Job description

Job responsibilities

Service development

• Design and implement comprehensive occupational health services including:

1. Management referrals
2. Pre-employment assessments
3. Health surveillance programmes
4. Vaccination and immunisation services
5. Sickness absence management support
6. Workplace assessments
7. Health promotion and wellbeing initiatives
8. Case management and rehabilitation programmes

• Lead the development, implementation and evaluation of the Occupational Health and Wellbeing Strategy, ensuring alignment with organisational objectives and workforce priorities.
• Establish systems and processes for effective service delivery and governance.
• Ensure the service complies with relevant legislation, professional standards and best practice.
• Develop policies, procedures and clinical protocols relating to occupational health and wellbeing.
• Contribute to organisational workforce, wellbeing and health and safety strategies.
• Provide expert occupational health advice to Executive and Senior Leadership Teams
• Identify opportunities for service improvement and innovation.
• Contribute to workforce planning and organisational initiatives aimed at improving employee health, wellbeing, attendance, retention and productivity.
• Act as the professional lead for Occupational Health Nursing, providing expert advice on occupational health matters and ensuring professional standards are maintained across the service.
• Act as the lead professional and system owner for the Occupational Health Service and Occupational Health Information System, ensuring effective utilisation, data quality, information governance compliance, performance monitoring, statutory reporting and ongoing system development.
• Produce, analyse and present Occupational Health activity, performance, workforce health and wellbeing reports, identifying trends, risks and opportunities for service improvement.
• Ensure statutory health surveillance programmes are delivered, monitored and reviewed in accordance with relevant legislation, professional standards and best practice guidance.

Clinical practice

• Deliver expert occupational health assessments and interventions.
• Provide specialist advice regarding:

1. Fitness for work
2. Reasonable workplace adjustments
3. Disability management
4. Long-term sickness absence
5. Occupational exposures
6. Management of contaminated sharps and body fluid exposures
7. Regulatory compliance requirements

• Manage complex occupational health cases using evidence-based practice.
• Maintain high professional standards in record keeping and clinical decision making.
• Provide clinical leadership for vaccination and immunisation programmes, ensuring compliance with national guidance, organisational policies and regulatory requirements.
• Lead the management of complex occupational health cases, providing specialist advice and recommendations regarding fitness for work, workplace adjustments, rehabilitation and return-to-work planning.
• Maintain expert knowledge of occupational health legislation, national guidance and emerging best practice to support high-quality clinical decision-making.

Leadership and Management

• Support the Head of Service in the recruitment, development, performance management, and retention of Occupational Health staff, both professional and administrative, to meet the evolving needs of the service.
• Provide professional leadership, supervision and mentorship.
• Foster a positive culture of continuous improvement and excellence.
• Manage resources effectively.
• Work with the Head of Service to monitor and review performance against agreed objectives, key performance indicators (KPIs), and service targets, implementing improvement actions where required.
• Prepare and present regular service performance, workforce health, clinical governance and quality reports to senior management teams, committees and governance forums.
• Support the development, monitoring and effective management of Occupational Health budgets and resources, ensuring value for money and service sustainability.
• Lead and support quality improvement, audit, research and service evaluation initiatives to improve occupational health outcomes and employee wellbeing.
• Provide leadership and professional expertise to support organisational wellbeing, attendance management and health and safety objectives.
• Represent the Occupational Health Service at internal and external meetings, networks and partnership forums as required.

Clinical governance

• Establish robust clinical governance frameworks.
• Ensure compliance with NMC standards, Faculty of Occupational Medicine guidance and relevant legislation.
• Lead audits, quality improvement initiatives and service evaluations.
• Develop risk management processes and ensure safe clinical practice.
• Always maintain confidentiality and data protection requirements.
• Ensure all Occupational Health services are delivered in accordance with relevant legislation including the Health and Safety at Work Act, Equality Act, Data Protection legislation and relevant professional regulatory standards.
• Provide assurance to senior leadership regarding Occupational Health service quality, performance, compliance and risk management.
• Lead investigations relating to Occupational Health incidents, complaints and clinical governance concerns, implementing learning and service improvements as appropriate.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
• You will be required to provide on-call management support as part of your employment with the Company.

Person Specification

Qualifications

Essential

• Registered Nurse on the NMC register.
• Degree in Nursing or equivalent qualification.
• Specialist Practitioner Qualification in Occupational Health Nursing.
• Demonstrable commitment to professional development.

Desirable

• Masters Degree in Occupational Health, Public Health or related field.
• Management or leadership qualification.

Experience

Essential

• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Understands the requirements of the NMC revalidation.
• Significant experience in Occupational Health Nursing.
• Awareness of standards set for occupational health by Faculty of Occupational Medicine.
• Extensive experience of managing complex occupational health cases.
• Experience developing and implementing occupational health services.
• Experience advising senior managers on occupational health matters.
• Experience of policy development and clinical governance.
• Demonstrable experience of managing staff and resources.
• Experience of working in a SEQOHS accredited Occupational Health Service.
• Demonstrable experience of leading and implementing service change, workforce transformation, or quality improvement initiatives within a healthcare setting.

Desirable

• Experience establishing a new Occupational Health Service.

Skills and attributes

Essential

• Excellent organisational skills.
• Excellent communication and interpersonal skills.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Comprehensive knowledge of occupational health legislation and best practice.
• Understanding of employment law in the context of occupational health provision.
• Understanding of health surveillance requirements and health and safety legislation.
• Able to work to set standards, policies & procedures.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to work and aptitude for leaning new skills.
• Ability to work within a regulatory framework and to articulate its potential as a tool for continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Century House

Progress Way Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key duties and responsibilities include:

• Contribute to the development, review and oversight of the organisation's strategic direction, ensuring that decisions support the delivery of high-quality, sustainable and patient-centred services.
• Provide board leadership and guidance to the organisation to enhance our care and operational efficiency by safely optimising the opportunities of digitalisation.
• Provide independent judgement, constructive challenge and objective scrutiny of Board proposals, plans and decisions, drawing on personal experience and expertise while maintaining a collective Board perspective.
• Support the Board in promoting and maintaining the highest standards of corporate governance, accountability and ethical conduct across the organisation.
• Ensure that the organisation operates within its legal, regulatory and statutory obligations, and that appropriate governance frameworks and controls are in place and effective.
• Monitor organisational performance against agreed strategic, operational, quality and financial objectives, seeking assurance that performance is being effectively managed and improved where necessary.
• Scrutinise financial information, resource utilisation and long-term sustainability plans to support effective stewardship of organisational resources.
• Oversee the management of risk and seek assurance that appropriate systems are in place to identify, mitigate and manage strategic, operational, financial and clinical risks.
• Promote a culture that prioritises patient safety, quality improvement, equality, diversity and inclusion, staff wellbeing and continuous learning.
• Act as a champion for the organisation's values, ensuring these are reflected in Board decision-making, organisational culture and stakeholder relationships.
• Build and maintain constructive working relationships with Executive Directors, fellow Non-Executive Directors, senior leaders and key stakeholders, whilst preserving independence of judgement.
• Participate actively in Board meetings, committee meetings, development sessions and other governance activities, ensuring adequate preparation and informed contribution.
• Serve on Board committees, working groups or task-and-finish groups as required, providing oversight and assurance within the committee's remit.
• Specifically chair the organisations IM&T committee (and any successor committee).
• Support the appointment, development, performance review and succession planning of senior leaders, as appropriate within the Board's governance framework.
• Seek assurance that robust arrangements are in place to engage with patients, staff, partners, commissioners, regulators and local communities, and that feedback informs organisational improvement.
• Contribute to Board effectiveness by undertaking ongoing development, maintaining an up-to-date understanding of relevant healthcare, governance and regulatory matters, and participating in regular Board and individual performance reviews.
• Act at all times in the best interests of gtd healthcare, upholding the principles of collective responsibility, confidentiality, integrity, openness and accountability.

General accountability:

• Accountable collectively as a member of the Board for the decisions and actions of the organisation.
• Responsible for complying with the organisation's Constitution/Articles of Association, Standing Orders, governance policies and relevant codes of conduct.
• Required to declare and appropriately manage any actual, potential or perceived conflicts of interest.

Person Specification

Experience

Essential

• Strong Board level or senior leadership experience, leading or advising on digital strategy and transformation (e.g. digital transformation, data innovation, AI, cyber security, digital inclusion).
• Board or senior management level commercial/business experience in a similarly sized and complex organization.

Desirable

• Previous experience of working effectively as a Non-Executive Director in a unitary Board.
• Specific experience of leadership within out of hospital health services.
• Experience of supporting significant projects involving cultural change.
• Experience of chairing Board committees.
• Experience of working in or with the public sector.
• Keen interest and/or experience in quality improvement methodology and/or transformation.
• Experience of working in a regulated healthcare environment.
• Experience, as a Board member, of effective engagement with staff and partners.

Skills and attributes

Essential

• Clear evidence of an appreciation and commitment to the values of the organization.
• A personal and demonstrable commitment to equity, inclusion and diversity.
• Robust understanding of, and commitment to, the principles and practice of good governance.
• Sufficient time to fulfil the role.
• Ability to translate specialist knowledge into improved patient outcomes and operational efficiency.
• Ability to work effectively as part of a Board team in order to meet common organisational aims and objectives.
• Understand strategy, its development, and be able to monitor the effectiveness of strategy presented to Board.
• Highly skilled in operating collaboratively and supportively as a critical friend of the organization.
• Exceptional communication skills.
• Sound understanding of the NHS, social care and/or third sector.
• Ability to effectively chair Board committee meetings.
• Understanding of corporate governance, board assurance frameworks and strategic risk management.
• Understanding of statutory health and safety regulations as they apply to healthcare organisations.

Desirable

• Knowledge of our diverse local communities.
• Understand the relationship between NHS commissioners and independent providers of healthcare.

Employer details

Employer name

Gtd Healthcare

Address

New Century House

Progress Way Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provision of care & service delivery

• Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services.
• Provide all GP services required as part of the GMS Contract held between gtd healthcare and commissioners.
• Undertake all necessary and relevant paperwork associated with the provision of medical services.
• Operate as part of a wider networked clinical team with partner practices for peer development, peer support and provision of relevant services.
• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice.
• Provide support to other clinical professionals within the practice, e.g. Advanced Nurse Practitioner, practice nurses.

Clinical and service development

• Support the achievement of QOF targets, taking a lead on a specific clinical area where appropriate.
• Actively participate in the development of services in the practices that meet the needs of the practices patient population and maximise the opportunities of new enhanced services.
• Work as an integral member of the practice team, contributing to the efficient and effective running of the practice.
• Support, where necessary, the implementation of change within the practice.
• Undertake clinical audits as required.
• Participate in individual and practice reviews as a part of incident or complaints management process.

Development and training

• Participate in an ongoing personal and professional development programme including annual appraisal and supervision.
• Ensure that mandatory training is completed within agreed timescales.
• Where appropriate, undertake the North West Deanery basic trainers course and work with the practice and management teams to either enable practice training status to be achieved or maintain training status.
• Support the development of gtd healthcare becoming a beacon training organisation.

Corporate responsibilities

• As an employee of gtd healthcare comply with all corporate and clinical policies and protocols.
• Ensure that mandatory training in complete and updated within the appropriate timescales.
• Where appropriate, engage in the management and resolution of complaints and incidents and significant events.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• In practice as a General Practitioner/ locum practitioner. Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF).

Desirable

• Experience of supporting service change.
• Experience of team leadership.

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 1 of the General and Specialist Medical Practice Order 2003.
• Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT).
• Currently on a performers list and not suspended from that list or from the medical register.
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) or have 5 yrs experience as a full time GP with a demonstrable commitment to quality practice.

Desirable

• GP Trainer.

Skills and Attributes

Essential

• Understand the health and social needs of a local practice patient population.
• Commitment to personal and professional development. Commitment to education and training.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Excellent record keeping skills.
• Understanding of the current issues and challenges facing primary care.
• Imaginative approach to problem solving and provision of services.

Desirable

• Provision of enhanced services, e.g. minor surgery or family planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Charlestown Medical Practice

Charlestown Road

Manchester

M9 7ED

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties

• Welcome and receive all patients and visitors to the practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the practice team.

Clerical/administration

• To have a thorough knowledge of all practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor practice appointment system.
• Process all incoming and outgoing mail.
• Action information received via email and fax.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the practice clinical system.
• Enter and code specific data from Consultant letters, faxes and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software
• e.g. EMIS, Docman, accurx.

Skills and attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the Practice, within gtd healthcare and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Droylsden Medical Practice

Albion Drive

Droylsden

Manchester

M43 7NP

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behavior or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system.
• Process all incoming and outgoing mail.
• Action information received via email and fax.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, faxes and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Personal/Professional development

The post holder will participate in any training activity implemented by the Practice or gtd healthcare as part of this employment, such activity to include:

• Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity.
• Taking responsibility for own development and learning by following through objectives set at appraisal.
• Ensure attendance at identified training events.
• Attend induction training, mandatory training and mandatory updates as required.
• Attendance at Practice meetings.
• Support the induction and training of new members of staff in reception procedures.

Equality & Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:

• Acting in a way that recognises the importance of individuals rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is nonjudgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post holder will strive to maintain quality within the Practice by:

• Alerting other team members to issues of quality and risk.
• Assessing own performance and taking accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and teams activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Person Specification

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.
• Microsoft office experience or IT qualification.

Desirable

• Coding, medical secretary or summarising qualification

Skills and attributes

Essential

• Excellent organisational skills. Excellent communication skills verbal and written. Excellent customer service skills. Polite, pleasant & professional interpersonal manner, both on the telephone and in person. Able to work effectively as part of a team. Able to work on own initiative & problem solve within own area of work. An understanding, acceptance & adherence to the need for strict confidentiality. Able to work without direct supervision and determine own work priorities. Able to work under pressure. Able to liaise effectively with a range of Individuals / services within the Practice, within gtd healthcare and externally. Good standard of IT/word processing skills. Able to maintain an accurate and thorough approach to work. Able to work to set standards, policies & procedures. Interest & aptitude for learning new skills. Willingness to actively engage in appraisal, personal development and training. Awareness of diversity issues & able to work in a non-discriminatory manner. Flexible approach to undertaking a wide variety of tasks. Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service. Working with Clinical software e.g. EMIS, Docman, accurx.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Millbrook Medical Practice

Hollybank

Millbrook

Stalybridge

Cheshire

SK15 3BJ

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

• Work as a member of the multi-disciplinary team to ensure patients and carers are supported as appropriate.
• Undertake a range of patient interventions (e.g. venepuncture, ECG, urinalysis, blood glucose, weight and basic clinical observations) within the scope of Health and Social Care level 3 skills and competencies for patients as delegated by qualified professional clinical staff.
• Undertake other designated clinical procedures and interventions following appropriate training and updates as per your scope of competence.
• Prepare and maintain clinical environments and equipment before, during and after patient care interventions by ensuring clinical cleanliness and ordering, receiving and maintaining stock.
• Act as a patient/clinician chaperone as required and undertake mandatory training.
• Apply simple dressings as appropriate and in line with the dressings formulary and assist in aseptic procedures in line with scope of competence.
• Work within existing clinical guidelines, policies and infection control procedures.
• Offer advice and support to patients and families in a wide range of situations.
• Be responsible for ensuring that patients are cared for in a safe environment and that privacy and dignity are maintained at all times.
• Undertake daily checks of rooms and equipment in line with departmental requirements
• Document care delivered within hand-written or electronic patient records.
• Ensure safe moving and handling techniques in the delivery of patient care, this can include the safe use of equipment.

Operational

• Plan and organise own work schedule in liaison with senior staff working as part of the team.
• Be responsible for checking, monitoring and ordering medical stock and equipment from an agreed list in liaison with meds management and colleagues.
• To perform and record routine checks on vaccine fridge temperatures and quality control checks on point of care equipment.
• Participate in all statutory and mandatory training and maintain competencies.

Communication

• Communicate in order to enable the delivery of factual and sensitive information within confidentiality guidelines to patients, ensuring all information is appropriately documented and reported as appropriate.
• Communicate in order to enable the reporting of information to the multidisciplinary team and other agencies as appropriate.
• Demonstrate own role to new starters, colleagues and students.
• Provide advice and information to patients, carers and their families where appropriate and in line with current evidence/information.
• Communicate effectively and work collaboratively within the multidisciplinary team to ensure delivery of a coordinated service.
• Ensure appropriate telephone or face-to-face communication with all staff and patients.

Governance/audit

• Report any concerns or incidents in line with relevant policy and participate in any investigation as required.
• Participate in clinical audit and actively contribute to the identification of areas of best practice and areas for improvement.

Education/personal development

• Contribute to the development and maintenance of an excellent learning environment.
• Undertake all mandatory and service relevant training within allocated time scale.
• Contribute to own personal development and participate in appraisal as required.

Person Specification

Skills and Attributes

Essential

• Good organisational skills.
• Good verbal and written communication skills.
• Able to keep contemporaneous clinical records either written or on electronic system.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to respond sensitively as required in clinical situations. Able to work effectively as part of a team.
• Able to use own initiative when appropriate.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work under pressure.
• Good standard of computer skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Willingness to take responsibility for updating skills and knowledge.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Understanding of the principles of the Data protection Act 2003.
• Understanding of Health and safety at work.
• Flexible approach to undertaking a wide variety of tasks.

Desirable

• Able to prioritise workload once delegated/planned.
• Able to work without direct supervision.
• Flexible approach to working hours and a willingness to work anti-social hours, shifts as required to cover service needs.

Experience

Essential

• Working in a GP practice.
• Working with computer office programmes.
• Dealing with the public.
• Working as part of a team.

Desirable

• Using a Clinical software system e.g. Emis, docman, abtrace.
• Working in an NHS service.

Qualifications

Essential

• NVQ level 3 or equivalent work based experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Mossley Medical Practice

187 Manchester Road

Mossley

Ashton-Under-Lyne

Greater Manchester

OL59AB

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system
• Process all incoming and outgoing mail.
• Action information received via email and fax.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, faxes and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Skills and Attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the
• telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of
• work.
• An understanding, acceptance & adherence to the need for strict
• confidentiality.
• Able to work without direct supervision and determine own work
• priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the
• Practice, within gtd healthcare and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Guide Bridge Medical Practice

Guide Lane

Audenshaw

Manchester

M34 5HY

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Leadership and Support for Others

• One of our core values is to look after people. We understand that looking after our staff supports high-quality patient care. We are looking for you to support leadership throughout your teams.
• To support the management of the practice, ensuring quality standards and targets are met.
• To be a member of gtd healthcares operations team working to provide a range of high-quality clinical services.
• Operational line management of clinical and non-clinical staff including all aspects of human resource management.

Communication

• Develop positive and effective working relationships with other gtd healthcare departments to facilitate the accurate and timely communication of information concerning clinical governance, risk management, quality assurance.
• Promote positive and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high-quality patient care.
• Recognise the challenges and positives of communication to a remote cohort of staff whilst also ensuring remote workers feel embedded within the gtd team, despite off site location.

Delivering a Quality Service

• Put patients first and commit towards giving great quality care.
• Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of healthcare by responding to local and national policies and initiatives as appropriate.

Performance and Systems Management

• Support the development of effective methods of monitoring and quality assuring the performance of the Operations function
• Share systems knowledge and understanding within the business to enhance the quality of services delivered

Leadership - Personal and People Development

• Actively promote the workplace and other remote sites as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage reflective practice within the team, demonstrating a positive and supportive approach.
• Develop a robust training programme and competency framework for non-clinical staff.
• Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centred care.

Corporate Responsibility

• We contribute to the well-being of our local communities and look to seek opportunities and opportunities to bring benefits to the communities in which we work.
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Work with others to clearly define values, direction and policies impacting upon care delivery.

Other Duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• Experience in operational management, including supervisory experience both remote and on site.
• Experience of implementing operational systems solutions.
• Strategic Resource Planning Knowledge.
• Experience of working and/or managing a remote workforce
• Experience of performance management.

Skills and attributes

Essential

• Ability to work with multi-disciplinary teams of staff both on site and remotely.
• Excellent communication, listening and interpersonal skills.
• Ability to evidence in writing, verbally and through listening skills, personal understanding and use of English language.
• Professional approach.
• Effective prioritisation, delegation and decision-making capabilities.
• Effective analytical, problem solving and time management skills.
• Proactive, flexible and positive can- do attitude.
• Negotiation and conflict management skills.
• Ability to work proactively within a team.
• Change Management.
• Highly motivated and enthusiastic in role.
• Ability to work flexibly.

Qualifications

Desirable

• Management qualification or working towards one, or a degree and relevant work experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Millbrook Medical Practice

Hollybank House, Hollybank

Millbrook

Stalybridge

Cheshire

SK15 3BJ

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Communicate effectively with patients, carers and multi-disciplinary teams, providing clear explanations and reassurance before, during and after procedures.
• Perform venepuncture procedures in accordance with policies, national guidance and professional standards.
• Recognise when venepuncture attempts should be discontinued and seek assistance from an appropriately qualified healthcare professional.
• Correctly identify patients using approved identification procedures.
• Collect blood samples using appropriate techniques and equipment.
• Label samples accurately and ensure all relevant documentation is completed.
• Verify test requests and ensure samples are collected in accordance with laboratory requirements and test protocols.
• Ensure specimens are stored and transported in line with laboratory requirements.
• Recognise and respond appropriately to patients who may present with anxiety, challenging behaviour, communication difficulties, learning disabilities or cognitive impairment.
• Monitor patients during and following blood collection, responding appropriately to adverse reactions such as fainting or bleeding.
• Ensure patient dignity, privacy and comfort maintained throughout the procedure
• Escalate any clinical concerns to an appropriate healthcare professional.
• Maintain infection prevention and control standards at all times.
• Adhere to health and safety procedures, including the safe disposal of sharps and clinical waste.
• Escalate safeguarding, welfare or clinical concerns in accordance with organisational policies.
• Maintain own clinical competence and work within the limits of training and delegated authority.
• Undertake lone working in accordance with organisational policies and risk assessments.
• Travel independently between clinic locations and patients' homes as required.
• Maintain awareness of personal safety procedures when undertaking community visits.
• Provide a courteous, professional and compassionate service to patients and carers.
• Accurately record patient attendance and completed procedures using electronic EMIS system.
• Report specimen collection issues, incidents or failures in accordance with organisational procedures.
• Maintain accurate stock records and report shortages of clinical supplies.
• Comply with all policies, including safeguarding, information governance and confidentiality requirements.
• Participate in mandatory training and competency assessments.
• Report incidents, near misses and complaints through appropriate reporting systems.
• Provide cover across multiple locations and clinic settings according to service needs.
• Work flexibly across clinic, community and domiciliary settings, including evenings, weekends and bank holidays where service needs require.
• Support additional clinics during periods of increased demand.
• Participate in quality improvement initiatives and support audits relating to specimen collection and service delivery.
• Assist in maintaining clinical equipment and report faults promptly.
• Contribute to maintaining a clean, safe and organised clinical environment.
• Attend team meetings and participate in service developments where required.
• Work in accordance with equality, diversity and inclusion principles, treating all individuals with dignity and respect.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• Previous experience of undertaking venepuncture on adults.
• Experience of dealing with members of the public.
• Experience working in a healthcare environment.
• Experience working in a clinic setting.

Desirable

• Previous experience of undertaking venepuncture on paediatric patients.
• Experience undertaking venepuncture out in the community/home visits.

Qualifications

Essential

• Recognised Phlebotomy Certificate or equivalent practical competency.
• Valid UK Drivers License.

Skills and Attributes

Essential

• Ability to perform venepuncture safely and effectively.
• Understanding of infection prevention and control principles.
• Knowledge of patient confidentiality and data protection requirements.
• Good verbal and written communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Basic IT skills and experience of using electronic patient systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Oldham Blood Service

87 High Street

Lees, Oldham

Manchester

OL4 4LY

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system
• Process all incoming and outgoing mail.
• Action information received via email and fax.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, faxes and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Skills and Attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the
• telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of
• work.
• An understanding, acceptance & adherence to the need for strict
• confidentiality.
• Able to work without direct supervision and determine own work
• priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the
• Practice, within gtd healthcare and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

Hattersley Group Practice

Hattersley

Hyde

Greater Manchester

SK14 3EH

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provision of care & service delivery

• Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services.
• Provide all GP services required as part of the GMS Contract held between gtd healthcare and commissioners.
• Undertake all necessary and relevant paperwork associated with the provision of medical services.
• Operate as part of a wider networked clinical team with partner practices for peer development, peer support and provision of relevant services.
• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice.
• Provide support to other clinical professionals within the practice, e.g. Advanced Nurse Practitioner, practice nurses.

Clinical and service development

• Support the achievement of QOF targets, taking a lead on a specific clinical area where appropriate.
• Actively participate in the development of services in the practices that meet the needs of the practices patient population and maximise the opportunities of new enhanced services.
• Work as an integral member of the practice team, contributing to the efficient and effective running of the practice.
• Support, where necessary, the implementation of change within the practice.
• Undertake clinical audits as required.
• Participate in individual and practice reviews as a part of incident or complaints management process.

Development and training

• Participate in an ongoing personal and professional development programme including annual appraisal and supervision.
• Ensure that mandatory training is completed within agreed timescales.
• Where appropriate, undertake the North West Deanery basic trainers course and work with the practice and management teams to either enable practice training status to be achieved or maintain training status.
• Support the development of gtd healthcare becoming a beacon training organisation.

Corporate responsibilities

• As an employee of gtd healthcare comply with all corporate and clinical policies and protocols.
• Ensure that mandatory training in complete and updated within the appropriate timescales.
• Where appropriate, engage in the management and resolution of complaints and incidents and significant events.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• In practice as a General Practitioner/ locum practitioner. Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF).

Desirable

• Experience of supporting service change.
• Experience of team leadership.

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 1 of the General and Specialist Medical Practice Order 2003.
• Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT).
• Currently on a performers list and not suspended from that list or from the medical register.
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) or have 5 yrs experience as a full time GP with a demonstrable commitment to quality practice.

Desirable

• GP Trainer.

Skills and Attributes

Essential

• Understand the health and social needs of a local practice patient population.
• Commitment to personal and professional development. Commitment to education and training.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Excellent record keeping skills.
• Understanding of the current issues and challenges facing primary care.
• Imaginative approach to problem solving and provision of services.

Desirable

• Provision of enhanced services, e.g. minor surgery or family planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Gordon Street Medical Centre

Gordon Street

Ashton-under-lyne

Lancashire

OL6 6PR

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system.
• Process all incoming and outgoing mail.
• Action information received via email and fax.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, faxes and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software e.g. EMIS, Docman, accurx.

Skills and Attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the Practice, within gtd healthcare and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

New Bank Health Centre

339 Stockport Road

Manchester

M12 4JE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provision of care & service delivery

• Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services.
• Provide all GP services required as part of the GMS contract held between gtd healthcare and commissioners.
• Undertake all necessary and relevant paperwork associated with the provision of medical services.
• Operate as part of a wider networked clinical team with partner practices for peer development, peer support and provision of relevant services.
• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice.
• Provide support to other clinical professionals within the practice, e.g. advanced nurse practitioner, practice nurses.

Clinical and service development

• Support the achievement of QOF targets, taking a lead on a specific clinical area where appropriate.
• Actively participate in the development of services in the practices that meet the needs of the practices patient population and maximise the opportunities of new enhanced services.
• Work as an integral member of the practice team, contributing to the efficient and effective running of the practice.
• Support, where necessary, the implementation of change within the practice.
• Undertake clinical audits as required.
• Participate in individual and practice reviews as a part of incident or complaints management process.

Development and training

• Participate in an ongoing personal and professional development programme including annual appraisal and supervision.
• Ensure that mandatory training is completed within agreed timescales.
• Where appropriate, undertake the north west deanery basic trainers course and work with the practice and management teams to either enable practice training status to be achieved or maintain training status.
• Support the development of gtd healthcare becoming a beacon training organisation.

Corporate responsibilities

As an employee of gtd healthcare comply with all corporate and clinical policies and protocols.

• Ensure that mandatory training in complete and updated within the appropriate timescales.
• Where appropriate, engage in the management and resolution of complaints and incidents and significant events.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• In practice as a General Practitioner / locum practitioner.
• Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF).

Desirable

• Experience of supporting service change.
• Experience of team leadership.

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003.
• Not subject to suspension under section 41A of the Medical Act 1983.
• Qualified General Practitioner (completed certificate of Completion of Training CCT).
• Currently on a performers list and not suspended from that list or from the medical register.
• Accredited as a member of the Royal College of General Practitioners (MRCGP) or have 5 yrs experience as a full time GP with a demonstrable commitment to quality practice.

Desirable

• GP Trainer.

Skills and Attributes

Essential

• Understand the health and social needs of a local practice patient population.
• Commitment to personal and professional development.
• Commitment to education and training.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Excellent record keeping skills.
• Understanding of the current issues and challenges facing primary care.
• Imaginative approach to problem solving and provision of services.

Desirable

• Provision of enhanced services, e.g. minor surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Bank Health Centre

339 Stockport Road

Manchester

M12 4JE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess, order and interpret investigations, undertake practical procedures, diagnose, plan, implement and evaluate treatment / interventions and care for patients presenting with undifferentiated diagnosis.
• Clinically examine and assess patient needs from a physiological, psychological and social perspective, and plan clinical care accordingly.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• To demonstrate a level of clinical practice that reflects agreed policies, protocols and guidelines.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Support patients and their families to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care where appropriate.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients and or their families are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Deliver care according to NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Ensure professional revalidation requirements are met.
• Participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• Utilise the audit cycle as a means of evaluating the quality of the work and implementing improvements where required.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Work with senior staff in identifying any areas of improvement in response to patient feedback relating to health care provision and the effectiveness of care.
• Support and participate in shared learning across the organisation and wider organisation.
• Work with the Advanced Practitioners to assess the impact of policy implementation on care delivery.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.

Non-Medical- Prescribing

• If you are employed in a prescribing capacity, you must only do this if qualified and competent to do so. This applies to those practitioners with V300 qualification, who have active registration with the NMC or the practitioners professional regulatory body.
• With relevant training, authorisationand experience, practitioners may be trained to use a set of specific patient group directions (PGD's). These are applicable only to nominated, authorised and competent practitioners who have undertaken training in this sphere of practice.
• You must maintain your knowledge and skills with regards to prescribing and administration of drugs, keeping up to date with any changes, alerts, recalls and other reasonable professional knowledge.

Leadership Personal and People Development

• Contribute to the professional development of the clinical workforce in collaboration with the Clinical Service Managers and Head of Nursing
• Participate in staff development to maximise individual potential, provide clinical supervision, always acting as a positive role model.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage reflective practice within the team demonstrating a positive and supportive approach.
• Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centred care.
• Participate in teamwork and a corporate approach to decision making.
• Ensure the team maintains high quality standards for the environment, medical equipment and infection control issues in line with the area of work, gtd healthcare and CQC standards.
• Ensure the team implements and maintains national and organisational governance standards.

Corporate Responsibility

• Understand own role and scope and identify how this may develop over time.
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
• Work within clear referral procedures to meet patient need.
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.
• Work with others to clearly define values, direction and policies impacting upon care delivery.
• Discuss, highlight and work with the team to create opportunities to improve patient care.
• To work as part of the team to help deliver specifically identified services or projects as agreed with the organisations management team.
• Agree plans and outcomes by which to measure success.

Management of Risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Managing Information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.
• Review and process data in order to ensure easy and accurate information retrieval for monitoring and audit processes.

Learning and Development

• Undertake mentorship for more junior staff, assessing competence against set standards.
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences).
• Assess own learning needs and undertake learning as appropriate.
• Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Person Specification

Qualifications

Essential

• Registered RGN with primary care experience.
• Cytology trained.
• Immunisation trained.
• Spirometry trained.

Desirable

• Non Medical Prescriber.
• Ideally possess a degree qualification.

Skills & Attributes

Essential

• Ensure the organisations values are embedded within all core activity so that everyone meets our values within their day-to-day work. Autonomous Senior Clinical Practitioner.
• Practice management of patients with chronic diseases.
• Management of patients with complex needs.
• Excellent communication skills, written and verbal.
• Negotiation and conflict management skills.
• Ability to work proactively within a team.
• Dealing with complex and challenging clinical consultations. Understanding of responsibilities under CQC standards.
• Change Management.
• Resource Management.
• Highly motivated and enthusiastic in role.
• Ability to work flexibly.
• Flexibility to work within all gtd areas.

Desirable

• Clinical leadership skills.
• Teaching and mentorship in a clinical setting.

Experience

Essential

• Accountability of own role and other roles in a practitioner-led service.
• Chronic disease management experience.

Desirable

• Experience of leading/managing quality improvement.
• Clinical supervision training and experience.
• Experience of working with diverse populations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Hattersley Group Practice

Hattersley Road East

Hyde

Greater Manchester

SK14 3EH

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key duties and responsibilities

• Act as a first point of contact for academy queries, managing inboxes and responding promptly.
• Provide administrative support across academy activities and projects.
• Coordinate and distribute academy communications, including newsletters and resources.
• Maintain and manage the LMS, including user setup, profile management and updates.
• Ensure data accuracy and alignment with organisational training requirements.
• Support system troubleshooting and liaise with external providers.
• Produce regular reports on training compliance, learner activity and performance.
• Support training needs analysis and workforce development planning.
• Coordinate internal and external training sessions, including logistics, bookings, learner communications and attendance tracking.
• Liaise with facilitators, educators and training providers to support effective delivery.
• Organise induction programmes, workshops and events.
• Provide practical support for training delivery (e.g. room setup, resources and technical assistance).
• Administer study leave and training participation records in line with policy.
• Support the evaluation of training through feedback and outcomes data.
• Coordinate learner pathways, including placements, apprenticeships, traineeships and work experience.
• Provide administrative support to apprenticeship and trainee programmes.
• Maintain learner records, competencies and audit trails.
• Support onboarding, compliance checks and documentation.
• Schedule supervision sessions, reviews and learner meetings.
• Manage learner queries, escalating as appropriate.
• Support learner feedback and continuous improvement processes.
• Support engagement with education providers, NHS partners and external stakeholders.
• Coordinate partnership meetings, communications and follow-up actions.
• Maintain accurate stakeholder records and contact information.
• Support the promotion and development of academy partnerships.
• Contribute to collaborative working across teams and ongoing projects.
• Maintain audit, quality assurance and compliance processes.
• Ensure accurate documentation and records for training and learner activity.
• Support reporting for internal and external reviews or inspections.
• Assist with maintaining policies, procedures and guidance.
• Support administration of training-related financial processes.
• Provide comprehensive administrative support to governance meetings and forums (including agendas, minutes and action tracking).
• Attend relevant meetings and forums, contributing to discussions and outputs as required.
• Monitor, track and follow up on actions arising from meetings, ensuring timely completion.
• Maintain academy communication channels (e.g. newsletters, extranet, social platforms).
• Ensure learning materials are up to date and accessible.
• Support promotional and engagement activities in collaboration with corporate teams.
• Maintain accurate records in line with GDPR and organisational policies.
• Promote equity, diversity and inclusion.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Good standard of education, including GCSE Maths and English (or equivalent).

Desirable

• Relevant qualification in business administration, learning and development, or education.

Experience

Essential

• Experience working in an administrative or office-based role, ideally in learning or education.
• Experience supporting the coordination of training activities, events and learner programmes (e.g. placements or apprenticeships).

Desirable

• Experience liaising with external partners or stakeholders.
• Experience working in a healthcare or NHS setting.

Skills and attributes

Essential

• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise and manage multiple priorities.
• Good IT skills, including Microsoft Office, systems and LMS.
• Ability to work both independently and collaboratively.
• High level of accuracy and attention to detail.
• Professional, responsive and learner-focused approach.
• Ability to handle sensitive and confidential information appropriately.

Desirable

• Confidence supporting training sessions, events and learner activity.
• Interest in learning, development, education or workforce development.

Employer details

Employer name

Gtd Healthcare

Address

New Century House

Progress Way Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provision of care & service delivery

• Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services.
• Provide all GP services required as part of the GMS Contract held between gtd healthcare and commissioners.
• Undertake all necessary and relevant paperwork associated with the provision of medical services.
• Operate as part of a wider networked clinical team with partner practices for peer development, peer support and provision of relevant services.
• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice.
• Provide support to other clinical professionals within the practice, e.g. Advanced Nurse Practitioner, practice nurses.

Clinical and service development

• Support the achievement of QOF targets, taking a lead on a specific clinical area where appropriate.
• Actively participate in the development of services in the practices that meet the needs of the practices patient population and maximise the opportunities of new enhanced services.
• Work as an integral member of the practice team, contributing to the efficient and effective running of the practice.
• Support, where necessary, the implementation of change within the practice.
• Undertake clinical audits as required.
• Participate in individual and practice reviews as a part of incident or complaints management process.

Development and training

• Participate in an ongoing personal and professional development programme including annual appraisal and supervision.
• Ensure that mandatory training is completed within agreed timescales.
• Where appropriate, undertake the North West Deanery basic trainers course and work with the practice and management teams to either enable practice training status to be achieved or maintain training status.
• Support the development of gtd healthcare becoming a beacon training organisation.

Corporate responsibilities

• As an employee of gtd healthcare comply with all corporate and clinical policies and protocols.
• Ensure that mandatory training in complete and updated within the appropriate timescales.
• Where appropriate, engage in the management and resolution of complaints and incidents and significant events.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• In practice as a General Practitioner/ locum practitioner. Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF).

Desirable

• Experience of supporting service change.
• Experience of team leadership.

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 1 of the General and Specialist Medical Practice Order 2003.
• Not subject to suspension under section 41A of the Medical Act 1983 Qualified General Practitioner (completed certificate of Completion of Training CCT).
• Currently on a performers list and not suspended from that list or from the medical register.
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) or have 5 yrs experience as a full time GP with a demonstrable commitment to quality practice.

Desirable

• GP Trainer.

Skills and Attributes

Essential

• Understand the health and social needs of a local practice patient population.
• Commitment to personal and professional development. Commitment to education and training.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Excellent record keeping skills.
• Understanding of the current issues and challenges facing primary care.
• Imaginative approach to problem solving and provision of services.

Desirable

• Provision of enhanced services, e.g. minor surgery or family planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Guide Bridge Medical Practice

Guide Lane

Manchester

M345HY

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Experience

Essential

• Experience of working as senior clinician.
• Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses.
• Experience of working in an unscheduled care service.
• Experience of having worked in Primary Care.

Skills and Attributes

Essential

• Advanced clinical practice skills and competence.
• Management and treatment of patients with acute exacerbation of long-term conditions.
• Management of patients with complex needs.
• Clinical examination skills and competence.
• Clinical leadership skills and competence.
• Communication skills, both written and verbal.
• Negotiation and conflict management skills.
• Change management experience and evidence.
• Highly motivated.
• Flexibility.
• Enthusiasm.
• Team Player.

Desirable

• Teaching and mentorship in a clinical setting.
• Resource Management.

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Gordon Street Medical Centre

171 Mossley Road

Ashton-under-lyne

Lancashire

OL6 6NE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Skills and attributes

Essential

• Advanced clinical practice skills and competence. Management and treatment of patients with acute exacerbation of long-term conditions. Management of patients with complex needs. Clinical examination skills and competence. Clinical leadership skills and competence. Communication skills, both written and verbal. Negotiation and conflict management skills. Change management experience and evidence. Highly motivated. Flexibility. Enthusiasm. Team Player.

Desirable

• Teaching and mentorship in a clinical setting. Resource Management.

Experience

Essential

• Experience of working as senior clinician. Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses. Experience of working in an unscheduled care service. Experience of having worked in Primary Care.

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Ashton Primary Care Centre

193 Old Street

Ashton-under-lyne

Lancashire

OL6 7SR

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your scope of clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Corporate Responsibility

• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.
• Prioritise own workload and ensure effective time-management.
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
• Discuss, highlight and work with the team to create opportunities to improve patient care.

Management of Risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
• Apply infection-control measures within the organisation according to local and national guidelines.

Managing Information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.
• Review and process data in order to ensure easy and accurate information retrieval for monitoring and audit processes.

Learning and Development

• Undertake mentorship where appropriate.
• Undertake appropriate supervisor and assessor training, such as Greater Manchester Training Hub (GMTH) Standards for Supervision and Assessment (SSSA) or NHS Enabling Effective Learning Environments in order to act as a qualified assessor and supervisor for internal and external learners and trainees.
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences).
• Assess own learning needs and undertake learning as appropriate.
• Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Person Specification

Qualifications

Essential

• Advanced clinical practice skills and competence.
• Management of patients with complex needs.
• Clinical examination skills and competence.
• Clinical leadership skills and competence.
• Communication skills, both written and verbal.
• Negotiation and conflict management skills.
• Change management experience and evidence.
• Highly motivated.
• Flexibility.
• Enthusiasm.
• Team Player.

Desirable

• Desirable
• Teaching and mentorship in a clinical setting.
• Resource Management.

Experience

Essential

• Registered health care professional, including first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.
• Experience working in an Urgent Care/Primary care setting

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Criteria

Essential

• Experience of working as senior clinician.
• Experience of autonomous practice.
• Experience of leading/managing quality improvement.
• Experience of having worked in Primary and Urgent Care.

Desirable

• Experience in leading/managing a team.
• Experience of working in an unscheduled care service/primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

City Health Centre Walk-in Service

2nd Floor, Boots The Chemist, 32 Market Street

Manchester

M1 1PL

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)