Job description

Job responsibilities

In line with the agreed practice timetable, the successful candidate will work as part of our supportive clinical team, providing high-quality, patient-centred care.

The role will include a variety of clinical duties, including:

• Face-to-face surgery consultations
• Telephone and video consultations
• Responding to patient queries and clinical advice requests
• Undertaking home visits where clinically appropriate
• Making timely referrals to secondary care and community services
• Participating in clinical meetings, multidisciplinary discussions, and practice development activities
• Working collaboratively with the wider practice team to ensure the delivery of safe, effective, and compassionate care

The successful candidate will be supported by an experienced and well-organised team, enabling them to focus on delivering excellent clinical care while maintaining a healthy work-life balance.

Person Specification

Qualifications

Essential

• - valid GMC number
• - experience from working in the general practice setting

Experience

Essential

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

Telephonist - Skills & Experience

- Must possess an excellent telephone voice

- Have an outgoing personality and enjoy customer contact

- Confident and polite telephone manner with an excellent command of the English language.

- Ability to deliver excellent patient service

- Good interpersonal skills to be able to deal with patients at all levels

- Ability to work in a team environment

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Desirable

• - Experience of working in primary care - Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

In line with the agreed practice timetable, the successful candidate will work as part of our supportive clinical team, providing high-quality, patient-centred care.

The role will include a variety of clinical duties, including:

• Face-to-face surgery consultations
• Telephone and video consultations
• Responding to patient queries and clinical advice requests
• Undertaking home visits where clinically appropriate
• Making timely referrals to secondary care and community services
• Participating in clinical meetings, multidisciplinary discussions, and practice development activities
• Working collaboratively with the wider practice team to ensure the delivery of safe, effective, and compassionate care

The successful candidate will be supported by an experienced and well-organised team, enabling them to focus on delivering excellent clinical care while maintaining a healthy work-life balance.

Person Specification

Qualifications

Essential

• - valid GMC number
• - experience from working in the general practice setting

Experience

Essential

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)