Job description

Job responsibilities

Job Responsibilities:

Clinical Nursing Practice

• Work as part of a multi-disciplinary team to deliver safe and high-quality care.
• Carry out annual review of patients with Diabetes including medication review and improve access for this cohort to physical health interventions.
• Work with the MDT to support and advise the practice team in triage, assessment and treatment of patients needing support with their Diabetes
• Carries out clinical nursing practice at an advanced level using expert clinical skills, critical judgements & knowledge to deliver appropriate and safe care.

Delivery of care in line with NSF, NICE guidelines and evidence-based care

• Perform specialist assessment of Diabetic patient needs and make referrals as necessary to other members of the primary and secondary health care teams as appropriate.

Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.

• Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within the scope of qualified practice.
• Participate in regular review of prescribing practice with prescribing mentor.
• Manage Diabetic patients care, including drug and non-drug-based treatment methods, and formulate this into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g., blood tests.

• Review and treat patients in practice premises or their own home who require medical attention/review and/or refer to appropriate agency.
• Refers patients to other members of the multi-disciplinary practice teams, secondary care organisations and other organisations as necessary.

Care Management

Communicate confidential and sensitive information to patients, relatives and carers in relation to their condition.

Work closely with colleagues in specialist community Diabetes services to ensure smooth transitions between teams and services and facilitate an improved access to evidence-based interventions

Work closely with, and provide day to day support and guidance to, the Care Co-ordinators and Health Coaches to connect patients to appropriate community and voluntary sector support.

Facilitate Diabetic assessments in practice and support the practice team in accessing appropriate level of services.

Provide highly specialised care advice beyond the scope of normal Nursing practice e.g. care treatment plans, making referrals as appropriate (including fast track referrals).

Contribute to local and national practice targets clinical remit e.g. QOF, prescribing incentive scheme, National benchmarking.

To monitor and meet care outcomes against standards and recommend or initiate changes as necessary.

Health Improvement

Management of health screening programmes and ensures other team members are aware of health priorities and screening objectives and programmes.

Innovation in practice to meet ongoing demands on the practices delivery of care.

Improve health outcomes for patients by introducing new developments, and can demonstrate them as reports and presentations where appropriate.

Supports practitioners in reporting the practice population to promote health improvement and disease prevention.

Makes referrals to appropriate agencies (statutory and voluntary) where necessary

Providing assessment, screening services, health education advice:

These may include (but not restricted to);

• Diabetic Reviews
• Blood pressure check/reviews
• Medication Reviews

Administration and professional responsibilities

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

• Participate in the administrative and professional responsibilities of the practice team
• Accurate and legible notes of all consultations and treatments are recorded in the patients notes
• Ensure clinical systems kept up to date, recording and/or amending accurate details
• Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
• Attend and participate in practice, diabetes and nurse meetings as required
• Restocking and maintenance of clinical areas and consulting rooms as required.

Training and personal development

• Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level.
• Training needs will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice.

Assess effectiveness of care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation.

Contribute to the identification and assessment of learning needs of staff and other professionals and assist in planning effective programmes of education.

• Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate.

• Act as a mentor for junior staff, assessing competence against set standards.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work and ensure own educational commitment is at least sufficient to maintain revalidation requirements.
• Develop and maintain a Personal Learning Plan.
• Regularly participate in clinical supervision.

Leadership personal and people development

• Act as a clinical leader in the delivery of practice nursing services ensuring that the needs of the patient are a priority
• Support staff development in order to maximise potential
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice
• Critically evaluate and review innovations and developments that are relevant to the area of work
• Work with practice management/Lead Nurse to ensure sufficient staffing to provide a safe service, and that staff have the appropriate ability, quality and skill-mix to meet current and future service delivery
• Take part in recruitment processes where appropriate.
• Maintain effective communication and active involvement in the planning and processes of practice-based commissioning or similar initiatives
• Promote the role of the Diabetes Specialist Nurse in General practice.

Management Duties

• Develop and maintain practice policies and protocols for Diabetes with Senior Specialist Nurse.
• Ensure agreed practice audits are carried out.
• Ensure the Lead Nurse/Hub/Zone managers are aware of any matters arising or problems / potential problems
• Ensure all surgery-produced nursing leaflets are kept up to date

Person Specification

Qualifications

Essential

• Registered Nurse at level 1
• Post-registration diabetes-related course at level 3
• Postgraduate qualification

Desirable

• Degree / Masters in diabetes

Knowledge & Skills

Essential

• Understanding the importance of evidence-based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understand when to refer to GPs Understanding of infection prevention and control measures
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Understand the requirement for PGDs and associated policy

Desirable

• -

Experience

Essential

• Previous experience as a Diabetic Nurse Specialist
• Independent Nurse Prescriber
• Experience of working in a Primary Care environment

Desirable

• Initiation of insulin and management
• GLP1 initiation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Health and Beyond

Address

Acocks Green Medical Centre

999 Warwick Road

Birmingham

West Midlands

B27 6QJ

United Kingdom

Employer's website

https://healthandbeyond.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties & Responsibilities

The post holder will:

Oversee day to day operations of the reception workforce, reinforcing training and efficiencies.

Supervise the day to day operations of Online Triage, monitor and manage incoming patient requests via Accurx Patient Triage.

Collaborate with other Supervisors to produce efficient audits of Online Triage data for analysis.

Ensure timely resolution of requests, including remote advice, appointment booking, or signposting.

Review rota/workforce ratio to ensure workflows are able to be carried out.

Organise and oversee clinical rotas, planning for absences including arranging locum cover when required.

Carry out audits on staff and other statistics required.

Support in providing on-going training, appraisals and reviews.

Confirm staff training completion for non-clinical staff in line with practice needs.

Manage Clarity Teamnet annual leave sign off and sick leave/return to work/following absence policy.

Arrange Practice meetings, agendas and minute when required.

Maintain morale communication and workforce efficiency levels.

To ensure appraisals are undertaken in a timely manner for practice personnel, direct reports and other team members across the practice and ensure mandatory training is completed

Support and mentor staff, both as individuals and as team members

Work as part of a team with the operational arm of the organisation and other teams to collectively achieve objectives set by the leadership team

Completing or overseeing monthly Health & Safety inspections of the premise and follow the reporting pathways, liaising with the Quality Assurance Manager when necessary.

Knowledge, Skills and Experience Required

Previous General practice Experience

Experience of dealing with the public/patients

Experience of working effectively in a busy environment

Excellent communication skills & attention to detail

Excellent keyboard and communication skills

Ability to assist the organisation of reception team and prioritise workflow.

Person Specification

Qualifications

Essential

• Professional Qualifications:
• oGCSE Maths and English minimum
• oPrimary Care Courses, development sessions evidence or apprenticeships for Supervisory responsibilities
• oRelevant experience or supervisory training qualification

Desirable

• Experience:
• oDemonstrated experience in primary care or general practice (no less than 2 years preferably 5 years)
• oPrior supervisory or leadership role in a clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Health and Beyond

Address

Swan Medical Centre

4 Willard Road

Yardley

West Midlands

B25 8AA

United Kingdom

Employer's website

https://healthandbeyond.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

We are in a position to advertise for a salaried GPs to join a well-established team of Healthcare Professionals.

We are a GMS practice and provider of excellent clinical services to a population of 8000 plus and growing.

Essential Requirements

We are looking for Salaried GPs, ideally currently within a GP Practice, Urgent Care, recently qualified or other appropriate clinical settings to cover triage on Thursdays. Applicants must have current UK professional registration.

About the role

As a salaried GP you will be working within a cohesive team of fully supportive staff enabling you to focus on the quality of care of your patients, with a strong training ethos.

Duties within the role:

1. Undertake consultations with a range of patients as an autonomous practitioner taking a history, carrying out physical examination, and use clinical knowledge and judgement to identify potential diagnosis.

2. Utilise clinical knowledge and experience to provide competent care to meet the health and social care needs of patients.

3. Ensure all treatment provided are based on evidence and best practice.

4. Assist in clinical audit and the setting and monitoring of service standards.

5. Keep accurate and up-to-date records of patient consultations using appropriate clinical software.

6. Prescriptions.

7. Looking at blood test results.

8. Full triage responsibility

Key Information:

1. Innovation and development of services.

2. High QOF, KPIs and Enhanced Services targets consistently achieved.

3. All sites use EMIS Web clinical system and Docman 10.

4. Integrated telephony

5. Successful track record of additional service delivery as part of the local GP network, including Primary Care Network and other bespoke services.

What we are looking for:

1. Ideal candidates will be GPs who will hold the appropriate qualification

2. The successful candidate will require effective communication, clinical and problem-solving skills and be self-motivated.

3. Within this position you will be required to demonstrate reliable clinical reasoning and have a positive enthusiastic approach to working within our multi-disciplinary team.

4. Deliver against all GMS requirements

What we can offer you:

1. We offer a competitive salary (indemnity fees paid in addition to salary

2. A tailored comprehensive induction programme and we provide a supportive working environment with an appropriate on call clinician for support and advice.

3. We also offer highest possible governance support, an excellent working environment

4. NHS Pension, maternity, sick and injury benefits

5. 6 weeks Annual Leave + 8 Public holidays

Workload Support:

Support from highly efficient and organised clinical, operational and HR teams which includes:

1. GPs

2. Practice Nurses

3. ANPs for face to face, triage and for visiting patients and coordinating care plans

4. Health Care Assistants

5. First Contact Practitioners

6. Clinical Pharmacists

7. Dedicated Back Office Team

8. Dedicated HR Team

9. IT team to support all clinicians

10. A diverse clinical team means that you will see the most relevant patients and benefit from reduced levels of paperwork.

Personal Development

1. Peer support and mentoring

Role Specific Competencies

1. Knowledge of Microsoft programmes.

2. Knowledge of systemone Clinical System

3. Reliable

4. Proactive and have a drive for success.

5. Planning and prioritising ones workload.

6. Flexibility and Adaptability.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• 1.Ideal candidates will be GPs who will hold the appropriate qualification
• 2.Knowledge of Microsoft programmes.
• 3.Knowledge of EMIS Clinical System.
• 4. Professional registration needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Health and Beyond

Address

Swan Medical Centre

4 Willard Road

BIRMINGHAM

B25 8AA

United Kingdom

Employer's website

https://healthandbeyond.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Job purpose/summary:

This is a full time 37.5 hour a week role, Mon - Fri 8am - 6.30pm fully flexible.

To be responsible for the provision of an efficient, comprehensive secretarial and administrative support service to the Practice. To ensure that total confidentiality is maintained in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant.

Good communications are extremely important within the Practice, with patients and with outside agencies and you will be expected to help ensure that everyone who comes into contact with it holds the Practice in high regard. Absolute discretion is required in protecting patients confidentiality.

Job Responsibilities:

Core Responsibilities:

Maintain an accurate referrals database

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary

Process referrals using the electronic referral system (ERS)

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms

Record the minutes of meetings

Manage all administrative queries as necessary

Carry out system searches as requested

• Support all clinical staff with general administrative tasks as requested

Other Responsibilities

• To provide a first class secretarial service to the Practice and Patients.
• The efficient processing of referral letters and medical reports. To prioritise all correspondence
• To work with all members of the Practice team to ensure workload is completed in a timely and efficient manner.
• To deal with patient enquiries, exercising initiative with regard to action necessary. The GPs however must make judgement regarding the nature of any case.
• To type all letters required from GP Tasks and process them in accordance with Practice Referral Processes
• Maintain electronic file of document templates, i.e. Hospital referrals, re call letters, etc.
• Effectively operate the Choose and Book Referral system.
• Save all patient correspondence using the Practice EMIS clinical system using read codes where appropriate and to log all referrals for audit purposes.
• Produce monthly referral list for GP peer review

• Liaise with Healthcare Professionals, Patients and other External Organisations to assist with the resolution and administration of queries.
• Maintenance of a Practice Directory for services available to Patients. To include Consultants, Nursing Teams and all other services available outside the practice.
• Action tasks set by clinicians via the clinical systems and email.
• Adhere strictly to practice policies and procedures relating to secretarial processes

Other information:

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• To always act within the NMC Code of Conduct and Scope of Professional Practice
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• /

Desirable

• /

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Health and Beyond

Address

Swan Medical Centre

4 Willard Road

Birmingham

West Midlands

B25 8AA

United Kingdom

Employer's website

https://healthandbeyond.healthcare/ (Opens in a new tab)