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Garland House Surgery

Care Navigator

Garland House Surgery

North East England

GBP 0 - 12 per year

Aged Care Worker

Job summary We are looking for a reliable, friendly, and compassionate Part-Time Care Navigator to join our welcoming practice team.

13 day(s) ago

Garland House Surgery

Care Navigator

Garland House Surgery

North East England

GBP 0 - 12 per year

Aged Care Worker

Job summary We are looking for a reliable, friendly, and compassionate Part-Time Care Navigator to join our welcoming practice team.

13 day(s) ago

Garland House Surgery

Administrative Assistant

Garland House Surgery

Inner London, Greater London

GBP 12 per year

GP/General Practitioner

Job summary We are looking for a reliable part time admin assistant to join our friendly practice team.

26 day(s) ago

Garland House Surgery

Administrative Assistant

Garland House Surgery

Inner London, Greater London

GBP 12 per year

GP/General Practitioner

Job summary We are looking for a reliable part time admin assistant to join our friendly practice team.

26 day(s) ago

Garland House Surgery

Care Navigator

Garland House Surgery View all jobs

North East England

Permanent

Aged Care Worker

GBP 0 - 12 per year

Posted 13 day(s) ago

Reference: 2354324

Job summary

We are looking for a reliable, friendly, and compassionate Part-Time Care Navigator to join our welcoming practice team.

The successful candidate will be flexible, organised, and able to work effectively as part of a team. As a Care Navigator, you will be the first point of contact for patients, carers, and healthcare professionals, providing compassionate, efficient, and professional support at all times.

Hours: 20 hours per weekWorking pattern: Monday, Wednesday, Friday 14:30-18:30, Tuesday and Thursday 09:00-13:00

Main duties of the job

Act as the first point of contact for patients, carers, and healthcare professionals.
Provide a friendly, professional, and welcoming service to all patients.
Handle telephone and online enquiries appropriately and efficiently.
Assist patients with appointments, queries, and signposting to appropriate services.
Communicate effectively with members of the practice team and external healthcare professionals.
Maintain confidentiality and follow practice policies and procedures.
Work flexibly and collaboratively as part of the wider practice team.

About us

We are a friendly and supportive GP training practice, caring for over 11,500 patients. We are committed to providing high-quality, patient-centred care and supporting the development of our staff and trainees.

Our practice has a diverse and dedicated multidisciplinary team, including:

6 GP Partners
1 Practice Nurse
2 Healthcare Assistants (HCAs)
1 Practice Manager
1 Assistant Practice Manager
4 Administrative Assistants
2 Care Navigators
9 Receptionists

We pride ourselves on working collaboratively as a team and providing a welcoming, professional, and compassionate service to our patients. We are looking for someone who shares our commitment to excellent patient care and would enjoy becoming part of our friendly practice team.

Details

Date posted

21 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4281-26-0007

Job locations

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX

United Kingdom

Job description

Job responsibilities

Making and managing patient appointments in accordance with practice procedures.
Communicating test and investigation results to patients, following appropriate practice protocols and confidentiality requirements.
Arranging ambulance and patient transport services where required.
Receiving and appropriately processing requests for home visits.
Contacting other healthcare providers and external services on behalf of patients and the practice team.
Responding promptly to the needs and requests of GPs, Practice Nurses, and other clinical staff during surgeries.
Accurately entering, updating, and retrieving patient information using the practice computer system.
Maintaining accurate and confidential patient records at all times.
Following all practice policies and procedures, including health and safety, confidentiality, and infection prevention and control requirements.
Providing a friendly, professional, and compassionate service to patients, carers, and healthcare professionals.
Undertaking any other reasonable duties appropriate to the role and as required by the Practice Manager or senior members of the practice team.

Job description

Job responsibilities

Making and managing patient appointments in accordance with practice procedures.
Communicating test and investigation results to patients, following appropriate practice protocols and confidentiality requirements.
Arranging ambulance and patient transport services where required.
Receiving and appropriately processing requests for home visits.
Contacting other healthcare providers and external services on behalf of patients and the practice team.
Responding promptly to the needs and requests of GPs, Practice Nurses, and other clinical staff during surgeries.
Accurately entering, updating, and retrieving patient information using the practice computer system.
Maintaining accurate and confidential patient records at all times.
Following all practice policies and procedures, including health and safety, confidentiality, and infection prevention and control requirements.
Providing a friendly, professional, and compassionate service to patients, carers, and healthcare professionals.
Undertaking any other reasonable duties appropriate to the role and as required by the Practice Manager or senior members of the practice team.

Person Specification

Qualifications

Essential

Friendly, approachable, and compassionat
Reliable, punctual, and well organised.
Able to communicate confidently and professionally.
Comfortable working in a busy environment. Flexible and able
to work effectively as part of a team.
Committed to providing excellent patient care and customer service

Desirable

Experience of working within General Practice

Person Specification

Qualifications

Essential

Friendly, approachable, and compassionat
Reliable, punctual, and well organised.
Able to communicate confidently and professionally.
Comfortable working in a busy environment. Flexible and able
to work effectively as part of a team.
Committed to providing excellent patient care and customer service

Desirable

Experience of working within General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Garland House Surgery

Address

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX

United Kingdom

Employer's website

http://www.garlandhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Garland House Surgery

Address

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX

United Kingdom

Employer's website

http://www.garlandhousesurgery.co.uk/ (Opens in a new tab)

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Garland House Surgery

Administrative Assistant

Garland House Surgery View all jobs

Inner London, Greater London

Permanent

GP/General Practitioner

GBP 12 per year

Posted 26 day(s) ago

Reference: A4281-26-0000

Job summary

We are looking for a reliable part time admin assistant to join our friendly practice team. The hours are 20 hours per week over 5 days. Monday, Wednesday, Friday 9am-1pm, Tuesday & Thursday 1pm-5pm.

Main duties of the job

The role involves providing efficient and professional administrative support within a healthcare environment. Key responsibilities include processing patient referrals, maintaining accurate patient records, managing confidential information, and handling incoming and outgoing communications. Strong organisation, communication, attention to detail and confidentiality are essential for the role.

About us

We are a friendly GP training practice with over 11,000 patients. The team is made up from 6 GP partners, 1 Practice Nurses, 2 HCAs, 1 Practice Manager, 1 Assistant Practice Manager, 5 Administrative assistants, 9 Receptionists

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A4281-26-0000

Job locations

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX

United Kingdom

Job description

Job responsibilities

Processing and managing patient referrals accurately and efficiently.

Maintaining accurate and up-to-date patient records in accordance with confidentiality and data protection requirements.

Liaising with hospitals, community services, healthcare professionals and patients to coordinate information and services.

Managing incoming and outgoing correspondence, telephone calls and electronic communications.

Handling sensitive and confidential patient information with professionalism and discretion.

Providing administrative support to clinicians and the wider healthcare team.

Ensuring administrative tasks are completed accurately and within required timescales.

Job description

Job responsibilities

Processing and managing patient referrals accurately and efficiently.

Maintaining accurate and up-to-date patient records in accordance with confidentiality and data protection requirements.

Liaising with hospitals, community services, healthcare professionals and patients to coordinate information and services.

Managing incoming and outgoing correspondence, telephone calls and electronic communications.

Handling sensitive and confidential patient information with professionalism and discretion.

Providing administrative support to clinicians and the wider healthcare team.

Ensuring administrative tasks are completed accurately and within required timescales.

Person Specification

Qualifications

Essential

Good standard of general education
GCSE Mathematics C or above
GCSE English C or above

Experience

Essential

Good administrative and organisational skills.
Excellent attention to detail and accuracy when maintaining patient records.
Strong written and verbal communication skills.
Ability to communicate professionally with patients, clinicians, hospitals and community services.
Ability to handle confidential and sensitive information appropriately.
Good IT skills and confidence using computer systems, email and electronic record systems.
Ability to prioritise workload and meet deadlines.
Ability to work effectively both independently and as part of a team.
Professional, reliable and respectful approach when dealing with patients and colleagues.
Understanding of the importance of confidentiality, data protection and information governance in a healthcare setting.
Ability to remain calm and professional when dealing with busy workloads or sensitive situations.

Desirable

Previous experience working in a healthcare, NHS, GP practice or hospital environment.
Experience processing referrals and managing patient information.
Experience using electronic patient record systems.
Knowledge of Emis Web

Person Specification

Qualifications

Essential

Good standard of general education
GCSE Mathematics C or above
GCSE English C or above

Experience

Essential

Good administrative and organisational skills.
Excellent attention to detail and accuracy when maintaining patient records.
Strong written and verbal communication skills.
Ability to communicate professionally with patients, clinicians, hospitals and community services.
Ability to handle confidential and sensitive information appropriately.
Good IT skills and confidence using computer systems, email and electronic record systems.
Ability to prioritise workload and meet deadlines.
Ability to work effectively both independently and as part of a team.
Professional, reliable and respectful approach when dealing with patients and colleagues.
Understanding of the importance of confidentiality, data protection and information governance in a healthcare setting.
Ability to remain calm and professional when dealing with busy workloads or sensitive situations.

Desirable

Previous experience working in a healthcare, NHS, GP practice or hospital environment.
Experience processing referrals and managing patient information.
Experience using electronic patient record systems.
Knowledge of Emis Web