Job description

Job responsibilities

Job Description:

Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care.

Support patients to utilise decision aids in preparation for a shared decision-making conversation.

Holistically bring together all of a persons identified care and support needs, and explore options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person.

Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.

Support people to take up training and employment, and to access appropriate benefits where eligible.

Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure.

Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level.

Explore and assist people to access personal health budgets where appropriate.

Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals.

Support the coordination and delivery of MDTs.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent level of knowledge in office procedures
• Experience of working under own direction
• Experience in a patient focused environment
• Evidence of experience in wide range of administrative systems and software programmes
• Experience of planning and organising complex meetings/agendas
• Evidence of working with IT systems
• Evidence of ability to support collation and analysis of data
• Excellent verbal and written skills
• Ability to provide and receive complex information
• Excellent interpersonal skills
• Demonstrable ability to show kindness and compassion
• Demonstrate ability to reflect and learn from situations
• Identifies difficulties as challenges and works with others to identify solutions
• Demonstrates co-operative team working and awareness of the roles of other professionals
• Able to work on own initiative, organising and prioritising own workload to set deadlines
• Ability to adapt and change approach as circumstance dictates
• Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work
• Understanding of and commitment to equality of opportunity and good working relationships
• An ability to maintain confidentiality and trust
• Can do attitude, able to maintain positivity in the face of adversity
• Good time keeping

Desirable

• Experience of supporting service improvement
• Previous experience in NHS, Primary Care, Local Authority role
• Experience of using a medical software package e.g. SystemOne and EMIS Web
• Proven track record of effective use of networking and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haslington Surgery

Address

Crewe Road

Haslington

Crewe

Cheshire

CW1 5QY

United Kingdom

Job description

Job responsibilities

Job responsibilities:

• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Cytology
• Wound care / ulcer care/Doppler
• Removal of Sutures
• New Patient Medicals/Urinalysis
• Travel Clinic
• ECGs
• Asthma/Peak Flow Readings/Spirometry
• Venepuncture
• Hypertension Management
• Ear syringing
• Routine immunizations/Childhood immunisations
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Assisting GPs with minor surgery and coil fittings
• Requesting pathology tests, for example urine culture, swabs
• Interest in Diabetes or Coronary Heart Disease and Contraception.
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate
• Other tasks will include
• Clean and sterilise equipment using autoclave monitoring autoclave
• Maintaining and cleaning equipment used by the nurses and GPs
• Maintaining GP and Nurses rooms, stocking and rotating items as required
• Chaperoning and assisting patients who are being examined by another clinician.
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Maintain stock of waiting room leaflets as instructed by partners and Practice Manager
• Ordering of Health Promotion Literature
• Ordering of stock from the District Hospital
• Ordering of vaccinations to maintain stock levels
• Participation in administrative systems in the Practice
• At all times there will be a need to maintain accurate records
• A duty to advise senior nurses of potential problems or errors within a range of assigned tasks
• Attend and participate in any Practice meetings when required.
• On occasion there may be a requirement to undertake home visits
• Any other delegated duties appropriate to the post

Person Specification

Qualifications

Essential

• -Registered Nurse (Nursing and Midwifery Council)
• -Has evidence of working at the relevant level of practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
• -Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• -Experience with chronic disease management
• -Experience of working autonomously
• -Experience of infection prevention and control measures
• -Experience of managing elderly and housebound patients
• -Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
• -Request pathology tests and process the results, advising patients accordingly
• -Understanding of the importance of evidence-based practice
• -Ability to promote best practice regarding nursing matters
• -Ability to work within own scope of practice and understand when to refer to GPs
• -Good clinical system IT knowledge and an ability to record accurate clinical notes
• -Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• -Understanding of safeguarding adults and children
• -Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• -Effectively able to communicate and understand the needs of the patient
• -Effective time management (planning and organising)
• -Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• -Understand the requirement for PGDs and associated policy

Desirable

• -Mentor or teaching qualification
• -Family planning qualification
• -Experience of quality initiatives, i.e., benchmarking
• -An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners
• -Broad knowledge of clinical governance
• -Knowledge of public health issues in the local area
• -Awareness of issues within the wider health arena and knowledge of health promotion strategies
• -Knowledge of national standards that inform general practice (NSF NICE guidelines)
• -Demonstrate personal accountability, emotional resilience and work well under pressure

Experience

Essential

• -Experience of working within a nursing team
• -Experience of dealing with vulnerable patients

Desirable

• -Experience of working in primary care
• -Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haslington Surgery

Address

Crewe Road

Haslington

Crewe

Cheshire

CW1 5QY

United Kingdom