Job description

Job responsibilities

• To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust. To ensure that all dealings are conducted in a manner that reflects the professional reputation of the Secretariat.
• To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant and their medical colleagues as required and to maintain office cover.
• To produce documents such as clinic letters and discharge summaries. Clinicians reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required. This element of the job requires sustained concentration as it involves understanding the diverse accent and use of English of the doctor and the transcription of dictations that use medical terminologies, medications, abbreviations and local practices. There will be frequent interruptions requiring urgent/immediate response.
• Process case-notes of patients discharged from clinical caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
• To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
• Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
• To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
• To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
• Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in patient care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
• Excellent telephone skills are required to communicate with patients with neuro-developmental and neuro-disability health conditions. The medical secretary is the first point of contact for these patients. Extreme patience, understanding and sensitivities required in such situations: they can be time-consuming and the patient needs to be reassured that their situation will be attended to and a response given at the earliest opportunity.
• To pass on information received from patients/carers regarding their health condition, medication, problems they are experiencing, etc. to the Consultant and to ensure that this is done in an accurate and timely manner. This role is essential in the smooth running of patients care.
• To relay advice of a clinical nature to patients, carers, GPs and members of the clinical team, acting on the instructions of the Consultant, ensuring that this is done accurately and comprehensively.
• To maintain the upkeep of the Consultant's diary, to arrange meetings on their behalf, including the handling of associated administration such as room bookings, hospitality, the preparation and circulation of agendas and related papers as required and act as a point of contact for co-ordinating and ensuring that necessary details are made available to the Consultants and Speciality Doctors.
• To participate, as required, in the arrangements for training programmes/conferences, ensuring that the relevant documentation is processed and that all necessary practical arrangements are in place for events to run smoothly.
• To provide effective support to the Consultant in the various specialist he/she is involved (e.g. academic, research, arranging conferences, service development, clinical director, SI investigations, dealing with complaints, etc.), in order to provide a smooth and professional service in line with Trust policies.
• To record new patient referrals, ensuring that the information is processed appropriately within the Trust guidelines.
• To act as minute secretary at meetings/case conferences/working groups etc. when required, and to ensure that appropriate administrative follow-up action is taken.
• Liaise with Reception Administrators for Appointments etc. regarding follow up appointments and liaise with diagnostic services in arranging or expediting urgent or routine investigations.
• To arrange investigation appointments for patients at the request of the Consultant (e.g. bloods, EEGs, ECGs, X-rays, MRI Scans etc.) and, where appropriate, ensure all results are brought to the attention of the Consultant so that appropriate action can be taken.
• To coordinate actions for patients requiring admission, including liaison with the necessary professionals.
• Work as part of the clinical support team to ensure delivery of a comprehensive and effective administration service to clinical personnel across the directorate
• Provide advice and demonstrate own activities or workplace routines to new or less experienced employees within the team.
• To maintain confidentiality within the role with clinical changes to pathways across the EPUT.
• To maintain a good understanding of clinical risk and in the absence of the Consultant, take the initiative to sign post the patient in crisis to the appropriate services such as crisis teams/helplines and alert the relevant professionals of the situation. .
• To have a good working knowledge of the electronic patient records system used in the team. To participate in the process of updating these records with relevant information such as clinical information, personal data, email, telephone and paper based communications etc. in a timely fashion.
• To provide secretarial cover to other Consultant teams as necessary for colleagues on sick/annual leave and to work flexibly as a team member to ensure smooth and efficient flow of work through the service.
• To process applications for annual leave/study leave, of the doctors within the team ensuring that all relevant team members are aware of forthcoming absences and are advised of the cover arrangements in place.
• To submit invoices for Consultants expenses for work related activities in a timely manner ensuring that payments are processed.
• To ensure that post/email/telephone enquiries are promptly sorted, recorded and actioned as appropriate, filtering them in an efficient manner in order to organise and assist with the workflow of the Team. To exercise initiative where appropriate in responding to incoming mail by drafting responses.
• To co-operate with others towards maintaining efficient filing, records and bring-forward systems, properly indexed and cross-referenced, to ensure that location of all documents and files are properly recorded and that they are readily accessible.
• To be able to access and use the NHS and the Trust information systems, e.g. to retrieve patient care related information.
• To maintain and order stocks of stationery.
• To take responsibility for the care and maintenance of the office equipment supplied to secretaries and the Consultants. To notify the IT Department of any problems with the computers and the other relevant repair services for equipment used.
• To assist with the collection and collation of data and information, including statistical information relevant to the consultants scope of work to assist them to carry out their work efficiently.
• To provide day to day support and assistance to new and temporary members of staff within the team as part of induction and good team working.
• To assist in the induction of trainee doctors new to the Consultants team on a regular rotational basis. Provide them with a package of template letters, including the admission and discharge summaries to help them formulate their correspondence. Provide them with a timetable of activities, clinics, ward rounds etc. Provide directions where appropriate and help organise transport.
• To maintain a system to ensure that the doctors, during the induction, are provided with the available personal safety alarms, Dictaphone, bleeps, and keys. An up-to-date log of these to be maintained to facilitate the retrieval and re-allocation as the doctors in the team changeover.
• To have awareness of and be compliant with performance indicators including patient choice, waiting times, Was Not Bought (WNB) etc. to meet government/star rating targets.
• To adhere to the principles and processes defined within the equal opportunities provision.
• To report any health & safety issues or fire hazards to the Manager and take immediate action to minimise any risk or hazard.
• To fully comply with the GDPR and related policies.
• To recognise the sensitivity of business undertaken and to ensure strict confidentiality.

Person Specification

Education

Essential

• Good general education with maths and english to GCSE standard or equivalent
• NVQ Level 3 business administration and / or equivalent experience

Desirable

• Recognised medical secretary qualification/AMSPAR

Experience

Essential

• Previous experience of working in an administrative/secretarial environment

Desirable

• Previous experience working in the NHS
• Previous experience/evidence of using clinical systems

Transferable Skills

Desirable

• Evidence of audio typing/minute taking skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Herrick House (base pending confirmation)

Colchester

CO4 5JL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will have the opportunity to actively participate in clinical governance activities.

The post holder will have resident doctors working with them and will be expected to provide some clinical supervision for them as appropriate in addition to the ward RC. The post holder will be working with 2.0 WTE FY1 doctors on Kitwood Ward and 3.0 WTE FY1 doctors on Roding Ward.

The post holder will provide medical input to the Liaison Psychiatry Team at St Margarets Hospital which receives referrals from medical rehab wards based at the Epping Forest Unit. This involves discussing and supervising assessments carried out by the team and providing medical input as appropriate, including issuing prescriptions where necessary and occasionally carrying out face-to-face assessments. This role is not expected to be more than 1 PA per week

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification
• Registration with the General Medical Council and on the Specialist Register.
• Meets Royal College of Psychiatrists criteria for appointment to the post of Consultant.
• Section 12 Approval and Approved Clinician Status.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych
• On the Specialist Register with qualifications General Adult.
• Postgraduate degree in psychiatry MRC Psych or equivalent.
• Additional clinical qualifications.

Eligibility

Essential

• Fully registered with the GMC with a licence to practice at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved clinician status.
• Approved under Section 12.

Desirable

• In good standing with GMC with respect to warning and conditions on practice.

Clinical skills, knowledge and experience

Essential

• Able to manage clinical complexity and uncertainty.
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.
• Utilises a quality improvement approach to think systemically about complex problems, develop potential change ideas and test these in practice using a systematic QI methodology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

St Margaret’s Hospital, Epping, Essex CM16 6TN

Epping

CM16 6TN

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To establish and maintain effective individual health and social care by:

Holistic assessment of client problem/needs.

Planning, implementation and evaluation of interventions.

Clear, accurate and concise documentation of client care

2. To participate in the initial assessment of clients to determine appropriateness for the Crisis Resolution Home Treatment Service and to liaise with referring agencies to identify alternative agencies as appropriate to meet the clients needs.

3. To participate in Team and Clinical Meetings, initiating and discussing new methods/models of care and in the introduction of research or trials within the area.

4. To be aware of ones own values, beliefs and attitudes when assessing clients to ensure that a non-judgmental and objective overview of the clients needs are met at all times.

5. Need to establish a therapeutic relationship with individual clients and their families.

6. Ensure effective and confidential communication between health and social care agencies on significant data governing client care and treatment by:

Participating in informal or formal case conferences and discussions.

Maintaining a secure system of record keeping and information exchange.

Establishing regular written reviews in progress.

7. To be fully aware of the importance of effective risk management, the undertaking of clinical risk assessment and the on-going monitoring of the clients mental state to evaluate risk either to themselves or towards others.

8. To ensure those clients in the community with behavioural problems e.g. violent or potentially violent clients are identified in caseload and that caution and care is taken when visiting such clients, if necessary organising joint visits.

9. To develop close links with relatives/carers and ensure that effective communication takes place especially when clients are admitted to hospital or preparing to be discharged and that all appropriate agencies are informed so that follow-up care can take place.

10. To advise Line Manager and Professional Social Work Supervisor and/or Nurse Advisor on all breaches of Nursing/Social Work/Occupational Therapy professional conduct as required by the NMCs/HCPC Code of Professional Conduct.

11. To liaise with Line Manager to ensure that all Essex Partnership NHS Foundation Trust Policies and Procedures are communicated, implemented and developed within the area.

12. To work flexibly across the whole spectrum of Crisis Resolution Home Treatment Service within Essex Partnership NHS Foundation Trust.

13. To take on clinical work commensurate with experience/skills, in liaison with their supervisor and other senior staff within the team.

14. To be responsible for working with your colleagues in seeking to improve the quality of services provided to our clients/patients. This will include providing cover arrangements for Home Treatment and Crisis Services at needs of the service within Essex Partnership NHS Foundation Trust.

15. To participate in the on call arrangements for the Crisis Resolution Home Treatment Service.

Person Specification

Education / Qualifications

Essential

• Professional Qualification (OT, Social Work, RMN)

Desirable

• Additional Professional Qualification / Experience - Dementia related

Knowledge

Essential

• oEvidence of personal development e.g. in objective setting, time management, skills etc.

Skills and Experience

Essential

• Ability to communicate effectively.

Personal Qualities

Essential

• Evidence of Personal Development

Additional Requirements

Essential

• Ability to use own judgement confidently and decisively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Basildon Mental Health Unit

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For detailed description of core clinical duties and core non-clinical duties, please see the job description.

Person Specification

Education/Qualifications

Essential

• Registration (Mental Health Nurse, Occupational Therapist or Social Worker)

Desirable

• Post graduate qualification or commitment to work towards this

Knowledge

Essential

• Proven experience of working in a health, social care or community setting as part of a multi-disciplinary team

Desirable

• Able to deliver from a range of possible key therapeutic interventions CBT, psychosocial interventions, family interventions, DBT approaches

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Derwent Centre

Harlow

CM20 1QX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Manage and coordinate multi-disciplinary meetings i.e. referral / review / business / handover
• Manage a complex caseload in the form of assertive cohort of patients
• In conjunction with the Clinical Manager, take a lead role in clinical service development and review
• Identify aspects of the service which need to be improved and implement appropriate changes in conjunction with the Clinical Manager
• Participate with the Clinical Manager for the recruitment of employees in accordance with Trust Recruitment Policy and NHS Safer Recruitment Guidelines. Ensure that appropriate corporate and departmental Induction is undertaken immediately following appointment and that staff records that are retained are accurate and up-to-date
• In conjunction with the Clinical Manager, work within the available budget of the service and attend regular Performance Management meetings
• Provide clinical leadership and professional expertise to the team
• Work closely with and assist the Clinical Manager with development and implementation of operational / clinical policies contributing to the formulation and review of appropriate policies

Person Specification

Education/Qualifications

Essential

• R.M.N or AHP equivalent qualification

Desirable

• Mentorship

Knowledge

Essential

• Detailed understanding and knowledge of mental

Desirable

• Health practice and procedure policy.
• Demonstrate practical experience of staff/student Supervision

Experience

Essential

• Experience of working with people with Mental Health Problems for at least two years.
• Experience of working with other agencies.
• Experience of working in a multi-disciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rectory Lane Health Centre

Loughton

IG10 3RU

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please consult the job description and person specification for full details of responsibilities and requirements.

Person Specification

Application

Essential

• Registered Nurse (Adult or Mental Health) with current NMC registration
• Relevant clinical experience as a registered nurse within the NHS
• Competent IT skills
• Full UK driving licence and possession of a vehicle in order to conduct study visits around the Trust area

Desirable

• Valid, up-to-date Good Clinical Practice (GCP) certificate
• Prior experience working on research studies or clinical trials
• Postgraduate qualification or equivalent experience

Interview

Essential

• Ability to deliver safe, compassionate care to patients participating in clinical research studies
• Evidence of continuous professional development and commitment to developing research nursing skills
• Ability to monitor patients for adverse events and escalate concerns appropriately
• Good communication skills, including ability to explain complex research information to patients, carers and colleagues
• Ability to support clinical teams to understand research protocols and processes under supervision
• Self-motivated and able to work both autonomously and as part of a multidisciplinary team

Desirable

• Competence in extended clinical procedures (e.g. cannulation, IV administration)
• Experience working within mental health, community, or primary care settings
• Knowledge of commercial clinical trials and sponsor requirements
• Understanding of study design and research methodology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

St. Margaret's Hospital

The Plain

Epping

CM16 6TN

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you looking for an exciting Healthcare Assistant Paediatric Outpatients role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application

Person Specification

Qualifications

Essential

• Good level of literacy - demonstrated by minimal/no errors in application
• Evidence or working towards Level 3 qualification in health and social care

Experience

Essential

• Previous experience of working as a Healthcare Assistant in Paediatrics
• Previous work experience within Phlebotomy including children and neonates
• Previous experience performing ECG on children and neonates

Desirable

• Previous experience of working in a Hospital Outpatient Department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Southend

SS0 0RY

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• You will be required to handle administrative tasks on behalf of the multi-disciplinary clinical staff and managers in a polite and efficient manner.
• You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
• To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
• To work as a member of the Directorates Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
• Deal with queries raised by patients, relatives, GPs or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.
• To assist both patients and families seeking further help/information and to be aware of the needs of the clients, dealing in an appropriate manner with clients who can be hostile, abusive or aggressive.
• To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trusts localities.
• The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
• The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover
• Record accurate messages and follow them up appropriately in accordance to department guidelines.
• Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

We encourage all applicants to complete the application with honesty, conveying their individual skills, knowledge and experiences effectively. If it suspected that an application is using AI-generated content, it will be unlikely to progress to the next stage.

Person Specification

Essential

Essential

• GCSE pass (or equivalent) in Maths, English

Desirable

• A Level education or equivalent
• Administrative or Secretarial qualifications

Essential

Essential

• Working knowledge of Microsoft Packages

Desirable

• Previous experience of System One, Paris or Mobius

Essential

Essential

• Previous administration experience

Desirable

• Previous NHS administration experience

Essential

Essential

• Ability to demonstrate good communication skills verbally and in writing, based on fluency in English language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Tower Ward, Landermere Centre

Clacton & District Hospital, Tower Road

Clacton on Sea

CO15 1LH

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To deliver high quality, effective operational service to people with Learning Disability/ ASD/mental health needs, in accordance with the principles and objective of the Trust and its vision as identified in the service. The job requires the post holder to work flexibly and undertake a change in role at short notice.

To work collaboratively with others within the organisation to provide an exemplary level of care to service users and their carers.

Experience within Learning Disabilities is Essential alongside a driving licence/access to a car

Person Specification

Education

Essential

• High standard of education - GCSE or above

Knowledge

Essential

• To assess and treat own caseload of service users in accordance with Trust clinical pathways
• Understand the need for compassion in working with colleagues, service users and families
• Support families and carers within the boundaries of their role and professional code of conduct
• Undertake physical health checks of services users and act on the findings appropriately
• Previous experience working with people with Learning Disability/ special needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Byron Court

Heath Close

Billericay

CM12 9NW

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN RESPONSIBILITIES

• The post holder will be a registered nurse or Paramedic who has extensive clinical knowledge. You will have experience at working at a band 6 level and have acute and/or community experience. You would have undertaken a recognised mentorship qualification and demonstrate continuous professional development.
• The post holder will be providing patient care in patients own homes, and able to travel independently across sites. You will be using technology to support and monitor patients.
• To provide clinical expertise and support for the clinical team.
• To provide clinical care for patients, co-ordination of the multidisciplinary team and allocating visits as appropriate.
• Development of the service through reflective practice; clinical supervision & audit.
• The identification of suitable people referred to the service for planned early discharge from hospital or for the prevention of admission to the acute sector or long term care.
• To be responsible, without supervision, for the assessment of care needs and the development, implementation, and evaluation of programmes of care with an understanding of their Professional Code of Practice.
• You will need to recognise deteriorating patients and use the appropriate patient pathways for escalation.
• You will work with colleagues across the integrated care system to develop and maintain high quality, clinically driven pathways so that we are able to provide the best patient experience to our local population.
• Establish and maintain effective communication with patient/carers and families about complex matters providing a warm welcoming and enabling environment to support therapeutic relationships.
• Develop specialist knowledge, in area of practice, underpinned by theory.
• Assess, plan, implement and evaluate the effectiveness of nursing care and adjust the programmes of care where indicated along with maintaining the health, safety and security of self and others in own work area.
• Contribute to the development of services.
• Contribute to quality improvement.
• Support patients, carers and colleagues equality, diversity, and rights.
• Lead others in the development of knowledge, ideas, and work practice.
• Plan, allocate, assess, and provide feedback to team members.
• Maintain and support the efficient use of physical and /or financial resources.
• You will practice in accordance within your professional, ethical, and legal framework.
• Ability to work flexibly and unsocial hours to meet the demands of the service.

COMMUNICATIONS AND RELATIONSHIPS

• To communicate collaboratively with the wider MDT (Multi-Disciplinary team) to explore complex issues and to make complex decisions.
• Work closely with hospital staff including consultant and community services including GPs, liaising on a regular basis to ensure effective communication and service delivery.
• To effectively communicate complex and highly sensitive information.
• To agree the arrangements for communication with the patient/family/carer, and to document these in accordance with Trust policy and the patients right to confidentiality.
• To competently receive highly sensitive information concerning patients medical condition and provide information using persuasive, reassuring skills as required, which may include when patients/family/carer are hostile and antagonistic e.g., bereavement / special needs / learning disabilities / where English is not the first language
• To ensure that essential information on the patients condition and progress is recorded by self and team members appropriately according to Professional guidelines.
• Report all clinical and non-clinical incidents and proactively manage risk to vulnerable adults in discussion with the Clinical lead nurse.
• Assist in maintaining a safe working environment for self, colleagues, patients, and others, report any accidents or untoward occurrences as per policy and undertake any investigations as required for untoward incidence, complaints, risk management and health and safety issues.
• Confidentiality to abide by the Data Protection Act 1998, by ensuring that all computerised information related to patients and other members of staff to which he/she has access in the course of employment, is regarded as strictly confidential. This rule applies to written information. Failure to adhere to this instruction will be regarded as serious misconduct and lead to disciplinary action.

Analytical and Judgemental Skills

• To undertake data collection effectively using the agreed systems.
• To use clinical judgmental skills to decide upon and recommend best course of action for assessing and interpreting complex needs of patients/families/carers when a range of options exist, escalating as appropriate.
• Analyse situations and instigate emergency procedures as required Physical Skills.
• Physically able to assist patients with activities of daily living and moving and handling.
• Able to carry out complex observations, monitor and use relevant equipment safely, ensuring accuracy and dexterity.
• To utilise highly developed physical skills where accuracy is important e.g. in preparing and giving IV injections, assembling surgical equipment, maintaining infusions.
• Driving skills are required for this community post.

Responsibility for Patient Care

• To assess, develop, implement, and evaluate specialist nursing care programmes from admission to discharge.
• To obtain peoples informed consent, highly providing specialist advice and discussing the implications of the whole assessment process.
• To undertake specialist nursing interventions consistent with evidence based practice, transferring and applying knowledge and skills to meet patients needs, evaluating and modifying interventions as appropriate.
• To analyse and rigorously review all aspects of the patient care plan interpreting information and using specialist knowledge and clinical judgement to liaise with MDT (Multidisciplinary Team), coordinating and participating in case discussions as required.
• To refer patient/family/carer to other practitioners when needs and risks are beyond ones own scope of practice or require longer term support.
• To support patients/family/carers encouraging them to promote their own health and wellbeing and to express their interests and concerns.
• To provide support and care for the patient and his/her family/carer respecting their need for privacy and dignity.

PLANNING AND ORGANISATIONAL SKILLS

• To prioritise workload of themselves and others, assess performance and provide clear constructive feedback to team members.
• To monitor progress of work recognising changing priorities and implement corrective actions within own limits and informing the relevant people.
• To adhere to trust policies and procedures relating to own workplace to contribute to service development.
• To evaluate current policies and procedures and identify the impact they have within their clinical environment.
• To identify outcomes of evaluation and offer constructive views on service developments.
• To implement and propose changes to policies/practices in own area.
• To evaluate with others the effectiveness of any changes and how these have improved services.
• Responsible for day-to-day supervision, allocation and co-ordination of clinically based teams making the best use of their abilities.
• To lead a team whilst assuming responsibility and control of the work area management in the absence of the manager.
• To participate in the clinical supervision of staff and providing relevant training and assessment.
• To participate in the appraisal process for themselves and others.
• To identify, report and address poor performance issues, where required.
• To diffuse challenging behaviour, ensuring that the situation is managed in a sensitive way.
• To participate in the recruitment and selection process.
• To participate in the identification of future workforce requirements.
• To contribute to the development of a learning environment.
• To implement disciplinary and grievance procedures where required.
• Work is managed rather than supervised and can act independently within appropriate occupational guidelines.
• Leads specialist area or team and may manage a case load in the community.

ADDITIONAL DUTIES

In addition to the above duties you will also be expected to perform the below key activities in line with your job role;

• Complete mandatory training in line with Trust policy and procedures.
• To participate in the staff appraisal process and to undertake for any staff you manage.
• To keep yourself updated on all matters relating to Trust policy.
• To provide management supervision where appropriate.

Person Specification

Education/ Qualifications

Essential

• NMC registration or AHP registration
• Car Driver

Clinical Experience

Essential

• Demonstrates evidence based clinical knowledge
• Has substantial post registration experience including work within chosen speciality

Desirable

• Clinical experience in Community Care

Communication Skills

Essential

• Have knowledge of current professional matters in relation to the NHS.
• Ability to communicate effectively with patients from varied social and cultural backgrounds.
• Communicates succinctly, clearly and accurately both verbally and in writing
• High standards of written/computer skills.

Desirable

• SystmOne experience or similar electronic patient record systems

Other requirements

Essential

• Willingness to uphold the Trust's and provider's values
• Eligible to live and work in the UK.
• Be an effective team member who is able to relate to colleagues at all levels of the Trust with tact and diplomacy
• Possesses a valid UK driving license and access to a vehicle for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

St Margaret's Hospital

The Plain

Epping

CM16 6TN

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensure effective communication with clients, carers, visitors and staff. Make effective use of evidence based practice in day to day clinical practice. Implement and ensure effective use of the Mental Health Act and Mental Capacity Act where necessary. Represent nursing team and provide reports for Managers Hearings and Mental Health Act Tribunals. Ensure safe standards apply to the administration of medication. Ensure adherence to Trust policies and procedures at all times. Be an effective role model to all staff within the working environment. Participate in teaching programmes with all staff including students. Have an awareness of own development and training needs. Maintain a learning environment. Assist in the induction of new staff. Attend mandatory courses. Participate in Clinical supervision, providing structured and regular meetings with identified health care assistants. Undertake other link roles for specified areas as required, including Infection Control, Health and Safety, PALS liaison and Student Placements. Support colleagues in interventions relating to the management of violence and aggression, including de-escalation techniques and the use of physical intervention (DC&R techniques) as necessary. Ensure staff are aware of Trust Fire Procedure, may be required to act as Fire Officer in the absence of senior clinician. Ability to work flexibly over a 24 hour period in order to meet the operational requirements of the unit. Undertake any additional duties deemed appropriate to grade. Communicate policies and procedures within the service and externally to ensure effective understanding and implementation. Maintain effective relationships with service users, their relatives, friends and other carers. Maintain effective relationships with members of the Trust and other statutory and voluntary organisations.

Person Specification

Education / Qualifications

Essential

• RMN or equivalent
• Meet the requirements for revalidation as set out by the NMC

Desirable

• Evidence of continued professional development.

Knowledge

Essential

• Evidence of continued learning.
• Understanding of / and the ability to conduct assessments and review of care in line with the requirements of the mental health care clusters

Desirable

• Experience within Adults inpatient settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Kelvedon Ward, Basildon Mental Health Unit

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support the PSIM Team with administrative tasks as defined as the following:

o Processing emails received in PSIM, Lessons Team and Safety Events inbox

o Taking notes and following up on actions from all meetings attended

o Update the Datix incident records with progress shared via email or through meetings and notes.

o Draft communications such as letters and emails as per process

o Taking forward all aspects of shared learning

o Chase for information on incident reviews and safety actions

To maintain databases such as Learning Analysis, LRL and FLO database and ESLMS, as well as update Datix.

To report Patient Safety Incidents as instructed through required electronic systems and as per policy and procedure

To ensure that accurate information is available for various performance reports

To organise and minute or note take meetings as required

Involvement in projects and policy reviews for the Patient Safety Incident Management Team

To provide support and guidance to staff on Patient Safety Incident Management such as incident reporting

to proivide support and guidance to staff on embedding a culture of learning

Reviewing incident forms for data accuracy and to liaise with Operational staff when gathering further information as required.

Collating data for Freedom of Information requests

COMMUNICATION AND RELATIONSHIPS:

Ensure effective channels of communication are maintained with relevant colleagues both within the Trust and in other organisations.

Work with PSIM Team (Business Support Officers, Clinical Lead for Patient Safety and Family Liaison Officer and Patient Safety Leads) and Lessons Team to provide senior managers across the Trust with regular updates and information on current and pending investigations to ensure the Trust continues to meet deadlines.

Supporting patient and relatives with their involvement in the Learning Response process either directly or through their designated Family Liaison Officer.

High level of customer service to be adhered to at all times.

To support the Head of Patient Safety Incident Management in communication of learning from patient safety incidents to other teams within the Trust working collaboratively with The EPUT Lessons team.

To work closely within the team ensuring the PSIRF process is adhered to.

To liaise with operational staff when gathering further information for Datix forms to inform incident reporting.

To work closely within the Patient Safety Incident Management Team and Lessons Team ensuring the Patient Safety Incident Management process is adhered to.

ANALYTICAL AND JUDGEMENT:

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met by working with the patient safety incident management team.

Oversight and monitoring of action plans arising from incidents and investigations.

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales.

Open incoming mail and deal efficiently with electronic mail messages, ensuring that urgent and priority items are highlighted for prompt action by an appropriate member of staff and that confidentiality of sensitive information is maintained.

Maintain an oversight of investigations and provide additional resources and requirements to ensure internal/external timeframes are met.

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met

Oversight and monitoring of action plans arising from Patient Safety Incident Managements, critical incident investigations or care record reviews

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales

Open incoming mail and deal efficiently with electronic mail messages, ensuring that urgent and priority items are highlighted for prompt action by an appropriate member of staff and that confidentiality of sensitive information is maintained

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

PLANNING AND ORGANISATION:

Manage own diary and advise of availability of senior leads in the team.

Provide administrative duties for the Duty of Candour processes.

Administer the production of agendas, co-ordination and photocopying of papers for meetings, ensuring that key documents are available within any defined timescales.

Attend meetings as necessary, taking accurate, concise minutes/notes. Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate.

Arrange meetings, training and conferences, co-ordinating venues and/or catering requirements as required.

Information resources

Undertake word processing of all documents to a high standard, in an agreed format and using an appropriate referencing system.Prepare high quality presentation materials, including PowerPoint when required.

Provide efficient word processing and preparation of letters, reports and other documents as required, ensuring consistency with the agreed format.

Develop and maintain proper filing systems (electronic and paper) to ensure easy and effective access to relevant documents and information.

Maintain existing databases, patient safety incident team forms on DATIX and support the implementation of new systems.

Maintain databases for all Learning Response Leads and Family Liaison Officers

Regular use of variety of IT packages to create reports.

Order required office equipment using EPROC/ Office Depot.

To support management of information using the Lessons and Management System

To review, follow up and submit action plans.

Collating data and supporting the Head of Patient Safety Incident Management to respond to Freedom of Information requests.

To review incident reports to support the process for ensuring there is involvement of patients and relatives, escalating concerns as necessary.

Person Specification

Education and qualifications

Essential

• GCSE Mathematics & English minimum grade C or equivalent
• IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
• NVQ in relevant field or equivalent

Desirable

• Evidence of further education

Knowledge

Essential

• Good communication and interpersonal skills both face to face and over the phone.
• Excellent computer knowledge/skills i.e. Microsoft Office Software particularly Excel, Word and PowerPoint and database management
• Ability to work under pressure and to balance workload between competing demands and meet office demands
• Ability to demonstrate office procedures and practice to new/temporary staff and supervise their work practice to new/temporary staff and supervise their work
• Good oral communication skills based on fluency on the English Language

Skills/Experience

Essential

• Minimum of 2 years office experience
• Flexible approach to managing a range of related but non routine duties.
• Confident to communicate to staff at all levels
• Able to motivate self and others
• Reliable and conscientious
• Able to use own initiative.
• Experience of time management and prioritising work as required.

Desirable

• Previous experience of working within the NHS

Personal Qualities

Essential

• Positive: optimistic; noticing and appreciating good work; and aiming to improve services and customer experience
• Welcoming: friendly, responsive, courteous and on time
• Respectful: respecting others and not judging; respecting people's dignity and privacy
• Involving: listening and communicating clearly; able and willing to involve, and work together

Additional Qualities

Essential

• Ability to travel independently across sites as required
• Fitness Analysis as appropriate

Desirable

• Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge, Runwell Chase,

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To maintain and manage databases and records of incidents

To provide the Head of Incident Management with accurate information for various performance reports and reports for the Executive Team.

Collating data and supporting the Head of Patient Safety Incident Management to respond to Freedom of Information, CQC and other external requests.

Ensure effective channels of communication are maintained with relevant colleagues both within the Trust and in other organisations

To provide senior managers across the Trust with regular updates and information on current and pending investigations to ensure the Trust continues to meet deadlines.

Supporting patient and relatives with their involvement in the Learning Response process either directly or through their designated Family Liaison Officer, ensuring a high level of customer service to be adhered to at all times.

To support the Head of Patient Safety Incident Management in communication of learning from patient safety incidents to other teams within the Trust working collaboratively with The EPUT Lessosn team.

To provide support to the Head of Patient Safety Incident Management in ensuring the Trusts assurance processes are upheld. This includes communication with the Senior Management team.

ANALYTICAL AND JUDGEMENT:

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met by working with the patient safety incident management team.

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales.

Maintain an oversight of investigations and provide additional resources and requirements to ensure internal/external timeframes are met.

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

PLANNING AND ORGANISATION:

Oversee the administration of meetings as required including the production of agenda and co-ordination of papers, ensuring that key documents are available within any defined timescales.

Take accurate, concise minutes/notes at meetings, as required. Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate.

Participation and involvement in Projects and Task and Finish Groups as part of the patient safety agenda.

information resources

Undertake word processing of all documents to a high standard, in an agreed format and using an appropriate referencing system. Prepare high quality presentation materials, including PowerPoint when required.

Develop and maintain proper filing systems (electronic and paper) to ensure easy and effective access to relevant documents and information.

Maintain existing databases, patient safety incident team forms on DATIX and support the implementation of new systems.

Regular use of variety of IT packages to create reports.

To support management of information using the Lessons and Management Systems

Person Specification

Education/Qualification

Essential

• Degree level qualification or relevant education/experience

Knowledge

Essential

• Knowledge of incident reporting systems
• Knowledge of confidentiality and GDP regulations

Desirable

• Knowledge of NHS Patient Safety Incident Response Framework
• Knowledge and understanding of Duty of Candour

Skills and Experience

Essential

• Excellent IT skills with knowledge of a range of software programmes.
• Experience in database management.
• Excellent communication skills, both written and oral.
• Experience of working with different levels of clinicians/managers.
• Experience with working in a high pressure multi-functional/flexible team environment

Desirable

• Experience of developing and implementing systems and processes.

Personal Qualities

Essential

• Shares the Trust's Beliefs and models this in their attitude and behaviour: Ensures that the organisational We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate'
• Demonstrates a positive attitude towards Mental Health.
• Demonstrate an understanding of the practices of Just, Caring and Learning Culture in the delivery of this role.

Desirable

• Demonstrates a positive attitude to learning and developing.

Additional qualities

Essential

• Fitness Analysis as appropriate
• Ability to travel across sites and across Trust boundaries to attend meetings, etc.

Desirable

• Current driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide administrative and secretarial support to the Patient Safety Incident Management Team including the accurate recording of information on the Trusts incident reporting system (Datx).

Take responsibility for requesting medical records for investigations and inquests.

Take responsibility for preparing case files and photocopying of records and reports for investigations and Inquests.

Arrange interviews with staff involved in patient safety incidents on behalf of the Head of Patient Safety Incident Management for externally led investigations.

Attend any interviews with staff, taking notes as required.

Assist in collating, maintaining and producing statistical information and activity reports as appropriate.

Assist the team in providing information and communicating with HM Coroners Office, Care Quality Commission, Commissioners, Police etc.

Assist in the organisation and co-ordination of Patient Safety Incident Case Conferences for internal and external partners.

Deal with telephone enquiries in a courteous and proficient manner and promptly escalate any potential problems or issues that may delay the review process.

Respond to all electronic mail messages promptly in accordance with good practice.

Prioritise own workload considering timescales that need to be adhered to in the production of the patient safety review/investigation reports.

Assist in a range of work procedures and practice in order to maintain up to date filing systems and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory timescales.

Person Specification

Education/Qualifications

Essential

• Good standard of education to GCSE or equivalent
• RSA II/III or equivalent from another recognised body

Desirable

• NVQ 3 or equivalent experience

Knowledge

Essential

• Knowledge of a broad range of administrative procedures and software packages.
• Administrative experience within an office environment
• Awareness of information governance, data security and a clear understanding of confidentiality
• Able to converse in a positive manner with service users, carers/families and senior health professionals under emotional circumstances
• Able to plan, prioritise and organise a number of activities, including the ability to continually reprioritise to meet tight, conflicting deadlines
• Able to work effectively and accurately with minimal supervision, under pressure and meeting deadlines
• Work alone effectively or as part of a team
• Able to create records and filing systems as well as database management using an electronic system
• Able to collate, analyse, interpret and assess information and its implications
• Excellent interpersonal and communication skills, both written and oral based on the English language
• Literate in IT/Computer Skills
• Professional approach which instils confidence and credibility
• Ability to communicate effectively with all levels of staff across the Trust, as well as service users, external stakeholders/agencies

Personal Qualities

Essential

• Ensures that the organisational values We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
• Credibility and enthusiasm for patient safety Values, diversity, inclusion and difference; operating with integrity and openness
• Fitness Analysis as appropriate
• Ability to travel across sites and across Trust boundaries to attend meetings, etc.

Desirable

• Current driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To adhere to the attached job description specification and follow are work schedules and instructions

Person Specification

Locaility

Essential

• be within a reasonable travelling distance

Desirable

• drivers license

Experience

Essential

• working visa and residency within the UK and live local to the area
• previous experience

Desirable

• knowledge on the roll being advertised
• good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Thurrock/Wickford

Essex

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

lease take a look at the job description and person specification for the job overview and main duties of the job

Driving Licence is required . Work Vehicles are Manual only

Please contact

Joe Marvell or Craig Sheridan

Person Specification

Education

Essential

• City and guilds Technical Level 3

Education

Essential

• Recognised Trade Apprenticeship in electrical discipline

Experience

Essential

• Specialist experience and professional knowledge to degree level obtained through technical courses and experience Knowledge of Electrical safety Code for LV systems Working knowledge of HTM 06-02 - Low Voltage systems Knowledge

personal Qualities

Essential

• Must have good written and oral communication skills. Performance focused - to operate within agreed performance standards Must have excellent interpersonal and customer skills. Must be enthusiastic, reliable, motivated & have excellent organisation skills. Must have a degree of initiative to prioritise and organise daily duties.

Additional Requirements

Essential

• Holder of a current full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Clough road

16/17 Clough road

Colchester

CO4 9QS

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will provide general office administration to the multi-disciplinary team. You will also be required to handle incoming and outgoing telephone calls to consultants, doctors and clinical staff in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

Person Specification

Education/Qualifications

Essential

• Computer literate with proven Microsoft Office skills
• Keyboard skills

Desirable

• English GCSE or equivalent

Knowledge and Understanding

Essential

• Demonstrates an understanding of confidentiality issues
• An understanding of the roles of multi-professional team members
• Understanding of health and safety issues

Skills/Experience

Essential

• Good interpersonal skills
• Ability to communicate clearly
• Good oral communication skills based on fluency of the English language
• Good literacy and numeracy skills
• Punctuality
• Demonstrates an eye for detail

Other Qualities

Essential

• Flexible and adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Rochford Hospital

Union Lane

Rochford

SS4 1RB

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

COMMUNICATION AND WORKING RELATIONSHIPS:

To acknowledge and work to the key principles for providing peer support (Mutuality, Reciprocity, Non-Directive, Strengths-based, Progressive, Inclusive, Recovery-Focused, and Safe)

Be aware the emotional context, staying calm and being clear, consistent and reliable. Ensuring that the approach with colleagues, and service users is balanced and fair.

To work with multi-disciplinary teams to support service users access additional services and teams within the inpatient setting to better meet their needs where possible.

To accept and respect service users personal beliefs, uniqueness and identities. Working and communicating in a way that acknowledges the personal social, cultural and spiritual strengths and needs of the individual.

To be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.

To attend multidisciplinary team and other meetings as appropriate, and champion a recovery and holistic approach to care. To actively participate in regular supervision and be willing to reflect on interpersonal dynamics.

To be trauma-informed, and be an ambassador for trauma informed care

CARING RESPONSIBLITIES:

To support service users to direct their own recovery process through encouraging them to work collaboratively with teams, and where possible, carers, to identify their own goals and needs and to co-produce care plans to support these.

To assist service users to identify their strengths, personal interests and goals, and support them to access and participate in activities which meet these, whilst demonstrating acceptance of and respect towards service users' personal beliefs, uniqueness and identity.

To support service users to maintain and/or develop positive relationships with others and learn how to improve or eliminate unhealthy relationships.

To provide support to service users in the community and maintain continuity of contact if they are an inpatient, as appropriate to the role.

To facilitate the individual to move through and beyond community services.

To model/mentor a recovery process and demonstrate coping skills, using own experience.

To contribute to the assessment, planning, implementation and review of care with multidisciplinary teams.

To accompany service users to appointments, therapeutic or social, and community-based activities, as appropriate.

To work with their allocated service users as they. navigate inpatient services to assist recovery.

To assist service users to integrate into the service and local area and support them to access information on health promotion, mental and physical wellbeing where possible.

To assist the service user to understand their rights and choices within the services in which they participate.

To offer transitional support and aid navigation for Peers and Carers to access EPUT, third sector providers and community resources as the need dictates where possible.

To work with the family and carer ambassadors where possible to have a holistic approach to peer support for services users and their families / carers.

To promote opportunities for peer support and Lived experience in other areas of inpatient services.

To be an ambassador for lived experience across inpatient services.

RISK MANAGEMENT:

To manage and work effectively in line with Trust risk policies and procedures, whilst supporting an individual's recovery.

To ensure any observed concerns regarding an individual's wellbeing, including any issues of safeguarding, are raised with the team at the earliest opportunity.

To report any untoward incidents or unusual occurrences to management immediately.

Infection Control to be responsible for the prevention and control of infection.

STRATEGIC AND OPERATIONAL RESPONSIBILITIES:

To embed recovery values and the ethos of peer support into Mental Health Services and champion the role of Peer support worker within the service, the trust and in the community and share best practice.

To bear a caseload that will be dependent on capacity and demand, and individually negotiated with supervisor/line management.

To plan, manage and prioritise own workload.

To positively promote and support independent living by maintaining knowledge of and links with community organisations, especially in relation to employment and leisure.

To maintain up-to-date knowledge of legislation and national and local policies in relation to the specific service user group and peer support.

To attend operational and strategic meetings as identified and agreed with line manager, and contribute to development of Peer Support Worker roles in the ICS.

To attend peer professional development forums.

To read and understand the statutory requirements of the Mental Health Act 1983.

To ensure day-to-day practice reflects the highest standards of governance, clinical effectiveness, safety and patient experience

With the team managers and lead clinicians, play a lead role in the development of the Peer support worker team and the role of the peer support worker. Promote and encourage the development of the peer support initiatives.

ADMINISTRATION AND INFORMATION SYSTEMS:

To comply with Trust policy regarding the use of the intranet, internet and e-mail and the requirements of the Freedom of Information Act.

To maintain a record of activities in which engaged. To uphold data protection legislation and only share client information as per EPUTs information governance policy, information-sharing protocols and client confidentiality agreements.

Use of trust computers, mobile phones and other trust software.

Person Specification

Education/ Qualifications

Essential

• The ability to follow procedure and develop a culture of safe practice

Desirable

• Peer Support certification

Knowledge

Essential

• Experience of working alongside mental health professionals.

Desirable

• Knowledge of Mental Health Act 1983

Skills/ Experience

Essential

• Personal lived experience of managing or living with complex mental health issues

Desirable

• Experience of working with volunteers, 3rd sector organisations and/or community and social enterprise organisations
• Ability to provide calm, consistent support to those experiencing a mental health crisis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Grangewater Ward - Basildon Mental Heath Unit

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)