Job description

Job responsibilities

Act as the first point of contact between pharmacy and the clinical specialty or directorate.

Responsibilities include:

- To monitor drug expenditure in your area of responsibility and prepare reports as required by the Clinical Pharmacy lead on drug usage and expenditure within a clinical area

- Collect relevant data to monitor and develop the clinical pharmacy service including:-

clinical intervention monitoring

clinical pharmacy performance indicators/quality issues (e.g. missed doses and cost savings)

multidisciplinary audit

- Monitor prescribing in order to make suggestions to clinicians for ensuring rational and cost-effective prescribing within the clinical area

- Develop, implement, monitor and revise policies and procedures relating to drug use within Paediatric and Neonatal services

- Represent the service, and occasionally the department, as part of multi-professional teams, and at meetings within the designated area of responsibility whilst acting as deputy for the Clinical Pharmacy Lead

- Participate in Paediatric and Neonatal Risk and Governance forums

- Represent the Trust at regional and national meetings as required

General Duties

- Maintain safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken.

- Be one of the escalation points for dispensary queries.

- Maintain sensitivity to the needs of patients, staff and other users of the service.

- Contribute to the ongoing operational provision of the pharmacy service, as per department rotas, to meet the needs of the service.

- Contribute to the provision of 7 day working.

- Based on the needs of the service and at the discretion of the Associate Pharmacy Director(s), the post-holder may be required to work at either the Gloucestershire Royal Hospital or Cheltenham General Hospital sites.

Other duties within Pharmacy Department

The post-holder will work in the dispensary, as the sole Pharmacist on some occasions per week. Duties include:

- Clinical Validation of in-patient prescription charts, out-patient and discharge prescriptions for legality, safety and suitability of medication. Resolving issues with the prescriber as necessary

- Maintaining the workflow of the department and problem-solving when required

- Checking the dispensing performed by other pharmacists, pharmacy technicians and assistants

- Participate in the departments development programme for pharmacy staff through the provision of teaching sessions.

- Support clinical placements for undergraduate pharmacy students and participate in the programme through support during their dispensary experience.

Participation in the Emergency Duty Service and 7-day working

The post-holder will provide emergency out-of-hours cover for the pharmacy department (On Call). The provision of on call could be on either the Gloucestershire Royal or Cheltenham General site based on the needs of the service and as decided by the Associate Pharmacy Directors. The on-call service entails:

Prescribing

If post holder holds a Certificate in Professional Studies/Postgraduate Certificate in Non-Medical Prescribing they must practice within the boundaries of local strategy, professional guidance and the law.

Professional Development, Education and Training

Participate in the departmental clinical pharmacy induction and development programme through;

- Involvement in the devising of training and development programmes.

- Teaching sessions and tutorials to Foundation pharmacy graduates and band 6 pharmacists within the department.

- Clinical supervisor for junior pharmacists rotating through area of clinical responsibility, including carrying out monthly assessed accompanied ward visits.

- Act as a clinical diploma tutor for junior pharmacists.

Participate in the departments development programme for pharmacy staff through the provision of teaching sessions.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Active registration with the General Pharmaceutical Council GPhC
• United Kingdom recognised Degree in Pharmacy
• Completed and passed 1st year of Post Graduate Clinical Pharmacy Diploma
• Self-motivated, able to use initiative & prioritise workload as well as work as part of a multi-disciplinary team
• Excellent communication skills in written application
• Be proficient in IT and applications including Word, Excel, Outlook, Sunrise EPR and EMIS
• Supervise, educate, mentor, support and assess others (MOTs, junior pharmacists, foundation pharmacists, medical students
• Identify and implement measures to improve cost-effective prescribing
• Able to undertake audit of drug use and expenditure and/or quality improvement for clinical pharmacy service development
• Previous experience providing a clinical pharmacy service in a hospital setting or significant clinical pharmacy experience as a qualified pharmacist
• Previous experience providing a clinical pharmacy service in a paediatric and neonatal setting
• Work within a multi-disciplinary team and participate in Consultant Ward Rounds
• Adaptable to the changing needs of the service including flexible working patterns (e.g. weekend working and working at both sites)
• Reliable, polite and approachable
• Awareness of professional and personal limitations, and willing to seek advice and support where necessary
• Excellent interpersonal skills. Able to challenge inappropriate prescribing and influence prescribing decisions of all healthcare professionals including senior medical colleagues
• Able to effectively and appropriately escalate concerns to reduce risk & promote safety

Desirable

• Completed or willingness to complete Post Graduate certificate in Non-Medical Prescribing
• Work within a multi-disciplinary team and participate in Consultant Ward Rounds

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder

- is responsible for actively contributing to the delivery of an efficient and effective service, taking a lead in a clinical or supportive role in the ultrasound department.

- provides clinical reports for own patient workload.

- provides clinical training and appraisal for trainees and supervision for newly-qualified sonographers.

DIMENSIONS

Impact upon pay and non- pay budgets:

The post holder will

- use specialist ultrasound equipment and be responsible for the safe and efficient use of expensive and complex equipment (to the value of up to £100k ).

- involvement in QA and equipment maintenance scheduling.

- make best use of resources by careful and efficient management of time and out of hours service demands.

Staff numbers and grades who report through post-holder:

The post holder will

- provide continuous clinical leadership for a multidisciplinary team.

- provide day-to-day supervision of radiographic care assistants/clerical support workers and trainee and newly qualified sonographers.

- participate in the training of specialist registrars in radiology and obstetrics/gynaecology.

Workload commitment

- The post holder will be able to work at a pace comparable with that of peer group, undertaking similar numbers of examinations per hour as a specialist consultant undertaking the same examination type mix in the same working conditions.

- The post holder will work shift patterns and out of hours as requested.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

- Professional registration.

- Minimum of postgraduate diploma at Masters level in Medical Ultrasound (CASE accredited training course) plus recent post-qualification experience

- Excellent multidisciplinary team working and leadership skills

- Ability to work under own initiative to a high level with responsibility and commitment

- Consistently excellent communication skills

- Presentation and report writing skills (clinical/non clinical)

- Detailed evidence of appropriate ongoing professional development (professional portfolio)

- A broad understanding of the role of different imaging modalities in relationship to effective and efficient delivery of patient clinical management

- Ability and enthusiasm to contribute to the departmental education programme and deliver presentations to multidisciplinary groups

- Mature judgement and decision making skills - highly reflective in thinking and outlook

- Basic IT skills as appropriate to post

- Evidence of awareness of application of research/audit techniques

- Attendance at appropriate communication/counselling training schemes (desirable)

- Annual attendance at the directorates mandatory training programme

- Physical skills - Highly developed hand-eye co-ordination and a high degree of dexterity and sensory skills are required for Ultrasound scanning. Specialised keyboard skills are used for manipulation of images.

Contact Details

Lavinia Morgan-Tovey (Ultrasound Modality Lead)

[email protected]

0300 422 6781

Hours available

Monday/Tuesday Friday 8.30-4.30 Wednesday 9-12.45

Person Specification

Qualifications, Skills and Experience

Essential

• Independently perform and report on ultrasound examinations in a manner that meets professional, technical, medical and legal requirements
• Presentation and report writing skills (both clinical/ non clinical)
• Demonstrate excellent communication abilities
• Possess mature judgement and decision-making skills and be highly reflective in thinking and outlook.
• Excellent multidisciplinary team working and leadership skills, able to work under own initiative to a high level with responsibility and commitment and demonstrate
• Ability and enthusiasm to contribute to the departmental education programme and deliver presentations to multidisciplinary groups.
• Awareness of application of research and audit techniques
• Basic Knowledge of IT skills
• Nuchal Translucency - trained & accredited
• Candidates must hold a recognised UK qualification such as PG (cert), PG (Dip) or DMU or equivalent and be state registered

Desirable

• Experience of using PACS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder

- Is responsible for actively contributing to the delivery of an efficient and effective service, taking a lead in a clinical or supportive role in the ultrasound department.

- Provides clinical reports for own patient workload.

- Provides clinical training and appraisal for trainees and supervision for newly-qualified sonographers.

DIMENSIONS

Impact upon pay and non- pay budgets:

The post holder will

- Use specialist ultrasound equipment and be responsible for the safe and efficient use of expensive and complex equipment (to the value of up to £100k ).

- Involvement in QA and equipment maintenance scheduling.

- Make best use of resources by careful and efficient management of time and out of hours service demands.

Staff numbers and grades who report through post-holder:

The post holder will

- Provide continuous clinical leadership for a multidisciplinary team.

- Provide day-to-day supervision of radiographic care assistants/clerical support workers and trainee and newly qualified sonographers.

- Participate in the training of specialist registrars in radiology and obstetrics/gynaecology.

Workload commitment

- The post holder will be able to work at a pace comparable with that of peer group, undertaking similar numbers of examinations per hour as a specialist consultant undertaking the same examination type mix in the same working conditions.

- The post holder will work shift patterns and out of hours as requested.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

- Professional registration.

- Minimum of postgraduate diploma at Masters level in Medical Ultrasound (CASE accredited training course) plus recent post-qualification experience

- Excellent multidisciplinary team working and leadership skills

- Ability to work under own initiative to a high level with responsibility and commitment

- Consistently excellent communication skills

- Presentation and report writing skills (clinical/non clinical)

- Detailed evidence of appropriate ongoing professional development (professional portfolio)

- A broad understanding of the role of different imaging modalities in relationship to effective and efficient delivery of patient clinical management

- Ability and enthusiasm to contribute to the departmental education programme and deliver presentations to multidisciplinary groups

- Mature judgement and decision making skills - highly reflective in thinking and outlook

- Basic IT skills as appropriate to post

- Evidence of awareness of application of research/audit techniques

- Attendance at appropriate communication/counselling training schemes (desirable)

- Annual attendance at the directorates mandatory training programme

- Physical skills - Highly developed hand-eye co-ordination and a high degree of dexterity and sensory skills are required for Ultrasound scanning. Specialised keyboard skills are used for manipulation of images.

Person Specification

Qualifications, Skills and Experience

Essential

• Independently perform and report on ultrasound examinations in a manner that meets professional, technical, medical and legal requirements
• Presentation and report writing skills (both clinical/ non clinical)
• Demonstrate excellent communication abilities
• Possess mature judgement and decision-making skills and be highly reflective in thinking and outlook.
• Excellent multidisciplinary team working and leadership skills, able to work under own initiative to a high level with responsibility and commitment and demonstrate
• Ability and enthusiasm to contribute to the departmental education programme and deliver presentations to multidisciplinary groups.
• Awareness of application of research and audit techniques
• Basic Knowledge of IT skills
• Nuchal Translucency - trained & accredited
• Candidates must hold a recognised UK qualification such as PG (cert), PG (Dip) or DMU or equivalent and be state registered

Desirable

• Experience of using PACS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire (Gloucester/Cheltenham)

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Responsible for the development, preparation, validation and submission of high-quality information reports to non-negotiable deadlines which reflect contracting, performance and operational issues and identify where action may be required. Identify and highlight any areas of concern with regard to data quality and accuracy and undertaking appropriate action as required.

- Responsible for high level analysis, interpretation, synthesis and presentation of information reports for identified specialties to ensure managers are advised of any potential problem areas; the information to be presented in a clear and concise manner, and where appropriate to recommend solutions.

- Participate in discussions, explaining complex and sensitive information to clinical and non-clinical staff in situations where the information may be contentious and open to different interpretations.

- To provide technical resilience within the team to support business continuity at times of staff absence and / or high workload pressure.

- To maintain appropriate documentation of all procedures adequate for the purposes of internal validation and external audit.

- Contribute to development and design of internal reports. Such reports to be relevant, produced to deadlines, and to support the Trust in meeting its objectives.

- Understand and interpret adhoc/freedom of information requests and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.

- Provision of information for auditing purposes.

- Provide statutory reporting and returns both nationally and for internal stakeholders.

- Identify and highlight any areas of concern regarding data quality and accuracy and undertake appropriate action as required.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Demonstration of working with complex information
• Experience using Excel
• Problem solving/analytical mindset
• Undergraduate degree or equivalent education level

Desirable

• Knowledge of SQL
• Knowledge/research of Data Quality
• Knowledge/research of data dictionary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital - Riverside House

College Baths Road

Cheltenham

GL53 7QB

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Compile schedule of asset data for input into the fixed asset register on a quarterly basis.

Correctly record the procurement of assets on the ledger, in the balance sheet and in the asset register.

Account for the disposal of assets correctly, ensuring they are removed from the asset register.

Run reports from the fixed asset register to provide information as required.

Prepare budget, expenditure and forecast journals to input financial information into the ledger to agreed timetables.

Assist with the annual asset verification exercise.

Provide timely support and advice to financial and non-financial staff on capital assets and capital project accounting as required.

Assist in responding to internal and external audit requirements and ensuring they are responded to in a timely manner

The role requires the post holder to plan, organise and manage their time effectively, establishing own priorities on a day-to-day basis to meet deadlines with management supervision.

Effectively monitor progress on their own tasks and raise an alert if there are any issues.

Contact Details

Available between 9am and 5pm. It is worth emailing first with contact details to arrange a suitable time for a call.

Person Specification

Qualifications and Training

Essential

• 5 GCSEs including Maths and English (Grade 4 / Grade C and above)

Desirable

• Association of Accounting Technicians (AAT) qualified
• Studying or desire to study for a CCAB qualification

Knowledge and Skills

Essential

• Working knowledge of Microsoft Excel spreadsheets and basic formulas
• Ability to analyse, interpret and report large complex data
• High level of numeracy and accuracy skills

Desirable

• Knowledge of capital accounting and relevant accounting standards
• Working knowledge of Microsoft Teams

Experience

Essential

• Finance accounting software system experience
• Practical application of basic accounting concepts and techniques
• Experience of prioritising demands and working to tight deadlines

Desirable

• Appropriate finance experience within the NHS or a large finance department
• Experience of working with a Fixed asset register

Personal Attributes

Essential

• Demonstrates a commitment and recognition of the core values of the NHS and of the Trust's values
• Consistent professionalism and objectivity
• Confident and approachable
• Good listener
• Able to work independently, remotely, but also as a team
• Empathetic and assertive skills to deal with various stakeholders
• Requirement to meet CPD skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities of the role include:

To act as advocate for the neonate.

To manage and professionally lead the nursing team in the clinical area in the absence of the senior nurse and as part of the multidisciplinary team.

To deliver and supervise patient care for the clinical area ensuring assessment, planning, implementation and evaluation of a high standard of nursing care.

To manage caseload of patients within defined clinical area, whilst offering guidance to junior medical staff.

If you are interested in the above position and would like more information or would like to arrange an informal visit, then please contact: Nurse in charge on 0300 422 5529/5570.

Contact Details;

Or message Kate Horton [email protected]

Sophie Luckie [email protected]

Steph Cameron (Ward Manager)

[email protected]

0300 422 5519

Mama Benito (Ward Manager)

[email protected]

Person Specification

Qualifications, Knowledge and Experience

Essential

• RN Child Branch, RSCN, RN/RGN with relevant experience.
• Neonatal Qualification in Speciality with appropriate post qualification experience.
• Training and experience in Child Protection.
• Newborn Life Support certification.

Desirable

• Appropriate experience post QIS
• Teaching qualification
• Evidence of practice development/service improvement
• Evidence of contribution to policy/protocol/guideline development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital (Neonatal Unit, Womens Centre)

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Reduction in vacancy rates for Registered Nurses, Nursing Associates and Healthcare Support Workers, supporting the delivery of safe and sustainable staffing levels.

2. Reduction in turnover rates for Registered Nurses, Nursing Associates and Healthcare Support Workers through the implementation of effective retention initiatives.

3. Reduction in nursing agency expenditure through improved workforce planning, recruitment and retention outcomes.

4. Improvement in nursing staff engagement, evidenced through staff survey results and local engagement measures.

5. Improvement in staff well-being, evidenced through workforce indicators, staff feedback and participation in well-being initiatives.

6. Improved staff satisfaction with recruitment, induction and on-boarding processes, ensuring a positive experience for new starters.

7. Effective contribution to the development, implementation and delivery of a Trust-wide Nursing Attraction and Recruitment Strategy in partnership with key stakeholders.

8. Effective contribution to the development, implementation and delivery of a Trust-wide Nursing Retention and Well-being Strategy in partnership with key stakeholders, resulting in improved staff experience and workforce sustainability

9. Improved retention of newly registered nurses, Nursing Associates and Healthcare Support Workers through targeted support, engagement and career development initiatives

10. Improved nursing staff experience through the development of initiatives that promote professional fulfilment well-being, inclusion and a positive working environment

Additional Contact Details

Fran Wilson, Lead Nurse for Attraction, Recruitment and Retention [email protected]

Person Specification

Qualifications

Essential

• Active registration with the Nursing and Midwifery Council (NMC)
• Evidence of ongoing professional development through maintenance of professional portfolio and registration revalidation

Desirable

• Leadership, management or workforce-related qualification or equivalent experience

Experience

Essential

• Experience of working within an acute healthcare environment
• Experience of leading change, service improvement or workforce-related projects
• Experience of influencing and engaging stakeholders at all levels

Desirable

• Experience of leading or contributing to workforce, recruitment, retention or staff engagement initiatives

Knowldeg, Skills & Attributes

Essential

• Ability to prioritise and manage competing priorities and work streams effectively
• Demonstrates a strong understanding of workforce attraction, recruitment, retention and staff well-being principles
• Ability to lead, influence and motivate others to achieve shared objectives and drive improvement

Desirable

• Knowledge of widening participation, alternative career pathways, apprenticeships or healthcare workforce pipelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital (Beacon House)

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Responsibilities/Key Responsibilities

- Provide strategic and operational leadership to clinical nurse specialists, ensuring highquality delivery and continuous development of the inpatient pain service.

- Ensure the pain service adapts to changing patient needs, emerging evidence, and national/local guidelines.

- Work closely with Consultant Pain Leads, the Matron, fellow Band 7 colleague, and the wider pain team to deliver the services strategic objectives.

- Contribute to the development of integrated governance structures that support seamless working between inpatient and chronic pain services

- Lead daily inpatient pain ward rounds, acting as an autonomous practitioner in complex clinical decisionmaking.

- Use advanced clinical reasoning to assess, plan, implement, and evaluate pain management plans for patients with acute and complex pain.

- Maintain a strong clinical presence, rolemodelling excellence in pain management and ensuring evidencebased interventions are consistently delivered.

- Prescribe and administer treatments in line with the organisations medication guidelines.

- Act as a clinical expert in inpatient pain management, offering guidance on complex pain presentations.

- Support staff education, promote best practice, and champion high standards of pain care across the organisation.

- Work effectively with the chronic pain service, palliative care, acute care response team, pharmacy, and Gloucestershire drug and alcohol services to ensure coordinated, holistic care.

- Take an active role in governance processes, embedding a culture of reflection, safety, and continuous improvement.

- Ensure care delivery aligns with current research, best practice standards, and regulatory guidance.

2. Professional Development, Education and Training

- Maintain and continually develop the specialist knowledge, clinical competence, and advanced skills required to perform the role effectively.

- Use the Trust appraisal process to identify personal training and development needs, ensuring ongoing professional growth.

- Undertake all mandatory and statutory training relevant to the role.

- Support the education, training, and professional development of staff within the inpatient pain team.

- Lead the design, delivery, and evaluation of specialist pain education for staff across all levels of the organisation, tailored to clinical need.

- Oversee the provision and delivery of training for devices used in inpatient acute pain management

- Work collaboratively with the Trusts professional education team to ensure highquality, evidencebased training provision.

- Lead the development, coordination, and ongoing support of the inpatient pain link nurse programme.

3. Management and Leadership

- Manage your own daily caseload of inpatients with acute and complex pain, while supporting colleagues with theirs to ensure safe, equitable workload distribution.

- Encourage and embed a sharedleadership culture, empowering team members to take ownership of initiatives and service improvements.

- Demonstrate high standards of patient care, communication, professionalism, and organisation, setting expectations for the wider team.

- Assess staffing levels in relation to clinical need and adjust allocations to maintain safe, effective service delivery.

- Maintain an accurate and uptodate electronic roster to support efficient workforce planning.

- Line manage members of the inpatient pain service, providing supervision, support, and direction.

- Carry out annual appraisals for nurse specialists in the team and manage performance concerns in line with Trust policy.

- Participate in writing business cases, VCPs, job descriptions, person specifications, and adverts, and work towards confidence in the full recruitment process.

- Act as a visible, credible professional leader, demonstrating strong clinical judgement and highlevel decisionmaking.

- Use advanced communication skills to address and resolve interprofessional conflict constructively.

- Ensure the inpatient pain service has clear strategic aims aligned with surgical division priorities and wider organisational objectives.

- Manage patient, relative, and staff complaints in accordance with Trust procedures, ensuring timely resolution and learning.

- Oversee Datix incident reports related to inpatient pain, ensuring appropriate investigation, action, and learning.

- Lead the development, writing, implementation, and review of evidencebased guidelines, policies, SOPs, and protocols relevant to the pain service

- Demonstrate a positive, forward thinking and creative approach to change. Ability to lead change and new ways of working.

- Lead change initiatives and support new ways of working, ensuring that improvements are evidencebased, sustainable, and aligned with organisational priorities.

- Take initiative in identifying innovative solutions, encouraging a culture of continuous improvement and adaptability within the team

4. Research and Development

- Work with regional, national, and international expert working groups to ensure the inpatient pain service evolves in line with emerging evidence, innovation, and changing patient needs.

- Work in a way that supports and encourages local and national audit and research activity relevant to inpatient pain management

- Play an active role in the clinical governance and quality agenda, continually evaluating and improving pain management for service users.

- Actively participate in quality improvement initiatives within the inpatient pain service, including audits, QI projects, and teachingbased improvement work.

- Develop and disseminate specialist knowledge to colleagues locally, regionally, and nationally, contributing to wider professional development in pain management.

- Identify personal development needs and align them with service priorities and personal career aspirations to maintain highlevel expertise.

5. Communications and Working Relationships

- Possess strong presentation and training skills, enabling effective delivery of education to staff at all levels.

- Communicate highly sensitive and complex conditionrelated information to patients and relatives with empathy, clarity, and reassurance.

- Find effective ways to communicate when a patients ability is compromised, including those who are cognitively impaired, children, or individuals under the influence of substances.

- Demonstrate the ability to work collaboratively within the pain team and wider multidisciplinary teams to ensure coordinated, patientcentred care.

- Communicate sensitively with ward staff and MDT colleagues, particularly when leading difficult conversations or addressing poor practice.

- Use effective influencing and negotiation skills to manage challenging situations and support positive outcomes.

- Address interprofessional conflict using advanced communication skills to resolve issues professionally and maintain team cohesion.

- Take initiative and demonstrate a progressive, creative, and forwardthinking approach to service delivery and problemsolving.

- Maintain accurate and contemporaneous records.

6. General Working Conditions

- Comply with all Trust and departmental policies, including Health and Safety at Work, manual handling, risk assessment, Data Protection legislation, and patient confidentiality.

- Implement and promote best practice based on national and local guidelines, including challenging entrenched or outdated clinical practices where necessary.

- Utilise recognised manual handling techniques and guidelines to ensure safe practice.

- Safely manoeuvre patients or objects over 15kg using appropriate equipment and aids.

- Regularly manage distressing and emotionally challenging situations involving patients, relatives, and staff.

- Work with patients who may display verbal or physical aggression, using deescalation and safety strategies.

- Adhere to policies relating to bodily fluids, infection control, and substances hazardous to health (COSHH).

- Use computerbased systems daily to support clinical documentation, communication, and service management.

- Work flexibly across both Trust sites as part of the inpatient pain service.Maintain professionalism and effective decisionmaking when working patterns are unpredictable or highly stressful.

- Ensure a smart, professional appearance that positively represents the Trust.

- Attend pain conferences, seminars, and relevant educational events to remain up to date with the latest research and developments in inpatient pain management.

Contact Details

Nina Robbins (Lead Nurse Specialist Inpatient Pain Service)

[email protected]

0300 422 2107

Please e-mail and Nina will reply

Person Specification

Qualifications, Knowledge and Experience

Essential

• Registered Nurse (NMC) educated to degree level (or has completed degree level modules)
• Registered Non-Medical Prescriber (NMC)
• Evidence of ongoing professional development
• In depth knowledge of inpatient pain management and operational processes within the inpatient pain service
• Inpatient pain management experience at Band 6 level or above
• Able to work autonomously with an unpredictable patient caseload
• Confident with presentation skills and able to teach all grades of clinical staff about pain management: formal classroom and ward-based sessions
• Identify clinical need for protocols, guidelines and patient information
• Team focused; ability to work collaboratively
• Evidence of Quality Improvement work
• Ability to effectively lead a small team and work closely with the lead pain consultants
• Experience with audit projects
• Enthusiastic, with a passion for quality improvement and excellent patient care

Desirable

• Managing individuals to include objective setting, supporting learning and reviewing of progress against development goals
• Knowledge of the trust appraisal and development process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will be responsible for delivering and developing an advanced clinical pharmacy service to the Gastroenterology Department, in particular for patients with inflammatory bowel disease. They will provide an expert pharmaceutical service for the management these patients, deliver high quality pharmaceutical care and improve patient safety. They will provide information and advice to the Gastroenterology team about drugs, doses administration and potential side effects, including initiating and modifying treatment. They will educate patients about changes to their medication and how to take specific medicines.

The post-holder(s) will be an independent prescriber and prescribe medicines for agreed patients within their own level of experience and competence, and in line with current legislation and local polices. They will mainly work within the outpatient setting (conducting outpatient clinic appointments) but as required by the service may cover an in-patient ward. They will review patients as part of a pharmacist led consultation which may include prescribing medication, ordering and interpreting bloods tests or other investigations and corresponding with Primary Care. They will access and interpret clinical information e.g., from the ePMA system (Sunrise Clinical Manager), the Patient administration system (TrakCare), Pharmacy computer system (EMIS) as well as case notes. They will work with the speciality to reduce waiting lists and streamline patient follow up.

As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for:

- Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete.

- Undertaking medicines optimisation and reconciliation

- Arrange for drugs to be supplied to a patient, ward or department

Participation in pharmacy department late night, weekend and bank holiday rotas will be required. Based on the needs of the service and at the discretion of the Associate Pharmacy Directors, the post holder(s) may be required to work at both the Gloucestershire Royal Hospital and Cheltenham General Hospital sites.

Knowledge, Skills and Experience

- Four year Vocational Masters degree with one years postgraduate competency assessment with examination to enter the register otherwise Bachelor of Pharmacy degree or Bachelor of Science degree along with equivalent skills gained through experience

- Registration with the General Pharmaceutical Council (GPhC)

- Provide evidence of Continuing Professional Development to comply with General Pharmaceutical Council (GPhC) requirements

- Postgraduate Diploma in Clinical Pharmacy or equivalent skills gained through significant experience as a clinical pharmacist within hospital pharmacy

- Pharmacist Independent Prescribing qualification

- Knowledge of current therapeutics within area of clinical responsibility and promote evidence based practice

- Able to work alone and unsupervised

- Ability to organise and prioritise own workload including dealing with frequent interruptions

- Effective oral and written communication with colleagues, staff and patients.

- Ability to write reports and make presentations to a range of colleagues in various settings

- Intermediate competence in standard range of IT programs

Main Duties and Responsibilities

1.Provision of Clinical Services/Clinical Responsibilities

The postholder(s) will work within the Gastroenterology team, and-

- Conduct outpatient clinic appointments

- Prescribe and Monitor specialist medicines for inflammatory bowel disease

- Registering patients for homecare and completing prescriptions

- Requesting, reviewing and monitoring lab results and other relevant investigations

- Infusion prescribing and chart rewrites for case day admissions

- Counselling patients on complex medication

- Participate in MDT

- Consultation with patients between appointments where required to resolve medication and prescription issues.

- Respond to medication related questions from other members of the MDT

- Demonstrate excellent communication skills, verbal and written documentation.

- Review and write policies and procedures as required

- Implement new medicines when they become available/NICE approved (e.g. formulary, pathways, setting up homecare service where applicable)

As a member of the wider clinical pharmacy team, the post-holder(s) will be required to provide general pharmacist duties within the department and to other clinical specialities as the service requires. This would involve provision of a ward clinical pharmacy service. The post holder(s) would be responsible for:

- Reviewing prescriptions to ensure they are legal, safe, cost effective, clinically necessary and appropriate, accurate and complete.

- Undertaking medicines optimisation and reconciliation

- Arrange for drugs to be supplied to a patient, ward or department

2. Professional Development, Education and Training

Participate in the departmental clinical pharmacy induction and development programme through;

- Involvement in the devising of training and development programmes

- Provide clinical supervision of less experienced pharmacists, trainee pharmacists and vacation students as required

- Act as a clinical diploma tutor for junior pharmacists as appropriate

- Develop and deliver education and training in line with local and national objectives and contribute to pharmacy modernisation initiatives being undertaken within the department.

- Be involved in, and lead where appropriate, the recruitment, selection, induction and appraisal of new staff.

Conduct formal and in-formal teaching sessions for medical professionals and nursing and pharmacy staff on;

- Therapeutics within area of clinical responsibility.

- The prescribing and administering of medicines and appropriate Trust policies.

Support clinical placements for undergraduate pharmacy students and participate in the programme through;

- Supervision of ward-based activities

- Tutorials

- Assessment of students participation and work produced during placement, and the provision of formal feedback to the university as required.

3. Management and Leadership

- Promote positive and effective communication

- Act as the central point of contact between the Pharmacy Department and the Gastroenterology Department

- Represent the service, and the department, as part of multi-professional teams, and at meetings (Departmental and Divisional)

- Support the Clinical Governance agenda by advising on strategy for reducing medication errors and improving safety in conjunction with the Associate Pharmacy Directors and Lead Clinical Pharmacists

- Investigate individual adverse incidents related to drug use within the speciality in collaboration with the Clinical Risk and Effectiveness Department.

- Monitor trends associated with errors in prescribing, dispensing or administering drugs

- Produce financial reports as appropriate.

- Work with the Biologics Pharmacists to co-ordinate the adoption of best value bio-similars.

- Work with the Formulary Pharmacy team to monitor drug expenditure, horizon scan for new medicines within speciality and support the implementation of NICE technology Appraisals

- Act as a role model for junior pharmacy staff

- Line management of junior pharmacists (including appraisals, career development interviews and performance management)

- Manage and/or supervise MOTs and junior Pharmacists as necessary

- Deputise for Line Manager where delegated/instructed

4. Research and Development

- Maintain safe systems of work at all times, being responsible for the quality and accuracy of all work undertaken

- Develop and maintain clinical skills and knowledge necessary to deliver an evidence based service.

- Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources

- Understand and contribute to the development, implementation, monitoring and evaluation of policies/ protocols/ guidelines relevant to the specialist area.

- Contribute to the clinical pharmacy service strategy including participation in the clinical pharmacy meetings.

- Work with departmental leads to enhance service where appropriate in order to increase efficiency and modernise the department e.g. prepare business plans for proposed new service developments.

- To be responsible for implementing changes in clinical pharmacy practice and reducing variation in prescribing practice.

- Plan, undertake and participate in project work and clinical audit to monitor and develop the service.

To promote a research culture within the pharmacy department e.g. by encouraging pharmacy staff to publish articles, to integrate research evidence into practice, and to identify gaps in the evidence base.

Person Specification

Qualifications

Essential

• Active registration with the General Pharmaceutical Council (GPhC)
• UK recognised Degree in Pharmacy
• Qualified as a Pharmacist Independent Prescriber

Desirable

• Health assessment skills qualification

Knowledge and Skills

Essential

• Extensive knowledge of medicines optimisation acquired through Post graduate Clinical Pharmacy Diploma or equivalent experience or training
• Excellent communication skills, both oral and written. Able to produce a range of written documents, including drug usage reports, SOPs, policies and guidelines.
• Excellent interpersonal skills. Able to challenge inappropriate prescribing and influence prescribing decisions of all healthcare professionals including senior medical colleagues.
• Able to effectively and appropriately escalate concerns to reduce risk & promote safety
• Be proficient in IT and applications including Word, Excel, Outlook

Experience

Essential

• Significant clinical experience working in a UK hospital at minimum band 7 level equivalent or above, covering a wide range of duties
• Experience delivering and developing a clinical pharmacy service
• Evidence of significant personal development, professionally and managerially

Personal Attributes

Essential

• Self-motivated, able to use initiative & prioritise workload as well as work as part of a multi-disciplinary team
• Adaptable to the changing needs of the service including flexible working patterns (e.g. weekend working and working at both sites) and capable of working in a demanding environment with frequent interruptions
• Has a responsive, solution focused approach to addressing issues and barriers
• Positive and Enthusiastic about area of work and achieving results
• Demonstrate Trust values of Caring, Listening and Excelling within role and act as a role model to junior colleagues
• Awareness of professional and personal limitations, and willing to seek advice and support where necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Responsibilities/Key Responsibilities

• To consult within the specialty of Nuclear Medicine. This will include reporting and advising on imaging.
• To help lead and shape the Trusts nuclear medicine services.
• To engage in Registrar training (9 trainees from the Severn Deanery rotate through the department every six months).

2. Professional Development, Education and Training

Keeping up-to-date clinically via attendance at courses and conferences.

To teach Radiology Registrars.

3. Management and Leadership

Show willingness to engage in the running of the department by taking on management and leadership positions.

4. Research and Development

Whilst not essential, research is encouraged and supported.

Person Specification

Qualifications and Training

Essential

• Full GMC registration
• Entry on the GMC Specialist Register via: CCT or CESR (CP) (proposed CCT/CESR (CP) date must be within 6 months of interview) or the candidate clearly demonstrates the skills, experience and capabilities required for this consultant post.

Desirable

• An appropriate higher clinical qualification (eg MRCS, MRCP etc)
• Additional degrees, diplomas or postgraduate thesis relevant to the specialty

Knowledge and Skills

Essential

• Ability to appraise research critically and apply research outcomes to clinical and surgical problems
• Ability to supervise junior staff undertaking research projects
• Ability to teach clinical and operative skills
• Ability to apply research outcomes to clinical and surgical problems

Desirable

• Publications in peer-reviewed journals
• Training in teaching skills
• Certificate of education
• Involvement in undergraduate education
• Experience of teaching and clinical skills to undergraduates and postgraduates
• Ability to supervise postgraduate research

Clinical/Experience

Essential

• Evidence of a broad training in nuclear medicine
• Experience working within the NHS at or approaching a Consultant level

Personal Attributes

Essential

• Communication skills, written and verbal
• Ability to work in a multi-disciplinary team
• Ability to show initiative and enthusiasm
• Ability to work under stress
• Flexibility, able to adapt to changing circumstances
• Honest and reliable
• Enquiring, critical approach to work
• Caring attitude to patients
• Ability to communicate effectively with patients, relatives, GP's, nurses and other agencies

Desirable

• Willingness to undertake additional professional responsibilities at local, regional and national levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire NHS Foundation Trusts Hospitals

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See full job description and person specification attached. If there are any queries, please contact Debra Ritsperis.

Person Specification

Qualifications and Training

Essential

• Master's degree or equivalent experience in quality governance, healthcare management, compliance, regulation or related discipline

Desirable

• Professional registration or relevant professional qualification
• Formal qualification in quality improvement, quality management systems, governance or compliance
• Non-Medical Independent Prescriber

Knowledge and Skills

Essential

• Detailed knowledge of CQC regulatory framework and NHS regulatory environment
• Detailed understanding of healthcare governance, quality assurance and compliance systems
• Knowledge of accreditation methodologies and external assessment frameworks
• Advanced report writing, analytical and presentation skills
• Ability to interpret complex legislation and regulatory requirements

Clinical/Experience

Essential

• Significant experience of regulatory compliance, governance or quality assurance within an NHS provider organisation
• Experience of leading preparation for CQC inspections and regulatory reviews
• Experience of evidence management, assurance reporting and compliance monitoring
• Experience of developing and implementing regulatory action plans
• Experience of influencing senior clinical and managerial staff
• Experience of managing teams and leading organisational change programmes

Desirable

• Experience of accreditation programmes and external quality assessments

Personal Attributes

Essential

• Excellent communication and influencing skills
• Resilient and able to work in highly pressured environments
• Strong analytical and strategic thinking capability
• Ability to challenge constructively and maintain professional credibility
• Highly organised with excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (GRH/CGH)

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see full job description for the role. If you have any queries please contact Suzie Cro ([email protected])

Person Specification

Qualifications and Training

Essential

• Master's degree or equivalent level of specialist knowledge and senior experience relevant to NHS complaints, PALS, healthcare governance or senior service leadership
• Evidence of substantial continuing professional development in complaints resolution, investigation, mediation, restorative practice or leadership

Desirable

• Registered clinical or other relevant professional qualification, or equivalent experience working with complex clinical care, patient safety and healthcare governance matters

Knowledge, Skills and Experience

Essential

• Expert knowledge of NHS complaints legislation, regulation, national guidance and the PHSO NHS Complaint Standards, with evidence of assuring timely, person-centred and proportionate complaint handling
• Demonstrable leadership of an accessible and responsive PALS service, including advice, liaison, early resolution, urgent escalation and support for people with diverse communication and access needs
• Experience of leading complex complaints involving patient safety, safeguarding, legal processes, coroners' inquests or Ombudsman review and securing impartial decisions, clear responses, appropriate remedies and completed actions
• Experience of leading a multidisciplinary service, including workforce, delegated resources, performance, information quality, resilience, continuous improvement and the wellbeing of staff exposed to sustained emotional demands
• Experience of using Complaints and PALS intelligence to improve quality, identify emerging risk and reduce inequalities in access, experience and outcomes, with practical knowledge of the Accessible Information Standard, health literacy and restorative practice
• Highly developed analytical, written and verbal communication, negotiation, mediation and conflict-resolution skills, including sensitive work with distressed, dissatisfied or bereaved people and senior external stakeholders
• Experience of standards assurance, Board or regulatory reporting, requiring corrective action, escalating significant risk and building organisational capability within delegated authority
• Substantial recent senior management experience leading both Complaints and PALS services within an acute NHS provider Trust

Desirable

• Experience of Complaints and PALS management databases and reporting systems, including Datix or equivalent

Personal Attributes

Essential

• Visible, compassionate and inclusive leader with integrity, professional credibility, emotional resilience and a strong commitment to equity of access and experience
• Demonstrates empathy, fairness and sound judgement while maintaining confidentiality, professional boundaries and psychological safety for patients, families and staff
• Collaborative and accountable leader who develops people, constructively challenges performance and secures action across organisational boundaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (GRH/CGH)

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Hold currentNMC registration as an Adult Registered Nurse and work within the NMC Code and Trust policies.

- Assess patients before treatment, including observations and clinical assessment, to ensure they are fit to proceed.

- Recognise when treatment should be delayed or withheld and escalate concerns appropriately to specialist nurses, consultants or the medical team.

- Safely administer intravenous medicines and specialist treatments in accordance with prescriptions and treatment protocols.

- Demonstrate goodclinical skills, dexterity, accuracy and attention to detail, including cannulation and venepuncture.

- Monitor patients during treatment and recognise and respond promptly toinfusion reactions, adverse drug reactions and clinical deterioration.

- Provide clear information, reassurance and compassionate care to patients throughout their visit.

- Maintain accurate clinical documentation and electronic records, includingTrak Care.

- Follow infection prevention, ANTT, medicines management and patient safety procedures.

- Work effectively with consultants, specialist nurses, Pharmacy and the wider multidisciplinary team.

- Participate in emergency procedures and maintain relevant resuscitation and mandatory training.

- Once established in the department, act as aclinical resource for colleagues, sharing knowledge and supporting staff development.

- Participate inaudit, research-informed practice, quality improvement and clinical governance.

- Contribute to the development of new treatments and services within MDU.

- Maintain professional competence through ongoing learning and development.

- Contribute positively to teamwork, patient flow and the smooth running of the unit.

Person Specification

Qualifications

Essential

• Registered Nurse with active NMC registration
• Evidence of relevant continued professional development

Desirable

• Relevant IV therapy, venepuncture or cannulation training.

Experience

Essential

• Good knowledge of safe medicines management and intravenous therapy.
• Ability to recognise and respond appropriately to patient deterioration and emergency situations
• Good clinical assessment, observation and decision-making skills.
• Knowledge and understanding of infection prevention and control, including ANTT and hand hygiene.

Desirable

• Experience (through placement or employment) of working in an acute clinical environment
• Previous experience in a relevant speciality
• Cannulation and venepuncture experience.
• Experience administering biological therapies, IVIG, iron infusions or other specialist infusions.

Knowledge, Skills, Abilities

Essential

• Self-motivated and able to work under own initiative and prioritise workload
• Personally resilient and able to manage complexity and work in an ambiguous or changing environment
• Excellent presentational, communication and interpersonal skills
• Demonstrates ability to use clinical reasoning skills and techniques to assess, diagnose, plan and offer a range of treatment options; deliver, evaluate and amend the treatment plan
• Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice
• Able to supervise non-registered and less experienced staff to ensure effective service and care delivery
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
• Show commitment to developing competencies to include specialist skills
• Understanding of professional accountability, confidentiality, safeguarding and patient dignity.
• Ability to prioritise. and organise workload effectively within a busy, fast-paced clinical environment
• Understand and be committed to good record keeping using the Trusts electronic and paper methods

Desirable

• Experience supporting students, new starters or junior colleagues.
• Experience caring for patients receiving complex or specialist treatments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital (Medical Day Care Unit)

Collage Wing Road

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role will be an integral part of the Women's and Children's team within the Business Intelligence (BI) unit at Cheltenham General Hospital.

The post holder primarily has responsibility for the provision of information to both the organisation and our external stakeholders.

This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.

The post holder will also be responsible for interrogating large volumes of highly complex data, and use a variety of software and analytical methods to turn this data into intelligence.

The post holder is expected to highlight any areas of concern with regard to data quality and accuracy and undertake appropriate action as required. The post holder will work as part of a team of analysts, but will be required to work independently at times and manage their own workload. They will also need to take a proactive approach with regard to prioritising and negotiating deadlines.

Additional working pattern details: Hybrid work 3 days per week on site

Person Specification

Qualifications

Essential

• Bachelor Degree or equivalent educational level

Experience

Essential

• Excellent SQL skills- data management, interrogation & analysis products
• Advanced knowledge and highly skilled in the use of MS Excel to produce dashboards (Tableau, Power BI etc)
• In depth knowledge and understanding of NHS Data Dictionary (DD) including datasets, data standards and data modelling concepts
• Ability and experience to present information with a high level of accuracy to a wide range of audiences both verbally and electronically (e.g. charts graphs, reports, scorecards, tables, dashboards etc.)
• Detailed understanding of the importance of data quality (DQ) -attention to detail
• Excellent communication skills with the ability to challenge and manage user/stakeholder expectations
• Excellent problem solving skills (PS) to the development of advanced analytical methodologies
• Lead by example the ability to exercise own initiative and work independently to achieve objectives and deadlines
• Appropriate professional working experience in an analytical/data management

Desirable

• Good understanding of patient pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Riverside House

Colleage Bath Road

Cheltenham

GL53 7QB

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Carry out all health record management duties in a manner that contributes to the provision of a full, confidential health records service, supporting patient care, achieving departmental targets and ensuring compliance with Health Records Operational Policy, UK GDPR and the Data Protection Act 2018.

Assist in managing the health records department by allocating workload, rostering staff to ensure adequate skill mix and maintaining internal records management processes.

Retrieve and provide case notes for all planned and emergency inpatient admissions across the Trust where the records are located in the health records libraries and / or in off-site storage.

Access, print and work from record request lists managed as part of electronic patient administration system (PAS) Trak Care.

Request records to be returned to site from off site storage using external companys web based electronic tracking system when required.

Deal with telephone enquires internally and from external organisations including requests for patients to be registered on Trak Care where the patient has not been previously known to the trust, accessing the NHS national systems where required.

Assist in locating case notes that have been miss filed with in the Health records Library.

Participate in and trouble shoot, scanning and document uploading processes used in the transition between paper and electronic document management.

Undertaking appraisals for Band 2.

Provide guidance and advice to staff of information in accordance to current legislation.

Person Specification

Qualifications

Essential

• Educated to GCE/GCSE standard English and Maths or equivalent

Desirable

• NVQ level 3 or equivalent experience

Experience

Essential

• Confident in using basic windows based IT applications
• Experience of planning and organising own workload
• Previous experience working in an environment where confidentiality and information security must be maintained

Desirable

• Previous experience working health records management
• Experience in supervising a team

Knowledge / Skills

Essential

• Ability to work well as part of a team and support other members of the team
• Good time management skills including the ability to work to set deadlines
• Knowledge of trusts patient systems (including TrakCare)
• Excellent interpersonal and communication skills
• Ability to work flexibly,calmly, quickly and accurately under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucestershire Royal Hospital / Cheltenham General Hospital)

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Responsibilities/Key Responsibilities

• The appointee will be expected to share responsibility for the delivery of high-quality care to the patients presenting to the Department.
• To examine and treat patients on the shop floor of the Department.
• To support the clinical decision making of junior medical and nursing staff.
• To provide on call support. To attend the Department out of hours as per agreed protocols.
• To carry out ward rounds.

• To provide conditions for improved training opportunities in line with national and local recommendations arising out of MMC and related requirements.
• To participate in the undergraduate teaching programme.
• To assist and participate with the development of postgraduate training for F1s, F2s, Core Trainees, STs and other staff as appropriate.
• Where agreed, to act as Educational Supervisor to junior and middle grade medical staff, being responsible for their appraisal and personal development planning.

• To provide medical information for the development of systems appropriate for Trust needs.
• To participate in departmental consultant and senior staff meetings whilst remaining within the framework of the agreed strategy of the Trust and the Department.
• To attend other departmental, Divisional and Trust meetings as necessary.
• To attend regional and national meetings as necessary.
• To undertake all work in accordance with Trust procedures and operating policies.

• The post-holder will be encouraged to be active in clinical research.

• To work within the framework of team decisions.
• To take a whole systems to working with the wider health community.
• To show initiative, enthusiasm and flexibility.

• To undertake all work in accordance with Gloucestershire Hospitals NHS Foundation Trust procedures and operating policies.
• To attend accredited conferences and meetings to update personal level of clinical practice, teaching and management skills in line with CME/CPD requirements.
• To participate in an annual Job Planning Review process.
• To participate in the Trusts annual Appraisal process and to respond to any identified development needs.
• To adhere to the Trusts Adverse Clinical Incident Policy.

• To promote evidence based practice. To respond appropriately to NICE guidance. To change own and others clinical practice in response to new clinical developments.
• To undertake and supervise relevant clinical audit topics.
• To be involved in risk management and quality assurance.
• To remain up to date and engaged in CME/CPD as per RCS guidelines.
• To respond appropriately to complaints and critical incidents.
• The post holder will be expected to take part in developing clinical audit in accordance with agreed Directorate and Corporate Clinical Governance programmes. These build on the considerable progress already made by the Trust in clinical audit and continuous quality improvement.

The places of work for this post are Gloucestershire Royal and Cheltenham General Hospitals. Other work locations, including off-site working, may be agreed in the post-holders Job Plan where appropriate.

The on-call commitment will be delivered at Gloucestershire Hospitals NHS Foundation Trust on both sites. Most of the established consultants do provide some service at one of our peripheral community hospitals.

The post-holder will generally be expected to undertake their Programmed Activities at the principal place of work or other locations agreed in the Job Plan. Exceptions will include travelling between work sites and attending official meetings away from the workplace.

You may be required to work at any site within the Trust.

Person Specification

Qualifications

Essential

• Full GMC registration
• MBBS or equivalent
• FRCS or equivalent
• Entry on the GMC Specialist Register via CCT (proposed CCT date must be within 6 months of interview) CESR or European Community Rights

Desirable

• Additional degrees, diplomas or postgraduate thesis relevant to the specialty

Knowledge and Skills

Essential

• Ability to appraise research critically and apply research outcomes to clinical and surgical problems
• Ability to supervise junior staff undertaking research projects
• Ability to manage risk
• Ability to manage change
• Commitment to CPD / CME
• Experience in audit & clinical governance
• Working knowledge of evidence based practice
• Ability to teach clinical and operative skills
• Ability to apply research outcomes to clinical and surgical problems

Desirable

• Publications in peer-reviewed journals

Experience

Essential

• General training leading to CCT in general surgery
• Ability to offer an expert clinical opinion on problems in colorectal.
• Ability to offer an expert clinical opinion on a range of both elective and emergency problems in general coloproctology
• Ability to take full and independent responsibility for clinical care of patients
• Validated logbook indicating adequate and appropriate level of specialist colorectal surgical operative experience
• Training and experience in laparoscopic colorectal surgery

Desirable

• JAG accreditation in colonoscopy

Personal Attributes

Essential

• Communication skills, written and verbal
• Ability to work in multi-disciplinary team
• Ability to show initiative and enthusiasm
• Ability to work under stress
• Flexibility, able to adapt to changing circumstances
• Honesty and reliability
• Enquiring, critical approach to work
• Caring attitude to patients
• Ability to communicate effectively with patients, relatives, GP's, nurses and other agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Great Western Road

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Responsibilities/Key Responsibilities

• To share responsibility for the delivery of high-quality care to the patients presenting to the department.
• To examine and treat patients on the shop floor of the Department.
• To support the clinical decision making of junior medical and nursing staff.
• To provide on call support out of hours. To attend the Department out of hours as per agreed protocols. To remain contactable and available when on call.
• To carry out ward rounds.

• To provide conditions for improved training opportunities in line with national and local recommendations.
• To participate in the undergraduate teaching programme.
• To assist and participate with the development of postgraduate training for F1s, F2s, SpRs, STs and other staff as appropriate.
• Where agreed, to act as Educational Supervisor to junior and middle grade medical staff, being responsible for their appraisal and personal development planning. This would be agreed at initial job-plan review (6-12 months) and reflected in SPA allocation.

• To provide medical information for the development of systems appropriate for Trust needs.
• To participate in departmental consultant and senior staff meetings whilst remaining within the framework of the agreed strategy of the Trust and the Department.
• To attend other departmental, Divisional and Trust meetings as necessary.
• To attend regional and national meetings as necessary.
• To undertake all work in accordance with Trust procedures and operating policies.

• The post-holder will be encouraged to be active in clinical research.

The Upper GI team has an inclusive approach to team working and it is expected that the appointee would embrace this approach and would also be expected:

• To work within the framework of team decisions.
• To take a whole systems to working with the wider health community.
• To show initiative, enthusiasm and flexibility.

• To undertake all work in accordance with Gloucestershire Hospitals NHS Foundation Trust procedures and operating policies.
• To attend accredited conferences and meetings to update personal level of clinical practice, teaching and management skills in line with CME/CPD requirements.
• To participate in an annual Job Planning Review process.
• To participate in the Trusts annual Appraisal process and to respond to any identified development needs.
• To adhere to the Trusts Adverse Clinical Incident Policy.

• To promote evidence based practice. To respond appropriately to NICE guidance. To change own and others clinical practice in response to new clinical developments.
• To undertake and supervise relevant clinical audit topics.
• To be involved in risk management and quality assurance.
• To remain up to date and engaged in CME/CPD as per RCS guidelines.
• To respond appropriately to complaints and critical incidents.
• The post holder will be expected to take part in developing clinical audit in accordance with agreed Directorate and Corporate Clinical Governance programmes. These build on the considerable progress already made by the Trust in clinical audit and continuous quality improvement.

The places of work for this post are Gloucestershire Royal and Cheltenham General Hospitals. Other work locations, including off site working, may be agreed in the post-holders Job Plan where appropriate.

The on-call commitment will be delivered at Gloucestershire Hospitals NHS Foundation Trust on both sites. Most of the established consultants do provide some service at one of our peripheral community hospitals.

The post-holder will generally be expected to undertake their Programmed Activities at the principal place of work or other locations agreed in the Job Plan. Exceptions will include travelling between work sites and attending official meetings away from the workplace.

You may be required to work at any site within the Trust.

Person Specification

Qualifications

Essential

• Full GMC registration
• MBBS or equivalent
• FRCS or equivalent
• Entry on the GMC Specialist Register via oCCT (proposed CCT date must be within 6 months of interview) oCESR or European Community Rights

Desirable

• Additional degrees, diplomas or postgraduate thesis relevant to the specialty

Knowledge and Skills

Essential

• Ability to appraise research critically and apply research outcomes to clinical and surgical problems
• Ability to supervise junior staff undertaking research projects
• Ability to manage risk
• Ability to manage change
• Commitment to CPD / CME
• Experience in audit & clinical governance
• Working knowledge of evidence based practice
• Ability to teach clinical and operative skills
• Ability to apply research outcomes to clinical and surgical problems

Desirable

• Publications in peer-reviewed journals

Experience

Essential

• Ability to offer an expert clinical opinion on problems in Upper GI, including Upper GI Cancer
• Ability to offer an expert clinical opinion on the breadth of emergency general surgical conditions
• Ability to take full and independent responsibility for clinical care of patients
• Validated logbook indicating adequate and appropriate level of specialist Upper GI surgical operative experience
• Training and experience in laparoscopic Upper GI surgery

Personal Attributes

Essential

• Communication skills, written and verbal
• Ability to work in multi-disciplinary team
• Ability to show initiative and enthusiasm
• Ability to work under stress
• Flexibility, able to adapt to changing circumstances
• Honesty and reliability
• Enquiring, critical approach to work
• Caring attitude to patients
• Ability to communicate effectively with patients, relatives, GP's, nurses and other agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Great Western Road

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide to the local population evidence-based women-centred midwifery care and be accountable for the overall provision of excellent care. To hold current NMC registration as a Midwife, working within the NMC Code of Professional Standards (2015).

To be a competent midwife, working flexibly within the Midwifery Service and be confident working as part of a multidisciplinary team, providing high-quality antenatal, intrapartum, and postnatal care within our integrated maternity service.

To provide evidence-based, woman-centred midwifery care within the Community Birth Team, with a primary focus on delivering safe, personalised intrapartum care in homebirth settings and alongside midwifery-led birth units.

The post holder will promote physiological birth, continuity of care, informed choice and positive birth experiences whilst ensuring timely recognition and escalation of complications.

Working autonomously and as part of a multidisciplinary team, the post holder will provide antenatal, intrapartum and postnatal care across community and birth setting pathways, supporting women and families with varying levels of complexity.

The role requires confidence in managing labour and birth in community environments, responding effectively to obstetric and neonatal emergencies, and facilitating safe transfers when required.

The successful candidate will demonstrate:

- Significant experience supporting physiological labour and birth in both home and birth unit settings.

- Knowledge of national maternity policy, strong understanding of antenatal and postnatal pathways and evidence-based practice relating to community intrapartum care.

- Confidence in autonomous decision-making and risk assessment when working in community environments.

- Competence in recognising and managing obstetric and neonatal emergencies in homebirth and birth unit settings, including initiating emergency transfer processes.

- Excellent communication and partnership-working skills that support informed choice and shared decision-making.

- Commitment to promoting normality, continuity, safeguarding, public health and personalised care.

- Ability to work flexibly within an on-call service and respond effectively to the unpredictable nature of intrapartum care provision.

- Experience of collaborating with ambulance services, obstetric teams, neonatal services and wider multidisciplinary partners to ensure seamless and safe care.

See Job description for detailed list of main duties and responsibilities.

Person Specification

Qualifications and Training

Essential

• Active registration with the Nursing and Midwifery Council
• United Kingdom recognised Degree in Midwifery Practice
• Evidence of ongoing professional development through maintenance of professional portfolio and registration revalidation
• Current experience and evidence of working as a Band 6 midwife or above

Knowledge and Skills

Essential

• Able to prioritise own workload and that of others as appropriate
• Personally resilient and able to manage complexity and work in an ambiguous or changing environment.
• Excellent presentational, communication and interpersonal skills
• Demonstrates ability to maintain and contribute to the development of standards of practice, conduct or decision making in conjunction with team, Lead Midwives, Consultant Obstetricians
• Demonstrates ability to use clinical reasoning skills and techniques to assess, diagnose, plan and offer a range of treatment options; deliver, evaluate and amend the treatment plan.
• Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice.
• Able to supervise non-registered and less experienced staff to ensure effective service and care delivery.
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
• Demonstrates ability to keep up to date with professional issues that influence midwifery practice relating to area of clinical practice, management, education and research.
• Demonstrates ability to question and challenge midwifery practice in a constructive way so that standards of care are continually evaluated and improved.
• Self-motivated and able to work under own initiative and prioritise workload

Desirable

• Able to contribute to the development, implementation, monitoring and evaluation of policies/protocols/guidelines relevant to area of practice.
• Tenacity to pursue goals energetically and succeed despite resistance
• Strong, professional leadership qualities, assertive and self-confident individual
• Ability to lead, manage and motivate all staff within sphere of responsibility

Clinical / Experience

Essential

• Experience (through placement or employment) of working in an acute clinical environment
• Experience of providing intrapartum care within homebirth and/or midwifery-led birth unit settings
• Evidence of supporting physiological birth and promoting informed choice
• Full UK driving licence and ability to travel independently across the county

Desirable

• Previous experience in a relevant speciality
• Experience of managing emergencies and transfers in a community setting

Personal Attributes

Essential

• Enthusiastic and self-aware
• Creative and Flexible
• Resilient under pressure
• Team focused
• Reliable, Adaptable and Dependable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Community - Gloucestershire Wide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Customer Care Team forms part of our Elective Care Hub, a vital cog in our Patient Access Department. The Access Department validates patient pathways in line with access targets and helps maintain a clean, validated and prioritised elective waiting list. Confidential administrative support will be required to influence patient bookings to enable provision of patient care. The Customer Care Support Officers will act as a conduit between patients and services in progressing the treatment of patients and/or capturing plans/intentions.

Knowledge of TrakCare would be an advantage and an understanding of the Referral to Treatment Standard but not essential as full training will be provided. Strong desire to help make a difference, be a point of contact for patients by being confident in receiving and making telephone calls with patients and colleagues a must! The hours in this role can vary and some Saturday and evening work will be required. The hours will not go above 37.5 per week so any time worked on a Saturday will be taken off in the week as required and allows for flexible working to aid work life balance.

Person Specification

Qualifications

Essential

• Minimum of 2 A Levels or equivalent and GCSE English and Maths at grade C or above.

Experience

Essential

• Excellent communication, interpersonal and organisational skills
• Previous Clerical Experience
• Competence in a wide range of IT systems, (ECDL or equivalent standard)
• Understanding and respect of Data Protection policies.
• Able to organise, prioritise and manage own workload without supervision

Knowledge

Essential

• Demonstrable skills relating to excellent customer service
• Ability to deliver on deadlines
• Ability to problem solve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Assistant General Manager will support the operational delivery and performance management of Radiology services, ensuring patients progress through their diagnostic pathways safely and efficiently while meeting key national standards, including RTT, cancer and diagnostic targets.

The post holder will monitor performance, waiting lists, capacity and demand, identify risks and opportunities for improvement, and lead service improvement and transformation initiatives. They will provide leadership to administrative, booking and support teams, overseeing workforce management activities including recruitment, induction, appraisal, training, wellbeing and performance management. The role will also involve supporting complaints and incident processes, preparing reports for operational forums, managing resources effectively, and working collaboratively with clinical and non-clinical colleagues to improve patient experience, service quality and operational performance across Radiology.

Person Specification

Qualifications

Essential

• GCSE English and Maths to C grade or higher

Desirable

• Educated to degree level or equivalent level of knowledge, training and experience in an NHS operational or administrative environment.
• Evidence of ongoing professional development such as attendance at management training (I Lead, I Manage)

Experience

Essential

• Experience of working in an NHS operational, administrative or service delivery role within a busy healthcare environment.
• Experience of supporting team coordination, workload prioritization, rota cover or staff supervision
• Experience of managing or contributing to complaints investigations, preparing clear and timely responses, and ensuring learning is translated into service improvement actions.

Desirable

• Previous experience in a relevant speciality

Knowledge, skill and Abilities

Essential

• Broad knowledge of the delivery of health services.
• In-depth knowledge of cancer and 18-week RTT targets and their application.
• Demonstrable knowledge of techniques for planning, monitoring and controlling projects and programmes.
• Able to work independently, use initiative and prioritise own and others' workloads within agreed objectives.
• Can work under pressure and respond to short timescales, delivering work on time and with accuracy.
• Ability to lead, manage and motivate staff, command respect and create a strong sense of community within a team.
• Benefits-, target- and results-oriented, with a clear focus on service outcomes and continuous improvement.
• Proficient in the use of Microsoft Word, Excel, PowerPoint, Access and relevant project management software to produce high-quality reports for Divisional and Trust Boards and other audiences.
• Acts as a role model and lead by example to reinforce the Trust's values and behaviours throughout the area of responsibility.

Desirable

• Knowledge of capacity and demand modelling, with evidence of successful implementation.
• Knowledge and experience of managing complaints, concerns and patient feedback in accordance with Trust policy, including investigation, drafting responses, identifying themes and implementing learning.
• Analyse performance data to identify risks and areas for improvement, support recovery actions and present updates clearly.

Experience

Essential

• Experience of working in an NHS operational, administrative or service delivery role within a busy healthcare environment.
• Experience of supporting team coordination, workload prioritisation, rota cover or staff supervision.
• Experience of managing or contributing to complaints investigations, preparing clear and timely responses, and ensuring learning is translated into service improvement actions.

Personal Attributes

Essential

• Organised, proactive and able to manage competing priorities in a fast-paced operational environment.
• Demonstrates a patient-focused approach, with commitment to quality, safety, confidentiality and inclusive working.
• Creative and flexible, with the resilience to adapt to changing operational priorities.
• Communicates professionally and sensitively, including when responding to patients or families raising concerns or complaints.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description document for full details of the post. The Job Description will also outline the expectations of the role.

Additional Contact Details

Melanie Cooper

[email protected]

0300 4022 5152

Person Specification

Qualifications and Training

Essential

• GCSE English and Maths grade C or equivalent
• Excellent communication and interpersonal skills
• Resilient under pressure
• Caring and Compassionate with understanding Trust values

Desirable

• Previous Healthcare/NHS Experience
• Be able to work under pressure and prioritize workload. Be able to deal with day-to-day decisions when working single-handed
• Experience of Radiology Appointments, CRIS or the Trak Care patient system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide (Gloucestershire Royal and Cheltenham General Hospitals)

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- To undertake by negotiation, administrative tasks currently undertaken by the CNS team ie monitoring of databases, monitoring telephone helpline.

- Provide basic telephone advice and refer to / or signpost to other sources of support.

- Communicate and signpost to appropriate needs related information.

- To be actively involved in service development plans such as Prehab etc.

- Guide people using self-assessment resources.

- To strengthen the links with primary and secondary services and refer to multi-disciplinary team members as appropriate

- Be proactive and motivated; to be able to identify areas of potential future role development and demonstrate how this will contribute to an enhanced provision of patient care within the team.

- To undertake specific supervised and unsupervised work, organising and prioritising own caseload (within clearly defined boundaries).

- To directly support patients with non-complex needs, providing practical support and advice.

- To comply with Trust and Departmental policies and procedures e.g., Health and Safety at Work Act (1974), Manual Handline, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and undergoing regular mandatory training concerned with safeguarding matters.

- Support people to access appropriate information and support, by signposting to a range of support services and taking an approach which helps people self-manage where appropriate

- Advise patients on individual self-care management principles and review/further promote this information

- Encourage and support active and healthy lifestyle choices

- Planning/inviting/organising of health and well-being events or other supported self-management

- Carry out some administration duties required by the role

- Order supplies and equipment

1. Professional Development, Education and Training

- Demonstrate self-directed learning, actively seeking role development opportunities to enhance knowledge and role progression

- Identify personal education needs and skills development with the registered practitioner

2. Communications and Working Relationships

- To utilise verbal and nonverbal communication skills to effectively communicate with patients, their families and carers. This may include patients/carers who may or may not have barriers to communication e.g., language, through cognitive or physical impairment

- To co-ordinate access to the right information and education resources to support people in making decisions about aspects of their own care, enable independence and support self-management as appropriate. Develop a partnership approach to working to empower patients and carers.

- To motivate patients to enroll in rehabilitation, where there may be reluctance or communication difficulties

- Comment on proposed changes to policies and procedures

- Support and contribute to audit processes and service development

- Make sure that people affected by cancer are aware that they are interacting with a healthcare professional and know about the full range of resources and services available

- Understand that there will be frequent exposure to distressing/highly distressing situations and when to seek appropriate support/advice

- Take an active part in team meetings and audits as required

- Support people to access appropriate information and support, by signposting to a range of support services and take an approach which helps people to self-manage where appropriate

- Encourage and support active and healthy lifestyle choices

- To form a link with all health and well-being events, referring patients as appropriate

- To encourage patients to enroll in prehab recommendations to optimise outcomes where appropriate

- Deliver patient-centered, self-management support and education as necessary to non-complex patients, including how to self-assess

3. Mental and Emotional Effort

- Make sure that people affected by cancer are aware that they are interacting with a healthcare professional and know about the full range of resources and services available

- Understand that there will be frequent exposure to distressing/highly distressing situations and when to seek appropriate support/advice

- Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support/advice

- To receive regular clinical supervision as required

- Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support/advice

4. Most Challenging Part of the Role

- Frequent exposure to emotional challenges when dealing with relatives and/or carers coping with uncertainty, loss of status/role, grief and physical change

- Frequent use of IT equipment, e.g., laptops

- Occasional exposure to aggressive or abusive patients or relatives

- To utilise the appropriate skills to communicate and assess patients being or having been treated for cancer or receiving supportive care.

- Assisting patients to contribute to the development of their own care plan, empowering them to make decisions at times where there may be anxiety and uncertainty.

- To encourage patients to enroll in prehab recommendations to optimise outcomes.

- To motivate patients to enroll in rehabilitation and other lifestyle changes, when there may be reluctance or communication difficulties.

- To provide high quality care in a fast paced, ever changing working environment within the resources available. To contribute to the delivery of Trust Targets and National cancer initiatives.

- To manage an unpredictable workload additional to a scheduled timetable.

- To manage own stresses and emotional wellbeing within an emotionally challenging cancer group

Please contact us for an informal visit.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Computer literate, use of Microsoft products
• Previous NHS experience in patient care
• Experience of multi professional working
• Able to use own initiative and work without supervision
• English and Math's GCSE (A- C grade or grade 5 or above)
• Relevant Health or social care experience at AFC band 3 or equivalent

Desirable

• Experience of coordinating a patient workload
• Knowledge of cancer treatments/interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)