Job description

Job responsibilities

Your responsibilities will include:

• Supporting Clinical Pharmacists and Pharmacy Technicians with medicines optimisation projects.
• Contacting patients to arrange blood tests, medication reviews and follow-up appointments.
• Liaising with community pharmacies, hospital teams and GP practices to resolve medication-related queries.
• Updating and maintaining accurate patient records.
• Supporting medicines reconciliation following hospital discharge.
• Assisting with prescribing initiatives, audits and service improvement projects.
• Helping to improve repeat prescribing processes and patient safety systems.
• Supporting delivery of Quality and Outcomes Framework (QOF) targets and other enhanced services.
• Communicating medicines-related information to practice staff and healthcare professionals.
• Attending team meetings and contributing ideas to improve patient care and service delivery.
• Promoting the safe, effective and cost-efficient use of medicines.

About You

We're looking for someone who is:

• Friendly, approachable and professional.
• Motivated and keen to learn.
• Compassionate and patient-focused.
• Reliable and adaptable.
• Confident communicating with patients and healthcare professionals.
• Able to manage competing priorities in a busy healthcare environment.
• Passionate about delivering high-quality care and service improvement.

Benefits

We believe our staff are our greatest asset, and we're committed to supporting their wellbeing, development and career progression.

We offer:

• NHS Pension Scheme.
• Ongoing training and professional development opportunities.
• Opportunities to develop a career within Primary Care and Pharmacy Services.
• Supportive and experienced multidisciplinary team.
• Health and wellbeing support.
• Staff events and social activities.
• Staff discount schemes.
• Free on-site parking at participating practices.
• Opportunity to make a meaningful difference to patient care within your local community.

Additional Requirements

• Enhanced DBS check required.
• Access to own transport and willingness to travel between PCN sites.

Person Specification

Experience

Essential

• Experience working in a healthcare environment.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Ability to work independently while contributing positively to a team. Good problem-solving and prioritisation skills.
• Willingness to undertake training requirements.

Desirable

• Experience working in Primary Care or General Practice.
• Knowledge of medicines management processes.
• Experience working with patients over the telephone and managing healthcare appointments.

Qualifications

Essential

• It is essential to have NVQ level 2 in Pharmacy Services (or equivalent such as NPA or Buttercups).
• GCSE grades A-C in key subjects (or equivalent)

Desirable

• Experience using GP clinical systems such as EMIS.
• Good Microsoft office and Outlook skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Farnham Integrated Care Services Limited

Address

Farnham Centre for Health

Hale Road

Farnham

Surrey

GU9 9QS

United Kingdom

Job description

Job responsibilities

Core Responsibilities:

1. Patient Assessment and Care Planning

To assess, devise, and evaluate care plans for housebound patients, ensuring that their unique health needs are met in alignment with PCN and QOF care goals.

Engage with patients, families, and caregivers to promote a patient-centred approach and ensure care aligns with both patient preferences and QOF targets.

Identify patients suitable for pro-active care via the Frailty and integrated care team MDTs and remote monitoring programme. Referring as appropriate.

2. Clinical Responsibilities

Conduct long-term condition reviews, including diabetes, cancer, learning disabilities, dementia, mental health, and blood pressure management, to support QOF performance and outcomes. Working in collaboration with practices/clinicians.

Deliver specialist care in line with your scope of practice.

Use prescriptive authority (where qualified) to enhance medication management, especially in managing long-term conditions, with attention to QOF outcomes.

Provide patient and family education on managing health conditions, preventive care strategies, and self-management aligned with QOF indicators.

3. Leadership and Development

Act as a clinical role model, delivering evidence-based care and contributing to the professional development of team members.

Mentor supporting roles to achieve relevant patient outcomes.

Oversee planning and co-ordination to support effective service delivery.

4. Clinical Governance, Audit, and Research

Participate in clinical audits and research projects, implementing improvements based on findings to enhance patient care protocols.

Contribute to the development and revision of PCN guidelines, protocols, and procedures, ensuring adherence to national and local standards, including QOF requirements.

Actively engage in PCN quality improvement initiatives aimed at enhancing patient identification, assessment, and long-term support aligned with QOF.

5. Strategic and Collaborative Work

Work proactively with PMs and directors to develop integrated care pathways, contributing to a holistic model of care.

Advise on policy development and contribute to the PCNs strategic work streams.

Person Specification

Qualifications

Essential

• Qualified Registered Nurse with a degree in nursing or a Registered Nurse Degree Apprenticeship (RNDA).
• Registered with the Nursing & Midwifery Council (NMC).
• Level 7 or above post-graduate qualification in a relevant area, such as frailty, wound care, diabetes, respiratory/CVD, or public health management.

Desirable

• Prescribing qualification is preferred, ideally Independent/Supplementary Prescriber status.

Experience

Essential

• Demonstrated experience in enhanced practice and familiarity with Primary Care and General Practice Nursing Career and Core Capabilities.
• Interest in frailty and experience in caring for elderly, housebound, or vulnerable patients.
• Strong communication, problem-solving, and organisational skills.
• Ability to work independently and within an MDT, providing leadership and mentoring as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Farnham Integrated Care Services Limited

Address

Farnham Centre for Health

Hale Road

Farnham

Surrey

GU9 9QS

United Kingdom