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Showing 7 results
Paramedic
Hedena Health Ltd
North East England
Paramedic
Job summary An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advance...
24 day(s) ago
Paramedic
Hedena Health Ltd
North East England
Paramedic
Job summary An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advance...
24 day(s) ago
Proactive Care Team Paramedic
Hedena Health Ltd
North East England
Paramedic
Job summary An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advance...
25 day(s) ago
Proactive Care Team Paramedic
Hedena Health Ltd
North East England
Paramedic
Job summary An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advance...
25 day(s) ago
Social Prescriber
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary You will work closely with GPs and practice teams to manage a caseload of identified patients, ensuring appropriate support is in place and that pa…
1 month(s) ago
Social Prescriber
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary You will work closely with GPs and practice teams to manage a caseload of identified patients, ensuring appropriate support is in place and that pa…
1 month(s) ago
Medicine and Recall Care Coordinator
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
Radiographer
Job summary Are you organised, proactive and passionate about supporting patients to stay healthy and well?
1 month(s) ago
Medicine and Recall Care Coordinator
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
Radiographer
Job summary Are you organised, proactive and passionate about supporting patients to stay healthy and well?
1 month(s) ago
Healthcare Assistant
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary Working under the direct supervision of the Nurse Manager and strictly in accordance with specific Practice guidelines and protocols, the post-hold…
1 month(s) ago
Healthcare Assistant
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary Working under the direct supervision of the Nurse Manager and strictly in accordance with specific Practice guidelines and protocols, the post-hold…
1 month(s) ago
Practice Nurse Lead
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
Radiographer
Job summary Working in accordance with the NMC Code of Conduct, the post-holder will be responsible for ensuring the delivery of safe and effective nursing car…
1 month(s) ago
Practice Nurse Lead
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
Radiographer
Job summary Working in accordance with the NMC Code of Conduct, the post-holder will be responsible for ensuring the delivery of safe and effective nursing car…
1 month(s) ago
Community Health and Wellbeing Worker
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary Were looking for someone who cares about their local community and wants to help people live healthier, happier lives.
1 month(s) ago
Community Health and Wellbeing Worker
Hedena Health Ltd
Berkshire, Buckinghamshire and Oxfordshire, South East England
GP/General Practitioner
Job summary Were looking for someone who cares about their local community and wants to help people live healthier, happier lives.
1 month(s) ago
Posted 24 day(s) ago
Reference: 2412864
Job summary
An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advanced Practitioner. This team is known as the PACT (Proactive Care Team).
We are seeking an enthusiastic and motivated Paramedic/ANP to join our friendly and supportive team establishing an innovative multi-disciplinary way of working that aims to improve the experience and outcomes of primary health care for the most complex patients at Hedena. The project aims to provide an internal multi-disciplinary team (MDT) that brings together GPs, GP trainees, Practice Nurses, Paramedics, Pharmacists, Social Prescribers, Community Health and Wellbeing Workers and a Mental Health Nurse as needed to integrate proactive care for the most vulnerable or at risk of unplanned hospital admission or rapid deterioration of their health.
Main duties of the job
The PACT team further integrates with wider external health and social care networks via weekly MDT meetings within our PCN (Manor surgery) which connect with Oxford City Council, social services, housing services, mental health services, district nursing, OUH care of the elderly and ED services as well as urgent hospital at home services.
This new and innovative approach to patient care, and our ethos of team working and personal/career development, aims to improve health care for the most at need.
The Paramedic/ANP role is one of direct patient care either through telephone assessments, face to face assessments, and will include a significant element of home visiting. This will not replace acute PCVS home visiting service or district nursing service but will complement this and work alongside these services.
We value a proactive attitude, someone who enjoys working with a team and your ability to demonstrate commitment, intelligence and forward thinking.
Initial hours available are up to 3 sessions per week on a fixed term contract until the end of March 2027.
About us
Hedena Health is a large and progressive primary care organisation serving communities across Oxfordshire. We are committed to providing accessible, high-quality healthcare services that place patients at the centre of everything we do.
We are dedicated to creating a positive working environment where staff are supported to develop their skills, contribute new ideas and provide the highest standard of care. Joining Hedena Health offers the opportunity to be part of an innovative and forward-thinking team focused on improving health outcomes for the local population.
Details
Date posted
08 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
A3940-26-0020
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
The core focus of this role will be working within the PACT based at Bury Knowle Health Centre in Headington. The Proactive Care Team work proactively to improve access to healthcare for the practices highest need patients and their families. The team aim to provide support for patients and their families in the community in their own home environment through both short-term health and social care crisis. This can be during acute illness, chronic condition treatment at home, longer-term frailty, end of life care and to help prevent hospital admission. The team provides high quality, person centered clinical care for those living with complex health and social needs, addressing individual needs within a patients own environment. This is achieved by collaborating with all health and social care agencies and integrating with other services across primary and secondary care. This is a collaborative role which works closely with the Proactive Care Team Coordinator and Clinical GP lead.
You will need to provide and maintain a high standard of care to patients and support the Practice with other tasks as needed. This will include assessment, diagnosis, treatment and referral of patients depending on their needs, and with the support of daily GP clinical input.
Job description
Job responsibilities
The core focus of this role will be working within the PACT based at Bury Knowle Health Centre in Headington. The Proactive Care Team work proactively to improve access to healthcare for the practices highest need patients and their families. The team aim to provide support for patients and their families in the community in their own home environment through both short-term health and social care crisis. This can be during acute illness, chronic condition treatment at home, longer-term frailty, end of life care and to help prevent hospital admission. The team provides high quality, person centered clinical care for those living with complex health and social needs, addressing individual needs within a patients own environment. This is achieved by collaborating with all health and social care agencies and integrating with other services across primary and secondary care. This is a collaborative role which works closely with the Proactive Care Team Coordinator and Clinical GP lead.
You will need to provide and maintain a high standard of care to patients and support the Practice with other tasks as needed. This will include assessment, diagnosis, treatment and referral of patients depending on their needs, and with the support of daily GP clinical input.
Person Specification
Qualifications
Essential
- - Full registration as a Paramedic with the Health and Care Professions Council (HCPC) or as ANP with the Nursing and Midwifery Council (NMC).
- - Interest and commitment to providing Proactive Care to vulnerable individuals.
- - Demonstrable commitment to professional and personal development.
- - Experience managing a diverse and constantly changing caseload, prioritising and recognising unwell patients effectively.
- - Experience working with Microsoft windows and Microsoft office applications.
- - Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- - Able to listen, empathise with people and provide person-centred support in a non-judgmental way.
- - Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- - Commitment to reducing health inequalities and proactively working to reach people from all communities.
- - Able to support people in a way that inspires trust and confidence, motivating them to reach their potential.
- - Able to communicate effectively, both verbally and in writing, with a wide range of people
- - Able to identify risk and assess/ manage risk when working with individuals.
- - Understanding of when it is necessary to refer people back to other health professionals/ agencies
- - Able to prioritise and finish work tasks.
- - Able to develop effective working relationships with colleagues within and outside the practice.
- - Personal accountability, emotional resilience and works well under pressure.
- - Ability to analyse and interprets complex/ often incomplete information, preempt and evaluate issues, and recommend an appropriate course of action to address the issues.
- - Able to work flexibly and enthusiastically within a team and to one's own initiative.
- - Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Desirable
- - Non medical prescribing qualification.
- - Working towards an MSc in Advanced Clinical Practice or equivalent
- - Completion of level 6/7 higher education modules in patient assessment/ management of minor illnesses.
- - Completion of additional primary/ urgent care courses such as the College of Paramedics Diploma in Primary and Urgent Care or Royal College of Surgeons Diploma in Urgent Medical Care.
- - Experience working with a multi-disciplinary team.
- - Experience working with Primary Care clinical record systems (e.g EMIS).
- - Experience of working within a primary care setting.
Person Specification
Qualifications
Essential
- - Full registration as a Paramedic with the Health and Care Professions Council (HCPC) or as ANP with the Nursing and Midwifery Council (NMC).
- - Interest and commitment to providing Proactive Care to vulnerable individuals.
- - Demonstrable commitment to professional and personal development.
- - Experience managing a diverse and constantly changing caseload, prioritising and recognising unwell patients effectively.
- - Experience working with Microsoft windows and Microsoft office applications.
- - Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- - Able to listen, empathise with people and provide person-centred support in a non-judgmental way.
- - Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- - Commitment to reducing health inequalities and proactively working to reach people from all communities.
- - Able to support people in a way that inspires trust and confidence, motivating them to reach their potential.
- - Able to communicate effectively, both verbally and in writing, with a wide range of people
- - Able to identify risk and assess/ manage risk when working with individuals.
- - Understanding of when it is necessary to refer people back to other health professionals/ agencies
- - Able to prioritise and finish work tasks.
- - Able to develop effective working relationships with colleagues within and outside the practice.
- - Personal accountability, emotional resilience and works well under pressure.
- - Ability to analyse and interprets complex/ often incomplete information, preempt and evaluate issues, and recommend an appropriate course of action to address the issues.
- - Able to work flexibly and enthusiastically within a team and to one's own initiative.
- - Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Desirable
- - Non medical prescribing qualification.
- - Working towards an MSc in Advanced Clinical Practice or equivalent
- - Completion of level 6/7 higher education modules in patient assessment/ management of minor illnesses.
- - Completion of additional primary/ urgent care courses such as the College of Paramedics Diploma in Primary and Urgent Care or Royal College of Surgeons Diploma in Urgent Medical Care.
- - Experience working with a multi-disciplinary team.
- - Experience working with Primary Care clinical record systems (e.g EMIS).
- - Experience of working within a primary care setting.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 25 day(s) ago
Reference: 2399260
Job summary
An exciting opportunity has become available at Hedena Health to join our Integrated Neighborhood (Proactive Care) Team as a Paramedic or Advanced Practitioner. This team is known as the PACT (Proactive Care Team).
We are seeking an enthusiastic and motivated Paramedic/ANP to join our friendly and supportive team establishing an innovative multi-disciplinary way of working that aims to improve the experience and outcomes of primary health care for the most complex patients at Hedena. The project aims to provide an internal multi-disciplinary team (MDT) that brings together GPs, GP trainees, Practice Nurses, Paramedics, Pharmacists, Social Prescribers, Community Health and Wellbeing Workers and a Mental Health Nurse as needed to integrate proactive care for the most vulnerable or at risk of unplanned hospital admission or rapid deterioration of their health.
Main duties of the job
The PACT team further integrates with wider external health and social care networks via weekly MDT meetings within our PCN (Manor surgery) which connect with Oxford City Council, social services, housing services, mental health services, district nursing, OUH care of the elderly and ED services as well as urgent hospital at home services.
This new and innovative approach to patient care, and our ethos of team working and personal/career development, aims to improve health care for the most at need.
The Paramedic/ANP role is one of direct patient care either through telephone assessments, face to face assessments, and will include a significant element of home visiting. This will not replace acute PCVS home visiting service or district nursing service but will complement this and work alongside these services.
We value a proactive attitude, someone who enjoys working with a team and your ability to demonstrate commitment, intelligence and forward thinking.
Initial hours available are up to 3 sessions per week on a fixed term contract until the end of March 2027.
About us
Hedena Health is a large and progressive primary care organisation serving communities across Oxfordshire. We are committed to providing accessible, high-quality healthcare services that place patients at the centre of everything we do.
We are dedicated to creating a positive working environment where staff are supported to develop their skills, contribute new ideas and provide the highest standard of care. Joining Hedena Health offers the opportunity to be part of an innovative and forward-thinking team focused on improving health outcomes for the local population.
Details
Date posted
07 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
A3940-26-0019
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
The core focus of this role will be working within the PACT based at Bury Knowle Health Centre in Headington. The Proactive Care Team work proactively to improve access to healthcare for the practices highest need patients and their families. The team aim to provide support for patients and their families in the community in their own home environment through both short-term health and social care crisis. This can be during acute illness, chronic condition treatment at home, longer-term frailty, end of life care and to help prevent hospital admission. The team provides high quality, person centered clinical care for those living with complex health and social needs, addressing individual needs within a patients own environment. This is achieved by collaborating with all health and social care agencies and integrating with other services across primary and secondary care. This is a collaborative role which works closely with the Proactive Care Team Coordinator and Clinical GP lead.
You will need to provide and maintain a high standard of care to patients and support the Practice with other tasks as needed. This will include assessment, diagnosis, treatment and referral of patients depending on their needs, and with the support of daily GP clinical input.
Job description
Job responsibilities
The core focus of this role will be working within the PACT based at Bury Knowle Health Centre in Headington. The Proactive Care Team work proactively to improve access to healthcare for the practices highest need patients and their families. The team aim to provide support for patients and their families in the community in their own home environment through both short-term health and social care crisis. This can be during acute illness, chronic condition treatment at home, longer-term frailty, end of life care and to help prevent hospital admission. The team provides high quality, person centered clinical care for those living with complex health and social needs, addressing individual needs within a patients own environment. This is achieved by collaborating with all health and social care agencies and integrating with other services across primary and secondary care. This is a collaborative role which works closely with the Proactive Care Team Coordinator and Clinical GP lead.
You will need to provide and maintain a high standard of care to patients and support the Practice with other tasks as needed. This will include assessment, diagnosis, treatment and referral of patients depending on their needs, and with the support of daily GP clinical input.
Person Specification
Qualifications
Essential
- - Full registration as a Paramedic with the Health and Care Professions Council (HCPC) or as ANP with the Nursing and Midwifery Council (NMC).
- - Interest and commitment to providing Proactive Care to vulnerable individuals.
- - Demonstrable commitment to professional and personal development.
- - Experience managing a diverse and constantly changing caseload, prioritising and recognising unwell patients effectively.
- - Experience working with Microsoft windows and Microsoft office applications.
- - Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- - Able to listen, empathise with people and provide person-centred support in a non-judgmental way.
- - Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- - Commitment to reducing health inequalities and proactively working to reach people from all communities.
- - Able to support people in a way that inspires trust and confidence, motivating them to reach their potential.
- - Able to communicate effectively, both verbally and in writing, with a wide range of people
- - Able to identify risk and assess/ manage risk when working with individuals.
- - Understanding of when it is necessary to refer people back to other health professionals/ agencies
- - Able to prioritise and finish work tasks.
- - Able to develop effective working relationships with colleagues within and outside the practice.
- - Personal accountability, emotional resilience and works well under pressure.
- - Ability to analyse and interprets complex/ often incomplete information, preempt and evaluate issues, and recommend an appropriate course of action to address the issues.
- - Able to work flexibly and enthusiastically within a team and to one's own initiative.
- - Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Desirable
- - Non medical prescribing qualification.
- - Working towards an MSc in Advanced Clinical Practice or equivalent
- - Completion of level 6/7 higher education modules in patient assessment/ management of minor illnesses.
- - Completion of additional primary/ urgent care courses such as the College of Paramedics Diploma in Primary and Urgent Care or Royal College of Surgeons Diploma in Urgent Medical Care.
- - Experience working with a multi-disciplinary team.
- - Experience working with Primary Care clinical record systems (e.g EMIS).
- - Experience of working within a primary care setting.
Person Specification
Qualifications
Essential
- - Full registration as a Paramedic with the Health and Care Professions Council (HCPC) or as ANP with the Nursing and Midwifery Council (NMC).
- - Interest and commitment to providing Proactive Care to vulnerable individuals.
- - Demonstrable commitment to professional and personal development.
- - Experience managing a diverse and constantly changing caseload, prioritising and recognising unwell patients effectively.
- - Experience working with Microsoft windows and Microsoft office applications.
- - Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- - Able to listen, empathise with people and provide person-centred support in a non-judgmental way.
- - Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- - Commitment to reducing health inequalities and proactively working to reach people from all communities.
- - Able to support people in a way that inspires trust and confidence, motivating them to reach their potential.
- - Able to communicate effectively, both verbally and in writing, with a wide range of people
- - Able to identify risk and assess/ manage risk when working with individuals.
- - Understanding of when it is necessary to refer people back to other health professionals/ agencies
- - Able to prioritise and finish work tasks.
- - Able to develop effective working relationships with colleagues within and outside the practice.
- - Personal accountability, emotional resilience and works well under pressure.
- - Ability to analyse and interprets complex/ often incomplete information, preempt and evaluate issues, and recommend an appropriate course of action to address the issues.
- - Able to work flexibly and enthusiastically within a team and to one's own initiative.
- - Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Desirable
- - Non medical prescribing qualification.
- - Working towards an MSc in Advanced Clinical Practice or equivalent
- - Completion of level 6/7 higher education modules in patient assessment/ management of minor illnesses.
- - Completion of additional primary/ urgent care courses such as the College of Paramedics Diploma in Primary and Urgent Care or Royal College of Surgeons Diploma in Urgent Medical Care.
- - Experience working with a multi-disciplinary team.
- - Experience working with Primary Care clinical record systems (e.g EMIS).
- - Experience of working within a primary care setting.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3940-26-0015
Job summary
You will work closely with GPs and practice teams to manage a caseload of identified patients, ensuring appropriate support is in place and that patients evolving needs are identified and addressed.
The role involves meeting patients and carers in a variety of settings, including GP practices, patients homes, and community venues. You will assess needs, support care planning, and help individuals access appropriate health, social care, and voluntary sector services. A strong understanding of local services is essential in order to effectively connect patients with the support available and help them overcome any barriers they may face.
Main duties of the job
- Accept referrals from GPs and multidisciplinary team members
- Meet patients in community or home settings to review proactive care plans
- Communicate care plans clearly to GPs and other professionals and update clinical records
- Support access to community care and carers assessments where appropriate
- Identify unpaid carers and link them to relevant support services
- Provide basic benefits guidance and signpost to specialist advice where needed
- Support patients with personal budgets, including advising on key choices
- Keep GPs and practice teams informed of available community resources.
- Support care delivery that promotes independence and prevents unnecessary admissions
- Participate actively in MDT meetings
- Identify when urgent action or escalation of care is required and raise concerns promptly
- Maintain accurate, up-to-date records using GP clinical systems and other relevant IT systems
- Contribute to reports, meetings, and presentations related to service development
- Identify gaps in services and feedback improvement opportunities
- Work collaboratively with other Social Prescribers and Link Workers
- Participate in training, education, and professional development activities
- Build strong working relationships with GPs and practice staff
- Work in accordance with practice policies and procedures
- Contribute to the wider aims of the Primary Care
- Maintain a flexible approach and undertake other reasonable duties as required
About us
Hedena Health is a GP partnership providing high-quality primary care services to patients across Oxfordshire. We are committed to delivering accessible, patient-centred healthcare through our team of GPs, nurses, healthcare professionals, and support staff. Our focus is on promoting health and wellbeing, delivering excellent patient care, and continuously improving the services we provide to our local communities.
- A supportive and welcoming team environment.
- Opportunities to develop your skills and gain experience across a wide range of clinical and administrative functions.
- The opportunity to make a real difference to patients' health and wellbeing.
- A varied role where no two days are the same.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3940-26-0015
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
- Develop and maintain an in-depth knowledge of local community, statutory and voluntary sector services
- Work with practice teams to identify patients at risk of loss of independence or hospital admission due to inadequate social support
- Support GPs in reviewing, updating, and implementing personalised care plans for elderly, frail, or long-term condition patients
- Provide time-limited, supported signposting to appropriate services (free or paid where relevant)
- Ensure patients receive the right level of support at the right time through effective coordination with service providers
- Promote joined-up care by acting as a key point of contact between patients, carers, GPs, Integrated Locality Teams (ILT), social services, and other agencies
- Encourage effective help-seeking behaviours and help reduce avoidable hospital admissions and A&E attendances
- Respond to communications from out-of-hours and inpatient services regarding changes in patient status
- Maintain up-to-date records of hospital inpatients and support discharge coordination with ILT
- Record referrals, interventions, and outcomes to support service monitoring and evaluation
- Contribute to service development, risk assessments, and impact evaluations
- Work collaboratively with commissioners, ILTs, and partner organisations to develop the Social Prescribing role
Job description
Job responsibilities
- Develop and maintain an in-depth knowledge of local community, statutory and voluntary sector services
- Work with practice teams to identify patients at risk of loss of independence or hospital admission due to inadequate social support
- Support GPs in reviewing, updating, and implementing personalised care plans for elderly, frail, or long-term condition patients
- Provide time-limited, supported signposting to appropriate services (free or paid where relevant)
- Ensure patients receive the right level of support at the right time through effective coordination with service providers
- Promote joined-up care by acting as a key point of contact between patients, carers, GPs, Integrated Locality Teams (ILT), social services, and other agencies
- Encourage effective help-seeking behaviours and help reduce avoidable hospital admissions and A&E attendances
- Respond to communications from out-of-hours and inpatient services regarding changes in patient status
- Maintain up-to-date records of hospital inpatients and support discharge coordination with ILT
- Record referrals, interventions, and outcomes to support service monitoring and evaluation
- Contribute to service development, risk assessments, and impact evaluations
- Work collaboratively with commissioners, ILTs, and partner organisations to develop the Social Prescribing role
Person Specification
Qualifications
Essential
- - Good standard of general education
- - GCSE English and Maths Grade C or equivalent
- - Strong IT skills, including email, Word and Excel
- - Full UK driving licence and access to a vehicle insured for work
Desirable
- - Experience using EMIS clinical systems
- - Up-to-date knowledge of local services supporting patients and carers
Person Specification
Qualifications
Essential
- - Good standard of general education
- - GCSE English and Maths Grade C or equivalent
- - Strong IT skills, including email, Word and Excel
- - Full UK driving licence and access to a vehicle insured for work
Desirable
- - Experience using EMIS clinical systems
- - Up-to-date knowledge of local services supporting patients and carers
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3940-26-0017
Job summary
Are you organised, proactive and passionate about supporting patients to stay healthy and well?
Hedena Health is looking for a Medicine and Recall Care Coordinator to join our friendly and innovative team. This is a varied and rewarding role supporting our Contracts Team, Clinical Pharmacists and wider clinical team to deliver high-quality, proactive patient care.
You'll help manage medication requests and recalls, support patients with long-term conditions, carry out prescribing audits, action medicines safety alerts and work directly with patients to encourage engagement with health services. The role combines clinical administration, patient contact, care coordination and population health management.
Main duties of the job
Develop and implement proactive care services to help improve and maintain the health and wellbeing of our practice population. Proactively identify and work with a cohort of patients to support their personalised care requirements, using the available decision support aids.The duties and responsibilities may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Clinical Contracts Manager, dependent on current and evolving practice workload and staffing levels:
About us
- A supportive and welcoming team environment.
- Opportunities to develop your skills and gain experience across a wide range of clinical and administrative functions.
- The opportunity to make a real difference to patients' health and wellbeing.
- A varied role where no two days are the same.
If you're looking for a rewarding role where you can combine patient care, medicines management and proactive population health work, we'd love to hear from you.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3940-26-0017
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
We are looking to recruit a Care Coordinator to provide clinical admin support to our Contracts and Clinical Pharmacy Team. The role will be varied and include daily processing of repeat medication, dealing with medication queries from patients and outside agencies, carrying out prescribing audits, actioning safety alerts, managing the recall system for medication management, imputing of clinical data and direct patient contact to encourage uptake of services. You would play an important role to proactively identify and work with people, including the frail/elderly and those with long term conditions, as well as outreach work of patients who may not be engaging with our services.
You would work closely and in partnership with the practice clinical teams, Clinical Pharmacists, and other members of the PCN multi-disciplinary teams providing coordination and navigation for patients and their carers across health and care services.
The successful candidate will display a compassionate nature, be knowledgeable about health care practices and medication, whilst providing exceptional customer service. You will have excellent communication skills, and a high level of IT literacy. Familiarity with IT systems including EMIS and Docman 10 would be desirable.
Job description
Job responsibilities
We are looking to recruit a Care Coordinator to provide clinical admin support to our Contracts and Clinical Pharmacy Team. The role will be varied and include daily processing of repeat medication, dealing with medication queries from patients and outside agencies, carrying out prescribing audits, actioning safety alerts, managing the recall system for medication management, imputing of clinical data and direct patient contact to encourage uptake of services. You would play an important role to proactively identify and work with people, including the frail/elderly and those with long term conditions, as well as outreach work of patients who may not be engaging with our services.
You would work closely and in partnership with the practice clinical teams, Clinical Pharmacists, and other members of the PCN multi-disciplinary teams providing coordination and navigation for patients and their carers across health and care services.
The successful candidate will display a compassionate nature, be knowledgeable about health care practices and medication, whilst providing exceptional customer service. You will have excellent communication skills, and a high level of IT literacy. Familiarity with IT systems including EMIS and Docman 10 would be desirable.
Person Specification
Experience
Essential
- We're looking for someone who
- - Has experience working within the NHS or primary care.
- - Has knowledge of medicines and prescribing processes.
- - Is highly organised with excellent attention to detail.
- - Has strong IT skills and enjoys working with data and clinical systems.
- - Is confident communicating with patients and healthcare professionals.
- - Enjoys problem-solving and working as part of a supportive team.
Desirable
- - Experience in general practice, hospital or community pharmacy.
- Knowledge of EMIS and Docman.
- - Experience supporting healthcare improvement projects.
Person Specification
Experience
Essential
- We're looking for someone who
- - Has experience working within the NHS or primary care.
- - Has knowledge of medicines and prescribing processes.
- - Is highly organised with excellent attention to detail.
- - Has strong IT skills and enjoys working with data and clinical systems.
- - Is confident communicating with patients and healthcare professionals.
- - Enjoys problem-solving and working as part of a supportive team.
Desirable
- - Experience in general practice, hospital or community pharmacy.
- Knowledge of EMIS and Docman.
- - Experience supporting healthcare improvement projects.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3940-26-0018
Job summary
Working under the direct supervision of the Nurse Manager and strictly in accordance with specific Practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or Nurse Practitioner. The duties may also include all tasks normally undertaken by a Health Care Assistant, and in addition any roles agreed between you and the Nurse Manager as appropriate, having regard to current training.
Main duties of the job
- Obtain blood samples from patients in support of laboratory procedures used in the diagnosis and treatment of disease.
- Perform a variety of routine blood drawing procedures, to include venepuncture, using standard equipment.
- Interact directly with patient to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation.
- Ensure that the patient is comfortable and as relaxed as possible and confirm their agreement to the collection of a blood sample.
- Accurate, legible labelling of all samples to confirm patient identity.
- Check patient identification against EMIS records and confirming with patient whenever possible.
- Record collection of blood sample in the patients record using correct nursing templates
- Ensure samples are stored in appropriate containers
- Ensure that samples are dispatched to the appropriate laboratories in a timely fashion.
- Ensure that anomalies are reported to a senior member of staff
- Notify the GP/Nurse of any significant patient issues.
- Perform various quality control procedures to maintain compliance with internal and external regulations.
About us
Hedena Health is a GP partnership providing high-quality primary care services to patients across Oxfordshire. We are committed to delivering accessible, patient-centred healthcare through our team of GPs, nurses, healthcare professionals, and support staff. Our focus is on promoting health and wellbeing, delivering excellent patient care, and continuously improving the services we provide to our local communities.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3940-26-0018
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
Assist in and perform routine tasks related to patient care as required. Such tasks may include
- Blood Pressure monitoring
- Baseline Tests e.g. BMIs, height, weight monitoring
- ECG recording
- HCA Diabetic check
- Urinalysis
- NHS health checks
- Suture removal
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Assisting GPs and Nurses with minor surgery and coil fittings
- Ordering stock as and when required.
- Immunisations flu and B12
- Doppler
- Mental Illness Health Checks
- Wound care
Desirable skills leg ulcer care
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Record data in the required manner and to a high standard
Participate in audit where appropriate.
Job description
Job responsibilities
Assist in and perform routine tasks related to patient care as required. Such tasks may include
- Blood Pressure monitoring
- Baseline Tests e.g. BMIs, height, weight monitoring
- ECG recording
- HCA Diabetic check
- Urinalysis
- NHS health checks
- Suture removal
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Assisting GPs and Nurses with minor surgery and coil fittings
- Ordering stock as and when required.
- Immunisations flu and B12
- Doppler
- Mental Illness Health Checks
- Wound care
Desirable skills leg ulcer care
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post-holder will
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Record data in the required manner and to a high standard
Participate in audit where appropriate.
Person Specification
Experience
Essential
- Assist in and perform routine tasks related to patient care as required. Such tasks may include -
- - Blood Pressure monitoring
- - Baseline Tests e.g. BMIs, height, weight monitoring
- - ECG recording
- - HCA Diabetic check
- - Urinalysis
- - NHS health checks
- - Suture removal
- - Chaperoning and assisting patients where appropriate who are being examined by another clinician
- - Assisting GPs and Nurses with minor surgery and coil fittings
- - Ordering stock as and when required.
- - Immunisations flu/B12
- - Doppler
- - Mental Illness Health Checks
- - Wound care
Desirable
- Desirable skills
- - leg ulcer care
Person Specification
Experience
Essential
- Assist in and perform routine tasks related to patient care as required. Such tasks may include -
- - Blood Pressure monitoring
- - Baseline Tests e.g. BMIs, height, weight monitoring
- - ECG recording
- - HCA Diabetic check
- - Urinalysis
- - NHS health checks
- - Suture removal
- - Chaperoning and assisting patients where appropriate who are being examined by another clinician
- - Assisting GPs and Nurses with minor surgery and coil fittings
- - Ordering stock as and when required.
- - Immunisations flu/B12
- - Doppler
- - Mental Illness Health Checks
- - Wound care
Desirable
- Desirable skills
- - leg ulcer care
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3940-26-0016
Job summary
Working in accordance with the NMC Code of Conduct, the post-holder will be responsible for ensuring the delivery of safe and effective nursing care to the whole practice population and the development of the nursing services provided at the Practice. They will provide leadership and direction to the nursing team and develop the clinical practice of the practice nurse team in the provision of assessment, treatment, screening, health education services, and advice to patients. They will lead and manage the nursing resources, working closely with the management team and Directors to deliver the overall practice priorities whilst providing a high standard of nursing care to patients.
Clinically, the focus is on delivery of evidence-based practice for patients with long-term chronic conditions, and management and preventative nursing interventions to all patients.
Main duties of the job
- Structured Chronic Disease reviews.
- Childhood Immunisations
- Cervical Smears
- Contraception reviews
- Other Injections and immunisations including Flu/Pneumococcal/shingles/COVID
- Wound care
- Leg ulcer dressings
- Doppler studies/lower limb assessments
- ECGs
- Blood tests
- Minor illness sessions desirable.
About us
With nearly 30,000 patients, Hedena Health is one of Oxford's largest providers of Primary Healthcare services. From 3 surgeries in the Headington area, we run team-based care, meaning that patients receive attention from a regular clinician ensuring continuity, familiarity and autonomy. Wellbeing is important to us and is promoted through initiatives such as an annual Away Day, fresh fruit deliveries, staff outings (we had a boat trip in the Summer and our Christmas party is legendary!), homemade cakes and a Hedena running club.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3940-26-0016
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
As a clinical member of the Management Team be responsible for the safe and effective delivery and future development of the nursing and overall clinical services.
Work with other senior staff to ensure the achievement of Practice aims and objectives and the efficient and effective running of the nursing service and the service as a whole, collaborating on setting policy for the clinical service and the nursing team.
Plan, develop and implement specific projects and new nursing services as required.
Ensure that the Nursing Team are supported with CPD meetings to disseminate information relevant to practices and ensure that the team are aware of any changes. Including gathering information, setting agendas, minuting and sending out minutes.
Lead on infection control for the practice.
Attend contract, SEA and any other appropriate meetings and ensure nurses are aware of any feedback from these.
Identify the nursing requirement to meet the practice population need, assessing the impact and implementation of skill-mix in the delivery of care and developing new services and increasing skill-mix as appropriate.
Maintain record of nurse/HCA/NA competencies and ensure all teams are aware of this.
Ensure nursing team are meeting all clinical contract standards such as QOF
Liaise with nurse chronic disease leads and plan/ process map changes to improve the surgery chronic disease management ensuring we meet NICE/ QOF/contract guidelines and targets
Respond to all nurse related clinical queries from all other teams. Advise as needed.
Advise Nurse admin re clinical queries and oversee nurse rota checking correct skill mix, advising re holiday cover, absences or training requirements in conjunction with the Director of Nursing.
Provide clinical cover where required to maintain a safe and effective nursing service. Duties will include those typically performed by Practice Nurses/treatment room nurse as well as Chronic disease management and reviews.
Line Management and Leadership
Carry out Revalidation interviews for Practice Nurse Team.
Maintain an open door policy for all nursing team and provide supervision on an ad hoc basis.
Build and lead a cohesive and effective team with good cross team communication.
Lead or participate in recruitment as required and implement induction programmes for new Practice nursing staff.
Organise work and delegate clearly and appropriately, assessing the competence of those taking on delegated tasks and ensuring safe practice.
Assess competence of clinical staff, including in-house certification of staff where appropriate (e.g. Healthcare Assistants).
Provide pastoral support for staff when required, particularly in relation to issues that affect their ability to work.
Communicate resource constraints to the team and discuss with them ideas for effective and efficient working within these constraints.
Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
Teaching and Training
Promote a learning environment, act as a mentor and assess all training needs for the Practice Nursing Team and organise training needed to achieve an effective and safe service.
Ensure that all required training is completed by members of the team and documented.
Plan in-house training and competencies for PNs/HCAs/ NAs.
Take responsibility for own development, learning and performance including participating in clinical supervision and training as necessary to update skills and knowledge.
Participation in the monthly educational and training events of the Practice, and set the monthly agenda for the Practice nursing team.
Participation in the induction of new staff, students and other attached professionals as necessary.
Facilitate and organise the introduction of student nurses into the practice working closely with Oxford Brookes University.
Communication
Effective communication with clinical and non-clinical colleagues to ensure the smooth running of the practices.
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.
Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.
To communicate difficult, often unpleasant or sensitive, messages to patients and families.
Act as an advocate when representing patients and colleagues.
Information Resources
Review, enter and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring, financial and audit processes.
To understand and follow the requirements of confidentiality (including the Data Protection Act) and the Freedom of Information Act and to refer on any queries as appropriate.
To follow Practice policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information, including the retrieval of relevant information for patients on their condition.
Ensure all templates, policies and procedures are up to date and align with Nice guidelines
Organisation/Quality
Recognise and work within own competence and relevant professional codes of conduct as set out by the Nursing and Midwifery Council.
To follow Practice policies, including Security and Information Governance.
The efficient and prompt delivery of administrative tasks.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
Deliver care (self and team) to National Service Frameworks, NICE guidelines, PCT/CCG policy and evidence-based care.
Assess effectiveness of care delivery (self and team) through self and peer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating the quality of work, implementing improvements where required (self and team).
To participate in quality improvement initiatives, including Significant Event Analysis, peer review and the review of patient complaints.
To cooperate fully and openly with the investigation of patient complaints (or other investigations).
Respond to complaints from patients that need a clinical response or are related to nurse clinics.
To participate in CCG commissioning initiatives and programmes as required.
To support the aims and objectives of the Practice and contribute to the ongoing development of the Practice as required.
Equality and Diversity
Act as a role model and enable others in the observance of equality and diversity good practice.
To act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures.
To respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
To follow the Practice chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults, including Practice policies. To follow the guidance and policies and take action in an appropriate manner.
Person Specification
Essential requirements:
Education, qualifications and experience
Relevant nursing/health degree or equivalent.
Registered nurse.
Substantial post-registration nursing experience with significant recent primary care nursing experience.
Up-to-date skills and experience in the full range of practice nursing services.
Experience in implementing protocols, clinical guidelines and/or service improvements.
Experience of using infection control procedures.
Knowledge of clinical governance issues in primary care.
A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of a deprived and ethnically diverse inner city population.
An understanding of the importance of good data quality and information governance.
Good IT and keyboard skills with experience of using computerised medical record systems.
Personal skills and abilities
Highly motivated, enthusiastic and flexible in approach to work.
A friendly and approachable manner with good people skills.
The ability to work as a member of a large multidisciplinary team.
Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing.
The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication.
Excellent organisational skills.
A commitment to professional and personal development.
Willingness to be involved in teaching and training.
The ability to influence others positively, negotiate constructively and resolve conflict successfully.
The ability and willingness to engage with individuals to improve their personal performance.
General
A commitment to the ongoing development of the Practice.
The ability to give good and regular attendance.
Desirable requirements:
Experience of managing other people.
Mentor/teaching qualification and experience of teaching in a clinical setting.
Additional relevant qualifications, e.g. community nursing, family planning, teaching/mentoring, chronic disease, etc.
Job description
Job responsibilities
As a clinical member of the Management Team be responsible for the safe and effective delivery and future development of the nursing and overall clinical services.
Work with other senior staff to ensure the achievement of Practice aims and objectives and the efficient and effective running of the nursing service and the service as a whole, collaborating on setting policy for the clinical service and the nursing team.
Plan, develop and implement specific projects and new nursing services as required.
Ensure that the Nursing Team are supported with CPD meetings to disseminate information relevant to practices and ensure that the team are aware of any changes. Including gathering information, setting agendas, minuting and sending out minutes.
Lead on infection control for the practice.
Attend contract, SEA and any other appropriate meetings and ensure nurses are aware of any feedback from these.
Identify the nursing requirement to meet the practice population need, assessing the impact and implementation of skill-mix in the delivery of care and developing new services and increasing skill-mix as appropriate.
Maintain record of nurse/HCA/NA competencies and ensure all teams are aware of this.
Ensure nursing team are meeting all clinical contract standards such as QOF
Liaise with nurse chronic disease leads and plan/ process map changes to improve the surgery chronic disease management ensuring we meet NICE/ QOF/contract guidelines and targets
Respond to all nurse related clinical queries from all other teams. Advise as needed.
Advise Nurse admin re clinical queries and oversee nurse rota checking correct skill mix, advising re holiday cover, absences or training requirements in conjunction with the Director of Nursing.
Provide clinical cover where required to maintain a safe and effective nursing service. Duties will include those typically performed by Practice Nurses/treatment room nurse as well as Chronic disease management and reviews.
Line Management and Leadership
Carry out Revalidation interviews for Practice Nurse Team.
Maintain an open door policy for all nursing team and provide supervision on an ad hoc basis.
Build and lead a cohesive and effective team with good cross team communication.
Lead or participate in recruitment as required and implement induction programmes for new Practice nursing staff.
Organise work and delegate clearly and appropriately, assessing the competence of those taking on delegated tasks and ensuring safe practice.
Assess competence of clinical staff, including in-house certification of staff where appropriate (e.g. Healthcare Assistants).
Provide pastoral support for staff when required, particularly in relation to issues that affect their ability to work.
Communicate resource constraints to the team and discuss with them ideas for effective and efficient working within these constraints.
Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
Teaching and Training
Promote a learning environment, act as a mentor and assess all training needs for the Practice Nursing Team and organise training needed to achieve an effective and safe service.
Ensure that all required training is completed by members of the team and documented.
Plan in-house training and competencies for PNs/HCAs/ NAs.
Take responsibility for own development, learning and performance including participating in clinical supervision and training as necessary to update skills and knowledge.
Participation in the monthly educational and training events of the Practice, and set the monthly agenda for the Practice nursing team.
Participation in the induction of new staff, students and other attached professionals as necessary.
Facilitate and organise the introduction of student nurses into the practice working closely with Oxford Brookes University.
Communication
Effective communication with clinical and non-clinical colleagues to ensure the smooth running of the practices.
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.
Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.
To communicate difficult, often unpleasant or sensitive, messages to patients and families.
Act as an advocate when representing patients and colleagues.
Information Resources
Review, enter and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring, financial and audit processes.
To understand and follow the requirements of confidentiality (including the Data Protection Act) and the Freedom of Information Act and to refer on any queries as appropriate.
To follow Practice policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information, including the retrieval of relevant information for patients on their condition.
Ensure all templates, policies and procedures are up to date and align with Nice guidelines
Organisation/Quality
Recognise and work within own competence and relevant professional codes of conduct as set out by the Nursing and Midwifery Council.
To follow Practice policies, including Security and Information Governance.
The efficient and prompt delivery of administrative tasks.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
Deliver care (self and team) to National Service Frameworks, NICE guidelines, PCT/CCG policy and evidence-based care.
Assess effectiveness of care delivery (self and team) through self and peer review, benchmarking and formal evaluation.
Utilise the audit cycle as a means of evaluating the quality of work, implementing improvements where required (self and team).
To participate in quality improvement initiatives, including Significant Event Analysis, peer review and the review of patient complaints.
To cooperate fully and openly with the investigation of patient complaints (or other investigations).
Respond to complaints from patients that need a clinical response or are related to nurse clinics.
To participate in CCG commissioning initiatives and programmes as required.
To support the aims and objectives of the Practice and contribute to the ongoing development of the Practice as required.
Equality and Diversity
Act as a role model and enable others in the observance of equality and diversity good practice.
To act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures.
To respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
To follow the Practice chaperoning policy.
Be aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults, including Practice policies. To follow the guidance and policies and take action in an appropriate manner.
Person Specification
Essential requirements:
Education, qualifications and experience
Relevant nursing/health degree or equivalent.
Registered nurse.
Substantial post-registration nursing experience with significant recent primary care nursing experience.
Up-to-date skills and experience in the full range of practice nursing services.
Experience in implementing protocols, clinical guidelines and/or service improvements.
Experience of using infection control procedures.
Knowledge of clinical governance issues in primary care.
A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of a deprived and ethnically diverse inner city population.
An understanding of the importance of good data quality and information governance.
Good IT and keyboard skills with experience of using computerised medical record systems.
Personal skills and abilities
Highly motivated, enthusiastic and flexible in approach to work.
A friendly and approachable manner with good people skills.
The ability to work as a member of a large multidisciplinary team.
Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing.
The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication.
Excellent organisational skills.
A commitment to professional and personal development.
Willingness to be involved in teaching and training.
The ability to influence others positively, negotiate constructively and resolve conflict successfully.
The ability and willingness to engage with individuals to improve their personal performance.
General
A commitment to the ongoing development of the Practice.
The ability to give good and regular attendance.
Desirable requirements:
Experience of managing other people.
Mentor/teaching qualification and experience of teaching in a clinical setting.
Additional relevant qualifications, e.g. community nursing, family planning, teaching/mentoring, chronic disease, etc.
Person Specification
Qualifications
Essential
- Relevant nursing/health degree or equivalent. Registered nurse. Substantial post-registration nursing experience with significant recent primary or community nursing experience. Up-to-date skills and experience in the full range of practice nursing services. Experience in implementing protocols, clinical guidelines and/or service improvements. Experience of using infection control procedures. Knowledge of clinical governance issues in primary care. A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of a deprived and ethnically diverse inner city population. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Personal skills and abilities Highly motivated, enthusiastic and flexible in approach to work. A friendly and approachable manner with good people skills. The ability to work as a member of a large multidisciplinary team. Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing. The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication. Excellent organisational skills. A commitment to professional and personal development. Willingness to be involved in teaching and training. The ability to influence others positively, negotiate constructively and resolve conflict successfully. The ability and willingness to engage with individuals to improve their personal performance.
Desirable
- Experience of managing other people. Mentor/teaching qualification and experience of teaching in a clinical setting. Additional relevant qualifications, e.g. community nursing, family planning, teaching/mentoring, chronic disease, etc.
Person Specification
Qualifications
Essential
- Relevant nursing/health degree or equivalent. Registered nurse. Substantial post-registration nursing experience with significant recent primary or community nursing experience. Up-to-date skills and experience in the full range of practice nursing services. Experience in implementing protocols, clinical guidelines and/or service improvements. Experience of using infection control procedures. Knowledge of clinical governance issues in primary care. A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of a deprived and ethnically diverse inner city population. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Personal skills and abilities Highly motivated, enthusiastic and flexible in approach to work. A friendly and approachable manner with good people skills. The ability to work as a member of a large multidisciplinary team. Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing. The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for alternative methods and styles of communication. Excellent organisational skills. A commitment to professional and personal development. Willingness to be involved in teaching and training. The ability to influence others positively, negotiate constructively and resolve conflict successfully. The ability and willingness to engage with individuals to improve their personal performance.
Desirable
- Experience of managing other people. Mentor/teaching qualification and experience of teaching in a clinical setting. Additional relevant qualifications, e.g. community nursing, family planning, teaching/mentoring, chronic disease, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A3940-26-0014
Job summary
Were looking for someone who cares about their local community and wants to help people live healthier, happier lives. You'll work with people of all ages young, old, and families giving advice and helping them find the right health and support services.
You'll be out and about in the community, meeting people face-to-face, listening to their needs, and helping them make good choices about their health. You'll also help connect them with doctors, social workers, and other services to make sure they get the care they need.
You'll work closely with GP surgeries (Hedena Health and Manor Surgery) and other health professionals in the area.
Main duties of the job
- Visit homes in your area regularly (up to 120 households).
- Talk to people about their health and wellbeing.
- Spot any problems or needs and help find solutions.
- Work with health teams to support vulnerable people.
- Help people understand and use health and social care services.
- Work with doctors, nurses, social workers, and charities.
- Build strong relationships with local community groups.
- Help people get referred to the right services.
- Support health coaching and social prescribing.
- Support people to manage their own health.
- Give advice on things like stopping smoking, eating well, and staying active.
- Help people set goals and work towards them.
- Share health information in a way that's easy to understand.
About us
Hedena Health is a 25,000-patient GP Practice in Headington with a diverse patient base. We are a friendly, welcoming team and focus on wellbeing through initiatives such as an annual Away Day, fresh fruit deliveries, staff parties, homemade cakes and a Hedena running club. We are based in Headington, near Oxford and benefits include NHS pension, cycle to work scheme and we have plenty of on-site parking.
Details
Date posted
21 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
A3940-26-0014
Job locations
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Job description
Job responsibilities
Responsibilities
- Encourage people to attend health checks, vaccinations, and screenings.
- Help people find and use local services.
- Work with volunteers who support the role.
- Make sure people get the help they need without confusion.
- Build trust with people in the community.
- Listen and offer emotional support.
- Help people understand their health conditions and how to manage them.
- Use a tablet to record visits and updates securely.
- Share useful information with GPs and health teams.
- Keep track of risks and needs in each household.
Engagement
- Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
- Facilitate networks within communities to strengthen sources of informal support.
- Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
- Identify local community assets and promote community-based prevention.
- Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
- Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
- Facilitate group consultations to help household members support each other in achieving their goals.
Communication
- Communicate effectively and appropriately with households, team members, and other agencies.
- Share information in ways that consider language and education barriers.
- Communicate with empathy, understanding, and reassurance in a non-judgemental way.
Additional Requirements
- Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
- Maintain confidentiality, security, and integrity of information during duty.
- Understand and follow the Data Protection Act 2018.
- Be aware of safeguarding responsibilities for children and adults.
- Follow lone working policies of the council and General Practice.
- This job description may be reviewed in the future depending on operational needs.
Job description
Job responsibilities
Responsibilities
- Encourage people to attend health checks, vaccinations, and screenings.
- Help people find and use local services.
- Work with volunteers who support the role.
- Make sure people get the help they need without confusion.
- Build trust with people in the community.
- Listen and offer emotional support.
- Help people understand their health conditions and how to manage them.
- Use a tablet to record visits and updates securely.
- Share useful information with GPs and health teams.
- Keep track of risks and needs in each household.
Engagement
- Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
- Facilitate networks within communities to strengthen sources of informal support.
- Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
- Identify local community assets and promote community-based prevention.
- Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
- Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
- Facilitate group consultations to help household members support each other in achieving their goals.
Communication
- Communicate effectively and appropriately with households, team members, and other agencies.
- Share information in ways that consider language and education barriers.
- Communicate with empathy, understanding, and reassurance in a non-judgemental way.
Additional Requirements
- Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
- Maintain confidentiality, security, and integrity of information during duty.
- Understand and follow the Data Protection Act 2018.
- Be aware of safeguarding responsibilities for children and adults.
- Follow lone working policies of the council and General Practice.
- This job description may be reviewed in the future depending on operational needs.
Person Specification
Experience
Essential
- You have worked with the public and know how to communicate well.
Desirable
- You have worked in healthcare before. You have supported people in the community.
Qualifications
Essential
- Education: A good general education. Skills & Knowledge:
- You can talk clearly and build trust with people.
- You know your local area its people, services, and culture.
- You are good at making and keeping community connections.
- You are a good listener and communicator.
- You notice things and understand peoples need.
- You solve problems creatively.
- You are positive and passionate about helping your community.
- You treat everyone with respect and without judgment.
- You work well with different teams and people.
- You care about making your community healthier and happier.
- You can work on your own without much supervision.
- You keep good records and can collect useful information.
- You manage your time well.
- You are comfortable using basic computer programs.
Desirable
- A qualification in health or social care.
- You've supported people in the community.
- Skills & Knowledge:
- You understand the health challenges people in your area face.
- You know about promoting health and preventing illness.
- You are aware of local health and social care issues.
- You can make good decisions using clear guidelines.
- You understand child development.
- You speak local languages.
- You are confident using computers.
Person Specification
Experience
Essential
- You have worked with the public and know how to communicate well.
Desirable
- You have worked in healthcare before. You have supported people in the community.
Qualifications
Essential
- Education: A good general education. Skills & Knowledge:
- You can talk clearly and build trust with people.
- You know your local area its people, services, and culture.
- You are good at making and keeping community connections.
- You are a good listener and communicator.
- You notice things and understand peoples need.
- You solve problems creatively.
- You are positive and passionate about helping your community.
- You treat everyone with respect and without judgment.
- You work well with different teams and people.
- You care about making your community healthier and happier.
- You can work on your own without much supervision.
- You keep good records and can collect useful information.
- You manage your time well.
- You are comfortable using basic computer programs.
Desirable
- A qualification in health or social care.
- You've supported people in the community.
- Skills & Knowledge:
- You understand the health challenges people in your area face.
- You know about promoting health and preventing illness.
- You are aware of local health and social care issues.
- You can make good decisions using clear guidelines.
- You understand child development.
- You speak local languages.
- You are confident using computers.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Employer details
Employer name
Hedena Health Ltd
Address
207 London Road
Headington
Oxford
OX3 9JA
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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