.
- Continually reviews and improves the quality and standard of service provision through consultation with users of the Quality Control and Assurance service.
- Develops and maintains policies, procedures and records for the Quality Control and Assurance service.
- Ensures the appropriate stock control and storage of materials and safe maintenance of equipment used in the provision of the services managed by the post holder.
- Ensures that all staff working in services managed by the post holder are competent to perform their duties, receive appropriate training, an annual appraisal and personal development plan.
- Is responsible for the management of risk in relation to services managed by the post holder.
- In collaboration with the Managing Director, develops a culture that encourages the use of initiative, individual and team responsibilities, open communication and a corporate approach to decision making which takes into account HPS priorities.
- Develops and maintains working relationships with users and customers of HPS and Quality Control and Assurance services to continually improve the quality and standard of service provided.
- Attends and represents HPS at regional and local Quality Control and Assurance and technical services meetings, and if necessary, NHS national working groups.
- Covers the duties of other senior staff during periods of sickness and absence and undertakes any other reasonable duties including weekend provision of services.
- Alongside other colleagues, participates in an on-call service to ensure that manufacturing and Quality Control and Assurance operations are adequately maintained on a continuous basis.
- Prepares routine and ad-hoc board reports.
Job description
Job responsibilities
Main Tasks
- Manages the Quality Control and Assurance Service ensuring compliance with national standards and statute.
- Supports the Managing Director in setting the strategic direction for the Quality Control and Assurance Service.
- Actively contributes to the development of the annual business plan and strategic planning for HPS.
- Ensures that the Quality Control and Assurance Service fulfils HPSs objectives and is provided within allocated financial resources.
- When required to and related to quality aspects, contributes to the writing and assessment of product dossiers being developed for submission to regulatory authorities (e.g. the MHRA) for new product licences.
- Undertakes the following responsibilities for sterile and non-sterile pharmaceutical. manufacturing, aseptic manufacturing and extemporaneous product manufacture as outlined in the Rules and Guidance for Pharmaceutical Manufacture (GMP):
- To approve or reject starting materials, packaging and intermediate bulk and finished products
- To evaluate batch records
- To ensure that all necessary testing is carried out
- To approve specifications, sampling instructions, test methods and other QC procedures
- To approve and monitor any contract analysts
- To check the maintenance of the QC laboratory and equipment
- To ensure that appropriate validations are performed
- To co-ordinate and perform self-inspections of all manufacturing areas
- To deal with complaints from external customers relating to products supplied by HPS.
- To act as the internal investigation co-ordinator for HPS.
- Undertakes the following shared responsibilities relating to quality with the Head of Production:
- The authorisation of written procedures
- The monitoring and control of the sterile, non-sterile and aseptic manufacturing environments
- Plant hygiene
- Process validation
- Training
- The approval and monitoring of suppliers and contract manufacturers
- The designation and monitoring of storage conditions for medicines and raw materials used in the production unit.
- The retention of records
- The monitoring of compliance with the requirements of GMP
- To monitor factors which may affect product quality
- Is responsible for ensuring that all HPS manufacturing licences are maintained, and that any non-compliances arising from regulatory inspections are addressed within the timescales agreed with the medicines regulator (MHRA).
- Acts as the responsible Person in regard to all aspects of Good Distribution Practice for all operations undertaken by HPS.
- Ensures that all other legislation that impacts on the service is prioritised and complied with e.g. Health and Safety, Environmental issues, COSHH, CLP, etc.
- Is responsible, in co-operation with the Managing Director, for the development of new production control systems and the development of new or modified formulations.
- Leads on and works in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions (CAPAs), as applicable according to SOPs.
- Collaborates on and contributes to development projects, both initiated internally by HPS and externally by HPS customers.
- Is responsible for creating, monitoring and delivering Quality Control and Assurance based key performance indicators (KPIs) and ensures all routine work and projects are delivered on cost and on time.
- Is responsible for, and provides advice and guidance on, the implementation of the COSHH regulations.
- Undertakes quality assurance audits for all sections of HPS.
- Ensures there is a continuous improvement program to optimise processes.
- Is responsible for the provision of environmental monitoring for HPS.
- Is responsible for the recruitment and selection of staff working within Quality Control and Assurance departments.
- Implements Trust human resource policies in relation to the Quality Control and Assurance Service and undertakes sickness and absence, capability and disciplinary reviews.
- Is responsible for the management of the staffing budget for the Quality Control and Assurance service and advises the Managing Director on resource requirements for service provision.
- Acts as an authorised signatory within HPS of delegated authority.
- Continually reviews and improves the quality and standard of service provision through consultation with users of the Quality Control and Assurance service.
- Develops and maintains policies, procedures and records for the Quality Control and Assurance service.
- Ensures the appropriate stock control and storage of materials and safe maintenance of equipment used in the provision of the services managed by the post holder.
- Ensures that all staff working in services managed by the post holder are competent to perform their duties, receive appropriate training, an annual appraisal and personal development plan.
- Is responsible for the management of risk in relation to services managed by the post holder.
- In collaboration with the Managing Director, develops a culture that encourages the use of initiative, individual and team responsibilities, open communication and a corporate approach to decision making which takes into account HPS priorities.
- Develops and maintains working relationships with users and customers of HPS and Quality Control and Assurance services to continually improve the quality and standard of service provided.
- Attends and represents HPS at regional and local Quality Control and Assurance and technical services meetings, and if necessary, NHS national working groups.
- Covers the duties of other senior staff during periods of sickness and absence and undertakes any other reasonable duties including weekend provision of services.
- Alongside other colleagues, participates in an on-call service to ensure that manufacturing and Quality Control and Assurance operations are adequately maintained on a continuous basis.
- Prepares routine and ad-hoc board reports.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Microbiology or equivalent. Full professional membership of a relevant professional body (e.g. MRPharmS, CChem)
- Eligible for nomination as a QP (as defined by the joint professional bodies)
- Relevant post graduate qualification e.g. PhD, Masters or Post graduate Diploma in Pharmaceutical Technology and Quality Assurance
Desirable
- Relevant post graduate qualification e.g. PhD, Masters or Post graduate Diploma in Pharmaceutical Technology and Quality Assurance
- Currently practicing as a QP
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Substantial/significant experience QA/QC in QA/GMP environment/s at a high level which the post holder can relate to current NHS Manufacturing and Quality Assurance services.
- Expertise should include extensive development and management of Quality Management Systems
- A strong track record in preparing for, hosting and achieving satisfactory outcomes from regulatory GMP audits (MHRA / FDA)
- Experience in completing the quality sections of marketing authorisation applications that are submitted to medicine regulators in-order to obtain product licences
- Detailed knowledge and understanding of Pharmaceutical Manufacture, Good Manufacturing Practice, Good Distribution Practice and Good Control Laboratory Practice.
- Understanding of legislation relating to pharmaceutical manufacture
- Computer literacy
- Quality audits
Desirable
- Financial management
- Knowledge of ISO9000 Quality System
- Knowledge of product licensing and medical device registration
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Leadership and motivational skills
- Highly developed interpersonal and communication skills.
- Ability to prioritise workload and meet deadlines whilst paying attention to detail.
- Ability to work under pressure.
- Ability to work on own initiative and as part of a team.
- Self-motivating and able to motivate/inspire others
- Ability to influence and negotiate with managers, senior medical, nursing and pharmacy staff
- Planning and Organisational skills
- Able to effect and manage change
- Problem solving and analytical skills
- Education & Training skills
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Microbiology or equivalent. Full professional membership of a relevant professional body (e.g. MRPharmS, CChem)
- Eligible for nomination as a QP (as defined by the joint professional bodies)
- Relevant post graduate qualification e.g. PhD, Masters or Post graduate Diploma in Pharmaceutical Technology and Quality Assurance
Desirable
- Relevant post graduate qualification e.g. PhD, Masters or Post graduate Diploma in Pharmaceutical Technology and Quality Assurance
- Currently practicing as a QP
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Substantial/significant experience QA/QC in QA/GMP environment/s at a high level which the post holder can relate to current NHS Manufacturing and Quality Assurance services.
- Expertise should include extensive development and management of Quality Management Systems
- A strong track record in preparing for, hosting and achieving satisfactory outcomes from regulatory GMP audits (MHRA / FDA)
- Experience in completing the quality sections of marketing authorisation applications that are submitted to medicine regulators in-order to obtain product licences
- Detailed knowledge and understanding of Pharmaceutical Manufacture, Good Manufacturing Practice, Good Distribution Practice and Good Control Laboratory Practice.
- Understanding of legislation relating to pharmaceutical manufacture
- Computer literacy
- Quality audits
Desirable
- Financial management
- Knowledge of ISO9000 Quality System
- Knowledge of product licensing and medical device registration
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential
- Leadership and motivational skills
- Highly developed interpersonal and communication skills.
- Ability to prioritise workload and meet deadlines whilst paying attention to detail.
- Ability to work under pressure.
- Ability to work on own initiative and as part of a team.
- Self-motivating and able to motivate/inspire others
- Ability to influence and negotiate with managers, senior medical, nursing and pharmacy staff
- Planning and Organisational skills
- Able to effect and manage change
- Problem solving and analytical skills
- Education & Training skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield Pharmacy Specials
Gate 2 Acre Mill, School Street West
Huddersfield
HD3 3ET
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Huddersfield Pharmacy Specials
Gate 2 Acre Mill, School Street West
Huddersfield
HD3 3ET
United Kingdom
Employer's website
https://www.cht.nhs.uk (Opens in a new tab)
Apply Now
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Chemistry Technical Officer
Stockport NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 362-HSS4CHEM-07-26
Job summary
We are looking to appoint a highly enthusiastic individual educated to HNC(or equivalent or Higher) in Chemistry, Pharmaceutical Science or a closely related scientific subject. The successful candidate will have excellent analytical skills and experience of working in a laboratory.
Quality Control North West is part of Stockport Foundation Trust and is an NHS regional specialty department responsible for providing pharmaceutical quality control services to NHS and non-NHS clients. The laboratories at Stockport arewell equipped and advanced in analytical instrumentation and are accredited to ISO 17025 by UKAS.
Main duties of the job
- To work at all times in accordance with the requirements of the Quality Manual, Good Laboratory Practice and UKAS. All testing must be performed in accordance with established procedures to assess compliance with approved specifications.
- To perform routine chemical testing on raw materials, in-process samples, finished pharmaceutical products and environmental samples. Testing would include HPLC, GC, pH, Titration, Dissolution, Polarimetry, Karl Fischer.
- To perform quantitative and semi-quantitative analysis of pharmaceutical clean down wipes from a range of pharmaceutical and environmental origins using the LC/MS .
- To perform method validation work, and prepare validation reports for all analytical techniques as directed by senior staff and laboratory procedures.
- To perform stability studies in accordance with agreed protocols.
- To undertake validation studies and research projects under the direction of the Section Head.
- To perform equipment calibration checks and maintenance as directed by laboratory procedures
- To maintain reagent stocks within the laboratory.
- To maintain the laboratory environment in an appropriate condition, including the cleandown of surfaces and cabinets and the safe disposal of laboratory waste.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
362-HSS4CHEM-07-26
Job locations
Quality Control North West
Stepping Hill Hospital
Stockport
SK2 7JE
United Kingdom
Job description
Job responsibilities
Communications
- To participate in section and departmental staff meetings.
- To communicate with other team members so as to ensure the efficient use of equipment and the timely testing of samples.
- To communicate difficulties to senior staff in order to minimise delays.
- To deal with telephone enquiries from clients, ensuring that the query is passed on to the appropriate person where no answer can be given.
Responsibility for Patient Care
- Helping to ensure medicines prepared by Pharmaceutical Production Units and Aseptic Suites across the North West, meet statutory requirements for occupational safety.
- To perform routine chemical testing on raw materials, in-process samples, finished pharmaceutical products and environmental samples.
- To perform quantitative and semi-quantitative analysis of pharmaceutical clean down wipes from a range of pharmaceutical and environmental origins samples using the LC/MS .
- To perform method validation work, and prepare validation reports for all analytical techniques as directed by senior staff and laboratory procedures.
- To undertake stability studies in accordance with agreed protocols.
Planning and organising
- To plan own work on a day-to-day basis, ensuring that the service is delivered in accordance with contracted turn-round times.
Responsibilities for Physical and / or Financial Resources
- To initiate the order of laboratory reagents and other consumables in order to maintain stocks.
- To maintain, calibrate and ensure the correct use of expensive laboratory equipment.
- To make suggestions in section and departmental staff meetings.
- To operate at all times in accordance with departmental policy and procedures.
Responsibilities for Human Resources and Leadership
None
Responsibilities for Teaching and TrainingTo be involved in the training of new or junior staff.
Responsibilities for data and information resources- To maintain accurate records of analytical work in accordance with Good Laboratory Practice.
- To process analytical data, performing mathematical calculations (including statistics) to determine compliance with specifications.
- To perform data entry of large numbers of environmental test results onto the LIMS
- To prepare routine laboratory reports using LIMS for approval by laboratory signatories.
- To prepare complex validation or calibration reports using Microsoft Word for approval by the Section Head.
Research, Development and Audit
- To carry out a broad range of chemical tests on starting materials, packaging components environmental samples and pharmaceutical products to ensure they are fit for use.
- To be involved in Research and Development projects, performing work under the direction of the Senior Analyst
- All work performed is subject to annual inspection by internal and external auditors.
Physical Skills and Effort
- Some light lifting and moving duties are included.
- VDU work.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Job description
Job responsibilities
Communications
- To participate in section and departmental staff meetings.
- To communicate with other team members so as to ensure the efficient use of equipment and the timely testing of samples.
- To communicate difficulties to senior staff in order to minimise delays.
- To deal with telephone enquiries from clients, ensuring that the query is passed on to the appropriate person where no answer can be given.
Responsibility for Patient Care
- Helping to ensure medicines prepared by Pharmaceutical Production Units and Aseptic Suites across the North West, meet statutory requirements for occupational safety.
- To perform routine chemical testing on raw materials, in-process samples, finished pharmaceutical products and environmental samples.
- To perform quantitative and semi-quantitative analysis of pharmaceutical clean down wipes from a range of pharmaceutical and environmental origins samples using the LC/MS .
- To perform method validation work, and prepare validation reports for all analytical techniques as directed by senior staff and laboratory procedures.
- To undertake stability studies in accordance with agreed protocols.
Planning and organising
- To plan own work on a day-to-day basis, ensuring that the service is delivered in accordance with contracted turn-round times.
Responsibilities for Physical and / or Financial Resources
- To initiate the order of laboratory reagents and other consumables in order to maintain stocks.
- To maintain, calibrate and ensure the correct use of expensive laboratory equipment.
- To make suggestions in section and departmental staff meetings.
- To operate at all times in accordance with departmental policy and procedures.
Responsibilities for Human Resources and Leadership
None
Responsibilities for Teaching and TrainingTo be involved in the training of new or junior staff.
Responsibilities for data and information resources- To maintain accurate records of analytical work in accordance with Good Laboratory Practice.
- To process analytical data, performing mathematical calculations (including statistics) to determine compliance with specifications.
- To perform data entry of large numbers of environmental test results onto the LIMS
- To prepare routine laboratory reports using LIMS for approval by laboratory signatories.
- To prepare complex validation or calibration reports using Microsoft Word for approval by the Section Head.
Research, Development and Audit
- To carry out a broad range of chemical tests on starting materials, packaging components environmental samples and pharmaceutical products to ensure they are fit for use.
- To be involved in Research and Development projects, performing work under the direction of the Senior Analyst
- All work performed is subject to annual inspection by internal and external auditors.
Physical Skills and Effort
- Some light lifting and moving duties are included.
- VDU work.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential
- Higher National Certificate incorporating chemical sciences or higher (E)
Desirable
- Degree (D)
- Chemical specialisation (D)
Knowledge
Essential
- Knowledge of broad range of chemical techniques.
- Knowledge of principles of GLP, laboratory H&S and COSHH. (E)
Desirable
- Knowledge of pharmaceutical analysis.
Experience
Essential
- Relevant experience e.g. during studying or training
Desirable
- Work in a laboratory operating to similar standards of GLP/UKAS
- Familiarity with pharmacopoeias
- Use of a LIMS system
Skills & Abilities
Essential
- Excellent practical chemistry skills
- Excellent manual dexterity
- Good record keeping
- Good team worker
- Ability to work without direct supervision
- Keyboard Skills
- Good computer literacy
- Time management
Work Related Circumstances
Essential
- Good general health
Person Specification
Education & Qualifications
Essential
- Higher National Certificate incorporating chemical sciences or higher (E)
Desirable
- Degree (D)
- Chemical specialisation (D)
Knowledge
Essential
- Knowledge of broad range of chemical techniques.
- Knowledge of principles of GLP, laboratory H&S and COSHH. (E)
Desirable
- Knowledge of pharmaceutical analysis.
Experience
Essential
- Relevant experience e.g. during studying or training
Desirable
- Work in a laboratory operating to similar standards of GLP/UKAS
- Familiarity with pharmacopoeias
- Use of a LIMS system
Skills & Abilities
Essential
- Excellent practical chemistry skills
- Excellent manual dexterity
- Good record keeping
- Good team worker
- Ability to work without direct supervision
- Keyboard Skills
- Good computer literacy
- Time management
Work Related Circumstances
Essential
- Good general health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Quality Control North West
Stepping Hill Hospital
Stockport
SK2 7JE
United Kingdom
Employer's website
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Quality Control North West
Stepping Hill Hospital
Stockport
SK2 7JE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Assistant
Mersey Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 350-SC8234617
Job summary
Financial incentives of £3000 per annum attached to this post paid over 12 monthly instalments.
To provide support to the Physical health team within the secure Health Centre and administration staff. To work unsupervised when performing investigations both within the Health Centre and at ward level. To assist with escort duties, internally and externally for both patients and visitors.
Mersey Care NHS Foundation Trust as a leading provider of community services, mental health care, physical health, addiction services and learning disability care.
Service users receiving a high quality service and one which is free from stigma, discrimination and harm.
Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers
The Trust values of Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support will be embedded across the division for all staff and evident to service users.
To be able to respond appropriately to emergency situations.
To competently perform venepuncture / ECG's within the Health Centre and at ward level as directed by the requesting clinicians.
To operate the radio communications set when required and be conversant with hospital radio network procedures.
To undertake full control and restraint training, manage situations of actual and potential C&R issues using either approved C&R techniques or verbal de-escalation skills.
Main duties of the job
To demonstrate excellent interpersonal communications skills to communicate factual information to patients to overcome barriers to understanding.
To work collaboratively, sharing knowledge and experience with peers to provide support through teamwork. Participate in regular team meetings.
To demonstrate appropriate skills to deal with patients with challenging behaviour. Be able to adapt to the unpredictable demands of the patient and the needs of the service.
To assist with therapeutic monitoring of all relevant medication, being aware of data information system.
To be aware of patients' well-being, taking into account mental, physical, security and potential violent issues, reporting any concerns to the nurse in charge.
To maintain responsibility for the Health & Safety aspects of the environment for self, colleagues and visitors.
To maintain quality control checks of all equipment within the Health Centre.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Financial incentives of £3000 per annum attached to this post
Contract
Permanent
Working pattern
Full-time
Reference number
350-SC8234617
Job locations
Secure care division
Maghull
L311HW
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description and person specification for full detailsand requirementsof the role.
Job description
Job responsibilities
Please refer to the attached job description and person specification for full detailsand requirementsof the role.
Person Specification
Qualifications
Essential
- NVQ level 2 in care or demonstrate equivalent experience.
Desirable
- Evidence of studying for NVQ Level 3 in care or other relevant skills/academic based course or working towards this.
Experience
Essential
- Experience / knowledge of working within a high secure environment and mental health problems
Desirable
- Previous experience of phlebotomy, ECG recording and administrative work
- Smoking cessation trained.
Skills
Essential
- Ability to relate positively to people and to work within a changing and challenging environment
- Ability to work well within a team
- Willingness to maintain / develop skills and knowledge.
Knowledge
Essential
- Experience / knowledge of working within a high secure environment and mental health problems
Person Specification
Qualifications
Essential
- NVQ level 2 in care or demonstrate equivalent experience.
Desirable
- Evidence of studying for NVQ Level 3 in care or other relevant skills/academic based course or working towards this.
Experience
Essential
- Experience / knowledge of working within a high secure environment and mental health problems
Desirable
- Previous experience of phlebotomy, ECG recording and administrative work
- Smoking cessation trained.
Skills
Essential
- Ability to relate positively to people and to work within a changing and challenging environment
- Ability to work well within a team
- Willingness to maintain / develop skills and knowledge.
Knowledge
Essential
- Experience / knowledge of working within a high secure environment and mental health problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Secure care division
Maghull
L311HW
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Secure care division
Maghull
L311HW
United Kingdom
Employer's website
https://www.merseycare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Shift Maintenance Craftsperson (Electrical)
Croydon Health Services NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 199-8073108-RB-NA-A
Job summary
The Shift engineer performs work including activities which are complex and/or non-routine in electrical services. To maintain and repair the Hospital's plant, equipment and services.Carry out fault analysis, testing, manufacturing, replacing, isolation, modifying, inspecting, improving, installing, maintaining and repairing of all electrical services, plant and equipment in compliance with all good practice guides, operational maintenance manuals and statutory requirements. Be proactive with regard to all forms of maintenance, good site resource management and security.
Main duties of the job
To manufacture, assemble, erect, install and test new installations, services and equipment.
To undertake any duties which may be required commensurate with grade and competence as deemed necessary by the changing needs of the Trust.
Undertaking maintenance, repairs, minor improvement and capital work across the Trust as directed by management, ensuring compliance with Trust safety standards and procedures.
Undertake this role within a weekly rotating Day/Night shift system
About us
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum incl. of HCAS (Outer)
Contract
Permanent
Working pattern
Full-time
Reference number
199-8073108-RB-NA-A
Job locations
Croydon University Hospital
530 London Road, Thornton Heath
Croydon
CR7 7YE
United Kingdom
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in job description and person specification***
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Previous applicants need not apply
Job description
Job responsibilities
***Please see the attached supporting document which contains more information about the role in job description and person specification***
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Previous applicants need not apply
Person Specification
Experience
Essential
- Electrical/ mechaical experience
Desirable
- NHS experience
Qualifications
Essential
- Trade qualification
Desirable
- Proof of further learning in selected field
Knowledge
Essential
- Health and Safety knowledge
Desirable
- Permit to work system knowledge
- HTM knowledge
Person Specification
Experience
Essential
- Electrical/ mechaical experience
Desirable
- NHS experience
Qualifications
Essential
- Trade qualification
Desirable
- Proof of further learning in selected field
Knowledge
Essential
- Health and Safety knowledge
Desirable
- Permit to work system knowledge
- HTM knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road, Thornton Heath
Croydon
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Employer details
Employer name
Croydon Health Services NHS Trust
Address
Croydon University Hospital
530 London Road, Thornton Heath
Croydon
CR7 7YE
United Kingdom
Employer's website
https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Performance and Administration Manager
Oxford Health NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 267-OA8160414
Job summary
Do you have extensive admin experience working in busy organisations?
Do you have strong analytical, communication and organisational skills?
We are looking for a full time Performance & Administration Manager to join the South AMHT, of Oxford Health NHS Foundation Trust.
The performance and Admin Manager role is to support the in-patient leadership team to meet key performance targets through the organizations performance framework. You will also provide management and leadership to the in-patient administrative teams. This includes the ward clerks and team administrators. You will be a key part of the ward leadership teams and also work closely with the wider in-patient pathway, including the performance and administrative manager at the Warneford and Littlemore.
Main duties of the job
- Ensure the Matron, Consultant and ward clinicians are provided with comprehensive, efficient, and effective secretarial and administrative support.
- Ensure the Team databases/electronic files, performance systems are accurate and up to date together with data inputting as necessary.
- Arrange meetings and room bookings as requested.
- Provide administrative and minute taking support to the matron, consultant and other clinicians in ward meetings and external meetings taking place on the ward.
- Support the matron in monitoring training and performance management for staff.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.
Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
267-OA8160414
Job locations
Warneford Hospital
Oxford
OX3 7JX
United Kingdom
Job description
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Job description
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Knowledge and skills
Essential
- Educated to at least Degree Level or equivalent with evidence of numerical skills.
- Evidence of continuous personal and professional development.
Desirable
- Business administration or Management qualification
Qualification- Academic
Essential
- IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.
Desirable
- RSA Typing Qualification/ECDL/
- Knowledge of NHS national data sets
- Knowledge of NHS performance agenda
Experience
Essential
- Excellent organisation and interpersonal skills
- Experience of working in an administrative/secretarial role
- Ability to multi task, deal with conflict and demanding priorities
- Excellent written and verbal communication skills
- Highly numerical and good analytical skills
- Experience in supervising or leading teams
Desirable
- Previous experience of working in a healthcare environment
- Experience of performance monitoring and management
- Experience of working relationships including GP's, CCG's, Health and Social Care Services, Voluntary Organisations and Patient and Carer Representatives.
personal qualities
Essential
- Positive, reliable and flexible approch with practical problem solving abilities.
- Works well under pressure, plan and manage workload, analytical, team player
Person Specification
Knowledge and skills
Essential
- Educated to at least Degree Level or equivalent with evidence of numerical skills.
- Evidence of continuous personal and professional development.
Desirable
- Business administration or Management qualification
Qualification- Academic
Essential
- IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.
Desirable
- RSA Typing Qualification/ECDL/
- Knowledge of NHS national data sets
- Knowledge of NHS performance agenda
Experience
Essential
- Excellent organisation and interpersonal skills
- Experience of working in an administrative/secretarial role
- Ability to multi task, deal with conflict and demanding priorities
- Excellent written and verbal communication skills
- Highly numerical and good analytical skills
- Experience in supervising or leading teams
Desirable
- Previous experience of working in a healthcare environment
- Experience of performance monitoring and management
- Experience of working relationships including GP's, CCG's, Health and Social Care Services, Voluntary Organisations and Patient and Carer Representatives.
personal qualities
Essential
- Positive, reliable and flexible approch with practical problem solving abilities.
- Works well under pressure, plan and manage workload, analytical, team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford Health NHS Trust
Address
Warneford Hospital
Oxford
OX3 7JX
United Kingdom
Employer's website
https://www.oxfordhealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Oxford Health NHS Trust
Address
Warneford Hospital
Oxford
OX3 7JX
United Kingdom
Employer's website
https://www.oxfordhealth.nhs.uk (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A2010-26-0002
Job summary
Job Overview
The Primary Care Nurse Navigator takes a proactive and co-ordinated approach in identifying the most complex and vulnerable people and then co-ordinating and managing their care in partnership with the individual their families and carers. The post holder will also deliver care and support to patients with life limiting illnesses requiring Palliative care, this will involve the delivery of end of life discussions and advanced care planning.
Main duties of the job
Main Duties of the job
To support the assessment and development of a personal care plan developed jointly with the patient, carers, relatives and GPs based on assessment of care needs. Ensuring all new patients have care plans within the 21 day target and update and/or amend care plans due to death or relocation.
To be the primary contact for patients in coordinating their care across primary, secondary and community health care as well as social and mental health care. To identify and ensure timely onward referral of patients, as necessary to appropriate Health and Social Care Services identified from assessment.
To support the wider practice team in delivering services for our Housebound patients such as Vaccinations and Annual Reviews.
Organisation and coordination of regular meetings at practice level such as the monthly Palliative Care meetings.
For an informal chat please contact the surgery on 01253 204141 and ask to speak to Josie Walsh, Practice Nurse or Oonagh Potts, Lead Nurse Practitioner
About us
Overview of your organisation
Come and join our high achieving very friendly GP training practice. Supported by 2 GP partners, 2 Salaried GPs, 3 highly skilled and experienced Nurse practitioners, 1 Advanced Practitioner, 1 Practice nurse, 2 HCAs and in-house Practice pharmacist and Prescribing technician, along with our very experienced and supportive admin and reception team.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2010-26-0002
Job locations
Cleveleys Health Centre
Kelso Avenue
Thornton-cleveleys
Lancashire
FY5 3LF
United Kingdom
Job description
Job responsibilities
Job Responsibilities:
- Supporting the assessment and development of a personal care plan developed jointly with the patient, carers, relatives and GPs based on assessment of care needs.
- Facilitate and support the GPs in case managing patients discharge from hospital by supporting the community team and as appropriate coordinating care and services to be delivered within community to support independence.
- Using an auditing system to monitor the impact of the service quality of care and cost effectiveness.
- To be the primary contact for patients in coordinating their care across primary, secondary and community health care as well as social and mental health care.
- To facilitate the reduction and/or prevention of inappropriate hospital admissions by joint working with all stakeholders.
- To identify and ensure timely onward referral of patients, as necessary to appropriate Health and Social Care Services identified from assessment.
- Coordinate services with hospital, rapid response, OT, Physical therapy, Speech and Language, stroke team, heart failure nurse, COPD, CPN, diabetes and nursing homes
- Monitor daily admissions and discharges particularly those in the target population
- Identification of patients by using Risk Stratification tool and other appropriate data
- Ensure all new patients have care plans within the 21 day target and update and/or amend care plans due to death or relocation
- Organise and coordinate regular meetings at practice level such as the monthly Palliative Care meeting
- Investigate patterns of need, admissions and potential new patients
- To support the wider practice team in delivering services for our Housebound patients such as Vaccinations and Annual Reviews.
Key working relationships:
- Patients and Carers
- GPs and other practitioners with a special interest
- Local General District hospitals and community hospitals
- Community Geriatrician
- Community Matron and District nurses
- Social workers and Social Care
- Voluntary services
- Networking managers and administrators
- Care/residential nursing homes
- Housing services
- Pharmacys
Skills
- High degree of organisation and an effective time management
Effective and professional communication skills
- Patient service experience required in a medical environment
- Ability to work effectively within a multi-disciplinary teams
- IT competencies including database use, Word and excel, with some project management skills and a knowledge of clinical software packages
- In depth knowledge of medical practices, treatments, procedures and plans.
- Committed to patient care and able to empathise with a wide variety of patients
Special requirements for the post
An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
- An understanding and acceptance of ones capabilities and awareness of own limitations
- Ability to work without direct supervision and determine own workload priorities
- Basic keyboard and computer skills
- Ability to deal with complex and difficult emotional situations
- Attend and deliver Palliative Care meetings
- Flexibility of working hours
- Excellent communication skills
Physical Skills
To be able to cope with frequent interruptions during work, being able to multi-task. To cope with interruptions form phone calls and queries for impromptu advice, prioritising appropriately
To be able to cope physically and mentally with a daily patient caseload
To comply with practice infection control procedure
To comply with lone working policy
To be able to cope with the emotional stress of supporting patients and at times their distressed relatives
Mental Effort
To work in an environment where there are frequent disruptions to work patterns due to demands from GPs, patients, carers and other staff including responding to phone calls
Emotional Effort
To be involved with difficult discussions with patients and their carers regarding care
To frequently be involved in challenging discussions about patients behaviours and health beliefs that may impact on their own outcomes now or in the future
Working conditions
Based within the Practice but will be required to visit patients in their own homes
Occasional exposure to verbal and/or physical aggression
Job description
Job responsibilities
Job Responsibilities:
- Supporting the assessment and development of a personal care plan developed jointly with the patient, carers, relatives and GPs based on assessment of care needs.
- Facilitate and support the GPs in case managing patients discharge from hospital by supporting the community team and as appropriate coordinating care and services to be delivered within community to support independence.
- Using an auditing system to monitor the impact of the service quality of care and cost effectiveness.
- To be the primary contact for patients in coordinating their care across primary, secondary and community health care as well as social and mental health care.
- To facilitate the reduction and/or prevention of inappropriate hospital admissions by joint working with all stakeholders.
- To identify and ensure timely onward referral of patients, as necessary to appropriate Health and Social Care Services identified from assessment.
- Coordinate services with hospital, rapid response, OT, Physical therapy, Speech and Language, stroke team, heart failure nurse, COPD, CPN, diabetes and nursing homes
- Monitor daily admissions and discharges particularly those in the target population
- Identification of patients by using Risk Stratification tool and other appropriate data
- Ensure all new patients have care plans within the 21 day target and update and/or amend care plans due to death or relocation
- Organise and coordinate regular meetings at practice level such as the monthly Palliative Care meeting
- Investigate patterns of need, admissions and potential new patients
- To support the wider practice team in delivering services for our Housebound patients such as Vaccinations and Annual Reviews.
Key working relationships:
- Patients and Carers
- GPs and other practitioners with a special interest
- Local General District hospitals and community hospitals
- Community Geriatrician
- Community Matron and District nurses
- Social workers and Social Care
- Voluntary services
- Networking managers and administrators
- Care/residential nursing homes
- Housing services
- Pharmacys
Skills
- High degree of organisation and an effective time management
Effective and professional communication skills
- Patient service experience required in a medical environment
- Ability to work effectively within a multi-disciplinary teams
- IT competencies including database use, Word and excel, with some project management skills and a knowledge of clinical software packages
- In depth knowledge of medical practices, treatments, procedures and plans.
- Committed to patient care and able to empathise with a wide variety of patients
Special requirements for the post
An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
- An understanding and acceptance of ones capabilities and awareness of own limitations
- Ability to work without direct supervision and determine own workload priorities
- Basic keyboard and computer skills
- Ability to deal with complex and difficult emotional situations
- Attend and deliver Palliative Care meetings
- Flexibility of working hours
- Excellent communication skills
Physical Skills
To be able to cope with frequent interruptions during work, being able to multi-task. To cope with interruptions form phone calls and queries for impromptu advice, prioritising appropriately
To be able to cope physically and mentally with a daily patient caseload
To comply with practice infection control procedure
To comply with lone working policy
To be able to cope with the emotional stress of supporting patients and at times their distressed relatives
Mental Effort
To work in an environment where there are frequent disruptions to work patterns due to demands from GPs, patients, carers and other staff including responding to phone calls
Emotional Effort
To be involved with difficult discussions with patients and their carers regarding care
To frequently be involved in challenging discussions about patients behaviours and health beliefs that may impact on their own outcomes now or in the future
Working conditions
Based within the Practice but will be required to visit patients in their own homes
Occasional exposure to verbal and/or physical aggression
Person Specification
Qualifications
Essential
- Registered General Nurse
Desirable
- Evidence of continued professional development
Experience
Essential
- 3 years post registration experience in NHS
- Minimum I.T skills
- Effective and professional communications skills
- Experience of working in Primary Care
- Clinical
- Experience of working in palliative care
- Understanding of GSF in Palliative Care
- Good understanding of EPaCCs
- Knowledge of chronic disease management
- ECGs
- Immunisations & vaccinations
- Venepuncture
- Blood pressure monitoring
- Knowledge of medical practices, treatments procedures and plans
Desirable
- IT skills in clinical programmes
Other
Essential
- Excellent attention to detail
- Flexibility
- Good organisational skills
- Able to work under pressure & manage conflicting demands
- Appearance smart and tidy
- Courteous and pleasant manner
- Good attendance and time keeping
- Good sense of humour
Specialist Knowledge
Essential
- General
- Good standard of spoken and written English
- Good understanding of Data Protection, Caldicott, Gillick Competency and Fraser guidelines
- Clinical
- Knowledge & awareness of own professional limits
Desirable
- Emis Web clinical software
- Microsoft Teams
Person Specification
Qualifications
Essential
- Registered General Nurse
Desirable
- Evidence of continued professional development
Experience
Essential
- 3 years post registration experience in NHS
- Minimum I.T skills
- Effective and professional communications skills
- Experience of working in Primary Care
- Clinical
- Experience of working in palliative care
- Understanding of GSF in Palliative Care
- Good understanding of EPaCCs
- Knowledge of chronic disease management
- ECGs
- Immunisations & vaccinations
- Venepuncture
- Blood pressure monitoring
- Knowledge of medical practices, treatments procedures and plans
Desirable
- IT skills in clinical programmes
Other
Essential
- Excellent attention to detail
- Flexibility
- Good organisational skills
- Able to work under pressure & manage conflicting demands
- Appearance smart and tidy
- Courteous and pleasant manner
- Good attendance and time keeping
- Good sense of humour
Specialist Knowledge
Essential
- General
- Good standard of spoken and written English
- Good understanding of Data Protection, Caldicott, Gillick Competency and Fraser guidelines
- Clinical
- Knowledge & awareness of own professional limits
Desirable
- Emis Web clinical software
- Microsoft Teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Crescent Surgery
Address
Cleveleys Health Centre
Kelso Avenue
Thornton-cleveleys
Lancashire
FY5 3LF
United Kingdom
Employer's website
Employer details
Employer name
The Crescent Surgery
Address
Cleveleys Health Centre
Kelso Avenue
Thornton-cleveleys
Lancashire
FY5 3LF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Perinatal Mental Health Team Administrator
South London and Maudsley NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 334-NCL-8078673-MU
Job summary
About the team:
The Perinatal Outpatient & Community Mental Health Service accepts referrals from Croydon, Lambeth, Lewisham, and Southwark Boroughs, as well as accepting referrals from other Trusts nationally.
The service receives approximately 600 referrals per year. There are several outpatient clinics each week, and an outreach service from Community Perinatal Specialist Clinicians.
Main duties of the job
About the role:
An exciting opportunity has arisen for a motivated and organised Perinatal Mental Health Administrator.
The post holder will be responsible for providing an efficient, effective and well organised administration service to the Southwark Perinatal Community Mental Health Team.
The post holder will provide key duties such as on-site reception cover, processing new referrals, managing outpatient clinics etc., and must have experience of working with confidential information, effective organisation and can demonstrate good communication skills.
Working Monday - Friday, 9.00am - 5.00pm, you will be required to be on site 4 days a week with the flexibility of remote working one day a week.
About us
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
We look forward to receiving your application.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£34,186 to £37,389 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
334-NCL-8078673-MU
Job locations
Mapother House, First Floor
De Crespigny Park
London
SE5 8AZ
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
Administrative / Secretarial Support:
- To provide a comprehensive administrative service to the Perinatal Mental Health Team in an efficient, timely and professional manner.
- The post will include processing new referrals, distributing service user letters, reports and general correspondence, liaising with service users to book appointments and arrange assessments, diary management of clinical staff, processing data protection requests, assisting the team with maintaining trust data quality targets, ordering stocks and supplies ensuring appropriate use of resources.
- To be the main point of contact for the service; dealing professionally with telephone enquiries, taking and passing on messages promptly, using initiative to take follow-up actions when appropriate and ensuring calls are forwarded to the team or day co-ordinator effectively.
- In liaison with the service Business Manager, establish and maintain effective administration systems to support the needs of the multi-disciplinary team. Communicate information on changes and developments in administration systems to members of the multi-disciplinary team.
- To organise and attend regular team business and review meetings, taking and distributing minutes of these meetings as required.
- To participate in managing health and safety issues relating to the building, reporting issues to estates and facilities, undertake environmental checks and act as fire warden and health and safety champion (after appropriate training).
General
- To work as a team member and be familiar with all aspects of work within the Administration Team, providing appropriate cover within wider service Administration Team during periods of absence as required by the Team Leader, Business Manager or Clinical Lead.
- To deputise in the absence of the Business Manager as required by the Team Leader or Clinical Lead, and to undertake any other reasonable duties as negotiated with the Team Leader, Business Manager or Clinical Lead.
- To assist with the collection of statistical information required by the Trust, including leading on collecting data for patient satisfaction questionnaires.
- Deal sensitively with enquires and complaints from service users and their carers in accordance with South London and Maudsley NHS Foundation Trust policies and procedures.
Staff Development
- To attend regular supervision and appraisal meetings with the Team Leader / Business Manager.
- To participate in any training and developmental needs as required by the Team Leader / Business Manager.
Job description
Job responsibilities
Key Responsibilities:
Administrative / Secretarial Support:
- To provide a comprehensive administrative service to the Perinatal Mental Health Team in an efficient, timely and professional manner.
- The post will include processing new referrals, distributing service user letters, reports and general correspondence, liaising with service users to book appointments and arrange assessments, diary management of clinical staff, processing data protection requests, assisting the team with maintaining trust data quality targets, ordering stocks and supplies ensuring appropriate use of resources.
- To be the main point of contact for the service; dealing professionally with telephone enquiries, taking and passing on messages promptly, using initiative to take follow-up actions when appropriate and ensuring calls are forwarded to the team or day co-ordinator effectively.
- In liaison with the service Business Manager, establish and maintain effective administration systems to support the needs of the multi-disciplinary team. Communicate information on changes and developments in administration systems to members of the multi-disciplinary team.
- To organise and attend regular team business and review meetings, taking and distributing minutes of these meetings as required.
- To participate in managing health and safety issues relating to the building, reporting issues to estates and facilities, undertake environmental checks and act as fire warden and health and safety champion (after appropriate training).
General
- To work as a team member and be familiar with all aspects of work within the Administration Team, providing appropriate cover within wider service Administration Team during periods of absence as required by the Team Leader, Business Manager or Clinical Lead.
- To deputise in the absence of the Business Manager as required by the Team Leader or Clinical Lead, and to undertake any other reasonable duties as negotiated with the Team Leader, Business Manager or Clinical Lead.
- To assist with the collection of statistical information required by the Trust, including leading on collecting data for patient satisfaction questionnaires.
- Deal sensitively with enquires and complaints from service users and their carers in accordance with South London and Maudsley NHS Foundation Trust policies and procedures.
Staff Development
- To attend regular supervision and appraisal meetings with the Team Leader / Business Manager.
- To participate in any training and developmental needs as required by the Team Leader / Business Manager.
Person Specification
Qualifications
Essential
- Administration / Secretarial qualification or demonstrable experience
- Good Standard of general education including English and Mathematics
Experience
Essential
- Experience in an administrator/medical secretarial post/PA post
- Experience of dealing with difficult situations on the telephone and face to face with people
- Developing and maintaining administrative systems
Desirable
- Experience of working within an NHS, MH or Social Services environment
- Experience of dealing with difficult situations on the telephone and face to face with people
Knowledge
Essential
- Good working knowledge of administrative/office systems
Desirable
- developing and implementing administrative systems
Skills and Abilities
Essential
- Excellent written, organisational and planning skills
- Proficient in Microsoft Outlook, Word and Excel
Person Specification
Qualifications
Essential
- Administration / Secretarial qualification or demonstrable experience
- Good Standard of general education including English and Mathematics
Experience
Essential
- Experience in an administrator/medical secretarial post/PA post
- Experience of dealing with difficult situations on the telephone and face to face with people
- Developing and maintaining administrative systems
Desirable
- Experience of working within an NHS, MH or Social Services environment
- Experience of dealing with difficult situations on the telephone and face to face with people
Knowledge
Essential
- Good working knowledge of administrative/office systems
Desirable
- developing and implementing administrative systems
Skills and Abilities
Essential
- Excellent written, organisational and planning skills
- Proficient in Microsoft Outlook, Word and Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Mapother House, First Floor
De Crespigny Park
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
Mapother House, First Floor
De Crespigny Park
London
SE5 8AZ
United Kingdom
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Private Patient Bookings Officer
Spencer Private Hospitals Ltd View all jobs
Posted 1 month(s) ago
Reference: E0005-26-0034
Job summary
Spencer Private Hospitals is looking to recruit a friendly, professional, and enthusiastic Private Patient Bookings Officer to join our motivated administration team.
The successful candidate will play an important role in delivering an outstanding customer service experience to both self-pay patients and patients covered by private medical insurance.
The Private Bookings Department works closely with consultants across a wide range of specialties at all three of our hospitals, providing an efficient, seamless, and supportive booking service for patients.
This is a busy and varied role, ideal for someone who enjoys working in a fast-paced environment, has excellent organisational skills, and is confident managing multiple tasks and priorities.
You will need to be approachable, proactive, and able to maintain a high standard of customer service while working effectively as part of a team.
The position is primarily home-based (WFH). However, on a small number of occasions and as required, you may be asked to attend our sites in Margate, Ashford, Canterbury, or Head Office in Betteshanger, so candidates should have convenient access to these locations.
Hours: Full-time, 37.5 hours per week, Monday to Friday.
Please note you must have sufficient broadband speed to be able to work from home.
Interview Date: WC 5th October
Main duties of the job
As a Private Patient Bookings Officer, you will be responsible for providing an efficient, professional and friendly booking service to self-pay and privately insured patients.
Key duties will include coordinating appointments and procedures, liaising with consultants & their medical secretaries, clinical teams, insurers and patients, ensuring all bookings are processed accurately and promptly.
You will manage a busy workload, prioritising tasks and responding to enquiries by telephone and email while maintaining a high level of customer service.
You will also ensure patient and booking information is recorded accurately and in line with confidentiality requirements.
About us
Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce.
Staff wellbeing is a priority for the organisation with some perks of employment being -
- Free on-site staff carparking
- Staff discount for treatments
- Enrolment into a staff pension scheme
- Investment in staff training
- Annual salary increment
- Additional benefits available in line with our NHS colleagues
- Local retail discounts
We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.
Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.
Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£26,532.74 to £28,292.47 a year dependent upon qualifications and experience
Contract
Permanent
Working pattern
Full-time, Home or remote working
Reference number
E0005-26-0034
Job locations
Units 2 & 4 Almond House
Betteshanger Country Park
Betteshanger, Deal
Kent
CT14 0EN
United Kingdom
Job description
Job responsibilities
Job Purpose:
To provide a sympathetic, professional and efficient service to patients.
To book Private Patient Outpatient appointments for Consultants who Spencer represent.
To book Private Patient Inpatients procedures for Consultants who Spencer represent.
To maintain accurate electronic patient records and bookings system whilst liaising with customers, staff, Consultants, patients, and other service users.
To generate estimates for self-paying patients.
Key Relationships
Patients
Relatives, Friends and Family
Consultants
NHS Colleagues
Telephonist Team
Outpatient Teams
Reception Teams
Ward Teams
Theatre Teams
External Medical Secretaries
SMT
Key Responsibilities
Financial
To ensure all Private Patient Inpatient appointments and bookings are entered onto the electronic system in an accurate and timely manner
To ensure all Private Patient Outpatient appointments and bookings are entered onto the electronic system in an accurate and timely manner
To generate estimates for self-paying patients and accurately adding these to patient records
Process private referrals in a quick and timely fashion, liaising with relevant parties where appropriate
Business Development
Provide a quality service for customers and local service users
Continue to improve the relations with Consultants
To foster and continue strong working relationships between the Reception Teams, GPs and Consultants
Work towards retaining ISO9001 2015 & ISO14001 2015 Accreditation
Quality
To participate in in-house training sessions and attend meetings and discussions when required
To continually maintain accurate electronic records and bookings systems
To assist in any clerical duties considered necessary for the smooth running of the department i.e. sending appointment letters, sending emails, requesting results, data entry etc.
To answer telephone / email enquiries, relay messages and liaise with Consultants, secretaries, and departments within the hospital in a timely manner
To provide a sympathetic and professional patient service
To act in a discreet, diplomatic, and tactful manner at all times
To ensure that all local policies and legal requirements relating to clinical care, Information Governance, GDPR and Health and Safety are complied with
Workforce
To work under supervision and direction of the Senior Outpatient Officer to ensure a smooth service
To attend staff appraisal and identify personal needs and set and evaluate personal objectives
To ensure that all upcoming Private Patient outpatient clinics are ready electronically on the in-house computer system ensuring full capacity is achieved
To ensure that all upcoming Private Patient Inpatient admissions are ready electronically on both the in-house computer system and any Trust based systems used, maximising capacity
To ensure accurate processing of Private Patient Outpatient bookings for a variety of patient categories including self-pay and privately insured patients
To ensure accurate processing of Private Patient Inpatient bookings for a variety of patient categories including self-pay and privately insured patients
To liaise closely with Consultants on availability for Private Patient outpatient clinics
To ensure the accurate management of electronic patient files, including creating, amending and discharging
Assist staff, patients and Consultants with queries, dealing tactfully with sensitive issues
Equal Opportunities
It is the aim of the hospital to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an Equal Opportunities Policy and it is for each employee to contribute to its success.
Health & Safety
All Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.
Data Protection
If required to do so, to obtain, process and/or use information held on a computer or word-processor in a fair and lawful way. To hold data only for the specific registered purpose, and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals.
Customer Care
It is the aim of the hospital to provide patients and clients with the best possible care and service. In order to meet this aim all of our staff are required, at all times, to put the patient or client first and do their utmost to meet their requests and needs courteously and efficiently.
Confidentiality
To ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.
This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.
Job description
Job responsibilities
Job Purpose:
To provide a sympathetic, professional and efficient service to patients.
To book Private Patient Outpatient appointments for Consultants who Spencer represent.
To book Private Patient Inpatients procedures for Consultants who Spencer represent.
To maintain accurate electronic patient records and bookings system whilst liaising with customers, staff, Consultants, patients, and other service users.
To generate estimates for self-paying patients.
Key Relationships
Patients
Relatives, Friends and Family
Consultants
NHS Colleagues
Telephonist Team
Outpatient Teams
Reception Teams
Ward Teams
Theatre Teams
External Medical Secretaries
SMT
Key Responsibilities
Financial
To ensure all Private Patient Inpatient appointments and bookings are entered onto the electronic system in an accurate and timely manner
To ensure all Private Patient Outpatient appointments and bookings are entered onto the electronic system in an accurate and timely manner
To generate estimates for self-paying patients and accurately adding these to patient records
Process private referrals in a quick and timely fashion, liaising with relevant parties where appropriate
Business Development
Provide a quality service for customers and local service users
Continue to improve the relations with Consultants
To foster and continue strong working relationships between the Reception Teams, GPs and Consultants
Work towards retaining ISO9001 2015 & ISO14001 2015 Accreditation
Quality
To participate in in-house training sessions and attend meetings and discussions when required
To continually maintain accurate electronic records and bookings systems
To assist in any clerical duties considered necessary for the smooth running of the department i.e. sending appointment letters, sending emails, requesting results, data entry etc.
To answer telephone / email enquiries, relay messages and liaise with Consultants, secretaries, and departments within the hospital in a timely manner
To provide a sympathetic and professional patient service
To act in a discreet, diplomatic, and tactful manner at all times
To ensure that all local policies and legal requirements relating to clinical care, Information Governance, GDPR and Health and Safety are complied with
Workforce
To work under supervision and direction of the Senior Outpatient Officer to ensure a smooth service
To attend staff appraisal and identify personal needs and set and evaluate personal objectives
To ensure that all upcoming Private Patient outpatient clinics are ready electronically on the in-house computer system ensuring full capacity is achieved
To ensure that all upcoming Private Patient Inpatient admissions are ready electronically on both the in-house computer system and any Trust based systems used, maximising capacity
To ensure accurate processing of Private Patient Outpatient bookings for a variety of patient categories including self-pay and privately insured patients
To ensure accurate processing of Private Patient Inpatient bookings for a variety of patient categories including self-pay and privately insured patients
To liaise closely with Consultants on availability for Private Patient outpatient clinics
To ensure the accurate management of electronic patient files, including creating, amending and discharging
Assist staff, patients and Consultants with queries, dealing tactfully with sensitive issues
Equal Opportunities
It is the aim of the hospital to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an Equal Opportunities Policy and it is for each employee to contribute to its success.
Health & Safety
All Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.
Data Protection
If required to do so, to obtain, process and/or use information held on a computer or word-processor in a fair and lawful way. To hold data only for the specific registered purpose, and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals.
Customer Care
It is the aim of the hospital to provide patients and clients with the best possible care and service. In order to meet this aim all of our staff are required, at all times, to put the patient or client first and do their utmost to meet their requests and needs courteously and efficiently.
Confidentiality
To ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.
This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.
Person Specification
Personal Attributes
Essential
- Outstanding communication skills
- Polite and confident telephone manner
- Organised and methodical in approach
- Team Player
- Ability to act on own initiative
- Motivated
- Flexible to the needs of the business
- Able to meet deadlines
- Able to work in a highly pressurised environment
Experience
Essential
- Proven experience in a busy administration environment
- Proven experience of booking appointments
Desirable
- 2+ Years experience in medical administration environment
- Experience liaising with GPs and patients
Skills
Essential
- Excellent IT Skills
- Microsoft Applications (Word, Excel, Outlook)
- Excellent Customer Service Skills
Desirable
- Trust Systems: Patient Centre (PAS) / DART OCM / EDN EPR / RIS/X-ray
- Compucare
Other
Essential
- Ability to travel between sites
- Permission to work in the UK
- Ability to work from home
Qualifications
Essential
- Maths and English GCSE or equivalent grade C or above
Person Specification
Personal Attributes
Essential
- Outstanding communication skills
- Polite and confident telephone manner
- Organised and methodical in approach
- Team Player
- Ability to act on own initiative
- Motivated
- Flexible to the needs of the business
- Able to meet deadlines
- Able to work in a highly pressurised environment
Experience
Essential
- Proven experience in a busy administration environment
- Proven experience of booking appointments
Desirable
- 2+ Years experience in medical administration environment
- Experience liaising with GPs and patients
Skills
Essential
- Excellent IT Skills
- Microsoft Applications (Word, Excel, Outlook)
- Excellent Customer Service Skills
Desirable
- Trust Systems: Patient Centre (PAS) / DART OCM / EDN EPR / RIS/X-ray
- Compucare
Other
Essential
- Ability to travel between sites
- Permission to work in the UK
- Ability to work from home
Qualifications
Essential
- Maths and English GCSE or equivalent grade C or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Spencer Private Hospitals Ltd
Address
Units 2 & 4 Almond House
Betteshanger Country Park
Betteshanger, Deal
Kent
CT14 0EN
United Kingdom
Employer's website
https://www.spencerprivatehospitals.com/ (Opens in a new tab)
Employer details
Employer name
Spencer Private Hospitals Ltd
Address
Units 2 & 4 Almond House
Betteshanger Country Park
Betteshanger, Deal
Kent
CT14 0EN
United Kingdom
Employer's website
https://www.spencerprivatehospitals.com/ (Opens in a new tab)
Apply Now
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Reception Administrator
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 327-26-705
Job summary
We have an exciting opportunity for two part time Reception Administrators to join our reception team within our Gloucester Hub at Pullman Place. There are two permanent positions available. Both positions are part-time, 24 hours per week. (8.30am to 5pm). The working pattern is either Monday, Tues & Wednesday, or Monday, Thurs & Friday.
The Gloucester Hub accommodates approximately 270 staff, with 19 assessment rooms, 3 clinics, 6 large meeting rooms and over 18 teams working together.
It is essential that the successful candidates have a confident, calm and empathetic approach and are able to communicate effectively as part of a team. These roles are within a busy, dynamic and changing environment and a flexible and positive approach is essential.
You will be working collaboratively alongside Reception colleaguesto ensure that all service-users are welcomed in a professional manner. You will also be managing the calls and visitor activity coming into the building, and providing a comprehensive, confidential, reception and administrative service.
If you are a team player with reception/administration experience and excellent customer service skills we would very much welcome your application.
Main duties of the job
- Welcome clients, relatives, and visitors in a friendly and courteous manner, assisting them with their enquiries.
- To deal competently and discreetly with queries either face to face or via the telephone using appropriate protocols
- Recording messages as appropriate and passing these on to the correct department
- To deal with all incoming and outgoing mail
- Tobe competent at booking rooms using the computerised room booking system.
- To be competent in the use of the photocopier, scanning in order to upload documents on to RiO (patient computerised filing system).
- Photocopying and maintaining adequate supplies of forms and paperwork.
- To process new files and maintain clients notes and records as appropriate using current RiO System and the Case Note Tracker System
- Update building telephone lists as and when required.
- Carry out weekly reception tasks to ensure continuous supply of forms for staff to use, room bookings, message pages and signing in pages.
- To keep the reception / waiting areas tidy and ensure notice boards are up to date.
- To provide cover for other administrative staff in their absence or as required by the Locality Support Services Manager
The qualification, training & experience requirements for the role are outlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
327-26-705
Job locations
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Job description
Job responsibilities
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document Applicant and Staff Privacy Notice prior to applying for the role.
Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render them liable to dismissal.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Job description
Job responsibilities
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document Applicant and Staff Privacy Notice prior to applying for the role.
Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render them liable to dismissal.
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications
Essential
- GCSE's in Maths and English grade C/4 or Equivalent
- Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience/qualification
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Personal Skills Abilities and Attributes
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach and ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
Desirable
- Ability to contribute to the continuous improvement of systems and processes
Length and nature of experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
Person Specification
Qualifications
Essential
- GCSE's in Maths and English grade C/4 or Equivalent
- Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience/qualification
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Personal Skills Abilities and Attributes
Essential
- Effective communication skills both written and verbal
- Demonstrates ability to undertake a wide range of basic administrative tasks
- Ability to work autonomously and as part of a team
- Proactive approach and ability to problem solve and prioritise
- Willingness to further develop IT and clerical skills and knowledge
Desirable
- Ability to contribute to the continuous improvement of systems and processes
Length and nature of experience
Essential
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of Data Inputting and Retrieval
Desirable
- Previous experience in community sector, social care or NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Pullman Place
Great Western Road
Gloucester
GL1 3NF
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Medical Support Secretary - Dermatology
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 287-BMED-31-26-A
Job summary
An opportunity has arisen for a motivated medical support secretary to join our administrative team within the Dermatology Department based at Aintree Hospital.
It is expected that all applicants will have previous experience of working in an NHS office environment, understanding and knowledge of medical terminology and audio typing skills.
The successful candidate must be able to undertake all administrative duties including being well organised and work on own initiative working to strict guidelines, both individually and as part of the wider team.
You will be expected to be a team player and cover for your colleagues during absences.
Main duties of the job
To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. The role also includes monitoring of RTT and clinic utilisation for the service.
Ensure cross cover working where possible.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
287-BMED-31-26-A
Job locations
Aintree Hospital
Longmoor Lane
Liverpool
L9 7AL
United Kingdom
Job description
Job responsibilities
1. Type dictation from audio transcription of clinical correspondence anddocumentation.
2. Quality check documentation completed in clinical administration support.
3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
4. Complete any tertiary referrals to external Trusts and ensure these arecompleted on the PAS system. Keep track of referrals to ensure patient ispromptly reviewed. Check that follow up appointments are arranged inconjunction with patient pathway.
5. Mentor, train and supervise relevant junior staff as required.
6. Deal appropriately with concerns from staff in line with Trust policy.
7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.9. Ensure all letters and discharge summaries are copied to the appropriateprofessionals, including patients.
10. Ensure efficient audit processes in place concerning correspondence toensure quality levels maintained and rectify accordingly.
11. Take minutes of meetings, circulating to relevant groups.
12. Obtain information as requested by line manager.
13. Attend appropriate training, meetings and education sessions when required
14. Work with managers to review working practices, ways of working and find solutions to problems
15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
16. Organise and order stationery as appropriate.
17. Ensure all mandatory training is up to date and report accordingly.
18. Record and input data onto databases and systems as appropriate
19. Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure the office runs smoothly.
20. General office duties, including incoming and outgoing mail, e-mail, fax,photocopying. Participate in housekeeping of office environment.
Job description
Job responsibilities
1. Type dictation from audio transcription of clinical correspondence anddocumentation.
2. Quality check documentation completed in clinical administration support.
3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
4. Complete any tertiary referrals to external Trusts and ensure these arecompleted on the PAS system. Keep track of referrals to ensure patient ispromptly reviewed. Check that follow up appointments are arranged inconjunction with patient pathway.
5. Mentor, train and supervise relevant junior staff as required.
6. Deal appropriately with concerns from staff in line with Trust policy.
7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.9. Ensure all letters and discharge summaries are copied to the appropriateprofessionals, including patients.
10. Ensure efficient audit processes in place concerning correspondence toensure quality levels maintained and rectify accordingly.
11. Take minutes of meetings, circulating to relevant groups.
12. Obtain information as requested by line manager.
13. Attend appropriate training, meetings and education sessions when required
14. Work with managers to review working practices, ways of working and find solutions to problems
15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
16. Organise and order stationery as appropriate.
17. Ensure all mandatory training is up to date and report accordingly.
18. Record and input data onto databases and systems as appropriate
19. Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure the office runs smoothly.
20. General office duties, including incoming and outgoing mail, e-mail, fax,photocopying. Participate in housekeeping of office environment.
Person Specification
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
Skills
Essential
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability to manage difficult/sensitive situations
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
- Time management skills
- Excellent interpersonal and influencing skills
- Understanding of Trust internal policies as appropriate
- Ability to supervise and motivate a team
Qualities / Attributes
Essential
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
Person Specification
Other
Essential
- Understanding of confidential nature of role and awareness of Data Protection Act
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
Skills
Essential
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability to manage difficult/sensitive situations
- Ability and willingness to undertake further training as required
Desirable
- Knowledge of internal PAS system
- Time management skills
- Excellent interpersonal and influencing skills
- Understanding of Trust internal policies as appropriate
- Ability to supervise and motivate a team
Qualities / Attributes
Essential
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree Hospital
Longmoor Lane
Liverpool
L9 7AL
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree Hospital
Longmoor Lane
Liverpool
L9 7AL
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit
Liverpool University Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 287-RMED-313-26
Job summary
An exciting opportunity has become available on the Respiratory Support Unit. This is a dual role and will incorporate the jobs of Housekeeper and Ward clerk (50% each) at the Royal Liverpool University Hospital.
The Ward is a 10 bed Respiratory unit providing level 2 ventilatory support. This will require the successful candidate to be extremely organised, committed and hardworking. It is essential that candidates have excellent IT skills and to be able to speak confidently to patients when dealing with their enquiries, either face to face or over the phone. The successful candidate will also be responsible using trust patient IT systems including pens/dashboard and IPM and ensuring patient discharge letters are sent and filed they have follow-up appointments for their next treatment arranged if required. Ensuring specialist stock and equipment is maintained and ordered. reporting maintenance requests and other specific tasks to meet individual patient needs as determined by ward manager. Monitoring quality standards and work closely with contractors and support services.
Enhanced organisational skills are required to ensure confidentiality is maintained and case notes, letters and documentation are kept securely. The ideal candidate much be approachable, committed and kind and wish to actively participate in what is a friendly and hardworking team as well as directly with the public.
Main duties of the job
The main roles are answering the phone, good basic computer skills, ensuring patients appointments have been booked, filing and organising on the clinical area.
Ensuring stock is ordered and equipment maintained. Identifying any problems with cleanliness, ensuring all surfaces are cleaned appropriately.
Knowledge of CoSHH.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
287-RMED-313-26
Job locations
Royal Liverpool University Hospital
Mount Vernon Street
Liverpool
L7 8YE
United Kingdom
Job description
Job responsibilities
Please refer to detailed job description attached
The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.
Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .
The Housekeeper will work as an integral part of the ward teams. He/she will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward sister/charge nurse.The postholder will be required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action.
Job description
Job responsibilities
Please refer to detailed job description attached
The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.
Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .
The Housekeeper will work as an integral part of the ward teams. He/she will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward sister/charge nurse.The postholder will be required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action.
Person Specification
Qualifications
Essential
- NVQ level 2/equivalent
Experience
Essential
- Suitable work / life experience
Desirable
- Previous experience in a caring role
Skills
Essential
- Ability to communicate clearly in written & spoken word
- Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
Desirable
- Basic Computer Skills
Person Specification
Qualifications
Essential
- NVQ level 2/equivalent
Experience
Essential
- Suitable work / life experience
Desirable
- Previous experience in a caring role
Skills
Essential
- Ability to communicate clearly in written & spoken word
- Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
Desirable
- Basic Computer Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool University Hospital
Mount Vernon Street
Liverpool
L7 8YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Royal Liverpool University Hospital
Mount Vernon Street
Liverpool
L7 8YE
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A2197-26-0003
Job summary
Join our friendly and supportive GP practice as a Medical Receptionist, where youll play a vital role in helping patients access the right care and supporting the smooth running of our busy primary care team. Were looking for someone who is approachable, organised and compassionate, with excellent communication skills and a genuine desire to help people.
Youll be part of a welcoming team where no two days are the same, working closely with GPs, nurses and other healthcare professionals. If you enjoy working with people, thrive in a busy environment and want a rewarding role where you can make a real difference to patients and your local community, wed love to hear from you.
Main duties of the job
The Medical Receptionist will be a key point of contact for our patients, providing a friendly, professional and efficient service both in person and over the telephone. You will help patients access the most appropriate care, manage appointment requests and support a wide range of day-to-day administrative tasks.
The role involves working closely with GPs, nurses and the wider practice team, handling patient enquiries sensitively and confidentially, processing information accurately and helping to ensure the practice runs smoothly. You will need to be organised, adaptable and confident working in a busy environment while always providing excellent patient care.
Working hours 26 hours per week:
- Monday: 8:30am 4:40pm
- Tuesday: 8:30am 2:00pm
- Wednesday: 8:30am 4:30pm
- Thursday: 8:30am 2:00pm
- Friday: Non-working day
Please note that although Friday is your usual non-working day, flexibility is essential, and you will be required to work Fridays when necessary to provide annual leave cover for other members of the reception team.
About us
We are a friendly, busy and well-established GP practice committed to providing high-quality, compassionate care to our local community. Our team is made up of GPs, nurses, healthcare professionals, receptionists and administrative staff who work closely together to provide the best possible service for our patients.
We pride ourselves on having a supportive and welcoming working environment where teamwork is extremely important. Primary care can be fast-paced and challenging, but we believe in supporting one another, communicating openly and recognising the valuable contribution every member of the team makes.
We are looking for someone who shares our commitment to excellent patient care and enjoys being part of a team. We encourage learning and development and provide the training and support needed to help our staff feel confident and successful in their roles.
Benefits of joining our team include NHS pension eligibility, generous annual leave, training and development opportunities, a supportive management team and the opportunity to work alongside a great group of people while making a genuine difference to patients within our community.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2197-26-0003
Job locations
Lake Street
Leighton Buzzard
Bedfordshire
LU7 1RS
United Kingdom
Job description
Job responsibilities
Job Description Medical Receptionist
Job Title: Medical ReceptionistHours: 26 hours per weekResponsible to: Practice Manager / Deputy Practice Manager
Job PurposeTo provide a professional, efficient and welcoming reception service to patients and support the smooth day-to-day running of the practice.
The Medical Receptionist is often the first point of contact for our patients and therefore plays an important role in their experience of the practice. The successful candidate will need to communicate with compassion and professionalism while maintaining confidentiality and dealing effectively with a busy and varied workload.
Main Duties and Responsibilities- Answer incoming telephone calls and deal with patient enquiries appropriately.
- Use care navigation skills to help patients access the most appropriate member of the healthcare team or service.
- Book, amend and cancel appointments in accordance with practice procedures.
- Process requests and enquiries from patients, clinicians and other healthcare professionals.
- Accurately record and update patient information on the clinical system.
- Assist patients with general queries and explain practice procedures and available services.
- Manage incoming correspondence, tasks and electronic communications and direct these to the appropriate person or team.
- Liaise with hospitals, pharmacies, community services and other healthcare providers when required.
- Assist with administrative duties including scanning, filing, document processing and other general office tasks.
- Maintain patient confidentiality at all times and comply with information governance and data protection requirements.
- Recognise potentially urgent situations and escalate concerns appropriately in accordance with practice procedures.
- Deal with challenging or sensitive situations calmly, professionally and compassionately.
- Work collaboratively with GPs, nurses, healthcare professionals, reception colleagues and the wider practice team.
- Attend team meetings, training sessions and protected learning events as required.
- Undertake any other reasonable duties appropriate to the role to support the effective running of the practice.
The contracted hours for this position are 26 hours per week, worked as follows:
Monday: 8:30am 4:40pmTuesday: 8:30am 2:00pmWednesday: 8:30am 4:30pmThursday: 8:30am 2:00pmFriday: Usual non-working day
Flexibility is an important requirement of this position. Although Friday will normally be your non-working day, you will be required to work on Fridays when necessary to provide annual leave cover for other members of the reception team.
ConfidentialityThe post holder will have access to confidential information relating to patients, their families, practice staff and other healthcare professionals. All information must be treated in the strictest confidence and handled in accordance with practice policies, UK GDPR and relevant legislation.
Health and SafetyAll employees have a responsibility to take reasonable care of their own health and safety and that of colleagues, patients and visitors. The post holder will be expected to follow practice health and safety procedures and report any concerns appropriately.
Equality, Diversity and InclusionThe practice is committed to providing an inclusive environment for patients and staff. The post holder must treat everyone with dignity and respect and support the practice's commitment to equality, diversity and inclusion.
Training and DevelopmentThe successful candidate will receive appropriate induction and training and will be expected to participate in ongoing training and development relevant to their role.
Previous experience within a GP practice or NHS environment would be advantageous; however, we also welcome applications from candidates with strong customer service, reception or administrative experience who have the right attitude and are willing to learn.
This job description is intended as a guide to the main responsibilities of the role and may be amended from time to time to reflect the changing needs of the practice and primary care.
Job description
Job responsibilities
Job Description Medical Receptionist
Job Title: Medical ReceptionistHours: 26 hours per weekResponsible to: Practice Manager / Deputy Practice Manager
Job PurposeTo provide a professional, efficient and welcoming reception service to patients and support the smooth day-to-day running of the practice.
The Medical Receptionist is often the first point of contact for our patients and therefore plays an important role in their experience of the practice. The successful candidate will need to communicate with compassion and professionalism while maintaining confidentiality and dealing effectively with a busy and varied workload.
Main Duties and Responsibilities- Answer incoming telephone calls and deal with patient enquiries appropriately.
- Use care navigation skills to help patients access the most appropriate member of the healthcare team or service.
- Book, amend and cancel appointments in accordance with practice procedures.
- Process requests and enquiries from patients, clinicians and other healthcare professionals.
- Accurately record and update patient information on the clinical system.
- Assist patients with general queries and explain practice procedures and available services.
- Manage incoming correspondence, tasks and electronic communications and direct these to the appropriate person or team.
- Liaise with hospitals, pharmacies, community services and other healthcare providers when required.
- Assist with administrative duties including scanning, filing, document processing and other general office tasks.
- Maintain patient confidentiality at all times and comply with information governance and data protection requirements.
- Recognise potentially urgent situations and escalate concerns appropriately in accordance with practice procedures.
- Deal with challenging or sensitive situations calmly, professionally and compassionately.
- Work collaboratively with GPs, nurses, healthcare professionals, reception colleagues and the wider practice team.
- Attend team meetings, training sessions and protected learning events as required.
- Undertake any other reasonable duties appropriate to the role to support the effective running of the practice.
The contracted hours for this position are 26 hours per week, worked as follows:
Monday: 8:30am 4:40pmTuesday: 8:30am 2:00pmWednesday: 8:30am 4:30pmThursday: 8:30am 2:00pmFriday: Usual non-working day
Flexibility is an important requirement of this position. Although Friday will normally be your non-working day, you will be required to work on Fridays when necessary to provide annual leave cover for other members of the reception team.
ConfidentialityThe post holder will have access to confidential information relating to patients, their families, practice staff and other healthcare professionals. All information must be treated in the strictest confidence and handled in accordance with practice policies, UK GDPR and relevant legislation.
Health and SafetyAll employees have a responsibility to take reasonable care of their own health and safety and that of colleagues, patients and visitors. The post holder will be expected to follow practice health and safety procedures and report any concerns appropriately.
Equality, Diversity and InclusionThe practice is committed to providing an inclusive environment for patients and staff. The post holder must treat everyone with dignity and respect and support the practice's commitment to equality, diversity and inclusion.
Training and DevelopmentThe successful candidate will receive appropriate induction and training and will be expected to participate in ongoing training and development relevant to their role.
Previous experience within a GP practice or NHS environment would be advantageous; however, we also welcome applications from candidates with strong customer service, reception or administrative experience who have the right attitude and are willing to learn.
This job description is intended as a guide to the main responsibilities of the role and may be amended from time to time to reflect the changing needs of the practice and primary care.
Person Specification
Experience
Essential
- Previous experience of working in a customer-facing, reception, administrative or similar role.
- Experience of dealing with members of the public both face-to-face and over the telephone.
- Experience of working as part of a team.
- Experience of managing a busy and varied workload.
- Experience of using IT systems and accurately entering or processing information.
Desirable
- Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
- Experience using a GP clinical system such as SystmOne.
- Previous experience of care navigation or signposting patients to appropriate healthcare services.
- Knowledge of NHS primary care services and how a GP practice operates.
- Previous training or experience in information governance, confidentiality or data protection.
Qualifications
Essential
- Good standard of general education, including English and Maths or equivalent.
- Good written and verbal communication skills.
- Basic IT skills and confidence using computer systems.
Desirable
- Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
- Experience using a GP clinical system such as SystmOne.
- Previous experience of care navigation or signposting patients to appropriate healthcare services.
- Knowledge of NHS primary care services and how a GP practice operates.
- Previous training or experience in information governance, confidentiality or data protection.
Person Specification
Experience
Essential
- Previous experience of working in a customer-facing, reception, administrative or similar role.
- Experience of dealing with members of the public both face-to-face and over the telephone.
- Experience of working as part of a team.
- Experience of managing a busy and varied workload.
- Experience of using IT systems and accurately entering or processing information.
Desirable
- Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
- Experience using a GP clinical system such as SystmOne.
- Previous experience of care navigation or signposting patients to appropriate healthcare services.
- Knowledge of NHS primary care services and how a GP practice operates.
- Previous training or experience in information governance, confidentiality or data protection.
Qualifications
Essential
- Good standard of general education, including English and Maths or equivalent.
- Good written and verbal communication skills.
- Basic IT skills and confidence using computer systems.
Desirable
- Previous experience working within a GP practice, primary care or another NHS/healthcare setting.
- Experience using a GP clinical system such as SystmOne.
- Previous experience of care navigation or signposting patients to appropriate healthcare services.
- Knowledge of NHS primary care services and how a GP practice operates.
- Previous training or experience in information governance, confidentiality or data protection.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury House Surgery
Address
Lake Street
Leighton Buzzard
Bedfordshire
LU7 1RS
United Kingdom
Employer's website
https://www.salisburyhousesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Salisbury House Surgery
Address
Lake Street
Leighton Buzzard
Bedfordshire
LU7 1RS
United Kingdom
Employer's website
https://www.salisburyhousesurgery.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0415-26-0017
Job summary
Purpose of the Job:To enhance the offer of mental health support from the Voluntary and Community Sector to individuals presenting to Crisis and Liaison teams via Sanctuary, Daylight and Night Owls. Working closely with Crisis staff and Mental Health Liaison teams the Sanctuary Support Worker will be community based to meet the needs of people referred by Crisis 24 and Liaison & Home First.
Main duties of the job
Improve the mental wellbeing of people experiencing emotional crisis
liaise closely with PAH A&E, EPUT Crisis and Liaison Team & Home First.
Increase early access to help for people experiencing mental health crisis by providing a clear and effective pathway to services provided.
Contribute to an improvement in individual mental wellbeing.
Remain a source of independent support for all clients.
Reduce the use of police, ambulance and statutory mental health services for people experiencing crisis.
Contribute to the effective delivery of Crisis Support in partnership with Essex Partnership University NHS Trust
Support a small number of people requiring practical and emotional support in a supportive safe environment.
Welcome people and address immediate presenting issues.
Work with Crisis and Liaison Staff and Home First to identify safe and effective onward referral routes for people.
Continue work with people from Sanctuary & Night Owls who need next day follow up, assistance with accessing daytime services, support or reassurance.
Develop links with a range of external agencies, including, accommodation providers, health services, police, housing, debt advice, drug and alcohol services etc.
Ensure the safety of service users, and their carers.
Work effectively with other members of the team and to work supportively with other co-workers when on shift.
Record accurate, factual and contemporaneous notes on the CRM system designated for the role.
About us
Mind in West Essex is a mental health charity. We are an independent organisation affiliated to Mind (the national association for mental health), an organisation with which we share common values and principles. We aim to support people affected by mental ill health through the provision of a range of community-based services within the West Essex area.
Mind in West Essex welcomes applications from people with their own lived experience of mental ill health.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£13.04 an hour Plus time and a half if shifts are worked on Public Holidays.
Contract
Permanent
Working pattern
Part-time
Reference number
B0415-26-0017
Job locations
Mind Sanctuary
Prentice Place
Harlow
Essex
CM17 9BG
United Kingdom
Job description
Job responsibilities
Purpose of the Job:
To enhance the offer of mental health support from the Voluntary and Community Sector to individuals presenting to Crisis and Liaison teams via Sanctuary, Daylight and Night Owls. Working closely with Crisis staff and Mental Health Liaison teams the Sanctuary Support Worker will be community based to meet the needs of people referred by Crisis 24 and Liaison & Home First.
Key Task Areas and Responsibilities:
Main Duties
To improve the mental wellbeing of people experiencing emotional crisis
To liaise closely with PAH A&E, EPUT Crisis and Liaison Team & Home First.
To increase early access to help for people experiencing mental health crisis by providing a clear and effective pathway to services provided.
To contribute to an improvement in individual mental wellbeing.
To remain a source of independent support for all clients.
To reduce the use of police, ambulance and statutory mental health services for people experiencing crisis.
To contribute to the effective delivery of Crisis Support in partnership with Essex Partnership University NHS Trust.
Role
To support a small number of people requiring practical and emotional support in a supportive safe environment.
To welcome people and address immediate presenting issues.
To work with Crisis and Liaison Staff and Home First to identify safe and effective onward referral routes for people.
To continue work with people from Sanctuary & Night Owls who need next day follow up, assistance with accessing daytime services, support or reassurance.
To develop links with a range of external agencies, including, accommodation providers, health services, police, housing, debt advice, drug and alcohol services etc.
To ensure the safety of service users, and their carers.
To work effectively with other members of the team and to work supportively with other co-workers when on shift.
Record accurate, factual and contemporaneous notes on the CRM system designated for the role.
General
Understand, uphold and work with the values, ethos, aims and objectives of Mind in West Essex
At all times adhere to relevant legislation, and good practice
Represent the service, raise its profile and promote its cause
Promote and uphold service users rights.
Maintain professional boundaries at all times.
To share any and all concerns with Sanctuary Management and Senior Leadership Team.
To share good practice and relationships with everyone you come into contact within your role. Act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and carers.
Work in a way that acknowledges the personal, social, cultural and spiritual strengths and needs of the individual.
To ensure compliance with legal, ethical, regulatory and social requirements.
To manage personal resources and own professional development.
To ensure all duties are carried out in a manner which promotes equity and diversity.
To promote a health and safety culture within the workplace, observe all health and safety rules and procedures as required and where appropriate conduct risk assessments.
Ensure that sensitive or personal information is not disclosed to or discussed with inappropriate persons.
All information must be maintained within the Data Protection Act and GDPR guidelines
Job description
Job responsibilities
Purpose of the Job:
To enhance the offer of mental health support from the Voluntary and Community Sector to individuals presenting to Crisis and Liaison teams via Sanctuary, Daylight and Night Owls. Working closely with Crisis staff and Mental Health Liaison teams the Sanctuary Support Worker will be community based to meet the needs of people referred by Crisis 24 and Liaison & Home First.
Key Task Areas and Responsibilities:
Main Duties
To improve the mental wellbeing of people experiencing emotional crisis
To liaise closely with PAH A&E, EPUT Crisis and Liaison Team & Home First.
To increase early access to help for people experiencing mental health crisis by providing a clear and effective pathway to services provided.
To contribute to an improvement in individual mental wellbeing.
To remain a source of independent support for all clients.
To reduce the use of police, ambulance and statutory mental health services for people experiencing crisis.
To contribute to the effective delivery of Crisis Support in partnership with Essex Partnership University NHS Trust.
Role
To support a small number of people requiring practical and emotional support in a supportive safe environment.
To welcome people and address immediate presenting issues.
To work with Crisis and Liaison Staff and Home First to identify safe and effective onward referral routes for people.
To continue work with people from Sanctuary & Night Owls who need next day follow up, assistance with accessing daytime services, support or reassurance.
To develop links with a range of external agencies, including, accommodation providers, health services, police, housing, debt advice, drug and alcohol services etc.
To ensure the safety of service users, and their carers.
To work effectively with other members of the team and to work supportively with other co-workers when on shift.
Record accurate, factual and contemporaneous notes on the CRM system designated for the role.
General
Understand, uphold and work with the values, ethos, aims and objectives of Mind in West Essex
At all times adhere to relevant legislation, and good practice
Represent the service, raise its profile and promote its cause
Promote and uphold service users rights.
Maintain professional boundaries at all times.
To share any and all concerns with Sanctuary Management and Senior Leadership Team.
To share good practice and relationships with everyone you come into contact within your role. Act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and carers.
Work in a way that acknowledges the personal, social, cultural and spiritual strengths and needs of the individual.
To ensure compliance with legal, ethical, regulatory and social requirements.
To manage personal resources and own professional development.
To ensure all duties are carried out in a manner which promotes equity and diversity.
To promote a health and safety culture within the workplace, observe all health and safety rules and procedures as required and where appropriate conduct risk assessments.
Ensure that sensitive or personal information is not disclosed to or discussed with inappropriate persons.
All information must be maintained within the Data Protection Act and GDPR guidelines
Person Specification
Experience
Essential
- Awareness of issues relating to mental health service provision
- An understanding of mental health conditions
- Experience of working with adults with care and support needs
- Creative and flexible approach to working with individuals
Qualifications
Essential
- Minimum of 1 year working in mental health services, in a supervisory capacity.
Desirable
- Relevant training in counselling, social work, occupational therapy or mental health nursing.
- Evidence of continual professional development
Knowledge, skills and practical
Essential
- Understanding of the relationship between mental health and social issues and how these may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Mental Capacity Act, and Mental Health Act.
- Understanding of working within safeguarding, data protection, confidentiality and equality frameworks
- Ability to deal with stressful and difficult situations in a calm manner
- Ability to prioritise and manage workload
- Ability to involve service users and carers in all aspects of their care and support.
- Good IT skills including Word, GSuite, Excel and CRM systems
- Ability to travel to work across West Essex.
- Ability to work unsocial hours and on a shift rota covering 7 days per week.
Desirable
- Understanding of the recovery model in mental health services
- Understanding of the principles of trauma informed care and a person-centred approach to care.
Person Specification
Experience
Essential
- Awareness of issues relating to mental health service provision
- An understanding of mental health conditions
- Experience of working with adults with care and support needs
- Creative and flexible approach to working with individuals
Qualifications
Essential
- Minimum of 1 year working in mental health services, in a supervisory capacity.
Desirable
- Relevant training in counselling, social work, occupational therapy or mental health nursing.
- Evidence of continual professional development
Knowledge, skills and practical
Essential
- Understanding of the relationship between mental health and social issues and how these may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Mental Capacity Act, and Mental Health Act.
- Understanding of working within safeguarding, data protection, confidentiality and equality frameworks
- Ability to deal with stressful and difficult situations in a calm manner
- Ability to prioritise and manage workload
- Ability to involve service users and carers in all aspects of their care and support.
- Good IT skills including Word, GSuite, Excel and CRM systems
- Ability to travel to work across West Essex.
- Ability to work unsocial hours and on a shift rota covering 7 days per week.
Desirable
- Understanding of the recovery model in mental health services
- Understanding of the principles of trauma informed care and a person-centred approach to care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mind in West Essex
Address
Mind Sanctuary
Prentice Place
Harlow
Essex
CM17 9BG
United Kingdom
Employer's website
https://www.mindinwestessex.org.uk/ (Opens in a new tab)
Employer details
Employer name
Mind in West Essex
Address
Mind Sanctuary
Prentice Place
Harlow
Essex
CM17 9BG
United Kingdom
Employer's website
https://www.mindinwestessex.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Obstetric Sonographer
Bradford Teaching Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 389-26-8194863
Job summary
Closing Date: 18.09.26
Shortlisting to take place after closing date: commencing 19.09.26
Interview expected to take place in the week following shortlisting: commencing 28.09.26
This vacancy is for a permanent full/part time position
We currently have vacancies for full time, part time sonographers to join our highly skilled, supportive and motivated team here at Bradford.
The successful applicants would have the opportunity to develop and advance their practice in our busy, dynamic department where self-development and CPD is paramount.
Summary of Experience/Skills/Qualifications required:
- PGDip in medical ultrasound, DMU, PGCert or equivalent in your area of specialty
- Competent and experienced in scanning and reporting in your ultrasound specialty
- HCPC / NMC/ RCT Registration required or equivalent
The salary and Terms & Conditions of service for this post(s) is/are subject to change in line with "Agenda for Change" - the new NHS Pay & Rewards system.
Main duties of the job
The ultrasound department at BTHFT is split across the two main sites of Bradford Royal Infirmary and St Luke's hospital. On the BRI site there is the maternity ultrasound department in the women's health unit, a two room vascular ultrasound department in medical physics and the six room main ultrasound department in radiology, where a range of interventional procedures, both radiologist and sonographer lead, take place.
The ultrasound service at St Luke's hospital is mainly an out-patient service.
As a qualified sonographer you will work in some or all of the ultrasound departments at Bradford Teaching Hospital Trust, depending on your individual skills.
As part of the team you will be responsible for managing the daily operation of the area in which you work, using good time management and clinical judgement to prioritise patients and to deal with situations as they arise, in order to deliver an efficient high quality patient service.
Experience in scanning and reporting in your ultrasound speciality is essential.
As an independent practitioner you will be required to mentor and supervise students and newly qualified sonographers.
This post is also suitable for the newly qualified sonographer who would be supported and mentored by a team of experienced sonographers during their preceptorship period.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
Depending on experience £49,387- £56,515 per annum (Band 7)
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
389-26-8194863
Job locations
Bradford Teaching Hospitals
Duckworth Lane
Bradford
BD9 6RJ
United Kingdom
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Person Specification
Experience
Essential
- Experience working in an imaging department
- Evidence of experience in Quality and Safety and Clinical Audit
Desirable
- Experience of working in an ultrasound department as a qualified sonographer
Qualifications
Essential
- PGDip/ PG Cert in medical ultrasound or DMU
- State Registration with HCPC /or equivalent in midwifery/ or if neither of these are applicable, registration with The register of Clinical Technologists on qualification
Desirable
- Evidence of CPD
Knowledge
Essential
- Technical knowledge for a range of ultrasound systems including image manipulation and trouble shooting.
- Experience with operating and managing I.T. systems including patient management, reporting and picture archiving systems.
- Understanding of Information Governance, Quality and Safety, and Confidentiality
Person Specification
Experience
Essential
- Experience working in an imaging department
- Evidence of experience in Quality and Safety and Clinical Audit
Desirable
- Experience of working in an ultrasound department as a qualified sonographer
Qualifications
Essential
- PGDip/ PG Cert in medical ultrasound or DMU
- State Registration with HCPC /or equivalent in midwifery/ or if neither of these are applicable, registration with The register of Clinical Technologists on qualification
Desirable
- Evidence of CPD
Knowledge
Essential
- Technical knowledge for a range of ultrasound systems including image manipulation and trouble shooting.
- Experience with operating and managing I.T. systems including patient management, reporting and picture archiving systems.
- Understanding of Information Governance, Quality and Safety, and Confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
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Employer details
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
Address
Bradford Teaching Hospitals
Duckworth Lane
Bradford
BD9 6RJ
United Kingdom
Employer's website
Employer details
Employer name
Bradford Teaching Hospitals NHS Foundation Trust
Address
Bradford Teaching Hospitals
Duckworth Lane
Bradford
BD9 6RJ
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: C9369-26-0667
Job summary
We are looking for experienced and compassionate HR professionals (Full time and part time available) to join our HR Advisory Team, providing high quality advice and support to managers across the Trust.
You will be a key point of contact for a range of HR and employee relations matters, with a particular focus on complex long and short term absence, flexible working, performance and redeployment. You will provide clear, practical advice in line with employment legislation, Trust policies and best practice, while supporting our commitment to a Restorative, Just and Learning Culture.
You will build strong relationships with managers and colleagues, helping them develop their confidence and skills in managing people effectively. You will also contribute to policy and process development, training, reporting and wider HR projects.
This is a varied role where you will have the opportunity to make a real difference to how we support our people and help managers provide compassionate and effective leadership.
Main duties of the job
Youll provide day to day HR advice to managers across the Trust, helping them manage a range of people matters confidently and fairly. This will include advising on complex long term absence cases, flexible working requests, performance concerns and redeployment, as well as supporting managers with meetings and difficult conversations.
Youll spend time working directly with managers to understand issues, consider the options and agree practical next steps. Youll also provide coaching and training to build managers confidence, organise and support formal meetings, prepare advice and documentation, and keep case records and workforce information up to date.
Alongside your ongoing absence casework, youll contribute to reviewing and updating HR policies and guidance, producing reports, supporting HR projects and identifying ways we can improve the service we provide to managers and staff.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
C9369-26-0667
Job locations
Wonford House
Dryden Road
Exeter
Devon
EX2 5AF
United Kingdom
Job description
Job responsibilities
To work as part of the HR Advisory Team to deliver high quality advice and guidance to managers in line with our policies, employment legislation, values and best practice.
Full job description attached.
Job description
Job responsibilities
To work as part of the HR Advisory Team to deliver high quality advice and guidance to managers in line with our policies, employment legislation, values and best practice.
Full job description attached.
Person Specification
Qualifications
Essential
- Associate Diploma in People Management (Level 5) or equivalent qualification or equivalent level of experience
- Affiliate member of the Chartered Institute of Personnel and Development
- Demonstration of Continued Professional Development
Analytical and Judgemental Skills
Essential
- Ability to work on own initiative and have the ability to problem solve
- Ability to work to meet conflicting deadlines
- Sound decision making skills
Desirable
- Report writing skills and ability to analyse data
Planning and Organisational Skills
Essential
- Ability to organise and prioritise own work and work of others effectively when dealing with constant interruptions
Communication
Essential
- Effective verbal and written communication and influencing skills
- Effective presentation and organisational skills
- Able to communicate information to staff at all levels of the organisation
- Able to deliver training on HR policies and procedures
- Able to maintain confidentiality and deal with situations in a sensitive manner
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the course of action they should take.
Experience
Essential
- Demonstrate a range of generalist HR knowledge and experience
- Experience of interpreting and advising on terms and conditions, policies and procedures
- Experience of providing advice and support to managers on HR related concerns including absence management, disciplinary, grievance.
- Up to date knowledge of employment legislation and good employment practice.
- Experience of using Microsoft Excel or similar to provide reports or to interpret data
Desirable
- NHS or public sector experience
- Experience of using NHS systems including Electronic Staff Record
- Knowledge of the NHS Terms and Conditions Handbook
- Experience of employee relations gained within a unionised environment
- Experience of using and extracting information from HR Databases
Person Specification
Qualifications
Essential
- Associate Diploma in People Management (Level 5) or equivalent qualification or equivalent level of experience
- Affiliate member of the Chartered Institute of Personnel and Development
- Demonstration of Continued Professional Development
Analytical and Judgemental Skills
Essential
- Ability to work on own initiative and have the ability to problem solve
- Ability to work to meet conflicting deadlines
- Sound decision making skills
Desirable
- Report writing skills and ability to analyse data
Planning and Organisational Skills
Essential
- Ability to organise and prioritise own work and work of others effectively when dealing with constant interruptions
Communication
Essential
- Effective verbal and written communication and influencing skills
- Effective presentation and organisational skills
- Able to communicate information to staff at all levels of the organisation
- Able to deliver training on HR policies and procedures
- Able to maintain confidentiality and deal with situations in a sensitive manner
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the course of action they should take.
Experience
Essential
- Demonstrate a range of generalist HR knowledge and experience
- Experience of interpreting and advising on terms and conditions, policies and procedures
- Experience of providing advice and support to managers on HR related concerns including absence management, disciplinary, grievance.
- Up to date knowledge of employment legislation and good employment practice.
- Experience of using Microsoft Excel or similar to provide reports or to interpret data
Desirable
- NHS or public sector experience
- Experience of using NHS systems including Electronic Staff Record
- Knowledge of the NHS Terms and Conditions Handbook
- Experience of employee relations gained within a unionised environment
- Experience of using and extracting information from HR Databases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Wonford House
Dryden Road
Exeter
Devon
EX2 5AF
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Wonford House
Dryden Road
Exeter
Devon
EX2 5AF
United Kingdom
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
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