Job description

Job responsibilities

The successful candidate will become part of a well-established nursing team, working collaboratively with the wider multidisciplinary team while demonstrating the ability to work independently when required.

You will be expected to adhere to practice protocols and local and national guidelines, ensuring the delivery of safe, effective, and high-quality care that is tailored to meet the individual needs of patients

Person Specification

Qualifications

Essential

• GCSE Grade 1 to C in English and Maths
• Nursing degree and NMC Registered Nurse
• Management of chronic diseases
• Cervical Cytology
• Applicants should ideally already have the essential skills and experience required of a Practice Nurse. However, further training and support will be provided, where required, to enable the successful candidate to fully undertake the role and to develop or enhance existing skills.
• We place strong emphasis on investing in the professional development of our team, offering opportunities for CPD and further qualifications.

Desirable

• Independent Prescribing
• Minor Illness management
• Experience Specifications

Experience

Essential

• The successful candidate must have prior experience working as a Practice Nurse within General Practice and be competent across core practice nursing duties.
• Experience in cervical screening and chronic disease management is essential

Desirable

• as per Essential criteria

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Abertillery Group Practice

Foundry Bridge

ABERTILLERY

Gwent

NP13 1BQ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Practice Manager Job Description.

We are looking for a motivated and organised leader who has:

Previous management experience within primary care, healthcare, or another complex service environment.

Excellent leadership, organisational, and people management skills.

Strong financial management and budgeting experience.

A sound understanding of NHS primary care and current healthcare developments.

Experience of HR management and employment legislation.

Excellent communication, problem-solving, and decision-making abilities.

The ability to manage change positively and work effectively under pressure.

Desirable:

Previous experience as a Practice Manager within an NHS GP practice.

Knowledge of GP contracts, Quality Assurance and Improvement Framework QAIF, Enhanced Services, and Primary Care Networks.

Experience using GP clinical systems such as EMIS Web.

A recognised management qualification or equivalent experience.

Knowledge of the Welsh language is desirable and would be an advantage when supporting our local community.

Person Specification

Qualifications

Essential

• N/A

Desirable

• N/A

Experience

Essential

• Previous management experience within primary care, healthcare or another complex service environment.
• Excellent leadership, organisational, and people management skills.
• Strong financial management and budgeting experience.
• A sound understanding of NHS primary care and current healthcare developments.
• Experience of HR management and employment legislation.
• Excellent communication, problem-solving, and decision-making abilities.
• The ability to manage change positively and work effectively under pressure.

Desirable

• Previous experience as a Practice Manager within an NHS GP practice.
• Knowledge of GP contracts, Quality Assurance and Improvement Framework QAIF, Enhanced Services, and Primary Care Networks.
• Experience using GP clinical systems such as EMIS Web.
• A recognised management qualification or equivalent experience.
• Knowledge of the Welsh language is desirable and would be an advantage when supporting our local community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Llanberis Surgery

Cae Heti,

Llanberis

Gwynedd

LL55 4SU

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

APPRENTICE DISPENSER JOB DESCRIPTION

Responsible To

Dispensary Team Leader and Practice Manager

Accountable To

GP Partners- Dispensing Lead GP

Hours

37.5

Salary

In accordance with apprenticeship regulations and Practice policy.

Location

Meddygfa Penbryn Surgery Dwyran Llanfairpwllgwyngyll Ynys Mon LL61 6YD

Job Purpose

To provide support within the Practice Dispensary whilst undertaking and successfully completing the Buttercups NVQ Level 2 Dispensing Assistant Qualification over a 12-month period.

The post holder will work under the supervision of qualified dispensers and clinicians to develop the knowledge, skills and behaviours required to safely and effectively dispense medicines to eligible dispensing patients.

The Apprentice Dispenser will contribute to the delivery of a high-quality dispensing service in accordance with Practice policies, NHS Wales requirements, Standard Operating Procedures SOPs, and the principles of the Dispensing Services Quality Scheme DSQS. The role includes participation in structured workplace training, competency assessments, mandatory training and continuous professional development.

Key Responsibilities

Dispensing Duties

Assist in the safe preparation and dispensing of prescriptions under supervision.

Accurately select, assemble and label medicines in accordance with prescriptions and SOPs.

Process repeat prescriptions and Electronic Prescription Service EPS, prescriptions where applicable.

Ensure prescriptions are processed efficiently whilst maintaining accuracy.

Highlight any prescription queries or concerns to a qualified dispenser, pharmacist or GP.

Maintain accurate dispensing records.

Adhere to all legal, professional and Practice requirements relating to dispensing activities.

Ensure patient confidentiality is maintained at all times.

Patient Care and Customer Service

Provide a professional, courteous and patient-centred service.

Assist patients collecting medication and respond appropriately to routine enquiries.

Communicate effectively with patients, carers and healthcare professionals.

Signpost patients to the appropriate member of the Practice team when necessary.

Support the delivery of excellent patient care and customer service.

Manage all interactions in accordance with confidentiality and data protection requirements.

Stock Management

Assist with ordering, receiving and storing pharmaceutical stock.

Monitor stock levels and report shortages.

Conduct regular stock rotation and expiry date checks.

Maintain appropriate storage conditions, including refrigerators and cold-chain medicines.

Assist with medicines recalls and stock audits.

Support the safe disposal of expired or unwanted medicines in accordance with Practice procedures.

Administrative Duties

Use EMIS Web and dispensing systems safely and effectively.

Maintain accurate patient, prescription and stock records.

Assist with filing, scanning and other dispensary administration.

Support dispensary audits and quality improvement activities.

Maintain a clean, safe and organised dispensary environment.

Follow all Practice policies, procedures and SOPs.

Buttercups NVQ Level 2 Dispensing Assistant Qualification

The successful candidate will be enrolled onto the Buttercups NVQ Level 2 Dispensing Assistant Qualification and will be expected to complete the programme within 12 months.

The Apprentice Dispenser will:

Attend all scheduled training sessions, tutorials and reviews.

Complete coursework, assignments and portfolio evidence within agreed timescales.

Participate in workplace observations and competency assessments.

Develop knowledge of medicines, dispensing procedures and healthcare legislation.

Apply learning from the qualification within the workplace.

Successfully achieve the qualification within the agreed timeframe.

Protected learning time will be provided in accordance with Practice requirements and apprenticeship arrangements.

DSQS and Quality Requirements

The Apprentice Dispenser will support the Practice in maintaining compliance with Dispensing Services Quality Scheme DSQS, standards by:

Participating in competency assessments.

Following all dispensary SOPs.

Undertaking continuous professional development.

Supporting quality improvement activities.

Participating in audits and reviews.

Maintaining evidence of training and competency.

Promoting safe and effective dispensing practice.

Contributing to patient safety and risk management processes.

Mandatory Training and Development

The Apprentice Dispenser must complete all mandatory training and refresher requirements relevant to the role.

This includes:

Governance and Compliance

Information Governance

Data Security Awareness

GDPR and Confidentiality

Equality, Diversity and Human Rights

Patient Safety

Safeguarding Adults

Safeguarding Children

Infection Prevention and Control

Medicines Management Awareness

Controlled Drugs Awareness

Near Miss and Dispensing Error Reporting

Health and Safety

Health and Safety at Work

Fire Safety

Basic Life Support, where required

Lone Worker Awareness, where applicable

Business Continuity and Emergency Planning

Dispensary Specific Training

Standard Operating Procedures, SOPs

Prescription Processing

Stock Management

Cold Chain and Refrigerator Monitoring

Medicines Storage Requirements

Repeat Prescribing Processes

Dispensing Software Training

Competency Requirements

The Apprentice Dispenser will undertake structured competency assessments in:

Confidentiality and Information Governance

Prescription Processing

Medicines Selection and Assembly

Labelling of Medicines

Patient Communication

Stock Control and Ordering

Use of Dispensing Systems

Repeat Prescribing Procedures

Cold Chain Management

SOP Compliance

Incident and Near Miss Reporting

Professional Conduct

Competencies will be reviewed and signed off by the Lead Dispenser and, or, Practice Manager.

General Responsibilities

The post holder will:

Act in accordance with Practice policies and procedures.

Maintain confidentiality at all times.

Treat patients, colleagues and visitors with dignity and respect.

Promote equality, diversity and inclusion.

take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions, whilst complying with all Practice health and safety policies, procedures and training requirements.

Participate in annual appraisal and personal development reviews.

Work collaboratively as part of the multidisciplinary Practice team.

Undertake any other duties appropriate to the grade of the post.

Person Specification

Essential Criteria

Qualifications

GCSE Grade 4/C or above in English and Mathematics (or equivalent).

Eligibility and willingness to undertake the Buttercups NVQ Level 2 Dispensing Assistant Qualification.

Skills and Knowledge

Good communication skills.

Good organisational skills.

Excellent attention to detail.

IT skills.

Ability to work as part of a team.

Ability to maintain confidentiality.

Personal Qualities

Reliable and punctual.

Professional and approachable.

Enthusiastic and willing to learn.

Flexible and adaptable.

Committed to high standards of patient care.

Able to work accurately under pressure.

Desirable Criteria

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Previous healthcare, pharmacy, retail or customer service experience.

Knowledge of the NHS and Primary Care services.

Experience of using computerised record systems.

Understanding of dispensing services within General Practice.

Person Specification

Experience

Essential

• This is an apprenticeship so we recognise applicants might be at the start of their career so we are not specifying essential experience criteria

Desirable

• Demonstrates experience gained through school, employment, volunteering, youth groups, clubs, sports teams or other community activities.
• previous retail or customer service experience

Qualifications

Essential

• GCSE Grade 4 or C or above in English and Mathematics , or equivalent.
• Eligibility and willingness to undertake the Buttercups NVQ Level 2 Dispensing Assistant Qualification.

Knowledge, Skills and Abilities

Essential

• Good communication skills.
• Good organisational skills.
• Excellent attention to detail.
• IT skills.
• Ability to work as part of a team.
• Ability to maintain confidentiality.
• Reliable and punctual.
• Professional and approachable.
• Enthusiastic and willing to learn.
• Flexible and adaptable.
• Committed to high standards of patient care.
• Able to work accurately under pressure.

Desirable

• The ability to speak Welsh is desirable for this post. Welsh and, or, English speakers are equally welcome to apply

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Llanfairpwll Health Centre,

Siglan Terrace

Llanfairpwll,

Isle of Anglesey

Gwynedd

CF47 8DE

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

Medicines reconciliation post discharge and on other transfers of care, ensuring recommendations are within local guidelines/formularies and not conflicting with existing medication

Undertake individual assessments of patients and identify their medicines management needs. Ensure effective liaison with colleagues across health and social care to establish a suitable level of assistance

Undertake medication use reviews, identifying and finding solutions for non-compliance

Demonstrate a sound understanding of the needs of frail, older and vulnerable people, including those with disabilities and promote their independence with regards to medicines management, advising on aids to independence as appropriate.

Review and reauthorize repeat prescriptions within own competence and as per practice protocols, arranging any necessary monitoring

Day to day handling of prescription queries within area of own competence, from patients, carers, care homes, pharmacies, hospital teams etc.

Asses the suitably of requests for acute prescriptions within own competence and per practice protocols

Targeted medication reviews in line with practice protocols

To carry out dose reduction regimes of medications such as opiates and gabapentinoids after a GP has had initially Consultation with patient and decided on a plan and time frame for dose reduction.

Counselling patients on new medicines, such as DOAC initiations

Manage complicated medication regimes, such as dose titrations and cross tapering regimes, ensuring patients manage these safely through counselling

Identify suitable alternatives for medicines that are unavailable

Manage serious out of stock notices proactively to avoid any delays or breaks in therapy for patients

Running INR clinic under supervision from a pharmacist or GP.

Provide education to patients and their carers with regard to medicines management, including their storage, ordering, administration and identification of potential problems such as side effects

Work closely with palliative and community nurses to ensure requests for medication are dealt with in a timely manner.

Assist GPs in prescribing syringe driver and just in case medication

Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice

Provide direct support and advice to GPs, ANP and other health professionals to promote and implement high quality prescribing to the benefit of patients

Promote cost effective, safe, evidence based prescribing in accordance with national and local guidance

Work closely with Health Board and Cluster Pharmacists/Pharmacy Technicians

Participate in practice meetings and contribute to any prescribing issues

Present to clinical staff updated guidelines and feedback on external meetings (e.g. prescribing leads meetings)

Contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.

Liaise with other pharmacy stakeholders e.g. Medicines Management team, community pharmacy, and hospital pharmacy teams.

Liaise with community pharmacies regarding the provision of medicines administration charts, compliance aids, medication reviews etc.

Review prescribing in line with National Prescribing Indicators and local Prescribing Management Scheme

To actively participate in achieving the targets of the prescribing dashboard, which will be co-ordinated by a GP.

To participate in prescribing audits as needed.

Handle information which may be sensitive, complex or confidential appropriately, in accordance with the Data Protection Act and local information governance policies

Be responsible for managing own workload and prioritising as necessary

Utilise GP practice clinical systems to conduct prescribing audits

Undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice

Ensure that all major MHRA drug alerts, where appropriate and within levels of competence, are acted upon within an appropriate time frame and to advise on any medication changes that occur as a result

Undertake training and development, to ensure the required knowledge and skills for practice based work

Undertaking medication reviews in patients homes as home visits it needed

Carry out other duties which are appropriate to the skills and competencies of a Pharmacy Technician as the priorities of the service change

Person Specification

Qualifications

Essential

• BTEC Pharmaceutical Science or equivalent (i.e. NVQ Level 4 Pharmaceutical Services)
• Registered with professional body - GPhC (RegPharmTech)
• Evidence of recent and relevant CPD

Desirable

• NVQ Level 4 or Advanced Practice Framework qualification

Experience

Essential

• 3 years post qualification experience
• Experience of working in a patient facing role
• Experience of facilitating change to improve clinical practice

Desirable

• Experience in Health Board/primary care role
• Experience of working in a GP practice
• Experience of utilising medication review skills
• Experience of multidisciplinary and multiagency work
• Experience and good working knowledge of clinical audit
• Experience of delivering training to relevant large group

ADDITIONAL CRITERIA

Essential

• Capacity to analyse and solve complex problems and plan effectively
• Ability to plan and organise complex activities requiring specialist knowledge of prescribing data
• Ability to motivate people and facilitate change
• Ability to provide complex and sensitive information to a range of health professionals, managers, patients and other health care staff, overcoming potential barriers to understanding
• Ability to analyse and interpret complex clinical and prescribing data to aid in improvements of medicines management
• Ability to provide medicines related information to clinicians, patients and relatives, requiring well-developed empathic and re-assurance skills
• Ability to deal with occasional emotionally distressing situations such as counselling patients regarding their medicines/ complaints
• The ability to deal with difficult situations and potential conflicts

Desirable

• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

35 The Kingsway

SWANSEA

West Glamorgan

SA1 5LF

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)