Job description

Job responsibilities

When required, take bookings for meeting rooms.

Assist with archiving of clinical notes in line with NHS Trust Retention and Disposal Policy.

Provide administration support to the iCaSH Service secretaries if required.

Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.

Open, sort and prioritise clinic mail. Scanning of relevant client medical records, laboratory reports and other clinic correspondence onto the electronic patient record.

Communication

Facilitate communication with patients and booking of appointments for clinics via relevant contact methods (for example, telephone, online booking, direct messaging and chat functions) using the clinical system and other local booking/waiting list processes.

Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.

Key working relationships

The general public including patients and their families if appropriateHead of iCaSH ServicesiCaSH Service ManagerService Support LeadClinical Nurse ManagerAdministration TeamiCaSH Locality TeamiCaSH Clinical TeamiCaSH Medical TeamOther East of England Community Health and Care NHS Trust employeesiCaSH/EEC Subcontracted ServicesExternal/Third party organisations

Budgetary Responsibility

Contribute to the financial delivery and sustainability of the department objectives.

Support with stock control and ordering as required.

People Management

Maintain own professional development and participate in The Trusts appraisal and KSF process.

Participate/support in clinical audit, service development and research projects if required.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes.

The post holder must adhere to infection prevention and control policies and procedures.

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.

The post holder should participate in Clinical & Safeguarding audits, research and service redesign and development projects as required.

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Knowledge and skills

Essential

• Understand working with vulnerable people
• Excellent organisational skills and ability to prioritise and plan ahead
• Working with sensitive information and protecting confidentiality
• Excellent communication skills

Desirable

• Knowledge of the application of administrative systems and programmes in healthcare

Qualifications and training

Essential

• Educated to GCSE level English and Maths or equivalent
• Competent operator of computers and software

Experience

Essential

• Proven experience of using Microsoft Office
• Ability to use own initiative/ work to deadlines
• Experience of working in a constantly changing environment

Desirable

• Experience of working in NHS or clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Kings Brook Bedford

5 St Johns Street

Bedford

MK42 0AH

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

Person Specification

Qualifications and Training

Essential

• Evidence of good standard of general education including basic literacy and numeracy skills.
• Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.

Desirable

• Level 2 or 3 qualification in Health & Social Care or equivalent.
• Sexually Transmitted Infection Foundation (STIF) course - Core.

Experience

Essential

• Experience of working in a health care environment.
• Experience of working with the public.

Desirable

• Recent experience of working in a sexual and reproductive health service or equivalent
• Experience of working as part of a multidisciplinary team.

Knowledge and Skills

Essential

• Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
• Competent in phlebotomy/venepuncture or willingness to train.
• Ability to work under pressure.

Desirable

• Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings.

Safeguarding

Essential

• Demonstrates understanding of safeguarding issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

iCash Kingsbrook Bedford and Grove View Dunstable

Bedford

MK42 0AH

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Integrated Core Service and Experts at Hand Delivery

Contribute to an integrated universal, targeted and specialist Speech and Language Therapy offer, working across core and Experts at Hand priorities according to locality need.

Deliver targeted individual and group interventions and contribute to whole-setting approaches that support communication, participation and inclusion.

Provide advice, consultation, modelling and coaching to parents, carers, education staff, early years practitioners and wider partners, with support from senior colleagues as required.

Contribute to communication-environment audits and support settings to implement agreed recommendations.

Support the graduated response by helping settings identify need, implement appropriate strategies and understand when specialist Speech and Language Therapy advice or assessment is required.

Participate in locality multidisciplinary meetings, Team Around the School arrangements and collaborative problem-solving discussions where appropriate.

Contribute to co-production with children, young people, families, settings and communities, including groups who experience inequalities in access or outcomes.

Communication and Partnership Working

Communicate clinical information clearly, sensitively and accessibly to children, families and professionals, including information that may be complex or distressing.

Work collaboratively across health, education, social care and the voluntary sector to agree coordinated plans and shared outcomes.

Develop positive working relationships characterised by openness, respect and constructive challenge.

Adapt communication for cultural, linguistic, developmental and accessibility needs, using interpreting and accessible-information arrangements appropriately.

Attend and contribute to reviews, case discussions, team meetings and other professional meetings relevant to the caseload and locality offer.

Respond sensitively to concerns and initial complaints, seeking senior support and escalating where necessary.

Training, Supervision and Workforce Development

Contribute to the planning, delivery and evaluation of training for parents, carers, education staff, early years practitioners and partner professionals.

Provide task-specific guidance, clinical support and supervision to Band 4 Support Practitioners, apprentices, assistants and volunteers where delegated and within own competence.

Contribute to the learning of Speech and Language Therapy students, including observation opportunities and supported placement activity as agreed and subject to competency sign off.

Participate actively in induction, preceptorship where applicable, appraisal, clinical supervision and continuing professional development.

Maintain HCPC registration, professional competence and an up-to-date development portfolio in accordance with HCPC and RCSLT standards.

Service Development, Data and Digital Practice

Contribute to implementation and evaluation of the Experts at Hand model and wider core-service developments.

Accurately record clinical activity, outcomes and impact using agreed digital and clinical systems.

Participate in audit, quality improvement, service evaluation and agreed projects.

Contribute feedback to the development of pathways, clinical guidance, standard operating procedures and patient-facing resources.

Use digital technology safely, effectively and accessibly, adhering to information-governance, clinical-safety and Trust requirements.

Identify variation in demand, access or service delivery and inform the relevant locality lead of the likely impact.

Person Specification

Qualifications

Essential

• Recognised S< Degree or equivalent HCPC registration RCSLT membership Evidence of commitment to continuing professional development.

Desirable

• Relevant post-registration paediatric course or training.

Knowledge

Essential

• Knowledge of developmental speech, language and communication needs and their functional impact.
• Knowledge of a range of assessment approaches and evidence-based interventions appropriate to children and young people.
• Understanding of universal, targeted and specialist approaches to meeting speech, language and communication needs.
• Awareness of the SEND Code of Practice, graduated response, ordinarily available provision and reasonable adjustments.
• Understanding of safeguarding, confidentiality, information governance and professional accountability.
• Awareness of health inequalities and the cultural, linguistic and socioeconomic factors that influence access and engagement.

Desirable

• Knowledge of consultation, coaching, training and communication-supportive environments.
• Knowledge of outcome measurement, quality improvement and co-production

Experience

Essential

• Relevant experience with children and young people gained through pre-registration placements and/or post-registration practice.
• Experience of assessing and supporting children with speech, language and communication needs.
• Experience of working collaboratively with parents, carers and professionals.
• Experience of multidisciplinary or multi-agency working.

Desirable

• Experience in early years, mainstream or special education settings.
• Experience of delivering groups, training, consultation or coaching.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Woburn Court

2 Railton Road

Bedford

MK427PN

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work as part of a team leading the 019 Healthy Child Programme. The role of the School Nurse is to promote good health and prevent ill health in young people, families and communities. School Nurses do this through raising awareness of and identifying unmet health needs, and initiating, developing, implementing, and evaluating plans of care. The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities. The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities. School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes.

The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities.

The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities.

School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes.

Main Duties and Responsibilities

To work as part of a multidisciplinary team to identify the health needs of children and young people, their families and the school community and contribute to developing a strategy to address the identified needs in the school and the community

To use knowledge and skills to assess, plan, implement and evaluate individual health care plans and be responsible for the management in school of children with complex health needs

To carry out shifts within the 5-19 duty desk receiving all incoming communication and referrals to the service, liaising with key stakeholders, parents/carers and young people

To assist schools in establishing procedures for medicine management

To provide and promote appointment clinics for pupils and their families, parent and carer Support Groups, home visits and Health Needs Assessment

To provide contact with young people via Chat Health text messaging service

Respond to health needs assessments by referring to other professionals (i.e.: GPs, consultants, mental health team), and statutory and voluntary agencies (i.e.: social care)

To support children and young people and their families with emotional and behavioural development

To advise their client group on the promotion of health and the prevention of illness

To link practice with local and national targets and deliver public health programmes based on current priorities and targets

To plan evidence-based health promotion programmes, order resources, compile teaching plans with aims, objectives and outcomes, and evaluate the sessions

To act as a health link for other agencies, e.g. Education welfare, OCYPs voluntary services, public and private agencies and work closely with partner agencies to promote the health and wellbeing of children, young people and families

To work with the Locality Lead to support children, young people and families who are considered to be vulnerable or at risk. To adhere to current safeguarding procedures and participate in child protection case conferences and case review meetings as required

Participate in all statutory processes in respect of safeguarding including provision of witness statements, court reports and court attendance

Identify children with special educational needs and disability and facilitate support and referrals to maximise developmental potential. Act as a key worker when indicated, ensuring effective, efficient and appropriate care plans

To clinically triage the single point of access and Chat Health as required in accordance with agreed procedures

To provide cover for colleagues as requested by your manager

Demonstrate reflective and evidence-based practice and use this to influence strategy and policy development

To hold a special interest role and support other staff within the locality and service

To contribute to the development of local policies and procedures relevant to their area of work

To take responsibility for their own clinical practice including clinical supervision and to adhere to the NMC code of conduct

To actively participate in reflective practice development through annual clinical observations

To maintain live mentor status and contribute to a learning environment for SCPHNs, return to practice SCPHNs, new staff members and pre-registration students

Person Specification

Qualifications & Training

Essential

• Specialist Practitioner degree/diploma post registration SCPHN
• Registered Nurse with UK NMC (RGN/RMN/RSCN/RN-LD)
• Mentor/998 or equivalent teaching qualification

Desirable

• Recognised leadership course
• Evidence of completion of migratory portfolio to demonstrate dual qualification or willing to work towards

Experience

Essential

• Experience with children and their families
• Experience of working in the community
• Experience of working in a multi-disciplinary setting
• Experience of Safeguarding children and families

Desirable

• Experience of mentoring/supporting colleagues
• Leadership and management of staff

Knowledge & Skills

Essential

• High level of clinical skills, with the ability to identify, respond to and evaluate health needs
• Commitment to the development of excellent services, which focus on improved outcomes for children
• Current knowledge of local and national policies informing public health practice
• Evidence of partnership working in the community
• Good standard of keyboard skills and understanding of clinical systems

Desirable

• Evidence of contribution to service redesign/development
• Audit and data analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Wisbech/Doddington

Wisbech

PE13 3AB

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.

To provide administrative support across all workstreams supported by the MPET.

To deal efficiently and effectively with email and telephone enquiries received by the MPE Team in a professional, efficient and timely manner, escalating queries where appropriate.

Monitor MPET inboxes, ensuring enquiries are recorded, prioritised and responded to or redirected appropriately.

Maintain, update and ensure the accuracy of MPET databases, electronic records and shared folders in line with Trust information governance requirements.

Support the administration of Study Leave processes, including collating applications and preparing documentation for Study Leave Panel meetings.

To issue and distribute agendas, take minutes / update actions logs and distribute meeting documents afterwards for meetings being chaired by the MPET.

Provide administrative support to meetings chaired by MPET, including preparing and distributing agendas and papers, taking accurate minutes, maintaining action logs and tracking progress, circulating documentation following meetings.

To maintain and update the MPET sections on the staff intranet, padlets and learner app to ensure that the information provided is accessible, accurate and up to date.

Support the coordination of learner and student feedback processes by issuing evaluation requests, collating responses and producing reports for review.

Administer training and education activity delivered by MPET (such as Practice Assessor / Educator training, care certificate, clinical skills, learner inductions). Managing bookings and attendance records, preparing course materials and registration documentation, issuing certificates, updating Electronic Staff Record (ESR) systems where required

Provide administration for meetings and event arrangements including venue hire, taking bookings, provision of equipment/resources, pre-event material, travel and parking arrangements. If appropriate you may be required to attend in person training events to provide administrative support.

To communicate in a clear, honest and respectful manner at all times.

To establish and maintain good relationships with internal and external colleagues to enhance the work of the team.

To contribute to the teams communication by co-ordinating and distributing information through various channels in an accurate and timely manner.

Ability to communicate in a clear, honest and respectful manner.

Ability to establish and maintain relationships

Ability to communicate and share information using various mediums e.g. emails, letters, verbally.

Maintaining own personal and professional development and taking part in annual appraisal, KSF process and one to one supervision.

Undertake mandatory and statutory as required by Trust policy.

The trust staff are responsible for protecting themselves and others against infection risks.

All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.

All staff undertaking patient care activities must attend infection control training and updates as required by the trust.

All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

To ensure that the trusts Health and Safety Policies are understood and observed and that procedures are followed.

To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.

To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.

To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.

Person Specification

Qualifications & Training

Essential

• GCSEs in Maths and English (Grades A-C / 4-9) or equivalent including functional skills

Desirable

• NVQ Business Administration minimum level 2

Experience

Essential

• Experience of working in a busy administrative role.

Desirable

• Experience of working within an NHS organisation
• Experience in using Microsoft Teams

Skills & Knowledge

Essential

• Able to communicate effectively in written and verbal English Language
• Ability to plan and organise own work according to strict deadlines.
• Demonstrates strong IT skills. Confident in using Microsoft Excel, Teams and Word.
• Demonstrates ability to work flexibly as part of a team and using own initiative.
• Demonstrates excellent communication skills, ability to establish and maintain relationships.
• Ability to communicate and share information clearly and in a respectful manner using various mediums - e.g. emails, letters, verbally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Norfolk or Cambridgeshire

Units 7/8, Meadow Park, Meadow Lane

St Ives

PE27 4LG

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)