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Friarwood Surgery

Medical Secretary

Friarwood Surgery

Tees Valley and Durham, North East England

Support Staff

Job summary Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care?

1 hour(s) ago

Friarwood Surgery

Medical Secretary

Friarwood Surgery

Tees Valley and Durham, North East England

Support Staff

Job summary Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care?

1 hour(s) ago

Friarwood Surgery

Medical Secretary

Friarwood Surgery View all jobs

Tees Valley and Durham, North East England

Permanent

Support Staff

Posted 1 hour(s) ago

Reference: 2412356

Job summary

Are you organised, enthusiastic and motivated, with a passion for delivering excellent patient care? We are looking for a dedicated Medical Secretary to join our friendly practice team.

This is a varied and rewarding role, working closely with our clinical and Administration team to provide essential secretarial and administrative support and help ensure the smooth running of our practice.

Your responsibilities will include coordinating patient referrals, completing Advice and Guidance requests, maintaining referral records and processing correspondence. You will also provide administrative support across the practice, working closely with colleagues to deliver a professional and efficient service.

We are looking for someone with excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities. You will be a positive team player who is approachable, flexible, respects confidentiality and is keen to learn and develop.

This is an excellent opportunity to become a valued member of our team, develop your skills and make a meaningful contribution to patient care.

If you are looking for a varied role where your skills and hard work make a difference, we would love to hear from you.

Main duties of the job

Deal with all aspects of referrals, working with the clinicians and Administration teams
Ensure all referrals are sent within the timeline the referral is requested.
To complete all Advice and Guidance for clinicians
Maintain a referral data base and support audits on referrals.
To provide administrative support and services to all members of the practice team including reception.
Follows the company standards for ethical business conduct
Conducts self as a positive role model and team member
Supports the company ideology, mission, goals, and objectives
Performs in accordance with the company policies and procedures
Recognises patients rights and responsibilities
Participates in company, meetings, in training and other activities

About us

Friarwood Surgery is situated in Pontefract and serves a patient population of over 13000 patients

We are a forward-thinking practice embracing a team-based model for delivery of patient care and the use of new technologies to support this.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4013-26-0004

Job locations

Friarwood Surgery

Carleton Glen

Pontefract

West Yorkshire

WF8 1SU

United Kingdom

Job description

Job responsibilities

To work closely with the clinical and Administration Team, providing secretarial and administrative support to ensure the smooth running of the practice and the delivery of high-quality patient care.

Main Duties and Responsibilities

Manage all aspects of patient referrals, ensuring they are processed within the required timescales.
Complete Advice and Guidance requests on behalf of clinicians.
Maintain referral databases and support referral audits.
Provide administrative and secretarial support to all members of the practice team.

Confidentiality and Information Governance

Maintain strict patient confidentiality and comply with data protection requirements.
Follow all relevant practice policies and procedures.
Ensure patient information is only shared with authorised individuals.

Health and Safety

Comply with the practice's health and safety and infection control policies.
Identify and report potential risks and hazards.
Maintain a safe and tidy working environment.

Personal and Professional Development

Complete all mandatory training as required.
Participate in training, meetings and annual performance reviews.
Take responsibility for ongoing learning and professional development.
Contribute to improving practice processes and the quality of services.

Communication and Teamwork

Communicate effectively with patients, carers, clinicians and colleagues.
Work collaboratively with the clinical and administrative teams.
Respect equality, diversity, dignity and the individual needs of patients and colleagues.
Contribute positively to the wider practice team.

General Responsibilities

Manage workload effectively and meet deadlines.
Maintain high standards of accuracy and quality in all administrative duties.
Participate in audits and support service improvements.
Follow practice policies, procedures and professional standards.
Undertake other reasonable duties appropriate to the role.

Job description

Job responsibilities

To work closely with the clinical and Administration Team, providing secretarial and administrative support to ensure the smooth running of the practice and the delivery of high-quality patient care.

Main Duties and Responsibilities

Manage all aspects of patient referrals, ensuring they are processed within the required timescales.
Complete Advice and Guidance requests on behalf of clinicians.
Maintain referral databases and support referral audits.
Provide administrative and secretarial support to all members of the practice team.

Confidentiality and Information Governance

Maintain strict patient confidentiality and comply with data protection requirements.
Follow all relevant practice policies and procedures.
Ensure patient information is only shared with authorised individuals.

Health and Safety

Comply with the practice's health and safety and infection control policies.
Identify and report potential risks and hazards.
Maintain a safe and tidy working environment.

Personal and Professional Development

Complete all mandatory training as required.
Participate in training, meetings and annual performance reviews.
Take responsibility for ongoing learning and professional development.
Contribute to improving practice processes and the quality of services.

Communication and Teamwork

Communicate effectively with patients, carers, clinicians and colleagues.
Work collaboratively with the clinical and administrative teams.
Respect equality, diversity, dignity and the individual needs of patients and colleagues.
Contribute positively to the wider practice team.

General Responsibilities

Manage workload effectively and meet deadlines.
Maintain high standards of accuracy and quality in all administrative duties.
Participate in audits and support service improvements.
Follow practice policies, procedures and professional standards.
Undertake other reasonable duties appropriate to the role.

Person Specification

Experience

Essential

Experience of working within a team

Desirable

Experience of working in a GP practice

Person Specification

Experience

Essential

Experience of working within a team

Desirable

Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.