Job summary

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we currently have availability for both day and night shifts, giving you the flexibility to find a working pattern that fits around your life.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm

Main duties of the job

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

About us

Join the HUC Family and Enjoy Exceptional Benefits That Truly Make a Difference!

?Exclusive Discounts:Unlock amazing savings on shopping, travel, and entertainment through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

?NHS Pension Scheme:Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

?Wellbeing Support:Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

?Recognition and Rewards:Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

?Financial Perks:Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.

?Career Growth:Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.

?Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job summary

We're looking for a highly motivated and detail-oriented People Operations Coordinator to join our fast-paced People Operations Team. In this pivotal role, you'll play a key part in delivering efficient, high-quality operational HR support, with a strong focus on exceptional customer service.

The ideal candidate is a confident communicator, solutions-focused, and always one step ahead when it comes to supporting our people and processes. If you're passionate about people and ready to make a meaningful impact in a purpose-driven organisation, we'd love to hear from you.

Main duties of the job

Support the Employee Lifecycle: Assist People & Culture Business Partners with processes across the employee lifecycle, including recruitment, onboarding, employee relations, and general People administration.

Manage Onboarding & Compliance: Coordinate onboarding tasks such as drafting contracts, conducting compliance checks, and maintaining regular communication with new hires and relevant teams.

Liaise with Stakeholders: Build strong relationships with hiring managers, external compliance providers, and internal teams to ensure seamless People operations.

Drive Continuous Improvement: Identify and implement opportunities to improve People processes and enhance service delivery.

Maintain and Develop HR Systems: Ensure People systems are regularly updated, accurate, and continuously improved to support operational needs.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!

Job summary

The Primary and Urgent Care Senior Service Manager (SSM) will be responsible for both leading the delivery of services within the HUC Primary and Urgent Care portfolio.

The SSM will provide senior operational and strategic leadership across primary and urgent care services, deputising for the Head of Service in their absence and acting as a key decision-maker in the day-to-day and longer-term running of the service.

The postholder will ensure the delivery of safe, high-quality, patient-centered care that meets national standards, regulatory requirements, and local commissioning intentions. They will work closely with clinical leads, commissioners, and partner organisations to drive service improvement, manage performance and finances, and lead a multidisciplinary workforce through change and growth.

This role combines hands-on operational management with strategic input into service design, ensuring the service remains responsive, resilient, and continuously improving in a demanding and fast-paced environment.

Main duties of the job

• Line manage Assistant Service Managers ensuring effective supervision, appraisal, and professional development.
• Lead in disciplinary, grievance, and performance management processes as needed.
• Ensure day-to-day operational delivery of primary and urgent care services against contractual and quality standards.
• To identify and address areas of poor performance, ensuring recovery plans are drafted
• Ensure compliance with CQC standards and lead on inspection readiness
• Support budget management for the service area, identifying efficiencies and managing variances
• Contribute to the strategic development of primary and urgent care services in line with local and national policy direction (e.g. Integrated Care System priorities).
• Lead recruitment, retention, and workforce development initiatives to maintain a skilled and motivated workforce.

About us

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Job summary

The Clinical Director for Face to Face Care will provide dynamic, strategic leadership to ensure the delivery of safe, effective, and high-quality patient care across HUC's clinical services. This is a pivotal senior role for an experienced GP leader who thrives on shaping clinical strategy, driving performance, and inspiring multidisciplinary teams.

Working closely with operational and executive colleagues, you will ensure services are clinically robust, financially sustainable, and aligned with organisational goals. You will lead a team of Lead GPs, fostering a culture of excellence, learning, and innovation while maintaining the highest professional and governance standards.

This post offers a unique opportunity to influence the future of urgent and primary care delivery across diverse communities, representing HUC at senior system levels and driving continual improvement to enhance patient outcomes and staff experience.

Main duties of the job

As aClinical Director, you will:

• Provide visible, cross-site clinical leadership and accountability for service quality, safety, and effectiveness.

• Lead, mentor, and line manage Lead GPs, supporting recruitment, retention, and professional development.

• Collaborate with operations to deliver services that meet KPIs, clinical outcomes, and strategic objectives.

• Support governance, safeguarding, and patient experience teams to ensure regulatory and ethical compliance.

• Drive continuous improvement through clinical audit, learning dissemination, and quality enhancement.

• Represent HUC with commissioners and system partners, contributing to innovation and new service mobilisation.

• Participate in clinical rotas and on-call duties, offering expert support and leadership in real time.

About us

In return for your dedication and commitment to our values, we offer:

Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!

NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.

Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.

Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.

Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.

Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.