Job summary

We are seeking a motivated, compassionate and enthusiastic Practice Nurse to join our friendly and supportive general practice team for a fixed-term period of 12 months, covering maternity leave.

This is an excellent opportunity for a nurse looking for a rewarding role within a supportive, forward-thinking practice that is passionate about delivering high-quality, personalised care.

At Greenway Community Practice, we place great importance on continuity of care and personal GP lists, ensuring patients have the opportunity to build a relationship with their own GP wherever possible. We are equally committed to providing excellent access to appointments, combining continuity with responsive and accessible care for our patients.

Main duties of the job

The successful candidate will primarily undertake routine treatment room nursing duties, including:

• Wound care and dressings
• Cervical cytology screening
• Adult and childhood immunisations
• Health promotion and lifestyle advice
• Other routine treatment room procedures
• Working collaboratively with GPs, nurses, pharmacists and the wider multidisciplinary team
• Maintaining accurate clinical records and contributing to QOF, audit and other practice requirements

About us

Greenway Community Practice is based in Southmead, Bristol, a vibrant and diverse community with excellent local amenities. The practice is situated on the Southmead Development Trust site, alongside a community gym and cafe, with a David Lloyd private gym next to the practice and Horfield Sports Centre approximately one mile away. The area is also well served by a range of local parks and sporting facilities.

You will become part of a strong and experienced multidisciplinary clinical team, comprising of

5 GP Partners

5 Salaried GPs

3 Clinical Pharmacists

4 Practice Nurses

4 Healthcare Assistants

A Paramedic Practitioner

A First Contact Physiotherapist

We are very proud to have been rated Outstanding by the Care Quality Commission and to have been voted Best GP Practice in Bristol by our patients four times in the annual GP Patient Survey.

We are also ranked 65th in the top 100 practices in England and have an excellent patient recommendation score, with 95 percent of patients recommending our service.

We are a popular training practice with an excellent staff retention rate. We hold regular clinical meetings and make a conscious effort to maintain strong relationships across the team, with time built into our working day to interact and support one another.

With a list size of over 12,500 patients, Greenway is a busy and vibrant practice, but we have worked hard to ensure that we never lose our community feel, team spirit or sense of fun.

Job summary

Greenway Community Practice is delighted to offer a rare opportunity to join our friendly, supportive and well-established team as an Medical Secretary/ Administrator.

This is an ideal opportunity for an organised, enthusiastic and motivated individual looking to develop their career within primary care. The successful candidate will provide high-quality administrative and medical secretarial support to our clinical and administrative teams, helping to ensure the smooth and efficient running of the practice.

You will provide a varied range of administrative and medical secretarial support, including managing clinical correspondence and referrals, supporting clinicians, processing workflow and accurately read-coding relevant information into patients electronic healthcare records. You will also provide administrative support to our wider multidisciplinary team and liaise with healthcare professionals and other organisations as required.

More than anything, we value your energy and outlook - because we believe a positive, motivated team is key to delivering outstanding care. If youre looking to be part of a fun, dynamic team that genuinely enjoys working together, wed love to hear from you.

Main duties of the job

The successful candidate will provide a high-quality medical secretarial service, supporting GPs and clinicians with the efficient management of patient-related administrative processes. Duties will include preparing and processing clinical correspondence, referrals, reports and other medical documentation.

The post holder will be responsible for processing and tracking referrals, investigations and hospital correspondence, liaising with secondary care providers and other healthcare professionals where appropriate.

The role will also involve monitoring and actioning incoming correspondence, scanning and filing clinical documents, allocating tasks to the appropriate clinician or team member, and following up outstanding actions where required. The post holder will ensure that confidential patient information is handled appropriately and in accordance with practice policies, information governance requirements and data protection legislation.

In addition, the successful candidate will carry out workflow processes and accurately read-code relevant information into patients electronic healthcare records, in accordance with the practices coding policy and agreed procedures. Attention to detail and an understanding of medical terminology will be essential to ensure that clinical information is recorded accurately and consistently.

About us

Greenway Community Practice is located in Southmead, a northern suburb and council ward of Bristol. Filton in South Gloucestershire and the Bristol suburbs of Monks Park, Horfield, Henleaze and Westbury on Trym are on its boundaries.

The area is well served with a range of local parks and sporting facilities. On the Southmead development trust site, where the practice is based, is a vibrant community gym and Cafe. A David Lloyd private gym is located next to our Practice and Horfield Sports Centre is a mile away.

You would be part of a strong and experienced team comprising of 6 partners, 5 salaried GPs, 2 clinical pharmacists, 4 Nurses, 4 HCAs, a Paramedic and a First Contact Physio.

We are very proud to have been rated as Outstanding by the Care Quality Commission and voted 4 times the Best GP Practice in Bristol by our patients in the annual GP patient survey.

We are ranked 65 in the top 100 practices in England and have one of the best patient recommendation scores with 95 percent of patients recommending our service.

We are a popular training practice, engage in regular clinical meetings and invest time to interact with each other on a daily basis.

Job summary

We are looking for Receptionist/Host to work at our out of hours base in Greenway. The purpose of this role is to provide a front of house reception service at Brisdoc's treatment centres and promote high standards of patient experience.

The main responsibilities include:welcoming patients on arrival and supporting them through their patient journey in the service

Answering internal phone calls within the agreed BrisDoc standards and recording all necessary information accurately for other team members to use

Performing accurate record keeping and all other front line reception duties as required.

At all times the post holder must act in a manner consistent with the code of conduct and appearance representing BrisDoc and the NHS.

Please note: This role will be based at Greenway Community Practice, Greystoke Avenue, Southmead, Bristol, BS10 6AF

Main duties of the job

o Perform reception duties in an efficient, professional and courteous manner.o Welcome patients in a polite and professional manner, in accordance with BrisDoc's Code of Expectations and Standards of Behaviour.o Record patient information accurately for other team members to use.o To ensure that all clinical staff are logged in and have all the materials necessary to work effectively.o To check the clinical boxes and replenish from stock. Any missing items to be reported to the Shift Manager.o To provide administrative support to the Integrated Urgent Care clinical team as directed by the Shift Manager or Assistant Shift Manager.o To provide patients with information as directed by clinical staff.o Ensure patients are directed to facilities as required eg toilets, breast feeding areas, refreshments.o To answer internal calls and convey information and messages between team members in an accurate and timely way.o To perform all necessary record keeping as required by the Shift Manager for the effective operation of the shift.o To ensure that patient waiting areas are kept clean and tidy.

About us

BrisDoc is a proud provider of NHS Healthcare who have been passionately delivering our mission of 'patient care, by people who care' for over 20 years.

We run an exciting range of Primary Care Services including Broadmead Medical Centre, Charlotte Keel Medical Practice, Homeless Health Service and Severnside Urgent Care. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a years to over one million patients across Bristol, North Somerset and South Glos.

We are a 'Social Enterprise' and an "Employee-Owned Business' - this means the decisions we make, are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, focusing on equality, diversity, and inclusion, looking after the health and wellbeing of our team, and improving the social and economic status of our population.

We are proud to be an organisation that 'gives back'. Our BrisDoc 'Community Fund' is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.