Job description

Job responsibilities

Purpose of the Role

As a Team Lead Registered Nurse, you will play a key leadership role in delivering outstanding specialist palliative and end of life care while supporting, inspiring and developing our multidisciplinary team.

Working alongside the Quality and Safety Lead and the Practice development Lead, this role supports service development, champions quality improvement, nurtures professional growth, and contributes to a culture where everyone feels valued, heard and empowered.

Key Responsibilities

Clinical Leadership

Provide visible clinical leadership, acting as a role model for excellence in specialist palliative care.

Coordinate and support the nursing team to deliver safe, compassionate and effective care.

Ensure care is holistic, responsive and tailored to the individual needs and preferences of patients and families.

Promote independence, dignity, privacy and choice for every patient.

Support the assessment, planning, delivery and evaluation of care using evidence-based practice.

Maintain accurate, timely and high-quality clinical documentation.

Manage and triage advice line calls, providing guidance and appropriate signposting.

Support safe medicines management in accordance with professional standards and organisational policies.

Support workforce planning to ensure safe staffing levels and an appropriate skill mix.

People Leadership

Create a positive, supportive and inclusive team culture where colleagues feel valued and empowered.

Support the recruitment, onboarding and retention of a skilled, engaged and high-performing workforce.

Undertake appraisals and development conversations that encourage learning, development and career progression.

Support registered staff with NMC revalidation requirements.

Promote staff wellbeing and psychological safety.

Provide leadership, guidance and constructive feedback to staff and volunteers.

Support the management of change in a positive and collaborative way.

Communication and Relationships

Build strong relationships with patients, families, carers, volunteers, colleagues and external partners.

Communicate complex or sensitive information with empathy, honesty and professionalism.

Contribute effectively within the multidisciplinary team to ensure coordinated care.

Develop collaborative relationships across health, social care and voluntary sector organisations.

Ensure clear, accurate and timely communication, records and reports.

Education, Learning and Development

Support a culture of continuous learning across the organisation.

Deliver and participate in education, induction, mentoring and training programmes.

Support students, learners and new colleagues in developing their confidence and clinical skills

Share specialist palliative care knowledge and act as a resource for others.

Maintain and develop your own professional knowledge and leadership capability.

Contribute to the development of clinical policies, procedures and guidelines.

Quality, Governance and Innovation

Champion high standards of clinical care, safety and professional practice.

Support clinical audit, quality improvement and research activity.

Monitor and manage clinical risk in collaboration with the clinical leadership team.

Promote a culture of learning through incident reporting, reflection and improvement.

Support implementation of outcome measures, service evaluation and data collection.

Contribute to service development projects that improve patient and family experience.

Ensure compliance with CQC standards and regulatory requirements.

Person Specification

Experience

Essential

• Experience working within a multi disciplinary team
• Minimum three years' experience within palliative care or related specialist setting.
• Demonstrable experience of leading and supporting clinical teams.
• Experience of clinical supervision, teaching or mentorship.
• Experience of quality improvement, audit or service development activities.
• Experience assessing, planning, coordinating and evaluating care

Desirable

• Experience leading quality improvement or transformation projects.
• Experience of research activity or publication.
• Additional therapeutic or complementary care skills.

Qualifications

Essential

• Registered Nurse (Adult) with current NMC registration
• Degree level qualification or equivalent experience
• Practice Assessor/Supervisor qualification or equivalent.
• Up to date knowledge of clinical practice and interventions
• Evidence of ongoing professional development.

Desirable

• Post-registration qualification in palliative care, oncology or related speciality.
• Leadership or management qualification.

Knowledge and Skills

Essential

• Excellent communication and interpersonal skills
• Strong understanding of specialist palliative care principles.
• Leadership and management skills
• Ability to support change and service improvement.
• Good organisational and workload management skills.
• Commitment to evidence-based practice.
• Knowledge of governance, safeguarding, risk management and quality assurance.
• Understanding of information governance, confidentiality and GDPR requirements.
• Ability to build effective relationships at all levels
• Emotional resilience when supporting those facing loss and bereavement
• Ability to work under pressure in a demanding environment
• Effective IT skills
• Ability to contribute to a positive learning environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Eden Valley Hospice and Jigsaw Children's Hospice

Address

Eden Valley Hospice

Durdar Road

Carlisle

CA2 4SD

United Kingdom

Employer's website

https://www.edenvalleyhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the Role

As a key member of our multidisciplinary team, you will deliver compassionate, personcentred and evidencebased palliative care to patients, their families and carers. You will help us achieve our vision of excellence in specialist palliative care, acting as a role model and supporting colleagues to maintain the highest standards of practice.

Key Responsibilities

Being an Accountable Professional

Work in full accordance with and maintain all professional registration requirements.

Work in full accordance with The NMC Code and maintain all professional registration requirements.

Apply relevant legal, ethical and governance frameworks to ensure safe, compliant practice.

Use and interpret research to inform and enhance clinical decisionmaking.

Communicate confidently and sensitively with patients, families, colleagues and external partners.

Build and maintain therapeutic, professional relationships.

Maintain accurate, timely and comprehensive clinical records using appropriate digital systems.

Engage in reflective practice, supervision and ongoing professional development.

Promoting Health and Preventing Ill Health

Use skilled communication and strengthbased approaches to support people in making informed choices about their care.

Provide clear, accessible information about illness, treatment options, care planning and endoflife decisions.

Uphold best practice in infection prevention and control.

Assessing Needs and Planning Care

Assess the holistic needs of patients and families at end of life, including preferences for care and treatment.

Develop personalised, evidencebased care plans with clear goals.

Work collaboratively with patients and families to review, evaluate and adapt care plans.

Assess mental capacity and apply relevant legislation when supporting decisionmaking.

Identify safeguarding concerns and act promptly to protect vulnerable individuals.

Providing and Evaluating Care

Deliver compassionate, personcentred care that prioritises dignity, comfort, privacy and safety.

Provide highquality endoflife care, including support for the dying person, their family, and the bereaved.

Safely administer and optimise medicines in line with national and local policy.

Coordinate safe discharge or transfer between care settings.

Monitor and evaluate the quality of care delivered by yourself and others.

Leading and Managing Nursing Care

Understand and utilise the skills and scope of all members of the clinical team.

Lead and manage the care of a defined group of patients, prioritising, delegating and coordinating effectively.

Support the education, supervision and assessment of students and colleagues.

Provide constructive feedback, promote reflective practice and contribute to a positive learning environment.

Use digital systems responsibly to access, share and record information.

Improving Safety and Quality

Apply health and safety legislation to maintain a safe working environment.

Recognise risks to care quality, including staffing and skill mix, and escalate concerns appropriately.

Participate in audits, quality improvement initiatives and service development.

Report and reflect on incidents, near misses and adverse events to support learning and improvement.

Demonstrate resilience and support others in managing uncertainty and emotional demands.

Coordinating Care

Work collaboratively across sectors and agencies to ensure seamless, personcentred care.

Support individuals with complex needs to maintain independence and avoid unnecessary interventions.

Advocate for people who are vulnerable or have disabilities, ensuring equitable access to care.

Make reasonable adjustments to assessment, planning and delivery of care.

Additional Information

This role requires an Enhanced DBS check.

Duties may evolve in line with service needs and professional development.

Flexibility in working hours is essential.

All staff are expected to uphold our Hospice values: Caring, Respect, Innovative & Inclusive.

Other Requirements

Flexible and adaptable approach

Physically able to undertake 12hour shifts, including moving and handling

Demonstrates behaviours aligned with Hospice values: Caring, Respect, Innovative & Inclusive.

Person Specification

Qualifications

Essential

• Registered nurse at degree level, or relevant experience

Desirable

• Palliative Care qualification
• Willing to undertake further qualifications

Experience

Essential

• Working effectively in a multi-disciplinary team
• Assessing patient needs and of planning, co-ordinating and evaluating care

Desirable

• Specialist palliative care experience
• Experience of nursing terminally ill patients and caring for their families
• Post registration experience

Skills and Knowledge

Essential

• Excellent verbal and written communication skills, with the ability to convey message in a clear and sensitive manner
• Ability to develop beneficial working relationships and interact with people at all levels
• Demonstrable resilience to working with those facing loss and bereavement
• Ability to work effectively under pressure and in a demanding environment
• Ability to be able to plan, prioritise and delegate work effectively, evidencing a motivated and enthusiastic attitude
• Evidence of ongoing continuous development
• Up-to-date knowledge of care practices and interventions

Desirable

• Effective IT skills
• Ability to contribute to the learning environment

Other

Essential

• Flexible approach
• Physical ability to work 12 hour shifts with sustained period on feet and moving and handling of patients
• Ability to evidence behaviour consistent with the Hospice values of professional, caring, respect and dignity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Eden Valley Hospice and Jigsaw Children's Hospice

Address

Eden Valley Hospice

Durdar Road

Carlisle

CA2 4SD

United Kingdom

Employer's website

https://www.edenvalleyhospice.org/ (Opens in a new tab)